Head of supporter retention and development jobs

About the role:

Porchlight is dedicated to supporting people facing homelessness, poor mental health, and poverty. Our donors are at the heart of everything we do, and we are looking for a strategic and visionary Supporter Development Manager to lead our individual giving and legacy programmes at a pivotal moment for the charity.

While you will be based at our Canterbury office (with a required attendance of every Tuesday to collaborate with the team), you will also benefit from our hybrid working policy.

You will lead on understanding our audiences and developing compelling donor journeys that build long-term, sustainable relationships. You will provide essential leadership, overseeing the individual giving budget and KPIs while line-managing the Senior Individual Giving Officer and Data Co-ordinator to ensure the highest standards of donor care. You will also play a vital role in planning and delivering bold, multi-channel campaigns that generate essential income, grow our donor base and bring our cause to life.

Working closely with the wider Fundraising and Communications teams, you will act as a spokesperson for our mission, turning data-driven insights into impactful action. Whether you are designing a new fundraising product, overseeing campaign performance reports, or ensuring our database management meets the highest regulatory standards, your work will directly empower our supporters to help us change lives.

The role requires:

• Managerial and Fundraising Expertise: You have a minimum of three years’ experience in a project management or direct line-management role, with a proven track record of meeting financial targets and KPIs.
• Administrative and Analytical Excellence: You are confident using digital tools (Word, Excel, Outlook) and CRM systems like Raiser’s Edge to manage complex data, track campaign activity, and ensure compliance with GDPR and Gift Aid regulations.
• Strategically-Minded and Creative: You have a strong understanding of donor journeys, digital marketing channels, and how to create products and messages that inspire long-term loyalty.
• Organised and Adaptable: You excel at managing multiple projects simultaneously and are willing to work flexibly, including occasional unsocial hours, to support fundraising initiatives and events.
• Impact Reporting: Using the Raiser’s Edge database to track progress against KPIs, manage donor data hygiene, and ensure every supporter is thanked personally.

Role details:

Working pattern: 9am to 5pm Monday to Friday with some flexibility required. 

Location type: On-site / hybrid working.

Contract type: Permanent, 37.5 hours per week

Interview date: 8th June 2026

Dog Aid Scotland

Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.

This is an exciting opportunity to join a long-standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increasing the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.

Role Description

The Head of Income and Engagement is responsible for diversifying and growing Dog Aid Scotland’s fundraising income streams as well as overseeing the charities strategic communications and marketing activity. Reporting directly to the CEO, the postholder will develop and deliver a comprehensive Income and Engagement Strategy that ensures sustainable income growth, deepens supporter engagement and increases awareness of this long-standing charity. As well as working at a high level, this will be a hands on, operational role which is expected to work directly with donors and lead on fundraising activity.

Key Responsibilities

• Lead the development and implementation of Income and Engagement Strategies aimed to grow income sustainably and significantly increase awareness of the charity
• Grow income from individual giving, regular giving, fundraising events and legacy giving, whilst looking to develop further income streams such as major donors, trusts and foundations in future.
• Develop strong donor journey that's engaging, from recruitment and stewardship to longer term donor retention.
• Create and deliver engagement strategy focused on growing brand awareness, deepening engagement and understanding of the charity, its impact and services.

For more information on the role and how to apply please see the Job Pack below. 

About the Charity:

‘Ending Homelessness, Restoring Lives, and Sharing God’s Love.’

Rooted in Christian compassion, our mission is to ensure that every person in Leeds has access to shelter, support, and dignity - regardless of background - through compassionate care on their journeys out of homelessness.

About Our Employees:

The twin objectives of St George’s Crypt are the relief of hardship and poverty among those living with homelessness, poverty and addiction in the city of Leeds and beyond; and the advancement of the Christian religion for public benefit. Therefore, it is key for the employees and volunteers of the Crypt to be sympathetic to the Christian faith which underpins all our work.

Job Purpose:

To drive, lead and grow our income generation strategy. This senior leadership role has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.

To play a key role in shaping the organisation’s future, working closely with the deputy CEO, senior leadership team, and trustees to ensure we have the resources needed to deliver lasting impact.

To increase income from the corporate sector and raise the organisation’s profile within the business community.

Key Job Role Responsibilities and Main Tasks:

Strategy & Leadership

• Improve on and deliver the fundraising strategy aligned with organisational priorities and growth plans.
• Lead, motivate, and develop the fundraising team, fostering a high-performance and collaborative culture.
• Contribute to organisational strategy as a member of the leadership team.
• Provide regular reporting and insights to the senior leadership team and Board of Trustees.
• Following agreement of budget and discussions with departmental leads, prepare clear objectives for Fundraising.
• Have 3 121s with the team per annum followed by and annual appraisal review.

