Housing manager jobs in gants hill, greater london
We have an opportunity for a Customer Specialist to join our Complaints Team in Hertford.
This is a full-time permanent role with a starting salary of £27,000 - £35,000 a year depending on experience.
The Role
As a Customer Specialist you'll manage each case from the date of the original complaint through to its resolution. You will take ownership, making sure you stay customer focused throughout
As part of the Complaints team, you'll:
- Work closely with our teams and third parties to coordinate their resolution efforts, ensuring the customer's complaint is properly addressed
- Engage with our customers to understand how the issues are affecting their lives and prioritise your caseload accordingly
- Work with and influence colleagues, agreeing and delivering what needs to be done to achieve timely, fair and equitable resolutions
- Provide customers with regular updates on the progress of their complaint
What you'll need:
- Emotional intelligence and active listening skills
- Strong customer service and excellent communication skills
- Attention to detail and ability to work to deadlines
- Resilience, confident and assertive
- The confidence to influence others, make decisions and come up with solutions
This role is ideally suited to individuals who have worked on the front line of customer service and have an understanding and appreciation of some of the challenges our customers may face. This doesn't need to have been in a housing environment.
What you'll get from us
As a member of the Customer Complaints Team you'll be part of a friendly, motivated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an awesome conference producer to grow our in person events offering for our community of Pupil Premium Leads across the 1,700 secondary schools in our network
Your role will be to produce face to face conferences that provide them honest, open and trusting spaces to share how they really achieve their results in practice.
Why?
So Pupil Premium Leads and Champions can learn what’s working (and what isn’t), so they can deliver the best education possible to all of their students, regardless of their background
What's the role?
Your job will be to produce in person conferences, with a difference, for Pupil Premium Leads in
Events where practitioners don’t just share what’s worked but also what hasn’t. Openly and transparently.
The aim is to curate powerful and practical warts and all stories, which attendees can ask questions about and dig deep into each other's work.
- What we avoid
- Glossy key notes delivered by non serving leaders telling serving leaders what to do
- Only sharing their successes
- Surface level panels that don’t say anything of substance about how leaders do what they do
- Lots of passive sitting and listening in big audiences
- Not developing deep and lasting relationships between attendees
- Where the events are geared entirely towards promoting products and services more than the amazing PPM leaders and their practice
- What we deliver
- Dedicated to giving serving Pupil Premium Leaders - from diverse backgrounds - to the platform to share their work
- Sharing openly, honestly and transparently the challenges as well as the wins
- Small group discussions about very specific topics where attendees can go deep
- Workshop formats allowing speakers and attendees to learn from each other via intimate conversations
- Where we do everything we can to help attendees get to know each other, stay in touch and work together long term.
On the speaker/content side, you’ll:
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research what’s important to Pupil Premium Leaders
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find serving Pupil Premium Leaders who have expertise in those areas
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Invite and book them to be speakers and
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support them to be their best on the day.
On the attendee/learning/ side, you’ll:
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communicate the offering
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design sign up and onboarding processes
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promote the event across our social media and email channels and
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ensure delegates have everything they need to get the best out of the event.
On both sides you’ll:
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lead the follow up and evaluation of the events.
On the partnerships side you’ll:
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generate leads from potential partners and sponsor
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contact them with information about sponsorship packages
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manage the relationships with partners
- Events where sponsors provide thought leadership not sales pitches
How you’ll be driving our mission forward
Researching topics that matter to Pupil Premium Leaders right now
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Emailing/messaging them to ask what they’ve had success with and need help with
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Creating a database of strengths and needs across the community
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Reading education press, policy and practitioner led blogs.
