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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RESPONSIBILITIES:
Strategic Leadership
· Lead and evolve Back Up's Partnerships strategy aligned to organisational objectives.
· Identify opportunities to diversify and grow income across corporate, trusts, statutory and commercial partnerships.
· Contribute to fundraising strategy, budgeting and business planning.
· Monitor KPIs, income targets and pipeline performance.
· Prepare reports and forecasts for senior leadership and trustees.
· Act as core member of the Fundraising Leadership Team.
Corporate Partnerships
· Develop an ambitious corporate partnerships programme.
· Personally secure and steward high-value partnerships.
· Develop compelling partnership propositions.
· Build and manage a robust prospect pipeline.
· Explore sponsorship, commercial collaborations, and pro bono opportunities.
Trusts, Foundations and Statutory Funding
· Oversee the statutory, trusts, and foundations programme.
· Lead the development of high value, complex funding applications.
· Support compelling funding applications across funders.
· Identify new funding opportunities.
· Ensure timely, high-quality reporting and stewardship.
Special Events
· Provide strategic oversight of special events fundraising, for example: Front Row Fashion, the City Dinner, and the Back Up Ball.
· Support the Special Events Manager to maximise income, sponsorship and engagement.
Leadership and People Management
· Lead, coach and develop a high-performing team.
· Foster an inclusive and collaborative culture.
· Set objectives and support professional development, including through mentoring, coaching, and training.
Relationship Management
· Build relationships with partners, trustees and stakeholders.
· Represent Back Up externally.
· Work collaboratively across the organisation.
· Ensure partnerships align with Back Up's values and ethical fundraising principles.
Planning, Performance and Governance
· Manage budgets, forecasts and income pipelines.
· Maintain accurate CRM records.
· Analyse performance and recommend improvements.
· Ensure compliance with fundraising regulation and organisational policies.
· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.
PERSON SPECIFICATION
Essential Experience
· Significant experience securing a wide variety of high-value corporate partnerships, statutory, and trust funding.
· Track record of delivering 7 figure income targets.
· Experience leading fundraising or business development teams.
· Experience developing fundraising or commercial strategies.
· Experience managing fundraising special events.
· Experience managing senior stakeholder relationships.
· Experience managing KPIs, budgets, and forecasts.
Essential Knowledge and Skills
· Excellent influencing, negotiation and relationship-building skills.
· Outstanding written communication and presentation skills.
· Strategic thinking and commercial awareness.
· Strong project management and organisational skills.
· Ability to use data and CRM systems to inform decisions.
· Collaborative leadership style.
Desirable
· Knowledge of disability or spinal cord injury.
· Experience with Power BI, Canva, Mailchimp or Asana.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
This is a new role at High Trees, created because we believe Lambeth’s voluntary and community sector (VCS) is one of the borough’s greatest assets – strong, skilled and rooted in the communities it serves. Place-based organisations like ours play a vital role in supporting individuals, strengthening communities, growing local economies and shaping the policy decisions that affect the people we work with. We want a dedicated Manager who can help make that case, loudly and effectively, both within High Trees and across the wider system.
A key part of this role is our contract to deliver capacity building support to Lambeth’s VCS, commissioned by the local authority and delivered through the Lambeth Hubs Partnership – but this is one strand of a much bigger picture. We want this role to think beyond any single contract, taking a long-term view of what Lambeth’s VCS infrastructure support needs to look like, and leading the development of new approaches, including peer support models and a more circular economy across the sector.
Health and wellbeing is increasingly shaping where funding and investment in our sector flows, and we want Lambeth’s VCS to be ready and well-positioned to respond to this shift. You will play a leading role in this, working with partners including the SEL VCS Alliance to develop shared practice across South East London boroughs, and ensuring our sector’s voice is heard as these opportunities develop.
This role is as much strategic as it is operational – we’re never too far from the ground at High Trees, and you’ll be expected to lead on much of the day-to-day delivery yourself. That means designing and delivering workshops and one-to-one capacity building support, developing resources and toolkits, and running networking events that bring Lambeth’s VCS together. You’ll also build a network of trusted delivery partners – freelancers and facilitators, ideally drawn from within our own sector – helping to keep skills, income and opportunity circulating within Lambeth’s VCS.
As VCS Infrastructure & Development Manager, you will lead High Trees’ work to strengthen Lambeth’s voluntary and community sector, acting as an advocate for High Trees and a champion for the wider sector, while managing funded contracts and programmes that support local organisations to grow their skills, systems and impact.
