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As Head of Supported Housing – Somerset, you will provide strategic and operational leadership for the Thrive 16+ service, delivering 95 units of supported accommodation for young people aged 16–25 across East and South Somerset.
This is a great opportunity for an experienced housing, care or support services leader with a proven track record in Ofsted/CQC regulated environments, with expertise in managing complex safeguarding and large, multi-site teams.
The ideal candidate will be trauma-informed and capable of driving service improvement through the voices of the young people we support.
Background
The Head of Supported Housing - Somerset is a critical role which will provide leadership of our supported accommodation service in Somerset called Thrive 16+. Thrive 16+ is a service which offers housing related support and accommodation for young people in care and care leavers. It also supports young people who are homeless.
This service is for young people aged between 16 and 25 and is delivered across Glastonbury, Street, Frome, and Yeovil.
This role will also be the Ofsted registered manager, and will be a member of the Senior Leadership Team (SLT).
Job Purpose
As Head of Supported Housing – Somerset, you will provide strategic and operational leadership for the Thrive 16+ service, delivering 95 units of supported accommodation for young people aged 16–25 across East and South Somerset.
Thrive 16+ exists to transform the lives of young people who are leaving care or experiencing homelessness. Through safe accommodation, trauma-informed support, and aspirational pathways into independence, the service enables young people to build confidence, develop life skills and pursue their ambitions.
This service is central to YMCA Brunel Group’s mission. As a senior leader, you will shape its future direction, ensuring the service delivers exceptional outcomes for young people while maintaining strong partnerships with Somerset Council and other key stakeholders.
You will lead a workforce of around 40 colleagues, cultivating a culture that reflects YMCA Brunel Group’s values:
- Kind – creating a safe, compassionate environment where young people feel valued and supported
- Curious – continually learning, improving, and seeking better ways to support young people
- Genuine – building authentic relationships with young people, colleagues, and partners
- Wave-makers – innovating and advocating for positive change in the lives of young people
- Custodians – responsibly stewarding the homes, resources and trust placed in us
Our service is registered with Ofsted for supporting young people aged 16–17. The post holder will therefore act as the Ofsted Registered Manager, holding legal accountability for the safety and quality of the service and acting as the Senior Designated Safeguarding Lead.
With potentially seven years remaining on the current contract, this role offers a significant opportunity to shape the next evolution of the service, ensuring young people not only achieve independence but exceed their aspirations.
For full details of the role, expectations and benefits, please refer to the Job Application Pack.
The client requests no contact from agencies or media sales.
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
When can you see your leadership translate into real change in people’s lives every single day – not just in reports, but in safer homes, stronger services and better outcomes?
Providence Row Housing Association (PRHA) offers that opportunity.
We are excited to be recruiting for a new Director of Operations, reporting into the Chief Executive. This is an exciting role for an accomplished operational leader who will be a part of an established Senior Leadership Team.
Role Focus
As a key member of our SLT, your key focus will be on providing the overall direction to services delivered to PRHA residents, including: housing management, building safety, support and property services.
In addition, you will lead services that underpin the effective operation of these departments including GDPR, performance and Human Resources. You will drive customer experience, partnerships and manage external contractors, whilst managing broader priorities.
We value an inclusive approach, and success in this role means bringing your leadership skills and innovative approaches to problem solving to inspire, motivate, and develop our talented teams, providing advice, support and guidance.
The leader you are
We are seeking a senior-level support/housing professional with broad operational experience within the housing sector, with experience covering Support, housing management and property/asset management. We understand it is likely you will have greater experience in one of these fields, but will have worked at a strategic level that has provided strong insight to the benefit of these areas coming together.
We are interested in hearing from values-driven leaders who are committed to delivering exceptional services, hold a deep understanding of the legislation and compliance environment in which we operate, are committed to strengthening services, and ensuring our residents receive the highest level of service.
What we offer
We offer our staff a generous benefits package, which includes:
·Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
·Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
·Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
·Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
·Season Ticket Loans – We offer interest-free season ticket loans after successful probation
·Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
Closing Date: 5pm 13th April 2026
Interview date: 22nd April 2026 if successful for interview you will be notified by 5pm on the 15th April 2026.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
We're looking for two Support Workers to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
This role gives you the opportunity to help people build positive relationships and see meaningful change over time. At Your Place, we work to build hope and develop sustainable life skills that support people to move on from homelessness. We work closely with each resident, focusing on their strengths through one‑to‑one and peer‑led support within a compassionate community that encourages progress towards independent living.
