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Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London, homeworking options in line with Crisis’ Hybrid Working Policy
About the role
Crisis is committed to Housing led solutions to homelessness and as part of our ambitious 10-year strategy has committed to providing secure, settled, affordable homes for our members for the first time in our history.
The Finance Business Partner will play a critical role in delivering regular financial reporting, budgeting and forecasting for our new Housing Directorate, therefore, to be considered for the role you will need to be an experienced housing finance professional.
This role will provide insight and analysis and includes the preparation of monthly management accounts, annual budgeting, and reforecasting to provide support in decision making whilst adhering to processes, controls, and ways of working that effectively support our Finance function and support stakeholders’ needs. It will also require some collaboration with our Transformation Leads who are leading on the implementation of a new finance system (xLedger).
About you
- A fully qualified accountant (ACCA/ CIMA or equivalent CCAB recognised accounting qualification) with post-qualification experience in housing.
- Proven finance business partnering in housing with a strong understanding of operational drivers gained within the charity sector, local government or commercial or social housing sector.
- Support the development, appraisal and monitoring of capital programmes, maintenance schemes and investment business cases.
- Ability to analyse data, identify issues, and provide meaningful insights.
- Strong communication skills with the ability to influence at all levels.
- Strong understanding of core financial processes and operations.
- Knowledge of financial controls and compliance frameworks.
- Experience of contributing to finance transformation or systems-related change.
- Commitment to Crisis’ purpose and values
- Commitment to equality, diversity and inclusion
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 13 July 2026 at 23:59
Interviews will take place online w/c Monday 20 July
Interview process: Competency-based interview.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contract our Talent Acquisition team to discuss how we can help.
For more information about our work please visit our website
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Thank you!
About the role:
Housing First changes what is possible for people who have been shut out, moved on and let down for too long.
Single Homeless Project's (SHP’s) Camden Housing First service is expanding, and we’re looking for a passionate and skilled Project Worker to join an innovative team supporting people with long histories of rough sleeping, multiple exclusion and co-occurring needs. This includes a new and important focus on supporting couples who have been rough sleeping and will be accommodated separately in their own self-contained flats, while receiving intensive, relational and trauma-informed support.
Based from King’s Cross, you’ll work across the community and in people’s homes, carrying a small caseload so you can offer flexible, persistent and person-centred support that is shaped around each person’s strengths, safety, needs and goals. You’ll build trust with people who may have had difficult experiences of services, working at their pace while keeping a strong focus on housing sustainment, wellbeing, risk, choice and recovery.
You won’t be doing this work alone. You’ll be part of a multidisciplinary team and will work closely with statutory services, housing partners and specialist colleagues including health, psychology, Solace, occupational therapy and perpetrator support. With safety at the heart of the work, you’ll play a key role in supporting people where relationships, trauma, exploitation, abuse or external risk may be part of their lives. At SHP, you’ll also have access to learning, reflective practice and development opportunities that help you keep growing your skills while doing meaningful, complex and life-changing work.
About you:
- You have experience supporting people facing multiple disadvantage, including homelessness, trauma, mental ill health, substance use, contact with the criminal justice system or long-term exclusion from services.
- You know how to build trust with people who may be wary of services, using patience, consistency and creativity to keep people engaged without forcing change before they are ready.
- You understand the links between severe and multiple disadvantage, VAWG, coercion, abuse, exploitation and safety, and you can respond in a way that is trauma-informed, boundaried and safeguarding-focused.
- You are a confident advocate and communicator, able to work with partners, negotiate well, challenge when needed and keep the person’s voice at the centre.
- You are organised and self-sufficient in your day-to-day work, with the written, IT and recording skills needed to manage a caseload, update systems clearly and keep support plans moving.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 19th July at Midnight
Interview Date: Tuesday 28th July online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
At Sovereign Network Group (SNG), our purpose is to provide good, affordable homes that are the foundation for a better life. We want to have a positive and lasting impact on our customers lives by offering safe, high-quality homes and building strong, connected communities. By shaping our services around specific localities, our local teams can manage homes and places more proactively, working closely with customers, communities, and local partners.
