204 Head of operation jobs
How's your job search on our site?
Westway Trust is seeking a dedicated Head of Operations with a minimum of 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.
In this newly created role, you will act as a key advisor, reporting directly into the CEO, and will have responsibility of key areas of the Trust’s operational functions, ensuring the smooth and effective running and delivery of services. You will directly manage the leads of HR, Learning, Communications & Marketing, and Community Engagement, supporting them to deliver high-quality work and develop professionally.
If you are a values-led operational leader who is committed to community transformation and organisational excellence, and thrives on steering strategic decisions, this role is for you!
Key responsibilities of the role include but not limited to:
- Oversight and line management of the HR, Learning, Communications & Marketing, and Community Engagement functions of the Trust.
- Oversight of key projects essential to the delivery of the Horizon (strategic) Plan 2025-2028 as agreed with the CEO.
- Be a key part of the Executive Team, chaired by the CEO.
- Maintain an overview of all projects and programmes of activity, outputs and outcomes within the role and ensure reports are written and submitted on time.
- Provide day-to-day operational leadership across teams, driving high performance, alignment with values, and maintaining individual, personal & team wellbeing.
- Develop and implement planning processes and performance management tools to ensure effective delivery of goals.
- Develop, drive and maintain the data gathering and analysis for the Westway Trust, that enables the Social Impact Framework and to play a key role in the organisation’s progress towards creating a strong narrative in respect of achievement.
- Attend People Committee Meetings and the Board as requested, and contribute to the preparation of meeting papers as necessary in line with agenda requirements.
- Provide upward reporting and insight to the CEO including written briefings, performance dashboards, and recommendations.
- Attend internal and external meetings, including those that require representing the Trust publicly, in line with agreed strategies and perspectives.
- Monitor, update and ensure compliance with organisational policies and legal requirements (e.g. safeguarding, employment, health & safety, data protection) to build a positive work culture.
- Champion collaboration and integration across departments, ensuring consistent implementation of work priorities that align with community needs and objectives.
- Support a values-based culture that centres equity, sustainability, openness, courage, and integrity.
- Contribute to organisational development and support the process of communicating and managing change effectively at the Trust in line with agreed policies and frameworks.
Essential Experience, Skills and Attributes:
- Minimum 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.
- Proven ability to lead, guide and motivate diverse teams and to support the professional growth of those who report to you as a line manager.
- Demonstrable experience of good practice approaches to conflict resolution, working in collaboration with others and encouraging honesty, transparency and open ways of working across teams that benefit the organisation’s effectiveness and efficiency.
- Excellent planning, organisation and performance management skills.
- Excellent writing and reporting skills, including the ability to summarise complex data and issues for decision-makers.
- Experience in researching, developing and managing departmental budgets.
- Ability to analyse information, and formulate practical and reasoned operational plans that can be easily understood and monitored.
- Strong interpersonal and emotional intelligence skills – able to offer both moral and professional support to teams.
- Experience of supporting organisational change, transition, or transformation programmes.
- Experience of embedding inclusive and equitable practices across teams.
- Demonstrable alignment with the Trust’s values and commitment to anti-racism and community power.
Desirable Experience, Skills and Attributes:
- Previous experience overseeing HR or education/community programmes is highly desirable.
- Familiarity with communications/marketing functions is a plus but not essential.
- Degree-level education together with a recognised professional qualification in any of the fields this role covers – or equivalent lived/professional experience – is highly desirable.
The application deadline is 5 pm on Sunday, 27 September, when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safeguarding sits at the heart of life at The Perse School. We are seeking an exceptional leader to join our senior team as Assistant Head (Safeguarding), taking strategic responsibility for safeguarding and child protection across our 3 Cambridge schools and serving as Designated Safeguarding Lead (DSL) for the Upper School.
This is a significant leadership opportunity for an experienced safeguarding professional who can combine expertise, sound judgement and compassion to ensure every pupil feels safe, supported and able to flourish. The successful candidate will lead safeguarding strategy and practice, oversee complex child protection matters, provide guidance and training to colleagues, and work closely with pupils, families, staff, governors and external agencies.
We welcome applications from experienced teachers, educational leaders and safeguarding professionals from related sectors. While experience in education is highly desirable, we are equally interested in candidates who have developed substantial safeguarding expertise through social care, local authority safeguarding services, the LADO function or other child protection settings.