The role combines strategic leadership – shaping High Trees’ contribution to the future of VCS infrastructure support, and representing the sector within key partnerships – with hands-on operational delivery, including direct capacity building support, training and events. You will be confident managing multiple work streams, and equally comfortable working strategically and on the ground.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
The Head of Vocations and Discernment will offer national leadership of the ongoing renewal of lay and ordained ministerial vocations in the Church of England. This will include a broad span from encouraging initial enquires through to the smooth operation of national discernment processes.
Leadership
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Lead the renewal of ministerial vocations across the Church of England at a national level to ensure the church has the lay and ordained leaders we need to fulfil our vocation to proclaim afresh the Gospel in every generation including this one.
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Lead the development and operational excellence of the Shared Discernment and Candidates Panel processes, ensuring that the processes meet the evolving needs of the whole church. This will include personally leading panels on occasion and ensuring that high-quality training for people involved in discernment continues to develop and evolve over time.
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Ensure that strong foundations of Christian prayer and discipleship are developed and maintained as key foundations for the renewal and discernment of ministerial vocations in the church.
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Build trust and confidence with key stakeholders, especially Bishops and diocesan officers working in vocations and discernment.
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Lead the national Vocations & Discernment team, developing and shaping the team as necessary, with a clear focus on delivering the renewal of ministerial vocations that the church needs.
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Ensure good safeguarding practice is embedded into the work of renewing ministerial vocations and discernment across the Church of England.
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Play an active role in the wider work of the Ministry Development Team, especially as a member of the Ministry Leadership Team.
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Represent the Church at a national level on matters of vocations and discernment within the Church of England, with ecumenical colleagues and with wider society.
Management
- Line manage the national Vocations and Discernment Team directly or indirectly as appropriate.
- Manage the Vocations and Discernment budgets with a clear focus on supporting the key objective of renewing ministerial vocations across the church.
Governance
- Synthesise complex information into clear reports, proposals and recommendations for senior governance bodies
- Work in collaboration with the Lead Bishops for Vocations and Discernment and the relevant advisory group(s)
- Ensure that the advisory group(s) actively support the renewal of ministerial vocations, including by ensuring it has the membership it needs and by facilitating regular productive meetings of the group(s).
- Support the work of the Ministry Development Board (who oversee the work of the Ministry Development Team) plus the Archbishops' Council and College/House of Bishops as necessary.
Essential
Skills & Abilities:
- A passionate and convincing advocate of Christian ministerial vocation and prayerful discernment with a capacity to personally prayerfully discern.
- An accomplished inherently collaborative leader who can offer strategic, creative and entrepreneurial leadership which draws on data analysis and is rooted in Christian prayer.
- A proven ability to work fluently across the breadth of Church of England traditions.
- A strong networker who can inspire confidence from a wide range of stakeholders across the church.
- A track record of successfully initiating and implementing change.
- Excellent written and verbal communication skills, with an ability to adapt to a wide range of audiences including formal reports for senior leaders.
- Strong administrative skills, including good familiarity with Microsoft 365/Office and CoPilot.
- An ability to hold a portfolio of high profile work and to progress it at pace, prioritising and delegating well, and adapting and adjusting in response to feedback and experience.
Knowledge/Experience
- A strong fruitful track record of creative nurturing and discerning of ministerial vocations in the Church of England.
- A working knowledge of the Shared Discernment Process
- A proven commitment to serving the breadth of the church and enabling a diverse range of people to pursue their vocations.
- Substantial experience of ministry in the Church of England (lay or ordained).
- An established manager with line management and budget management experience.
- A strong understanding of safeguarding within the Church of England (further training will be provided).
Personal Attributes
- High levels of emotional maturity and self-awareness. Sophisticated handling of conflict and difference.
- Resilience in complex relational environments.
- This post is subject to a genuine occupational requirement (GoR) that the post holder be a committed, communicant member of the Church of England under Part 1, Schedule 9 of The Equality Act (2010), as the post holder will lead on renewing ministerial vocations in the Church of England, including personal engagement in discernment processes, through prayer and appeals to theological and spiritual understandings of the Church and God's way of calling people to lay and ordained ministry.
- Further the post-holder will be engaged in consulting and giving advice to dioceses on vocations based on those same understandings and in the context of prayer, preaching and spiritual/theological advice.
- In light of the GoR above, the post holder will need to have a disciplined pattern of prayer and personal discipleship to sustain them in their ministry and to enable that ministry to be fruitful in the life of the church.
- This role will involve regular travel (including some which require the post holder to be away from home overnight) in England and occasional weekend work.
Applications close 20 August 2026 23:55
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance.
About the Role/Role and Responsibilities
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally.
About you
You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose.
