Head of public engagement and communications jobs

About Media Trust 

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report. 

About the Role 

This role will lead Media Trust’s climate work. As Senior Programme Manager, you will run our flagship Communicating Climate programme and lead Media Trust’s work on the Diverse Voices programme. You will help us further develop our climate work and ensure our existing programmes are cutting edge and meet the demands of this moment.

This role will directly manage our Communicating Climate programme. The Senior Programme Manager will build on the success of the past five years of the programme and further develop the programme content and structure to maximise impact for participating organisations. With support from a programme co-ordinator, you will ensure the smooth delivery of the programme, including recruiting and managing a cohort of climate organisations; overseeing the budget and timeline; managing our relationships with funders, trainers and partners; and impact evaluation and reporting.

You will also oversee our role in the Diverse Voices programme, which works to amplify the voices of people and communities most impacted by climate change. The programme is run by a consortium of organisations, including Race Equality Foundation, Turn2Us and Disability Rights UK. Media Trust is the media partner, delivering communications-related training and support to the participants. 

Your line manager will be Media Trust’s Head of Charity Services and the role will sit within our charity services team. This Senior Programme Manager role does not currently have any direct line management responsibilities. 

Please note that whilst this is a remote role, the Media Trust team meets in-person in London on a monthly basis and regular travel to London for meetings and events is required. 

Key Responsibilities 

Programme Management of our climate programmes, including: 

• Lead our Communicating Climate programme, ensuring it is high quality, innovative and tailored to the needs and priorities of climate and environmental organisations 

• Recruit and build successive new cohorts of climate charities, user-led organisations and community groups, supporting them through the programme to ensure high levels of engagement and collaboration 

• Recruit and work with trainers and climate experts to develop engaging, practical and tailored training content, activities and resources 

• Plan and ensure the smooth delivery of all activities (including training, workshops, peer to peer networking sessions and other events), ensuring they are delivered on time, within budget and lead to planned outcomes 

• Work with Media Trust’s media and creative industry partners to develop tailored training, mentoring and digital resources for the climate and environment sector 

• Manage the Advisory Group for Communicating Climate, which is comprised of leading media organisations, climate charities and sector experts, coordinating regular meetings, building relationships with members and facilitating opportunities for the Advisory Group to shape and input into the direction of the programme 

• Manage relationships with our key programme and sector partners including Climate Outreach, Heard and others, build relationships with a wide range of sector organisations

• Work with media industry partners to design and deliver activities for volunteers from leading media and creative agencies to provide pro bono strategic communications support to climate charities

• Manage the programme budget and financial reporting 

• Lead on the monitoring, evaluation and reporting of the programme, ensuring impact is evidenced by high quality data and producing impact reports 

• Maintain up to date knowledge of trends and developments in the climate and strategic communications space and embed these insights into the programme content 

Other work across our team and programmes 

• Identify new opportunities for climate work for Media Trust 

• Share key learnings and best practice across our thematic programmes (our other thematic programme is the Stronger Voices Programme).

• Support the Head of Charity Services with securing grant and other funding for new thematic strategic communications programmes and climate work, contributing to the development of future programmes and funding applications 

• Collaborate with our MarComms team to craft compelling copy for various platforms including web, e-marketing, and social media channels 

Due to the high volume of CVs and applications we receive, we can't always get back to everyone, although we will try our best. 

Working at Media Trust 

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer: 

• Remote working – while Media Trust does not have a physical office, we meet regularly in London for team collaboration and training, which requires occasional travel (typically 2–3 times per month). 

• 30 days annual leave plus bank holidays (pro-rated if part time) 

• Flexible hours, to be agreed with line manager 

• Pension contributions 

• 2 volunteer days each year 

• Attend two Media Trust Communications courses each year at no cost to you 

Flexible Working at Media Trust 

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs. Our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We’re not always able to support every request. However, we will do our best to accommodate your needs. 

Application Deadline: 

Please submit your application by 9AM, Monday 15 December 2025. 

Candidates invited to interview will be contacted by Friday 19 December 2025 

First round of interviews will take place week commencing 5 January 2026  

Second round interviews will take place week commencing 12 January 2026

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Advice Services Directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

Our operational model combines direct service provision with a collaborative approach. We directly employ advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.

