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About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· Advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· User involvement projects that help organisations improve what they offer by listening to people who use their services
· Local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The Advocacy Project vision is clear: everyone should have a voice. We work tirelessly to ensure that those who are often unheard or whose wishes are dismissed are heard and their rights upheld.
We believe passionately that everyone should have equal outcomes when accessing health and social care services, and we all live our values everyday showing up with kindness, strength, honesty and belief in the work we do. Our work makes a difference, but we need to reach more people and change more lives; can you be part of our journey?
You will be joining The Advocacy Project at a critical time as we enter the second year of our new strategy. Key to the success of the new strategy is developing a sustainable business model that moves us from a reliance on statutory income to a mixed portfolio of funding including trusts and foundations and paid for services. Focussing on growth we are looking to secure at least £250,000 new income annually while maintaining our current income levels, we aim to double our income by the end of our strategy in 2030.
As part of our senior leadership team, you will be agile and collaborative, a fundraising professional who has developed and delivered an income generation strategy and achieved income growth across multiple income streams, including developing commercial income streams, grants and statutory income. You will be hands on, getting stuck into applications, prospecting, communicating, and developing new income opportunities. Building strong relationships with staff, volunteers and service users, you will also have the ability to engage with stakeholders and build relationships externally. You will develop evidence-based and impact-led cases for support for various projects and must be able to unlock growth, develop new approaches and help communicate our impact.
You will build and lead a small, effective and positive fundraising team.
Key responsibilities
- Developing our income strategy to ensure we reach our financial and strategic goals.
- Chairing the Business development and fundraising committee
- Further developing trust and foundations pipeline, growing income and identifying new opportunities.
- Further develop our commercial income opportunities including training, consultancy and paid for services.
- Overseeing all tender submissions including building the pipeline and writing or commissioning tender writers.
- Working with the CEO and our comms officer to ensure our Comms and Income generation strategy are aligned.
- Recruiting and managing bid writers as required.
- Working with our Finance team to ensure all donations are collected and recorded correctly, holding budget responsibility for fundraising and cooms.
- Building our case for support, working closely with staff and service users to understand their lived experience.
- Representing The Advocacy Project with funders, commissioners and external partners
- Ensure the Board of Trustees are regularly updated on the progress of income generation and our comms engagement, using a transparent and consistent reporting framework.
- Embed a fundraising culture within The Advocacy Project.
About you
We’re looking for someone with a significant success and experience of impactful charitable fundraising across diverse income streams especially from trust and foundations.
You must be passionate about our work the role of advocacy and involving service users in design.
Essential
î Effective line management skills and ability to deliver alongside and through small team.
î Experience of developing trust and foundations pipelines, bid writing and evidenced success of winning significant funding.
î Experience of statutory services and tender submissions
î Experience of developing new income streams.
î Experience of delivering to targets, including a strong understanding of risk and how best to manage it
î Knowledge of fundraising regulations, GDPR, and best practices
Desirable
î Experience of working as a senior leader within a third sector, public sector, or voluntary organisation, including setting strategy and managing change
î Experience of designing and delivering commercial income streams including business to business and direct to consumer products
î Previous experience in an Advocacy/user voice organisation
î Previous experience of co production.
Skills
î Strong leadership and management skills
î Ability to work collaboratively and lead change effectively
î Be highly organised and self-motivated with a proven ability to work to tight deadlines
î Positive, creative, entrepreneurial, and solutions focused.
î Proactive, dynamic, able to work effectively independently.
î Ability to problem solve and think creatively
î Confident networker, with strong communication skills.
î Strong understanding of EDI principles and how to apply them in your work
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



About the role
The Head of Buildings & Facilities is responsible for the effective, safe and compliant management of The Passage’s buildings and for ensuring that Facilities support the charity’s residential services, day services and offices. The role ensures compliance with statutory, regulatory and organisational requirements, maintains high standards of safety and sustainability as well as delivering value for money.
The role also helps develop and implement our Asset Management Strategy, ensuring our building stock remains in good condition in the medium and long term.
The Head of Buildings & Facilities is supported by a small but experienced Facilities Management team and a number of external contractors.
Main duties
Strategic Asset Management
- Be a leading part of a team to develop and implement an Asset Management Strategy, including reporting on the condition of buildings, forward planning of major renovations and compliance works, making recommendations for investment planning and capital works programmes.
- Play a leading role in plans to acquire new property assets and to bring them into effective use.
- Ensure the work of the Facilities Management team dovetails with the requirements and regulatory requirements of our residential services.
- Implement and embed tools and systems to improve the efficiency and forward-planning of the team’s work.
Buildings and Facilities Management
- Manage the day-to-day operation of the Passage’s buildings ensuring they are safe, secure, accessible and fit for the services provided to our clients.
- Oversee the Facilities Management team to ensure the fabric and systems of all the charity’s buildings are maintained in line with statutory and regulatory standards.
- Work with the Facilities Management team to (i) oversee planned preventative maintenance and improvements to all of The Passage’s sites (ii) oversee and support the team to provide a quick, reliable response to maintenance and repair requests.
- Ensure colleagues and residents are engaged and informed in advance of any issues which may affect them, thereby minimising potential disruption.
Health and Safety
- Act as the lead and Responsible Person for Health & Safety (H&S) across the organisation including risk assessments, accurate and timely recording of health and safety issues, carrying out audits and investigations as necessary.