The Perse enjoys a prestigious reputation and values a mixed approach to teaching and learning. We aim to respect tradition and innovation, industry and fun, and academic and personal growth. All teachers and pupils are required to demonstrate all-round excellence and contribute to the academic, pastoral and extra-curricular life of the school.
At The Perse School, we value the well-being of all staff and offer a supportive environment that balances professional ambitions with personal growth, opportunity and work-life balance.
Further details including how to apply can be obtained from our website: Work with us - The Perse School Cambridge
Closing date: Friday 18th September at 9.00am. Interviews will be a two stage process; preliminary online on Wednesday 23rd September followed by in person for successful candidates in the week commencing 28th September.
The School actively supports equality, diversity and inclusion and encourages applications from all sections of society.
Safer Recruitment
The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974.
Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates’ suitability to work with children.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.
At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.
Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.
The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.
The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.
The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.
As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.
This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.
Key responsibilities
Strategy and Leadership
- Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
- Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
- Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
- Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
- Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms
- As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
- Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning
- Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer
Volunteering programme
- Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
- Oversee programme quality and effectiveness across all volunteering activities.
- Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
- Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
- Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
- Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.
Pro Bono programme
- Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
- Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
- Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
- Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
- Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
- Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
- Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery.
- Ensure an effective team approach to project identification, prioritisation and matching across the programme.
- For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
- Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
- Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
- Own quality assurance, review programme outcomes and impact data to drive continuous improvement
- Collaborate with the Events team to design and run relevant supporter engagement events.
Relationship Management and Donor Engagement
- Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
- Lead strategic account management of donors and supporters.
- Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
- Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
- Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
- Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.
Operations, Systems and Reporting
- Oversee the effective administration and operational delivery of the engagement function.
- Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
- Maintain oversight of engagement pipelines, financial tracking and programme reporting.
- Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
- Develop and improve systems, processes and operational efficiency across the engagement function.
- Ensure all activities comply with organisational policies, procedures and best practice.
Cross-Organisational Working
- Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
- Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
- Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
- Attend and support Impetus events where required.
- Represent the Philanthropy team on internal projects, working groups and committees.
- Support wider team priorities and contribute to a collaborative and inclusive working culture.
Person specification
Essential
- Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
- Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
- Experience translating strategic priorities into operational plans, objectives and delivery.
- Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
- Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
- Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
- Strong analytical and organisational skills.
- Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
- Excellent written and verbal communication skills.
- Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
- A collaborative and flexible working style with the ability to work cross-functionally.
- Commitment to the mission and values of Impetus.
- A strong commitment to equality, diversity and inclusion.
- Experience working in, or closely with, the charity, youth, education or employment sectors.
Desirable
- In depth understanding of the corporate donor and philanthropy landscape.
- Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
- Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
- Experience working with Salesforce.
- Expertise in evaluation or impact measurement.
- In-depth understanding of the education and/or youth employment sectors in the UK.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 20th September 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 28th September 2026.
2nd Interviews will take place on w/c 5th October 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Build Up aims to build the power of young people to shape where they live and to change who can make decisions about London. We are recruiting a Head of Income Generation to shape and lead an ambitious fundraising vision to grow our impact across London.
The Role
This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You will develop and deliver a 3-year fundraising strategy that unlocks new opportunities, diversifies income and builds lasting funder relationships. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.
We encourage candidates to discuss the role with our Director before applying - contact details are in the job description.
Who You Are
You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Our approach is innovative and we are looking for someone that can create clear, inspiring narratives that unlock new opportunities.
About Build Up
Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. Regeneration leaves young people behind. We support young people to take action by advocating for, designing and building local spaces to meet their needs.
Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.
Why Join Us
At Build Up your work has a visible, lasting and personal impact - your ideas will genuinely shape our development. We’re a small, collaborative and passionate team with a flexible approach to work - we welcome proposals for non standard work patterns.
Key Details
This role is available on a 4 OR 5 day a week contract, subject to candidate preference.
Salary: £50,000 - 54,000 (pro rata) + 8% employer pension contribution
Full / part-time: 4 days (30 hrs) or 5 days (37.5 hrs) per week
Holiday: 32 days plus public holidays (pro rata)
Work pattern: Flexible
Location: Hybrid – at least 1 day per week in our Elephant & Castle office
Contract: Permanent
To Apply
For more information and to apply, please see the job description.
Applications close Sunday 20th September 2026. We will be reviewing applications on a rolling basis from Monday 14th September, so we encourage applicants to apply as early as possible.
