Housing and welfare benefits advisor jobs

Independent Domestic Violence Advisor (IDVA) for Brazilian communities

Part Time | 18.75 hours per week

Salary: £27,500 to £30,000 per annum including London Weighting (pro rata)

Location: London, with outreach and remote support as required

Aymara London CIC is seeking a passionate and committed Independent Domestic Violence Advisor (IDVA) to join our growing specialist domestic abuse team.

As a lived experience led organisation, we provide culturally competent, trauma informed and survivor centred support to women from migrant and racially minoritised communities affected by violence against women and girls. As part of the Safe Horizons London Partnership, funded by MOPAC and led by Victim Support, we deliver specialist advocacy and support for women from Latin American communities across London.

This is an exciting opportunity to play a key role in supporting survivors of domestic abuse to improve their safety, wellbeing and access to justice.

About the role

You will provide high quality advocacy, risk management and practical support to women experiencing domestic abuse. You will work closely with survivors to develop safety plans, navigate complex systems and access housing, legal, health and other specialist services.

You will represent survivors within multi agency settings including MARAC, build strong partnerships with statutory and voluntary sector organisations and contribute to community engagement and prevention activities.

About you

We are looking for someone with:

• Experience supporting victims and survivors of domestic abuse or other forms of violence against women and girls

• Experience of risk assessment, safety planning and case management

• Strong advocacy and partnership working skills

• An understanding of trauma informed practice and safeguarding

• A commitment to survivor empowerment, equality and culturally competent practice

• Fluent spoken and written English and Portuguese

For reasons of representation, trust and cultural competence, applicants must be women from a Brazilian background. This requirement is applied in accordance with Schedule 9, Part 1 of the Equality Act 2010.

Why join Aymara?

You will be joining a values driven organisation with strong community roots and a commitment to improving outcomes for migrant women. We offer a supportive working environment, regular supervision, opportunities for professional development and the chance to make a meaningful difference in the lives of survivors.

To apply, please send your CV and a cover letter outlining your suitability for the role.

Closing date: 31 July 2026, 5:00pm

Please see the attached Job Description and Person Specification for full details.

Aymara London CIC is seeking a passionate and committed Independent Domestic Violence Advisor (IDVA) to join our growing specialist domestic abuse team.

As a lived experience led organisation, we provide culturally competent, trauma informed and survivor centred support to women from migrant and racially minoritised communities affected by violence against women and girls. As part of the Safe Horizons London Partnership, funded by MOPAC and led by Victim Support, we deliver specialist advocacy and support for women from Latin American communities across London.

This is an exciting opportunity to play a key role in supporting survivors of domestic abuse to improve their safety, wellbeing and access to justice.

About the role

You will provide high quality advocacy, risk management and practical support to women experiencing domestic abuse. You will work closely with survivors to develop safety plans, navigate complex systems and access housing, legal, health and other specialist services.

You will represent survivors within multi agency settings including MARAC, build strong partnerships with statutory and voluntary sector organisations and contribute to community engagement and prevention activities.

About you

We are looking for someone with:

• Experience supporting victims and survivors of domestic abuse or other forms of violence against women and girls

• Experience of risk assessment, safety planning and case management

• Strong advocacy and partnership working skills

• An understanding of trauma informed practice and safeguarding

• A commitment to survivor empowerment, equality and culturally competent practice

• Fluent spoken and written English and Spanish

For reasons of representation, trust and cultural competence, applicants must be women from a Spanish speaking Latin American background. This requirement is applied in accordance with Schedule 9, Part 1 of the Equality Act 2010.

Why join Aymara?

You will be joining a values driven organisation with strong community roots and a commitment to improving outcomes for migrant women. We offer a supportive working environment, regular supervision, opportunities for professional development and the chance to make a meaningful difference in the lives of survivors.

To apply, please send your CV and a cover letter outlining your suitability for the role.

Closing date: 31 July 2026, 5:00pm

Please see the attached Job Description and Person Specification for full details.

