Home support manager jobs

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

  

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Social Prescribing Manager

Based: Balham, Tooting and Furzedown PCN

Salary: £35,530.43

Contract: Permanent, Full time

Work Arrangement: 40 hours per week, hybrid between home, office and GP practices 

DBS: Enhanced with Adults

  

Role Overview: 

The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

Main Duties/Responsibilities:  

Person-centred care and support  

• Deliver effective social prescribing appointments using a holistic and person-centred approach that helps people focus on what matters to them. 
• Empower people to take control of their own wellbeing by building their confidence, motivating them to set goals and creating personalised action plans. 
• Signpost and refer people to local voluntary, community and statutory services that help meet their needs. 
• Support people to overcome their personal barriers to access VCSE organisations and follow up to ensure they are satisfied, able to engage, and receiving good support. 
• Treat everyone with dignity, and respect different cultures, religions, ways of life and other personal characteristics at all times. 

Communication and Collaboration  

• Build excellent relationships with primary care/adult social care teams, providing regular updates, sharing knowledge of local VCSE organisations and working together to develop the service. 
• Provide support and develop partnerships with local VCSE organisations, community groups, and statutory services to make safe and effective onward referrals. 
• Work with the Enable Health and Wellbeing Team and local partners to identify unmet needs within the community and gaps in service provision. 
• Promote the social prescribing micro-commissioning fund and support VCSE organisations to apply. 
• Act as a champion of social prescribing, increasing awareness and promoting its benefits to a wide range of audiences. 
• Work with a team of volunteer buddies to provide additional support to clients. 

Service Quality and Development  

• Collect and record outcome, monitoring and impact data using required systems, contributing to the evaluation of the service. 
• Manage own case load to ensure clients receive appropriate levels of support and expectations are met. 
• Gather client feedback to evaluate the quality of the service and to inform service changes and developments. 
• Identify how the service could be developed and improved and, drawing upon knowledge of service delivery, make suggestions about how social prescribing could be embedded to a greater extent across Wandsworth. 
• Keep up to date with key changes in the health and social care sector in order to shape and develop the service, including those relating to good practice and policy. 
• Lead by example by demonstrating excellent customer service, delivery skills, organisation and professionalism. 
• Complete Quality Assurance Assessments for VCSE organisations accepting social prescribing referrals to ensure they are safe, effective, and have the support they need to be part of social prescribing. 
• Work with your line manager to identify your own support needs and undertake continual personal and professional development. 

General Responsibilities  

• To comply with all of Enable Leisure and Culture Codes of practice and conduct, including policies and procedures concerning data protection, health and safety and safeguarding. 
• To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients. 
• To create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected. Report any instances of inappropriate behaviour or discrimination. 
• Ensure data is kept securely in line with data protection law and Enable LC’s procedures. 
• To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. Always follow safeguarding procedures and ensure that your line manager is kept fully informed of any safeguarding concerns. 
• To carry out any other reasonable duties and responsibilities that contribute to the overall function of the team, appropriate with the grading of the post. 
• To apply a flexible approach to working in different environments including from home, GP practices, healthcare settings, community venues and Enable offices. 
• To travel inside or outside the borough when required. 

Skills and Experience:  

• At least 2 year experience in a role that involves delivering face-to-face support in a relevant health or social care environment.
• Experience adopting a person-centred approach in order to meet the needs of service users and of empowering them to make informed choices.  
• Experience of working with people of all ages with a range of social needs.  
• Experience of working with the VCSE sector (in a paid or voluntary capacity), including with volunteers and small community groups.  
• Motivational interviewing, behaviour change, or health coaching qualification (desirable) or willingness to undertake training (essential).  
• Motivational interviewing, behaviour change or health coaching experience (desirable).  

Knowledge 

• Knowledge of the wider determinants of health, including social, economic and environmental factors. 
• Understanding of personalisation and the skills required to support self-care.   
•  An understanding of the principles of confidentiality and how these apply when handling service-user information. 
• Local knowledge of VCSE and community services in Wandsworth (desirable).  