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Engaging with conversations on social media
Finding, inviting and booking speakers
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Using national datasets to find schools and Pupil Premium Leaders who are succeeding against the odds
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Digging into PPM practice and Pupil Premium Leaders’ blogs/posts to build a list of possible speakers
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Crafting emails that invite Pupil Premium Leaders you may have never met to speak at the conference
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Following up and leading Pupil Premium Leaders through the speaker onboarding journey
Supporting speakers to be their best
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Designing editorial guidelines and communicating them with speakers
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Supporting them to find a focus for their sessions and feeding back on the content
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Gathering pre-event information such as speaker details, access need, session titles/objectives and resources etc
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Automating workflows and emails using Zapier and Airtable
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Sharing all pre-event information they need in good time
Designing attendee sign up and welcoming processes
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Designing and building pre-event registration processes and forms
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Gathering pre-event information from attendees eg attendee details, access/dietary needs and
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Automating workflows and emails using Zapier and Airtable
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Sharing all pre-event information so they can get the most out of the conferences
Promoting the event across our channels
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Working with a designer to commission graphics
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Writing social media posts on LinkedIn and Twitter
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Working with the Pupil Premium Leaders who are speaking to write sharable, top of funnel social media posts that inspire, entertain and inform Pupil Premium Leaders
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Designing, writing building email workflows and drip campaigns in our CRM (Hubspot)
Ensuring delegates have everything they need to get the most out of the conferences
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Tracking and auditing that all delegates have shared required pre-event information
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Writing succinct emails which delivered at the right time in a way that respects their workload and capacity
Evaluating the success of the conferences.
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Designing and building post event evaluation forms
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Seek, gather and analyse customer feedback and user data to ensure member success.
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Tracking and auditing evaluation completion
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Following up with both speakers and delegates to maximise
Who are you?
- A values driven educationalist
- Technophilic project manager who has a spreadsheet for everything
- Curious and empathic relationship builder
- Entrepreneurial, innovative and flexible
- Analytical but also a content-minded story finder and teller
- Feedback embracing learner in the pursuit of mastery of your craft
What experience and track record do you have?
It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.
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Education and/or teaching: Knowing how the MAT and schools system works is a must. Knowing who does what PPM role in schools will help bring the right people in the right conversations and the right time. Knowing and understanding the kinds of problems and types of conversations school leaders and teachers is also essential for this role
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Conference production: researching topics, inviting and booking speakers, crafting promotional materials, shouting loudly and proudly about the events and filling up spaces.
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Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time. Managing multiple audiences who are likely to be at different stages of their engagement cycle.
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Customer Relationship Management: designing, building and automating CRMs including sales pipeline design and management eg Hubspot and Airtable
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Copywriting (and digital marketing and email workflow design): designing and writing posts and emails that convert - whether than be speaker invitations, promotional posts or conference onboarding emails.
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Digital marketing integration and automation: integrating and automating digital marketing platforms like eg MailChmip, Hubspot, Airtable and Zapier. Automating drip campaigns and email workflows.
What are the benefits?
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Exposure to the most inspirational and impactful PPM Leaders in the country
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Opportunity to work within an early-stage, mission-driven organisation and shape its direction
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Flexible working culture/flexible working hours
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Pro rata £28,000-£33,000 dependent on experience
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Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 3 days a week for 16 weeks a year: October-February. Possibility to expand conference work to new audiences if successful.
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Free annual membership to all of our premium spaces across the community worth up to £1,197+VAT.
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Dramatically grow your network of school leaders
Timeline:
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Applications open: 27th August 2025
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Deadline for applications (2 weeks later): midnight Sunday 7th September
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First interviews (until 2 weeks after deadline): Starting week of 15th September,
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Second interview (until 3 weeks after deadline): Starting week beginning 22nd September,
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Notification of decision (week after end of interviews): Starting week beginning 22nd September,
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Start date: week beginning 6th October
We expect this to be a popular role. We will be inviting people to interview on a rolling basis. We advise submitting an application early.
How do you apply?
To apply for the role please send complete this application form no later than Sunday 7th September at midnight:
For the application form you’ll need:
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CV - max 2 sides
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Covering letter - outlining
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why you want to apply
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how your values, knowledge, skills and experience make you the best person for the role.
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a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.
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Contact details of references
For an informal and confidential discussion about the role prior to application, please download the attached job ad pdf.
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
We're looking for 2 compassionate, adaptable and resilient Specialist Behavioural Support Workers to join our Learning Disability Service in Newham.
£29,113.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
For a full job description, please visit our website.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
The 5-week rolling rota pattern includes both evening and weekend shifts. The shifts are from 07:00 to 15:00 or from 14:00 to 22:00, with a mix of both types. You will have approximately one full weekend off every five weeks, plus one additional Saturday off and one additional Sunday off, resulting in a total of two full working weekends in every five weeks.
At Look Ahead, co-production is central to our approach. We are committed to collaborating closely with our customers to shape the support they receive. We invited S to develop a job advertisement for their new deputy service manager, and this is what they shared:
"Hi, I'm S. and I am a 43-year-old woman who lives in a supported living accommodation in Newham since 2022.
