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This role
We are seeking a commercially minded senior leader to establish and lead a new Life Sciences Partnership Function for the South West Secure Data Environment (SWSDE). Serving more than five million people across six Integrated Care Board areas, the SWSDE enables approved researchers to securely access and analyse health and care data to support research and innovation that benefits patients and populations.
This is an opportunity to shape how the South West works with the life sciences sector to develop research, innovation and commercial partnerships. Working across the NHS, academia and industry, you will build and lead a pipeline of partnership opportunities, taking them from initial engagement through to agreed programmes that deliver clear value for partners and the health and care system.
You will play a key role in developing the frameworks, commercial models and ways of working needed to support effective collaboration between the NHS, academia and industry, while maintaining high standards of privacy, security, ethics and public trust.
As Secure Data Environments continue to evolve across the UK, you will help define how organisations work with life sciences partners to use health data safely and responsibly to support research and innovation.
The role forms part of the SWSDE leadership and delivery model and is hosted by Health Innovation South West on behalf of the SWSDE, working closely with Health Innovation West of England and regional NHS and academic partners.
Role profile:
Key success factors
· The Senior Life Sciences Partnership Lead will lead the development and delivery of the Life Sciences Partnership Function for the SWSDE. The postholder will originate, develop and convert high impact partnerships between the SWSDE, NHS organisations and the life science sector that utilise the functionality and capability of the SWSDE safely, ethically and efficiently to deliver benefit for partners and the population of the South West region.
· The role will act as a key interface between the SWSDE and external partners, ensuring opportunities for partnership working between the SWSDE and the life science sector are translated into deliverable, governance-ready programmes that create measurable research, innovation and economic benefits. This will include providing NHS organisations involved in the SWSDE to develop effective partnership working with the life science sector, including pricing approaches, contract development and commercial operating models that enable sustainable collaboration with industry partners.
· This role reflects emerging functions being developed across other SDEs, Trusted Research Environments (TREs) and regional data innovation ecosystems, where specialist life science sector leadership expertise is required to complement technical, governance and academic routes.
· The postholder will develop commercially and operationally viable proposals for consideration through SWSDE governance. The role will not determine access to data. All projects will remain subject to feasibility assessment, information-governance requirements, demonstration of public benefit and independent Data Access Committee approval.
Responsibilities
1. Leading strategic partnership development
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Lead the development and delivery of the Life Sciences Partnership Strategy for the SWSDE, building the South West’s distinctive position as a preferred regional partner for data-enabled life science sector research and innovation partnerships.
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Build senior relationships with major life science sector organisations and develop strategic anchor partnerships capable of generating sustained partnership activity and long term income.
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Build trusted relationships with SWSDE partner organisations, including Integrated Care Boards (ICBs) and NHS providers, supporting partners to develop effective partnership working with the life science sector and the SWSDE.
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Build strategic relationships with relevant national programmes including NHS England, Health Data Research UK and wider research networks.
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Identify collaborative opportunities for Life Science Partnership Function with other SDEs and TREs.
2. Leading partnership pipeline generation
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Lead the development of a strategically aligned, high quality pipeline of revenue generating partnerships with the life science sector.
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Work with Health Innovation Networks and NHS partners to originate opportunities in collaboration with NHS partner organisations.
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Lead the management, and delivery of the partnership pipeline, ensuring effective planning and oversight to deliver agreed partnership pipeline, revenue targets and KPIs.
3. Leading partnership opportunity development and conversion
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Translate external opportunities with the life science sector into scoped programmes, studies or service offers, working with technical, IG, governance and delivery teams to assess feasibility of proposals and progress opportunities from concept to approval.
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Work with the wider SWDE team to identify and resolve barriers to partnership conversion and maintain momentum across the partnership lifecycle: Find / Receive / Develop / Secure / Deliver.
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Develop and deploy pricing models, cost recovery approaches, commercial negotiations and contracting arrangements in line with SWSDE strategy and governance frameworks.
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Support NHS organisations and SWSDE partners to develop and adopt effective and sustainable models of partnership working with the life science sector and the SWSDE, including providing expert advice on contracting mechanisms, commercial frameworks and partnership agreements.
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Work with SWSDE finance, legal, information governance and operational colleagues to develop robust partnership agreements, contractual documentation and commercial propositions that support scalable and repeatable approaches to partnership delivery.
5. Leading effective governance and assurance
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Ensure all partnership activity aligns with SafeGUARDs, information governance, ethics and NHS standards, working closely with SWSDE governance and operational leads to maintain public trust and transparency.
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Ensure commercial agreements and partnership arrangements align with SWSDE governance, NHS regulatory requirements and agreed organisational responsibilities across host organisations.
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Ensure effective communication and contribution into SWSDE governance and reporting processes.
6. Leading people and partners in a matrix management structure
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Lead the development of the Life Science Partnership Function and the associated resources and people required to ensure effective delivery of the Life Sciences Partnership Strategy.
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Work collaboratively across multiple SWSDE host organisations and stakeholders, operating effectively without direct line management where delivery is through influence and matrix leadership.
Person specification
Experience we’re looking for
· Experience leading partnership working between the NHS and life science sector.
· Track record leading commercial growth and business development.
· Experience leading commercial negotiation and contract development, contract development and partnership agreement design across complex multi-organisational environments.
· Experience operating in environments with complex and rigorous information governance and data sharing requirements.
· Understanding of the UK health, innovation and research landscape.
Desirable experience required:
· Experience leading partnership working with universities and research partners.
· Experience working with health and care data or in trusted research data environments, including NHS data policy, SafeGUARDs or data governance frameworks.
· Experience working with NHS governance structures and decision making.
Abilities and attributes
· Strategic Vision – opportunity-focused, creates new customer markets and develops new revenue streams that balance strategic ambition with attention to risk.
