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About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.
At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.
Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.
The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.
The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.
The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.
As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.
This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.
Key responsibilities
Strategy and Leadership
- Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
- Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
- Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
- Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
- Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms
- As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
- Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning
- Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer
Volunteering programme
- Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
- Oversee programme quality and effectiveness across all volunteering activities.
- Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
- Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
- Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
- Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.
Pro Bono programme
- Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
- Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
- Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
- Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
- Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
- Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
- Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery.
- Ensure an effective team approach to project identification, prioritisation and matching across the programme.
- For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
- Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
- Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
- Own quality assurance, review programme outcomes and impact data to drive continuous improvement
- Collaborate with the Events team to design and run relevant supporter engagement events.
Relationship Management and Donor Engagement
- Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
- Lead strategic account management of donors and supporters.
- Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
- Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
- Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
- Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.
Operations, Systems and Reporting
- Oversee the effective administration and operational delivery of the engagement function.
- Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
- Maintain oversight of engagement pipelines, financial tracking and programme reporting.
- Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
- Develop and improve systems, processes and operational efficiency across the engagement function.
- Ensure all activities comply with organisational policies, procedures and best practice.
Cross-Organisational Working
- Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
- Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
- Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
- Attend and support Impetus events where required.
- Represent the Philanthropy team on internal projects, working groups and committees.
- Support wider team priorities and contribute to a collaborative and inclusive working culture.
Person specification
Essential
- Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
- Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
- Experience translating strategic priorities into operational plans, objectives and delivery.
- Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
- Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
- Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
- Strong analytical and organisational skills.
- Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
- Excellent written and verbal communication skills.
- Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
- A collaborative and flexible working style with the ability to work cross-functionally.
- Commitment to the mission and values of Impetus.
- A strong commitment to equality, diversity and inclusion.
- Experience working in, or closely with, the charity, youth, education or employment sectors.
Desirable
- In depth understanding of the corporate donor and philanthropy landscape.
- Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
- Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
- Experience working with Salesforce.
- Expertise in evaluation or impact measurement.
- In-depth understanding of the education and/or youth employment sectors in the UK.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 20th September 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 28th September 2026.
2nd Interviews will take place on w/c 5th October 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
About us
New Local has a mission to transform public services and unlock community power. We publish research, lead peer learning, influence government and work with public sector organisations on some of today’s most pressing issues, informed by our network of 50-plus local authority members.
All of our work is guided by a belief in community power - the principle that communities themselves have the best insight into their own circumstances and should be able to participate in shaping their places and services. We believe that active, empowered communities should be at the heart of a wider shift towards place-based public services and a system focused on prevention, which can lead to better outcomes and a more sustainable system for all.
Purpose
Our Head of Practice role sits within our Practice and Programmes team. You will lead the development and delivery of a portfolio of practice work whilst also contributing to New Local's policy and thought leadership work. We are committed to strengthening the feedback loops between practice and policy locally, regionally and nationally and this role is key to this.
In our practice work you will solve challenges alongside councils, other public sector partners and communities, supporting them to deepen the impact of innovative place-based approaches and to understand the conditions needed for them to grow. You will be leading projects, working alongside delivery partners where needed, managing other New Local team members, to deliver high-quality work and impact for our partners.
Our thought leadership and policy approach is deeply rooted in our practice and peer-learning networks.You will draw on the pioneering work we see in places, and with our members, to support New Local's work to inform the national policy conversation about the conditions and enablers needed for places to accelerate and grow innovation in place-based, preventative and relational working.
Key tasks and responsibilities
- Manage a portfolio of practice projects, ensuring effective project management so that practice work is delivered within budget and to agreed timelines.
- Lead the delivery of projects within our practice portfolio, using a range of innovation and practice approaches including design, facilitation, strategy development, user-centred design, adaptive and collaborative learning, and approaches that enable partners to test, learn and adapt.
- Build and maintain excellent relationships with partners and clients for our practice work, across local government, the wider public sector and communities, placing an emphasis on collaborative working, co-design and building the relationships needed to support meaningful change.
- Develop and grow our practice work and generate revenues through deepening client relationships, creatively developing and responding to new partnership and business opportunities, including writing proposals and devising project budgets, aligned to our organisational purpose and vision.
- Lead effective project management of our activities, working with colleagues and partners to deliver high-quality work and impact within agreed budgets and timelines.
- Work with clients and the wider New Local team to connect practice, strategy and policy, drawing out learning from innovation and working with partners to translate this into changes in policy, strategy, systems and services, while contributing to wider thinking about the conditions needed to enable and scale change.
- Model and promote the integration of practice and policy, through testing and iterating New Local's integrated policy and practice model and proactively contributing to our thought leadership and policy work.
- Model and promote collaborative working across New Local, including with our network and communications teams, using your practice expertise and learning from projects to strengthen the wider impact of our work on community power and public service reform.
How to apply
For the full job description, person specification and details on how to apply, please visit New Local's website.
