About the role

Sense has an exciting opportunity for someone to join our successful Engagement team as our Supporter Retention and Development Manager. This full time position will initially be homeworking, but will be based at our head office in King’s Cross, London, post pandemic. This is a fixed term, maternity cover contract for 9 months.

Our Supporter Retention and Development Manager will lead on the development and implementation of the supporter retention strategy, inspiring and motivating people to continue connecting and contributing to our work. Sense has had a very successful year, with our supporter base growing by a third, and this role will be at the front of driving and maintaining that growth. Responsibilities will include:

Managing direct marketing activities including mail, RGPSMS and telemarketing, and our appeal, newsletter, and raffle programmes.
Reviewing and interpreting research and data, monitoring KPIs, and reporting on activity.
Collaborating with other Engagement teams and the wider organisation to deliver fully integrated supporter engagement activities.
Line managing one direct report.

Key skills and experience

Extensive experience of direct marketing techniques to maximise income.
Ability to devise and implement a fundraising strategy and operational plan.
Strong communication skills, with the ability to manage relationships with agencies and suppliers and negotiate maximum value for Sense.
High level of IT literacy, including the full Microsoft Office suite and fundraising software, ideally Raiser’s Edge

For a full job description and person specification please see the link below.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

The Role

This is an amazing opportunity for an experienced fundraising lead with skills across income generating channels and a hands-on approach, to be involved in establishing and growing a fundraising service in a respected patient organisation charity.

Allergy UK is the only national charity that provides support services for the breadth of the allergic community across the UK. With your expertise and innovation our charity can diversify and grow its income generation through a range of fundraising opportunities, which will enable us to ensure that we can deliver even more support and services to the estimated 21 million allergic community across England, Scotland, Northern Ireland and Wales. 

Allergy UK’s “new ambition” is a vision where ‘no-one should die from allergy’ and our mission is ‘for everyone in the UK to take allergy seriously’.  At the core of our 5-year ‘strategy for change’ is the exciting opportunity for an experienced Head of Income Generation to contribute to the development and implementation of an income generation strategy and the establishment of Allergy UK as a fundraising charity.

The Head Income Generation will play a key role in raising our national profile, identifying opportunities for growing our income through creating new approaches to fundraising. 

The postholder will be responsible for raising and growing revenue in line with budget expectations and will lead and implement a strategy to increase diversification of income. They will grow and lead a team of fundraisers and be a member of the executive leadership team reporting to the CEO. 

Candidates should have a track record of achievement and leadership at a senior level in income generation, preferably with expertise in the not-for-profit sector.

Key responsibilities are:

• Part of the Executive Leadership Team with responsibility for bringing about and embedding an internal cultural change, with a specific focus on income generation across the charity.
• To contribute to the development, implementation and delivery of a sustainable Income Generation Strategy that is aligned to the charity’s strategic objectives, building support, generating income, and raising the profile of the charity across the UK.
• Work closely with teams across the charity and its trading subsidiary service areas to deliver an implementation plan that supports the Income Generation Strategy and creates a sustainable model for the organisation.
• Develop and monitor fundraising data reporting to inform return on investment performance.

Salary: £45k to 48k depending on experience

Holiday: 28 days plus Bank Holidays

Pension: 3% Employer, 5% Employee

Free Parking

We look forward to receiving your covering letter and CV.

Closing date for applications: 9am on 19th April 2021.

Initial telecom interviews: Week of 26th April 2021

Interviews for selected candidates: Week of 4th May 2021.

If you would like an informal discussion about the post with the CEO then please request in your covering letter.

TPP Fundraising and Development team are delighted to be supporting an amazing disability charity as they look to recruit a Supporter Acquisition Manager into their successful fundraising team. This is a great opportunity for an experienced fundraiser looking for a role that will give you the variety of multi-channel campaigns as well as developing new approaches.

