280 Housing and homelessness jobs

Job Role: Complex Lives Navigator

Salary: £20,960 per year (full time equivalent £26,200)

Hours: 30 hours per week

Contract type: Permanent

Location: Weymouth

Additional information:

• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
• Participation in an outreach rota which will include early mornings, evenings and weekends.
• Partipcate in an out-of-hours on-call rota.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Complex Lives Navigator, you’ll be on the front line of supporting people experiencing rough sleeping, delivering the Reach Out offer directly to individuals who may be disengaged from services. You’ll work proactively to reach some of the most vulnerable people in our community, providing specialist drug and alcohol support where it’s needed most.

You’ll be a key member of our established Rough Sleeper Outreach team, taking part in early‑morning outreach and acting as a trusted point of contact for people seeking support with substance misuse.

Working within the Reach Out (Waythrough) project, you’ll collaborate closely with partner teams to identify appropriate housing pathways, contribute to weekly Multi‑Disciplinary Team (MDT) meetings, attend specialist training, and access targeted interventions that support individuals with complex needs to achieve stability and long‑term recovery.

What you’ll be doing:

• Develop and implement person-centred support with individuals with complex needs.
• Recognise needs regarding substance misuse, mental health, domestic abuse, personality disorders and other psychological and behavioural issues.
• Establish supportive, trusting and professional relationships with service users using a Trauma Informed Approach.
• To maintain complete, accurate and up to date client records.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Full driving licence and access to own car for work purposes.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Terms and Conditions

Job title: Co-production Coordinator

Reports to: Head of Practice

Direct reports: Peer Mentors and Women across WIP’s Lived Experience Groups  

Start date: TBC 

Salary: Actual salary £21,541.20 per annum FTE £35,902 per annum (inclusive of £3,990 Southeast weighting) 

Working hours: Part time – 21 hours per week  

Contract: Fixed term until 30 March 2029 (with the possibility of extension, subject to funding) 

Location: Across Lambeth and Hybrid

Job Purpose

To work alongside women with experience of the criminal justice system, homelessness and housing insecurity, supporting them to have a meaningful say in how Women in Prison’s housing programme is designed and delivered.

You will create safe, supportive opportunities for women to get involved, develop peer mentoring and training, and help ensure that what we learn from women’s experiences is used to improve services and influence wider change across Lambeth.

Key Responsibility Areas

1. Support women to have a meaningful say in the housing programme and how it develops

2. Support women to use their lived experience, develop their skills and take part in peer mentoring and other opportunities

3. Help make sure that what we learn from women’s experiences is used to improve services and influence wider change

4. Work with women to develop and deliver accessible training and resources on housing rights and maintaining a tenancy

Please download recruitment pack for the full job description

Fire Safety Coordinator

B&D Reside | £30,000-£45,000 | Hybrid - Barking / Sites / Home | Contract with potential to become permanent

Goodman Masson are delighted to be supporting B&D Reside with the appointment of a Fire Safety Coordinator.

This is an exciting opportunity for a highly organised and detail-focused professional to join B&D Reside's Fire Safety Team and play a key role in supporting the delivery of fire safety and compliance programmes across the organisation's housing portfolio.

Reporting to the Fire Safety Manager, you will be responsible for coordinating programmes of work, monitoring remedial actions, maintaining accurate compliance records and supporting the team to ensure fire safety requirements are delivered effectively and within agreed timescales.

This is a particularly good opportunity for someone looking to develop their career within fire safety, building safety, compliance or property management within a social housing environment.

The Opportunity

As Fire Safety Coordinator, you will act as a key link between the Fire Safety Team, Fire Safety Assessors, Building Safety, Compliance, Repairs, Asset Management, Housing Management, contractors and external stakeholders.

You will help ensure that fire risk assessments, inspections, remedial works and associated actions are properly coordinated, recorded and monitored.

The role combines programme coordination, compliance monitoring, data management, stakeholder engagement and administrative support, making it an important position in ensuring B&D Reside's fire safety obligations are consistently met.