An independent think tank and network, with a mission to transform public services and unlock community power.
The client requests no contact from agencies or media sales.
Build Up aims to build the power of young people to shape where they live and to change who can make decisions about London. We are recruiting a Head of Income Generation to shape and lead an ambitious fundraising vision to grow our impact across London.
The Role
This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You will develop and deliver a 3-year fundraising strategy that unlocks new opportunities, diversifies income and builds lasting funder relationships. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.
We encourage candidates to discuss the role with our Director before applying - contact details are in the job description.
Who You Are
You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Our approach is innovative and we are looking for someone that can create clear, inspiring narratives that unlock new opportunities.
About Build Up
Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. Regeneration leaves young people behind. We support young people to take action by advocating for, designing and building local spaces to meet their needs.
Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.
Why Join Us
At Build Up your work has a visible, lasting and personal impact - your ideas will genuinely shape our development. We’re a small, collaborative and passionate team with a flexible approach to work - we welcome proposals for non standard work patterns.
Key Details
This role is available on a 4 OR 5 day a week contract, subject to candidate preference.
Salary: £50,000 - 54,000 (pro rata) + 8% employer pension contribution
Full / part-time: 4 days (30 hrs) or 5 days (37.5 hrs) per week
Holiday: 32 days plus public holidays (pro rata)
Work pattern: Flexible
Location: Hybrid – at least 1 day per week in our Elephant & Castle office
Contract: Permanent
To Apply
For more information and to apply, please see the job description.
Applications close Sunday 20th September 2026. We will be reviewing applications on a rolling basis from Monday 14th September, so we encourage applicants to apply as early as possible.
#Fundraising #FundraisingManager #HeadOfFundraising #FundraisingLead #FundraisingDirector #DirectorOfFundraising #Fundraiser #YouthFundraising #GrantFundraising #UnrestrictedFundraising #FundraisingStrategy
Build Up runs practical construction projects across London, supporting young people aged 10-23 years old to shape their local area.



The client requests no contact from agencies or media sales.
Active Communities Development Worker
Grade: NJC Point t23 - £34,434 FTE
Hours: 37.5 hours per week
Days: Monday to Friday (core hours are worked between 8am – 6pm)
Contract: Fixed-term contract, initially 12 months (continuation subject to further funding)
Responsible to: Senior Strategic Lead
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN and out in Salford’s communities
Salford CVS delivers a range of projects and services that build resilient communities and encourage local people to be active citizens.
You’ll work primarily across our volunteering and emergency response activity, including helping to develop and deliver Salford CVS’s own active communities volunteering programmes. This will vary throughout the year, but you can expect to spend roughly half your time on emergency response and half on volunteering - and in practice, the two often overlap.
Main purposes of the post
To engage with a wide range of partners and volunteers to build active, more connected and resilient communities within the city of Salford. To deliver multiple areas of work around civil contingencies, humanitarian response and emergency response in Salford – from coordinating clear plans and processes and training and supporting volunteers, to enabling VCSE organisations to engage with the work. To support the development of our volunteering and active communities work across multiple services, including the rewarding, people-facing work of coordinating volunteers for local events and celebrations.
The Benefits of Working for Salford CVS
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28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
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Enhanced company sick and maternity pay, subject to terms and conditions of service
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Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
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Cycle to Work scheme
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Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
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RHS family membership (optional and non-contractual)
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Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
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A supportive working culture - we respect and support one another to do the best we can
We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.
Closing Date: 12 noon, Friday 2nd October 2026
Interviews: Tuesday 13th October 2026, in person at Salford CVS’ offices
Lead services that support those who serve on the frontline
DMWS is seeking an experienced operational leader to develop and deliver high-quality services for blue light organisations and their workforces. This senior role combines strategic thinking, practical delivery, partnership building and strong project management.
A key part of the role is bringing services together. You will work closely with DMWS welfare teams, psychological services and clinical governance colleagues to strengthen referrals, coordinate support pathways and ensure operational delivery is safe, responsive and well governed.
What you will do
· Lead operational plans, service performance, contracts, budgets and improvement activity.
· Manage service mobilisations, pilots and improvement projects from scope through delivery, evaluation and handover.
· Build effective working relationships across welfare, psychological, occupational health and partner services.
· Coordinate cross-functional teams, project governance, milestones, risks, dependencies and reporting.
· Strengthen relationships with military, blue light organisations, commissioners, public-sector partners, funders and suppliers.
· Use evidence, outcomes and feedback to improve services, demonstrate impact and create opportunities for sustainable growth.
· Lead and develop staff while maintaining high standards of governance, safeguarding and compliance.
What you will bring
· Senior operational leadership experience in a complex service environment.
· Strong project or programme management skills and a track record of delivering change.
· Credibility with varied stakeholders and the ability to work effectively across professional boundaries.
