294 Housing and homelessness jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Domestic Violence and Abuse Co-ordinator
Salary: £26,200 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Wiltshire
Additional information:
A valid driving licence and access to own vehicle
Participation in an on-call out-of-hours rota
Regular travel across the Wiltshire area (travel across the South West for training and events may also be required)
Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
About Alongside:
Alongside is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Domestic Violence and Abuse Co-ordinator, you’ll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you’ll carry out in‑depth needs assessments and develop tailored support plans that reflect each individual’s circumstances, strengths, and goals.
You’ll provide compassionate, trauma‑informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you’ll walk alongside survivors every step of the way — empowering them to move forward with safety, dignity, and confidence.
This is a deeply rewarding role where your work will make a meaningful, lasting difference every single day.
What you’ll be doing:
Conduct key works sessions on a regular basis whilst developing individual support and risk management plans.
Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs.
Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to immediate attention of a manager.
Collaborative multi-agency working to advocate for survivors ensuring their needs are met.
Maintain accurate client records using our system, INFORM.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
Understanding of domestic abuse including the impact this has on victims and their children.
Experience working in a housing, social or health care setting.
There are many great reasons to join our team!
Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
30% staff discount at Alongside charity shop
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Great opportunities for career development and free monthly training sessions from experienced facilitators
For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Registered Charity
101 - 500
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row is recruiting a Gardening Coordinator. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.
Job located at The Dellow Centre, London E1 7SA.
Auto enrolment from day one into the People’s Pension.
The role will maintain a safe, welcoming and productive rooftop garden that supports learning, wellbeing and inclusion. Also to deliver practical gardening and food-growing activity that helps trainees and volunteers build skills, confidence and progression opportunities.
Closing date is Monday 12 October 2026.
To apply, please upload your CV with a covering letter detailing how you meet the person specification.
Registered Charity
0
We tackle the root causes of homelessness to help people get off, and stay off, the streets.
Thank you!
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row is recruiting for a Health Inclusion Manager. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.
This is a permanent full-time role (35 hours per week) with a salary of £41,175.
Job located at The Dellow Centre, London E1 7SA.
Auto enrolment from day one into the People’s Pension.
The role will lead, coordinate and develop Providence Row’s Health Inclusion Service so that people experiencing homelessness and multiple disadvantage can access high-quality, inclusive health and wellbeing support. Also to oversee the Health Hub, Health & Wellness Fairs and associated partnerships, ensuring delivery is safe, effective, well-coordinated and aligned with organisational priorities and funding requirements.
Closing date is Monday 05 October 2026.
To apply, please upload your CV with a covering letter detailing how you meet the person specification.
Registered Charity
0
We tackle the root causes of homelessness to help people get off, and stay off, the streets.
Thank you!
Fire Safety Advisor
B&D Reside | £55,000-£65,000 | Hybrid - Barking / Sites / Home | Contract with potential to become permanent
Goodman Masson are delighted to be supporting B&D Reside with the appointment of a Fire Safety Advisor, a newly created position within their Asset Management team.
This is an excellent opportunity for an experienced fire safety professional to join an organisation with a strong commitment to resident safety and play a key role in strengthening fire safety compliance, assurance and risk management across its housing portfolio.
Working closely with the Fire Safety Manager, you will provide specialist technical advice across B&D Reside, supporting the Responsible Person and wider teams to ensure statutory and regulatory obligations are met.
The Opportunity
As Fire Safety Advisor, you will play a key role in ensuring B&D Reside's fire safety programme is delivered effectively, on time and to the required standards.
You will work across Compliance, Repairs, Building Safety, Estates, Health & Safety, Asset Management and Housing Management, providing technical expertise and helping to embed a positive, consistent fire safety culture across the organisation.
The role will have a particular focus on complex and higher-risk residential buildings, fire risk management, technical assurance, regulatory compliance, data governance and continuous improvement.
You will also have the opportunity to influence how B&D Reside manages and improves its fire safety information, systems and processes as the organisation continues to develop its approach to the Golden Thread and building safety information.
Key Responsibilities
- Support the Fire Safety Manager in developing and delivering fire safety policies, strategies and annual action plans.
- Undertake fire safety inspections and risk reviews, developing appropriate action plans and remediation requirements.