Aptitudes, skills and competencies  

• Good ability to use Microsoft Office (including Excel, Word, Outlook and PowerPoint) and other online client monitoring systems or tools as required.    
• Ability to work with and support people with a wide range of health and wellbeing needs, inspiring trust and confidence, motivating others to reach their potential.  
• Strong interpersonal skills with the ability and confidence to listen actively, motivate, support, and advocate. 
• Excellent communication skills, verbal and written; able to communicate in a meaningful way and develop effective relationships with a range of stakeholders.    
• Excellent organisation, planning and time management skills.  
• Able to collect and record data to enable the monitoring of key performance indicators, reporting on them as and when required.  
• Able to work effectively with others in an open and collaborative way, valuing differences and contributing to a working environment which helps to achieve goals.   
• Able to work unsupervised to meet agreed outcomes, targets and deadlines.  
• Ability to identify risk, assess and manage risk when working with patients.    

Personal qualities  

• Able to demonstrate personal accountability, emotional resilience and ability to work well under pressure.  
• Commitment to working in deprived communities and reducing health inequalities.   
• Commitment to valuing equality and diversity and understanding of how this applies to own area of work.   
• Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.  
• Able to work flexible hours if required by the post and able to work in various setting. 
• Able to commute to various service locations across the borough as required.  

Working closely with the Fundraising Manager and Head of Philanthropy, you will support a range of fundraising activities, most predominantly researching new avenues for funding within trusts, foundations and corporate partners, completing grant applications, carrying out communications and reporting to existing funders and raising the profile of the charity through representing Action Tutoring at funder or networking events. This is a fantastic opportunity to gain experience in the world of fundraising activities, working with a passionate, committed and driven team.

Closing date: Sunday, 15th February 2026
Interviews: Wednesday, 25th and Thursday 26th February 2026
Start date: Tuesday 7th April 2026
Contract and hours: Full time permanent contract. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Location: This role is remote. The candidate can be based anywhere in the England. Our London office address is: x+why, 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH. Occasional travel may be required for this role.

Duties and responsibilities

• Research new opportunities for Action Tutoring to explore for fundraising and carry out initial enquiries to determine suitability to apply to trusts and foundations. 
• Prepare and submit grant applications to suitable trusts, foundations and corporates, carrying out careful research to ensure the applications are as strong as possible and include relevant data and case studies.
• Work alongside the Corporate Partnerships Team to encourage corporate support through donations or grants.
• Identify and lead on local fundraising opportunities in Action Tutoring’s nine key regions, for example researching and submitting applications for local grants and to local businesses.
• Research and determine suitability of profile raising opportunities or awards for Action Tutoring to apply to, such as corporate Charity of the Year opportunities, the Third Sector Awards and Charity Awards.

A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.

Person specification 
 

Qualifications criteria: 

• Previous experience in fundraising, or transferable experience that shows strong writing skills.
• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• Outstanding communicator; strong written and verbal communication skills; able to make an exciting and compelling case for support.
• Creative and ambitious.
• Proactive and tenacious personality; willing to seek out and pursue opportunities.
• Highly organised; able to prioritise, multi-task and manage work to deadlines.
• High computer literacy.
• Adaptable and open to learning and feedback.
• Committed to equality, diversity and inclusion.
• Committed to promoting and safeguarding the welfare of children.

You will likely be more successful in this role if you have: 

• Prior experience of fundraising work, particularly if it is within trusts and foundations. This could be in a paid role, or on a voluntary basis or as part of work experience.
• Experience of building relationships with stakeholders.

How to apply:
To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.

You will be able to upload the completed application form on the next page.

Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.​

Head of Content and Communications

We’re looking for a creative, imaginative and driven leader to be our Head of Content and Communications while the current post-holder is on maternity leave.

Theos is a Christian think tank which seeks a world in which Christian ideas about human flourishing are drawn upon to answer some of the world’s biggest challenges. We stimulate debate about the place of religion in society, challenging and changing ideas through research, commentary and events.

Position: Head of Content and Communications

Location: London / Hybrid

Hours: Part time, four days a week (30 hours)

Salary: £48,000 to £50,000 per annum FTE (£38,400 - £40000 Pro Rata)

Contract: Maternity cover, 12-month fixed term contract

Closing date: 16 February 2026

Interview date: 23 or 24 February 2026 at our offices in London

The Role

This is a rare opportunity to shape how the UK’s leading religion and society think tank tells its story and uses its public voice to have impact. You’ll have a bold and creative vision for our content and communications, leading a committed team to turn the research and big ideas we have about human flourishing into stories, conversations and interventions that go beyond the Westminster bubble. You will be responsible for our diverse communications channels, including our website, digital and social media, and podcasts The Sacred and Reading Our Times.

