Head of public engagement and communications jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an ambitious and experienced Senior PR Officer to help plan and deliver engaging internal and external communication campaigns to support the delivery of our charities' strategies and income goals.
This is a hands-on role and requires the skills needed to work in a fast-paced environment. The successful candidate should have a flair for storytelling with the ability deliver the charities' messages and demonstrate their impact though audience-specific content across traditional and social media channels, in written, video, graphic-led formats.
If you’re excited by the opportunity to help increase overall public awareness of our two charities, including the difference we are making for women, sick kids and their families, we’d love to hear from you.
What we offer:
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Flexible and hybrid working to support work-life balance
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Generous annual leave entitlement with additional leave for long service
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Enhanced sick pay
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Enhanced Maternity Pay
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Employee Assistance Program and Lifestyle Savings
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Free flu jabs
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Cycle to work scheme
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Charity events throughout the year
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Employer enhanced auto-enrolment pension scheme with 8% employer contribution
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Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is 9 November 2025. Interviews will be held on Wednesday 26 November 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Penumbra Mental Health
Penumbra Mental Health is a pioneering charity providing dedicated services for people with mild to serious and enduring mental ill health.
The charity supports people on their journey to better mental health, by working with each person to find their own way forward. The power of people’s lived experience enables Penumbra to deliver pioneering services which transform lives.
From being there for people in crisis to suicide prevention, supported living to self-harm management and peer support. Penumbra is with those they support every step of their journey to a better place. People's experiences are at the centre of everything that it does. It also pro-actively champions peer workers; they know that recovery is possible, because they’ve been there too.
The value of Penumbra's approach is a deep understanding that everyone’s journey is different, so it works with people to identify, believe in, and reach their goals, whatever they may be.
This is a newly created role which is part of a recharged Business Development Directorate aimed at developing a range of potential income streams and building a sustainable income model, reducing the dependency on statutory income.
Background information
The Director of Business Development is primarily focussed on growing commercial opportunities and engaging at a strategic partnership and corporate level. The Head of Fundraising and Communications will boost the capacity and leadership of the team to develop voluntary fundraising, lead on smaller corporate partnerships, develop grants and trusts income, create and deliver headline grabbing campaigns that appeal to the wider public thereby developing an individual giving function and lead on organisational communications, including fundraising comms. You will be supported by a Communications Assistant who has a good knowledge of the charity and Fundraising Assistant. The latter post is currently vacant and, it is hoped, the Head of Fundraising will be involved in the recruitment. There is a strong pipeline of innovative projects which will create compelling cases for support with which to fundraise. The assets are in place, it just takes an exceptional fundraiser to capitalise on opportunities.
Job description
Education
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A relevant professional qualification at SCQF Level 9 or above or equivalent knowledge acquired by other means.
Experience
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Experience in both fundraising (multiple and sustainable income streams) and communications(fundraising and organisation-wide), with evidence of developing strategy and delivery as well as management and leadership of these areas.
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Proven success in securing income through a range of income channels including grants and trusts, partnerships, running campaigns, and raising profile.
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Ability to balance strategic planning with hands-on activity delivery.
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A track record of planning and delivering successful multiple and sustainable initiatives at a local and national level.
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Excellent writing, storytelling, and communication skills across multiple channels.
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Experience of working with and supporting senior leaders (e.g. comms, media engagement).
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Strong organisational skills, able to juggle multiple projects with limited resources.
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Line management experience and ability to support junior staff in development.
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Experience of developing and executing a comprehensive communications strategy managing both internal communications and external engagement, ensuring a unified voice across all platforms. This includes ensuring the Communications strategy supports Penumbra’s strategic goals, including service promotion, policy influence, fundraising, and brand awareness.
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Experience of managing projects from inception to completion.
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Sourcing and sharing powerful stories from service users, staff, and volunteers, using personal experiences to demonstrate the impact of Penumbra’s work and humanise mental health issues.
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Acting as Penumbra’s lead for media relations, securing press coverage and responding to media enquiries in a timely, professional manner. This includes developing relationships with key journalists, mental health advocates, and influencers to increase Penumbra’s profile. Leading on the creation and delivery of public-facing campaigns to raise awareness of mental health challenges and reduce stigma, including high-profile events like Mental Health Awareness Week.