As a Support Worker, you will deliver consistent one to one keywork to residents who may be rebuilding their lives after homelessness while navigating multiple needs and complex barriers. You will complete assessments, co‑produce support plans and risk assessments, and work in a trauma‑informed and psychologically aware way that promotes safety, dignity and independence.
You will not be doing this work alone. As part of a dedicated support team, you will collaborate closely with our Community Partnership Team, Resident Services and Move‑On Specialist to create joined‑up pathways, remove barriers and support successful move‑on.
Our approach is collaborative. You will work with health services, substance misuse providers, the DWP, Probation, Housing and other partners to ensure residents receive the right support at the right time. We are proud of our culture of Growth, Inclusion, Collaboration and Compassion, which shapes how we work as One Team and how we show up for residents and for each other.
Salary: £30,205-£32,965 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
This role involves shift work, including evenings and weekends.
Person specification
Experience
· Relevant experience may be gained through work or education, including supporting people affected by homelessness or housing insecurity and multiple needs, such as mental health, substance use, offending, poor physical health, or social isolation.
· Experience working in a trauma-informed and person-centred way, which can be demonstrated either through employment or educational placements, particularly with individuals who may find services difficult to trust.
· Experience completing assessments and co-producing support plans/risk assessments, as well as reviewing progress over time, gained via work, volunteering, or educational settings.
· Experience of partnership working and multi-agency coordination, developed through professional roles or collaborative educational projects.
Skills & knowledge
· Ability to build rapport and maintain professional boundaries, confident communication with residents and professionals.
· Strong organisation and time management; able to manage a caseload and competing priorities.
· Good IT skills such as Microsoft Office and ability to use case management systems e.g., In-Form/Salesforce/Pyramid.
· Understanding of safeguarding, confidentiality, GDPR/data protection and health & safety in a supported housing setting.
· Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
· Ability to work shifts including evenings and weekends and contribute to a team rota.
Desirable
· Experience supporting vulnerable adults, migrants and/or people facing barriers to move-on, including navigating access to advice and housing pathways.
· Experience using In-Form.
· Qualifications relevant to supporting vulnerable adults.
Personal qualities
· Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
· Ability to act on own initiative and effectively under own direction, as well as productively within a team
· Strong sense of responsibility and accountability
Awareness of own training and support
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check.
Apply now with your CV and a supporting statement telling us why you want to work at Your Place and how you meet the person specification.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
About the role:
At Single Homeless Project (SHP), we believe that everyone deserves a place to call home - and the support to make it truly theirs. As a Caseworker in our Tenancy Sustainment Team, you’ll do so much more than help people keep a roof over their heads. You’ll be part of someone’s journey toward stability, growth, and renewed confidence. Whether welcoming someone at the start of their support journey, walking alongside them as they navigate life’s challenges, or supporting them to move on to greater independence, your work will have a lasting impact.
This is a role that develops you as much as it empowers others. Every day brings new opportunities to build trusting relationships, use your creativity to solve real-world problems, and collaborate with a committed team that is shaping the future of housing support across London. You’ll deliver one-to-one, person-led support that enables people to maintain their tenancies, improve their wellbeing, build financial resilience, and engage fully in their communities. Alongside your clients, you’ll draw on a wide network of Single Homeless Project (SHP) and community services to help turn personal goals into meaningful outcomes.
Join us, and you’ll be part of an ambitious, values-led organisation where you’ll grow your skills, stretch your potential, and see the tangible difference your work makes - every single day. Whether you’re just starting out or ready for your next challenge, this is more than a job - it’s a career with purpose.
Caseworker posts are for Mondays - Fridays, 9am to 5pm. The role is based at our office in Kings Cross. There are opportunities to work from home at times. This role will be worked over 2 days per week, set specific working days can be discussed in interview.
About you:
- Strong collaboration skills, able to work effectively with partner agencies and colleagues to deliver high-quality support.
- Self-motivated and organised, with the ability to manage time, prioritise tasks, and work well under pressure.
- Skilled in empowering clients towards independence, inclusion, and financial stability (income, bills, debts/arrears).
- Person-centred approach, with the ability to assess needs, recognise aspirations, and provide tailored support.