JOB TITLE:                  Welfare Benefits Support and Information Officer / Advisor

ORGANISATION: Big Local Works – Charity No: 1182561

LOCATION:                       Big Local Works 4 Market Place, London SE16 3UQ

CONTRACT TYPE:           6-month / Fixed Term contract  (Sickness Cover)

REPORTING TO:             Charity Manager

General Information

Big Local Works (BLW) is a community-focused economic support and regeneration charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.

To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.

We deliver our support in the community through three main services:

· Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship

· Employability Skills training and coaching to help people access ways of increasing their earned income

· Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’

Our current Welfare Benefits Advisor is on leave of absence, so this role is temporary cover until the end of the year. We are looking for someone for an immediate start.

The role of the Welfare Benefits Support and Information officer is the relief of financial need by the provision of free advice, information, support and advocacy for Southwark Residents

Key Tasks include:

· To provide a generalist welfare benefits advice, information and casework service to clients using the services at BLW

· To provide a review of possible benefit entitlements and support clients to make claims, submit forms and applications as appropriate.

· Ensure advice service provided by BLW is effective and efficient, meets best practice and is of a consistently high quality, delivering a high level of customer care and client satisfaction.

· To provide welfare benefits support in a variety of settings i.e. drop-ins and community spaces, to provide advice and information, and welfare benefit checks to ensure individuals have accessible support.

· Help clients understand benefit decisions, represent clients who have been turned down for benefits, deal with reviews, and, where appropriate, prepare for and attend appeals tribunals.

· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

What you need to bring:

· A good understanding of the Welfare Benefits system to deliver an advice casework service

· Good administration skills and ability to develop own caseload and prioritising work.

· Ability to use IT, Word and Excel in the provision of advice

· Ability to research, analyse and interpret complex information

· Numeracy skills required to understand statistics and check calculations

· Use IT for statistical recording, record keeping and document production.

· Able to work collaboratively with a wide range of stakeholders

· Keep up to date with legislation, policies and procedures and undertake appropriate training.

· Demonstrate commitment to the aims and policies of the BLW’s service.

· Abide by health and safety and safeguarding guidelines and share responsibility for own safety and that of colleagues.

· A good understanding of- and commitment to the aims and principles of the charity and its equal opportunities policies.

· Willingness to learn and develop skills in advice topics

You will benefit from

· Holiday -  FTE 25 days plus Bank Holidays so for 6 month contract at (0.4 FTE)  it would be 5 days holiday plus Bank Holidays

· A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community

If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.

MAIN TERMS AND CONDITIONS

2 days per week (0.4 FTE)

Hours normally 9-5 pm but flexible to accommodate outreach, research and training needs

Annual salary: £12,000 for 2 days / week (£30K FTE)

DBS check essential

This role combines direct energy advice for residents with day-to-day team leadership. It would suit an experienced advisor who is ready to take on additional responsibility, support colleagues and help maintain high standards across Selce’s award winning energy advice services.

This is an exciting opportunity for a practical, compassionate community professional who wants to help households reduce energy costs, improve comfort at home and build resilience during a challenging time for many residents. Trusted, face-to-face advice in people’s homes is central to the role, particularly for households at risk of fuel poverty who may need impartial support to access the help available to them.

As an experienced Home Energy Advisor, you will carry out home visits across Greenwich, Lewisham, Bromley and Bexley, as well as providing advice by telephone and at community events. You will tailor practical support to each household, helping residents use energy more efficiently, reduce bills where possible, and keep their homes warmer in winter and cooler in summer.

You will be a confident communicator and empathetic listener, able to understand the specific challenges faced by vulnerable households and respond with clear, positive and practical solutions.

Alongside advice, you will help residents install simple energy-saving measures such as LED bulbs, draught excluders and radiator reflectors. You will also signpost households to wider support, including funded retrofit measures, financial and debt advice, and health and wellbeing services.

This role would suit someone who is organised, proactive and motivated by making a tangible difference to local people. You will be comfortable working independently in residents’ homes, collaborating with colleagues and partners, and contributing to a community-led organisation committed to a fairer, greener future.

Alongside your direct advice work, you will act as Team Lead and mentor for Selce’s team of energy advisors, helping colleagues feel supported, confident and equipped to deliver effective services.