Knowledge
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Understanding of the voluntary sector, fundraising regulatory frameworks, communications and policy context and partnership agendas.
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Oversee content creation across digital platforms, press releases, speeches, and internal communications.
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Develop and oversee brand guidelines, ensuring all internal and external materials are on-brand and adhere to the highest standards of quality.
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Distribute press releases, statements, and opinion pieces that showcase Penumbra’s expertise and impact on mental health in Scotland.
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Design and implement multi-channel fundraising campaigns targeting major donors, corporate sponsors, foundations, and community partners.
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Knowledge of fundraising regulations, data protection and financial compliance.
How to apply
Closing date: Closing date is midnight, Wednesday 15th October 2025
Application: Please submit a CV and covering letter (each no more than two pages) in Word format.
Interviews: Interviews will take place in Edinburgh on Thursday 30th October 2025. Please keep this date free unless I inform you that you are not progressing to interview.
Queries: If you would like to ask me anything about this role which is not expressed within this candidate pack, please e-mail me and we can arrange a mutually convenient time to talk. I'd be delighted to speak to you.
The key aspects of this important new role are supporting membership, championing communications and impact, and overseeing youth engagement, which you will lead on at an organisational level, working closely with senior colleagues.
As a membership organisation, the role of Head of Membership & Impact is crucial to the core mission of our charity, and forms part of our core team, working closely with both our CEO and Head of Partnerships & Grants, with support from your line reports.
Membership: You will oversee our membership process of our 170 members, from new joiners to member training and networking provision. The responsibilities of membership are varied, but include
- Ensuring a rigorous membership onboarding, survey and renewal process
- Designing and facilitating a comprehensive membership and events offer that meets members’ needs and fulfills our commitments from funders;
- Maintaining strong direct relationships with members, and overseeing the work with supplementary schools
Impact & Communications: You will lead YCF’s impactful communications and reporting. Responsibility areas will include:
- Overseeing YCF’s collection and effective use of our CRM and data, including about members
- Developing and writing effective and impactful reporting and storytelling of YCF’s work
- Embedding effective communications across YCF’s team
- Overseeing YCF’s online presence, including social media and our website
Youth engagement: Finally, you will oversee YCF’s youth engagement, via the following areas:
- Overseeing the delivery of our Young Ambassadors programme, in coordination with a leading youth social action provider, in line with best practice
- Facilitate and develop impactful opportunities for young Camdeners to have a say in decisions that impact them
You will also be a key leader at YCF and a core member of the SMT, managing two part-time staff members. You will champion the areas of membership, impact and communications and youth engagement across YCF and with external stakeholders. You will be called upon to represent the organisation in key spaces, including with Camden Council, key funders, and elsewhere.
This post is subject to satisfactory Enhanced DBS check. The successful candidate must have the right to work in the UK.
About YCF
Young Camden Foundation is a registered charity, established in 2017. YCF is supported by a number of important stakeholders, including the John Lyons’ Charity, corporate partners and Camden Council, and is a proud member of the national Young People’s Foundation Trust. YCF works on behalf of our 170+ Camden members, who serve thousands of children and young people across our borough, working regularly with all local stakeholders, from local MPs to community leaders.
Under our new strategy for 2025-28, A Stronger Camden for Young People, we are clear on our strategic objectives for the next three years. Led by our CEO Daisy Srblin, and Chaired by Martin Pratt CBE, our small but mighty team punches above its weight in our borough, supporting our members and the children and young people they serve across our borough.
Essential and desirable criteria
The essential criteria we are looking for are as follows:
- Excellent communication skills, both written and verbal, with experience of report writing
- Confidence and experience in handling data, and generating reports from data
- Experience of using Salesforce, Mailchimp / similar CRM effectively
- Exceptional organizational skills, with the ability to successful manage a busy and diverse workload
- Experience generating and leading on social media / website content
- A commitment to the core values of YCF’s work: collaboration, community, equality and sustainability
- A collaborative approach to work
- Educated to degree level or equivalent experience
It would also be desirable, but not essential, if the candidate has:
- Previous experience working with voluntary and community groups and/or public sector organisations
- Experience working with young people
- Line management experience
- Understanding / professional or lived experience of the lived context of Camden
- Experience planning, facilitating and delivering events
- Experience of design software, such as Canva
We know that skills and experiences come in different forms, so if you’ve got a range of our essential criteria, and a willingness to learn, there are training and education opportunities at YCF to train you up in post.
