About us:

PTMWA is a women-led organisation whose vision is to ensure that people, suffering, or at risk of domestic abuse receive appropriate support. We assist recovery by providing safe accommodation, specialist support services and by working in partnership with other agencies. We also run the only museum dedicated to telling the story of women’s fight for the right to vote at our Pankhurst Centre headquarters.

We are a diverse organisation with 28% of our staff coming from BAME and 20% from LGBT communities. We span the generations with 11% of staff being aged 18-24 and 25% aged 55-64. 11% of staff identify as having a disability.

Our staff, volunteers and service users have recently taken time to reflect on who we are and what we do when we are at our best. This reflection showed that we can proudly claim to be: 

Courageous by challenging inequality, stepping forward and making change

Affirming by supporting and inspiring, paying attention to discover what matters

Generous by sharing our skills, creating energetic positive links, and thriving together

Rooted by being secure in our communities, participating and nurturing a sense of belonging

About You:

You will be a pro-active, reliable individual who reflects the values of PTMWA in all that you do. Your experiences, whether in paid or voluntary work, will enable you to fulfil the role requirements but it is your attitude and character that will make you a successful team member.

You will enjoy a challenge and actively participate in delivering and developing services of the highest standard.

About the role:

We have been successful in securing 3 x new projects and need additional staff and volunteers to deliver them. We welcome applications from people seeking part-time (17.5 hours) work as well as full-time (35). All roles are subject to a DBS check and we seek 2 x references, 1 of whom must be your current employer if applicable.

For volunteer opportunities alongside these workers, please visit our website

Housing Worker

You will be responsible for income collection across the refuge estates and ensuring financial resilience and promoting economic independence amongst service users. You will be the organisation’s champion on Welfare Benefits and personal debt adviser, providing support to both service users and staff. You will develop effective partnerships with relevant local authorities and other agencies to facilitate the best service for residents. You will advocate for residents and support them regarding their housing status and benefit applications whilst also managing their tenancy compliance.

This role has been assessed and confirmed as open to women only under the Equality Act 2010, schedule 9, part 1

Hours of work: We will consider 17.5 hours and 35 per week

Salary: £18 434 per annum

Duration: permanent (subject to funding)

Annual Leave: 25 days plus Bank Holidays, pro rata for part-time workers

An exciting opportunity for an experienced housing solicitor to join Central and East Northamptonshire Citizens Advice (CENCA), delivering housing advice, advocacy and court representation.

Housing Law Supervisor

£29,500 - £32,000 (negotiable)

Full time, 37 hours per week (Monday to Friday)

Fixed term contract to 30th September 2021 (with possibility of extension)

Responsible to Head of Service

Northampton

About the role

As Housing Law Supervisor, you will be responsible interviewing clients using sensitive listening in order to get to the root of the issues. This is a key role, in which you will be expected to empower clients and provide high quality advice, whilst maintaining the structure of meetings and delivering great customer service.  

About you

We are seeking an individual with a strong passion for housing law and who shares our core values.  As the ideal candidate, you will have:

• 3 year post qualified solicitor certificate
• Met the Legal Aid Agency Supervisor Standard
• Ability to use IT systems and packages, with knowledge of AdvicePro and resources in the provision of advice, record keeping and document production
• Knowledge of the benefits systems including Legal Aid Agency income thresholds

About us

CENCA has a vision for a fair society for all, with lives well lived. A key aspect of this is for people to be able to improve their lives because they know and understand their rights and responsibilities. We deliver Citizens Advice services to over 8,000 people a year in Northants, via 10 projects and services and we are on target to deliver £6million of income gains for our clients in 2020/2021. 

At CENCA, we expect our staff to stand up for equalities, communicate for impact and strive to make a personal difference. 

Benefits

• 25 day’s annual leave (plus bank holidays)
• 5% Employers Contributory Pension Scheme
• Enhanced sickness benefit after one-years’ service
• Flexible working hours to the requirement of the role
• Comprehensive training and Ongoing Development
• Free parking for agreed roles

How to apply

If you are interested in this opportunity and would like to find out more, please visit our website via the Apply button, where you can download a job and application pack.

Please note, CVs will not be accepted.

To arrange an informal telephone discussion about the role, please contact:  Carole Cooper - PA to Chief Officer 

Closing date: Monday 9th November 2020

Shortlisting: Weds 11th November 2020

Online interviews are expected to take place week commencing Monday 16th November 2020.