· Customer Orientation – builds trust, anticipates partner needs, works with agility, delivers value to partners.
· Commercial Acumen – skilled in complex negotiations, high levels of financially literacy, focused on sustainable commercial growth.
· Execution excellence – translate partnership opportunities into actionable plans that deliver measurable results, with a strong attention to detail.
· Leadership & Influence – motivates, provides clear direction and build effective working relationships in a matrix managed, partnership structured operating model.
· Communication – translates complexity into clear narrative, compelling storyteller, adapts style to target audiences.
Reporting to:
Executive Director of Innovation & Commercial Partnerships, Health Innovation South West
The client requests no contact from agencies or media sales.
The Executive Director will provide strategic, operational and financial leadership for East London Dance, working in close partnership with the Creative Director & CEO to deliver the organisation’s vision and business plan, strengthening its position as an Arts Council England National Portfolio Organisation. The role leads people, culture, finance, governance, risk, operations, fundraising and stakeholder engagement, ensuring the organisation remains financially sustainable, well-governed and equipped to deliver high-quality artistic and community programmes.
As a senior ambassador, the Executive Director builds strong relationships with funders, partners, trustees and stakeholders, while fostering an inclusive, collaborative and values-led culture. The role creates the conditions for a thriving team, turning creative ambition into organisational reality and supporting East London Dance’s long-term success.
We’re looking for someone who can help turn our ambition into a sustainable, thriving future – building the relationships and the funding that will carry us forward, and doing it alongside a team that already cares deeply about the organisation.
If you’re someone who loves building things, who knows how to bring people and money together, and who wants to help shape what east London’s cultural life looks like for years to come – we’d love to hear from you.
Job requirements:
Must bring substantial senior leadership experience, ideally Director, Deputy CEO or equivalent level, with evidence of strategic planning, organisational growth and performance management. Must have a proven track record in fundraising, business development and income generation, including securing funding, managing funder relationships and identifying new commercial or partnership opportunities; experience leading high-performing teams, managing change and strengthening organisational culture; strong financial acumen, including understanding budgets, balance sheets and financial decision-making; knowledge of charity governance, safeguarding, health and safety, data protection and risk management frameworks; experience working with Boards of Trustees. Must demonstrate commitment to diversity, equity and inclusion, possess excellent written and verbal communication skills, be confident using Microsoft Suite, and have knowledge of ACE funding and reporting requirements.
Job Responsibilities:
Provides strategic, operational and financial leadership with Creative Director & CEO. The role translates the Business Plan into action, leads staff, freelancers and consultants, and develops an inclusive, high-performing culture. Key responsibilities include workforce planning, recruitment, HR compliance, performance management and staff wellbeing. The role oversees organisational systems, administration, IT and the operation of Talent House, including health and safety, compliance, venue hire and stakeholder relationships. They co-lead budgeting, forecasting, financial reporting, cash flow monitoring and audit processes, while driving fundraising and income generation across grants, trusts, partnerships, sponsorship and earned income. The role also leads governance, risk management and business continuity planning, supports the Board of Trustees, develops strategic partnerships, represents the organisation externally and strengthens its profile, impact and long-term sustainability.
Apply via the East London Dance Website by Thursday 8 October, 12 Noon
The client requests no contact from agencies or media sales.
Summary of Position
We have an exciting opportunity for a highly organised and proactive individual to join the RHN Academy as a Partner Liaison Officer.
This role sits at the heart of our growing Academy, supporting partnerships with Higher Education Institutions (HEIs) and ensuring the smooth coordination of academic modules, CPD offerings, and student placements. Acting as the main point of contact for with HEIs, the post holder will play a key role in maintaining strong, effective relationships and ensuring seamless communication across all stakeholders.
You will work closely with the Clinical Education team to support the delivery of high-quality education programmes, coordinating logistics, managing enrolments, and contributing to the ongoing development of Academy processes.
This is an evolving role with a unique opportunity to shape systems and ways of working as the Academy continues to grow.
The Royal Hospital for Neuro-disability (RHN) is one of the oldest independent hospitals in the UK. Our vision is to be the national centre of excellence for neuro-disability.
We provide person-centred care focused on enhancing dignity, independence, and quality of life. Our services span the full care pathway, supported by a strong research and education programme.
Main Objectives of the Role
- To act as the primary liaison between the RHN Academy and Higher Education Institutions, ensuring effective communication and coordination
- To support the delivery and administration of academic modules, CPD programmes, and learner activities
- To coordinate student onboarding processes, including placements, inductions, and learner support
- To provide operational and administrative support to the Clinical Education team
- To contribute to the development and continuous improvement of Academy systems and processes
- To ensure high standards of organisation, communication, and professionalism across all areas of work
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team.
The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.
We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.
We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

Scope and senior accountability
Hold delegated senior responsibility for the performance, quality, workforce, safeguarding and development of the children and family services portfolio.
Lead EHWP+ as a key commissioned programme, ensuring that delivery remains aligned with contract requirements, local need, agreed outcomes and Spring North’s values.
Hold senior accountability for the effective management and delivery of counselling and therapeutic services within the portfolio, including service quality, practitioner practice, professional standards, supervision arrangements and continuous improvement.
Balance strategic direction with strong operational grip, intervening early where delivery, safety, quality, finance or partnership performance is at risk.
Contribute to whole-organisation leadership, growth, resilience and culture as an active member of the Senior Leadership Team.
4. Key accountabilities
4.1 Strategic leadership of children and family services
- Develop and implement a clear strategic direction for EHWP+ and the wider children and family services portfolio, aligned with Spring North’s organisational strategy and local commissioning priorities.
- Maintain a strong understanding of the changing needs of children, young people, parents and carers, using data, lived experience, professional insight and community intelligence to shape priorities.
