Head of operation jobs in London, greater london
Title: Head of Campaigns
Salary: £60,000
Contract: Temporary
Hours: 37.5 per week (Monday to Friday)
Holiday: 25 days per year plus bank holidays
Location: Home based with regular across the UK
Probationary Period: 3 months
Reports to: Chief Executive
Benefits: An additional 3 days holiday between Christmas and New Year
Flexitime policy
5% pension contribution
Anticipated contract duration: 9th November 2026 - February 2028
We are River Action
We are a small and agile campaigning organisation on a mission to rescue the UK’s rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater.
We are a talented team of positive disrupters and stakeholder mobilisers delivering our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.
Our rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for
We're looking for an exceptional campaigner to lead an ambitious environmental campaigning programme for just over a year to cover maternity leave. This is an exciting opportunity for an inspiring leader who can develop bold, strategic campaigns that shift public debate, influence decision-makers and deliver tangible environmental outcomes.
You'll be an experienced campaign strategist who understands that lasting change rarely comes from a single tactic. You'll know how to bring together compelling communications, evidence and investigations, grassroots mobilisation, political engagement, legal interventions and partnerships into integrated campaigns capable of changing policy, behaviour and corporate practice.
We're looking for someone who combines strategic vision with practical delivery. Someone who is comfortable making decisions in a fast-moving environment, spotting opportunities as they emerge and adapting campaigns to maximise impact.
Experience in environmental campaigning would be highly valuable, but above all we're looking for someone with an outstanding track record of leading successful campaigns that have shifted opinion, influenced policy or held powerful institutions to account.
We’re looking for someone who brings energy, creativity and courageous leadership. Someone who is excited by building campaigns that challenge the status quo, comfortable navigating complexity and able to combine bold thinking with sound judgement. You'll know when to disrupt, when to collaborate and how to inspire others to believe that together we can restore the UK’s rivers.
If you're motivated by creating change, thrive in a dynamic environment and want to lead campaigns that make a genuine difference to one of the UK's greatest environmental challenges, we'd love to hear from you.
What you’ll be doing:
As Head of Campaigns, you will be developing and delivering bold, integrated campaigns that drive lasting change for the UK's rivers. You'll lead and inspire a talented team of campaigners, helping them to develop innovative, impactful campaigns while fostering a collaborative, ambitious and supportive culture. You'll work closely with colleagues across communications, policy, legal, fundraising and research, ensuring our work is strategically aligned and greater than the sum of its parts.
Leading River Action's Campaigns Team, you will shape the organisation's campaigning strategy, ensuring our work is innovative, evidence-led and designed to influence public opinion, hold polluters to account and secure meaningful political and systemic change. You'll create campaigns that connect compelling storytelling with community mobilisation, strategic communications, political advocacy, legal action and partnerships, ensuring every part of our work contributes towards our mission to rescue the UK’s rivers.
You'll provide strategic leadership across the full campaign lifecycle, overseeing campaign planning, delivery, budgeting, resourcing and evaluation. You'll ensure our campaigns are informed by robust evidence, guided by clear objectives and measured against meaningful outcomes, using insight and learning to continually strengthen our impact.
You will lead River Action's communications and public profile, ensuring our campaigns cut through the national conversation, inspire public action and strengthen our reputation as one of the UK's leading environmental campaigning organisations. You’ll oversee media, messaging and campaign communications that amplify our voice and build public support for change.
Internally, you'll work in close partnership with the Head of Public Affairs to ensure our public campaigns reinforce and accelerate our political influencing work, while ensuring community campaigns and grassroots action inform our national priorities. You'll also work alongside the Head of Legal to develop campaigns involving strategic litigation to achieve change within and outside of court and legal processes, using legal action as a catalyst for wider public awareness, policy change and industry accountability.
As a member of River Action's Senior Management Team, you'll help shape the strategic direction of the organisation and contribute to organisational leadership beyond your own department. You'll work alongside the CEO and fellow Heads of Department to deliver our organisational strategy, embedding collaboration, innovation and impact across all areas of our work.
You'll also play a key role in securing the resources needed to deliver our ambitions. Working with the Head of Development, you'll help develop compelling funding proposals, inspire funders with our vision and demonstrate the impact of our work through robust monitoring, evaluation and reporting. Working with the Finance and Operations Manager, you'll oversee campaign budgets, ensuring resources are managed effectively and strategically.
Main Duties
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Provide strategic leadership as a member of the Senior Management Team, supporting the CEO to deliver River Action's organisational strategy, theory of change and long-term vision.
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Lead the development and delivery of River Action's integrated campaigning strategy, ensuring our public campaigns drive measurable environmental, political and societal change.
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Develop and oversee a portfolio of ambitious national campaigns, identifying opportunities to influence public opinion, policy, regulation and industry practice through innovative and impactful campaigning.
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Lead River Action's communications, media and public engagement strategy, ensuring compelling storytelling, strong brand visibility and effective use of traditional, digital and social media to grow our influence and supporter base.
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Lead the planning and delivery of River Action’s creative interventions and actions, from polling, petitions and shareholder actions to public protests and high-profile actions.
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Serve as a senior public representative and spokesperson for River Action, building the organisation's profile and influence through media engagement, public speaking, stakeholder engagement and high-profile external events.
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Oversee River Action's digital campaigning platforms, including the strategic development of our website and digital engagement tools.
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Work closely with the Head of Public Affairs to ensure campaigns and political advocacy are fully integrated, maximising opportunities to influence government, regulators and decision-makers.