- Manage and oversee fire risk assessment programmes, ensuring assessments are completed to a high standard and within required timescales.
- Provide expert technical advice on fire safety across B&D Reside's property portfolio.
- Support fire safety improvement projects across Asset Management, Compliance, Repairs and Building Safety.
- Quality assure fire risk assessments, surveys, remedial works and wider fire safety activity.
- Maintain and develop comprehensive fire safety risk registers, ensuring risks, mitigations and actions are properly tracked.
- Investigate fire-related incidents, dangerous occurrences and near misses, identifying lessons learned and improvement opportunities.
- Support the delivery of PCFRAs and PEEPs where required.
- Oversee key fire safety documentation including evacuation plans, fire statements and supporting evidence.
- Work with external consultants and stakeholders on Fire Action Plans and the rollout of the triple pathway evacuation system.
- Provide oversight of Fire Incident Reporting, Fire & Rescue Service compliance and Regulation 38 certification processes.
- Act as an operational interface with relevant regulatory bodies and Fire & Rescue Services.
- Support the management of fire safety requirements across Higher Risk Buildings where required.
- Ensure key building information, including Regulation 38 information, as-built documentation, floor plans, PEEPs, evacuation strategies and fire safety records, is accurate and up to date.
- Act as the data steward for fire safety information, ensuring robust governance, accuracy and data quality.
- Support digital improvement initiatives and the development of effective fire safety information management systems.
- Promote resident engagement and ensure fire safety information is communicated clearly and effectively.
- Develop strong relationships with internal and external stakeholders, including contractors, consultants, the Council and Fire & Rescue Services.
- Horizon scan for changes in legislation, regulation and best practice, ensuring B&D Reside responds proactively.
- Contribute to committees, senior management meetings and reporting requirements relating to fire safety.
About You
We are looking for an experienced fire safety professional with a strong technical ba
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Homelessness Prevention and Recovery Worker
We are seeking an experienced homelessness professional to provide intensive, trauma-informed support to people facing rough sleeping and housing instability.
Position: Senior Homelessness Prevention and Recovery Worker
Location: Charnwood, Leicestershire, with remote and community-based working
Salary: £27,110
Hours: Full-time, 37 hours per week
Closing Date: Friday 16th October
We reserve the right to close this advert early if we receive a high volume of suitable applications.
About the Role
This is an exciting opportunity to help shape a new service supporting people who are sleeping rough, have experienced repeated or long-term homelessness, or are at immediate risk of returning to the streets.
Managing a small caseload of approximately six to eight people, you will provide intensive, flexible and relationship-based support. You will work alongside each person to secure and sustain suitable accommodation, overcome barriers and develop greater confidence, independence and community connections.
Key responsibilities include:
- Completing strengths-based, trauma-informed assessments and personalised support plans
- Supporting people with housing, benefits, budgeting, household essentials and daily living skills
- Helping individuals access health, mental health, substance use and other specialist services
- Working with local authorities, housing providers, landlords and community partners
- Responding appropriately to safeguarding concerns, risks and crises
- Undertaking outreach, home visits and community-based appointments
- Maintaining accurate case records and contributing to service monitoring and evaluation
- Advocating for clients and coordinating effective multi-agency support
Some occasional evening and weekend work may be required.
About You
You will have experience of supporting adults affected by homelessness, rough sleeping, housing instability or multiple and complex needs. You will understand homelessness legislation, housing options, tenancy sustainment and adult safeguarding.
You will be confident completing assessments, developing support plans and working collaboratively with housing, health, social care and other agencies. An understanding of trauma-informed, psychologically informed or recovery-focused practice would be an advantage.
Patient, resilient and non-judgemental, you will be able to build trusting relationships with people who may have experienced trauma, exclusion or repeated disengagement from services. You will combine persistence and flexibility with sound professional boundaries and effective risk management.
A full driving licence and access to a vehicle, or another reliable means of travelling throughout Charnwood and Leicestershire, is required. This role is subject to an enhanced DBS check.
About the Organisation
You will join a small, close-knit charity working to tackle homelessness and help local people build safer, more stable lives.
The organisation offers a collaborative and supportive working environment, additional holiday, flexible working and training from day one. You will be encouraged to develop your skills while contributing to a service designed to create meaningful and lasting change.
