Health management jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising
National Role
Salary: £75,000 - £80,000
Are you a strategic fundraising leader passionate about transforming young people’s lives through STEM education? Are you driven by building meaningful partnerships and securing sustainable, multi-year income? If so, this is your opportunity to play a pivotal leadership role in a highly purpose-driven organisation with a mission focusing on improving teaching, enriching learning, and growing the STEM talent pool, to open up a world of opportunities.
About Us
At STEM Learning, we believe every young person deserves access to high-quality STEM education and career support, regardless of their background. We aim to empower students with the skills and knowledge to thrive. We do this through:
Professional Development: Subject-specific training for teachers and educators in science and computing.
Resources: Quality-assured materials that enhance teaching and learning.
Destination STEM: Inspiring, hands-on student-facing experiences including to support skills and career education.
STEM Ambassadors: A nationwide network of 30,000 volunteers from over 5000 employers bringing STEM to life for young people.
The Role
Reporting directly to the Chief Executive Officer, and as a member of the Senior Management Team, you will lead our fundraising strategy and team to secure significant, multi-year income from corporates, trusts and foundations, and major donors. You’ll be responsible for expanding our funding base, deepening key relationships, and ensuring STEM Learning has the partnerships and resources to achieve its ambitious mission.
Key priorities include:
- Driving new funder engagement and positioning STEM Learning as a trusted, high-impact partner delivering measurable social value.
- Building and maintaining a strong, diverse, pipeline of six plus figure partnerships.
- Securing sustainable, multi-year income across a balanced portfolio of corporate, trusts, and major donor relationships.
- Leading, motivating, and developing the fundraising team.
- Collaborating across the organisation to align funding proposals with STEM Learning’s strategic priorities and ensure exceptional programme delivery and stewardship.
- Contributing to organisational strategy improvements as a member of the Senior Management Team.
Our Ideal Candidate
Candidates will demonstrate our values: Sustainable – Innovative – Proactive
We’re looking for an entrepreneurial, relationship-driven leader who will take ownership for identifying opportunities for new funds and contribute to the overall fundraising strategy of STEM Learning. You’ll have:
- A strong track record of securing significant income from corporates, trusts, and high-net-worth individuals.
- The confidence and gravitas to engage senior stakeholders, trustees, and C-suite decision-makers and must be comfortable ‘making the ask’. You will be required to develop external relationships with institutional investors and High Net Worth individuals, and you may already have an existing range of investor contacts.
- Exceptional communication and influencing skills, with a collaborative, values-driven approach. You will be able to demonstrate your knowledge of the organisation and its strategic priorities to achieve our goals.
- Experience leading and empowering teams to achieve shared goals and maintain momentum.
- Creativity, resilience, adaptability and the ability to manage multiple priorities in a fast-paced environment.
- A passion for/understanding of the power of STEM education and enrichment is desirable.
Our Benefits
- 30 days holidays plus bank holidays
- Access to an attractive pension scheme
- Our full-time hours are 37 hours per week
- Up to 3 paid volunteering leave days per year
- A comprehensive employee assistance programme
- Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more
Next Steps
The closing date for applications is Friday 21 November 2025 at 14:00.
To Apply
Please provide us with:
- Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission and will not be taken up until the offer stage)
- A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.
STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.
We foster a culture where every employee’s voice is respected and valued.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Part time 21hours, Crisis Skylight London 50 – 52 Commercial Street, E1 6LT, outreaching in Tower Hamlets and surrounding areas
Contract: Permanent
About the role
As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change.
About you
· To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners.
· You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions.
· You will have experience of working with people who have faced severe and multiple exclusion and who may be considered to have ‘complex needs’, with an understanding of the needs of people who have been homeless for long periods of time.
· You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning.
· You will also have a knowledge of Housing First and housing led approaches and the ability to work within a psychologically informed approach.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 16 November 2025, 23:59
Interview process: Competency-based interview and interview task
Interview date and location: Tuesday 2 December 2025 (in person) at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Anna Freud is seeking a Senior Practice Tutor to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits. You will join our Postgraduate Studies Department with a growing programme portfolio and increasing number of students. We work closely with University College London (UCL) to deliver programmes, therefore you will have the unique opportunity to work in collaboration with a world-leading Higher Education establishment as well as a renowned children’s mental health charity.
