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About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance.
About the Role/Role and Responsibilities
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally.
About you
You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose.
Key Activity Areas
Financial Management and Reporting
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Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.
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Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.
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Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements.
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Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.
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Lead the production of statutory accounts and manage the annual external audit process.
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Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns.
Human Resource Management
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Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.
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Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits.
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Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.
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Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies.
Leadership, Governance and Organisational Development
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Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives.
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Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements.
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Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
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Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies.
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Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development.
IT & Office Management
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Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate.
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Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSO
Switzerlandas appropriate.
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Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable.
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Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data.
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Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption.
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Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner.
Tasks common to all staff
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Act as an ambassador for Medair UK at all times when liaising externally and internally
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Ensure consistent implementation of the Medair brand across all relevant activities
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Record information as necessary and comply at all times with requirements for handling personal / sensitive data
Qualifications - DESIRABLE
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Vocational qualification in business or financial management / administration desirable
Languages
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Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
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Significant experience in financial and office administration
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Understanding of UK finance and governance and employment law
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Proficient in finance packages, ideally Quickbooks
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Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor
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Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use.
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Effective people manager and strong leadership skills
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Ability to handle a wide and varied workload, with tight deadlines and competing priorities.
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Capable planner, problem-solver and clear communicator.
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Inspired by and in full agreement with Medair’s Christian values and ethos
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Willing to contribute to the spiritual life of the team including prayer meetings
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Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
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Experience of charity leadership and governance
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Experience in relief / development work
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Understanding of Humanitarian Issues
Salary: £47,000 - £52,000
Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September.
Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office.
Contract Details: Part-Time (3 days 0.6 FTE), permanent
Direct Reports: Operations Support Officer
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian.
Using Anonymous Recruitment
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About the Role
Reporting to the Head of Operations, you will be responsible for the day-to-day financial administration of the Trust, ensuring accurate financial records, timely processing of income and expenditure, budget planning and development, monitoring, and compliance with charity accounting requirements.
You will work closely with the Head of Operations, Trustees and external advisers, supporting financial planning, audit requirements, and governance. The role also includes providing Clerk support to the Board of Trustees, including attending up to four evening meetings each year.
This is an ideal opportunity for someone who enjoys working in a varied finance role within a small organisation where they can make a genuine contribution and see the impact of their work.
Why Join Us?
At The Frank Parkinson Yorkshire Trust, you’ll be part of a small organisation where your contribution is visible, valued and genuinely makes a difference. You’ll have the opportunity to influence how our finance function develops while supporting a charity that has served older people in Guiseley for generations.
What We Offer
· 25 days annual leave, increasing to 30 days with service (pro rata)
· Additional day off on your birthday
· Healthcare benefits
· Pension scheme
· Enhanced occupational sick pay.
· Free on-site parking
· Flexible working arrangements
· Training, professional development and support towards relevant qualifications considered.
· Opportunity to work in a friendly, supportive team with real autonomy.
Most importantly, you’ll have the opportunity to play a key role in ensuring the long-term financial sustainability of the Trust, helping us continue to provide safe, high-quality homes and services for older people within our community.
CV and Covering letter or supporting Statement no more than 2 sides of A4
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: Remote with regular travel to multiple locations (including Head Office in London)
Contract Type: Full-Time, Standard Contract
Reports to: Executive Headteacher
Responsible for: Curriculum Leads and Teaching Staff
Start Date: 4th January 2027
Please note: Applicants who successfully pass the initial CV screening will be required to submit a full Equal Education Academy application form in line with KCSIE statutory guidance prior to formal shortlisting and interview.
Interview schedule:
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Online interview (45mins) - Friday 28th August 2026.
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In-Person Assessment Day (London) - Friday 11th September 2026.
About Equal Education Academy (EEA)
Equal Education is excited to launch a new online academy for Key Stage 4 students, accredited under the DfE’s Online Education Accreditation Scheme (OEAS). We deliver high-quality alternative education tailored for learners facing barriers to education or with complex needs. This includes young people with SEND, SEMH needs, interrupted schooling, Children Looked After, and those requiring specialist or alternative provision.
Guided by our values of Belong, Empower and Aspire, we provide a safe, inclusive, and aspirational environment. We align with DfE guidance and aim to meet OEAS standards, ensuring that safeguarding, particularly online, is the foundation of our culture.
Purpose of the Role
The Head of Centre will provide strategic and operational leadership for Equal Education Academy, ensuring the delivery of high-quality, inclusive, and trauma-informed online provision. Serving as the Academy’s Special Educational Needs Coordinator (SENCO) and Designated Safeguarding Lead (DSL), the postholder will embed safeguarding, inclusion, and wellbeing into all organisational decision-making.
Key responsibilities include leading SEND and safeguarding strategy (including overseeing the Single Central Record) delivering high-impact staff training, and driving rigorous quality assurance by monitoring and reviewing teaching and learning practices.
Working collaboratively across the Academy and the wider Equal Education Limited group, the Head of Centre will serve as a vital operational bridge, facilitating seamless collaboration and synergy between Equal Education Academy and Equal Education Limited. Operating at the intersection of both entities, the post-holder is uniquely positioned to identify and leverage cross-group resources, optimising them to drive the growth and development of the Academy. By championing alignment across the ecosystem, this pivotal role ensures that the Academy’s functions, team, and strategic objectives are seamlessly integrated within the wider organisation.
