Are you a dynamic, strategic leader who can drive forward our plans to grow and develop our supported housing and community activity in Brighton and Hove? 

Do you have a passion for transforming lives?

YMCA DownsLink Group is an ambitious and innovative charity that has been providing supported housing for young people in Brighton and Hove since 1995.  As well as 24-hour supported housing services for young people, we provide housing and support for young families, as well as a night shelter and supported housing for single homeless people and rough sleepers at St Patrick's Church, Hove. In the Autumn, our new modular build scheme in East Brighton will open providing 30 studio flats enabling young people to live independently.

The position comes with excellent benefits, including 27 days annual leave per annum (plus bank holidays), a company sick pay scheme, a life assurance policy of 2x your annual salary, a health and wellbeing cash plan, and a cycle to work scheme. Please download a job pack for more information about other benefits offered.

We are seeking someone with experience of  strategic leadership in either the charitable, housing or commercial sectors; an understanding of the issues facing vulnerable people and of developing or delivering services to meet their needs; and the ability to lead a staff team of 50+ and manage services with a turnover of circa £3 million.

The role will be based Brighton and Hove working 9am-5pm Monday-Thursday and 9am-4.30pm Friday, with occasional evening and weekend working expected.

If you are an applicant interested in this post and would like an informal discussion having read the job pack, please contact us (see job pack on the website). We will not respond to agencies.

YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Closing date for applications: Thursday 10 December 2020 at 9am

Interview date: to be confirmed

Operations Manager: we have an opportunity for a highly motivated and talented individual to join us at senior manager level in a key role. Do you have experience in managing caseworkers/keyworkers with the commitment and passion to making a positive difference to the lives of hundreds of vulnerable and socially excluded people?

Step Together Volunteering supports some of the most socially isolated and vulnerable people in England and Scotland. Using volunteering as an intervention, teamed with intensive 1-1 mentoring support, we enable our clients to develop the personal and practical skills needed to overcome the barriers they face. We support our clients to achieve positive outcomes and build a brighter future for themselves.

We have an exciting opportunity to join us as Operations Manager, and we are looking for someone with the passion, commitment and skills to complement our team. You should be highly motivated and have a demonstrable track record of effective line management of staff. Experience of managing staff remotely would be advantageous as our team of client-facing staff are home-based and spread throughout England and Scotland.

This is a key role, working closely with and supporting the CEO. You should be comfortable managing a varied workload and be able to work effectively under pressure. Knowledge of best practice in case management is essential, as is a solutions-focused approach and the ability to operate at a senior level. You should be comfortable using case management systems to record client informaiton and capture evidence of outcomes and impact. As appropriate for a role of this level, you should be able to work with minimal supervision and be comfortable prioritising your own workload.

The role would be well suited to someone dedicated to making a positive difference to clients and keen to be involved in operational plans and organisational strategy. The post-holder will have the opportunity to influence how the organisation develops over the next few years, and work alongside the CEO and Board of Trustees.

In return we offer a competitive salary, 33 days annual leave (including public holidays), matched contribution pension scheme up to 5% of salary, life insurance and a comprehensive Employee Assistance Program.

Deadline for applications is Monday 7th December at 5.00pm

AN ESTIMATED 40.3 MILLION PEOPLE ACROSS THE WORLD ARE ENSLAVED TODAY, WITH OVER 100,000 IN THE UK LIVING IN PLAIN SIGHT.

The Sophie Hayes Foundation was founded in 2011 by Sophie, a British girl trafficked to Italy for sexual exploitation. The Foundation is the only organisation in the United Kingdom, focused solely on ensuring all women survivors of human trafficking and modern slavery achieve complete and sustainable freedom, through an independence that can only come with the ability to live and work without fear. 

At SHF we support women survivors to look to the future – renewing confidence, purpose and employability. By adhering to best practice in coaching, facilitation and training, we support survivors in bespoke and creative ways through group workshops, one to one coaching, vocational voluntary & work placements, access to training, and formal education.​

This is a unique role at an exciting and pivotal time of growth for The Sophie Hayes Foundation based in London office. As our first Head of Programmes and Innovation, you will help launch our new strategy, grow and expand our beneficiary support by developing operational services across the UK.

The successful candidate will work in the new Senior Management Team and be a champion for survivors, staff, volunteers and Board of Trustees.