What you’ll do
As Senior Practice Tutor, you will support the delivery of a postgraduate training programme for clinicians working with children and young people, focusing on Interpersonal Psychotherapy for Adolescents (IPT-A). The role involves teaching, supervising, and assessing trainees, facilitating small group sessions, and contributing to curriculum development. It also includes supporting trainee wellbeing, ensuring academic standards, and participating in departmental meetings, all within a hybrid working model and in collaboration with University College London.
What you’ll bring
Essential skills and experience:
Qualified and accredited: a recognised core mental health qualification and IPT-A accreditation (IPT UK).
Experienced: extensive clinical experience with children, young people, and families, plus significant experience supervising in IPT-A.
Educator and trainer: proven ability to deliver clinical training or university-level teaching.
Supportive and inclusive: skilled in supporting students, culturally aware, and committed to inclusive learning environments.
Flexible and organised: able to manage workload independently, meet deadlines, and take annual leave outside term time.
Key details
Hours: Part-time (7 hours per week): usually on Mondays during term time. There may be occasions where you are requested, or you may request, to work flexibly and on a different day of the week to support peak points in the academic cycle, e.g. to meet marking deadlines.
Salary: £52,000 per annum FTE, plus 6% contributory pension scheme.
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Flexibility will be required to attend in-person teaching days during term time.
Contract type: Permanent.
Next steps
Closing date for applications: midday (12pm), Tuesday 11 November 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Thursday 13 November 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely week commencing 17 November 2025.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Practice Development Officer
We are looking for a Practice Development Officer to support the design and delivery of projects that influence local leaders and commissioners to improve the availability of evidence-based support for families across early family help and children’s social care.
If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: Practice Development Officer x 2
Location: London/hybrid
Hours: Full-time, 35 hours/week
Salary: £46,125- plus generous benefits
Contract: Fixed term until March 2027
Closing Date: 9th November
The Role
The organisation supports local areas to use evidence to improve their services and outcomes for children and families. The Practice Development Officer will be part of a team who work with local leaders to support their decision making about how to increase the availability of services and approaches which have evidence of improving child outcomes.
As Practice Development Officer, you will support work that helps local services for children and families use evidence more effectively across Family Hubs, Family Help, and statutory social work. You will contribute to projects aligned with Foundations’ priority areas, including domestic abuse, supporting parenting, strengthening family networks and relationships for care experienced children.
Your tasks will include organising and coordinating activities that support service improvement, designing and delivering learning sessions to build skills and confidence in using evidence, supporting the generation of new evidence to understand what works, and working with national organisations to promote the wider use of evidence in practice.
About You
We are looking for someone with an in-depth understanding of UK policy, legislation and practice relating to children’s services, including how this responds to the needs of vulnerable and disadvantaged groups.
You will have experience of:
- Practice in children’s social work and/or early intervention services
- Co-ordinating projects for service improvement or practice development in a relevant sector, for example local authority children’s services, health, or NHS
- Translating complex information into practical messages, advice, and tools.
The Organisation
This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.
Benefits include:
- 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
- Up to five days carers’ leave, in a 12-month period, three days paid
- Paid compassionate leave
- Enhanced sick pay
- Enhanced parental leave and pay
- 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
- Employee Assistance Programme with 24/7 counselling, legal and information line
- Unlimited access to 24/7 GP
- Mental health support
- Life cover at x4 annual salary
- Bike to work scheme.
The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.
Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.
You may have experience in other areas such as Practice Development Advisor, Social Worker, Key Worker, Early Intervention, Early Intervention Officer, Childrens Service, Project Manager, Public Health, NHS.
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP
There will also be two drop-in sessions to find out more about the role:
- Tuesday 21 October, 3:30 – 4:15
- Wednesday 29 October, 4:00 - 4:45
To register to a drop in session please see our job pack to register. Please note that you will only need to attend one drop in session
Hours: 37 hours per week
Salary: £61,430 - £70,007 p.a. (NJC Spine Points 49 – 55). Salary to be at entry-level except for exceptional circumstances.
Contract: Fixed term to 31 March 2027, with potential extension subject to confirmation of funding.
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.