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Work closely with the Head of Public Affairs to ensure grassroots action informs national campaigns, and national campaigns empower and amplify community action.
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Work with the Head of Legal to identify, develop and deliver strategic legal interventions that strengthen campaigns, increase accountability and drive systemic change beyond the courtroom.
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Build and maintain influential relationships with campaign partners, coalitions, NGOs, academics, community organisations, funders and other key stakeholders to maximise collective impact.
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Lead campaign planning, governance and delivery, ensuring campaigns are effectively resourced, managed and evaluated against agreed objectives, budgets and monitoring, evaluation and reporting (MER) frameworks.
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Lead, inspire and develop the Campaigns Team, fostering a collaborative, creative and high-performing culture that enables colleagues to thrive and deliver exceptional work.
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Work with the CEO, Head of Development and senior colleagues to secure funding for campaign activities, contributing to funding proposals, donor engagement and impact reporting.
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Work with the Finance and Operations Manager to develop, monitor and manage campaign budgets, ensuring resources are used effectively and strategically.
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Support organisational reporting by contributing to Board papers, quarterly and annual reports, organisational planning and performance monitoring.
Other Duties & Responsibilities
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Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.
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Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.
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To maintain confidentiality in all areas of work at River Action.
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UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.
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Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace and a positive organisational culture.
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Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.
What you’ll bring
The position will suit a strategic, well organised, energetic, passionate and dedicated person. The ideal person will be an excellent leader, a people person, and thrive within a dynamic and fast-paced environment. The person will have a passion to protect and restore our waterways and hold those responsible for environmental destruction to account.
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Ability to think strategically to deliver campaigns that are positively disruptive and meet River Action values.
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Line management experience of highly experienced professionals, bringing out the best in your team.
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Creative attitude and skills for solving problems and raising awareness of problems and solutions.
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A head for organisation and excellent time management, bringing others along with you in planning and delivering interventions and projects at short notice and under pressure.
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Experience in public and/or political campaigning either within or outside the environmental sector.
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Experience and contacts in communications and PR.
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An understanding of the issues that are impacting our rivers, and their solutions.
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The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.
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The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, government, industry leaders, supporters and followers on social media.
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Exceptional IT literacy and a head for figures and budgeting.
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Ability to work independently and take initiative to solve problems.
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Ability to work flexible hours as necessary.
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A good team player with a willingness to muck in as and where required.
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Ability to think clearly even when working under pressure.
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A passion for River Action’s mission and vision.
Diversity and Inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles.
How to apply
To apply, please submit to jobs at riveractionuk dot com with the subject ‘Head of Campaigns’’:
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your CV (2 pages max),
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a cover letter (2 pages max) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and
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a written submission (2 pages) as described below.
Only applications including all three documents will be accepted. Please provide your documents in pdf format.
Written submission
River Action is looking to develop a campaign around water security in the UK to launch in 2027. Please put together a campaign brief setting out the challenges faced, how we would develop and deliver this campaign including campaign asks; campaign outcomes; public, political and legal tactics; routes for funding and resource requirements.
Your campaign brief should be no longer than 2 sides of A4.
Application process
Applications will be reviewed on a rolling basis until 23:59 on 19th July.
Should your application be shortlisted, the next stage will involve an initial 30 minute interview on 28th July via video conference. You may then be invited to attend a second interview with a panel on 3rd August.
Please indicate in your covering letter or in a covering email your availability for interviews on these dates.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.
The client requests no contact from agencies or media sales.
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood. To carry out its charitable work the NSPCC relies on the fundraising support of people across the UK for 90% of it’s income. Within fundraising our aim is to provide maximum resources for the NSPCC. We aim to provide the best possible supporter experience, building long-term relationships to create an experience which is different, better and more rewarding than that of supporting any other charity.
The Associate Head of Mass Participation Fundraising is a member of the Supporter Led Fundraising Leadership Team and the Philanthropy & Partnerships Department. The role contributes to the overall leadership and management of the team and department as well as implementing the fundraising plans and strategies for the Engagement & Fundraising Directorate.
Mass Participation Fundraising is an important component in the NSPCC’s Engagement and Fundraising strategy. The post holder will lead and develop a first-class team to develop our portfolio, engaging and deepening the relationship with participants into long-term supporters and optimising the fundraising income they generate.
A key element of the role is to provide leadership across a diverse team, which includes Third Party Events, DIY fundraising and Schools Fundraising. The role will work collaboratively across all departments to build the best possible supporter relationships to generate income and promote key organisational messages to external audiences.
Job purpose
To deliver effective fundraising activities from a mass participation portfolio of diverse products, events and opportunities. To manage relationships with suppliers and agencies, while providing leadership and management to fundraising staff within the Mass Participation Fundraising team. Continually refreshing, improving and growing the portfolio, facilitating increased income generation across all teams.
• To have accountability and responsibility for the budgetary performance of three core Mass Participation income generation streams (Third Party Events, DIY Fundraising, and Schools Fundraising)
• To form and deliver the strategy of acquisition, stewardship and retention of mass participants
• To identify synergies and best practice across similar operations within and beyond Engagement & Fundraising, applying principles of Supporter Centricity across participants and their connected supporters
• To take a lead role in working effectively with other teams and departments to maximise the recruitment of supporters and their fundraising to deliver income for children
• To lead, manage and develop the Mass Participation Fundraising team in line with our values and behaviours
Key relationships - Internal
• Reports to the Head of Supporter Led Fundraising
• A member of the Supporter Led Fundraising Leadership Team
• Line manages team leaders of Third Party Events, DIY Fundraising and Schools Fundraising teams and the Senior Marketing Officer
• Works closely with other teams within the Engagement & Fundraising Directorate operating nationally and locally to develop supporters, potential supporters and business projects
• Works closely with colleagues in other directorates to inform, support and manage fundraising activity and use relevant management information to maximise the impact of fundraising activities - such as Data, Tech and communications.
