67 Head of supporter retention and development jobs

About the Job

Contract: Permanent

Hours: 35 hours per week (1 FTE). Whilst this role is advertised on a full-time basis, we welcome applications from candidates seeking part-time or other flexible working arrangements.

Salary: £63,000 - £67,000

Location: Hybrid, anchored to one of the Carers Trust offices (London, Cardiff, Glasgow) 1 day a week.

As Carers Trust continues to deliver its strategy and ambitions for the future, this is an exciting opportunity to shape how we support, develop and empower our people.

The Head of People and Inclusion will play a central role in creating an organisation where people feel valued, supported and able to thrive. You'll lead our People function, working closely with managers and leaders across the organisation to ensure our people policies, practices and culture enable colleagues to do their best work.

A key part of the role will be helping us turn our commitment to equity, diversity and inclusion into meaningful action. Working collaboratively across Carers Trust, you'll help embed inclusive approaches in how we lead, make decisions, work together and support our people, creating an environment where everyone can belong and contribute.

You'll also support the continued development of the People function, embracing effective digital ways of working and exploring how technology, including AI, can enhance HR processes and the employee experience. We're looking for someone who is curious, pragmatic and keen to find better ways of doing things.

Above all, you'll help us build a culture where people can thrive and, in turn, deliver the greatest possible impact for carers.

As the postholder you will:

• Develop and deliver a People and Inclusion Strategy aligned with Carers Trust’s organisational goals and values.
• Drive the adoption of digital HR solutions and AI-enabled tools to streamline processes, enhance data-driven decision-making, and improve employee experience.
• Champion inclusive leadership and embed EDIB principles into policies, processes, and decision-making.

Please download the attached recruitment pack to find out more.