By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.

Job Overview

• Part-time 15 hours/week
• FTC Until End of June 2026
• Salary: £26936.00 (pro-rata)

We’re looking for a confident, proactive and people-focused Client Attraction & Engagement Officer to lead on visibility and outreach for Toynbee Hall’s Money Coaching and Money Support services across Guy’s and St Thomas’ Trust (GSTT) sites.  You’ll play a key role by attending roadshows, distributing materials, keeping displays up to date, and acting as a warm first point of contact for staff across the Trust.  This is a public-facing, movement-based role, ideal for someone who enjoys speaking to people, working across different locations, and making things happen on the ground.

Key Responsibilities

Outreach and Engagement

• Represent Toynbee Hall at 2-3 staff roadshows per week (50 by end June 2026) across GSTT sites and community venues
• Speak confidently with staff about the Money Coaching offer and how to access support
• Distribute flyers, multilingual leaflets and signposting materials
• Be a visible and approachable presence at roadshows, pop-ups and events
• Attend meetings and events in person or online to promote the service

Marketing Materials and Display Maintenance

• Support the installation and regular restocking of 30 “Money Support Hub” wall-mounted displays
• Report any damage, updates or replenishment needs to the Marketing Manager
• Feedback on which sites are generating the most footfall and engagement

Monitoring and Reporting

• Log engagement stats from each event (e.g. conversations, materials distributed, referrals made)
• Share weekly updates with the Marketing Manager/ Head of Legal Advice on reach and feedback
• Flag common themes and ideas for improvement

What We’re Looking For:

• Excellent people skills and a confident, friendly communication style
• Comfortable speaking to new people and promoting services in busy spaces
• Ability to work across multiple sites and manage your own time
• Self-motivated, proactive and a strong team player
• Willing to travel within London for roadshows and outreach events
• High level of professionalism and integrity. 
• Strong alignment with Toynbee Hall’s mission, strategy, and values.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and deadlines effectively

Desirable

• Experience in community engagement, outreach or public-facing roles
• Familiarity with health, public sector or charity environments
• Multilingual or confident engaging across diverse communities
• Experience contributing to reports or feeding back to a manager or project lead
• Knowledge of or interest in financial wellbeing

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

**Important notice**

In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.

We’re looking for a Head of Individual Giving to join our ambitious Public Fundraising team.

You’ll be a leader who can advocate effectively for our core purpose, reminding people internally and externally that we’re a charity. You’ll appreciate the ambition and drive to deliver growth through our Individual Giving products, help create a new Community Fundraising programme and build on the success of our Mid-Level Giving programme.

You’ll work effectively with membership and marketing colleagues as well as the wider fundraising team to grow support and integrate the three core areas of the Individual Giving programme. Alongside this, you’ll bring a fresh perspective to our new strategy, to help create the right environment for growth and drive an ambitious and curious culture across the team.

You’ll be someone who can effectively lead and inspire a passionate team. You’ll love working collaboratively, sharing, networking across the organisation as well as externally and facing into challenges to get the right outcomes.

Please be aware that this role involves travel and overnight stays when required.

What it's like to work here

We've got dedicated and skilled people in all of our teams. In Fundraising we’re ambitious, there is so much more we want to achieve to support our cause.

You'll be leading a newly formed team, building on their success whilst highlighting opportunities to grow and develop the programmes to ensure we reach our exciting fundraising goals.

As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. 

What you'll be doing

This role presents an exceptional opportunity for a fundraising leader to drive income growth and supporter engagement across our individual giving programmes, including regular giving, in-memory, community fundraising and mid-level giving. You'll be helping to shape the future of public fundraising at the Trust. You'll play a key role in enhancing existing initiatives such as Plant a Tree, Patrons and Adopt a Plot while leveraging your expertise and collaborative spirit to foster innovation alongside colleagues in Membership, Marketing & Communications, and broaden the Trust's reach to new demographics.

As the strategic lead for Individual Giving your focus will be on enhancing supporter experiences and fundraising efforts across the organisation, fostering strong internal partnerships. Your responsibilities will include supporting the team in executing current plans, as well as identifying and developing growth opportunities in Regular Giving, Mid-level Giving and a major fundraising campaign.