Key relationships - External
• Peers within the local and national fundraising sector
• Professionals/trade bodies/organisations that are the forefront of mass participation and supporter acquisition
• Marketing agencies and creative suppliers
Main duties and responsibilities
• To work with Head of Supporter Led Fundraising to develop ambitious strategies and business plans to optimise and grow income
• To guide and direct the implementation of agreed strategies including influencing the plans and activities across other fundraising audience streams
• To develop, deliver and be accountable for teams' annual budgets through monitoring, managing and reforecasting financial performance, ensuring that contingency plans are in place as required
• To guide and direct efficient acquisition strategies across Third Party Events, DIY Fundraising and Schools Fundraising and ensure all supporters are onboarded to the organisation appropriately, supporting retention.
• To seek and commission insight of sector-wide fundraising opportunities through a range of markets and/or supporter groups, to inform the team strategies
• To be accountable for the management of agency relationships and core suppliers that are key to the delivery of income growth and supporter satisfaction
• Within the Supporter Centricity framework, promote and prioritise lead sharing across fundraising, ensuring supporters follow the best supporter journey, establishing Mass Participation as a core route for new supporter acquisition
• To work with other functions, such as Children's Services, Technology and Communications to optimise compelling propositions, messaging within effectively delivered supporter journeys
• To foster an innovative culture within the team to generate increased income though incremental changes in pre-existing products or new product development.
• To recruit, train, develop and manage staff in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development
• To participate in Engagement & Fundraising or cross-directorate projects as required
Responsibilities for all Staff within the Income Generation Directorate
• A commitment to safeguard and promote the welfare of children, young people and adults at risk.
• To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up-to-date and accurate.
• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities.
• To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising teams do likewise.
Person specification
1. Experience of leadership to successfully drive income growth from event participation, DIY or schools fundraising either in the commercial or charity sector
2. Skilled in strategic planning and development to find new ways to drive growth in an established market
3. Strong written and verbal communication skills to effectively share complex information, propositions and business cases
4. Substantial experience of budgetary management and financial planning
5. Understanding of acquisition marketing strategies and integrated marketing planning approach.
6. Leadership and management experience of a diverse and geographically dispersed team to deliver results, with a commitment to Equality, Diversity and Inclusion
7. An ability to influence, empower, support and develop those who work with and for them
8. Experience in managing strategic relationships with suppliers, such as creative agency providers including the management of SLA's and performance measures, ensuring sustained high level of performance
9. Experience of presenting to and influencing senior stakeholders and external audiences
10. Willingness to work flexibly to changing deadlines and demands and the ability to travel to support the delivery of our event portfolio.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
Contract: fixed-term (12 months), full time contract.
Hours: 35 hours per week (1 FTE)
Salary: £58,000 - £62,000
Location: Hybrid, anchored to the London Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
The Head of Corporate Partnerships & Business Development is a key role within the Income Generation Team, central to driving Carers Trust’s corporate income growth and delivering our strategy, A Fair World for Carers. The postholder will be responsible for developing and leading high‑value partnerships, shaping compelling propositions, and managing a portfolio of corporate relationships to achieve ambitious income targets.
We are seeking a confident and commercially minded leader with experience in business development and partnership management. The successful candidate will build and influence strong relationships across a wide range of stakeholders, requiring excellent communication, collaboration and leadership skills.
As the postholder you will:
- Work with the Executive and Leadership teams to transform strategic priorities into compelling fundable programmes, products and services.
- Take strategic and timely decisions balancing internal stakeholder’s priorities whilst also considering external trends and opportunities.
- Regularly monitor income and expenditure budgets and undertake re-forecasting and implement contingency plans if required.
Please download the attached recruitment pack to find out more.
Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.
Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)?
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Finance
Location: Fully remote with flexible working arrangements. You must be able to travel 1-2 times per month for a team day in Bristol, Reading, or London, for which expenses will be covered.
Salary: £46,350 - £49,440 depending on experience
Contract: Part-time (0.8 FTE, 4 days per week), Permanent. We are flexible with how these hours are worked - working pattern to be discussed with the successful candidate.
Closing date: Monday 13 July
Interview date: Week commencing 27 July
Start Date: ASAP - this is a new role
Reporting to: Operations Director
Direct Reports: Finance Officer
Role Purpose
The Head of Finance plays a key role in supporting Good Faith's financial health, sustainability and growth. Working closely with the Operations Director and colleagues across the organisation, they provide the financial insight, systems and support that help teams make informed decisions, deliver impactful work and plan confidently for the future.
The role combines hands-on financial management with the ongoing development of financial systems, tools and processes to support Good Faith's growth and evolving needs.
Working in partnership with the Operations Director, Senior Leadership Team, thematic project delivery ("track") leadership teams and project leads, the Head of Finance helps promote sound financial stewardship, clear reporting and responsible use of resources.
The role also provides financial management support to Good Faith Foundation, working alongside its trustees and Charity Development Lead.
The Head of Finance line manages the Finance Officer, supporting their development and helping to ensure the smooth day-to-day running of the finance function.
Key Responsibilities
Financial Management and Reporting
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Support the effective management of Good Faith's finances, helping to ensure accurate reporting, strong financial stewardship and long-term sustainability.