We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.
It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through movement, physical activity and sport.
This is a full-time role (37 hours per week), but job shares, secondments and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday. Our team works a minimum of two days a week in person, and our core office day is Tuesday. Occasional evening/weekend work may be required.
We have permanent office space at House of Sport in Manchester, and office space with GMCA and NHS GM at Tootal Buildings, Oxford Road, Manchester. We have regular team and co-working days, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and thrive.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you experienced in bookkeeping and adminstration looking to make your skills count for a good cause? Our pioneering kennel-free rescue is looking for an experienced Bookkeeper nad Adminsistrator
This is a full-time role responsible for:
- Bookkeeping, and journal entries (accounting)
- Oversee weekly payroll – check rota, then check payroll with support of external payroll provider
- Bank reconciliations on Xero
- Manage posting of cash & card payments on Xero
- Credit control
- Code purchase invoices on Hubdoc
- Manage collection and storage of invoices
- Set up and maintain system to track some donation types
- HR – administer HR system
- Health and Safety – administer the H&S system
- Handle customer queries and invoice amendments
- Other general support for the organisation suitable for the skills of the role holder
Qualifications and experience (necessary)
- Bookkeeping and Accounting Software skills
- Experience of Xero (min 2 years)
- Experience in working in a Finance role (min 2 years)
- Attention to detail and organisational skills is a must
- Ability to work independently and in a team
- Knowledge of accounting principles and regulations
- Proficiency in MS Excel and accounting software
This role is office based to start with in South Manchester. A small amount of work-from-home may be possible once up to speed. Must be comfortable around our office dogs.
The UK's pioneering kennel-free rescue, powered by companionship, freedom and love.
The client requests no contact from agencies or media sales.
This role exists to support Theatre Royal’s mission and strategy by contributing your skills, knowledge, and experience to deliver excellent outcomes for the organisation and our audiences.
Key responsibilities of the role are outlined below. We value flexibility and ask all colleagues to be willing to undertake reasonable duties within their skills and experience to help achieve our shared goals. You’ll also work in line with our policies, procedures, and legal requirements, including health and safety, safeguarding, and data protection.
The Head of Development will be responsible for the creation and implementation of the Development Strategy to deliver the Trust’s external fundraising engagement and hands on delivery of raised income. They will generate sustained income from a range of different sources including sponsorship, local businesses, membership schemes as well as major donors and individual giving. They will work closely with colleagues and consultants to lever grants from trusts and foundations and public grant sources. They will develop audience loyalty, increase membership and grow general donations and legacy income.
Key Responsibilities
Fundraising Strategy & Leadership
Lead the development and delivery of the organisation’s Development strategy in alignment with the strategic plan, in collaboration with Trustees, senior leadership, and external consultants such as TRG Arts.
Donor & Sponsor Development
Identify, recruit, and cultivate high-net-worth individuals, sponsors and other funding partners. Build trusted relationships and lead on prospect research, cultivation plans, and solicitation strategies.
Trust & Foundations
Build and maintain strong relationships with trusts and foundations, ensuring well-researched and compelling funding proposals. Track funding deadlines and reporting requirements, ensuring high-quality submissions and stewardship.
Revenue Generation & Innovation
Proactively explore and develop new income streams, sponsorship opportunities, and innovative fundraising models, ensuring alignment with the trust’s mission and strategy.
Events & Engagement
Plan and deliver a comprehensive programme of fundraising, cultivation, stewardship, and advocacy events to engage donors and stakeholders.
Communications & Advocacy
Act as a key advocate and ambassador for the trust, ensuring consistent messaging and brand alignment across fundraising communications, including oversight of the Annual Review.
Data, Reporting & Compliance
Oversee the fundraising database, manage financial reporting, track pledges, and ensure compliance with grant requirements and reporting standards.
Responsibilities for a Head of Department
- Develop and deliver departmental plans aligned with organisational strategy.
- Lead and support teams to achieve high standards of performance and creativity.
- Manage budgets, resources, and reporting within your area.
- Maintain oversight of compliance within your department, ensuring policies and procedures are followed, including health and safety, safeguarding, and data protection.
- Lead on implementing and monitoring statutory obligations and best practice in your area.
- Contribute to organisational decision-making and collaborative projects.
