Housing support worker jobs
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This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a confident and compassionate LGBTQ+ Project Worker to join our supported housing team working across Brighton and Eastbourne.
This isn’t just a support role, it’s a frontline position that requires emotional resilience, excellent communication skills, and a grounded understanding of what it means to work in a supported housing environment. The people we work with often face intersecting challenges including mental health, trauma, identity-based discrimination, and housing insecurity. Your job will be to help them navigate these realities and move toward independent living with dignity, strength, and stability.
You’ll need to thrive in a role where no two days are the same. From conversations around rent and cleaning routines to complex safeguarding issues or mental health disclosures, you’ll be expected to step in calmly and confidently, without shying away from challenge.
We’re seeking someone who builds positive working relationships with both residents and housing providers, can adapt to rapidly changing needs, and brings clarity, kindness, and consistency to their work no matter what’s going on that day.
While this role is based in Brighton, we operate as one team across both Eastbourne and Brighton. From time to time, you may be expected to provide cover at our Eastbourne accommodation when needed.
The advertised salary includes London Weighting. As such, you will be responsible for covering the cost of travel to London for our monthly all-staff meetings. If additional travel to London is required as part of your role, these costs will also need to be covered by you.
Key Responsibilities
· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
· To assess the individual needs of each person and provide a bespoke support plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
Main Duties of the Post
Support Sessions
· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.
· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
· To assess individual service user’s suitability for independent accommodation.
· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.
· To ensure all service users are fully aware of their rights and responsibilities in their home.
· To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
· To work as part of a team in developing user participation.
· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.
· Supporting our residents to participate in group and peer support and to access online support mechanisms.
· Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
· To establish and maintain accurate and complete records in all areas of work.
· To complete statistics for the collation of performance and funding information.
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training.
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
· To act in the best interests of Stonewall Housing and its clients at all times.
· To work evenings as necessary.
· To promote Stonewall Housing at external meetings and community events.
· To carry out any other duties commensurate with the aims and objectives of the post that may be require.
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple projects at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
· BHSF health cash plan
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Director of Services, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Registered Charity
21 - 50
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kineara has a new vacancy for an experienced Housing Support Worker to join our small and dedicated team in this new project supporting recent granted refugees to find accommodation.
About the project
Set up by Southwark Council, the Homes for Ukraine project supports families and individuals from Ukraine who have been granted visas to live and work in the UK. After an initial period living with host families or in temporary accommodation, the project helps households take the next step towards independence by supporting them to move into private rented accommodation, assisting them in finding employment, and linking them with wider community support networks, while working holistically to ensure their individual needs are met. This approach aims to help Ukrainian households settle and thrive in the UK.
This project will be delivered alongside our Refugee PRS Renters Support Programme in Southwark. We will provide crucial crisis support to vulnerable renters and are looking for a passionate housing support worker to be part of the next phase of the project. You can find out more about the work here.
About the role
We are looking for an experienced, enthusiastic, and energetic support worker to take up a full-time role within our organisation as a Housing Support Practitioner in our small and dedicated team. The role will be based mostly in Southwark, and you will be working in partnership with the Council’s housing officers and resettlement workers, refugee support organisations, community services.
The role involves:
- Coordinate tailored support for each client to find and sustain tenancies and mediating with landlords where necessary.
- Providing housing advice and help find employment.
- Support access to PRS properties.
- Provide information about housing market and polices.
- Help set up sustainable tenancies.
- Support to increase employment and training opportunities.
About you
- You will have experience of working with individuals with complex needs and comple needs assessments.
- You will be an enthusiastic person who is self-motivated, confident and thrives when working independently with a passion to support change.
- You will have excellent interpersonal skills, experience delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work sensitively and empathetically with people in vulnerable circumstances.
- You have good knowledge of housing and homelessness policies in England.
- You will also have experience working in a systemic and therapeutic way and ideally have trauma informed training or experience.
- You have experience with keeping records and contributing data for reports and monitoring purposes.
- It is also important to us that you have the competency to work with people from a variety of cultural backgrounds.
- Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We identify and address barriers by providing holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
HOW TO APPLY: Please send a CV and a cover letter explaining how you meet the criteria for the role. Please also include:
Why you wish to apply for this role
What you would like to gain from this role
Your relevant experience, knowledge and skills, based on the person specification above.
