Head of operations and safeguarding jobs

Location: Liverpool, Manchester, Newcastle or Leeds (Hybrid working - 40-60% of your time in the office)

1st stage interviews: 07/04 and 08/04

2nd stage interviews: 14/04

We’re looking for a dynamic Head of Philanthropy – North to lead high‑value fundraising and build powerful, strategic relationships that fuel The King’s Trust’s life‑changing work. You’ll drive £100k+ giving from individuals and charitable trusts, shaping a place‑based strategy that directly supports disadvantaged young people to thrive.

In this leadership role, you’ll cultivate a portfolio of prospects, inspire senior volunteers, and craft compelling, bespoke proposals that secure transformational, multi‑year support. Working collaboratively with colleagues across Fundraising, Operations and Finance, you’ll play a pivotal role in our 50th anniversary campaign and the continued growth of philanthropy across the region.

If you’re an exceptional relationship‑builder with a track record of securing major gifts, a strategic mindset, and the confidence to influence at the highest level, we’d love to hear from you. Bring your passion, creativity and drive, and help us create opportunities for young people who need them most.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Heads of Philanthropy? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Philanthropy!

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

This position is offered on a full-time basis, though we welcome applications from candidates interested in working 3–4 days per week

This is a really exciting time to lead on Service Design at UK Youth. The Government’s recently-launched National Youth Strategy represents a shift in youth work’s recognition. UK Youth is about to launch its own new Strategy and we have big ambitions for the coming year – in this crucial leadership role, you’ll drive forward our ambition to design, test and scale the very best solutions to the challenges faced by young people and the professionals supporting them. 

UK Youth’s Impact Function has grown over the last year – we’re investing in the power of evidence, human-centred design and influential storytelling to improve the equity and effectiveness of youth work. Join us and help build a society that backs every young person – through each spark, struggle, and success.​

Purpose of the job

This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development initiatives, and campaigns.

You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.

You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems.  You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.

In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.

 As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.

Why work at UK Youth?

UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.

 UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.

Role Responsibilities

• Designing Solutions

• Developing new business and funding propositions

• Embedding Human Centred Design

• Building a strong external network to support the Design team’s work

• Operations

Experience we're after

• Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities

• Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them 

• Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process

• Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments

• Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)

• Experience of commissioning and managing external design freelancers and consultants (desirable)

• Experience of designing and/or delivering professional development programmes (desirable)

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 25th March 2026 at 23:59pm (midnight)

Provisional Interview Dates: 1st and 2nd April (In person at our London Office)

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Do you see yourself helping children and adults with additional needs to achieve the best life possible? Building confidence, gaining independence, experiencing freedom, having fun?

TVAP is a charity supporting children and adults with additional needs, their siblings, parents and carers. Our specialist indoor and outdoor play, recreational and learning facilities are located on a fantastic 2.5 acre site in Taplow, near Maidenhead. Here, our visitors can experience a unique range of adventurous, therapeutic and educational play activities in a safe, caring and stimulating environment.

We are looking for a Head of Charity to lead TVAP to achieve an increased impact in meeting the expectations and needs of our visitors in the ever-changing SEND environment. Working with the Board, the Head of Charity will strategically review the current landscape, new opportunities and funding possibilities to best support our visitors.

Our new Head of Charity will: 

• Review the strategy and develop a multi-year implementation plan 
• Maximise TVAP’s impact and reach in the community through a focused service offering 
• Lead the organisation externally with key stakeholders
• Lead and inspire our dedicated and passionate team of staff and volunteers. 

We are seeking someone with proven experience in a senior leadership role, who brings:  

• A proven track record of delivering high quality services, achieving change and maximising opportunities

• Solid experience of building strong relationships across a range of stakeholders, including trustees, visitors,  staff, funders and partners 

• Experience of developing income and an understanding of managing finances 

• Experience of leading, managing and inspiring teams in a collaborative working environment 

• A passion for helping people achieve ‘The best life possible’ in ways tailored to their unique needs. 

TVAP is committed to the active promotion of inclusivity and equal opportunities as an employer and in the provision of its services and welcomes applications from all sections of the community.

We are also committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.