Other roles you may have experience of could include Homelessness Support Worker, Senior Support Worker, Housing Support Worker, Rough Sleeper Outreach Worker, Tenancy Sustainment Officer, Recovery Worker, Resettlement Worker or Complex Needs Support Worker.
Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP
Thank you!
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Skipton. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Brighton. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
How to Apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Are you a creative person looking for role where you can make a lasting difference to people experiencing homelessness in Oxford?
This post is offered as a 12 month fixed term contract until 11 October 2027, or secondment for internal staff (maternity cover)
We are looking for a Complex Caseworker to join our Rough Sleeper team in Oxford who provide intensive support to people with complex needs experiencing homelessness. This passionate team offer person centred support service to help people who require a specialist intervention approach to support them through the transition from rough sleeping into sustainable accommodation.
In this role you will work collaboratively with the Rough Sleeper Navigator Coordinator and Outreach team as well as relevant partner agencies in Oxford to deliver sustainable outcomes to clients.
- You will advocate for clients who have been some of the most marginalised in the local area, to make a real and long lasting difference to their recovery.
- You will be responsible for overseeing a caseload of clients and providing day to day support to clients with their transition from the streets into accommodation and independent living with a strong focus on tenancy sustainment and rescue.
- This includes working with people on health, housing, employment and training support. You will be given support to build strong relationships with a range of other services to find creative and sustainable routes to recovery for clients.
- You’re typical working hours will be Monday – Friday, with flexibility to work outside of these hours at times to support the team through SWEP.
About you
Above all we are looking for people who share our values; who are passionate about supporting our clients to sustain their recovery. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you as we value transferable skills. Potential can be equally as important as experience, so if you think you have what it takes, please do apply!
- If you have good communication skills, with the ability to network and build effective relationships with a variety of people,
- You should have a good working understanding of supporting vulnerable with complex needs, such as substance use, mental and physical health issues, and the ability to understand the difficulties they experience in accessing services that full meet their needs.
- We will provide you with support, supervision and training so that you can develop the necessary skills to offer a high quality service to clients.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 23 September 2026
Interview and assessments on 6-9 October 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Thank you!
Operational Manager – Supported Housing
We are seeking an experienced Operational Manager to lead a supported housing service for people experiencing homelessness and complex support needs.
Position: Operational Manager
Location: Brighton
Salary: £38,827 per annum
Hours: 37 hours per week, Monday to Friday, with some weekend management presence on site, agreed with the Senior Manager
Contract:Fixed term to 30 June 2027
Closing date: CV to be reviewed on a rolling basis
About the role
This is an excellent opportunity for an experienced homelessness, supported housing or complex needs professional to lead the safe and effective delivery of a residential support service in Brighton.
You will manage and support a dedicated staff team, ensuring residents receive high-quality, person-centred support within a psychologically and trauma-informed environment. You will have responsibility for safeguarding, health and safety, risk management and housing management, while building effective relationships with commissioners, statutory services and community partners.
As the service is due to close at the end of the contract period, you will also play a key role in its planned demobilisation, working closely with partners to ensure residents are supported to move on safely and appropriately.
Key responsibilities include:
- Leading, managing and developing the staff team, including supervision, performance, training and wellbeing.
- Ensuring residents receive effective support, advice, assessment and regularly reviewed support plans.
- Embedding psychologically and trauma-informed approaches across the service.
- Managing safeguarding, risk, health and safety and crisis response.
- Overseeing referrals, housing management, voids, arrears and licence agreements.
- Monitoring outcomes, quality standards and contractual performance.
- Developing strong relationships with commissioners, local authorities and partner agencies.
The role includes participation in an out-of-hours on-call rota and providing a management presence on site for one weekend day every four weeks.
About you
You will have experience of managing support services for vulnerable people with high and/or complex needs, ideally gained within homelessness, supported housing, rough sleeping, substance misuse, mental health or a related service.
You will be an experienced people manager with a strong understanding of adult safeguarding, risk management and health and safety. Experience of residential services and knowledge of relevant housing legislation will be valuable.
You will be resilient, approachable and confident, with excellent communication skills and the ability to lead a team through a period of change while maintaining a consistently high-quality service.
About the organisation
You will be joining an established charity providing housing, support and specialist services to people experiencing homelessness, vulnerability and disadvantage.