Key Responsibilities

• Coordinate and monitor B&D Reside's fire safety programme of work, ensuring assessments, reviews and actions are completed and tracked.
• Maintain accurate fire safety records, compliance information and reporting dashboards.
• Monitor performance against fire safety programmes and escalate overdue or high-risk actions.
• Support the quality assurance of Fire Risk Assessments and associated documentation.
• Work closely with Fire Safety Surveyors to coordinate the delivery of fire safety works and services.
• Support the development and implementation of plans for high-risk buildings, including interim measures where required.
• Liaise with Building Safety, Housing Management, Compliance, Repairs, Estates, Communications and Asset Management teams.
• Coordinate with external stakeholders including contractors, assessors, the Council and Fire & Rescue Service.
• Support audits, inspections and regulatory reporting through effective record keeping and compliance monitoring.
• Provide administrative support to the Fire Safety Team, including preparing reports and correspondence and coordinating meetings.
• Support the delivery of resident engagement strategies, particularly across higher-risk buildings.
• Carry out fire safety inspections and support the management and tracking of identified risks and remedial recommendations.
• Assist with incident management and responses to fire and building safety incidents or compliance failures.
• Support fire and building safety training and awareness sessions for residents and building users.
• Keep up to date with changes in fire safety, building safety legislation and industry best practice.
• Identify opportunities to improve processes, reporting and the overall effectiveness of fire safety management.

About You

We are looking for someone with experience in fire safety, building safety, health & safety, property management or a related environment.

You will ideally have:

• Experience working within building safety, fire safety, health & safety, compliance or property management.
• Knowledge of relevant fire and building safety legislation, including the Fire Safety Act 2021 and Building Safety Act 2022.
• Experience supporting risk assessments, audits and compliance checks.
• Strong organisational and programme coordination skills.
• Excellent attention to detail and the ability to maintain accurate records.
• Strong written and verbal communication skills.
• Experience producing

About the role:

For someone moving away from rough sleeping, having a safe place to stay can be the first step towards something much bigger. Gray’s Inn Road is a 16 bed short stay service in Camden, giving people the stability, support and breathing space they need to begin rebuilding their lives and move towards a home they can sustain.

As Service Manager, you’ll lead the team that makes that possible. You’ll create a service where people are treated with dignity, listened to and supported as individuals, while giving your team the leadership, challenge and encouragement they need to do their best work. From the quality of assessments and support planning to safeguarding, risk management and move on, you’ll set the standard for practice and make sure residents receive consistent, psychologically informed support that responds to what matters to them.

You’ll also build the relationships that help people move forward. Working closely with housing, health, substance use, criminal justice and other partners, you’ll help remove barriers, strengthen pathways into support and create more opportunities for residents beyond the service. Alongside this, you’ll take ownership of the wider performance of Gray’s Inn Road – keeping a close eye on quality, outcomes, housing management, health and safety, budgets and contractual expectations, and always looking for ways the service can become even better.

At Single Homeless Project (SHP), we want our managers to do more than keep services running; we want them to shape what great support looks like. You’ll have the space to bring ideas, develop your team and influence how Gray’s Inn Road continues to grow, while building your own leadership experience within one of London’s largest homelessness charities. With training, support and opportunities to develop across SHP, this is a role where you can grow your career while seeing the difference your leadership makes to people’s lives.

About you:

• You’re an experienced and compassionate leader who knows how to get the best from a team, set clear standards and create a culture where both staff and residents can thrive.
• You understand the realities of homelessness and multiple disadvantage, and can lead psychologically informed, person-centred practice that balances choice, independence, safeguarding and risk.
• You’re confident navigating complex situations and making sound decisions, while supporting your team to stay curious, consistent and focused on what will make the biggest difference for each person.
• You’re a natural relationship builder who can bring partners together, challenge when needed and create stronger pathways into housing, health and other support.
• You’re comfortable taking ownership of the whole service — from quality and performance to housing management, health and safety and budgets — and you’re always looking for ways to make things work better.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 20th September at midnight

Interview Date: Wednesday 30th September online via Microsoft Teams

Please note there will be a second stage interview in service in Camden for suitable candidates

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Director of Strategic Asset Management

The Opportunity

Goodman Masson is delighted to be partnering with Moat Homes on the appointment of a Director of Strategic Asset Management.