If you’re interested to know more, please click on 'how to apply', where you'll see the full application pack which provides further information.

Recruitment Timetable  

Deadline for applications: Monday March 23rd  2026

Initial interviews:  Week of 13th  April 2026 

Final assessments: Saturday  25th April  2026

The Head of Operations is responsible for the effective and efficient delivery of all operational functions of the Foundation to enable achievement of its global mission and strategic objectives.  The Head of Operations ensures that systems, people, processes and resources are aligned to support programmes across multiple countries while maintiaing high standardds of governance, risk management and financial stewardship.

This is a senior leadership role, working closely with the CEO and Members of the Foundation around the world, acting as the key bridge between strategy and delivery.

We are seeking a professional, confident and compassionate safeguarding practitioner to join our Safeguarding Team. This important role supports the Diocesan Safeguarding Officer and serves as the designated Cathedral Safeguarding Advisor, helping ensure that safeguarding is embedded at the heart of the life of Truro Cathedral.

As with the wider Church of England, the Diocese is undergoing a period of transition and development, and safeguarding remains central to our mission. You will bring emotional intelligence, strong communication skills, and the professional integrity needed to instil confidence and provide high‑quality safeguarding support.

This is a challenging but rewarding opportunity for someone with safeguarding experience who is ready to contribute to a complex and meaningful environment.

At the Diocese of Truro, we really value work-life balance and employee wellbeing, have a friendly and supportive working environment and are committed to encouraging your development.
 

SAFEGUARDING – EVERYONE MATTERS – EVERYONE’S RESPONSIBILITY

The Diocese of Truro strives to be trauma informed, and is committed to developing safer policies, cultures, and practices.

About Symphony Collective

Symphony Collective exists to build platforms and create spaces that help young people find and thrive in their purpose, using Arts, Education and Advocacy as tools.

What began as a vision has grown into a thriving ecosystem including music education, academic support programmes, wellbeing and social justice initiatives, live events, podcasts, short films and community convenings. As our work expands, so does the need for strong delivery and operational leadership.

The Role

We are seeking an experienced Head of Programmes to co-lead Symphony Collective alongside the Founder & CEO.

This is a senior, hands-on leadership role for an operational and delivery partner who will:

• Develop and implement our cross-pillar delivery strategy
• Embed strong operational systems across all programmes
• Oversee delivery staff, freelancers and contractors
• Ensure safeguarding, compliance and quality assurance standards are consistently met
• Translate vision into structured, scalable execution

While the CEO focuses on vision, partnerships, fundraising and storytelling, you will ensure that Symphony’s programmes run with clarity, discipline and operational excellence.

This role combines programme leadership with embedded operational oversight — it is as much about systems and structure as it is about delivery.

Key Responsibilities

Programme Strategy & Delivery

• Develop and implement Symphony’s cross-pillar programme strategy
• Oversee delivery across Arts, Academics and Advocacy
• Translate organisational vision into clear plans, timelines and execution
• Ensure quality assurance metrics and impact frameworks are embedded

Operations & Systems

• Design and implement operational systems and workflows across programmes
• Improve internal coordination, reporting and accountability
• Embed automation, tools and processes that support scale and efficiency
• Oversee safeguarding protocols and compliance processes

People Leadership

• Line manage programme leads, freelancers and volunteers
• Build an inclusive, high-performing delivery culture
• Support recruitment, onboarding and performance development

Governance & Risk

• Maintain operational integrity and risk awareness
• Ensure safeguarding standards are embedded across all delivery
• Support trustee reporting in relation to programme performance and compliance

Symphony Studios

• Oversee the day-to-day programme delivery within Symphony Studios
• Ensure the space functions effectively as a hub for education, creativity and community life
• Align studio operations with wider programme growth

Programme Areas

Arts — music school (choirs, live instrument tuition, production), podcasts, short films and live events

Academics — exam support (GCSE extra tuition), mentoring, soft skills and wider learning programmes

Advocacy — wellbeing and health campaigns, social justice convenings and community work (including our flagship event, TRIBE: Festival of Hope)

About You

You may come from the charity, social enterprise, education, arts or community sector and will bring:

• Senior programme or operational leadership experience
• Strong organisational and people management capability
• Experience building systems and structures in growing organisations
• A collaborative, values-driven leadership style
• Deep alignment with Symphony Collective’s mission and communities

Above all, we are looking for someone who wants to build something brave and meaningful, and who understands what it takes to expand opportunity, support social mobility and create inclusive spaces where young people from marginalised communities can belong, grow and imagine a bigger future.

Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of talented researchers. We believe that family income should not be a barrier to the pursuit of excellence, and our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to thrive within world-leading postgraduate research.

Martingale’s flagship programme is the Martingale Postgraduate Scholarship, which supports students from low-socioeconomic backgrounds to pursue and excel in postgraduate degrees, by providing:

• A fully-funded Living Wage Scholarship to pursue a one-year Masters degree or a four-year PhD.
• All tuition fees and research expenses, including a tax-free stipend for living costs.
• Tailored support to apply for Martingale courses at our partner universities.
• Access to Martingale programmes, including leadership training and connections with top academic and industry professionals.
• Membership of a pioneering community of talented researchers.

In the three years since Martingale launched, we are now supporting over 100 Scholars to undertake postgraduate degrees across our ten partner universities and have committed over £7.7m in Scholarships. We are continuing to expand our offer, bringing on new partners each year.

We are seeking an experienced, strategic and collaborative Head of Programmes to join our Senior Leadership Team and play a pivotal role in shaping our fast-growing Martingale Scholarship Programme.

As Head of Programmes, you will join our senior management team, overseeing the growing programmes team. Working closely with the CEO, you will oversee all aspects of Martingale’s Scholarship Programme from application to alumni, ensuring that the programme maintains a strong reputation for being both supportive and prestigious.

You will set the strategic direction of Martingale’s Scholarship Programme, working closely with the CEO on a day-to-day basis to ensure that as we expand across STEM the programme remains of a high quality and meeting Martingale’s mission. You will ensure that Martingale’s programmes are impactful, data informed and meet the needs of the scholars we are supporting. You will also be responsible for managing relationships with various external stakeholders including universities, funders and evaluation partners.

We are looking for a strong strategic leader with extensive programme experience including line management, partnership management and external relations. You will bring excellent organisational skills, strong attention to detail, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.

Martingale Foundation is incubated by Purposeful Ventures who provide operational and strategic support. The Head of Programmes will be employed by Purposeful Ventures.

About Purposeful Ventures

Our vision is for a fairer society where all young people thrive. We work with social entrepreneurs, organisations and philanthropists that share our vision. Through our work with these partners, young people are given opportunities in education and beyond, helping them reach their true potential.

Purposeful Ventures offers philanthropists and funders bespoke advice, using an evidence-based approach to help them to identify high-impact opportunities to fund. We then partner with visionary individuals and mission-driven organisations with strong theories of change. We help them turn great ideas into sustainable and successful ventures by offering fully individualised and very hands-on support, access to funding and a ‘high-challenge, high-support’ home. We do the minimum necessary and whatever it takes to succeed.

Key Responsibilities:

Strategic Leadership of the Scholarship Programme

• Provide strategic oversight of the end-to-end Martingale Scholarship lifecycle, from selection and admissions through to scholar progression and alumni outcomes.
• Develop and deliver a multi-year operational strategy for Martingale’s Development Programme (MDP), ensuring scalability, academic excellence, and alignment with organisational growth plans.
• Continuously refine the scholar journey to ensure it is sector-leading, prestigious, and tailored to the needs of students from low-socioeconomic backgrounds.
• Build deep expertise in postgraduate education, research culture, and enabling access to inform programme evolution and innovation.

Admissions & Selection Strategy

• Lead the design, governance, and continuous improvement of a rigorous, fair, and high-quality admissions and assessment process across subject areas.
• Oversee shortlisting, interview frameworks, assessment centres, and final scholarship recommendations to the Selection Committee.
• Ensure alignment between Martingale’s selection processes and university partner requirements.
• Maintain oversight of scholar allocation, including place management, deferrals, intermissions, withdrawals, and reallocations.