YMCA DOWNSLINK GROUP

Head of Housing and Property Services

Hove/working from home

Permanent

37 Hours per week

£46,725 per annum

YMCA DownsLink Group is an ambitious Housing Charity which, over the past decade, has grown its housing stock from 100 units of accommodation based in Brighton, to over 100 buildings providing 750 units of accommodation to over 1400 young people each year across Sussex & Surrey.

As Head of Housing and Property Services you will provide operational leadership to the organisation’s housing and property services teams, and have responsibility for the organisation’s housing management services, supported housing performance, rent functions, property services, including day to day repairs, landlord’s compliance and asset management, leasing, quality standards and regulatory compliance.

You will need to demonstrate in your application experience of operational leadership in either the charitable, housing or commercial sectors, experience of business and financial planning or relevant commercial experience and experience of delivering services in particular housing management and maintenance functions.  You should have excellent problem solving and motivational skills, and, ideally, an understanding of the issues of vulnerable young people and delivering services to meet their needs

The position comes with excellent benefits, including 27 days annual leave per annum (plus bank holidays), a company sick pay scheme, a life assurance policy of 2x your annual salary, a health and wellbeing cash plan, and a cycle to work scheme. Please download a job pack for more information about other benefits offered.

If you are an applicant interested in this post and would like an informal discussion having read the job pack, you can speak to the Recruiting Manager. Please email us and your query will be forwarded.

YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Closing date for applications: Monday 4th January 2021 at 9am

Interview date: Monday 11th January 2021

To apply, please visit our website.

Please note that we do not accept CVs. When submitting your application please save your application form as ‘your full name APPLICATION’ and put the job title/location in the email subject line. Please submit your application as a Word document where or PDF (we cannot accept Pages) via email.

37.5 hrs Full time (Part time considered)

Responsible to: Service Delivery Manager

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow.  Thanks to our amazing team of staff and volunteers, we support over 8,000 clients a year through our face to face, phone and digital services.

We are seeking to appoint a Money Adviser (Debt and Welfare Benefits) to meet the ever-growing demand on our service in these challenging times to deliver debt and welfare benefits advice to our clients.

As an experienced debt caseworker, you will be able to guide and empower clients as well as negotiate with creditors on their behalf. You will evaluate the best options and strategies that apply to the client’s debt problem, looking for ways to maximise income while providing budgeting advice. Your expertise in negotiating with bailiffs, landlords and lenders, will be key in preventing possession action for rent and mortgage arrears.

For more details about the role, please download the Job Description and Person Specification.

Closing date for applications:  Monday 30 November 2020 at 10:00

Interview date: Friday 4 December 2020

We are unable to respond to applicants who have not been shortlisted. If you do not hear from us within 2 weeks from the closing date, it is likely that your application has not been successful.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

An exciting new role at Money A+E - Experienced Money Adviser 

Money A+E is a Money Advice & Education Social Enterprise passionate about providing simple and accessible money advice and education to people in need. We believe lives are transformed through a greater understanding of money.

If you are passionate about helping people in the community and if you are excited about working with and helping a small social enterprise grow and have a greater impact in the community, then this role is for you.

The Money Coaches service provides welfare benefits, debt advice & money guidance to people facing financial hardships across London Boroughs. We require an experienced money adviser / case worker with at least two years’ experience to provide:

• One to one specialist advice, casework, advocacy and representation (for vulnerable residents when appropriate)
• To establish relationships with outreach services and community partners

If you are successful with your application, at your interview you will be asked to send evidence of your most recent DBS document and proof that you are legally entitled to live and work in the UK in order that we do not contravene sections 15 to 25 of the Immigration, Asylum and Nationality Act 2006.You will also require proof of your identity and address.

Please note that successful applicants to this post will need to satisfy a DBS check.

A Working for You advisors gives information, advice and guidance to adults with learning disabilities and/or high functioning autism to promote their independence and wellbeing. 

A Working for You Advisor must be committed to the safeguarding of the service users at all times and is responsible for reporting any concerns immediately to the manager.

A Working for You Advisor is responsible for maintaining good working practice within the team.