The organisation is committed to empowering people, delivering excellent services and working collaboratively to create positive and lasting change.
Other roles you may have experience of could include: Supported Housing Manager, Homelessness Service Manager, Service Manager, Supported Accommodation Manager, Housing Support Manager, Complex Needs Service Manager, Hostel Manager, Residential Services Manager, Homelessness Manager or Operations Manager
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Peer Recovery Worker will support people who are sleeping rough, at risk of rough
sleeping, or going through important stages in housing and recovery. The main purpose
of this role is to help reduce the harm caused by rough sleeping.
You will listen, build trust, give practical help and share clear information. You will help
people connect with the right support, including housing, health care, drug and alcohol
services, benefits advice, community groups, and services based at WSUP.
WSUP is not a drug and alcohol treatment provider, so this role does not involve
clinical treatment or specialist interventions. Instead, you will help people understand
their options, prepare for appointments, overcome barriers and stay connected with
services that can meet their needs.
You do not need to have all the answers.
We are looking for someone who is kind, reliable, calm and able to support people
without judgement. We welcome applications from people who have lived experience of homelessness,
addiction or recovery, and who feel ready to use that experience to support others
safely and positively.
This is a 12-month fixed-term post, with the possibility of extension for up to a further two years, subject to funding and organisational requirements.
Key Responsibilities
Engagement
- Build trusting and respectful relationships with people experiencing roughsleeping, homelessness, substance use, poor mental health or social isolation.
- Engage people in the Target Priority Group cohort through drop-ins, planned appointments, informal conversations and outreach.
- Provide emotional and practical support, listening and helping people feel heard.
- Use lived experience, where appropriate, to build connection, reduce stigma and inspire hope.
- Encourage people who may be unsure about housing, treatment or other support to explore their options at their own pace.
- Maintain contact during periods of disengagement, relapse, crisis or transition, within the boundaries of the role.
- Help people identify their own goals, strengths and next steps.
- Support or co-facilitate peer, recovery or wellbeing activities where appropriate.
Practical support and navigation
- Provide clear, accurate information about local treatment, health, housing, benefits and community services.
- Introduce people to co-located services at WSUP and help them understand what each service can offer.
- Provide warm handovers and accompany people to appointments where this is helpful, agreed and within the service plan.
- Help people with practical tasks such as phone calls, forms, identification, benefits enquiries and gathering information for appointments.
- Work closely with treatment, outreach, housing, health and other partners so that support is coordinated and responsibilities are clear.
- Advocate for people when stigma, exclusion or difficult processes create barriers to support.
- Support people at key transition points, including moving from the street into accommodation, leaving hospital, prison or treatment, or returning to services after disengagement.
- Help people connect with local groups, activities and community support that may improve wellbeing and reduce isolation.
- Support day-to-day service delivery by staffing open sessions including Saturdays (on rota), covering reception duties and attending relevant team and management meetings.
Recording, safety and outcomes
- Record all contacts, actions, referrals, risks and outcomes accurately and promptly on WSUP's case management system.
- Complete triage/ONS4 wellbeing monitoring at the agreed stages.
- Complete ERSRAT monitoring across the newly registered guests, active caseload, including baseline information and follow-up reviews.
- Identify safeguarding concerns, immediate risks and changes in a person's situation, and report or escalate them without delay.
- Follow WSUP procedures on confidentiality, consent, information sharing, lone working, incidents, professional boundaries and health and safety.
- Contribute to support plans, case reviews and multi-agency discussions.
- Help collect guest feedback, case studies and evidence of outcomes, with appropriate consent.
Working with co-located services
- Welcome and introduce people to visiting and co-located professionals.
- Help guests prepare for conversations with treatment, housing, health, benefits and other services.
- Share relevant information in line with WSUP policies and procedures.
- Follow up agreed actions and help guests understand what will happen next.
- Avoid taking over duties that belong to specialist, statutory or treatment providers.
Person Specification
Essential skills & experience
- Experience of supporting people affected by homelessness, rough sleeping, substance use, poor mental health or other disadvantages.
- Ability to build trusting relationships with people who may have had poor experiences of services.
- Good listening, communication and practical problem-solving skills.
- Ability to explain information clearly and support people to make their own choices.