· An understanding of welfare, wellbeing and psychological support pathways and the importance of clear clinical and safeguarding escalation.
· Commercial awareness, sound financial judgement and a commitment to quality and value for money.
· A collaborative, evidence-led and values-driven approach.
Why join DMWS?
This is an opportunity to shape a growing area of work, strengthen integrated support for military Services, blue light communities and help DMWS turn trusted expertise into sustainable, high-impact services across the UK. This role is progressive and offers the right candidate an opportunity
How to apply
Please submit your CV and a supporting statement explaining how your experience meets the requirements of the role by 28th September 2026. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role.
DMWS is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.
A new senior post in the Development Team, the Head of Trusts & Foundations will be responsible for cultivating and growing income from both private and statutory funding bodies, implementing and delivering a new strategy for this vital income stream for the theatre, maintaining and growing our income in exciting, innovative, and strategic ways through high-quality, persuasive applications, alongside stewarding existing relationships to ensure the highest level of care for those already supporting us.
Each year the Development Department is responsible for raising c.25% (£1.4m in 26/27) of the Young Vic’s income to enable great work on our stages and, vitally, in our communities. As Head of Trusts & Foundations, you will play a vital role in securing income towards these projects (currently over £300,000 is generated through Trust & Foundation revenue), driven by a strategic insight into this income stream and the opportunities our work presents. In this role, you will be central to ensuring revenue targets are met each year, elevating our income, in addition creating a pipeline of Capital prospects with a view to the theatre undertaking significant essential works over the next 3 years.
Led by the Development Director, we aim to be a fast-paced team of six, with desire to majorly increase income over the next 3 years led by an ambitious programme of main house and studio shows, the 30th anniversary of our Taking Part programme and further growth across the organisation in our excellent and exciting artistic endeavours.
If you are a passionate and curious fundraiser, excellent grant writer, or looking for the next step in your career and want to work in one of the most exciting London Theatres right now, this role is for you.
Please see the job description for full list of responsibilites. Please go to the Young Vic website via the link on this page for more information on how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources.
We are looking for an experienced Volunteering Manager, based in the Midlands, to lead the development of an exciting new volunteering programme, helping us build a diverse, inclusive and engaged volunteer community that brings our strategy to life.
The Role
Home-Based in the Midlands with monthly travel to the London office (EC1V)
The Volunteering Manager will lead the development, delivery and continuous improvement of volunteering within Arthritis Action. This is a new role responsible for ensuring that more people affected by arthritis across the country receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.
The postholder will oversee our volunteering activity, in turn enabling volunteers to extend our reach, strengthen communities and increase our impact across the region. The postholder will work closely with the Head of Services and Engagement to develop the relevant polices and strategies whilst also thinking about recruitment, onboarding, training and retention.
Key Responsibilities
Volunteering Development
• Develop a strong understanding of the volunteer journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes.
• Develop approaches to ensure volunteers can increase engagement amongst diverse and underserved communities.
• Implement effective monitoring and evaluation processes to demonstrate impact.
• Work with colleagues to identify opportunities to link volunteering and donor journeys.
• Establish effective onboarding, recruitment, training and retention processes.
• Update existing volunteering policies and strategy documents to bring them in line with practice for 2026 and beyond.
• Work alongside the CEO to support and develop our new Clinical Advisory Panel.
Engagement Building
• Develop and implement an engagement approach that strengthens relationships with existing and potential volunteers.
• Create meaningful opportunities for people with lived experience to volunteer with Arthritis Action.
• Work collaboratively with Communications and Fundraising colleagues to maximise awareness and impact.
• Build relationships with community partners and relevant external organisations to build the volunteering network.
Volunteering Strategy and Development
• Develop Arthritis Action’s volunteer strategy with support from the Head of Services and Engagement, creating a sustainable model that supports organisational priorities.
• With support from the Head of Services and Engagement, establish appropriate volunteer policies, processes, safeguarding arrangements and systems.
• Work alongside staff to create volunteer led services.
Line Management
• Act as the first point of contact for volunteers.
• Responsibility for volunteers supporting the charity.
Data, Insight and Impact
• Use data, feedback and evaluation to understand the effectiveness and impact of our volunteering programme, identify opportunities for improvement, and enhance the experience and contribution of our volunteers.
• Report meaningful KPIs for volunteering and engagement, using the CRM.
Person Specification
Essential
Experience
- Experience of developing and establishing volunteering and volunteer led services within a charity, healthcare or related environment.
- Experience of developing and improving volunteering based on evidence, insight and user needs.
- Experience of engaging diverse communities, members, service users or people with lived experiences through volunteer led services and volunteering.
- Experience of developing partnerships and collaborative approaches.
Skills and Knowledge
- Excellent oral and written communication skills including the ability to write in Plain English.
- Excellent communication and relationship-building skills.