#Fundraising #FundraisingManager #HeadOfFundraising #FundraisingLead #FundraisingDirector #DirectorOfFundraising #Fundraiser #YouthFundraising #GrantFundraising #UnrestrictedFundraising #FundraisingStrategy
Build Up runs practical construction projects across London, supporting young people aged 10-23 years old to shape their local area.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rural Refugee Network (RRN) is a small local charity in East Hampshire, Havant and Portsmouth, working alongside refugees and people seeking asylum through the work of six board members, thirty operational volunteers, one part-time permanent employee and a small bank of project staff and contractors. The charity is widely recognised by stakeholders and the local community for sensitively and effectively addressing the many challenges people arriving in the UK face as they strive to resettle and thrive in our community.
RRN is seeking an experienced Head of Operations to lead its support for refugees and people seeking asylum. This is an exciting opportunity to lead a small charity through a period of significant change, with overall operational responsibility for the charity, including partnerships, funding, coordination of delivery, safeguarding and compliance.
Working directly with a range of stakeholders and beneficiaries, the ideal candidate for this complex and high trust role will be self-reliant, adaptable, and able to engage and influence through excellent face-to-face and online communication skills. This is a genuinely flexible role, with significant autonomy over when and where work is undertaken. There will be regular opportunities for in-person team management and relationship-building, alongside substantial flexibility in how the wider working week is structured and where work is carried out. We are looking for someone who is confident working independently, manages their own time effectively and values the trust and responsibility that come with this level of autonomy.
A candidate who is energised by working flexibly and sensitively with a small team will thrive in this role, which offers the opportunity to make a direct and meaningful impact on people’s lives.
Experience in the refugee sector is desirable.
Deadline: 5pm Monday 21 September
To apply, please send your CV and a supporting statement of not more than 2 sides, explaining your motivation, reflecting on how you would approach being RRN’s only core employed leader, and demonstrating your fit against the specification below. Please use the email subject heading “Head of Operations Application”. Unfortunately, we are unable to respond to all applications.
Job Description
Title: Rural Refugee Network Head of Operations
Reports to: Board of Trustees
Hours: Part-time (0.5 FTE, negotiable). Permanent contract.
Salary range: £40,000 - £45,000 FTE depending on experience.
Benefits: 25 days plus bank holidays (pro rata to hours agreed). 3% employer pension contribution.
Location and expectations: Flexible hybrid working with frequent travel to projects, events and stakeholder meetings in Portsmouth, Havant, Petersfield and the wider Hampshire area. Occasional evening and weekend in-person working required.
Purpose: To lead the day-to-day operation, development and sustainability of Rural Refugee Network, working with trustees, volunteers, funders and partner organisations to ensure refugees and asylum seekers receive practical support and RRN maintains compliance and operational sustainability.
About the role:.
In this small charity, the Head of Operations combines operational coordination, programme oversight, partnership development and income generation, with delivery shared across volunteers, trustees and contracted staff.The role offers a high degree of autonomy and flexibility, alongside the opportunity to shape how the organisation works and develops. It requires strong judgement in balancing opportunities, risks and priorities within limited capacity, and the confidence to work independently while bringing others with you.
RRN is volunteer-led, and the Head of Operations is the organisation’s only permanent employee, holding overall coordination and accountability for day-to-day operations. This is therefore a broad, high-trust role: rather than delivering everything directly, you will enable and coordinate others, working closely with trustees, volunteers and contractors who deliver significant elements of the activity you lead.
The role will suit someone who enjoys variety, autonomy and a flexible working pattern, and who is comfortable taking ownership while knowing when to collaborate, delegate or seek support.
Key responsibilities:
Leadership, coordination and partnerships
-
Deliver agreed strategic objectives and support trustees in developing future priorities.
-
Prepare quarterly Board reports.
-
Coordinate relationships with statutory, voluntary and community partners.
-
With the support of trustees, represent the charity in local forums, develop opportunities for collaboration and promote RRN in the local community.
Programme and volunteer coordination
-
Provide oversight of funded and core programmes.
-
Recruit, train and manage project staff (currently two youth workers) and contracted/sessional staff.
-
Recruit, train, support and retain volunteers.
-
Oversee referral pathways and access.
-
Support volunteer-led communications activity including website, newsletters, social media, impact reports and case studies.
Income development and funding
-
Write grant applications and manage reporting requirements (with volunteer/trustee input).
-
Maintain and develop funding pipeline and actively develop new funding streams.
-
Support relationship-building with donors and community supporters.