Job title: Supporter Acquisition Manager
Charity cause: Disability
Salary: £35,225
Location: London with home working

As the Supporter Acquisition Manager, you will be responsible for managing over the acquisition programme, delivering a range of campaign utilise a variety of channels such as direct mail, DRTV, PSMS and digital. This is an exciting time for the team as they look to build upon their success and invest in new campaigns to attracted new supporters. Preparing and presenting new campaign proposals to the Head of department, along with the continued testing and innovation of products that are offered to their audiences. You will work closely with the Retention and Development Manager to ensure there is consistent communication to all supporters as well as an effective welcome plan in place. Another key relationship within this role is with the data team to ensure there are accurate and effective reconciliation as well as reporting on key performance indicators.

They are looking for a candidate that has solid experience within Individual Giving, delivering successful campaigns across a variety of different channels. Key to this role will be knowledge of different approaches, having experience delivering through DRTV, PSMS, direct mail, inserts, telephone and digital. You will have experience managing a relationship with suppliers/external agencies, ensuring campaigns are delivered on time and with the right message. You will have experience line managing a team, being key to their personal development and success of their work. Finally, they will be looking for someone who is confident analysing data, using this to drive successful campaigns.

If you have read through this role with great interest, have the necessary skill set and experience that is vital for this role then I would be keen to have a conversation with you. Apply within and we can arrange a time to chat.

Join the highly successful ISM working to support musicians

Central London – Head of Legal Services

Permanent and Full Time – £60k  - £65K per annum

The ISM is looking for an experienced senior manager to manage our outstanding legal services and lead on in house legal matters such as GDPR, governance, health and safety and safeguarding. This is a senior role and as such you will be a member of the Senior Leadership Team while at the same time managing on a day to day basis the legal function including a skilled legal team.

The ISM has seen significant growth in membership over recent years which now stands at close on 11,000 members and much of this has been driven by its outstanding services. You will have at least 5 years senior management experience and be a fantastic team player who is proactive and solution focussed. You will always be prepared to go the extra mile,  have excellent written and interpersonal skills with great attention to detail. 

You will be joining a professional staff team who are normally based in Bayswater, London but are currently working from home, where the emphasis is on good communication and team work.

To apply please send a full CV and covering letter saying why you are right the person for the job and join us in supporting the music sector at this critical time.

Closing date is Monday 17 May 2021 at 9.30.  Interviews will be held shortly thereafter.

Saint John of God Foundation is part of a global group that delivers healthcare in over 40 countries in Africa, Europe, North America, South America, and Australia.  The Foundation is responsible for raising funds for healthcare work in Ireland, Malawi and eight countries in West Africa though raising money in Ireland, UK, and the Netherlands.  The Foundation raises over €8m per year mainly from over 45,000 regular monthly donors.  The Foundation is now seeking to expand its fundraising income with the following key objectives:

1. Increase the base of regular giving.

2. Increase the level of cash/ appeal giving.

3. Maximise the return form tax efficient giving programmes.

4. Increase the proportion of regular and appeal income delivered on-line.

The successful candidate will be responsible for an investment budget of €0.75m.

Purpose of Role

The successful candidate will be responsible for

• Strategic development, budgeting and annual forecasting of all donor recruitment, retention and donor development, including making investment cases for long term growth in Ireland, Northern Ireland and The Netherlands.
• Overviewing of the individual fundraising programme, developing fundraising strategies and managing a range of activities across the whole supporter journey. 
• Taking lead responsibility for the day to day running of the Individual Giving programme including line management of fundraising staff. 
• Advising on the Individual Giving programme of our sister charity in The Netherlands, Hospitaal Broeders.

Principal Accountabilities

1. To have an overview of the entire Individual Giving programme; developing fundraising strategies and managing a range of activities across the whole supporter journey. (50% of time)

• Lead responsibility for planning and co-ordinating all aspects of integrated marketing campaigns, across a range of channels such as D2D, Direct Marketing, Telemarketing and DRTV.
• To be responsible for operational plans for the development of individual supporters ensuring seamless transition from initial recruitment through to on-going tailored communications and retention programmes.
• To be responsible for developing an effective integrated communications programme for cash donors and regular givers, and to be responsible for data segmentation strategies and tailoring communications according to donor profiles.
• To develop and implement donor recruitment strategies including DRTV & D2D in order to achieve strategic goals laid out as part of the organisational strategic plan.
• To be aware of trends affecting the charity marketplace for donor recruitment activity and direct marketing in general, identifying changes, predicting future trends and implications, and making recommendations as necessary.

