Nelson St Church will be an innovative, exciting Resource Church in the centre of Rochdale. Established in partnership with Holy Trinity Brompton Church, London it is expected to launch in January 2021.

We are looking to build a close-knit team, united by the vision of seeing the transformation of lives in Rochdale. As Operations Manager you will be a key part of the leadership team, and will have a significant role in implementing the vision and values of the church.

Initially, you will be responsible for the set up of the operational side of the Church, providing strategic, organisational and administrative support to the team. Once established, you will be responsible for the effective running of the operations of the church and play a key role in growing through effective communication with the community.

This will be an exciting and challenging place to work, full of variety. We hope to create an environment where innovation and creativity are encouraged, and where we strive for excellence in everything we do.

Are you a music-loving, dynamic, get-stuff-done kind of person, who seizes opportunities to make the world a better place?  Do you feel strongly that we can transform our lives through music and through being part of a joyous community?

At the Choir with No Name we are looking for a Head of Programmes, to join the senior team, helping us to set future strategy and deliver our choirs and singing projects for homeless and marginalised people across the UK, making sure that they all fulfil our core values of fun, family, collaboration and integrity.

You'll need to be adaptable, resilient and a great people person.  You'll also need to be a skilled manager with the ability to see potential in people and projects, have the drive to innovate and develop our work, with top notch organisational skills to get the job done. And.. it would help if you love singing!

Are you a compassionate and dedicated leader? Can you inspire a culture of performance, creativity and teamwork? Do you want the satisfaction of knowing you are making a difference? If so, read on...

We have a new opportunity for a Head of Care to join our team based within Cambridgeshire or Norfolk. The position includes homeworking, with regular travel to our St Ives and Swaffham locations.  In return, you will receive a competitive salary of £45,000 - £48,000 per annum depending on experience plus excellent benefits.

Who are we?

Caring Together is an ambitious regional charity that provides emotional and practical support, advice and guidance to carers of all ages and their families, as well as opportunities to take a break from their caring role.

We are proud to support over 12,000 carers and their families every year. Our vision is of a world where carers have choices.

About the Head of Care role:

It is an exciting time to consider being part of our Caring Together team. The role is hugely varied, one minute you may be in a board meeting reviewing results and influencing strategy the next you may be motivating your team to help grow our organisation.

The Head of Care will work as part of the executive management team with a requirement to be the registered manager, organisation’s safeguarding lead and member of the quality and service delivery sub-committee of the board of trustees and senior leadership team.

What will you be responsible for?

- Provision and growth of high-quality cost-effective homecare services and supporting the delivery of responsive, tailored family support

- Effective management of the operations managers, their performance and development, supporting them and their teams to deliver ‘outstanding’ care services across their areas

- Ensuring compliance with all regulatory guidelines and regulations seeking continuous improvement in CQC ratings

- Strategic planning and leadership of the homecare service

What makes you our ideal Head of Care?

- Comprehensive knowledge and understanding of the CQC regulatory framework, safeguarding procedures and best practice in homecare provision

- NVQ Level 5 diploma in Leadership for Health and Social Care or equivalent desirable or willing to work towards

- Experience of engaging with a diverse range of users and stakeholders with excellent customer service ethos

- An experienced registered manager who can demonstrate with comprehensive knowledge and leadership and 3-5 years’ experience of leading a CQC good/outstanding service within a healthcare or domiciliary care setting

- Able to work under pressure and cope with change and conflicting priorities

- Willingness to travel across our region

The benefits!

- Opportunity to experience working in a charity that makes caring rewarding

- Flexible working including homeworking but with regular travel to our St Ives and Swaffham locations

- Comprehensive induction and ongoing development

- 25 days annual leave plus statutory holidays (eight days). Option to buy annual leave in accordance with our terms and conditions

- Pension scheme

- Long service awards

- Refer a friend bonus

- Enhanced disclosure

Closing date for applications: 3 July 2020

Interviews: w/c 13 July 2020

Start date: from 1 September 2020

If you would like to join our team as our Head of Care, then please click ‘apply’ today – we’d love to hear from you!

Caring Together is committed to safeguarding and promoting the welfare of vulnerable adults and children and expects staff and volunteers to share this commitment. We are inclusive. We celebrate multiple approaches and points of view. We are an equal opportunities employer and expect staff to respect the personal choice and lifestyles of colleagues, carers, and people with care needs.

This position is subject to an enhance disclosure.

CHICKS is a national children’s charity providing free respite breaks to young people aged 8-17 from all over the UK who would really benefit from a break from their home lives. We were established in 1992 and since then we have provided over 16,000 young people with a much-needed break.

We believe that every young person has the right to make positive childhood memories. A CHICKS break inspires new confidence and gives young people the chance to have fun, enjoy new experiences and relax. More than anything, it gives them the chance to just be children.