Who we're looking for

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• Experience of delivering 6 figure+ individual giving campaigns across multiple channels, including digital, direct mail and mid-level giving
• Demonstrated success in growing income through individual giving income streams through supporter retention and insight-led strategies
• Experience of building strong working relationships with external agencies and internal partners to deliver integrated campaigns and culture change
• Demonstratable experience of managing 7-figure income and expenditure budgets, including reforecasts, budget monitoring and securing a strong ROI
• Experience in developing and implementing lifetime value journeys integrated with wider charity coms including knowledge of donor motivations and segmentation

Additional criteria for all other applicants:

• Knowledge of GDPR, fundraising compliance and ethical standards
• Experience of using CRM and Data systems to support data-driven decision making
• Experience in managing and developing high performing teams, modelling a high performance culture with the ability to monitor and interpret data and performance to drive results and optimise campaigns

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme 

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Purpose of the Job

This role is an exciting opportunity for an outstanding individual to join the UK Youth Employer Engagement team as part of the Network Delivery Department, supporting the Summer Jobs Programme. With a focus on identifying and securing employment placements and income for The Summer Jobs  Programme, the Employer Engagement Officer plays a key role in ensuring strong stewardship and a positive employer experience of the programme and partnership with UK Youth over the next 12 months.

Key Responsibilities

Employer recruitment and income generation

• Work closely with the Employer Engagement Manager to develop and implement an employer engagement strategy, integrating both local and national approaches.

• Support the development of employer sponsorship proposals, creating a menu of different engagement levels to meet income targets

• Work with the Employer Engagement Manager and the wider Corporate Partnerships Team to collaborate on UK Youth fundraising opportunities and integrate our employer ask into our wider corporate partnerships offer

• Track, monitor and report confirmed placements in specified locations.

• Input to feedback for programme funder, the Youth Endowment Fund, on corporate partnership opportunities

• Identify and engage with regional and localised contacts to assist in sourcing placements (e.g. local business networks).

• Accurately record programme donation contributions

Employer training and management

• Manage relationships with a cohort of employers throughout the programme, including:

• Securing their commitment to provide placements and funding in agreement with the programme’s terms of reference

• Ensuring they have the information and tools to succeed within the programme.

• Act as the primary point of contact at UK Youth.

Key Internal Relationships

• Collaborate closely with The Summer Jobs Project Manager to:

• Ensure consistency and accuracy of approach and information.

• Support Local Delivery Partners to build relationships with employers.

• Attend one to one meetings and appraisals with the Employer Engagement Manager

• Work in partnership with colleagues in the Communications team to enable the delivery of high-quality comms activities that support employer recruitment.

Experience we're after

• Experience of fundraising, sales or recruitment

• Experience of working in a busy and deadline-driven work environment

• Experience of managing multiple relationships

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.

Why work at UK Youth?

Young people are facing a complex and increasingly challenging world. There are pressures on their mental health, employment prospects, and even physical safety. Youth work is an essential tool to help young people navigate these difficulties and set them up with skills for life. But over ten million young people are currently unable to access this life changing and even life-saving resource. UK Youth brings together young people and youth workers with business leaders, teachers, doctors, and other professionals to identify solutions, provide practical support and campaign for social change. By working at UK Youth, you will be a joining a committed group of people who are seeking to tackle the systemic problems letting young people down. 

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 1st December 2025 at 09:00am 

Provisional Interview Dates: W/C 8th December 2025

This is an exciting brand-new position within our growing Public Fundraising team supporting on our Individual Giving, Community Fundraising and Sports & Challenges programme. NB. We do not expect you to have experience in all three areas (Individual Giving, Community Fundraising and Sports & Challenges).

This role will contribute to the delivery of our Public Fundraising activity, helping to maximise income and create a great supporter experience for both new and existing supporters.

You’ll project manage fundraising activities and supporter journeys from start to finish, delivering them on time and in line with annual plans and budget. You will analyse and evaluate activity so that we can inform future plans and support the annual planning of the team’s activity.

You’ll have strong relationship-building skills and the ability to communicate effectively with our supporters across a range of channels, including mail, e-mail, telephone and face-to-face. You will also be able to work collaboratively with the Communications, Corporate, and Digital Engagement teams on a variety of projects.