Please review the attached Job Description for full details of this role and its responsibilities.
What we offer
We firmly believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture. But you’ll also benefit from:
- 25 days of annual leave per year
- In addition, your birthday off as paid leave, and office closure between Christmas and New Year
- Access to our Employee Assistance Programme 360 Wellbeing, including free in-person counselling sessions and 24/7 online and telephone GP
- Training and development opportunities throughout the year
- Free gym access and access to free creative and fitness classes as part of our Labs membership
- Access to unlimited tea, coffee, biscuits and fruit each day, and access to on-site showers
- Discount on food and drink in Camden Stables Market
Please click 'Apply now' for details regarding application for this role.
YCF is a membership organisation, supporting 170+ Camden-based charities and CICs that offer services and support to children and young people.

The client requests no contact from agencies or media sales.
Senior Manager, Retention and Engagement
Contract type: Permanent, Full Time (35 Hours per week)
Location: London, UK.
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person
Salary: £48,867 – £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.
About the role
As our Senior Marketing Manager - Retention & Engagement, you will strategically lead the team responsible for the £34 million existing supporter income stream and work closely with and the wider Supporter Marketing Team and teams across Communication and Fundraising to maximise Supporter Lifetime Value.
In this role, you will:
- Own and deliver the strategic priorities for Supporter Engagement and Retention, holding accountability for the £34 million income target and the maximisation of Supporter Lifetime Value.
- Provide direct line management to a team of five specialists, leading the strategic prioritisation and delivery of the entire retention portfolio (Appeals, HV, Email, Stewardship, Magazine).
- Lead the annual and long-term budget planning process, driving accurate forecasting and optimal resource allocation for the retention function.
- Design and champion the omnichannel Supporter Journey roadmap, ensuring a unified, personalised experience that strengthens supporter loyalty and engagement.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Retention Strategy & Income Accountability: Proven track record of managing a significant income stream from existing supporters, demonstrating success in reducing attrition and growing supporter lifetime value.
- Leadership & Budget Mastery: Experience in leading and managing a small, high-impact team of specialists, coupled with expertise in annual budget planning, forecasting, and reforecasting.
- Engagement & Digital Expertise: Deep expertise in developing and optimising complex supporter loyalty programmes and automating multi-channel journeys, including proficiency in email marketing.
- Collaboration & Influence: Exceptional interpersonal and influencing skills with the ability to build strong senior-level relationships and drive alignment across Fundraising and Communications teams.
Although not essential, we’d prefer you to have:
- Experience managing or overseeing Mid-Value Donor strategies within a mass-market context.
- Prior experience working in the Non-Profit or International Development Sector.
- A professional CIM/IDM Qualification (or equivalent).
Closing date: Applications close 12:00 PM UK time on 3rd November Interviews are expected to take place week commencing 10th November.
How to apply: Click Apply to upload your CV only and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term until December 2026
Location: Birmingham, Bristol, Glasgow, London or Manchester - hybrid working, 40-60% per week in the office.
Interviews: Will be held via Teams on 10th & 12th November 2025
The King’s Trust is looking for a passionate and highly skilled Communications Manager to join our talented Communications team as we prepare to celebrate our 50th anniversary in 2026.
In this fixed-term role, you will play a key part in delivering The Trust’s external communications activity during our anniversary year. By helping The Trust to maximise this milestone moment, the work you do will help to boost our public profile, reach new supporters, and thank our communities meaningfully – ultimately increasing engagement with and support for our work.
You will lead communications projects for our anniversary by developing bespoke activations and messaging, always ensuring the stories of Trust-supported young people are at the heart of everything we do.
You will empower young people who have been through our programmes to tell their stories across a range of different media and digital channels. As part of this, you will support the Senior Communications Manager in working with our Young Ambassadors, who are young people who volunteer to share their experiences of being supported by The Trust with our audiences.