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Prepare monthly management accounts, including profit and loss, balance sheet and cashflow reporting.
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Provide clear, timely financial reporting and insight to support decision-making by the Operations Director, Senior Leadership Team and Board.
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Help colleagues understand organisational financial performance, identifying trends, opportunities and areas requiring attention.
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Work closely with the Operations Director to develop and improve financial systems, controls, policies and processes that support effective decision-making and organisational growth.
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Coordinate month-end and year-end reporting processes.
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Build positive working relationships with external accountants, banks and other professional advisers.
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Maintain compliance with relevant accounting standards, tax regulations and statutory requirements.
Budgeting, Forecasting and Planning
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Coordinate the annual budgeting process, working collaboratively with SLT and Directors across the organisation.
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Maintain GF’s financial forecast and support scenario planning to inform decision-making and future priorities.
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Monitor organisational, track and project budgets against performance and support teams to understand and respond to variances.
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Provide financial insight and recommendations that help colleagues balance ambition with sustainability.
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Support business planning and provide analysis to inform significant organisational investment and spending decisions.
Project Finance
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Work alongside track leadership teams and project leads to develop, manage and monitor project and track budgets.
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Produce project and track-level financial reporting and analysis, including profitability reporting.
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Help project teams understand financial information and use it confidently in decision-making.
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Provide practical financial support and guidance to help achieve GF’s organisational objectives while making the best use of available resources.
Warm Welcome Campaign
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Work closely with the Warm Welcome Head of Operations and Leadership Team, providing financial support on budgeting, reporting and forecasting.
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Ensure expenditure is accurately recorded, appropriately authorised and aligned with financial policies.
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Produce regular financial dashboards and reporting, highlighting budget variances, emerging risks and opportunities for improved efficiency.
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Provide insight and recommendations that support effective decision-making and responsible resource management.
Cashflow, Reserves and Financial Sustainability
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Monitor and report on cashflow, reserves and wider financial performance, helping SLT plan for the future.
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Manage and process supplier and payroll payments, ensuring appropriate controls and approvals are in place and payments are made accurately and on time.
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Work with the Finance Officer to monitor debtor and creditor performance, supporting the timely collection of income and effective management of liabilities.
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Provide financial insight and scenario planning that supports sustainable growth, informed decision-making and long-term resilience.
Support to Good Faith Foundation
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Provide financial management support to the Good Faith Foundation.
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Oversee the preparation of quarterly management accounts by external accountants, alongside budgets and financial reports as required.
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Support trustees and the Charity Development Lead with financial information, insight and analysis.
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Help maintain appropriate financial controls, governance and compliance arrangements.
Team Management
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Line manage, support and develop the Finance Officer, creating opportunities for learning and professional growth.
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Review and oversee bookkeeping, reconciliations and transactional finance processes.
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Help foster a collaborative, supportive and efficient finance function that supports colleagues across GF.
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Contribute to a positive team culture that reflects Good Faith's values.
Governance and Compliance
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Help ensure GF maintains high standards of governance, accountability and financial compliance.
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Support statutory record-keeping and coordinate company secretarial filings and documentation.
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Coordinate the preparation and submission of VAT returns, annual accounts, corporation tax returns and other regulatory filings, working with external accountants as required.
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Act as a trusted point of contact for external accountants, auditors, legal advisers and other professional advisers.
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Coordinate annual insurance renewals and maintain records of key organisational licences, registrations and financial policies.
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As needed, support audits, compliance reviews and risk management activities, helping to ensure appropriate documentation, controls and procedures are maintained.
Person Specification
Essential Experience
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Qualified accountant (ACA, ACCA, CIMA or equivalent) with at least 2-3 years' working experience
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Experience managing finance functions within an SME, consultancy, social enterprise, charity or purpose-led organisation.
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Experience preparing management accounts, budgets and forecasts.
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Good understanding of UK financial reporting, tax and compliance requirements.
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Experience managing cashflow and financial planning.
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Proficiency in accounting software (Xero) and Microsoft Excel/Google Workspace.
Essential Skills
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Strong analytical and problem-solving skills.
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Ability to communicate financial information clearly and confidently to non-finance colleagues.
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Excellent organisational skills and attention to detail.
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Ability to manage multiple priorities and deadlines effectively.
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Strong relationship-building skills and the ability to work collaboratively with a wide range of people.
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The ability to balance financial sustainability with organisational ambition and social impact.
Desirable
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Experience in consultancy, professional services, social enterprise or charitable sectors.
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Experience managing the finances of grant-funded projects
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Experience supporting boards, trustees or senior leadership teams.
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Knowledge of charity finance and governance requirements.
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Experience supporting and developing colleagues through line management.
Personal Attributes
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Collaborative and relationship-focused, with a genuine desire to support others.
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Inclusive in approach and committed to building positive working relationships
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Proactive and solutions-oriented, with the confidence to improve systems and ways of working.
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Trustworthy, accountable and able to exercise sound judgement.
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Comfortable working in a dynamic and evolving organisation.
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Able to balance ambition with pragmatism, helping the organisation make the most of its resources.
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Committed to Good Faith's mission, values and the positive impact of our work.
Key Relationships
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Operations Director
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Senior Leadership Team
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Project Leads
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Thematic project delivery leadership teams
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Finance Officer
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Good Faith Foundation Charity Development Lead and Trustees
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External accountants and professional advisers
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Clients, funders and other partners as required
Please review the attached JD for full information on how to apply.
