Head of operation jobs in Charing cross, greater london

Job Title: Interim Director of Finance (12-18 months) 

Location: London/United Kingdom - Candidates can work remotely with occasional travel to the office

Contract: 12 months Fixed Term contract with the possibility of extension  

Salary: UK £120,000 to £135,000 

Working pattern: Full-Time initially, with the option to go to 4 days after 3 months if required

About FILE
 The Foundation for International Law for the Environment (FILE) is a not-for-profit philanthropic organisation working to accelerate legal action on climate change.
 

Through grant-making and in-house legal expertise, we empower our partners to deliver strategic, innovative legal interventions and we support lawyers in their own countries to bring their own cases.

Legal action can unlock the systemic changes in finance, policy and social systems needed to protect all of us from climate change. The power of the law is both direct (changing policy and practice) and indirect (signalling the wider shifts taking place across these systems).  

FILE is a ‘regrantor’ - this means we do not bring legal action in our own name. We receive grants from our philanthropic donors and make onwards grants to partners who align with FILE’s charitable aims and purposes. We do not seek to make any profit from our activities either in a relevant financial year or in the longer term.  

The Role

We are looking for an exceptional interim finance leader to join FILE during a period of organisational transition, as we shape our strategy for the next three years and review our long-term leadership structure. 

This is a strictly interim appointment, created to provide visible senior leadership across our Finance function while FILE undertakes a wider review of its long-term organisational design and permanent leadership arrangements. 

As Interim Director of Finance, you will be a key member of the Senior Leadership Team, partnering closely with the Executive Director, Supervisory Board, and senior leaders to ensure strong financial stewardship and sharp strategic insight. You will lead a talented finance team and help build the foundations for our future operating model. 

This is an opportunity for a senior finance leader who enjoys combining financial rigour with strategic influence, is energised by complexity, and is motivated by helping an ambitious organisation maximise its impact on climate justice and environmental law. 

The role spans across four core areas: strategic and team leadership, financial strategy planning and analysis, finance operations and systems, and risk and compliance.

Key Responsibilities

Strategic and Team Leadership (20%) 
As an interim Senior Leadership Team member during a period of organisational change, you will ensure the development, delivery and assessment of FILE's Strategic Plan, supporting collective SLT decision-making and accountability. You will advise the Executive Director and boards on financial governance, lead a high-performing finance team, provide independent challenge to strategic decisions, and represent FILE with auditors, banks, donors and other external stakeholders. 

Financial Strategy, Planning and Analysis (30%) 
You will hold overall accountability for FILE's long-term financial planning, budgeting, scenario modelling and reporting, ensuring financial sustainability and acting as a thought partner to senior leadership and boards. This includes supporting fundraising and grantmaking with high-quality financial insight, stewarding donor funds effectively, and maintaining a reserves strategy aligned to FILE's mission and risk appetite. 

Finance Operations and Systems (20%) 
You will hold overall accountability for finance operations including compliance, taxation, audit and treasury management, with day-to-day execution delegated to the Head of Finance. Responsibilities include cashflow forecasting, foreign exchange and banking relationships, and supporting the development of a finance systems roadmap to harmonise platforms across the FILE network. 

Risk and Compliance (30%) 
You will lead financial risk identification, assessment and mitigation across the organisation, overseeing the development, implementation and evaluation of finance policies and procedures to ensure consistent compliance with relevant local laws, tax regulations and donor requirements, underpinned by strong internal and external assurance including statutory and donor audits. 

Key Outcomes

• FILE's finance function enables the delivery of the Strategic Plan, delivering prompt, high quality insights, business partnering and innovative financial modelling.  

• FILE's Senior Leadership Team, Board and donors receive accurate, timely and insightful financial reporting that supports strong decision making.  

• An effective compliance and controls environment is maintained across all financial management, donor funds and statutory requirements, with all obligations met on time.  

• FILE's long term financial planning and annual budgeting processes are robust, well governed and aligned to strategic priorities.  

• Finance policies and procedures are efficient, consistently applied and compliant with relevant legislation across all jurisdictions in which FILE operates.  

• The Finance team is high performing, collaborative and viewed as a valued partner across FILE functions.  

• FILE's Senior Leadership Team is viewed as effective, collaborative and thought leading, with the Director of Finance contributing meaningfully to collective SLT accountability and decision making.  