Key Activity Areas
Financial Management and Reporting
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Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.
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Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.
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Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements.
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Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.
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Lead the production of statutory accounts and manage the annual external audit process.
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Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns.
Human Resource Management
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Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.
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Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits.
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Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.
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Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies.
Leadership, Governance and Organisational Development
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Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives.
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Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements.
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Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
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Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies.
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Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development.
IT & Office Management
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Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate.
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Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSO
Switzerlandas appropriate.
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Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable.
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Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data.
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Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption.
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Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner.
Tasks common to all staff
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Act as an ambassador for Medair UK at all times when liaising externally and internally
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Ensure consistent implementation of the Medair brand across all relevant activities
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Record information as necessary and comply at all times with requirements for handling personal / sensitive data
Qualifications - DESIRABLE
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Vocational qualification in business or financial management / administration desirable
Languages
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Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
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Significant experience in financial and office administration
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Understanding of UK finance and governance and employment law
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Proficient in finance packages, ideally Quickbooks
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Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor
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Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use.
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Effective people manager and strong leadership skills
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Ability to handle a wide and varied workload, with tight deadlines and competing priorities.
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Capable planner, problem-solver and clear communicator.
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Inspired by and in full agreement with Medair’s Christian values and ethos
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Willing to contribute to the spiritual life of the team including prayer meetings
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Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
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Experience of charity leadership and governance
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Experience in relief / development work
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Understanding of Humanitarian Issues
Salary: £47,000 - £52,000
Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September.
Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office.
Contract Details: Part-Time (3 days 0.6 FTE), permanent
Direct Reports: Operations Support Officer
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian.
Circa £60,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as
Business Development Lead. The award-winning Corporate Partnerships team secures and manages long-term, multi-million-pound partnerships, with major UK companies including easyJet, Unilever and Accenture. We have ambitious plans for growth, by adding to and growing our portfolio of truly strategic and pioneering shared-value corporate partnerships.
The Business Development function sits within the wider Corporate Partnerships team and is focused on building the new business pipeline, increasing the variety and volume of our partnerships, ensuring all relationships align with business objectives to deliver for the partner and for children. Reporting into the Head of Corporate Partnerships - Business Development, this role leads the team in developing strategic, long-term partnerships with UK-headquartered companies through building a proactive culture to growth. This role includes line management responsibilities, and role-modelling inclusive behaviours and a growth mindset across the wider Corporate Partnerships Team is a core expectation.
To succeed in this role, you will need to be a confident and strategic relationship-builder, with a proven track record of securing or leading complex, high-value partnerships. You’ll bring a proactive approach to new business, combining commercial acumen with creativity to identify compelling shared-value opportunities for UK-headquartered companies. You should be comfortable leading and motivating a team, role-modelling inclusive and collaborative behaviours, and creating an environment where people can perform at their best. The ability to navigate senior stakeholders, prioritise effectively, and maintain momentum across a dynamic pipeline will be essential, as will a genuine passion for UNICEF’s mission and the impact corporate partnerships can achieve for children globally.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Friday 14 August 2026.
Interview date: First Round Interviews Week Commencing 31 August 2026.
Second Round Interviews Week Commencing 7 September 2026.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Team: Health & Safety and Environment
Location: Remote with regular travel. Approx. A few times a month
Work pattern: Monday-Friday, 35 hours per week
Salary: Up to £75,884.23 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Responsibilities of our Head of Health & Safety and Environment:
- Lead the Health, Safety and Environment team
- To be Cats Protection’s H&S competent person
- Collaborate across the charity to align Health, Safety and Environment plans with our strategy
- Lead the development and implementation of value-adding initiatives and activity
- Own and set the strategic direction for environmental initiatives and plans
- Update and modernise our Health & Safety function and policies
- Maintain expert knowledge and understanding of current and future legislation
- Lead the investigation of significant incidents, including cause, learning and improvement
- Develop and oversee a comprehensive Health, Safety and Environmental training strategy
- Lead the team in the attaining relevant H&S and environment quality standards
About the Health & Safety and Environment team:
The team is a multi-tasking team that undertakes most Health and Safety tasks in-house, working closely with most other teams within Cats Protection. The team is made up of a head of department, senior officer, environment and sustainability lead, administrator and 4 regional officers who cover the whole of the UK. The team deal with the Cats Protection retail outlets, Cat Centres, accident investigations, DSE, branch volunteer enquiries and more.
