Education Safeguarding Manager 
Main Working Location: Denmark Road, Carshalton 
Salary Range: Band 5/6, Point 77-93 
Permanent: 37 Hours per Week  
 

If you are seeking a significant challenge and have a strong track record of safeguarding in an education environment then we want to hear from you. 

We are looking for a professional and experienced leader who is passionate about the safeguarding in education and society. An individual that enjoys a varied workload, can lead a team and develop the service, is organised, creative, flexible and has excellent people skills.  You will be tasked with the necessary reporting, performance management and line management responsibilities, and importantly you will bring energy and inspire those you lead and have the ability to build relationships across the local area. You will be able to deliver with excellence, working within a culture of empowerment, and operating in a cycle of continuous improvement 

You must be a confident and effective communicator and be comfortable working through complex issues and appropriate challenge with Head Teachers, Senior Leadership Teams and other organisations, and be experienced in working in a multi-agency environment. You will represent Education and Cognus at key partnership board meetings, building positive relationships between these groups, and take professional ownership for education safeguarding in Sutton 

This role is the key link to ensure school staff are trained and updated on local and national safeguarding policy, best practice and procedures. The postholder will work closely with multi-agency partners that include senior leaders in both primary and secondary schools, the Local Authority, multi-agency partners, other providers as well as Cognus teams to ensure robust safeguarding procedures are in place and followed.

An ability to lead training sessions with education staff is vital, together with understanding how to develop training and guidance material to the needs of this audience. 

Managing the Education Safeguarding Team, you will also ensure the team continues to develop its practice and delivery through its business plan and quality framework, and that opportunities for growth are identified and implemented.

Whilst we continue to work in line with legislation and best practice we are ambitious about developing the local area safeguarding agenda and are looking for an individual who is able to think creatively and flexibility about delivering statutory duties, while maintaining a focus on safeguarding practice and the best outcomes for the children, young people and families that we support.

You will give us great commitment and in return we offer an excellent package including: 

• regular support and supervision; 

• professional advice and support:

• an excellent group of leaders as colleagues;

• excellent CPD opportunities;

• flexible working;

• workplace pension scheme; 

• competitive salary;

• 28 days annual leave (inclusive of 3 days between Xmas & New Year);

If you are interested and would like to be considered for this role, with a CV and covering note (of no more than two sides, minimum font size 11) outlining your suitability. The deadline for receipt is midnight on 31st  January 2020. Candidates are requested to be available on Wednesday 12th February for interview (including a brief presentation).

For an informal conversation about the role please contact the existing postholder, Jenny Rowley or the Head of Quality & Customer Care, Peter Gasparelli, contact details via the Cognus website. 

All offers of employment are subject to successful completion of recruitment formalities which includes an enhanced DBS check. These checks must have been completed prior to commencement of employment. We expect our staff to have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by the Company and the Local Safeguarding Children’s Partnership.  

We have several other roles we are recruiting to at different levels within Cognus. Please get in touch for an informal conversation about these and other opportunities if you or anyone else you know may be interested in working with us.  

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 35 years. With an active presence in over 40 countries, we strive to make the world a better and fairer place for those effected by poverty, conflicts or natural disasters.

Our head office in Birmingham, UK is currently recruiting for the position of ‘Safeguarding Officer’ to join the Governance Division who supports matters regarding; Legal, Internal Audit and the Policy and Compliance Unit encompassing Security, Safeguarding, Whistleblowing and Complaints. The purpose of the job is to work closely with Safeguarding Lead in the context of IRW by providing technical and programme support to the International Programme Department in the roll out of the safeguarding framework and support the effective operations of the safeguarding projects and initiatives. Support internal and external safeguarding processes by the ongoing development of key processes in relation to the safeguarding assessment, receipt and processing of safeguarding complaints whilst contributing to the reviewing of safeguarding, PSEA and Child Safeguarding policy development and associated processes.