- Respond to any reported H&S risks, prioritising any reported risks with a significant potential for harm.
- Ensure The Passage is compliant with all relevant H&S statutory, regulatory and legislative requirements, including but not limited to: Fire safety; Gas, Electrical and Water safety; Asbestos management; RSH regulations.
- Formalise, develop and monitor the H&S framework and policies.
- Working with the Facilities Management team, ensure all work is carried out in full compliance with H&S requirements and best practice, whether that work is carried out by Passage staff or by third party contractors.
- Ensure robust record-keeping and compliance reporting to management and Board.
Relationship Management (Contractors and Suppliers)
- Ensure relationships with key services suppliers are well managed by the Facilities Management team. Work with the team to monitor the quality and timing of external contractors’ work and to address any shortcomings promptly.
- Ensure that all contracts for ongoing work and for one-off pieces of work are awarded in full accordance with The Passage’s procurement policy, ensuring best value for money and high-quality delivery.
- Together with the Facilities Management team, ensure contractors conduct themselves professionally and respectfully whilst attending any of the Passage’s locations and to ensure they follow our safeguarding policy at all times.
Teamwork and Line Management
- Line manage the Facilities Management Co-ordinator with an emphasis on supportive communication, skills development and progress towards personal objectives, including his line management of other members of the team.
- Develop positive relationships with all other teams at The Passage’s multiple sites and promote practices to reduce the need for repairs and replacements.
- Be a proactive and constructive member of The Passage’s Senior Management Group
Financial
- Develop and manage the Facilities Management budget, including capital spend, monitoring spending against budget and explaining variances.
- Support business planning through accurate forecasting and long-term planning of major financial spending.
- Ensure value for money and effective financial control across all areas of responsibility.
General Responsibilities
- Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs.
- Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage
- Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection, anti-Harassment and Equality and Diversity.
- To participate in meetings, training and other events as required.
- Undertake any other duties which are commensurate with the role.
General Responsibilities
- Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs.
- Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage
- Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection and Equality and Diversity.
- To participate in meetings, training and other events as required.
- Undertake any other duties that may be required which are commensurate with the role.
Desired Experience
- E1 – Proven experience in leading a complex Buildings and Facilities Management function, including effective management of external contractors.
- E2 – Experience of developing and/or implementing a buildings Asset Management Strategy.
- E3 – Experience of introducing a systematic approach to Facilities Management, covering Health & Safety, Regulatory compliance and Planned Preventative Maintenance.
- E4 – Experience of developing and getting the best from a small team.
- E5 – Experience of effectively managing budgets.
- E6 – Experience of playing leading role in major projects as well as day to day operations.
- E7 – Demonstrable experience of taking a long-term planning view at the same time as delivering on day-to-day priorities.
Desired Knowledge
- K1 – Strong understanding of Health and Safety and other legislative and regulatory requirements, ideally gained in an environment providing residential accommodation.
- K2 – Professionally recognised Health & Safety and/or Buildings and Facilities Management qualification (eg IWFM, NEBOSH, IOSH).
The client requests no contact from agencies or media sales.
Job Title: Head of Business Operations
Salary: £40,000 per annum (£32,000 per annum pro rata) + 10% company pension on successful completion of probation
Contract: Permanent
Base: The Brain Charity, Norton Street, Liverpool, L3 8LR
Hours: Part Time - 30 hours per week
Responsible to: Chief Executive Officer
Direct Reports: 4
Summary of Role
The Head of Business Operations will play a key leadership role within The Brain Charity, leading and overseeing the effective and safe delivery of a range of business and operational activities. This includes responsibility for premises management, health and safety, data protection compliance, ICT systems, and operational services such as room hire and café provision.
Working closely with the Chief Executive Officer and senior colleagues, the role will ensure that systems, processes and services run efficiently, meet regulatory requirements, and support the charity’s wider objectives. The postholder will also lead on continuous improvement, oversee operational performance, manage budgets and commercial activities, and develop sustainable income-generating services that support people living with neurological conditions.
Key Responsibilities
Management of Physical Assets
- Hold responsibility for the organisation’s assets register.
- Ensure that all buildings owned by the organisation and their fixtures and fittings are maintained to a high standard in a cost-effective way.
Health & Safety, Security & Business Continuity
- Provide leadership and assurance on the effectiveness of Health & Safety controls across the organisation.
- Ensure the safe, secure and continuous operation of the charity’s premises, including oversight of access arrangements, security controls, and incident response.
- Ensure Health & Safety and food safety policies are in place, effectively implemented, embedded into day-to-day operations, and consistently monitored to maintain full compliance across all operational activities.
- Ensure statutory checks, monitoring activities and remedial actions are completed, documented and reviewed in line with regulatory requirements.
- Maintain organisational readiness for incidents affecting premises safety, security, or continuity of service delivery, and act as the designated Deputy within the Business Continuity Plan, carrying out responsibilities in line with the defined scope and actions of the plan.
- Act as a designated security key holder and first point of contact for premises alarm activations and building security incidents, ensuring appropriate timely response and escalation.
Data Protection & GDPR
- Support and contribute to ensuring compliance with GDPR and data protection legislation across the organisation.
- Support the CEO and senior leadership team in meeting data protection responsibilities, including compliance reporting and engagement with the ICO and Subject Access Requests where required.