As Advice Team Lead, you will help ensure our advice services are delivered to a consistently high standard. You will help coordinate, motivate and support staff to deliver quality services and achieve agreed targets and objectives.

Experience of people management is desirable, but the role may also appeal to an experienced energy advisor with strong technical knowledge who is looking to develop supervisory skills and support holistic service delivery across related advice areas.

Excellent organisational and communication skills are essential, along with a solution-focused approach and an understanding of how to motivate individuals to succeed. You will bring a positive, collaborative approach to leading a team and working with others to achieve wider organisational goals.

The Role:

· Provide clear, practical and impartial energy advice to residents, tailored to their individual circumstances, through home visits, telephone support and outreach events.

· Deliver home energy support to vulnerable residents, including low-income households, older people, disabled people and families with young children.

· Use initiative and sound judgement to identify residents’ energy-related challenges and recommend appropriate solutions.

· Install simple energy-saving measures in homes, such as LED bulbs, draught excluders and radiator reflector panels.

· Support householders to access additional help, including funded retrofit measures, financial and debt advice, health and wellbeing services, and other relevant support.

· Advocate for householders with energy suppliers where appropriate, helping residents to resolve issues, reduce costs and access available support.

· Recognise safeguarding concerns and follow organisational safeguarding procedures, escalating concerns appropriately.

· Handle sensitive personal data safely and confidentially in line with organisational data protection policies and procedures.

· Complete accurate records of all resident engagement, support provided and outcomes achieved using the appropriate systems.

· Manage a diary of appointments, visits, meetings and outreach activity, ensuring visits and calls remain focused while demonstrating empathy and understanding.

· Work effectively with Selce colleagues, partner organisations and community groups to deliver joined-up support for residents.

· Act as Team Lead for Selce’s energy advice team, providing day-to-day guidance, encouragement and practical support to advisors.

· Support advisors to manage caseloads, prioritise work appropriately and deliver timely, high-quality support to residents.

· Provide mentoring, coaching and informal supervision to energy advisors, helping colleagues develop confidence, knowledge and good practice.

· Monitor service quality, casework standards and resident outcomes, identifying improvements and sharing learning across the team.

· Contribute to planning, reporting and performance monitoring for funded projects and wider advice work, helping the team meet agreed targets and objectives.

· Support induction and training for new advisors, including sharing technical knowledge, service procedures and safeguarding expectations.

· Work closely with the Operations Manager to escalate risks, resolve operational issues and support continuous improvement.

· Develop and maintain relationships with local partners to support regular referrals into the project.

· Maintain awareness of wider local support networks and make appropriate referrals to services that can assist residents with their wider needs.

· Monitor and maintain stock levels of materials, tools and equipment, ensuring they are used safely and kept in good order.

· Carry out administrative duties accurately and to a high standard, including data inputting, paperwork and reporting.

· Promote the project within the community, including through energy advice cafés, events and other outreach activity.

· Work towards agreed goals and targets with a minimum of supervision, while contributing actively to the wider team.

· Provide excellent customer service and maintain a friendly, respectful and positive approach with all clients and partners.

· Comply with all organisational policies, procedures and systems, and actively promote a positive image of Selce.

· Undertake any other duties commensurate with the level of the post.

Person specification

Essential skills, experience and qualities

· An energy advice qualification, such as NEA Level 3 Energy Awareness, Domestic Energy Assessor or Retrofit Assessor.

· Knowledge of domestic energy efficiency, fuel poverty, retrofit, community energy or related advice services.

· Experience of giving energy advice or supporting residents with financial, housing, energy-related or welfare issues.

· Current knowledge of the energy efficiency and fuel poverty sector, including the roles of public, private and voluntary sector partners in tackling related challenges.

· Active listening skills and a customer-focused approach, with the ability to respond calmly and empathetically in difficult situations.

· Experience of working with diverse communities, including people who may face barriers to accessing advice or support.

· Excellent organisational and coordination skills, including the ability to manage appointments, events, priorities and deadlines.

· Ability to provide day-to-day guidance, support and encouragement to colleagues, helping them work confidently and effectively.

· Strong coordination skills, with the ability to support team planning, allocate or prioritise work, and help ensure services are delivered to a consistently high standard.