This is an exciting opportunity for someone looking to progress in their fundraising career or wanting to bring their experience and transferable skills into the charity sector.

Please apply directly via CharityJob including an up-to-date CV and a personalised cover letter (of no more than two A4 pages) detailing your suitability for the role as per the job description and person specification.

Make a difference every day with PDSA

At PDSA, we’re dedicated to improving the lives of pets and the people who love them. As a Fundraising Adviser, you’ll play a vital role in helping us raise the funds that keep our veterinary services running, making a real difference to pets and their owners across the UK.

If you’re a great communicator with a passion for helping others and a drive to achieve goals, this could be the perfect role for you.

About the role

You’ll be based in Sunderland, at our National Customer Service Centre (NCSC), located just 600 metres from our local PDSA Pet Hospital.

Our centre has been running in its current form for nearly a decade and is home to a friendly team of 60 colleagues, a great mix of full- and part-time team members who work together to deliver excellent service and results.

Over the years, the NCSC has evolved significantly, now handling a wide range of customer and supporter interactions. It’s an energetic, supportive environment where every conversation helps make a difference.

What you’ll do

• Make inspiring outbound calls to engage supporters, encourage donations, and promote PDSA’s work.
• Handle inbound calls related to fundraising with empathy and professionalism.
• Achieve personal and team income, service and quality targets.
• Build positive relationships with supporters through excellent communication and listening skills.
• Ensure accuracy and compliance with Data Protection and fundraising regulations.
• Maintain up-to-date knowledge of PDSA’s veterinary and fundraising activities.

About you

You’ll bring:

• Experience working towards financial or operational targets.
• Excellent telephone and listening skills, with the ability to build rapport.
• A positive, solutions-focused approach.
• Confidence using computer systems and managing data accurately.

Desirable experience includes:

• Customer service or complaint handling.
• Fundraising, sales or supporter engagement.

What We Offer

We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. 

In addition to being a great place to work, we offer a wide range of benefits, including: 

• 25 days holiday plus bank holidays (rising with service), with option to buy/sell days.
• Special days off, including:
  • A paid Volunteering Day
  • A Celebration Day for something meaningful to you
  • A dedicated Wellbeing Day to focus on yourself
• Generous pension scheme – up to 10% employer contributions
• Free Life Assurance (4 x annual salary)
• Enhanced family leave (maternity, adoption & paternity)
• Retail, travel & leisure discounts through Fetch platform
• 15% discount on PDSA Pet Insurance plus access to staff vet services for pets

About PDSA

As the UK’s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets.  Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.

We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

The closing date for this vacancy may be brought forward should we receive sufficient candidates.

Do you understand the drivers behind supporter or customer loyalty, with experience using data, insight, and experimentation to test and refine supporter or customer experiences? Would you like to transform how the UK’s leading dementia charity delivers for supporters, enhancing and optimising both internal effectiveness and external impact?

About the role
We are recruiting for a Head of Supporter Experience and Optimisation to join on a permanent contract. This is newly created role and will be home-based, working full-time, 35 hours per week, with occasional travel required for team and stakeholder meetings and events.

The last few years have seen unprecedented growth in the public profile of dementia, driven in part by the growing size, impact and ambition of Alzheimer’s Society - the UK’s leading dementia charity. We now need to ensure that everyone who needs dementia support today can access it, while improving our ability to attract, engage and retain the donors, volunteers and campaigners who so generously give money, time and voice to deliver enduring change.

As Head of Supporter Experience and Optimisation you will lead the strategic alignment and continuous improvement of how we deliver for our supporters (donors, campaigners, volunteers), transforming how we work across the Income and Engagement directorate. You will bring together our critical enabling functions focused on performance, planning and reporting; supporter experience delivery and improvement; administration and people development. We are looking for you to drive a joined-up approach to transformation that enhances both internal effectiveness and external impact.

You’ll champion a seamless, meaningful supporter journey, ensuring every interaction reflects our values and strengthens engagement, with a clear focus on improving the end-to-end supporter experience. You’ll embed a culture of insight-led decision making, collaboration, accountability, operational excellence and learning, ensuring our people are empowered to thrive and deliver their best to help end the devastation of dementia.

