Health and safety manager jobs in washington d c, district of columbia
You will be responsible and accountable for:
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The day-to-day recruitment of volunteer delivery of training to volunteers and staff
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Ensuring we provide an integrated advice service across multiple channels
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The development of our advice services to enable us to achieve the aims and objectives of our Business and Development Plans
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The training and supervision of newly appointed advice volunteers to ensure training is completed and the volunteer meets national advice competence
You will have experience of:
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working with volunteers
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ensuring quality standards are met, monitoring services against contract requirements and targets across various funding streams
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Recruitment, training and monitoring of volunteers
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working in the Citizens Advice service and/or Advice sector
We welcome applications from experienced social welfare caseworkers and/or
Advice Supervisors, others who have worked in the advice sector.
We will provide comprehensive training and support as well as continuous
professional training.
You will have:
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Excellent communication skills
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A flexible approach
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Interested in problem solving
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Experience of working and enjoy working as part of a lively, busy team
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The ability to work both independently and as part of a team to manage a busy workload
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The ability to manage and motivate volunteers and assisting their development
How to apply:
To apply or for more information please down load a job pack from the South Lakes Citizens website or request a pack
by email.
We welcome enquiries about the role. We will be running a Google meeting on Friday 23rd May at 11am for those who would like to hear more about the role and the work of Citizens Advice. If you would like to attend, chat about the post or have any queries, please contact South Lakes Citizens Advice.
Job description
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
The Digital Marketing Officer (social media and website) is an exciting role at MDUK, that will sit within the Marketing Team. You will be responsible for the day to day running of our social media channels including Meta, X, LinkedIn and YouTube and the day to day running of our website. This involves developing and managing the organisation-wide social media schedule; managing, optimising and reporting on the website, and testing, evaluating and reporting on performance to drive engagement and reach new audiences.
You’ll work closely with the Digital Marketing Manager and wider Marketing team to contribute to the digital elements of the marketing strategy, and with teams across the organisation to effectively communicate our wide range of information, services, fundraising and campaigns to digital audiences.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Friday 30 May
NB Interviews likely to be held on Monday 9 May
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.




The client requests no contact from agencies or media sales.
They also offer:
- 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
- Benefits platform with discounts on retail, dining and days out
- Salary sacrifice schemes for gym, bicycles and nursery/childcare
- Access to a free Employee Assistance Scheme to support you inside and outside of work
- Enhanced maternity and paternity pay
Location: Across all sites, predominantly Walthamstow Wetlands and Camley Street Natural Park
Flexible working: This role is site based with typical working hours of 9-5pm. Flexible working requests are available from day one. They would also consider applications from part time applicants working 4 days per week.
Role & Responsibilities
As their portfolio of buildings and facilities expands, they require a dedicated Facilities Manager to oversee their routine maintenance and reactive repairs, ensuring statutory compliance of their venues in a systematic and proactive approach. This is an exciting time to join the Reserve Operations team is in a period of growth, with the acquisition of new premises and public spaces, the post holder will work across a variety of new purpose-built structures and listed heritage buildings.
You’ll look after:
- Statutory compliance (ensure buildings are complaint and safe, creating and maintaining a schedule of Planned Preventative Maintenance, carry out regular audits)
- Budget management and contractor procurement
- Contribute to health and safety within their visitor centres
- General site support (security including CCTV and alarms, supporting the wider café teams and conservation teams with maintenance and management of facilities)
Their ideal Facilities Manager
They’re looking for someone with experience coordinating facilities, both soft and hard services, and with a methodical working style with:
- Experience overseeing the facilities management of a premises or building
- Knowledge of PPM schedules and reactive repair processes
- Excellent understanding of health and safety legislation and best practices
- Strong coordination skills
- Experience in managing budgets and controlling costs.
(Please see job description for full person specification)
Closing Date: 9am 26th May
Interviews: Are scheduled to take place on 2nd June and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.
Does this sound like you? They’d love to hear from you!