Finance and compliance
-
Monitor programme budgets, working with the Treasurer.
-
Support trustees in governance, reporting and compliance responsibilities.
-
Maintain organisational policies and procedures.
-
Lead safeguarding practice and reporting, acting as Designated Safeguarding Lead and ensuring policies are implemented by staff, volunteers, and contractors.
-
Maintain oversight of organisational risk, compliance with Charity Commission, data protection, employment requirements and insurance arrangements.
-
Ensure appropriate administrative systems are in place and followed, including maintaining up-to-date records in the CRM, Lamplight.
PERSON SPECIFICATION
Essential
-
Substantial experience managing programmes or services in the charity/social impact sector, including line management, budgeting and financial oversight, and grant compliance/reporting.
-
Strong partnership-building and stakeholder engagement skills.
-
Experience leading and recruiting volunteer teams.
-
Deep understanding of safeguarding and compliance and recent experience leading safeguarding practice and decision-making. Up to date on requirements and best practice.
-
Ability to work independently, exercising sound judgement about what trustees need to know and when, and to prioritise effectively within limited capacity and competing demands.
-
Excellent written and verbal communication skills, IT proficiency.
Desirable
-
Experience working with refugees, asylum seekers or other vulnerable groups.
-
Understanding of immigration, integration or resettlement issues.
-
Successful fundraising and bid-writing experience.
-
Experience of local authority commissioning or grant funding.
-
Comfort and experience in IT, data and/or CRMs.
RRN is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Appointment is subject to an enhanced DBS check, including a check of the relevant barred list, two satisfactory references, including your most recent employer, and safer recruitment practice including verification of employment history and a right to work check. RRN is unable to sponsor work visas, so applicants must already have the right to work in the UK.
Prospectus is pleased to be working with a social change organisation in the UK to recruit for a Head of Operations. This is a permanent, part-time vacancy offered at 0.6 – 0.8 FTE (3 or 4 days per week). This is a fully remote based role with some UK travel expected, including a monthly visit to Bristol or Reading.
The role will be responsible for supporting and coordinating the organisation’s Senior Leadership Team to function as effectively as possible. This includes developing their internal set up, processes and systems and overseeing compliance and risk management. Other responsibilities include coordinating team growth, culture and performance and overseeing long term financial planning and forecasting.
The successful candidate will bring previous experience having worked in a similar operational role. You will bring a passion for the mission and will have strong experience of embedding systems and processes. You will also have a good understanding of budgets and overseeing aspects of finance, although you are not required to be accountancy qualified for this role. You will have some experience relating to risk or compliance and will demonstrate excellent people skills, with the ability to engage with internal stakeholders at all levels. You may not have experience in every area of this job description and we would welcome applications from candidates looking to develop skills in some of these areas.
For details on how to apply please click through to the job on the Prospectus website where you can also find the full Appointment Brief.
Please note: Due to the urgency of this vacancy, shortlisting and interviews will take place on an ongoing basis therefore we encourage applications ASAP. We therefore reserve the right to close the application process early if necessary.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Prospectus is pleased to be collaborating with a UK charity founded by families who lost loved ones to gambling-related suicide to recruit for a Head of Operations to join them on permanent contract to start ASAP. The charity operates as a fully remote working organisation however there will be some UK travel
As Head of Operations you will help shape and deliver organisational strategy, embed values and lived experience-led approach, and ensure the organisation remains responsive to emerging opportunities and challenges. The role includes working closely with and supporting wider Heads of Service, coordination between cross team working, and accountability for organisational infrastructure delivery. The postholder will ensure robust compliance and operational systems are in place to support effective delivery across the charity alongside supporting sound HR practice. As a key member of the senior leadership team, you will also be accountable for cross-organisational projects to deliver systems improvements.
The successful candidate will bring significant experience of managing an operations function within a UK charity or not-for-profit organisation and will have experience of supporting an organisation through growth and change. You will bring excellent people management and relationship building skills, with the ability to influence and build consensus across teams and at senior level. You will have significant experience of embedding new processes and systems to support an efficient and effective organisation. In addition you will have a strong empathy for the mission and have a drive and determination to build core organisational strength.
For details on how to apply please click through to the job link on the Prospectus website. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
About Reprieve
Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties.
You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy.
We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history.
Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change.
We collaborate closely with our independent partner organization Reprieve US.
