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Join Portraits of Recovery (PORe) as Deputy Director and Drive Change Through Art

Portraits of Recovery (PORe) is a pioneering visual arts charity based in Manchester and is the UK’s only visual arts charity inspiring and supporting people affected by and in recovery from substance use. Dedicated to fostering inclusion and systemic change for individuals and communities in recovery from substance use.

Through the transformative power of contemporary visual art, we collaborate with leading artists and Recoverists to challenge stigma, open new conversations about addiction and recovery, and empower marginalised communities. As the UK’s only contemporary visual arts organisation working within this field, we are committed to ensuring that recovery is recognised as a health, social, and cultural issue, driving change through creativity and engagement.

As Deputy Director, you will play a critical leadership role in shaping PORe’s future, ensuring our long-term sustainability, and driving impactful organisational development. You will work closely with the Director & CEO to enhance our operations, administration, and financial management while leading a small team to support the delivery of our Business Plan. This position offers a unique opportunity to shape strategic business processes, contribute to PORe’s artistic programming, and play an integral role in our fundraising efforts. If you’re passionate about cultural activism and believe in the power of art to change lives, we invite you to be part of this transformative movement.

You’ll be looking after a small team, and the administrative, and financial aspects of the organisation. You’ll also be inputting into funding bids, helping with data collection, and coming up with creative commercial opportunities to help us grow. As a new company, this role would be perfect for someone ambitious, looking to help shape and grow our organisation even further.

Key Responsibilities:

• Support the Director & CEO in strategic, financial, and organisational development.
• Play a senior leadership role, overseeing operations, administration, financial processes, and governance.
• Manage and support a small team to effectively deliver PORe’s Business Plan.
• Ensure efficient business activities, including HR and data collection processes.
• Oversee financial management, including budget control, reporting, and compliance.
• Support delivery of public programming and contribute to project development.
• Collaborate on fundraising initiatives, including bid writing.
• Represent PORe in meetings with funders, stakeholders, and key partners.
• Manage organisational governance, including trustee meetings and board development.
• Lead risk management, policy updates, safeguarding, health & safety, and diversity initiatives.
• Oversee IT systems, digital security, and business continuity planning.
• Drive internal communication, staff recruitment, training, and performance reviews.
• Ensure compliance with charity and company law, funding agreements, and legal obligations.

At PORe, we value diversity and inclusivity. We actively encourage applications from individuals of all backgrounds, including those with lived experience of recovery. If you meet even half of the requirements, we strongly encourage you to apply. Your unique perspective and skills could contribute significantly to our mission.

We are committed to promoting equality, diversity, and inclusion in our recruitment process. We seek to build a team that reflects the communities we serve, ensuring a welcoming and supportive environment for all. Applications will be reviewed on an ongoing basis, and we encourage early submissions. Join us in shaping a future where art and recovery intersect to create lasting impact.

This version aligns with PORe’s advocacy-driven tone while ensuring clarity and inclusivity in the job advert. Let me know if you’d like any adjustments!

Application deadline: Friday 20 June 

Interview notification: Friday 27 June 

Planned interview date: Tuesday 7 July 

Planned start date (subject to satisfactory references): TBC 

Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.

You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.

On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.

You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.

You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.

You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.

We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.

Responsibilities

1. TSA Support Line

1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:

• All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
• You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
• You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
• You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
• You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
• You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
• You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
• Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
• You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
• You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
• You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.

1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.

1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels. 

1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.

1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.

2 Support, information and signposting

2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.

2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).

2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.

2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.

2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.

2 TSA events

2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.

2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.

4 Supporting health, social care and education professionals

4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.

4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.

Other requirements of the post

The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).

The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.

A DBS disclosure will be required prior to taking up post.

Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.

The organisation

ImpactEd Group supports education and purpose-driven organisations to maximise and realise their potential. A growing and skilled team of over 30 people, we help our partners to be consistently impactful and sustainable through a combination of specialist support and use of digital tools.

This project would support our Evaluation Practice. The evaluation team works with over 1,500 schools and organisations, analysing the impact of programmes and interventions to help them do more of what works and less of what doesn’t for young people. As well as tailored consultancy and support for our partners, we support schools and organisations to collect and evaluate educational data through an in-house digital tool (our “School Impact Platform”) – which this project would support.

The opportunity

We are seeking an experienced data engineer to help transform our data infrastructure to better manage our growing dataset of over 14 billion records and create more efficient analytics capabilities. This is a hands-on technical role that will involve both strategic advisory work and practical implementation.

Initially a fixed-term project of around 3-4 months, working to the project outcomes, there may be opportunities for longer-term advisory and technical support following completion if this is of interest.

We are happy for you to work flexibly although would expect the majority of your time to be committed to this project. We expect the work to be conducted predominantly remotely, with a few key meetings in person at our London offices, though you are welcome to use our office space throughout. We anticipate the project being outside of IR35.

What will you do?

Our School Impact Platform brings together existing data from schools (for example, on student demographics and attendance at school) and other forms of data (for example, surveys on student wellbeing and motivation) to help school leaders and educational organisations better understand the impact of their educational choices and programmes.

Part of this involves processing significant data from schools, and we are looking at options for how this could be handled more effectively and be more easily extracted for analysis.

