Head of public engagement and communications jobs
Reports to: Clinical Audit Project Manager
Directorate: Practice & Quality
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (hybrid working)
Contract: Fixed Term, full-time until 30th September 2027
Job Purpose
The Clinical Audit Project Administrator plays a key role in supporting the delivery and continuous improvement of BSR’s national clinical audit, the National Early Inflammatory Autoimmune Diseases Audit (NEIAA). Working within the Practice and Quality directorate, this role supports effective project coordination, data management, stakeholder engagement, and operational delivery of audit outputs.
The post holder will work closely with the Clinical Audit Project Manager and the Head of Policy to ensure the audit runs efficiently and delivers value to clinicians and patients, and support wider BSR quality improvement objectives.
Main Responsibilties
Project Coordination and Administration
- Provide comprehensive administrative support to the Project Manager, including setting up and maintaining project processes and systems.
- Coordinate the smooth running of NEIAA activities, assisting with delivery of project plans and timelines.
- Manage the NEIAA mailbox as the first point of contact, ensuring timely, professional responses to enquiries.
- Support the preparation and delivery of audit documentation, reports, and updates.
Governance and Meeting Support
- Coordinate governance group, working group, and stakeholder meetings.
- Prepare agendas, meeting papers, and supporting documentation.
- Take accurate minutes, track actions, and ensure appropriate follow-up.
Stakeholder and Provider Engagement
- Support engagement with clinicians, Trusts and Health Boards to encourage participation in NEIAA.
- Build positive working relationships with key contacts by providing clear, helpful, and timely communication.
- Assist with the development of communications and engagement materials, including content for the Annual Report.
Data and Information Governance Support
- Support project documentation, data handling processes, and dissemination of performance outputs.
- Ensure high standards of confidentiality, accuracy, and compliance with information governance procedures across all aspects of data handling and storage.
Person Specification
- Demonstrable administrative experience gained through work, study, or other relevant settings
- Experience of working constructively with a range of internal and external stakeholders
- Experience supporting project teams, including producing accurate minutes and tracking follow-up actions
- Strong organisational skills with the ability to manage competing priorities and work to deadlines
- Excellent written and verbal communication skills, with the ability to engage professionally and clearly
- High level of accuracy, diligence, and attention to detail in all aspects of work
- Confidence in using Microsoft Office applications, including Outlook, Word, Excel and SharePoint
- Ability to work independently, use initiative, and manage workload without close supervision
- Ability to build positive working relationships and contribute collaboratively as part of a team
- A professional, adaptable, and proactive approach to supporting project delivery and administrative systems
Equity, Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This new Lead role sits within the Design Council Programmes Team led by the Chief Design Officer and has responsibility for leading the development and embedding of our funding strategy. Coordinating income generation of ~£2m per year including securing £250k of philanthropic (T&Fs, corporates, other sources) funding in the first year, the role also has the objective of growing overall revenue but in line with the refreshed Design Council business and funding model to ensure it remains strategically aligned and sustainable.
Reporting to the Head of Programmes with a dotted line to the Chief Operating Officer, you will be responsible for oversight of the overall revenue pipeline, working across the organisation to have full line of sight of funding opportunities and partnerships and ensure a consistent approach to how we generate revenue.
You will drive an effective stakeholder engagement plan, working closely with the Communications team to ensure campaigns and events help build and maintain a strong network of funder relationships and strengthening our profile as a charity.
The scope covers directly securing philanthropic/corporate partner funding as well as supporting wider commercial income generation and also ensuring they are all anchored in our Theory of Change and enable long term income growth.
Our core programmes of work support delivery of our Theory of Change encompassing Skills, Capability, Innovation and Research. We are looking to create and grow funding partnerships through a variety of activities including events, learning and training and world leading research, and the Fundraising and Partnerships Lead will play a critical role in developing funding relationships, securing them, both directly and also supporting the wider team.