· Ability to monitor quality, identify issues or risks, and escalate concerns appropriately while contributing to continuous improvement.

· Methodical, accurate and detail-focused approach to record keeping, reporting and administration.

· Competence in Microsoft Office applications and confidence using digital tools, CRM systems or similar platforms to manage data and evidence impact.

· Good understanding of confidentiality, data protection and media consent processes, and ability to maintain the highest level of confidentiality.

· Ability to adapt to changing project needs, solve problems constructively and remain solution-focused under pressure.

· Self-motivated, proactive and collaborative, with the ability to work independently and as part of a team.

· Positive and collaborative leadership style, with the ability to motivate others, share knowledge and promote good practice across the team.

· Excellent verbal and written communication skills, including the ability to produce clear reports, updates and publicity materials.

· Passion for helping people and supporting households at risk of fuel poverty.

· Willingness to undertake training and development in line with the needs of the role and the organisation.

· Clear DBS check less than 12 months old, or willingness to obtain one before appointment.

Desirable skills, experience and knowledge

· Strong presentation, facilitation and public-facing communication skills, with the confidence to engage residents, partners and community groups.

· Ability to build, maintain and develop community-level partnerships and referral networks.

· Experience in a communications, participation, community development or outreach role, particularly within the voluntary, community or public sector.

· Experience of supervising, mentoring, coaching or supporting staff, volunteers or peers in a service delivery setting.

· Experience of supporting team performance, including monitoring caseloads, reviewing service quality, contributing to reporting or helping colleagues meet agreed targets.

· Experience of induction, training or knowledge-sharing within a team, including supporting colleagues to follow procedures and develop confidence in their role.

· Experience of facilitating workshops, community groups or participatory activities that support positive community outcomes.

· Good influencing and negotiation skills, with the ability to work constructively with a wide range of partners and stakeholders.

· Ability to communicate in another community language spoken locally.

· Full clean driving licence and access to a vehicle.

About South East London Community Energy

South East London Community Energy (Selce) was born in 2014, when a group of people living in Greenwich & Lewisham became so concerned about climate change that they decided to come up with a formula that would help to create a clean and just energy future. 

Throughout our first ten-years, we have set up projects that address inequality and seek to reduce our collective carbon footprint at different points in the energy systems.

To date we have built 12 solar arrays on community buildings in SE London and 11 buildings’ lighting systems to be more energy efficient.  We are opening share offers this year for further lighting system upgrades and solar arrays on community buildings. 

We’ve helped well over 4000 house holds with their energy bills and we are pleased to now be able to help homeowners make their homes more energy efficient through the Love Lofts and Future Fit Homes pilot programmes.

About Our Energy Advice Services

Almost one in ten households cannot afford to heat their homes adequately. Our award winning team of energy advisors provide practical guidance and support to households who are struggling to pay their fuel bills. They advise clients about how to reduce their fuel bills by switching suppliers or accessing discounts or changing behaviour or by fitting small practical energy-saving measures such as low energy light bulbs and draft proofing. They also support the householder to access funded home energy improvements such as loft, cavity wall insulation or heating upgrades.

Benefits:

25 days annual leave (plus bank holidays)
4% employer pension contribution
Flexible and hybrid working
 

Citizens Advice Wirral is recruiting for a General Adviser to provide advice across a range of issues including welfare benefits, housing, relationships, debt and employment. The Adviser’s role is to explore a client’s issue and then provide information and advice relating to the client’s options. Advice will be delivered in various ways, including incoming and outbound telephone calls, attendance at outreach settings, web-chat, email, face to face video conferencing, and in future other digital channels such as social media.

Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing.  Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.

Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality. 

Working for Citizens Advice Wirral has a range of benefits including:

●  A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)

●  Agile working with both home and office-based days (role dependent)

●  A contributory pension scheme 

●  Employee Assistance Programme

●  Invigor8 Corporate Membership available

To find out more and start your application please click the redirect button.

Deadline for application submission: 8am on Monday, 27 July 2026

Please Note: We only accept applications through our application form/site. We are unable to accept CV or email applications through external sites.