In this unique role within the Communications team, you will be instrumental in shining a light on how we support young people to change their lives for the better, ultimately engaging more people in The Trust’s work during our 50th year and increasing support for young people.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Communications Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Communications Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you find your heart singing when you tell the stories of amazing people? Do you want to feel inspired knowing you’re improving the health and happiness of patients in our hospitals? And do you have a passion for marketing and communications that will motivate our supporters?
Bristol & Weston Hospitals Charity raises funds for all ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). Millions of patients pass through the doors each year and 15,000 NHS staff care for them.
We’re looking for a Communications Manager to work in our small but mighty Brand & Marketing team (who were shortlisted for Communications Team of the Year at last year’s Third Sector Awards, no biggie) to raise the charity’s profile, drive income and demonstrate the impact our charity makes across the hospitals.
Job Summary
Ensure effective delivery of the charity’s marketing and communication plans to raise the charity’s profile, generate income, achieve our fundraising targets and demonstrate the impact the charity makes to its beneficiaries.
Working with the Head of Brand & Marketing, you will play a key part in activating our new five-year strategy and successfully communicating our new organisational purpose. You’ll master the art of engaging with a wide range of stakeholders in both University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) and the wider community to join us in doing great things.
You are our lead press contact and will work with local, regional and national media and partner PR teams to amplify the charity’s voice further and generate increased coverage of Bristol & Weston Hospitals Charity (BWHC).
You’ll lead on key marketing activity, including fundraising events, campaigns and appeals, including the annual Christmas campaign.
Central to the role is ensuring we have excellent relationships with our NHS colleagues and hospital staff to enable us to identify storytellers, building on our “one team” approach and delivering impact reporting.
You’re our go-to person for our celebrity champions ensuring they are well looked after and engaged with our campaigns and appeals for additional reach and endorsement.
Key Accountabilities
Share meaningful content and powerful stories
- Lead the creation of specific charity key messaging and a case for support per project (e.g., Christmas, appeals) and ensure this is adhered to throughout all communications
- Understand our different audiences, utilising research and insight, and target communications accordingly
- Work closely with our fundraising teams on a content plan and delivery of communications, understanding the importance of stewardship, internal communications and our calendar of events
- Develop our impact portfolio, including the creation and design of the annual impact report
- Sensitively interview our storytellers, including patients, fundraisers and hospital staff, ensuring we’re using authentic voices throughout our communications
- Work closely with our grants team to ensure visibility around the hospitals
- Edit website content and ensure our news section is up to date
- Plan, create and post content on BWHC’s social media channels
- Create and submit content for UHBW’s Viva Engage that increases awareness and engagement with the charity, working closely with the internal and external UHBW communications teams to utilise other UHBW channels where available
- Lead on the content and design of Reach, our supporter newsletter, creating engaging and impact driven content
- Commission new photography and video, including obtaining permissions and consent for use. Monitor our image database to ensure it is compliant with GDPR.
- Create engaging video content promoting events, appeals or impact as and when relevant.
Champion our marketing campaigns
- Lead the promotion, activity and implementation of integrated marketing plans and materials as and when required across the year
- Manage the marketing materials workplan for the Brand & Marketing team
- Be the Brand & Marketing team lead on fundraising events, ensuring they have a good ROI and hit the fundraising/sign up target
- Work with the Head of Brand & Marketing to ensure any opportunities that arise from our partnership with NHS Charities Together and other charity partners are optimised
- Play a key role in the development and promotion of new ways of income generation, including merchandising.
Forge connections with PR teams and journalists
- Develop effective contacts and build personal relationships with local journalists and partner PR teams to initiate coverage and build strategic partnerships
- Lead communications activity for key national celebration/awareness days that BWHC can maximise income or engagement on
- Support colleagues with media interviews and delivering presentations, including supplying briefings or FAQs where necessary
- Monitor media coverage to ensure effective evaluation and reporting
- Lead on crisis communications planning and response and advise the Senior Management team as necessary.
Lead by example with internal communications and reporting
- Support the Head of Brand & Marketing with the quarterly team trustee report
- Provide data for analysis, KPI monitoring and internal reports
- Guide our internal communications to ensure BWHC staff are engaged and understand the activities and direction of the charity, including leading on Viva Engage
- Provide content for speeches, presentations and executive materials
- Work to continually improve internal processes to ensure they are effective and fit for purpose
- Support the CEO on LinkedIn content planning and creation
- To provide cover for colleagues during periods of absence and holiday.