About the Role
The Head of Operations will oversee the day-to-day running of the global operations of Reprieve UK, Reprieve US, and our work around the globe. They will have broad responsibility for HR operations, office and facilities management, IT and systems, compliance, data protection, security risk management and operational support across Reprieve’s international operations
This role is critical to supporting a high performing group of staff, fellows, consultants, and partner organisations working together to provide the highest possible standard of service to Reprieve clients, their families and communities. The successful postholder will be committed to Reprieve’s mission of ending the use of the death penalty and extreme human rights abuses carried out in the name of “national security”, as well as to building and maintaining happy and healthy teams.
The successful postholder will support the Senior Management Team (who hold delegated responsibility) to ensure the smooth running of the organisation, including maintaining compliance with key statutory and regulatory requirements at all times. The Head of Operations will have a central role in ensuring that good practice, wellbeing, and compliance work hand in hand with one another, and is embedded within the ethos of the organisation for the benefit of our clients and Reprieve’s mission.
The Head of Operations will supervise the work of the Operations Team and will report to a member of the Senior Management Team.
Terms
This is a full-time position on a permanent contract. The annual salary is £61,003 full-time per annum, less any required deductions for income tax and national insurance.
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% per week from the London office and the rest of the week from home. You will also be available outside of office hours in the event of an emergency and when required as part of the security risk management framework (for example to monitor extreme risk trips). Applicants must have current right to work in the UK, which will be checked prior to interview.
Reprieve is proud to have an open and transparent pay structure, governed by a 3:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds
How to Apply
Please download the application form and job description from our website. Completed application forms should then be uploaded via the form on our website by the deadline of 23:59 BST on 20 September 2026.
Please note that cover letters, CVs and other documents cannot be considered for this role and should not be submitted.
We are investigators, lawyers and campaigners fighting for justice. We defend people who are facing human rights abuses.
The client requests no contact from agencies or media sales.
Help build the operational backbone of a multi-award winning charity that's ready to grow further, with a clear path to becoming our COO.
For seven years, one exceptional leader has held impact, organisational development and much of YUAF's operations, building the processes, funder relationships and team support that became part of the spine of how we grew. As they move on, we're not just replacing them. We're rethinking and widening the role.
This post exists to hold the organisation steady and take operational responsibility off the Chief Executive's plate, freeing her to focus on strategy, key donors and the funding pipeline.
What you'll hold
You'll report to the Chief Executive and sit on the Senior Management Team, owning income generation, impact and evidence, business planning, governance, performance management and the systems underneath them all. You'll line-manage four people: the Pathways Lead, Marketing Lead, Project Manager and Futures Lead.
Where the role is going
From month seven, this role is intended to move to full time with deeper ownership of income and strategy. As YUAF grows, and subject to income generation, we want this post to develop into our Chief Operating Officer role. We'd rather appoint someone who outgrows this description than someone who fits it exactly.
How you'll start
The first six months are a settling period at 30 hours per week. You'll learn how the organisation actually works, get embedded in the culture, and understand the programmes by spending real time with young people and the people who deliver them.
You'll build relationships across the team, with funders and with partners, and by month three, we want people to naturally come to you as a trusted point of contact.
We also want you to look at YUAF with fresh eyes. Where are the gaps? What's held together by one person's memory alone? Where does delivery quality drop, and why? What would make life easier for the staff doing the hardest work? Bring us both the diagnosis and the solutions.
The timing is on your side: November to February is our quietest season, when the Studio Bus is largely off the road. Delivery picks up again in March 2027, so the role builds in stages rather than coming to you all at once.
How to apply
In addition to providing your CV and cover letter, it is a requirement of the application process that you complete our Head of Operations Questionnaire. A link for this can be found on the attached job description.
Note
We recognise that AI is a useful tool, however, we will be assessing applications, cover letters and running through AI to ensure that it was written by yourself as part of our shortlisting process. So please take the time to write your own application, this is a serious role that requires critical and independent thinking.
The application includes 6 written questions of up to 300 words each. Allow approximately one hour.
Please see the link for the questionnaire: https://forms.gle/rLw6wYLTxpoHy58g7
YUAF's mission is to empower the lives of young people by strengthening well-being and building opportunities, through creativity and culture.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced finance professional who enjoys getting into the detail, improving processes and making a real difference?
We’re looking for a Head of Finance to lead our finance function at an exciting time for Action for Carers Surrey. As we develop our new strategic plan and continue to evolve as an organisation, you’ll play a key role in ensuring our finances, systems and processes support our ambitions.