We have a fantastic opportunity to join us as a Locality Manager (Customer and Neighbourhoods) to lead the delivery of proactive and customer centric services. Based from our office in Bristol, you will lead a team of Officers who are responsible for tenancy and neighbourhood management in a Locality that covers, Bristol and Gloucester. You'll combine office and home working in line with our hybrid approach, spending two days in the office a week. You'll need to travel across our geography when required so you should be happy to travel and have access to transport.
The Role
Reporting into one of our Regional Directors of Localities, you'll manage a team of up to 12 people across your locality, including Locality Officers, and Anti-Social Behaviour Officers. You'll set direction within the team by being clear on expectations, role modelling our values and supporting team and individual performance through robust feedback. You'll ensure that teams work together to deliver the right outcome for our customers in a safe and timely way.Responsibilities include:
Being visible and present as a leader within the team, demonstrating professionalism and confidence and developing a high performing and well supported team
Leading on all strategic and operational elements of service delivery across your locality with focus on customer, lease and tenancy management to enable customers to sustain their tenancy
Working collaboratively with Locality Managers (Property Services) and cross functional senior leaders to deliver the Corporate Plan and Customer Vision
Developing productive relationships with local stakeholders built on trust, respect, and a joint interest in improving the lives of our residents and communities, with a specific focus on Local Authority partners, statutory agencies, and elected members within a locality
Developing and maintaining a digital presence within localities, actively broadcasting community messaging and by hearing our customers voice, develop innovative solutions to build community ownership
Securing social impact benefits into the locality that create opportunity and improvements for our places; actively lead locality resident engagement activities to facilitate the co-creation of service as required
Collaboratively develop, set, and monitor challenging targets for key business services that meet agreed performance, service and financial standards ensuring customer satisfaction, cost effectiveness and value for money
What you'll need
You should have experience in a similar senior role, delivering tenancy management and neighbourhoods services to customers cross tenure. You'll need to demonstrate experience of managing a multi-disciplinary customer focused team in a large and complex organisation with demonstrable knowledge of performance improvement. You'll have a high level of technical tenancy and neighbourhood management expertise. You'll also need:
Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service
The ability to effectively manage and lead a team; inspiring, supporting and developing them to optimise their performance
A track record of meeting deadlines and working effectively with others in a complex and dynamic environment
Strong people skills and you'll be an effective communicator, with the ability to influence and challenge
Evidence of excellent customer service achievements in a complex delivery environment
Excellent oral and written communication and interpersonal skills
Membership of a professional body - CIH (Chartered Institute of Housing) or equivalent or working towards this is preferred
Please note: Interviews will be held on 27th July in Bristol
Thank you!
About the role:
A front door is not the finish line. For people moving on from rough sleeping, accommodation can be the first real point of safety in years — but keeping it, trusting support and preparing for independent housing takes skill, patience and persistence.
As Lead Support Worker in our Rough Sleeping Accommodation Programme, you will support people accepted into RSAP move on accommodation to settle, sustain their tenancy and build the confidence, skills and connections they need to move forward. You will work with people who may be navigating trauma, poor mental health, substance use, offending histories, isolation or long periods of exclusion from services, offering support that is practical, consistent and rooted in their strengths.
You will take a lead role in referrals and assessments, develop high quality support and risk management plans, and work closely with housing, health, social care, criminal justice, substance use, mental health and community partners. From helping someone manage rent, bills and repairs, to advocating when systems become a barrier, you will be part of turning accommodation into a stable platform for longer term independence.
This is a role for someone who can combine warmth with tenacity. You will need to build trust, hold boundaries, stay calm when progress is uneven, and bring creative energy to complex situations. In return, Single Homeless Project (SHP) will support you to keep developing your practice, deepen your knowledge and grow your career in a values-led organisation committed to ending homelessness.
About you:
- You know that ending rough sleeping takes more than a housing offer — and you bring the patience, skill and persistence to help people turn accommodation into something safe, stable and lasting.
- You can build trust with people who may have every reason to be wary of services, using consistency, honesty and clear boundaries to keep support moving forward.