Income Generation

• Grow and manage income across a range of streams, including:
  • Trusts and foundations
  • Major donors and high-net-worth individuals
  • Corporate partnerships and sponsorships
  • Community fundraising and events
  • Individual giving and digital fundraising
• Identify and develop new funding opportunities and innovative approaches to income generation, particularly corporate donations and partnerships.
• Oversee budgets, forecasts, and income targets, ensuring financial sustainability.

Corporate Fundraising & Partnerships

• Identify, secure, and grow corporate partnerships, sponsorships, and Charity of the Year relationships.
• Build and manage a portfolio of corporate supporters, ensuring effective stewardship and retention.
• Develop tailored partnership proposals, sponsorship packages, and presentations for corporate audiences.
• Represent the organisation within the local and regional business community, including networking events.
• Drive engagement opportunities including employee fundraising, volunteering, and corporate-led initiatives.
• Oversee and grow existing corporate schemes, including the Angel Scheme.
• Monitor corporate income performance against targets and provide regular reporting.

Relationship Management

• Build and steward strong relationships with funders, donors, corporate partners, and key stakeholders.
• Act as a senior ambassador for the charity, representing the organisation externally at meetings and events.
• Work closely with communications and service teams to ensure compelling, accurate impact storytelling.

Governance & Compliance

• Ensure all fundraising activity is ethical, compliant, and aligned with relevant regulations and best practice
• Manage risk across fundraising activities and ensure robust systems and processes are in place

Person Specification:

Essential requirements:

·Significant experience in a senior fundraising or targeted role, ideally within the charity or not-for-profit sector

·Proven track record of delivering and growing income across multiple streams

·Corporate fundraising experience

·Strong leadership and people-management skills

·Excellent relationship-building and communication abilities

·Strategic thinker with strong financial and analytical skills

·Commitment to the values and mission of tackling homelessness

·Must hold a full, clean driving licence

Desirable:

·Experience working with or reporting to a Board of Trustees or director level equivalent

·Knowledge of homelessness, housing, or social justice issues

·Experience of organisational growth or income diversification

·Relevant professional fundraising qualification

Please see the attached documents for full role details and information regarding the selection process

Job Purpose

The Group Head of Marketing and Communications is a strategic leadership role responsible for shaping and delivering an excellent quality, high impact approach to integrated marketing, brand and communications across the TLC Group.

The postholder will primarily set direction and enable the team to deliver their work, with some direct input into campaigns, messaging and other outputs. 

This role is directly accountable for:

• Growth in key audiences
• Smooth running of the marketing provision of TLC Group including website, social, internal and external comms, press, PR and brands.
• Delivery of high-quality campaigns, on time and to budget, which deliver agreed outcomes. 

The role will share responsibility with others for: 

• Growth in fundraised income
• Performance of commercial subsidiaries

Wider Support

The postholder will be supported by the Director of Development as their line manager, and beyond that the Development sub-committee of our TLC Group Board alongside the wider Board itself. 

There will be scope to shape and grow the internal team if / when the TLC Group continues to expand. Beyond the direct team, TLC Group uses a network of freelancers and agencies and there is potentially scope to draw in their expertise, budget permitting. 

Key responsibilities

Strategic leadership

• Provide outstanding leadership and direction for the TLC Group Marketing and Communications team, bringing energy and drive to our ambition.
• Develop and lead the implementation of a TLC Group-wide Marketing and Communications strategy aligned with organisational goals. 
• Lead on positioning the organisation as a sector leader, enhancing visibility, influence and impact. 
• Advise the Executive Leadership Team on marketing, communications and reputational risk. Plan and mitigate against brand and organisational reputational risk and manage crisis communications effectively. 

Brand and Communications

• Lead the development and ongoing delivery of brand marketing strategies for each of our differentiated brands, supporting the transition to an audience led approach. 
• Lead the implementation and embedding of our new brand portfolio across our organisation including successful application of brand identities, values, key messages and tone of voice. 
• Identify opportunities to increase brand awareness and lead the delivery of these across a national footprint. 
• Set the strategic direction for all internal and external communications, including our Press and PR work.
• Ensure our messaging reflects organisational values, mission and impact. 

Income Generation and Commercial Integration

• Support the growth of our Charity by providing Marketing expertise and developing marketing plans which facilitate our partnerships and charitable income generation work (fundraising, philanthropy and grants). Work closely with our Development and Partnerships teams to deliver this. 
• Support the Group's commercial subsidiaries by providing Marketing expertise and developing marketing plans which assist the subsidiaries to meet their revenue targets. Work closely with our Group Commercial Director to deliver this. 