2. To lead in the budgeting and annual forecasting of the programme, including making investment cases for long term growth (20% of time)

• Play a key role in the annual budgeting process.
• Manage the forecasting and reporting on a monthly basis.
• Co-ordinate analysis of campaigns and constant development of present and future campaigns as a result of learnings.
• Ensure strong supporter engagement via the development of excellent donor operations and management of call centres.

3. To take lead responsibility for the line management of the Fundraising Team (15% of time)

• Manage and develop the team through the annual appraisal process and regular one-to-one meetings.  Be a positive role model, motivate and facilitate personal and professional growth and progression where possible.

4. Other duties where necessary (15% of time)

• Advise on the optimisation programme of the Dutch IG Programme.  The Dutch charity has its own management and staff responsible for fundraising development and delivery.
• Play an active role on the Saint John of God Foundation management team.
• Negotiate with, manage and motivate key agencies and suppliers within their specific area of expertise.

The principal accountabilities are not meant to be an exhaustive list of tasks. The need for flexibility is required and the job holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.

Profile

Experience

• Significant experience in Direct Marketing including proven experience in devising and implementing successful integrated direct marketing income driven campaigns to mass market audiences using current best practice.
• Proven track record in generating significant fundraising income.
• Effective financial management, control, and prioritisation of budgets, including annual planning, reforecasting and presenting investment cases.
• Practical knowledge of working with Salesforce or a similar CRM and MS Office, particularly Excel.
• Competency on all social media channels.
• Experience of devising and implementing segmentation, targeting and prompt strategies.
• Experience of managing creative, print and media agencies with practice in negotiating strong commercial agreements.
• Demonstrable experience of leading, managing, motivating and inspiring a team.
• Experience of appraising new ideas and proposals and testing (or not) as appropriate.
• Experience of working for a not-for-profit organisation would be desirable.

Skills (Special Training or Competences)

• Strong analytical ability.
• Positive, results driven individual.
• Proven strategy development, project management and planning skills.
• Robust, confident, ‘can-do’ attitude.
• Creative and innovative thinker motivated by pushing the boundaries.
• Excellent interpersonal and communication skills.

Core Behaviours

• Change & Improvement.
• Delivery and Implementation.
• Communicating & Influencing.
• Planning & Organising.
• Team Working.
• Decision Making.

Key Relationships

Internal

• CEO.
• Management team.
• IG Team.
• Manager – Netherlands.

External

• Representative agencies
• All fundraising agencies – Telemarketing, print etc

The deadline for application is Sunday April 25th, 2021

Corpus Christi College is seeking to appoint a Senior Development Manager. The newly appointed Director of Alumni Relations and Development is building a team to support the College in a new phase of its fundraising and alumni development activities. The successful applicant will become part of a friendly, close-knit community of Fellows, students and staff, within a beautiful, small historic College, which dates back to 1352.

We are looking for a talented, enthusiastic, well-organised and articulate Senior Development Manager to be part of a dynamic, innovative and supportive team. Reporting to the Development Director, you will play a key role in forming relationships with donors to secure their lifelong financial support to their College.

The postholder manages the Annual Fund, Telephone Campaign, targeted web and mail campaigns, and the College’s legacy programme (The 1352 Foundation Society). Your work on the Legacy programme will continue a centuries old tradition that can be traced back to Margaret Andrews’ will in 1349, which provided the impetus and imagination to found our College.

You will evaluate and deliver newer forms of regular giving projects such as digital fundraising, Giving Days and country specific activity. The post holder also oversees a portfolio of donors and prospects to identify, cultivate, solicit and steward as appropriate. Other key areas will include managing the growth and stewardship of the Friends of Corpus scheme, and our career networking and mentoring platforms. Skilled at building relationships, you will represent the DARO within College and at external alumni events. Through your work you will raise significant funds for the College, with annually agreed targets.