Scholar Experience & Case Management

• Ensure effective advocacy for Scholars including maximising progression and retention across cohorts.
• Oversee complex scholar casework, including deferrals, intermissions, safeguarding concerns, funding queries, disciplinary action and university liaison.
• Ensure consistent, professional, and high-touch support across the scholar lifecycle.
• Strengthen cohort cohesion and long-term alumni engagement.

Safeguarding & Compliance

• Act as Designated Safeguarding Lead (DSL) for Martingale, ensuring safeguarding policy implementation and record keeping in line with best practice in relation to vulnerable adults.
• Oversee data protection compliance relating to scholar and applicant data, in partnership with the organisation’s Data Protection Officer.
• Ensure programme delivery complies with charity, funding, and regulatory requirements.

Budget, Contracting & Financial Oversight

• Hold responsibility for programme budgets, ensuring effective resource allocation, cost control, and value for money.
• Oversee scholarship programme financial management, and work with Head of Strategy and Operations on onwards grants including deferrals, funding adjustments, and invoicing.
• Work with the Head of Strategy and Operations on university contracting, scholarship agreements, and financial reconciliation with partners.
• Ensure timely and accurate invoicing and reporting processes across programme operations.

University & Sector Partnerships (Programme-Focused)

• Lead programme-level relationships with university partners, including Heads of Departments, Graduate Tutors, CDT leads, and admissions teams.
• Ensure universities meet partnership commitments and that Scholars are appropriately supported institutionally.
• Contribute to partnership negotiations where programme design or operational delivery is concerned.
• Identify opportunities to strengthen university research culture and scholar support mechanisms.

Monitoring, Evaluation & Impact

• Lead development and oversight of Martingale’s Theory of Change and evaluation framework, working with our external independent evaluators.
• Develop robust systems to track scholar progression, outcomes, and programme effectiveness.
• Provide high-quality reporting to the CEO, Board, funders, and partners, evidencing impact and continuous improvement.

New Programme Development & Innovation

• Work with the CEO to design new subject expansions, pilots, or initiatives aligned to Martingale’s mission.
• Assess operational, financial, and reputational implications of programme growth.
• Develop business cases, delivery models, and implementation plans for expansion.

Team Leadership & Culture

• Provide senior leadership to the Programmes team, including line management of programme staff.
• Build a high-performing, mission-driven team with clear accountability and ownership.
• Develop succession planning and team capability as Martingale scales.
• Model Martingale’s values of excellence, professionalism, and thoughtful support.

Organisational Leadership

• Serve as a member of the Senior Management Team, contributing to organisational strategy and governance.
• Represent Martingale externally in academic, sector, and policy contexts where appropriate.
• Support Board and Committee reporting related to programme performance and scholar outcomes.

Key Requirements:

Essential Criteria

• Right to work in the UK

Experience and skills

Essential

• Significant experience leading and delivering high-quality programmes, ideally in higher education, research, scholarships, or a mission-driven organisation.
• Strong stakeholder management experience, with evidence of working effectively with universities, academics, funders, or equivalent partners.
• Proven line management experience, with the ability to develop and lead a high-performing team.
• Experience managing complex operational delivery, including planning, timelines, and coordinating multiple moving parts.
• Strong experience handling sensitive casework and providing professional support to individuals.
• Budget management experience, including planning and overseeing programme delivery costs.
• Excellent written communication skills, including producing clear reports and briefings for senior audiences.
• Commitment to safeguarding, wellbeing and compliance, with willingness to act as safeguarding lead.

Desirable

• Experience working directly with postgraduate research, PhD programmes, or doctoral training environments.
• Experience designing or overseeing selection and assessment processes (e.g. interviews, admissions, recruitment pipelines).
• Experience managing programme evaluation frameworks, including Theory of Change and external evaluators.
• Familiarity with contracting, invoicing, and operational finance processes.
• Knowledge of UK higher education systems and research culture.
• Experience working in a start-up, scale-up, or fast-growing charity.