We currently have 14 billion records in a PostgreSQL table, which we believe could be stored more cost effectively and allow for faster data retrieval by using new or alternative data stores. We would also like to develop data pipelines to take data from Postgres to serve analytics use cases, either in new Postgres tables or potentially in a data warehouse or similar.

We would like someone to help identify the best solutions for both areas, assuming our assumptions are correct, and lead the majority of the implementation. You would work closely with our in-house software development team and an existing consultant with experience in data analytics.

Manchester Mind works with Greater Manchester Mental Health Trust in order to deliver some roles within Community Mental Health Teams. One of these roles is a Community Mental Health Team (CMHT) Administrator. 

Community Mental Health Teams are exceptionally busy and rely hugely on excellent administrative support. So, if this is you and you would like to work 14 hours per week – please do apply.

Post:  Community Mental Health Team (CMHT) Administrator

Salary: £9,262 (actual) + 5% pension contribution

Hours: 14 hours per week

Annual Leave: 28 days per year + plus bank holidays (pro rata)

Reporting to: Manager, CMHT

Employing Organisation: Manchester Mind

Location: North Mersey CMHT Kingsley House, Francis Road, Withington, Manchester, M20 4XP

The skills and knowledge that are important to us are:

· Working collaboratively with staff and people using the service.

· Administration skills.

Application documents can be downloaded from our website.

Applications must be received by 12noon on Tuesday 17th June.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

We are looking for a Domestic Abuse Support Worker to join our team and work within Manchester City Council’s multi-disciplinary Thriving Families Service. The role involves providing one-to-one support to adult victims / survivors of domestic abuse, within families where safeguarding concerns have been identified.

The role
In this role you will complete and regularly review risk and needs assessments with victims - survivors of domestic abuse.   You will liaise with partner agencies, actively contributing to multi-agency plans and risk management / safeguarding procedures. You will carry out a large and varied range of practical support which may include safety planning, advocacy and explaining legal and civil options available. We also offer emotional support to those people we work with, encouraging and supporting them to rebuild lost confidence and self-esteem. Using a trauma-informed approach you will place the people we are supporting at the centre of your work.

About you

You’ll have a deep understanding of the nature of domestic abuse and its effects on clients and children.

Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities.

You will have experience in working with clients on issues of domestic abuse, providing one-to-one support and advice, managing your own workload and administration, and assessing the safety needs of clients. You have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person.

You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using electronic case management systems.

Flexible and willing to work evenings, you can travel independently. Additionally, you have an understanding of the legal options available to clients, the child protection system, and services for those experiencing domestic abuse. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, mental health, child protection, or family support, is desirable.

Fluency in an additional language and skills in group work are also advantageous. You stay updated with best practices and new initiatives.

About us

TLC: Talk Listen Change provide a range of domestic abuse services for perpetrators, victims-survivors and their families.  We are continuously expanding and enhancing our programmes, including the development of new services and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

Fully remote applications considered.

At Toc H Newport, we offer co-produced activities, outreach services and practical support to some of the most disadvantaged individuals and families in the area, reaching over 600 individuals in 2024.Our vision is of a neighbourhood where everyone has the strong community life, emotional wellbeing and socioeconomic opportunities needed to flourish.

Our centre for service delivery is the Toc H Community Centre in Eveswell, Newport, where our offer includes our popular Stay and Play sessions for low-income families, and children’s after-school club Active Juniors. Our activities and services are incredibly popular, and we hold longstanding partnerships with local agencies and stakeholders. 

It is an exciting period of growth for Toc H Newport, with a number of new funding streams making it possible for us to reach many more families in need across Newport in 2025 and beyond. This includes a £300,000 grant from the Ministry of Housing, Communities and Local Government’s Community Ownership Fund, allowing us to soon complete a full structural and interior renovation of our facilities.  Following a Community Asset Transfer, our space will soon triple in size, meaning we can offer more activities and services to more local people. It’s a great time to join us and become part of a dynamic, collaborative team, committed to driving positive change at a local level.

Membership & Services Administrator 

Salary: £26,031 per annum to £27,349 per annum (plus up to £4,677 regional weighting allowance) – based on scale point 16 – 18 on AUK’s pay scale 

Location: Predominantly Home-based with a need to work from the London office on an ad-hoc basis. 

Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week.

Due to the nature of the role there is a requirement to work core hours of 9am – 5pm (or as agreed at interview) 

Interview: w/c 30th June 2025 

Benefits include: 20 days annual leave (increasing annual to a maximum of 25 days), 3 days Christmas/New Year leave, home working allowance

About Us: 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. 

We currently have over 700 members, who have supported 1.7m people with free advice on a diverse range of issues including debt, benefits, housing and immigration problems. 

This is an exciting time to join us, in 2024 we launched our new 3 year strategy to develop our services to members and increase organisation capacity. 

As part of our continued growth, we are seeking a Membership & Services Administrator to join our team. 

Key responsibilities include: 

• Processing Membership applications via SharePoint. 

• Mailbox management. 

• Generating reports via Salesforce (CRM) and accurate data entry. 

• Handling customer enquiries from a range of stakeholders. 

• Responding to "contact us" forms and leads. 

• Setting up member-forums and events, logging attendees, updating agenda and co-hosting. 

• Supporting Membership officers and Manager with membership renewals. 

