Head of operation jobs
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood. To carry out its charitable work the NSPCC relies on the fundraising support of people across the UK for 90% of it’s income. Within fundraising our aim is to provide maximum resources for the NSPCC. We aim to provide the best possible supporter experience, building long-term relationships to create an experience which is different, better and more rewarding than that of supporting any other charity.
The Associate Head of Mass Participation Fundraising is a member of the Supporter Led Fundraising Leadership Team and the Philanthropy & Partnerships Department. The role contributes to the overall leadership and management of the team and department as well as implementing the fundraising plans and strategies for the Engagement & Fundraising Directorate.
Mass Participation Fundraising is an important component in the NSPCC’s Engagement and Fundraising strategy. The post holder will lead and develop a first-class team to develop our portfolio, engaging and deepening the relationship with participants into long-term supporters and optimising the fundraising income they generate.
A key element of the role is to provide leadership across a diverse team, which includes Third Party Events, DIY fundraising and Schools Fundraising. The role will work collaboratively across all departments to build the best possible supporter relationships to generate income and promote key organisational messages to external audiences.
Job purpose
To deliver effective fundraising activities from a mass participation portfolio of diverse products, events and opportunities. To manage relationships with suppliers and agencies, while providing leadership and management to fundraising staff within the Mass Participation Fundraising team. Continually refreshing, improving and growing the portfolio, facilitating increased income generation across all teams.
• To have accountability and responsibility for the budgetary performance of three core Mass Participation income generation streams (Third Party Events, DIY Fundraising, and Schools Fundraising)
• To form and deliver the strategy of acquisition, stewardship and retention of mass participants
• To identify synergies and best practice across similar operations within and beyond Engagement & Fundraising, applying principles of Supporter Centricity across participants and their connected supporters
• To take a lead role in working effectively with other teams and departments to maximise the recruitment of supporters and their fundraising to deliver income for children
• To lead, manage and develop the Mass Participation Fundraising team in line with our values and behaviours
Key relationships - Internal
• Reports to the Head of Supporter Led Fundraising
• A member of the Supporter Led Fundraising Leadership Team
• Line manages team leaders of Third Party Events, DIY Fundraising and Schools Fundraising teams and the Senior Marketing Officer
• Works closely with other teams within the Engagement & Fundraising Directorate operating nationally and locally to develop supporters, potential supporters and business projects
• Works closely with colleagues in other directorates to inform, support and manage fundraising activity and use relevant management information to maximise the impact of fundraising activities - such as Data, Tech and communications.
Key relationships - External
• Peers within the local and national fundraising sector
• Professionals/trade bodies/organisations that are the forefront of mass participation and supporter acquisition
• Marketing agencies and creative suppliers
Main duties and responsibilities
• To work with Head of Supporter Led Fundraising to develop ambitious strategies and business plans to optimise and grow income
• To guide and direct the implementation of agreed strategies including influencing the plans and activities across other fundraising audience streams
• To develop, deliver and be accountable for teams' annual budgets through monitoring, managing and reforecasting financial performance, ensuring that contingency plans are in place as required
• To guide and direct efficient acquisition strategies across Third Party Events, DIY Fundraising and Schools Fundraising and ensure all supporters are onboarded to the organisation appropriately, supporting retention.
• To seek and commission insight of sector-wide fundraising opportunities through a range of markets and/or supporter groups, to inform the team strategies
• To be accountable for the management of agency relationships and core suppliers that are key to the delivery of income growth and supporter satisfaction
• Within the Supporter Centricity framework, promote and prioritise lead sharing across fundraising, ensuring supporters follow the best supporter journey, establishing Mass Participation as a core route for new supporter acquisition
• To work with other functions, such as Children's Services, Technology and Communications to optimise compelling propositions, messaging within effectively delivered supporter journeys
• To foster an innovative culture within the team to generate increased income though incremental changes in pre-existing products or new product development.
• To recruit, train, develop and manage staff in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development
• To participate in Engagement & Fundraising or cross-directorate projects as required
Responsibilities for all Staff within the Income Generation Directorate
• A commitment to safeguard and promote the welfare of children, young people and adults at risk.
• To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up-to-date and accurate.
• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities.
• To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising teams do likewise.
Person specification
1. Experience of leadership to successfully drive income growth from event participation, DIY or schools fundraising either in the commercial or charity sector
2. Skilled in strategic planning and development to find new ways to drive growth in an established market
3. Strong written and verbal communication skills to effectively share complex information, propositions and business cases
4. Substantial experience of budgetary management and financial planning
5. Understanding of acquisition marketing strategies and integrated marketing planning approach.
6. Leadership and management experience of a diverse and geographically dispersed team to deliver results, with a commitment to Equality, Diversity and Inclusion
7. An ability to influence, empower, support and develop those who work with and for them
8. Experience in managing strategic relationships with suppliers, such as creative agency providers including the management of SLA's and performance measures, ensuring sustained high level of performance
9. Experience of presenting to and influencing senior stakeholders and external audiences
10. Willingness to work flexibly to changing deadlines and demands and the ability to travel to support the delivery of our event portfolio.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.
Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)?
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members.
As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs.
The purpose of this role
This is a new role, being the operational engine to strengthen the organisation at a time of change. Shifts in the wider Unitarian movement with patterns of innovation, rebuilding, and growth alongside congregational vulnerabilities and closures mean that the GA’s operational function must adapt.
This role would suit someone who is excited to manage governance, systems, and data as strategic enablers in a values-driven organisation, who can drive change while delivering operational excellence.
This is a role with real scope to shape how an organisation that is approaching its centenary works in the years ahead - including how good data, digital systems, and emerging tools can support a small team to make best use of its resources and build capacity for relational work.
The Operations Director will work closely with the Chief Officer, and will be a collaborative and proactive enabler to lead a transition to a future-fit organisation that can better serve its members and have a greater impact.