We are seeking a dynamic and experienced Director of Operations to lead on several transformational projects across the organisation, reporting directly into the Chief Executive.

Our focus over the next 12 months will be re-setting the vision, purpose and goals and repositioning our brand under a new operating model.

The successful candidate will take full operational responsibility for the provision of young people services, to strategically shape and improve the quality of breaks, and develop new approaches to ensure that all young people receive the best possible experience at CHICKS.

You will be a dynamic, creative and an effective manager, with a proven track record of working in a senior role that places people at the centre. You will have strong commercial acumen, able to spot opportunity, build strong business cases and work closely with the Chief Executive and Board of Trustees to deliver against the strategy.

Scope & Purpose:

The Director of Operations will direct, coordinate, and lead the internal structure of our organisation, based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met consistently.

The Director of Operations will also lead all aspects of our facilities, including upkeep, care, maintenance, health and safety and fire safety regulations.

Committed to CHICKS vision and values, the Director of Operations will inspire, motivate, and empower others, building a high-performance culture across the organisation.

To succeed in this role, you must be able to demonstrate:

· A minimum of 5 years’ experience at a senior management level within the charity sector

· Proven track record of implementing high-level strategy and initiatives across a complex range of stakeholders, including Trustees

· A thorough knowledge of best practise, governance and safeguarding policies relating to the care of young people and staff

· Extensive experience of people management – recruitment, onboarding, and performance management to drive results

· A minimum of 3 years’ experience managing multi sites, remote working to deliver results aligned to charity goals

· Experience of working closely with funders and building effective relationships, across all stakeholders

· The ability to deliver business targets, with a focus on the growth and development of services across the organisation

· Responsive to external funding opportunities and delivering results

· Demonstrable experience in managing multiple projects simultaneously and timely

· Excellent budget and decision-making skills

· Extensive knowledge & management experience of Health & Safety, fire safety regulations and law

· Significant experience in improving ways of working, reviewing, and implementing new systems, processes, and cost-effective initiatives across a number of sites

· Procurement – a track record of reviewing service contracts, suppliers regularly to reduce costs

· Excellent verbal and written communication skills, with the ability to engage and develop staff

· Plan and deliver high level business wide communications including board reports
 

In line with our values, we are looking for someone who is:
· Value and outcome driven, with a positive, “can do” attitude with a passion to deliver projects

· A leader with the ability to see a problem, step in and then step out when appropriate

· A coach who is driven by the personal development of all of those around them

· A strategic, highly motivated thinker with the ability to thrive in ambiguity

· Highly collaborative with fantastic facilitation skills

· Enthusiastic with a sense of pride in the work delivered and the quality of how it was delivered

· An open and honest individual who both welcomes and provides feedback in a way that is constructive and thoughtful
 

General Duties:
· Positively promote the work of CHICKS both internally and externally, and be a representative at stewardship and cultivation events

· Prioritise tasks to ensure maximum return on investment of your time and resources

· Willingness to travel, as required to support meetings or to achieve agreed objectives

· Willingness to work unsocial hours, including evenings, weekends and stay overnight

· To work in line with the CHICKS Mission, Vision, and Values consistently, working with others to provide a supportive, responsive, environment and services

· To present a positive image of CHICKS at all times, through every aspect of your work

· To ensure that all CHICKS policies, procedures, and agreed protocols are adhered to

· To contribute to the planning, review, monitoring and reporting processes and activities

· To participate in team meetings and activities and represent CHICKS at other meetings as agreed

· To respect the rights of individuals by maintaining confidentiality and working in line with data protection legislation

· To attend training courses as identified and agreed for appropriate development

· To undertake other duties not specifically stated above, which from time to time are necessary without altering the nature or level of responsibility involved

· To make a commitment to improving CHICKS environmental impact by means of energy saving and recycling in the workplace
 

General Health & Safety Duties:
· To undertake regular risk assessments and take any necessary action to avoid potential health and safety hazards

· Having read CHICKS Health and Safety manual, ensure compliance at all times with CHICKS Health and Safety Policies including accident reporting procedures; fire drills and first aid facilities

Closing Date for Applications: Midday, Friday 17 July 2020

Formal interviews are likely to take place at the end of July 2020

We will be reviewing applications as soon as they come in so please ensure that you act quickly if you are interested in this post. CHICKS reserve the right to close this advert prior to the closing date specified, should we find the suitable candidate.

The Role

Reporting directly to the COO as the Head of HR, you will develop and deliver the HR service in support of the overall strategic aims and objectives of the Trust. Working with senior stakeholders, you will agree HR priorities, recommend appropriate people solutions and implement people related systems. This position is both strategic and operational covering a broad range of generalist HR areas including Employee Relations, Recruitment, Performance Management and Pay & Reward.