• JEDI principles are championed and embedded across FILE, with the Director of Finance modelling and advancing these values in all aspects of their leadership  

About you

We know that long lists of criteria can be discouraging and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply. 

We also recognise that skills and experience can be gained in unexpected places, so we welcome applications from candidates who feel they have relevant skills for the role, gained from a wide range of professional, lived and learned experiences. 

Essential criteria 

Technical Skills 

• Qualified accountant (ACA, ACCA, CIMA or equivalent), or qualified by experience at an equivalent level. 

• Significant experience leading finance functions within an international organisation of comparable scale and complexity (£60m+ annual income/expenditure). 

• Proven strategic and operational leadership of finance, spanning financial planning and analysis, operations and systems, and risk and compliance. 

• Strong working knowledge of statutory and regulatory compliance across multiple jurisdictions, treasury management, and donor financial compliance across private philanthropy and institutional funders. 

• Exceptional long-term financial planning, modelling and budgeting skills, with a track record of translating complex financial data into clear strategic insight. 

Power Skills  

• A visible, values-driven leader who leads through change with confidence, coaches and enables their team, and fosters a culture of collaboration and transparency. 

• Communicates with clarity and confidence at all levels, including Board and executive level, adapting style and language to the audience. 

• Strategic thinker who connects financial insight to organisational decision-making and applies sharp analytical thinking to complex problems. 

• Highly collaborative and adaptable, building trusted relationships across functions and remaining effective during periods of ambiguity and change. 

• Acts with integrity, exercises strong professional judgement, and actively champions JEDI principles across all aspects of their leadership. 

Working for FILE

FILE is a collaborative community of individuals who share a passion for climate, nature, and justice. We bring together knowledge and experience to support our mission.  

Our people are empowered to lead their work both individually and as part of a wider team in order to make impactful change. As a relatively young organisation with the ambitious mission to change global systems, our roles are ideally suited to those who are strategic, innovative and collaborative, and open to growing in line with the Foundation.  

FILE is committed to challenging systemic injustice. Our ability to do so is strengthened by the diversity of our partners and staff. Our mission, work and impact is global, with staff and partners from across the world and a range of lived experiences. We are actively working to create a culture where colleagues feel welcomed, heard and supported to succeed and thrive.  

How FILE supports its staff

FILE is committed to creating a workplace that supports our staff to do their best work and develop professionally. FILE offers a generous annual leave policy and additional time-off work to support wellbeing. Amongst other benefits, FILE offers private healthcare, enhanced maternity, paternity and shared parental leave, enhanced sick leave, flexibility working remotely and also abroad and a matching contribution to a pension scheme.  

Applications

Please apply on our website and upload your CV and Cover Letter. This role is open for applications immediately and we accept applications on a rolling basis but we will not accept any applications after 01 July 2026. If you are interested, we encourage you to submit your application as early as possible. 

Representation and Culture

FILE recognises the under-representation of historically marginalised communities and individuals in climate, nature and philanthropy spaces. We are committed to developing an organisation that represents the world we are looking to protect, and building a culture that supports this.

We are keen to hear from people belonging to communities that are often under-represented in climate justice and philanthropy, including those from the Global Majority, LGBTQIA+ communities, and Disabled communities, as well as others with experience of marginalisation and those belonging to more than one of these communities.

FILE is committed to building policies and practices that ensure no current or prospective employee is discriminated against on the basis of disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

About Spear

We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.

About the role

This is an exciting role within Spear’s programme delivery team, leading and inspiring Centre Managers across a region to deliver high-quality coaching and strong outcomes for young people. The role combines line management, performance oversight and contributing to the ongoing development of Spear’s coaching culture and curriculum. It’s a great opportunity for an experienced coach and people manager to shape delivery and help more young people move into education, employment, or training.

Key information:

• Salary: from £36,000 dependant on location
• Location: London/South of England or West of England
• Full-time, Permanent
• 28 days annual leave (including Christmas gift days) plus bank holidays (pro rata)
• Regular staff prayer meetings, conferences and retreats (one residential)
• Closing date: Friday 3rd July (We interview on a rolling basis and will close the role early if we find the right candidate)

We are an office-based organisation, working face-to-face with the trainees and value the collaboration and opportunities to work creatively and build community that this offers us. There is an expectation of travel and of spending time in the centres where the Programme Manager has oversight.