You don't need to be Unitarian or a person of faith to apply. We welcome candidates from all backgrounds and beliefs who are drawn to work within a values-led organisation.
What you’ll be doing
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Strategy & organisational development — Partner closely with the Chief Officer to shape strategy, translate priorities into action, and build the systems that make us resilient.
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Governance, legal & compliance — Serve as Company Secretary, stewarding our transition to CIO and ensuring we meet our legal and regulatory obligations with confidence.
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Financial oversight — Ensure financial management arrangements (including outsourced providers) deliver accurate, timely information and sound controls; work with the Honorary Treasurer and external accountants on budgeting, fund oversight and audit support, escalating risks and holding providers to account.
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Systems, data & digital — Lead our information infrastructure, oversee our CRM migration, and champion a culture of good data practice — including thoughtful use of AI where beneficial.
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People & HR — Line manage two team members and keep our HR and supplier relationships running smoothly, with care and clarity.
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Unitarian relationships — Nurture collaborative relationships with key Unitarian bodies from an operational perspective, including governance support for affiliated organisations.
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Events & communications — Take operational ownership of the Annual Meeting and ensure the infrastructure behind our communications is solid and reliable.
See the attached job description for more details.
What core skills and experience you’ll have
Essential:
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Senior operations leadership experience in a purpose-led or membership organisation, with a track record of building capacity through periods of organisational change.
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Experience leading complex organisational change and systems transformation, including the people dimensions of change.
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Experience managing contracted delivery of services by third parties
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Financial literacy sufficient to own management accounts, lead a budgeting process, and act as a critical friend to trustees on financial governance.
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Must be comfortable interrogating financial information and holding external providers to account; accountancy qualification not required
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Experience of leading the implementation or significant improvement of CRM, financial management, or other organisational systems — including managing migration risk
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Experience of people management, and good HR / employment practice
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Substantial experience of charity governance and compliance
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Solid working knowledge of UK charity law and Charity Commission requirements, including the ability to advise senior colleagues and trustees with confidence
Desirable:
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Experience of property or building management, including leases, tenancy relationships, and facilities oversight
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Experience of a CIO conversion or similar legal restructuring of a charity
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Familiarity with Salesforce or similar CRM platforms
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Experience of working in a faith, membership, or congregational context
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Company secretarial experience
Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you.
About the role
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JOB TITLE: Operations Director
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LOCATION: Central London (Essex Hall, WC2) and home-based hybrid. Minimum 2 days per week in the office.
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WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered.
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SALARY: £55,000 per annum
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START DATE: ASAP
Our benefits package includes
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30 days holiday, plus English bank holidays
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Workplace pension scheme (7% Employer contribution)
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Staff support budget for personal development and wellbeing
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Membership of financial wellbeing programme (Maji)
Apply for the position of Operations Director
Please submit a cover letter and CV via the link below to make an application.
In your cover letter, we would like to understand what it is that has drawn you to this role, what it is about the General Assembly’s work that resonates with you and what experience you have of implementing organisational change.
Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications.
The deadline for applications is Wednesday 15th July 2026, 23:59 BST.
Our initial first stage interviews will take place on Wednesday 22nd July 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport).
Shortlisted candidates will then be invited to a final video interview taking place week commencing 27th July 2026.
Please keep these dates free and be aware that there will be a short notice period before each interview.
The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure.
If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help.
The client requests no contact from agencies or media sales.
Title: Head of Campaigns
Salary: £60,000
Contract: Temporary
Hours: 37.5 per week (Monday to Friday)
Holiday: 25 days per year plus bank holidays
Location: Home based with regular across the UK
Probationary Period: 3 months
Reports to: Chief Executive
Benefits: An additional 3 days holiday between Christmas and New Year
Flexitime policy
5% pension contribution
Anticipated contract duration: 9th November 2026 - February 2028
We are River Action
We are a small and agile campaigning organisation on a mission to rescue the UK’s rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater.
We are a talented team of positive disrupters and stakeholder mobilisers delivering our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.
Our rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for
We're looking for an exceptional campaigner to lead an ambitious environmental campaigning programme for just over a year to cover maternity leave. This is an exciting opportunity for an inspiring leader who can develop bold, strategic campaigns that shift public debate, influence decision-makers and deliver tangible environmental outcomes.
You'll be an experienced campaign strategist who understands that lasting change rarely comes from a single tactic. You'll know how to bring together compelling communications, evidence and investigations, grassroots mobilisation, political engagement, legal interventions and partnerships into integrated campaigns capable of changing policy, behaviour and corporate practice.
We're looking for someone who combines strategic vision with practical delivery. Someone who is comfortable making decisions in a fast-moving environment, spotting opportunities as they emerge and adapting campaigns to maximise impact.
Experience in environmental campaigning would be highly valuable, but above all we're looking for someone with an outstanding track record of leading successful campaigns that have shifted opinion, influenced policy or held powerful institutions to account.
We’re looking for someone who brings energy, creativity and courageous leadership. Someone who is excited by building campaigns that challenge the status quo, comfortable navigating complexity and able to combine bold thinking with sound judgement. You'll know when to disrupt, when to collaborate and how to inspire others to believe that together we can restore the UK’s rivers.
If you're motivated by creating change, thrive in a dynamic environment and want to lead campaigns that make a genuine difference to one of the UK's greatest environmental challenges, we'd love to hear from you.
What you’ll be doing:
As Head of Campaigns, you will be developing and delivering bold, integrated campaigns that drive lasting change for the UK's rivers. You'll lead and inspire a talented team of campaigners, helping them to develop innovative, impactful campaigns while fostering a collaborative, ambitious and supportive culture. You'll work closely with colleagues across communications, policy, legal, fundraising and research, ensuring our work is strategically aligned and greater than the sum of its parts.