- Ability to work positively with colleagues, co-located services and external partners.
- Ability to maintain clear professional boundaries.
- Ability to recognise and respond to safeguarding and risk concerns.
- Ability to organise a varied workload and keep accurate records.
- Commitment to equality, inclusion and non-judgemental practice.
- Willingness to work flexibly, including outreach and occasional evening or weekend work where agreed.
Desirable skills & experience
- Personal lived experience of substance use, recovery, homelessness or related issues, with the ability to use this experience safely and appropriately.
- Peer mentor or peer support training or qualification.
- Experience of helping people access treatment, health, housing or community services.
- Knowledge of local services in Greenwich or South East London.
- Basic computer skills. Training and support can be provided.
Registered Charity
1 - 5
A community free from hardship and housing instability.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for 3 compassionate and resilient Support Worker's to join our Young People service located in Islington. No experience or personal care required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
- Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Islington Young People's Assessment Centre is a 24-hour staffed supported housing service that provides accommodation and support for young people leaving care, unaccompanied asylum-seeking children, young people experiencing homelessness, and those at risk of homelessness.
As a Support Worker, you will play a vital role in creating a safe, supportive and welcoming environment throughout the day, ensuring young people feel secure, respected and supported. You will help maintain the smooth running of the service, respond to welfare needs, and work collaboratively with the wider team to support young people to achieve positive outcomes and move towards greater independence.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Build positive, professional and trusting relationships with young people.
- Provide emotional and practical support throughout the night.
- Ensure the safety and wellbeing of young people and the service environment.
- Carry out regular welfare and health and safety checks in accordance with service procedures.
- Respond appropriately to incidents, emergencies and safeguarding concerns.
About you:
- Is passionate about supporting young people to achieve their goals and aspirations.
- Understands the challenges faced by care leavers, young people experiencing homelessness and unaccompanied asylum-seeking children.
What you'll bring:
Essential
- Experience supporting young people, vulnerable adults or individuals with support needs, either in a professional or voluntary capacity.
- Ability to build positive relationships and maintain professional boundaries.
- Good written and verbal communication skills.
- Ability to work waking night shifts and respond effectively to emergencies.
Desirable
- Experience working within supported housing, homelessness, mental health, care leaver or young people's services.
- Knowledge of safeguarding, trauma-informed practice and risk management.
- NVQ Level 2/3 in Health & Social Care or equivalent qualification.
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Crisis Skylight Merseyside offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Merseyside.
Location: Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
Hours: 35 per week between the hours of 8.30am – 5pm
Contract: Fixed Term - 6 months
About the role
As a Coach Lead Worker in the Coaching team, you will play a key role in supporting individuals that are homeless or at risk of homelessness. You will work with people who have varying levels of engagement with the service: some will work with you in a more planned and structured way, and some are in more complex situations and will require support from other agencies.
As a Lead Worker you will:
- Support members to develop and follow a personalised plan to end their homelessness sustainably.
- Empower and upskill members to be proactive in their accommodation search and access other relevant support services to meet their needs.
- Provide support with practical aspects of their route out of homeless, including access to housing, benefits, and other relevant needs.
- Lead Work a caseload and provide effective case management in line with the Crisis Case Management Framework.
The key to success will be your ability to make collaborative, consistent and psychologically informed relationships with members, services, colleagues, and partner organisations.
Skills, knowledge, and experience vital to succeeding in this role:
- Passionate about and dedicated to ending homelessness sustainably.
- Comprehensive understanding and experience of accessing housing via private rented sector, local authorities, housing associations, supported providers and others.
- Good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation
- Proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experienced homelessness.
- Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.
- Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.
- Flexible and adaptable to change.
- Strong team player, able to use own initiative and reflect on your own practice.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below.Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Thursday 24th September 2026 at 23:59
Interview process: Competency-based interview
Interview date and location: No longer going to be on Monday 28 September 2026. New date TBC.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team via our website and we will be happy to discuss how we can help.
For more information about our work please visit our website.
Registered Charity Numbers: E&W1082947, SC040094
Thank you!
Do you want to get out there and work in a role where you will support an end to rough sleeping in Bristol?
