Head Of Supporter Experience Jobs in Farringdon, Greater London
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About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
We are seeking a Programme Officer to join our Work Experience Team.
This is an excellent opportunity for an organised, enthusiastic and confident individual to join us in a role which has responsibility for ensuring suitable and safe work experience placements are sourced, managed and available for students. Our Work Experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression. Our team work with local and central London employers and education providers and provide placements for over 5,000 young people each academic year.
Key Responsibilities of the role include:
- To secure, update and manage work experience placements.
- To handle telephone enquiries about the work experience programme, communicating with teachers, employers, parents and schools.
- To be a key point of contact for schools/educational establishments managing and overseeing the work experience process.
- To produce information and provide support to the Head of Work Experience and other team members.
- Completing one-to-one interviews with students with additional needs to ensure suitable placements are secured.
- Managing placements using a bespoke IT system.
Benefits
29 days annual leave per year plus bank holidays
3 volunteering days per year
Family friendly policies
Hybrid working arrangements
If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.
Inspire is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.
How to Apply
If you wish to apply for this role, please provide your CV and include a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.
Closing date
This position is available immediately. Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person. We reserve the right to close the application process early if we find a suitable candidate.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
The client requests no contact from agencies or media sales.
As our Head of Brand and Health Engagement, you’ll be responsible for managing a team to produce sector-leading, highly effective, marketing campaigns and customer journeys, inspiring more people to engage with and support the British Heart Foundation (BHF) and its lifesaving work.
Every penny counts so each piece of activity needs to achieve demonstrable results, driving active support and engagement with the BHF aligned with our brand & marketing strategies. You’ll champion effectiveness within your own team and take a lead role in the development of integrated marketing communications.
Working with peers, this role will ensure the integration of activity across all the BHF’s marketing communications and challenge agencies and in-house teams to develop the most effective approach.
Crucial to making sure activity is effective and delivers against targets will be the successful leadership of the Brand and Health Engagement team – a team which will need to work at pace and with clear direction.
As part of the BHF leadership team you will identify, recommend, and implement continuous improvements in ways of working.
Working arrangements
This is a 12-month fixed term contract, covering an internal secondment.
This is a blended role, where your work will be dual located between your home and our London Office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least two days each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
In addition, the role involves regular attendance at the offices of our London-based agency partners.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
As our perfect candidate, you bring significant marketing communications experience including briefing creative and media agencies for the development/delivery of multi-channel through the line campaigns (TV, digital, print, and social content) and end to end customer journey planning (online and offline).
A strategic and self-motivated individual who can be both innovative and creative, you have experience of tracking campaign results, ROI modelling, and managing significant creative and media budgets.
Your knowledge and expertise will span brand strategy, agency, and campaign management. With proven leadership ability, including the recruitment and alignment of teams, you combine an open and approachable style of working with strong management and leadership. This leadership ability will help you galvanise a broad range of individuals across British Heart Foundation to work together and align behind campaigns.
A flexible team player with excellent influencing, negotiating and communication skills, you bring experience of managing internal and external stakeholders including agencies and suppliers.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Please note interviews may be held over Microsoft Teams or in our London Office.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We have an exciting opportunity for a Head of Compliance, Risk and Audit to join the wider Compliance, Audit and Risk team at SIG! You will have the overall responsibility of keeping participants, residents, and staff safe. The team manages the development, monitoring, and reporting of several areas including but not limited to accidents, incidents, and near misses (AINMs), safety reviews, safeguarding, whistleblowing, complaints, policy and procedure, health and safety, internal audit, business continuity planning and data protection.
As The Head of Compliance, Risk and Audit, you are the lynchpin of the wider team, linking strategic vision with solid and accountable implementation. You will be responsible for developing the team in the broad space of compliance as well as in their own areas of specialism, ensuring that a transparent and accountable compliance framework is implemented and embedded in line with regulatory and legislative change.
Working Pattern: 37.5 hours per week, Monday to Friday. At least 2 days per week in central office (Islington) and our services which are in and around London, Brighton & Hove, Kent, Havering, Bedford, Luton, Nottingham, and Liverpool.
The additional 3 days can be worked from home. You may at times be required to visit a service more than 2 times within a week.