Their vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve their goal of engaging everyone in protecting wildlife for the future, they know that their staff team needs to better reflect and represent all of London’s communities. Read more about their commitment to Equality, Diversity and Inclusion on their website. They are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of their engagement with people, read more about their commitment to Safeguarding on their website.
REF-221656
People’s History Museum (PHM) is recruiting a Building Manager to join our team. This brand new role will oversee the maintenance and care of our Grade II listed building and adjoining museum extension (completed 2010) as well as the off-site collections store. The role will lead on managing planned and reactive maintenance, as well as leading fire management and security processes. We are seeking a dynamic professional with strong operational planning, risk management, and contractor collaboration skills to ensure the safety, compliance, and welcoming atmosphere of our museum facilities.
The Building Manager will ensure compliance with health and safety regulations, support sustainability initiatives, and maintain a high standard of security across the museum’s buildings and collections. The role will work closely with the Director of Finance and Visitor Experience and Operations Manager.
The role will also support the delivery of major capital projects at the museum to address risks to the heritage building, support decarbonisation across the site and create a stronger, more accessible experience for visitors. Experience of delivering grant funded capital projects is beneficial.
The core purpose of the role is to:
· Lead on planned maintenance and repairs to ensure buildings are safe, compliant and suitable
· Ensure quick resolution of reactive repairs required
· Lead on major capital projects to improve the estate with a focus on sustainability
· Work with the PHM leadership team to embed health and safety across all practice to ensure compliance
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Centre for Armenian Information and Advice (CAIA)
The Centre for Armenian Information and Advice (CAIA) is a vibrant, London-based charity supporting the Armenian community through advice, culture, and care. We’re here to improve the lives of disadvantaged members of our community – including older people, women, children, and refugees – and to honour and promote Armenian heritage in the UK.
Based at our Hayashen Centre in Acton, we offer everything from legal advice and youth work to a lunch club for the elderly, cultural events, and community training. Our work is only possible through the dedication of a close-knit team of staff, volunteers, and supporters.
The role
CAIA is seeking an organised, efficient and friendly Centre Manager to be responsible for ensuring the smooth running of CAIA’s building, the Hayashen Centre, and the organisation’s overall administrative systems and processes. This is a varied and meaningful role where no two days are the same; it will suit someone who thrives in a hands-on atmosphere and is passionate about community impact.
Main Purpose of the role:
● Oversee front-of-house and client engagement
● Ensure the smooth running of the building
● Manage administrative policies, processes and procedures
Applications only from those with the right to work in the UK.
The client requests no contact from agencies or media sales.
Post Title
Operations Manager
Contract type
Permanent
Hours
21 hours
Salary
£21,000 (FTE £35,000)
Working pattern
Flexible – ideally over three days
Managed by
Chief Officer
Summary
The key elements of the Operations Manager are:
1. Staff team management and development.
2. Oversight of operational management of Rainbow Haven premises.
Main Duties and Responsibilities
Manage, Supervise and Support the Staff Team and Individual Staff Members.
1. Ensure Rainbow Haven provides a supportive working environment in which staff and volunteer well-being is prioritised, for individuals and the whole team.
2. Responsible for line management of operational staff and provide regular formal and informal support to individual staff members, ensuring they feel supported to do their work well, achieve their potential and are able to develop their skills and areas of responsibility through appropriate support, work reviews and training.
3. Support the whole staff team through team meetings, development days, whole team training, and team building activities.
4. Support those staff with responsibilities for overseeing work placements, volunteers and students to provide high quality supervision; promote and support further opportunities and experience for these team members.
5. Support the CO with the recruitment and selection of new staff members. Ensure appropriate employment contracts are in place and that these and other HR policies reflect current good practice.
6. Act as a deputy when the CO is absent from Rainbow Haven.
Monitoring and Evaluation
1. Oversee accessible monitoring and evaluation systems and develop these to ensure data and additional information can be collected and provided in various formats as required for all projects.