As a senior member of the team, the Senior Development Manager will be central to the achievement of ambitious fundraising goals, with a revival of focus in this area, in line with the strategic plans of the College. This is a career-enhancing opportunity to get involved in the early stages of these plans by working on the articulation of new fundraising projects. The Senior Development Manager plays a key role in maintaining and enhancing the relations between the College, its members, and other potential supporters, encouraging a steady growth of support for Corpus annually.

Candidates should have annual fund, regular giving, direct mail or telephone fundraising experience. The position will suit anyone who is now wanting to offer their services to this exceptional collegiate community, on the cusp of a new fundraising campaign. It is an exciting post for someone who enjoys a busy and demanding workload, is able to manage multiple projects simultaneously, and has a passion for the detailed planning and organisation required to deliver a successful telephone campaign and other mass fundraising events.

This is a full-time, permanent appointment. You will receive a competitive salary, excellent benefits and conditions of employment, including a pension scheme, generous holiday entitlement, car parking and use of College facilities.

We seek to reach more of the 20,000 sustained NEET 19 to 24 year old Young People in East London and Women from disadvantaged families in East London where child poverty rates are at 56%.  We are looking for an inspirational leader to achieve timely education and soft skills outcome for our students, at scale.

The purpose of the role of Head of Education and Inclusion is to oversee outstanding delivery to students at both of City Gateway’s sites: The Pavilion (Youth Programmes) and Stepney Life Centre (Women’s Programmes), as defined by Ofsted. Working with the CEO (as Ofsted nominee) and the Quality & Training Manager they will oversee the implementation of City Gateways Quality Cycle across all programmes and delivery working collaboratively with colleagues on City Gateway’s journey to excellence. 

They will act as Principal Safeguarding Officer (PSO) for the organisation managing arrangements for learner safeguarding and welfare and ensuring they are followed in full. The post holder will work with the Coaching Manager to lead in the Matrix accreditation as well as ensuring that all provision delivered by City Gateway complies fully with ESFA (Traineeship and Apprenticeship) & ESF contracts, statutory legislation and awarding bodies.The post holder will also hold the position of Health and Safety Officer and ensure equality and diversity are in place to enable us to deliver our mission with integrity.

Working collaboratively across the organisation, using your expertise in education and training, you will build and deliver an unbeatable programme and first class customer service to our students and volunteer partners, that delivers excellence and achieves ambitious targets for our Young People, Women and for the organisation as a whole.

Kidney Research UK is partnering exclusively with Robertson Bell to recruit to a head of finance role on a permanent, full time basis. Kidney Research UK is the largest charity dedicated to kidney research in the UK and their vision is to free lives from kidney disease. With a head office based in Peterborough, this brilliant charity is now seeking a new head of finance to join their team in this key role.

Kidney Research UK fund research into all aspects of kidney disease, from understanding the condition, to how they can prevent and treat it. The charity’s mission is to discover better and kinder treatments. Kidney disease still affects three million people in the UK and one million of those don’t know they are at risk. Kidney Research UK is here to be heard, to make a difference, to change the future and to end kidney disease.

The key responsibilities will be:

• Work closely with the executive directors to develop the charity’s financial strategy to deliver the recently updated charity strategy.
• Manage, motivate, and develop the finance team to realise their full potential.
• Support the executive directors and trustees in financial decision making.
• Lead the annual statutory accounts preparation and independent audit and contribute to the Annual Report.
• Provide technical expertise to the finance team and wider charity and ensure adequate systems and controls are in place and operating effectively to minimise risks.
• Identify improvements in procedures, processes, and policies.
• Develop the charity’s rolling forecast and budget and oversee the management and planning of cash/investments.
• Provide legacy case management oversight and review legal contracts’ terms and assist with commercial negotiations oversight.
• Maintain a clean annual audit report, and accurate statutory accounts reflecting the management accounts.

The organisation:

Kidney Research UK have four key values which underpin everything they do.

• Ambition. To achieve more. Sooner. We want to make change happen bigger, faster and

bolder than ever before, grounded in the hopes and needs of the kidney community.