Administration

• To update and agree in writing with service users the relevant action plans and assessments
• To record and update significant and relevant information on individual clients'/service users’ records including use of our cloud based case management database
• To liaise with relevant staff regarding the completion of all necessary paperwork
• To write letters and reports as and when required
• Liaise with other agencies and organisations
• Contribute to the Performance Management reports

The main areas of responsibilities of the post are:

Advice and Information

• To provide information advice and guidance to the people using Working for You
• To plan and implement appropriate support and action plans to meet the needs of the clients
• To maintain contact with specified clients as agreed, and explain their responsibility to provide necessary information needed to provide the service
• To compile necessary reports with clients
• To keep knowledge on benefits and available services current
• To ensure that the database is kept up to date
• To attend and participate in client's meetings, keep accurate records and follow agreed action plans
• To maintain constructive working relationships with the clients to promote their welfare and development
• To maintain constructive relationships with colleagues, families, Barnet Mencap staff and other professional agencies to promote the welfare and development of the service users
• To assist clients in communication with benefit offices, job applications, social workers and others as relevant
• To work with other professional agencies, and to attend meetings at the direction of the Manager to promote the welfare and development of the clients where necessary.

Training

• To undertake training to maintain and develop an understanding of the needs of people with learning disability and/or autism and a working  knowledge  of present day legislation, approaches and interventions.
   

Additional

• To undertake any other duties that may be necessary as part of the Working for You Worker role
•  To participate in regular supervision and appraisal meetings with the Manager
• Ensure that Health and Safety policies and procedures are maintained at all times
• To be responsible for the physical care, safety and welfare of self and others in the office and clients’ houses
• To carry out Health and Safety requirements at the direction of the Management Team
•  Actively promote equal opportunities policies and anti-discriminatory practices at all times
• To be aware of the diversity of people who use our service and to be culturally sensitive

PROMOTION OF SERVICE

It is expected that the post holder will promote the service and perform the role in a way which furthers the values of the organisation with reference to Customer Care, Equal Access and Opportunity and Quality of Service provided.

The duties and responsibilities of this post may change over a period of time.  Only significant additional duties or responsibilities as required will render the grade of the post liable for re-evaluation. In order to deliver services effectively, a degree of flexibility is needed and the post-holder may be required to perform work not specifically referred to above.  Such duties, however, will fall within the scope of the post at the appropriate grade.

To apply please either fill in the attached Application Form or send us your CV with a covering letter explaining how you meet the requirements on the attached Person Specification.

We are looking for accredited Generalist and Debt Advisers to provide comprehensive advice and support to clients in Merton and Lambeth.  If you have at least one year’s post certificate training, are accredited to give debt advice (for Debt Adviser role), passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

The successful candidates will have excellent interpersonal skills and be able to work flexibly with clients.  You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of follow up advice and casework.  You will also be very well informed with regards to legislation, case law and policy changes relating to debt and benefits.

You must be prepared to work flexibly, currently due to the Covid-19 Pandemic, work will be home based until a time when our offices (Mitcham, Morden and Streatham Hill) and outreach venues re-open.  Our offices have excellent public transport links and Mitcham also has a carpark.  We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands. 

RAMFEL Immigration Advisor for Rough Sleepers – OISC Level 2

We are looking for a full time advisor but we are willing to employ on a part time basis for the right candidate

We will only consider applications with relevant legal experience. Qualifications needed are OISC level 2 or higher / IAAS  or a Solicitor.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice. We also particularly encourage those with lived experience of rough sleeping to apply.

We also particularly need people with additional language skills with – Russian, Romanian, Polish Slovak and Czech being particularly in demand.

Salary and Benefits: £30500 for level 3 qualified candidates, £28,500 for level 2 qualified candidates

Pension scheme – Employer contribution 6%

Holiday entitlement: 28 days annual leave, childcare vouchers and cycle to work scheme available

Location: RAMFEL’s offices in Ilford /Stratford, UPDATE: During the Covid-19 crisis/Lockdown period you will be required to work from home until it is safe for us to run services from our offices

Overview

The Refugee and Migrant Forum of Essex and London is an OISC level 3 registered charity, that provides advice to help people access justice. We are expanding our legal advice provision and looking for a new adviser to join our small legal team. The roles gives an opportunity to assist some of the most vulnerable people in our society. The focus of the legal work is on non-legal aid funded matters, supporting people who otherwise have no access to legal advice and support. There will be particular focus on working with people who are facing a crisis, providing legal work that will take them out of destitution and on a path towards integration.