This is a role designed for someone who is people focused, has an eye to detail and is: encouraging, insightful, creative, organised , able to adapt to the changing lives of those you are supporting. You must have perseverance, a high level of flexibility and emotional intelligence. You will be quick to listen, understand and lead with an ability to adapt ideas into action, alongside strong partnership skills.

You must have a strong track record in programmes through innovation and a focus on quality, performance, safeguarding and management controls. Whilst having a passion for engaging our women survivors in all aspects of our work including co-production.

We are a people focused, can-do organisation, which strives for excellence in all that we do and operate with mutual respect. If you share these values and have the relevant skills and experience, we look forward to hearing from you.

Person Specification 

Qualifications/Training

• Education to degree level, a recognised professional qualification in social work, or health, or social care or equivalent in experience,
• Demonstrable evidence of senior management and financial management.

Person Specification

Essential

• Significant track record of successfully working at a SENIOR LEVEL with strategic leadership and management responsibilities.
• Ability to develop organisational strategies and translate them into plans and budgets for all aspects of Programming and Innovation.
• Proven track record of building and leading high performing teams based in mulitple locations
• Skilled in cross cultural management.
• Knowledge of issues within social justice/human rights and of campaigning for change.
• Experience of representing an organisation to others, ranging from grass roots activists to government officials.
• Critically able to develop and manage budgets.
• Experience of working in or with a coalition or network.
• Excellent written and verbal communication skills.
• Ability to work as part of a team and design and use office systems, and to take initiatives and be self-sufficient in organising own work.
• Ability to plan and prioritise workloads and keep to targets under pressure and to deadlines.
• Commitment to the aims of SHF and sensitivity to issues of caste, gender, raceand religion and commitment to ensuring equal opportunities.

Desirable

• Experience of working on issues around Business and Human rights.
• Proven track record of influencing governmental/inter-governmental policy.
• Fundraising
• CRM (Blackbaud Etapestry)

Personal qualities

• Confident and comfortable in a public relations role with excellent presentational skills.
• Clear, concise, and persuasive communications.
• Diplomatic, empathetic and tactful, able to build effective relationships.
• Participatory and empowering approach and ability to manage conflicting interests
• Calm and reliable under pressure.
• Ability to work in a small team and on own for lengths of time.
• Manages own time well, to address competing priorities.
• Commitment to empowering women survivors of human trafficking.

The women survivors we work with come from all over the world and have a wide variety of beliefs, experiences, backgrounds. We are committed to sharing and reflecting this rich diversity amongst our staff, volunteers and trustees and would strongly encourage applicants from minority and under-represented groups.

Please note: We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

However, this post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 20

Please note all candidates must provide proof for the right to work in the UK.

“No words can express my gratitude for what you did for me that day. I don’t think I’d be here now without the air ambulance. I know I was in a critical situation. I don’t have words enough to thank you” [Andre, TAAS patient]

The Air Ambulance Service has one simple objective, to save lives. Contrary to general belief, the organisation is not government funded and provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance. The Air Ambulance Service is at the forefront of innovative clinical care, and relies almost entirely on it’s hugely dedicated team of colleagues, volunteers and the general public.

Here at Charity Horizons, we are delighted to be supporting this essential charity in their search for a Safeguarding Manager. Reporting into the Head of Volunteering, and working very closely with the Director of Clinical Operations, this is a vital management role that will require influence and involvement at a senior level within the organisation.

Working closely with colleagues, this role will involve the creation and shaping a set of strategic objectives to support the ambitions of this life - saving organisation. As Safeguarding Manager, you will join a team leading on exciting growth, challenge and change as the organisation expands the National Children’s Air Ambulance Service and extends the HEMS provision. You will become the subject matter expert within safeguarding and, with the support of colleagues, will be responsible for embedding a strong safeguarding culture across the organisation, ensuring every staff member and volunteer understands the role they play in achieving this.

To be considered for this role you should come to us with some knowledge of UK Safeguarding legislation, both in theory and practice. With a demonstrable ability to influence and engage at all levels, you should be known for your strong skills within stakeholder engagement and relationship development. You should be confident in understanding and interpreting complex information and have an ability to distribute this in a suitable manner to suit a variety of audiences. We are happy to consider applications from both established Safeguarding Managers, as well as any individuals who have perhaps taken a lead on safeguarding as part of a wider role and are looking to progress within this field. An aptitude to learn and grow within the organisation is must and we are looking for people with a keen interest and commitment to safeguarding, and a passion for the fantastic work of this incredible charity.