Key Responsibilities
1. Strategic Leadership & Quality of Education
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Support the Executive Headteacher in setting the Academy’s strategic direction and ensuring compliance with OEAS/DfE standards.
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Monitor and review teaching and learning across the Academy, using lesson observations, work scrutiny, and data analysis to drive pedagogical improvement.
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Contribute to the Academy Improvement Plan and lead on inspection readiness and quality assurance activities.
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Lead on developing and implementing a program of CPD and training for new staff. Ensuring the team is aligned under the vision and values of the EE Academy.
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Facilitate operational synergy between Equal Education Academy and Equal Education Limited, leveraging group resources to optimise performance.
2. SEND Leadership (SENCO)
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Coordinate all SEND provision, ensuring the identification, assessment, and effective support of learners with complex needs.
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Oversee EHCP management, annual reviews, and the development of targeted Individual Learning Plans (ILPs).
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Oversee PEP management for Looked After Children
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Champion inclusive pedagogy, ensuring all staff adopt trauma-informed and adaptive teaching strategies.
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Manage multi-agency collaboration with families, local authorities, and external professionals to secure positive learner outcomes.
3. Safeguarding and Wellbeing (DSL)
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Serve as the Designated Safeguarding Lead (DSL), maintaining oversight of all safeguarding systems, referrals, and online safety protocols.
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Ensure policies remain compliant with Keeping Children Safe in Education (KCSIE) and best practice.
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Promote a culture of vigilance, ensuring learner wellbeing, attendance, and emotional safety are central to all Academy functions.
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Lead on multi-agency safeguarding processes and provide expert advice to the leadership team.
4. Leadership & Staff Development
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Design and deliver high-impact staff training programs, specifically focusing on safeguarding, online pedagogy, SEND frameworks, and inclusive, trauma-informed practice.
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Lead staff appraisal, coaching, and professional development to ensure high standards of accountability and growth.
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Foster a collaborative, reflective culture, supporting recruitment, induction, and retention.
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Support learner engagement, attendance and successful transition pathways
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Contribute to self-evaluation and school improvement activities
5. Partnership Working, Influence and Professional Representation
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Build and maintain effective relationships with internal stakeholders to drive seamless integration between Equal Education Academy and the wider Equal Education Limited group.Work closely with the Executive Headteacher, Group CEO and relevant members of operational teams to ensure effective collaboration across the group.
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Develop and sustain effective partnerships with families, schools, local authorities, virtual schools, and external agencies.
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Support policy development, implementation, and review.
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Represent Equal Education at professional meetings, conferences, and external forums.
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Undertake any other duties reasonably directed by the Headteacher or Executive Headteacher.
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Contribute to strategic planning and organisational development, effectively pitching ideas and challenging the status quo.
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Ability to constructively and professionally challenge colleagues and stakeholders at all levels, including leadership as necessary, in the interest of managing risk and developing a quality service offering.
Person Specification
Essential Qualifications and Experience
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Qualified Teacher Status (QTS).
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National Award for SEN Coordination (NASENCO).
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Significant (3 years minimum) senior leadership experience in a school, AP, SEND, or online setting within the last year.
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Proven experience in designing and delivering whole-school staff training.
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Extensive (1 year minimum) experience as a DSL (safeguarding) and SENCO (SEND provision).
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Deep understanding of KCSIE, the SEND Code of Practice, and OEAS/DfE requirements.
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Experience in reviewing teaching and learning to drive quality improvement.
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Significant experience supporting children and young people with barriers to learning and/or emerging or complex needs, including those with SEND, SEMH needs, interrupted education, Children Looked After, and learners requiring specialist or alternative provision.
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Significant experience supporting learners with EHCPs and complex needs, while coordinating multi-agency support and collaborating effectively with local authorities, schools, and external agencies.
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Experience contributing to quality assurance, school improvement or inspection readiness activities.
Skills and Attributes
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Strong strategic, operational and project management skills
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Ability to manage complex projects in an organised manner, develop project plans with effective tracking (e.g. Project Initiation documents, gantt charts, reporting on key metrics, meeting key milestones and working to budgets).
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Ability to lead projects and processes in a collaborative way, identifying and engaging key stakeholders to ensure efficiency and avoid duplication of work across a group business structure.
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Demonstrates a commercial mindset, with the ability to articulate business cases, work effectively with budgets and interpret information effectively.
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Excellent communication: capable of building high-trust relationships with staff, families, and local authorities.
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Resilient, reflective and adaptable. A champion of inclusion: deep commitment to supporting vulnerable learners and EEA’s values.
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Strong organisational skills, data-literate and improvement-focused with the abilities to support and develop colleagues.
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Analytical mindset, able to challenge own assumptions and adapt based on learnings.
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Up to date educational landscape knowledge and a desire to remain informed of sector shifts and updates.
General
The post-holder will be provided with the technology required to complete their role. Equal Education works exclusively on Apple devices using Google software.