- Create a more connected portfolio by linking existing services, clarifying pathways and reducing gaps, duplication and avoidable hand-offs for families.
- Promote early help, prevention, relationship-based and strengths-based approaches that improve emotional health, wellbeing, resilience and family outcomes.
- Keep abreast of policy, legislation, evidence and emerging practice affecting children, young people and families, translating these into proportionate action.
4.2 EHWP+ programme leadership and delivery
- Provide senior leadership and direction to the EHWP+ team, creating a shared focus on access, quality, outcomes, partnership delivery and continuous improvement.
- Lead the operational delivery of counselling and therapeutic provision, ensuring clear service models, referral and allocation arrangements, appropriate caseload management, safe thresholds, effective practitioner deployment and consistent therapeutic practice across employed teams and delivery partners.
- Ensure counselling and therapeutic interventions are delivered by appropriately qualified and competent practitioners, with suitable induction, supervision, continuing professional development and access to specialist or clinical advice where required.
- Ensure that service plans, capacity, resources and delivery arrangements are sufficient to meet contractual commitments and respond appropriately to local need.
- Establish clear management arrangements, decision-making routes and performance expectations across employed teams and delivery partners.
- Review delivery data, caseload or activity information, outcomes, waiting times, feedback and emerging risks; agree and monitor corrective action where required.
- Ensure that the voice of children, young people, parents and carers is visible in-service design, review and improvement.
- Support effective mobilisation, change and service redesign when contracts, need or evidence require a different delivery response.
The client requests no contact from agencies or media sales.
Worcester Community Trust (WCT) is looking for a Director of Services to provide strategic and operational leadership for our community-based services. The postholder will be responsible for ensuring services are high quality, responsive to local need, financially sustainable and delivered in line with contractual, legal and organisational requirements.
The role will provide leadership and oversight to relevant Contract Managers, Team Leads and service teams, ensuring effective performance management, contract delivery, budget control, risk management, partnership working and continuous improvement. The postholder will contribute to WCT-wide strategy and work closely with the CEO, fellow Senior Leadership Team members and the Board of Trustees.
About Worcester Community Trust
Worcester Community Trust (WCT) is a registered charity that runs six community centres across Worcester, providing facilities and services for people of all ages. We aim to be at the heart of thriving communities — connecting people, building confidence, and empowering positive change.
Our services aim to increase feelings of wellbeing, reduce loneliness and isolation, offer specialist support for survivors of domestic violence, support people into training, education and employment and work with people to deliver local services especially for young people, families and older people.
Vision: To work with residents to build communities where people feel connected, supported and empowered
Mission: Bringing Communities Together by enabling the provision of services and activities for all.
Our values:
- Collaborative – we acheive more together with local people and partners.
- Inclusive – we welcome diversity and value uniqueness.
- Ambitious – we drive progress through innovation and creativity.
- Delivering Excellence – we invest in our people and infrastructure to provide high-quality services.
Key Areas of Responsibility
Strategic Leadership and Service Development
- Contribute as a key member of the Senior Leadership Team to WCT’s organisational strategy, business planning and future development.
- Provide strategic leadership for the community-based services portfolio, ensuring services remain relevant, effective and aligned with WCT’s mission, values and strategic priorities.
- Use service data, community insight, evaluation and feedback to identify opportunities for improvement, innovation and growth.
- Work with the CEO and colleagues to identify funding and partnership opportunities that support the sustainability and development of services.
People Leadership and Management
- Lead, support and develop managers and team leads within the service area, setting clear expectations and ensuring effective supervision, performance management and communication.
- Promote a positive, accountable and inclusive culture that encourages teamwork, professional development, initiative and continuous improvement.
- Ensure staffing structures, deployment and resources are appropriate to contractual requirements, service demand and available budgets.
- Support recruitment, induction, development and, where required, formal peoplemanagement processes in line with WCT policy.
Contract, Performance and Quality Management
- Oversee the implementation and delivery of multiple contracts, grants and commissioned services across the community-based portfolio.
- Ensure clear systems are in place to monitor outputs, outcomes, quality, contractual milestones and service-user experience.
- Analyse quantitative and qualitative information and produce clear, accurate reports for funders, commissioners, the CEO, Senior Leadership Team and Board of Trustees.
- Ensure subcontracted or partner-delivered activity is appropriately monitored and managed where applicable.
- Address underperformance promptly and support managers to implement effective improvement plans.
Financial Management and Sustainability
- Lead the development and management of service budgets, including budgets of significant value, ensuring expenditure remains within agreed funding and organisational parameters.
- Monitor income, expenditure, forecasts and variances in partnership with the Head of Finance & Resources and relevant managers.
- Ensure resources are used efficiently and that services demonstrate value for money and financial sustainability.
- Contribute to funding applications, tenders, business cases and service-costing activity where required.
Risk, Governance and Compliance
- Identify, assess and manage risks relating to service delivery and ensure significant risks are escalated through WCT’s organisational risk-management arrangements.
- Ensure services comply with contractual requirements, WCT policies, data protection requirements, safeguarding arrangements and relevant legislation and guidance.
- Contribute to the development and review of organisational policies and procedures within the postholder’s areas of responsibility.
- Maintain appropriate professional boundaries, confidentiality and information-governance standards.
Partnerships and Representation
- Develop and maintain strong relationships with commissioners, funders, statutory agencies, VCSE organisations, local communities and other partners.
- Represent WCT professionally at strategic and operational partnership meetings, networks and forums.
- Promote collaboration across WCT services and with external partners to improve pathways, reduce duplication and strengthen outcomes for local people.
- Protect and enhance the reputation of WCT in all internal and external relationships.