- Support a culture of learning, inclusivity, and innovation.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Joining our dedicated team of nurses, you will support our helpline and Ask Our Nurses (AON).
The nursing team includes an associate director, senior clinical nurse specialists, clinical nurse specialists, sessional nurses and trained helpline staff.
You will act as a resource for clients, healthcare professionals and the wider public about breast health and breast cancer. This includes providing information and support to clients though our national helpline, by email and social media.
The helpline service is run throughout the week, and on Saturday mornings (the latter is optional, other than training days) and the helpline hours are 8:45am to 4.00pm. Team training usually occurs twice a year on Saturdays. You’ll be supported by a senior clinical nurse specialist and have regular clinical supervision. We are looking for candidates who can work at least one day (6.25 hours) per week
About you
Do you have excellent communication skills and experience in breast care nursing? If so, we’re really interested in hearing from you. This position could suit someone working part time in the NHS or private sector or for individuals who would like to use their information and support skills through our helpline and AON written enquiry services.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is home based. There are 2 training days per year on Saturday that take place in our London office
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 12 November 9am
Interview date 25 and 27 November
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support Mentor
Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000 (Full Time equivalent)
Shift Pattern: Part Time 15 hours per week Monday to Friday on a rota between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required.
About the Role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
- Supporting residents with daily tasks
- Holding a caseload, conducting key work sessions which are personable to their needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About You
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. Further we look for:
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary:
The Care Quality Improvement Lead will further model and develop our Relationship Centred Care (RCC) practice based within the context of individually tailored care in a homely environment, and seeks to provide the highest quality of evidenced based care with the involvement of all Multidisciplinary Team (MDT) members working to support the goals, wishes and independence of each resident.
This role is vital in providing leadership to support the registered managers in both homes, the household Managers/Leads and other Nursing departments, supporting the vision of Nightingale Hammerson (NGH) to become a centre of excellence and a Care Home Education Centre (CHEC).
To ensure that all Fundamental standards from CQC and other Local Authority bodies are implemented and evidenced in practice.
To support the Director of Care and registered managers in overall strategic, operational, clinical and management responsibilities within the 5 year operational plan for NGH.
To be a source of specialist nursing, palliative and dementia care advice to colleagues and staff across all services. To create a culture of innovation, creativity and learning in delivering therapies services across the organisation.
To lead in evidence based practice in rehabilitation, goal attainment, dementia and end of life care whilst providing/facilitating education, coaching and training to staff in NGH.
To liaise, integrate and co-ordinate internal care services with other professionals in relation to admissions, discharges between services and developing care plans to support residents with their wellbeing.
To support and facilitate research projects in partnership with selected universities and care organisations.
To support the implementation NGH’s organisation’s 5 year strategic goals. This will include the Care Home Education Centre, workforce management & development and succession planning.
To promote NGH values whilst contributing to the vision and mission of the organisation.
To fully participate in the implementation and development of the Quality Assurance Framework for the organisation.
Key competences and responsibilities:
1. Principle Responsibilities
To undertake all the required duties, responsibilities and accountabilities in Regulation 6 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and ensure that the Essential Standards of Quality and Safety 2010 and Care Act 2014 are embedded, adhered to and enhanced wherever achievable in every aspect of the delivery of NGH care services.
To work in direct partnership with the Director of Care Services and registered managers to ensure both homes are covered by senior clinical leads at all times. This may mean covering the Director of Care or registered managers when absent.
To take overall leadership and responsibility, for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families on the households.
Lead and manage the team of Household Managers.
Lead and support the knowledge and skills development related to caring for those with signs of emerging and diagnosed with dementia.
Ensure that the NGH Care Quality Improvement Board (CQIB) framework is embedded and understood at appropriate levels and all care practises are delivered within this framework
Champion a robust care/clinical supervision programmes and participate as appropriate as both a supervisor and supervisee.
Ensure, in liaison with the HR team and Education & Development Lead, Household Managers, Senior Lead nurses, that a fit for purpose education & development programme is in place, managed and delivered for all care team members.
