Head of supporter retention and development jobs

About us

Every day, SOHK transforms lives. We work with young people at risk of exclusion and disengagement from education, empowering them to break cycles of disadvantage and realise their potential. Through a combination of rugby and social and emotional learning, we help participants develop the confidence, skills, and resilience they need to succeed in life and education.

We plan to double the number of young people engaging with our programmes over the next five years. We are also making significant investments in our impact function, to better understand how we can maximise the benefits for participants and attract more attention and investment to social and emotional learning (SEL) interventions.

Job Overview

We are seeking a dynamic and driven Events & Corporate Partnerships Manager to play a key role in delivering our fundraising ambitions across England and Wales. This is a varied and hands-on role, combining strategic relationship-building with high-quality event delivery to generate income and deepen supporter engagement.

The Events & Corporate Partnerships Manager will take ownership of a portfolio of major fundraising events, from planning and budgeting through to delivery and follow-up. This includes developing the annual events strategy, managing income and expenditure, supporting ticket and table sales, sourcing prizes, and ensuring an exceptional supporter experience throughout.

Working closely with the Head of Fundraising, they will build and convert a pipeline of corporate partners, developing compelling proposals and securing new partnerships to meet income targets. They will also lead on the stewardship of these relationships, delivering tailored engagement plans that demonstrate impact and maximise retention.

Alongside delivery, the Events & Corporate Partnerships Manager will monitor performance, manage budgets, and maintain accurate reporting and CRM data, working collaboratively with Fundraising and Marketing colleagues to maximise results.

Key Responsibilities

Major SOHK Events

• Events Lead: Take full ownership of the SOHK organised major events in England, Scotland and Wales.
• Develop and deliver an annual events strategy & Calendar that is aligned with FRT targets
• Set and manage event budgets, income targets and KPIs
• Ensure exceptional supporter experience at all touch points.
• Source high value auction and raffle prizes
• Work closely with FRT to sell tables & tickets at events.
• Ensure prize donors, table buyers and supporters have a great experience of SOHK – feeling thanked and appreciated.
• Plan thoroughly for post event stewardship and follow up

Corporate Partnerships (working with Head of Fundraising)

• Build a pipeline of potential corporate partners and continually seek to add to pipeline as needed
• Research and make high quality approaches
• Confidently write winning pitches and present at meetings
• Secure new partnerships to achieve income targets
• Stewardship: Act as the main point of contact for partnerships that are allocated to you; nurturing and strengthening the relationships
• Develop and implement tailored cultivation and stewardship plans to enhance partner engagement and retention
• Demonstrate the impact of partner contributions to maximise retention (alongside our Marketing & Comms Team)

Reporting, Monitoring & Budgeting

• Report as required on all activity and progress to the Head of Fundraising
• Monitor and manage expenditure related to fundraising activities – managing P&L sheet
• Ensure data capture for CRM (Beacon) from all events

Skills & Experience

Essential

• Proven experience in event management, including planning, delivery, and evaluation of fundraising or engagement events
• Strong project management skills, with the ability to manage multiple events and competing priorities
• Excellent organisational skills and attention to detail
• Experience working with a wide range of stakeholders, including donors, sponsors, volunteers, and suppliers
• Strong communication and interpersonal skills, with the ability to represent the organisation professionally
• Experience managing event budgets and delivering activity within financial targets
• Ability to problem-solve and adapt quickly in a fast-paced environment
• Understanding of the role events play in fundraising, supporter engagement, and awareness-building
• Proficiency in Microsoft Office and familiarity with event or CRM systems
• Willingness to travel and work occasional evenings/weekends as required
• Genuinely buy into the SOHK mission, purpose and values

Desirable

• Experience supporting or delivering corporate partnerships, sponsorships, or donor engagement initiatives
• Knowledge of fundraising principles and income generation through events
• Experience working in the charity or not-for-profit sector
• Ability to identify and develop partnership opportunities that align with organisational values
• Experience with volunteer coordination and stewardship
• Familiarity with CRM systems (e.g. Salesforce, Raiser's Edge)
• Understanding of marketing and communications to support event promotion and partner visibility
• Awareness of compliance, safeguarding, and ethical considerations within a charity setting
•  

Terms of Appointment

• Salary range: £37,000 - £40,000
• Full-time
• 28 days annual leave entitlement plus public holidays.
• South East England (based). This role requires weekly travel to London, with occasional travel to other locations across the UK.
• Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.