Registered Charity
6 - 10
Breaking barriers to secure housing, education and employment
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kineara has a new vacancy for an experienced Housing support worker to join our small and dedicated team for our new School Housing Advice project.
About the project
The School Housing Advice Support Project builds on the success of a pilot program and aims to provide tailored housing advice and support to families, particularly those living in temporary accommodation (TA). The project started in January 2025 and is currently being delivered at three primary schools in the borough of Southwark.
The initiative offers practical housing advice, casework, workshops, and legal support through a collaborative partnership between Kineara and Southwark Law Centre. It also addresses challenges such as poor housing conditions, legal proceedings, and impacts on families' health and wellbeing.
About the role
We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to parents from four Primary Schools in Southwark. This role involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work closely with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. The role will be based mostly in Southwark, and you will be working in partnership with schools, community organisations and the council to coordinate tailored support for each client to avoid eviction and sustain tenancies, address suitability of the property, mediating with landlords where necessary and providing advice for onward housing when needed. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, improve wellbeing and awareness of tenancy rights and housing polices.
About you
- You will have experience of working with families and individuals with complex needs, as well as some experience of providing housing support.
- You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
- You will have excellent interpersonal skills.
- Have good knowledge of housing policies and tenants' rights, experience of delivering holistic support.
- You will be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
- Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Registered Charity
6 - 10
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A home is the foundation for everything. Join SPEAR’s Housing First team in Tower Hamlets and help people who’ve experienced rough sleeping to secure and keep a safe, permanent place to live.
Location: Tower Hamlets, London
Salary: £33,364 per year
Hours: 37.5 per week, Monday to Friday
As a Housing First Worker, you’ll:
- Build trusting relationships and provide flexible, one-to-one support.
- Work in partnership with the London Borough of Tower Hamlets and local agencies to help people stay housed, improve their wellbeing and feel part of the community.
- Respond to changing priorities and manage situations as they arise, making sure services reach those who need them most.
What we’re looking for
You’ll bring experience of supporting people affected by homelessness or other complex challenges, plus the empathy, resilience and practical skills to make a lasting impact. You’ll know how to build rapport, plan support, and work collaboratively with housing and health services.
Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support—so you can thrive while helping others do the same.
Your Benefits
- Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4× salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The client requests no contact from agencies or media sales.
Thank you!
About the role
We are looking to recruit a support worker to be the main point of contact for a specific set of service users who access housing, EET (education, employability, and training) and mental health support through First Choice Housing. You will work closely with those service users that you support to develop support plans, identify appropriate activities and services, and collaborate with internal and external partners to help each person achieve their goals and deliver great impact. You will work with the Programmes and Impact Manager and external partners to develop programmes or projects of interest to our service users and encourage engagement. As support worker you will also support the delivery of discreet streams of work including one to one or group digital skills sessions.
Duties and Responsibilities
- Responsible for coordinating tailored support for each client to help them ultimately enter sustainable independent living (likely in the privately rented sector). This includes supporting service users to: access internal and external opportunities and services; liaise with voluntary and statutory agencies; and maintain their tenancies with FCH and to access privately rented housing.
- Managing the onboarding of clients who are newly accessing FCH services. This includes assessing client needs and co-producing support plans; supporting their integration into their shared accommodation with their housemates; and helping them identify local amenities.
- To maintain weekly contact with service users assigned to you as part of building strong relationships and delivering high quality services.
- Develop and strengthen relationships with external stakeholders including the local authority, other charities and community leaders. Maintain awareness of the activities and services on offer locally and disseminate knowledge to the broader team as appropriate (please note this is a shared responsibility across the team).
- Update and accurately maintain First Chocie Housings database, including collecting timely data for monitoring and evaluation purposes. This data will include recording interactions with service users, progress towards achieving or meeting goals, baseline and subsequent outcomes stars and client surveys.
- Where appropriate, work with the Programmes and Impact Manager to manage volunteers delivering discreet programmes.
- Proactively working with the broader team to improve service delivery and drive impact.
- Please note, this job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, or qualifications associated with the role. While you will occasionally deliver support to service users in their homes, the role is mostly office based.
Essential Requirements:
- 5 A*- C GCSEs or up to NVQ Level 2/3
- Full UK driving licence (you would only be required to travel within Swindon for work purposes)
- Right to work in the UK
Desirable
- Understanding of trauma informed or psychologically informed approaches
- Experience supporting people to develop independent living skills
Interviews: Week commencing 10th November 2025 (interviews will be face to face in our offices (travel expenses will be reimbursed), we may seek to conduct second interviews should we need further information to make final decisions)
Start date: Ideally Early December 2025
DBS Requirement: You will be required to have an enhanced DBS check. If you don’t have one already, we’ll process one for you.