Equal Education is committed to safeguarding and promoting the welfare of children and young people. All colleagues are expected to share this commitment. The post is subject to Enhanced DBS clearance, right to work in the UK, and two satisfactory professional references (one from the last employer).
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
The client requests no contact from agencies or media sales.
About Saferworld
Saferworld is an independent international organisation working in partnership with civil society to prevent violent conflict and build safer lives. We work in solidarity with people affected by conflict to improve their safety and sense of security, and we build conditions for peace and justice. We also support analysis and learning to influence local, national and international policies and practices that help foster lasting peace and justice. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives free from fear and insecurity. We operate on a not-for-profit basis with partners in Africa, Asia and the Middle East, with nine offices across those regions and offices in the UK, USA and Belgium.
Saferworld is committed to providing a safe, trusted environment that safeguards our staff, partners and communities. Our organisational integrity is derived from the values and principles that underpin and guide our work.
We are seeking a strategic and inspiring Head of Funding and Programme Development with a proven ability to lead, motivate, and mobilise resources in a values-driven environment. This role calls for a leader who is deeply committed to equitable partnerships with communities and organisations in conflict-affected settings, guiding teams to raise resources effectively while advancing peace and justice outcomes. Grounded in a people-centred vision of change, you will foster collaboration, champion locally-led approaches, and steer efforts toward resourcing sustainable, community-driven, and collective visions of peace.
About the role
- The Head of Funding and Programme Development will shape Saferworld’s income profile in alignment with our organisational strategy and change process. The post-holder will lead the development and implementation of Saferworld’s funding strategy, ensuring it supports our strategic, programmatic and operational priorities.
- The role will focus on strengthening the quality, flexibility and diversity of Saferworld’s funding base, nurturing relationships with strategic institutional donors, growing philanthropic funding, and identifying new income opportunities.
- This is an exciting opportunity to influence Saferworld’s fundraising and programme development approach during a pivotal period for the organisation. The role will line-manage a small team across programme development, philanthropy and funding.
Key responsibilities
- As part of Saferworld’s senior leadership, you will support organisation-wide initiatives and contribute to strategic decision-making. You will monitor funding trends, identify emerging issues relevant to Saferworld’s work and partnership approaches, and develop appropriate strategies to respond.
- Working closely with the Senior Operations Team, you will ensure funding plans are developed across business units and thematic/regional areas, and that income pipelines are maintained while quality assurance and active cost recovery are proactively pursued. You will oversee the funding and prospects pipeline, produce data and analysis to support decision-making, and provide regular reporting to senior leaders and the Board.
- Externally, you will represent Saferworld with key donors, partners and networks, building strategic relationships and identifying funding opportunities.
- You will lead the development, implementation and monitoring of Saferworld’s funding strategy, ensuring a balanced, ethical and diverse portfolio of restricted and unrestricted income streams. This will include securing quality funding against agreed targets and supporting income diversification through trusts and foundations, commercial funding, and other sources.
- You will work closely with Saferworld’s Grant Management Team to ensure a coordinated and strategic approach to donor relationship management and cultivation. You will also lead the design of multi-country and thematic proposals, as well as consortia bid development, to strengthen partnerships and support new ways of resourcing Saferworld’s strategy.
- The post-holder will set standards for collaborative and participatory programme design, manage proposal development processes from opportunity notice to contract signing, and ensure learning from donor feedback is used to strengthen our fundraising approach.
- You will lead the Funding Leadership Team to ensure cross-organisational ownership of fundraising efforts, and work closely with regional, thematic, policy and grant management colleagues throughout the funding cycle.
People and leadership
- You will line-manage the Funding and Programme Development Team and foster an environment where staff feel empowered, take responsibility and are accountable for achieving organisational objectives.
- You will ensure the team facilitates strong participatory programme design and proposal development with partners and staff, embedding Saferworld’s organisational values and principles. You will also support the team to work closely with colleagues across the organisation, grounding proposals in learning, evidence and evaluation findings.
About you
- You will bring proven senior leadership experience in funding, with a track record of developing and implementing funding strategies and raising income through a range of donors, including individuals, institutions, trusts and foundations. You will also have experience securing high-value contracts and grants of seven figures.
- You will have strong experience of leading complex participatory programme design, including developing budgets, monitoring frameworks and proposals. You will be confident coordinating programme development processes with multiple teams and partners to ensure a collaborative and inclusive approach.
- You will have a proven track record of motivating, mentoring and managing a team, and supporting that team to think creatively about fundraising. You will also be confident developing networks, building alliances, and nurturing relationships with individuals, collaborators and funders.
- You will bring a strong understanding of key political, development and humanitarian trends and debates, particularly linked to peacebuilding, development, human rights, governance, and security and justice. You will also have sound knowledge of UK civil society and charity regulatory requirements, and an understanding of the current international aid, peacebuilding and human rights funding environment.
- Experience of working and/or living in conflict-affected contexts, and understanding of peacebuilding and conflict prevention, are desirable.