I am generally a happy and sociable person who enjoys being with those around me and makes friends quickly. I have a good relationship with my family and enjoy spending time with them at their house when I can.
I enjoy activities like arts and crafts, spending time on YouTube, dancing and going to the café. I also enjoy looking after myself and getting my nails and hair done and shopping for nice clothes (but I might need prompting to put outfits together to look nice and I enjoy staff telling me I am looking well and giving me positive feedback).
I like to be surrounded by people who are very proactive and can be creative and patient when engaging me in tasks and activities - and are confident supporting me in building safe relationships. I enjoy and respond well to positive affirmations and recognition of my progress."
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Location: Lambeth
Salary: Unqualified: £16,953 - £17,947.80 per annum (Pro-rated based on an FTE of £28,255 - £29,913 per annum)
Qualified: £17,953.80 - £19,573.80 per annum (Pro-rated based on an FTE of £29,923 - £32,623 per annum)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 22.5 hours per week
Contract: Fixed Term Contract (Until 31st March 2026)
Closing Date: Thursday 28th August 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Refuge Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
We have two refuges in Lambeth and provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. We are there for women at a time of crisis and help families take their first steps to freedom and recovery.
About the Role
Do you enjoy working in a fast-paced environment where no day is the same
This role requires using your initiative and proactive attitude than reactive.
You will also be working with women who are in trauma and can be in crisis requiring you to be empathetic but aspirational. You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across the three sites. You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You will be expected to work in one of the three Refuges as part of your role
Some of the tasks you will be required.
- Support – Induction, Risk Assessments, Domestic Abuse, Mental Health, Benefits, Debt Advice, Move On, maintain accurate recording on Solace case management system and ensure regular reviews are carried out.
- Frontline delivery of support directly to service users
- Repairs Identification/reporting/meeting contractors
- Void inspections, basic void works – i.e. clean/clear, furniture, welcome packs
- Service Users Arrears & HB Claims and benefits - Identify arrears of concern & raise to Service Manager
- Helping service users understand housing benefits/welfare benefits available to them
- Initial Safeguarding Reports
- Deliver Clear Outcomes – contractual deliverables or Solace standards
- Multi agency working involved with Service Users
- Support service user to access other community services
- ED&I Awareness-needs for SU’s including organising EDI activities.
- Promoting SU involvement activities.
Please note this list is not exhaustive and you will be required to carry out tasks delegated to you by your line manager.
About You
The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence. An in depth understanding of the needs of women and children from a diverse background is essential.
- You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.
- You should have an understanding of the homelessness process, either professionally or personally.
- You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.
Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Department/Service:
The finance department is responsible for the overall financial management and administration of the 4million turnover at GSU. The department plays a crucial role in ensuring compliance with statutory regulations, including HMRC, Charities Commission, Companies House, and pensions. This includes supporting our annual external financial audit.
The finance team act as Business Partners to the rest of the organisation ensuring they understand financial processes to aid effective working. The team also work alongside our external payroll provider and our external digital system provider to ensure smooth and effective working.
Job Purpose:
Provide a professional, accurate, and timely accounting service in respect to all management and statutory reporting. Collaborate with internal stakeholders and external support services to enhance the effectiveness and efficiency of the Finance department, ensuring excellence in service delivery.
Reports to:
- Currently reporting to the CEO whilst the senior management role in the Finance Department is under review. The senior management post is currently vacant.
Responsible for:
- Supporting, managing, supervising, and developing one Finance Coordinator and one Finance Assistant.
- Temporary Interns and/or student staff supporting the Finance team as required
Duties and Key Responsibilities
1. Management and Statutory Reporting:
- Prepare accurate management accounts on a timely basis each month.
- Reconcile all balance sheet accounts monthly, including accruals and prepayments.
- Prepare and submit statutory reports, including VAT Returns, Companies House, and Charities Commission Annual Returns.
- Support the preparation of the annual accounts for the external financial audit and play an instrumental role during the audit process.
- Reconcile GSU bank accounts including PayPal online accounts weekly and monthly.
- Reconcile Commercial Income to Bank Accounts producing weekly sales and analysis reports.
2. Budgeting, Forecasting, and Cashflow Statements:
- Support in the preparation of the annual budget and reforecasts.
- Create forecast reports and statements as and when required.
- Produce monthly and annual cashflow and liquidity statements.