Our Central Office is based a 10 minute walk from Highbury and Islington station, Angel station is a 15 minute walk away
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
ABOUT YOU
We're looking for someone who is methodical and detail oriented in their approach, who is a compassionate leader, able to set an example of our values (Ambition, Empowerment, Transparency, Inclusivity). You will have an in-depth and broad knowledge of all areas of compliance, with a background in health, social care or housing. You will be required to have excellent report writing skills, with the ability to coach and support others, able to influence a process led culture in respect to your area, and a keen interest in continuous improvement of services and a positive safety culture!
OVERVIEW OF KEY RESPONSIBILITIES
- Line Management and leadership throughout employee lifecycle this includes; Recruitment, Onboarding, Inductions, training, support and supervision, relations, wellbeing support, and other areas.
- Formalise Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s) to monitor objectives.
- Provide both line management and professional consulting using best available forums and mechanisms, including meetings, support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
- Deputise for the Director as required.
Safeguarding, Audit, and Compliance
- Oversee the compliance audits across departments and services, providing support, and follow up with operational teams on a regular basis.
- Oversee the Safeguarding infrastructure, deputising for the designated safeguarding lead (DSL) as necessary. Oversee complaints and other processes and develop these to ensure they are safe, fair, equitable, and fit for purpose.
- Support services with commissioner led quality assurance framework (QAF) inspections and those registered with the CQC to maintain their portfolios and ensure they are ready for inspection at any time to retain their registrations.
- Promote and support a positive whistleblowing culture, assist Champions, People and Culture, managers and the audit and compliance team on concerns raised and ensuring the whistleblower is protected.
Reporting and Analysis
- Attend and develop AINMs review meetings for maximum impact in terms of positive safety culture. Ensure the lessons learned from AINMs reviews, safety reviews, and safeguarding concerns are shared and feedback loops are closed.
- Review the collation and analysis of AINMs and Safeguarding alerts, developing the Audit and Compliance team, as well as other operational teams in reflection and root cause analysis
Data Protection
- Monitor the use of external data protection and compliance partners to ensure we maintain ICO requirements and maintain our Data Security Protection Toolkit Certification.
- Monitor and ensure integrity in document control, policy, and procedures as they are developed, reviewed, and published.
- Understand and support an Information Security infrastructure alongside additional teams in the organisation and support Managers and teams with training and challenges where necessary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to JDPS attached for more info
KEY CRITERIA
What we are looking for:
- Proven experience in complaints and incident handling, safeguarding, data protection, and audits
- Proven experience in governance systems and structures which can include auditing, risk management, investigations, complaint handling, policy, procedure, and report writing
- Experience and/or ability to coach, develop, and manage direct reports
- Background in health, social care, criminal justice, and/or supported housing systems
- IT Proficiency, ability to learn new software programs, and ability to confidently use and utilise Microsoft programs
- Adequate understanding of the importance and mechanics of document control and writing policy and procedure
- Working knowledge of health and safety processes and procedures
- Ability to write reports in a clear, readable format
What we would like, but not essential:
- Knowledge of the ISO9001 QMS System
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Jangala is seeking a proven and inspiring Head of Programmes to lead our impactful and scalable internet connectivity initiatives in the UK and around the world. This role is pivotal in achieving Jangala’s ambitious goal of connecting underserved communities to the internet, empowering individuals and reducing the global digital divide.
Our new Head of Programmes will oversee our existing and future connectivity projects, including the deployment of 5,000 Get Boxes in the UK to address the digital divide and our growing number of Big Box projects worldwide that connect essential education, health, and community resilience hubs.
About Jangala
Jangala is a humanitarian technology charity dedicated to designing and deploying connectivity technology that serves the world's most digitally-excluded people in education, health and emergency response settings.
To date we have connected 100,000 people using our self-developed and open source Big Box and Get Box systems. As we graduate from pilot programmes and prototype products, our goal is to connect millions more by 2029 through reliable and secure connectivity solutions for our partners. Our deployment partners include UN agencies, major NGOs and local grassroots groups, and our work is supported by leading organisations including VMO2, the Lenovo Foundation and Arm.
We are recognised for our innovation, winning the 2022 Clifford Chance SDG Award and the 2021 Cisco Global Problem Solvers Digital Inclusivity Prize. Our ambition is to become one of the world's leading providers of humanitarian technology.
Details of the role
As the Head of Programmes, you will play a central role in Jangala’s evolution at this important juncture, leading Jangala’s efforts to provide critical internet access to those who need it most. You will build and lead the partnerships with a wide range of delivery partners, from UK councils to the UN and major aid agencies, that will facilitate Jangala’s growing impact around the world, as well as lead a team dedicated to building efficient and insight-driven programmes. Your leadership will ensure the successful implementation of our connectivity initiatives, and help achieve Jangala’s ambitious impact targets providing meaningful connectivity worldwide.