Influencing 

• Support our Policy team (part of our Development team) developing TLC's government relations work through influencing campaigns, parliamentary events and policy responses. 

Digital and Innovation

• Drive digital changes and innovative solutions to improve customer journeys, supporter retention and AI integrations/automations, helping to futureproof our growing organisation. 

Leadership and Management

• Lead the team to deliver across brands, through effective project management and prioritisation as well as ensuring alignment of stakeholder expectations against agreed objectives. 
• Develop our high-performing marketing and communications team and build connections which embed marketing and communications across the entire Group.
• Establish a network of strategic relationships with key stakeholders across team and subsidiaries to support a one team approach, integrated planning and effective delivery.
• Set the Departmental budget with a focus on value for money. 

Stakeholder Engagement

• Build strong relationships with key stakeholders, partners, media and influencers. 
• Represent the organisation externally at events and in the media. 

Organisational

• Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC Group understand that safeguarding is everyone's responsibility. Ensure adherence to policies, mandatory training, reporting concerns, and compliance to protect children and adults at risk.
• Perform any other duties within the general scope of this job profile or as reasonably required by the Director of Development.
• Commit to continuous professional development through engagement in specific opportunities agreed with the Director of Development. 

Person Specification

Experience

• Senior leadership experience in marketing and communications. 
• Proven track record of developing and implementing effective brand strategies across:

           - An organisation with a diverse portfolio of services, brands or sub-brands - and/or

           -A charity or social enterprise with commercial subsidiaries

• Developing and implementing marketing and communications strategies that employ a mixture of marketing channels.
• Producing comprehensive campaigns that increase income and engagement. 
• Building high trust, collaborative relationships and managing stakeholders at every level. 
• Understanding and working with diverse audiences. 

Skills and abilities

• Seeing things both strategically and operationally.
• Managing a multi-brand portfolio in a fast faced environment.
• Creating and managing a departmental budget to ensure a good return on investment.
• Excellent leadership, influencing and relationship management skills, including with freelancers or agencies.

Qualities

• A positive, creative problem solver.

What success looks like

In the first six months, we would expect this role to build a strong understanding of the Group structure and priorities, while starting to bring greater clarity and alignment across the brand portfolio and marketing approach. There is a real opportunity here to shape direction early, deliver some quick wins, and build momentum across the organisation.

By twelve to eighteen months, the expectation would be to see clear, measurable impact in areas such as audience growth, income generation and brand visibility, alongside a more defined and embedded marketing function that is set up to support both the charity and commercial aims of the Group.

This role offers a high degree of ownership, and will suit someone who enjoys building, prioritising and making progress across multiple areas, while helping the organisation focus its efforts over time.

Join the National Institute of Teaching as Deputy Head of ECF Faculty and help shape high-quality, evidence-informed professional development that strengthens teacher and leader development across the education system. This is a strategic leadership opportunity for an experienced education professional to drive programme quality, build influential sector partnerships, and make a lasting impact on teaching and learning nationwide.

About Us

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to generate and synthesize research on professional development to improve the quality of teacher and leader development at NIoT and across the system.

About the Role  

The Deputy Head of ECF Faculty plays a key role in helping NIoT deliver high-quality, evidence-informed professional development programmes. Working closely with the Head of ECF Faculty, this role supports the design, implementation and continuous improvement of programmes, ensures research and sector insight shape delivery, and builds strong relationships with partners across the education sector. The role also helps maintain quality standards, supports recruitment and retention, and contributes to consistent, excellent delivery that advances NIoT’s mission to improve teacher and leader development.

Key Benefits:

• Highly competitive pay and pay progression opportunities.

• Flexible start and end working times.

• Flexible working opportunities, with significant scope for hybrid working.

• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year).

• Entry to the highly valued Local Government Pension Scheme.

• Excellent opportunities to develop your skills and experience and to progress your career.

• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

If you have any queries about this role, please email our recruitment team.

For more information and to apply, please visit our vacancies page.

Closing date: 22 May 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

As a condition of employment this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.

Community Fundraising Officer (South)

 Full time - 35 hours per week

 Location – Hybrid Working with a minimum of one day a week working from Head Office

Join our friendly team

We have an exciting opportunity for a Community Fundraising Officer to join our team, covering the South region. Based within easy reach of our London Head Office, you’ll play a vital role in generating income and building lasting relationships to support families in need.

Our charity

The Sick Children’s Trust is the charity that provides a welcoming ‘Home from Home’ where families with a sick child in hospital can stay. But we’re more than bricks and mortar, our friendly, caring staff are there to support families when they really need it.