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• Excellent all-round coaching ability, with extensive coaching experience in group and 1-1 facilitation and/or other relevant transferable skills
• Highly experienced in line management and holding responsibility for others’ professional development and wellbeing
• Effective interpersonal skills and high emotional intelligence, with the ability to relate confidently to church partners as well as a range of audiences, internally and externally
• Self-motivated forward planner who exercises initiative, with the ability to prioritise workload, including working well under pressure
• Good IT skills, with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook, and PowerPoint

Location: Home based within commuting distance of either Edinburgh, Cardiff or Belfast 

Salary: £32,750 per annum
Hours: 35 hours per week 

Interview date will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.  

This is a full time fixed-term position for one year (with possible extension subject to funding). 

Who we are looking for  

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Policy and Public Affairs Officer – Devolved Nations to help us build on this momentum.

The role of the Senior Policy and Public Affairs Officer - Devolved Nations is vital to achieving our UK-wide advocacy mission: to reduce health inequalities in type 1 diabetes, to widen access to type 1 diabetes treatments and technologies and to ensure that people with type 1 get access to emerging new treatments and future cures in the devolved nations.  

You will lead on projects with key stakeholders and high-level Parliamentarians, such as our access to treatments and early detection work, as well as people with type 1 diabetes, policy makers and researchers. You will help to deliver Breakthrough T1D’s influencing plans, improving access to and choice of type 1 diabetes treatments and technology in the devolved nations.  

Experience required 

• Experience of working successfully with politicians, their offices, Government departments, and other public affairs stakeholders to influence policy and to influence public/stakeholder discourse across the devolved nations

• Experience of leading public affairs delivery in at least one (preferably all) of the devolved nations 

• Experience in analysing Government policy in-depth and creating policy briefings  

• Experience of drafting briefings, reports and policy submissions   

• Experience of communicating across a range of parliamentary and professional stakeholders at all levels   

• Demonstrable knowledge, interest and experience of working in a public affairs and policy-based environment 

• Experience of organising stakeholder events  

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Purpose of the role

Are you passionate about how digital communications can be leveraged to help even more people understand the role and importance of churches and to encourage and support those who are caring for these historic buildings? We are looking for a part-time Communications Officer to join our small Communications Team at the National Churches Trust. You will help plan, write, build and send our regular newsletters, manage our photo library and permissions, and support us in making sure our website is up-to-date, accurate and accessible.

If you are a good communicator and writer, you understand the importance of UX design and supporter journeys, and you want to use your skills to help keep churches open and in use, then this could be the role for you.

Hours of Work: Part-time, 21 hours per week split over three days, working Tuesday, Wednesday and Friday.

Introduction to the National Churches Trust

We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of their communities.

Our mission:

• We Speak Up: churches are valued and supported

• We Build Up: churches are well maintained, adaptable and in good repair

• We Open Up: churches are sustainable, open and welcoming

Our values:

• Being straightforward in responding to others’ needs

• Providing support that makes a difference

• Joining forces to achieve greater impact

• Driving change that brings our vision closer​

Please note, we are not looking for any freelancers to fulfil this role.

For more information, download the job description supporting document. To apply, visit our careers page via the Apply button.

Closing date: Midnight on Sunday, 12 July 2026.

Interviews: Thursday 23 or Friday 24 July 2026 in Westminster, London.

Thank you for your interest in the National Churches Trust and our mission to see open churches thriving at the heart of their communities. We look forward to hearing from you.

Location: London, UK (hybrid working – from Albert House, Old Street)

Team: Resource Mobilisation

Contract: Permanent 

Salary range:  £37,590 - £39,402 per annum

Closing date: 10 July 2026 (midnight UK time)

ABOUT THE ROLE

Start Network has an exciting opportunity for a Partnerships Engagement Officer to join our growing Resource Mobilisation team. The role supports donor engagement and income growth, working with trusts, foundations and corporate funders to build strong, long term relationships through high quality stewardship, communications and engagement.

You will support the management of existing and new donor relationships, contribute to proposals and reporting, research and cultivate new funding opportunities, and work closely with colleagues across the organisation to deliver clear and compelling donor communications. The role also leads on the coordination of Start Network’s annual donor visit, taking the full range of our donors to a priority Start Network country of operation to see our work in action.