• Bravery. We’re not afraid to stand up to be counted. We’re going to expect more of ourselves, of the Government, of the NHS, of our researchers.
• Passion. We care and we want the kidney and research communities to know that we do. Our passion comes across in our actions, desire for change and determination to do better by people suffering from kidney disease.
• Urgency. Every day brings added misery and pain to more people as the number of kidney disease diagnoses rise. Too many lives continue to be ruined. We have to step in and help right now. 

This head of finance position would be based at Peterborough. Managing a team of four, this head of finance will need to live a commutable distance from the office so they can meet the minimum expectation of two or three days working in the office. Working from home on the remaining days will be offered.

The successful candidate will:

• Qualified accountant (ACA, ACCA, CIMA or equivalent)
• Experience in a senior finance role
• Experience of managing and developing small teams
• Experience of effective use and development of finance systems and reporting tools
• Knowledge of terms of legal contracts and experience of contract/commercial negotiations
• Ability to think strategically and plan accordingly
• Ability to provide meaningful and actionable positive and corrective feedback to others
• Great interpersonal skills

Previous charity experience is desirable but in no way essential.

The closing date for applications is 23 May with first stage interviews taking place the week commencing 31 May. Applications will be under constant review before the closing date so please submit your application to our exclusive search agent Robertson Bell. Apply now to be considered!

We are a social mobility movement committed to ensuring that every young person experiences educational equity.

As an award-winning, fast-growing charity our mission is to support young people from disadvantaged communities to identify and fulfil their potential. Working in partnership with schools, we deliver academic tutoring programmes that improve a pupil’s grades, confidence and independence so they can win places at top universities and on high level apprenticeships.

Having turned seven years old in February 2021, we’re at an exciting stage of growth and have ambitious plans to scale our impact and reach. This coming academic year, we are supporting over 2500 pupils. Currently working across London, the South East, the West Midlands and the South , we are looking to thoughtfully scale our academic programmes into hard-to-reach deprivation areas; develop a primary strand to our work; and increase the impact of our programmes.

The West Midlands has been one of our key emerging hubs. Since 2016, we have developed partnerships and relationships across the region with schools, universities and collaborators. We are now looking for a leader to realise the region’s full potential.

We need an outgoing self-starter to drive our work in the West Midlands forward, making it a sustainable hub that delivers real social impact. As the public face of the organisation, you will be responsible for partnership development, profile raising and managing our programmes from volunteer recruitment all the way through to evaluation. This is an in at the deep end role and you will flourish in a small dynamic team with real influence in decision making.

Key Areas of Responsibility

Growing the West Midlands as a sustainable CoachBright region:

• Generating new school leads and securing programmes
• Generating income outside of school programmes
• Growing a strong and supportive network of schools, Multi-Academy Trusts (MATs), universities, corporate partners and others
• Ensuring retention of volunteer coaches (meeting minimum targets set termly)

Create a thriving community of social mobility advocates among university students and young professionals:

• Delivering recruitment strategy for West Midlands programmes to meet termly targets
• Training volunteers in coaching and our pedagogy.

Oversee multiple in-school programmes across the West Midlands:

• Setting timelines for programme start and finish dates
• Communicating with school staff weekly to provide feedback following sessions
• Visiting schools to oversee quality. Programmes to include a mixture of Core Programme: University student volunteers coach pupils in Yr 9-13 and Peer to Peer Programme: Year 12 pupils coach pupils in Yr 7-10.

Programme Design and Delivery

• Contributing to the design of current workshops and creating new workshops when needed
• Running in-school and virtual workshops for groups of pupils (KS3-5) and facilitating university trips at the start and end of our programmes

Managing partnerships with West Midlands universities:

• Maintaining regular contact with relevant staff members in outreach and or/volunteering teams at each university
• Managing room bookings for events at university campuses

Line managing a team of Programme Officers and Head Coaches:

• Managing a team of up to 6 full-time programme officers
• Delivering training for Head Coaches in the West Midlands
• Holding 1-1 appraisals to monitor performance and set actions

Embodying our values (humility, high expectations, serving the team, responsibility and resilience) and demonstrating commitment to our mission.