Drive planning and budgeting
- Support the Head of Brand & Marketing in the development of the short and long-term Brand & Marketing strategies, business plans and budgets, prioritising workload across the year
- Manage the budget throughout the year and ensure any unexpected variance can be explained or accounted for
- In particular, lead, direct and deliver a new annual communications strategy, which includes our press and public relations strategy and our digital content/activity plan (working closely with the Digital & Communications Officer)
- Be an engaged member of the Management Team, contributing effectively to all departmental plans
- Manage and record any accompanying communications expenditure within the Brand & Marketing budget following correct ordering and purchase order procedures.
Lead and manage
- Line manage and offer direction to our two Digital & Communications Officers, ensuring they are supported in their tasks and responsibilities and meet their KPIs and performance targets
- Hold regular 121s, appraisal meetings and discuss training requirements/plans
- Support with the recruitment and management of our UHBW Charity Champions and ensure they are engaged, informed and convey key charity messaging
- Manage the relationship with our Celebrity Champions and ensure they are active and engaged with the charity and utilising their networks to maximise charity benefit and awareness.
Deadline for applications: 11:59pm, Sunday 2nd November
Interviews planned for: W/C Monday 10th November
Benefits
- 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service.
- Commitment to hybrid and flexible working
- Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
- Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
- Life assurance cover - 4x annual salary
- Commitment to training and development with budget set aside
- Medicash health plan - claim cash towards a range of medical costs
- Free Blue Light Card that allows access to hundreds of discounts at major retailers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Public Affairs Manager
Reports to: Head of Policy and Campaigns
Location: Hybrid & Borough High Street, London SE1 (2 days a week in the office)
Salary: £46,000
Contract: 18 months (with potential for extension)
Hours: 35 hrs per week.
About the role
We’re looking for a resourceful, experienced public affairs manager to join our dedicated team working to bringjustice, meaningful recognition and lasting health improvements to a community that has suffered as a result of the biggest treatment scandal in NHS history.
This is a rare opportunity to work for an organisation with a high profile within the political and health policy landscape with a 50-year track record of effective advocacy for our small community of people living with genetic and acquired bleeding disorders and their families. Most importantly, this role has the potential to directly improve peoples’ lives.
Around two thirds of our members are impacted by the contaminated blood scandal of the 1970s and 80s, which was recently investigated by the Infected Blood Inquiry. The resulting report in 2024 recommended improved health resources for people with bleeding disorders as well as compensation and support for those infected and affected by the scandal.
Although significant progress has been made, there’s a lot more to do. Maintaining political pressure and keeping this issue in the public eye are essential to ensure our members receive the support and recognition they deserve. As public affairs manager you will bring energy, contacts, knowledge and ideas to strengthen and broaden engagement with MPs, peers and decision-makers.
In addition to our infected blood work, you will support other projects, including challenging gender inequality in accessing treatment and care and ensuring that people living with rare bleeding disorders have access to the latest cutting edge technologies.
Background and purpose
We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.
For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.
We want to ensure that everyone affected by a bleeding disorder:
Lives the best life that they can
Never feels alone or isolated
Feels empowered and confident.
We do this by:
Improving understanding about living with a bleeding disorder
Providing support at all life stages
Influencing and advocating on policy and access to treatment.
More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.
Key Responsibilities:
- Develop our public affairs strategy to forward the policy goals of THS
- Translate the governmenthealth strategy and communicate its impact on the bleeding disorders community.
- Support the APPG on Haemophilia and Contaminated Blood, acting in capacity as THS secretariat to the group
- Develop and maintain relationships with MPs, peers and other health policy stakeholders. Recognising and creating opportunities to promote the work and strategies of THS and raise issues in the houses
- Working closely with the team to lead on the legislative changes which would impact on the infected blood community
- Represent the interests of THS and its policies at parliamentary events and relevant stakeholder groups
- Represent THS in areas such as the life sciences,access to treatment and care in the UK
·Track relevant activity in Westminster and provide relevant updates to colleagues
- Work alongside communications team to produce updates on public affairs activities.