Playing a key part in the Theos senior leadership team, you’ll be an invaluable voice in steering our vision and strategy. You’ll also blend intellectual curiosity with narrative flair, spotting cultural moments and opportunities, experimenting with types of content, and ensuring Theos is not just part of the debate, but helping to frame it.

About You

We’re looking for a strategic, imaginative communicator with a sharp editorial eye, a feel for public discourse, and a deep interest in how religion continues to shape society.

You will have experience of:

• Creating and implementing a media and communications strategy and desirable experience of contributing to organisational-level strategy
• Gaining cut-through in digital and mainstream media through creative and compelling public engagement activity
• Working in or with mainstream media and through social media channels
• Performance management, motivating, supporting and developing staff
• Networking and building fruitful long-term relationships which deliver organisational objectives
• Manage multiple projects efficiently and to build positive working relationships with colleagues and stakeholders, delivering projects on time and budget

If you have the legal right to work and remain in the UK, Please provide your CV and a 250-word statement that sets out your interest in and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Theos is part of Bible Society and is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.

You may have experience in roles such as Content, Communications, Content and Communications, Head of Content, Head of Communications, Head of Content and Communications, Director of Content, Director of Communications, Director of Content and Communications.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Contract Type: Permanent 

Location: Lancashire

Assessment Cente: 24th of February in-person

Are you ready for an adventure-filled role that makes a real difference? As a Youth Development Lead, you can expect to spend four days a week outdoors, delivering life-changing programmes to vulnerable young people, rain or shine. With activities like bushcraft, paddling, climbing, and hill walking, you’ll use your skills to inspire confidence and build resilience. Your hands-on approach will help break down barriers and empower young people to reach their potential.

Ideal candidates will have experience working with vulnerable individuals and delivering outdoor learning programmes. While your week will be spent mostly delivering sessions outdoors, expect one day a week at a desk planning sessions and recording data. If you thrive in dynamic environments and are passionate about supporting young people through meaningful, adventurous experiences, we want to hear from you!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Response Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

You will work across a specified number of GP practices across North Devon, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and requiring travel to GP practices and for multi-agency meetings and other deliverables. Occasional travel to the FearFree office in Exeter and other locations will also be required.

This role may include evening and weekend work when required.

Key Responsibilities

• To provide specialist, individual and needs-led domestic abuse and sexual violence advocacy and support to patients who are or have experienced, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. 
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
• To provide signposting and onward referrals to patients.
• To provide ongoing specialist advice and support around Domestic Abuse (DA) and Sexual Violence (SV) to practice teams. 
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer. 
• To provide feedback on case outcomes to referring clinicians. 
• To collect and collate performance and monitoring data for reporting purposes. 
• Provide in-house training and refresher training for general practice teams on understanding, recognising, and responding to DA and SV. 
• Develop good working relationships and liaise with outside agencies where needed.
• Keep accurate records of all referrals received and of work done with or on behalf of service users. 
• Deliver DA and SV training to clinicians and non-clinical staff in participating general practices.
• Develop a good relationship with all general practice staff and work effectively as part of the practice team. 
• Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Job Title - Events Officer

Contract - Permanent, Full Time

Hours - 35 hours per week, Monday to Friday

Salary - £32,158 per annum

Location - Based at Coram Campus, Bloomsbury, London and hybrid of office and home working (at least one day a week in the office)

About CoramBAAF

We are the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.

Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.

Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.

About the Coram Group

CoramBAAF is part of the Coram Group. Our mission is to develop, deliver and promote best practice in the support of children and young people. Our vision is that every child has the best possible chance to lead a fulfilling life. We champion what matters most for children, creating better chances, and a brighter, happier future.

About the role

CoramBAAF has a long-standing reputation as a provider of high-quality webinars, training, conference and consultancy services aimed at social work, health care and legal professionals. CoramBAAF runs a workshop, events and conference programme and offers bespoke training services to agencies. We run a mix of face-to-face and remote delivery. Consultancy services typically include responding to specific commissions to review aspects of services.