Key responsibilities will include:
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Lead Jangala’s overall programme delivery, building partnerships across the UN, NGO and public sectors to deliver internet connectivity to millions of people by 2028
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Ensuring that our programmes are high-quality and impactful, delivering meaningful connectivity by implementing our M&E frameworks and conducting first level impact assessment
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Working closely with our Strategy, Insights & Advocacy Lead to develop and implement our M&E frameworks, ensuring we are accurately measuring our impact
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Work closely with our Project Delivery Lead, assuring the robustness of our programmes, and due diligence process - including in high-risk environments subject to special regulations and sanctions
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Working to make our programmes accessible and scalable, so that they can serve both major organisations and grassroots partners in line with Jangala’s principles of universal accessibility
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Act as Jangala’s Safeguarding Lead, managing overall responsibility for Jangala’s safeguarding responsibilities to the people we support
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Building and leading a high-performing programmes team, fostering a culture of innovation, collaboration, and accountability.
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Representing Jangala at key events, conferences, and meetings to enhance our visibility and opportunity for impact.
The person we're looking for
We understand that many people - especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups - only apply for jobs when they believe they match 100% of the criteria. If you don’t meet all the criteria but you’re inspired by Jangala's mission and are eager to lead programmes that help some of the world’s most excluded populations, we want to hear from you.
We’re looking for someone with:
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A proven track record in building programmes and partnerships to deliver impact within the humanitarian, social impact, or technology-for-good sectors.
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A solid understanding of the humanitarian and/or development sectors, including the UN, major aid agencies
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The ability to manage complex, multi-stakeholder projects, at times in conflict and high-risk contexts
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Strong leadership skills, with experience managing teams and fostering growth and development.
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Excellent stakeholder engagement abilities, capable of building and maintaining relationships with a range of partners.
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A strategic mindset, able to develop and implement effective programme strategies to achieve ambitious goals.
Important details
Jangala’s office is based in London and operates a remote-first working policy. Travel to our London office will be required for collaborative work at least once a week.
We are committed to creating an environment that attracts, motivates, and supports the best people from all backgrounds. This includes:
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Flexible working (general arrangement is one day in the office per week)
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29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)
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Quarterly bonus assessed on a whole team level
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5% employer pension contribution
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Free gym and climbing membership
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Potential shadow share options in future commercialisation
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Enhanced parental leave
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A real focus on learning and development with each person having an L&D budget
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Yearly opportunities to volunteer and gain on-the-ground experience of the impact Jangala is having in communities and disaster areas
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Team days out
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A meritocratic hiring process that emphasises experience, talent and motivation, rather than academic qualifications or CV specifics
We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religious beliefs or none. We particularly encourage applications from groups traditionally underrepresented in the technology and charity industries.
The starting salary for this role is £48,000-£55,000 per annum, with consideration for part-time arrangements.
The client requests no contact from agencies or media sales.
This is a unique opportunity for a passionate leader who believes in the power of people and the impact of culture.
As the Head of People & Culture, you will:
- Champion our mission to make a difference in the community through innovative social initiatives.
- Foster a vibrant culture where diversity is celebrated, and every voice is heard.
- Lead with empathy and inspire a team dedicated to social change.
- Design strategic HR initiatives Be responsible for Ubele's HR functions and delivery, and design and pursuit of strategic initiatives that align with our core, values, and principles, and Drive organisation excellence
Join us in shaping a workplace where purpose meets passion, and together, we’ll create a brighter future for all.
If this resonates with you, we would love to hear your story and explore how we can drive positive change together. Apply now to become the cornerstone of our people-first approach and help us turn our vision into reality.
Candidates are required to :
1. Submit your current CV – to include:
title, salary and reporting line(s) for your most recent position and
The names and contact details of two referees, at least one of whom should be your most recent employer NB References, will be requested after the interview.
2. A supporting statement (of up to 2 pages) that tells us:
(a) why you are a worthy applicant for this role based on its span of duties and responsibilities, and particularly your fit to the person specifications identified.
Confirmation or otherwise of your availability on the Interview Days (should you be shortlisted).
3. We would appreciate the completion of our Equality & Diversity Monitoring Form.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Made In Hackney
We started life in 2012 as a community cookery school working across London with the mission of tackling the climate crisis, health inequalities and bringing communities together using the power of plants.