This role provides an opportunity to join an organisation in an invaluable capacity that will, quite simply, support the ambitions of the charity enabling more lives to be saved. The role is predominantly home-based, but will require the successful applicant to travel regularly to offices in Rugby. The salary bracket is £25,000 - £35,000 and will be determined depending on experience. 

To register your interest, or find out more, please contact either Charlie or Leanne at Charity Horizons. The recruitment for this role is ongoing and the position will close when a sufficient number of suitable applicants have applied – early application is therefore advisable!

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.

Civitas Recruitment are proud to be working with a great, established national charity focused on the issue of the elderly. The charity has a history of influencing policy and working with local communities to connect its user groups. We are seeking a Safeguarding Manager to join the team on a 12-month fixed term contract to lead on the safeguarding operations and development. You will be a subject matter expert working across teams responsible for the development, delivery and learning of the safeguarding practices and processes. This is a great opportunity in a supportive environment whereby the successful candidate can build on their adult safeguarding knowledge and experience.

Who are we looking for?

Ideal candidates will possess prior experience of working in an adult safeguarding function responsible for policy and processes as well as delivery of the safeguarding agenda. You will be a natural communicator who is able to manage a range of stakeholders and adapt your messages. You will also be responsible for creating a in house learning hub and establish feedback loops across the business. Prior knowledge and expertise in this area would be a distinct advantage. Please apply directly or enquire with Syed at Civitas recruitment for a full JD.

Global Safeguarding Manager  

Based in London

Salary dependent on experience

Open to various flexible working arrangements and with the option to recruit two Managers to cover 3 days a week each.

Relief International (RI) is a leading non-profit organisation working in 16 countries globally to relieve poverty, ensure well-being and advance dignity.  We specialise in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty in some of the most challenging contexts across Africa, Asia, and the Middle East.

RI includes the four corporate members of the RI Alliance: in the UK, USA, France, and Belgium. Under our alliance agreement, we operate as a single, shared management structure.

RI is committed to ensuring that all those involved in our work uphold the highest ethical standards and are safeguarded against any form of exploitation and / or abuse.

The Global Safeguarding Manager will oversee all areas of safeguarding on behalf of the RI Alliance, including ensuring that we uphold our responsibilities to the children and vulnerable adults participating in our programmes as well as to RI’s own staff and associates around the world.

A critical part of this role will be to strengthen and deliver RI’s safeguarding program across the organisation to ensure that safeguarding is an integral part of everything that RI does.

You will also manage and coordinate investigations into safeguarding violations and strengthen the capacity of our country programme staff and key focal points across the organisation to raise awareness and champion best practice.

Your strong interpersonal, communication, and training skills will be essential in your approach to influencing and building the capacity of a range of internal stakeholders and partners across locations and cultures, together with proven experience and skills to deal appropriately with sensitive issues as they arise.

How to apply.

• To apply for this post, click on the “Apply” button in the job advert page
• You will be asked to upload a CV and Cover Letter.  The cover letter should be no more than 2 pages long and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.

Closing date. 11 December 2020. Please apply immediately we will be reviewing applicants on a rolling basis, therefore may withdraw the position for the job board closing date.

Please apply by uploading your cover letter and up-to-date CV on our website.

Due to limited resources, only short-listed candidates will be contacted.

Note to external agencies, we will not be accepting CVs from third parties.

Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment.

All staff are expected to abide by our Code of Conduct.

Recruitment to all roles in Relief International include a criminal records self-declaration, references and other pre-employment checks, which may include police and qualifications checks.

Diversity, Equity and Inclusion

Relief International is committed to diversity and gender equality, we strongly encourage applicants from the global south and female candidates to apply.

This is a fantastic opportunity for someone to make sure Wellgate Community Farm remains a vibrant and important community resource for our local area. The post holder will be responsible for the day to day management of the farm, including managing the staff team, responsibility for volunteers and overseeing the running of farms projects, activities and events. 