WHAT IS START NETWORK?

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.

Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.

OUR VALUES

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.

OUR OFFER TO YOU

• Being a part of a network involved in bringing change to the humanitarian sector.
• Hybrid working with options to work from home and remotely to support your work/life balance
• Employee Assistance Programme through Smart Health (depends on the country based)
• Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
• 25 days’ holiday (if UK based) plus 2 company days over the End of Year period for all staff (depends on the country based)

INFORMATION FOR CANDIDATES

Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.

Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.

APPLICATION

Please contact the People and Culture Team if you have any questions or need support with your application. Please email us.

We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.

Closing date: 1st February 2026

Date for 1st Interview: 15th /16th July  (Subject to change)

Date for 2nd Interview: 20th July (Subject to change)

We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.

Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.

Location: London
Contract: Permanent, Full-Time
 

Are you a proactive IT professional with a passion for infrastructure, systems, and delivering reliable technology services? The ITF is seeking a Technology Infrastructure Support specialist to join our Systems, Digital and Data Department, supporting the delivery and maintenance of core IT infrastructure across our global organisation.

This is an exciting opportunity to play a key role in ensuring our technology environment is secure, efficient, and fit for purpose, supporting colleagues across an international network.

About the Role

As the Technology Infrastructure Support Specialist, you will work as part of a collaborative global IT function, supporting the organisation’s infrastructure, systems, and core technology services.  This is a hands-on role requiring a broad technical skillset and the ability to work across infrastructure, security, cloud services, end user support and project delivery.

Working in a hybrid London-based role, you will be comfortable moving between infrastructure management, security initiatives, project delivery and operational support. You will act as a technical lead for infrastructure and security related activities, provide third line support for complex issues, and work closely with colleagues and suppliers to support the delivery of IT initiatives that enhance user experience and organisational effectiveness.

Key responsibilities include:

Infrastructure & Systems Support

• Support the maintenance, monitoring, and performance of IT infrastructure, systems, and networks.
• Assist in the delivery of infrastructure upgrades, improvements, and projects.
• Troubleshoot and resolve technical issues related to systems, hardware, and connectivity.

User & Technical Support

• Provide technical support to users where required, working closely with the wider IT team to ensure seamless service delivery.
• Support the setup, configuration, and maintenance of devices and systems.

Security & Compliance

• Support IT security protocols and ensure systems are maintained in line with organisational policies and best practice.
• Assist in identifying and escalating risks, vulnerabilities, and incidents.

Collaboration & Continuous Improvement

• Work collaboratively with global IT colleagues to maintain consistent standards and processes.
• Contribute to documentation, knowledge sharing, and continuous improvement of IT services.
• Support the implementation of new technologies and tools.

About You

As a global organisation, we are seeking someone with a strong all-round technical capability and a proactive approach to problem solving. You will be adaptable, willing to take ownership of issues, and confident working across multiple areas of technology. Most importantly, you will have a desire to continue developing your skills and experience while supporting colleagues across an international environment.

To be successful in this role, you will have:

Relevant IT experience:
Experience supporting IT infrastructure, systems, or technical environments, ideally within a multi-site organisation.

Technical knowledge:
Understanding of core IT infrastructure, including networks, systems, hardware, and cloud-based technologies.

Problem-solving skills:
Strong troubleshooting ability with a proactive and solutions-focused approach.

Communication skills:
Ability to communicate technical information clearly to both technical and non-technical users.

Security awareness:
Understanding of IT security principles and best practice.

Collaborative approach:
Ability to work effectively as part of a team and contribute to shared goals.

Why Join Us?

This is a great opportunity to develop your career within a global, values-driven organisation. You’ll work as part of a supportive and collaborative IT team, contributing to meaningful work that supports colleagues and operations worldwide.

Location: Westminster, London

Contract: 6 months FTC (Maternity Cover)

Salary: £40,780 (NJC Scale 26-28) incl. LW + pensions and other benefits

Hours of work: Full-time 35 hours per week excluding breaks

Annual leave: 35 days per year, including Bank/ Statutory Holidays

Closing date: Friday 3rd July 2026

About the role

The People Services and Volunteers Partner is responsible for delivering an efficient, responsive and people-centred service across the full employee and volunteer lifecycle. The role acts as a key first point of contact for managers, staff and volunteers, ensuring high-quality administration, recruitment coordination, onboarding, compliance, record-keeping and people support.