Personal Characteristics

• Highly organised, proactive, and able to prioritise effectively in a fast-paced environment.
• Excellent interpersonal skills: able to build rapport and trusting relationships, able to work co-operatively in a multidisciplinary setting.
• Strong judgement, discretion and professionalism, including ability to handle confidential information appropriately.
• A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
• Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
• Creative and innovative: willing to think outside the box to maximise reach.
• Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an upcoming £5m appeal, Acorns is looking for a senior leader to review, refine and scale its end-to-end donor experience across all income streams.

Forming part of the Fundraising Leadership Team and reporting to the Associate Director of Fundraising, the Head of Donor Experience will lead a central support function covering donor journeys, supporter care, data and insight, digital fundraising and compliance. They will be responsible for shaping and delivering a comprehensive donor-centred strategy that drives engagement, loyalty and long-term value, while championing a digital-first, data-driven approach to stewardship.

As Head of Donor Experience, you will:

• Lead a high-performing Donor Experience team of nine, with four direct reports across Donor Experience, Data & Insight, and Digital Fundraising
• Develop and embed a cohesive donor experience strategy aligned to the wider Fundraising Strategy
• Design and implement a structured supporter journey framework, ensuring appropriate automation and personalisation across channels and income streams
• Drive innovation in stewardship, including digital engagement, journey design, automation, and personalisation
• Review and refine thanking, banking, fulfilment and supporter care processes to improve efficiency and supporter satisfaction
• Oversee CRM development and optimisation, ensuring robust data governance and a clear single supporter view
• Lead insight generation and segmentation strategy to inform fundraising performance and income growth
• Establish and maintain a centralised compliance framework across fundraising activity
• Strengthen collaboration between Fundraising and Marketing to enable more coordinated, funnel-led campaigns

Essential skills and experience:

• Strong background in fundraising operations, supporter care, compliance or customer experience within a charity setting
• Proven track record of developing and delivering stewardship strategies that improve retention and long-term supporter value
• Experience managing and motivating teams to deliver operational excellence and performance improvement
• Experience designing and implementing strategy, annual plans and process improvements
• Strong working knowledge of CRM systems, data governance and supporter database management
• Confidence influencing senior internal stakeholders and driving cross-team collaboration
• Experience of reporting, performance analysis and using insight to inform decision-making
• Strong understanding of fundraising compliance, including GDPR and sector regulation

Employee benefits include: 

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

About Us:

Anti-Slavery International is the world’s oldest human rights organisation. Our vision is freedom from slavery for everyone, everywhere, always. We believe that modern slavery is a contemporary issue of the highest importance, and we are determined to work with others to make sure people can be free from slavery across the world.

About the Role:

The Head of Operations will play a key role in ensuring the smooth functioning of the organisation, working with the Senior Management Team (SMT) in developing the new strategic direction and future of the organisation and its work. If you are an experienced operations lead, you will understand how key this role is to an organisation’s success and as part of the SMT, you have the opportunity to drive change.

Key Tasks:

· operations leadership

· support for the Board, CEO and SMT

· compliance, policy and procedures

· employee experience - direct, hands-on HR experience is more important than qualifications!

· internal communications and overseeing our IT systems and Cloud filing

· change management and procurement

Benefits

· 30 days annual leave

· 6% pension contribution

· employee benefits include employee assistance programme, cycle to work scheme, annual season ticket loan, eye tests

Safeena is the UK’s first Muslim Cancer Support Network. We are entering a pivotal phase of growth as we transition from a volunteer-led initiative into a professionally governed, nationally scalable charity.

We are seeking an exceptional Head of Transformation to lead this organisational step-change.

The Role

You will drive transformation across governance, systems, culture and delivery. Working closely with the Board and senior stakeholders, you will build the operational infrastructure required to scale Safeena’s three-pillar model:

• Patient-centred faith-sensitive support

• Healthcare navigation and advocacy

• Community awareness and stigma reduction

You will ensure Safeena becomes compliant, data-driven, financially sustainable and ready for national expansion.

