Reporting directly to the CEO whilst working proactively with the Senior Team, the Head of Operations will lead our team of Registered Managers to create and deliver the company's strategic and operational plans. Integral to this will be the overseeing of all operational aspects of Spectrum’s care services as the charity’s Registered Individual.

Since it began in 1982, Spectrum has grown to become a leading provider of specialist care for autistic individuals in Cornwall. We are a registered charity and proud of our track record working with children and adults with complex and challenging needs. We operate 18 residential homes, a community outreach service and a specialist education centre.

As our Head of Operations, your key responsibilities will include:

• the leadership, development, and oversight of an effective governance framework for Spectrum’s services and ensuring risk mitigation controls
• identifying opportunities for continuous service development and improvement
• building and leading management capability amongst our registered managers
• the flow of information from houses to the Senior Team and board of trustees
• deputising for Spectrum’s Chief Executive Officer (CEO) when necessary

To be successful in your new role you will need to:

• have a broad knowledge of the Care Sector and autism specific support
• hold a relevant Management Qualification or equivalent experiential learning
• experience of building positive relationships with regulatory bodies (CQC and Ofsted), local authorities, government partners and key stakeholders
• have the capacity to quickly idenitify potential risks and key actions required 
• effectively delegate roles and tasks to actively manage and control resources
• be a responsible leader with an analytical and strategic mind
• be flexible in your approach, transparent and an excellent communicator
• able to build and coach skilled and motivated teams to Spectrum’s value-base

If you are interested in this opportunity, then we would love to hear from you!

HEAD OF OPERATIONS

This is Archaeology – come and join us….

Can you help the Council for British Archaeology grow, so that more people have chance to participate in archaeology? We are looking for an effective operational manager to ensure the smooth running of our financial and business processes and help us to become more resilient and sustainable.

The Council for British Archaeology helps people to experience archaeology. We provide opportunities for people to take part in archaeology through our network of local and regional groups, the annual Festival of Archaeology and through the Young Archaeologists Clubs for children aged 8-16. We speak up to safeguard the future of archaeology and the historic environment and bring together everyone involved in archaeology.

We are a membership organisation with around 5,000 members and subscribers and provide support to a network of CBA groups. We produce British Archaeology magazine and publish a range of specialist books.

We are looking for a Head of Operations to manage all aspects of our operational and financial processes. We are well on the way to becoming more financially sustainable: we are working on a plan to grow our earned income and have recently developed new digital systems, including a new website and CRM linked to our finance system. We need the Head of Operations to lead the next steps in this journey, focusing on increasing income generation and ensuring we make the most of the new systems.

We are a charity, led by a board of trustees, and with a small, friendly team of 12 staff (9 FTE). We aim to work collaboratively and flexibly, all contributing to major projects.

Salary: £40,000 per year full-time equivalent (pro rata), with generous leave and pension arrangements.

Place of work: York office with remote working options – with a minimum requirement of 1 day a week in the York office, plus 2 days each month for all staff days)

Closing date – 12pm Tuesday 14th June with interviews to be held on 27th, 28th or 29th June.

As SurvivorsUK grows we have recognised the need for dedicated staffing resource to hold the day-to-day responsibility for the operations management function as part of our Management Team. This is a key part of our service and we anticipate that both the role and supporting team will grow as we grow as an organisation.

Under the direction of the CEO, the postholder areas of responsibility will be: 

• Financial administration with support of external accountant and CEO, with emphasis on securing value for money and adherence to agreed budgets.
• HR administration and Health & Safety management 
• Office and facilities management including IT systems / cloud services and databases
• Review and maintenance of other organisational systems in order to ensure efficiency and effectiveness.
• Line management of the Client Services Officer, who is responsible for triage of clients to our services.

In this wide ranging role you will develope and manage our innovative and successful service, connecting people who want to volunteer their expertise with social purpose organisations. 

About Reach Volunteering  

We are a small charity which makes a big impact on a national level on key issues such as board diversity, support for grassroots groups and harnessing people’s desire to make a difference. We are proud to say that we are the leading source of trustees and skills-based volunteers in the sector

This is an exciting time to be joining Reach: the pandemic created a surge in people wanting to volunteer their skills, and in social purpose organisations looking for volunteers with expertise to help them navigate changes. And strong diverse governace is top of the agenda. Reach sits at the heart of these changes, and with our effective digital service, we are in a good position to keep scaling and deepening our impact. 