Key Responsibilties
1. New Funding Generation and Planning
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Lead the identification of new revenue opportunities across the range of Design Council propositions with the objective of growing total revenue base, in line with the Design Council funding strategy and business model
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Overall accountability for converting philanthropic (T&Fs, corporate sponsorship etc) opportunities into secured new partnership funding and supporting on conversion of funding partnerships for other commercial (paid project) work
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Working closely with Chief Design Office, Head of Programmes and in particularly the Programme Leads to ensure each area of work (Skills, Capability, Innovation and Research) has an appropriate funding plan including a roadmap for future development
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Support Programme Leads, Head of Communications and CDO in identifying opportunities to commercialise core propositions and other DC assets in line with our Design for Planet ethos and market-making approach
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Overall owner of marketing and other funding collateral to support Programme Leads in growing revenue from their respective propositions as well as new promotion of Design Council for potential new funders and other partners, and working with the Communications team to develop and maintain it
2. Partner Cultivation and Stewardship
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Personally build and maintain relationships with existing partners ensuring consistent engagement and communication
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Identify, research, and qualify potential philanthropic and corporate funding partner prospects
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Develop and implement partner stewardship plans including communication approach and in person engagement, including long term relationships that can secure multi-year significant levels of funding as well as growing it over time
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Seek out, regularly attend and drive external events and meetings to build personal relationships and extend partner network
3. Grant and Commercial Proposal Development & Bid Writing
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Support Programme Leads in researching and identifying potential grant and commercial opportunities from foundations and other private or public organisations
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Lead engagement with potential funders in terms of submission of new proposals for all partner-funded work and support Programme Leads to ensure consistency and coherence for our paid project work
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Support and sometimes lead writing compelling grant proposals and commercial bids, ensuring alignment with the organization’s mission and goals.
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Lead or support others on tactics to ensure bids are successfully converted
4. Event Planning and Execution
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Assist Senior Events Manager with organizing fundraising events and other events designed to support future revenue growth through funding partners
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Regularly scan the external environment for relevant external events Design Council should be attending
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Ensure appropriate marketing collateral is developed and maintained to support and promote Design Council events aimed at fundraising
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Be a key DC representative at events, maximising the potential of income opportunities and raising the profile of the organisation and its objectives
5. Data Management and Reporting
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Overall process owner for managing the pipeline of partnership opportunities across both revenue-generating prospects and non-revenue generating prospects
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Overall custodian of the funding pipeline including holding Programme Managers to account to ensure accurate maintenance of CRM records
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Working closely with COO and Head of Finance & Operations to ensure accurate and timely reporting and effective internal meetings to track status of the funding pipeline
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Support Programme Managers in researching funding trends and market changes
6. Line Manager for Partnerships Programme Manager
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Provide quality line management guidance and support to the Partnerships Programme Manager, ensuring clear and motivating goals and regularly and meaningful feedback
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Support the Partnerships Programme Manager in their learning and development, with regular reviews of their Individual Development Plan and career aspirations
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Be a source of learning and guidance for the wider Programmes Team in terms of fundraising and partnership development
Who we're looking for
We are looking for a driven, self-motivated and hands-on individual, with a track record of securing funding from a range of sources and growing revenue in a national not-for-profit or commercial organisation.
You will be ambitious for Design Council’s aspiration of reaching £8m revenue by 2031 and be able to demonstrate commercial acumen and experience of developing revenue generation strategies and converting opportunities into secured income.
You will also know that fundraising is challenging and competitive, so you will be resilient and experienced in building the relationships that can secures six-figure+ multi-year income. Therefore you need to be brilliant at building external networks, joining the dots and seeing opportunities to connect people and ideas for the benefit of organisational strategy.
You must also be excellent at building and nurturing relationships, with a wide range of external stakeholders, and also effectively collaborate internally across the organisation.
You are a natural salesperson, able to identify opportunities and have compelling conversations that lead to partnerships and revenue.
This is a growing role with lots of moving parts, so we’re looking for a someone who is flexible and adaptable, who proactively identifies challenges and opportunities.
You are passionate about our Design for Planet and Green Design Skills missions and demonstrate an ability to think strategically as well as commercially and work collaboratively.
Skills & Experience
- At least 5 years’ experience fundraising / revenue generation in a commercial or not-for-profit sector organisation
- Experience working with high-net-worth individuals or foundations
- Ability to create fundraising strategies and help execute them
- Grant / bid writing experience for both grants and commercial tenders
- Ideally have an existing network of potential funders / partners, and confident in use of events and marketing to drive interest and engagement
- Experience of funding agreements and commercial contracts
- Have line management experience and a passion for developing people
- Ideally have experience of government funding and other public bodies
You will also be
- A confident and excellent communicator
- A natural in external engagements and new environments and with new people
- Willing and able to attend regular external events (London and elsewhere in the UK)
- Empathetic, pragmatic and adaptable, with a solutions-mindset
- Proactive, hands on and willing to roll up your sleeves and get stuck in
- Cognisant of the importance of accurate data, effective processes and knowledge of working with CRMs
- Confident working at different levels within an organisation
- Willing and able to take a risk-based approach to making decisions
- Curious and open to new ideas and ways of working
- A team player and natural collaborator but also comfortable working on your own
- Resilient and comfortable with navigating through change
- Aware of some of the rewards and challenges of working in the not-for-profit sector
- Passionate about Design for Planet and the power of design
The client requests no contact from agencies or media sales.