Skills and qualities
- You will have excellent leadership and management skills, including strategic planning and business development. You will be able to provide sound financial and compliance advice, demonstrate good financial stewardship, and bring a creative, proactive approach to your work.
- You will be able to set priorities while working under pressure, adjust to multiple demands and shifting priorities, and move between hands-on involvement in proposal writing and strategic oversight.
- You will bring strong communication skills, including experience of communicating across cultures and with diverse audiences. You will understand the power imbalances that may be reflected in programme design and budgeting, and bring a strong commitment to inclusive processes and to shifting power and resources to partners.
- You will be committed to Saferworld’s vision, mission and values, including equality, diversity and safeguarding. You will be able to lead by example and create a safe and respectful environment for all staff.
Application process
- Please apply through our vacancy portal on the Saferworld Jobs website.
- Upload your CV and a covering letter addressing the person specification and explaining why your experience matches the requirements of the role.
Deadline for applications: 3 August 2026
Interviews planned: Week commencing 10 August 2026
The client requests no contact from agencies or media sales.
Head of Operations
Location: Hybrid - Birmingham (expected to be in the office 2+ days per week)
Hours: Full Time, Monday to Friday, 36 Hours per week
Salary: £55,082 per annum
About the BDA
The British Dietetic Association (BDA) is the professional body and trade union for dietitians in the UK, representing more than 12,500 members and supporting the profession to improve the nation's health through food and nutrition.
We're an ambitious and growing organisation, delivering a new strategic plan focused on growing our membership community, strengthening our voice and influence, investing in digital transformation and delivering excellence behind the scenes. As we continue to evolve, we're looking for an exceptional operational leader to help us turn our ambitions into reality.
About the role
This is a newly created and high-profile leadership role, reporting to the Chief Operating Officer.
As Head of Operations, you will play a central role in helping the BDA deliver its strategic priorities by improving organisational performance, embedding continuous improvement and ensuring we have the systems, processes and insights needed to succeed.
You will lead organisation-wide initiatives, support strategic planning and performance reporting, drive digital and AI adoption, and work collaboratively across teams to improve how we operate and deliver for our members.
This role offers a genuine opportunity to shape the future of the organisation and make a lasting impact within a respected professional body and trade union.
We're looking for someone who:
· Has significant operational leadership experience within a complex organisation.
· Is passionate about organisational improvement and delivering change.
· Can combine strategic thinking with hands-on delivery.
· Has experience of performance management, governance and business planning.
· Understands how digital, data and AI can improve organisational effectiveness.
· Is an excellent communicator who can build relationships and influence at all levels.
Why join us?
- The opportunity to shape and influence a growing and ambitious organisation.
- A varied and rewarding leadership role with real scope to make a difference.
- A flexible, supportive and values-led culture.
- Generous annual leave and pension arrangements.
- Commitment to learning, development and wellbeing.
For further information about the role please visit BDA's website.
About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
This is an exciting opportunity to join ATLEU, a leading legal, anti-trafficking and human rights charity, in a vital operational leadership role.
This is a role for someone bringing significant operational management experience, ideally within the charity/NGO and human rights sector. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change.
The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.
This role is managed by, and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator, the Project Manager and Philanthropy Manager. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.
We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. You will be comfortable learning and acting upon complex and technical information. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role which is fast-paced and where no two days are the same. The successful candidate will enjoy working in the office and being available to support colleagues.
The deadline for applications is at 10:00am on Wednesday 19 August 2026. Applications received after this time will not be considered.
Candidates shortlisted for interview will be advised by close of business on Tuesday 1 September 2026. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview.
Interviews will be held on Tuesday 8 and Wednesday 9 September 2026.
Candidates may be asked back for a second-round interview.
The client requests no contact from agencies or media sales.
We're looking for someone who can turn plans into reality; mobilising new services, embedding change, improving performance and helping operational teams overcome barriers to delivery.
Working across a diverse portfolio of clinical and non-clinical services, you'll play a pivotal role in ensuring new and existing services operate effectively, achieve their objectives and continue to grow. You'll work closely with operational, clinical and senior stakeholders to implement change, drive service improvement and support the successful delivery of care for patients and families across the South-West.
If you're someone who enjoys solving complex problems, improving services and seeing projects through from idea to implementation, we'd love to hear from you.
Hours: 37.5 hours per week
Contract: Full-time Permanent
Salary: £49,382 - £56,515 per annum (pro rata), plus a full range of Marie Curie benefits.
Location: Home-based, with regular travel to Tiverton and services across the South-West.
As Deputy Head of Operations, you will help turn agreed priorities into delivered work.
The work is not finished when a service launches. It is finished when the service is working, stable, understood and delivering what it was set up to deliver. You will help turn agreed priorities into delivered work.
That means building clear plans, keeping actions moving, resolving practical barriers, coordinating across teams, using data well, and staying with implementation after go-live.
This role does not carry a large line management portfolio. That is deliberate. Its value is in delivery, follow-through and operational grip. You'll work across multiple services and stakeholders to identify challenges, implement solutions and ensure services are delivering high-quality outcomes for patients and families.
You'll be someone who:
- Takes ownership and follows through on commitments.
- Enjoys solving problems and removing barriers to progress.