Leading River Action's Campaigns Team, you will shape the organisation's campaigning strategy, ensuring our work is innovative, evidence-led and designed to influence public opinion, hold polluters to account and secure meaningful political and systemic change. You'll create campaigns that connect compelling storytelling with community mobilisation, strategic communications, political advocacy, legal action and partnerships, ensuring every part of our work contributes towards our mission to rescue the UK’s rivers.
You'll provide strategic leadership across the full campaign lifecycle, overseeing campaign planning, delivery, budgeting, resourcing and evaluation. You'll ensure our campaigns are informed by robust evidence, guided by clear objectives and measured against meaningful outcomes, using insight and learning to continually strengthen our impact.
You will lead River Action's communications and public profile, ensuring our campaigns cut through the national conversation, inspire public action and strengthen our reputation as one of the UK's leading environmental campaigning organisations. You’ll oversee media, messaging and campaign communications that amplify our voice and build public support for change.
Internally, you'll work in close partnership with the Head of Public Affairs to ensure our public campaigns reinforce and accelerate our political influencing work, while ensuring community campaigns and grassroots action inform our national priorities. You'll also work alongside the Head of Legal to develop campaigns involving strategic litigation to achieve change within and outside of court and legal processes, using legal action as a catalyst for wider public awareness, policy change and industry accountability.
As a member of River Action's Senior Management Team, you'll help shape the strategic direction of the organisation and contribute to organisational leadership beyond your own department. You'll work alongside the CEO and fellow Heads of Department to deliver our organisational strategy, embedding collaboration, innovation and impact across all areas of our work.
You'll also play a key role in securing the resources needed to deliver our ambitions. Working with the Head of Development, you'll help develop compelling funding proposals, inspire funders with our vision and demonstrate the impact of our work through robust monitoring, evaluation and reporting. Working with the Finance and Operations Manager, you'll oversee campaign budgets, ensuring resources are managed effectively and strategically.
Main Duties
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Provide strategic leadership as a member of the Senior Management Team, supporting the CEO to deliver River Action's organisational strategy, theory of change and long-term vision.
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Lead the development and delivery of River Action's integrated campaigning strategy, ensuring our public campaigns drive measurable environmental, political and societal change.
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Develop and oversee a portfolio of ambitious national campaigns, identifying opportunities to influence public opinion, policy, regulation and industry practice through innovative and impactful campaigning.
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Lead River Action's communications, media and public engagement strategy, ensuring compelling storytelling, strong brand visibility and effective use of traditional, digital and social media to grow our influence and supporter base.
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Lead the planning and delivery of River Action’s creative interventions and actions, from polling, petitions and shareholder actions to public protests and high-profile actions.
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Serve as a senior public representative and spokesperson for River Action, building the organisation's profile and influence through media engagement, public speaking, stakeholder engagement and high-profile external events.
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Oversee River Action's digital campaigning platforms, including the strategic development of our website and digital engagement tools.
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Work closely with the Head of Public Affairs to ensure campaigns and political advocacy are fully integrated, maximising opportunities to influence government, regulators and decision-makers.
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Work closely with the Head of Public Affairs to ensure grassroots action informs national campaigns, and national campaigns empower and amplify community action.
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Work with the Head of Legal to identify, develop and deliver strategic legal interventions that strengthen campaigns, increase accountability and drive systemic change beyond the courtroom.
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Build and maintain influential relationships with campaign partners, coalitions, NGOs, academics, community organisations, funders and other key stakeholders to maximise collective impact.
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Lead campaign planning, governance and delivery, ensuring campaigns are effectively resourced, managed and evaluated against agreed objectives, budgets and monitoring, evaluation and reporting (MER) frameworks.
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Lead, inspire and develop the Campaigns Team, fostering a collaborative, creative and high-performing culture that enables colleagues to thrive and deliver exceptional work.
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Work with the CEO, Head of Development and senior colleagues to secure funding for campaign activities, contributing to funding proposals, donor engagement and impact reporting.
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Work with the Finance and Operations Manager to develop, monitor and manage campaign budgets, ensuring resources are used effectively and strategically.
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Support organisational reporting by contributing to Board papers, quarterly and annual reports, organisational planning and performance monitoring.
Other Duties & Responsibilities
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Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.
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Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.
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To maintain confidentiality in all areas of work at River Action.
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UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.
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Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace and a positive organisational culture.
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Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.
What you’ll bring
The position will suit a strategic, well organised, energetic, passionate and dedicated person. The ideal person will be an excellent leader, a people person, and thrive within a dynamic and fast-paced environment. The person will have a passion to protect and restore our waterways and hold those responsible for environmental destruction to account.
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Ability to think strategically to deliver campaigns that are positively disruptive and meet River Action values.
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Line management experience of highly experienced professionals, bringing out the best in your team.
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Creative attitude and skills for solving problems and raising awareness of problems and solutions.
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A head for organisation and excellent time management, bringing others along with you in planning and delivering interventions and projects at short notice and under pressure.
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Experience in public and/or political campaigning either within or outside the environmental sector.
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Experience and contacts in communications and PR.
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An understanding of the issues that are impacting our rivers, and their solutions.
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The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.
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The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, government, industry leaders, supporters and followers on social media.
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Exceptional IT literacy and a head for figures and budgeting.
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Ability to work independently and take initiative to solve problems.
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Ability to work flexible hours as necessary.
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A good team player with a willingness to muck in as and where required.
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Ability to think clearly even when working under pressure.
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A passion for River Action’s mission and vision.
Diversity and Inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles.
How to apply
To apply, please submit to jobs at riveractionuk dot com with the subject ‘Head of Campaigns’’:
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your CV (2 pages max),
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a cover letter (2 pages max) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and
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a written submission (2 pages) as described below.