- You understand how trauma, mental health, substance use, offending, poverty and exclusion can shape someone’s choices, risks and relationship with support.
- You are confident turning complex needs into clear action, from assessments and support plans to risk management, case notes and practical housing sustainment work.
- You are a strong advocate and creative problem solver, able to work with partners, challenge barriers and keep pushing for progress when systems are difficult to navigate.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 19th July at midnight
Interview date: Thursday 30th or Friday 31st July online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by delivering specialist housing legal advice and training.
About Disability Law Service
Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To provide specialist housing law advice, casework, representation, and training to Deaf and Disabled people and organisations, supporting access to justice and systemic change.
Overview
You will deliver housing law advice via our dedicated housing helpline, undertake casework and representation where appropriate, and deliver training to external organisations. You will also contribute to policy work and wider systems change activity.
Key responsibilities
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Provide housing law advice and casework, including representation
-
Deliver advice via our Housing helpline and partnership sessions
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Undertake Legal Aid casework and ensure compliance with regulatory standards
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Deliver housing law training to external organisations
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Maintain accurate case management and billing records
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Contribute to policy and systems change work
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Support service development and internal collaboration
What we offer
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Opportunities to develop experience across multiple areas of law and contribute to a diverse range of projects
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A supportive and inclusive working environment within a committed and experienced team
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A varied role where your work directly supports access to justice for Deaf and Disabled people
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role.
Registered Charity
11 - 20
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
Thank you!
Head of Housing
Cambridge, Hybrid
Are you an experienced housing leader who combines strong technical knowledge with confident, values-led people leadership? This is an opportunity to lead a key customer-facing service, shaping how our client delivers housing management services and create meaningful outcomes for customers.
About the role
As their Head of Housing, you will be accountable for leading the delivery, performance and continuous improvement of housing management services.
This is a key strategic leadership role with accountability for building relationships and working closely with key stakeholders, focusing on a positive and motivating culture within the team while ensuring housing services are legally compliant, cost-effective, value for money and aligned with their values - ensuring customers at the heart of their service development.
What you’ll be doing
In this role, you will:
- Lead and inspire the Housing Team
- Shape strategy and ensure regulatory compliance
- Deliver excellent core housing management services
- Put customers at the heart of what they do
- Drive service improvement, assurance and professional standards
- Please see the job description for more information
About you
They are looking for a confident, housing professional with strong leadership, management and people skills. To succeed in this role, you’ll need:
- Substantial experience of housing management within a social housing provider, with strong technical knowledge across tenancy management, rent and service charges, leasehold services, allocations, voids, estate management and anti-social behaviour.
- Strong understanding of housing legislation, regulation and professional standards, with the ability to work in a legally compliant, customer-focused and risk-aware way.
- Experience of managing risk, safeguarding, customer wellbeing and tenancy sustainment issues, with the ability to make sound, evidence-based decision making that reflects organisational values and legal responsibilities.
- Proven ability to lead, motivate and develop employees, creating a positive and accountable team culture, supporting the delivery of high-quality services.
- Confidence in using housing systems, data, performance information and numerical insight to manage risk, improve services and support decision-making with a structured and organised approach.
- Experience in coaching employees and excellent communication, influencing and negotiation skills, with the ability to build trust and manage complex situations, work collaboratively and handle sensitive, complex situations.
- High levels of personal integrity, accountability and self-motivation, committed to delivering effective outcomes in line with organisational values.
- CIH Level 4 or 5 qualification in housing is an essential requirement and a condition of the role. This post is a relevant senior manager role under the Competence and Conduct Standard (Social Housing (Regulation) Act 2023). They are willing to speak to candidates who do not already hold the qualification, provided they are willing and able to achieve it within the regulatory timeframe.
Why join them?
They’ve held Investors in People Gold accreditation since 2020, reflecting their commitment to inclusivity, wellbeing, learning and professional growth. Joining them means being part of a collaborative organisation focused on continuous improvement and making a real difference.