At all times, you’ll act as a passionate, articulate champion of the importance of our supporter’s experience. You will be a key stakeholder and build strong relationships across the Society, ensuring processes, systems and tools are developed with the ultimate goal of always improving the experience of all our supporters.

We have provisionally scheduled the first stage of interviews for this role to take place on Thursday 11th and Friday 12th December.

There will be a Q&A webinar for this role taking place on 18th November 4pm - 5pm where you will be able to anonymously ask questions about the role and team. To request an invitation to the webinar, please email [email protected]

About you
We are looking for a dynamic leader with exceptional people skills and a proven ability to inspire, motivate, and develop high performing teams.

Joining us, you’ll have experience in developing and implementing strategies spanning a variety of functions with variable short and long-term goals. You’ll have a deep understanding of the drivers behind supporter / customer loyalty to an organisation or cause with experience using data, insight, and experimentation to test and refine supporter / customer experiences.

Crucially, you’ll be able to adopt a holistic and collaborative approach, and you’ll have the project management and planning experience required to drive change, optimise processes and assess their impact across our directorate. You’ll embody our value of being ‘determined to make a difference’ with a proactive, adaptable and pragmatic, solutions-focused approach to making improvements. You’ll be able to build positive relationships, influence key stakeholders and use your communication and leadership skills to manage and motivate cross-functional teams.

You don’t need to have a background in the charity sector, and you may or may not have a connection to dementia. We welcome applications from anyone who feels they have relevant, transferrable skills that will enable you to succeed in this role. We hope the Society’s purpose and ambition resonates with you, and you’ll be motivated to help develop and optimise our processes and systems to ensure a brilliant experience for all our supporters.

What you’ll focus on:

- Developing and delivering a transformation roadmap for the Income and Engagement directorate that aligns with directorate and Society priorities, with a clear focus on improving all touch points of a supporter experience.
- Championing a supporter-first mindset across all teams, ensuring that every process and interaction is designed to enhance supporter satisfaction and loyalty.
- Using insight and feedback to identify opportunities for continuous improvement and innovation, driving a culture of marginal gains and agility across Income and Engagement.
- Overseeing the ongoing development, improvement and implementation of robust performance frameworks, enabling clear planning, tracking, and reporting of impact of activity across Income and Engagement.
- Building and fostering strong relationships across the Society to ensure alignment and buy-in for transformation initiatives that improve the supporters experience and our operational excellence.
- Fostering a collaborative, inclusive, and high-performing team culture that supports innovation and growth.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

 

Job Title: Health Community Engagement Manager – Birmingham and Solihull Integrated Care System

Salary:    SCP 39 to SCP 44 (£38,864 to £43,193) per annum

Responsible to:Head of Health & Social Care with a dotted line to relevant lead at NHS Birmingham & Solihull Integrated Care Board and NHS Black Country Integrated Care Board

Location:   Working hours divided between BVSC Offices (5th Floor, Latham House, 33-34 Paradise Street, Birmingham), NHS Birmingham & Solihull Integrated Care Board and NHS Black Country Integrated Care Board offices and home address, as agreed by BVSC.

Hours of work:35 hours

Contract Duration:Fixed term until 29 October 2027. Secondments from VCFSE organisations in Birmingham and Solihull are encouraged.

Health Community Engagement Manager

· Are you passionate about empowering communities to shape the future of local health and care?

· Do you thrive on bringing people and organisations together to drive system-wide change?

· Are you organised, strategic, and driven by equity and community voice?

If you’ve answered yes, we’d love to hear from you!

Birmingham Voluntary Service Council (BVSC) is the city’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to strengthen and champion Birmingham’s voluntary and community organisations, supporting them to grow, collaborate and increase their impact across the city. Our work spans a wide range of areas including health and social care, children and young people, community development, and multiple complex needs.

We are seeking an experienced and collaborative Health Community Engagement Manager to lead an ambitious new programme of community engagement across Birmingham and Solihull. Working in partnership with  NHS Birmingham & Solihull Integrated Care Board and NHS Black Country Integrated Care Board , BVSC, Warwickshire & Solihull Community and Voluntary Action (CAVA) and the Birmingham and Solihull VCFSE Leadership Alliance, this is a rare opportunity to help shape how communities influence decisions about health and care at a system-wide level.