Only applications including all three documents will be accepted. Please provide your documents in pdf format.
Written submission
River Action is looking to develop a campaign around water security in the UK to launch in 2027. Please put together a campaign brief setting out the challenges faced, how we would develop and deliver this campaign including campaign asks; campaign outcomes; public, political and legal tactics; routes for funding and resource requirements.
Your campaign brief should be no longer than 2 sides of A4.
Application process
Applications will be reviewed on a rolling basis until 23:59 on 19th July.
Should your application be shortlisted, the next stage will involve an initial 30 minute interview on 28th July via video conference. You may then be invited to attend a second interview with a panel on 3rd August.
Please indicate in your covering letter or in a covering email your availability for interviews on these dates.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.
The client requests no contact from agencies or media sales.
The Head of Public Fundraising is a new role at Coeliac UK leading the charity’s public fundraising function. The role focusses on driving sustainable growth across individual giving, community fundraising, events, lottery, raffle, digital fundraising and merchandise. This role is responsible for delivering Coeliac UK’s 5-year fundraising strategy to maximise return-on-investment, grow long term supporter value, and contribute to the charity’s mission.
The Head of Public Fundraising will embed and deliver comprehensive fundraising strategies, growing Coeliac UK’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.
Who are we looking for?
Key to the success of this role is a strong understanding of individual giving fundraising. This role blends the strategic oversight and leadership of a Head of role across multiple income streams, with the hands-on expertise of an IG fundraiser. Experience across other income streams and areas of fundraising delivery would be a huge benefit as the role leads community fundraising and events, will take on digital fundraising - currently led by the Chief Engagement Officer, as well as manage the data and supporter care functions, but experience in individual giving is essential as Coeliac UK has defined that as an area of priority income.
The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.
Hybrid working
The role has a hybrid expectation of a minimum of a day a week in the High Wycombe office (HP11 2QW) to build relationships and provide support to the fundraising team, and there will be flexibility required for other in person meetings and events. However, Coeliac UK are keen to secure the very best candidate, if the hybrid expectation presents challenge for you but you otherwise meet the requirements of the role, please do get in touch with THINK to discuss.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please contact THINK Recruitment and our team will support you.
Closing date for applications: Midnight Tuesday 21st July
There will be a two-stage interview process:
Stage 1 interviews: 30th July
Stage 2 interviews: 5th August
This is a pivotal leadership role at the heart of Stewardship’s customer operations. You will lead a dedicated team responsible for delivering operational excellence across our primary platforms, ensuring that the systems, processes and controls supporting our services are effective, scalable and aligned with our mission.
This dynamic and strategic role offers a unique opportunity for an enthusiastic leader who is passionate about serving our organisation’s Christian mission. As the leader in this role, you will have proven ability to drive operational efficiency and implement best practice. You will prize quality and attention to detail, and innovation, focusing on growing the Kingdom of God through operational efficiency and excellence.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Endometriosis UK is looking for a Head of Finance to help shape the next stage of our development as a charity with growing ambition, increasing complexity and a powerful mission. This is an exciting new role for the charity, and is core to ensuring our ongoing success.
As a member of the Senior Leadership Team, you will work closely with the Chief Executive, senior colleagues and Trustees to shape organisational direction, strengthen financial planning and ensure resources are aligned with impact. You will provide strategic financial insight, constructive challenge and practical support across the organisation.
You will lead budgeting, forecasting, management accounts, statutory reporting, audit, financial governance, risk, reserves and controls. You will also support business cases, financial models, capital project oversight, trading activity and commercial decision-making.
We are looking for a qualified accountant with senior finance leadership experience, ideally gained in a charity or similarly complex organisation. You will bring strong technical finance skills, sound judgement, commercial awareness and the ability to communicate clearly with non-finance colleagues. Just as importantly, you will be collaborative, values-led and motivated by the opportunity to use finance as an enabler of delivering impact.
This role will suit someone who combines strategic leadership with a practical, hands-on approach, and who enjoys helping colleagues build financial confidence, accountability and discipline.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
This is an exciting leadership opportunity to lead and manage a highly motivated and passionate team within the Research and Healthcare Data Directorate and be part of the internationally recognised UK CF Registry
You will be proven leader, with experience of working with large datasets in a healthcare or equivalent setting, with a good understanding of data governance and security.
You will be leading and implementing projects to maintain and develop the quality, integrity, and effectiveness of the UK CF Registry, and supporting the delivery of external projects which maximise the impact of the Registry data to improve care and health outcomes for all people with CF in the UK.
As the Registry enters a period of strategic evolution, you will play a critical role in managing relationships across a range of stakeholders, including clinical teams and some commercial partners, all of which are essential to the ongoing success of the UK CF Registry, and the delivery of high-quality programmes of work which benefit people with CF.
* If London office based, you will be required to attend London Head Office 40% of weekly working hours. If home based, you will be required to attend the London Head Office for business needs as required.
Please note this is a UK-based role and candidates will need to be based in the UK. This role will require some travel across the UK and occasional international travel.
This role requires a satisfactory Basic DBS check prior to commencing employment with us.
In addition, you will need to have the Right to Work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
We offer a range of employee benefits including:
- Flexible working
- 30 days annual leave plus recognised bank holidays (pro-rata for part time staff)
- Contributory pension scheme
- Healthcare cash plan covering dental, optical, 24/7 GP service
- Employee assistance programme
- Opportunities for learning and development
Closing date and interview date
Closing date for completed applications is 11:59pm on Monday 20 July 2026.
First interviews will be held Thursday 30 July 2026.
Second interviews will be held week commencing 10th or 17th August and preferably in person at our London office.
We reserve the right to bring forward the closing date or extend if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
How to apply
Before applying, please ensure you read the job description (which also contains the person specification) for more information about the role.
Applications should be made through our recruitment portal Hireful and to apply, please select ‘Apply Now.’