This is a high-profile strategic leadership position, responsible for shaping and delivering Moat's long-term approach to asset management, investment, sustainability and planned works across its property portfolio.

Reporting to the Executive Director of Existing Homes, you will provide expert leadership across strategic asset management, ensuring Moat's homes are fit for the future, meet regulatory and quality requirements, deliver value for money and ultimately provide excellent outcomes for customers.

This is an opportunity for an established senior housing professional to play a central role in determining how Moat invests in, manages and optimises its assets over the short, medium and long term.

Your Role

As Director of Strategic Asset Management, you will lead the development and delivery of Moat's asset strategies and investment plans across three key horizons:

• 30-year long-term asset strategy
• 10-15 year medium-term investment planning
• 1-5 year short-term delivery programmes

You will ensure these strategies are aligned with Moat's wider Existing Homes strategy and organisational objectives, while ensuring the portfolio is positioned to meet future housing quality, building safety, sustainability and customer requirements.

You will provide visible leadership across the Strategic Asset Management team, creating a culture of high performance, accountability and continuous improvement.

Key Responsibilities

Strategic Asset Management & Investment

• Lead the development and implementation of Moat's asset management strategies and investment plans.
• Drive asset optimisation and portfolio modelling to ensure investment decisions are based on robust data and intelligence.
• Develop property investment proposals and stock rationalisation options for consideration by the Investment Committee and Board.
• Oversee the management and investment strategy for non-domestic assets.
• Ensure investment programmes are coordinated, deliverable and aligned with Moat's strategic priorities.
• Lead the development of strategies that ensure homes meet Decent Homes, building safety and net zero / MEES requirements.

Major Works, Planned Investment & Sustainability

• Oversee the delivery of major works and stock improvement programmes.
• Provide strategic leadership for retrofit and sustainability programmes.
• Ensure annual investment programmes are delivered effectively against agreed budgets, timescales and KPIs.
• Work collaboratively with investment, major works, responsive maintenance and compliance teams to ensure programmes are coordinated.
• Ensure customer insight and engagement are embedded into programme design and delivery.

Commercial & Financial Leadership

• Lead the strategic approach to procurement for major works and investment programmes, working closely with Procurement and the Executive Director of Existing Homes.
• Challenge existing approaches to contract and programme delivery to drive improved performance and value for money.
• Embed strong commercial approaches to contract management and cost control.
• Take overall responsibility for financial management and cost control across investment and compliance budgets.
• Work closely with Finance and Insight on performance analysis, budgetary controls and financial reporting.
• Identify and pursue relevant grant opportunities to maximise Moat's investment capacity.

Data, Performance & Assurance

• Ensure Moat's asset management databases are accurate, current and reflective of the condition of its property portfolio.
• Lead programmes of data collection and improvement to ensure the organisation has reliable and actionable asset intelligence.
• Oversee relevant regulatory and external data returns.
• Develop and monitor KPIs, with a particular focus on areas of customer and business risk.

Are you an organised, solution-focused administrator with experience in financial reconciliation?

We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation  Administrator for a12 month fixed term contract, or secondment for internal candidates.

In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support.   

Key responsibilities include:

• Processing property services related invoices and payments.
• Ensuring accurate contractor reconciliation against works completed, and resolving discrepancies.
• Using relevant IT systems and processes including our Asset Management System.
• Maintaining accurate repairs and financial data, producing reports, and identifying trends, risks, and areas for improvement.
• Providing effective administrative support and compliance, while providing high quality customer service, through shared inboxes and phonelines.  

You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In this role you will be part of a team delivering a quality service that makes a real difference to our residents across multiple accommodation services.

Where you’ll be working

You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

What we’re looking for

If you can demonstrate the following experience and skills, we'd encourage you to apply:

• Experience in financial reconciliation, invoice processing or payment control.
• Working knowledge of Schedule of Rates (SOR) and repairs processes.
• Experience using housing or repairs management systems.
• Strong organisational skills with the ability to manage competing priorities.
• Confident using Microsoft Office and other IT systems to complete administrative tasks.
• Ability to build positive working relationships with colleagues and external partners.
• A customer-focused approach to problem-solving and task prioritisation.