- Strong understanding of inclusion, accessibility and reducing health inequalities.
- Ability to use insight, data and evaluation to improve impact.
Attributes
- An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
- A self-starter able to work on own initiative where required.
- Values-driven, collaborative and inclusive professional.
- Empathetic and committed to ensuring people’s voices shape services.
- Able and willing to travel within the Midlands.
Desirable
- Experience of supporting people with long-term conditions.
- Experience using CRM systems and digital platforms to improve engagement.
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself.Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Thursday 17th September 2026 at the latest.
First-round interviews will take place by Zoom on Tuesday 22nd September 2026. Second-round interviews will take place in the London office on Monday 28th September 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief
Please apply with a CV and Covering Letter. Applications without a Covering Letter will not be accepted.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Head of Fundraising role. You will lead and work closely with the Trusts & Foundations Officer, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to deliver an annual income target of £400K+.
Role
The Head of Fundraising is a senior leadership role with overall accountability for the strategic development, operational effectiveness and performance of all fundraising activity at Greyhound Rescue Wales (GRW).
The role will drive, lead and grow our fundraising strategy and has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.
The role holds end‑to‑end accountability for income delivery across trusts and foundations, community and event fundraising, and sponsorship and individual giving.
The Head of Fundraising provides clear leadership to the fundraising team and has line management responsibility for:
- Trusts and Foundations Officer
- Community and Events Fundraising Officer
- Sponsorship & Individual Giving Officer
Please see attached the full job description and person specification
We work for a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you turn bold ideas into campaigns that inspire people to give, volunteer and take action?
Mercy Ships UK is entering an ambitious period of growth and we’re looking for an exceptional Head of Marketing to help turn that ambition into impact.
This is an exciting opportunity to support the operational engine room of marketing at Mercy Ships UK, ensuring our fundraising, volunteering and brand priorities are transformed into compelling, integrated campaigns that reach the right audiences and deliver measurable results.
Mercy Ships operates hospital ships that bring free, life-changing surgical care and medical training to people who otherwise have little or no access to safe healthcare. Behind that extraordinary mission sits an equally important challenge: engaging more supporters, growing income, recruiting more volunteers and helping more people discover the work of Mercy Ships.
That’s where you come in.
Reporting to the Director of Communications and Engagement, you’ll lead a multidisciplinary marketing delivery team spanning creative, content, digital and project coordination. You’ll bring together people, ideas, channels and priorities to make sure great strategies become brilliantly executed campaigns.
You’ll oversee the campaign journey from brief to launch and evaluation, shaping creative ideas, coordinating digital and offline activity, improving workflows, managing resources and using insight and performance data to continually improve what we do.
You’ll work closely with colleagues across Fundraising, Volunteering, Strategic Communications, Communities and Engagement, Digital and the wider global Mercy Ships network. This is a highly collaborative role where your ability to influence, prioritise and bring clarity to complex activity will be just as important as your marketing expertise.
We’re looking for someone who combines creative judgement with operational discipline.
You’ll know what makes a great campaign, but you’ll also understand everything that needs to happen behind the scenes to deliver it successfully. You’ll be comfortable moving between creative conversations, campaign planning, digital performance, budgets, stakeholder discussions and team leadership.
You may already be a Head of Marketing, or you could be an experienced senior marketing or campaigns professional ready to take the next step. What matters most is your track record of leading integrated campaigns, managing multidisciplinary teams and turning organisational priorities into marketing activity that delivers results.
This isn’t a role for someone who simply wants to maintain what already exists. We’re strengthening how marketing works across Mercy Ships UK, building greater integration between digital, creative, content and campaign delivery and creating a more resilient in-house capability for the future.
You’ll have the opportunity to shape those ways of working, develop the team and help create a marketing function capable of supporting Mercy Ships UK’s ambitious plans for growth.
And ultimately, the campaigns you help deliver have a purpose far beyond marketing metrics.
They help raise the funds, recruit the volunteers and build the awareness that enable Mercy Ships to bring hope and healing to people around the world.
If you’re an experienced marketing leader who loves making great ideas happen and you want your expertise to contribute to something genuinely meaningful, we’d love to hear from you.
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Head of Training to join our organisation. This is a key leadership role that would fit someone who can think strategically, lead with confidence and help us strengthen and grow the quality and impact of our learning and employability offer.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes empowering adults with a learning disability, autistic adults, and adults with other support needs to live happier, healthier, and more independent lives. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
At Share, we are ambitious about what disabled adults can achieve when they are given the right opportunities and support. The Head of Training will play a central part in shaping how our training provision evolves, ensuring it remains high quality, inclusive and focused on real outcomes for the people we support.