Safeguarding, Health & Safety and Organisational Responsibilities
- Actively promote a culture in which safeguarding is everyone’s responsibility and ensure
concerns within the service area are managed and escalated in accordance with WCT
procedures. - Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
- Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
- Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
- Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.
- Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
- Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
- Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
- Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.
For full details including a Person Specification, please download the Recruitment Pack here
What you get…
- Be part of an amazing, welcoming passionate community.
- Put your skills to use to create positive social impact.
- A voice and input into shaping and influence services and decisions.
What we offer…
- Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
- Commitment to continued professional development
- Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
- Free Parking
- Life Assurance and a pension contribution of 3%
- Access to professional bereavement and probate support
- An annual celebration and investment review
- A blue light card scheme
Representing the City
WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.
To apply please visit our website.
Closing Date: Sunday 4th October 2026
To work with residents to build communities where people feel connected, supported and empowered
The client requests no contact from agencies or media sales.
About you
You will be an experienced, approachable community-facing professional with a strong background in mental health, emotional wellbeing or psychosocial support and community engagement.
You will be skilled at building trust with people who may experience stigma, cultural, language or other barriers to accessing appropriate mental health support, particularly within Global Majority communities.
You will be confident facilitating groups and sensitive conversations, culturally aware and non-judgemental, with the judgement to provide appropriate early support while maintaining clear professional boundaries. You will be proactive, adaptable and able to develop creative approaches that respond to the different needs of communities.
The Opportunity
This is an opportunity to join Happy Healthy You and help develop its community-based mental health and emotional wellbeing work and related activities, building on trusted relationships while creating new approaches and support shaped around what communities actually need.
Through working on the Bhip Programme, you will reach people and communities who may be less connected to existing mental health support, creating safe, culturally responsive ways to talk about mental health, build connection and access appropriate support. Working alongside communities and the wider Bhip team, you will help turn lived experience, stories and insight into better community responses, stronger pathways and practical changes to how mental health support works across Bradford.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Who we are
We are OUTpatients, the UK’s LGBTIQ+ cancer charity. Proudly led by and for our community, we are here to shake up the system, advocate for equity, and stand up for every LGBTIQ+ person affected by cancer. Our passion to support others is born out of personal experience; we understand what it’s like to not see yourself reflected in the services you use, and feel like you are left in the margins at a time when you most need personalised support. That is why we host peer support, educate healthcare professionals and help to shape national policy so that nobody has to go through cancer alone.
The position
The Chief Medical Officer is one of three new senior leadership roles we're creating alongside our CEO, the first time OUTpatients has built a leadership team of this kind. Although the role is part-time, just one day a week, its influence is not: you'll be the clinical conscience of everything we produce, and a trusted voice for LGBTIQ+ people affected by cancer within the NHS and medical sector.
Working at the intersection of oncology and LGBTIQ+ health equity, you'll ensure our resources, training and peer support are always backed by rigorous clinical evidence and safe, reliable quality standards, giving our small team the confidence to support people safely. Beyond quality assurance, you'll act as a trusted spokesperson and policy voice, opening doors within the NHS and cancer sector that a patient-led charity alone cannot.
Working closely with our incoming Chief Operating Officer and Head of Fundraising & Business Development, and reporting directly to our CEO, your clinical judgement will directly shape how safely and credibly we're able to grow.
To learn more about the role, please read the attached Job Description.
We exist to improve the experiences and outcomes of LGBTIQ+ people living with and beyond cancer.
The client requests no contact from agencies or media sales.
An exciting opportunity!
This is a rare and genuinely exciting opportunity to lead the UK's only dedicated charity supporting children, adults and families affected by MPS, Fabry disease and related lysosomal storage disorders. Following the current Chief Executive's planned move to become Managing Director of Rare Disease Research Partners (RDRP) in January 2027, the incoming CEO will take the helm of an organisation with over forty years of history, a trusted national reputation and a growing role on the international rare disease stage. The successful candidate will shape the strategic vision for more than 1,800 families, oversee the close partnership between the Society and its research subsidiary RDRP, and champion the patient and family ethos that sits at the heart of the organisation's work. It is an opportunity to combine ambitious strategic leadership with deeply meaningful, human impact, working alongside a committed Board, Senior Leadership Team and wider community of clinicians, researchers and pharmaceutical partners.
As our next Chief Executive, you will
- Define and deliver the MPS Society’s strategic vision.
- Provide confident oversight of governance, finance, compliance and reporting.
- Effectively manage the operational alignment between the MPS Society and RDRP.
- Always keep the members and family voice at the heart of strategy, service design and decision-making.
- Build and maintain senior-level relationships with statutory bodies, government agencies, pharmaceutical partners, clinical expert centres and other key stakeholders to support the Society’s objectives, influence policy and practice, and protect its professional reputation.
- Act as a visible and credible public voice to raise awareness, improve visibility, support, treatment access and outcomes for people affected by MPS, Fabry disease and related conditions.
- Collaborate with other rare disease bodies, patient organisations and other key audiences.
- Lead and empower the senior leadership team through effective delegation, early involvement in strategic discussions, clear accountability and support for individuals to flourish.
- Encourage an open, supportive work environment allowing creativity and building staff confidence.
- Help shape the future of the MPS Society.
About you
- Self-motivated, with the drive to lead the organisation through a period of change and transition.
- Unquestionable probity and personal integrity, given the trust placed in the CEO by families, trustees and partners.
- Exemplary written and verbal communication skills, able to convey complex scientific and clinical information to audiences ranging from clinicians to families with no prior knowledge of MPS disorders.
- Strong self-awareness, with insight into their own leadership style and impact on others.
- Emotional resilience, able to sustain performance while supporting a community facing life limiting conditions.
- A collaborative and empowering leadership style, able to build trust, delegate effectively and help individuals across the organisation flourish.