Purpose of the Job
This role is an exciting opportunity for an outstanding individual to join the UK Youth Employer Engagement team as part of the Network Delivery Department, supporting the Summer Jobs Programme. With a focus on identifying and securing employment placements and income for The Summer Jobs Programme, the Employer Engagement Officer plays a key role in ensuring strong stewardship and a positive employer experience of the programme and partnership with UK Youth over the next 12 months.
Key Responsibilities
Employer recruitment and income generation
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Work closely with the Employer Engagement Manager to develop and implement an employer engagement strategy, integrating both local and national approaches.
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Support the development of employer sponsorship proposals, creating a menu of different engagement levels to meet income targets
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Work with the Employer Engagement Manager and the wider Corporate Partnerships Team to collaborate on UK Youth fundraising opportunities and integrate our employer ask into our wider corporate partnerships offer
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Track, monitor and report confirmed placements in specified locations.
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Input to feedback for programme funder, the Youth Endowment Fund, on corporate partnership opportunities
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Identify and engage with regional and localised contacts to assist in sourcing placements (e.g. local business networks).
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Accurately record programme donation contributions
Employer training and management
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Manage relationships with a cohort of employers throughout the programme, including:
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Securing their commitment to provide placements and funding in agreement with the programme’s terms of reference
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Ensuring they have the information and tools to succeed within the programme.
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Act as the primary point of contact at UK Youth.
Key Internal Relationships
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Collaborate closely with The Summer Jobs Project Manager to:
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Ensure consistency and accuracy of approach and information.
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Support Local Delivery Partners to build relationships with employers.
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Attend one to one meetings and appraisals with the Employer Engagement Manager
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Work in partnership with colleagues in the Communications team to enable the delivery of high-quality comms activities that support employer recruitment.
Experience we're after
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Experience of fundraising, sales or recruitment
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Experience of working in a busy and deadline-driven work environment
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Experience of managing multiple relationships
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.
Why work at UK Youth?
Young people are facing a complex and increasingly challenging world. There are pressures on their mental health, employment prospects, and even physical safety. Youth work is an essential tool to help young people navigate these difficulties and set them up with skills for life. But over ten million young people are currently unable to access this life changing and even life-saving resource. UK Youth brings together young people and youth workers with business leaders, teachers, doctors, and other professionals to identify solutions, provide practical support and campaign for social change. By working at UK Youth, you will be a joining a committed group of people who are seeking to tackle the systemic problems letting young people down.
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 1st December 2025 at 09:00am
Provisional Interview Dates: W/C 8th December 2025
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting brand-new position within our growing Public Fundraising team supporting on our Individual Giving, Community Fundraising and Sports & Challenges programme. NB. We do not expect you to have experience in all three areas (Individual Giving, Community Fundraising and Sports & Challenges).
This role will contribute to the delivery of our Public Fundraising activity, helping to maximise income and create a great supporter experience for both new and existing supporters.
You’ll project manage fundraising activities and supporter journeys from start to finish, delivering them on time and in line with annual plans and budget. You will analyse and evaluate activity so that we can inform future plans and support the annual planning of the team’s activity.
You’ll have strong relationship-building skills and the ability to communicate effectively with our supporters across a range of channels, including mail, e-mail, telephone and face-to-face. You will also be able to work collaboratively with the Communications, Corporate, and Digital Engagement teams on a variety of projects.
This is an exciting opportunity for someone looking to progress in their fundraising career or wanting to bring their experience and transferable skills into the charity sector.
Please apply directly via CharityJob including an up-to-date CV and a personalised cover letter (of no more than two A4 pages) detailing your suitability for the role as per the job description and person specification.
Please apply directly via CharityJob including an up-to-date CV and a personalised cover letter (of no more than two A4 pages) detailing your suitability for the role as per the job description and person specification.
NB only applications with a CV and suitable cover letter will be reviewed for shortlisting.
The client requests no contact from agencies or media sales.
Job Title: Health Community Engagement Manager – Birmingham and Solihull Integrated Care System
Salary: SCP 39 to SCP 44 (£38,864 to £43,193) per annum
Responsible to:Head of Health & Social Care with a dotted line to relevant lead at NHS Birmingham & Solihull Integrated Care Board and NHS Black Country Integrated Care Board
Location: Working hours divided between BVSC Offices (5th Floor, Latham House, 33-34 Paradise Street, Birmingham), NHS Birmingham & Solihull Integrated Care Board and NHS Black Country Integrated Care Board offices and home address, as agreed by BVSC.