2. Review monitoring information to evaluate service delivery, service user trends and areas for development and build this into longer-term planning.
3. Ensure monitoring and evaluation information is collated and made available to staff, trustees, funders and partners as required.
Oversee the organisational Infrastructure to ensure Rainbow Haven maintains high standards of work practice and safety
1. Oversight of Health and Safety, Safeguarding, Data Protection and all other operational and workplace policies, ensuring that all staff and volunteers receive appropriate training, are aware of, understand and follow the policies.
2. Oversight of the operational running of Rainbow Haven premises.
3. Review Rainbow Haven policies, to ensure operational policies are kept up to date and revised within the correct timeframe.
4. Ensure all other legal and operational requirements are adhered to, including external an internal registrations, agreements and assessments and service contracts.
5. Maintain a good working relationship with the United Reform Church in its role as landlord, reporting maintenance issues, responding to their requests and addressing any concerns raised by them.
Person Description
Experience
1. Significant experience of line management of staff members in a busy operational team. Essential
2. Experience of running a multi-purpose building for public use including developing procedures, people management and following all regulations. Desirable
3. Experience of dealing with practical issues in a building and liaising with contractors and suppliers and Landlords Essential
Knowledge
1. A solid understanding of monitoring processes within the charitable sector, liaising with funders and collating information from different team members Essential
2. A good understanding policies and procedures within a Charity context and implementing them with a team. Essential
3. Knowledge of the Asylum system and an understanding of systems and process connected to this. Desirable
Key skills
1. Well organised and able to multi-task. Essential
2. Able to meet internal and external deadlines. Essential
3. Able to prioritise tasks accordingly Essential
4. A strong communicator with good inter-personal skills. Essential
5. Problem solver with a practical can-do approach to completing tasks. Essential
Personal Qualities
1. Kindness and empathy Essential
2. Team player Essential
3. Remain calm when dealing with situations Essential
The client requests no contact from agencies or media sales.
Job Purpose
This role sits within our new forensic Women’s Nova Roots service, which is a peer led service for women who are leaving forensic services, based in West London. The service will be open 3 days a week: one weekday evening out of hours and three weekends a month (flexible weekend pattern and times can be arranged).
The aim of the service is to support women who are leaving forensic care to re-integrate into society by offering a community social hub. The focus of the service is to provide social engagement, relaxation and a touch point for out of hours forensic support. The Women’s Hub will provide face-to-face holistic group support, offer psychoeducation and health workshops tailored and coproduced to the direct needs of clients, offer peer-led groups which will be co-designed and led by the clients accessing the hub. We will also offer a range of activities onsite.
Nova Roots will be an extension of the existing support offered by the Specialist Community Forensic Team (SCFT), offering out of hours social support. All referrals into the hub will be directly from the SCFTs and local hospitals.
The Nova Roots will be staffed with 1 part time Project Coordinator and 4 Forensic/Peer Led Volunteers – with Service Manager oversight. The Project Coordinator will work directly and closely with the SCFTs.
The Role
The role of the Nova Roots Project Coordinator is to arrange and coordinate a range of psychoeducation, health and peer-led workshops which will be delivered 3 times a week. The Nova Roots Project Coordinator will be responsible for managing the 4 peer-led volunteers and oversight of the site 3 days a week. The Nova Roots Project Coordinator will also be required to be in regular communication with the SCFTs.
The role will require hybrid working: onsite when the hub is open and 1 day of planning/coordination which can be worked remotely on a rota basis.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience of working within forensic services
- Understanding and experience of challenges for forensic leavers (social, health, welfare, interpersonal)
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with those in crisis and challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of social issues such as debt, housing and welfare benefits
- Promoting people’ rights and responsibilities
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative and management support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans
- Actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in forensic mental health services and with clients experiencing mental health distress, crisis and forensic/criminal backgrounds
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Minimum 1 year of project coordination/management
- Experience of facilitating workshops/group sessions
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approaGood communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours, during the day and on weekends
- Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Good time keeping skills – Essential
- To attend all mandatory training including safeguarding and GDPR
- To work autonomously in a fast-paced environment and under pressure
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans and actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
We are seeking an enthusiastic and forward-thinking Hospice Ward Manager within St Peters Hospice to lead our dedicated multidisciplinary team and ensure the highest standards of specialist palliative and end-of-life care.