What we’re looking for in our Head of Health & Safety and Environment:
- NEBOSH diploma or equivalent H&S qualification and chartered ISOH membership
- Significant Health & Safety management experience at a similar head of department level
- Experience leading and developing high-performing teams
- Experience in a complex, multi-site public sector, facilities or charity organisation
- Strong knowledge of all current and emerging Health & Safety legislation and guidance
- Experience of leading the modernisation of H&S services and activities
- Inspirational leader with the ability to build strong relationships
- Ability to plan, develop and implement key Health and Safety, and Environment policies
What we can offer you:
- 26 days’ annual leave plus bank holidays, increasing with service
- A competitive contributory pension scheme and life assurance for peace of mind
- Health and wellbeing support to help you stay well while working remotely
- Flexible working options to support a healthy work–life balance
- Access to discounted pet insurance to help care for your pet’s health
Learn more about our full reward package
Application closing date: 10th August 2026
Virtual interview date: w/c 31st August 2026
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
1. anonymised application form
2. video screening
3. virtual interview
Please note, the process may change slightly dependent on application numbers.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Head of Operations
Responsible to: CEO
Hours: 35 hours per week
Salary: £45,000 - £48,000 FT (depending on experience and qualifications)
Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required
Contract: Permanent (subject to continuation of funding)
Please Note: Enhanced DBS check will be required
JOB OVERVIEW
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations.
The Head of Operations oversees all of BIAS’s projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently.
In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base.
This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
KEY WORK AREAS AND MAIN DUTIES
Staff management
- Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS’s core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year.
- Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures.
- Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners.
- Oversee training and development needs and budgets.
- Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings.
- Create a positive working environment in which equity and diversity are promoted and staff can do their best.
Project management
- Project-manage the further development of new advice and active ageing services in Haringey borough.
- Take the lead on promotion and marketing of BIAS’s services, including by representing the charity to partner organisations and at external events.
- Contribute to the organisation and running of regular community and fundraising events.
- Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management.
- Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs.
Quality and service delivery
- Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS’s AQS accreditation.
- Oversee running of BIAS’s volunteer project in line with the Investing in Volunteers quality accreditation standards.
- Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches.
- Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed.
- Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS’s social media strategy.
- Administer BIAS’s IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting.
Operational leadership
- Advise the CEO on all staffing and service-delivery issues.
- Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports.
- Carry out regular reviews of BIAS’s annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction.
- Research and secure funding from grant-making organisations, ensuring BIAS’s future financial sustainability.
- Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation.
These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required.
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
The client requests no contact from agencies or media sales.
Woman’s Trust is a leading mental health charity supporting women affected by domestic abuse. For nearly 30 years, we have provided free, trauma-informed counselling, therapeutic groups, and workshops to help women rebuild their emotional wellbeing. Led by and for women, we support over 900 women and children annually, with an income of £1.4m and a dedicated team of 40 staff.
We are seeking a Head of Fundraising and Development to lead our fundraising team and play a key role in our Senior Leadership Team. You’ll be joining Woman’s Trust at a pivotal moment, as we build on nearly 30 years of specialist expertise to meet growing demand, expand our services for women and girls, and extend our influence through training, research, partnerships and policy to create lasting change. As demand for our services grows, we aim to double the number of women we support annually, achieved in part through growing our income.
Your responsibilities will include:
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Developing new funder and partner relationships across trusts, foundations, statutory bodies, and corporates.
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Strengthening existing relationships to secure sustainable, multi-year funding.
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Leading fundraising growth, aiming for £3m by 2027/28.
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Collaborating with the CEO, trustees, and Senior Leadership Team to shape fundraising strategy and operational delivery.
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Leading an passionate team of fundraisers to maximise income generation opportunities.
We seek a highly motivated, ambitious fundraiser with proven experience at a senior level, securing five- and six-figure and multi-year grants. You should be skilled in relationship building, with a keen interest in communicating and influencing key stakeholders to create strategic partnerships that align with priorities. An interest in mental health and supporting women affected by domestic abuse will be essential.
This is an excellent opportunity for a talented fundraising professional looking to develop in a leadership role, or an experienced Head of Fundraising eager to grow their impact and career as we do. You will join a passionate, collaborative team working to create lasting change.
We offer:
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A supportive, inclusive, and collaborative work environment including a dedicated Senior Leadership Team and Board, including a CEO with a fundraising background, alongside trustees with fundraising expertise and a focus on providing income generation and partnership insights.
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The opportunity to shape and expand our fundraising function, developing your career in the process.
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A chance to make a real impact on the lives of women and children.
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Good benefits, including:
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Hybrid & flexible working
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25 days holidays + 3 days at Christmas + Public holidays. Annual leave increases by 1 day after 5 years, and then by 1 day per year up to amaximum of 30 days.