How to Apply

Please send a current CV and a cover letter no longer than two sides of A4. Please express why you think you could do this job for School Of Hard Knocks (SOHK). 

School Of Hard Knocks (SOHK) is an inclusive charity committed to broadening the diversity of our organisation and is keen to attract people from a wide range of backgrounds.

Applications close at 10pm on Sunday 17th May. In-person interviews will be held in London on 21st and 22nd May.

HEAD OF RETENTION & DEVELOPMENT

Senior supporter retention and donor development role with individuals, churches and charitable trusts at Christian charity Embrace the Middle East.

Why work for Embrace the Middle East?

• Hybrid role: High Wycombe (minimum onsite twice a month)
• 10% employer pension contribution
• 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 days after 10 years. Plus 3 days between Christmas and New Year.
• Life Assurance: 3× salary
• Flexi-time and home-working options
• Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7)
• Access to retail discount portal
• Training and development programme
• A values-led team committed to mission, integrity, and compassion

About the Role

Working with the Director of Fundraising and Communications, you will lead the development and delivery of Embrace’s supporter retention and donor development strategy, building deep and lasting relationships with individuals, churches, and communities. You’ll be responsible for shaping the full supporter lifecycle, from onboarding and ongoing relationship building to reactivation, cross-engagement, and long-term value growth. This is a role that blends strategy, creativity, and data insight, requiring someone who can hold the big picture while empowering a diverse team of fundraising and subject matter experts.

You’ll have:

• Proven experience in supporter engagement, donor retention, and income growth strategies.
• Strong analytical skills, experience using data for segmentation, trend analysis,
• and performance optimisation.
• Strategic thinking, with the ability to innovate and diversify income streams.
• Excellent leadership and team management skills, with an ability to lead and develop high‑performing teams in hybrid/remote settings.
• Demonstrated ability to manage complex projects from planning to delivery.
• Knowledge of UK fundraising regulations, GDPR, and ethical practice.

Role Requirements

• Commitment to Embrace’s Christian mission and values (as a practising Christian or someone supportive of our ethos).
• Willingness to travel occasionally to the Middle East (every 2–3 years).
• Right to work in the UK.

About Embrace the Middle East

At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we’ve worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities.

We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi‑channel supporter and donor growth, build a digital‑first marketing strategy, and drive sustainable organisational impact.

Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:

Closing date: Tuesday 28th April 2026

Charisma vetting interviews must be completed by: Tuesday 5th May 2026

Interviews with Embrace the Middle East: w/c 11th May 2026

Please refer to the candidate pack for more comprehensive information.

Can you help us?

The Head of Professional Learning & Development is responsible for leading the strategic design, development and continuous evolution of CoSRH’s professional learning and development portfolio, ensuring alignment with organisational strategy, educational quality standards, digital innovation and commercial objectives.

Reporting to the Director of Learning, Product & Innovation, the role plays a critical leadership function in translating strategic priorities into high‑quality, scalable learning products that meet the needs of the sexual and reproductive healthcare workforce in the UK and internationally.

The role:

Learning and development sit at the heart of what the College does and the Head of Professional Learning & Development plays a pivotal role in delivering our existing portfolio of education and training products. Leading a small team of product specialists, you will support the development of the portfolio as well as improve the experience of those undertaking our market-leading training.

You will have a strong background in the provision of learning and development programmes, ideally in the healthcare sector, with demonstrable positive impact on growth and quality. You will have experience of developing and delivering online and face-to-face development products and projects. Ideally, you will also have experience of supporting learners outside the UK. As one of the few medical Colleges with multidisciplinary membership, you will ensure we meet the aspirations and expectations of those across the sexual and reproductive healthcare workforce, ensuring that the products and services, and their delivery, meet their needs and the needs of their patients.

We are looking for someone who takes cross-organisational collaboration seriously, using your excellent communication skills with a wide range of stakeholders, including senior members of the College.

Who we are:

The College of Sexual and Reproductive (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

HEAD OF MARKETING & ACQUISITION

Senior marketing and fundraising acquisition leadership role with Embrace the Middle East, a Christian charity, leading new supporter engagement.   

Why work for Embrace the Middle East?