Experience in a housing, homelessness or charity setting is beneficial but not essential. Knowledge of housing options, including semi-independent and supported accommodation, would be an advantage.

We're looking for someone who takes ownership, works collaboratively and cares about making a positive difference to the people we support.

How to apply

Please note, we may close this advert early and recommend early application if you are interested in this post. 

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button on our website to submit your CV and answer our four application questions online. 

Closing date: 10:00 am on 22 September 2026

Interview and assessments on: October 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits

Benefits: 25 days annual leave + bank holidays (pro rated), 3% matched pension contribution, employee benefits scheme

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

Equal Opportunities

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.

Job Purpose

As one of our High Support Needs IDVAs, you will be part of our experienced and dedicated adult team reporting to the HSN IDVA Manager covering the Canterbury District area, and your role will include a mixture of working from Catching Lives homeless centre, community and office working.

You’ll be providing a high-quality, frontline service to survivors of domestic abuse and play a crucial role in advocacy, risk assessment, safety planning and empowerment for our clients with more complex needs. You will assist them in recognising the features and dynamics of domestic abuse which are impacting their situation and help them to regain control of their lives. You will support them to make informed and safe choices and to move forward. You will provide a weekly drop-in at Catching Lives and will co-work with clients as appropriate.

Alongside working with survivors, you will develop and maintain productive relationships with partner organisations to strengthen multi-agency working and improve service outcomes for survivors. As the HSN IDVA, you will provide enhanced casework support to individuals within the EHCF client group, delivering support in community settings, in partnership with agencies such as Porchlight and the RSI team, and remotely via telephone where appropriate.

We are looking for someone with a genuine passion for supporting people who is confident, resilient and can build strong relationships.

You will have experience of delivering domestic abuse interventions with survivors, including some whose individual circumstances are more complex. This might include clients with issues such as homelessness, poor mental health or drugs and alcohol use.

The nature of this work and being exposed to survivors’ trauma and challenges can have a negative impact on our own wellbeing as support workers, and therefore good self-awareness and the ability to recognise our own needs and put in place appropriate boundaries is essential. All team members are expected to exercise self-care and attend regular clinical supervision to mitigate the potential impact of vicarious trauma.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

Main duties and responsibilities

• Provide high quality case work support and information to victims/survivors who have experienced domestic and/ or sexual violence and have high support needs.
• Support those who are experiencing domestic and sexual abuse to access services to keep themselves (and their children) safe and address their needs
• Identify and assess the needs of domestic abuse victims using an evidence-based risk identification checklist while taking a trauma informed approach
• Provide 1:1 support to survivors in the Ashford, Canterbury and Folkestone and Hythe districts, either over the phone, in community venues or at Rising Sun offices
• Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality
• Work as part of a team, supporting colleagues and building positive working-relationships with team members
• Attend regular clinical supervision and case review meetings
• Hold weekly information and advice drop in sessions and facilitate relevant programmes when required i.e. Freedom Programme
• Participate in street walks to meet and build relationships and trust with street homeless
• Advocate for high-risk victims with agencies who can help to address the domestic abuse by:
  • Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
  • Providing advocacy, emotional and practical support and information to survivors including in relation to legal options, housing, health and finance. 
  • Effective partnership working with all key agency partners (including housing and other specialist services, such as drug and alcohol support) to address the safety of high-risk victims and ensuring that their safety plans are coordinated particularly through the MARAC (multi-agency risk assessment conference).
• Identify training opportunities and provide training and support for housing staff and other relevant agencies as appropriate
• Provide both formal training and informal guidance/casework support to Catching Lives staff.
• Work with volunteers (where appropriate) to enhance the capacity of the service
• Be responsible for personal well-being and exercise appropriate self-care
• Attend wider team meetings to share learning and feed into organisational developments
• Ensure that the service user is at the heart of all service delivery by encouraging participation in service development and reporting on their recommendations and complaints
• Be willing and available to work occasional evenings and weekends to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken)
• Ensure publicity materials are effectively distributed as well as contributing to the development of literature

General

• At all times work professionally and to a high standard, setting an example to the wider team and external partners
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role
• At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
• Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

Person specification

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)