- Can balance multiple priorities and remain focused on delivery.
- Uses data and insight to drive decision-making.
- Builds strong relationships with a wide range of stakeholders.
- Thrives in environments where priorities evolve and change.
What success looks like:
In this role, success will mean that work moves more clearly and more quickly. New services are mobilised with better grip. Existing services have stronger follow-through on performance and improvement. Operational problems are identified earlier and resolved more practically. Senior leaders have better visibility without needing to chase every detail. Teams experience the role as helpful because barriers are removed, decisions are followed through, and work does not keep returning to the same conversations.
Key responsibilities include:
- Supporting the mobilisation and implementation of new services and service developments.
- Driving operational improvement and service redesign initiatives.
- Monitoring performance data and identifying opportunities for improvement.
- Working with operational and clinical colleagues to resolve complex challenges.
- Developing effective processes, systems and ways of working that support sustainable service delivery.
- Supporting services to achieve quality, operational and performance objectives.
- Building strong relationships with internal and external stakeholders to ensure successful delivery of operational priorities.
- Using insight and data to support decision-making and service planning.
Marie Curie provides a better end of life for more people, whatever the illness.

The client requests no contact from agencies or media sales.
This is an opportunity for a senior role within the Finance Department of the Diocese of Southwark.The role involves the statutory and management accounting of a large Diocese, with around 300 parishes and clergy, £30m turnover and £300m balance sheet.You will work closely with the Director of Finance accounting for a major charity and supporting a wide range of parishes.
The job is wide ranging, and you will be given a high degree of latitude and responsibility in a collaborative relationship with the Director of Finance.
Post Introduction
In conjunction with the Director of Finance you will manage the efficient operation of the finance function though management and statutory accounting, internal control and cash management.
You will manage the accounting system covering processes for nominal ledger, purchase and sales ledger, stipends and payroll.
Through the work of the department you will contribute to the effective stewardship of resources and the transparent accountability that is the hallmark of the Diocese of Southwark.
Main Responsibilities
Working alongside the Director of Finance you will produce the annual financial statements and work with him on managing the annual audit process.
You will produce monthly management accounts on a timely basis as key financial information for the efficient management of the Diocese and for the information of Trustees. The Diocese uses XLedger and you will become the primary contact and knowledge base for the system, developing its reporting and functionality.
You will be responsible for the financial systems and processes of the finance department, and manage part of the finance team. You will oversee the team members responsible for payroll, stipends, purchase ledger and banking.
You will work with a wide range of people throughout the organisation, and have key relationships with those working on generous giving and vocations.
The Ideal Candidate
You must be a qualified accountant.
We are looking for someone is a qualified accountant, with charity accounting experience, and:
- a high degree of ability with accounting software packages, managing data flows into and out of such systems.
- experience of staff management and supervision, and who also enjoys building relationships outside the finance team.
You will be someone who:
- is most comfortable and productive working as part of an open and collaborative team.
- responds quickly to changing priorities, and can manage these while maintaining adherence to the deadlines that financial reporting cycles demand.
- has an affinity with the aims and values of the Church of England.
About Us:
Southwark is a diverse and vibrant Diocese in so many ways, from the energy of the inner city to the beauty of the Surrey Hills. We are one of the largest Dioceses in the Church of England, serving the people of South London and East Surrey. We take joy in the distinctiveness and variety of God’s gifts and people. You will find churches that offer welcome, care and dignity in Christ’s name to their parishes; chaplains walking along side those in education, hospitals, and prison; and pioneering communities seeking to reach out and serve in new ways.
We seek to be Christ-centred and outward-focused in all we do.
Applications will close on Friday 7th August 2026. Interviews will be held in the week commencing 17th August 2026.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.


About Multibank Scotland
Multibank Scotland tackles poverty and waste by redistributing essential goods to people who need them. We work through a network of charities, community organisations and frontline services to provide families and individuals with items such as clothing, toiletries, bedding, baby products, household goods and other essentials.
We currently operate across Fife, Dundee, Perth and Edinburgh, and are expanding into Glasgow. This is an important period of growth for the organisation, and we are looking for an entrepreneurial, practical and relationship-focused person to help us build lasting partnerships and identify new opportunities for impact.
Role Overview
The Head of Partnerships and Development will lead Multibank Scotland’s partnership and development activity.
This is a senior, outward-facing role for someone who can identify opportunities, make clear and compelling asks, build trust quickly and turn ideas into practical partnerships. We are looking for someone who creates momentum and follows opportunities through, rather than someone focused solely on networking or stakeholder management.
The role will lead the day-to-day development pipeline across corporate partnerships, product supply, strategic relationships, expansion opportunities, funding proposals and supporter stewardship.
A central part of the role will be developing partnerships that increase the volume, quality and range of goods available for redistribution. This will include working with businesses, manufacturers, retailers, logistics providers and other organisations to secure donated goods, services, expertise and in-kind support.
The postholder will also help expand Multibank Scotland’s reach. Working closely with the Chief Executive and the Scotland-wide Operations Manager, they will support the development of new partnerships, satellite sites and delivery models across Scotland.