Hours of work:35 hours
Contract Duration:Fixed term until 29 October 2027. Secondments from VCFSE organisations in Birmingham and Solihull are encouraged.
Health Community Engagement Manager
· Are you passionate about empowering communities to shape the future of local health and care?
· Do you thrive on bringing people and organisations together to drive system-wide change?
· Are you organised, strategic, and driven by equity and community voice?
If you’ve answered yes, we’d love to hear from you!
Birmingham Voluntary Service Council (BVSC) is the city’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to strengthen and champion Birmingham’s voluntary and community organisations, supporting them to grow, collaborate and increase their impact across the city. Our work spans a wide range of areas including health and social care, children and young people, community development, and multiple complex needs.
We are seeking an experienced and collaborative Health Community Engagement Manager to lead an ambitious new programme of community engagement across Birmingham and Solihull. Working in partnership with NHS Birmingham & Solihull Integrated Care Board and NHS Black Country Integrated Care Board , BVSC, Warwickshire & Solihull Community and Voluntary Action (CAVA) and the Birmingham and Solihull VCFSE Leadership Alliance, this is a rare opportunity to help shape how communities influence decisions about health and care at a system-wide level.
You will play a central role in ensuring that the voices of local people, especially those most affected by health inequalities, are heard and acted upon.
As the Health Community Engagement Manager, you will lead the delivery of a wide-ranging engagement programme that connects health priorities with community insight and experience.
You will oversee ICB Community Panels, coordinate a small-grants scheme to fund VCFSE-led engagement, and support local organisations to evaluate and share their learning. You will work closely with BVSC Research, the NHS Communications and Engagement teams, and a wide range of local authority and community partners to ensure that engagement activity is coherent, inclusive and impactful.
This role blends strategic thinking with hands-on delivery. You will design and manage processes that make it easier for smaller, community-led and faith-based organisations to get involved in shaping health services. You will ensure that the themes emerging from community discussions are reported clearly and used to inform system strategy and policy. You will also play an active role in strengthening networks such as the Birch Network and the CHERP platform, supporting the sharing of good practice in engagement, research and policy development.
To succeed in this role, you will bring significant experience of community engagement within health or related fields, together with a deep understanding of the VCFSE sector in Birmingham and Solihull. You will be an excellent communicator, capable of working confidently with senior leaders as well as with grassroots community groups.
You will be comfortable leading projects, managing budgets and supporting others, while remaining flexible and solution-focused in a fast-moving environment. Above all, you will be motivated by a commitment to equity, inclusion and meaningful community engagement and involvement.
In return, you will have the opportunity to make a real and lasting impact on how communities influence health and care across Birmingham and Solihull. BVSC offers flexible hybrid working, a supportive and values-led culture, and opportunities for professional development through its networks and learning programmes.
If you are ready to help shape a more inclusive approach to health engagement and ensure that communities are at the heart of decision-making, we would love to hear from you.
Please see the job description for further details
Working for BVSC
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
· 35 hour working week
· 29 days annual leave + bank holidays a year
· 5% pension contribution
· 3.5 times salary Death in service benefit
· BVSC is a Living Wage Employer
Work-life balance
· Hybrid working, allowing staff to divide their working hours between our city centre office and their home
· Flexible working arrangements available for staff
· A flextime system is in place for staff
· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
· We provide generous maternity and paternity pay
Staff development
· We support staff to undertake training and development, providing funding and time off for study
Values based approach
· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
· We offer free access to a range of wellbeing platforms
· BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.
As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.
We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.
For a job description please click here
For an equal opportunities monitoring form please click here
Closing date for applications – Wednesday 26 November 2025 at 10am
Interviews to take place – Tuesday 9 December 2025, in person
Shortlisted applicants will be contacted by Tuesday 2 December 2025. If you have not been contacted by Tuesday 2 December 2025, you should assume you have not been shortlisted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Secondments will be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference every day with PDSA
At PDSA, we’re dedicated to improving the lives of pets and the people who love them. As a Fundraising Adviser, you’ll play a vital role in helping us raise the funds that keep our veterinary services running, making a real difference to pets and their owners across the UK.
If you’re a great communicator with a passion for helping others and a drive to achieve goals, this could be the perfect role for you.
About the role
You’ll be based in Sunderland, at our National Customer Service Centre (NCSC), located just 600 metres from our local PDSA Pet Hospital.
Our centre has been running in its current form for nearly a decade and is home to a friendly team of 60 colleagues, a great mix of full- and part-time team members who work together to deliver excellent service and results.