• Hybrid role: High Wycombe (minimum onsite twice a month)
• 10% employer pension contribution
• 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 after 10. Plus 3 days between Christmas and New Year.
• Life Assurance: 3× salary
• Flexi-time and home-working options
• Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7)
• Access to retail discount portal
• Training and development programme
• A values-led team committed to mission, integrity, and compassion

About the Role

Working with the Director of Fundraising and Communications, you will play a central leadership role in Embrace’s Fundraising & Communications cluster, shaping how new supporters discover Embrace, experience their brand, engage with their stories, and begin their relationship with the charity. This is a role for someone energised by growth, experimentation, and building high-performing teams, with the strategic vision, creative ambition, and analytical rigour to match.

You’ll have:

• Strategic leadership in marketing, supporter acquisition, or fundraising within a charity or mission‑driven organisation.
• Strong multi‑channel acquisition experience (digital, print, social, paid, email, ecommerce).
• Proven ability to lead and develop high‑performing teams in hybrid/remote settings.
• Expertise in digital performance, optimisation, testing, and analytics.
• Managing sizeable budgets, forecasting, and ROI‑driven planning.
• Understanding of supporter behaviour, segmentation, attribution, and LTV modelling.
• Knowledge of UK fundraising regulations, GDPR, and ethical marketing practice.

Role Requirements

• Commitment to Embrace’s Christian mission and values (as a practising Christian or someone supportive of our ethos).
• Willingness to travel occasionally to the Middle East (every 2–3 years).
• Right to work in the UK.

About Embrace the Middle East

At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we’ve worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities.

We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi‑channel supporter and donor growth, build a digital‑first marketing strategy, and drive sustainable organisational impact.

Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:

Closing date: Tuesday 28th April 2026

Charisma vetting interviews must be completed by: Tuesday 5th May 2026

Interviews with Embrace the Middle East: w/c 11th May 2026

Please refer to the candidate pack for more comprehensive information.

Head of Safeguarding 

Circa £55,000 pa 

Location: UK – flexible 

Flexible working arrangements considered 

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU? 

Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets. Wherever they may be in the world, they face violence, abuse, neglect and exploitation. 

With projects currently in the UK, India and Tanzania we work to ensure every child can thrive away from a life on the streets.

Safeguarding is pivotal to all that we do.We are proud of our safeguarding culture and the highest standards of practice that we have developed across the Railway Children Group.We are looking for a leader who is as passionate about the safety and well-being of children as we are to help us to sustain, but also to grow and develop our safeguarding culture and practice to even higher standards.

The role 
In this role you will provide strategic leadership and governance of a transparent safeguarding culture across all the Railway Children Group’s operations and support services. Overseeing all areas of safeguarding across our work, you will support colleagues to fully embed effective and robust safeguarding practice and compliance into our work.

About you 
With your extensive experience of leading on and working with safeguarding and child protection systems and a proven track-record of implementing safeguarding strategy, policy and practice you will recognise that your values-led management style will lead to the embedding of a safeguarding culture across all our work. 

For further information about this post and working for Railway Children, including how to apply, please visit our website.

We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience. 

Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed. 

Closing date: 27 April 2026. 

First interviews will take place on Thursday 7th May 2026, with second interviews scheduled for Thursday 14th May 2026. 

21 hours per week

£16,800-£18,000 per year (£28,000-£30,000 full time equivalent)

Remote, occasional travel

Fixed term 12 month post

We're looking for an organised and confident professional to join RNIB's Supporter Experience team. This is a varied role where you'll support our fundraising activity and help make sure our supporters have a great experience every time they engage with us.

You'll be comfortable working with data, have a strong eye for detail and stay calm when things get busy. You'll also be a clear and helpful communicator, responding to supporter queries and working with colleagues across the charity.

No two days will be the same. You might be raising purchase orders, checking data, supporting fundraising campaigns, improving supporter journeys or helping to plan and deliver events. You'll work independently from home, so you'll need to be well organised, able to juggle priorities and motivated to manage your own workload.

This is a great opportunity to make a real impact in a small, supportive team that values collaboration, improvement and putting supporters first.

What we offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 27 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

Role/Job Title: Head of Kent Services
Location: Pembury, with travel between services as required 
Contracted Hours Full time -37 hours per week (Mon-Fri)
Salary: £55,000 - £65,000 per annum FTE

Application Deadline Date:  Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

FULL JOB DESCRIPTION

Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.

Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.

We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East.
 

About the role:
This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support.
 