Main duties

People Services Operations

• Act as the first point of contact for day-to-day People Services queries from staff, volunteers and managers, providing advice and guidance
• Own the employee and volunteers lifecycle support and administration (new hire paperwork, pre-employment checks, induction, role/salary changes, Personio updates, time off management, benefits administration, leaves and terminations, involving the preparation of documentation), tracking/processing information and record-keeping.
• Support the rollout, optimisation, and ongoing maintenance of our HRIS (Personio), ensuring accurate employee lifecycle data, leveraging data insights for continuous improvement, and maintaining compliance with HR policies.
• Maintain our Volunteer Management Software (Better Impact), ensuring volunteer data is accurate and up to date.
• Maintain accurate, confidential and up-to-date people records and documentation in line with data protection requirements and internal procedures.
• Identify opportunities to streamline ways of working, reduce duplication and improve the overall effectiveness of the People Services function.

Recruitment and Selection

• Coordinate recruitment activity for staff and volunteers, including managing vacancies via the organisation’s website, liaising with hiring managers, arranging interviews.
• Help ensure recruitment processes are efficient, inclusive, well organised and compliant.
• Work with departments to understand their needs and help shape appropriate volunteer roles.

Payroll Administration

• Undertake payroll-related administration and ensure relevant staff information is processed accurately and within deadlines.
• Ensure records across systems are accurate, current and aligned with internal reporting and compliance standards.

Volunteer Experience Coordination

• Build positive relationships with volunteers and managers to ensure volunteers feel valued, informed and well supported.
• Act as the first point of contact for volunteering enquiries, manage applications, conduct interviews, and manage references and onboarding requirements.
• Assist with volunteer scheduling / rota-related activity where required, helping to ensure appropriate volunteer coverage and a positive volunteer experience.
• Help promote volunteering opportunities through local networks and online platforms.
• Support the planning and coordination of The Passage’s volunteer celebration events (including the Christmas Party), working closely with the People Services team, Primary Services and other Services to ensure successful delivery.

General responsibilities

• Work with your line manager to ensure the role continues to meet the strategic aims of The Passage.
• Attend internal and external meetings, training sessions, and events as required.
• Participate in regular supervision and annual appraisals, identifying your own development needs.
• Follow all organisational policies and procedures, especially those related to Health and Safety, Confidentiality, and the Code of Practice.
• Support the implementation of The Passage’s Diversity and Equality Policy in all aspects of your work.
• Maintain a high standard of professionalism, aligned with the values and ethos of The Passage.
• Carry out any other duties appropriate to the role.

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and People Services team continue to evolve, the role may evolve in consultation with the postholder. 

Desired experience

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your application, please address essential criteria demonstrating your understanding and knowledge, and give evidence of your experience and abilities.

• E1: Experience in a HR, Volunteers, Recruitment or an office administrative role, demonstrating proficiency in effectively managing high-volume workflows.
• E2: Experience of handling confidential records and applying data protection principles in practice.
• E3: Experience using HR / volunteer management systems, ideally including Personio and Better Impact or similar systems (desirable)

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Desired Knowledge and Skills

K1: Basic understanding of employment laws, regulations and compliance requirements.

S1: Confident IT skills, including Microsoft Office and HR systems.

S2: Ability to build excellent working relationships at all levels

S3: Acute eye for detail and accuracy is crucial to ensuring accuracy in data entry, documentation, and HR processes, minimising errors and discrepancies

S4: Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment.

S5: Ability to handle and analyse large volumes of employee data accurately, ensuring data integrity and maintaining strict confidentiality.

S6: Aptitude for identifying and resolving HR-related issues promptly and efficiently, while adhering to established policies and procedures.

S7: Ability to work independently and collaboratively, maintaining professionalism and confidentiality.

As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.

Customer Support Engineer
Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day)
Contract: Fixed term role until 31 March 2027
Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.

Role Summary

The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders.

The role exists as the front line of customer technical support for users of Into Film’s online offer, including the educator, club member, and online learning websites.

The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation.