The successful candidate must have or be:

• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels, including ability to engage within a multicultural environment
• Significant experience in an INGO setting or equivalent
• Experience of Safeguarding, PSEA and Child Safeguarding
• Previous experience of working within humanitarian and development (third) sector is an advantage
• Demonstrable experience in consultative team approaches to decision making and innovation which motivates and drives teams forward
• Proven ability and experience in analysing data which enables sound conclusion and recommendations to be drawn
• Demonstrates the flexibility and energy that is required for a high level of self-management and awareness
• Substantial experience in managing relationships and challenging situations
• Ability to respond to a dynamic and changing environment
• Ability and motivation to travel within UK and internationally

Islamic Relief promotes equality and meritocracy, and seeks individuals who are sympathetic to the IR values of; Sincerity, Excellence, Compassion, Social Justice and Custodianship together with our policy standards on Anti-Bribery, Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, we will be glad to hear from you.

Please Note: Interviews are expected to take place early March 2020. Only shortlisted candidates will be contacted.

Pre-employment checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

For UK based roles, we are only able to accept applications from candidates who have the right to work in the UK. We are unable to progress applications which would require sponsorship.

Islamic Relief is an equal opportunities employer

Job Title: Operations Manager

Position Type:Paid/Full time

Reports to:CEO

Based at:School Food Matters, The Bridge, 7b Parkshot, London, TW9 2RD

Working Hours: 5 days per week, 9am-5pm

Salary:£33,859 pa

Contract:                           12 month fixed term contract with potential to extend

Background to School Food Matters

School Food Matters (SFM) is on a mission to ensure that every child enjoys fresh sustainable food at school and understands where their food comes from.  To achieve this, we campaign to improve school meals and devise, develop and deliver food education programmes.  We work closely with schools to improve food culture and environment so that children are given the best possible chance to live happy and healthy lives.

Job Purpose

• To ensure the smooth-running of School Food Matters at a time of growth
• To coordinate the delivery of multiple projects across the charity with efficient use of staff and resources
• To ensure that the charity is compliant with all relevant legislation and regulations
• To ensure that operations are efficient and our team feels well supported

Key Tasks include

• Ensure the smooth running of the office, overseeing the set up and maintenance of office systems
• Create and maintain an accurate asset register
• Purchase and update IT equipment and project-specific items as required
• Review IT systems to ensure they are fit for purpose
• Implement and regularly review cyber security procedures of the charity
• Regularly review and ensure compliance with data protection policies including GDPR
• Regularly review and update SFM’s risk register
• Administer SFM recruitment processes including DBS checking
• Ensure all HR administration is complete, up to date and compliant with regulations and SFM’s policies
• Recruit and manage volunteers across projects and non-project work, supported by SFM senior management
• Coordinate scheduling of projects, campaigns and staff
• Liaise with trustees on quarterly meetings and governance 
• Work with the Finance Manager to ensure all policies are up to date and new policies are written as required
• Assist with administration and coordination of any events held by SFM
• Arrange transport and venue hire for projects
• Liaise with staff to ensure that our charity database is fully up to date
• The Operations Manager will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore being flexible and approaching the job with an open and positive mindset is essential!

Person Specification

Essential

• Experience of setting up new office systems and processes to improve effectiveness
• Experience of providing clear direction, supervision and support to staff
• Effective interpersonal skills; can demonstrate emotional intelligence and empathy with others
• Strong planning skills including attention to detail, critical thinking, multi-tasking, prioritising and problem solving
• Confident and competent IT skills across the Office suite of programmes
• Ability to work independently to agreed deadlines
• Experience of working in a small charity environment

Desirable

• A good understanding of policies and best practice relating to running a small office and recruitment and how to practically apply those skills
• Excellent oral and written communication skills, and the ability to present complex information
• electronically and in-person
• An interest and enthusiasm for the charity’s mission
• Ability to add value to the SFM’s culture and ethos

Head of Finance and Resources [Part Time – 3 days per week equivalent] with 2 days a week regular and additional days according to accounting timetable demands.

Salary: £34,788- £37,849 [pro-rata, and dependent on experience]

Reporting to: Chief Executive Officer

PURPOSE OF JOB: The Head of Finance and Resources is responsible for providing the accounting and financial management, facility management and HR support throughout the organisation.

You will be part of the senior management team, working with the Chief Executive advising and developing the financial strategy, modelling new projects, preparing budgets and reporting on financial performance.  You will actively contribute to the overall future strategic direction of the charity.

You will also be responsible for the HR and administration teams providing support to Senior Management, ensuring Age UK Lambeth complies with HR legislation, and support the facilities and office support function across the business.

You will be directly responsible for the management of the Fundraising Manager, Finance Assistant, HR & Admin lead and a small team of Administrators.