Specific Responsibilities

Case management

1. Manage own caseload, working to advance the best interests of the client
2. Adhere to standards set out by OISC and AQS to deliver high quality advice
3. Provide advice up to OISC level 2/3
4. Engage with the legal services manager to create and follow a training plan to ensure compliance with OISC CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high quality advice
5. Undertake fee-paying work as part of our low cost service
6. Liaise directly with the UKVI/HOIE and related governmental agencies 
7. Completion of forms, letters and applications
8. Liaise with and refer clients to solicitors or other advisers, as appropriate
9. Manage client expectations by discussing deadlines, outcomes and timing
10. Deliver legal advice outreach surgeries as and when required (none currently planned for this role)

Service monitoring

1. Ensure that any reporting and monitoring requirements agreed with funders are met in  full
2. Maintain client files and records in line with file management procedures

General responsibilities

1. Seek to continuously improve in order that the Charity delivers the best possible service to beneficiaries
2. Ensure that all of Ramfel’s Policies and Procedures are adhered to at all times
3. Attend internal training and external training as and when required
4. Participate in regular supervisions and team meetings
5. Act as a positive ambassador for the Charity at all times
6. Undertake any other duties that may be reasonably required

Flexibility

The post holder is expected to be responsive to Ramfel's policies, priorities and the changing needs of the organisation and will be expected to adapt their workload as required.

Management

This post will report to the Rough Sleeper Team Manager.

Hours of work and leave

The position is FULL TIME (37.5 hours we may be able to accept part time working hours for the right candidate. It is inevitable that in the nature of Ramfel's work the Immigration Advisor will occasionally exceed this. When more hours are worked, time may be taken off in lieu by arrangement with other members of the Team and with the appropriate member of management. Holiday entitlement is 28 days per annum plus bank holidays for full-time roles.

 Person Specification

Education/qualifications

• Candidates must be OISC level 2 qualified or;
• OISC level 1 qualified and prepared to work under supervision at level 2 as well as to study to qualify for level 2 (training will be provided).

Experience/knowledge

• Experience providing high quality advice and representation to clients
• A good understanding of law and policy as it relates to immigration and asylum
• Experience of professional, independent and impartial service delivery to the public
• Experience of maintaining a caseload of cases in line with OISC requirements in relation to the conduct of cases, file management and supervision
• Knowledge of and empathy with the backgrounds and experiences of asylum seekers and vulnerable migrants
• Experience of using client databases
• Experience of working with interpreters supporting clients with complex matters

Skills

• Ability to manage a caseload autonomously, prioritise workload and meet deadlines
• Aptitude for grasping complex issues rapidly
• Ability to demonstrate good client facing skills
• Strong IT skills including Microsoft Office
• Communicates effectively at all levels, both verbally and written
• Supportive team player

Personal attributes

• Commitment to the aims and objectives of Ramfel
• Has a positive, resilient, enthusiastic and pro-active approach
• Ability to demonstrate behaviour in keeping with Ramfel’s core values of Teamwork, Respect, Integrity and Fairness

Desirable

• Knowledge of the welfare and support entitlements of asylum seekers in the UK
• Fluency in other languages (in particular – Russian, Romanian, Polish, Czech & Slovak)
• Experience supporting and developing volunteers

University of Salford Students’ Union: Student Adviser 
 
Starting Salary: £24,461 per annum 

Becoming an employee of the University of Salford Students’ Union is all about trying new things, having pride and passion in the work we do, and delivering it with integrity.
 
This role is instrumental to our work in supporting and representing students at the University of Salford.  The Advice Centre is a busy, professional service that delivers independent, confidential and non-directive advice to our student members.   
 
We are seeking an enthusiastic, empathetic and solution-focused individual to fill this full time post (flexible working will be considered). 
 
The role needs someone who is focused on empowering individual students through traditional casework, but is also adept at identifying and influencing stakeholders to improve experiences for the wider student population.  The Advice Centre deals primarily with academic related casework, although experience in advising in other areas that impact the student population would also be beneficial, i.e. student funding, housing etc.
 
We aim to give you flexibility in an enjoyable working environment; we want a friendly approach and commitment in return. We want the right person to deliver the very best for our students.
 
If this sounds like the challenge for you, please download the recruitment pack from our website and send us an application. 

This role would initial be worked from home, with the aim of eventually being based at our main campus in Salford, although we are open to considering more permanent flexible working arrangements. 
 
Deadline for applications is 11.59pm on Wednesday 9th December 
 
Interviews are scheduled to take place on Tuesday 15th December

Please note that due to UKVI regulations, we are unable to sponsor Tier 2 visa holders. 
 