- Knowledge of homelessness, housing pathways, and a commitment to promoting diversity and inclusion in practice.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Information:
Closing date: Sunday 29th March at midnight
Interview date: Week commencing on the 6th of April online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, and this role is part-time 16 hours per week, worked over 3 days. Your working hours will be Wednesdays 11am-3pm, Thursdays 10am-4:30pm (with an unpaid 30 minute break), and Fridays 10am-4pm (with an unpaid 30 minute break). Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.
We are looking for a Housing Night Worker to join our teams across Lansworth House and Gareth Stacey House, working flexibly between both sites to ensure young people are safe.
You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti‑social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support.
What you will be doing - this is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.
Main areas of responsibilities are:
Safety and security
- Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
- Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
- Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams.
Resident engagement
- Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
- Encourage residents to share their views and engage with available services and opportunities.
- Assist with evening groupwork sessions that promote learning, wellbeing and positive development.
Administration and housekeeping
- Complete essential admin tasks including data entry, case notes and record management.
- Carry out routine health and safety, compliance and room checks.
- Log maintenance issues to ensure the building remains safe and well maintained.
General
- Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental support overnight.
- Maintain a calm, professional approach and handle challenging situations effectively.
- Take part in ongoing training and reflective practice to support psychologically informed care.
This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.
About you - this is a dynamic role for someone passionate, empathetic and committed to young people’s development.
Experience and knowledge
- Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
- An understanding of the needs and experiences of young people and adults at risk.
- Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
- Confidence in accurate record‑keeping, including incident logs and health and safety checks.
- Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).
Skills and abilities
- Clear verbal and written communication, with accurate handovers for day‑time colleagues.
- Strong interpersonal skills, able to build positive relationships.
- Comfortable lone‑working, using initiative, and working as part of a team.
- Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
- Ability to de‑escalate situations and manage challenging behaviour calmly.
- You will bring an awareness of the challenges young people face and the ability to connect with them positively
CLOSING DATE: Sunday 12 April 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Housing Compliance Officer (Manchester)
Join us to play a leading role in ensuring safe, high‑quality housing for vulnerable people—where your expertise shapes standards, strengthens communities, and drives meaningful impact every day.
Location: Manchester
Salary: £36,840 per annum
Closing Date: 12 April, 2026
Employment Type: Temporary - 12 month fixed term contract with the possibility of becoming permanent
Hours per week: 37.5
About the Role
Working with the DHS Executive Team and Operations Team, you will be responsible for ensuring compliance with the Regulator of Social Housing’s consumer standards across our managing agents’ properties.
This will include working closely with supported accommodation service managers, regularly visiting and assessing services in Greater Manchester, London and the North East, developing and maintaining systems for recording compliance, helping draft policies and procedures, keeping up to date with regulatory requirements and best practice, reporting and working with colleagues to develop action plans. Developing productive relationships with the several organisations who manage our properties will be crucial.
You will have a key role in ensuring the accommodation provided by DHS properties is of a high standard. Additionally, you will assist with internal and external communications and support the development of resident engagement
This is a 12‑month fixed‑term contract with the possibility of becoming permanent. The role includes regular national travel, particularly across Greater Manchester, and we welcome applicants from various UK locations. Please note that your office location will be in Manchester.
KEY DELIVERABLES
Working closely with teams across DHS and Depaul UK, you will lead work to:
• Develop and maintain accurate systems that record compliance against the Regulator of Social Housing’s consumer standards.
• Undertake desktop and in person inspection of our managing agents’ services across the areas we work in to monitor compliance performance, identify areas of concern and work with colleagues to improve compliance, creating and implementing action plans as required.
• Complete regulatory reporting and compliance returns, including Tenant Satisfaction Measures and Statistical Data Returns.
• Maintain an up-to-date knowledge of regulatory requirements, providing updates to colleagues around proposed changes and timescales for confirmed changes.
• Working with colleagues, including the Quality and Compliance Manager, to develop and review policies and procedures to ensure compliance with the consumer standards.
• Producing clear, auditable reports to demonstrate compliance and inform decision-making, including preparing reports and presentations on regulatory matters for the board, committees and teams as required.
• Ensure that residents are involved at various levels of DHS decision making
• Assist in maintaining and improving systems to ensure that the Key Performance Indicator (KPI) data and other management information is collected, recorded and reported in line with business requirements.
• Ensure sound financial management and value for money in all your activities
• Maintain accurate information and resources for DHS, including on the DHS website, SharePoint site and Teams channels
About You (What we are looking for from you – Person Specification)
When completing your application form please address all the points set out below.