Main responsibilities
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You will develop and implement Share's learning, training and employability strategy, ensuring alignment with organisational priorities and future growth
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You’ll contribute to organisational planning and decision making as a member of the Senior Leadership Team
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You’ll develop and maintain strategic relationships with local authorities, employers, education providers, health and social care organisations, funders and community partners
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You’ll lead the quality assurance framework for all learning and training provision, ensuring high standards of teaching, learning, accessibility and safeguarding, and an excellent student experience
Who we’re looking for
- You'll have leadership experience within adult learning, employability, SEND, disability services, further education or community learning
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You’ll have experience contributing to organisational strategy, service development and continuous improvement
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You’ll have a track record of developing successful partnerships with employers, education providers, local authorities, funders and other stakeholders
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You’ll understand the barriers and opportunities affecting adults with a learning disability, autistic adults and people with additional support needs
Why work for us?
Share is committed to empowering disabled adults. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has somethingto offer others, and we build on people'sindividual talents, interests and abilities. We think happy employees are successful employees.
We hold a goldInvestors in Peopleaccreditation, which means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.
Please apply through our website or send us your CV and cover letter telling us:
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How your experience to date has prepared you for the role.
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What your three priorities in designing a training programme for adult students with a learning disability and autistic adults would be.
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What achievement from your career to date are you most proud of and why.
If you would like to have a chat about the role or visit us prior to applying, please contact us.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please call us.
Our privacy policy for job applicants can be found on our website.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
As Head of Initial Training, you will lead a committed training team and play a key role in ensuring that our formation, teaching and equipping enable Evangelists and Pioneers to thrive in a rapidly changing church and mission context. You will bring together theological education, creative teaching, formation and practical mission, ensuring that our training remains both academically robust and deeply rooted in the realities of ministry.
This is a role for someone who is passionate about developing people, confident in leading teams and excited by the possibilities of theological education and digital pedagogy. You will need to be an excellent communicator and teacher, able to inspire others, build strong relationships and lead with both vision and practical focus.
Please see the job pack for the full job description and person specification.
Salary: £47, 467 per annum
Hours: 37.5 hours per week with some weekends and flexibility as required for Training weekends and other relevant requirements.
Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave: 25 days, plus Bank Holidays (total 33 days)
Contract:Full-Time, Open Ended
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Application Deadline:9am on Friday 18th September 2026
Interview Date: Thursday 1st October 2026, Sheffield
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To apply, please download and complete a Faith Based Application Form for this post. When you are ready to submit your application, please upload a copy on the Jobs page of our website.
*Please note that the person specification in the job description was updated on 01.09.2026
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

The client requests no contact from agencies or media sales.
At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for 50 years through our residential rehabilitation programme and Christian recovery community.
We are looking for a committed Christian leader to join our Senior Leadership Team as Head of Facilities & Estate. This is a unique opportunity to combine practical leadership, strategic oversight and Christian ministry within a charity that transforms lives every day.
The Yeldall estate is far more than a collection of buildings. It is the environment where men begin their recovery journeys, encounter hope and develop the foundations for a new future. As Head of Facilities & Estate, you will lead the teams responsible for maintaining, developing and enhancing our facilities, ensuring that our buildings, grounds, services and resources support the delivery of our mission for years to come.
This role is ideal for an experienced manager who can think strategically, lead people effectively and take a hands-on approach when needed. You will oversee maintenance, estates, catering, housekeeping, IT and the Coach House operation, while helping shape the future development of the Yeldall Manor site.
Benefits
- 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service
- Company pension
- Employee Assistance Programme (EAP)
- Death in service benefit
- Meals provided whilst on site
- Opportunity to contribute at Senior Leadership Team level
- Ongoing training and professional development
What will you do?
- Provide leadership and strategic direction for all facilities and estate functions across Yeldall Manor.
- Lead and develop a multidisciplinary team including maintenance, estates, catering, housekeeping, IT and Coach House staff.
- Work closely with the CEO and Senior Leadership Team to support organisational growth and development.
- Develop and implement plans for estate improvement, refurbishment projects and future building developments.
- Oversee maintenance programmes to ensure buildings, grounds and facilities are safe, welcoming and fit for purpose.
- Manage relationships with contractors, suppliers, utilities providers and professional consultants.
- Lead procurement processes, contract management and stock control systems.
- Ensure compliance with health and safety legislation, fire safety requirements and organisational policies.
- Oversee fleet management, ensuring vehicles are maintained, insured and operated effectively.
- Support the development and delivery of security measures across the estate.
- Manage departmental budgets and ensure resources are used effectively and sustainably.
- Contribute to the wider leadership, vision and Christian life of the organisation.
- Support residents through positive engagement, encouragement and the modelling of Christian values.
- Participate in worship, prayer meetings, fellowship events and other aspects of Yeldall Manor's Christian community life.
What are we looking for?
- Significant experience of facilities, estates, property or asset management.
- Experience of managing building maintenance, refurbishment projects and contractor relationships.