3. Business Partnering and Collaboration:
- Act as a business partner to all GSU staff members, providing financial insights and support to meet organisational goals.
- Work alongside external support services (e.g., payroll providers and digital finance systems) to ensure smooth operations and excellence in the Finance department.
- Collaborate with external auditors and other stakeholders to ensure compliance and effective financial management.
4. Managing and Supervisory Duties:
- Supervise and support the professional development of two GSU finance staff members.
- Foster a team culture that promotes accountability, continuous improvement, and collaboration.
- Oversee the responsibilities of Finance Coordinator and Finance Administrator and ensure their tasks align with departmental goals.
- Supervise and support interns and student staff as appropriate.
5. Digital Systems and Processes:
- Maintain efficient digital finance systems and processes to streamline financial operations (Twinfield, Ezora & Basecone for example).
- Ensure the accuracy and timeliness of digital records and reporting systems.
- Evaluate and improve digital tools and workflows to enhance departmental efficiency.
6. General Finance Department Duties:
- Oversee and assist with sales ledger, purchase ledger, and payroll functions as needed.
- Support the Finance Coordinator and Finance Assistant to issue and maintain records of purchase orders and associated invoices.
- Support the Finance Coordinator and Finance Assistant to maintain and post all petty cash transactions.
- Prepare ad hoc financial reports and information for the Senior Leadership Team (SLT), Trustee Board, and other stakeholders as required.
- Respond proactively to financial queries from GSU staff.
- Support the ongoing review and development of Finance department systems and procedures.
- Maintain customer-facing systems and ensure smooth operations for Finance department stakeholders.
7. External Audit and Compliance:
- Prepare schedules and reconciliations for the annual audit.
- Ensure compliance with regulatory requirements, including HMRC and Charities Commission guidelines.
General Responsibilities:
- Represent and be an ambassador for GSU.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct, and practices.
- Support and promote liberation, diversity, and equality of opportunity in the workplace.
- Treat with confidentiality any personal, private, or sensitive information about individuals, organisations, clients, or staff and project data.
- Adhere to the Sustainability Policy and strive to reduce the organisation’s carbon footprint.
- Actively seek better ways to assist GSU in becoming a more sustainable workplace.
PERSON SPECIFICATION:
Experience:
- Experience in preparing management accounts budgets, forecasts, and cashflows.
- Experience in preparing and reconciling VAT returns.
- Experience in reconciling balance sheet control accounts including salaries
- Proficiency in using accounting software and digital finance systems.
- Previous experience working in a Finance department.
- Experience in customer service and promoting financial literacy.
- Experience in payroll processes.
- Familiarity with supporting and developing team members.
Skills and Abilities:
- Strong customer service focus and ability to build effective working relationships.
- Ability to engage, motivate, and support team members.
- Excellent communication skills (face-to-face, MS Teams, phone, and email).
- Strong analytical and troubleshooting abilities.
- Proficiency in IT tools for report writing, email, and database management.
- Excellent time management and organisational skills.
- High level of accuracy, attention to detail, and methodical working.
Knowledge:
- Regulatory requirements and best practices in accounting and finance.
- Knowledge of HMRC, Charities Act, SORP, VAT, PAYE, and pension compliance.
Education/Training:
- Part-qualified ACCA or a training towards a relevant professional accounting qualification.
- Relevant practical experience in accounting and finance.
Personal Attributes and Other Requirements:
- Hybrid or office-based work with the ability to travel to other campuses when needed.
- Flexibility to work evenings, weekends, or stay overnight as necessary.
- Strong team player with a flexible approach to work.
- Commitment to anti-discriminatory practice and equal opportunities.
- Awareness and application of diversity issues in all areas of work.
- Commitment to the values and ethos of the organisation
We help students at the University of Greenwich become the best they can be at university and beyond.
The client requests no contact from agencies or media sales.
We're looking for a compassionate, adaptable and resilient Support Worker to join our Mental Health Service in Newham.
£28,000.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
The Newham Mental Health Team, based at Flying Angel, operates weekdays from 9am to 5pm, offering support to individuals with low to medium mental health needs both in the building and the community. They work with other professionals to help those with complex needs, aiming to create a safe and supportive environment tailored to each person's unique circumstances and aspirations.