We are looking for an experienced Administrator with the following attributes and experience: 

• Membership Administration (desirable) 

• Experience using Salesforce CRM (desirable) 

• Detail orientated and highly organised 

• Self-motivated with ability to work with autonomy 

• Happy to work mostly from home 

• Well-honed customer service and/or membership-care experience. 

Posted on: 06 June 2025 

Closing Date: 9am 24th June 2025 

Overview

At Mustard Tree, we’re on a mission to combat poverty and prevent homelessness, driven by our core values: Belief, Dignity, Opportunity, Diversity, and Partnership.

The need for our services is greater than ever, with unprecedented demand across Greater Manchester. As our charity continues to grow, we’re striving to become a leading force for change, creating real opportunities for people to improve their economic well-being.

Role Purpose

You will be responsible for building and maintaining partnerships with hyperlocal, local, and national businesses, stewarding the organisations to become Mustard Tree’s partners, and for us to be their ‘Charity of the Year’, donating to and fundraising for the charity.

You will manage an existing caseload of these valued partners, with the opportunity to proactively create new relationships and partnerships, contacting through multiple channels, creating content, and hosting, touring, and presenting to businesses.

In addition to corporate partnerships, you will manage the recruitment and stewardship of Mustard Tree’s events fundraisers, being responsible for the administration, making sure all places are filled, planning the events, and helping all participants hit their fundraising targets.

Main Duties

Corporate Partnership

• Steward a cohort of existing Corporate Partners through email updates, calls, social media activity and booking monthly check-ins, as well as sharing infographics, case studies, events information, and newsletters when useful.
• Proactively build new relationships, ultimately securing new donors, partners, and ‘Charity of the Year’ organisations. Make it clear and easy for donors to understand what we do, how they can help, and the impact they will have.
• Host, tour, or present at a minimum of four organisations per week.
• Manage inquiries, emails, and queries relating to partnerships, corporate donations, volunteering, and events, ensuring timely responses.
• Manage the partnership inbox and work with the Fundraising team on our corporate bookings calendar.
• Work with the Fundraising and Volunteer Coordinator to plan and book Social Value Days for partners and prospective partners.
• Collaborate with the Fundraising and Communications team to develop and publish copy, advertisements, social media content, and create WordPress pages relevant to Corporate Partnership and Events.
• Host Corporate Partners for their volunteering inductions and debriefs and follow up with a thank-you email the same week.
• Manage data entry and administration surrounding partnerships, including communication, contacts, setting targets, and funds raised, through software and our CRM, for example.
• Work with the Fundraising Manager to assign new and existing partners
• Provide weekly updates on targets and expected income, and work to provide accurate forecasting.

Events Fundraising

• Manage our existing events portfolio of The Great Manchester Run, Tough Mudder, Trafford Abseil, October Half Marathon, being responsible for their success.
• Investigate and develop new events to complement our 12-month calendar.
• Empower organisations to plan independent fundraising events and create a fundraising toolkit to support this.
• Support the running of our October Fundraising Dinner
• Work with the Fundraising Manager to project events income and build a 12-month fundraising pipeline.

General Duties

• Supporting the Fundraising Team et al, including administration, cover, and events attendance when required.
• Support the Fundraising & Finance Teams with data entry, CRM updates, and the creation of KPI data when required.
• Work within health & safety guidelines and Mustard Tree policies and procedures.
• Support other staff and departments, occasionally providing practical relief cover for work-streams, operational areas, classes and clubs.
•  Take responsibility for professional development, attending training courses as required.
• Lead by example, embodying Mustard Tree values and representing the charity as required.
• Contribute towards being an environmentally responsible organisation as part of day-to-day activities, including recycling and supporting our ‘paper-light’ practices.
• Other tasks and duties relevant to the role as required by the organisation.

Role Specific Person Specification

Essential:

• Experience in fundraising, sales and/or account management.
• Experience within a client-facing role.
• Experience in stewardship and stakeholder management.
• Strong communication skills, both written and verbal, with the ability to engage with a range of stakeholders such as corporate partners, volunteers, and donors.
• A confident ability to deliver presentations, host groups and perform tours, amongst other, similar engagements.
• Organisational skills to manage multiple tasks, such as email communications and CRM management.
• Ability to plan and coordinate events, from small scale volunteering days to ‘mass participation’ fundraisers.
• Proficiency in using standard office software and email platforms, with the ability to adapt to new tools.
• Ability to work well with others, particularly in collaboration with Fundraising, HR and Communications teams.
• Alignment with Mustard Tree's core values of Belief, Dignity, Opportunity, Diversity, and Partnership.
  

Desirable:

• Knowledge of corporate and events fundraising, and how to create meaningful experiences for partners.
• Experience in supporting fundraising campaigns or initiatives.
• Experience in delivering events to scale.
• Understanding of safeguarding practices and policies related to volunteering.
• Previous experience working in a charity setting, especially in roles involving donors, stakeholders and supporters.

All Staff Competency Expectations

1. WORLD CLASS WELCOME AND CUSTOMER SERVICE

Communication Skills

• Communicates clearly, empathetically, and professionally.
• Listens actively to understand our customers' and clients' needs.
• Adapts their communication to meet individual needs and circumstances.