- Genuine passion for the Society's mission, with a family and member-first ethos.
- Confidence to build relationships across a wide range of stakeholders, from beneficiaries and Trustees to politicians, media and pharmaceutical partners.
- A proactive, positive approach, comfortable reacting to change and organising their own work to meet deadlines.
- Confidence speaking publicly on behalf of the organisation and the people it represents.
Why join us?
A close-knit, values-led culture. With just over thirty staff across the Society and RDRP combined, this is a place where the CEO can know the team personally, work closely with families day-to-day, and see the direct results of decisions rather than managing at a distance through layers of bureaucracy.
- Genuine autonomy to shape direction. The Board is explicitly looking to the new CEO to bring fresh thinking on technology, AI, and digital tools, and to give real freedom to modernise fundraising, services, and engagement rather than simply maintaining what already exists.
- A stable foundation to build from over forty years of track record, trusted relationships and a strong national reputation mean the incoming CEO can focus energy on vision and growth rather than firefighting or rebuilding credibility from scratch.
- Proximity to cutting-edge science: the Society's close relationship with RDRP gives the CEO regular exposure to advances in rare disease research and treatment access, while day-to-day research leadership sits with the RDRP Managing Director, allowing the CEO to focus on strategy, people and sustainability.
- A high-visibility, high-influence platform. Regular contact with government, pharmaceutical companies, clinicians and international rare disease bodies offers strong opportunities to build a public profile and personal network well beyond the charity sector.
- A team that already shares the mission. Staff are described as passionate about the Society's aims, and as having a family-first ethos, so the new CEO inherits a culture to lead and empower rather than one that needs to be built from the ground up.
- Work with a different kind of return. Beyond salary and career progression, this role offers the less tangible reward of knowing that strategic and financial decisions translate, into better support for families facing some of the rarest conditions in the country.
Benefits
Join us and you will be working for a caring charity offering:
- A competitive salary
- Generous annual leave
- Extra leave between Christmas and the New Year
- Contributory pension
- Life assurance (subject to the conditions of the scheme)
- Employee assistance programme offering support 24/7
Further information
The successful candidate must be eligible to work in the UK.
The main duties, responsibilities and requirements of this role can be viewed in the job description on our website.
Salary to be agreed depending on experience and will be pro-rata for part time hours.
This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.
This senior role requires flexibility in working hours and location. It is primarily offered on a hybrid basis with a minimum of 2 days in our Amersham, Buckinghamshire, office each week. As part of the role, UK and overseas travel is necessary, which may on occasion include early morning and/or evening working and sometimes overnight stays. We have policies in place to ensure that any unsociable hours worked over the weekend are fairly compensated through TOIL.
This role will require an Enhanced Disclosure and Barring check (DBS) details of which can be found in the job description.
For an informal discussion about the role or the work of the MPS Society, please contact Dr Fiona Stewart. Contact details can be found on the full job description. Kindly note, meetings with other relevant people will be available to shortlisted candidates at interview stage.
Please include your CV with a supporting statement of no more than 800 words. Your supporting statement should include an answer to the question below:
The MPS Society supports individuals and families affected by mucopolysaccharidoses (MPS) and related disorders. What interests you about coming to work in this area, and what motivates you to contribute to supporting individuals and families affected by these conditions?
To transform lives through specialist knowledge, support and advocacy, and research.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Who we are
We are OUTpatients, the UK’s LGBTIQ+ cancer charity. Proudly led by and for our community, we are here to shake up the system, advocate for equity, and stand up for every LGBTIQ+ person affected by cancer. Our passion to support others is born out of personal experience; we understand what it’s like to not see yourself reflected in the services you use, and feel like you are left in the margins at a time when you most need personalised support. That is why we host peer support, educate healthcare professionals and help to shape national policy so that nobody has to go through cancer alone.
The position
The Chief Operating Officer is one of three new senior leadership roles we're creating alongside our CEO, the first time OUTpatients has built a leadership team of this kind. It's a genuine opportunity to shape how a fast-growing charity operates, not simply maintain what already exists.
You'll be the CEO's key partner in turning our five-year strategy into a well-run, sustainable organisation: leading a team of six, taking ownership of our finances, risk and governance, and building the systems and structures that let our small, passionate team deliver more, safely and well.
Working closely with our incoming Head of Fundraising & Business Development and Chief Medical Officer, and deputising for the CEO when needed, your work will directly shape how many more LGBTIQ+ people affected by cancer we're able to reach.
To learn more about the role, please read the attached Job Description.
We exist to improve the experiences and outcomes of LGBTIQ+ people living with and beyond cancer.
The client requests no contact from agencies or media sales.
Lead the next chapter for liver health in the UK
This is a unique opportunity to lead a respected and financially stable health charity at a pivotal moment of transformation.
Following a successful merger, the organisation has proudly just completed a full rebrand to Liver UK, bringing together services, information and advocacy across all ages. With a clear, trustee-approved strategy for 2026–2032 already in place, the next Chief Executive will focus on delivery, growth and national influence.
A strong platform and a planned transition
This role comes at a natural and positive point within a planned leadership transition.Our current Chief Executive has provided long-standing, successful leadership and is excited to hand over the rebranded charity for it to be led into its next phase of strategic development, sustainability and growth.
The incoming CEO will inherit a well-led organisation with strong governance, a clear strategic direction, and real momentum.
About the role
As Chief Executive, you will lead delivery of an established strategy, ensuring the organisation continues to grow its reach, impact and income.You will work closely with an engaged and supportive Board of Trustees to maintain high standards of governance, regulatory compliance and risk management, while strengthening the charity’s voice in national policy and public affairs.
This is a role that balances external influence with internal leadership, ensuring both impact and organisational resilience.