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Enhanced sick pay
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Cycle to work scheme
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Employee Assistance Program (EAP)
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Individual staff professional development budget and mandatory job-related training.
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If you would like to learn more about the role and how to apply, please download the full appointment brief and speak to our retained consultant, Ami Jenick at People Beyond Profit.
If you are an ambitious fundraiser ready to drive growth and transform the lives of women and children, we would love to hear from you!
Closing Date: 31 August 2026
People Beyond Profit Converations:3-10 September 2026
Woman’s Trust Interview:
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First stage: 22nd September 2026 (Online)
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Second stage: 28 September 2026
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
The Head of Fundraising and Development role offers an exceptional opportunity to shape Woman’s Trust’s income strategy, develop new partnerships and play a central role in the organisation’s next phase of growth.
We are seeking an established income-generation leader who combines strategic and commercial judgement with a willingness to remain hands-on. The successful candidate will have a strong record of securing significant income, identifying new opportunities and building effective relationships with funders, commissioners and partners. They will also be a constructive and positive senior colleague: someone who works collaboratively, communicates clearly, takes ownership and contributes actively to the success of the wider organisation.
The role will oversee the development and implementation of the fundraising strategy and funding pipeline. Additionally, it will ensure the maintenance and growth of excellent relationships with both existing and prospective funders, including the stewardship of grants and timely reporting. Responsibilities will also include reviewing, updating, and developing service budgets, as well as overseeing or coordinating the submission of high-quality bids, funding approaches, and events.
As a member of the senior leadership team, this post will work cross-departmentally and will contribute to the overall strategy of Woman’s Trust, working closely with the CEO and the Board of Trustees. You will lead and line manage the Trust and Statutory Fundraising Manager, Fundraising Manager and Data Impact and Insights Manager. You will deliver a direct income target for each year, with a focus on the development and tendering of statutory commissioning.
Hours: Full-time, 35 hours per week.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To find out more and apply with your CV, please visit our website via the apply button.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 31st August 2026.
First stage interviews (online): 22nd September 2026.
Second stage interviews: 28th September 2026.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
Are you passionate about developing people and helping them reach their potential? Can you create learning opportunities that improve performance, build confidence and strengthen organisational capability?
North Yorkshire Citizens Advice & Law Centre provides free, confidential and impartial advice to around 25,000 people each year, helping people find a way forward with issues including money, benefits, housing and employment. As an independent charity rooted in our communities, we’re committed to improving lives while continually developing our people and services.
We’re looking for an experienced learning and development professional to lead our organisation-wide approach to learning and development. As a member of our Senior Management Team, you’ll shape how we develop our employees and volunteers, ensuring colleagues have the knowledge, skills and confidence to deliver high-quality services. You’ll work closely with managers to strengthen leadership capability, improve learning across the organisation and support continuous improvement. You’ll also provide strategic oversight for a number of organisational projects, ensuring they are effectively governed and aligned with our organisational priorities.
Whether you’re already leading learning and development or you’re ready to take the next step into a strategic leadership role, this is an exciting opportunity to make a lasting impact on our organisation and the communities we serve.
This role can be undertaken remotely from within the UK. Hybrid and office-based working are also available, if preferred, from our offices in Harrogate, Malton, Northallerton, Richmond, Scarborough or Selby.
Applications closing date: 13 August 2026 (9.00am)
Reserved interview dates: 24-25 August 2026
We are seeking an experienced and technically strong finance professional to lead our Financial Accounting and transaction processing functions. This is a senior role within the Finance / Resources directorate, reporting to the Director of Resources and playing a key part in ensuring the accuracy, integrity and effectiveness of the College’s financial accounting arrangements.
The postholder will be responsible for the overall management and performance of the financial accounting and transaction processing teams, supporting statutory reporting, technical accounting, treasury management, tax compliance, financial systems development and effective financial control across the group. The role covers the accounting arrangements for the College, its subsidiary and the Malaysian company, with responsibility for maintaining high-quality accounting records and supporting informed decision-making by senior leaders and the Trustee Board.
About the role
You will lead the preparation of annual financial statements for the group and single entity, ensure timely submission of regulatory returns, and provide expert advice on technical accounting matters including FRS 102, Charity SORP, OSCR requirements, VAT and other tax matters. You will also oversee key reconciliations, maintain effective financial controls, manage treasury arrangements and banking relationships, and support the development of financial systems and procedures.
As a senior member of the finance team, you will work closely with the Head of Financial Reporting and Analysis, senior leaders, committee chairs, external auditors, consultants and colleagues across the organisation. You will also lead, motivate and develop a team of
6 colleagues, ensuring strong performance, effective processes and continuous improvement.