We are looking for someone who is passionate about farming and the natural environment and has experience of animal husbandry. They will also have experience of people management, the ability to work with people of all ages and abilities and the desire to enthuse and help them grow as individuals at the farm.

We need someone who is client/customer focused and can ensure that the farm is a safe, welcoming and enjoyable place for people to visit. They will need an awareness and understanding of Health & Safety, safeguarding and the legal responsibilities of running a community project and an open farm.

The post holder will also require a full driving license.

The post is subject to an Enhanced DBS check.

Please contact farm for a full job description and details of how to apply.

Job Description

The Parasol Project is a small Oxford based charity committed to redressing the balance for disabled and disadvantaged children and young people experiencing, or at risk of, social exclusion. We do this by running a holiday playscheme for 5-12 year olds and holiday and term-time social and recreational activities for young people.

The Operations Manager will work closely with all members of the team to ensure the safe and effective running of the charity.

Responsibilities include the management of office systems such as: bookkeeping/finance, database, central record, and IT systems.

Due to the nature of the work we do and the size of the organisation, the role would not be exclusively desk-based, with opportunities to get involved in more practical, hands on tasks as and when required.

Bookkeeping – XERO data entry and maintenance - Receipts, Invoices, Bills, Payroll, Liaising with Brookwood

Database – Electronic & physical data entry & maintenance – pre and post-summer/holiday child and teen

Central Record – Data entry & maintenance.

Master Data record – Data entry & maintenance.

Safeguarding record – Data entry & maintenance, organise safeguarding meetings and update the safeguarding database

Fundraising– Communication with Fundraiser regarding bid responses, donations, and Community fundraising.

IT systems – Data backup and system maintenance.

Finances – Banking - Deposits & petty cash.

Team supervision – Organise and minute Thursday group supervisionduring Holidays

Office meetings – Organise and minute monthly and annual OFFICE team meetings.

Bookings Administration – Filling the booking sheets for the various services and collecting / monitoring fees

Insurance – Ensuring that Parasol has the required insurance cover for all activities.

Child service activity paperwork – Recording registers and Activity meeting minutes, safeguarding, accidents, and complaints

Children’s Service management - Working with the Playleader to plan and deliver holiday playschemes, and complete County Council monitoring reports.

Safeguarding – Taking responsibility for Children’s Service safeguarding concerns and reporting up where necessary.

Policies and procedures – Writing, updating, and maintaining Parasol’s policies and procedures.

Health and safety – Taking responsibility for the Children’s Service health and safety requirements including the ordering of care supplies, relevant trainings, fire drills and identifying hazards.

We are willing to consider candidates from any background provided they can demonstrate both the relevance of their skills and experience, and a sense of commitment to respond to Parasol’s inclusive vision.

Essential person specification:

• Excellent organizational, written and verbal communication skills.
• Positive, energetic and resilient manner.
• Computer competency including dealing with standard MS word, data processing, Excel spreadsheets and databases.
• Applicant must be suitable to work with children and young people.
• The ability to work in a self-directed manner.

Desirable person specification:

• An understanding (and preferably direct experience) of the UK voluntary sector environment.
• First Aid qualification.
• DBS registered for update service.
• Safeguarding qualification/training.
• Disability Equality qualification/training.
• Experience of Xero or similar computerized accounting systems.

New Operations Manager role for lively Baptist Church in West Sussex. This post is key in enabling growth in the ministry and mission at Haywards Heath Baptist Church (HHBC), in line with our vision.

The purpose of the role is to manage the delivery of operations of the church to ensure alignment with the regulatory environment the church operates within. 

This position requires professionalism working in close co-operation with the Minister, Staff team and the Officers of the Church. The post holder will need confidence and proven organisational, financial, IT, communication and interpersonal skills.

The role is for an 18 month fixed term, part time, (20 hours per week) preferably over 5 days.  £29,000 (pro-rata).

How to apply: Please click on 'How to Apply' button to access the full application details.

Closing date: The deadline for receipt of completed applications is 11.30pm on Tuesday 8 December 2020.

Interviews will be held Thursday 17 December 2020.

Rushmoor Voluntary Services is evolving through a period of positive and progressive change. This year we have also been working with key partners to lead the local response to the Covid emergency. Next year, we will be celebrating our 50th anniversary.