No agencies or media please.
Our commitment to an inclusive workplace
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with diverse backgrounds, experiences, and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-229 408
Purpose of the job
The Operations Officer provides vital administrative and operational support across UK Youth, helping ensure our people, systems, and workplaces are set up for success. You will play a key role in keeping day-to-day operations running smoothly and ensuring teams have the tools, resources, and information they need to work effectively.
Working closely with the Head of Operations, you will take responsibility for core operational processes including systems administration, facilities coordination, cross-departmental events and compliance support.
This role strengthens the foundations that enable UK Youth to deliver for young people in the long term by supporting strong systems, effective ways of working, and a positive workplace environment.
Why work at UK Youth?
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.
As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.
We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come
Key responsibilities
IT & Systems
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Manage the day-to-day relationship with our IT support partner, including monitoring support tickets, approving change requests, and escalating issues to the Head of Operations where required.
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Support the maintenance and monitoring of IT equipment in collaboration with our IT Support Partner
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Maintain our IT asset register; be responsible for ensuring all IT equipment is accounted for and organising its safe distribution.
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Maintain and improve UK Youth’s SharePoint and MS Teams sites and channels, ensuring efficient organisation, accessibility of information and compliance with information and data protection policies
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Support operational improvement projects, including process automation e.g., use of Microsoft Forms and Power Automate to streamline and automate internal workflows such as onboarding, approvals, and data collection.
Office Management
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Serve as the primary point of contact for all London office facility needs, liaising with landlords, contractors, suppliers, and cleaners to ensure the workspace remains safe, functional, and well maintained.
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Manage staff building access and oversee the use of UK Youth’s storage facility, ensuring secure and efficient use of space.
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Manage and maintain the room booking systems, ensuring availability, access, and efficient use of meeting spaces.
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Manage departmental shared inboxes, general phone lines and post, ensuring timely and helpful responses.
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Coordinate purchasing and maintenance of office supplies and equipment, ensuring value for money and timely delivery.
Health & Safety
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Act as the main contact for Health & Safety within our London office, ensuring compliance with policies and procedures.
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Coordinate H&S inductions and site orientations for all new starters and maintain risk assessments, compliance logs, and required documentation.
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Maintain UK Youth’s risk assessment log and review schedule
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Support the collection, tracking, and reporting of organisational H&S compliance data, contributing operational reporting.
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Contribute to the development and documentation of standard operating procedures (SOPs), templates, and internal process playbooks.
Team Support
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Provide day-to-day administrative and coordination support to the People and Operations Team.
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Maintain departmental calendar, schedule meetings, and coordinate agendas, papers, and minutes.
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Lead logistics for key organisation-wide events such as our quarterly Town Halls.
Experience we're after
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Experience supporting operations, administration, compliance, or facilities within a busy organisation.
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Experience coordinating service providers, contractors, or suppliers.
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Experience supporting digital systems (e.g., Microsoft 365, SharePoint, Teams) and contributing to process improvements.
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Experience handling sensitive information and maintaining accurate, high-quality records.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 10th July 2026 at 23:59 (midnight)
Provisional Interview Dates: 21st and 23rd July 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Finance
Location: Fully remote with flexible working arrangements. You must be able to travel 1-2 times per month for a team day in Bristol, Reading, or London, for which expenses will be covered.
Salary: £46,350 - £49,440 depending on experience
Contract: Part-time (0.8 FTE, 4 days per week), Permanent. We are flexible with how these hours are worked - working pattern to be discussed with the successful candidate.
Closing date: Monday 13 July
Interview date: Week commencing 27 July
Start Date: ASAP - this is a new role
Reporting to: Operations Director
Direct Reports: Finance Officer
Role Purpose
The Head of Finance plays a key role in supporting Good Faith's financial health, sustainability and growth. Working closely with the Operations Director and colleagues across the organisation, they provide the financial insight, systems and support that help teams make informed decisions, deliver impactful work and plan confidently for the future.
The role combines hands-on financial management with the ongoing development of financial systems, tools and processes to support Good Faith's growth and evolving needs.
Working in partnership with the Operations Director, Senior Leadership Team, thematic project delivery ("track") leadership teams and project leads, the Head of Finance helps promote sound financial stewardship, clear reporting and responsible use of resources.
The role also provides financial management support to Good Faith Foundation, working alongside its trustees and Charity Development Lead.
The Head of Finance line manages the Finance Officer, supporting their development and helping to ensure the smooth day-to-day running of the finance function.
Key Responsibilities
Financial Management and Reporting
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Support the effective management of Good Faith's finances, helping to ensure accurate reporting, strong financial stewardship and long-term sustainability.
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Prepare monthly management accounts, including profit and loss, balance sheet and cashflow reporting.
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Provide clear, timely financial reporting and insight to support decision-making by the Operations Director, Senior Leadership Team and Board.
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Help colleagues understand organisational financial performance, identifying trends, opportunities and areas requiring attention.
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Work closely with the Operations Director to develop and improve financial systems, controls, policies and processes that support effective decision-making and organisational growth.
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Coordinate month-end and year-end reporting processes.
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Build positive working relationships with external accountants, banks and other professional advisers.
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Maintain compliance with relevant accounting standards, tax regulations and statutory requirements.
Budgeting, Forecasting and Planning
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Coordinate the annual budgeting process, working collaboratively with SLT and Directors across the organisation.
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Maintain GF’s financial forecast and support scenario planning to inform decision-making and future priorities.
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Monitor organisational, track and project budgets against performance and support teams to understand and respond to variances.
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Provide financial insight and recommendations that help colleagues balance ambition with sustainability.
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Support business planning and provide analysis to inform significant organisational investment and spending decisions.
Project Finance
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Work alongside track leadership teams and project leads to develop, manage and monitor project and track budgets.