Fundraising will form part of the role, but it is not primarily a traditional fundraising post. The emphasis is on building strategic partnerships that create long-term value, whether through goods, funding, services, expertise, infrastructure or collaboration.
The Chief Executive will continue to lead on overall strategy, major funder relationships, Board reporting, governance, finance and key organisational decisions. The successful candidate will add senior capacity at an important stage of growth, helping to turn external interest and opportunity into delivery and lasting impact.
How to Apply
To apply for the Partnerships & Fundraising Manager role, please submit:
- A current CV, outlining your relevant experience and career history
- A cover letter (maximum two pages), clearly demonstrating how you meet the essential criteria outlined in the person specification and why you are interested in the role Applications close: Sunday 16th August 2026 at 5:00pm
Please download the job description for full details.
The Big House Multibank reduces waste and supports families in Scotland by redistributing surplus goods to families across the country.

The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Director of Operations & Organisational Effectiveness is responsible for leadingUbele's operational infrastructure and ensuring the organisation has the systems,processes, people, governance and resources required to operate effectively andsustainably.
As a member of the management board, the postholder will work closely with thecurrent CEO and colleagues across the organisation to strengthen organisationaleffectiveness, improve operational performance and create the conditions forsuccessful programme delivery and long-term organisational resilience.
The role will provide leadership across operations, governance, finance oversight,people management, compliance, organisational planning and businessimprovement, ensuring that Ubele's operational foundations support its mission,values and ambitions.
KEY RESPONSIBILITIES
Operational leadership and organisational effectiveness
Lead the development and continuous improvement of organisational systems,processes and operational practices.
Drive organisational effectiveness through improved planning, coordination,accountability and performance management.
Ensure effective operational planning and resource allocation across theorganisation.
Establish and embed clear operational frameworks, policies and procedures
Identify opportunities to improve efficiency, strengthen delivery and enhanceorganisational performance.
Lead organisational improvement initiatives and support the implementation ofchange programmes where required.
Promote a culture of continuous improvement, collaboration and accountability.
People, culture and performance
Provide leadership for organisational people practices, ensuring effectiveworkforce planning, employee engagement and performance management.
Support managers to develop high-performing and inclusive teams.
Ensure HR policies, procedures and employment practices are effectivelyimplemented.
Lead organisational approaches to performance management, learning andprofessional development.
Contribute to the development of a positive organisational culture that reflectsUbele's values and commitment to equity and inclusion.
Support organisational wellbeing and employee engagement initiatives.
Finance, risk and governance
Work closely with the Finance Lead and CEO to ensure robust financialmanagement, planning and reporting arrangements are in place.
Support the development and monitoring of organisational budgets and financialcontrols.
Ensure effective governance processes are maintained and support high-qualityreporting to the Board.
Lead the development and maintenance of organisational risk managementframeworks.
Oversee organisational compliance with legal, regulatory and statutoryrequirements.
Ensure organisational policies are regularly reviewed, updated and implemented.
Coordinate internal and external audits and compliance reviews.
Programme operations and organisational delivery
Support effective organisational planning and delivery across programmes,projects and services.
Develop systems and processes that enable effective programme management,monitoring and reporting.
Ensure organisational resources are aligned to operational priorities and deliveryrequirements.
Oversee organisational performance reporting and management informationsystems.
Support cross-organisational collaboration and effective communication betweenteams.
Ensure grant, contract and reporting obligations are effectively monitored andfulfilled.
Assets, infrastructure and compliance
Provide operational oversight of Ubele's facilities, assets and organisationalinfrastructure, including supporting Wolves Lane leadership and other operationalresources.
Ensure effective management of suppliers, contractors and operational serviceproviders.
Oversee health and safety, safeguarding, data protection and organisationalcompliance arrangements.
Ensure business continuity and organisational resilience plans are maintained andregularly reviewed.
Maintain appropriate systems and controls to support safe, compliant andeffective operations.
External relationships and organisational representation
Develop effective relationships with operational partners, suppliers, funders andstakeholders as required.
Contribute operational insight and expertise to partnership discussions andorganisational initiatives.
Represent Ubele on operational, governance and organisational matters whereappropriate.
Support the CEO and management board through the provision of high-qualityoperational information, analysis and recommendations.
Person Specification
Skills
Operational leadership skills, with the ability to drive organisational effectivenessand continuous improvement.
Planning, prioritisation and organisational skills.
People management and leadership skills, including the ability to develop andsupport teams.
Ability to analyse information and use data to support decision-making andperformance improvement.
Financial and commercial awareness.
Communication, influencing and relationship management skills.
Ability to build productive working relationships with colleagues, Board members,partners, funders and external stakeholders.
Problem-solving skills and the ability to identify practical solutions toorganisational challenges.
Ability to manage multiple priorities and work within a dynamic and evolvingenvironment.
Report writing, presentation and analytical skills.
Experience
Experience in a senior operational leadership role within a charity, socialenterprise, CIC, public sector or similarly complex organisation.
Experience leading organisational operations, systems, processes and businessimprovement initiatives.
Experience managing organisational change and embedding new ways ofworking.