ICT, Digital & Systems Oversight
- Provide oversight of ICT infrastructure, Microsoft 365 accounts and CRM systems, ensuring they support operational and business objectives.
- Produce and present quarterly reports covering ICT performance, KPIs, system risks and improvement activity.
- Manage supplier relationships and contracts for IT support services, including due diligence, contract management and renewal.
- Support ICT and CRM development initiatives in line with organisational priorities.
- Ensure compliance with Cyber Essentials requirements and oversee the organisation’s cyber security posture.
Operational Management
- Take responsibility for improving the performance, productivity, efficiency, and profitability of the café, room hire services.
- Work collaboratively with the Communications Team to support the promotion and advertising of business activities, including room hire and café services.
- Lead and manage facilities refurbishment and improvement projects, ensuring they are delivered safely, on time and within budget.
- Oversee contractor engagement ensuring compliance with Health & Safety and contractual requirements during works.
- Ensure appropriate insurance policies are in place, regularly reviewed and maintained in line with organisational risk exposure.
- Act as the operational lead for insurance-related matters, including renewals and claims support.
- Support the CEO and Trustee Board with financial matters relating to business activities as required.
- Monitor and analyse business data, producing reports and delivering presentations to senior management and the trustee board.
Financial Management
- Set and manage budgets for existing product and service delivery.
- Forecast sales targets and monitor progress against these.
- Support the CEO and Trustee Board with financial matters related to business activities as required.
People Management
- Take responsibility for being up to date with the charity’s current policies and procedures and ensure they are adhered to by all staff within your department.
- Monitor, performance manage and improve the efficiency of all direct reports.
- Support the professional development of all direct reports.
- Provide ongoing and regular formal supervision through the organisation’s supervision and appraisal framework.
- Motivate staff to achieve their KPIs through quality controls.
- Monitor, train and support all volunteers.
- Delegate tasks to achieve the overall aims of the organisation in line with own responsibilities.
- Contribute to The Brain Charity management rota when required.
Other
- Take responsibility for being up to date with the charity’s current policies and procedures and to adhere to these.
- Actively support promotional and fundraising events for The Brain Charity, attending a minimum of 1 fundraising or client-focussed event over the course of a year.
- Assist and support volunteers within the team as and when required.
- Carry out any other reasonable tasks which may be required by the charity from time to time.
- Regularly provide cover for all aspects of the department you belong to during any absence relating to your colleagues.
The client requests no contact from agencies or media sales.
Hours: 4 days per week (30 hours) between 9.00am and 5.00pm
Clolsing date: Thursday 25th June at 11.00pm
Interview date: Friday 3rd July
Salary: £48,000 p/a pro rata
Contract: 1 year fixed term (covering a maternity leave position)
The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual.
We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice:
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Paid supervision for 1.5 hours per month, with an external supervisor of that person’s choice
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Line management for 1 hour per month
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Training budget of £500 per year to spend on relevant training of that person’s choice
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Employer pension contribution of 5%
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Generous annual leave allowance and paid sick leave
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Cycle to work scheme
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Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice
Therapeutic Management
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To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators.
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To oversee all of the charity’s therapeutic services and ensure that efficient and high-quality services are delivered.
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To be the charity’s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns.
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To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date.
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To oversee the charity’s pre-trial therapy processes and be a point of contact for the police.
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To develop and improve the charity’s therapeutic services, including any expansion of the services.
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To manage therapeutic recruitment, inductions and training.
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To hold monthly staff meetings and service team meetings when needed.
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To oversee the individual and group supervision arrangements and reporting for all staff.
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To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes.
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To support the charity’s quality assurance and development of its services through monitoring and responding to client feedback and outcomes data.
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To develop the charity’s survivor voice work and ensure that the charity’s services are informed by survivors and their lived experience.
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To manage any complaints raised by clients.
Leadership
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To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team.
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To strategically plan and develop the therapeutic services of the charity.
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To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work.
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To build and maintain a positive working relationship with the Board of Trustees.
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To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising.
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To assist in promoting the charity by attending all relevant meetings directly connected with your work.
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To undertake any other duties appropriate to the needs of the charity.
Client Work
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To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients.
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To maintain confidential and accurate counselling notes of all sessions.
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To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy).
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To attend monthly one-to-one line management meetings.
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To work to the British Association of Counselling and Psychotherapy ethical guidelines.
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To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
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All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Person Specification
ESSENTIAL:
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Diploma in Counselling (British Association of Counselling & Psychotherapy (BACP) accredited course or equivalent); and to have BACP accreditation or be working towards BACP accreditation or equivalent.
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To be a registered member of BACP, UKCP, NCS or equivalent professional body, with over 5 years of supervised counselling experience.
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Significant experience of providing one-to-one counselling for survivors of abuse and carrying out initial assessments and risk assessments.
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Significant knowledge and understanding of the issues affecting this client group and the impact of trauma.
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Significant line management and appraisal experience with the ability to effectively co-ordinate a team.
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The ability to support staff to foster a positive working environment and deliver a high quality of service.
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Experience of recruiting staff, including inductions and training.
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Experience of managing safeguarding concerns and supporting others to act in accordance with safeguarding policies and in the best interests of the client or those at risk.
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The ability to work with clients online or by phone.
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Experience of working collaboratively as part of a leadership team and ability to contribute to an organisation’s future development.
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Experience of developing and maintaining working relationships with partner agencies and professionals.