As part of this team, Support Workers assist customers with complex mental health issues, including those with histories of substance use, trauma, non-engagement, criminal justice connections, and personality disorders. They help customers develop independent living skills, manage tenancies, and engage in the community. Support Workers carry a caseload and collaborate to create effective, recovery-oriented support and risk management plans. Their flexible support includes physical, domestic, emotional, and social assistance, promoting social inclusion, vocational opportunities, recovery, self-advocacy, and empowerment.
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
A good understanding of mental health issues and how it affects people and experience of supporting customers to manage this and lead independent lives.
Desirable:
NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Bank Support Worker to join our Newham services.
£13.85 per hour on a 0 hours contract
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
*Annual leave increasing up to 30 days with length of service
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
What you'll do:
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Report any observations relating to customers welfare
Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Empower customers to ensure they receive the service and benefits they are entitled to
Engage in learning and development activity to increase knowledge and skills
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
For a full job description please see our website.
About the role:
This is your chance to begin a career that changes lives – starting with your own. At Single Homeless Project (SHP), we believe in developing new talent and giving you everything you need to thrive in the homelessness sector. As a Trainee Project Worker or Trainee Floating Support Worker, you will be part of a mission that helps people across London – in Westminster, Lewisham, Camden and Islington – move from crisis to stability and towards a life they can truly enjoy. From day one, you will be supported by experienced colleagues and immersed in a training programme designed to give you the skills, confidence and knowledge to succeed.
In our supported accommodation services, you will work directly with residents, building trust, encouraging progress and providing the practical support that makes independence possible. As a Trainee Floating Support Worker, you will travel across London to meet clients in their homes and communities, tackling housing issues, supporting health and wellbeing, and helping them achieve personal goals. The work is varied, fast-paced and deeply rewarding, with every shift – whether early mornings, late evenings, weekends or bank holidays – bringing the chance to see real change happen.
With SHP, you are never on your own. You will learn from some of the most dedicated and knowledgeable people in the sector, gaining expertise in areas from housing and benefits to mental health and recovery approaches. You will see first-hand the impact of your work, from someone securing stable housing to taking their first steps into training or employment. As you progress through the Trainee Programme, your salary will increase at six and nine months, reflecting your growth and achievements. This is more than just the start of a career – it is the beginning of a journey where your skills, passion and commitment will transform the lives of homeless Londoners, while opening up a future of endless possibilities for you.
About you:
You do not need to have previous or formal experience working in the homelessness sector or in a support role. We are seeking people with transferable skills and experience gained from a varied background, who will demonstrate a commitment and passion for the work that we do. You will be ready to learn on the job and we will support you to develop your own learning and practice through a structured programme and teamwork.
We are looking for people who are creative thinkers, that are committed and motivated in inspiring our clients into leading successful lives. In return, we will provide you with a comprehensive and engaging Trainee Programme. Involving ongoing support, trainee specific workshops and plenty of opportunity to learn on the job through formal training, reflective practice, service visits and working with experienced colleagues. The traineeship period will run up to 9 months with a possibility for a fast track at 6 months.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 31st August at Midnight
Interview date: Wednesday 10th, Thursday 11th and Friday 12th September 2025.
This post will require an Enhanced DBS check to be processed for the successful applicant.
*We are seeking to recruit a group of trainees to form a cohort starting between October - November.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.
As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Legal Advocate (benefit appeals), Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.
We are seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.
About You
- You have solid experience advising on welfare benefits and housing law, including issues like homelessness, entitlement, and disability benefits.
- You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
- You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
- You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
- You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
- You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.
Key areas of responsibility
· Work in line with the purpose, vision, mission, and values of the LIC.
· Deliver high-quality information and advice on housing and welfare benefits according to client needs.
· Manage your own caseload and undertake casework with minimal supervision.
· Provide services in accordance with all relevant quality standards.
· Create and maintain comprehensive client and service provision records, using information technology and other systems.
· Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.
· Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.
· Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.
· Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.
· Work collaboratively with internal teams and services.
· Attend any outreach including social groups as required.
· Ensure safeguarding measures for vulnerable adults and children, as well as the health and safety of staff, volunteers, and clients, are followed in line with established processes.
· Comply with LIC policies and procedures, including those relating to confidentiality, data protection, equality, and diversity.
· Participate in meetings and commit to personal learning and professional development.
· Carry out any other reasonable duties as directed by management.
This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of probationary period pro rata *
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
LONDON IRISH CENTRE
OUR SIX CORE VALUES
At the London Irish Centre we strive to be:
1. Welcoming
2. Compassionate
3. Inclusive
4. Creative
5. Community-centred
6. Sustainable
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
Support young learners as a Spanish Teaching Assistant: Join Latin American House (LAH) and its Spanish Saturday School!