- Strong leadership experience, including managing and developing staff and teams.
- Experience of health and safety management and regulatory compliance.
- Experience of procurement, supplier management and contract oversight.
- Excellent project management, organisational and problem-solving skills.
- Strong communication and relationship-building abilities.
- Ability to think strategically while remaining practical and solutions-focused.
- Financial awareness, including experience of managing budgets.
- Ability to prioritise multiple projects and work effectively under pressure.
- A proactive approach with the confidence to take initiative and drive improvements.
- Full UK driving licence.
- Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values.
About You
You are an experienced leader who enjoys creating environments where people can flourish. You are equally comfortable discussing long-term estate development plans with the Board of Trustees as you are solving practical day-to-day operational challenges.
You will be someone who naturally builds effective teams, develops positive relationships with contractors and stakeholders, and brings a solutions-focused mindset to complex problems. You recognise that high-quality facilities play a vital role in delivering excellent care and support, and you take pride in maintaining standards of excellence.
Most importantly, you will have a genuine passion for Yeldall Manor's mission and a desire to use your gifts, skills and experience to help men affected by addiction find hope, recovery and transformation.
As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
Our Christian Ethos
Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation.
Safeguarding
Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check due to the nature of the role.
About Yeldall Manor
For over five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope.
This role offers the opportunity to combine faith, leadership, practical expertise and vision in a setting where your work will directly contribute to changing lives.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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Harris Hill is proud to be supporting Frontline, a wonderful charity at the forefront of children who face neglect and harm, and their support services, find an interim Head of Fundraising for 6 months.
Frontline is a charity with a mission to make life better for children at risk of harm, by improving the services that support them.Hundreds of thousands of children experience or are at risk from abuse and neglect at home, sexual and criminal exploitation outside the home, and other harms. For these children, the right support and protection can make all the difference.
That’s why Frontline develop excellent practice and leadership in social work and other children’s services. And they are cultivating innovative new approaches to child protection and driving positive systems change for children.
This role is a 6 month contract and pays £65,431 pa plus pension and benefits. They operate on a hybrid basis, with 2dpw in their London office. This role is looking to commence on the 29th September and you will be employed directly by the client.
Job description:
This exciting role will suit an experienced fundraising leader who can deliver strategically and influence at a senior level both internally and externally. The successful candidate will be as comfortable presenting to a room of potential supporters as they will managing a complex funding application or persuading a high-profile funder to come on board. They will devise and implement fundraising initiatives and strategies to build and manage partnerships, working creatively to grow existing funding and establish new income sources.
Reporting to the external relations director, this role will manage the fundraising manager and trusts fundraiser. They will also be part of Frontline’s leadership group. The role is for a six-month fixed-term contract as we are revisiting and updating our fundraising strategy in line with organisational changes. The postholder will be able to help input and develop the new fundraising approach and strategy.
Key responsibilities:
- Work with the external relations director to review, evolve and implement the long-term organisational fundraising strategy, to meet the growing need for income through a variety of diverse sources
- Identify and cultivate new relationships with corporates, HNWI and trusts and foundations, to meet organisational fundraising targets
- Manage key relationships with existing donors and grow these to become a sustainable longer-term income stream
- Support the fundraising manager and trusts fundraiser with management of their accounts (including writing inspiring applications and reports), as well as with developing pipelines and implementing new ideas for raising income
- Design and deliver a programme of inspirational cultivation and stewardship activities, including events, in collaboration with the events officer
- Maintain robust processes around budgeting, forecasting and planning, working closely with the finance and delivery teams
- Work closely with communications and delivery teams to develop compelling cases for support
- Ensure all fundraising activity is compliant with relevant legislation and best practice
- Oversee accurate CRM use, forecasting and reporting
If you would like to explore this opportunity further, you will need to make an application of interest by no later than 14th September. Please see attached JD for full details.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an inspiring and strategic Head of Services and Engagement to ensure our services are impactful, accessible and centred around the needs of people living with arthritis.
The Role
Hybrid: Two fixed days in London office (Mondays and Wednesdays), three days at home.
The Head of Services and Engagement will lead the development, delivery and continuous improvement of Arthritis Action’s services and engagement activities. This is a key role responsible for ensuring that people affected by arthritis receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.
The postholder will oversee our membership and service portfolio, including community-based activities, self-management support and engagement programmes, ensuring they are effective, inclusive and aligned with organisational priorities. They will also support the creation of a sustainable volunteer model alongside our new Volunteer Manager, enabling volunteers to extend our reach, strengthen communities and increase our impact.
Key Responsibilities
Membership and Service Delivery
· Develop a strong understanding of the member and service user journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes at every stage.
· Oversee and lead on the delivery and continuous improvement of Arthritis Action’s member services, community activities, events, and other programmes.
· Develop approaches to increase access and engagement amongst diverse and underserved communities.