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Excellent organisational and planning skills.
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Excellent IT skills and experience of using Microsoft Word and Excel, with the ability to confidently use and support others with an online Case Management System.
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Excellent communication skills, both verbal and written.
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A commitment to identifying ongoing personal development and training needs and to take appropriate action to ensure these needs are met.
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The ability to keep accurate and confidential records of client work.
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Experience of being a client in a formal counselling relationship.
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Experience of and commitment to working with diversity.
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To have the capacity to work flexibly within a small professional team.
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The ability to manage own time and work load effectively.
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The ability to chair meetings
DESIRABLE:
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Training in trauma processing approaches, such as EMDR, Narrative Exposure Therapy (NET), brainspotting, trauma-focused CBT, and Rewind Technique.
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Experience of working within a community-based organisation.
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Experience of working with people that have used drugs or alcohol to cope with trauma.
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Experience of running therapeutic groups.
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Experience of delivering training.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a Head of Operations & Development to play a key leadership role in a creative, community-focused Arts Council England National Portfolio Organisation.
This is a hands-on role combining leadership of day-to-day operations with responsibility for income generation through funding applications, grants, and tenders.
You will play a central role in strengthening how we work and ensuring we have the systems, resources, and funding needed to deliver our programmes and grow sustainably.
About Gazebo
Gazebo is a diverse arts organisation based in Wolverhampton and an Arts Council England National Portfolio Organisation.
We have a fantastic programme of Theatre in Education, community arts, out-of-school activities, professional touring theatre, and creative training. Our work supports children, young people, and communities to build skills, confidence, and creativity.
We are rooted in our values of creativity, inclusion, and collaboration, with a strong commitment to diversity, social justice, and community engagement.
What you’ll do
- Lead the day-to-day operations of the organisation
- Develop and maintain effective systems and processes
- Lead on funding applications, bids, and tenders
- Identify and develop new income streams and partnerships
- Oversee financial processes, budgets, and reporting (with support)
- Support governance, compliance, and reporting
- Line manage staff and support effective organisational delivery
About you
We are looking for someone who:
- Has experience in a senior operational or management role
- Has experience writing funding applications or bids
- Is confident managing a broad range of responsibilities
- Is proactive, organised, and able to take ownership
- Is approachable and able to build strong working relationships
We are particularly interested in candidates with experience in the arts, cultural, or voluntary and community sector. However, we also welcome applications from those with transferable skills and experience from other sectors.
Why join us
This is a key leadership role within a small, ambitious organisation.
You will play a central part in shaping how we operate, securing funding, and supporting the delivery of creative work with communities.
For full details, including the full job description and person specification, please visit: linktr.ee/gazebotheatreuk
How to apply
Please send:
- A CV (maximum 2–3 pages)
- A supporting statement (maximum 2 pages)
- A completed equalities monitoring form
Your supporting statement should:
- Set out how you meet the requirements of the role, as outlined in the full person specification (in candidate pack available on our link tree)
- Highlight your experience of operational management and funding
- Include an example of a funding application or similar work
- Explain why you are interested in the role and why you would be a good fit
Please include “Head of Operations & Development” in the subject line of your email
Closing date: Friday 19 June 2026
Interviews: Friday 3 July 2026, Gazebo Theatre, Wolverhampton
If you need any support with your application, please get in touch and we will do our best to meet your needs.
Equality & inclusion
We particularly welcome applications from people of the Global Majority and those currently underrepresented in the arts and cultural sector.
For full details, including the full job description and person specification, please visit: linktr.ee/gazebotheatreuk
Please submit:
A CV (maximum 2–3 pages)
A supporting statement (maximum 2 pages)
A completed equalities monitoring form
Your supporting statement should:
Set out how you meet the requirements of the role, as outlined in full person specification in candidate pack on link tree
Highlight your experience of operational management and funding
Include an example of a funding application or similar work
Explain why you are interested in the role and why you would be a good fit
To promote social, educational & artistic development through Creative Arts, by providing a range of programmes in response to the needs & aspirations
The client requests no contact from agencies or media sales.
Head of Development Operations
London School of Hygiene & Tropical Medicine
Location: London, UK
Salary: £53,317 - £61,034 pa plus benefits
The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.
LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.
Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and community of over 30,000 alumni in over 180 countries around the world.
As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.
As our Head of Development Operations, you will report to the Director of Development & Alumni Relations and bring first-class knowledge and experience of best practice and strategy in fundraising operations. As an outstanding operator, with a proven track record of developing and implementing critical support functions for a successful Development team, you will thrive within a busy environment and enjoy leading a people or teams. You work well with fundraising and engagement colleagues, and enjoy the collaborative process of turning a strategy into reality. Key to your success in this role is the practical and consultative approach you will bring, along with your ability to think laterally and creatively to achieve the Department’s and School’s goals.
If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you. We are partnering with Richmond Associates on this campaign. To view the information pack for this role please visit their website to download a detailed information pack and to arrange a confidential discussion with Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant.
Closing date for applications: 09:00 on FRIDAY, 26 JUNE 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bristol Avon Rivers Trust
Bristol Avon Rivers Trust is an independent environmental charity dedicated to restoring and protecting the rivers of the Bristol Avon catchment for people and wildlife.