St Mungo’s Bristol Street Outreach Team will be recruiting to a number of Outreach Worker roles as part of an increased number of opportunities across rough sleeping services. This could include working with focused groups of clients including those residing in vehicles on the roadside or people who have been rough sleeping for a particularly long time, some of whom are part of the ‘Target Priority Group (TPG)’.
Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.
Working as an Outreach Worker you will:
- Work with people who are rough sleeping to assess their needs and deliver a person-centred support that meet peoples individual needs and connect them to suitable housing options. This could also include working alongside people who are residing in vehicles on the roadside.
- Balance time in the community, on Outreach, working with people where they are sleeping or spending their days, alongside time in the office completing administrative tasks and attending meetings.
- Help people access vital services like healthcare, substance use support, and adult social care.
- Work in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
It’s not always an easy job, but the opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping can be highly rewarding.
You will work on a weekly shift rota including mornings, evenings, weekends and bank holidays. This helps us to ensure we are available to support people experiencing homelessness when they need us the most. Shifts can vary particularly during periods of extreme weather.
About you
We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in these rewarding roles; if you are ready to get out there and support our clients, we encourage you to apply!
- You will have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
- If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.
- Due to the nature of this role a full UK or equivalent driving license is desirable for this post, and/or competency in cycling.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 24 September 2026
Interview and assessments on: 5-6 October 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full Time | Permanent Contract
Salary: £12.71 per hour (increasing to £13.45 after 6 month probation)
Are you passionate about supporting vulnerable women to overcome challenges, rebuild confidence and achieve greater independence?
Harrogate Homeless Project is seeking a compassionate and dedicated Women’s Support Worker to join our Client Services Team. This rewarding role provides vital support to women experiencing homelessness and housing insecurity, helping them access the services, opportunities and encouragement they need to move forward with their lives.
Working across our hostel, Springboard Day Centre and supported accommodation, you will provide person-centred support in a safe, welcoming and non-judgemental environment. You’ll be part of a supportive team committed to empowering women to achieve positive outcomes and maintain sustainable tenancies.
Key Responsibilities
- Provide day-to-day support and assistance to female clients living within our hostel and supported accommodation.
- Deliver a professional and welcoming reception service to clients, visitors and members of the public.
- Support the induction of new female residents, ensuring all relevant paperwork and processes are completed.
- Work closely with caseworkers to encourage and support clients to engage with agreed support activities and appointments.
- Build positive, professional and trusting relationships with clients, providing practical and emotional support where appropriate.
- Maintain a safe, non-discriminatory and inclusive environment for all clients.
- Manage client behaviour in accordance with organisational policies and procedures, issuing warnings and evictions where necessary.
- Collect service charges and donations, ensuring accurate cash handling and record keeping.
- Maintain accurate client records, support notes and incident logs using HHP’s database systems.
- Carry out health and safety checks, including room inspections, to ensure accommodation remains safe and suitable.
- Support the reporting and resolution of maintenance issues within client accommodation.
- Assist clients with housing benefit applications and related documentation.
- Support the induction and supervision of volunteers.
- Work collaboratively with colleagues, volunteers and partner agencies to achieve positive client outcomes.
- Contribute to fundraising events, promotional activities and the wider work of the charity.
What We Are Looking For…
We are looking for someone who is caring, resilient and committed to supporting women facing complex challenges.
Reporting to: Senior Support Worker
Location: Harrogate, North Yorkshire
Contract: Permanent
This post is restricted to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. The role involves direct support, room checks and accommodation-related work with vulnerable female residents where privacy, dignity and wellbeing are central to the role.
Benefits Include
- Opportunities for professional development and training.
- 33 days annual leave (including bank holidays) plus birthday leave.
- Healthcare package.
- Travel benefits.
- Workplace pension scheme.
- The opportunity to make a real difference in the lives of women experiencing homelessness.
About Us
Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.
We work with partners to give people facing disadvantage hope of a different future and empower people to change their lives through support, accommodation and opportunity.
Harrogate Homeless Project is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.
How to Apply
Please send your CV and a brief covering letter to Eden Makey or call for an informal conversation about the role.
Closing Date: 4 October 2026
We will assess applications as they are received and interview suitable candidates on a rolling basis. Therefore, we reserve the right to close this vacancy earlier than the stated closing date if a suitable candidate is appointed. Early applications are encouraged.
The client requests no contact from agencies or media sales.