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Produce project and track-level financial reporting and analysis, including profitability reporting.
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Help project teams understand financial information and use it confidently in decision-making.
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Provide practical financial support and guidance to help achieve GF’s organisational objectives while making the best use of available resources.
Warm Welcome Campaign
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Work closely with the Warm Welcome Head of Operations and Leadership Team, providing financial support on budgeting, reporting and forecasting.
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Ensure expenditure is accurately recorded, appropriately authorised and aligned with financial policies.
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Produce regular financial dashboards and reporting, highlighting budget variances, emerging risks and opportunities for improved efficiency.
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Provide insight and recommendations that support effective decision-making and responsible resource management.
Cashflow, Reserves and Financial Sustainability
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Monitor and report on cashflow, reserves and wider financial performance, helping SLT plan for the future.
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Manage and process supplier and payroll payments, ensuring appropriate controls and approvals are in place and payments are made accurately and on time.
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Work with the Finance Officer to monitor debtor and creditor performance, supporting the timely collection of income and effective management of liabilities.
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Provide financial insight and scenario planning that supports sustainable growth, informed decision-making and long-term resilience.
Support to Good Faith Foundation
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Provide financial management support to the Good Faith Foundation.
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Oversee the preparation of quarterly management accounts by external accountants, alongside budgets and financial reports as required.
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Support trustees and the Charity Development Lead with financial information, insight and analysis.
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Help maintain appropriate financial controls, governance and compliance arrangements.
Team Management
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Line manage, support and develop the Finance Officer, creating opportunities for learning and professional growth.
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Review and oversee bookkeeping, reconciliations and transactional finance processes.
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Help foster a collaborative, supportive and efficient finance function that supports colleagues across GF.
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Contribute to a positive team culture that reflects Good Faith's values.
Governance and Compliance
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Help ensure GF maintains high standards of governance, accountability and financial compliance.
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Support statutory record-keeping and coordinate company secretarial filings and documentation.
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Coordinate the preparation and submission of VAT returns, annual accounts, corporation tax returns and other regulatory filings, working with external accountants as required.
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Act as a trusted point of contact for external accountants, auditors, legal advisers and other professional advisers.
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Coordinate annual insurance renewals and maintain records of key organisational licences, registrations and financial policies.
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As needed, support audits, compliance reviews and risk management activities, helping to ensure appropriate documentation, controls and procedures are maintained.
Person Specification
Essential Experience
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Qualified accountant (ACA, ACCA, CIMA or equivalent) with at least 2-3 years' working experience
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Experience managing finance functions within an SME, consultancy, social enterprise, charity or purpose-led organisation.
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Experience preparing management accounts, budgets and forecasts.
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Good understanding of UK financial reporting, tax and compliance requirements.
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Experience managing cashflow and financial planning.
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Proficiency in accounting software (Xero) and Microsoft Excel/Google Workspace.
Essential Skills
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Strong analytical and problem-solving skills.
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Ability to communicate financial information clearly and confidently to non-finance colleagues.
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Excellent organisational skills and attention to detail.
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Ability to manage multiple priorities and deadlines effectively.
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Strong relationship-building skills and the ability to work collaboratively with a wide range of people.
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The ability to balance financial sustainability with organisational ambition and social impact.
Desirable
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Experience in consultancy, professional services, social enterprise or charitable sectors.
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Experience managing the finances of grant-funded projects
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Experience supporting boards, trustees or senior leadership teams.
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Knowledge of charity finance and governance requirements.
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Experience supporting and developing colleagues through line management.
Personal Attributes
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Collaborative and relationship-focused, with a genuine desire to support others.
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Inclusive in approach and committed to building positive working relationships
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Proactive and solutions-oriented, with the confidence to improve systems and ways of working.
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Trustworthy, accountable and able to exercise sound judgement.
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Comfortable working in a dynamic and evolving organisation.
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Able to balance ambition with pragmatism, helping the organisation make the most of its resources.
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Committed to Good Faith's mission, values and the positive impact of our work.
Key Relationships
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Operations Director
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Senior Leadership Team
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Project Leads
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Thematic project delivery leadership teams
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Finance Officer
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Good Faith Foundation Charity Development Lead and Trustees
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External accountants and professional advisers
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Clients, funders and other partners as required
Please review the attached JD for full information on how to apply.
The client requests no contact from agencies or media sales.
Location: The role is national, managing teams in Northern Ireland, Wales and across England. You will need to be able to work at one of our BookTrust offices in London, Leeds, Belfast or Cardiff for an average of 8 days per month whilst some of these collaboration days may be worked in partner locations, at events or stakeholder meetings in any part of the country. The position will require regular travel to BookTrust office bases and to visit and engage as needed.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.
Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
This is a new role within the organisation and the postholder will be responsible for defining aspects of the role, building relationships and processes that will enhance our ways of working as part of wider organisational processes.
You will be an excellent communicator who manages up effectively and who is comfortable working across a matrixed managed team. You will work closely with the Director of Partnerships in building relationships, systems and processes that support our delivery across regions and countries as well as working closely with key role holders such as but not confined to the Head of Partnerships Development, and Head of Programme for Vulnerable Children.
The Head of Partnerships Delivery will lead and coordinate our early years scaled programme delivery as well as ensuring activities to support delivery and development of our vulnerable children’s work are catered or within team processes and relationship building with strategic and local stakeholders.
This work spans the organisation – and will have a close working relationships with key stakeholders in operations on aspects of the work as well as to research and impact, design and innovation, growth planning, communications, profile-raising and income generation – and requires strong collaborative working to draw on skills and capacity in all these areas.
To apply, please complete the application along with a copy of your CV.
Want to join us? To find out more about who we are please go to our website.
We actively encourage applications from underrepresented groups and welcome candidates from all backgrounds and communities.