· Implement effective monitoring and evaluation processes to demonstrate impact.
· Work with colleagues to identify opportunities for service innovation, partnership working and growth and fundraising.
Engagement and Community Building
· Develop and implement an engagement approach that strengthens relationships with members, service users, supporters and communities.
· Create meaningful opportunities for people affected by arthritis to participate, connect and share their experiences.
· Work collaboratively with Communications and Fundraising colleagues to maximise awareness, participation and impact.
· Build relationships with community partners and relevant external organisations to extend reach.
Volunteering Strategy and Development
· Help develop Arthritis Action’s volunteer strategy alongside the Volunteer Manager, creating a sustainable model that supports organisational priorities.
· Provide strategic oversight and support to the Volunteer Manager, ensuring effective volunteer recruitment, training, support and recognition.
· Establish appropriate volunteer policies, processes, safeguarding arrangements and systems.
Line Management
· Lead, motivate and develop the Services and Engagement Team.
· Manage budgets effectively, ensuring resources are used efficiently and deliver value.
· Work collaboratively across the organisation, particularly with Communications and Fundraising.
· Represent Arthritis Action externally with partners, stakeholders and sector networks.
Data, Insight and Impact
· Use data, evaluation and feedback to understand service effectiveness and improve outcomes.
· Report meaningful KPIs for services, engagement and volunteering alongside the Services Manager.
· Use CRM and engagement data to improve communication, participation and user experience
Person Specification
Essential
Experience
- Experience of leading health, wellbeing, community or support services within a charity, healthcare or related environment.
- Experience of managing teams, budgets and operational delivery.
- Experience of implementing volunteer led services.
- Experience of improving the overall membership journey.
- Experience of developing and improving services based on evidence, insight and user needs.
- Experience of engaging diverse communities, members, service users or people with lived experience.
- Experience of developing partnerships and collaborative approaches.
Skills and Knowledge
- Excellent oral and written communication skills including the ability to write in Plain English.
- Understanding of person-centred approaches and co-production.
- Excellent communication, influencing and relationship-building skills.
- Strong understanding of inclusion, accessibility and reducing health inequalities.
- Ability to use insight, data and evaluation to improve impact.
Attributes
- An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
- A self-starter and senior leader, able to work on own initiative where required.
- Values-driven, collaborative and inclusive professional.
- Empathetic and committed to ensuring people’s voices shape services.
- Able and willing to travel within the UK.
Desirable
- Experience working in a health charity, patient organisation or membership body.
- Experience of supporting people with long-term conditions.
- Experience using CRM systems and digital platforms to improve engagement.
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. . Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Thursday 10th September 2026 at the latest.
First-round interviews will take place by Zoom on Thursday 17th September 2026. Second-round interviews will take place in the London office on Monday 21st September 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief.
Please apply with a CV and Covering Letter. Applications without a covering letter will not be accepted.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
Reports to: Chief Executive Officer
Contract Type: 21 hours per week. Initial 12-month fixed term contract with the potential for extension and/or a permanent position at the end of the term.
Salary: £27,00 - £30,000 per annum dependent on relevant experience (£45,00 - £50,000 FTE)
Base: Remote/Hybrid
About us
Do you want to make a difference in the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen; and offer help and advice about any aspect they may have.
Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.
Role Purpose
The Head of Commercial Income is a senior leadership role and a member of the Senior Leadership Team, reporting directly to the Chief Executive Officer.
The postholder will lead the Charity's commercial income function, with responsibility for growing sustainable income through commissioned and commercial services, training, Ask Jan membership and other opportunities.
This is a strategic, commercially focused and hands-on role. The postholder will be a visible face of the Charity, building strong relationships with local authorities, commissioners, public sector organisations, businesses and other partners. They will identify opportunities, understand customer and commissioner needs, develop compelling propositions and secure sustainable business.
A particular focus will be growing the Charity's position within the statutory sector. The postholder will develop a strong understanding of local authority priorities, commissioning, procurement and purchasing processes and use this insight to anticipate emerging needs and create opportunities for the Charity to provide innovative and valuable solutions.
The postholder will lead and develop the Commercial Income function, with the Business Development Manager and Training & Commercial Services Co-ordinator reporting directly to them. They will set direction, priorities and targets while maintaining an active role in developing relationships, identifying opportunities, progressing bids and supporting commercial negotiations.
Working across the Charity, the postholder will ensure commercial opportunities are translated into high-quality, financially sustainable services that deliver positive outcomes for care experienced people.
Key Responsibilities
Leadership
- Provide strategic and commercial leadership for the Charity's commissioned and commercial services, training portfolio and Ask Jan membership offer.
- Lead and develop the Commercial Income function, line managing the Business Development Manager and Training & Commercial Services Co-ordinator.
- Set clear commercial priorities, targets and performance expectations and ensure the team has a strong focus on growth and results.