Hospital can be a lonely and scary place for anyone, but especially a child. Providing around 3,500 families a year with somewhere to stay together just minutes from the hospital means that they can be by their sick child’s side and have one less thing to worry about.

The Role

This is a varied and rewarding community fundraising role, focused on building strong relationships and delivering income growth across the South.

You will engage and support individuals, schools, community groups and local businesses to fundraise, delivering excellent stewardship and supporter care.

You’ll recruit participants for both ‘run your own’ and third-party events, while developing long-term relationships including with families connected to the charity.

Working collaboratively with House Teams and colleagues, you’ll help increase awareness, manage supporter activity, track income, and maximise opportunities through partnerships and communications.

You’ll also represent the charity at events and within the community.

This role requires a proactive and organised approach, with the ability to manage multiple projects and meet income targets.

 About you

 We’re looking for someone who is passionate about community fundraising and motivated by building meaningful relationships.

You will have strong interpersonal and communication skills. You will equally be as comfortable supporting families who stay with us who want to fundraise, as you are presenting to a room full of students, or potential volunteers.

You have good organisational skills and are comfortable working to objectives and targets. You are able to work with a level of autonomy and innovation to develop your fundraising portfolio and to increase our profile particularly in the areas close to our houses.

Ultimately this is a great role for anyone who loves community fundraising and understands that no two days are the same.

An enhanced DBS check for this role is required.

This is a great opportunity and we are reviewing applications as we receive them, so early application is advised. We may close this post earlier than advertised. 

The recruitment pack will provide you with more information about the role. If this role sounds like something you will excel in, we’d love to hear from you.

To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification 

Closing date: 5th June 2026

Location: London-only (a minimum of three days in our South London Centre per week) 

1st stage interviews: 01/06 and 02/06

2nd stage interviews: 09/06

At The King's Trust, every relationship we build helps young people across the UK turn potential into opportunity. As a Senior Head of Collective Philanthropy, based in London, you will lead one of our most influential fundraising portfolios, shaping high-value collective giving that fuels life-changing programmes. You will oversee flagship initiatives, Women Supporting Women and the Enterprise Fellowship, working at the heart of a charity that blends entrepreneurial drive with deep social impact. 

This is a senior leadership role with real scope. You will inspire and empower a specialist team to deliver multi-million-pound income, stewarding six and seven-figure gifts while developing new networks of committed supporters. Working closely with senior volunteers, trustees, ambassadors and colleagues across the Trust, you will create compelling philanthropic opportunities that reflect both donor ambition and the realities facing young people today. Strategic thinking, disciplined financial management and first-class relationship-building sit at the centre of your work. 

Joining The King's Trust means joining an organisation defined by optimism, integrity and belief in young people. From our South London Centre, you will play a visible role during a landmark period for the charity, helping shape the future of collective philanthropy while modelling inclusive, values-led leadership. This is a rare opportunity to combine senior fundraising expertise with a clear social mission and lasting national impact. 

What happens next?  

Please submit a CV and a Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Senior Head of Collective Philanthropy? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Senior Head of Collective Philanthropy! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Role Purpose

As Head of Creative & Content, you will shape and champion the creative vision of Child Bereavement UK. You’ll lead the development of a bold, purposeful content and creative strategy that brings our mission to life, ensuring every story, campaign and asset is high-quality, evidence-based, accessible and emotionally resonant across all channels.

You’ll set the creative direction and ensure everything we produce is consistently compelling, inclusive and impactful, delivering outstanding user experiences that truly connect with our audiences.

This role leads the full content lifecycle, from strategic planning and innovative production to governance and evaluation. You’ll drive creativity that supports income generation, strengthens service delivery and grows brand awareness, making sure our content doesn’t just inform, but inspires action and change.

Main Responsibilities

1. Leadership, Team Management & Administration

• Work alongside the Director of Marketing & Communications to lead the Marketing & Communications team, ensuring there is a clear direction of travel, an understanding of purpose and exemplary culture embedded to drive future success.
• Provide clear leadership and direct line management to the Brand Lead and Content Creator.
• Build a high-performing content function with strong planning, evaluation and cross-functional collaboration.
• Support and mentor a network of volunteer content creators.
• Champion innovation, best practice and a user-centred approach to content.
• Proactively formulate appropriate, strategic and creative responses and pitch new ideas for campaigns and activities.
• Oversee the content strategy for all level 1 output, and seasonal appeals and campaigns.
• Effectively manage expenditure across all content workstreams in line with agreed expenditure budgets.
• Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR.
• Deputise for the Director of Marketing & Communications when required.