This job description does not provide an exhaustive list of tasks and activities but gives an indication of the scope of the role and main areas of work.

Benefit:Contributory pension scheme; employee 5% & employer 7%

United World Schools (UWS) is dedicated to improving the educational opportunities of children living in some of the most remote and marginalised communities around the world.  By providing children with a basic education, we are striking at the heart of long term poverty and deprivation – a long game but one we are tackling head on and with ambition and commitment.  UWS provides a flexible education model that is simple yet effective in remote regions.  The model follows the national curriculum, whilst supporting teachers to implement educational programmes that are appropriate for the contexts in which they are working.

We are an ambitious and growing team based in London and we have a much bigger team delivering our programmes in Cambodia, Myanmar and Nepal.  All of our staff are incredibly passionate about what they do, and are committed to going above and beyond for the cause.

Reporting to the UWS Finance and Operations Director you will be critical for the success of the day-to-day operations of the charity.  Specifically you will focus on the smooth running of all aspects of the UK office, and on core processes which have an impact on all of the charity’s employees and volunteers.  You will be a strong communicator, positive and proactive with a can-do attitude, and will be organised with great attention to detail. 

Your core responsibilities will be:

Team Coordination and Support

• To support the Finance and Operations Director with the general day-to-day operations and running of the charity and aspects of governance
• To lead the management of the UK office, including premises and facilities, office resourcing and procurement, insurance, communication and IT systems (Finance, Fundraising and Programmes)
• To support the team in coordinating meetings and conference calls with delivery teams, and making travel arrangements where appropriate, providing some ad hoc administrative support to the CEO/Director team
• To manage the charity’s information account to ensure all correspondence is appropriately actioned

Human Resources

• To support all line managers in the recruitment and induction of new starters, including the liaison with external recruitment providers where appropriate
• To ensure all employment documentation and data (for example new contracts, changes in individual circumstances) is kept up to date and secure
• To ensure all staff policies and procedures are kept up to date, including support with updating / writing new policies as relevant.  Also to ensure the staff handbook stays up to date and is accessible for all staff
• To manage processes for setting and reviewing objectives and for requesting and approving annual leave.  Also to support the development of personal and professional development of staff where relevant
• To ensure Safeguarding and Health and Safety policies are adhered to and there are procedures in place to maintain the relevant policies.  To ensure emergency contact details for all employees are also kept up to date
• To ensure that all employees / volunteers are DBS checked and relevant certification is checked and kept on file
• Ad hoc / other relevant team co-ordination duties as required

Governance

• To support the governance of the charity through the general management of Board (Trustee) meetings, in particular supporting the collation of papers for meetings
• To support the Finance and Operations Director in all communication with relevant statutory bodies such as the UK Charity Commission and HMRC

The Head of Leadership Programmes is responsible for the Firstline programme design, organisation and delivery across the country. They hold responsibility for the coaching offer (an integral part of the second year of the Frontline programme) and ensure its’ smooth operation and impact. The Head of Leadership Programmes will work closely with the senior team to ensure programme quality remains excellent and to embed a culture of freedom and responsibility.

In all areas of work, they need to have high expectations, the ability to motivate others and the confidence and assuredness to hold people to account. The Head of Leadership Programmes is an influential and senior position in this ambitious social work charity.

The successful individual will bring their excellent programme management, understanding of social work and their advanced relationship management expertise to ensure the effective delivery and development of the Firstline programme and coaching offer. They will bring their expertise to the development and delivery of any future leadership programmes and will hold strategic oversight of Frontline’s leadership programmes.

The Head of Region is responsible for all aspects of programme organisation and delivery in the region, as set out in the job description below. The Head of Region is a vital and senior position in this pioneering organisation. The individual will bring their social work practice and relationship management expertise to the implementation and further development and growth of the programme in the region. 

The successful candidate will be an effective leader and manager of people with an ability to draw up long term strategic plans and translate these into delivery through a regional team and a wide number of partnerships. As Head of Region you will be the senior leader for the Frontline charity in your region and have a clear vision for outstanding social work practice and education with an understanding of practice models and theories. 