This is a genuinely hands-on role, ideal for a qualified Finance Manager or experienced finance professional who enjoys combining operational delivery with continuous improvement. You’ll oversee management accounts, budgeting, forecasting, payroll and governance, while identifying opportunities to streamline processes, strengthen controls and improve financial insight across the organisation.
If you enjoy variety, like seeing the direct impact of your work, and want to use your expertise within a purpose-led organisation that values collaboration, innovation and continuous improvement, this could be the role for you.
We’d love to hear from you if you have:
A recognised accountancy qualification (ACCA, ACA, CIMA or equivalent).
Significant experience in a hands-on finance leadership or Finance Manager role.
Experience producing management accounts, budgets, forecasts and financial reports.
Strong financial systems and IT skills, ideally including Xero.
Experience overseeing payroll, pensions and financial controls.
A track record of improving processes, streamlining ways of working and driving efficiencies.
Experience managing or supporting staff and developing positive working relationships.
Excellent communication skills, with the ability to explain financial information to non-finance colleagues.
A collaborative, solutions-focused approach and a commitment to organisational values.
Key Information
Location: Burpham, Guildford with hybrid working available
Hours: 22 hours per week, ideally spread across four days
Contract: Permanent
Salary: £46,956 – £50,471 FTE
Reporting to: Chief Executive Officer
Why Join Us?
This is an opportunity to take ownership of a broad and varied finance role within a charity that makes a meaningful difference to unpaid carers across Surrey.
At Action for Carers Surrey, we’re committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life.
Safeguarding Statement
Action for Carers Surrey is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues and volunteers to share this commitment.
The Queen Elizabeth Trust is a new, ambitious UK-wide independent charity established to deliver a lasting legacy to the extraordinary life of service of Her late Majesty Queen Elizabeth.
Inspired by Queen Elizabeth's belief that "everyone is our neighbour", the Trust works hand in hand with communities to restore and sustain the buildings, green spaces and shared places that bring people together across generations and from all walks of life. Through funding, strategic partnerships and targeted support, the Trust will help create safe, inclusive and vibrant places that thrive long into the future.
Backed by an initial endowment from the UK Government, the Trust will act as a catalyst for change, investing not only in physical regeneration but also in the people, skills and activities that enable communities to flourish. Working with partners who bring deep local knowledge and expertise, the Trust is committed to ensuring that opportunities reach communities across the UK, particularly those that have historically faced barriers to accessing major funding programmes.
Reporting to the CEO, the Head of Finance will lead the development of the Trust's finance, treasury, investment and operational functions, overseeing a growing endowment currently valued at £40m. This is a unique opportunity to combine strategic leadership with hands-on delivery, building systems, influencing decision making and helping establish the foundations of a high-impact organisation from the ground up.
We are looking to recruit a qualified accountant with significant senior experience spanning financial leadership, treasury management, governance and organisational development. You will be equally comfortable advising boards, developing strategy and rolling up your sleeves to get things done. Commercially astute, highly collaborative and low ego, you will thrive in a fast-paced start-up environment, bring structure to ambiguity, and communicate complex financial matters with clarity and confidence.
Please visit the Attenti website to read the appointment brief for more information and details on how to apply. For an informal and confidential discussion, after having read the appointment brief, please contact our advising consultants, Anita Denton or David Fielding, at Attenti.
Closing date for applications – 28th September 2026
Working with communities to restore and sustain shared spaces
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years.
As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery.
Financial Leadership
-
Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board.
-
Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board.
-
Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks.
-
Identify and manage financial risks, ensuring integration into the organization’s risk register and adherence to appropriate mitigations.
-
Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes.
-
To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures.
-
To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary.
-
To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation’s auditors and delivery of recommendations arising from the Audit process.
-
To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House.
-
Oversee the transactions, activities and processes of the external payroll provider.
-
To monitor and advise on current and future tax legislation, with a view to optimisation.
-
To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements.
-
To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board.
-
To oversee the payroll function to ensure employees are paid in an accurate and timely manner.
-
To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised.
Compliance and Risk Management
-
Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies.
-
Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements.
-
Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation.
-
Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders’ requirements.
-
To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees.
-
To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance.
-
Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees.
Business Support Operations
-
Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives.
-
Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values.
-
Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials.
Strategic Contribution
-
Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators.
-
Provide financial and operational insights to inform strategic decision-making and long-term planning.
