Housing support worker jobs
We are recruiting for a Refuge Worker to join our team in Cambridgeshire; the scope on this job involves….
Job Title: Refuge Worker
Location: Fenlands, Cambridgeshire
Salary: £25,857.12 per annum
Contract type: Full-time, Permanent
Hours: 37.5
This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation across Cambridgeshire.
The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.
You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Due to rural location, candidates must have a full driving licence and access to a vehicle for commuting.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 23 June 2025
Interview date: 7 July 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
About The Role
At St Mungo’s, our Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay, Rough Sleeping Prevention Project) provide rapid response services to ensure no one has to sleep rough. Our work is ongoing, and we’re looking for compassionate and dedicated people to join our Pan London Assessment Hub and Staging Post Accommodation.
Your Role
As a Rough Sleeping Hub Assistant (internally referred to as Hub Assistant), you’ll play a key role in ensuring the safe, welcoming, and efficient daily operations of the service. Working alongside your team, you will:
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Provide essential support and guidance to clients.
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Be the first point of contact for visitors and clients.
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Help coordinate health and safety measures within the service.
Flexibility is key, as you’ll work within a rota to make sure support is available when people experiencing homelessness need it most.
Working hours are Monday – Friday (7.5 hours per day), with exact shift times to be agreed.
About You
This role is ideal for individuals who thrive in fast-paced, public-facing environments. You’ll bring:
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An understanding of the challenges faced by people experiencing homelessness, either professionally or personally.
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Experience in managing complex situations and strategies for navigating challenging behaviours.
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Strong communication skills and a collaborative approach to teamwork.
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Excellent organisation and time management skills.
Above all, we’re looking for passionate and committed individuals who genuinely want to support people in transforming their lives. If you’re ready to build a career with real impact, we’d love to hear from you!
How to apply
To find out more and apply please click the apply button.
Early application is advised, as we may close the vacancy earlier than advised should we receive a sufficient number of applications.
Closing date: 10am on 26th June 2025
Interview and assessments on: w/c 7th July 2025
The client requests no contact from agencies or media sales.
About the role:
At Single Homeless Project (SHP), we believe everyone deserves access to the care they need to live well - and that’s where you come in. We’re offering an exciting new opportunity to shape how health support is delivered within our innovative Camden Housing First service. As Health Lead, you won’t just be part of a team - you’ll be pioneering a vital, human-centred approach to health within homelessness services. It’s a chance to make a deep and lasting impact, not only on individual lives but on how we work with health systems across the borough.
This is a role for someone who wants to grow a meaningful career while helping others to rebuild their lives. You'll work directly with people who are often overlooked by traditional systems, taking the time to build trust, understand their needs and walk alongside them on their journey to better health. From completing health assessments and designing personal health support plans, to leading multidisciplinary meetings and opening doors to essential services - you'll be the link between individuals and the support they deserve. Your insight will also help us map local services, influence partnerships and drive forward more inclusive healthcare approaches.
You’ll be part of a psychologically informed environment, where trauma-informed care and understanding complex needs are part of everyday practice. At SHP, we’re committed to developing our people - this role offers a strong foundation for a career with real purpose, backed by expert training, team support and opportunities to grow with us.
About you:
- A knowledge of (or willingness to learn) about common health issues and the barriers to health access that people experiencing homelessness may encounter.
- Ability to find ways to engage and develop relationships with clients who may have a low level of interaction with and/or suspicion of services.
- Good understanding of local level health set up/services i.e. homeless health providers and teams.
- Confidence in working both as part of a team and independently.
- Skills and understanding of creating and monitoring support plans and record-keeping with regards to client support, safety and safeguarding issues.
- Skills and understanding of data collection and producing reports.
- The ability to advocate for and coordinate access to health care for clients with multiple disadvantage.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 22nd June at midnight
Interview date: Wednesday 9th and Thursday 10th July at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Stratford Road service in Newham.
£14,555.00 per annum, working 20 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
This role is a male only role due to the customer's support needs.
For a full job description, please visit our website.
As co-production is at the heart of our work, we believe it is important to involve our customers when recruiting for their support staff. Our customer says:
"Hi, I'm A. and I am a 30-year-old man who lives in a supported living accommodation in Newham since 2018.
I am a happy young man who enjoys socialising with those around me. I mostly communicate through non-verbal language, touch, and vocalisations. I have a good relationship with my family and get excited when they visit me.
I enjoy spending time in nature and like going for walks in the local parks. I also enjoy car rides and would prefer that people who support me have a current UK driving licence (I have my own Motability car).
I have specific sensory needs, those around me must be mindful of those.
I like to be surrounded by people who can creatively engage me in tasks and activities and offer me choices and opportunities to develop my daily living skills.
I might experience difficulties understanding and managing my emotions and behaviours at times. People working with me must be able to support me in such challenging situations through Positive Behaviour Support (PBS) strategies as detailed in my support plan.
I am looking for a caring and passionate individual to support me with my daily living skills, building and maintaining relationships, keeping myself and my home safe but also to help me develop my skills to live more independently, to share my hobbies and interests and to explore new activities.
I am looking for someone who is a good and clear communicator, is assertive, has good IT skills and shares my enthusiasm for what interests me, like music, food and meaningful activities.
Look Ahead ensures I am treated with dignity and respect and only staff who can live up to the organisational values become part of my support team."
What you'll bring:
NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Tower Hamlets.
£30,527.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community.
This role shift pattern consist of: 5 x 8 hour shifts per week. No nights shifts.
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Client Adviser – Services & Grants Team
Location: Hybrid working (currently two days per week in our London office).