Key responsibilities
- Deliver a trustee-approved long-term strategy, refining priorities as needed
- Ensure robust governance, legal and regulatory compliance
- Lead policy, public affairs and national influencing activity
- Maintain financial sustainability and drive income growth
- Lead and develop a high-performing Senior Management Team
- Oversee delivery of high-quality services and information
About you
You are a credible and values-driven leader with senior experience in the charity, health or related sectors.
You will bring:
- Proven senior leadership experience at Director or Chief Executive Officer level
- Strong understanding of governance, finance and regulatory compliance
- Experience influencing policy and working with senior stakeholders
- A track record of delivering organisational growth and impact
- Excellent communication and relationship-building skills
You will be confident working with a Board of Trustees, able to build strong relationships, provide clear advice, and operate effectively in a governance-led environment.
You will be motivated by improving health outcomes and confident leading an organisation with both national influence and strong operational delivery.
Why join us?
- A clear, trustee-approved strategy ready for delivery
- Strong governance, financial stability and organisational foundations
- A positive and well-managed leadership transition
- The opportunity to shape a newly unified, UK-wide charity
- A chance to make a meaningful difference in an under-recognised area of health
- A strong, engaged and motivated Board
A competitive salary will be offered, reflecting the experience, skills and leadership qualities of the successful candidate.
#CEO #Chief Executive #Chief Executive Officer #Charity CEO #Chief Executive Charity #Health Charity CEO #Healthcare CEO #Nonprofit CEO #Charity Leadership #Executive Leadership #Senior Leadership #Chief Executive Jobs #CEO Jobs
The client requests no contact from agencies or media sales.
The National Lottery Community Fund is delivering an environmental strategy that will not only help communities we Fund but also identifies us as an exemplar in managing our own environmental impact. It’s an exciting time to join the Fund as the Environmental Officer role will help lead our journey to Net Zero emissions as well as support our Environmental Strategy both internally and externally. An interest in climate change and an understanding of environmental sustainability in the workplace will be a key part to this role as well as the confidence to bring in new ideas and support engagement of staff.
The role will sit within the Facilities team which helps support all nine of the Fund’s offices which are based in England, Wales, Scotland, and Northern Ireland.
The Environmental Officer role will be varied but some of the key responsibilities are:
- You will be responsible for facilitating the Fund’s efforts to reduce its environmental impact and move towards being a Net Zero organisation. You will lead best practice around environmental sustainability across sites and engage staff to consider their own impact.
- You will draw learning and resources from external sources, to develop an array of approaches, with a view to getting all staff to consider the resources they use, irrespective of their motivation
- You will support the Fund’s established Climate Action Network, ensuring that they all feel connected to and can contribute to energy and resource savings projects/initiatives/themes.
- You will ensure projects are well planned and progressed and will collate and share environmental measures to demonstrate achievements.
- You will help with environmental data capture and carbon accounting and reporting on any trends both internally and externally.
- You will also provide relevant updates to Senior Management Team (SMT) and work closely with the SMT lead on environmental sustainability, highlighting any issues requiring resolution
- The role will mainly be based in one office, but you’ll be required to engage across the Fund and develop communications that will reach all staff.
- You may be drawn into any project/team to advise on environmental sustainability.
- You will engage with internal and external stakeholders and will support the communication of strong external messages declaring our dedication to working sustainably.
Key responsibilities may include:
- Serve as the Fund’s lead contact for environmental matters, providing advice and maintaining oversight of environmental activity.
- Support the implementation and delivery of the Fund’s Net Zero commitments through effective stakeholder engagement and strategic guidance.
- Coordinate environmental data collection and reporting processes to track performance and identify opportunities for improvement.
- Draft and coordinate environmental reports, including following guidance for sustainability returns to DCMS and the sustainability report for inclusion within the Annual Report and Accounts.
Skills & Requirements
The candidate for this role should have passion, commitment, and enthusiasm to help deliver our Net Zero targets. They should have good communication skills as well as strong analytical and report writing skills. Previous experience of environmental sustainability within the workplace would be beneficial.
Interview details:
- Date: 6th and 7th October
- Format: Online
- Location: UK-wide
We have a hybrid approach to working and you will likely visit the Fund’s other offices on an ad hoc basis. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle.
We will be hosting a briefing session on: 16th September, 11:30am, to register or ask any questions please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential:
- Demonstrable understanding of environmental sustainability in the workplace, and/or working as an organisation toward Net Zero
- Excellent organisational skills, managing a diverse workload
- Ability to analyse, synthesise and present complex information in an accessible manner.
- Ability to work as a key team player, comfortable with liaising with numerous people from across different departments internally.
Desirable:
- Experience with / skills in internal communication
- Comfortable with carbon scopes and managing a Net Zero pathway
- Ability to confidently engage with similar ALB’s to understand their Environmental work
- Ability to confidently engage with internal and external stakeholders in order collect relevant environmental reporting data
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
About you
You will be an experienced, confident and highly approachable community-facing professional with a strong background in physical activity, health and wellbeing and community engagement.
You will be skilled at building trust and opening doors with diverse communities, particularly Global Majority communities and people experiencing health inequities, and able to engage people who may not usually access health and wellbeing opportunities.
You will be practical and hands-on, equally comfortable coordinating physical activity, developing new community relationships, facilitating conversations and supporting people to become more involved as volunteers, champions and community leaders.
You will be culturally aware, proactive and creative, bringing new ideas about how physical activity and community engagement can reach different communities and people across the life course.