Qualifications

• An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (D)
• Independent Sexual Violence Adviser (ISVA) qualification (D)

Knowledge and Experience

• A good understanding of the causes and dynamics of domestic abuse including its impact on survivors, children and young people, families and communities. 
• A sound working knowledge of housing, welfare and policy relating to domestic and sexual violence
• Thorough knowledge of safeguarding practice, procedures and legislation (adults and children)
• At least two years’ experience of working directly with survivors affected by domestic abuse
• Experience of supporting individuals with mental health needs, including understanding the impact of mental ill health on wellbeing, safety, and recovery
• Experience of working with survivors of domestic abuse with complex needs for example homelessness, mental health issues, drugs and alcohol dependency (D)
• Experience of managing own case load, working under pressure and prioritising workload
• Experience of risk assessment and management, and safety planning
• Experience of multi-agency partnership work
• Experience of facilitating group programmes (D)
• Experience of delivering training (D)

Skills and attributes

• Excellent listening, written and verbal communication skills.
• Personal resilience
• Good self-awareness and ability to exercise effective self-care
• Competent in the use of Microsoft packages i.e. Word, Excel and Power Point
• Effective negotiation, advocacy and interpersonal skills, at all levels
• Ability to collect and collate data and write reports as appropriate to this role
• Ability to be self-motivating, work on own initiative and as part of a team
• Ability to liaise and work well with a diverse range of stakeholders
• Strong crisis management skills

 Other

• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• A commitment to the values and ethos of Rising Sun
• A commitment to fostering innovation in working practice
• A flexible approach to your work
• A commitment to respecting and valuing service users' perspectives and involvement in Rising Sun
• Able to drive and have access to a reliable car (D) (the post holder will be required to attend meetings and events across our areas of work)

Please visit our website to download and fill out an application form if you feel that this role would be a good fit for you, demonstrating how you meet the requirements of the person specification in your personal statement.

Senior Homelessness Prevention and Recovery Worker

We are seeking an experienced homelessness professional to provide intensive, trauma-informed support to people facing rough sleeping and housing instability.

Position: Senior Homelessness Prevention and Recovery Worker
Location: Charnwood, Leicestershire, with remote and community-based working
Salary: £27,110
Hours: Full-time, 37 hours per week
Closing Date: Friday 16th October

We reserve the right to close this advert early if we receive a high volume of suitable applications.

About the Role

This is an exciting opportunity to help shape a new service supporting people who are sleeping rough, have experienced repeated or long-term homelessness, or are at immediate risk of returning to the streets.

Managing a small caseload of approximately six to eight people, you will provide intensive, flexible and relationship-based support. You will work alongside each person to secure and sustain suitable accommodation, overcome barriers and develop greater confidence, independence and community connections.

Key responsibilities include:

• Completing strengths-based, trauma-informed assessments and personalised support plans
• Supporting people with housing, benefits, budgeting, household essentials and daily living skills
• Helping individuals access health, mental health, substance use and other specialist services
• Working with local authorities, housing providers, landlords and community partners
• Responding appropriately to safeguarding concerns, risks and crises
• Undertaking outreach, home visits and community-based appointments
• Maintaining accurate case records and contributing to service monitoring and evaluation
• Advocating for clients and coordinating effective multi-agency support

Some occasional evening and weekend work may be required.

About You

You will have experience of supporting adults affected by homelessness, rough sleeping, housing instability or multiple and complex needs. You will understand homelessness legislation, housing options, tenancy sustainment and adult safeguarding.

You will be confident completing assessments, developing support plans and working collaboratively with housing, health, social care and other agencies. An understanding of trauma-informed, psychologically informed or recovery-focused practice would be an advantage.

Patient, resilient and non-judgemental, you will be able to build trusting relationships with people who may have experienced trauma, exclusion or repeated disengagement from services. You will combine persistence and flexibility with sound professional boundaries and effective risk management.

A full driving licence and access to a vehicle, or another reliable means of travelling throughout Charnwood and Leicestershire, is required. This role is subject to an enhanced DBS check.

About the Organisation

You will join a small, close-knit charity working to tackle homelessness and help local people build safer, more stable lives.