 
 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

Then Advance could be the career choice for you!

We are looking for AN EXPERIENCED IDVA TO JOIN OUR TEAM on a part time basis WORKING AS PART OF THE ANGELOU PARTNERSHIP

Location: Hammersmith, with travel across boroughs to provide targeted support to women as required.

Hours: 21 hours per week

Contract: Permanent

What we do:

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls who are survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster and Kensington & Chelsea. We work within a coordinated partnership response to violence against women and girls as part of the Angelou Partnership.  Advance provides independent domestic violence advocacy and support for women, children and young people who have experienced domestic abuse.

The role:

We deliver these services through our teams of skilled professionals and are looking to bring in additional expertise to strengthen the support we provide.  As an experienced IDVA you will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voices of survivors inform every stage of the process.  Working as part of a team you will make proactive contact and provide high quality advocacy and support which is led by client needs and risk assessment.  Some evening work will be required on a rota system once we return to office-based working.

What you will bring:

• A sound understanding of domestic abuse and its effects on women and children, as well as best practice within the domestic abuse sector.
• Substantial experience working as a domestic abuse advocate including working with complex and multiple needs
• Solid skills in risk management and safety planning, with the ability to remain calm in a crisis. 
• Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures

What we offer:

• 30 days holiday plus public holidays, and a day off for International Women’s Day
• Pension scheme
• Access to our Employee Assistance Programme
• Various forms of wellbeing support ranging from meditation to self-journaling
• Organisation wide away days
• The opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career

Please see the attached job description.

The closing date for applications is 11th December

The interview date for this role is Thursday 17th December.

To apply: Please click on the 'Apply with CharityJob' button to submit your CV with a supporting statement setting out how you meet the criteria for the role and details of your notice period, salary expectations and where you first heard of this vacancy.

Please note that any offer of employment will be made subject to references and confirmation of the right to work in the UK and satisfactory enhanced DBS check

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community, and with personal experience of the criminal justice system.

We have an exciting specialist role within the organisation, delivering the successful Housing First Model to some of the most vulnerable rough sleepers in the London Borough of Redbridge (Ilford, Essex).

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

Housing First is an innovative approach, proven to successfully support people with repeat histories of homelessness and who experience multiple disadvantages, into independent and stable accommodation.  Once housed, they are provided with the supportive services and connections to community-based support, so that they can sustain their housing and avoid returning to homelessness.

Your role as a Specialist Housing First Worker will require you to work alongside a wider team involving other Specialist Housing First Workers, Navigators and Managers, to ensure support is delivered to most the vulnerable rough sleepers in the Borough.  You will be responsible for managing a small caseload of up to 7 clients, providing them with one to one intensive support that will be offered within the client’s home as well as within the community.

The ideal candidate will be highly organised, proactive and adept at developing and maintaining relationships with internal and external stakeholders.Additionally, you will have an understanding of the core principles of the Housing First Model and work actively to ensure that these principles are at the heart of achieving positive outcomes for our clients. Along with a good working knowledge of London's private rented market and the current welfare system, you will also have a passion for supporting highly vulnerable adults with complex or multiple health needs.

If you want to be part of a high-performing service and are keen to shape as well as prevent rough sleeping in Redbridge, then we would like to hear from you.We also welcome applications from people with experience and transferable skills in areas of work such as, tenancy sustainment, floating support or support work within an accommodation based settings.

Closing date: 6th December 2020 (at Midnight)

Interviews to be held on: 11th December 2020

This post will require an Enhanced DBS check to be processed for the successful applicant.   

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects was commended for their work.

An exciting short-term opportunity to advise people in crisis.

EUSS Adviser (OISC Level 2)

£28,482 

Full time

Fixed term contract 4 months

Ilford, currently home working

EUSS Settlement Scheme Advice Project

The EU Settlement Scheme, designed by the Home Office, intends to regularise the situation of EU nationals - giving them an immigration status which they will need to access health care, benefits and housing. With funding from the Home Office, and support from a range of local partners, we are providing advice to EU nationals who are yet to register with the scheme.

We are looking for an experienced immigration adviser, qualified to OISC Level 2. You will be a diligent caseworker and deliver general and direct support to vulnerable or ‘at risk’ EU nationals in the community, as well as information workshops to partners and community organisations.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We help with everything from money issues to problems at work, housing to consumer rights.