We are a friendly, deeply collaborative team of 10 staff, supported by many amazing volunteers and freelancers. The team are encouraged and supported to take risks and to learn and develop, and enjoy plenty of autonomy. You will be able to draw on the expertise and enthusiasm of a team that uses a service design approach, and has a user-centred mindset. 

Reach Volunteering is committed to becoming a more diverse, inclusive and equal organisation, and to helping to increase equity, diversity and inclusion in civil society. We have put equity at the heart of our new vision, values and beliefs. See more about this on our website

About the role

The Head of Service and Operations brings focus, structure and momentum to our service and adds strategic capacity to our team.

Working in collaboration with the CEO, Head of Digital, and Head of Marketing and Communications, you will develop and manage our matching service, so that it: 

• Inspiries and enables people to volunteer their expertise to causes they care about.

• Supportis social purpose organisations to extend their capacity and build capability through skills-based volunteers and trustees.

You will be responsible for all (non digital) aspects of delivery, such as managing the staff and volunteer service team, championing the needs of our users, refining policies and procedures, and collecting and analysing performance and outcome data. You will lead on, or contribute to, specific projects, for example, a programme to focus support for grassroots groups.

As a key member of the senior management team you will deputise for the CEO, contribute to strategic planning, lead on organisation-wide policy development and represent Reach at events. In consultation with the CEO, you will lead one or more operational functions such as finance or HR.

About you

We are looking for someone who has senior management experience, ideally within a service delivery context. You will have experience of, and a passion for, working with a digital service or project. 

Charity sector experience is a plus, but not essential. More important is that you bring enthusiasm for working at Reach, have a strong personal commitment to equity, diversity and inclusion, and that you share our values - bold and experimental, people-centred, collaborative and honest.

We are also looking for people with the following qualities:

• Sense of Ownership
• User focus
• Analytical
• Learning focused
• Flexibility
• Strategic
• Excellent communication

We welcome candidates of all backgrounds, identities and experiences. We would particularly welcome applications from candidates who are disabled, Black, Asian or from other minoritised communities, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are under-represented on our staff team. Please see more on our website.

Why join Reach?

We have a positive, open and supportive culture, and a very collaborative way of working.

We have a strong commitment to becoming a more equal, diverse and inclusive organisation, and supporting other organisations to do the same.

We welcome flexible working. This role is offered at 28 – 35 hours. Other options include compressed hours, flexi time, nine day fortnights and other arrangements. 

Other benefits include 26 days holidays, plus 3 bonus days at Christmas (plus Bank Holidays); 6 days volunteering leave per annum, pension contributions at 5 per cent.

Number Champions 

We set up Number Champions in 2018 to transform the lives of children in state primary schools who struggle with numeracy or lack confidence in maths.  We now need a Head of Operations for our next stage of growth and development. 

We are the only charity systematically working in-person with young children in our field.  Early support will put children on track to achieve their full life potential in a world where some fluency with maths is an essential building block. Success in this one area can increase their self-esteem and involvement in education as a whole. 

Now in our fourth year, we are working across eight London boroughs in 25 partner schools, with about 80 In-school Volunteers supporting 250 children. We plan to increase these numbers by about 40% in school year 2022-23, with a similar percentage increase the following year. Our ambition is to be in a thousand schools across the country by 2031, while maintaining the highly positive impact we have achieved to date. 

Everyone at Number Champions is passionate about improving children’s educational and life chances. 

The Head of Operations role 

Our increasing scale creates new challenges for organisation and coordination, and we are therefore looking to recruit a Head of Operations. This is our first paid role and it will be crucial for the development and growth of the charity.  

The role is for an equivalent of 3 days a week and will be managed by the Chair. It will be largely remote, although you will be expected to attend meetings in Central and North London. 

We intend the role to be permanent, but we are offering a 12-month contract pending confirmation of funding. 

Impact on the organisation 

You will have hands-on input into the development of the organisation in a period of rapid growth and change, including definition and recruitment of new voluntary and paid roles, and, ideally, direct management responsibilities. 