Ensure that there are appropriately skilled and supported designated NGH care leads for the following:
Ø Safe medicines management
Ø Safeguarding
Ø Infection Control
Ø Deprivation of Liberty
Ø Nutrition, Hydration & Tissue Viability
Ø Falls Prevention
Ø Gold Standards Framework for Palliative Care
Ø Research and development
To act at all times as an ambassador for Nightingale Hammerson and its services.
2. Leadership and Management
a. Effectively lead, and be accountable for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families.
b. Be accountable through your team for the selection, induction and continuous performance assessment of all care team members, supporting and developing NGH performance procedures. Ensure the NMC Code of Conduct is upheld by all.
c. Take the lead responsibility for ensuring the monitoring of planned performance management is maintained through the supervision process, and where appropriate support or lead the management of poor performance, capability and competence concerns.
d. Take responsibility for the annual proposal of the staffing establishment and skill mix, and the operational escalation and de-escalation staffing policy. Ensure the staffing Key Performance Indicators (KPIs) are met and reported accurately and on time.
e. Ensure that appropriate mechanisms exist for active and effective communication within and across NGH and monitored for effectiveness.
f. Lead by example, proactive liaison with all associated external agencies and stakeholders in relation to the services offered by NGH. Attend external forums as appropriate. Develop and support external forum and professional clinical meeting participation by your senior nursing team.
g. Ensure that the Jewish culture is understood, respected and is observed by all, particularly regarding the Sabbath and other Festivals, food rules and care at the time of a resident’s death.
h. To be responsible for the compilation, review and management of trends analysis of accidents, incidents and complaints.
i. To take the lead role in developing and applying the NGH Quality Assurance Framework, ensuring that the audit cycle is fulfilled and the whole team are encouraged, trained and supported to undertake audit programmes as appropriate. Ensure the evaluation of all audits is effectively and objectively undertaken and change of practise is implemented.
j. Ensure through your senior team that the systematic KPI requirements are measured, reported, analysed and actioned appropriately;
k. To be accountable through your team for the maintenance of a safe and homely environment for all residents, staff and visitors, ensuring all NGH Health and safety policies and procedures are adhered to and compliance monitored.
l. To take responsibility for delegated care service budget within NGH ensuring month by month accountability, supporting quarterly forecast and supporting annual budget planning.
m. To take a lead role in the on-going development of the care service development: lead the scoping of new initiatives and practise development, drafting business plans as required, implementing pilot projects/monitor/audit and introduce into mainstream service delivery as agreed with Senior Leadership Team, CQIB and the Board of Trustees. Participate in the strategic planning of NGH care service.
n. To deputise for the Director of Care Services or registered managers during any planned or unplanned absence.
o.To ensure via your team that specialist nursing assessment, advice and support is always accessible to colleagues and staff across all services 24 hours a day with regards to residents care and nursing needs.
3. Clinical Accountabilities
a. To ensure that your immediate senior nursing care team (household managers) maintain an appropriate balance between administrative and managerial responsibilities and clinical practise. Ensuring that opportunities are taken by the senior care team to observe, assess and mentor all elements of care practise within the team including care at night.
b. To be accountable for the timely and clinically satisfactory management of all primary assessments for all new residents, and on-going reviews for all residents.
c. To ensure that your senior team are maintaining their responsibility for the supervision and assessment of all resident’s day to day care needs, and the quality of all care plans, ensuring they are up to date, person centred, accurate and implemented appropriately.
d.To be accountable for the safe admission, transfer and discharge planning for residents for planned, emergency and short stay situations; ensuring that the development implementation and monitoring all documentation and procedures to support this is managed by your senior care team.
e. To be accountable for the standards of record keeping and the management of health records in accordance with NGH policy, NMC guidelines, Relationship Centred Care (RCC) principles, and CQC requirements. Ensure the education of all care staff in relation to care record keeping is maintained.
f. To be accountable for the safe custody and administration of all nursing medications in accordance with NGH policy and procedure, RCC principles, NMC code of conduct and CQC regulations.
g. Ensure that the training and practise of all RNs and trained carers in the safe administration and custody of all medications is maintained and monitored regularly and within the care governance framework.
h. To be accountable for ensuring that all care practises adhere without exception to the NGH Safeguarding Adults policy, procedures and guidelines, in line with that of the Local Adult Safeguarding Board.