Are you enthusiastic about working with children and supporting their language development in a fun environment? Do you want to be part of a vibrant, community-led organisation thatcontributes to the integration, social inclusion and wellbeing of Latin American families and other commuities in London?
LAH invites you to play a key supporting role at our award-winning Saturday Spanish School, inspiring a lifelong love for the Spanish language.
About LAH: We are a community-led organisation driven by and for Latin Americans in the UK. We focus on supporting those in our community, and other Spanish and Portuguese-speaking migrants in London, who face the greatest challenges, individuals in low-paid or insecure work, older adults, and those navigating barriers to social protection without the skills or knowledge to access essential support systems.
About our Saturday Spanish School: Our Saturday Spanish School offers a vibrant, immersive space for children aged 5–12 to explore and strengthen their Spanish language skills. Tailored especially for Spanish-speaking families, the curriculum helps children build confidence in their heritage language through fun, interactive activities. At the same time, we warmly welcome learners from all backgrounds, creating a multicultural environment where language learning happens naturally through play, creativity, and meaningful social connection.
LAH obtained the National Resource Centre for Supplementary Education (NRCSE) Quality Mark at the Advanced Level in 2023.
About the role: As a Saturday Spanish School Teaching Assistant, you will:
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Support the lead teacher in preparing and delivering interactive lessons, including setting up materials, worksheets, visual aids, and digital resources
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Promote a positive, inclusive, and respectful classroom culture
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Accurately record student progress in the designated systems, using LAH’s tools and formats, based on teacher evaluations
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Attend relevant training or induction sessions provided by LAH
If you’re enthusiastic about language education and community, and want to help shape a unique learning experience, this role is for you!
Latin American House is dedicated to fostering the integration, social inclusion, and well-being of Latin American and migrant communities in the UK

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Domestic Violence Advocate (IDVA)
Location: London (On-site & Outreach Work)
Contract: Full-time – [Fixed Term to March 2026
Salary: £30,000 pa
Are you passionate about supporting survivors of domestic abuse? Do you have experience working with people with learning disabilities and autism? Respond is looking for a specialist Independent Domestic Violence Advocate (IDVA) to join our trauma-informed team.
About Us
Respond is a specialist organisation dedicated to supporting people with learning disabilities and autism who have experienced abuse, trauma, and complex life challenges. We provide psychotherapy, advocacy, and specialist interventions for survivors of domestic and sexual violence.
About the Role
As an IDVA at Respond, you will provide high-quality, trauma-informed advocacy to survivors of domestic abuse, ensuring their safety and empowering them to rebuild their lives. You will conduct risk assessments (DASH), develop safety plans, and work closely with agencies such as social services, police, and housing. You will also play a key role in raising awareness and improving support for neurodivergent survivors.
What You’ll Do
Provide specialist, person-centred advocacy for survivors with learning disabilities and autism.
Undertake risk assessments and safety planning to enhance survivor well-being.
Represent survivors at MARAC and multi-agency meetings, advocating for their needs.
Work closely with social services, health professionals, and the criminal justice system.
Deliver training and consultation to professionals on supporting neurodivergent survivors.
Ensure accurate case management and uphold safeguarding responsibilities.
What We’re Looking For
IDVA qualification OR significant domestic abuse advocacy experience.
Understanding of domestic abuse, coercive control, and trauma-informed practice.
Experience working with survivors of domestic abuse, particularly those with learning disabilities and autism.
Strong advocacy, case management, and multi-agency working skills.
Ability to adapt communication styles to support neurodivergent clients.
Knowledge of MARAC, safeguarding, and legal frameworks for domestic abuse cases.
Why Join Us?
Be part of a specialist, trauma-informed team making a real difference.
Receive ongoing training and professional development.
Work in a supportive and collaborative environment.
Hybrid/flexible working options available.
How to Apply
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria by September 26th 2025
Got questions? Get in touch at via Charity Job.
Join us in creating a safer, more inclusive world for survivors of domestic abuse.
The client requests no contact from agencies or media sales.
Join Our Team as Locum Worker in and around London!
Are you seeking a role that offers flexibility and the chance to make a real impact to your local community? We are asking you to join our dedicated team as a Bank Worker to provide support to individuals experiencing homelessness in London to create positive change.