The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent.

The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio.

The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity.

 

Knowledge and Experience:

We’re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways.  We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths.

Essential Experience:

• Significant senior management experience in health and social care.
• Proven leadership experience managing CQC Registered Managers.
• Strong knowledge of autism and learning disability support models.
• Experience managing budgets and financial performance.
• Demonstrable experience of regulatory compliance and inspection processes.
• Experience working with commissioners and local authorities.
• Experience managing large-scale change programmes.
• Significant experience in building team capability and managing complex employee relations.
   

Essential Skills & Competencies:

• Strategic thinking and operational delivery capability.
• Strong financial acumen.

• Experience overseeing impactful, outcomes-driven services at a strategic level.

• Strong project and programme management skills.
• Excellent leadership and people management skills.
• Excellent analytical and data interpretation skills.
• High-level communication and stakeholder engagement skills.
• Ability to manage complexity and drive change.
• Strong problem-solving and decision-making ability.
• Ability to build and sustain relationships, with trust and integrity
  
  
   

Desirable:

• Relevant professional qualification in health or social care (Level 5 or above).
• Experience overseeing multiple residential and/or supported living services.
• Experience in service mobilisation or turnaround.
• Experience with Positive Behaviour Support at strategic level.
   

Core Values & Leadership Expectations:

• Commitment to person-centred, rights-based and autonomy approaches.
• Passion for inclusion, dignity, and empowerment.
• Dedication to safeguarding and promoting welfare.
• Evidence-informed decision-making.
• High levels of integrity, resilience, and accountability.

• Reflective, open to feedback and committed to continuous learning
• Brings authenticity, empathy and a collaborative spirit
  
   

What we can offer you:

• An exciting and rewarding role that you can really make your own
• An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives.
• Member of the Inclusive Executive Leadership Team.
• Hybrid working
• Adjusted Hours or compressed working weeks
• Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care)
• Paid DBS 
• Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service
• Nest Pension and Death in Service Benefit
• Dedicated Employee Assistance Programme and Access to Mental Health First Aiders
• Aspens High Street Stores -20% discount on all items for Aspens’ staff
• Bluebell cafe- Discounted staff menu available
• Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens
• Recognition schemes, including ‘Employee of the Month’
• Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling

If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need.

Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.

Head of Direct Dialogue
Location: Flexible / Home-based (with regular travel to London and nationwide)
Salary: £65,000
Contract: Permanent

Shelter is leading the movement to defend the right to a safe home, and to win this fight, they are expanding their award-winning income generation team. Shelter is now looking for a strategic and ambitious Head of Direct Dialogue to lead its high-impact face-to-face fundraising programme.

As Head of Direct Dialogue, you will set the vision and strategy for one of Shelter’s most vital acquisition channels. This is a senior leadership role within the Individual Giving team, responsible for managing a £4m investment budget to deliver sustainable, long-term growth across cause-led and lottery products.

Leading a hybrid model of in-house teams and external agencies, you will oversee the end-to-end delivery of campaigns that inspire thousands of new supporters. You will be a highly visible leader, spending time in the field to support non-desk-based teams while ensuring the highest standards of compliance, risk management, and supporter experience. This is an opportunity to innovate, using data-driven insights to optimise supporter journeys and embed direct dialogue expertise within the wider mobilisation plans.

Shelter is looking for a commercial and entrepreneurial leader with extensive experience in large-scale direct dialogue campaigns. You will bring:

• Strategic Expertise: A proven track record of leading complex fundraising programmes across in-house and agency channels.
• Contract Management: Experience managing high-value partnerships (£1.5m+) with the ability to negotiate and drive high performance.
• Analytical Thinking: A data-led approach to budget modelling, forecasting and scenario planning in evolving environments.
• Regulatory Knowledge: In-depth understanding of the Code of Fundraising Practice and Gambling Commission regulations.
• Inclusive Leadership: A commitment to diversity and the ability to foster an equitable, high-performing team culture where people can be their authentic selves.

For further information on the role and how to apply, please download the Candidate Pack.
 

Closing date: Monday 4th May, 9am

About the Role

This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need. 

You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.

The advice team consists of paid staff and support volunteers.  This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards.  We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.  Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities. 

You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.

The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week. 

We offer a wide range of employee benefits including:

Excellent annual leave entitlement 
Pension scheme
Employee Assistance Programme
Death in Service benefit 
Flexible working
Opportunities for training and professional development

Key Responsibilities

Advice Services

• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.