Over the years, the NCSC has evolved significantly, now handling a wide range of customer and supporter interactions. It’s an energetic, supportive environment where every conversation helps make a difference.
What you’ll do
- Make inspiring outbound calls to engage supporters, encourage donations, and promote PDSA’s work.
- Handle inbound calls related to fundraising with empathy and professionalism.
- Achieve personal and team income, service and quality targets.
- Build positive relationships with supporters through excellent communication and listening skills.
- Ensure accuracy and compliance with Data Protection and fundraising regulations.
- Maintain up-to-date knowledge of PDSA’s veterinary and fundraising activities.
About you
You’ll bring:
- Experience working towards financial or operational targets.
- Excellent telephone and listening skills, with the ability to build rapport.
- A positive, solutions-focused approach.
- Confidence using computer systems and managing data accurately.
Desirable experience includes:
- Customer service or complaint handling.
- Fundraising, sales or supporter engagement.
What We Offer
We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey.
In addition to being a great place to work, we offer a wide range of benefits, including:
- 25 days holiday plus bank holidays (rising with service), with option to buy/sell days.
- Special days off, including:
- A paid Volunteering Day
- A Celebration Day for something meaningful to you
- A dedicated Wellbeing Day to focus on yourself
- Generous pension scheme – up to 10% employer contributions
- Free Life Assurance (4 x annual salary)
- Enhanced family leave (maternity, adoption & paternity)
- Retail, travel & leisure discounts through Fetch platform
- 15% discount on PDSA Pet Insurance plus access to staff vet services for pets
About PDSA
As the UK’s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.
We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
The closing date for this vacancy may be brought forward should we receive sufficient candidates.
The client requests no contact from agencies or media sales.
About the role
We are recruiting for a Head of Supporter Experience and Optimisation to join on a permanent contract. This is newly created role and will be home-based, working full-time, 35 hours per week, with occasional travel required for team and stakeholder meetings and events.
The last few years have seen unprecedented growth in the public profile of dementia, driven in part by the growing size, impact and ambition of Alzheimer’s Society - the UK’s leading dementia charity. We now need to ensure that everyone who needs dementia support today can access it, while improving our ability to attract, engage and retain the donors, volunteers and campaigners who so generously give money, time and voice to deliver enduring change.
As Head of Supporter Experience and Optimisation you will lead the strategic alignment and continuous improvement of how we deliver for our supporters (donors, campaigners, volunteers), transforming how we work across the Income and Engagement directorate. You will bring together our critical enabling functions focused on performance, planning and reporting; supporter experience delivery and improvement; administration and people development. We are looking for you to drive a joined-up approach to transformation that enhances both internal effectiveness and external impact.
You’ll champion a seamless, meaningful supporter journey, ensuring every interaction reflects our values and strengthens engagement, with a clear focus on improving the end-to-end supporter experience. You’ll embed a culture of insight-led decision making, collaboration, accountability, operational excellence and learning, ensuring our people are empowered to thrive and deliver their best to help end the devastation of dementia.
At all times, you’ll act as a passionate, articulate champion of the importance of our supporter’s experience. You will be a key stakeholder and build strong relationships across the Society, ensuring processes, systems and tools are developed with the ultimate goal of always improving the experience of all our supporters.
We have provisionally scheduled the first stage of interviews for this role to take place on Thursday 11th and Friday 12th December.
There will be a Q&A webinar for this role taking place on 18th November 4pm - 5pm where you will be able to anonymously ask questions about the role and team. To request an invitation to the webinar, please email [email protected]
About you
We are looking for a dynamic leader with exceptional people skills and a proven ability to inspire, motivate, and develop high performing teams.
Joining us, you’ll have experience in developing and implementing strategies spanning a variety of functions with variable short and long-term goals. You’ll have a deep understanding of the drivers behind supporter / customer loyalty to an organisation or cause with experience using data, insight, and experimentation to test and refine supporter / customer experiences.
Crucially, you’ll be able to adopt a holistic and collaborative approach, and you’ll have the project management and planning experience required to drive change, optimise processes and assess their impact across our directorate. You’ll embody our value of being ‘determined to make a difference’ with a proactive, adaptable and pragmatic, solutions-focused approach to making improvements. You’ll be able to build positive relationships, influence key stakeholders and use your communication and leadership skills to manage and motivate cross-functional teams.