Core responsibilities 

• Coordinate our volunteer leaders 

• Oversee recruitment, training, and onboarding of volunteers, 

• Assist with marketing to schools and control the process of getting contracts signed 

• Gather, capture, and manage the charity’s information in our data management system 

• Produce analysis and reporting 

• Oversee the charity’s processes and controls and recommend improvements 

• Facilitate communication with all our volunteers 

• Contribute to the charity’s online presence 

• Maintain policy and process documentation 

• Undertake other activities as required from time to time to support the charity. 

Required skills and experience 

Skills and attitude 

• Collaborative worker, with good organisational skills and a positive attitude 

• Excellent interpersonal skills and the ability to build productive working relationships with people throughout the charity and beyond, 

• Time management skills and the ability to prioritise 

• Attentiveness to accuracy 

• Ability to generate ideas, advocate for them, and work with others to implement them 

• Strong communication skills, able to influence with or without in-person contact 

• Proficiency in MS Office, including data analysis and visualisation (Excel), document management (Word), and presentations (PowerPoint) 

• Commitment to the mission of the charity to help young children with maths. 

Experience 

• Experience in administrative, management, or operational roles 

• Charity or volunteer-management experience (desirable). 

Benefits 

25 days holiday plus 8 bank holidays, prorated for a 3-day-a-week role. 

Employer’s contribution to pension of 3%. 

Additional Requirements 

• Successful enhanced DBS check (organised and paid for by the Charity) 

• Agreement to all policies and procedures of the Charity. 

Diversity 

Number Champions serves the diverse population of London children, and we welcome applicants from all ethnicities, orientations, and backgrounds, including those with disabilities. 

Do you have experience of managing and coaching teams to deliver consistently high performance within a complex multi-site operation?  Are you a fantastic communicator who can lead you team to achieve great results?

Dogs Trust are recruiting for a Head of Operations to lead our rehoming centres in the North to achieve high standards of dog welfare, customer service and operational procedures to maximise rehoming possibilities for dogs in our care.

Dogs Trust is the UK’s largest dog welfare charity and normally cares for around 14,000 dogs across its network of 21 rehoming centres in the UK and one in Dublin. Dogs Trust will never put a healthy dog to sleep, and believe ‘A Dog is for Life’.

Accounting for 62% of the Dogs Trust workforce, the Operations Directorate is responsible for achieving the mission of Dogs Trust through the intake, rehabilitation and rehoming of dogs. The Directorate is split between four functions; rehoming centres, the Contact Centre, a field-based team and a team in the London office.

This is an exciting role with huge scope, as you will need to get to grips with all aspects of the rehoming centre operation (previous animal welfare experience isn’t essential) to contribute to the achievement of continuous improvement in logistical and rehoming processes as well as our (already high) canine welfare and customer experience standards.  You will contribute to the development of the operational strategy and its implementation in support of the wider Dogs Trust strategic aims, ensuring continuous improvement in performance across all Operational areas to support more dogs being cared for and rehomed.  

As an inspiring and experienced leader, you will manage, motivate and develop a group of Centre Managers, focussing on building management capacity throughout Operations and enabling managers, through the development of a coaching culture, to effectively handle all management issues, encouraging innovation and new initiatives, as well as identifying and dealing with underperformance where necessary.

The successful candidate will be an excellent communicator with significant experience of managing and coaching a team of staff to deliver consistently high performance, ideally having managed staff remotely in previous roles.  This experience will include recruitment, performance management and supporting managers with complex HR issues. You will be highly numerate with experience of managing budgets and will have the ability to analyse complex data to make management decisions and make recommendations for future action.

The role will be home-based, within the north and there will be significant travel, including some evenings and weekends.

To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role.

Interviews will take place on 6th and 7th June in Manchester (first stage) and 13th June in Darlington (second stage).

Be there when it matters!

Scotland's only purpose built Neurological Care Centre, Dee View Court in Aberdeen as an amazing opportunity within is senior management team to welcome on board a dedicated and passionate Head of Operations.

About Us

Sue Ryder Neurological Care Centre Dee View Court is a specialist neurological care centre based in Kincorth, Aberdeen, caring for people aged 18 and over with a range of neurological conditions. At Dee View Court, we provide the care people need to optimise their health and wellbeing, maximise their independence and support their emotional and social needs.
About the Role

This rare career development opportunity reports directly in to the service director and will ensure not only the smooth running of all non-clinical services but also take responsibility for business management at the centre and drive a culture of effective finance control and high professional standards.