Person Specification

Essential characteristics and experience

• Passion for social mobility: we have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.
• Relationship building and facilitating: this a public-facing role so you will love communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.)
• Organisation: working in a fast paced young organisation you’ll be able to work between different programmes and workstreams.
• Resourcefulness: we’re a small, dedicated team - you must be a self-starter prepared for practical roles with lots of responsibility. A willingness to stay solution-focused with last minute challenges is a must!
• Young People: experience in a school or youth organisation as a facilitator.
• Flexibility: the role will occasionally involve working evenings & weekends
• Full clean driving licence: the role will involve substantial travel across the region visiting our partners.

Desirable knowledge/experience:

• 2-3 years frontline experience working in a school or social sector for example as a teacher or workshop facilitator.
• Experience recruiting volunteers.
• Experience of working in a small team and working independently.
• Experience measuring and evaluating the impact of youth-based programmes.
• Experience of sales in an education context.
• Knowledge of programme design, pedagogy or coaching.
• Knowledge of UK university sector, including knowledge of the UCAS process.

Benefits:

• An opportunity to contribute to a young, exciting social enterprise with scope to input widely and take on new roles.
• Starting Salary: £28-30k per annum
• Annual Leave: 28 days pro rata
• Office space: initially working from home. Longer term to be based between our West Midlands Office (Birmingham City University) and partner schools with travel to other regions.
• Training: we are a reflective organisation and keen to support your professional development. Opportunities include being matched with a mentor in the social sector and becoming an accredited Executive Coach

Key Information:

• Length: 12 months (with likely extension dependent on performance and funding)
• Hours: Full Time
• Reporting to: National Programme Manager
• Responsible for: Region and its programmes
• Start Date: June-August 2021 (flexible for the right candidate).

TO APPLY:

Please email your CV and a cover letter of no more than 350 words to Robin by no later than Friday 4th June, 12pm.

Please note: We will be interviewing successful candidates on a rolling basis, so may close the post at any time. Early application is therefore highly encouraged. 

Access to justice should be equally available to everyone, regardless of their financial situation. Receiving the legal advice, they need makes a huge difference to people's lives, reducing debt, poverty and homelessness, and combatting discrimination and injustice.

London Legal Support Trust (LLST) works to support law centres and legal advice agencies in London and the Home Counties by providing them with grant funding alongside other forms of support. We offer our knowledge and experience of the sector to help the agencies become more sustainable. We also work with other grant-making bodies.

We are seeking an experienced fundraiser to develop a philanthropic and corporate programme, forging new relationships and building on established connections which exist through our exceptional events programme, and London Legal Walk, which raised £895,000 in 2019.

Do you want to use your excellent communications skills to build relationships with people who can give significant gifts to this inspiring cause? Do you have experience of meeting and exceeding income targets across a range of income streams?  We are looking for someone who can influence and motivate others, build positive relationships with key stakeholders and work collaboratively throughout the organisation.

Working in a small, friendly and energetic team, you will be able to make a significant contribution from the start. This is a fantastic opportunity for someone to have a real impact on the fundraising, communications output, marketing and organising of events. You will work very closely with the CEO of LLST as well as Head of Fundraising and the Events Manager.

We encourage flexible working and part-time options for the right candidates, including job-shares if the right mix of experience can be found.

Wave Café, a social enterprise based in North London, seeks a creative, organised and community-minded development director to oversee the strategic planning and delivery of its exciting, inclusive community café project.

Status: Part time (3 days /week, with potential for growth)

Salary: £30,000 p/a, pro-rata

Start Date: September 2021

Who we are

Wave Café is a charity whose aim is to reduce inequalities and radically change attitudes to learning disability and difference in our local community. While we recognise there is lots of provision for people with learning disabilities in our society, places where people of all abilities mix with each other as equals, not as ‘helpers’ and ‘service users’, are few and far between. By creating a community space where We are All Valued Equally, Wave Café showcases an alternative brand of community – one where people of all ages, backgrounds and abilities spend time together - socialising, working, creating, and enjoying each other’s company and qualities.