You will line manage the HR team currently based across London and Hertfordshire and will provide a fully integrated HR service across all school sites and the central office team. You will be required to partner with the leadership team, advising on complex cases and will be able to take on full case management responsibility as required.

The Organisation

Future Academies is a multi-academy trust (MAT) and family of nine schools in London and Hertfordshire. As a MAT working predominantly with schools located in disadvantaged areas, our motto, libertas per cultum (freedom through education), is always at the heart of what we do. We believe that all young people, regardless of their background or circumstances, are able to achieve, given the right support. Therefore, we are committed to providing each and every young person under our care with a broad, balanced and rigorous education, within a disciplined but caring environment.

Our Ideal Candidate

We are seeking to appoint a highly organised, systematic, resilient and solution-focused HR professional to join us in this exciting position. You will be a lead practitioner with the drive to continually improve processes and seek new challenges. To be successful in this role, you will require:

• CIPD Level 7 (MCIPD desirable)
• Strong Generalist HR Experience and up-to-date knowledge of employment law
• Experience of working in a unionised environment
• Experience of organisational development and managing change
• Excellent communication and presentation skills
• Excellent line management and coaching skills
• Experience of working in schools/academies is desirable but not essential.

What we can offer you

• The opportunity to work across a growing MAT and a diverse partnership of schools.
• A commitment to extensive CPD opportunities.
• A generous holiday entitlement and LGPS pension.
• Access to a range of benefits through our employee benefit scheme, Perkbox.
• The exciting potential to have a positive impact upon the lives of children and young people across our MAT.

If you are interested in applying for this position, please download the support staff application form and return the completed form  by midnight 5th July 2020 along with your letter of application, no longer than one A4 page.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role.

Future Academies is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

This is an excellent opportunity to manage the operations of a busy and complex organisation at the heart of community business. 

We are seeking an experienced and enthusiastic Operations Manager to effectively manage our operations to make sure we can deliver everything we need to over the next two years. You will support the Director of Finance and Resources and Head of HR at Power To Change, to ensure that we work effectively, maximise our resources, safeguard our physical assets and are compliant externally and with regards to our policies and procedures. 

Power to Change is an independent charitable trust that supports community businesses in England, endowed by the National Lottery Community Fund (previously the Big Lottery Fund). Our vision is better places through community business. We want to back people to build successful community businesses for the benefit of their local places.

The successful candidate will lead and oversee a number of projects including supporting our return to office working post Covid19 and ensuring our IT provision is effective and efficient. Your approach to working is more important than your skills and experience and we are looking for someone who is enthusiastic and proactive, able to work across the organisation to support your colleagues.

We are an equal opportunities employer and welcome applications from all candidates irrespective of race, age, disability, gender, gender identity, sexual orientation, religion or belief, or marital or civil partnership status. We will assess all applications against the requirements for this post as detailed in the job description and person specification and ask for names and education history to be removed from applications.

We are Disability Confident Committed, we welcome and respond positively to applications from disabled people. We will meet individual needs throughout the recruitment process, including making any appropriate reasonable adjustments during the interview stage and to our workplace if selected into post to support colleagues with any form of disability. 

As a Mindful Employer we recognise that in the UK, people experiencing mental ill health continue to report stigma and discrimination. We are committed to creating a supportive and open culture, where colleagues are able to talk about mental health. We are also committed to ensuring that our employees feel safe in disclosing any mental health conditions and confident that they will be properly supported and offered reasonable adjustments when required.

If you have any questions about how Power to Change is an equal opportunities employer please contact our Diversity and Inclusion Coordinator, Edward Walden.

Role Purpose:

The primary function of this role is to support the Director of Finance and Resources and Head of HR to effectively manage the operations of the Trust, including maximizing resources, safeguarding physical assets and ensuring compliance.

Working with the Finance and Resources Officer the role will lead on IT, office management and provide additional HR support.The role will require the Operations Manager to lead on the one-off projects that it embarks on particularly as Power to Change (PTC) considers its potential closure. The post will be a key liaison within the Finance and Resources team as well working with stakeholders within the wider organisation.

Key responsibilities:

Strategic oversight

• Responsible for IT, office management and insurance budget lines ensuring value for money
• Where necessary develop and improve policies to reflect best practice and communicate to the organisation
• Contribute to committee and board papers where appropriate

Operations Management

Manage all operations projects including defining requirements, engaging with relevant stakeholders and ensuring objectives are met on time and on budget.

 IT

• Manage PTC’s outsourced IT provider ensuring they provide a good service and service level agreements are met.
• Ensure PTC’s network remains secure, stable, targeting zero downtime and adapting the best in class technology keeping within a cloud strategy.
• Responsible for the mechanisms for storing files on PTC’s network, apps and cloud software ensuring a clear structure of filing system.
• With the Data Manager ensure that data retained on PTC’s network is valid or archived/deleted where appropriate.
• Ensure IT equipment is replaced regularly and to the specification needed.
• Lead on IT projects and upgrades in conjunction with the IT provider.