We are currently seeking a forward thinking individual to join our team on the next step of our journey. You will be motivated, driven, energetic and enthusiastic about supporting the community of Rushmoor.

This new role of Operations Manager will have an overarching responsibility to manage our organisational regulatory compliance.

They will also focus on developing our client services activities; to oversee and implement a new model of working and to develop our client services so that we can better serve the vulnerable people in our community.

Please apply by sending your CV (including current salary) and a supporting statement. Your statement should explain why you’d like the role, what you will bring to the organisation and how your skills and experience reflect those specified.

Your statement should be no longer than three pages.

We will be assessing applications as we receive them and interviewing on a rolling basis. We may therefore close the recruitment at anytime so we encourage you to submit your application as soon as possible.

Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose.  To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join the charity as we transition to our new ambitious strategy for 2021 – 2023 and increase our profile, impact and reach so more people can live a happy, connected and purposeful later life. 

This is a unique opportunity to help transform our Marketing and Communications activities at Independent Age. Leading our work to build our reputation, raise our profile, expand our community of support; and help us challenge ageism and the inequalities that exist in older age.

The ideal candidate will have 

• Substantial experience of developing and implementing innovative and successful marketing and communications strategies.
• Significant experience in leading and developing marketing and communications teams.
• A proven track record of initiating and delivering marketing and communications strategies in a not-for-profit or business to consumer environment, including utilising owned and paid for media, that have built understanding, awareness and engagement.
• Proven success in growing a brand, and raising the profile of an organisation using a variety of marketing and communications techniques

As well as a competitive salary we offer 28 days annual leave plus public holidays, a generous pension scheme with life assurance, learning and development opportunities, season ticket loans, a cycle to work scheme, an employee assistance programme and a discount voucher scheme.

We are passionate about diversity and inclusion and creating an environment where we can ALL be ourselves.

If you interested in applying, please upload your CV together with a covering letter via the vacancy on our website.

Head of Programmes & Partnerships Development

The Head of Programmes & Partnerships will be responsible for all service delivery and community based activity across our client with strategic oversight for business development and new partnerships.

Head of Programmes & Partnerships Development Responsibililties:

- Ensure effective and systematic monitoring and reporting of performance and quality across all services, identifying areas for improvement ensuring that these are addressed and all contract measures
and targets complied with.
- Ensure a focus and priority on growth & development of services acting as an effective external lead for our client in development of new work and partnership working in line with strategy aims and objectives.
- Be an inspirational leader, supporting managers to account for their workstream plans, team performance and outcomes, creating a culture of development and achievement in striving for the best outcomes and goals for our client.
- Be responsible for our client’s community ‘hubs’ to deliver services, support collaborative working with locally based groups and organisations and to enable improved service user engagement in our client across all areas of work.
- Lead on our client’s safeguarding processes, supporting a number of safeguarding leads to report and act on any safeguarding matters that may arise and adhering to regulatory requirements and good practice.

Head of Programmes & Partnerships Development:

- Educated to degree level or equivalent in Community Development / related disciplines and / or areas relating to LW core areas: mental health, criminal justice, employment coaching / training, debt and welfare advice and guidance.
- Demonstrate a good level of IT literacy including experience of using and supporting others in the use of appropriate E A reporting tools and IT support systems
- Experience of project management techniques including risk management / mitigation processes
- Minimum of 5 years senior experience at strategic level of operations / service delivery management in the voluntary, D A public and / or private sector
- Other Qualification in Business Management and or related field.

About our client:

They are a leading charity for women in Lancashire with over 6500 women accessing their services over the past year and 130 active volunteers supporting delivery of their services. Their vision is where all women in Lancashire are valued and treated as equals. They empower women to be able to transform their lives by bringing them together to: find their voice, share experiences and understanding, develop their knowledge and skills and challenge stereotypes and misconceptions about them…so that they can have choices in becoming the individuals they want to be.

They have a network of centres based in Accrington (Head Office), Burnley & Blackpool, they also work in outreach venues across Lancashire with community partners.. They offer a safe, female only space.