We work across urban and rural landscapes to deliver practical river restoration, natural flood management, climate resilience, biodiversity recovery and community engagement projects at a catchment scale. Our work ranges from removing barriers to fish migration and restoring river habitat, through to supporting regenerative farming, creating wetlands and woodlands, and engaging communities in citizen science and environmental action.
As the Trust continues to grow in scale, ambition and complexity, we are seeking an experienced and highly organised Head of Operations to help strengthen our organisational systems, support our team and enable the effective delivery of our strategic vision.
Location
Hybrid working – with regular attendance across BART offices, project sites and meetings within the Bristol Avon catchment.
Reports to
Chief Executive Officer
Hours
Full-time (37.5 hours per week)
Flexible working arrangements considered.
Purpose of the Role
The Head of Operations will play a central leadership role within Bristol Avon Rivers Trust, ensuring the organisation operates safely, effectively, efficiently and sustainably as it continues to grow.
This is a strategic and hands-on operational role overseeing organisational systems, support governance, HR, compliance, health & safety, programme management support and internal operations.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisations systems and culture needed to support high-quality delivery across a growing environmental charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisations goals.
Key Responsibilities
Organisational Leadership & Operations
- Lead and oversee day-to-day organisational operations across the Trust
- Develop and improve internal systems, processes and operational procedures
- Support organisational planning and delivery against BART’s strategic objectives
- Work closely with the CEO and senior managers to support organisational growth and resilience
- Contribute to organisational decision-making and leadership culture
People & HR Management
- Oversee HR systems, policies and procedures
- Support recruitment, onboarding and staff development processes
- Help foster a positive, inclusive and high-performing workplace culture
- Support managers with operational people-management matters
- Coordinate staff wellbeing and professional development initiatives
Governance & Compliance
- Ensure compliance with charity, company and employment regulations
- Support the CEO with governance processes, trustee reporting and organisational policies
- Oversee organisational risk management systems
- Ensure appropriate insurance, contracts and compliance frameworks are in place
- Lead on operational health & safety systems and organisational compliance
Organisational Systems
- Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership team
- Oversee operational procurement and contract management systems
- Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
- Improve internal reporting and programme coordination systems
Programme & Delivery Support
- Support operational coordination across BART programmes and projects
- Help ensure teams are appropriately resourced and supported
- Improve organisational project management systems and workflows
- Support efficient collaboration across delivery teams
- Contribute to organisational development opportunities and partnerships
Person Specification
Essential Experience & Skills
- Significant experience in operational management, organisational leadership or business management
- Experience developing and improving organisational systems and processes
- Strong understanding of governance, compliance and organisational risk management
- Experience supporting HR and people-management processes
- Excellent organisational and project management skills
- Strong interpersonal and communication skills
- Ability to work strategically while also being comfortable with operational detail
- Experience managing competing priorities in a fast-paced environment
- Proficient in Microsoft Office and organisational software systems
Desirable Experience
- Experience working within the environmental, charity or public sector
- Knowledge of charity governance and funding environments
- Experience supporting organisational growth and change management
- Familiarity with CRM systems and operational databases
- Understanding of health & safety systems within field-based organisations
Who We’re Looking For
We are looking for someone who:
- Is highly organised, proactive and solutions-focused
- Enjoys enabling others to succeed
- Can balance strategic thinking with practical delivery
- Is calm and adaptable in a growing organisation
- Has strong emotional intelligence and leadership skills
- Wants to help a small organisation grow and deliver its goal of restoring rivers, landscapes and communities
Why Join BART?
This is an exciting opportunity to help shape the future of one of the UK’s growing rivers trusts at a pivotal stage in its development.
You’ll join a passionate and ambitious team delivering meaningful environmental change across the Bristol Avon catchment, while helping build the organisational foundations needed for long-term impact.
Benefits
- 25 days annual leave plus bank holidays and Christmas close
- Flexible and hybrid working
- 9% Employer pension contribution
- Professional development and training opportunities
- Employee wellbeing support
- Opportunity to shape a growing organisation with real environmental impact
Equality, Diversity & Inclusion
Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.
We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.
FWAG SouthWest is looking for a Head of Operations to help lead our organisation through its next phase. This is a senior leadership role with real influence over how we deliver our work, support our team and respond to the changing environment for farming and wildlife.
About us
FWAG SouthWest is an environmental charity working with farmers and land managers to deliver practical change on the ground. We combine an understanding of farming businesses with environmental expertise to support better outcomes for nature, climate and food production. Our work brings people together: farmers, communities and partners to deliver change at a local and landscape scale. As farming responds to new policy, markets and environmental pressures, our role is to help shape and deliver solutions that work, supporting resilient farm businesses alongside climate-resilient landscapes and nature recovery.
The role
As Head of Operations, you will lead delivery across the South West, working through a network of county teams and specialists. Your focus will be on strengthening our ability to deliver. Supporting team leaders to grow capacity, manage workload and deliver high quality work in increasingly complex projects. You will work alongside teams to remove barriers, improve systems and step into delivery where needed helping to ensure work progresses and opportunities are achieved. Working closely with the CEO and senior team, you will help translate strategy into delivery and ensure we remain effective, responsive and financially sustainable. You will also play a key role in how we respond to change across the sector, supporting teams to navigate new policy, funding and partnership opportunities.
About you
We are looking for an experienced leader who is motivated by enabling others to deliver. You don’t need to have experience in the environmental sector. We are open to candidates from a wide range of backgrounds who can bring strong leadership, a collaborative approach, professional skills and share our values.