Key responsibilities
- Lead the production of annual financial statements and associated notes for the group and single entity.
- Oversee statutory and regulatory returns, including OSCR, Companies House, HMRC and other relevant submissions.
- Provide technical accounting advice and ensure compliance with FRS 102, Charity SORP and relevant regulatory requirements.
- Manage control account reconciliations, ledger integrity and financial accounting processes across the organisation.
- Lead treasury management, banking relationships, investment broker liaison and online banking controls.
- Ensure effective VAT, corporation tax and other tax compliance, maximising tax recovery where appropriate.
- Develop and maintain financial accounting policies, procedures, systems and controls.
- Lead, manage and develop the financial accounting and transaction processing teams.
- Contribute to cross-functional projects and deputise for the Director of Resources as required.
About you
You will be a qualified accountant with a recognised professional accountancy qualification, such as ICAEW, ICAS, ICAI, ACCA or CIMA, and significant experience in financial accounting. You will bring strong technical knowledge, ideally gained within an FRS 102 or similar environment, together with the ability to interpret complex financial requirements and translate them into practical solutions.
You will have excellent analytical, organisational and communication skills, with the confidence to advise senior finance and non-finance colleagues, present complex information clearly, and manage competing priorities. Experience of staff management, team development, financial systems, advanced Excel and working with external auditors or advisers will be important. Knowledge of Charity SORP, fixed asset accounting under FRS 102, or experience in charity or public sector would be advantageous.
Why join us?
This is an opportunity to take on a high-impact finance leadership role within a complex and respected organisation, supporting financial stewardship, strong governance and informed strategic decision-making. You will work with senior stakeholders across the group and help shape robust, efficient and continuously improving financial accounting services.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
The client requests no contact from agencies or media sales.
Child Bereavement UK is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Child Bereavement UK turn up the dial across our Regional Fundraising team.
The Head of Regional Fundraising is responsible for overseeing our team of Regional Fundraising Managers and Challenge Events team to maximise income from community groups and associations, businesses and individuals as well as leading the growth and diversity of the challenge events portfolio.
Alongside leading the regional team, you will also be the main point of contact for our team of Community Ambassador Volunteers. You will work with them to keep them engaged, inspired and active with great training, communication, and by providing them with the tools, materials and resources they need to fulfil their roles across the country.
You will develop outstanding supporter relationships and delivering long-term sustainable income through innovative, audience led fundraising.
Main Responsibilities
Leadership
· To lead and inspire the Regional Fundraising team fostering a collaborative and high performing culture that delivers against income and objectives
· Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
· Undertake quarterly reviews for all direct reports
Regional Fundraising
· Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work
· Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship
· Lead on the strategy and development of Fundraising Committees across the country
· Lead the development of all fundraising products, propositions and community and events, to effectively acquire and engage our mass audience target markets
· Working alongside the Volunteer Manager lead on the recruitment and retention of the Community Ambassadors programme
· Use innovation and donor and market research to help define and shape Child Bereavement UK Regional fundraising offer
· Maximise income, by overseeing the development of key income sources, including community, challenge events and regional challenge events
· Drive an innovation-focused culture, constantly evolving our product offerings to expand the charity’s reach and impact
· Maintain up-to-date knowledge on sector and market trends, the legal environment impacting on public fundraising and ensure compliance with standards determined by Fundraising Regulator
Strategy, Planning and reporting
· Develop and execute bold strategies to grow the charity’s Regional Fundraising portfolio, optimising supporter journey and maximising income generation
· Develop case for support information and tools for effective ways of working, including approval processes
· Work with the Director of Income Generation to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
· Oversee the development of supporter journeys and stewardship of all Regional audiences and key community relationships to maximise retention and ensure long-term income growth
· Identify and develop new income generating opportunities across Regional Fundraising
· Ensure that we provide an excellent supporter experience to all our supporters, regardless of value
· Proactively manage all aspects of Regional Fundraising to increase our supporter base and maximise income
· Coach, train and inspire your colleagues across the organisation on the importance of excellent supporter care.
Person Specification
Essential
· A proven track record in Regional or Community fundraising roles leading on the development of new, successful programmes
· Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
· Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment
· Experience in effectively developing, managing and reporting complex income and expenditure budgets
· Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
· Excellent relationship-building and stakeholder management skills
· Excellent analytical skills, making informed and balanced decisions or recommendations, understanding the impact of
· decisions
· Understanding of the importance of delivering a positive supporter experience and experience in creating and delivering stewardship plans
· Experience of identifying and delivering innovative approaches
· A proactive and results-driven mindset.