-
Foster a culture of continuous improvement and financial accountability across the organisation.
-
Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term.
-
Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them.
Team and Stakeholder Engagement
-
Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations.
-
Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management.
People management and development
-
Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended.
-
Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
-
Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
-
Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
Person Specification
-
ACA/ACCA/CIMA Qualified, CPE up to date.
-
Strong financial management experience at a similar level within the charity/not for profit sector
-
A proven track record of leading, developing and inspiring small teams
-
Experience of strategic business & financial planning, forecasting and budget management.
-
Sound experience of producing month-end management accounts and audited year-end financial accounts
-
Experience of managing and using financial systems
-
A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation
-
Experience of managing change and change programmes
-
A track record of initiating, leading and managing associated risks
-
Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally
-
Confident IT skills; confident using Microsoft Office applications, especially Excel
-
Experience designing and introducing new financial processes, procedures and reports
-
Working knowledge of QuickBooks software [advantageous]
-
Experience working with a Board of Trustees [advantageous]
-
Understanding of Charity Commission and Companies House reporting requirements
-
Project and/or professional services experience
-
Understanding of Charity Law
-
Experience of working in the not-for-profit sector
-
Understanding and experience using the Charity Governance Code
-
Experience in working with Charity SORP
-
Legal experience – as so far as they can scrutinise and review basic contracts and their revenue recognition requirements and VAT implications
-
Strategic and forecasting experience
To apply, please send your CV and a supporting statement addressing each point in the Job Description, use examples and evidence to demonstrate how you meet the criteria.
Incomplete applications may not be considered.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
We are currently accepting applications for this role, and the position will remain open until we have appointed the right candidates. We reserve the right to close the vacancy at any time once a suitable appointment has been made. We therefore encourage early applications to avoid disappointment.
To help people solve their problems by providing options.
Charity People is delighted to be working with Florence Nightingale Foundation to recruit for an interim Head of Communications and Marketing to join their talented and passionate team.
Working across the UK and globally, Florence Nightingale Foundation is dedicated to supporting nurses and midwives to improve care and save lives.
Through innovative leadership development programmes, scholarships, research, and professional networks, the organisation empowers nursing and midwifery professionals at every stage of their careers to lead, influence healthcare policy, and drive positive change across health and care systems.
Inspired by Florence Nightingale's legacy, the organisation champions excellence, inclusion, and compassionate leadership to improve patient outcomes and strengthen the future of healthcare.
Interim Head of Communications and Marketing
Contract: Interim seven month contract, working on a full time basis
Salary: £52,840 per annum
Location: Hybrid role working between home and Florence Nightingale Foundation's Head Office in London Bridge at least two days per week
Closing date for applications: 9am on Friday 25th September
Interviews: week commencing 5th October
As interim Head of Communications and Marketing you will be hands-on and delivery focused and will play a key role in strengthening the Foundation's profile, reach and influence during a critical period for the organisation.
You'll line manage a Communications and Marketing Officer and work as part of a small team to ensure that communications and marketing activity supports the organisation's programmes, membership, fundraising, policy and stakeholder engagement objectives.
Core responsibilities within the role will include:
- Lead and manage a clear communications channels strategy ensuring that all audiences are defined and that channels are maximised for the optimal outcome.
- Increase reach by identifying and targeting new and existing audiences and growing brand awareness, strength and perception
- Oversight and responsibility for all FNF official social media channels and content management, including supporting the Communications & Marketing Officer with posting and content creation
- Lead on managing and maintaining FNF's website, ensuring it is up-to-date, user-friendly, and aligned with branding and messaging guidelines
- Develop and oversee multi-channel digital marketing and stakeholder engagement campaigns and projects, working closely with colleagues across the organisation
- Oversee the writing and delivery of promotional materials and publications including newsletters to key stakeholders, as well as impact and annual reports
- Lead on media opportunities and relationship management with the press, proactively seeking new PR opportunities and preparing and disseminating press releases
- Oversee a continuous record of Florence Nightingale Foundation media and social media activity
- Ensure consistency across FNF brand and all communications; helping to cement the Foundation as the 'go to' organisation for the nursing and midwifery professions
- Support fundraising team by leading on key donor stakeholder communications
- Monitor the external environment to develop a good understanding of the political landscape, emerging trends in health and social care and the ambitions of other nursing and midwifery charities
- Coordinate and attend relevant external sector events to support marketing activity, raise the profile of the Florence Nightingale Foundation, and identify opportunities for stakeholder engagement and content generation
- Work with the Head of People and Operations to lead internal communications support and messaging
- Ownership of the marketing and communications budget, including inputting into setting the annual budget and quarterly re-forecasts, and tracking monthly expenditure
- Offer advice and guidance to the wider team on communications and marketing, encouraging content gathering and building storytelling skills
We'd love to hear from individuals with the following skills and experience:
- Previous communications and marketing experience with responsibility for leading strategy and content planning and delivery
- Experience of, or demonstrable evidence of the capacity to, manage a small team
- Demonstrable experience of using digital channels, analytics and audience insight to plan, deliver and improve communications and marketing activity
- Experience using email, web content, CMS, CRM tools and creative software to produce engaging multimedia and visual content
- Copywriting and editing skills, desirably within communications or marketing in a charity, health or an educational context
- Experience of applying and advising on brand identity
- Excellent communication skills, able to develop engaging stories using a range of communications channels
- Highly organised with ability to prioritise effectively and complete work on time.