You will play a central role in ensuring that the voices of local people, especially those most affected by health inequalities, are heard and acted upon.

As the Health Community Engagement Manager, you will lead the delivery of a wide-ranging engagement programme that connects health priorities with community insight and experience.

You will oversee ICB Community Panels, coordinate a small-grants scheme to fund VCFSE-led engagement, and support local organisations to evaluate and share their learning. You will work closely with BVSC Research, the NHS Communications and Engagement teams, and a wide range of local authority and community partners to ensure that engagement activity is coherent, inclusive and impactful.

This role blends strategic thinking with hands-on delivery. You will design and manage processes that make it easier for smaller, community-led and faith-based organisations to get involved in shaping health services. You will ensure that the themes emerging from community discussions are reported clearly and used to inform system strategy and policy. You will also play an active role in strengthening networks such as the Birch Network and the CHERP platform, supporting the sharing of good practice in engagement, research and policy development.

To succeed in this role, you will bring significant experience of community engagement within health or related fields, together with a deep understanding of the VCFSE sector in Birmingham and Solihull. You will be an excellent communicator, capable of working confidently with senior leaders as well as with grassroots community groups.

You will be comfortable leading projects, managing budgets and supporting others, while remaining flexible and solution-focused in a fast-moving environment. Above all, you will be motivated by a commitment to equity, inclusion and meaningful community engagement and involvement.

In return, you will have the opportunity to make a real and lasting impact on how communities influence health and care across Birmingham and Solihull. BVSC offers flexible hybrid working, a supportive and values-led culture, and opportunities for professional development through its networks and learning programmes.

If you are ready to help shape a more inclusive approach to health engagement and ensure that communities are at the heart of decision-making, we would love to hear from you.

Please see the job description for further details 

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions 

· 35 hour working week 

· 29 days annual leave + bank holidays a year 

· 5% pension contribution 

· 3.5 times salary Death in service benefit

· BVSC is a Living Wage Employer

Work-life balance 

· Hybrid working, allowing staff to divide their working hours between our city centre office and their home 

· Flexible working arrangements available for staff 

· A flextime system is in place for staff 

· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties 

· We provide generous maternity and paternity pay 

Staff development 

· We support staff to undertake training and development, providing funding and time off for study 

Values based approach

· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals 

Wellbeing

· We offer free access to a range of wellbeing platforms 

· BVSC offers all employees a suite of wellbeing support 

We are looking for candidates that can demonstrate the following BVSC organisational values: 

Commitment:   Making a positive difference through passion, innovation and social action 

Collaboration: Connecting people and organisations to work together to improve lives 

Inclusion:        Empowering and involving everyone in creating a fair and equitable Birmingham 

Integrity:      Building trust through delivering excellent outcomes 

At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.

As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.

We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC. 

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  From application to interview, we place inclusion at the heart of all we do. 

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.

 For a job description please click here 

For an equal opportunities monitoring form please click here 

Closing date for applications – Wednesday 26 November 2025 at 10am

Interviews to take place – Tuesday 9 December 2025, in person

 Shortlisted applicants will be contacted by Tuesday 2 December 2025. If you have not been contacted by Tuesday 2 December 2025, you should assume you have not been shortlisted.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

High Trees Community Development Trust is seeking a collaborative and organised Lambeth Community Research Network (LCRN) Coordinator to play a pivotal role in the growth and coordination of a borough-wide partnership driving change in how research is designed and delivered. 

This is an exciting opportunity to support a dynamic, cross-sector network that connects community organisations, researchers, and public institutions to ensure that research in Lambeth is fairer, more inclusive, and community-led. 

You’ll help coordinate the network’s programme of events and projects, strengthen member engagement, and lead on communications that celebrate and share learning. Working within High Trees’ Research and Impact team, you’ll ensure the LCRN continues to thrive as a collaborative and well-connected space that champions community voice and knowledge. 

If you’re a strong communicator with excellent organisational skills and a passion for community-led research, partnership working, and social impact –  we’d love to hear from you. 

About High Trees 

High Trees Community Development Trust has been rooted in Tulse Hill, Lambeth, for over 27 years. We deliver services in education and training, employment, youth and family work, community action, and research and capacity building, working alongside local people and organisations to create meaningful change. 