2. Creative and Content Strategy & Governance

• Set, implement and continuously evolve the organisation-wide content strategy, ensuring alignment with strategic aims and audience needs.
• Oversee content systems, processes, policies and tools to ensure consistency, quality, accessibility and compliance.
• Develop a sensitive and safe lived-experience content strategy, ensuring safeguarding standards are met and contributors are appropriately supported in partnership with service teams.
• Identify and pursue content collaboration opportunities to enhance reach, impact and brand visibility.
• Manage the content budget and ensure effective prioritisation and resourcing.

3. Content Creation, Management & Delivery

• Lead delivery of high-quality cross-channel content, including copy, editorial, design and audio-visual assets.
• Develop and provide creative direction for content-led campaigns.
• Grow and manage a library of level 1 and evergreen content.
• Identify new and emerging content opportunities appropriate content opportunities using market insight and analytics to continuously develop Child Bereavement UK’s content position.
• Create, assign, commission and manage a diverse range of evergreen and project specific multimedia content including but not limited to video, audio, design and copy.
• Maintain a robust content production schedule to support organisational priorities.
• Quality-assure and ensure all content meets visual identity, user experience, accessibility, safeguarding and GDPR requirements.
• Support colleagues with interviewing service-users, professionals, staff and supporters and producing high-quality case studies for use across channels including the Impact Report, website, publications, social media and fundraising materials.
• Support and guide colleagues with basic content production duties as needed.

4. Brand & Information standards

• Provide line management and leadership to the Brand Lead to oversee brand (design, editorial and audio-visual) standards across all key external communications.
• Support the Brand Lead to identify and steward brand opportunities and collaborations.

5. Insight, Evaluation & Reporting

• Lead ongoing insight and research activities to assess content effectiveness and identify gaps or opportunities.
• Monitor and analyse content reach, performance and effectiveness producing regular reports for senior leadership.
• Adopt test-and-learn approaches (e.g., A/B testing and insight sharing) to drive continuous improvement.

6. Collaboration & Stakeholder Engagement

• Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic content needs.
• Partner with bereavement services, income generation and participation teams to identify and maximise high-value content opportunities.
• Collaborate with brand and marketing colleagues to deliver projects aligned to the marketing strategy and comms plans.
• Liaise with creative agencies, media partners and freelance suppliers.
• Foster strong cross-charity relationships to ensure coherent messaging and shared learning.

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Person Specification

Essential

Experience & Knowledge

• Proven experience developing and delivering an organisation-wide content strategy.
• Experience leading a content or editorial function in a complex organisation (charity, health, social care or similar desirable).
• Proficient in graphic design and video editing skills (e.g. Canva, Adobe, CapCut).
• Strong track record for producing and overseeing high-quality written, digital, graphic and audiovisual content.
• Experience commissioning and managing agencies, freelancers and creative partners.
• Demonstrable experience creating or stewarding sensitive or lived-experience content, including safeguarding, trauma-informed practice and GDPR compliance.
• Experience of embedding and adhering to content governance and policy.
• Experience managing a team of content specialists and/or volunteers.
• Experience working collaboratively across multiple directorates and with subject matter experts.
• Experience using insight, analytics, testing and research to evaluate content performance and inform decision-making.
• Strong project management experience, managing multiple concurrent content projects and deadlines.
• Strong understanding of accessibility, UX principles, brand management and content governance.

Skills

• Excellent copywriting, editing and storytelling skills across multiple formats and for diverse audiences.
• Skilled in producing high-quality video and audio content, including hands-on skills in filming, recording and editing.
• Ability to translate complex or clinical information into clear, engaging content. Ability to set strategic direction and translate it into actionable plans and workflows.
• Strong ability to prioritise, allocate resources and manage competing demands.
• Ability to balance creative ambition with commercial or organisational objectives.
• Skilled in coaching, mentoring and motivating individuals and teams.
• Strong interpersonal and relationship management skills, with the ability to influence internal and external stakeholders.
• Ability to interpret data, identify insights and make evidence-based recommendations.
• Excellent attention to detail and commitment to editorial quality.

Attributes & Values

• Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families.
• Collaborative, approachable, and able to build trust across teams.
• Creative, innovative and proactive, with a solutions-focused, self-starter mindset.
• Highly organised, resilient and able to work independently in a remote environment.
• Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully.
• Willingness to undertake relevant training and development opportunities.
• Willingness to be flexible work to meet organisational need.
• Ability to undertake periodic UK travel and represent the charity at meetings and events.