What matters is your ability to:
• Support and develop people to increase their capacity and confidence
• Work alongside teams to solve problems and keep delivery moving
• Manage complex programmes and competing priorities
• Put in place practical systems and structures that support delivery
• Build strong relationships across a regional organisation
An interest in farming, land management or the natural environment is important, detailed sector knowledge is desirable.
For further details and a full job description and person specification, please see attachments below.
Why join us
This is an opportunity to play a key role in a charity with a strong reputation and clear purpose.
You will:
• Help shape how we deliver across the South West
• Lead and support a skilled and committed team
• Work on issues that matter for the future of farming, climate and nature
• Be part of an organisation rooted in practical action and trusted relationships
Further information
o Salary £56,650 – £61,800, dependent on experience
o Permanent contract
o 37.5 hours per week, but applications from those looking for 4 days (30 hours) per week will also be considered
o 25 days per annum, rising by a day a year with service to 30 days per annum, plus public holidays and an opportunity to buy or sell annual leave
o Flexible working hours
o Pension scheme - employer contribution 4%, employee contribution 4% with salary sacrifice applicable
o Employee wellbeing scheme and Employee assistance programme
o Support to undertake relevant external training and qualifications
o Group life insurance scheme
o Professional subscriptions relevant to the post supported
o Regular travel across the South West will be required and therefore access to a vehicle is essential
Supporting farmers to promote and enhance the conservation of wildlife and the environment
The client requests no contact from agencies or media sales.
St John's College is an award-winning, Ofsted-rated Good autism-specific college for autistic young people aged 16–25. We are now seeking an experienced and strategic Deputy Head of College to join our College Leadership Team (CLT).
About the Role
As Deputy Head of College, you will play a key role in the strategic and operational leadership of the College. Working closely with the Head of College, you will drive the quality of education, ensuring that all learners receive a high-quality, ambitious and personalised curriculum that prepares them for adulthood.
You will lead on the continuous improvement of teaching, learning and assessment, ensuring strong outcomes for learners, and will contribute to the development and delivery of the College's strategic vision. This is a highly influential role, supporting the alignment of education, health and care provision while ensuring compliance with statutory and regulatory requirements.
Key Responsibilities
- Support the strategic leadership and continuous improvement of the College, contributing to long-term planning and vision
- Lead on the quality of education, ensuring a well-sequenced, ambitious curriculum aligned to learner needs and EHCP outcomes
- Drive high standards in teaching, learning and assessment through effective leadership and performance management
- Oversee curriculum planning, timetabling and delivery, ensuring consistency across provision, including off-site learning
- Lead on external accreditation and RARPA, ensuring robust assessment, tracking and reporting of learner progress
- Monitor learner outcomes and use data to inform decision-making, interventions and improvement planning
- Work collaboratively with internal and external stakeholders including families, local authorities and partner organisations
- Support safeguarding across the College, contributing to DSL responsibilities and a strong culture of safety and wellbeing
- Ensure effective operational management, including staffing structures, resource allocation and day-to-day systems
- Deputise for the Head of College as required
About You
We are looking for a confident and values-driven leader who is passionate about improving outcomes for autistic young people.
You will bring:
- Qualified Teacher Status and a relevant degree (or equivalent)
- Experience of leading teaching, learning and curriculum development within a SEND or specialist setting
- Strong understanding of autism, SEND legislation, EHCPs and the SEND Code of Practice
- Proven ability to lead, motivate and develop teams to deliver high performance
- Excellent communication, organisational and decision-making skills
- A commitment to inclusive practice, equality and learner-centred approaches
You will be resilient, collaborative and driven to deliver continuous improvement, with the ability to balance strategic thinking and operational delivery.
Why Join St John's College?
- Be part of a values-driven, autism-specialist organisation with a strong reputation for quality and innovation
- Join a committed and supportive leadership team with a shared ambition for learner success
- Play a key role in shaping the future of education for autistic young people
- Access high-quality training and professional development opportunities
If you are an experienced leader with a passion for inclusive education and a commitment to excellence, we would love to hear from you. Only applications submitted online will be considered via the recruitment portal.
Informal visit to setting/main college site - Ongoing through June 2026
Candidates informed of application outcome - 01st July
Interviews - Tuesday 07th July 2026
Start Date- January 2027 or earlier
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Documents
- Deputy Head - JD - St Johns - June 2026.pdf (0.57 MB)
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Position: Head of Experience
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About Us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Head of Experience is a senior cross-organisational leadership role building and leading a new Experience function at the heart of the Engagement and Income Generation directorate.
It exists to change how the organisation understands and responds to the people it exists for. That means identifying where experiences can be improved and creating the conditions to act on it.
The postholder will drive cross-functional collaboration so that audience insight and data consistently inform strategic decisions. They will create the systems and governance that turn insight into action across the breadth of MS experience.
The postholder is accountable for driving measurable improvements in how audiences experience every interaction with us. This builds the conditions for integrated, audience-led engagement at scale, in service of delivering greater impact and sustainable income.
Closing date for applications: 9:00 on Thursday 18th June 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Head of Corporate Partnerships
London School of Hygiene & Tropical Medicine
Location: London, UK
Salary: £53,317 - £61,034 pa plus benefits
The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.
LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.
Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and community of over 30,000 alumni in over 180 countries around the world.
As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.