You don’t need to have a background in the charity sector, and you may or may not have a connection to dementia. We welcome applications from anyone who feels they have relevant, transferrable skills that will enable you to succeed in this role. We hope the Society’s purpose and ambition resonates with you, and you’ll be motivated to help develop and optimise our processes and systems to ensure a brilliant experience for all our supporters.
What you’ll focus on:
- Developing and delivering a transformation roadmap for the Income and Engagement directorate that aligns with directorate and Society priorities, with a clear focus on improving all touch points of a supporter experience.
- Championing a supporter-first mindset across all teams, ensuring that every process and interaction is designed to enhance supporter satisfaction and loyalty.
- Using insight and feedback to identify opportunities for continuous improvement and innovation, driving a culture of marginal gains and agility across Income and Engagement.
- Overseeing the ongoing development, improvement and implementation of robust performance frameworks, enabling clear planning, tracking, and reporting of impact of activity across Income and Engagement.
- Building and fostering strong relationships across the Society to ensure alignment and buy-in for transformation initiatives that improve the supporters experience and our operational excellence.
- Fostering a collaborative, inclusive, and high-performing team culture that supports innovation and growth.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
High Trees Community Development Trust is seeking a collaborative and organised Lambeth Community Research Network (LCRN) Coordinator to play a pivotal role in the growth and coordination of a borough-wide partnership driving change in how research is designed and delivered.
This is an exciting opportunity to support a dynamic, cross-sector network that connects community organisations, researchers, and public institutions to ensure that research in Lambeth is fairer, more inclusive, and community-led.
You’ll help coordinate the network’s programme of events and projects, strengthen member engagement, and lead on communications that celebrate and share learning. Working within High Trees’ Research and Impact team, you’ll ensure the LCRN continues to thrive as a collaborative and well-connected space that champions community voice and knowledge.
If you’re a strong communicator with excellent organisational skills and a passion for community-led research, partnership working, and social impact – we’d love to hear from you.
About High Trees
High Trees Community Development Trust has been rooted in Tulse Hill, Lambeth, for over 27 years. We deliver services in education and training, employment, youth and family work, community action, and research and capacity building, working alongside local people and organisations to create meaningful change.
We are recognised for our collaborative and place-based approach, our long-term partnerships, and our commitment to equity, participation, and community leadership.
At High Trees, you’ll join a supportive, values-driven organisation that places community at the heart of decision-making. You’ll have the opportunity to contribute to innovative and meaningful work that strengthens the influence of communities in shaping research, policy, and practice across Lambeth and beyond.
About the Lambeth Community Research Network (LCRN)
The Lambeth Community Research Network (LCRN), hosted and led by High Trees, brings together community organisations, research institutions, funders and public bodies to create a more equitable research ecosystem.
The network aims to rebalance power in research, ensuring that communities – particularly those often underrepresented – have genuine ownership and influence over how research is designed, delivered and used.
Through collaboration, learning, and shared accountability, LCRN members are shaping a model for community-led research that leads to stronger insights, better decisions and more equitable outcomes for Lambeth residents.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
The Society of Antiquaries of Scotland is seeking a talented Fundraising Officer to join us at a pivotal moment in our history. As we approach our 250th anniversary, we are launching an ambitious multi-million-pound campaign to purchase and redevelop a listed building beside the National Museum of Scotland, creating a new national centre for heritage research, learning, and engagement.
This is a rare opportunity to play a key role in shaping a transformational fundraising project from the ground up. Working closely with the Head of Fundraising, you will help build relationships with major donors, trusts, and corporate partners, develop inspiring fundraising materials, and contribute to communications and events that bring our story to life. If you are creative, motivated, and eager to make a real impact, we would love to hear from you.
Become part of something historic!
The client requests no contact from agencies or media sales.
We are recruiting for a temporary Policy & Public affairs Administrator for an amazing childrens charity. You will need strong planning , administration and perpetration of documents.
Hybrid working 2/3 days in their London office and be able to attend events.
The Role
Planning and organising the meetings for the Policy & PA team and our range of external stakeholder groups, supporting the preparation of information and documents, taking and producing high quality notes, and monitoring actions and outcomes on behalf of the meeting chairs.Including large stakeholder projects like the Health Play Alliance.
Working closely with the policy officer on administration associated with public affairs engagement, coordinating meetings with parliamentarians, sharing relevant documents and tracking and supporting on follow up correspondence.
Managing the logistics and supporting the planning and preparation of parliamentary events, external roundtables, symposiums, conferences, webinars etc.
Researching relevant literature and horizon scanning the policy landscape to support the production of briefing papers, news, and articles for trustees, senior managers and for publication on our website and social media platforms.