Key Responsibilities

• Lead organisational development, governance and risk management

• Embed safeguarding, GDPR and quality assurance systems

• Build and oversee operational systems (CRM, reporting, dashboards)

• Strengthen partnerships with NHS, mosques and community partners

• Support income generation and long-term sustainability

• Develop a high-performing, accountable culture

About You

You will bring:

• Proven experience delivering organisational transformation

• Strong governance, compliance and risk oversight expertise

• Experience building systems and infrastructure in a growing charity

• Financial literacy and strategic planning capability

• Exceptional stakeholder and partnership management skills

• A commitment to equity and culturally competent service delivery

Experience within the charity, health or community sector is desirable.

This is a rare opportunity to shape the future of a nationally significant, faith-sensitive cancer support network addressing health inequalities across the UK.

#Transformation #Change

About GNDR

We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR), the largest global network of organisations committed to working together to improve the lives of people affected by disasters worldwide. Since being established in 2007, we have grown into a network of over 2,000 member organisations across 130+ countries, representing millions of people on the frontlines of hazards, climate change and mass displacement. Through transformative, evidence-led programming and powerful advocacy, we are driving climate action and disaster resilience alongside our members across the globe.

About the role

GNDR is seeking a motivated and strategic leader to join our Senior Leadership Team as our new Head of Operations. 

With the launch of our 2026–2030 Global Strategy, this is a defining moment to shape how GNDR functions and ensure our global network is equipped to deliver real impact.

In this role, you will set the operational vision that underpins our strategy, ensuring our systems, people, and resources are aligned, sustainable, and future‑ready. You will lead all core operational functions, building the strong operational foundation that enables GNDR to thrive. Working closely with teams across regions, you will ensure our operations are coherent, efficient, and responsive to the needs of our members and the communities we serve.

If you’re driven by the opportunity to shape organisational excellence, strengthen global operations, and create the conditions for meaningful change, we’d love to hear from you.

Overall scope of the role

The remit of this post will cover the following core responsibilities:

• Strategic financial oversight
• Funding, grants and partnerships
• People, culture and organisational development
• Systems, logistics and IT
• Legal, risk and compliance
• Governance and board support
• Strategic leadership
• Line management and team development

Candidate requirements

We are ideally seeking candidates with:

• Expert financial stewardship, including management of grant‑funded budgets, financial controls, reporting, procurement, and supplier partnerships
• Operational and governance leadership spanning finance, HR, IT, compliance, risk, and organisational systems
• Inclusive people and culture leadership, with HR expertise and experience supporting cross‑cultural, geographically dispersed teams
• Strong digital capability, from driving digital transformation to confidently using finance, HR, and IT systems
• Strategic and organisational development skills, including planning, project oversight, risk management, and guiding teams through change
• Senior‑level strategic leadership, contributing to organisational direction and fostering effective cross‑team collaboration
• A deep commitment to equity, diversity, inclusion, and alignment with GNDR’s mission and values

Eligibility

Eligible candidates must have the right to work in the UK.  Candidates will need to be able to travel internationally when necessary. 

This role is primarily remote. We’ll ensure you have a safe and appropriate remote working setup, and we’re open to discussing flexible working arrangements as part of the recruitment process. Our hybrid working approach is currently under review, so there may be occasional in‑person meetups in London in the future, subject to ongoing consultation.

Please note that all offers of employment at GNDR are conditional and subject to satisfactory background checks.

We encourage applications from people who meet most of the essential criteria listed in the job description below. You don’t need to tick every single box to be considered. We recognise that strong candidates may bring relevant strengths and experience in different ways, and we don’t want this to deter you from applying. If you can demonstrate a solid overall match with the role, we’d love to hear from you.

For a full job description and person specification please follow the link below.

Start date

We are ideally looking for candidates who are available to start as early as possible. However, we recognise that availability may vary due to individual notice periods, and we are happy to accommodate some flexibility where possible.

How to apply

Please submit an up to date copy of your CV (max. two A4 pages) and a cover letter (max. one A4 page) outlining skills and experience relevant to the role by email to our HR team. Please include in the subject of the email, the following: “Application for the Head of Operations role”.

Please note: we are unable to accept incomplete applications.

Contact information of our HR team are availble on our website, please follow the application link below.

Closing date

11 March 2026 at 12pm (GMT)

Due to the high volume of applications we expect to receive for this role, we may not be able to provide individual feedback. However, we will endeavour to contact all applicants to update them on the outcome of their application.