The Opportunity
This is an opportunity to join Happy Healthy You and build on its established physical activity and movement work in trusted community settings across Bradford, taking responsibility for existing provision while developing new approaches, partnerships and opportunities to reach more people
As part of the Bhip Programme, you will use physical activity as a route to open doors into new communities, neighbourhoods and age groups, including younger adults, and build relationships that lead to deeper engagement, insight, co-design and community leadership. Working with the wider Bhip team, you will help turn what communities experience and their insights into practical action and enable wider system change.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Who we are
We are OUTpatients, the UK’s LGBTIQ+ cancer charity. Proudly led by and for our community, we are here to shake up the system, advocate for equity, and stand up for every LGBTIQ+ person affected by cancer. Our passion to support others is born out of personal experience; we understand what it’s like to not see yourself reflected in the services you use, and feel like you are left in the margins at a time when you most need personalised support. That is why we host peer support, educate healthcare professionals and help to shape national policy so that nobody has to go through cancer alone.
The position
The Head of Fundraising & Business Development is one of three new senior leadership roles we're creating alongside our CEO, the first time OUTpatients has built a leadership team of this kind. It's a rare chance to build an income generation function from scratch, not inherit and manage one that already exists.
You'll be the driving force behind how we fund our growth: designing and delivering a multi-channel income strategy spanning trusts and grants, corporate partnerships, individual giving and commercialised education products, and personally securing the gifts and partnerships that sustain our peer support, healthcare education and advocacy work. This is a hands-on, deeply personal role. You'll write the bids, pitch the sponsors and build the relationships yourself, not oversee others doing it.
Working closely with our incoming Chief Operating Officer and Chief Medical Officer, and reporting directly to our CEO, your work will directly shape how many more LGBTIQ+ people affected by cancer we're able to reach.
To learn more about the role, please read the attached Job Description.
We exist to improve the experiences and outcomes of LGBTIQ+ people living with and beyond cancer.
The client requests no contact from agencies or media sales.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Benefits
- Pension Scheme
- Employment Assistance Programme
For more information about this role, please visit our website.
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.
The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.
The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.
Relationship with the Beneficiary Services Manager
The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.
The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.
The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.
The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.
Key Responsibilities
Referral, Triage and Allocation
The SBS Manager will:
- Take overall responsibility for all incoming referrals to the SBS service from the point of entry through to allocation.
- Review referrals to establish need, urgency, risk, suitability and any additional considerations affecting the provision of support.
- Ensure referrals are processed promptly and in accordance with Pete’s Dragons’ referral pathways, eligibility criteria and service standards.
- Identify and appropriately escalate safeguarding, suicide risk or other significant concerns arising during the referral process.
- Allocate beneficiaries to the most appropriate SBS, considering individual need, practitioner skills and experience, existing caseload, capacity, location and other relevant factors.
- Maintain oversight of referrals awaiting allocation and ensure that beneficiaries do not become lost or unnecessarily delayed within the system.
- Monitor demand, waiting times, caseloads and team capacity and raise emerging pressures with the Beneficiary Services Manager.
- Ensure referral and allocation decisions are clearly and appropriately recorded.
Management and Leadership of the SBS Team
The SBS Manager will:
- Provide day-to-day leadership and management to approximately 10–12 Suicide Bereavement Specialists.
- Lead regular individual management 1:1s with each SBS.
- Lead group supervision and reflective practice opportunities as required.
- Lead daily SBS team meetings and scheduled practice meetings.
- Create a team culture which combines compassion and psychological safety with professional accountability and consistently high standards.
- Maintain regular contact with staff working across different Pete’s Dragons locations.
- Ensure staff have appropriate opportunities to raise concerns, discuss difficult work and seek management guidance.
- Monitor individual workload, caseload and capacity and intervene where concerns arise.
- Support staff wellbeing while maintaining clear expectations regarding professional responsibilities and service delivery.
- Provide appropriate telephone management support for SBS staff working outside normal office hours as required.
Quality Assurance and Practice Standards
The SBS Manager will hold responsibility for the quality of SBS practice and will:
- Undertake formal case audits for each SBS on a quarterly basis.
- Regularly review the quality, accuracy and completeness of beneficiary records and case documentation.
- Monitor SBS practice against Pete’s Dragons’ policies, procedures, practice standards and expected professional boundaries.
- Arrange and review recorded beneficiary sessions at appropriate intervals as part of ongoing practice quality assurance and practitioner development.
- Provide constructive feedback following practice reviews and agree actions or development plans where required.
- Identify excellent practice and ensure learning is shared across the team.
- Identify practice which falls below the expected standard and take timely action to support improvement.
- Monitor beneficiary engagement, missed appointments, case progression, case duration and closure practices.
- Ensure concerns regarding practice, conduct, competence or beneficiary safety are appropriately documented, addressed and escalated.
- Promote reflective professional practice and continuous improvement throughout the SBS team.
Safeguarding and Risk
The SBS Manager will:
- Act as a Designated Safeguarding Officer (DSO) for Pete’s Dragons. Appropriate DSO training can be provided where required.
- Share responsibility for the management and oversight of safeguarding cases within the organisation.
- Provide advice and support to SBSs where safeguarding concerns arise.
- Ensure safeguarding concerns are identified, recorded, escalated and acted upon in accordance with Pete’s Dragons’ Safeguarding Policy and relevant statutory guidance.
- Work collaboratively with other safeguarding leads and senior managers where complex or significant concerns arise.
- Promote confident and consistent safeguarding practice throughout the SBS team.
- Ensure staff understand the distinction between safeguarding, suicide risk, clinical concern and other forms of beneficiary risk and follow the appropriate organisational pathway.
Beneficiary Casework
To remain connected to frontline practice, the SBS Manager will:
- Maintain a small caseload of approximately 5–10 beneficiaries.
- Provide high-quality suicide bereavement support in accordance with Pete’s Dragons’ practice model, policies and standards.
- Maintain timely, accurate and appropriate case records.
- Model excellent professional boundaries, beneficiary communication and case management.