As the Hospice Ward Manager, you will oversee the day-to-day running of our 15-bed unit, ensuring the delivery of safe, high-quality, and holistic care to patients and their families. This is a pivotal leadership role, combining clinical excellence with people management, service development, and multidisciplinary team collaboration.
This is an opportunity to join a well-respected hospice care provider with a reputation for excellence. In return we can offer you:
- Attractive terms and conditions similar to the NHS
- Band 7 equivalent salary from £47,071 - £53,865, dependent on experience
- Permanent position
- Opportunities for continual professional development
- In-house education support
- Seeking working hours of 37.5 hours per week
- We operate a rotating shift pattern which includes weekend and night shifts within a flexible shift time pattern.
- Free parking and onsite cafe
- Paid DBS check
This is a fantastic opportunity to join St Peters Hospice where your skills, vision and leadership will help shape the care we provide to patients and their families.
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this.
Due to the nature of the work involved, this role is exempt from the ROA and all job holders are required to undergo a Disclosure and Barring Service Check.
Evidence of vaccination history or immunity tests will be required.
Strictly no agencies
The client requests no contact from agencies or media sales.
Job Purpose
- This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all our boroughs.
- Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
- The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the senior support worker is to support the team manager with the smooth running of the allocated site and staff; supporting development and rest of the team including volunteer recruiting, induction (training and development) and supervision. Senior support worker will also lead in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will include deputising for the team manager where applicable including debriefing and providing support to the team.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Working closely with re-admitters and clients being discharged through the drop-in service on a weekly basis
- Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
- To work autonomously in a fast-paced environment and under pressure
- To attend all mandatory training including safeguarding and GDPR.
- Good time keeping skills - Essential
- To attend and contribute at weekly team meetings
- This role will be considered a key worker role
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Understanding CQC standards and NICE guidelines around mental health
- Providing administrative support to the team
- Overseeing and provide shadowing to new staff members and volunteers
- Attend reflective practice, peer debriefing and line management supervision
- Maintaining good working relationships with partner agencies
- Actively participate in training and development
- Provide guidance to support workers and volunteers
- To work with team managers and assist with reporting and monitoring
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of contributing to multi-disciplinary teams
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- Awareness of issues in mental health service provision
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Understanding of different databases such as Views, Salesforce and NHS
- Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
- Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Scheme Manager
Manchester - Ardwick
£23,505- £27,178
Closing Date: 27th May 2025
Do you have current knowledge of social housing and an understanding of the issues affecting older people? Are you seeking a new challenge where you can make a positive difference? If yes, we would love to hear from you!
As our client's Scheme manager you will provide a housing management service to tenants in their Over 55s housing schemes, and the wider community, which promote independence, health and well-being. You will be their voice, advocating on their behalf and providing them with information on the facilities that are available, putting new tenants and their families at ease about what they can expect. You will complete Health and Safety checks to ensure they always deliver a high standard of service and will encourage tenant engagement and involvement to ensure the health and wellbeing of tenants You will enjoy the company of our tenants and interact with them daily to ensure they are providing the best possible care that you would want for a family member. You will manage repairs and ensure tenants are kept up to date on the progress, monitoring contractors and visitors to the scheme, making sure that their policies are adhered to all times.
With knowledge and experience of the needs of older people, you will be passionate, working with our tenants and will appreciate the importance of providing great customer service. You will have a strong customer focus and will demonstrate empathy, patience, humour and a ‘can do’ attitude. You will be accustomed to responding quickly to service demands, working with integrity, tact and diplomacy ensuring appropriate confidentiality is maintained.