The impact of our work is varied, far-reaching and very real; changing hundreds of thousands of people’s lives for the better. We provide diverse culinary education, inspiration and support networks needed to ensure no one is left behind in the transition to a plant-centred, planet-friendly diet.
When you join Made In Hackney – you become part of this pivotal movement, where a new type of food culture is being formed with care, compassion and justice at its core.
About The Role
This is an incredibly exciting, high-impact role within the organisation. As Head of Fundraising you will be part of the Senior Leadership Team and our key fundraiser, critical fundraising strategist and have the scope to influence and shape our programmes.
You have a broad and well-established funder base to jump off from and will have the opportunity to bring in exciting new funders as more environmentally focused grant givers are starting to embrace diet change as a key tool for tackling the climate crisis.
We are looking for someone who can build on the relationships and initiatives developed over the last few years, to ensure Made In Hackney can fulfil its strategic goals and meet our annual income target. You will be instrumental in driving income development and in leading fundraising initiatives with an emphasis on Trusts and Foundations, individual giving, major gift fundraising, corporate giving and statutory bodies such. You will nurture key relationships with existing donors and potential new supporters and build and manage a robust pipeline of supporters.
Made In Hackney has always been a progressive organisation, seeking to change systems that have not served the world thus far, and, as such we seek to build a fair, equitable, inclusive and collaborative working culture.
If you are a creative self-starter and thrive on a lot of freedom and self-direction against the backdrop of a hugely supportive and caring team of colleagues, all inspired to change the world in an inclusive and caring way – you have just found your dream work-home.
Responsibilities include:
Leadership, Strategy and Governance
- To be an active member of the Made in Hackney Senior Leadership Team, working together to galvanise the organisation behind our strategic plan.
- To contribute to strategic discussions on the future direction of the organisation.
- To participate and / or lead in team meetings as appropriate.
- To act as the lead staff team representative on the Strategy and Fundraising Board Sub-committee, actively contributing and working with Trustees, as well as attending Board meetings.
- To participate in organisational budget planning and monitoring meetings.
Fundraising and Development
- To co-design and write grant applications and secure grant funding from Trusts, Foundations or Corporate entities in line with our annual target (likely to be in the range of £400k-£500k).
- To work with the Partnerships Manager to secure Fundraising income from individual givers, major donors, Crowdfunding campaigns and other fundraising initiatives in line with our annual target (likely to be in the range of £200k).
- To develop and execute an annual fundraising strategy: building a sustainable portfolio consisting of grants and donations from individuals, corporates, trusts and foundations, to ensure long-term sustainable funding of activities.
- To research and prospect future funders.
- To maintain precise and up-to-date records on current and potential supporters and prospects.
- To create engaging fundraising communication tools.
- To establish partnerships for joint programmes and funding bids where beneficial.
Donor stewardship & reporting
- To retain current donors and maximise fundraising opportunities, including delivering a programme of appropriate stewardship opportunities with the core team.
- To work with the team to co-design programmes and their evaluation requirements to ensure the organisation meets the grant funders' requirements.
- To complete reporting to grant funders, including developing report templates, creating reports, case studies, and other administrative requirements.
Communications
- To input into MIH’S communications strategy and the planning and implementation of improvements to marketing plans, digital presence and social media strategy to ensure impact and fundraising successes are communicated
- To maintain a stock of impact-focused case studies and success stories and ensure fundraising successes are communicated on social media and online.
- To ensure the robust monitoring and reporting on the effectiveness of fundraising strategies and campaigns; providing key input to the annual report and impact report.
- To coordinate fundraising events with the Community Partnerships Manager.
Line Management
- To have direct line management responsibility for the Community Partnerships Manager and Social Media & Marketing Manager, creating a supportive environment for growth and development.
Apply with:
1. a CV with your career history and relevant experience for the role;
AND
2. a cover letter outlining what has attracted you to apply for the role of Head of Fundraising at Made In Hackney and what makes you the right candidate for the role.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Head of Service - YP and Ofsted Matrix Lead located at our Head Office in Caledonian Road.
£65,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
As a key senior leader in Look Ahead, the Head of Service for Housing Related Support will work in alignment with the Director of Housing Related Support, and the wider Senior Management Team to drive performance, quality, business, and financial efficiencies. The role will provide expertise and capacity to support the organisation to deliver is vision and strategic objectives.