Experience leading and developing multidisciplinary teams.
Experience overseeing organisational budgets, financial controls and resourceplanning.
Experience supporting governance arrangements and working with Boards andSenior Leadership Teams.
Experience developing and implementing organisational policies, procedures andoperational frameworks.
Experience overseeing risk management, compliance and organisationalassurance processes.
Experience managing contracts, suppliers and operational resources.
Experience supporting the delivery of programmes, projects and services within acomplex organisational environment.
Knowledge
Knowledge of governance, compliance and risk management frameworks.
Knowledge of financial management principles, budgeting and performancereporting.
Knowledge of employment legislation and people management practices.
Knowledge of safeguarding, health and safety, data protection and organisationalcompliance requirements.
Knowledge of organisational development and continuous improvementapproaches.
Understanding of the operational challenges and opportunities facing charities,CICs and social enterprises.
Understanding of equity, inclusion and community-centred approaches toorganisational leadership.
Understanding of the social, economic and structural issues affecting AfricanDiaspora communities and community-led organisations.
Knowledge of grant-funded and contract-funded operating environments.
This role involves responsibility for socially impactful and occasionally emotionallydemanding work. A commitment to wellbeing, reflective leadership, and resilience isessential.
A DBS check may be required depending on Ubele’s programmes.
This job description may evolve as Ubele continues its organisational development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Put simply, there is nowhere else quite like it. Seven acres of park, playgrounds and Grade II listed community buildings, tucked into the heart of Bloomsbury, dedicated entirely to children and families and where no adult can enter without a child.
It has been this way since 1936 and our jobs and potentially yours, as our new Head of Estates, is to protect this sanctuary for children and young people for generations to come.
This isn’t your average Head of Estates role – it’s a role for someone that cares deeply about their work and someone who will thrive on the prospect of developing and protecting this iconic space for children and young people. The prospect of being able to see the tangible impact of your work in bringing joy to thousands of children and families across London, will hold huge appeal.
What you’ll be doing:
• Overseeing the day-to-day compliance, management and maintenance of our park, playgrounds, sports facilities, and Grade II listed buildings.
• Leading a small, multi-skilled Grounds and Facilities team — recruiting them, developing them, and building a culture they're proud to be part of.
• Overseeing contractors and capital works, from routine repairs to major building projects.
• Sitting on the Senior Management Team to shape the charity's strategic plans.
• Looking after a grounds and facilities budget of c.£400K.
• Acting as one of four Designated Safeguarding Leads, because looking after this site
means looking after the children in it.
Who we’re looking for:
• An inspiring leader, capable of galvanising and getting the best out of our small but agile team – you’ll thrive on managing people, seeing your team as your greatest asset.
• A systems person, who knows that quality systems and structures are key to consistent, high quality facility management
• Someone who sees the bigger picture but also knows how to balance this with a hands on operational approach when needed.
• Someone with an exceptional attention to detail – you’ll see things that others don’t, set standards at the highest level and help others understand why quality matters.
• An experienced facilities professional, capable of balancing the demands of managing a complex, public space and heritage site.
• A team player – someone with the conviction to own what they do but who also understands
the value of working and learning from those around them.
A safe space for children and young people to learn, grow and have fun since 1936.
Job Title: Head of Finance and Income Operations
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Salary: £45,000 per annum
Location: Home-based in the UK, with occasional travel for team meetings and events
Role profile: A detailed role profile can be found in the 'supporting documents' for this advert
About the Nature Friendly Farming Network (NFFN)
The Nature Friendly Farming Network (NFFN) is a farmer-led organisation helping farmers restore the balance between farming and nature. We support farmers by sharing knowledge, resources and case studies that help boost food production, protect wildlife, and build climate resilience.
We influence policy to secure fair rewards for farmers who care for nature, and we connect like-minded farmers across the UK.
Our network is open to all: farmers, the public and partner organisations.
About the Role
We are looking for a Head of Finance and Income Operations to lead NFFN’s finance function and help strengthen the systems, controls and reporting that will support the organisation’s next stage of growth.
This is a senior leadership role at the heart of a small, ambitious and mission-led organisation. You will oversee day-to-day financial management, budgeting, management accounts, restricted funds, funder reporting and income operations. You will also help improve how finance works across NFFN, giving budget holders clearer information and helping the organisation make confident, well-informed decisions.
The role is about more than keeping the numbers moving. We are looking for someone who can help build a stronger finance function, improve internal systems, support funder confidence, and help NFFN manage a more complex mix of grants, donations, restricted funding and revenue-based delivery work.
Depending on your background, this may suit someone with strong charity finance experience, or someone from a finance, grants, funding operations or mission-led commercial background who wants to use their skills in a values-led organisation.
Key responsibilities include:
-
leading day-to-day financial management, controls and reporting
-
preparing budgets, forecasts, management accounts and financial updates
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supporting budget holders with clear, practical financial information
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improving finance systems, processes, approvals and reporting tools
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overseeing restricted funds, grant conditions, funder reporting and income tracking
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supporting funding applications with budgets, financial information and reporting structures
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helping NFFN manage VAT, full cost recovery and different types of income as the organisation grows
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working with the CEO, CSO, Head of Fundraising, SLT, Board and external advisers
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providing line management to the Head of Fundraising and potential future roles within the finance and income operations function
This role will suit someone who combines financial rigour with practical judgement. You will need to be comfortable working independently in a remote organisation, explaining finance clearly to non-finance colleagues, and improving systems in a way that is proportionate and realistic for a small non profit organisation.