Are you looking for an opportunity to use your professional experience whilst serving in a Christian environment? In the top 2% of UK charities, The Christian Conference Trust is a leading provider of residential ministry, serving hundreds of churches and Christian organisations across the UK. Following the recent appointment of a dynamic new Chief Executive, we want to strengthen our senior leadership team with an executive appointment in Finance. We are looking for a passionate, high-calibre individual with the breadth of commercial skills and experience to lead the finance directorate, setting the standard in the next chapter of Christian conferencing. 

As Head of Finance you will develop and lead a best-in-class finance directorate with full responsibility for all aspects of CCT’s financial management and decisioning including leading and inspiring the finance team and working closely with the Chief Executive to provide high quality strategic financial direction and analysis.  As an active member of the Senior Leadership Team, the post-holder will act as a guardian of CCT’s Christian ethos.

Key responsibilities:

• Lead, develop and motivate a high-performing finance team, creating an environment where exceptional financial reporting and control, planning and analysis is consistently delivered through optimum individual and team working
• Prepare and deliver an annual budget, together with ad hoc reforecasts as required
• Work closely and proactively with the senior leadership team to provide support and advice to inform commercial decisions
• Prepare high quality commercial input to major investment or acquisition business plans
• Develop best-in-class financial analysis methodologies which continually challenge and improve cost and income effectiveness
• Support the Head of Marketing to develop rigorous ROI analysis, performance reporting of all marketing activity and to produce and annual Impact Report
• Produce accurate and timely financial reporting which enables relevant and high quality performance management and business decisioning
• Manage the annual external audit and year-end reporting process; including Companies House and Charity Commission reporting requirements
• Actively manage cashflow management requirements and to act as senior liaison with lenders
• Provide commercial input to procurement, supplier contracts and agreements
• Oversee effective and appropriate management and use of financial database/ payroll systems, ensuring GDPR compliance.
• Act as a guardian of CCT’s Christian ethos; able to clearly and sensitively articulate our mission, vision and values to an audience of all faiths and none
• Travel to, attend and present at Board’s events  when required
• Have overall responsibility for co-ordinating and maintaining CCT’s risk register
• Deputise for the Chief Executive from time to time as required

Essential criteria:

This role has an occupational requirement under the Equality Act 2010 that the post holder is a Christian who can endorse CCT’s trinitarian statement of faith.  This post holder will also have:

• A relevant degree
• Professional Accountancy qualification and membership (e.g. CIMA, ACCA)
• Demonstrable track record of running a finance department
• Highly financially literate and commercially savvy, with capability in both financial reporting & control and financial planning & analysis
• Knowledgeable about statutory requirements including HMRC, charity commission and Companies Act.
• Knowledgeable about GDPR requirements and previous experience of effectively managing data compliance within a finance and payroll department of a medium sized organisation.
• Experience of working effectively as part of a senior leadership team
• Experience of effectively building and developing teams
• Personable and approachable with the ability to quickly earn and build trust and respect and engage all stakeholders.
• Able and comfortable operating at executive level and at grass-roots
• Excellent communicator – both written and verbal
• Team player who thrives in a high performing environment
• Ability to inspire, motivate, coach, develop, and empower staff to achieve results within a changing environment
• Well-developed IT skills including practical experience of using of finance and payroll software and Microsoft Office (Word, Excel, and Powerpoint)
• Creative approach and can-do attitude to problem solving
• Operates with a mindset of continuous improvement, systems automation and procedural efficiency, to maximise organisational effectiveness and performance.
• Challenges the status quo appropriately
• Highly effective people manager
• Highly professional
• Extremely proficient organisation and prioritising skills-able to prioritise multiple priorities, lead and work effectively and calmly under pressure
• Tenacious and resilient

Next steps:

Interested? Please apply on line by providing your CV and a supporting letter, by no later than 9am on Monday 9th February 2020.  (Please be aware that your application and the personal details you provide in it will be shared and processed by both CCT and CCT's HR Consultancy provider, Integra HR Ltd).

The Operations Manager makes a major contribution to the strategic development of the organisation. You will ensure resilience in existing services and manage your own portfolio of services. With a creative approach to developing new areas, you will bring strong business development and contract management skills.

The role reports to the Chief Executive and provides practical day to day operational management, including managing risk and policy development, across a motivated, high-delivering team.

A strong leader, you will be a proactive member of RBMind’s management team, helping to implement the strategic aims of the organisation including change management processes when necessary. You will have a flexible and enthusiastic approach and enjoy problem-solving and a busy environment.