Customer Focused Attitude

• Creates a friendly, welcoming, and non-judgmental atmosphere for all.
• Demonstrates kindness, compassion, and respect in all interactions.
• Shows empathy for client’s experiencing challenging circumstances.

Problem Solving and Initiative

• Addresses customer and client concerns quickly and effectively.
• Is proactive in identifying and resolving potential issues.
• Escalates issues and asks for help when it is required.

Professionalism and Service Excellence

• Represents Mustard Tree internally and externally.
• Pays attention to detail, ensuring all queries are fully understood and addressed.
• Manages time effectively, balancing efficiency with quality service.
• Maintains consistency in delivering high standards of service.

Teamwork and Collaboration

• Supports colleagues and work together to achieve shared goals.

2.  PROACTIVE IN LIVING AND SHARING OUR CULTURE, VALUES AND BEHAVIOURS

Living Mustard Tree’s Values

• Embodies Belief, Dignity, Opportunity, Diversity, and Partnership in daily actions and decisions.
• Promotes a welcoming, inclusive, and respectful culture in all interactions.

Sharing Our Culture

• Represents Mustard Tree’s values positively to colleagues, customers, clients and external partners.
• Demonstrates accountability, kindness, and respect in all work and communication.

Proactivity in Engagement

• Takes personal responsibility for upholding Mustard Tree’s culture and values.
• Identifies opportunities to share and encourage positive behaviours within the team using the values cards.

Adaptability and Growth

• Is flexible and open to learning, contributing to personal growth and team resilience.
• Actively reflects on their behaviours and their impact and seeks opportunities for improvement.

Teamwork and Inclusion

• Supports colleagues in living out the values and creating a positive work environment.
• Respects and celebrates differences, contributing to a culture of kindness and belonging. 

3.  COURAGE IN PROBLEM SOLVING AND EMBRACING CHANGE TO MEET NEEDS

Proactive Problem Solving

• Takes initiative to address issues quickly and effectively.
• Uses creativity and resourcefulness to find practical solutions.
• Asks for help in solving problems where needed to ensure the task is complete.

Courage in Facing Challenges

• Approaches challenges with confidence and resilience.

Adaptability and Change

• Is flexible in responding to changing circumstances and needs.
• Embraces change as an opportunity to learn, grow, and improve.

Empathy and Understanding

• Solves problems with care and compassion, ensuring customers, clients and colleagues feel heard and valued.

Attention to Detail and Follow Through

• Ensures that problems are fully understood, addressed, and followed up appropriately.
• Prioritises tasks effectively to meet urgent needs without compromising quality.

Teamwork and Collaboration

• Supports colleagues in overcoming challenges, working together to find solutions.

4. CONFIDENT IN SAFEGUARDING AND INCIDENT MANAGEMENT

Understanding Safeguarding

• Completes the Safeguarding training and ensures they understand it.
• Is confident in identifying safeguarding concerns and taking appropriate action in line with Mustard Tree policies.

Responding to Incidents

• Acts calmly, responsibly, and professionally when managing incidents or safeguarding concerns.
• Follows Mustard Tree’s processes to report, record, and escalate issues as needed.

Awareness and Vigilance

• Is proactive and vigilant in recognising risks or signs of harm, ensuring no concern is overlooked.
• Takes ownership of ensuring a safe and respectful environment for all.

Empathy and Respect

• Treats individuals with compassion, dignity, and care during safeguarding or incident-related situations.

Personal Accountability

• Understands their role and responsibilities in safeguarding and incident management, seeking guidance when needed.

Teamwork and Collaboration

• Works with colleagues to share concerns, support one another, and manage incidents effectively

What we offer in return

• Real Living Wage employer
• Learning and development
• Free lunch
• Wellbeing support package with Smart Clinic, including 24-hour helpline
• 25 days holiday (plus extra holiday on your birthday)
• Defined contribution pension scheme

Join Boaz Trust as our first Head of Fundraising and lead the growth of a passionate, values-driven charity supporting people at risk of homelessness due to their immigration status. Help shape strategy, build relationships, and grow income to expand our impact across Greater Manchester.

At Boaz Trust, we believe everyone deserves a safe place to call home. For over 20 years, we’ve provided accommodation and specialist support to people who are facing homelessness and destitution because of their insecure or unresolved immigration status. Last year we worked with more than 600 people and, thanks to our dedicated support team, since April 2024 alone, 188 individuals now have somewhere safe to stay, instead of having no choice but to sleep outside.

We’re now looking for a strategic, relationship-driven fundraiser to join our senior team and shape a new phase of growth. As our first Head of Fundraising, you’ll play a vital role in transforming strong but reactive income streams into a thriving, sustainable programme that enables us to support more people, more effectively.

We have an engaged and generous supporter base, particularly among individuals, churches and other groups across Greater Manchester. Trusts and Foundations fundraising is also well established, with an experienced team member already in post. This new role will focus on strengthening and growing Individual Giving and Church/Community partnerships, both areas with significant potential. You’ll bring vision and strategy to supporter journeys, deepen engagement and stewardship, and explore opportunities in areas like Corporate Giving and Legacy fundraising.

This is a senior leadership role, reporting directly to the CEO and contributing to our wider organisational development. You’ll line manage our Senior Fundraising Officer, with the potential to expand the team as income grows. You’ll also work closely with our Advocacy and Communications Team to ensure supporter communications reflect our values and amplify our impact.