The client requests no contact from agencies or media sales.
Location: The role is national, managing teams in Northern Ireland, Wales and across England. You will need to be able to work at one of our BookTrust offices in London, Leeds, Belfast or Cardiff for an average of 8 days per month whilst some of these collaboration days may be worked in partner locations, at events or stakeholder meetings in any part of the country. The position will require regular travel to BookTrust office bases and to visit and engage as needed.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.
Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
This is a new role within the organisation and the postholder will be responsible for defining aspects of the role, building relationships and processes that will enhance our ways of working as part of wider organisational processes.
You will be an excellent communicator who manages up effectively and who is comfortable working across a matrixed managed team. You will work closely with the Director of Partnerships in building relationships, systems and processes that support our delivery across regions and countries as well as working closely with key role holders such as but not confined to the Head of Partnerships Development, and Head of Programme for Vulnerable Children.
The Head of Partnerships Delivery will lead and coordinate our early years scaled programme delivery as well as ensuring activities to support delivery and development of our vulnerable children’s work are catered or within team processes and relationship building with strategic and local stakeholders.
This work spans the organisation – and will have a close working relationships with key stakeholders in operations on aspects of the work as well as to research and impact, design and innovation, growth planning, communications, profile-raising and income generation – and requires strong collaborative working to draw on skills and capacity in all these areas.
To apply, please complete the application along with a copy of your CV.
Want to join us? To find out more about who we are please go to our website.
We actively encourage applications from underrepresented groups and welcome candidates from all backgrounds and communities.
Please note that this advert may close early should we receive a high volume of suitable applications.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website).
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Job Description
The Head of Delivery & Partnerships is a senior leadership role responsible for overseeing the
successful implementation, quality of outcomes, and retention of DFN Project SEARCH programmes
across the UK, the Republic of Ireland and Iberia, in line with our franchise agreement from Project
SEARCH . This role leads the Delivery & Partnerships team, ensuring strategic alignment, excellence
of delivery, and sustained impactful partnerships.
You will play a pivotal role in driving programme quality, ensuring retention, maintaining model
fidelity, and ensuring high-quality outcomes for interns. Additionally, you will oversee the growth of
our number of programmes, in line with our strategic regional and national plans. You will also
contribute to the strategic direction of the organisation, working closely with cross-functional teams
to maximise DFN Project SEARCH’s impact.
Regular travel throughout the UK will be required, with occasional travel to other areas of our delivery.
In addition, occasional international travel may be required, for example to the annual conference in
the United States.
Essential Experience and Skills
• A passion for changing the lives of young people with learning disabilities and / or who are
autistic
• Educated to degree level or relevant Professional Qualification
• Highly motivated and organised self-starters with the ability to work under your own initiative
• Strong understanding of supported employment, education, and local authority partnerships.
• Experience in project management, partnership development, and stakeholder engagement.
• Excellent communication, influencing, and negotiation skills.
• Experience using data systems and performance management tools.
• Experience delivering training and speaking at events or conferences.
• Understanding of SEND provision and funding arrangements in the UK (e.g., EHCPs, DWP, local
authorities).
• Experience working with senior stakeholders via formal reporting mechanisms.
• Leadership experience managing people/teams.
• Financial literacy and experience managing budgets.
Desirable Experience and Qualifications
• Experience working with DFN Project SEARCH programmes or similar supported internship
models.
• Experience in selling services or products and effective account management.
• Knowledge of safeguarding and health & safety in programme delivery.
• Knowledge and experience of using the Microsoft suite, in particular Outlook and Excel
• Experience of using a CRM for administrative and reporting purposes
DFN Project SEARCH are committed to safeguarding and promoting the welfare of children, young
people and adults and expects all staff and volunteers to share this commitment. This post is subject
to an enhanced DBS disclosure.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+
candidates, disabled candidates, and from men, because we would like to increase the
representation of these groups at this level at DFN Project SEARCH.
-Interviews will take place on:
1st round July 23rd and July 24th
2nd and final round: July 31st
Closing date: Sunday July 12th
-Start date - Asap
The client requests no contact from agencies or media sales.
Our client is partnering with Robertson Bell on a retained basis to appoint a Head of Finance on a permanent basis. This is a pivotal leadership opportunity within an ambitious, internationally focused charity at an exciting stage of growth.
This is a unique opportunity to join a fast-growing, mission-driven organisation at a transformative stage in its journey. Reporting directly to the Chief Executive and working closely with Trustees, Board Members and senior stakeholders, the Head of Finance will play a central role in shaping financial strategy, strengthening operational maturity and supporting ambitious international growth plans.
The role
- Lead the development of the organisation's long-term financial strategy, supporting its next phase of growth and international expansion.
- Partner closely with the Chief Executive, Trustees, Board Members and leadership team, providing strategic financial insight to support organisational decision-making, programme investment and fundraising activity.
- Oversee all aspects of financial management across multiple international entities, ensuring robust financial controls, governance and compliance frameworks are in place.
- Lead budgeting, forecasting and scenario modelling processes, supporting both operational delivery and long-term strategic planning.
- Build strong relationships across fundraising, research and programme teams, supporting complex grant funding, restricted income management and commercial partnership activity.
- Oversee the production of monthly management accounts, statutory reporting, audit processes and regulatory submissions across multiple entities.
- Drive improvements in financial systems, reporting processes and operational efficiency as the organisation continues to scale.
- Provide leadership and development support to a small finance team, helping to build capability within the function.
- Act as a trusted advisor across the organisation, balancing hands-on operational delivery with strategic leadership.