Are you someone who thrives on helping others, solving problems, and making a tangible difference in people’s lives? We’re looking for a committed and empathetic Student Advisor (Student Finance) to join the Advice Service at the University of Manchester Students’ Union (UMSU). This is a full-time, fixed-term role for 12 months, with the possibility of extension subject to funding and business needs.

As a Student Advisor (Student Finance), you'll provide free, independent and confidential advice to students at the University of Manchester. You’ll be a generalist Student Advisor while also while also taking the lead on student finance and money advice. You'll become our team's specialist in this area, helping students understand their funding options, access financial support and navigate financial challenges. As a generalist advisor you’ll be providing advice and guidance across all areas of the Advice Service, including academic issues and regulations, University disciplinary procedures, housing and wider student life matters.

With the rising cost of living and increasing complexity of student funding, you’ll play a key role in helping students access the financial support they need and empowering them to make informed decisions. We’re looking for someone who can support students professionally, sensitively and with empathy, ensuring they feel heard, informed and confident about their next steps.

You’ll enjoy this role if you have an interest in money advice and financial wellbeing, alongside a curiosity about the law and an enthusiasm for understanding regulations, policies and procedures. Excellent communication skills are essential, together with the ability to respond compassionately to students experiencing distress or crisis while providing practical advice and support.

Alongside one to one advice, the Advice Service delivers supported self-help resources, preventative campaigns and outreach activities to help students access information before problems escalate. If you enjoy engaging with people, you’ll have opportunities to contribute to website and social media content, deliver presentations and workshops, attend promotional events and collaborate with colleagues and stakeholders across the University community.

You’ll be part of a small, supportive and dedicated team, working in a busy and varied environment where student wellbeing is at the heart of everything we do. We’ll support your development through ongoing training and continuing professional development, helping you build expertise across all areas of our advice service while developing specialist knowledge in student finance. You’ll also benefit from regular opportunities for reflection and wellbeing support, including access to external restorative supervision.

Experience of providing student finance or money advice is desirable. However, we also welcome applications from candidates with experience in advice, welfare, support work, professional student services or other settings who can demonstrate transferable skills, a willingness to learn and a genuine passion for supporting students.

At UMSU, you’ll be part of a supportive, inclusive and values-driven organisation that champions student empowerment. We offer a collaborative team culture, opportunities for professional development and the chance to make a meaningful and lasting difference to students’ lives every day.

If this sounds like the opportunity you’ve been looking for, we’d love to hear from you.

Please read the full role profile before applying, as well as our guide to recruitment.

Details

Salary: £32,042-£35,237 per year

Contract: Fixed-Term for 12 months

Hours: 35 hours per week

Eligibility: Open to applicants with relevant skills and experience who are eligible to work in the UK at the start of employment

We have an exciting opportunity for an CYP Independent Domestic Violence Advisor to join our growing Children & Young People Team in Rochdale, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

This role is based in Rochdale Police station along with some hybrid working, you must be prepared to travel across the borough of Rochdale.

As a CYP IDVA you will deliver specialist and enhanced support to Children and Young People aged 4-17 who have experienced Domestic Violence Abuse in the home. You will be responsible for providing high quality interventions to children & young people affected by DVA through the development of individually tailored & risk assessed support and safety plans. You will offer support through one-to-one sessions to address issues of self-esteem, manage emotions and feelings of blame and responsibility with the aim to improve understanding of abusive behaviour, healthy relationships and conflict resolution.

You will need:

To conduct comprehensive needs and risk assessments and ensure each CYP receives an individual tailored support package that fully meets their identified needs, including safety planning, advocacy, emotional and practical support.

To advocate on behalf of children and young people with experience of domestic abuse to ensure the diverse needs of children and young people using the service are met.

To provide one to one support to children and young people living in families affected by domestic abuse.

The ability to review the assessment of risk on an ongoing basis, ensuring appropriate and immediate action is taken in respect of any CYP facing significant harm, making the necessary referrals to MARAC and local safeguarding processes as required given the legal framework relating to the protection of children and the policy and procedures of the Local Safeguarding Children's Board.

To establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing, with the intention of supporting children and young people who have been impacted by domestic abuse. Attend meetings as required.