We’re looking for someone with experience in Individual Giving and relationship fundraising, who understands the power of storytelling, data, and connection. You’ll be a collaborative and empathetic leader, able to build trust with colleagues and inspire supporters. You might already be a Head of Fundraising or looking to step into your first senior role - either way, we’ll provide tailored support and professional development to help you succeed.

Above all, you’ll be someone who shares our belief in justice, compassion, and the dignity of every person. If you’re ready to make a lasting difference with and for people seeking sanctuary, we’d love to hear from you.

Membership & Engagement Officer 

Salary: £31,716 per annum to £33,322 per annum (plus up to £4,677 regional weighting allowance) – based on scale point 24 – 26 on AUK’s pay scale 

Location: Predominantly Home-based with a need to work from the London office on an ad-hoc basis. 

Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week.

Interview: w/c 30th June 2025 

Benefits include: 20 days annual leave (increasing annual to a maximum of 25 days), 3 days Christmas/New Year leave, home working allowance 

About Us: 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. 

We currently have over 700 members, who have supported 1.7m people with free advice on a diverse range of issues including debt, benefits, housing and immigration problems. 

This is an exciting time to join us, in 2024 we launched our new 3 year strategy to develop our services to members and increase organisation capacity. 

As part of our continued growth, we are seeking a Membership & Engagement Officer to join our team. 

Key responsibilities include: 

• Working directly with members to understand and respond to their needs, helping them improve service quality, sustainability, and impact.   

• Supporting the Membership and Services team to respond effectively and efficiently to member queries 

• Support the recruitment and retention of members 

• Analyse member trends and use this information to support the development of engagement strategies 

• Collaborate with partners to deliver high quality services 

• Manage and moderate online events and member communities 

• Supporting Membership with membership renewals. 

We are looking for an experienced Officer with the following attributes and experience: 

• Experience of working in a service that gives social welfare advice OR experience of working in a VCS infrastructure organisation or multi-agency network.  

• Understanding of the advice sector and pressures on services.

• Experience working in a support, membership, or advice network environment.  

• Organising events and forums (both virtual and in-person).  

• Engaging and supporting organisations or individuals in a professional context.  

• Collaborating with external partners and service providers 

Posted on: 06 June 2025 

Closing Date:  23rd June 2025 

Communications Officer

We have an exciting opportunity for a Communications Officer to help raise the charity’s profile across multiple communications channels and build supporter engagement with corporate and individual supporters, and with charity partners.

This is a remote working role.

Position: Communications Officer

Location: Remote/London

Hours: Full-time, 37.5 hours per week

Salary: £28,000-£30,000

Contract: 12-month FTC

Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)

Closing Date: 2nd July 2025, 5:00pm

Interviews: First interviews w/c 14 July, and 2nd interviews w/c 21 July

About the Role

This role is focused on delivering established communications strategies and plans over a 12-month fixed-term period. There is scope for the Communications Officer to work autonomously and creatively across teams, helping deliver engaging content and campaigns. You will also play an exciting role in rolling out the organisations refreshed brand.

Key responsibilities include:

• Develop and deliver content and copy for digital channels, including social media, email communications and the website.
• Deliver against existing, and develop own, content plans to enhance these channels, expanding reach, and strengthening brand awareness and recognition.
• Create bespoke materials to engage  key corporate partners and engagement communities as part of a wider supporter journey, including bespoke projects.
• Produce and deliver content for events marketing plans across paid, earned, shared, and owned channels in collaboration with internal teams.
• Oversee the community management social channels.
• Work with the Programmes and Impact team to manage the case story gathering process across charity partners, creating resources like blogs, video content and creative assets to educate and inspire.
• Support and coach the wider team to adopt digital solutions across internal and external channels, using data and analytics to make recommendations for improvements, including support for the Leadership Team’s personal communications, providing guidance for the most effective use.
• Support with monitoring, and evaluating communications outputs, using data, analytics and learnings to grow digital channels and supporting audiences.
• Ensure brand guidelines adhered to in all external communications produced by third parties.

About You

With experience working in a similar role, preferably within the charity or property sector, you will also have experience of devising and developing audience focused content ideas across multiple communications channels

We are looking for someone with:

• Experience of producing content - including photography and video led creative - with copy for digital platforms including web, content management systems, social and email communications
• Experience of managing and producing story-led content.
• Experience of social media and community management
• Experience of paid social media and using Google Analytics
• Experience of managing and delivering projects on time with multiple stakeholder involvement
• Experience of managing a diverse workload and of supporting colleagues

About the Organisation

The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.

Additional Benefits

• Opportunities for flexible working
• Free annual Flu’ jabs and annual sight tests
• Cycle to Work Scheme (salary sacrifice)
• ½ day a month entitlement to volunteer for a charity of your choice, in work time
• Interest-free Annual Travel Card Loans
• A Professional Development Fund
• Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
• An Employee Assistance Programme
• Private Health Insurance with Vitality (small employee contribution required).

You may have experience in other roles such as Communications, Marketing, Marketing and Communications, Content, Digital Content, Communications Officer, Marketing Officer, Marketing and Communications Officer, Content Officer, Digital Content Officer, Content Creator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

When asked what they love most about working at Rainforest Trust UK our staff say it is feeling they are making a difference and taking direct action on some of the biggest issues of our time - climate change, biodiversity loss and Indigenous Peoples' rights. They also like being part of a small, friendly, and supportive team, where they feel they can have a direct input into decisions and our direction. We offer a host of other benefits too.