Please submit a CV and cover letter (maximum one page of A4). In your letter, please show how/tell us about:
Your ability to manage multiple responsibilities at once, including clear examples of past experiences.
Your ability to be resilient when things are not going the way you thought, including clear examples of past experiences OR Your experience developing and managing relationships with different stakeholders, including clear examples.
How our organisational values align with your values.
Thank you!
Job Title: Housing Administrator
Organisation: Threshold
Location: Based at 1 John Street, Swindon, SN1 1RT, with travel across Swindon
Contract: Permanent, full-time
Pay: £25,119 - £29,770 (dependent on experience)
About Us
Threshold provides people affected by homelessness in Swindon with a safe place to live and personalised support. We are a small, supportive team who are passionate about ending homelessness in Swindon.
The Role
We’re looking for a Housing Administrator to join our finance and compliance team. The role will support the delivery of high quality housing services, ensuring our properties remain safe, well-maintained, and compliant.
This role is ideal for candidates with strong organisational and administrative skills. Experience in housing, property, or compliance is desirable but not essential as full training will be provided.
Key Responsibilities
- Coordinate repairs, maintenance tasks, and compliance checks
- Maintain accurate compliance records
- Liaise with contractors, landlords and suppliers to ensure quality service delivery
- Assist in monitoring housing legislation and safety standards (e.g. gas, fire, legionella)
- Provide excellent customer service to residents
- Conducting regular property inspections and support timely turnaround of vacant rooms
- Represent Threshold in meetings with external stakeholders
- Support continuous service improvement initiatives across our housing services
About You
We’d love to hear from you if you have:
- Strong administrative and organisational skills, with the ability to manage multiple priorities
- Excellent communication and relationship building skills
- Confidence using Microsoft Office 365
- Desirable: Experience in housing, property management or compliance
- Desirable: Knowledge of housing legislation and safety standards
- A full driving licence and access to a car (essential for travel across Swindon)
What We Offer
- 25 days Annual Leave, rising to 30 days with service
- Competitive Pension, we will match up to 5%
- Life Assurance Cover, currently set at 5 x annual salary
- A Health Plan, that includes money towards medical, dental and optical costs and access to an employee assistance programme
- Cycle to work scheme and charity worker discounts
- A supportive and values led working environment
- Professional development, Threshold invests in staff learning, training opportunities and career growth
- The chance to make a tangible difference to the community
- Opportunities to gain experience across housing compliance and property management
How to Apply:
To apply, please send your CV and a supporting statement about how your meet the person specification. The deadline for applications is Friday 31 October 2025.
Registered Charity
11 - 20
Ending homelessness for people in Swindon by providing a safe place to live, personalised support and a pathway to independence
The client requests no contact from agencies or media sales.
Thank you!
Purpose of the Post
To work as part of our Homeless Services Team, providing tailored support to asylum seekers and newly recognised refugees, helping them prepare for life in the UK, avoid crisis situations, and reduce the risk of homelessness and rough sleeping. The postholder will deliver one-to-one advice, guidance, and group information sessions within Greater Together Manchester’s Lifeskills programme, embedding support in trusted community settings.
Key Responsibilities
- Deliver individual support to asylum seekers and new refugees, including:
- Advice and guidance on housing, welfare benefits, health, employment, and education.
- Support with paperwork, applications, and referrals to statutory/voluntary services.
- Crisis prevention planning for those leaving asylum accommodation.
- Facilitate group information sessions at Lifeskills activities (e.g. football, workshops), covering:
- Rights and responsibilities after gaining refugee status.
- Access to housing and homelessness prevention.
- Health and wellbeing, including GP registration.
- Financial literacy, banking, and benefits.
- Employment and education pathways.
- Build trust and positive relationships with participants, creating safe spaces for learning and support.
- Act as a link between participants and local statutory/voluntary organisations, strengthening pathways into services.
- Support individuals moved outside Manchester to connect with appropriate services in their new location.
- Maintain accurate records of support provided and outcomes achieved, in line with grant monitoring requirements.
- Work collaboratively with colleagues, volunteers, and external partners to strengthen Greater Together Manchester’s refugee and asylum seeker support offer.