i. To be responsible for the overview of the contracts provided to nursing by the contracted medical teams. Ensure a positive and proactive operational relationship is maintained with the contracted GPs and ANPs by your senior care teams and the RN’s
j. To work directly with the Head of Activities/Therapies to ensure that effective relationships are maintained with the Therapy, Activities, Volunteers and Care Teams in order to maximise the life opportunities of all residents, and developing of all care staff in the delivery of the activities programme.
k. Be accountable for the development of the multidisciplinary team in promoting effective communication for the continuous delivery of high quality person centred care.
l. To foster through your senior team and leading by example, supportive, open and honest communication with all residents and relatives enabling them to be involved in decision making wherever possible, and adapting communication methods as required. Mentor your team to be competent at first line communication with residents and relatives.
m. Be responsible for ensuring all requirements and regulations, training and support relating to the assessment of mental capacity of residents is adhered to.
4. Education, Learning & Research
a.To ensure the role of Senior Lead Nurses, Education & Development is supported. To ensure that planned and regular reviews with the HR Department are maintained in order to identify areas for practise development and the adherence to mandatory training is monitored and maintained.
b. Ensure through your senior nursing team is compliant with all mandatory education is achieved and appropriate resource planning is fostered to achieve this. Act as education facilitator as appropriate.
c. Ensure that the development of a mentorship programme at NGH is implemented to facilitate student placements. This includes liaison with the universities or third parties, planning placement dates, contracts and evaluation.
d. Lead by example and ensure the practise of giving and receiving clinical supervision, specifically for Assistant Practitioners and RN’s, and regular supervision with all care staff according to NGH policy is achieved.
e. To take responsibility for your own personal and professional development to maintain your registration with NMC and the CQC and to ensure the care service at NGH remains current, of a high quality and adheres to the principles of RCC.
f. To proactively develop a professional and supportive network within and outside NGH, to continue to develop leadership skills and maintain your knowledge through current research and evidence relating to our field of care, and in particular to the developments in caring for people with dementia and palliative care.
5. Professional
a. To always lead by example, behaving in a manner that is professional, positive and meets this senior position, ensuring confidentiality is paramount and professional boundaries always assessed and applied.
b. To always act in accordance with the NMC Code of Professional Conduct with particular reference to ensuring the limitations of competence, conduct and personal accountability are fostered throughout the care service.
c. To be accountable for ensuring the adherence to NGH policies, procedures and guidelines produced by NGH in relation to care practise and more general issues.
d. To ensure that the Director of Care Services for NGH is kept fully informed of any areas of concern in care practise and service across NGH.
e. To ensure at all times the confidentiality of all information, paper, electronic and verbal relating to all residents, their families and the business and employees of NGH is safeguarded.
f. To ensure and lead by example the non-discriminatory practises and behaviour of all and to all residents, their families, employees and visitors to NGH. Discrimination relates to ages, religion, race, sexual orientation and disability.
6. Strategic
a. To take the lead in practice and strategic development projects to ensure our services are delivered to the very best standards. Applying this to the mental health and disability service as well as ensuring good care practice which delivers to current best practice.
b. To lead discussion and negotiations with CQC and other health and social care stakeholder organisations to ensure NGH continues to be both innovative and delivering best practice in all its services.
c.To contribute to the development of departmental and organisational strategy and to the development, review and improvement of policies and procedures to ensure organisational needs are met.
d. To strive to be innovative in developing ways to deliver organisational strategy and objectives. This includes the implementation of the Care Home Education Centre.
e.To work closely with other organisations to maximise health and wellbeing outcomes for service users.
7. General
a. Good IT knowledge and skills in order to be able to lead on the use of the electronic medical records, email and other IT equipment.
b. Act in a professional manner and in accordance with the NMC and Nightingale Hammerson policies.
c. Such other duties, within the competence of the post-holder, which m
Sponsorship
Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.
ay be required from time to time.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role
The Head of Finance will support the Director of Finance and Resources in providing strategic financial leadership across the charity. They will oversee day-to-day financial operations, ensure robust financial management, and deliver timely and accurate financial reporting to support decision-making. The postholder will play a key role in safeguarding the charity’s financial sustainability and compliance with statutory and regulatory requirements.