Rainforest Trust is a leading global organisation sponsoring the creation and expansion of protected and conserved areas, playing a central role in combating biodiversity loss and fighting climate change. Rainforest Trust UK (RTUK) is set up as a separate charity to tax-efficiently raise funds from donors here in the UK for Rainforest Trust’s conservation projects. We are currently a team of seven people, but we are affiliated to, and supported by, the Rainforest Trust team in the U.S., which has a team of 45 staff. 

In 2023 the global charity raised $46 million for conservation projects in Africa, Asia-Pacific, and Latin America. Last year the UK charity contributed £2.7m of this, and we are confident there is significant potential to increase our income from donors here. So, we are looking for an experienced Finance and Administrative Officer to join our small UK team to help us manage an increasing number of donations.

This is a varied role which will offer the successful candidate exposure to a wide range of tasks and responsibilities, including bank reconciliations, financial and performance reporting, some data upkeep and systems improvements. You will need to be good at juggling competing priorities, well-organised with excellent attention to detail and problem-solving skills.

Key Responsibilities (see attached job description for full list)

Finance (~80% of role)

• Carry out weekly bank reconciliations using Xero.

• Maintaining records of expenditure, processing monthly expenses, paying invoices.

• Prepare HMRC Gift Aid claims and maintain records of Gift Aid donations and payments.

• Assist with annual external financial audits.

• Import bank transactions onto CRM database and ensure donations are assigned to correct conservation projects.

• Assist in the preparation of monthly and annual management accounts and annual budgets.

Administration (~20% of role)

• Maintain all accounts on UK portals (Benevity, Charities Aid Foundation, etc) and process, track and reconcile all portal donations, soft crediting these where necessary.

• Suggest changes or improvements to both financial and administrative processes (including automations) to increase accuracy, efficiency and potential cost reductions, then implement where agreed.

• Support with HR administration - keeping personnel and Trustee files up to date, keeping records of sickness, holidays and other absences, drafting new policies.

Person Specification - see attached job description document

Working Arrangements and Travel Requirements

Rainforest Trust UK staff work remotely and the successful candidate will be expected to work primarily from home with an excellent internet connection. They may be based anywhere in the UK but will be expected to travel to work from a shared team space in London 1 day per month. We are also flexible as to when the Officer works the available hours across the week.

Equal Opportunity Employer

Rainforest Trust UK is an equal opportunity employer and is committed to developing a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our work will bring benefits for our people, our organisation and our charitable purpose. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief or any other protected characteristic.

Overview

High energy costs are a nightmare for millions of UK households, while huge profits are made at our expense. Poor housing and heating systems are a key part of the problem, along with dependence on polluting, climate-changing fossil fuels. FPA is a campaigning organisation that sets out to attack the root causes of fuel poverty along with the specific injustices facing people and communities. We want to see the UK’s energy system decarbonised as rapidly as possible, with a just transition for communities and workers.that includes affordability. 

Working closely with pensioners groups, trades unions, disabled campaigners, tenants’ organisations and others on the frontline of fuel poverty, we’re using protest and direct action to fight for real, sustainable solutions to the cold homes crisis. We are looking for a committed senior organiser, who shares our passion and values, to bring energy and imagination to developing our base and supporting our members to build their power.

About the role

Fuel Poverty Action (FPA) was started in 2011 by climate activists who wanted to ensure that the green energy transition doesn’t happen at the expense of those with less social and economic power. Rather, they saw the break with fossil fuels as an opportunity to end the scourge of fuel poverty in the UK - a chance to rethink priorities and design inequality out of the energy system.

Immediately, they were drawn into community-based struggles for energy justice, against false, profit-driven solutions and maladministration of ‘green’ measures with no accountability to tenants and residents.

Over the years others joined the fight, growing FPA to a small membership-led organisation comprising people at the sharp end of fuel poverty - people of all ages and backgrounds, mainly located in London. Since 2022, funding has enabled us to employ a small, dispersed team who are accountable to directors and a membership that is now UK-wide. 

We are now looking for an experienced, senior organiser to help FPA grow and evolve our membership network further. We want to reach more people and support members to be active within FPA so that we can build our political impact and remain meaningfully member-led. 

We are seeking a flexible person with significant leadership experience who will be confident working as part of a small team, capable of outward facing work and internal management. You will have experience of organising in collective campaigns,  including digitally, and a background in grassroots or community-based action, with a strong commitment to inclusive and anti-oppressive practice.

As the Organising Lead, you will join our Campaigns Lead and Operations Lead as the third pillar of our self-managing Coordination Team. While line-managing other colleagues and enabling the contributions of members who are unpaid, you will yourself be a member of FPA, and answerable to the group. 

We use the digital platform Action Network to run campaigns and communicate with FPA supporters. Our ideal candidate would have the skills to incorporate ladders, tags and custom fields into our digital campaigns to maximise online to offline impact and convert list growth into membership. They would also actively maintain relationships with existing members who are not always confident with online communication tools. 

There is a lot of scope to bring new ideas and perspectives to shape our work.