About you

Our ideal candidate will have experience in the delivery of facilities management services in a healthcare environment to include managing and motivating teams, experience with health and safety risk assessments and budget management.

Essential Job Requirements

• Educated to degree level or equivalent qualification or equivalent experience.
• Knowledge and qualification in financial management short of a degree level. For example HNC/HND (NVQ4)
• Facilities and/or health and safety qualification (IOSH or NEBOSH). QBE is acceptable
• Advanced Microsoft office skills

Desirable Job Requirements
• Recognised qualification in management

Benefits

• Company pension scheme
• From April '22, 27 days holiday - rising to 33 with length of service plus bank holidays
• Option to buy and sell up to five days holiday
• Competitive enhanced pay for nights, weekends and public holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay

Further details of our benefits can be found on our website

If you want more than just a job, We want you.

Join the team and be there when it matters.

About Sue Ryder
Sue Ryder supports people through the most difficult times of their lives. Whether that’s a terminal illness, the loss of a loved one or a neurological condition – we’re there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can.

Prospectus is delighted to be working with Hibiscus Initiatives, in the recruitment for their new Head of Operations. Please note, this post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

Hibiscus Initiatives is a passionate, women-centred organisation, having delivered high impact advocacy and advice services for 35 years to those at the intersection of the criminal justice and immigration systems. Hibiscus have distinct expertise in delivering holistic, trauma-informed, and gender-responsive intervention services across four specialist service areas: prisons, international resettlement, community resettlement, and anti-trafficking. This is an exciting opportunity to shape the operations team, the organisational development and to join them at a crucial stage of their journey, as they celebrate 35 years of Hibiscus in September 2022. This role is integral in supporting the continuous improvement of Hibiscus. They are currently in a transition phase, and need a confident person to help shift their culture, infrastructure, and align their systems and processes to their new strategy 2023-2028. You will play a crucial role in guiding their driven and committed team.

As the Head of Operations, you will have a unique opportunity to drive change, and ensure Hibiscus deliver on their purpose; to enable marginalised migrant women trapped in the immigration and criminal justice system to rebuild their lives. Joining Hibiscus' Operations team, you will be a meticulous, well-organised and resilient individual. You will be a strategic thinker and planner, with strong operational experience, an eye for detail, and a track record of turning vision into action. You will be responsible for ensuring that the core Operations, Finance, HR and Data functions of the organisation are robust, integrate their values, and meet the needs of our strategic objectives. You will be committed to upholding the vision, mission, principles, and values of the organisation at all times.

The successful candidate will have significant financial planning and management experience and an in-depth understanding of major compliance areas within a charity - including safeguarding, health and safety, data protection, Charity Commission and Companies House requirements. You will have a proven ability to be comfortable and effective in communicating with the team, board of trustees and a wide range of contractors and partners. You will have experience working on QuickBooks, and possess the ability to manage your own time and workload efficiently, prioritise and meet deadlines and work in a fast paced and rapidly changing environment. You should have solid experience of change management, including implementing new and efficient operation systems. Ideally, you will have an interest in Hibiscus' key work areas - criminal justice, immigration/migrants' rights, racial justice, and/or gender-based violence/gender justice.

As an organisation working on racial and gender justice and migrants rights, Hibiscus is particularly keen to attract talent from Black and minoritised communities and/or those with lived experience of immigration restrictions, the criminal justice systems, and/or gender-based violence.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further. Please note that the role may close earlier than the date advertised.

StandOut is an award-winning charity that supports people leaving prison in London to find employment, realise their potential and move out of the criminal justice system for good. StandOut's unique model is to deliver group programmes inside prison followed by one-to-one coaching and practical support after release for as long as required. It's an exciting time to join our small dynamic team, as we prepare to expand to a third London prison and reach more people with StandOut's life-changing support.

To assist with our next phase of development we have created a brand new role, Head of Operations, to drive forward all the business functions of the charity to support the effective delivery of our strategic plans. The Head of Operations will lead on all operational aspects of the organisation with responsibility for HR, Governance, Office Management, IT, Health and Safety and Risk. In addition you will also be responsible for supporting the Finance Manager and Fundraising Manager when required in order to achieve their targets. You will ensure that StandOut maximises its organisational effectiveness with appropriate best practice, policies, and processes to fulfil our strategic aims and objectives.