The organisation offers a collaborative and supportive working environment, additional holiday, flexible working and training from day one. You will be encouraged to develop your skills while contributing to a service designed to create meaningful and lasting change.

Other roles you may have experience of could include Homelessness Support Worker, Senior Support Worker, Housing Support Worker, Rough Sleeper Outreach Worker, Tenancy Sustainment Officer, Recovery Worker, Resettlement Worker or Complex Needs Support Worker.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP

Fire Safety Advisor

B&D Reside | £55,000-£65,000 | Hybrid - Barking / Sites / Home | Contract with potential to become permanent

Goodman Masson are delighted to be supporting B&D Reside with the appointment of a Fire Safety Advisor, a newly created position within their Asset Management team.

This is an excellent opportunity for an experienced fire safety professional to join an organisation with a strong commitment to resident safety and play a key role in strengthening fire safety compliance, assurance and risk management across its housing portfolio.

Working closely with the Fire Safety Manager, you will provide specialist technical advice across B&D Reside, supporting the Responsible Person and wider teams to ensure statutory and regulatory obligations are met.

The Opportunity

As Fire Safety Advisor, you will play a key role in ensuring B&D Reside's fire safety programme is delivered effectively, on time and to the required standards.

You will work across Compliance, Repairs, Building Safety, Estates, Health & Safety, Asset Management and Housing Management, providing technical expertise and helping to embed a positive, consistent fire safety culture across the organisation.

The role will have a particular focus on complex and higher-risk residential buildings, fire risk management, technical assurance, regulatory compliance, data governance and continuous improvement.

You will also have the opportunity to influence how B&D Reside manages and improves its fire safety information, systems and processes as the organisation continues to develop its approach to the Golden Thread and building safety information.

Key Responsibilities

• Support the Fire Safety Manager in developing and delivering fire safety policies, strategies and annual action plans.
• Undertake fire safety inspections and risk reviews, developing appropriate action plans and remediation requirements.
• Manage and oversee fire risk assessment programmes, ensuring assessments are completed to a high standard and within required timescales.
• Provide expert technical advice on fire safety across B&D Reside's property portfolio.
• Support fire safety improvement projects across Asset Management, Compliance, Repairs and Building Safety.
• Quality assure fire risk assessments, surveys, remedial works and wider fire safety activity.
• Maintain and develop comprehensive fire safety risk registers, ensuring risks, mitigations and actions are properly tracked.
• Investigate fire-related incidents, dangerous occurrences and near misses, identifying lessons learned and improvement opportunities.
• Support the delivery of PCFRAs and PEEPs where required.
• Oversee key fire safety documentation including evacuation plans, fire statements and supporting evidence.
• Work with external consultants and stakeholders on Fire Action Plans and the rollout of the triple pathway evacuation system.
• Provide oversight of Fire Incident Reporting, Fire & Rescue Service compliance and Regulation 38 certification processes.
• Act as an operational interface with relevant regulatory bodies and Fire & Rescue Services.
• Support the management of fire safety requirements across Higher Risk Buildings where required.
• Ensure key building information, including Regulation 38 information, as-built documentation, floor plans, PEEPs, evacuation strategies and fire safety records, is accurate and up to date.
• Act as the data steward for fire safety information, ensuring robust governance, accuracy and data quality.
• Support digital improvement initiatives and the development of effective fire safety information management systems.
• Promote resident engagement and ensure fire safety information is communicated clearly and effectively.
• Develop strong relationships with internal and external stakeholders, including contractors, consultants, the Council and Fire & Rescue Services.
• Horizon scan for changes in legislation, regulation and best practice, ensuring B&D Reside responds proactively.
• Contribute to committees, senior management meetings and reporting requirements relating to fire safety.

About You

We are looking for an experienced fire safety professional with a strong technical ba

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Edinburgh Tollcross shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your support statement responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you a creative person looking for role where you can make a lasting difference to people experiencing homelessness in Oxford?

This post is offered as a 12 month fixed term contract until 11 October 2027, or secondment for internal staff (maternity cover)

We are looking for a Complex Caseworker to join our Rough Sleeper team in Oxford who provide intensive support to people with complex needs experiencing homelessness. This passionate team offer person centred support service to help people who require a specialist intervention approach to support them through the transition from rough sleeping into sustainable accommodation.