Staff benefits include 25 days holiday, plus bank holidays and a pension offering 4-5% matched employer contribution. Part-time (30 hours per week) may also be considered. You may need to work flexibly or be on call over some evenings, depending on service needs.

Richmond Borough Mind is a dynamic charity that has been supporting and providing mental health services to users and carers for over 50 years. We value diversity and difference and welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

For the full job description please go to our website. 

About Age Concern Colchester & North East Essex

Age Concern Colchester & North East Essex is a charitable organisation that looks after the welfare of individuals of 60 years+ to support making life better in later years. Key ways that we do this are: -

- To provide support in identifying benefit applications and support in completion - £1.3m per year in benefits delivered
- A befriending service matching individuals with the needs of the older generation - we have 150+ people befriended
- Developing Volunteering in the Charity and to benefit our Community
- Connecting people in later years through clubs, activities and interest groups

The charity has gone through significant growth over the last couple of years and is now an independent charity but reaches people across Colchester and North East Essex. Recently we have been asked to deliver a pioneering new service across North East Essex in partnership with St Helena Hospice and CVS Tendring. It is for this reason that we are looking for an Operations Manager in a project called Compassionate Companions to lead this new initiative.

The project is to provide friendship (non-clinical) for individuals who have chosen to manage their end of life at home through My Care Choices or otherwise between the hours of 8am-8pm 7 days a week.

What do we offer?

Age Concern is a friendly and enjoyable place to work. We work hard but also enjoy some downtime together. This is essential due to the nature of our work. We all have tougher days and need to be there for each other to work through these days when they happen. Leading a team to support people at end of life needs a unique individual. We are an extremely caring organisation and so are the partners in the program being developed. It is essential that this same sympathy and empathy is displayed from the person who leads this work now and into the future.

The opportunity is about creating something unique and therefore it would suit someone who has a pioneering approach to make good plans, trial activity, listen well, learn from mistakes and iterate on a continuous basis. There is requirement to report activity into a large Board of multiple partners outside of the three main delivery partners. This is particularly important as the earlier phases of the project develops. The ideal candidate would have developed something from scratch either in a charity, a health setting or in some other way supporting those at of end of life.

We offer excellent coaching and support from both colleagues and the senior team. We appreciate that starting an operation from the outset can be a challenge. The good news is that we have established systems and structures that allow us to support getting things locally up and off the ground well. There is an existing befriending unit operating in Colchester, Witham and Tendring District which includes a manager, team leader and two coordinators. 

We have recently appointed the Operations Manager - Befriending and Friendship Clubs and you will have the benefit of recruiting a coordinator to provide administrative support for some of the day to day activity. We are also able to draw on expertise and support from our partners in St Helena Hospice and CVS Tendring who are accomplished in managing and developing projects.

There is potential for career development due to the growth of Age Concern Colchester & North East Essex.

What are we looking for?

Leadership & Management

- Experience managing projects from the ground-up and setting a positive tone for project development
- Working well internally across teams and externally with partners to develop ideas and joined-up working
- Ability to ensure good processes are embedded from the outset so the team record results well
- Monitor and review activity of the befriending coordinator providing coaching, support and development
- Develop capability within the team by developing individuals
- Model excellence for the team, volunteers and those we work with
- Create our story for Compassionate Companions, manage the budget and write grants for continuity beyond the pilot
- Work closely with the Befriending & Friendship Groups Manager to ensure information is captured
- Work closely with the coordinator and volunteers to listen, learn and evolve the service

Befriending Activities

- To recruit, train and inspire a successful team of compassionate companion volunteers
- In conjunction with the Befriending & Friendship Groups Manager and our partners develop and evolve the service
- Work in partnership with key organisations acting as an ambassador and the main contact point for the service
- Develop a schedule of available volunteers across North East Essex between 8am-8pm to be on call in 4-hour shifts
- Put processes in place to ensure Salesforce for Charities is effective; work with the Salesforce Developer
- Work closely with the coordinator and volunteers to listen, learn and evolve the service
- Support bereaved families by ensuring the right referral systems are in place

Your Qualities

- You will need to be outgoing, confident and able to juggle a range of priorities well
- The amount of work on Word, Computer Systems and general admin is busy so proficiency is essential
- We are looking for an inspirational leader who is keen to develop a new service and the team
- Able to understand the confidential nature of our work and put in place relevant safeguarding and monitoring procedures
- You will have a genuine desire to make a difference to people in very challenging personal circumstances

Key Questions to ask before applying?