Office Management

• Hold the relationships with the landlords and building maintenance staff for all offices
• Ensure adequate health and safety measures (including C-19) are in place and PTC is compliant
• Ensure the office and the office equipment is regularly maintained and if necessary tested.
• Ensure that fire evacuation plans are in place and regular drills occur

Insurance

• With the Director of Finance and Resources ensure an adequate level of cover is in place for the business insurance of PTC and subsidiaries.
• Take an active role in annual renewal of the policy with the insurance broker.
• Manage any claims made on the policy.

HR

• Support the Head of HR in ensuring that employee data is collected and stored in line with the GDPR and support on internal audit reviews as and when they occur.
• Support the Head of HR to manage employee benefit administration, including annual renewal processes
• Manage the update of the Employee Handbook, coordinating necessary changes and updated language from other teams
• Maintain the contract database for all consultants and suppliers
• Provide ad-hoc assistance to other team members as required.

This job description is issued as a guideline to assist you in your duties, it is not exhaustive.Because of the evolving nature and changing demands of our work this job description may be subject to change.You may, on occasions, be required to undertake additional or other duties within the context of this job description.

Skills & experience:

• Enthusiastic and proactive, willing to pick up a range of varied projects and support the wider organisation on new activities and opportunities.
• Good working knowledge of IT best practice including Office365
• Experience of contracts management including service level agreements.
• Experience of planning and managing projects.
• Experience of managing budgets and ensuring value for money.
• Excellent communication skills, with the ability to explain technical information and concepts to non-technical staff individually and in formal group training sessions
• Proven ability to work to a high standard with an eye for detail with first-rate analytical and problem-solving skills
• Highly organised and able to manage a varied workload. 
• Working understanding and appreciation for information legislation such as GDPR
• Experience of working in a charity / not for profit sector desirable

Based: London

Salary: £45,000-£47,000

Reporting to: Director of Finance and Resources

Closing date for applications: Monday, 13th July, 2020

If you are interested in this excellent opportunity, please send your CV and Cover Letter to Sheena Pentin at Careers4Change.

The Children’s Trust is the UK’s leading charity for children with brain injury and neurodisability. We deliver rehabilitation, education and community services through our national specialist centre and The Children’s Trust School, based in Tadworth.  We also offer support more widely through our community services for children and young people across the UK and via our online Brain Injury Hub. Established for over 30 years, we have a team comprising 560 staff and over 1,100 volunteers who together are dedicated to providing children with brain injury and neuro-disability to have the opportunity to live the best life possible.

We recognise that our people and how we develop them is critical to us continuing to grow and progress our charitable and commercial aims, while retaining our outstanding ratings with our regulators. We have therefore created the new role of Head of Organisational Development which will play a key part in leading, scoping and delivering a progressive Organisational Development Agenda. This will ensure we realise the full potential of all of our staff and ultimately enable us to continue to provide support for even more children and young people with brain injury and neuro-disability.

We are looking for a collaborative, proactive and can-do organisational development professional; someone who will work effectively across all key stakeholders within our organisation, working alongside and with others to define, develop and embed our new OD strategy. We expect this will encompass amongst other areas:  developing our leadership development programme, our diversity and inclusion approach, a review of our culture and values and supporting the development of our clinical and education teams.

Operating as a key member of the People Team, you will bring a high degree of ambition, resilience, and pragmatism, be comfortable in problem solving and finding solutions, offering constructive challenge and with a proven track record of shaping and delivering impactful OD strategies.

If you would like to discuss the role please contact The Children's Trust directly, and the People Operations Team will be more than happy to assist you.

Closing date - Monday 3rd August 2020.

The Organisation

Russam is delighted to be supporting Hestia with the search for their new Regional Director for London.

Hestia supports adults and children in crisis across London and the surrounding regions. They campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home, to helping them to get the right mental health support, they support people at the moment of crisis and enable them to build a life beyond crisis. They are supported by more than 460 volunteers who provide specialist skills such as art therapy yoga, IT, gardening, cooking as well as befriending and fundraising. 

They are proud to be the home of UK SAYS NO MORE, bringing together a diverse coalition of individuals, charities, businesses and public-sector organisations to campaign for an end to the domestic abuse and sexual violence. 

In everything they do, they seek to be: respectful, genuine, dedicated, collaborative and courageous.

You can find out more about Hestia by visiting their website.

The Role

Like the many people they work with each day, Hestia’s operational services provision is rich and diverse. The Regional Director of Operations shares responsibility for the oversight and delivery of all frontline services with one other Regional Director.