The Head of Service will the registered Manager for Ofsted, the strategic and operational lead for Young People services and will ensure delivery of consistent and high-quality performance across the Housing Related Support directorate.
The successful candidate will ensure that all Services are meeting Ofsted regulatory requirements, run effectively, well managed financially and employees are performing at high levels. As Ofsted Lead the successful candidate will play a key role in shaping the ethos of services through developing a culture of high aspiration for young people which is demonstrated through the support, resources and opportunities offered to the young people.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Leadership Accountabilities:
Develop and maintain a culture that supports collaboration and service improvement whilst behaving like a role model, always displaying Look Ahead's values and behaviours.
Contribute as a key member of Look Ahead's Senior Management Team, leading and contributing to organisational strategic priorities and projects in a solution focused way.
Provide effective, visible leadership ensuring challenging objectives are set within a performance and quality focused environment.
Focus on external stakeholder management, maintaining and building new relationships to support organic growth and new business opportunities.
Lead a performance culture and deliver on budget, quality standards and full KPI compliance.
Lead by example, ensuring services are effectively managed by Service Managers and Deputy Managers to deliver excellent, high-quality services to all customers.
Work in collaboration with internal stakeholders to achieve objectives and meet targets.
Ensure all managers are coaching and developing their people resources to ensure the highest level of performance.
Operational Accountabilities:
Responsible for ensuring Service Managers/budget holders deliver on budget; robust budget management practices, shared learning, increasing commercial capability at management level.
Maximise income through business development and remodelling opportunities.
Be responsible for identifying loss making contracts and lead on negotiations with Director of Housing Related Support to improve financial viability.
As part of wider management team, support new business opportunities across directorate.
Effective management of any safeguarding incidents and appropriate escalation of any emerging risks
Undertake investigations as required.
Lead on ensuring all services are audit ready, striving for outstanding performance and deliver and adhering to compliance with policies and procedures.
Ensure compliance with Housing and Landlord is met across all services.
Matrix Lead Responsibilities:
Be the Registered Manager for Ofsted.
Lead on developing effective working relationships with each young person's accommodating authority.
Lead on overseeing a workforce plan that ensures employees have the experience, qualifications, and skills appropriate for the work that they perform.
Keep up to date with knowledge of Ofsted and relevant regulatory requirements.
What you'll bring:
Essential:
The ideal person for this role will have:
Over two years Management experience and knowledge of working with children and young people in the Supported accommodation/ children's homes sector.
Expertise and passion for children and young people.
Understanding of Ofsted supported accommodation regulations.
Have the skills, knowledge, and ability to represent the organisation in a way that promotes both good practice and continuous improvement,
Experience of managing geographically diverse team.
A positive attitude and ability to motivate direct reports.
Proven experience of being a strategic lead across relevant services.
Experience of successfully delivering in a contract and target driven environment.
Proven financial management experience and delivering surplus.
Proven influencing and negotiation skills
Excellent prioritisation and organisational skills
Resilience and ability to work effectively in a team as well as self-manage.
Ability to cope with change in a fast paced and challenging environment.
A degree or equivalent. Hold relevant CMI/NVQ Level 4 or other business/management qualification.
Have relevant training and/or specialist qualifications.
For our full job description please visit our website.
The Orchard Project is recruiting a Head of Fundraising to develop and implement their income strategy as they enter an exciting period of growth and continue their mission to unite, empower and educate by bringing orchards into the heart of urban communities.
Closing date: 9 a.m. Monday 13th May
Who we are.
The Orchard Project brings orchards into the heart of urban communities, along with the many benefits they provide: environmental, physical, mental, social, and educational. They are the only national charity dedicated to the creation, restoration and celebration of community orchards.
For many hundreds of years, orchards were a key part of communities across the UK. But sadly, due to urban development, many of these green spaces, which are hubs of biodiversity, have disappeared. The Orchard Project’s mission is to reverse this decline and ensure everyone in cities across the UK is within easy reach of a thriving community orchard.
They also provide accredited horticultural courses and training with a view to increasing employment and representation amongst marginalised communities and host events and activities centred around orchards to improve community cohesion.
The fruit produced by orchards is used by local communities and shared throughout cities by teaming up with foodbank charities and advocating nationwide for the benefits of community orchards.
The Orchard Project is a national charity working across the country with bases in London, Manchester, Bristol, Swansea, Glasgow and Edinburgh.
About the role.
As Head of Fundraising and a key member of the Senior Leadership Team, you’ll work closely with the CEO to devise the organisation’s fundraising strategy as they enter a positive and ambitious new five-year plan.