Desirable

• Experience working within the charity/third sector, particularly in bereavement, mental health or social care.
• Understanding of bereavement and the needs of bereaved children, young people and parents.
• Previous experience in a Head of Content or similar leadership role.
• Experience of leading in-house and external creative teams.
• Background in storytelling, editorial or publishing environments.
• Experience of delivering large-scale content programmes across multiple channels.
• Familiarity with CRM systems such as Salesforce.
• Experience managing or supporting lived-experience contributors, ambassadors or volunteers.
• Knowledge of digital marketing principles (e.g., SEO, user journeys, content optimisation.
• Active engagement with creative or content industry networks

Recruitment Timetable

Application deadline: 27th May 2026 at midnight

First Stage Screening Interviews – on-going

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews – Friday 5th June

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

Role Purpose

The Partnerships Development Lead will be responsible for proactively generating significant income from five and six figure corporate partnerships.

You will manage the new business pipeline, identify new opportunities with prospective corporate partners and develop lasting relationships with them. You will develop compelling applications and creative partnerships proposals securing new and exciting partnerships for Child Bereavement UK.

Main Responsibilities

• Lead corporate new business development to drive the growth of corporate partnerships.
• Develop, manage and steward a portfolio of partners by building strong relationships to maximise multiyear giving and growth.
• Work alongside the Head of Corporate Partnerships and Commercial to support the development and implementation of a new Partnerships strategy covering development of a prospect pipeline, building a culture of peer referrals, annual targets and key account plans.
• Research and identify new corporate prospects who have the potential to make a significant difference to the lives of grieving children. You will develop and implement cultivation strategies to turn prospects into supporters.
• Prepare and present highly customised, compelling funding proposals to prospective corporate prospects.
• Make effective and targeted new business calls, including warm and self-generated leads.
• Work closely with the Corporate Partnerships Account Manager to deliver a thorough on boarding process ad handover for new accounts.
• Identify key decision makers and use strong consultative and negotiation skills to articulate the benefits of a partnership with Child Bereavement UK.
• Maintain an awareness of corporate giving trends, news, events and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity.
• Develop new corporate partnership products to cultivate new donors, and work alongside the Director of Income Generation and Head of Corporate Partnerships on the introduction of a new Development Board.
• Work closely with the Regional Fundraising Managers to spot new opportunities.

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Person Specification

Essential

• Experience of working in corporate fundraising, including being confident in pitching and writing proposals for a corporate partner audience.
• Experience of prospecting and new business development.
• Experience of securing 5-6 figure partnerships from corporates.
• Strong interpersonal skills and the ability to relate with senior stakeholders both internally and externally.
• Highly professional, flexible and committed to achieve and exceed KPIs.
• Exceptional communication skills both written and verbal.
• Strong influencing skills.
• A self-starter with strong team working skills.
• Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
• A creative thinker and quick to respond to opportunities
• Strong presentation skills

Desirable

• Understanding of child bereavement.
• Experience of using Salesforce CRM System.

Recruitment Timetable

Application deadline: 27th May 2026 at midnight

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

⏰ Full Time – 37.5 hours per week
�� Reporting to: Head of Income Generation

At YMCA South Midlands, we believe every young person deserves the opportunity to belong, contribute and thrive.

We are now looking for an ambitious, commercially minded and relationship-driven Business Development & Fundraising Manager to help grow sustainable income and develop meaningful partnerships that support our mission and expand our impact across the region.

This is an exciting opportunity for someone who enjoys building relationships, spotting opportunities and turning ideas into action. You’ll play a key role in growing our corporate partnerships, increasing use of our conferencing and catering facilities, and helping shape future social enterprise opportunities.

If you’re someone who enjoys combining purpose with commercial thinking and wants to make a genuine difference, we’d love to hear from you.

The Role

You’ll work closely with the Head of Income Generation to grow income through:

• corporate fundraising partnerships
• business development opportunities
• sponsorships and CSR relationships
• conferencing and catering sales
• community and challenge fundraising initiatives

You’ll also line manage our Fundraising & Partnerships Officer and help strengthen the overall supporter and client experience across the organisation.

This is a varied and hands-on role where no two days are the same.