What they offer you
- 28 days annual leave (excluding bank holidays)
- Option to buy/sell up to 5 days’ annual leave
- Private health insurance
- Employee discount scheme
- Defined contributions pension scheme, matched from 4% to 10%
- Employee Assistance Programme
- Life assurance
- Strong focus on learning, development and wellbeing
- Plus, more when you join!
We encourage early applications and may close the vacancy once they have received sufficient applications from candidates who meet the essential criteria.
Please note that Enhanced DBS clearance is required for this role.
Inclusion and Diversity
Our client welcomes applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace.
All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010.
Thank you!
Salary £26,938 - £29,264 (pro rata of £33672 – 36580)
Hours .8 FTE (equivalent to 4 days per week), to suit both you and the needs of the Charity. This will include some ‘out of hours’ cover.
Location Much of the work is undertaken from our houses located around Birmingham. Office work is undertaken from our Office base and from home by arrangement.
Responsible to Operations manager
Key tasks: To work with other staff and volunteers to ensure that Hope’s houses are clean, safe and comply with legal standards; To help people move into and out of Hope Housing and to work with other Hope staff and other organisations to promote residents’ well-being and to support newly granted refugees on their road to independence.
Job description
1. Ensure that houses and gardens are safe, welcoming and well maintained
2. Undertake simple repairs and maintenance to Hope Houses
3. Commissioning repairs where appropriate, within Hope’s housing maintenance budget.
4. Complete and record regular fire and health and safety checks.
5. Ensure rooms are clean and ready for new clients to move into
6. Help new residents move in and provide an induction.
7. Undertake and document client risk assessments
8. Help new refugees develop and carry out plans to help them thrive
9. Ensure safeguarding of clients in accordance with Hope’s safeguarding policy and procedures
10. Complete License Agreement and diarise end dates
11. Draft eviction letters and supporting letters when required
12. Assist with obtaining client documents
13. Empower residents to register and engage with appropriate health services
14. Encourage residents to get involved in activities likely to contribute to their well-being.
15. Help clients develop the skills needed for life after leaving Hope Projects
16. Conduct and record house meetings when required
17. Help residents move out at the end of their license
18. Assist with the support and running of the regular monthly residents meeting ‘Hope Asylum Voices’
19. Accurately record work with clients using outlook diary and lamplight database.
20. Build relationships with organisations, volunteers and charities
21. Contribute to planning and the development of Hope Project
22. Liaise with partner agencies
23. Develop and maintain positive rapport with clients whilst maintaining professional boundaries
24. Commitment to learn and develop new skills to meet service needs
25. To provide training where required
26. Attend Team Meetings, Steering Group and other Partner meetings. To maintain a good relationship with other Hope staff and partners
27. Contribute to the wider work of Hope Projects including fundraising and awareness raising.
28. Help raise awareness of Hope Projects and the issue of asylum destitution
29. Engage with regular support and supervision
30. Undertake training when required
Person specification
Experience
1. Experience of working supportively with vulnerable / at risk people
Ability
2. Good listener
3. Able to assess safety in houses
4. Able to assist in the safeguarding of at-risk people
5. Able to carry out basic repairs
6. Able to liaise with contractors such as plumber and electricians
7. Organised, able to effectively time-manage a varied workload
8. Capable of working on own initiative outside of an office environment
9. Good written and spoken English
10. Ability to use common office IT software and to record work on a database
11. Able to work within a budget.
Knowledge
12. Understanding of issues affecting Refugees and destitute asylum seekers
Qualities
13. Sympathy towards Refugees and destitute asylum seekers
14. Good at communicating with colleagues and managers
15. Willing and able to travel around Birmingham
In addition to the 4 questions on this form, please submit a CV and a letter of support (around 1 side of a4) explaining how you meet the person specification and why you are the right person for this job.
Registered Charity
6 - 10
Legal advice, housing, emergency grants and wellbeing support for people made homeless by immigration controls.
The client requests no contact from agencies or media sales.
Thank you!
Housing Support Worker
Latch is an exceptional charitable organisation that refurbishes derelict and run-down houses in Leeds. Once fully renovated and furnished, our properties offer supported housing for individuals experiencing homelessness or facing housing challenges, empowering them to embark on a journey towards positive transformation in their lives. We provide flexible, individualised support. We are developing our service based on innovati
ve evidence-based practice, incorporating Strengths Based Approaches and Trauma Informed Practice.