We are looking for someone to join our small, dedicated team as Events Officer. This role is pivotal in organising and co-ordinating our webinar programmes, dissemination events and conferences. As part of the Training, Consultancy and Events team, they work in close collaboration with staff across CoramBAAF including colleagues with roles in policy and development and membership services. The successful candidate will be able to work on their own initiative; be good at managing priorities and meeting deadlines as well as being able to work with a wide range of external stakeholders.

To apply for this role, please click on the 'apply now' button below to complete the application.

Please ensure you include information to show where you meet all the essential criteria.

Closing date: 24th February 2026 at 5pm, applications may close early depending on the volume of applicants

Interview date: 4th March 2026, please keep the date free. You will be notified by Friday 27th February if you are invited to interview. Interviews will take up to 1.5 hours and include a presentation and skills test.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Senior Product Officer
Salary: £34,582 – £36,120, plus £3,366 London weighting or £500 Home Working Allowance (as applicable)
Location: Hybrid (London office) or remote within the UK
Contract: Permanent

Help shape fundraising products that change lives
We are looking for a highly skilled and thoughtful Senior Product Officer to play a key role in developing, delivering and improving a wide portfolio of fundraising products. This is an exciting opportunity to influence how supporters engage, contribute and connect, while working within a supportive team focused on meaningful impact and continuous improvement.

Sitting within the Engagement and Fundraising directorate, you will support and lead on the development and fulfilment of new and existing fundraising products—from regular giving and lotteries to digital propositions and innovative new ideas. You’ll work with colleagues across multiple teams, external suppliers, volunteers and supporters, ensuring every product is developed to the highest standard and contributes to long-term fundraising goals.

This is a role for someone who thrives on variety, enjoys solving problems creatively, and brings confidence in managing data, stakeholder relationships and product development. You’ll join a mission-driven team committed to inclusion, flexibility and ensuring every supporter has a great experience.

What you’ll do

• Lead or support the development, innovation and delivery of fundraising products
• Manage the fulfilment and end-to-end delivery of products across the organisation
• Create and maintain product performance reports and financial models
• Contribute to product development roadmaps, business cases and strategic papers
• Work with suppliers, external partners and internal teams to ensure high-quality delivery
• Provide insight through research on sector trends and comparable organisations
• Support budget management, including raising purchase orders and processing invoices
• Promote best practice and share specialist knowledge across teams
• Work cross-functionally to maximise fundraising outcomes
• Support campaigns that promote products to new and existing supporters

What you’ll bring

• Highly developed written and verbal communication skills, with the ability to explain complex ideas clearly and persuasively
• Confidence presenting updates, ideas and pitches to a range of audiences
• Ability to analyse, interpret and communicate numerical and financial data
• Strong time management skills, with experience managing competing deadlines
• Proven ability to build and maintain positive relationships with internal and external stakeholders
• Creative and innovative problem-solving skills
• Experience in a customer-focused environment such as fundraising, sales or marketing
• Proficiency in Windows-based software including word processing, spreadsheets and email
• A commitment to high-quality service delivery and a flexible, collaborative approach

What we offer

• Salary: £34,582 – £36,120
• Plus either:£3,366 London weighting (for hybrid London workers), or £500 Home Working Allowance (for remote workers)
• Flexible hybrid or fully remote working options within the UK

Our commitment to inclusion
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for an effective and flexible service delivery assistant to cover a fixed term 6 month secondment in Lancashire. The role will initially be temporarily working from home with any future office base to be confirmed. Therefore, you will need to live within a commutable distance to Lancashire.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

This role provides help and support to our frontline services, to deliver an effective service by processing referrals in a timely manner, processing post and responding to miscellaneous

enquiries, delivering our social media strategy and contributing to wider engagement - particularly with children and young people.

Although we intend to appoint one person to this role, the responsibilities are divided across two service areas: 25 hours per week will support our Children and Young People's Services, and 10 hours per week will support the Lancashire Sexual Violence Service. For contractual purposes, this will be issued as two linked contracts- one for 25 hours and one for 10 hours.

Key Responsibilities:

• Process referrals into the service and upload to the CMS in a timely manner
• Plan and publish regular updates on the service's social media platforms
• Respond to general enquiries and provide accurate information
• Remain up to date with organisational and professional policies, procedures and best practice and legislation connected to your work
• Work closely with the Operations Manager on developing and delivering online and in person engagement strategies

About You:

Ideally, you will have work experience providing administrative and client facing support in a service working with vulnerable and/or traumatised clients. You will be accustomed to data entry into case management systems and able to tailor your approach to meet priorities like service level agreements (deadlines). You will also have experience using and delivering targeted messages on social media and feeding into engagement and outreach strategies.