If you believe you have the right qualities to encourage, support and help our tenants to live independently, building a community within their scheme then please apply now!
They offer a great range of benefits including:
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25 days holiday per year plus bank holidays. The office is closed over Christmas (25th Dec to 1st Jan inclusive), and a holiday purchase scheme
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Company pension scheme with 11.4% employer contribution
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Company funded access to a health cashback plan (HSF UK), where you can claim back costs of everyday health treatments such as optical, dental and much more.
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Enhanced sick pay with up to 6 months full pay and 6 months half pay
-
Enhanced maternity and paternity leave
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Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
-
Employee perks via Perkbox
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Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
-
Commitment to Equality, Diversity and Inclusion
-
As a small to medium sized employer, their employees achieve variety, early responsibility, the opportunity to work on their own initiative, to work closely with other people (including senior management) and to have their voice heard.
Equality, diversity and inclusion are paramount for our client. They are proud to have a team of employees from diverse backgrounds, and they embrace diversity in all that they do. They positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
They are a Disability Confident employer, and they will work to ensure reasonable adjustments are in place where possible throughout the recruitment journey and into employment.
Please note that this role requires an up-to-date enhanced DBS check.
If you are ready to take the next step in your career and meet the criteria outlined above, we would love to hear from you.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
The DAPO Project Manager will work closely with the DAPO Programme Manager and SafeLives Finance Manager to support the successful delivery of the programme and maintain effective commissioning relationships with service providers across each pilot area. Key responsibilities will include overseeing commissioning contracts, supporting programme implementation, managing stakeholder relationships, and providing regular progress reports to commissioners.
Hours: 22.5 hours per week with flexible working hours and provision of an out-of-hours response as needed.
Location: Remote working. You will be required to travel when the role requires it.
Contract: Fixed term contract to 31st March 2026.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9am on 30th May 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Job Title: Housing Support Worker
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Housing Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire.
You will be forming a team that makes up the Warwickshire Dispersed Safe Accommodation service. This service will provide emergency safe accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.
Housing Support Workers will work closely with the Floating Support Workers and Child Support Workers (who provide the personal support to survivors of domestic abuse and their children) to ensure that the emergency accommodation and support meets the whole range of survivors’ needs.
The post holder will be responsible for the Health and Safety and maintenance of emergency safe accommodation units in multiple 1–3-bedroom properties across Warwickshire. This will include the practical set up and maintenance of home furnishings and utilities in each property and the management of the cleaning and replacements required between each use of the accommodation unit.
The post holder will provide support to survivors fleeing domestic abuse around accessing housing benefit for the dispersed accommodation and support survivors with exploring and accessing move on accommodation.
The Housing Support Worker (HSW) will be responsible for ensuring that the properties will maintain Refuge’s accommodation standards and comply with all Health and Safety legislation and requirements
Housing Support Workers will work in partnership with both statutory and voluntary sector partners to ensure that the properties are managed to a high standard and ensure a welcoming approach to all survivors and their children.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 20 June 2025
Interview Date: 3 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the UK’s leading charity dedicated to helping those most severely affected by gambling-related harm, we deliver specialist residential treatment and holistic support that changes lives. We’re now seeking an experienced and passionate Service Manager to lead one of our residential treatment centres and help shape the future of support against gambling-related harm.
About the Role:
As a Service Manager, you will provide strategic and operational leadership across our residential treatment services, ensuring the highest standards of care and support are maintained.
Working alongside our Senior Leadership Team and with the support of your Deputy Treatment Centre Manager, you will ensure that every service user has access to a seamless, person-centred recovery journey.
Key Responsibilities:
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Lead, manage, and develop a multi-disciplinary team to deliver exceptional treatment and support.
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Ensure all services align with the Gordon Moody Pathway and reflect our commitment to innovation, safety, and excellence.
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Oversee daily operations, budgets, and occupancy levels, ensuring we meet our service and financial targets.