- Represent finance confidently at Board and leadership level, communicating complex financial information clearly to non-finance stakeholders.
The organisation
Our client exists to deliver meaningful impact through innovation, collaboration and investment in research. It brings together experts, funders and partners from across the sector to challenge conventional thinking and accelerate progress towards its ambitious mission.
With income, activity and organisational complexity expected to grow significantly over the coming years, the charity is entering an exciting new phase of development. It combines the pace and agility of a scaling organisation with the credibility and influence of an internationally recognised charity.
The successful candidate will join a collaborative leadership team committed to building an organisation capable of delivering lasting impact. Alongside the opportunity to play a pivotal role within a purpose-driven organisation, the role offers flexible hybrid working, genuine work-life balance, professional development opportunities, private medical insurance, life insurance, pension contributions and generous annual leave.
Essential criteria
- Qualified accountant (ACA, ACCA, CIMA or equivalent) or qualified by experience.
- Strong experience in a senior finance leadership role within the charity sector.
- Proven experience managing financial operations, reporting, budgeting and forecasting within a growing organisation.
- Experience operating across complex stakeholder environments, with the confidence to influence and challenge senior leaders and Boards.
- Strong understanding of financial governance, controls, compliance and risk management.
- Strong commercial and analytical skills, with the ability to translate complex financial information into meaningful insight.
- Hands-on and adaptable approach, comfortable operating strategically while remaining close to operational detail.
- Excellent relationship-building and communication skills, with high levels of emotional intelligence and credibility.
- A proactive, solutions-focused mindset with the ability to thrive in a fast-paced, evolving organisation.
- Experience working across multiple entities, funding streams or international operations would be highly advantageous.
If you are a strategic and hands-on finance leader looking to play a meaningful role within a high-growth charitable organisation, we would love to hear from you.
This role is based in London with an expectation of two days per week in the office.
Head of Transactional Finance
Location: London (2 days per week in the office)
Salary: Circa £80,000
Contract: 6–9 Months
Start Date: ASAP
A distinguished housing association is recruiting for an experienced Head of Transactions to join a business during a critical period of their finance journey.
This is an excellent opportunity for a proven transactional finance leader to step into a fast-paced environment, stabilise operations, manage a significant backlog, and lead a large AP and AR function through a period of change.
Key Responsibilities:
- Lead the Accounts Payable and Accounts Receivable functions
- Clear transactional backlogs and oversee reconciliations
- Improve processes, systems and bring structure to a complex environment
- Build strong relationships with senior stakeholders and provide regular reporting
Key Requirements:
- Previous experience as a Head of Transactions, or similar senior transactional finance leadership role
- Strong knowledge of Accounts Payable, Accounts Receivable, team management and system knowledge
- Experience leading teams through periods of change
- A track record of reducing backlogs, improving controls, and delivering operational efficiencies
The successful candidate could come from any sector, with leadership capability and transactional finance expertise being the key requirements.
If you are immediately available or available at short notice and are looking for your next interim assignment, please apply as the role is moving quick.
About us
Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
About the role
The Head of External Relations is a key senior leadership role at Rainforest Foundation UK (RFUK) responsible for overseeing effective fundraising and communications strategies to support the organisation's work protecting rainforests and the rights of Indigenous Peoples and local communities.
Reporting to the Executive Director, this role is responsible for building RFUK’s external profile and support for its ambitious 2033 vision to scale up community-led protection of tropical forests. The position combines strategic communications, outreach, targeted campaigns, and media engagement to connect RFUK’s impactful programmes to its growing audience, supporters and funders.
This a key role in the organisation, managing a small team, working closely with the Programmes team to craft compelling narratives that drive engagement and action, with the Operations team to ensure financial sustainability, and with the Executive Director to create and implement targeted fundraising strategies.
About you
This role requires a strong commitment to social and environmental justice, the ability to form and cultivate relationships with a range of different groups, and the ability to communicate complex issues persuasively.
You’re an experienced leader with a proven track record in both strategic communications and fundraising. You’re a creative communicator who can turn complex issues into persuasive, accessible messages that drive change and support for our mission. You know how to secure significant income from foundations, corporates, individuals and major donors, and you’re confident in building long-term relationships with diverse stakeholders. You thrive on collaboration, motivate teams to achieve ambitious goals, and bring resilience and cultural sensitivity to everything you do.
Job description and benefits
Please download the full job description from our website. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.
Location
This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.
Application Process
To submit your application, kindly complete the online application form by 9AM, Friday 10 July. Please be aware that the form will be anonymised for review by the panel.
Please note that CVs will not be considered.
We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.
Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion.
Initial interviews with shortlisted candidates will be held online on Thursday 16 July. Please let us know in your application if you are available to attend an interview.
The client requests no contact from agencies or media sales.
Head of Data and Insight
Location: London (currently Old Street, moving to King's Cross in 2027). Minimum 2 days based in the office.
Salary: £70,902 - £82,719 per annum depending on experience
Contract: Permanent, full-time (37.5 hours per week)
Pioneer a new role and build a brand-new Data and Insight function at Moorfields Eye Charity, transforming how this world-class health organisation uses evidence, insight and innovation to maximise impact at a pivotal moment of growth.
About Moorfields Eye Charity
Moorfields Eye Charity is dedicated to advancing eye health and transforming lives through world-class research, innovation and patient care. Working in partnership with Moorfields Eye Hospital NHS Foundation Trust and the UCL Institute of Ophthalmology, the charity funds pioneering research, supports life-changing services and helps shape the future of eye health.