Please note that this advert may close early should we receive a high volume of suitable applications.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website).
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
About Saferworld
Saferworld is an independent international organisation working in partnership with civil society to prevent violent conflict and build safer lives. We work in solidarity with people affected by conflict to improve their safety and sense of security, and we build conditions for peace and justice. We also support analysis and learning to influence local, national and international policies and practices that help foster lasting peace and justice. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives free from fear and insecurity. We operate on a not-for-profit basis with partners in Africa, Asia and the Middle East, with nine offices across those regions and offices in the UK, USA and Belgium.
Saferworld is committed to providing a safe, trusted environment that safeguards our staff, partners and communities. Our organisational integrity is derived from the values and principles that underpin and guide our work.
We are seeking a strategic and inspiring Head of Funding and Programme Development with a proven ability to lead, motivate, and mobilise resources in a values-driven environment. This role calls for a leader who is deeply committed to equitable partnerships with communities and organisations in conflict-affected settings, guiding teams to raise resources effectively while advancing peace and justice outcomes. Grounded in a people-centred vision of change, you will foster collaboration, champion locally-led approaches, and steer efforts toward resourcing sustainable, community-driven, and collective visions of peace.
About the role
- The Head of Funding and Programme Development will shape Saferworld’s income profile in alignment with our organisational strategy and change process. The post-holder will lead the development and implementation of Saferworld’s funding strategy, ensuring it supports our strategic, programmatic and operational priorities.
- The role will focus on strengthening the quality, flexibility and diversity of Saferworld’s funding base, nurturing relationships with strategic institutional donors, growing philanthropic funding, and identifying new income opportunities.
- This is an exciting opportunity to influence Saferworld’s fundraising and programme development approach during a pivotal period for the organisation. The role will line-manage a small team across programme development, philanthropy and funding.
Key responsibilities
- As part of Saferworld’s senior leadership, you will support organisation-wide initiatives and contribute to strategic decision-making. You will monitor funding trends, identify emerging issues relevant to Saferworld’s work and partnership approaches, and develop appropriate strategies to respond.
- Working closely with the Senior Operations Team, you will ensure funding plans are developed across business units and thematic/regional areas, and that income pipelines are maintained while quality assurance and active cost recovery are proactively pursued. You will oversee the funding and prospects pipeline, produce data and analysis to support decision-making, and provide regular reporting to senior leaders and the Board.
- Externally, you will represent Saferworld with key donors, partners and networks, building strategic relationships and identifying funding opportunities.
- You will lead the development, implementation and monitoring of Saferworld’s funding strategy, ensuring a balanced, ethical and diverse portfolio of restricted and unrestricted income streams. This will include securing quality funding against agreed targets and supporting income diversification through trusts and foundations, commercial funding, and other sources.
- You will work closely with Saferworld’s Grant Management Team to ensure a coordinated and strategic approach to donor relationship management and cultivation. You will also lead the design of multi-country and thematic proposals, as well as consortia bid development, to strengthen partnerships and support new ways of resourcing Saferworld’s strategy.
- The post-holder will set standards for collaborative and participatory programme design, manage proposal development processes from opportunity notice to contract signing, and ensure learning from donor feedback is used to strengthen our fundraising approach.
- You will lead the Funding Leadership Team to ensure cross-organisational ownership of fundraising efforts, and work closely with regional, thematic, policy and grant management colleagues throughout the funding cycle.
People and leadership
- You will line-manage the Funding and Programme Development Team and foster an environment where staff feel empowered, take responsibility and are accountable for achieving organisational objectives.
- You will ensure the team facilitates strong participatory programme design and proposal development with partners and staff, embedding Saferworld’s organisational values and principles. You will also support the team to work closely with colleagues across the organisation, grounding proposals in learning, evidence and evaluation findings.
About you
- You will bring proven senior leadership experience in funding, with a track record of developing and implementing funding strategies and raising income through a range of donors, including individuals, institutions, trusts and foundations. You will also have experience securing high-value contracts and grants of seven figures.
- You will have strong experience of leading complex participatory programme design, including developing budgets, monitoring frameworks and proposals. You will be confident coordinating programme development processes with multiple teams and partners to ensure a collaborative and inclusive approach.
- You will have a proven track record of motivating, mentoring and managing a team, and supporting that team to think creatively about fundraising. You will also be confident developing networks, building alliances, and nurturing relationships with individuals, collaborators and funders.
- You will bring a strong understanding of key political, development and humanitarian trends and debates, particularly linked to peacebuilding, development, human rights, governance, and security and justice. You will also have sound knowledge of UK civil society and charity regulatory requirements, and an understanding of the current international aid, peacebuilding and human rights funding environment.
- Experience of working and/or living in conflict-affected contexts, and understanding of peacebuilding and conflict prevention, are desirable.
Skills and qualities
- You will have excellent leadership and management skills, including strategic planning and business development. You will be able to provide sound financial and compliance advice, demonstrate good financial stewardship, and bring a creative, proactive approach to your work.
- You will be able to set priorities while working under pressure, adjust to multiple demands and shifting priorities, and move between hands-on involvement in proposal writing and strategic oversight.
- You will bring strong communication skills, including experience of communicating across cultures and with diverse audiences. You will understand the power imbalances that may be reflected in programme design and budgeting, and bring a strong commitment to inclusive processes and to shifting power and resources to partners.
- You will be committed to Saferworld’s vision, mission and values, including equality, diversity and safeguarding. You will be able to lead by example and create a safe and respectful environment for all staff.
Application process
- Please apply through our vacancy portal on the Saferworld Jobs website.
- Upload your CV and a covering letter addressing the person specification and explaining why your experience matches the requirements of the role.
Deadline for applications: 3 August 2026
Interviews planned: Week commencing 10 August 2026
The client requests no contact from agencies or media sales.