Knowledge
• A thorough knowledge of the Regulator of Social Housing’s consumer standards
Skills and experience
• Taking a proactive approach to ensuring regulatory compliance in a social housing setting
• Updating and working with colleagues to develop information management systems
• Contributing to the development of policies and procedures that ensure compliance
• Strong organisational and project management skills, with the ability to plan, organise and prioritise as well as co-ordinate with colleagues and partners– with attention to detail and management of multiple priorities and deadlines.
• Good verbal and written communication skills, in particular the skills to use data in accurate, concise and well-presented reports.
• Ability to influence, build and maintain positive relationships with internal and external stakeholders, including managing agents, leadership colleagues and residents
• Staying informed about emerging trends, best practice, and evolving requirements and sharing relevant information with colleagues
• Excellent ICT skills including Microsoft Office 365.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Specialist Housing Worker
Salary: £32,000 | Contract: Temporary, Full-time, 12 months with potential to extend | Location: St Helens
Are you passionate about supporting refugees and individuals with humanitarian protection status to build a secure future? YMCA St Helens is seeking a Specialist Housing Worker to provide person-centred, trauma-informed support and improve access to long-term accommodation. You’ll play a vital role in helping people transition to independent living as part of our Housing Support Team.
Key Responsibilities
- Provide high-quality, person-centred housing support to refugees and those with humanitarian protection status
- Assess housing needs and develop personal housing plans
- Support clients to secure suitable and affordable housing and maintain tenancies
- Advocate for clients’ housing needs and liaise with relevant agencies
- Build strong relationships with landlords, agents, and stakeholders
- Negotiate rehousing opportunities and work with local authorities on housing schemes
- Maintain accurate records and produce reports for funders
About You
Essential:
- Experience working with refugees or individuals with humanitarian protection status
- Strong understanding of resettlement and integration challenges
- Experience working with housing stakeholders and multi-disciplinary teams
- Ability to manage a caseload and create detailed support plans
- Excellent communication and advocacy skills
- Knowledge of UK welfare benefits, housing rights, and immigration services
- Cultural competence and commitment to equality and inclusion
- Ability to work flexibly and independently, including outreach
- Full driving licence and access to a car
Desirable:
- Experience working with families and children
- Experience delivering workshops or community events
- Fluency in a relevant community language
- Lived experience as a refugee or asylum seeker
- Chartered Institute of Housing qualification
Why Join Us?
- Make a real difference in the lives of refugees and vulnerable individuals
- Be part of a supportive, values-driven team
- Help shape innovative housing solutions in the community
Closing Date: 27th March 2026 at noon
Interviews: Week commencing 6th April 2026
Apply with your CV and covering letter
The client requests no contact from agencies or media sales.
Are you passionate about making a difference in people’s lives?
Do you want to be part of a caring, supportive, and dedicated team?
We’re looking for a Housing Administrator to join our supported living and housing services based in Surrey.
This is a varied and rewarding opportunity where your organisation, communication, and people skills will directly support tenants, families, professionals, and care teams — helping services run smoothly and compliantly.
As a Housing Administrator, you’ll:
- Act as the first point of contact — answering phones, emails, and welcoming tenants, families, and professionals.
- Provide housing administration support, including maintaining tenancy records, start and end dates, and issuing tenancy agreements (including easy-read versions).
- Support families and tenants with housing benefit applications, exempt accommodation claims, and related queries.
- Liaise with external agencies such as local authorities, housing benefit teams, and Universal Credit to resolve housing and benefit issues.
- Take and coordinate maintenance queries for Surrey projects and Ashdown, ensuring clear communication with families and tenants.
- Support compliance with data collection requirements for CQC, Capacity Tracker, and commissioning authorities.
- Assist with audits, KPI collation, and performance reporting.
- Support property management and projects teams with document control to meet SCC, WSCC, and Hampshire contract requirements.
- Book meetings, reviews, and professional visits, and provide hospitality when required.
- Order PPE, stationery, and supplies, and support events and social activities.
- Manage the social club and safely oversee the secure handling of client bank cards in line with policy.
- At least two years’ experience in an administrative role within housing, supported living, care, or a related environment.
- Knowledge of housing management processes, tenancy administration, and compliance requirements.
- Experience supporting benefit applications or liaising with external agencies (desirable).
- Strong organisational skills with excellent attention to detail.
- Confident communication skills, both written and verbal, with a warm and professional approach.