- Do you have experience on ground-up project launches in either the third sector or health sector?
- Do you have extensive experience of working with volunteers in projects?
- Do you thrive on developing others?
- Do you have experience working in tough environments such as end of life (or similar)?
- Are you comfortable with developing a service and associated funding applications?

Practical Considerations

- All our staff and volunteers go through the DBS process and thorough vetting (no costs)
- The role involves a balance of work on a PC and a degree of travelling across North East Essex
- You will need to have a car, licence and before joining business class insurance.
- Often we deal with people who are upset and distressed. We need an individual who is a calming influence on others and can keep a cool head, think logically and be prepared to find support before jumping to a resolution

The role is 37.5 hours a week from 9am-5pm Mon - Fri although some flexibility may be required to support outside of regular hours as volunteers operate from 8am-8pm. There is current funding for a 1-year Fixed-Term Contract although because it is a pilot there is the opportunity for future funding built-in to the programme review.

Finally, team is really important to us. You will be pivotal to developing a positive culture in the befriending unit for those we serve, other charities and the wider team as we grow. If you like a new challenge and are a good fit for the above apply today to join us on our mission at Age Concern Colchester & North East Essex and the shared mission of our partners St Helena Hospice and CVS Tendring to make life better in later years.

Please provide current salary and ntoice period in any applications.

We have a provisional closing date for applications as 15th January 2020. The advert will continue to run past this date if we are still interested in receiving additional applications.

Our Package

We offer flexible working, a competitive benefits package:

• Competitive salary
• 8.5% employer pension contribution
• Scope for flexible working, including working from home
• Opportunity to work for a leading organisation working with and for older people globally

Other benefits include 33 days holiday (including bank holidays), life insurance, enhanced maternity and adoption pay. We also actively support our staff with a variety of flexible working arrangements to help balance work and home life.

Based in London.

ALL APPLICANTS MUST HAVE THE EXISTING RIGHT TO WORK IN THE UK

The Organisation

HelpAge International is a global network of not-for-profit organisations with a vision of a world where older people fulfil their potential to lead active, dignified, healthy and secure lives. With more than 140 affiliates and 300 partners across more than 90 countries, the HelpAge International network brings together hundreds of organisations worldwide.

The Role

To provide direction for financial management across the whole of HelpAge International, with the specific responsibility of managing the finance department in the UK.

Ensure maintenance and development of financial accounting and management systems and global financial policies and procedures for international offices as well as London secretariat and statutory accounts for the organisation are prepared and audited.

Ensure that financial risks are managed effectively and play active role in development finance team in International offices beside London secretariat.

Key Responsibilities

• Design Ensuring that in UK as well as international offices financial accounting records are maintained to satisfactory standard.
• Coordinate the preparation UK statutory accounts and annual audit.
• Take lead in improvement of financial management information for executive directors and trustees in consultation of Director of finance and Corporate services with changing internal and external environment.
• Work with the international finance staff to ensure international offices work to agreed standards of financial management, highlighting areas of concern and making recommendations and developing plans for how these needs can be met.
• Ensure that financial procedures to manage emergency response programme are proactively developed and improved with experience of each emergency response.

Essential skills, knowledge and experience

• Qualified Accountant (ICAEW, ACCA, CIMA or equivalent).
• Strong hands-on accountant with relevant experience in the finance department of a multimillion international organisation including practical experience of day to day accounting, maintenance of general ledger, control and other account reconciliations.
• Experience of the production and interpretation of management accounts.
• In-depth knowledge and operation of computerised accounting systems including report writing.

• Design and implementation of new financial procedures.
• Proven experience of managing professionally skilled staff and influencing and working with senior managerial level finance and non-finance staff.

Our Values

At HelpAge International we work hard to achieve our goals together as a team with a clear shared purpose. Our values inform how we work together:

Inclusive - We respect people, value diversity and are committed to equality.

Impact - We value and recognise the contribution of our staff and network

members, as we put older people at the centre of everything we do.

Partners - We work alongside network members and others to increase reach, influence and impact. We are committed to a culture of collaboration and building positive relationships.