Ideally a background in Social Worker, Domestic Abuse or Children & Young People services would be advantageous.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

Experienced Specialist Debt Adviser with a strong background in delivering high-quality, FCA-compliant debt advice and managing complex client casework. Skilled in providing holistic debt solutions, creditor negotiation, financial guidance and tailored support to individuals experiencing financial difficulty.

Proven ability to maintain high standards of advice quality through effective case management, file reviews, compliance monitoring and adherence to Advice Quality Standards (AQS), GDPR, safeguarding and organisational policies. Experienced in supporting junior advisers through coaching, guidance, knowledge sharing and quality improvement activities.

Confident in managing caseloads, meeting contractual KPIs, producing performance reports and contributing to service development initiatives that improve access to financial education and preventative debt support. A committed and client-focused adviser with strong interpersonal skills, attention to detail, and the ability to deliver impactful services while supporting team performance and continuous improvement.

Job Title: Building Compliance Advisor (Maternity Cover)

Location: London-based. Site visits / Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £39,565 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Fixed Term (12-14 Months Maternity Cover)

Hours: 37.5 hours per week. Monday to Friday, 9.00am – 5.30pm

Join Refuge and help keep our homes, workplaces and services safe and compliant.

Please note, This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010 applies.p

Refuge is the UK's largest specialist provider of services for survivors of domestic abuse and gender-based violence. We are looking for a knowledgeable and proactive Building Compliance Adviser to join our Property Services Team.

This is an exciting opportunity for a property professional with experience of building safety, statutory compliance and property management to play a key role in ensuring our diverse property portfolio remains safe, secure and compliant.

Working closely with operational teams, senior leaders, contractors, regulators and external partners, you will act as Refuge's in-house compliance expert, providing technical advice and ensuring the organisation remains informed and compliant with changing legislation, regulations and industry standards.

About the role

As Building Compliance Adviser, you will lead on building safety and property compliance across Refuge's portfolio. You will monitor statutory and regulatory requirements, maintain compliance data and certifications, update policies, deliver training and provide expert advice to colleagues across the organisation.

You will also support the management of property agreements, oversee compliance reporting and returns, liaise with insurers and regulators, and help ensure robust governance arrangements are in place.

The role combines technical expertise, stakeholder engagement and practical problem-solving, making it ideal for someone who enjoys variety and wants to make a meaningful difference.

Key responsibilities

Building Safety and Property Compliance

• Act as Refuge's corporate lead for building safety, fire risk assessment (FRA) compliance and wider property compliance matters.
• Monitor legislative, regulatory and industry developments and advise the organisation on emerging requirements.
• Update and develop property policies to ensure ongoing compliance and best practice.
• Deliver training and guidance to colleagues on building safety and compliance requirements.
• Support services to develop effective local compliance arrangements.
• Undertake property inspections and produce reports, recommendations and action plans.
• Maintain oversight of compliance certifications, records and documentation.
• Monitor compliance performance and provide assurance through reporting and quality checks.
• Provide technical advice and support on property-related issues across the organisation.

Property Management

• Maintain and develop Refuge's property database.
• Ensure property agreements are centrally stored and effectively managed.
• Monitor key contractual dates and obligations and support proactive compliance with lease and agreement requirements.

Supply Chain and Contractor Management

• Support or lead the procurement of consultants and contractors.
• Develop briefs, specifications and project requirements.
• Agree costs, programmes and contract terms.
• Monitor contractor performance and maintain effective supplier relationships.
• Support service teams with property-related projects and deliveries.

Reporting and Governance

• Prepare reports for senior leaders, boards and other stakeholders.
• Complete property compliance and regulatory returns, including the annual NROSH return.
• Act as a key contact for insurers, providing property and compliance information as required.
• Collect, analyse and present compliance data to demonstrate statutory and regulatory compliance.

Customer Service and Teamwork

• Provide a responsive and professional property support service to colleagues.
• Build positive working relationships across the organisation.
• Provide team cover where required and participate in out-of-hours emergency response arrangements.