As the charity continues to grow, it is investing significantly in its data and insight capability to become a truly evidence-led organisation. This newly created role offers an exciting opportunity to lead that transformation and ensure data drives decision-making, performance and impact across the charity.
The role
Reporting to the Deputy Chief Executive and being an active member of the Management Group, the Head of Data and Insight will provide strategic leadership for data, insight and performance across the organisation.
You will develop and deliver the charity's data strategy, improve reporting and system integration, and build a culture where data informs decision-making across fundraising, grant-making, finance and wider organisational activity. Leading a small but influential team, you will work closely with colleagues across the charity to improve data quality, governance and reporting, while exploring opportunities to utilise AI and emerging technologies.
Key responsibilities
• Develop and deliver the charity's data and insight strategy.
• Lead and develop the Data and Insight function.
• Oversee data governance, quality, security and GDPR compliance.
• Optimise and integrate key systems including ThankQ, Flexigrant, finance systems and Mailchimp.
• Develop reporting frameworks, dashboards and performance measures.
• Lead on data integration, automation and process improvement.
• Provide expert insight and advice to senior leaders and Board committees.
About you
You are an experienced data leader with strong technical expertise and a track record of using data and insight to improve organisational performance, combined with confidence in communicating, engaging and influencing the wider organisation’s team and key stakeholders on the importance of data and insight.
You will have:
• Experience leading data, insight or business intelligence functions.
• A track record of developing data strategies and embedding a data-led culture.
• Strong knowledge of data governance, GDPR and reporting best practice.
• Experience of CRM and business systems integration.
• Excellent analytical, communication and stakeholder management skills.
• The ability to translate complex data into clear, actionable insight.
How to apply - For a full candidate pack and details, contact Faye Marshall at Harris Hill via the apply button.
Closing date: 9am, Monday 13 July 2026
Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.
The Head of Change leads the development, coordination and delivery of the Foundation’s strategic change portfolio. Reporting to the Director of Transformation, this role provides expert direction on organisational change initiatives, ensures alignment with strategic priorities, and builds a culture where transformation is understood, embraced and delivered confidently across the organisation.
The Head of Change acts as the Foundation’s change leader, helping to shape strategy, establishing structures for high-quality programme delivery, and ensuring teams are ready and supported through change. This includes oversight of the Change team, taking a lead on cross-Foundation change initiatives, and ensuring all strategic programmes are governed effectively.
This role is cross-organisational, working closely with the Chief People & Transformation Officer on the operating model, the Chief Financial Officer and the Director of Transformation on planning and delivery.
This role delivers a transformational, organisation-wide approach to change, grounded in best practice, and provides a high-quality, consistent programme delivery through a strengthened PMO capability. The Head of Change delivers improved organisational staff readiness and staff confidence during periods of change, and produces clear, measurable outcomes across the Foundation’s strategic transformation priorities. This role also helps to foster a culture that embraces innovation, adaptability, and continuous improvement.
Key Responsibilities
Strategic Change Leadership
- Define, lead and manage the organisation-wide strategic change programme, ensuring alignment with the Foundation’s mission and long-term goals.
- Develop the strategic change governance forum, providing oversight, challenge and direction.
- Work with the Executive Team, senior stakeholders, and programme leads to ensure clarity of change objectives and secure stakeholder buy-in.
- Working with the Chief Financial Officer, oversee organisational planning, delivery and monitoring of key KPIs.
- Foster a culture of change readiness, adaptability, and continuous improvement, ensuring clear alignment with the Foundation’s overarching decision-making framework.
Programme & Portfolio Management
- Oversee a portfolio of high-profile strategic projects, ensuring consistent delivery standards and measurable outcomes.
- Lead and mature the Foundation’s project framework to support governance, reporting, assurance and delivery quality.
- Ensure that the organisation has the necessary resources – people, technology and budget – to implement change initiatives without creating bottlenecks or overwhelming Business As Usual operations.
- Monitor progress and evaluate the impact of change initiatives, adjusting the approach to achieve outcomes.
Leadership & People
- Manage and mentor the Change team, building a high-performing group of change specialists.
- Cultivate collaboration across teams, ensuring consistent approaches to change management and project delivery.
Stakeholder Engagement & Communication
- Partner with senior stakeholders to build alignment, engagement and ownership across change programmes.
- Lead delivery of change communications and engagement plans, ensuring clarity, consistency and accessibility.
- Act as a trusted advisor to senior leaders, offering challenge, insight and strategic guidance.
Change Management Practice
- Conduct enterprise-level change impact and readiness assessments.
- Design and implement training, coaching and resources for leaders and teams undergoing change. Ensure change methodologies, tools, and frameworks are embedded and consistently applied.
- Support the Chief People & Transformation Officer with organisational design activities, including target operating model development and capability mapping.
Financial & Risk Management
- Manage project and programme budgets effectively.
- Identify risks, interdependencies and issues across the change portfolio and develop mitigation plans. Ensure compliance with relevant regulatory, governance and audit requirements.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills Knowledge and Expertise
Skills, abilities, and attributes:
- Self-starter who is adaptable, works with integrity and exhibits the Foundation’s core values.
- Committed to the principle of continuous improvement, with careful attention to detail and due process.
- Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
- Good interpersonal skills and able to effectively liaise with both internal and external communities.
- Exceptional communication and stakeholder management skills.
- Strong leadership skills with the ability to motivate, inspire, challenge and influence.
- Excellent analytical skills with the ability to translate complex concepts into actionable plans.
- Financial acumen and experience managing significant budgets.