Based at our offices in Chapeltown, Leeds, we are recruiting an experienced worker to support our tenants to:
- Establish and maintain their tenancies to prevent recurring homelessness.
- Address their identified and evolving support needs.
- Develop a range of skills so that they can move to independent living.
- Identify and take steps towards achieving their personal goals.
#supportworker #housingsupportworker #homeless #housing #supportedhousing #support #socialhousing #socialwork #homlessness #mentalhealth #traumainformed #socialcare
Non Charity Employer
21 - 50
Creating homes, changing lives and strengthening communities
The client requests no contact from agencies or media sales.
Thank you!
Internal title: Executive and Governance Administrator
Location: Home (most meetings are online and we are largely a remote working organisation, however travel will be expected to central events at least 1-2 times a year which will be paid for by the charity)
Salary: £34,453 Full Time
Hours: 35 per week (full time)
Closing Date: Sunday 19 July - 23.30
Contract: Permanent
About the role
This is a key support role at the heart of Housing Justice, providing high-quality, proactive and highly organised executive support to the CEO and senior leadership team in a fast-moving national charity environment. The postholder plays a critical role in enabling the CEO and Directors to operate effectively, requiring excellent diary management, strong judgement, discretion, and the ability to manage competing priorities and anticipate organisational needs. The role also involves coordinating meetings end-to-end, ensuring they are well-structured and outcome-focused, including preparing agendas, capturing accurate notes, maintaining action logs, and proactively following up to ensure timely completion.
About you
We are looking for someone with:
· Significant experience supporting senior leaders in a PA, Executive Assistant, or equivalent role
· Experience managing complex diaries across multiple senior stakeholders
· Experience of agenda setting and action tracking for a variety of senior management and trustee meetings
· Experience working in a fast paced, often changing environment
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
The client requests no contact from agencies or media sales.
Thank you!
Become an Apprentice Worker in Bristol and use your lived experience to inspire, while gaining a qualification and working on your professional development.
At St Mungo’s, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact.
We have a Housing Management Apprenticeship opportunity available for an 18 month fixed term contract in Bristol.
What you’ll be doing
Working as a Housing Management Apprentice Worker, you will complete practical work experience and academic learning to build the knowledge, skills and experience to develop a career in the housing and homelessness sector.
As an Apprentice Worker you will:
- Work as part of a team to support with general housing management and operations of accommodation services.
- Work alongside colleagues, students and volunteers working together directly with residents to support and empower people to recover from homelessness and rebuild their lives.
- Develop the skills to support housing and tenancy management functions and assist with lettings and property maintenance processes.
- Supporting with void management, repairs reporting, rent and arrears processes.
- Gain practical experience and the skills required for future employment in housing management.
- Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
- Have opportunities to shadow experienced staff and receive on-the-job training.
- Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level Housing and Property Management Qualification
- Complete on and off the job learning, shadowing and development opportunities.
- Receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way.
Where you’ll work
Our level 2 pathway provides semi-independent accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in supported accommodation, and a positive move-on into independent housing.
Our residents are male and female living in shared and self-contained properties.
What we’re looking for
Our Apprentice scheme is specifically designed for people with lived experience, and we can only offer places to the people the programme is designed for.
You may have personally experienced homelessness (spent time sleeping rough, or lived in a hostel, refuge or supported accommodation), you may have experienced domestic abuse, mental health struggles, substance misuse problems or had contact with the criminal justice system and have used recovery services as a result.
We’re looking for people with motivation to build a career in housing and homelessness, who can bring:
- Learning and reflections gained through lived experience and recovery.
- Ability to demonstrate how personal lived experience has shaped your approach to support and wellbeing.
- Good communication and listening skills, empathy, and a genuine desire to make a difference.
- Some experience through volunteering or working in a similar setting.
- Basic admin and IT skills and a proactive attitude towards learning.
If this sounds like you, we’d love you to apply. If you’re still unsure why not get in touch with the team who can have a chat and answer your questions.