Working with Charity's Marketing and Communications team to support and facilitate engagement via social channels, the website and liaising with the comms team on other media opportunities.
Helping to represent the Charity's policy positions to stakeholders and external audiences including those in government, Parliament, and the NHS when in stakeholder meetings.
Working collaboratively across the Charity's team to maximise the opportunity that the policy and public affairs work brings to the wider organisation in raising income and delivering our services. Representing the Charity's PPA at internal meetings when needed (ie youth panel project group and more).
Working with I&I to track PPA engagement on the designated log to ensure the Charity can demonstrate impact and outcomes of its policy work.
Supporting the policy officer in the creation and information gathering needed for external presentations (ie to NHS networks, ICBs, DHSC)
Prioritising projects and managing schedules and your own workload in response to organisational needs.
The Candidate
Experience as a Policy, Public affairs environments
Minute taking
Scheduling meetings
Research
Data gathering and report writing
Project support
Administrations
Attention to detail
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Fixed-term (12 months) | Remote (UK-based)
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
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Investors in People Gold - through external accreditation and colleague feedback
About the Role
Oak National Academy is looking for an exceptional Head of People & Planning to join our leadership team on a maternity cover basis.
This is a pivotal role at the centre of a small, high-performing public body. You will lead Oak’s people, planning and governance functions, shaping the culture, systems and assurance that help every colleague do their best work.
You will build and strengthen our HR capability, creating practical approaches that balance care, compliance and performance. You will also oversee our governance and planning, working closely with the Department for Education to ensure Oak remains focused, agile and accountable.
We are looking for someone who brings good judgement, clear thinking and a genuine commitment to people and culture. You will enjoy working collaboratively, solving problems and helping others succeed.
If you want to make a meaningful difference by helping a values-driven organisation evolve for its next chapter, we would love to hear from you.
What You’ll Be Doing
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Establish and lead a people function within the planning team, building a sustainable HR capability, ensuring compliance, and enabling intelligent use of external HR expertise to support organisational needs.
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Responsible for all decisions relating to the performance and function of our internal and external governance (including communications, meetings and whole-org offsites).
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Maintain specialist expertise in the governance of non-departmental public bodies and be the authority across Oak and more widely across the sector.
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Build and maintain an excellent relationship with Oak’s Sponsorship Team and be the main contact for all DfE governance and support.
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Leading, chairing and continuously improving the performance of the Oak Leadership team.
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Manage the internal and external governance budgets (6-figures).
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Recruit, develop and manage a high-performing operations planning team.
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Contribute to the strategy and planning, and model the culture of the organisation.
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Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.
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Deputise for the Director of Operations and take on other general responsibilities as required.
What We’re Looking For
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3+ years holding responsibility for leading organisational governance, people and/or culture functions within a public body.
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Professional qualification or equivalent experience in UK employment law.
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Extensive experience of working with senior stakeholders.
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Excellent communication skills with the ability to use different channels and media to support successful organisational development and stakeholder engagement
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Experience of recruiting, developing and managing a high-performing team.
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Experience of managing a six-figure budget
The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).
We aim to begin interviews in late November/early December 2025.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, please submit your application promptly to avoid missing out.
We are an equal opportunities employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager
Be the first voice of Railway Children.
We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.
You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.
Key Responsibilities:
- Manage supporter queries via inbox, phone and social media
- Send thank-you messages and fulfilment communications
- Maintain accurate supporter records (Donorflex)
- Support digital campaigns, website updates and online shop
- Assist with events, appeals and seasonal campaigns
- Build emails and social posts; monitor Facebook ads
- Keep marketing materials and templates up to date
What You’ll Bring:
- Excellent communication and customer service skills
- Strong admin and digital skills
- A proactive, team-focused attitude
- Passion for making a difference
Why Join Us?
At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.
Join us and help us ensure we deliver the best supporter experience.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
The Role
The External Affairs Manager at The Alan Turing Institute plays a key strategic role in building and managing influential relationships across government, academia, industry, and policy sectors to support the Institute’s mission in data science and AI. Reporting to the Head of the Executive Office, the postholder will act as a key liaison on behalf of senior leaders, fostering collaborations, spotting opportunities, and representing the Institute with credibility at the highest levels.
They will design and implement stakeholder engagement strategies, coordinate institutional interactions, and provide high-quality briefings and insights to support decision-making. This hands-on, outward-facing role requires a blend of relationship-building, strategic thinking, political awareness, and exceptional communication skills, suited to someone proactive, organised, and passionate about shaping the future of AI and tech in the UK.