- Comfortable operating in fast-paced, ambiguous and highly collaborative environments.
- Strong influencing skills with senior stakeholders, including C-suite and Board-level relationships.
Knowledge, experience, and qualifications:
- Experience in delivering large-scale transformation within complex organisations (charity, private, public sector, healthcare or equivalent).
- Exposure to digital transformation, innovation programmes or organisation design.
- Proven track record leading enterprise-wide change and readiness programmes.
- Demonstrable experience building and leading PMO functions.
- Experience managing multidisciplinary teams and driving cultural and behavioural change.
- Experience operating within matrixed, multi-disciplinary or multi-site environments.
- Proficient, with recognised successes, in working with industry best practice project and change methodologies (e.g. Agile, PRINCE2, PMP, Prosci/ADKAR, CCMP).
Benefits
- Contributory pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Head of Risk and Internal Audit
£75,000 per annum
Permanent and Full Time
Hybrid (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Head of Risk and Internal Audit, playing a critical role in strengthening our risk management, internal audit and assurance frameworks. In this role, you will ensure the organisation effectively identifies and mitigates risk, delivers a robust internal audit programme, and provides independent assurance to senior leadership and the Board. You will work closely with the Executive Team to embed a strong risk-aware culture and support strategic decision-making.
We are looking for an experienced risk or audit professional with a strong track record in developing and embedding enterprise risk management and internal audit programmes in complex organisations. You will bring excellent analytical and communication skills, with the ability to challenge and influence senior stakeholders, including Boards or Audit & Risk Committees. A strong understanding of risk, assurance and governance frameworks, alongside a commitment to integrity and continuous improvement, is essential.
Act now and visit our website via the link, to apply online.
Closing date: 9AM, Monday 20 July, 2026.
Interview date: 30 July 2026 (in person).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children
· the opportunity to work in a leading children’s organisation making a difference to children around the world.
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Course Development – Self-Paced Learning
Remote (UK) | Full Time | 12-Month Fixed-Term Contract | £60,000–£70,000
Help build something entirely new with a global leader in education.
Marble Mayne Recruitment is delighted to be supporting a world-leading international education group in the appointment of a Head of Course Development for an exciting new strategic initiative.
This is a genuinely unique opportunity to join an organisation at the forefront of premium education and play a pivotal role in launching a brand-new self-paced learning offering. Rather than stepping into an established function, you'll have the rare opportunity to build an innovative educational product from the ground up, shaping how high-quality GCSE and A-Level courses are designed, developed and delivered for students across the world.
This is a fully remote role, open to candidates based anywhere in the UK, offering the flexibility to work from home while collaborating with an ambitious international team.
The Role
As Head of Course Development, you'll lead the creation of a new portfolio of self-paced GCSE and A-Level courses. You'll recruit and manage the course development team, establish quality standards and production processes, oversee instructional design, content development and assessment, and ensure delivery to ambitious project timelines.
Working closely with colleagues across product, operations and marketing, you'll help shape a market-leading online learning experience from concept through to launch. This is a rare opportunity to leave your mark on a completely new educational offering.
As the new product grows, there is also the potential for this role to evolve into a longer-term leadership position within the organisation.
About You
We're looking for an experienced education leader with a strong understanding of curriculum development and pedagogy, ideally across GCSE and A-Level. You'll bring experience leading course or curriculum development, managing educational teams, delivering complex programmes to fixed deadlines, and be someone who thrives in a fast-paced, build-from-scratch environment. Experience of online or asynchronous learning would be highly advantageous.
If you're excited by the prospect of building something from scratch, leading a talented team and helping shape the future of online education within a globally recognised organisation, we'd love to hear from you.
Closing date
Ongoing / ASAP – the new postholder will ideally start the role for the new academic year in September
The Head of Performance and Improvement is a new role that will lead our work to drive excellence in our grant making in England. They will play a critical role in ensuring our grant making is not only delivered, but understood, improved, and aligned with our purpose. This team helps us answer key questions about our grant making:
Are we doing what we said we would? How well are we doing it? What have we learned? And what should we do next?
The Head of Performance and Improvement ensures our grant making is evidence-informed, insight-driven, and continuously evolving.
Partnering with the Head of England Operations and working closely with senior leaders, you will ensure performance insight informs improvements to our grant making as well as feeding into decision-making, and strategic direction. It’s a role that connects information and delivery, helping us fund with confidence and learn with purpose.
Key responsibilities may include:
- Funding Development and Delivery
- Directorate coordination of improvements to our grant making
- Performance Management & Management Information
- Learning & Continuous Improvement
- Grant making Risks & Issue Spotting
- Audit, Oversight & Compliance
- Leadership Collaboration & Strategic Alignment
Interview details:
- Date: Week Commencing 20 July 2026
- Format: Online
- Location: UK-Wide
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.
We will be hosting a briefing session on Monday 6th July, 12pm. To register for the session or for any questions about the recruitment process, please email the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Experience of leading a multi-disciplinary team.
- Experience of embedding and establishing performance management frameworks.
- Strong knowledge of the funding cycle and implementing grant making best practice.
- Extensive experience of engaging effectively with a range of stakeholders.
- Excellent communication and negotiation skills, with an ability to communicate complex information to all levels of the business.
- Ability to build strong relationships, influence a range of stakeholders and build buy in to bring about changes for users and customers.
- Strong planning, priority setting and organisational skills within a complex environment.
- Forward-thinking and solutions-focused, able to balance immediate operational needs with long-term strategic goals.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.