This is a great opportunity for someone looking for flexibility in their work. As a Bank Worker you have the freedom to choose your own shifts allowing you to balance work with personal commitments. We offer morning, afternoon and evening shifts across London so there is something suited to everyone!
What We Can Offer You:
- Flexibility:
- Competitive Pay: £14.03 per hour
- Training and Development: full induction provided as well as opportunities to grow personally and professionally through ongoing support
- Meaningful Work: making a positive impact in your local community
Responsibilities:
- Community Support: providing support and guidance to individuals facing homelessness
- Empowerment: helping clients to access resources and services to encourage their independence
- Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients
What We Are Looking For From You:
- Communication: the ability to communicate effectively with a range of people from different backgrounds
- Client-Centred Approach: understanding and respecting perspectives and experiences of clients receiving support services
- Safety First: committed to maintaining a safe and secure environment for all individuals
- Hands-On Experience: working in residential or accommodation-based housing units for young people at risk of homelessness
Apply Today:
Ready to start your journey with Depaul today? Here's how you can take the next step; submit your CV along with a supporting statement outlining why you are a good fit for the role.
Depaul strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format, please let us know.
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
We kindly request no unsolicited contact from recruitment or media agencies.
Global Advocacy Lead (Maternity Cover)
Depaul International oversees a group of leading homelessness charities working around the world to end homelessness. Depaul International is seeking a confident and strategic Global Advocacy Lead to champion our international advocacy work and strengthen the global response to homelessness.
Position: Global Advocacy Lead (Maternity Cover)
Salary: £47,000 pro rata, plus pension and benefits
Location: Hybrid, 2 Days from Home, Central London Office + Travel
Hours: Full-time (5 days), open to 4 days/part-time
Contract: Fixed-term, 12 months from October 2025
Closing Date: Friday 5th September
About the Role
This leadership role will focus on driving forward Depaul International’s global advocacy strategy during a period of maternity cover. Homelessness is a growing international challenge, yet lacks a unified global response. You will play a pivotal role in ensuring our advocacy strategy continues to progress, positioning Depaul as a trusted partner and expert voice.
Key responsibilities include:
- Leading the delivery of our global advocacy strategy in line with the Depaul Group Strategy
- Building and managing strategic relationships with international stakeholders such as the UN, EU, multilateral banks and global NGO networks
- Representing Depaul International at advocacy forums, government and global policy events
- Supporting national members to strengthen their advocacy capacity and share best practice
- Commissioning and overseeing research that underpins advocacy and policy work
- Monitoring international policy developments and influencing responses to global homelessness
About You
We are looking for a skilled leader with experience in advocacy, policy or research, ideally within an international NGO, development or humanitarian setting. You will bring:
- A strong track record of developing and implementing international advocacy strategies
- Experience influencing policy at global and regional levels
- Confidence in engaging with global institutions such as the UN, EU, World Bank, G20 or COP
- Excellent relationship-building and communication skills, able to represent Depaul International as a credible and authoritative voice
- Strong analytical, project management and strategic planning skills
- A personal commitment to Depaul’s values and mission to end homelessness
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The Depaul Group – made up internationally of seven charities and overseen by Depaul International – exists because we believe everyone deserves the dignity and security of a place to call home. We are locally governed and locally run and committed to ending homelessness and improving the lives of the people affected by it. The Depaul Group also has a key strategic relationship with the Ruff Institute of Global Homelessness (IGH) and the Famvin Homeless Alliance (FHA).
Depaul International (DPI) oversees the Group, ensuring the highest standards of service provision, governance, finance and helping develop capacity in areas including fundraising, communications and safeguarding. DPI currently consists of a team of 14.
We are currently based in seven countries across Europe and North America, (Croatia, France, Ireland, Slovakia, Ukraine, the United Kingdom and the United States of America) providing a range of urgent accommodation and services for people in great need.
The Group also has a key strategic relationship with the Ruff Institute of Global Homelessness, which focuses on ending homelessness globally by bridging research, policy, and practice and the Famvin Homeless Alliance – mobilising the Vincentian Family across the world to develop new housing and other projects. Both strategic partnerships were born out of our shared values and commitment to end homelessness and change the lives of those affected by it.
Ever since Depaul’s inception over three decades ago, our values have helped to create a unique approach to supporting people that come to us for help.