Registered Charity
6 - 10
Transforming lives and communities across Greater Manchester
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Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A home is the foundation for everything. Join SPEAR’s Housing First team in Wandsworth and help people who’ve experienced rough sleeping to secure and keep a safe, permanent place to live.
Location: Wandsworth, London
Salary: £33,364 per year
Hours: 37.5 per week, Monday to Friday
(6-month Contract)
As a Housing First Worker, you’ll:
- Build trusting relationships and provide flexible, one-to-one support.
- Work in partnership with the London Borough of Wandsworth and local agencies to help people stay housed, improve their wellbeing and feel part of the community.
- Respond to changing priorities and manage situations as they arise, making sure services reach those who need them most.
What we’re looking for
You’ll bring experience of supporting people affected by homelessness or other complex challenges, plus the empathy, resilience and practical skills to make a lasting impact. You’ll know how to build rapport, plan support, and work collaboratively with housing and health services.
Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support—so you can thrive while helping others do the same.
Your Benefits
- Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4× salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Hertfordshire.
£24,548.23 per annum, working 37.5 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Linden Road in Redbourn supports 2 gentlemen living in their own bungalows with everyday life skills. The service provides a 24/7 support service, with an emphasis on choice and control, enabling customers to achieve greater independence, improved quality of life and integration into the wider community.
We are looking some someone who is able to build supportive, trusting relationships with customers and create a positive atmosphere. You need to be able to provide a flexible, personalised and responsive support service that is tailored to each customer's abilities and aspirations. This will include a willingness to work evenings, weekends and bank holidays on a rota basis.
Customers need support with daily living activities, including practical assistance, cooking, feeding, cleaning and person care. The role will also require you to maintain appropriate records to a professional standard in accordance with Look Ahead's policies and procedures. If you have experience working with and motivating customers whilst being calm and resilient to challenging behaviour, then please apply for this role.
The position involves working 7.5 hours per day, five days a week, with alternating weekends on duty.
For a full job description, please visit our website.
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
Experience in working with people with Learning Disabilities and Autism
Drivers licence desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
The ideal candidate
To be considered for this role you should meet the following criteria:
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Deliver support to people experiencing homelessness and rough sleeping in the borough of Tower Hamlets.
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Conduct person-centred assessments with individuals who self-present at the service for support.
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Agree support plans with service users to move into accommodation and access specialist services that address the underlying causes of their homelessness.
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Make referrals into Tower Hamlets and Pan-London local authority housing options services, in line with the Homelessness Reduction Act.
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Work with partner agencies to provide joint support to service users where appropriate.
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Build relationships with housing providers and the private rented sector to expand the portfolio of affordable referral routes into accommodation.
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Demonstrate excellent communication skills and the ability to create positive working relationships with a wide range of people, including external services.
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Contribute to the development of the service, ensuring a solution-focused and strengths-based approach in all areas of work.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 23 October 2025 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
Registered Charity
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We tackle the root causes of homelessness to help people get off, and stay off, the streets.
The client requests no contact from agencies or media sales.
Thank you!
Harris Hill is delighted to be working with a homelessness charity to recruit a Housing First Worker for their team in Tower Hamlets.
Salary: £16,682 (pro-rated salary)
Hours: 18.75 per week, Monday–Friday
This is a fantastic opportunity to join a passionate and supportive organisation that has been working for over 35 years to support people experiencing homelessness. The charity provides a wide range of accommodation and support services across London, recognising that homelessness is not just about housing, but also about addressing personal challenges and barriers.
The Role
As a Housing First Worker, you will play a crucial role in delivering the organisation’s Housing First model. This involves providing independent tenancies alongside intensive, personalised support for individuals with complex needs who have not progressed through traditional supported housing pathways.
You will:
- Build and maintain strong, proactive relationships with clients
- Deliver personalised tenancy support, including welfare rights, health, and community integration
- Carry out assessments, risk management and case reviews
- Support clients in developing the skills and confidence to sustain their tenancies
- Work collaboratively with outreach teams, housing providers, and external agencies
- Advocate on behalf of clients where needed and encourage self-advocacy
About You
We are looking for someone with:
- Experience supporting people experiencing homelessness, rough sleeping or complex needs
- Knowledge of risk management, safeguarding and multi-agency working
- Strong organisational skills, with the ability to maintain accurate case records
- Emotional resilience and a creative, solution-focused approach
- A commitment to equality, respect and client empowerment
The organisation is driven by values of working together, being aspirational, respectful, determined and visionary. They welcome applicants from all backgrounds, recognising that diverse teams are best placed to meet the complex challenges of homelessness.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
The Services Manager (Housing) will primarily focus on managing New Horizon's busy Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Housing Services to ensure the service responds holistically to young people with multiple needs or barriers. You should have relevent professional experience within the housing and homelessness sector, be a passionate advocate for young people and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate effectively to identify and deliver new housing solutions for young people experiencing homelessness.