Key Responsibilities
Financial Planning
- Preparation of annual budgets and long-term financial plans.
- Provision of financial analysis to inform strategic and operational decision-making.
Financial Management & Reporting
- Oversee the production of monthly management accounts, variance analysis, and cash flow forecasts.
- Ensure timely and accurate preparation of year-end accounts and the coordination of external audits.
- Provide regular financial reports and analysis in accordance with organisational timetables set by the Director of Finance & Resources.
- Monitor restricted funds ensuring compliance with donor requirements.
Governance & Compliance
- Ensure compliance with Charity Commission, Companies House, HMRC, and other statutory requirements for filing of accounts.
- Maintain up-to-date knowledge of charity finance regulations, SORP, VAT, and tax issues relevant to the sector.
Systems, Processes & Controls
- Ensure that financial processes and procedures are fit for purpose, up to date and efficient.
- Lead the development and maintenance of efficient financial systems, policies, and procedures.
- Ensure effective internal controls are in place across the organisation to facilitate accurate and timely delivery of reporting to support organisational decision making.
- Oversee grant reporting and donor compliance.
Team Leadership & Collaboration
- Develop and support the finance team to deliver a high-quality service.
- Foster a culture of continuous improvement within the finance function.
- Work collaboratively with non-finance managers across the organisation to build financial awareness and accountability.
Person Specification
Essential
- A relevant professional accounting qualification (ACA, ACCA, CIMA).
- Experience gained in a financial management role within a small or medium-sized organisation.
- Experience in business planning, performance management and impact reporting.
- Significant experience in managing a high-performance team.
- Strong IT skills, particularly with accounting software and Excel.
- Understanding of charity finance and accounting practices.
- Strong understanding of charity law, governance best practices, and regulatory frameworks.
- Excellent written and verbal communication.
- Strong interpersonal with an ability to establish and maintain good working relationships.
- Ability to manage multiple priorities and work collaboratively across teams.
- Ability to work independently, prioritise workload, and meet deadlines.
Desirable
- Significant experience in financial management within the charity, not-for-profit, or public sector.
- Experience of working with restricted funds and grant reporting.
- Knowledge of charity tax, VAT, and fundraising income streams.
- Experience of implementing new financial systems or process improvements.
We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity.
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Fundraising and Engagement Officer
Post no: 653
Office base: Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £24,790 per annum FTE (£16,750 per annum actual for 25 hours per week)
Hours: 25.0 hours per week, Monday to Friday
About the Role
This exciting Fundraising and Engagement Officer role will be part of the Fundraising and Engagement team to ensure that the delivery of Mind BLMK’s current and future offer of fundraising and engagement are effectively delivered. As the Fundraising and Engagement Officer you will be responsible for supporting the growth of income across individual, major donors alongside community and corporate fundraising.
In this role you will be responsible for implementing and administrating fundraising and engagement activities, supporting inspiring campaigns, optimising stewardship and attending fundraising events.
As the Fundraising and Engagement Officer you will work closely with the fundraising and engagement team in the planning and development of fundraising initiatives. You will monitor and maintain donor and fundraising data in accordance with the organisations policies and procedures. You will be involved in the planning, implementation of PR, communications, media posting, newsletter, AGM and any other appropriate organisational priorities.
You will have a proactive approach in working well on own and in a team and engage with the wider population of Mind BLMK’s workforce and volunteers.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Friday 21st November 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: Immediate
Interested?
If you would like to find out 'more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Job Title: Energy & Retrofit Advisor x6
Salary: £25,229 – £27,884 per annum
Hours: 37 hours per week
Contract: Initially 18 months fixed term from December 2025
Location(s): Gateshead, Sunderland, North Tyneside, Newcastle, South Tyneside, Durham (6 posts).
About us
Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.
About the role
Groundwork’s Greener Living team is growing, and we’re looking for passionate and community-minded Energy & Retrofit Advisors to join us as part of the North East Warm Homes Programme.
In this exciting role, you’ll help households across the North East improve energy efficiency, reduce fuel poverty, and access retrofit opportunities. You’ll work closely with Local Authorities, community organisations, and Groundwork’s Green Doctors to deliver advice, engagement activities, and practical support to residents — particularly within the private rented sector.