About You

We are looking for someone who has:

• Experience of building safety, compliance, property management or a related field.
• Strong knowledge of statutory and regulatory property compliance requirements.
• Experience interpreting legislation and translating requirements into policies, procedures or operational practice.
• Experience managing compliance data, certifications and reporting.
• Excellent written and verbal communication skills, with the ability to explain technical matters clearly to non-technical audiences.
• Strong organisational skills and the ability to manage a varied workload independently.
• Experience working with contractors, consultants and external stakeholders.
• A proactive approach to problem-solving and continuous improvement.
• The ability to travel across London and surrounding areas as required.

Why work for Refuge?

At Refuge, every role contributes to supporting women and children who have experienced domestic abuse. In return, we offer a rewarding and supportive environment where you can develop your career while making a genuine difference to people's lives.

We are committed to creating an inclusive workplace that values diversity, promotes equality and supports the wellbeing and professional development of our colleagues.

Additional Information

Closing Date: 09:00am 27 July 2026

Interview Date: 5 - 6 August 2026

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010 applies.

Safe Accommodation Worker

Location: Burnley

Salary: £25,139 FTE

Contract Type: Permanent

Hours: 24.25 hours on a 2-week rolling rota

Week 1

Wednesday 12.15pm-4.15pm, Thursday 9am-4.15pm, Friday 9am-4.15pm

Week 2

Wednesday 12.15pm-4.15pm, Thursday 9am-4.15pm, Friday 9am-4.15pm, Saturday 9am-4.15pm, Sunday 9am-4.15pm

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse. 

The role will provide range of practical housing and administrative provision within a supported housing environment. The role is the first point of contact for Safenet services and will ensure emergency access to accommodation for women, men and children through the Safenet Helpline.

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

Essential Core Skills

Health & Safety Awareness

All of our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application. 

Safeguarding

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service.

Digital

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential.

Equality, Diversity, and Inclusion (EDI)

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society.

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 24/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

"Lead finance. Shape strategy. Change lives."

Aspire Oxfordshire is an ambitious charity working to tackle inequality and create lasting opportunities for people and communities facing disadvantage. Every year, we support people experiencing homelessness, poverty, poor mental health, digital exclusion, unemployment and other barriers to reaching their potential.

Through supported housing, homelessness prevention, education, training and employment programmes and digital inclusion projects, we help people take positive steps towards greater independence, wellbeing and opportunity.

We are now seeking a values-led and commercially minded Head of Finance and Resources to join our Leadership Team and play a key role in shaping Aspire's future.

This is an exciting opportunity for an experienced finance professional who wants to combine strategic leadership with hands-on operational delivery in an organisation that makes a tangible difference every day.

As Head of Finance and Resources, you will lead Aspire's finance and resource functions, ensuring strong financial stewardship, effective governance, organisational resilience and sustainable growth. Working closely with the Chief Executive, Trustees and senior colleagues, you will help shape organisational strategy, support business development and fundraising activity, and ensure the charity remains financially strong and well positioned for the future.

Who We Are Looking For

We are looking for someone who combines strong technical finance expertise with excellent leadership and relationship-building skills. You will be equally comfortable presenting financial information to Trustees, supporting managers to improve financial performance, and helping to identify opportunities that strengthen our impact and sustainability.

You will bring:

• A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent) and/or significant senior financial management experience.

• Experience of leading finance and operational functions within a charity, public sector, social enterprise or similarly complex organisation.

• Strong strategic financial planning, budgeting, forecasting and reporting skills.

• Experience of producing meaningful management information and using data to support organisational decision-making.

• Advanced Power BI and financial reporting skills, with the ability to develop insightful dashboards and reporting solutions.

• Knowledge of grant funding, commissioned services and restricted fund management.

• Experience of developing and improving systems, processes and organisational effectiveness.

• Strong leadership skills with the ability to motivate, support and develop others.

• Excellent communication and influencing skills, with the ability to build effective relationships with Trustees, funders, partners and colleagues.

• A practical, solutions-focused approach and willingness to work collaboratively across the organisation.

• A commitment to Aspire's values and a genuine passion for creating opportunities for people facing disadvantage.

Why Join Aspire?

This is an opportunity to join an ambitious organisation at an exciting point in its development. You will play a key role in helping Aspire deliver its Strategy 2025–2030, supporting innovative services that help people secure safe housing, improve their wellbeing, gain qualifications, access employment and build brighter futures.