Person Specification
Experience, qualifications
Essential qualities, skills and experience
·Evidenced experience of working within the public affairs environment in the UK
·A demonstrated understanding of the challenges in health, disability and work policy
·Ability to recognise and create opportunities within the political environment to represent the views and needs of THS and its members.
Experience of developing and implementing campaigns with demonstratable outcomes.
·Ability to prepare and manage the production of policy papers, briefings, submissions, speeches and reports
- Experience of organising and supporting parliamentary events
- Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
- Ability to work in a team as well as to use individual initiative and judgement.
Desirable qualities, skills and experience
- An understanding of long-term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising
- An understanding of the rare disease and specialised commissioning environment
- Experience of working for a third sector organisation.
Personal qualities
·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all
·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.
·A highly motivated, supportive and collaborative team worker.
·Values-driven with a proven commitment to social inclusion and equal opportunities.
Other requirements
- Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
- Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.
What we offer:
Competitive Salary
Generous Pension Contribution Agile Working
25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years Well located office very close to Borough Market.
The Haemophilia Society is an equal opportunities employer.
The client requests no contact from agencies or media sales.
The Talent Set is delighted to be partnering with Ronald McDonald House Charities to recruit to this newly established Head of Mass Engagement position, a key senior role within the Engagement Directorate.
Head of Mass Engagement
Salary: £62,000
Location: Flexible with hybrid working of 2dpw from a Ronald McDonald House or Office
Ronald McDonald House Charities is investing significantly in its Engagement Strategy, introducing new positions (such as this Head of Mass Engagement) to ensure they can establish further meaningful relationships with their community of supporters to expand reach and deepen impact for families that need their support.
As Head of Mass Engagement you drive a digital-first approach, leading a portfolio covering participation events, community fundraising, individual giving, supporter care and supporter operations. You will develop compelling new propositions/products to untap significant potential for deeper engagement and increased financial support, effectively ensuring that all public fundraising activity is aligned to the new Engagement Strategy and reflective of the charity's values and strategic ambitions.
This is a fantastic opportunity for an experienced public fundraising expert to be truly creative, with the investment and senior-level buy in required to develop and shape the future direction of Mass Engagement for the charity.
As Head of Mass Engagement you will:
- Lead the team to deliver integrated tactical strategies across mass participation, community fundraising and individual giving to drive income growth and deeper engagement with these audiences.
- Work closely with the Associate Director of Mass Engagement to ensure mass fundraising activity is aligned to broader organisational campaigns, strategy and digital mobilisation.
- Oversee and deliver strategies across all public fundraising channels (participation events, community, individual giving, supporter care), ensuring brand alignment and driving deeper supporter engagement.
- Take ownership of the development and implementation of supporter journeys across all mass engagement channels.
- Work closely with colleagues/peers in communications, digital, brand and relationship fundraising to ensure activities are truly integrated and aligned.
The role would best suit:
- An experienced public fundraising leader with a demonstrable expertise across individual giving, community fundraising and participation events.
- A strategic and creative mind, with the ability to lead operational delivery across a multi disciplinary team.
- Someone with demonstrated success of driving income growth with a focus on supporter retention.
- A skilled and confident people manager, driving an inclusive and empowering culture to develop direct reports and the wider team.
Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and cover letter) is Tuesday 4th November with first stage interviews scheduled to take place on 19th November.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job TitleCommunications Manager
LocationHome based (Home working with regular meetings in London)
Salary£35,000 - £45,000
HoursFull Time, permanent
Reports to Chief Policy Officer
NOTE:
- Please include notice period and salary expectations in application letter.
- First round interviews will be held on Friday 7 November, final round interviews will be held on Friday 14 November
About Parentkind
As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing.
Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.
Supporting parents beyond the school gate
In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships.
Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.
The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.
Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.
We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.
Our direct support of schools
Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.
In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.
Our focus on Policy & Research
Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.
In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year. In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion.
Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers.
Our Media Engagement
Since becoming recognised as the UK’s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media.Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements.
Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own.Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities.
It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly.
If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.
What we are looking for…
- Someone with a “nose for news” and an understanding what makes a newsworthy opinion poll that will hit the headline and go big on social media.
- We are a small, fast paced team, there are no line management responsibilities attached to the role. We’re looking for someone with a “roll up your sleeves up and get on with it” mentality.