Take a look at our website for contact details and more information about the scheme.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
visit our website for more information and click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 15 July 2026
Interview and assessments: 29-30 July 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- A full-time, paid role (37.5 hours per week) for 18 months.
- A comprehensive training programme.
- A dedicated team to support and empower you.
- Excellent development and growth opportunities
- A diverse and inclusive workplace
- Great pay and other benefits
Thank you!
Housing Interventions Officer - Custody Based - HMP Parc
Location: Bridgend
Salary: £26,000 per annum
Vacancy Type: Permanent
About The Role
Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending?
If you’re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you.
As a Housing Interventions Officer, you’ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need.
You’ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community.
What you’ll be doing
- Deliver 1-to-1 housing advice and interventions within the prison environment
- Complete holistic housing needs assessments and develop clear, structured action plans
- Prevent homelessness by securing and sustaining suitable accommodation
- Source private rented accommodation (HMOs, shared housing, studios and 1-beds)
- Liaise with landlords and agents, including negotiating rent and tenancy terms
- Ensure properties meet legal, health & safety and Rent Smart Wales requirements
- Work closely with Prison, Probation and housing partners to manage risk and achieve targets
- Encourage engagement with Forward Connect and other appropriate support services
What we’re looking for
- Good knowledge of housing and welfare benefits systems
- Experience providing housing and welfare advice
- Experience assessing housing and wider support needs
- Ability to develop support plans to help people sustain tenancies
- Understanding of homelessness, abstinence-based recovery and complex needs
- Experience supporting people facing multiple disadvantage
If you’re motivated, resilient and committed to reducing reoffending through stable housing, we’d love to hear from you.
All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.
Please note if you have lived overseas within the last 5 years then checks may take longer.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Thank you!
Fixed term contract (maternity cover) until 1st September 2027
Are you passionate about making a lasting difference to the lives of vulnerable people?
Housing First is an innovative approach to supporting the most excluded and hard to reach clients. It focuses on finding housing first; and then addressing the issues that have contributed to an individual’s homelessness.
We are looking for a Housing First Worker to join our team for a maternity cover contract. We aim to support hard to reach clients by sourcing independent tenancies and providing intensive support into long term accommodation. By adopting a flexible, creative and personalised approach, the service aims to support individuals to manage their tenancies in the community and rebuild their lives.
In the role of Housing First Worker:
- In the role of Housing First Worker, you will work 9-5 Monday to Friday, working with a person centred approach to support clients in their own homes as well as in the community.
- You will be responsible for the day to day delivery of the service managing a small caseload of clients.
- You will deliver ongoing and intensive support to help your clients set up their home, with the overall goal of supporting them to sustain their tenancy and achieve individual goals and aspirations.
- Build and maintain effective relationships with local partner agencies to support clients throughout their recovery.
About you
This role will suit a motivated and committed individual who has a genuine desire to support people to transform their lives, as well as:
- Great communication skills, with the ability to network and build effective relationships with a variety people, including clients, internal colleagues and partner agencies.
- The ability to work independently and be comfortable as a lone worker, with a good knowledge of relevant protocols and safety precautions.
- The ability to manage your own caseload with a proactive and innovative approach to your work and to work flexibly in order to provide tailored support to meet client’s individual needs and aspirations.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 9th July 2026
Interview and assessments on: 22nd July 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Thank you!
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Our Eastbourne and Hailsham servicesprovide 24-hour supported housing for young people aged 16–25, offering low to medium levels of housing-related support. Eastbourne Foyer houses 33 young people, while our two Hailsham sites - Grove House and Newton Park - houses 7 and 3 young people respectively, all with shared communal facilities. Across all three sites, we support residents to develop the skills needed for independent living. This includes managing finances and budgeting, building life and work skills, and maintaining personal self-care.
Our staff take a trauma-informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations so they can move on to independent and fulfilling futures. Our dedicated team of Support Workers, Night Workers, and Bank Workers provide personalised guidance, practical assistance, and signposting in key areas including housing, budgeting, daily living skills, employment, and healthy relationship building.