Service Development

• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments

Volunteer Management

• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.

Budgets, Monitoring & Evaluation

• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.

Other

• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity. 

Following the growth of the Income Generation team Severn Hospice is expanding.

Severn Hospice is a much-loved local charity providing specialist care for people living with incurable illness, and we have a fantastic opportunity for a highly motivated and friendly individual who wants to make a real difference by raising funds for our caring services.

As Lottery Fundraiser, you’ll play a key role in a busy, ambitious and supportive team contributing to a vital income stream and community connection through our weekly lottery and seasonal raffles, with a focus on growing player participation, retention and engagement to maximise net contribution.  

With your strategic thinking and proactive approach, you will lead the development, coordination and delivery of campaigns to increase lottery and raffle participation, while identifying new opportunities to promote the sales of our celebration and wedding favours.

You’ll also have a good understanding of relevant regulation policies and codes of conduct, be comfortable in data management, and be able to work in accordance with the Gambling Act 2005.

Just like our care, our relationships with supporters are individual and with your great interpersonal skills and empathetic manner you will build relationships and strengthen our network of supporters through a variety of communications, including dealing directly with players on the phone.

Additionally, you will support and inspire a valued team of volunteers, using your leadership and mentoring skills to help them thrive as part of the lottery team.

Severn Hospice is such a rewarding place to work and if you’re a creative thinker with long-term vision and a passion supporting a local cause we’d love you to get in touch.

Following the growth of the Income Generation team Severn Hospice is expanding.

Severn Hospice is a leading regional charity providing compassionate care for people living with incurable illness across Shropshire, Telford & Wrekin, and Mid Wales. We are looking for an experienced, compassionate and motivated fundraiser to help grow our Individual Giving programme, a vital source of income that enables us to continue delivering our caring services.

As Senior Individual Giving Fundraiser, you will play a key role in shaping and delivering fundraising activity that inspires supporters and maximises engagement, income and lifetime value.

Leading a diverse portfolio including regular giving, appeals, in memoriam gifts, funeral donations and general donations, you will use insight-led planning and thoughtful communication to engage supporters, build lasting and meaningful relationships and encourage long-term giving.

Working closely with colleagues across the income generation and communications teams, you will develop campaigns, initiatives and supporter journeys that make new and existing supporters feel valued, informed and inspired by the difference they make.

This role combines strategic oversight with hands-on delivery. You will manage budgets, plan and monitor campaigns, evaluate performance, and ensure compliance with all relevant regulatory and best practice standards. You will also line-manage the Legacy Fundraiser, supporting the development of legacy income as part of the wider Individual Giving programme.

Severn Hospice is a wonderfully rewarding place to work. If you are an experienced, creative and relationship-focused fundraiser with a passion for supporting your local community, we would love to hear from you.

Head of HR
Looking to give back to the community or step into a meaningful part‑time role as you approach retirement? We’re Herefordshire Mind your local mental health charity with around 50 staff, and we’re seeking an experienced Head of HR to provide supportive, hands‑on guidance in just 8 hours per week.

About the Role

• Lead HR advice for managers and the CEO
• Oversee policies, recruitment, onboarding, and ER matters
• Support wellbeing, culture and mental‑health‑informed practice
• Hybrid, flexible working

About You

• CIPD Level 5+ or equivalent HR experience
• Confident, compassionate, and able to work independently
• Passionate about making a positive community impact

Perfect for someone wanting to use their expertise in a rewarding, flexible role.

Please refer to the attached Job Description for more information.

Applications will close on the 8th of May. 
Interviews will take place in 18th of May.

Job Title:Head of Digital Marketing

Salary:£50-55,000 per annum

Location:Hybrid: Working time split between your Home and our London Office 

Hours of work:Full-time (35 hours per week)

Reporting to: Chief Digital Officer 

Premier, Europe’s largest Christian Media organisation, is seeking a new Head of Digital Marketing to play a vital role in supporting our mission to connect people with God through media.

You will be responsible for the transformation of Premier’s digital marketing strategies and campaigns that drive audience growth, engagement, and donor acquisition across our key projects and events.

You’ll be hands-on in ensuring success on lead generation strategies, overseeing marketing automation programmes, and utilising project management tools to ensure seamless campaign completion and platform optimization.