Interview

Week commencing 16 March 2026

Please note: The interview process usually consists of two online stages, which may include a role‑specific task. Candidates who are successful at the shortlisting stage will be invited to a first online interview. If you progress from there, you’ll be invited to a second‑stage interview, where we may also ask you to complete a task assessment. Interviews are typically conducted by a panel of two to three people, including the hiring manager. We encourage applicants to let us know about any adjustments needed to ensure the recruitment process is fully accessible and equitable.

Our commitment to equity, diversity and inclusion 

We are dedicated to creating a team that embodies the rich diversity of the society and communities we serve. Our commitment lies in cultivating an inclusive environment, where everyone has the opportunity to thrive.

We strongly encourage applications from individuals of diverse backgrounds, including those from underrepresented ethnicities, nationalities, socioeconomic circumstances, LGBTQIA+ and individuals with disabilities. We celebrate the unique experiences and perspectives that every candidate brings and are dedicated to ensuring fair and equitable opportunities for all.

We’re committed to making our recruitment process as accessible and inclusive as possible for individuals of all needs and abilities. If you require any adjustments at any stage of our recruitment process, please contact us. Contact information are available on our website, please visit our jobs pages.

Our benefits and wellbeing

At GNDR, we are committed to cultivating a happy and healthy working environment for all our staff. We provide a competitive salary and benefits package across all of our locations.  Find out more about our approach to wellbeing and our benefits on our website.

Flexible working

In order to support and encourage a healthy work-life balance for our staff, we are happy to consider flexible working requests as part of our recruitment process. As a global organisation, most staff work remotely depending on their role and location. 

If you have any questions on any of the above information or if you have any specific requirements that would enable you to participate more fully in the recruitment process,  please contact our recruitment team.

An exciting opportunity to lead a dedicated team supporting young people to build resilience and thrive.At an exciting time of growth for our charity, we are looking for an enthusiastic and dedicated leader to manage programmes and daily operations at our farm near Skipton, nestled in the sweeping countryside south of the Yorkshire Dales.You will play a key role in ensuring our young people have a meaningful, inclusive, and memorable experience with Jamie’s Farm, feeling the positive impact long after their visit. 

What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. 

More about the role:As Head of Farm, you will help deliver our transition from Day visits to Residential visits at our Skipton farm, working alongside and managing a team to deliver an impactful programme. Your responsibilities will include leading up to four visits per month, ensuring the smooth delivery of residential visits, representing Jamie’s Farm with partner organisations, funders, volunteers and other stakeholders; and fostering a culture of empowerment and collaboration within the team. You will help achieve key performance goals including high visitor retention and staff satisfaction rates, while also leading professional development and team-building activities for your team. 

You will participate in all aspects of farm life - leading walks, guiding young people through meaningful output-based jobs like gardening or log chopping, and creating meaningful connections during shared meals and evening programmes. You will also contribute to broader Jamie’s Farm strategy as a key member of the Leadership team. 

About you:  We are looking for an experienced and passionate leader who embodies Jamie’s Farm core values of positivity, passion, generosity, collaboration, and professionalism. You will have experience in relational leadership and practice with young people. Prior management experience is preferred, showing your ability to support and motivate teams effectively. You will bring exceptional communication, teamwork, and organisational skills to the role. 

You will excel at developing meaningful relationships with diverse individuals and organisations, using positivity and empathy to inspire and motivate others. Your dedication to helping young people thrive, especially those in challenging circumstances, will drive the success of your team and the programme. 

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below.Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for. 

The Head of Risk and Compliance will play a critical role in ensuring that St John’s Foundation operates effectively, transparently, and in line with all legal and regulatory requirements. This is a senior leadership role, responsible for safeguarding the charity’s integrity, managing risk, and promoting excellent governance across the organisation.

Under the overall direction of the Director of Finance, the Head of Risk and Compliance will ensure charity operations comply with organisational policies and procedures, regulatory compliance, and risk management approaches, which support best practice and facilitate efficient and effective functioning of the Executive SMT and staff team.

For more information about the role and how to apply, please select the "redirect" button.