- Participate in appropriate clinical supervision for their own beneficiary work.
- Ensure management responsibilities remain the priority of the role and that their personal caseload does not compromise their availability to manage the service or support the SBS team.
People Management and HR
The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:
- Recruitment and selection of Suicide Bereavement Specialists.
- Induction and probation.
- Regular management supervision.
- Annual appraisal and performance review.
- Identifying individual and team development needs.
- Supporting professional development and CPD.
- Attendance and absence management.
- Managing annual leave and ensuring adequate service capacity.
- Addressing performance, capability, conduct or behavioural concerns promptly and appropriately.
- Supporting staff wellbeing and identifying when additional support may be required.
- Working with the Beneficiary Services Manager and other appropriate colleagues on formal HR matters where necessary.
- Maintaining appropriate and confidential management records.
Training and Development
The SBS Manager will:
- Identify individual and collective training and development needs across the SBS team.
- Ensure mandatory training remains current.
- Support SBSs to develop their knowledge, confidence and professional practice.
- Use case audits, recorded-session reviews, supervision, beneficiary feedback and other quality measures to identify areas for development.
- Contribute to the development and delivery of internal practice training and workshops.
- Support newly appointed SBSs through induction and their transition into independent practice.
Policy, Procedure and Service Development
The SBS Manager will:
- Ensure organisational policies, procedures and agreed ways of working are consistently implemented within the SBS team.
- Communicate changes in policy or practice clearly and ensure staff understand what is expected of them.
- Monitor compliance and address inconsistent practice.
- Contribute frontline operational knowledge to the review and development of policies, procedures, pathways and practice standards.
- Support the Beneficiary Services Manager in implementing service developments and organisational change.
- Identify opportunities to improve beneficiary experience, efficiency, quality and consistency.
Monitoring and Reporting
The SBS Manager will maintain an accurate operational picture of the SBS service, including:
- Referral volumes.
- Referral processing and allocation.
- Waiting times.
- Individual and team caseloads.
- Team capacity.
- Beneficiary engagement.
- Case progression and closures.
- Safeguarding and risk themes.
- Quality assurance findings.
- Staff performance and development.
- Emerging operational risks or pressures.
The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.
General Responsibilities
The postholder will:
- Work across Pete’s Dragons Devon locations as required.
- Represent Pete’s Dragons professionally with beneficiaries, colleagues, partners and external agencies.
- Maintain appropriate confidentiality and comply with data protection requirements.
- Work within Pete’s Dragons’ policies, procedures, values and professional standards.
- Attend relevant internal and external meetings.
- Maintain appropriate professional boundaries at all times.
- Undertake relevant training and continuing professional development.
- Work flexibly where reasonably required by the needs of the service.
- Participate in a limited out-of-hours telephone support arrangement for SBS staff undertaking authorised out-of-hours work.
- Undertake other reasonable duties consistent with the seniority and purpose of the role.
Person Specification
Essential
Experience
The successful candidate will have:
- Significant experience of managing and leading staff.
- Experience of managing a team delivering services to people with complex emotional or mental health needs.
- Relevant experience within mental health, bereavement, psychological support, social care or a closely related field.
- Experience of managing staff performance, development, wellbeing and HR matters.
- Experience of quality assuring professional or support-based practice.
- Experience of managing risk and making sound professional decisions in complex situations.
- Experience of working with confidential and sensitive information.
- Experience of balancing competing demands and managing a busy operational service.
Knowledge and Skills
The successful candidate will demonstrate:
- Strong leadership and people-management skills.
- A sound understanding of mental health, emotional distress, grief and vulnerability.
- The ability to assess information and make proportionate decisions regarding risk, urgency and service response.
- Strong safeguarding awareness and a willingness to undertake DSO training where not already qualified.
- The ability to challenge poor or unsafe practice appropriately and constructively.
- The ability to provide clear feedback and support staff development.
- Excellent organisational and workload-management skills.
- The ability to monitor service capacity and allocate work fairly and effectively.
- Strong written and verbal communication skills.
- Confidence in managing difficult conversations.
- Good professional judgement and the ability to know when matters should be escalated.
- Strong IT skills and the ability to use electronic case-management systems effectively.
- The ability to analyse service information and identify trends, risks and areas requiring improvement.
Personal Approach
The successful candidate will:
- Combine compassion with professional accountability.
- Be calm and confident when managing complex or emotionally demanding situations.
- Be approachable without losing appropriate managerial boundaries.
- Be willing to make and stand behind difficult decisions.
- Be curious about practice and committed to continual learning and improvement.
- Understand the importance of reflective practice when working with suicide bereavement.
- Be comfortable working within a service where risk, grief, trauma and emotional distress are part of everyday practice.
- Demonstrate integrity, discretion and sound judgement.
- Share Pete’s Dragons’ commitment to providing timely, appropriate and professional support following suicide bereavement.
Practical Requirements
- Full UK driving licence.
- Access to a vehicle for work purposes.
- Ability and willingness to travel regularly between Pete’s Dragons locations and elsewhere across Devon.
- Ability to work flexibly according to service requirements.
- Ability to participate in limited out-of-hours telephone support for SBS staff.
Desirable
- Previous experience of suicide bereavement or postvention services.
- Previous experience of managing a geographically dispersed team.
- Safeguarding/DSO training.
- Experience of conducting case or practice audits.
- Experience of reviewing recorded professional practice sessions.
- Experience of delivering supervision, reflective practice or professional development sessions.
- Experience of recruitment within health, mental health, social care, bereavement or similar services.
- Knowledge of trauma-informed and person-centred approaches.
Scope and Accountability
This is a significant operational management role with responsibility for both people and practice.
The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.
The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.
The client requests no contact from agencies or media sales.