You will need:

This role can involve regular travel across Lancashire, and due to the wide geographic area we cover, you will need to have reliable means of travelling across the county.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Response Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

You will work across a specified number of GP practices across South Devon, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based with requiring travel to GP practices and for multi-agency meetings and other deliverables. Occasional travel to the FearFree office in Exeter and other locations will also be required.

This role may include evening and weekend work when required.

Key Responsibilities

• To provide specialist, individual and needs-led domestic abuse and sexual violence advocacy and support to patients who are or have experienced, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. 
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
• To provide signposting and onward referrals to patients.
• To provide ongoing specialist advice and support around Domestic Abuse (DA) and Sexual Violence (SV) to practice teams. 
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer. 
• To provide feedback on case outcomes to referring clinicians. 
• To collect and collate performance and monitoring data for reporting purposes. 
• Provide in-house training and refresher training for general practice teams on understanding, recognising, and responding to DA and SV. 
• Develop good working relationships and liaise with outside agencies where needed.
• Keep accurate records of all referrals received and of work done with or on behalf of service users. 
• Deliver DA and SV training to clinicians and non-clinical staff in participating general practices.
• Develop a good relationship with all general practice staff and work effectively as part of the practice team. 
• Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Head of Customer Contact - Repairs

A place to make a difference

Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.

About the role

We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.

As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).

What you’ll be doing:

• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service

Salary

The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager

REF-226 304

Help on Your Doorstep

Social Prescribing Link Worker (Part time)

Hours: 3 days a week - one day to be worked on a Friday

Salary: 17,908 (pro rata)

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About Help on Your Doorstep

Help on Your Doorstep, is a pioneering charity working in the London Borough of Islington to improve the health and wellbeing of people and the communities that they live in. Through our Social Prescribing Service, ‘Connect’ outreach and referral service and Good Neighbour Schemes, we support people to thrive in healthier, happier and more connected communities.

At the heart of everything we do is a commitment to build trusted, relationship-based support with individuals and communities.  We work closely with partners who share our vision of tackling the social and health inequalities that affect people across Islington.

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About the role

Our Social Prescribing service supports patients referred by GP practices across Central Islington.  Working within a fast, paced, person-centred environment, Social Prescribing Link Workers support individuals to identify what matters most to them and connects with community services, activities and support that improves their well-being and addresses the wider determinants of health.

The service benefits from close collaboration with our Connect service and access to over 120 referral partners, offering a diverse range of opportunities to support residents’ health, wellbeing and independence.

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What You’ll Be Doing

As part of a dedicated team of four Social Prescribing Link Workers, seven Connect service colleagues and external partners working in primary care teams, you will:

· Work with patients referred by GP practices to provide personalised, strengths based support

· Build trusted relationships and support individuals to overcome, social, practical and emotional barriers

· Support people to access community-based services, activities and networks

· Manage a varied caseload, maintaining accurate and timely records

· Work collaboratively with GP practices, primary care teams, colleagues and external partners

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About You

· Passionate about creating a fairer society and reducing health inequalities

· Have excellent interpersonal and communication skills

· Have experience of providing person-centred or personalised support (paid or unpaid)

· Can work at pace and work across different data-systems and maintain accurate records

· Can manage a caseload in an organised and methodical way

· Are comfortable balancing face to face work with administrative responsibilities

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For a full job description, person specification and details on how to apply, please go to our website 

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Our Team

You will be part of a supportive and collaborative team of 4 Social Prescribing Link Workers and 7 Connect Service colleagues, GP practices and external partners across Islington.  We value teamwork, reflective practice, and learning from one another to continually improve outcomes for residents.

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The deadline for completed applications is 9.00am on February 23rd 2026. In person interviews will be held on March 5th 2026.

At British Heart Foundation (BHF), data plays a central role in driving insight, innovation and meaningful impact. As part of our evolving Azure Databricks platform, the Data Engineer will be our product expert contributing to a product that is continuously developing, helping the organisation make better, faster and more informed decisions in support of life saving research. 
 