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Collaborate with internal teams and external stakeholders to enhance our impact and reach.
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Uphold quality standards and regulatory compliance, including CQC and safeguarding frameworks.
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Champion service development, drive innovation, and embed best practices through continuous improvement.
What We’re Looking For:
We are looking for someone with a strong background in service management, preferably within residential health or social care. You’ll be a confident leader, highly organised, and passionate about delivering services that empower individuals to rebuild their lives.
Essential:
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Proven leadership experience in a residential or treatment setting.
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Level 3 qualification in Management (or equivalent); Level 5 NVQ in Health and Social Care desirable.
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Experience working with individuals affected by addiction or related vulnerabilities.
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Strong understanding of safeguarding, service quality, and risk management.
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Excellent communication skills and the ability to motivate and lead a team.
Desirable:
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Experience managing budgets and key performance indicators.
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Familiarity with CQC frameworks and working within regulated environments.
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Comfortable using case management systems and Microsoft Office tools.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Tile: Operations and Office Administrator
Reporting To: Fundraising and Operations Manager & Health & Safety Officer
Days & Hours: Monday to Friday. Full-time - 37.5 hours per week
Salary: Depending on experience. This will be discussed with the shortlisted candidates.
Additional Benefits:
- An additional week of holiday (vs national entitlement)
- Four discretionary days of holiday over the Christmas period when the office is closed
- Discretionary Christmas bonus
- Discretionary paid compassionate leave
- Discretionary Occupational Sick Pay
- Discretionary paid time-off for dependents
- Discretionary paid time-off for public duties
- Discretionary additional bank holidays (if any announced by the government)
- Flexible working
- Training
- Long Service Awards
- Private Healthcare Scheme
- Death in Service Benefit
- Pension enrolment (optional)
- Invitation to Charity conferences and webinars
Job purpose
The Operations and Office Administrator will provide wide-ranging administrative & operational support to ensure an efficient office environment, contributing directly to the delivery of the international Missionary Society of St Columban’s mission priorities.
Key Responsibilities
Office Operations: Ensure the smooth running of the office through the management and coordination of IT systems, office supplies, post, telephone/internet, document filing and retention, and oversight of maintenance and improvements to equipment and the working environment.
PA & Administration: Provide IT and administration support to the Regional Director, the Fundraising and Operations Manager, Regional Council, the Board of Trustees, Mission Appeals Team and the community living at St Columban’s House; including minute-taking, arranging meetings, drafting and sending correspondence, database administration, preparation of reports, and booking travel and appointments.
Venue Hire & Events Administration: Coordinate room and grounds hire at St Columban’s – handling enquiries and bookings, diary management, health & safety compliance, preparing the venue, maintaining and improving the facilities, advertising – and assist with the planning and administration of events organised by the Charity.
Reception: Host visitors and handle enquiries by telephone and email; including deliveries/collections, maintenance and supplier visits, and members of the public contacting the office to donate, request a Mass, update their record details, meet with a priest, or for any other reason.
Health & Safety Administration: Manage the online system for health & safety, coordinate the review and update of risk assessments for the office, house and grounds, organise training and briefings, monitor and re-stock first aid supplies, act as a health & safety marshal and organise staff appointed as first aiders and fire marshals.
Principal Tasks
Under the supervision and management of the Fundraising and Operations Manager, you will:
Office Operations
- Champion Microsoft 365 and provide support and guidance to staff in how to make best use of its capabilities.
- Oversee the performance and maintenance of our IT server and network, maintain regular contact with our IT services provider to ensure all issues are resolved.
- Maintain, service and replace office equipment and furniture as required, including IT and telephone systems.
- Monitor and order stock of office supplies, including stationery, cleaning and sanitary products.
- Oversight of office cleaning arrangements.
- Organise and promote recycling to staff for equipment and supplies no longer required.
- Oversee and develop systems for document filing and storage.
- Arrange for confidential disposal of documents in accord with the Charity’s retention policy.