- As a member of the Senior Leadership Team, contribute to the leadership, planning and future development of the Charity.
- Develop a proactive, creative and customer-focused commercial culture across the function.
- Work collaboratively with the Head of Income and Development, Head of Service Delivery and wider Leadership Team to maximise income and impact.
- Balance strategic leadership with direct involvement in key commercial relationships, opportunities and negotiations.
Strategic Partnerships and Business Development
· Provide strategic leadership to the Charity's relationships with local authorities, commissioners and key partners, building senior-level relationships and positioning the Charity as a trusted partner.
· Oversee the commercial services pipeline, providing direction and support to the Business Development Manager to identify, prioritise and progress opportunities for growth.
· Develop approaches to securing new commissioned and commercial opportunities, working with Service Development and Service Delivery colleagues to shape services in response to market and beneficiary needs.
· Provide senior leadership and input on key bids, tenders and commissioned service proposals.
· Represent the Charity at strategic commissioning forums, partnership meetings and senior stakeholder events, promoting its expertise, services and impact.
· Monitor developments in commissioning, procurement, public policy and relevant markets, using this insight to identify emerging opportunities and potential challenges.
Commissioned and Commercial Services
- Provide overall strategic oversight of the Charity's commissioned and commercial services portfolio, ensuring services meet contractual obligations, quality standards, agreed outcomes and financial targets.
- Work with operational and service development colleagues to ensure services respond effectively to commissioner and customer needs.
- Identify opportunities to develop, improve and expand existing services and create new commercial offers.
- Ensure commercial propositions are viable, deliverable, competitive and aligned with the Charity's mission.
- Monitor market, commissioning and policy developments and identify their implications for the Charity's services and commercial opportunities.
Training and Ask Jan
- Provide strategic leadership for the continued growth and development of the Charity's training offer and Ask Jan membership service.
- Ensure training and membership propositions remain relevant, innovative and responsive to customer and sector needs.
- Identify opportunities to develop new training, membership and other commercial products and services.
- Work with colleagues to ensure these offers are effectively positioned, developed and brought to market.
Financial and Operational Management
- Provide strategic oversight of the financial performance and sustainability of the commercial income portfolio.
- Set and monitor income, growth and performance targets and report progress to the CEO and Senior Leadership Team.
- Oversee the commercial pipeline, income forecasting, contract performance and retention.
- Ensure commercial services are delivered within agreed budgets and provide value for money.
- Identify opportunities to improve efficiency, pricing, sustainability and long-term income.
- Ensure appropriate monitoring, reporting and evaluation arrangements are in place for commercial activity.
- Ensure commercial activities comply with contractual, legal, regulatory and organisational requirements.
General
- Work collaboratively across all departments to maximise impact for care experienced people.
- Maintain an awareness of developments in local government, commissioning, procurement, children's services, social care and the wider charity sector.
- Promote the Charity's expertise, services and impact and protect its reputation through high-quality commercial relationships.
- Ensure the Charity's commercial activity remains consistent with its values, purpose and commitment to care experienced people.
- Contribute to organisational planning, continuous improvement and long-term sustainability.
- Undertake any other duties commensurate with the level and responsibilities of the role.
Essential
- Significant experience of leading and growing commercial income, commissioned services, business development, sales or other income-generating activity.
- Proven track record of securing new business, growing existing contracts and generating sustainable income.
- Experience of building strong relationships with local authorities, commissioners, public sector organisations and other senior stakeholders.
- Experience of leading or overseeing successful tenders, procurements, bids or commissioned service proposals.
- Understanding of public sector commissioning, procurement and purchasing processes, ideally with experience of local authorities and the statutory sector.
- Experience of identifying customer or commissioner needs and developing services, products or propositions in response.
- Strong commercial and business development approach, with the ability to build relationships, influence decision-makers, negotiate and secure business.
- Experience of managing and developing staff within a commercial, business development, sales or income-generation function.
- Strong commercial, financial and strategic awareness.
- Ability to combine strategic leadership with an active role in business development and income generation.
- Creative, proactive and opportunity-focused, with excellent communication, influencing and relationship-building skills.
- Commitment to the values and mission of the Rees Foundation.
Desirable
- Experience of working with local authority children's services, social care, leaving care, corporate parenting or related statutory services.
- Knowledge of the care experienced and/or social care sectors.
- Experience of developing and selling services to local authorities or other public sector organisations.
- Experience of managing training, membership or subscription-based services.
- Knowledge of safeguarding, GDPR, charity governance and relevant regulatory requirements.
Application Process
The closing date for this position is Tuesday 15th September 2026. Please note that we reserve the right to close applications before the advertised closing date or extend the application window at our discretion.
We encourage applicants from all backgrounds and welcome applications from those who are care leavers.
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.



The client requests no contact from agencies or media sales.