You’ll help drive our highly advanced Azure Databricks platform that delivers fast, reliable insights across the business. You will build and optimise data pipelines, ingest and transform diverse data sources, design new data solutions, and champion emerging technologies, all while focusing on continuous improvement, it’s a chance to solve complex challenges, shape a growing innovative product, and make a real impact. 
 
Proactive, you’ll operate with a strong sense of initiative, designing and building new data pipelines, organising data and making it accessible for advanced analytics that support research and health projects through data driven insights. Working closely with the Health Insights team, ensuring that high quality, well-structured data underpins the analysis, modelling and evidence that drives BHF’s mission. 
 
This role combines deep technical expertise with strong interpersonal communication, contributing to a collaborative team environment while helping colleagues understand and make the most of the platform’s capabilities. 

About you

​

As our ideal candidate, you'll have: 

• Microsoft certified Azure Databricks engineer and knowledge of Databricks Unity Catalogue with proven experience building and maintaining scalable Data Lakehouse pipelines. 
• Strong programming experience across SQL, Python, R, Java and Scala, with excellent problem solving skills and experience investigating issues and delivering high quality data solutions using Git/GitHub best practices. 
• Hands on experience in data modelling, data warehousing and ETL processes, with a solid track record of integrating, transforming and orchestrating data from a wide range of internal and external sources. 
• A proactive, self starting approach to producing new data pipelines, ensuring data is well organised, high quality and readily accessible for data scientists.
• Strong analytical and problem-solving skills, confident in simplifying complex issues and delivering clear, structured outcomes. 
• Excellent communication and collaboration skills, able to build strong working relationships with the Health Insights team and wider stakeholders with commitment to continuous improvement. 
• Effective time management skills with previous experience balancing multiple priorities and managing out ambiguity, identifying and mitigating risks. 
• Excellent planning, organisational and interpersonal skills enabling to deliver results to deadlines.
• A positive can-do attitude, enthusiasm and willingness to learn. 

Belonging at BHF
 
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

To hear from our people, check out Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Benefits and development

We offer our staff generous benefits, such as:

• 30 days annual leave plus bank holidays.
• Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out What we offer – Benefits and Development pages.

We are looking for a highly motivated and gifted communicator to craft Spotlight’s messages and help us achieve real change. 

You will be joining a small dedicated team of anti-corruption experts and campaigners for this busy, varied and multi-skilled role. We have a full programme of work for the year ahead with projects on illicit finance, political integrity, and corporate accountability for financial crime. 

Candidates should be exceptional all-round communicators, with significant experience in achieving impact through a range of channels from digital and social media to print, broadcast and events. They will have a track record of driving communications efforts to achieve campaign or policy objectives, as well as experience of developing messages for a wide range of audiences, and translating complex expert subject matter into newsworthy content. The successful candidate will be enthusiastic and proactive, a strategic thinker, an excellent writer and able to apply their skills and experience across a range of different communications channels. They will also have an interest in corruption and its impacts at home and abroad. 

Deadline for applications is 23.30 on Saturday 14th February.

About Spotlight

Spotlight on Corruption is a UK based charity which aims to end impunity for corruption, promote political integrity within the UK, and ensure the UK acts as a global leader on fighting corruption. We are a bold, expert voice that pushes forward the anti-corruption agenda in a pragmatic and credible way, consistently punching above our weight in holding the government to account for taking action against corruption, cronyism, and dirty money in the UK.

Key Responsibilities

• Design and deliver Spotlight’s day to day communications and public messaging to ensure we achieve real reforms and impact in tackling corruption and protecting UK democracy. 

• Secure strategic and influential media coverage by developing and maintaining relationships with journalists, developing ideas for stories, and identifying key communication opportunities to get Spotlight’s messages across, including by monitoring daily news.

• Build Spotlight’s reach and influence online with target audiences (politicians, civil servants, journalists, civil society, and funders) by maintaining Spotlight on Corruption’s website, social media accounts and mailing lists, and working with colleagues to develop engaging content.

• Develop newsletters, press releases, website copy, social media posts, and other communications materials, including scripts for, as well as filming, videos on Spotlight messages that appeal to different audiences.

• Develop a communications strategy for the organisation to implement its three year strategy which builds and secures Spotlight’s reputation as a leading anti-corruption organisation.