Head of Face to Face Fundraising
Reference: MAR20265489
Location: Home-based, Flexible in UK + Regular UK Travel
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £70,490.00 - £75,275.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The Head of Face-to-Face Fundraising provides strategic leadership and operational oversight of the RSPB’s face-to-face fundraising programme across the UK.

This role is responsible for delivering significant annual supporter acquisition volumes, ensuring an exceptional supporter experience, maintaining sector-leading compliance and safeguarding standards, and building high-performing in-house fundraising teams.

As a senior leader within Fundraising, you will shape the future of the RSPB’s acquisition strategy, drive innovation within the face-to-face channel, and ensure sustainable long-term growth in regular giving and lead generation to support our mission of creating a world richer in nature.

Key Duties:

• Develop and implement an ambitious multi-year Face-to-Face strategy that drives sustainable acquisition growth and contributes to long-term supporter value.
• Lead budgeting, investment planning and forecasting for all F2F channels, ensuring accountability for ROI, cost-effectiveness, and delivery against income and acquisition targets.
• Lead the evolution of F2F propositions, messaging and materials to ensure they are insight-led, compliant, and aligned with the RSPB’s brand and fundraising strategies.
• Champion innovation across the programme, introducing new approaches to optimise ROI and reach new audiences.
• Monitor market trends, regulatory changes and competitor activity to ensure the programme remains compliant, competitive and forward-thinking.
• Act as the organisational lead for face-to-face fundraising compliance, ensuring all activity adheres to the Fundraising Regulator Code, Charity Commission guidelines and data protection legislation.
• Lead, develop and inspire a multi-disciplinary F2F team by fostering a culture of excellence, accountability, continuous improvement and supporter-centred behaviour.
• Work closely with insight teams to analyse performance data, supporter quality, attrition levels and long-term value across channels.
• Develop KPIs and reporting frameworks to provide senior leadership with clear visibility of performance, risks and opportunities.
• Build strong relationships with internal stakeholders including fundraising, digital, data and technology, communications, brand, marketing and marketing operations, finance and UK country teams to deliver integrated acquisition strategies.
• Champion the role of Face-to-Face fundraising within the RSPB, working with senior leaders and cross-functional teams to increase its prominence and ensure strategic alignment.
• Work closely with the Head of Membership Marketing & Retention to ensure seamless integration between acquisition, onboarding and stewardship journeys.
• Oversee procurement, contract management and ongoing performance of external delivery partners to ensure alignment with organisational goals.
• Lead relationships with external partners, suppliers and agencies, ensuring high-quality delivery, strong return on investment and value for money.

Essential Criteria:

• Able to design and deliver a UK-wide face-to-face or high-volume acquisition programme that achieves agreed supporter and income targets.
• Able to lead and develop regionally dispersed, field-based teams, including setting objectives, monitoring performance and holding managers accountable for results.
• Able to analyse performance data (e.g. conversion, attrition, ROI and quality metrics) and use insight to optimise programme performance.
• Able to manage and monitor programme budgets, including forecasting expenditure and assessing return on investment.
• Able to communicate strategic plans, performance outcomes and risk clearly in written reports and verbal presentations to senior stakeholders.
• Able to work collaboratively with internal teams and external partners to align acquisition activity with organisational strategy.
• Able to travel regularly across the UK to support field operations (by public transport or other means)
• Knowledge of Fundraising Regulator guidance, safeguarding requirements and quality assurance processes relevant to face-to-face fundraising.
• Experience of leading large-scale, multi-site face-to-face fundraising or high-volume acquisition activity in a charity or commercial environment.
• Experience of managing external agencies or suppliers and implementing operational processes that improve performance, compliance and supporter experience.

Additional Information

• This is a home-based role with regular travel across the UK to support teams, partners and operational activity.
• This is a Permanent role for 37.5 hours per week.
• A full, valid UK driving licence is required as the role involves frequent travel to remote locations across all four countries.

Closing date: 23:59, Sunday 29th March 2026
We reserve the right to close this advert once sufficient applications have been received.
We are looking to conduct interviews for this position from 6th April.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

No agencies please.