- Sound judgement and confidence in advising senior leaders on communications, reputation, media handling and stakeholder engagement
If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We're looking for a Regional Manager to provide tactical and operational leadership across a portfolio of The Wave Project delivery locations in the South West, ensuring children and young people receive safe, high-quality and consistent Surf Therapy services.
Rather than delivering programmes directly, the Regional Manager enables high-performance through effective management, coaching and development of Project Coordinators, with accountability for safeguarding, quality assurance, finance, partnerships and local/regional fundraising.
The role plays a key part in increasing organisational capacity by providing visible and effective regional leadership and improvements, enabling senior Operational leadership to focus on strategic priorities across the charity.
Work closely with the Head of Operations and colleagues across Fundraising, Finance, Marketing and Research & Impact to support organisational sustainability and strategic ambitions.
Collaborate with the Head of Operations to deliver on individual projects and pieces of work that are requirements for delivery.
The client requests no contact from agencies or media sales.
Role: Head of External Relations
Salary Band: £40,000 - £65,945 gross per annum
Contract: Permanent
Hours: Full Time
Location: Woodstock, Oxfordshire. We value in-person collaboration and this role is primarily office based, with flexibility available where appropriate and regular travel across the UK.
About Us
Plunkett UK is a national charity supporting people in rural areas to set up and run successful community-owned businesses. These businesses, from shops and pubs to woodlands and farms, provide vital services, create local jobs, strengthen rural economies and bring people together. We've championed community ownership for over 100 years because it delivers thriving, inclusive and resilient places.
About the Role
We're looking for an ambitious and strategic Head of External Relations to lead delivery of Plunkett UK's Stronger Movement strategic priority, helping to grow our visibility, influence, membership and external relationships.
This is a senior leadership role with a particular focus on strengthening our communications and marketing. You'll help ensure Plunkett's impact, expertise and role within the rural community business movement are better understood by community businesses, funders, policymakers, corporate partners and other key stakeholders. Working closely with the Chief Executive and leading a multidisciplinary team, you'll develop compelling communications, build our profile and ensure our voice is heard where it matters most.
You'll also lead the development of our membership strategy, helping us strengthen and grow the rural community business movement, while providing strategic oversight of our policy, public affairs and research work. The role offers an exciting opportunity to shape how Plunkett is perceived externally, build influential relationships and contribute directly to the organisation's long-term sustainability and impact.
The successful candidate should have the following skills and attributes:
- A strategic communicator – able to turn complex ideas into clear, persuasive and memorable messages.
- Marketing-minded – focused on audiences, positioning, reach and converting awareness into action.
- Creative and proactive – bringing ideas, energy and momentum rather than waiting for direction.
- A strong leader and coach – able to inspire colleagues, build confidence and create ownership.
- Collaborative – comfortable working across teams and through other managers to achieve shared goals.
- Commercially aware – able to connect external relations activity with membership growth, partnerships, fundraising and wider organisational sustainability.
- Politically astute – confident operating with senior stakeholders while maintaining Plunkett’s independence and apolitical stance.
- A relationship builder – able to develop trusted relationships with members, funders, policymakers, partners and suppliers.
- Accountable – committed to Plunkett’s principle of listening first and acting second, using evidence and insight to guide decisions.
Closing date for applications: 9am on Monday 28 September
Interview date: In person w/c 5 October
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.
No agencies please.
Registered Charity: 313743