We are recognised for our collaborative and place-based approach, our long-term partnerships, and our commitment to equity, participation, and community leadership. 

At High Trees, you’ll join a supportive, values-driven organisation that places community at the heart of decision-making. You’ll have the opportunity to contribute to innovative and meaningful work that strengthens the influence of communities in shaping research, policy, and practice across Lambeth and beyond. 

About the Lambeth Community Research Network (LCRN) 

The Lambeth Community Research Network (LCRN), hosted and led by High Trees, brings together community organisations, research institutions, funders and public bodies to create a more equitable research ecosystem. 

The network aims to rebalance power in research, ensuring that communities – particularly those often underrepresented –  have genuine ownership and influence over how research is designed, delivered and used. 

Through collaboration, learning, and shared accountability, LCRN members are shaping a model for community-led research that leads to stronger insights, better decisions and more equitable outcomes for Lambeth residents.

The Society of Antiquaries of Scotland is seeking a talented Fundraising Officer to join us at a pivotal moment in our history. As we approach our 250th anniversary, we are launching an ambitious multi-million-pound campaign to purchase and redevelop a listed building beside the National Museum of Scotland, creating a new national centre for heritage research, learning, and engagement.

This is a rare opportunity to play a key role in shaping a transformational fundraising project from the ground up. Working closely with the Head of Fundraising, you will help build relationships with major donors, trusts, and corporate partners, develop inspiring fundraising materials, and contribute to communications and events that bring our story to life. If you are creative, motivated, and eager to make a real impact, we would love to hear from you.

We are recruiting for a temporary Policy & Public affairs Administrator for an amazing childrens charity. You will need strong planning , administration and perpetration of documents.

Hybrid working 2/3 days in their London office and be able to attend events.

The Role
Planning and organising the meetings for the Policy & PA team and our range of external stakeholder groups, supporting the preparation of information and documents, taking and producing high quality notes, and monitoring actions and outcomes on behalf of the meeting chairs.Including large stakeholder projects like the Health Play Alliance.
Working closely with the policy officer on administration associated with public affairs engagement, coordinating meetings with parliamentarians, sharing relevant documents and tracking and supporting on follow up correspondence.
Managing the logistics and supporting the planning and preparation of parliamentary events, external roundtables, symposiums, conferences, webinars etc.
Researching relevant literature and horizon scanning the policy landscape to support the production of briefing papers, news, and articles for trustees, senior managers and for publication on our website and social media platforms.
Working with Charity's Marketing and Communications team to support and facilitate engagement via social channels, the website and liaising with the comms team on other media opportunities.
Helping to represent the Charity's policy positions to stakeholders and external audiences including those in government, Parliament, and the NHS when in stakeholder meetings.
Working collaboratively across the Charity's team to maximise the opportunity that the policy and public affairs work brings to the wider organisation in raising income and delivering our services. Representing the Charity's PPA at internal meetings when needed (ie youth panel project group and more).
Working with I&I to track PPA engagement on the designated log to ensure the Charity can demonstrate impact and outcomes of its policy work.
Supporting the policy officer in the creation and information gathering needed for external presentations (ie to NHS networks, ICBs, DHSC)
Prioritising projects and managing schedules and your own workload in response to organisational needs.

The Candidate
Experience as a Policy, Public affairs environments
Minute taking
Scheduling meetings
Research
Data gathering and report writing
Project support
Administrations
Attention to detail

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Role 

The External Affairs Manager at The Alan Turing Institute plays a key strategic role in building and managing influential relationships across government, academia, industry, and policy sectors to support the Institute’s mission in data science and AI. Reporting to the Head of the Executive Office, the postholder will act as a key liaison on behalf of senior leaders, fostering collaborations, spotting opportunities, and representing the Institute with credibility at the highest levels.

They will design and implement stakeholder engagement strategies, coordinate institutional interactions, and provide high-quality briefings and insights to support decision-making. This hands-on, outward-facing role requires a blend of relationship-building, strategic thinking, political awareness, and exceptional communication skills, suited to someone proactive, organised, and passionate about shaping the future of AI and tech in the UK.