The role is split across several geographical regions under a combination of Heads of Service and Area Managers in:  Domestic Abuse, Modern Slavery Response Team, Mental Health, Older People, Ex-offenders, Physical Disabilities, Drugs and Alcohol Support and Young People.

Direct reports to Regional Director Operations
Head of Domestic Abuse & Modern Slavery
Operations Project Lead
Head of Services North London
Head of Volunteering & Corporate Partnerships

Reporting to the CEO, the Regional Director for London will have responsibility for the strategic leadership for operational services.

Other key responsibilities include:

• Provide leadership for allocated operational service delivery
• Collaborate with other Directors
• Collaborate with other Regional Director on pan-operational work
• Contribute to strategy development and lead as appropriate strategy delivery
• Inspire and lead staff to exceptional performance
• Significant financial management
• KPI delivery
• Collaboration with New Business including service retention
• Change management including service restructuring
• Relationship management and external ambassador
• Lead and model Hestia’s values and The Hestia Approach.
• Significant contract management
• Risk management to enable Hestia to deliver safe and effective services.
• Significant safeguarding leadership
• Policy and procedure design, review and implementation
• Governance and external reporting
• Performance management to meet contractual requirements as a minimum
• Lead innovation

The Person

Hestia are looking for an inspiring and highly professional individual to be part of their senior leadership team, to deliver the long-term strategy at an exciting time for the organisation. The focus this year is service transformation, building on the success of services, exploring what more digital technologies can do to help service users in their recovery, investing in staff who are key to service quality and diversifying the funding base to ensure sustainability in the long term.

You will be educated to degree level (or equivalent), have a demonstrable track record of the above and importantly, a commitment to the values of Hestia. Other essential criteria includes:

Knowledge and Experience

• Proven senior strategic and operational leadership experience
• A demonstrable track record of leading, developing and managing multi-disciplinary teams to achieve growth, sustainable improvements in efficiency and effectiveness and to ensure delivery of outstanding results for clients
• Breadth and depth of experience in social care  and across a range of service user groups
• Substantial experience of managing the development and delivery of care, domestic abuse, housing, support and/or health services
• Experience of transforming services and consistent excellent service delivery
• A track record of working in and forging successful partnerships with a wide range of internal and external bodies to successfully deliver complex projects 
• Demonstrable appreciation of legal, regulatory, ethical and social requirements relevant to a service delivery charity

Skills and abilities

• Ability to think and plan operationally and strategically 
• Leadership skills and the ability to empower, motivate and develop staff, to create a positive, inclusive team ethos 
• Evidence of ability to build and sustain effective relationships with a wide range of stakeholders including commissioners
• Highly developed networking, advocacy, written, oral and presentation skills to relate effectively to key internal and external stakeholders, and command their respect, trust and confidence 
• Substantial skills in financial, budgetary and contract management with the ability to understand, manage and interpret data and other financial information 
• Ability to apply innovative thinking and judgement to initiate and support change, to take action, to meet targets and achieve desired outcomes 
• Personal resilience and an ability to cope with ambiguity, uncertainty and scrutiny from others
• The ambition and drive to motivate and work with others to create an organisation that becomes the benchmark to which others aspire 
• Very strong personal integrity, honesty and openness when dealing with others
• Ability to manage competing priorities in a high-pressure environment

Timetable & How to Apply

To apply for this position please provide the following two pieces of information:

• A comprehensive CV, including details of your achievements in each role and details of two referees.
• A supporting statement, explaining how you believe your skills and experience match the requirements of the role, directly addressing the criteria as outlined in the person specification above.

Hestia is committed to equality of opportunity and particularly supports and encourages applications from candidates from all under-represented groups and backgrounds.

Hestia also welcomes applications from candidates with lived experience. If you have any convictions/cautions this does not mean you cannot apply, however you will be required to complete a DBS check.

FUNDRAISING AND OPERATIONS MANAGER

Reporting to: Executive Director 

Based at Choices Offices (390 Caledonian Road, N1 1DN) or at home during lockdown

Salary: £28,000 pro rata plus pension contributions in line with the Government’s statutory requirement

Hours of work: This is a part-time role of 2.5 day/week (20 hours). You will occasionally be required to work out of hours and flexibility will be expected.

This contract is for one year with the possibility of extension

Safeguarding: Appointment will be subject to a satisfactory enhanced DBS check.

About the role:

This is a varied and interesting role in which you’ll play an important part in supporting Choices and its growth. The Fundraising and Operations Manager will manage and develop our community fundraising (individual giving and events) and support the Executive Director with running our grant application fundraising.The role also involves developing new areas of fundraising (e.g. corporate; major gifts; mid-level giving), as well as ensuring the smooth running of our office and operations.This is predominantly a fundraising role which includes the management of our office and programmatic operations, given the overlap of impact reporting and data management responsibilities.