There is a very well-established trust and foundation fundraising programme, which you’ll work to continue and expand, building on existing relationships and spotting opportunities to create new partnerships with relevant funders. Using creativity, you will secure multiyear unrestricted six-figure grants from an array of grantmakers as you continue the diversification of this income stream.
The charity is continuing the expansion of its fundraising strategy to incorporate new income streams, a project you’ll spearhead with the launch of digital fundraising. You’ll target individual givers to open up new revenue sources through digital sources as you tap into the goodwill for the charity and its work across the nation.
Who we are looking for.
We are seeking an experienced fundraiser and emotionally intelligent manager with expertise in imaginative bid-writing for significant multiyear grants. A combined strategic and operational outlook will be crucial to this role and the success of fundraising.
You will be process-driven but creative with a desire to try new things and collaborate with colleagues to create new and exciting projects to attract funders and expand the charity’s impact.
Suitable candidates will be passionate about the environment and uplifting marginalised communities, with a willingness to influence and shape the charity for years to come.
Benefits.
- Holiday allowance of 25 days FTE with flexible bank holiday usage and additional days off between Christmas and New Year
- 2 personal days off per year
- Flexible working days and hours and the option to work from home
- Time off in lieu of additional hours worked outside of standard working days
- Training opportunities to address identified training and personal development needs
- Pension contribution of 5% of the salary
- A personal budget of £35 per month to support individual well-being
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 13th May.
Head of UK Programmes Grants and Programmes Contract: Fixed term to 31st May 2025 (maternity cover)
Hours: 35 hours per week - open to part time/ flexible work discussions.
Salary: £55,000 - £60,000 per annum Location: Anchored to London office, Southwark, 1-2 days a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
Head of UK Programmes is the senior lead on UK-wide grants and programmes, working closely with nation teams and fundraising to shape and deliver a sector leading portfolio of programmes that is evidence informed, and evidence generating, catalysing positive change for carer organisations and unpaid carers. This role requires an established social sector leader who is adept at demonstrating internal and external leadership,
You will be detail oriented and logical to provide robust programme quality and assurance expertise, yet equally comfortable to lead the organisation externally too. You will be passionate about positioning Carers Trust’s programmatic offer as relevant and additive, drawing on emerging and best practice from across our network of 126 carer organisations.
As a seasoned programmes professional your leadership accountability for UK Programmes spans from development through to implementation and you will work closely across the nations to steward and role model a joined up approach across Carers Trust’s programme cycle, leading to meaningful and coherent programming.
The role holder will instill a learning and continuous improvement culture across the programmes and impact community, to ensure that programmatic learning is used to inform our network offer, evolving research agenda and influencing activities. The post holder will lead a UK programmes team, and be able to work thematically on programmes for carers of all ages and will be comfortable with a matrix management approach to nation-specific programmes teams. The UK programmes team will vary in size according to the volume and complexity of Carers Trust’s programmes portfolio
Type of role: Full time, permanent
Salary: £50,000 - £56,000 per year
Location: Monument / Cannon Street
Benefits: Excellent work/life balance, holiday buy back options, two-week fully paid sabbatical after 5 years' service, career development,
Charity People are thrilled to be back in partnership with Tommy's, who are looking for a new permanent Head of Data.
Tommy's are a mid-sized charity and lead the way in their field. Established in 1992, their mission is to work towards making the UK the safest place in the world to give birth. They do this through research the causes of baby loss, providing information to make pregnancy safer, supporting families after baby loss and working to improve maternity care.
This is an exciting time to be joining them, as they bed in their new strategy and look to increase their internal data presence and explore ways of adding insight to their action.
As the person flying the Data flag in the world of Tommy's, you will take accountability for maintaining, upgrading, and developing their fundraising database so that they can improve their donors' experience and communicate effectively with them. You will lead a team of two Database Officers and coach them to becoming a highly effective team.
As part of the role, you will develop strong relationships within the Fundraising team, helping to understand their needs. You will also develop and establish organisational ways of working with the database, including leading on training staff and developing a user manual to highlight good practice. As the data champion, you will be the main point of contact for data, reporting and analysis queries internally, delegating to the Database Officer as appropriate.
If you are interested in this new role, please email your most recent CV to Neil Hogan at Charity People. A full job pack is available.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
A well-known Charity is looking to recruit a Head of Finance on an interim basis whilst the organisation go through a period of transformation.