- Permanent, full-time role in the Housing Team
- Salary: £37,024 – £41,600
- Deadline to apply: 9am Monday 3 November
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a driven, enthusiastic and resilient Housing Coordinator to join our Gateway Service in Southwark.
£25,169.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Main duties include:
- Provide first point of contact on site for Local Authority staff, occupants, Look Ahead colleagues, contractors and visitors
- Carry out day to day management of the building including managing breaches of house rules, including alerting Local Authority when tenancy enforcement action is required
The post-holder will:
- Be the main point of contact for Local Authority partner and contractors and carry out day to day management of the building and the facilities
- Manage all void processes - void inspections and void event monitoring
- Report maintenance issues and repairs
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
- Excellent time management skills to prioritise tasks in a logical and systematic way.
- Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
- 2 years experience of working in housing or a related field.
- Experience of liaising with housing benefit departments ,council tax and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job decription on Our website
Thank you!
Location: Birmingham
Hours: Part time – 26 hours per week
Salary: Grade 3 - £31,600 per annum (pro-rata for part time)
Contract: Fixed Term Maternity Cover- until 12/06/2026
Closing date: Sunday 19th October 2025 at 11:30pm
Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.
About The Role
Working with local communities and partners, you will empower people to fight the root causes of bad housing and homelessness and defend the right to a safe home.
With a focus on anti-racism, you will deliver high quality housing advice and advocacy in line with the Birmingham hub’s local community priorities: supporting families experiencing homelessness, improving conditions in the Private Rented Sector and reducing barriers for those experiencing multiple disadvantages.
This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.
About You
You will have the ability to listen to, engage and work with individuals and communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. You will be able to carry out casework related interviews, maintaining detailed case records and offering advice and support to clients so they can make informed decisions as well as deliver group workshops and presentations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
In Birmingham hub we specialise in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ on the advert. You are required to submit an online application with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience points on the form.
Please provide specific examples following the STAR format:
• Experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
• Experience of delivering and/or ability to deliver group workshops and presentations
• Effective communication skills with all stakeholders, including people with lived experience of homelessness
Please ensure you demonstrate how you address the behaviours below throughout your responses:
•We prioritise diversity and have an inclusive and open mindset
•We create change and align behind our strategy
Below is more information on the STAR method:
- Situation - the situation you had to deal with
- Task - the task you were given to do
- Action - the action you took
- Result - what happened as a result of your action and what you learned from the experience
The STAR method | National Careers Service
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Location: Birmingham
Salary: Grade 3 - £31,133 per annum
Contract: Fixed term until 28th February 2026
Hours: Full time – 37.5 hours per week
Closing date: Sunday 19th October 2025 at 11:30pm
Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.
About The Role
Working with local communities and partners, you will empower people to fight the root causes of bad housing and homelessness and defend the right to a safe home.
With a focus on anti-racism, you will deliver high quality housing advice and advocacy in line with the Birmingham hub’s local community priorities: supporting families experiencing homelessness, improving conditions in the Private Rented Sector and reducing barriers for those experiencing multiple disadvantages.
This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.
About You
You will have the ability to listen to, engage and work with individuals and communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. You will be able to carry out casework related interviews, maintaining detailed case records and offering advice and support to clients so they can make informed decisions as well as deliver group workshops and presentations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
In Birmingham hub we specialise in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ on the advert. You are required to submit an online application with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience points on the form.
Please provide specific examples following the STAR format:
- Experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Experience of delivering and/or ability to deliver group workshops and presentations
- Effective communication skills with all stakeholders, including people with lived experience of homelessness
Please ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We create change and align behind our strategy
Below is more information on the STAR method:
- Situation - the situation you had to deal with
- Task - the task you were given to do
- Action - the action you took
- Result - what happened as a result of your action and what you learned from the experience
The STAR method | National Careers Service
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.