This is an excellent opportunity to make a real difference in tackling climate change and supporting vulnerable households, while developing your career in sustainability and retrofit advice. Although this is a fixed-term post, there’s potential for extension and professional growth within our expanding Greener Living team.
About You
We’re looking for someone who is:
- Passionate about sustainability, community engagement, and helping people save energy.
- An excellent communicator who can adapt their approach to suit different audiences.
- Organised and self-motivated, with the ability to work independently and as part of a team.
- Experienced (or interested in developing expertise) in domestic retrofit and energy efficiency advice.
- Willing to work flexibly, including some evenings and weekends when needed.
- Experience in community engagement, energy advice, or retrofit is desirable, but full training and support will be provided.
It’s a unique and challenging role that gives you the chance to make a difference to people’s lives every day.
Closing date: Midnight on Monday 24th November 2025
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
We are on the lookout for a passionate and proactive Senior Fundraising Officer to join our small but driven team at a pivotal moment in our journey.
Working closely with the Head of Charity, you will play a key role in bringing our bold three-year strategy to life, helping us grow income across multiple streams and ensuring the smooth day-to-day running of a fast-moving, high-impact charity.
This is a fantastic opportunity for someone who thrives on variety, loves building relationships, and is excited to help shape the future of a charity that punches well above its weight.
You will work hand-in-hand with the Head of Charity to drive income across a diverse mix of fundraising steams, from community, events and individual giving to corporate partnerships and trusts. You will also be the friendly, first point of contact for many of our supporters, offering thoughtful stewardship, responding to enquiries, and making sure every donor feels appreciated and connected to the impact they are making.
As a key member of the team, you will work closely and collaboratively with colleagues including those in charity finance, our fund advisors and key stakeholders within the hospital senior leadership team. You’ll stay on top of budgets to inform your fundraising decisions and grow a culture of income awareness across the Charity and Trust.
The client requests no contact from agencies or media sales.
We’re seeking an enthusiastic Administrator to join our team and help support our Environmental Education charity’s mission.
- Permanent contract – average 37.5 hours per week
- Salary: Circa £25,267 per annum
- Excellent benefits – including life assurance and a health cash plan, see the full list below.
- Your new place of work is in a beautiful location, be surrounded by nature on your break.
Love where you work!
Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.
We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.
What you’ll be doing
As a key member of our team, you'll play an important role in supporting the day-to-day operations of our learning location. Your responsibilities will include:
- Acting as the first point of contact for customer enquiries by phone and email, always delivering professional and friendly service
- Managing course bookings and maintaining accurate, up-to-date records in our booking systems
- Providing general administrative support to ensure the smooth running of the office and wider team
- Assisting with the promotion of our programmes to customers, stakeholders, and partners
- Working collaboratively with colleagues across the centre and supporting nearby locations when needed
Please refer to the vacancy pack for further details on the full responsibilities of the role.
Where you’ll be based
Field Studies Council Epping Forest is situated in the heart of Epping Forest, an area of around 2,400 hectares of wood-pasture stretching from Manor Park in East London to just north of Epping in Essex.
Two thirds of the Forest have been designated a Site of Special Scientific Interest (SSSI) and a Special Area of Conservation (SAC). Our purpose built, fully accessible centre has six classrooms, and associated facilities, with direct access into our teaching sites which include woodland, grassland, heath, and river.
Who we’re looking for
We’re looking for someone with strong administrative skills, great attention to detail, and a confident, professional approach to customer service.
You’ll be organised, comfortable using office software and systems, and able to communicate clearly with both customers and colleagues. In addition to:
- A great work ethic where aptitude and attitude are key
- A natural pride in the work you produce
- A flexible and adaptive approach able to perform using your own initiative both independently and as a team player
- A professional manner in all that you do
- An empathy with the aims and objectives of Field Studies Council
- A committed and proactive approach to personal development; motivated to learn new skills and overcome new challenges
Sound like the role for you? Come and be part of the team! We look forward to your application.
* Your benefits whilst working with us will include:
- Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
- Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
- Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
- Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.
The closing date for receipt of your completed application is 3 November 2025.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at Field Studies Council Epping Forest in the week commencing 10 November 2025
Shortlisted applicants will be contacted by email.
The client requests no contact from agencies or media sales.