Desirable
· Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
· Experience of salesforce or other similar CRM systems
· Evidence of continued professional development
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 12th August 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Put simply, there is nowhere else quite like it. Seven acres of park, playgrounds and Grade II listed community buildings, tucked into the heart of Bloomsbury, dedicated entirely to children and families and where no adult can enter without a child.
It has been this way since 1936 and our jobs and potentially yours, as our new Head of Estates, is to protect this sanctuary for children and young people for generations to come.
This isn’t your average Head of Estates role – it’s a role for someone that cares deeply about their work and someone who will thrive on the prospect of developing and protecting this iconic space for children and young people. The prospect of being able to see the tangible impact of your work in bringing joy to thousands of children and families across London, will hold huge appeal.
What you’ll be doing:
• Overseeing the day-to-day compliance, management and maintenance of our park, playgrounds, sports facilities, and Grade II listed buildings.
• Leading a small, multi-skilled Grounds and Facilities team — recruiting them, developing them, and building a culture they're proud to be part of.
• Overseeing contractors and capital works, from routine repairs to major building projects.
• Sitting on the Senior Management Team to shape the charity's strategic plans.
• Looking after a grounds and facilities budget of c.£400K.
• Acting as one of four Designated Safeguarding Leads, because looking after this site
means looking after the children in it.
Who we’re looking for:
• An inspiring leader, capable of galvanising and getting the best out of our small but agile team – you’ll thrive on managing people, seeing your team as your greatest asset.
• A systems person, who knows that quality systems and structures are key to consistent, high quality facility management
• Someone who sees the bigger picture but also knows how to balance this with a hands on operational approach when needed.
• Someone with an exceptional attention to detail – you’ll see things that others don’t, set standards at the highest level and help others understand why quality matters.
• An experienced facilities professional, capable of balancing the demands of managing a complex, public space and heritage site.
• A team player – someone with the conviction to own what they do but who also understands
the value of working and learning from those around them.
A safe space for children and young people to learn, grow and have fun since 1936.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
This is an exciting leadership opportunity for an experienced people manager who is passionate about developing high-performing teams and delivering sustainable income growth. Working alongside the Head of Fundraising, who provides regional strategic leadership, you'll take the lead on the day-to-day management, coaching and development of a team of Community Fundraisers, creating an environment where people can thrive, perform at their best and deliver exceptional supporter experiences.
You'll play a key role in translating strategy into action, empowering your team to grow income, deepen supporter engagement and maximise opportunities across communities throughout Scotland. Combining strong people leadership with commercial awareness and relationship-building skills, you'll help drive performance while ensuring supporters, volunteers and partners receive an outstanding experience.
In this role, you'll:
- Lead, coach and develop a team of five Community Fundraisers, providing clear direction, support and motivation to help them achieve their goals.
- Embed a high-performance, collaborative and supporter-focused culture across the team.
- Support the Head of Fundraising in delivering regional fundraising plans and priorities across Scotland.
- Monitor team performance against targets, using data and insight to identify opportunities and address challenges.
- Drive income growth by supporting your team to maximise fundraising opportunities and build strong supporter pipelines.
- Manage budgets, resources and workloads effectively to ensure activity delivers strong return on investment.
- Support the delivery of fundraising campaigns, events and community fundraising activity.
- Build and maintain strong relationships with donors, volunteers, community groups, schools, faith organisations, corporate partners and internal stakeholders.
- Work collaboratively with colleagues across Philanthropy, Partnerships, Legacy and In Memory to maximise fundraising opportunities and supporter engagement.
What we're looking for
- Proven experience leading, coaching and developing teams to achieve ambitious goals.
- A passion for people leadership, with the ability to inspire, motivate and bring out the best in others.
- Experience of driving income growth, sales performance or commercial results through a team.
- Strong performance management skills, with confidence using data, KPIs and insight to inform decisions.
- Excellent relationship-building and stakeholder management skills.
- Experience managing budgets, resources and competing priorities.
- Strong communication and influencing skills.
- A supporter, customer or donor-focused mindset with a commitment to delivering excellent experiences.
This version makes it very clear that the Head is the strategic leader, while this role is the operational people leader responsible for leading and developing the team.
Please see full job description here
Application & Interview Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: Sunday 16th August 2026
Salary:£38,007 - £42,230
Contract: Permanent, Full time
Based: Homebased role in Scotland with occasional travel for team meetings.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Additional Information
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Marie Curie provides a better end of life for more people, whatever the illness.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Frazzled is a mental health and wellbeing charity founded by Ruby Wax OBE. We provide free, facilitated peer support meetings for people feeling overwhelmed by the stresses of modern life.