What you might find yourself doing:

Strategy development: Leading on creation of a new membership growth and retention strategy in collaboration with existing members

Growing our base: Boosting in-person recruitment and using Action Network to build a digital pipeline into membership

Communications: Ensuring members are connected and informed through one-to-one calls, emails, members’ section of the website, WhatsApp groups and other platforms. 

Member development: Building one-to-one relationships with members, understanding their interests, linking them to opportunities and providing feedback and follow-up

Member activation: Supporting members to participate in our own and allies’ events, actions and mobilisations, digitally and on the ground

Speaker invitations: Representing FPA at events and in media as well as supporting members to do so

Capacity building and training: Providing tools, advice and training to members and supporters, including to FPA’s local groups in Glasgow, Manchester and London

Administration: Managing onboarding systems and securely maintaining records

Organisational management: As part of the self-managing Coordination Team

Line management: Providing light touch management for one or more colleagues

Online meetings: Including prospective member induction interviews and regular members’ meetings which you organise and facilitate

About You

Essential requirements. You’ll thrive in this role if you:

• are highly organised, comfortable self-managing and detail-oprientated in routine admin tasks

• have demonstrable skills in organisational and people management that are relevant for a remote team

• are instinctively collaborative and able to communicate warmly, openly and honestly with colleagues

• are self-motivated, flexible and positive about remote team working, ready to take responsibility for pacing yourself and maintaining your well-being at busy times

• have excellent communication skills, including verbal, written, editing, IT skills, and listening 

• are agile in your use of digital platforms to communicate with different audiences

• have a strong affinity with FPA’s aims, objectives and organisational values of solidarity, empathy and respect

• have a proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion 

• have excellent relationship-building skills, with the ability to communicate complex ideas clearly and sensitively, and work effectively with diverse individuals, including those directly impacted by injustice and oppression 

• are confident and creative in your approach to running online and in-person meetings

• have several years of experience in organising or campaigning on issues of poverty and/or the climate, housing or energy 

It is also desirable (but not necessary) for you to have:

• experience of using Action Network or similar platforms to build an activist pipeline

• the skills to craft compelling calls to action and design digital content optimised for engagement

• experience of providing training tools, skills and hand-holding to those at the sharp end of the polycrisis

• links and ongoing relationships with networks and movements with similar aims or values to Fuel Poverty Action

• experience of horizontal organisations and ways to promote staff wellbeing and sustainable remote working 

Compensation Policy 

We’ll compensate team members on the following basis:

• All salaried team members are contracted on the same terms and conditions

• We have a 30 hour week maximum for all team members - most commonly worked as 4 x 7.5 hour days

• Team members are paid an equitable and sustainable compensation rate which is the pro rate equivalent to a full-time (5 day) salary of £40-45,000, regardless of role or level of experience

• Our compensation rates have been set following Platform’s best practice Social Justice Waging System:

Annual salary (30 hours per week):

• Band 1 - No dependents or children and inherited wealth: £32,000 

• Band 2 - One or more children or dependents and inherited wealth OR No inherited wealth but no children or dependents: £34,000

• Band 3 - One or more more children or dependents and no inherited wealth: £36,000 

Further details

• 3% employer-matched pension

• Genuinely flexible working

• 25 days holiday per year, plus bank holidays

• A progressive parental leave policy

•  £15 / month working-from-home broadband stipend 

We have no central office or workspace budget, so it is imperative that you are comfortable working from home

Some costs-paid travel and monthly evening and occasional weekend working will be required

We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people and those who identify as working class or have done so in the past 

The appointment will be for one year with a hope of extension, funding permitting, and a four month probationary period

About Us

The Greater Manchester Women’s Support Alliance (GMWSA) was established in 2016 by seven organisations who provide support services to women across all ten boroughs in Greater Manchester (GM) who may be vulnerable or have unmet support needs.

We came together as the GMWSA in order to ensure that our collective voice is heard by policy makers and commissioners of services. We represent the interests of our beneficiaries and service users, we share good practice and experience and ensure that no service operates in isolation. GMWSA is now formed of nine Member and Associate Member women’s centres having a presence in each of the 10 local authority areas across GM all of whom are collectively funded to deliver support services across GM to women either involved in the Criminal Justice System, or whose vulnerability and marginalisation leaves them at risk of offending, but all also have individual funding streams to ensure their provision reaches every woman in need of support.

Alliance members offer a full range of services to women who need support around issues such as domestic abuse, housing, mental health, substance misuse, education, employment, training, and confidence/self-esteem, all delivered with a trauma responsive approach. 

This post is open to WOMEN ONLY, exempt under the Sex Discrimination Act (1975) Section 7(2) and in accordance with our safeguarding procedures, will require a DBS check.

Purpose of the Role 

We are looking for a Chief Executive Officer to join GMWSA to transform the Alliance to meet future challenges around function and funding.

You will shape and implement the strategic direction of the Alliance, ensure the smooth running of the charity, provide leadership to staff, support the Board of Trustees to fulfil its strategic and governance duties and ensure the delivery of grants and contracts.