Learning - We are passionate about learning, accountable and work together to find creative solutions.

Everyone who works at HelpAge share our values and are committed to behaviours that demonstrate and support them.

Equal Opportunities

HelpAge International is an equal opportunities employer.

HelpAge International is committed to creating an inclusive working environment, promoting and providing equal opportunities and respecting diversity in employment. We welcome applications from all suitably qualified individuals regardless of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We encourage and facilitate a flexible working environment.

Safeguarding

Everyone has a role in creating and sustaining a safe and respectful working environment, where no one comes to any harm or is maltreated. At HelpAge we take our responsibilities very seriously and will take action against wrongdoing. We will do everything we can to ensure that we do not engage people that pose a safeguarding risk and will undertake criminal record checks as required.

Closing date:  Sunday 2nd February 2020

Please do not email any of your personal details (such as date of birth, marital status and religion), unless you are completing an Equal Opportunities form.

We are pleased to be recruiting to this newly created role overseeing services for people with disabilities, provided by Langstone Society at present.  It is currently proposed that the transfer of these services will move to our organisation.  The role is pivotal to CHADD as we move forward and build on our existing portfolio of specialist accommodation and support services available to vulnerable people in the Dudley area.

Working within the Senior Management Team, the Head of Care will provide high quality, dynamic and inspiring leadership of the delivery and development of our care & support services, while demonstrating a clear passion and commitment to CHADD’s vision and values.

Essential requirements are:

• Knowledge of the learning disability, mental health and social care sectors with at least 2 years experience in a senior management post.
• Clear & thorough knowledge of CQC requirements and regulation.
• Experience of working within both domiciliary & registered care settings.
• Strong operational and care compliance expertise.

This a full time position, based on 36 hours per week on average. 

Salary range: £40000 - £45000 per annum, depending on experience.

To obtain an application form & full job specification, please email. 

Closing date for receipt of applications is 5pm on 30th January 2020. 

1st interviews will be held on 10th February 2020, 2nd interviews on 17th February 2020.

Programme delivery, head of programmes, programme manager, change delivery, charity, NGO, strategy, PRINCE

Your new company
An international organisation dedicated to building a better world through higher education.

International collaboration is central to this ambition: by bringing universities together from around the world - and crucially the people who study and work within them - the organisation helps to advance knowledge, promote understanding, broaden minds, and improve lives.

This organisation champions higher education as a cornerstone of stronger societies, supporting its members, partners, and stakeholders as they adapt to a changing world.

Your new role
The Head of Programme Delivery will be responsible for leading the operational delivery across all the projects within the team, driving quality and compliance and enabling the organisation to work with its members and partners to build a better world through higher education.

1. Develop a three-year programme business plan, aligned with the Organisations strategic priorities, with agreed priorities, metrics and KPIs, using agreed business tools such as Theory of Change, log frames and problem statements

2. Responsible for the operational performance of the programme delivery team including contract compliance, financial management, delivery models, continuous improvement and team performance

3. Lead the monitoring, evaluation and learning from programme activity to ensure alignment with our priorities and to support continuous team performance

4. Ensure all project activity meets internal and external compliance including financial, safeguarding and client requirements

5. Build the professional capacity and skills of the programme delivery team in key areas of contract development, programme delivery and partnerships

6. Ensure all programmes and activities are aligned with our priorities and work in partnership with the Head of New Business on new opportunities

7. Represent the organisation at agreed meetings and build an extended network of relevant relationships to support the organisations strategic objectives

8. Leadership and management of the Programme Delivery, ensuring the team is high performing and works collaboratively with other areas of the organisation

What you'll need to succeed
1. Educated to degree level

2. Strong track record of programme management and delivery in an international context

3. Extensive experience of business planning including pipeline development, metrics, financial forecasting and KPIs

4. Significant contract management experience, including bid development, compliance, monitoring and evaluation, Theory of Change, problem statement, commercials and log frames

5. Knowledge and experience of Higher Education, international development and the Commonwealth, with a track record of working with international agencies

6. Strong leadership skills, including strategic thinking, effective team management, inclusive leadership and collaborative working across teams

7. Proven financial skills, with knowledge and experience of commercial contract management, budget development, financial monitoring and reporting

8. Track record of effective external relationship management including presentation to clients/ partners, networking, international working and conferences

9. Significant project management experience at a senior level, desirably PRINCE trained, with the ability to instil a project management culture within a team

What you'll get in return

• Flexible working options available.
• Competitive Salary
• 31 days holiday
• 35 hours per week

What you need to do now
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Ben’s Social Enterprises (BSE) is the trading arm of The Benjamin Foundation, a charity supporting children, young people and families across Norfolk and Suffolk.
 