The successful candidate will need to demonstrate previous experience within a similar senior operations role. You will have excellent people skills, with experience of managing teams and with the ability to engage with stakeholders at all levels. We welcome applications from candidates looking to develop in the role who may not as yet meet the full criteria, as well as candidates with experience across all aspects of the Job Description. Whilst part of the role will be to support the Finance and Fundraising Managers, there is no requirement to have fundraising experience or be a technical finance expert, but you will be able to demonstrate experience of using and interrogating financial data to support the organisation's aims. We are also open to receiving applications from candidates with different backgrounds, from within and outside the charity sector. You will be ambitious, driven with a clear motivation to be successful in this role and a passion for our mission.

StandOut are collaborating with Prospectus as our recruitment partner for this vacancy. In order to apply please submit your CV (2-3 pages) and a Supporting Statement (2 pages). The statement should outline your reasons why this role would be a good fit for you and cover your motivation for joining the organisation. You should also highlight your experience and skillset in relation to the Skills and Qualities section on the Job Description. Following your application you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process. If you do have any questions not covered in the Job Description please contact Steven Fraser at Prospectus.

For candidates that are invited to interview with StandOut, interview dates are:

First Stage Interview - 27th and 28th June

Second Stage Interviews - Monday 4th July (PM)

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

We are looking for a qualified accountant with operations experience to provide budgeting and financial services and participate in a busy river environmental charity as part of its Senior Management Team. As an experienced finance professional you will play a crucial role within a charity context with a committed and enthusiastic team. This is an excellent opportunity for you to utilise your skills to make a positive contribution to Thames21’s charitable goals that will include helping recovery from the Pandemic by connecting communities with each other and with the blue/green spaces in their neighbourhood.Main duties and responsibilities:

Accounts Receivable Raise invoices in Quickbooks and manage credit control.

Purchase Invoices Code & input invoices; process supplier payments via online banking;

Treasury Maintain bank reconciliations and cashflow forecasts. Manage bank accounts and be key contact for banking relationship (including foreign currency).

VAT returns Calculate and submit quarterly partial exemption VAT returns.

Management accounts Prepare and present monthly I&E reports. Enter journals (payroll, overhead transfers, accruals & prepayments) and maintain balance sheet reconciliations.

Project budgeting Work closely with project managers to develop budgets and track expenditure against budget. Assist with submitting funding claims.

Statutory accounts Preparation of annual statutory accounts and management of annual statutory audit.

Budgeting Preparation of detailed annual budget.

Payroll Responsibility for payroll processing via outsourced payroll bureau including P11Ds for 2 employees.

Line Management Build a strong finance and operations team including the existing Office Manager and new roles for a CRM Manager and Finance Manager.

Board Reporting Provide quarterly reporting/forecasting for and attend Finance Committee & Board Meetings. Work closely with the Fundraising Team and Senior Managers to ensure client invoices are correctly timed and despatched through the appropriate route and contact.

Work with the Senior Management Team to ensure direct and indirect project costs are correctly allocated and that Full Cost Recovery calculations are reviewed annually.

Review and maintain robust financial processes and propose any systems efficiencies that might be introduced.

This job description cannot cover every issue or task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time which are broadly consistent with those in this document

Person Specification It is essential that in your application you give evidence or examples of your proven experience in each of the following criteria including the competencies.

Qualification, development & knowledge

Essential

Desirable

Assessed by

Minimum qualification: Fully qualified or qualified by experience; Essential.

Working Knowledge of IT systems and databases including Microsoft Office; Essential

Working knowledge of accounting software including Quick Books; Essential.

Working knowledge of operational functions including outsourced  IT.Essential

Experience in HR functions; Desirable

Experience in managing a small team; Essential

Skills & Competencies

Charity finances and systems; Desirable

Working as part of a small team with a variety of skills and roles; desirable

Working with a broad range of Thames21 partners and stakeholders; Desirab

Good communication, written and presentation skills; Essential. 

Ability to work independently and with little supervision; essential

Self-motivated and able to meet reporting deadlines; essential 

Additional Information

• 25 days paid annual leave are available pro rata plus public holidays.  In addition, the Thames21 office is closed between Christmas and New Year.
• Thames21 operate a flexitime system of working, with Hybrid Office Working.
• Thames21 have an ‘Auto Enrol’ Work Place Pension Scheme with NEST
• Laptop & Mobile phone for company use
• Childcare voucher scheme is available
• The postholder must be willing to travel sensibly throughout London.