- Being able to demonstrate you can sell our parent voice research and amazing existing data to media across broadcast, social media and print media
- Being able to lead and deliver a plan to raise our profile on social media, broadcast and in print media
- A good understanding of the challenges faced by children and families, education debates and education policy, we are the voice of parents.
- We are a cross party charity and we work with all parties, we want someone who understands that approach and brings it to their work.
- Someone who can to respond to social media debates at pace and make sure are part of the debate.
- Experience of writing compelling written documents when 100 words would make a stronger case than 1,000. You can bring evidence to life and make an argument to convince.
- Someone with experience of appearing on broadcast media and willing to be a ‘talking head’ for Parentkind as required. This is not essential, but it would be great to have someone willing to do this.
Your mission is to massively increase our online, in print and social media presence with a specific focus on policy, research and impact, to make us the highest profile parent charity in the UK. We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a “comms” function and make it their own.
Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.
UK-based applications only will be considered.
We are looking for an experienced and passionate Internal Communications Officer to work as part of our Head of Internal Communications Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The objectives of the Campaigns and Communications team are to increase the public profile of Rethink Mental Illness, mobilise public and parliamentary support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charity.
How you will make a difference
No matter how bad things are, we can help people severely affected by mental illness to improve their lives. We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support tens of thousands of people through our groups, services and advice and information. And we train employees, employers and members of the public on how best to support someone affected by mental illness. All of this work guides our campaigning for the rights of people living with mental illness and their carers.
Over 850 dedicated people work for Rethink Mental Illness, across our operations directorate, external affairs and our corporate services. Working from offices, services and homes across England all colleagues are central to our mission. Our small internal communications team plays a critical role in ensuring that all colleagues are aware of, brought into and engaged in contributing to the values and direction of the charity. Influencing skills and the ability to promote great internal communications practice across the charity form an essential part of this role.
In-Person interviews will be taking place Thursday 6th and Friday 7th November.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.
You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.
Core Purpose:
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK, responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
This includes strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.
Essential Criteria:
- Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
- Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
- Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
- Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
- Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
- Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
- Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
- Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
- Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
- Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
- Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
- Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.
Skills, knowledge and behaviours required for this role:
- Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
- Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
- Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
- Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
- Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
- Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
- Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
- Strong understanding of digital marketing tools and supporter engagement across online channels.
- Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
- Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
- Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.
Strategy and Planning
- Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
- Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
- Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
- Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
- Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
- Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
- Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
- Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
- Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
- Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
- Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.
Operational Delivery
- Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
- Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
- Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
- Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
- Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
- Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
- Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
- Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.
Financial Management
- Hold responsibility for multi-million pound income and expenditure budgets across the department.
- Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
- Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
- Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
- Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
- Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.
People Leadership and Culture
- Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
- Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
- Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
- Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
- Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
- Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
- Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.
Stakeholder and Supplier Management
- Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
- Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
- Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
- Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
- Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.
Data, Insight and Innovation
- Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
- Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
- Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
- Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
- Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Do you have a strong appreciation for the role of philanthropy in the arts? Do you have experience developing and delivering individual giving and philanthropy strategies? If so, you could be our new Head of Philanthropy.
The Head of Philanthropy will lead on day-to-day fundraising across individual giving, memberships, appeals and campaigns for Leeds Playhouse. This role is central to building and sustaining a robust philanthropic programme, with a particular focus on developing a strong pipeline of mid- and high-level donors, cultivating and stewarding High Net Worth Individuals (HNWI), and driving engagement through compelling communications and events.
We are seeking an excellent communicator and strategic fundraiser who is creative, resilient, and highly motivated. The Head of Philanthropy will play a key role in shaping and delivering sustainable income growth through individual giving, and major donor engagement—ensuring our work is resourced for the long term.
The post-holder will report to the Strategic Director of Fundraising & Development, deputising as required, and will line manage the Development Administrator. This role is predominantly based at Leeds Playhouse with some scope for hybrid working, complementing the Strategic Director role (a part-time role, mostly working remotely).
This is a permanent, full time contract. We would like to fill a requirement for 35 hours per week, which is full-time for this role, with some flexibility to work evenings and weekends when required. However, we are open to hearing from people interested in part-time work or job sharing. Pay for the role is £35,700 per year based on 35 hours per week.
Benefits at Leeds Playhouse include 5 weeks holiday entitlement (plus 1.6 weeks of bank holidays), that increases with length of continuous employment; 2 wellbeing days a year; and discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.