As the Head of Finance you will be accountable for leading and managing a small team that are responsible for statutory reporting, business partnering and preparing the annual budget and monthly management accounts. You will provide one to one support as well offering guidance to your team to create and encourage a high performing culture.
This team have made excellent progress in recent years bridging the gap between the finance function and the wider organisation, this has enabled the Charity to make strong commercial decisions and as the Head of Finance you will play a pivotal role in ensuring this journey of continuous improvement is maintained.
This opportunity provides an excellent platform for a qualified accountant to join a friendly and high-performing team during this period of change.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £32,000 per annum
Hours: Full time, 37 hours per week
Contract: Permanent
Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take lead on developing and moving forward our brand-new flagship supported living service in Brent!
This is an excellent opportunity to truly make a role your own and get involved in the project from the start, which will be supporting 10 adults with mild/moderate to severe learning disabilities, as well as additional mental and physical health needs.
You will play a pivotal ambassadorial role, spearheading Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.
This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.
The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Are you an experienced Risk and Insurance professional ready to take on a new challenge? Would you like to lead the Risk Management and Insurance function for a leading UK Charity?
We are looking for a Head of Risk Management and Insurance to join RBLs Legal and Assurance team to work closely with the Chief Finance Officer, Executive Board, senior leaders and Trustees on the risk strategy for RBL.
In the key role, you will help our organisation to comply with our legal, constitutional and regulatory requirements regarding all areas of risk management and insurance, and you will ensure RBL has in place sound and integrated policies, procedures and structures throughout.
Day to day you will manage the interface between Trustees, senior management and risk management arrangements of the organisation, and maintain a high standard of risk reporting, risk management and insurance.
Reporting to our Chief Finance Officer, key responsibilities will include:
- Report to the Audit & Risk Committee, ensuring the Committee has a clear view of RBLs risk exposures and the effectiveness of the risk management model
- Provide the Trustees and Executive Directors with assurance, support and information to enable them to comply with Charity Commission requirements regarding risk management
- Provide the Director General and Executive Board with regular risk management information and lead our business continuity planning.
- Manage the relationships with leaders across the organisation to understand issues and identify areas for improvement of risk management and insurance
- Consider annually the suitability of the insurance portfolio, and advise and support RBL and subsidiaries on its insurance portfolio
- Manage and support the Insurance & Risk Advisor
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Sunday 26th May 2024
Planned Interview Dates: First Stage: week commencing 3rd June 2024
Virtual
Second Stage: week commencing 10th June 2024
Face to face at our London, Haig House hub
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
About the organisation
The YMCA is a global movement which began in 1844 with Central YMCA. It is now a leading UK education, health and wellbeing charity that transforms lives by breaking down barriers to life-changing opportunities. Central YMCA’s work includes creating alternatives to traditional education such as apprenticeships and study programmes, training fitness professionals who inspire communities, developing qualifications through our awarding organisation and helping people improve their health and wellbeing through the largest gym in central London.
About the role
Reporting to the CFO, the Head of Finance is responsible for leading a team of 5 and overseeing the day-to-day financial management of the charity, supporting and developing its financial strategies. In collaboration with the Charity’s Executive Team, the role is responsible for safeguarding the short, medium and long-term financial health of the organisation. This includes all financial reporting requirements, treasury management (overseeing the organisation's cash and liquidity performance) and the management of the annual budget and financial planning processes. The Head of Finance is also responsible for designing, implementing and maintaining a Management Information (MI) reporting suite which supports the Charity’s operations, commercial development activities and long-term strategies. Lastly, the Head of Finance is tasked with managing the development of the Finance department.
Areas of responsibility will include:
Financial Strategy and Policy
- Support the Charity’s Executive Team with ensuring the short, medium and long term financial health of the organisation
- Collaborate with the Charity’s SMT to prepare business cases and financial models to support new business activities and investment proposals
- Review and update the charities financial policies
- Cultivate a support structure across the organisation where the finance department acts as a trusted business partner for operations and management
Reporting
- Oversee all financial reporting processes for the Charity, ensuring that accurate, timely and relevant information is disseminated across the organisation
- Work with the SMT to identify areas to improve the reporting processes
Statutory Reporting, Audit & Risk
- Manage the Charity’s financial statutory compliance for both audit and regulatory matters and oversee the finance risk register
- Lead the year-end audit process, including the preparation of audit schedules, reconciliations and acting as a key point of contact for the auditors
- Prepare the financial disclosures sections of the Charity ‘s annual reports and the accompanying narrative to explain the financial performance of the year
- Support the Charity’s regulatory compliance responsibilities, particularly with the financial elements of ESFA funding guidelines. Prepare financial returns, financial health assessments and other submissions to ensure that ESFA requirements are fulfilled.