What You’ll Be Doing

Business Development & Income Growth

• Growing income through corporate partnerships and business development activity
• Increasing bookings and commercial opportunities across our conferencing and catering offer
• Supporting the promotion and development of HomeGround Café and other YMCA social enterprise initiatives
• Identifying and developing new income streams and partnership opportunities
• Building strong relationships with local businesses and regional partners

Corporate Partnerships & Fundraising

• Developing and managing a pipeline of corporate supporters and prospects
• Securing sponsorships, CSR partnerships and employee fundraising opportunities
• Building long-term, high-value relationships with businesses and supporters
• Working collaboratively across teams to maximise opportunities and impact

Stewardship & Supporter Experience

• Delivering an excellent experience for corporate clients and supporters
• Building long-term engagement and retention
• Using Donorfy CRM to manage supporter information and reporting accurately

Leadership & Performance

• Line managing and supporting the Fundraising & Partnerships Officer
• Monitoring performance, income targets and KPIs
• Using insight and reporting to improve performance and decision-making

What We’re Looking For

We’re looking for someone who is:

• commercially minded but values-driven
• confident building relationships and networking
• proactive, organised and self-motivated
• comfortable managing multiple priorities
• passionate about making a difference to young people and communities

You’ll ideally have:

• experience in fundraising, sales, partnerships or business development
• experience building and managing B2B relationships
• a track record of achieving targets and delivering results
• strong communication and relationship-building skills
• the ability to spot opportunities and turn them into action
• experience working collaboratively across teams

Experience within the charity sector is helpful but not essential. We are open to candidates from commercial backgrounds who are motivated by purpose and impact.

Why Join YMCA South Midlands?

This is more than a fundraising role.

It’s an opportunity to help shape the future of a growing charity that supports young people, families and communities across the South Midlands.

You’ll join a passionate and ambitious team that cares deeply about making a difference and is committed to creating a culture where people can do meaningful work, grow and thrive.

Additional Information

• Full UK driving licence and access to a vehicle is required
• Some evening and weekend work may occasionally be required
• Salary: Competitive (depending on experience)

Ready to Apply?

If you’re excited by the opportunity to combine purpose, partnerships and business growth to create meaningful social impact, we’d love to hear from you.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

Why work with us?

Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change.

In the Philanthropy & Partnerships Team, you will:

• Be part of a high-performing and respected fundraising team
• Build meaningful, long-term relationships with thoughtful, impact-driven donors
• Develop your skills across the full fundraising cycle, supported by strong leadership
• Work on some of the charity sector’s most exciting and long-term partnerships
• See a clear connection between your work and improved outcomes for young people

If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you.​

Harbi Jama,

Director of Philanthropy & Partnerships

About this role

This role is a 12‑month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship. 

The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co‑investment partners and high‑net‑worth individuals. 

Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship. 

This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners. 

The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks.

​Key responsibilities:

New business development

• Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy
• Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice
• In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks
• Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus
• Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner
• Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects
• Ensure high-quality written and verbal communications with prospective donors

Account management and stewardship 

• Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
• Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement
• Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship
• Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value
• Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities
• Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems
• Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus’ work
• Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed 
• Supports or leads on committees such as Futures or Real estate 
• Represent Impetus externally with professionalism and credibility

Cross-team working and organisation contribution

• Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
• Ensure consistent standards and best practice across account management and donor stewardship
• Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience.
• Contribute insight from prospecting and market scanning to inform proposition development and strategic planning
• Ensure all activity aligns with Impetus’ gift acceptance, due diligence and ethical fundraising policies
• Champion best practice in prospecting, pipeline management and new business development across the team
• Build a collaborative, inclusive, high quality team culture aligned with Impetus’ values

​Person specification

​Essential​:

• A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals
• Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal
• Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively
• Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities
• A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches 
• Experience operating with senior stakeholders, including trustees, board members and other high-level external partners
• Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders
• Highly collaborative, contributing positively to team objectives and cross-organisational priorities
• Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively
• Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets
• Ability to work well under pressure, managing multiple priorities and deadlines effectively
• A clear commitment to Impetus’ mission and values
• A strong commitment to equality, diversity and inclusion

Desirable

• Experience managing and stewarding multi-year, five- to seven-figure partnerships.
• Experience line managing and developing fundraisers or relationship managers.
• Experience working within a charity, foundation, venture philanthropy or intermediary organisation.
• Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting.
• Experience supporting or contributing to new business development strategies at a senior level.

​​​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today: ​​

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

​​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Sunday 17th May 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 25th May 2026.​

2nd Interviews will take place on w/c 1st June 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

​Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Head of Development and Engagement

Do you have senior leadership experience in a charitable organisation?

We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history.

This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people’s lives. Shape a legacy. Grow impact. Lead with purpose.

Position: Head of Development and Engagement

Location: Gloucestershire/Hybrid

Hours: Full-time, 37.5 per week (flexible working)

Salary: £57,000 per annum

Contract: Permanent

Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment.

Closing Date: 25th May 2026

About the Role

This role sits at the heart of the organisation’s future, shaping how it is seen, how it is supported, and how it can sustainably deliver life‑changing services for children, adults, and families across Gloucestershire

You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded.