About the candidate:

The ideal candidate will be highly organised, creative and self-starting, bringing relevant experience to the role. This job would suit an experienced fundraiser returning to work after a career break, or someone earlier in their career who is ready to take on more responsibility and play a key role in Choices’ future development. As a part time role, it would suit someone looking to work in fundraising and operations whilst also pursuing other interests or meeting caring commitments.

One of the benefits of working in a small charity as a key member of a friendly team is that you can make your role your own and develop it further according to your interests and skills. The successful candidate will therefore be able to demonstrate they are an entrepreneurial self-starter who would relish this opportunity.

About Choices:

Choices is charity that operates from a Christian ethos of compassion, care and respect, delivering services in the community and in prisons including:

-       Non-directive, non-judgmental support for those facing unplanned pregnancy

-       Counselling support for those coming to terms with a decision to terminate a pregnancy or facing anxiety during pregnancy

-       Befriending services for pregnant women and new mothers facing low income, isolation and anxiety

-       Counselling for women in prison supporting them through issues of child separation 

There is an occupational requirement attached to this role requiring you to be a practicing Christian.

Job Description: The Fundraising and Operations Manager will be responsible for two main areas of work and time will be split between the two as the work dictates:

1) managing and developing our fundraising work, with a focus on individual giving, campaigns and events, but also exploring the development of new income streams (e.g. mid-level giving; major donors)

2) managing office operations, and supporting programmatic monitoring and evaluation

Specific tasks include (but are not limited to):

1.  FUNDRAISING

• Stewarding existing supporters through existing means (e.g. sending out newsletters via MailChimp) and developing a more creative and sustainable stewardship programme

• Communicating with individual givers via email and phone

• Identification of mid-level and major donor prospects among individual givers, and proactive prospect research and cultivation

• Supporting external grant-writers to apply for grants, and report-writing

• Managing, recording and submitting monthly appeals to trusts and foundations

• Organising both fundraising and stewardship events

• Running online campaigns and appeals, including creating assets, writing copy, merging emails, using social media platforms.

• Keeping accurate and up-to-date records of grants and securely storing all fundraising data (e.g. donor data, Gift Aid forms) in accordance with GDPR)

• Managing all fundraising data, including managing and developing the use of a CRM database (currently Salesforce) that is also used to store client data.

2.  OPERATIONS

• Running our office processes and procedures (eg Health & Safety and insurance, managing office services, utilities, petty cash, data storage, updating policies, general office upkeep including stationary, office supplies etc)

• Operational support for different project areas (eg collating statistics, updating the database, creating evaluation reports, managing volunteer applications, etc)

• Taking responsibility along with other staff for answering phone calls, booking appointments for clients

• Developing the CRM for recording client data and impact reporting in addition to donor data

• Attend Choices Management Team meetings (on Thursdays) and occasionally attend Board meetings as required (weekday evenings)

PLEASE NOTE: This job description gives a broad overview of the types of responsibilities but is subject to change in discussion with line manager/trustees based on needs/demands in the work of Choices Islington.

PERSON SPECIFICATION:

Essential:

•  Mature Christian faith. In order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.

• Supportive of the work of Choices

• Experience of working as a fundraiser (ideally within individual giving and community fundraising)

• Excellent communication skills, both written and oral, with experience of engaging with a wide range of stakeholders

• Ability to proactively build and develop positive relationships internally and externally 

• Excellent organisation skills

• Strong project management/administration skills, preferably in the charity sector

• IT and social media literate (experience of mailing systems e.g. MailChimp is desirable)

• Experience of working with CRMs/databases 

• Self-motivated and confident working alone

• Solutions-focused

• Excellent interpersonal skills and team player

• Capacity to be flexible and innovative in the changing circumstances of a small, but growing charity

Desirable:

• Entrepreneurial thinking

• Knowledge of safeguarding

• Knowledge and experience of using Salesforce (CRM)

How to apply:

Application is by CV and covering letter with reference to the job description and person specification. Please set out clearly what skills, experience and qualities you will bring to the role and how your Christian faith informs your understanding of Choices’ work and vision.

Please include the name and contact details of two referees: one to be your most recent employer and the other a senior leader at your church who knows you well. References will not be sought prior to the interview.

The closing date for applications is 10.00am on June 30th, but we may close before this if we find the right candidate. You will be notified if you have been shortlisted for an interview.

Operations Director - Learning Disabilities

Are you an innovative and effective Senior Operational Leader in the Health or Social Care Sector with a proven record of making a positive contribution to the lives of people with a learning disability and/or autism? If so we want to hear from you!

Operations Director Responsibilities:

• Support the delivery of effective and efficient personalised services for people with a learning disability or autism.
• Involve the people we support and their families in developing and shaping new and existing services using the principles of co-production.
• Ensure that people we support and their families are treated with respect, dignity and equality.
• Act as the appointing officer up to and including Head of Operations level.
• Be responsible for Disciplinary and Appeal hearings for staff up to and including Director and Head of Operations level.