We are looking for a Supported Housing Support Worker to join our team at Eastbourne Foyer, with the expectation of working from our other sites in Hailsham when required. You will hold a caseload of residents and carry out regular key work sessions with them each week. Through these sessions, you will work together to develop personalised support plans, track progress, and help residents achieve their goals.
Main areas of responsibilities are:
Housing and Compliance
- Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
- Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
- Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
- Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
- Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
- Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
- Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
- Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.
Skills and Abilities
- Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: Sunday 12th July at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Registered Charity
101 - 500
Our mission is to help children and young people have a fair chance to be who they want to be.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Specialist Housing Officer
Hours: Part-time, 26 hours per week
Work Pattern: Tuesday – Thursday 9am - 5pm, Friday 9am -2pm
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £35,760 per annum, FTE (£26,565 per annum for 26 hours per week)
Contract: Permanent
Come and join us as a part time Specialist Housing Officer.
About the role
- Lead on the day to day housing management of Extra Care Housing and an Older Adult Scheme ensuring residents receive high quality housing and support services that promote their wellbeing.
- Build positive relationships with residents, care providers and partner agencies to create a safe inclusive and supportive environment.
- Carry out tenancy management and wellbeing checks and respond proactively to changing needs.
- Coordination of activities alongside resident involvement colleagues to encourage social participation among residents.
- Ensure that the health and safety measures are conducted in line with regulations and the schemes are managed in line with safeguarding.
About you
- Ability to provide support to older and vulnerable adults with compassion.
- Have a professional approach and able to maintain positive relationships through your excellent communication skills.
- Work effectively using strong organisational skills to deal with competing priorities.
- Solution focussed and able to work independently as well as making contributions within the wider team.
- Passionate about culture and collaboration.
About ISHA
At ISHA, community and neighbourhood mean everything to us, and our roots run deep in the areas of North London that we serve. Founded over 90 years ago, we provide around 2,500 homes for over 5,000 people across Islington, Hackney and Waltham Forest. We are proud to remain a community-based housing association with a strong social purpose and an ambitious future.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We are ambitious about the future while remaining grounded in our communities and values. We are looking for a Housing Officer who shares our commitment to continuous improvement, resident focus and creating an inclusive and supportive culture for colleagues and residents alike.
Why join ISHA?
- A genuinely community-based and values-led organisation
- Strong social purpose and commitment to affordable housing
- New corporate strategy and clear organisational ambition with a commitment to growth in our heartlands
- Opportunity to shape finance, technology and organisational improvement
- Flexible and supportive working culture with hybrid working arrangements
- Competitive pension and benefits package
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them?
If this sounds exciting, we want you on our team. Please do submit a completed application
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Deadline: 09:00 on 06 July 2026
Interview: Week Commencing 13 July 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
When you submit your final application with your CV and a covering letter tell us:
(a) After reading the job description and person spec, describe how you will be motivated to deliver, and how your experience matches the skills and requirements of the role?
(b) About one challenge that you’ve had managing the safety of the tenants or dealing with their tenancy issues within a supported environment, how you managed it, and what did you learn?
(c) What you love most about working in Tenancy Services.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you
Maximum of 250 words per answer, please.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK. We do not offer a visa sponsorship programme.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact us.
No agencies please.
Thank you!
Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc
Location: Bridgend
Salary: £26,339 per annum
Vacancy Type: Permanent
If you’re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you.
The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing.
About the Role
You’ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need.
In this role, you’ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You’ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes.
Key responsibilities include:
- Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales
- Completing housing needs assessments and developing structured action plans
- Actively engaging with Camau objectives to prevent homelessness and improve housing options
- Liaising with landlords, agents, and housing providers to source suitable accommodation
- Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards
- Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys
- Supporting service users to access Forward Connect and other Forward Trust services
What We’re Looking For:
- Strong knowledge of housing and welfare benefits systems
- Experience providing housing or welfare advice to clients
- Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.)
- Experience developing and delivering support plans to help clients sustain tenancies
- Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness
At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness.
All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.
Please note if you have lived overseas within the last 5 years then checks may take longer.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click appl to be redirected to our website to complete your application.