Please submit your CV and a Cover Letter together with confirmation of your entitlement to work in the UK and any dates to avoid for interview 

Interviews are to be scheduled throughout this recruitment process. 

Our Financial Planning & Analysis team are looking to recruit a Head of Finance working with the Operations and Commercial departments of the Trust, this is a  key senior role in a fast pace environment. You will have strong commercial and communication skills to lead a national team of 4 finance managers ,you will be working with Operational teams assisting Directors with financial and commercial decision making. This is an exciting and rewarding role for the right candidate working for a highly regarded national charity.

The Financial Planning & Analysis function is responsible for strategic, commercial financial advice and financial performance management for the Trust including performance reporting, financial bid support, business cases, budgeting and forecasting activities. The team provide essential analysis and insights for budget holders and senior leaders to drive effective, sustainable, and commercial planning.

This role has responsibility for the Commercial advice to Management Teams, Business Planning & Budgeting, monitoring of monthly expenditure, challenging senior teams driving value for money within our operations and commercial departments. Review of expenditure accruals / deferrals. Training budget holders to improve financial management & accuracy of monthly management accounts.

You will initially be working on a hybrid basis and then based at one of our key centres with the opportunity to work flexibly. There will also be opportunities for you to work with Young People and witness the fantastic work of the Trust. 

Veganuary is the non-profit that encourages people to go vegan for the month of January - and beyond. We focus on changing consumer behaviours and attitudes, while providing lots of information and practical support - to make the transition to veganism as easy and enjoyable as possible.

We also work with businesses to drive up vegan food provisions in shops and restaurants and have made veganism more visible and accessible through our work with national and international media.

What we do

• Our Aim: A world without animal farms and slaughterhouses. A world where food production does not decimate forests, pollute rivers and oceans, exacerbate climate change and drive wild animal populations to extinction.
   
• Our Mission: To inspire and support people to try vegan, drive corporate change, and create a global mass movement, championing compassionate food choices with the aim of ending animal farming, protecting the planet, and improving human health.

We work toward our lofty ambitions by following a simple, 3-step plan:

1. Encouraging and supporting millions of people to try veganism.
    
2. Creating the necessary media and social media buzz to raise awareness of the topic and the benefits of a vegan lifestyle.
    
3. Encouraging companies to promote and launch more delicious vegan options to increase the quality, availability and visibility of vegan food.

How we do it

You’ll have no doubt seen our public campaigns for Veganuary, you may even have tried it yourself. We’re incredibly proud of the global movement we’ve built, and it continues to grow year-on-year.

The part of work you might be a little less familiar with is our work in influencing businesses. The more businesses speak positively about veganism and launch new vegan products, the better the availability, visibility and quality of vegan products becomes, making it easier and tastier to try vegan. This is inspiring more people to choose plant-based options and stick with it long term.

Amongst many others, we are incredibly proud to have worked with the following companies to increase their vegan offering:

• Deliveroo
• Cadbury
• McDonalds
• Starbucks

What we’re looking for

As we head into the next phase of our strategy, we are looking for a talented Head of Operations and Finance who can help us build a robust, sustainable organisation. You will help us to shore up our gains to date and capitalise on the increasing number of growth opportunities coming our way.

This is a reimagining of an existing role and represents an investment in the charity’s future. We are looking for someone who can work closely with the board and executive to devise and implement business plans that are robust enough to accommodate our rapid growth and flexible enough to take advantage of new opportunities.

You will lead on financial management, supervise and optimise the organisation’s operations in the UK, and support our growing international team in operational matters.

Playing a pivotal part in the Senior Management Team, you will be responsible for ensuring that Veganuary’s day-to-day operations - including governance, administration, HR, finance, legal and IT remain compliant, responsive and efficient.

We don’t believe in prescriptive person specifications, as they limit the diversity of experience on our teams. We have just three questions of you, before you apply:

• Are you a qualified finance professional with significant experience of overseeing finance functions in UK charities?
   
• Are you a skilled strategic thinker with a proactive approach to solving problems?
   
• Do you enjoy building efficient structures and processes that limit bureaucracy and drive growth?

If you like what you’ve read, and your answer to all three questions above is “yes”, I recommend that you read the application pack by following the link below and consider getting in touch to discuss the role in more detail.