Our online and face-to-face meetings offer a safe, confidential and non-judgemental space where people can share openly, listen to others and feel heard. Everything we do is underpinned by high-quality volunteer facilitation, thoughtful training and a supportive community.
As we continue to grow, we're looking for an organised, compassionate and proactive Programme Coordinator to help deliver and develop our programme of peer support meetings, while ensuring our volunteers feel confident, supported and connected.
Purpose of the role
The Programme Coordinator is responsible for the day-to-day coordination of Frazzled's online and face-to-face peer support programme.
Working closely with the Head of Programmes, you'll oversee Frazzled’s meeting schedules, recruit and support volunteer facilitators, coordinate training and onboarding, carry out regular observations and contribute to the continuous improvement of our programme. You'll play a key role in ensuring our services are delivered safely, consistently and in line with the Frazzled model.
This is a varied hands-on role that combines excellent organisation with relationship building, volunteer development and continuous improvement. You'll be equally comfortable organising complex schedules, supporting volunteers through challenging situations and contributing ideas that help our programmes continue to grow while staying true to what makes Frazzled unique.
Frazzled runs meetings from early morning until late evening, seven days a week. As a core part of this role involves observing and supporting facilitators as issues arise, some evening and weekend work will therefore be required as well as regular travel to our face-to-face sites across England.
We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times.
Key Responsibilities
Programme Coordination
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Coordinate the delivery of Frazzled's programme of online and face-to-face peer support meetings.
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Manage facilitator schedules, ensuring meetings are appropriately staffed and volunteers are well supported.
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Respond to day-to-day operational issues and work with colleagues to resolve them effectively.
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Coordinate new or one-off themed meetings and support the ongoing development of existing programmes.
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Maintain accurate programme records, schedules and systems.
Volunteer Recruitment and Support
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Coordinate the recruitment and selection of volunteer facilitators.
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Manage volunteer onboarding, including DBS checks, induction, training administration and access to systems.
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Build positive relationships with volunteers, providing regular communication, encouragement and practical support.
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Coordinate volunteer meetings, communications and other opportunities for connection and development.
Training, Coaching and Quality Assurance
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Design, coordinate and deliver engaging facilitator training, refresher sessions and development workshops that bring the Frazzled model to life through discussion, reflection and practical learning.
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Carry out regular facilitator observations, both online and in person, providing thoughtful and constructive feedback.
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Support volunteers to develop their confidence, skills and understanding of the Frazzled model.
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Identify and respond appropriately to safeguarding, wellbeing or performance concerns, escalating where necessary.
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Help maintain the quality, consistency and integrity of all Frazzled meetings.
Programme Development
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Contribute to the ongoing development of Frazzled's programme, systems and volunteer experience.
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Review feedback, observations and programme data to identify opportunities for improvement.
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Help develop resources, guidance and processes that support volunteers and improve programme delivery.
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Help promote Frazzled sessions, both face to face and online.
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Contribute ideas for new initiatives, projects and ways of working as Frazzled continues to grow.
Team Contribution
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Work collaboratively with colleagues across the organisation to deliver high-quality programmes.
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Manage the volunteer and public inbox
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Support organisational projects and events where appropriate.
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Contribute positively to a small, flexible team, taking ownership of work and supporting others when needed.
Person Specification
Essential
We're looking for someone who has:
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Experience coordinating programmes, projects or services.
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Experience recruiting, supporting or managing volunteers, staff or facilitators.
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Experience delivering or coordinating training, workshops or learning activities.
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Exceptional organisational skills, with the ability to manage multiple priorities and competing deadlines.
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Strong interpersonal skills and the ability to build trusting relationships with a wide range of people.
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Confidence giving kind, constructive feedback and having sensitive conversations when needed.
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Good judgement, emotional intelligence and the ability to handle confidential information appropriately.
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Experience improving systems, processes or ways of working.
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Confidence using digital systems including Zoom, Google Workspace and online scheduling tools.
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A commitment to Frazzled's values and an understanding of the importance of peer support, inclusion and psychological safety.
Desirable
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Experience working within the charity, mental health or wellbeing sector.
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Experience coordinating or supporting volunteers.
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Experience facilitating groups or delivering training.
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Knowledge of safeguarding in a community or volunteer setting.
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Experience using data and feedback to improve services.
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Understanding of coaching, learning and development or reflective practice.
Please submit a CV and answer the questions attached to this job listing - we would recommend answers of no more than 200-300 words.
We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times. We look forward to hearing from you!
The client requests no contact from agencies or media sales.