We have created a Head of Corporate Partnerships position for an experienced practitioner to join us, and explore and strategically design a focused programme to engage corporate support. We have identified a number of potential prospects and are now seeking a creative and enterprising specialist who has a track record of working with key stakeholders to develop attractive value propositions that have secured new corporate partnerships. Success in this role will require intellectual curiosity and a strong relationship-focused approach, with creativity, resilience and strong ambition to build something new and achieve results.
If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you. We are partnering with Richmond Associates on this campaign. To view the information pack for this role or to arrange a confidential discussion with Richmond Associates, please contact Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant via their website or follow the Apply button.
Closing date for applications: 09:00 on FRIDAY, 3 JULY 2026
We are seeking an experienced and motivated Head of Adult Learning, Skills and Employment to join our Senior Management Team and lead one of our core service areas.
This is an exciting opportunity to oversee a wide-ranging, community-based service that supports local residents to develop skills, confidence and pathways into employment. Bringing together our Community Education & Training provision and Employment & Careers services, the role is responsible for ensuring a cohesive offer that supports hundreds of individuals each year from community learning through to work.
A core element of our provision is the delivery of high-quality adult learning, including functional skills (English, maths and ICT), ESOL, community wellbeing, family learning, pathways to employment and selected vocational courses. Our services are shaped by both community need and funding priorities and continue to evolve in response to local demand and emerging opportunities.
Employment support also forms an integral part of our wider offer, both through embedded progression support within Adult Education provision and through separately funded programmes for priority groups, including younger jobseekers (18–24) and older residents (50+). This requires a flexible and responsive approach to programme development, partnership working and service delivery.
Our current provision is primarily funded through Lambeth Adult Learning and the Greater London Authority, with a combined annual budget of approximately £750,000 per year. A significant focus of the role will be overseeing the successful delivery of these contracts and services, ensuring high-quality provision, strong performance and meaningful progression outcomes for residents.
We are looking for someone who brings:
- Experience in managing complex community-based programmes, including adult learning and/or employment support
- A proven track record of leading teams and delivering against funded contracts
- Strong organisational and project management skills
- Excellent communication and partnership-building skills
- A strategic but practical approach, with the ability to balance delivery with long-term service development
- A commitment to improving outcomes for local residents
Why join High Trees?
At High Trees, our staff are at the heart of everything we do. We are a supportive and collaborative organisation where people are encouraged to grow, develop and contribute to the wider direction of our work. Our benefits include a generous annual leave allowance, pension contributions, and access to employee support.
This role offers the opportunity to shape a key service area at an exciting point of development, working alongside a committed team to deliver meaningful outcomes for local residents. You will play a central role in strengthening pathways into employment and ensuring our services continue to respond to the needs of the community.
Due to the nature of our services and the importance of community-based delivery, this role is primarily office based and will suit someone who is passionate about working within community settings and building strong relationships with residents, partners and colleagues. While we are committed to supporting flexibility where possible, the majority of the role will be delivered in person across our services and community venues.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Head of Trusts & Foundations (12 month maternity cover)
London School of Hygiene & Tropical Medicine
Location: London, UK
Salary: £53,317 - £61,034 pa plus benefits
The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.
LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.
Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and community of over 30,000 alumni in over 180 countries around the world.
As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.
The Head of Trusts & Foundations is a 12 month maternity cover role, and we are seeking a specialist with a track record of securing 6-figure gifts or more, to provide strategic leadership of our established programme and guide a small team towards achieving their goals. Working closely with the Director of Development & Alumni Relations and with their peers and the academic community, this will take a strong relationship-based and collegiate approach, balanced with a personal drive to achieve ambitious results.
If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you. We are partnering with Richmond Associates on this campaign. To view the information pack for this role or to have a confidential discussion with Richmond Associates, please contact Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant.
Closing date for applications: 09:00 on FRIDAY, 26 JUNE 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About LWDW Training
LWDW Training Ltd, is a not-for-profit operating under the brand name Living Well Dying Well (LWDW). Its aim is to bring change to societies’ attitude to, and experience of, death and dying. The organisation offers education, awareness raising, training and end of life support. LWDW aims to improve the quality of life for everyone, whatever age, nationality or background, and to promote a society that is better prepared and supported to meet death when it arrives. We take an integrated approach in meeting physical, psychological, social, spiritual and cultural needs of people at the end of life and their families. We are actively involved in inspiring compassionate communities.
About the Role
We are seeking an experienced administrator to provide efficient administrative support to the Training, Learning and Assessment team, ensuring that trainer, assessor and programme administration is accurate, up to date and well organised. This role is central to the effective administration of the Training, Learning and Assessment function. The postholder will provide practical day-to-day support to help ensure that trainers and assessors receive timely information, accurate documentation and well-coordinated administrative processes.
Working closely with the Training, Assessment, Learning and Curriculum (TALC) Coordinator and the Head of Learning, the Administrator will help maintain records, support communication, coordinate meetings and training activity, and contribute to the smooth delivery of programmes across the organisation.
You will play a pivotal role in an environment of pioneering individuals who are passionate about their subject, committed to make a difference.
Main duties & responsibilities
Assessment Administration
- Administer assessment processes, ensuring learner submissions, assessment materials and related documentation are processed accurately and securely.
- Allocate learner submissions to assessors in accordance with agreed processes and maintain accurate records of allocations.