We know this is a broad role, and we are not expecting one person to have done everything before. We are looking for someone with strong financial experience, good judgement, attention to detail, and a genuine interest in helping NFFN build the financial infrastructure it needs for the future.
This is a fully home-based role, with flexibility in how work is managed and occasional travel for team meetings and events. You will be joining a collaborative, values-led team working to support farmers, nature and a more resilient food system.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Volunteer Coordinator (Nag’s Head Farm) will lead the recruitment, administration and support of volunteers for Camp Jojo’s Cumbria camps. As the main point of contact throughout the volunteer journey, they will manage applications, maintain databases, coordinate communications and ensure volunteers are successfully placed at camp.
Working closely with the Operations Manager and supported by the experienced team at Ivy Farm, Essex, the role also includes providing administrative support and attending volunteer-related meetings. This is a varied and rewarding role requiring strong organisational, communication and time-management skills.
Approximately 80% of the role can be carried out remotely; however, the successful candidate will be required to attend each camp at Nag’s Head Farm, Appleby-in-Westmorland, Cumbria. The position is seasonal, with increased hours during spring and summer and attendance required during school holiday camp periods.
While approximately 80% of the role can be carried out remotely, some on-site attendance will be required throughout the year including attendance at each camp over the summer (2026 there are 3 camps taking place).
To support families of children with complex needs and disabilities by enabling them to enjoy a family camping experience



Job Description: Head of Services
Reports to: Chief Executive
Location: Woking, Surrey
Hours of Work: Full time, 37.5hrs per week
Salary: £42,000 - £45,000 (DOE, pro rata)
About Us:
At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.
The Role:
We are looking for a proactive and organised Head of Services, providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.
This includes:
- Direct Access Accommodation (10 beds)
- Move-on properties (14 beds)
- Day Centre Services
- Frontline staff across both services
The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.
The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.
Key Responsibilities:
Service Oversight
- Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
- Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
- Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
- Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
- Use service delivery data, client feedback and staff insight to support continuous improvement.
- Ensure accurate recording of service activity and outcomes is maintained.
Accommodation & Day Centre Services
- Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
- Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
- Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
- Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
- Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.
Safeguarding & Risk Management
- Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
- Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
- Monitor safeguarding activity and ensure appropriate action and escalation.
- Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
- Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.
Health & Safety
- Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
- Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
- Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
- Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
- Escalate serious health and safety concerns in line with organisational procedures.
Staff Leadership & Management
- Provide supportive leadership across both services, fostering a stable and positive working environment.
- Lead supervision, reflective practice and performance management conversations.
- Promote a trauma-informed approach across the team.
- Build a culture of accountability, openness and professionalism.
- Oversee recruitment, induction, training and development.
- Manage rotas and staffing levels to support service delivery and wellbeing.
- Ensure staff are supported in managing complex and challenging situations.
Reporting, Service Development & Operational Oversight
- Oversee referrals, allocations and engagement pathways across services.
- Maintain oversight of operational data, ensuring accuracy and reliability.
- Monitor service performance, demand, outcomes and operational pressures.
- Produce regular reports for the CEO covering activity, performance, risks and outcomes.
- Analyse data and feedback to identify trends and service improvement opportunities.
- Support development of effective client progression pathways.
On-Call & Operational Cover
- Participate in a Monday–Friday on-call rota.
- Respond to urgent operational incidents and staffing issues.
Professional Standards & Ways of Working
- Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
- Maintain confidentiality and comply with GDPR and organisational policies.
- Work collaboratively with partner agencies to support positive outcomes for clients
- Maintain clear and appropriate professional boundaries with clients, staff and external partners.
- Manage workload independently, prioritising competing demands effectively.
Knowledge and Skills:
Essential
- Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
- Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
- Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
- Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
- Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
- Ability to reach, engage, and develop services for vulnerable or underserved groups.
- Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
- Skilled in managing competing priorities while maintaining service quality and compliance.
Desirable
- Working within homelessness, supported housing or related sectors.
- Delivery of trauma-informed services.
- Involvement in service development, redesign or improvement projects
- Setting and monitoring KPIs or outcome frameworks
- Managing budgets or operational resources.
- Working with volunteers in service delivery.
Personal Attributes
- Ability to manage competing priorities under pressure.
- Resilient and confident working in complex environments.
- Commitment to supporting people experiencing homelessness.
- Positive attitude, maintains a positive attitude even in challenging situations.
- Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
- Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
- Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
- Aligned with the values and mission of York Road Project.
Benefits:
- Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata)
- Pension Scheme.
- Birthday day off.
- Medicash healthcare plan,
- Flexible working and hybrid working opportunities.
Please submit a covering letter along with your CV, addressed to our CEO, Cherisse Dealtry
The client requests no contact from agencies or media sales.