To find out more about this role, please download our job pack on our website.
To apply, please fill in both of the forms linked on our website listing before the deadline.
The closing date for applications is 10am Wednesday 12 November 2025.
Interviews are currently scheduled for 19 November 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Media and Communications Officer/ Media and Communications Officer
The Talent Set are delighted to be working with a leading membership body to recruit 2 fantastic positions - a Senior Media and Communications Officer and Media and Communications Officer. Both opportunities are 6-month contract positions starting as soon as possible.
Role Overview
Both opportunities will support the College’s proactive media and communications work to improve awareness and recognition of the College’s role. Working within the Department of Strategic Communications, the postholders will create engaging content, identify media opportunities, and collaborate across teams to strengthen the College’s reputation and influence. Depending on experience, responsibilities may include leading proactive campaigns or supporting day-to-day media activity and project delivery.
Key Responsibilities
· Liaise with and respond to enquiries from media, individuals and other organisations.
· Lead in the delivery of proactive media and communications strategy to both external audiences and membership. This should include storytelling, developing campaigns and influencer and lived experience engagement.
· Work with the Media and Communications Manager and Head of External Affairs to devise new comms strategies, both proactive and reactive, that are aligned with the College’s priorities to maximise existing and potential opportunities.
· Develop multi-channel content to help push messaging, ensuring it is sensitive to the College positioning, reflect strategic priorities, and helps further the aim of influencing policy and decision making.
· Monitor the media to identify appropriate opportunities, from major Government announcements and high-profile policy issues to awareness weeks and news planning events.
· Write press releases, supported by senior press officer and media manager (if Media and Communications Officer position).
· Proactively generate story ideas.
Person Specification
· Journalist/experience of journalism actively working in the media with Public relations/press experience.
· Good news sense and understanding of how the media works and how to make an impact.
· Ability to efficiently draft accurate press releases and other written materials.
· Experience creating the media and communications strategy for proactive campaigns.
· Experience of responding quickly and agilely to media requests.
· Team player, with the confidence to take the lead when necessary.
What’s on Offer
Salary:
Senior Media and Communications Officer – £41,574 - £46,547 day rate equivalent.
Media and Communications Officer - £29,768 - £31,876 day rate equivalent.
Location: Hybrid working from their London office 2 days per week.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Hybrid role (commitment of 3 days in our West London office every week)
35 hours per week
To start as soon as possible
Are you a seasoned marketing professional ready to bring your expertise to a mission-driven organisation? Do you combine strategic thinking with creative flair, and thrive in environments where innovation and continuous learning are valued?
AllChild is looking for a creative, data-driven Marketing and Communications Manager to turn strategy into standout campaigns that inspire action and deliver results.
You’ll be at the heart of our integrated marketing-leading multi-channel campaigns, crafting compelling content, and building audience journeys that deepen engagement and drive income. From digital strategy to media relations, you’ll help shape how the world sees and supports AllChild.
You will own:
- Planning and delivery of weekly engagement (questions, polls, creator replies) aligned to campaigns
- Day-to-day management across priority channels; respond, route, and nurture advocates
- Newsletter strategy and audience growth
- Media relations and brand storytelling
- Content creation and activation
- Performance tracking and optimisation
- Collaboration across teams and with external partners
Further information and details on how to apply can be found in the Job Pack.
Closing date: 7 November 2025
Wildlife & Countryside Link is a coalition of 90 nature charities. We are looking for someone with creativity, wit and a great eye for detail to support our social media and communications.
Anti-environmental voices are growing louder, but we need our call for environmental action to reach the public and policymakers more clearly than ever. Do you have the great writing, excellent people skills and digital know-how to help us swing the balance and make sure nature cuts through?
You would be joining a small, dynamic Link team, working with partners from across the nature charity sector and beyond. You would play a central role in developing and growing Link’s own public digital voice and in coordinating and empowering our members in their own communications. Please do apply if you would like to be at the forefront of nature-campaigning in the UK.
To apply, please send your CV, with a short covering letter and a completed diversity monitoring form by 9am on Monday 3rd November 2025. Interviews will take place w/c the 10th November 2025.
The client requests no contact from agencies or media sales.