We currently operate an inclusive community café space in Muswell Hill, North London, 9am-5pm on Thursdays. We open our doors to those with and without learning disability in our community, offering a relaxed and friendly space to work or socialise, with inclusive art and yoga and great food  (at an inclusive price point).

We are looking to move to opening two days each week as soon as we can.

What it’s like working for us

Wave Café is a small and intimate charity with a warm, friendly and non-judgemental ethos. You will get to know the members of our vibrant and diverse community quickly – it is a bit like a very large family! It is vital that our staff can maintain the balance between the informal, inclusive atmosphere with the necessity to maintain high standards in the running of the café.

Equally, as an organisation developing in size and capacity, there will often be times when you will need to be self-directed in your work – taking initiative and thinking on your feet.

You will be expected to ‘get stuck in’ at all levels of the organisation, happy to do the organisational and managerial aspects of the role as well as the more everyday tasks. Wave Café also places huge value on the relational and interpersonal aspects of the role – it will be important that you can work alongside and get along with all different types of people.

Who we’re looking for

For this role, we are looking for someone with experience of working in a small business, charity or start-up environment. Alternatively, someone with a background in education or support work with adults, children or learning disability.

We want someone dynamic and creative, who can bring a fresh and exciting pair of eyes to this small social enterprise as it seeks to take the next steps in its growth. Good inter-personal skills are essential, as there will be lots of relationship building and community work involved with the post. We also require someone with the capacity to line-manage a varied team, and proven experience of planning and delivering projects.

You should have an interest in food and the creative arts, and a keen imagination, able to devise and plan engaging activities and events at the café. Some experience of working with websites, data management and social media would be desirable.

You may have previous experience working within an inclusive environment, or with people with learning disability, but it is not essential. Above all, you will be willing to work with difference, and open to learning from this experience. We recognise that changing one’s own attitudes to disability and difference can take time and hard work – we’re all on the journey!

Please refer to job description for more details.

How to apply

Please send a CV before Friday 28th May. You should include a brief personal statement (no more than 500 words) explaining why you are attracted to working in an inclusive environment and why you feel you will be suited to work within Wave Cafe.

Shortlisting will take place in the week beginning Monday May 31st. Interviews will take place over Zoom, and these are planned for the week beginning Monday June 14th.

Wave Café is committed to an equal opportunities policy for employment. If you feel you require support with any aspect of the application process, for whatever reason, the please let us know.

TPP Recruitment have started to support a leading national children's charity as they look to recruit a Fundraising Manager within their Supporter Development team. They have created this position to focus on rooting a supporter experience in across their welcome and retention programmes. You will work with the Head of the department and be responsible for the supporter journey of newly acquired and existing audiences of the charity.

Job title: Fundraising Manager - Supporter Development
Charity cause: Children
Location: London head off, home working included
Salary: £37,300 to £43,200

As the Fundraising Manager of this very successful supporter development team, you will play a key role in maximising income for the charity while minimising attrition rates from supporters. Play a key role in developing their welcome programme and delivering an excellent supporter experience. You will be working with the head of the department to provide insight into the retention strategy as well as supporting with input into the acquisition strategy. You will ensure that all communications sent to supporters are relevant and targeted based on audience insight. Part of this role will see you line manage a team, ensuring their continued development and progress whilst ensuring the highest quality of work. You will need to ensure that all finds made through insight and activity reviews are reflected in the supporter journey.

They are looking for someone who has developed and delivered a multi-channel supporter journey within a charity setting. You have experience of managing a welcome journey delivered through a variety of channels to support an acquisition strategy. You have worked with data teams to gather insight to support in implementing improvements. You will also have strong interpersonal skills, being able to build working relationships both internally as well as with external agencies.

If you have read through with great interest and feel like your experience would be an asset to this charity, then please do apply within.

Introduction

Are you interested in finding new ways to raise money for a charity?
Are you passionate about being led by audience insights and market trends?
Are you a target-driven individual who loves a challenge?
Are you passionate about achieving everyday equality for disabled people?
Join an amazing group of Disability Gamechangers and make a lasting impact for disabled people.