BSE currently operates 3 x second hand furniture and electrical stores in Norfolk and manages 2 x Re-Use Shops in Suffolk. As well as raising vital funds for the work of the charity, the stores provide high quality, low cost furniture and household items to local communities. Due to continuing growth there is the need for an experienced Operational Manager to join our team.  Travel in Norfolk and Suffolk and use of a vehicle is essential in this role. 
 
Leading a team of Store Managers, Assistant Managers and staff across Norfolk and Suffolk, you will provide support, motivation and challenge to ensure the efficient and effective running of Ben’s Social Enterprises.  With a strong background in retail management, our ideal candidate will have project management and multi-site experience, with confidence in setting budgets. Excellent communication skills are essential with the ability to forge strong professional relationships with internal and external stakeholders. 

An enhanced DBS check will be required for successful applicants. 
 
The Benjamin Foundation embeds the Nurtured Heart Approach ® which creates strong and improved relationships by focusing on positives rather than energising negativity, providing clear rules and consequences, creating an environment in which people thrive. 

Job Purpose
 To ensure the efficient and effective running of Ben’s Social Enterprises (BSE) in Norfolk and Suffolk

 To increase the level of funding provided to The Benjamin Foundation for the benefit of vulnerable children, young people and families in Norfolk and Suffolk

 To ensure BSE provide excellent customer service 

 To ensure that efficiencies and business opportunities are maximised

 To ensure customers who are eligible have access to discounted goods

 To offer, as and when appropriate, employment and volunteer places for individuals from vulnerable client groups

 To divert furniture and other goods from landfill To raise awareness of re-use options 
 
Main duties 
 
Strategic responsibility 
  To grow existing offer and identify new social enterprise opportunities to ensure Ben’s Social Enterprises’ potential is maximised

 To regularly review BSE policies and procedures to ensure full compliance with legislation

 Effectively manage and balance staffing levels and stock to ensure contractual obligations are fulfilled

 To work with other services which are part of The Benjamin Foundation & Ben’s Social Enterprises Ltd to identify joint working opportunities 

                                                                                                                                 
 To liaise and maintain positive working relationships with The Benjamin Foundation staff and external agencies e.g.  District Councils, Housing Associations, Local Authorities and Partner Agencies 

 To provide written Operational Reports and contribute fully, including on strategy matters to BSE Board Meetings 

 Service delivery
 To ensure BSE provide a high quality service, meeting the needs of its customers

 To optimise use of online sales / marketing / social networking platforms

 To ensure the BSE staff team and volunteers are motivated, and through effective leadership have the required training and skills to fulfill roles, including the provision of regular 1:1 supervision

 To scope out and implement an efficient stock management system

 To boost eligible Gift Aid income and ensure an accurate recording system, compliant with GDPR 

 Responsibility for all Health and Safety management relating to BSE

 To provide cover for Managers who are on leave or whilst recruiting to vacant / new management posts 

 Communication and Interpersonal skills 

 To present a positive and professional image when dealing with staff, customers and potential customers

 To present accurate and timely reports for Ben’s Social Enterprises Ltd, The Benjamin Foundation and other organisations as required.

 Regular attendance and active participation at Ben’s Social Enterprise management and Board meetings  Management and development of staff through regular team meetings

 To conduct and record Personal Review sessions with staff

 To respond to any customer complaints with tact and diplomacy within agreed timescales

 Effective, proactive media liaison.

 To represent TBF and BSE at local, regional and national conferences and events 

 Internal Processes and Systems 

 Overall responsibility for all financial procedures and systems within BSE

 To supervise and ensure that all policies and procedures, including risk assessments are being properly implemented and delivered by staff teams

 Ensure compliance in relation to legislative requirements, through regular supervision of staff 

 General 
  To maintain key relationships to high standards at all times

 To undertake personal development, attend relevant training and disseminate knowledge and information to BSE teams

 To undertake such other duties as may be delegated or assigned commensurate with the level of grading and role of the post