We are seeking an experienced finance professional who can help our organsation to reach new heights through strong financial planning, communication, leadership, and ambition. We are part-way through our first year of our 2021-24 strategic plan which aims to transform the organisation into a central part of student life at the University of Northampton. As an organisation which is proud of its diverse membership, we would also like to encourage applications from people of colour and people with disabilitiesto help senior leadership team better reflect our membership.

The duties of the post holder are:

LEADERSHIP AND MANAGEMENT

1. Lead the development, management and delivery of NSU’s finance, commercial, and insights activity.
2. Responsible for driving income generation across the Union, including but not limited to; partnerships, services, sponsorship, and fundraising.
3. As part of the Senior Leadership Team, lead UNSU strategic and operational planning; enabling the delivery of NSU’s priorities and projects.
4. Oversee, via delegated budget holders, budgets for the Membership Services and other NSU functions, including production of annual budgets and reporting on cashflow, and I&E variances monthly as required.
5. Manage the relationship between NSU and the University’s Director of Finance, ensuring there is open, transparent, and regular dialogue between the two organisations, and that there is confidence and assurance in NSU’s activity.
6. Deputise for the Chief Executive Officer by representing them and NSU at NSU, University or External meetings, events and other engagements.
7. As the senior manager responsible for the finance, commercial, and insights functions, oversee recruitment, selection, induction and ongoing leadership of relevant staff.

COMPLIANCE

1. Support the Trustee’s Finance and Risk Committee and Chief Executive Officer by taking operational responsibility for managing the financial sustainability and statutory compliance of the Students’ Union.
2. Accountable for the maintenance of financial, legal and risk controls across all services including compliance with all financial processes and procedures including ensuring submission of relevant information requested in a timely fashion.
3. Oversee the year end statutory accounts preparation and audit, ensuring clear and timely communication of outcomes with relevant stakeholders
4. Lead on the annual internal audit process, ensuring that actions are followed up and reported to the University’s audit committee.
5. Lead on the development and maintenance of NSU’s Risk Register, working with the board and NSU staff to ensure progress against agreed actions and the identification of new risks.
6. Ensure the department’s operations are compliant with national and local legal requirements including Health & Safety and NSU’s internal policy and procedures.
7. Take overall responsibility for all health and safety matters within the organisation by chairing the internal Health, Safety and Risk Committee.

FINANCE

1. Lead the finance team to ensure the accurate and timely production of monthly management accounts.
2. Ensure a strong internal control framework and effective financial policies and procedures are in place and actioned.
3. Be responsible for the SU’s payroll system and ensuring that PAYE regulations are adhered to at all times.
4. Ensure that insurance cover is adequate for all areas of the SU, whilst maintaining value for money.
5. Manage relationships with University finance staff, NSU auditors, tax advisors, insurance providers and banks.

The purpose of your role

We are seeking a talented Head of People; an experienced, qualified HR professional with core HR and operational capabilities to lead our People function. This role will operate as part of our Senior Leadership Team and will bring a workforce-focused and commercial mindset to support organisational, strategic and local decision making.

The role oversees Police Now’s People Strategy, covering HR activity, strategic workforce planning, recruitment, resourcing and absence management, reward and recognition, performance, and staff learning and development. The Head of People also oversees legal reviews and guidance (with support from our external legal partner) and office management. We require someone with strong leadership, management and communication skills to continue delivering a professional and high quality People function. The role will be supported by an HR Assistant Manager, HR Officer and a Recruitment Officer. The right candidate will bring experience as a Senior HR/People Leader, who can share their knowledge, experience and expertise with staff at all levels to support informed and smart decision making, and ultimately drive a high performing, inclusive and development focused culture.