We are looking for an experienced direct and digital marketing professional to join our Public Fundraising team. The primary focus of this role is to lead on the diversification of Scope’s income generation programme.

Audience-focussed and digitally savvy, you will have a proven track record of delivering engaging direct marketing campaigns to generate income, increase value and develop loyalty.

Over the next four years Scope’s services will directly reach two million people, driving change for many of the 14 million disabled people in the UK.

Scope depends on support from many hundreds of thousands of people to achieve strategic goals. In order to achieve these ambitions, Scope needs to diversify income streams to drive financial supporters from a wider portfolio.

An example of this is the multiple award-winning Mindful Monsters subscription product which connects Scope supporters and the cause through mindfulness play for children and their families.

We are investing in an innovation project to improve the profitability of this product. In addition to managing the retention of existing customers, this role will be responsible for leading on this project and all other new product development at Scope.

The Role

• • Project managing an innovation project to increase profitability of Scope’s subscription product, exploring new and existing options for target audience, brand, creative development, supporter journey and infrastructure. 
  • Managing the relationship with innovation partners and creative agencies. 
  • Mapping out and testing supporter journeys and building communication plans to support this.
  • Ensuring the timely fulfilment of regular communications via mail, email and social media.
  • Evaluating work/progress on a regular basis, reporting to the team and managers as appropriate
  • Ensuring that KPIs are met, and costs are all within agreed targets.
  • Working closely with the supporter care, social media, and the community fundraising teams to grow engagement and ensure positive supporter service through existing social media, digital, and offline channels. 
  • Keeping up to date with news and trends relating to the external market and opportunities for NPD.

Fixed Term Contract - 12 Months

35 hours per week (Monday to Friday)

Full job description

About you

An innovator. We are looking for someone with a keen interest in the charity market who is open to new ideas for raising money, driven by audience insights and market trends. Someone with a passion and good understanding of developing and managing retention activity including; supporter journey development and optimisation, retention modelling, campaign/account/project management, and content management to engage and inspire supporters.

An inspiring project manager. We are looking for someone who can build relationships and work effectively across numerous teams, stakeholders and external agencies.
A target driven and creative individual who loves a challenge and is focused like we are on Everyday Equality.

Disabled candidates

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We are always looking for applications from disabled people. If you are disabled and you have the skills and, or the experience to do the job, we really want to interview you. Just let us know in your application that you are applying under the Guaranteed Interview Scheme.

Membership Marketing Executive – Retention

£29,000pa

Main locations RHS Garden Wisley, Surrey, plus home working and Head office in London

We are looking for an experienced, pro-active, enthusiastic and organised Marketing Executive to join this busy membership marketing team. The role is to work on e-newsletters, email marketing and direct mail campaigns to drive member engagement through our beautiful Gardens, magnificent Shows and other member benefits, and the charitable work of the RHS.

The post sits within the Membership Marketing team and has responsibility for the planning and delivery of membership retention campaigns to maximise retention amongst our 520,000 members. The post reports in to the Membership Marketing Manager.

Key responsibilities of the Membership Marketing Executive role

The Marketing Executive will be responsible planning and delivering direct marketing and e-marketing campaigns to increase member engagement and support retention targets

• Curating the fortnightly member e-newsletter
• Working with Membership Marketing Manager to plan and implement email and direct marketing campaigns including creative brief, data brief, production and deployment
• Working with creative agencies on development of new campaigns
• Supporting the Membership Marketing Manager developing customer journeys
• Managing the offers programme
• Monitoring and analysing results of campaigns

About you                                                                                                                                                             We are looking for someone with at least 2 years’ experience in a Marketing Executive role or equivalent where you have been responsible for delivering email and direct marketing campaigns. Ideally you will have the following skills:

• Experience of creating email marketing communications
• Experience of sourcing content for emails and marketing communications
• Experience of direct marketing
• Good copywriting skills
• Ability to build relationships with key stakeholders at all levels
• Strong project management skills and ability to manage workload
• Ability to work in a busy environment, prioritising tasks and meeting deadlines

We offer a wide range of benefits as part of your employment package which include 25 days holiday and life assurance.

To apply please visit our website via the link.