- Track assessment progress and turnaround times, updating records and following up with assessors as required.
- Receive, record and process completed assessments, ensuring learner feedback is distributed promptly and records are updated.
- Maintain assessment tracking systems, spreadsheets and databases.
Trainer and Assessor Administration
- Maintain accurate and up-to-date trainer and assessor records, including compliance documentation and annual review records.
- Support the onboarding of new trainers and assessors, including preparation of documentation, induction arrangements and record creation.
- Support the offboarding of trainers and assessors.
- Act as the first point of contact for routine trainer and assessor enquiries, escalating issues where appropriate.
- Support the administration and scheduling of trainer and assessor CPD activities and training opportunities.
- Keep up to date and accurate distribution lists for internal communications.
Quality Assurance and Compliance Administration
- Maintain quality assurance, compliance and assessment documentation in accordance with organisational procedures.
- Support moderation, internal verification and quality assurance activities through the preparation and organisation of relevant documentation.
- Ensure records are stored accurately, securely and are readily accessible to authorised colleagues.
- Identify and report any missing documentation, delays or compliance concerns.
Data Management and Reporting
- Maintain internal databases, tracking systems and shared files.
- Collate trainer and assessor feedback and survey responses.
- Produce routine reports and administrative summaries as requested.
General Administrative Support
- Provide administrative support for meetings, including agenda preparation, minute-taking and action tracking where required.
- Contribute to the continuous improvement of administrative systems and processes.
- Undertake any other duties commensurate with the role as reasonably required by the organisation.
Person Specification
You will be highly organised, dependable and detail-focused, with the ability to manage a varied workload and work independently. You will be comfortable working remotely, communicating clearly with colleagues, and handling multiple administrative tasks efficiently and accurately.
You will bring a calm, proactive and flexible approach, with a commitment to supporting a collaborative and values-led working environment.
Essential:
- Excellent organisational and administrative skills
- Strong attention to detail and accuracy
- Ability to prioritise workload and meet deadlines
- Clear and professional written and verbal communication skills
- Good working knowledge of Microsoft 365, including Outlook, Teams, Word, Excel and SharePoint
- Ability to maintain accurate records and filing systems
- Ability to work independently and use initiative
- Flexible and reliable approach to work
- Experience of providing administrative support in a busy team environment (min 2 years)
- Enjoys being a valued member a busy team who always practice reciprocity and equity. Demonstrating flexibility and willingness to pitch in – a ‘can-do’ attitude
- Comfortable working independently when required.
- A willingness to learn and develop new skills, to take on challenges and opportunities.
- To hold and demonstrate the values of Living Well Dying Well Training.
Desirable
- Previous experience in a training environment
Before you apply
This role will primarily be a remote role, however, the successful candidate will be required to attend a two week induction in person in our offices in Lewes, East Sussex.
Please provide a CV and cover letter with your application. Only applications with a cover letter will be condsidered.
To transform the way dying, death and bereavement is considered.
The client requests no contact from agencies or media sales.
Head of Development Events
Royal Academy of Dramatic Art
Salary in the region of £42,000 - £45,000
38 days’ holiday | Defined contribution pension scheme | Hybrid working
For over 120 years, RADA has stood at the forefront of dramatic arts training, nurturing generations of actors, directors, writers, producers and technical artists who have gone on to shape the worlds of theatre, film and television. Access and diversity are at the heart of who we are, and we are deeply committed to ensuring talented students from all backgrounds can experience our training, uplifting the greatest range of voices and perspectives.
This is an exciting time to join us. We are developing a new vision and strategy for RADA, building on its existing successes to redefine training in the dramatic arts for the 21st century, with a focus on key themes: training and student experience, growth, industry, and international dialogue and engagement. In addition to our vocational training aims, we are building on our foundational strengths to expand our income streams through life changing work aligned with our core pedagogy, and ethos. We aim to co-create with industry and other stakeholders to build on our reputation as a centre of excellence and innovation in our field.
We are seeking an experienced fundraising events professional to join our Development team at a pivotal point in our journey. As Head of Development Events, you will play a key role in driving RADA’s future fundraising growth by developing special events to cultivate and steward individual supporters, corporate partners, trusts, and graduates. The role will lead the programming and operational delivery of an annual programme of events to support strategic priorities, including income generation, public programmes, industry connections, graduates and student engagement, and royal patronage events.
The ideal candidate will be able to deal confidently and professionally with some of the most senior and successful creative people internally and externally. You will take a collaborative approach to event planning and work with Development colleagues to help them successfully deliver the new multi-year fundraising campaign strategy. Your ability to work at both strategic and operational levels will be key to your success.
If you are excited by the opportunity to shape the future of dramatic arts training, and to make a lasting difference through life-changing work, we would be delighted to hear from you.
For a confidential conversation about this exceptional opportunity, please contact our recruitment partners at Richmond Associates. For further information, key dates, and how to apply, please visit the Richmond Assocaites website for more information.
Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process.
We are taking positive action by guaranteeing an interview to any applicant who self-identifies as being from a Black, Asian or Global Majority background, and/or who self-identifies as D/deaf or disabled, and has experience as a development department lead or deputy lead in the cultural and Higher Education sectors. If you regard yourself as having these characteristics, please state so clearly on your supporting statement.
CLOSING DATE FOR APPLICATIONS IS 09:00 ON FRIDAY 19th JUNE 2026.