What you’ll do

• Strategic HR: Maintain our high-performing People function, producing tailored data-driven insights into Police Now’s workforce and operational needs to meet Board and Senior Leadership Team requirements and help to drive strategic decision-making and risk management. Provide strategic advice and contribute to the development of Police Now’s strategy.
• People strategy: Lead the delivery, measurement and development of the Police Now People Strategy, a key strategic document and implementation plan, working closely with the COO to ensure this supports our overall strategy and delivery of key performance indicators on a regular basis.
• Workforce planning: Develop an iterative workforce plan for Police Now, which anticipates our future resourcing needs and supports the Senior Leadership Team in deploying staff as effectively as possible. This includes identifying future talent needs, forecasting and mitigating challenges of knowledge loss as staff leave.
• HR advisory: Provide leadership, advice and where appropriate robust challenge on people matters including performance, absence, employee relations and staff engagement.
• Learning and development: Deliver, measure and develop a fit for purpose L&D plan, seeking opportunities to truly drive a high performance and development focused culture. This includes identifying regular and one-off opportunities for external and internal training that represent value for money.
• End-to-end recruitment lifecycle: Oversee the attraction, onboarding and retention of staff, guiding the
  HR team to recruit mission aligned people and develop excellent talent in pursuit of our mission.
• Benefits, remuneration and wellbeing: Work closely with the Executive Team to determine appropriate pay, benefits and wellbeing support for staff, reviewing this in line with trends.
• Equality, Diversity and Inclusion: Play a lead role in inclusion and diversity, supporting the Senior Leadership Team to consider EDI in decision making, and ensure that staff feel valued, respected and able to contribute their best. Practically this includes completing gender and ethnicity pay gap reporting, applying positive action, and sourcing training.
• Driving high performance: Working collaboratively with SLT and Managers to effectively manage staff performance covering formal performance/appraisal processes and identifying and addressing both exceptional and concerning performance. Providing support, guidance and training where required to aid people managers in driving high performance in their teams.
• Disciplinaries and termination: Support managers where required to implement and manage disciplinary action, including warnings, mediations, decision panels, and terminations, whilst maintaining appropriate records for audit trails.
• Budget management: Approve and effectively utilise spending across the HR, Legal and Office management budget lines to ensure value for money in our spending.
• Leadership and management: Lead, motivate and continue to develop the high-performing People team, including oversight of day-to-day activities, direct line management, providing robust feedback, coaching and development opportunities.
• HR data and policies: To ensure staff data is updated and accurate, so it can be used to share insights into organisational performance to aid decision-making. Lead the development of HR policies and procedures, ensuring they
  are implemented consistently and kept up to date with relevant employment law changes.
• Office Management: Oversee the management of the office, including supporting the organisation in
  effectively operating in a hybrid world, working closely with IT and Finance.

What you’ll need

• 2+ years operating in a senior HR/People position, either as a Head of HR or Senior HR Manager in a larger organisation; experience managing teams of 2 or more within an HR setting is essential.
• Demonstrable leadership experience working with senior stakeholders including Boards, influencing senior management, and building strong relationships internally and externally at a senior level.
• In-depth knowledge of all core HR processes and up to date knowledge of HR best practice, employment law / HR legislation. Experience working with external legal teams a plus.
• Experience of developing and implementing a wide range of projects and activities in all areas of HR including, including: organisational culture and design, recruitment and talent planning, learning and development, performance management, compensation and reward, employee engagement, and employee relations.
• Proven track record of delivering against operational and strategic HR requirements in support of organisational strategy, and the ability to react responsively to a wide breadth of issues and opportunities.
• Demonstrated ability to operate at the highest levels of confidentiality regarding sensitive staff and organisational information, and to act with integrity and professionalism. Please note, basic vetting may be required due to the nature of our work.
• Excellent verbal and written communication skills, and strong emotional intelligence and interpersonal skills.
• Strong proficiency in using Microsoft Office, and the ability to analyse and present data effectively.
• CIPD qualification (level 5 or above is advantageous but not essential) ​​​​​​​

What you’ll get from us

• A bright, airy, modern and buzzing office near Zone 1.Please note that during the Covid-19 pandemic, online/remote working and inductions will occur.
• A supported working from home set-up with the technology and certain equipment required.
• Competitive salary of £60,000 - £70,000 per annum dependent on experience and location
• Flexible working
• 27 days holiday each year plus bank holidays (pro-rata)
• Salary sacrifice schemes including cycle to work and smart tech
• Access to over 750 retailers and discounts 
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development 
• Participation in a pension scheme (with 6% employer contributions and 3% employee contributions)

Please note

This role is a maternity cover role and we are looking for someone to cover this position until 31/10/2023

Applications will be screened as they are received and invited to interview accordingly.  Police Now reserves the right to close the advert prior to the advertised date, should a suitable applicant be appointed.  Early applications are therefore encouraged.