In this role you will work collaboratively with the Rough Sleeper Navigator Coordinator and Outreach team as well as relevant partner agencies in Oxford to deliver sustainable outcomes to clients.

• You will advocate for clients who have been some of the most marginalised in the local area, to make a real and long lasting difference to their recovery.
• You will be responsible for overseeing a caseload of clients and providing day to day support to clients with their transition from the streets into accommodation and independent living with a strong focus on tenancy sustainment and rescue.
• This includes working with people on health, housing, employment and training support. You will be given support to build strong relationships with a range of other services to find creative and sustainable routes to recovery for clients.
• You’re typical working hours will be Monday – Friday, with flexibility to work outside of these hours at times to support the team through SWEP.

About you

Above all we are looking for people who share our values; who are passionate about supporting our clients to sustain their recovery. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you as we value transferable skills. Potential can be equally as important as experience, so if you think you have what it takes, please do apply!

• If you have good communication skills, with the ability to network and build effective relationships with a variety of people,
• You should have a good working understanding of supporting vulnerable with complex needs, such as substance use, mental and physical health issues, and the ability to understand the difficulties they experience in accessing services that full meet their needs.
• We will provide you with support, supervision and training so that you can develop the necessary skills to offer a high quality service to clients.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 23 September 2026

Interview and assessments on 6-9 October 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Brighton. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. 

This is your chance to play a part in the fundamental change we are striving to achieve. 

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. 

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. 

Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used. 

Apply to be part of our team and be the change you want to see in society

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

 Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Skipton. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.

This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people.

Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Operational Manager – Supported Housing

We are seeking an experienced Operational Manager to lead a supported housing service for people experiencing homelessness and complex support needs.

Position: Operational Manager 
Location: Brighton
Salary: £38,827 per annum
Hours: 37 hours per week, Monday to Friday, with some weekend management presence on site, agreed with the Senior Manager
Contract:Fixed term to 30 June 2027
Closing date: CV to be reviewed on a rolling basis

About the role

This is an excellent opportunity for an experienced homelessness, supported housing or complex needs professional to lead the safe and effective delivery of a residential support service in Brighton.

You will manage and support a dedicated staff team, ensuring residents receive high-quality, person-centred support within a psychologically and trauma-informed environment. You will have responsibility for safeguarding, health and safety, risk management and housing management, while building effective relationships with commissioners, statutory services and community partners.

As the service is due to close at the end of the contract period, you will also play a key role in its planned demobilisation, working closely with partners to ensure residents are supported to move on safely and appropriately.

Key responsibilities include:

• Leading, managing and developing the staff team, including supervision, performance, training and wellbeing.
• Ensuring residents receive effective support, advice, assessment and regularly reviewed support plans.
• Embedding psychologically and trauma-informed approaches across the service.
• Managing safeguarding, risk, health and safety and crisis response.
• Overseeing referrals, housing management, voids, arrears and licence agreements.
• Monitoring outcomes, quality standards and contractual performance.
• Developing strong relationships with commissioners, local authorities and partner agencies.

The role includes participation in an out-of-hours on-call rota and providing a management presence on site for one weekend day every four weeks.

About you

You will have experience of managing support services for vulnerable people with high and/or complex needs, ideally gained within homelessness, supported housing, rough sleeping, substance misuse, mental health or a related service.

You will be an experienced people manager with a strong understanding of adult safeguarding, risk management and health and safety. Experience of residential services and knowledge of relevant housing legislation will be valuable.

You will be resilient, approachable and confident, with excellent communication skills and the ability to lead a team through a period of change while maintaining a consistently high-quality service.

About the organisation

You will be joining an established charity providing housing, support and specialist services to people experiencing homelessness, vulnerability and disadvantage.

The organisation is committed to empowering people, delivering excellent services and working collaboratively to create positive and lasting change.

Other roles you may have experience of could include: Supported Housing Manager, Homelessness Service Manager, Service Manager, Supported Accommodation Manager, Housing Support Manager, Complex Needs Service Manager, Hostel Manager, Residential Services Manager, Homelessness Manager or Operations Manager