- The ability to produce accessible documentation, including easy-read materials.
- A calm, empathetic, and non-judgemental approach when supporting tenants and families.
The ability to manage multiple priorities and work collaboratively as part of a team.
A commitment to confidentiality, safeguarding, equality, and inclusion.
About The Organisation
Field Lane is a charity with a long history of providing care, housing, and support for a diverse range of people, including:
• Adults with learning disabilities, many of whom are also autistic.
• Vulnerable families, including those experiencing homelessness.
• Individuals who need additional support to remain in their homes or with their families.
We actively champion improved rights, services, and opportunities for people with autism and learning disabilities, and we are proud to provide inclusive, compassionate support that helps people live fulfilling lives.
Why Join Us?
• Be part of a warm, inclusive, and supportive organisation.
• Ongoing training and professional development opportunities.
• A varied role where no two days are the same.
• The chance to make a real difference in people’s lives every day.
• Competitive pay and benefits package.
Introduction
The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.
This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.
Purpose of the Role
Reporting to the Director of Partnerships, this exciting new role offers the opportunity to support NHP's internal expertise on Housing; ensure we have strong partnerships with Housing Providers and grow the offers of housing from Housing Providers across the UK, to support our growth as a charity. Essentially with more housing we can establish more Local House Projects (LHPs) and expand those that already exist, and in turn support more young people.
Working closely with senior leadership team (CEO, Director of Practice and Director of Partnerships), this role will lead on developing our first Housing Strategy and ensure we have the internal knowledge, expertise and capacity to grow our housing partnerships.
Key Responsibilities
General
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Lead the development and implementation of NHP’s Housing Partnership Strategy in collaboration with the Senior Leadership Team ensuring aligned with organisational priorities and growth of NHP.
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Build, develop and sustain a strong pipeline of housing partners across all NHP locations- at both a local and national level. Maintain effective relationships with existing providers whilst identifying new business and strategic housing opportunities to grow supply.
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Work closely with local authorities (and LHPs) to understand regional housing supply, demand and challenges- with a view to informing the Housing Partnership Strategy.
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Develop and maintain a database of partnerships with Housing Providers, and opportunities for growth
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Represent NHP at regional and national Housing Forums, conferences and events
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Support Local House Projects to negotiate property offers and advocate for care-experienced young people and the NHP approach
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Coordinate the Housing Community of Practice with one of the Practice Leads
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Work with the Director of Partnerships to secure tangible opportunities to deliver Social Value opportunities- including collaborations and strategic opportunities.
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Support LAs to maximise the accommodation offer to care leavers through Section 106 agreements and their responsibility to Public Value in all commissioned services
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Deliver ‘horizon scanning’ briefings to the NHP team so they are up to date with housing policy, progress and challenges to inform their work and practice
Communications and Collaboration
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Develop case studies and share best practice/our approach across the Housing Sector
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Work closely with the Business Support Administrator and Admin Team to create and share communications about housing
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Support the preparation of housing partnership updates, impact stories, and social media content.
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Contribute to internal communications about partnership successes and learning.
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Support the rest of the NHP team from time to time, as required.
You will be based at the NHP office in Crewe for a minimum of 2 days per week, but you will be expected to travel and attend meetings across the country on a regular basis.
For detailed information see full Job Description and Person Specification attached.
Benefits
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31 days annual leave plus bank holidays
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10% employer pension contribution
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Enhanced maternity, paternity and adoption leave
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Hybrid working option with at least two days a week in the office (Monday and Thursdays)
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Quarterly team development days
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Access to professional development and training
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Access to psychological support via our external psychologists
Find out more
If you’re excited by the opportunity to build something transformative, we’d love to hear from you.
We recently held a briefing session to provide more information about this role. You can watch the recording below:
https://us06web.zoom.us/rec/share/_az6Qsqxp0jc200iP7227b1fZ2tsPFLIYicvMkxeVT5iOEswGX92VY8i9LxmF-M.fgx73P6eNwBPgXHr
Passcode: Tkk%9$b^
How to Apply
To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 12pm Wednesday 8th April.
We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview.
We do not accept unsolicited CVs from recruitment agencies.
Interviews
Shortlisted candidates will be invited to an in-person interview at the NHP Office in Crewe date to be confirmed.
Further details will be provided to shortlisted candidates.
Safeguarding Statement
NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies.