Location: Lancs wide (base to be determined)

Contract type: Permanent, Full Time

Salary: £40,948 per annum

Closing Date: 11th December at 5pm
Interview to be held: 17th December

You may have experience of the following: Head of Business Development, New Business Development, Service Delivery Manager, Business Management, Deputy Head of Service Delivery, Charity, Charities, Third Sector, Service Delivery Manager, Criminal Justice, Not For Profit, Partnerships Development, Head of Programmes.

Ref: 95539

OPERATIONS MANAGER FOR HOME-START ESSEX

FULL TIME – 37 HOURS PER WEEK

SALARY: £33,000 per annum

BASED IN CHELMSFORD

Home-Start Essex is a leading family support organisation that provides high quality family-led services for families with young children. By mobilising trained volunteers, we support families directly in the home and in group settings to overcome a range of issues such as isolation, domestic abuse, mental health, financial stress and school readiness.

The Operations Manager is a senior operational management role within Home-Start Essex.

The role will provide strategic leadership and support for delivering our contractual obligations to our funders and leading on the quality and performance of the service in line with agreed KPI’s. The post holder will be:

• Responsible for the recruitment, supervision and welfare of the service delivery staff and volunteer team, monitoring and reporting outcomes in line with Home-Start standards of practice and local requirements.
• Lead on an organisation-wide basis on Safeguarding and be the Strategic Lead for Safeguarding within Home-Start Essex.
• Responsible for the review and continuous improvement of service delivery and will work as part of a team approach to support short, medium and long term fundraising and business development strategies. 
• Responsible for management of the service budgets.
• Responsible for sustaining excellent relationships with commissioners, stakeholders and for developing strong local community partnerships.
• Work as a member of the senior management team to contribute to the delivery of the organisational Strategic Plan in supporting and strengthening organisational performance.
• Liaise closely with the Finance Manager and Fundraising Manager to plan service delivery in accordance with the Strategic Plan.
• Lead on the development of strategy for volunteer recruitment, retention and management.

The role will contribute to the delivery of the organisations strategic aims to ensure that Home-Start Essex can deliver on its aspirations, representing Home-Start Essex in a professional manner at all times and modelling our organisational values at all times.

An enhanced DBS check will be required.

To view the job information pack including a full job description and to apply for the role, please go to our website to access the application form. 

Please apply using our application form ONLY, we DO NOT accept CVs.

If you would like to arrange a confidential discussion about the vacancy, please contact us.

This post is subject to a successful 6-month probationary period.

Salary: £33,000 per annum

Closing date for applications: Friday 11 December 2020

Interviews are scheduled for: Wednesday 13 January 2020.

Home-Start Essex is committed to equality of opportunity and works to safer recruitment practices as an important part of safeguarding and protecting children and vulnerable adults.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Merseyside provides innovative and exciting projects, opportunities and support for people who are at risk of being homeless from our Centre in Merseyside and in outreach settings across the Liverpool City Region. Our aim is to see homelessness ended in Merseyside and our unique service offers information, advice and guidance, coaching, teaching & learning which has sustained and continued positive results for people we work with. It is an exciting time in Crisis Skylight Merseyside as we support people out of homelessness for good in line with our 5-year strategic plan.

About the role
As Operations Manager (Structured Coaching), you will join the local management team and report to the Skylight Director. You will work with the existing Operations Manager (Intensive Case Management) to ensure we can end homelessness for good. Line managing a number of coaches you  will ensure that each of our Members are assigned a lead worker and that good quality case management is embedded. Working alongside the existing Operations Manager to ensure the wider team has the support and resources required to meet the needs of our members. In addition, you will develop strong partnerships with statutory and voluntary sector organisations across Merseyside and the wider city region. You will work collaboratively with the management team to ensure the support package for members is tailored to everyone to optimize their sustained route out of homelessness.

About you
To be successful in this role you will be an experienced Operational Manager with a proven track record of success working with vulnerable and excluded adults. The ability to lead by example, inspire and lead a multi-disciplinary team working with people with complex and enduring needs, as well as experience of developing external and internal partnerships to gain the most positive outcome for people using the service.  You will be driven to end homelessness, experienced in motivating your team, supporting an innovative management team locally and able to provide insight and influence on both internal and external audiences. 

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How To Apply 
If this sound likes the opportunity for you, please click on the 'Apply For Job' button below.
If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website. 

Closing date: Sunday 6th December 2020 (at 23:59)
Interviews will take place on 16th December 2020

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.