Cash Flow Management
- Monitory the Charity’s cash flow, manage the working capital controls and produce cashflow reports and forecasts
- Oversee the Charity’s cash flow management processes and report on cash flow performance against budget and forecast targets.
- Prepare weekly cash flow forecasts which provide a consistently reliable understanding of the organisation’s cash flow position over the financial year.
Finance Department Development
- Design and implement learning and development frameworks for each member of the Finance department.
- Ensure that each member of the Finance department is sufficiently supported to fulfil their performance development goals.
About you
- Qualified Accountant (ACA/CIMA/ACCA or equivalent)
- Experience of audit and preparation of annual financial accounts under UK GAAP and understanding of Charity SORP
- Experience of leading and developing Finance teams
- Experience working within the Charity or Education sectors (experience working with ESFA funding is preferable)
- Experienced managing budget processes
- Experience of business partnering
What’s in for you?
- Salary of £60,000 - £65,000 per annum depending on experience
- Hybrid working arrangements – 2/3 days required in office per week
- Office located on Great Russel Steet (Nearest tube station is Tottenham Court Road)
An exciting new opportunity has been created at the City of London Corporation for a ‘Head of Development & Partnerships’ within North London Open Spaces.
About Us
The City of London Corporation manages 11,000 acres of land in and around London that is enjoyed by millions of visitors annually. North London Open Spaces (NLOS) – a subdivision of the City Corporation - is comprised of a portfolio of some of the United Kingdom’s most iconic public urban greenspaces. These include Hampstead Heath (inclusive of Golders Hill Park and Parliament Hill Fields), Highgate Wood, Queen’s Park, and West Ham Park. These spaces host over 12 million visits each year and are home to spectacular vistas, ancient woodland, diverse wildlife, a zoo, club and world class sporting and athletics facilities, iconic landscapes, built structures and heritage assets, numerous and varied recreation and play facilities, and other unique offerings that contribute to making London the most liveable large city in the world.
The role
This exciting role within NLOS’s senior management team was created to help bring greater strategic alignment across NLOS and its charities and to better capitalise on new and existing opportunities. The post is critical to ensuring that we maximise the resources available to us through increased income generation and by forging strategic partnerships across multiple sectors and fields that allow us to increase and leverage support for each charity and provide a world class customer experience, while protecting and preserving green spaces of international significance. All activities will be undertaken with a priority to conserve the natural spaces we oversee, and to ensure that income generated at each site is reinvested back into the charity/site where it was raised.
As a member of NLOS’s senior management team, the postholder will be responsible for overseeing a diverse and complementary portfolio, including income generation, strategic partnerships, marketing and communications, event and license management, volunteer and engagement programmes, and strategic partnerships. They will lead a newly created team with diverse and complementary roles, fill remaining team vacancies, and create a cohesive approach and narrative. As a member of NLOS’s senior management team, they will work closely with colleagues and the Superintendent to create and implement new opportunities to further improve these four iconic green spaces.
The ideal Candidate
This is an exciting role with a diverse set of responsibilities, and we understand that applicants are likely to have significant experience and expertise in several, but not all, areas within the remit. We encourage applications from applicants with experience in several areas and who also have a proven track record of continuous learning and delivering with and through teams they have led.
Given the breadth of influence and responsibility of this role, the successful candidate will be a proven professional with a demonstrable track record of fundraising and development, income generation, partnership building, and delivering results in a fast-paced and complex operations environment. Creativity and vision will be critical features of success, and we expect that the role will evolve over time.
If you are eager to join an exciting organisation, thrive in a fast-paced workplace, and are inspired by the chance to help conserve iconic green spaces of international renown that support people, wildlife, and the planet, then we want to hear from you.
Benefits Include
- Competitive salary, including Inner London Weighting, with clear incremental progress points
- 28 days annual leave, plus 8 bank holidays annually
- Pension scheme operated in accordance with the Local Government Pension Scheme
- Employee Assistance Programme, including mental wellbeing support
- Corporate learning and development programme
- Bicycle loan scheme
- Travel card scheme
Closing date: 12 noon on 20 May 2024.
First round interviews: Likely to occur week commencing 3 June 2024.
To apply online please click apply.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.