- Oversee arrangements, equipment and systems for receiving and sending out post.
- Process monthly Charity ‘Response with stamps’ claims.
PA & Administration Assistance
- Assist the Regional Director with day-to-day IT and administration tasks.
- Assist the Columban Fathers with administration tasks, when needed.
- Assist with arranging parish appeals and processing the response to appeals.
- Support with direct mail and other fundraising activities.
- Update supporter records in our CRM database.
- Attend and take minutes at Charity meetings.
- Book travel and appointments for the Regional Director and the Columban Priests.
- Prepare and send correspondence by letter and email.
Venue Hire & Events Administration
- Develop a robust and efficient system for the hire and use of the facilities at St Columban’s, covering both external bookings and internal use by staff and volunteers of the Charity.
- Handle all enquiries and bookings.
- Maintain a bookings diary/calendar that is available to all who need access.
- Keep a complete record of all bookings, related documents and correspondence in our CRM database.
- Ensure hirers and users of the facilities are briefed in all matters related to health & safety.
- Ensure the facilities are clean and ready to use before and after each booking.
- Host or arrange hosting for each booking.
- Process payments/donations made for the hire/use of the facilities.
- Collect and record feedback on their experience from external hirers and users.
- Work with the Buildings & Maintenance Manager to maintain and improve the facilities.
- Advertise/market the facilities to agreed target audiences.
- Provide planning and administration assistance for events organised by the Charity.
Reception
- Welcome and host all visitors to St Columban’s during normal opening hours.
- Maintain a visitors log and ensure all visitors sign in and sign out when leaving the building.
- Handle enquiries by telephone and email.
- Process requests from Charity supporters to donate, request a Mass or to update their database record.
- Receive and keep a daily log of deliveries, collections and service/maintenance visits.
- Ensure the Reception area is kept clean and tidy.
Under the supervision and management of the Health & Safety Officer, you will:
Health & Safety Administration
- Maintain and update BrightSafe, our health & safety planning and records management tool.
- Maintain regular contact with Peninsula, our Health & Safety service provider
- Review and update risk assessments for the office and conference room areas.
- Prompt and assist those responsible to review and update all other risk assessments.
- Ensure actions identified following a review are completed and updated in BrightSafe.
- Check and restock First Aid kits.
- Recruit and organise a team of first aiders and fire marshals.
- Provide and monitor accident books for the whole site and keep a central record of accidents reported.
- Arrange training for staff and volunteers in liaison with their line managers.
Some weekend and out of hours work may be required occasionally.
Person Specification:
Qualifications/training:
Essential:
- GCSE or equivalent in English and Maths (grade C or above)
Desirable:
- Business Administration Level 3 or equivalent qualification or experience.
- Microsoft 365 qualifications or equivalent training
- Health & Safety related training
- Other qualifications or training relevant to the role
Skills/competencies:
Essential:
- Competency in Microsoft 365 applications, especially Outlook, Word, Excel, SharePoint and Teams
- Accuracy, attention to detail and an aptitude for problem solving
- Excellent verbal & written communication skills
- Capable of working independently and collaboratively as part of a team
- Confidence in building relationships with various stakeholders
Desirable:
- Competency in Microsoft 365 admin centre and other 365 applications
- Competency in Donorflex or similar CRM database systems
- Knowledge and understanding of office IT systems and requirements
- Knowledge and understanding of workplace health & safety
Previous experience:
Essential:
- A minimum of 5-7 years’ experience of office-based administration work
Desirable:
- Employment within a Charity
- Reception/front of house
- Office filing systems
- Event administration
Special aptitudes and knowledge:
Essential:
- Confident and courteous with people on the telephone, in person and in correspondence by letter and e-mail
- A team player
- Ability and willingness to learn and adapt to new ways of working
- Responsible for undertaking core learning for the role
- Determined, innovative, target driven and self-motivated
Desirable:
- Empathy with the charitable aims of the Columban Missionaries.
The client requests no contact from agencies or media sales.