Your Profile 

You will be a confident and strategic relationship-builder with substantial experience navigating complex stakeholder landscapes within the UK’s research, tech, or policy sectors. With exceptional communication, influencing skills and political acumen, you will possess the ability to manage high-level external relationships across government, academia and industry. Highly organised and proactive, you will be able to juggle multiple priorities while providing credible support to senior leaders. A strong understanding of the data science and AI ecosystem is key, as is the ability to translate complex insights into clear messages, drive collaborative opportunities and represent the Institute with professionalism and purpose.

Main Duties

• Build and manage high-level relationships across government, academia, industry, and more as the Institute’s first point of contact.
• Communicate with diplomacy, clarity, and discretion in all stakeholder interactions.
• Lead a refreshed engagement strategy for universities, starting with the Turing University Network.
• Develop and deliver a stakeholder strategy to identify new collaboration opportunities across the AI and tech landscape.
• Conduct horizon scanning, sharing insights and trends to inform Institute strategy.
• Collaborate with internal teams to support shared stakeholder engagement goals.
• Coordinate stakeholder tracking across teams and create mechanisms to streamline interactions.
• Partner with Communications and other teams to creatively promote the Institute’s outputs and opportunities.

Please see our portal for a full breakdown of the role.

Closing date for applications: Monday 01 December 2025 at 23:59 (London, UK GMT)

We reserve the right to close this vacancy early or to interview suitable candidates before the closing date if enough applications are received.

Terms and Conditions 

This full-time post is offered on a permanent basis. The annual salary is £54,612 plus excellent benefits, including flexible working and family friendly policies.

Application Procedure

If you are interested in this opportunity, please click the apply button. It will redirect you to The Alan Turing Institute jobs portal, where you can find more information and a full job description for this role. You will need to register on the applicant portal and complete the application form including your CV and covering letter.

If you have questions about the role or would like to apply using a different format, please e-mail the Recruitment team at the address listed in the job description.

Equality, Diversity and Inclusion

The Alan Turing Institute is committed to creating an environment where diversity is valued and everyone is treated fairly. In accordance with the Equality Act, we welcome applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender reassignment, marital or civil partnership status, pregnancy and maternity, religion or belief, sex and sexual orientation. Reasonable adjustments to the interview process can also be made for any candidates with a disability.

The Alan Turing Institute is based at the British Library, in the heart of London’s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview.

Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager

Be the first voice of Railway Children.

We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.

You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.

Key Responsibilities:

• Manage supporter queries via inbox, phone and social media
• Send thank-you messages and fulfilment communications
• Maintain accurate supporter records (Donorflex)
• Support digital campaigns, website updates and online shop
• Assist with events, appeals and seasonal campaigns
• Build emails and social posts; monitor Facebook ads
• Keep marketing materials and templates up to date

What You’ll Bring:

• Excellent communication and customer service skills
• Strong admin and digital skills
• A proactive, team-focused attitude
• Passion for making a difference

Why Join Us?

At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.

Join us and help us ensure we deliver the best supporter experience.

We are seeking an experienced Retail Manager who is passionate about serving the community and protecting the environment to join our team.

Job Title: Retail Manager

Location: Flint

Responsible to: Head of Commercial Services

Responsible for: Retail & Logistics Assistants, Warehouse Assistant, Volunteers

Number of hours per week: Full Time – 37.5 hours (including regular Saturdays)

Salary: £30,000

Purpose of the job:

This role will provide strategic leadership for our retail income streams, ensuring excellent customer service and the meeting of key performance targets. Leading on and driving the continued success of the retail operations, increasing sales and profits from the existing outlet, online operations, and any future new commercial opportunities.

The Retail Manager will provide strong, effective leadership to the staff and volunteers, managing and supporting as appropriate to ensure they operate as an effective and motivated team. Being customer centric to ensure that the outlet provides an excellent experience to all those who access our services.

For further information about this role and how to apply, please go to our website.

Closing Date: 5th December 2025

Interviews: 12th December 2025

Interviews will be held at Refurbs, 1-3 Aber Park Industrial Estate, Aber Road, Flint, CH6 5EX

Please note, we reserve the right to close this vacancy earlier than the specified closing date, when we are in receipt of sufficient applications. We, therefore, encourage applicants to apply early if they wish to be considered for this post.

We are committed to building a diverse team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Equality, diversity and inclusivity is central to our mission and to our impact.