Your role will be supported by a small team where you will foster a culture of innovation, and collaborating with cross-functional teams to align brand initiatives with technical delivery.

You’ll be directly contributing to Premier’s ability to help listeners deepen their Christian faith. If you have a strong background in digital marketing leadership and have stories of your successes, this role could be for you!

Role Overview

• Digital Strategy & Campaign Leadership: Devise and lead strategies to drive online audience growth, overseeing the implementation and optimization of campaigns across email, search, and social media.
• Technical Delivery & Platform Management: Oversee the strategic development of microsites and landing pages, managing marketing automation and guiding the integration of third-party platforms.
• Team Leadership & Development: Mentor and develop the digital marketing team, encouraging professional growth, effective delegation, and a collaborative team culture.

Please note that Premier is a Christian media agency and this role has a genuine occupational requirement for the post holder to have a personal Christian faith

Ready to make a lasting Impact? Apply now!

Information for candidates

Why Join Premier?

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

•Flexible working arrangements based on the requirements of the role

•25 days’ annual leave plus UK bank holidays

•Additional leave on your birthday

•Contributory pension scheme

•Life Assurance scheme

•Employee Assistance with online GP scheme

•Eye care scheme

•Enhanced Family leave and Pay

In addition we offer:

•Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.

•Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.

•Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

•All applications need to be completed online using our recruitment system (linked from our adverts). 

•You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.

Summary:

The Head of Engagement & Fundraising will play a pivotal role in driving the charity's mission forward by developing and implementing innovative fundraising strategies. This position is essential for enhancing community engagement and building lasting relationships with donors, ensuring the sustainability and growth of our initiatives in North Leeds, Yorkshire. The successful candidate will lead a dedicated team, fostering a culture of collaboration and excellence in fundraising efforts.

Why This Role Matters

As Head of Engagement & Fundraising, you’ll be the strategic force behind the charity’s mission — developing and delivering an ambitious engagement and income‑generation strategy that strengthens long‑term sustainability.

You’ll lead a passionate team, champion the charity’s voice across all channels, and build meaningful relationships with funders, partners, community groups and local networks.

This is a rare opportunity to step into a senior role where your ideas, leadership and creativity will directly shape impact across the region.

What You Will Do:

• Strategic fundraising growth — Create and deliver a forward‑thinking fundraising strategy that increases and diversifies annual income.
• Marketing & engagement leadership — Oversee all marketing activity across digital, social, PR, campaigns and events.
• Team development — Coach, inspire and develop a high‑performing team across marketing and fundraising.
• Funding applications — Lead and project‑manage compelling bids to trusts, foundations and grant‑making bodies.
• Stakeholder relationships — Build trusted partnerships with funders, community groups, local networks and internal teams..

Who we’re looking for

We’re looking for an experienced, values‑driven professional who combines strategic thinking with the ability to deliver in practice.

You’ll be:

• An experienced fundraising and engagement manager from the UK charity, social care or community sector
• A confident, inclusive leader with a coaching mindset and proven experience of managing and developing teams
• A strong grant writer with a successful track record of securing funding from trusts, foundations and grant‑making bodies
• A digitally savvy marketer with hands‑on experience across social media, email, CRM systems and online fundraising platforms
• A natural communicator and relationship‑builder who thrives in community‑focused environments
• A creative storyteller able to craft compelling campaigns and messages that inspire action
• Someone with a proactive, can‑do attitude, excellent time‑management skills and the ability to get things done in a fast‑paced setting
• A values‑driven professional who wants their work to make a genuine and lasting difference

Why join us?

• Salary up to £55,000, depending on experience
• Early finish every Friday at 2pm
• Supportive, values‑driven and collaborative culture
• Senior leadership role with real influence and autonomy
• The opportunity to make a meaningful difference in people’s lives

How to apply

To apply, please submit your CV along with a supporting statement outlining how your experience, skills, and values align with this role.

We actively welcome applications from people with lived experience and from under‑represented communities.

Closing date: 26 May 2026 at midday
We may close this vacancy early if we receive a high volume of suitable applications.

Please note: no recruitment agencies or third‑party applications, thank you.

Our values

• Collaboration- Working closely with our residents, customers, locality and service users to understand and respond to their needs
• Caring- Caring for others and the environment
• Respectful- Treating people with respect
• Efficiency -Using resources effectively and efficiently