Main Responsibilities:

• Provide customer service and manage support queries from users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system (“CRM”)
• Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application
• Participate in rota for answering the main Into Film phone line
• Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users
• Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency
• Assist with creation and distribution of support-focused surveys of our users
• Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors
• Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Excellent customer relationship and service management skills
• Exceptional communication skills (verbal and written)
• Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency
• A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights
• A good understanding of the education market and curriculum (formal and informal)

Desirable:

• Familiarity with the Microsoft Office Suite (Office 365)
• Salesforce case management experience (Service Cloud)
• A love and knowledge of film

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 10:00am, Tuesday 30th June 2026 (BST)
Interviews will be held between 14th and 15th July 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

About us 

The Royal Marsden Cancer Charity exists to improve the lives of people affected by cancer—at The Royal Marsden and far beyond. 

We fund world-leading research, cutting-edge equipment, and groundbreaking treatment that helps transform care for cancer patients in the UK and across the world. By supporting one of the world’s leading cancer centres, we play a vital role in developing new treatments and improving outcomes for patients everywhere. 

Following a period of significant growth, we are now entering an exciting new phase—expanding our impact, strengthening supporter relationships, and investing in the future of cancer care. 

About the role 

This is an exciting opportunity to join our ambitious Legacy team at a pivotal point in its growth. 

As a Legacy Executive, you’ll play a key role in helping to secure vital future income by delivering exceptional supporter experiences and supporting the development of our legacy marketing programme. You’ll work closely with colleagues across fundraising to inspire supporters to leave a lasting gift that helps drive life-saving advances for generations to come. 

This role is ideal for someone looking to develop a career in fundraising or marketing, particularly within legacies, while making a meaningful difference. 

What you’ll do 

• Manage responses to legacy enquiries, ensuring supporters get the information they need to consider including a gift in their Will.

• Work with Free Will service providers to ensure an excellent supporter experience 

• Support the planning, delivery and evaluation of multi-channel legacy marketing campaigns 

• Collaborate with teams across the charity to raise awareness of legacies and support integrated campaigns 

• Help deliver engaging supporter events and recognition activities 

• Assist with legacy administration when required 

• Work with Free Will service providers to ensure an excellent supporter experience 

• Collaborate with teams across the charity to raise awareness of legacies and support integrated campaigns 

About you 

We’re looking for someone who is organised, proactive, and motivated by making a difference. 

You’ll bring: 

• Experience coordinating projects or campaigns from start to finish 

• Strong written and verbal communication skills 

• Excellent organisational skills and attention to detail 

• Confidence engaging with a wide range of audiences 

• Sensitivity and empathy, particularly when communicating with bereaved supporters 

• A genuine interest in fundraising, marketing, or the charity sector 

Why join us? 

This is a fantastic opportunity to be part of a high-performing, supportive team within a charity that is making a real difference to people’s lives. 

We offer: 

• The chance to contribute to pioneering cancer research and care 

• A collaborative, ambitious and values-driven culture 

• Strong opportunities for learning, development and career progression 

• Flexible and hybrid working arrangements 

Benefits 

• 27 days annual leave plus bank holidays 

• Generous pension scheme (up to 6% employer contribution) 

• Employee assistance programme 

• Modern offices in Chelsea and Sutton with subsidised canteens 

Inclusion matters 

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences. 

Apply now 

If you’re looking for a role where you can build your career while making a meaningful impact, we’d love to hear from you. 

Job Title: Music Marketing and E-Commerce Manager                       

Location: Hybrid (with 1 day per week in the London Office)

Hours: 35 hours per week                                                          

Contract type:  Permanent

Salary:  £39,219

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• We’re looking for someone who wants to bring their e-commerce and music industry expertise to Teenage Cancer Trust, helping us create world-class fan experiences that generate life-changing support for young people with cancer.

• You’ll join a talented and supportive team with experience across major labels and touring, and a shared passion for music that shapes everything we do. Working alongside some of the most celebrated names in music, you’ll help deliver artist campaigns, merchandise launches and memorable fan experiences that combine creativity, commercial ambition and meaningful outcomes.

• This role combines commercial creativity with fan insight, digital innovation and a deep understanding of music culture to grow audiences, deepen engagement and drive meaningful revenue.