Head of Housing
Cambridge, Hybrid
Are you an experienced housing leader who combines strong technical knowledge with confident, values-led people leadership? This is an opportunity to lead a key customer-facing service, shaping how our client delivers housing management services and create meaningful outcomes for customers.
About the role
As their Head of Housing, you will be accountable for leading the delivery, performance and continuous improvement of housing management services.
This is a key strategic leadership role with accountability for building relationships and working closely with key stakeholders, focusing on a positive and motivating culture within the team while ensuring housing services are legally compliant, cost-effective, value for money and aligned with their values - ensuring customers at the heart of their service development.
What you’ll be doing
In this role, you will:
- Lead and inspire the Housing Team
- Shape strategy and ensure regulatory compliance
- Deliver excellent core housing management services
- Put customers at the heart of what they do
- Drive service improvement, assurance and professional standards
- Please see the job description for more information
About you
They are looking for a confident, housing professional with strong leadership, management and people skills. To succeed in this role, you’ll need:
- Substantial experience of housing management within a social housing provider, with strong technical knowledge across tenancy management, rent and service charges, leasehold services, allocations, voids, estate management and anti-social behaviour.
- Strong understanding of housing legislation, regulation and professional standards, with the ability to work in a legally compliant, customer-focused and risk-aware way.
- Experience of managing risk, safeguarding, customer wellbeing and tenancy sustainment issues, with the ability to make sound, evidence-based decision making that reflects organisational values and legal responsibilities.
- Proven ability to lead, motivate and develop employees, creating a positive and accountable team culture, supporting the delivery of high-quality services.
- Confidence in using housing systems, data, performance information and numerical insight to manage risk, improve services and support decision-making with a structured and organised approach.
- Experience in coaching employees and excellent communication, influencing and negotiation skills, with the ability to build trust and manage complex situations, work collaboratively and handle sensitive, complex situations.
- High levels of personal integrity, accountability and self-motivation, committed to delivering effective outcomes in line with organisational values.
- CIH Level 4 or 5 qualification in housing is an essential requirement and a condition of the role. This post is a relevant senior manager role under the Competence and Conduct Standard (Social Housing (Regulation) Act 2023). They are willing to speak to candidates who do not already hold the qualification, provided they are willing and able to achieve it within the regulatory timeframe.
Why join them?
They’ve held Investors in People Gold accreditation since 2020, reflecting their commitment to inclusivity, wellbeing, learning and professional growth. Joining them means being part of a collaborative organisation focused on continuous improvement and making a real difference.
What they offer you
- 28 days annual leave (excluding bank holidays)
- Option to buy/sell up to 5 days’ annual leave
- Private health insurance
- Employee discount scheme
- Defined contributions pension scheme, matched from 4% to 10%
- Employee Assistance Programme
- Life assurance
- Strong focus on learning, development and wellbeing
- Plus, more when you join!
We encourage early applications and may close the vacancy once they have received sufficient applications from candidates who meet the essential criteria.
Please note that Enhanced DBS clearance is required for this role.
Inclusion and Diversity
Our client welcomes applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace.
All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010.
Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire?
Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset-based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities.
We are seeking a values-led finance and operations professional to lead on our finance and operations systems at Action Hampshire. In this senior leadership role, you will guide the finance team, support strategic objectives, and influence decision-making processes at our organisation. Your expertise in charity finance operations will be crucial to informing the Senior Leadership team and guiding the finance team to ensure our compliance and adherence to financial planning, budgeting and reporting.
Who You Are:
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Proven experience in charity finance and operations management
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Strong leadership, coaching, and team management skills
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Excellent understanding of financial compliance and operational best practices for VCSE organisations
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Ability to convey complex information effectively to internal and external stakeholders
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A commitment to fostering a positive team culture and supporting the professional growth of others
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Be committed to Action Hampshire’s values and have an understanding of and an empathy with the culture and values of the VCSE sector.
We work collaboratively in support of strong, connected and equitable communities.


The client requests no contact from agencies or media sales.
Ara Head of Finance
We have immediate need for an Ara Head of Finance. We are looking for an experienced finance leader who combines strong technical finance expertise with excellent leadership and relationship-building skills, to help us provide hope and better lives for people across South West England and Wales. This position is permanent, full-time 35 hours per week (4 days per week considered).
Please note: applications without a cover letter will not be considered.
Location: Bristol (with some opportunity for hybrid working)
Salary: £65,000 per annum
Contract: Permanent
Department: Senior Leadership Team
Ara’s Head of Finance will provide strategic and operational financial leadership to ensure the charity is financially sustainable, well-governed and compliant. This role is a key member of Ara’s Leadership Team playing a vital part in the development and implementation of the organisation’s strategy.
Working closely with the Chief Executive and the Board of Trustees to advise on governance, regulatory responsibilities and financial planning for the charity. The role provides the essential financial stability to enable future growth through leadership and management of finance, and ensuring effective governance and regulatory compliance.
Some of the key tasks for this role include to:
· Lead all aspects of financial management, reporting, budgeting, and forecasting.
· Strengthen Ara governance, compliance, and risk management systems.
· Support strategic planning and organisational development.
· Provide leadership and support to key managers and teams.
· Help develop sustainable income generation and business planning.
· Oversee all financial operations, ensuring compliance with regulatory standards and internal policies.
In return we offer:
· A competitive and benchmarked salary.
· A 35-hour working week to promote a healthy work-life balance, with flexible working.
· Up to 32 days annual leave, as well as all UK bank holidays.
· A pension scheme, comprehensive training, and a 24hr Employee Assistance Programme.
· Meaningful and fulfilling work that makes a real difference to some of the most vulnerable people in our society.
To apply, please email with a CV and covering letter. For more information about Ara, please visit our website. Please note: applications without a cover letter will not be considered.