Your Profile
You will be a confident and strategic relationship-builder with substantial experience navigating complex stakeholder landscapes within the UK’s research, tech, or policy sectors. With exceptional communication, influencing skills and political acumen, you will possess the ability to manage high-level external relationships across government, academia and industry. Highly organised and proactive, you will be able to juggle multiple priorities while providing credible support to senior leaders. A strong understanding of the data science and AI ecosystem is key, as is the ability to translate complex insights into clear messages, drive collaborative opportunities and represent the Institute with professionalism and purpose.
Main Duties
- Build and manage high-level relationships across government, academia, industry, and more as the Institute’s first point of contact.
- Communicate with diplomacy, clarity, and discretion in all stakeholder interactions.
- Lead a refreshed engagement strategy for universities, starting with the Turing University Network.
- Develop and deliver a stakeholder strategy to identify new collaboration opportunities across the AI and tech landscape.
- Conduct horizon scanning, sharing insights and trends to inform Institute strategy.
- Collaborate with internal teams to support shared stakeholder engagement goals.
- Coordinate stakeholder tracking across teams and create mechanisms to streamline interactions.
- Partner with Communications and other teams to creatively promote the Institute’s outputs and opportunities.
Please see our portal for a full breakdown of the role.
Closing date for applications: Monday 01 December 2025 at 23:59 (London, UK GMT)
We reserve the right to close this vacancy early or to interview suitable candidates before the closing date if enough applications are received.
Terms and Conditions
This full-time post is offered on a permanent basis. The annual salary is £54,612 plus excellent benefits, including flexible working and family friendly policies.
Application Procedure
If you are interested in this opportunity, please click the apply button. It will redirect you to The Alan Turing Institute jobs portal, where you can find more information and a full job description for this role. You will need to register on the applicant portal and complete the application form including your CV and covering letter.
If you have questions about the role or would like to apply using a different format, please e-mail the Recruitment team at the address listed in the job description.
Equality, Diversity and Inclusion
The Alan Turing Institute is committed to creating an environment where diversity is valued and everyone is treated fairly. In accordance with the Equality Act, we welcome applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender reassignment, marital or civil partnership status, pregnancy and maternity, religion or belief, sex and sexual orientation. Reasonable adjustments to the interview process can also be made for any candidates with a disability.
The Alan Turing Institute is based at the British Library, in the heart of London’s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview.
Our purpose is to make great leaps in data science and artificial intelligence research to change the world for the better.



The client requests no contact from agencies or media sales.
We’re looking for a Corporate Services Administrator to play a key role in supporting our Corporate Services work. You will be someone who is able to maintain order, craft professional materials, and build positive relationships with colleagues and business partners alike.
Working closely with the Head of Business Development, you’ll ensure the smooth running of our corporate services by managing administrative processes, coordinating training events, and supporting partner engagement. From handling enquiries and maintaining records, to preparing proposals and scheduling meetings, you’ll be at the organisational heart of our corporate facing work.
This role also offers room for creativity: you’ll assist in producing clear, attractive marketing materials, contribute to social media content, and help Lifecentre present a professional, values-led brand to our corporate audiences. It’s a wonderful opportunity for someone who enjoys combining efficiency with design and communication.
The client requests no contact from agencies or media sales.
We are seeking an experienced Retail Manager who is passionate about serving the community and protecting the environment to join our team.
Job Title: Retail Manager
Location: Flint
Responsible to: Head of Commercial Services
Responsible for: Retail & Logistics Assistants, Warehouse Assistant, Volunteers
Number of hours per week: Full Time – 37.5 hours (including regular Saturdays)
Salary: £30,000
Purpose of the job:
This role will provide strategic leadership for our retail income streams, ensuring excellent customer service and the meeting of key performance targets. Leading on and driving the continued success of the retail operations, increasing sales and profits from the existing outlet, online operations, and any future new commercial opportunities.
The Retail Manager will provide strong, effective leadership to the staff and volunteers, managing and supporting as appropriate to ensure they operate as an effective and motivated team. Being customer centric to ensure that the outlet provides an excellent experience to all those who access our services.
For further information about this role and how to apply, please go to our website.
Closing Date: 5th December 2025
Interviews: 12th December 2025
Interviews will be held at Refurbs, 1-3 Aber Park Industrial Estate, Aber Road, Flint, CH6 5EX
Please note, we reserve the right to close this vacancy earlier than the specified closing date, when we are in receipt of sufficient applications. We, therefore, encourage applicants to apply early if they wish to be considered for this post.
We are committed to building a diverse team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Equality, diversity and inclusivity is central to our mission and to our impact.
The client requests no contact from agencies or media sales.