For full job description and person specifications please see the attached Job Description

Working arrangements

Full-time, 35 hours per week. Working from home required, but with one day a week in the office near London Bridge. Must be based in or near London. We support flexible working arrangements and operate a nine day fortnight. Attendance at networking events and being on-call for media work outside of office hours occasionally required.

Responsible to: Executive Director

Sadler's Wells is a world-leading creative organisation dedicated to dance in all its forms. Our mission is to make and share dance that inspires us all.

Sadler’s Wells commissions, presents and produces more dance than any other organisation in the world, with programmes and productions in the UK, global tours with performances in venues in 53 countries to date and our pioneering Digital Stage. Operating across three distinct venues and four theatres in London, Sadler’s Wells Theatre, the Lilian Baylis Studio, the Peacock and the newly opened Sadler’s Wells East, our aim is to reflect and respond to the world through dance. We enable artists of all backgrounds to create dance that moves us and opens our minds; sharing those experiences with the widest possible audiences to enrich their lives and deepen their understanding of what it means to be human.

About the Role

The Director of Finance, Data and Systems leads the delivery of high‑quality financial stewardship and strategy, providing expert oversight of finance, data and systems across all Sadler’s Wells venues to support organisational performance and decision‑making.

Working as part of Sadler’s Wells’ senior leadership team, you will act as a trusted advisor to the Co-Chief Executives and the Board, ensuring robust organisational financial planning, risk management, and ensuring resources are effectively aligned to deliver impact for audiences and wider stakeholders.

Key duties will include:

• Act as a strategic advisor to the Co-Chief Executives, trustees and other key stakeholders on all financial matters.
• Prepare and present financial updates to SLT, the Boards of trustees and relevant sub-committees.
• Lead the Finance and Data & Systems teams (3 direct reports and a wider team of 18)
• Advise the Board with clear, insightful financial reporting and recommendations.
• Lead the finance and accounting strategy to optimise the organisation’s financial performance
• Strategic oversight of Data and Systems department, ensuring the operational infrastructure is fit for purpose, and seeking to optimise the use of data to support improvements across the organisation.
• Lead the financial management plan, including setting and management of budgets, and provision of robust and relevant financial and management information to senior management, trustees and committees, and all budget holders within the organisation.
• Provide financial vision and forward financial planning and identify risk and maintain oversight of relevant mitigation measures.
• Ensure accurate and timely year-end accounts and audit processes, in line with Charity Commission requirements and applicable accounting standards (e.g. SORP).
• Responsible for the governance of the three corporate charities, subsidiary company and board subcommittees through maintenance and development of a risk management framework, financial systems and internal controls.

About You

You will be a CCAB qualified (or equivalent) accountant, with experience operating at Director of Finance, Chief Financial Officer level or within an equivalent senior finance leadership role. Applicants seeking a step up are encouraged to apply but must strongly demonstrate relevant prior experience of leading finance teams operationally and strategically.

You will have experience of reporting into Boards and sub-committees with the ability to translate and present complex financial data to non-finance audiences.

Candidates from all sectors are encouraged to apply but must demonstrate an interest in the work Sadler’s Wells undertakes as a world-leading performing arts venue.

Candidates must have the right to work in the UK. 

What We Offer

• Salary of £120,000 per annum
• Hybrid working – 3 days per week in-office. As this position requires close collaboration across teams a strong in-person presence is encouraged across all four venue sites.
• Annual Leave of 25 days annual leave per year
• Life assurance policy of twice annual salary
• Discretionary access to tickets for performances and staff discounts at the Garden Court Café and Park Kitchen and Bar

More Information

           Application Deadline: Sunday 22nd February
           First Stage Interviews: Monday 9th and Tuesday 10th March 2026
           Second Stage Interviews: Monday 16th March 2026

Sadler’s Wells is partnering with Ivy Rock Partners in the recruitment of this role. For further information please contact Holly Arrowsmith at Ivy Rock Partners for further details.

All direct or third-party applications will be forwarded to Ivy Rock Partners.

Recruitment Statement from Sadler’s Wells

We welcome applications from people from all backgrounds who feel they align with our mission, vision and values. We are international and multicultural on our stages, and we want to reflect that in our organisation. By celebrating difference and incorporating diverse points of view and experiences, we can become closer to our artists, audiences and the communities we serve. 

We are proud to be a Disability Confident employer meaning we have been certified by the government as actively taking steps to attract, recruit and retain disabled workers.

Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.