If you’re excited by the idea of joining a kind and ambitious team where your work has cultural relevance, creative freedom and a clear sense of purpose, we’d love to hear from you.

Key dates:

Applications by 12th July. First stage interviews 20th July online and 2nd stage interviews 27th July potentially in person.

Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

How to apply:

 You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please contact the HR Team.

Garfield Weston Foundation are exciting to be recruiting a Grants and Foundation Assistant to joing their team. 

The Garfield Weston Foundation is a well-established and highly respected grant-making charity, supporting a wide range of causes across the UK. With over £1.7 billion donated since its inception and more than £100 million awarded annually in recent years, the Foundation plays a vital role in strengthening communities and organisations nationwide.  

This is an exciting opportunity to join a purpose-driven organisation at the heart of impactful grant-making. The role will play a key part in supporting charities throughout the application and grant management process, ensuring a high-quality and responsive service at every stage.

You will be a central point of contact for applicants and colleagues alike, providing hands-on administrative and systems support, maintaining accurate records, and contributing to the smooth running of the Foundation’s grants processes. This is a varied and rewarding role, ideal for someone who is organised, detail-oriented, and passionate about supporting the charitable sector.

Key Responsibilities

• Provide administrative and operational support across the full grant lifecycle, from application through to payment
• Act as a key point of contact for charities, responding to enquiries and providing clear and supportive guidance
• Manage shared inboxes and ensure timely, consistent responses across the team
• Maintain and update the grants database, ensuring high levels of data accuracy and integrity
• Support application processing, including eligibility checks and monitoring workflow progress
• Monitor application pipelines and follow up on outstanding information to ensure smooth processing
• Provide flexible support to colleagues during busy periods or staff absence

Person Specification

• Experience in an administrative or customer facing role, ideally within a charity, not-for-profit, or professional environment
• Strong organisational skills, with the ability to manage competing priorities and work effectively in a fast-paced setting
• Excellent attention to detail and ability to maintain accurate, high-quality records
• Confident using Microsoft Office (Excel, Outlook, Word) and working with databases or CRM systems
• Strong communication and interpersonal skills, including excellent telephone manner, with the ability to engage professionally and build effective relationships with a range of stakeholders
• Proactive, adaptable team player with a ‘can-do’ attitude and a genuine interest in the charitable sector

What’s on Offer
Salary: £30,000 - £32,000
Location: Mayfair, London (On Site 5 Days A Week)
Contract: Fixed-term (18 months, with potential extension)

How to Apply
We are partnering with The Talent Set on this appointment. To apply, please submit your CV only. Suitable candidates will be contacted for a conversation with request of a full application.

Commitment to Diversity
Garfield Weston Foundation and The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About the role

As a first line IT support engineer, you’ll play a vital role in supporting our staff across the UK, acting as the first point of contact for all IT-related queries and incidents. You’ll deliver outstanding customer service while resolving issues across a wide range of technologies including Microsoft 365, Windows, macOS, Active Directory, Azure, mobile device platforms, and video conferencing tools.

You’ll manage, triage and escalate service tickets, assist with onboarding and offboarding staff, provide remote and in-person support, and maintain up-to-date documentation and asset records. You'll also have the opportunity to support our key events, liaise with third-party suppliers, and contribute to improving our internal IT processes.

This is a hands-on and varied role ideal for someone early in their IT career who thrives in a dynamic environment and is looking to build both their technical and customer service experience.

About you

You’ll have demonstrable IT knowledge, with the ability to resolve incidents efficiently while providing high-quality user support. You’ll have a working knowledge of supporting Microsoft 365 applications, Windows and Mac operating systems, Active Directory, and remote support tools.

Your excellent communication and interpersonal skills will help you explain technical concepts to non-technical users and deliver clear, professional written communication in tickets, guides, and user documentation. You’ll be organised and proactive, with a logical approach to troubleshooting and a commitment to continuous improvement.

You’ll also be comfortable working both independently and as part of a team, with a willingness to travel to other offices or events occasionally and to adapt to changing priorities.

If you’re looking to shape how IT services support our charity’s vital work, we’d love to hear from you.

Job description and benefits

The job description [DC1] and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£26,99 to £28,000 per annum London based

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date  Thursday 2 July 2026 9 am

Interview date  week commencing 6 July 2026

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

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Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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