Main Duties & Responsibilities

Strategic Direction

• Provide leadership and direction for the organisation and its staff in line with our vision.
• Clearly articulate and communicate GMWSAs vision, mission and values to staff, partners and others.
• Drive GMWSA’s strategy and business plan while establishing clear targets.
• Lead the development of innovative programs and services that align with GMWSA's mission.
• Ensure awareness of relevant current and changing legislation and good practice.
• Proactively build, maintain and leverage relationships with strategic partners, stakeholders and influencers to shape policy, secure support and ensure GMWSA’s voice is heard in key local and national forums.

Supporting the Board

• Responsibility for working with and advising the Board of Trustees with regard to strategic developments, delivery of grants and contracts, opportunities and challenges.
• Responsibility for working with the Board to develop the relationship with members.
• Support the Board of Trustees to ensure that the organisation is in all aspects legally and financially compliant and operating to best practice.
• Advise and work with the Chair and Board of Trustees in developing its structures.
• Ensure GMWSA has up-to-date policies on safeguarding, data protection and other regulatory requirements and that these are reviewed regularly and adhered to.
• Act as Company Secretary and Safeguarding Lead for the charity, undertaking appropriate training as necessary.
• Develop and maintain a risk management strategy to identify, monitor, and mitigate risks affecting GMWSA, including financial, legal, and reputational risks. 

External Affairs

• Promote and encourage multi-agency partnerships with third sector, statutory bodies and the funding and delivery of projects, following our code of ethics and strategy.
• Ensure effective participation in relevant local and regional networks and foster relationships with community leaders and stakeholders.
• Oversee the development of systems to measure the organisation's impact, ensuring clear, evidence-based reporting of outcomes to funders and stakeholders.
• Lead on using evaluation findings to drive improvements in services, delivery models and organisational strategy.
• Represent the work of GMWSA in publicity and media opportunities, with quotes and interviews, ensuring a consistently good public image and reputation. 

Finances and Fundraising

• Accountable for fundraising from a range of sources to deliver GMWSA’s agreed strategic objectives in the medium term and working towards an increased sustainability in the long term.
• Responsibility for liaising with funders, writing applications and applying for grants from various government funds, trusts and foundations.
• Responsibility for securing corporate partnership.
• Ensure grants are spent appropriately within aims of the charity, the grants’ terms and in accordance with Charity Commissioner regulation.
• Ensure effective grant management processes are in place across member organisation in order to deliver grants and contracts.
• Report to funders in a timely and accurate way.
• Oversee budget management.
• Oversee all financial reporting ensuring it is accurate and done on a timely and regular basis, including the annual accounts/annual report.

People Management

• Provide leadership, direction and motivation for the team of staff, ensuring supervision and appraisals are carried out regularly.
• Lead on embedding EDI principles and ensuring the GMWSA’s policies and practices reflect its commitment to antidiscrimination and inclusivity.
• Lead initiatives to strengthen internal infrastructure to align with long term strategic goals.
• Ensure robust professional development opportunities for staff fostering an environment of learning and growth. 

Digital Transformation

• Ensure GMWSA is compliant with funder requirements to become IASME accredited.
• Develop and lead a digital transformation strategy to improve internal processes, communication, and service delivery, making the most of emerging technologies.

Person Specification

Knowledge and Experience

• Proven ability to think strategically and develop and implement long-term plans.
• Experience of leading organisational change and managing periods of transition.
• Experience of managing a dedicated team with a range of roles and responsibilities.
• In-depth knowledge of the charity sector, including relevant legislation, best practice, and compliance requirements.
• Strong understanding of financial planning, budgeting, and financial management, including preparation for year-end in line with Charity SORP.
• Proven track record of securing funding from a range of sources, including trusts, foundations, statutory bodies, and commissioners.
• Experience of managing commissioned services or programmes of work.
• Understanding of safeguarding responsibilities and risk management.
• Working knowledge of data protection regulations and responsibilities.
• Knowledge of national and regional policies relevant to our work, including a strong understanding of the VCFSE landscape in Greater Manchester.
• Understanding of the role of a Board of Trustees with experience enabling good governance and compliance.

Skills and Leadership Style

• A motivational and collaborative leadership style that fosters trust and enables people to thrive.
• Ability to develop and communicate a compelling strategic vision that inspires internal and external stakeholders.
• Excellent public speaking and presentation skills, with the ability to represent the organisation with credibility and impact.
• Strong written communication skills for funding applications, reports, policy responses, and wider communications.
• Ability to build and sustain positive relationships with a wide range of stakeholders and strategic partners.
• Strong critical reasoning and listening skills; able to analyse and synthesise complex information and make sound decisions.
• Ability to manage multiple priorities, balancing short-term pressures with long-term strategic goals.
• Proven ability to lead service and organisational development, including improving systems and processes for greater efficiency and impact.

Values and Personal Qualities

• High level of empathy and understanding of the challenges experienced by the communities we support.
• Committed to the values, vision, and social purpose of the Alliance.
• A strong advocate for equality, diversity, and inclusion, actively embedding these principles in our culture and practice.
• Personal resilience, with the ability to remain focused and effective under pressure.
• Open to alternative perspectives and committed to listening to diverse voices to inform decision-making.

Accountable to: The Board of Trustees

Hours: 37.5 hours per week

Salary: £45,000 - £47,000 per annum dependent on experience.

Pension: 5%

Annual Leave: 25 days, plus bank holidays and the days between Christmas and New Year, rising by 1 day per year of continued service to a maximum of 30 days.