As Head of Development & Engagement, you will:

· Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience.

· Drive the acquisition of new contracts and commissioned services.

· Build and maintain high value partnerships with funders, commissioners, and corporate partners.

· Grow and nurture a loyal donor base through innovative engagement and retention strategies.

· Oversee all marketing, PR, and brand activity to raise our profile locally and regionally.

· Build a Development and Engagement Team.

About You

This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future.

What You’ll Bring

Qualifications

· Degree level education or equivalent experience in fundraising, marketing, business development, or a related field

· Evidence of ongoing professional development

Experience

· Senior Leadership in a charitable organisation

· Raising significant sums (min of £2m)

· Strong bid writing and tendering experience

· Ability to build strategic partnerships with funders, commissioners, and corporate partners

· Experience managing brand development, media relations, and marketing campaigns

· Digital marketing and social media expertise

· Experience leading and motivating teams

· Budget management and financial forecasting skills

· Proven success delivering significant income growth across diverse fundraising streams

· Experience developing and implementing effective fundraising strategies

· Track record of securing contracts and commissioned services

If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Please note that we can only consider candidates with the right to work in the UK.

Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the organisations values.

About the Organisation

Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities.

We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith.

You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Role Purpose

Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the South as well as supporting the growth and diversity of the challenge events portfolio.

You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans.

Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience.

Main Responsibilities

• Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy.
• Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work.
• Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants.
• Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved.
• Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income.
• Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives.
• Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities.
• Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly.
• Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR.
• Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity’s Sales Force database and the community section of the website.
• Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region.
• Support with the recruitment of Community Ambassadors.

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Person Specification

Essential

• Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards.
• Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement.
• Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences.
• Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively.
• Experience of working to targets and managing budgets.
• A positive, proactive approach to problem-solving and collaboration.
• Confidence working independently and as part of a team.

Desirable

• Experience in community fundraising or charity income generation
• Experience of delivering a regional-focused role in the same geographic area
• Experience of managing and supporting volunteers.
• Familiarity with CRM systems and data management 

Recruitment Timetable

Application deadline: 27th May 2026 at midnight

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

£59,656 per annum (London based) or £54,887 per (non-London based) + excellent benefits

Remote or London based (must be able to attend the London office at least twice per month if remote working)

The Royal College of Speech and Language Therapists (RCSLT) is seeking a Head of Membership to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Membership Team delivers an indispensable, personalised and insight‑driven experience. Our vision is for every therapist to feel supported, connected and valued through exceptional service. We empower members at all stages of their careers by linking them to the right resources and communities and supporting them through key transitions. We own and lead the Member Value Proposition (MVP) to ensure members feel they receive strong value for money, protecting the organisation’s core income stream.

Reporting to Director of Membership and Communications, the post holder has delegated authority for operational membership decision‑making, acting as the organisational steward of the Member Value Proposition and representing member needs across the organisation. The post holder is to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.

The role is also responsible for implementing a clear, insight‑informed membership plan that supports retention, value for money and the effective delivery of the organisation’s core membership fee income stream, ensuring high‑quality experiences and strong cross‑organisational alignment.

What we are looking for

We are looking for a strategic and collaborative Head of Membership who can lead and evolve our membership and engagement function. The successful candidate will bring a strong understanding of membership lifecycle management, value proposition development and insight-led decision-making, with the ability to translate data into clear priorities and improved member experiences. They will have proven experience leading teams and managing people in a fast-paced, changing environment and working cross-functionally to achieve organisational goals. Confidence in using and championing CRM systems as a core organisational asset is essential, alongside a solid understanding of data protection and GDPR.

The ideal candidate will be an effective communicator and influencer, able to present recommendations to senior leadership and build strong stakeholder relationships. They will be skilled in driving digital adoption, supporting teams through change and embedding continuous improvement approaches. A calm, structured and solutions-focused mindset is key, as is a commitment to a member-centred approach and high-quality service delivery, including oversight of complaints processes.

Please see the job description brochure with more information regarding the required experience and skillset needed for this role.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous Pension scheme
• Life insurance cover
• Season Ticket Loan scheme
• Eye care voucher scheme
• Family friendly employer including enhanced maternity and paternity leave
• Cycle to Work scheme
• Access to an Employee Assistance Programme and more!

Should you wish to discuss the role in strict confidence, or for more details about the role, please contact Lorna Lewis by email.

For more information and to apply, please visit our careers page via the apply button.

Closing date: 9.00am on Tuesday, 26 May 2026.

Interview date: w/c Monday, 8 June 2026 (in person in our London Bridge Office).

There will be a task that will be needed to be completed as part of the interview process.

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.