In return we offer:

• Salary: £50,000 – £55,000 per annum

• 25 days annual leave plus bank holidays

• Pension contribution

• Cycle to Work scheme

• Employee Assistance Programme

• Hybrid working arrangements

• The opportunity to make a genuine difference in the lives of people across Oxfordshire

Aspire Oxfordshire celebrates diversity and is committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and particularly encourage applications from groups currently underrepresented in the charity sector.

Children’s Domestic Violence Advocate (CHIDVA) 

Location: Bury

Salary: £30,200

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

As a Children’s Domestic Violence Advocate (CHIDVA), you will safeguard and support children and young people affected by domestic abuse across the Continuum of Need, including Child Protection. You will deliver child-centred 1:1 and group interventions, complete child-focused risk assessments and safety plans, and ensure children and young people’s voices shape the support they receive. Working with partner agencies (including through MARAC), you will contribute to coordinated responses that improve safety, wellbeing and long-term resilience.

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential 

• SafeLives CHIDVA qualification (or working towards) and/or a relevant children and young people qualification (or working towards).

• Experience supporting children and young people affected by domestic abuse, trauma or adversity.

• Experience managing a caseload and delivering consistent, high-quality support to children, young people and families.

• Experience working in multi-agency settings (e.g., social care, education, health, criminal justice).

• Strong safeguarding knowledge (including Children Acts 1989/2004 and Domestic Abuse Act 2021) and confidence escalating concerns.

• Ability to build trust and communicate effectively with children/young people and professionals, adapting to age and need.

• Strong record-keeping skills and a commitment to confidentiality and data protection.

• Commitment to equality, diversity and inclusion, including anti-racist and intersectional practice.

Desirable 

• Women’s Aid or Respect accredited training (e.g., DAPA) and/or Paladin Independent Stalking Advocacy Caseworker (ISAC).

• Level 4 Diploma in Domestic Abuse; DASH risk assessment; trauma-informed care training.

• Experience supporting children and young people with complex needs (including self-harm or suicidal ideation) and knowledge of referral pathways.

• Knowledge of culturally specific forms of abuse and barriers to access for ethnic minority and migrant survivors (e.g., HBV, FGM).

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 24/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Domestic Abuse Practitioner – Community Services

Location: Bury

Salary: £27,500 FTE

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the service 

We are a specialist team working within the Violence Against Women and Girls (VAWG) sector, committed to delivering trauma-informed, survivor-led support. Our services are shaped by the Women’s Aid Federation of England (WAFE) National Quality Standards and guided by the Domestic Abuse Act 2021, which recognises the impact of abuse on both adults and children. We work collaboratively to provide safe, inclusive, and empowering support that reflects the diverse experiences of survivors and promotes long-term recovery and independence.

Working in a busy sector you will be part of a frontline refuge team working in a fast paced environment supporting victims and survivors of domestic abuse. The team are passionate about creating safe welcoming environments that supports all residents, children and colleagues. A team who continually adapt to the variations of work tasks/environments, who are service focused, resilient, exercise good judgement to make the right decisions and take into consideration everyone’s individual needs to create a genuine team spirit.

We recognise and respond to the intersecting experiences of survivors, acknowledging how race, gender, disability, sexuality, and socio-economic status impact recovery and safety. We are committed to anti-racist practice and actively uphold the principles outlined in our organisation’s Anti-Racist Charter.

About the role

As a Domestic Abuse Practitioner, you’ll play a vital role in helping individuals and families affected by domestic abuse take their first steps toward safety, recovery, and independence. You’ll be the first point of contact for those in crisis - offering compassionate, practical, and emotional support that makes a real difference. 

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

• Although no formal qualifications are necessary a good level of spoken and written English is essential for this role.
• Proven experience providing emotional, practical, and welfare support to individuals affected by domestic abuse, including women, men, and children.
• Proven experience with adult and child safeguarding procedures and multi-agency risk assessment processes.
• Ability to support individuals in crisis with compassion and understanding.
• Non-judgmental attitude and active listening skills.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 19/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.