Other roles you may have experience of could include: Head of Policy, International Advocacy Manager, Global Policy Lead, External Affairs Director, Head of Research and Policy, Advocacy and Campaigns Lead
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Royal Commonwealth Society is seeking a highly organised, proactive, and experienced events manager to lead the planning and execution of its diverse portfolio of high-profile and fundraising events. The postholder will manage the full lifecycle of events - from concept through delivery - ensuring every event reflects the Society’s values and enhances its reputation and reach.
Flagship events include the Commonwealth Day Service at Westminster Abbey, an Award Ceremony for The Queen’s Commonwealth Essay Competition at Buckingham Palace, the High Commissioners’ Banquet at Mansion House, and other ceremonial, stakeholder, youth, and fundraising engagements.
Key responsibilities:
- Lead the end-to-end management of all RCS events, ensuring the successful delivery of high-profile, ceremonial, and fundraising events.
- Oversee event planning, including venue sourcing, contract negotiation, supplier coordination, protocol, security, AV, catering, and staffing.
- Manage the delivery of the Commonwealth Day Service at Westminster Abbey, ensuring coordination with the Royal Household, Westminster Abbey, the BBC, and government departments.
- Deliver a Commonwealth Concert as a key fundraising and engagement event, managing all artistic, production, and logistical elements.
- Organise the High Commissioners’ Banquet at Mansion House, coordinating with the City of London Corporation, the Commonwealth Enterprise and Investment Council, diplomatic missions, and keynote speakers.
- Support other public-facing events, including those connected to The Queen’s Commonwealth Essay Competition, and the Commonwealth Clean Oceans Plastics Campaign.
- Prepare and manage budgets, ensuring events are delivered on time and within financial parameters.
- Oversee guest and stakeholder management, including invitations, RSVP tracking, VIP handling, seating plans, and pre-event briefings.
- Prepare comprehensive briefing materials for events, including biographies, guest lists, and running orders, ensuring accuracy and alignment with protocol requirements.
- Draft and coordinate speaking notes for key participants and speakers, tailored to the event’s purpose, audience, and messaging objectives.
- Maintain and update key documentation, including event timelines, run sheets, contact lists, and risk assessments.
- Support post-event evaluation, producing summary reports and identifying lessons learned.
- Assist in fundraising endeavours such as grant writing and donor stewardship.
- Other duties as and when required.
Inspire young learners as a Spanish Teacher: Join Latin American House (LAH) and its Spanish Saturday School!
Are you passionate about teaching Spanish and nurture a love for language and culture in children? Do you want to be part of a vibrant, community-led organisation that contributes to the integration, social inclusion and wellbeing of Latin American families and other commuities in London?
LAH invites you to lead engaging and dynamic Spanish lessons at our award-winning Saturday Spanish School, where learning is fun, immersive and culturally rich.
About LAH: We are a community-led organisation driven by and for Latin Americans in the UK. We focus on supporting those in our community, and other Spanish and Portuguese-speaking migrants in London, who face the greatest challenges, individuals in low-paid or insecure work, older adults, and those navigating barriers to social protection without the skills or knowledge to access essential support systems.
About our Saturday Spanish School: Our Saturday Spanish School offers a vibrant, immersive space for children aged 5–12 to explore and strengthen their Spanish language skills. Tailored especially for Spanish-speaking families, the curriculum helps children build confidence in their heritage language through fun, interactive activities. At the same time, we warmly welcome learners from all backgrounds, creating a multicultural environment where language learning happens naturally through play, creativity, and meaningful social connection.
LAH obtained the National Resource Centre for Supplementary Education (NRCSE) Quality Mark at the Advanced Level in 2023.
About the role: As a Saturday Spanish School Teacher, you will:
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Deliver age- and level-appropriate interactive Spanish lessons that build reading, writing, listening, and speaking skills.
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Use games, stories, role-play, and cultural activities to make learning engaging and accessible.
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Teach a diverse group of native speakers and beginners, both in-person and online.
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Create a safe, welcoming space where children gain confidence and joy in learning Spanish.
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Collaborate closely with fellow teachers, trainees, and volunteers to enrich our Spanish Saturday School curriculum.
If you’re enthusiastic about language education and community, and want to help shape a unique learning experience, this role is for you!
Latin American House is dedicated to fostering the integration, social inclusion, and well-being of Latin American and migrant communities in the UK

The client requests no contact from agencies or media sales.