Operations Director Requirements:

• Demonstrate strong and visible leadership to ensure their day-to-day delivery reflects the common value base of the organisation
• Effectively manage and develop Heads of Operations and Area Managers, ensuring all quality and compliance standards are met
• Drive forward commercial plans for growth and development
• Develop productive relationships with all stakeholders including people supported by their organisation and their families
• Have substantial operations and commercial acumen
• Have regulatory sector knowledge and experience within Social Care for England and Wales
• Develop opportunities for collaborative and partnership working and in particular with other providers including housing providers
• Understand the changing commissioning landscape and make recommendations for their role to the Trustees

About the company 

Our client was established in 1966 by the parents of a child with a learning disability. Their values and DNA are as important today as they were to their founders.

For further information please download the recruitment pack attached to this advertisement on their website.

Location: North with national travel, including to their Central Head Office in Milton Keynes

Hours: Full Time, Permanent

Salary: Competitive

Closing date: Monday 20 July 2020 at 12 noon

First stage interview dates will take place week commencing 27 July 2020 (based on current Government advice this may be by Zoom)

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Therefore they work with successful candidates to complete appropriate checks prior to joining.

NO AGENCIES, THANK YOU. Our client is not responsible for any introduction fees related to unsolicited CVs.

You may have experience of the following: Operations Director, Operations Manager, Adult Services, Social Worker, Social Work, Social Care, Care Manager, Service Delivery Manager, Social Care, Customer Service, Healthcare, Social Care Manager, Charity, Charities, NFP, Not for Profit, Third Sector, etc.

Ref: 93325

Remote working or based at one of our Shelter Offices (to be discussed and confirmed)

Closing date: 19th July 2020 at 11.30pm. Interviews: Initial interviews : 29th and 30th July 2020. Final Interviews: 5th August 2020

Are you a highly skilled manager with proven experience of overseeing complex services, budgets and contract requirements in a large-scale operation across a wide geographical area, ideally in the voluntary/not for profit sector? Can you evidence where you have led change, driven efficiency and improved service effectiveness?
Then join Shelter as Head of Local Services - North and you could soon be responsible for the strategic and operational oversight of our Hubs in the North region, driving through a change programme that will revolutionise how our services are delivered.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

With more than 500 staff and an annual budget of over £20 million, our Local Community Services division provides expert advice and support over the phone and face-to-face from a national network of Shelter hubs. Our vision? For our hubs to be at the heart of their communities, bases for activism as well as for help and support. To deliver a personalised housing service developed with the local community, which brings together all of our resources and expertise to maximise our impact on local housing issues and needs. You’ll help make sure we do this in our North region.

About the Role
This high profile role is all about transforming, rather than simply managing, services. Indeed, we want you to deliver a change programme with your managers that will ensure hubs inspire and enable people to support us in delivering sustainable systemic change for individuals, the wider local homeless community and local homeless practice. This will involve a massive shift in mindset on how our services are delivered and we will look to you to make suggestions in how to bring about tangible improvements. This is not a static change programme, it will need to continuously improve in order to meet ever-changing demand and deliver high quality, integrated services that meet the holistic needs of those in housing need.

About you
To succeed, you’ll need significant experience of leading change, driving efficiency and improving service effectiveness, along with a track record of managing remote teams across a large geographical area in a matrix management framework. You’ll also need experience of engaging with communities, understanding how they operate and working with them to drive systemic change. The tenacity, persuasiveness and resilience it takes to build partnerships and deal with push backs is important too, as is the compassion and empathy it takes to work with service users and people with lived experience and volunteers. 

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our North Region management team and be the change you want to see in society. 

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

To apply please email your CV and a supporting statement that addresses the key criteria on the job description via the apply button.

Job Purpose

To provide expert HR advice, guidance and support, championing an engaging, motivating and values-based culture which has older people at its heart.

Key Responsibilities

• Support the People & OD Lead in designing, developing and delivering HR interventions aligned with the People Plan
• Provide high quality HR advice and guidance, coaching and supporting managers to enable them to progress solutions to achieve their business plans, working in collaboration with the Learning & Development Manager where required
• Maintain HR operational excellence, ensuring that all HR transactional activity is undertaken effectively and efficiently and that processes are monitored and reviewed including recruitment, on-boarding, payroll and benefits administration
• Manage complex HR issues and casework
• Demonstrate collegiate, empowering and inspirational leadership;
• Providing effective performance management of any reports with agreed objectives and development plans in place to enable them to perform their roles effectively;
• Effectively managing any budgetary or financial responsibility, embedding a culture of financial awareness and scrutiny;
• Maintaining compliance and adherence with all processes to ensure good governance
• Oversee recruitment and selection, advising on job descriptions and recruitment strategies, developing managers capability in selection techniques, and ensuring safe recruitment practices and procedures for relevant roles
• Regularly review policies, procedures, and managers guidance notes to ensure legal compliance and best practice
• Support with induction and training delivery
• Develop and utilise HR metrics to support decision making