General Requirements: Right to work in the UK, two professional references, and a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing First Support Worker (28 hours per week)
Spitalfields Crypt Trust (SCT) is recruiting a Housing First Support Worker to join our specialist team supporting people who have experienced homelessness and other traumatic events.
In this role, you’ll hold a small caseload (around six residents) and provide tailored, person-centred, trauma-informed support that helps people sustain their tenancies, improve their wellbeing, and work towards recovery on their own terms. You’ll build trusting relationships over time, combining practical housing-related support (such as moving in, budgeting, appointments, maintaining a home and accessing community resources) with strong advocacy to ensure residents can access healthcare, benefits, housing services and specialist support.
You’ll work closely with SCT colleagues and a range of external partners across Tower Hamlets to remove barriers, reduce risk, and prevent eviction. The post includes completing needs and risk assessments, maintaining clear case records (including on In-Form or similar systems), and contributing to reporting and service learning. This is a values-led role for someone who is organised, resilient, and confident working independently with adults facing multiple disadvantage (including addiction, mental ill health, and long-term homelessness).
This is a part-time post (28 hours per week) with a salary up to £32,000 (up to £25,600 pro rata). Enhanced Adult Workforce DBS is required. Benefits include 25 days annual leave (rising to 30) plus bank holidays (pro rata), pension matched up to 5%, BUPA Employee Assistance Programme and wellbeing plan, cycle to work scheme, season ticket loan, and training and development opportunities.
Please see the full Job Description attached.
To apply, please submit a CV and a cover letter explaining why you’re the right fit for this role, including how your experience matches the key responsibilities and essential criteria.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
About the role:
Porchlight’s Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered.
The role will include but is not limited to ensuring all Porchlight’s owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved.
Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity.
The role requires:
- Experience in effectively managing and leading a team.
- A flexible, responsive and solution focused approach.
- A minimum of 3 years’ experience in Housing Sector or Property Management.
- Knowledge of Legislation and Regulatory Standards around Housing compliance.
- Good communication and prioritisation skills.
- Ability to manage a budget.
- Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995)
Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk.
Working pattern: 9am to 5pm Monday to Friday with some flexibility required.
Contract type: Permanent
Interview date: 7th April 2026
Please note, salaries are pro-rata for part-time positions.
A safe home, better life and fairer future for everyone.
The client requests no contact from agencies or media sales.
This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.
What you’ll do
- Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
- Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
- Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
- Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Internally your job title will be Tenancy Sustainment Officer.
Job Summary:
New Direction is a Salvation Army Life house located in Braintree, Essex. The centre provides accommodation and support based on individual needs to 14 individuals aged 18 and above who have experienced homelessness.
Key Responsibilities:
The Housing and Tenancy Sustainment Officer role (internally known as Tenancy Sustainment officer) is an inspirational one and key to achieving successful outcomes for our vulnerable clients. The purpose of the role is to work collaboratively with support colleagues to ensure that licensees/tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements/tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army.
Successful candidate will have:
- Level 3 qualification in related field or willingness to work towards it
- Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
- Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure
- Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references, a criminal record check (a satisfactory Enhanced DBS with Barred list check of the Adult workforce) and evidence of your Right to Work in the UK in line with Home Office requirements.
As we are not a licensed sponsor, applicants must already have the right to work in the UK
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
Working hours: 35 hours per week including some evenings and weekends
Closing date: Tuesday, 31 Mar 2026
Interview Date: To be confirmed
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part time); a contributory pension scheme; season ticket loan; an employee assistance programme
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Hours: A minimum of three days per week up to full time
Contract: Permanent
Location: Home-based with occasional travel to our office in Vauxhall, London (approximately four times per year), occasional travel to visit projects and approximately two overnight stays per year
Reports to: Head of Marketing, Communications and Fundraising.
About Housing Justice
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. We welcome applications from all sections of the community and recognise the value of lived experience of homelessness.
About your role
This is an exciting opportunity for a skilled Fundraising Co-ordinator to join the Marketing, Communications and Fundraising team at Housing Justice.As Fundraising Co-ordinator, you will identify both statutory and grant funding opportunities to fund our projects, and craft compelling bids and proposals that clearly articulate our vision, services, and value to commissioners and funders. You will also be responsible for applying for relevant accreditations to support your applications and will have experience of building corporate partnerships.
Please note that we do not accept CVs or applications that are not submitted using our standard application form..
The client requests no contact from agencies or media sales.