Our advice services are delivered largely by volunteers and depend on effective recruitment, retention, support and training. Under lockdown, and to maintain a Covid-safe environment for our clients, staff and volunteers, we are all working remotely, providing advice via phone, email and webchat. To help us reach new clients and assist Redbridge residents to cope with enormous pressures arising from the pandemic, we have been successful in securing some short-term funding to support some time limited projects.

To apply, please download the job pack and complete the application form. No CVs will be accepted.

Closing Date for all positions: Wednesday, 25 November

Interview Dates: 27 and 30 November

Immediate start required.

We are looking for an experienced, proactive and focused programme management professional to join the newly established Programmes Resource Unit at Options to provide high quality programme management support across our programmes. The PDA is a broad role, ensuring quality standards are achieved throughout the life cycle of programmes, with a focus on operations and grants.

Responsibilities

The Programme Delivery Advisor (Operations & Grants) will be focussed on supporting and quality assuring programmes from a programme management perspective, including support to programmes with a grants component. The role has three areas of responsibilities:

• You will be custodian of the Options project cycle management approach, driving continuous quality improvement across the portfolio.
• Supporting the high-quality delivery and facilitation of performance improvement from an Options programme management perspective and providing quality assurance and guidance, mentoring and problem-solving support to the Team Leaders, their Deputies and Programme Management.
• You will be directly supporting programme delivery and business development as required, for example during programme start-ups.

The role will be situated within the Resource Unit of the Programmes Department and work across all programmes as needed. There will be some international travel.

Person specification

• Our ideal candidate will have a proven history of programme delivery in country or from a head office with relevant experience working in a project and programme department, being involved in the planning, budgeting and programme control, risk and change management.
• You will have experience of contracts and contracting, along with experience of maintaining successful working relationships with partners and consortia members.
• Networking experience to build successful relationships with potential clients, collaborators and consultants, as well as operational experience on programmes e.g. office management, employer of records, registration, IT infrastructure etc.
• You will have the ability to gain in-depth understanding of a programme within a short time frame, influence and inspire others and have highly developed analytical skills which can be deployed in a range of contexts to help you in making excellent judgement calls.
• Ability to travel internationally for up to two weeks at a time is essential. Fluent English both spoken and written is also essential and fluent spoken and written French is desirable.

About Options

Options Consultancy Services Limited is a leading global health consultancy established in 1992 as a wholly owned subsidiary of Marie Stopes International. We manage health programmes that ensure vulnerable women and children can access the high-quality health services they need. We work with partners to co-create and implement locally informed solutions to complex health problems. This includes governments, development partners, NGOs, civil society and health workers. Our programming is flexible, evidence-based and politically informed. This means we adapt to changing contexts, use data to inform our decisions and ensure our approach is appropriate. Our focus is always on building local skills and systems that last.

Benefits

Options offers a comprehensive benefits package including generous annual leave allowance, season ticket loan, cycle to work scheme and a performance related bonus scheme.

Other information

• Options is an equal opportunities employer
• Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.
• We seek people who are pro-choice, energetic and enthusiastic about Options’ vision.
• Overseas candidates require a valid UK work permit

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

Project Kali is a gender specific service for women who experience homelessness and have a history of offending. The Project operates on the principles of the housing first model and a choice led approach, which respects an individual's decisions.  This approach enables work to respond directly to women’s complex needs, to end their contact with the criminal justice system and support them into their own accommodation.

As the post-holder, you will be responsible for delivering support to female clients who are multiply disadvantaged and who have experienced the criminal justice system. You will be responsible for the coordinating and delivering of wrap around support for a caseload of up to six clients.

Women who experience homelessness and multiple disadvantages encounter significantly different issues to their male counterparts. Therefore the ideal candidate will have experience supporting individuals who had interactions with the Care System, survivors of abusive and violence, psychological or emotional distress and sex working. 

Additionally, you will have experience of working with people with complex needs, as well as knowledge of the current welfare system.  Your approach will be supportive and compassionate, with an understanding of individuals who have been rough sleeping and the associated trauma.   

You will also be passionate about bringing change and positive outcomes for women experiencing multiple disadvantages, as well as enthusiastic to join a dynamic team that are shaping this innovative Housing First service.

Closing date: 6th December 2020 (at Midnight)

Interview date: 15th December 2020 

This post will require an Enhanced DBS check to be processed for the successful applicant.   

*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects was commended for their work.