General Responsibilities

• Undertake any other duties commensurate with the level of the role
• Have fun and challenge yourself at work, model the charity’s values and abide by our policies and practices
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination
• Contribute to our fundraising effort by embracing opportunities to fundraise yourself, to promote fundraising and to support the fundraising team
• Share in our committed to safeguarding adults at risk of harm
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy

PERSON SPECIFICATION

• CIPD qualified or equivalent
• Excellent knowledge of employment law and best practice and of undertaking complex casework
• Demonstrable experience of undertaking and managing HR operations / HR transactional activity
• Demonstrable experience of coaching and supporting managers
• Demonstrable experience of implementing process improvements
• Excellent attention to detail
• Ability to work at pace and manage competing priorities
• Customer focused, with excellent stakeholder management and communication skills
• A demonstrable passion for, and affinity with, our cause.

chit-chat is a new and disruptive national non-profit organisation born during a global pandemic. We want to welcome YOU into (one of) the most energetic, forward-thinking and innovative social enterprises in the UK. 

69% of adults in Britain said they felt happier and more relieved after having a conversation with somebody. (YouGov)

We provide a casual, inclusive and non-judgmental space for anyone to communicate about anything. At chit-chat, there’s a conversation for everyone. Labels don’t define you. Regardless of gender, ethnicity, religion, sexual orientation, background or interests, we’re here to have a proper chit-chat. We aim to keep the nation connected, emphasising the importance of community and belonging.

Our chit-chat LINE, open 9am until 9pm daily, is an anonymous phone line for anyone who fancies a casual chat with one of our amazing volunteers. Whatever the topic, there’s a conversation for everyone.

We are the go-to place for a chat and are proactive in tackling loneliness, isolation and promoting positive psychological, emotional and digital wellbeing. 

Mission = To connect the nation through conversation. 

Vision = To create a world where everyone has someone to chat to. 

We are ambitious. We are for everyone. We are chit-chat. 

Impact so far. 

What a journey chit-chat has had so far! In our first 10 weeks:

• 110,000 people reached through our social media
• 315+ unique calls
• 35 phone volunteers recruited and trained
• Created a Youth Advisory Board with 14 young people
• Launched a virtual internship programme for university students and recent graduates, providing over 40 opportunities

We’re already forming strategic partnerships with funders, such as the National Lottery and Community Foundation, in addition to more localised grant providers. chit-chat is organically growing its base of corporate partners too in a variety of industries - with its bespoke and innovative partnership model.

Position summary. 

The Head of Partnerships and Grants is the first paid post at chit-chat and will take a lead on ensuring the vision of a UK-wide conversation open to everyone remains sustainable and relevant. This is a pioneering role, taking on responsibility for the future of an exciting non-profit that has already gathered a great deal of momentum, since its launch in late March 2020.

The Head of Partnerships and Grants will work closely with the CEO and Board to implement chit-chat’s strategy and devise plans to build sustainable, long-term relationships with a variety of funders: corporates, high net-worth individuals, trusts, foundations, local authorities and universities - and lead on their delivery.

This is an exciting opportunity to join a new start-up non-profit organisation and join our mission. You’ll be helping shape our future, as we build chit-chat from the ground-up. We are a real feel-good project, with excellent incentives available as we grow.

You will be well-supported by the Board and team of volunteer chit-chatters in your work. We are looking for a proven relationship-builder, who uses their own initiative to generate ideas as well as leads and has the entrepreneurial flair tomake an immediate impact.

Please download the job pack for more details about our Head of Partnerships and Grants role and apply with a CV. 

We will be assessing applications as they come in and may close earlier. Please note that due to the high number of applicants, we are only able to respond to candidates who we wish to interview.

Cruse Bereavement Care is recruiting a regional Hub Manager for Wales- a new and exciting role created as part of our new strategy to develop Cruse.  

The Hub Manager is responsible for the delivery of high quality bereavement support across the Nation.  This includes strategic planning and budgetary control, staff and volunteer management, planning and monitoring service provision.

The roles will either be based in a local Cruse office or home based within the region.  The post holder will be able to travel easily within South Wales. 

Cruse Bereavement Care is the largest bereavement charity in the UK. Our mission is to offer support, advice and information to children, young people and adults when someone dies and to enhance societies care of bereaved people.

The closing date for this role is 27 July 2020 with interviews being held on 6th August 2020

To apply for this role, plesae send your CV and covering letter, which outlines your suitability for the role and should be no longer than two pages.

Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.