Contract type: 1 year Fixed Term-Contract, 35 hours a week
Starting Salary £35,790 per annum
About Bank Workers Charity
We’re the charity for past and present bank employees and their families – here when life gets tough.
Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.
We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.
About the role
Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.
Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.
It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.
You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.
If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.
About you
You’re someone who genuinely cares about helping others – and knows how to listen without judgement.
You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.
Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.
You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
· 28 days holiday, plus statutory bank holidays
· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
· A wide range of employer funded wellbeing experiences through Heka
· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
· Group Life Cover (three times annual salary)
· Weekly wellbeing half hour
· Employee Assistance Programme
To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement.
In your supporting statement, please tell us (around 100 words per answer):
1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.
2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?
Closing Date: Tuesday 17th June 2025.
Interview date: Tuesday 24th June 2025
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.
We're looking for 2 kind, compassionate and resilient Specialist Support Workers to join our Mental Health service in Tower Hamlets.
£29,500.18 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers help to enable vulnerable customers living at the scheme to manage their tenancies, mental/ physical health and wellbeing and assist them to move to social housing within the community.
The shift pattern for this role consist of: early shift 9am to 5pm and late shift 12pm to 8pm. Weekends and bank holidays 9am to 5pm
The contract for this role is expected to end: 31st March 2026
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Conducting regular flat checks and medication spot checks.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to access local activities and services to maintain and improve health and well-being, avoid hospital admission, support to access and maximise welfare benefits
* Support customers to undertake activity of daily living (ADL), including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation and maintain their home.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Relationship-building
- Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
- Committed to making a positive impact for individuals.
Adaptability
- Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes
What you'll bring:
Essential:
- Worked in a customer care setting with transferrable skills.
Desirable:
- Up to NVQ Level 2/3 or equivalent.
- Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job descritpion
We're looking for a organised, efficient and resilient Maintenance Worker to join our Homelessness and Complex needs service in Westminster.
£29,112.00 per annum, working 37.50 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The service offers specialist support to homeless men across a range of areas including re-offending behaviour, mental health issues, physical health needs and substance misuse. Edward Alsop Court implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
As a maintenance worker, you will be responsible for small responsive/maintenance items (for example replacement of bulbs, batteries, tightening of screws etc) to internal elements and components; PAT test items; internal decorations; cleaning of communal spaces; removal of minor items; fixture and fittings such as shower curtains, mirrors, bathroom fittings (toilet seats, toilet rolls holders etc); assembly furniture; bins removal; there will be a weekly rota with tasks allocated to each day which will be given weekly; support with shopping deliveries.
The working hours for this role is: Monday to Friday 8am-4pm
What you'll do:
* Carry out weekly checks (water checks, fire call points check, fire doors check, lint removal from laundry room, emergency lights check, fire extinguishers check, communal areas check, courtyard cleaning, fire escapes check).
* Supporting contractors attending the site for furniture deliveries and any maintenance issue
* Adhere to Look Ahead' Policies and Procedures
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
* Attend team meetings once a month
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environment
What you'll bring:
Essential:
* IT skills: these include how to run it, turn it on and off and troubleshoot where necessary; know how to use a search engine, bookmarks and favourites to log common websites; know common office programs, such as word processors and spreadsheets, sending emails, data entry and conducting online research; know how to use excel and word.
Desirable:
* Previously worked as a maintenance worker (caretaker)
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?
BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.
(We are Ofsted registered)
To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.
Excellent people skills are a must. We are an Investors in People GOLD employer.
The client requests no contact from agencies or media sales.
Make a real difference in the lives of asylum seekers!
Join New Citizens’ Gateway as an Outreach Support Officer and help deliver vital frontline support to people living in London hotels. You’ll be part of a passionate team working to reduce isolation, improve wellbeing, and empower individuals on their journey toward integration and independence.
We offer a supportive working environment with excellent benefits including:
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6% employer pension contribution
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34 days annual leave (including bank holidays)
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Ongoing training and professional development opportunities
New Citizens’ Gateway (NCG) is an independent, registered charity working in partnership with individuals and agencies to improve the quality of life for refugees and asylum seekers. Our aim is to reduce health inequalities, combat social exclusion and poverty, and support integration and independence.
We are looking to appoint a highly motivated and experienced Outreach Support Officer to join our small, friendly, and dedicated team. This role will focus on delivering high-quality, person-centred support to asylum seekers, particularly those currently accommodated in hotels across London.
This is a key position within NCG and will play a vital role in supporting our advice team to deliver an efficient, effective, and holistic support service tailored to the complex needs of asylum seekers and refugees.
The ideal candidate will have:
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Direct experience of supporting asylum seekers and refugees
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Strong knowledge of the asylum support system and the challenges faced by individuals in the asylum process
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An understanding of available resources and services that support asylum seekers and how to access them
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Excellent communication, negotiation, and interpersonal skills
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The ability to work both independently and as part of a team in a fast-paced environment
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A flexible and proactive approach with the capacity to manage a varied workload
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Fluency in a community language is an advantage
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life

The client requests no contact from agencies or media sales.
Job Title: Outreach Worker
Location: Derby
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as Worker to provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
Closing Date: 09:00am 30 June 2025
Interview Date: 9 July 2025
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Our Lay Worker will work in partnership with clergy and lay volunteers to meet the spiritual needs of older people in Colchester and the surrounding areas, including those whose independence and/or social engagement are challenged, owing to their advancing years, by:
- Offering spiritual support to older people who are living at home, in care homes and sheltered housing complexes; their relatives; and staff who look after them.
- Promoting the spiritual welfare of older people at home, in the Church and in the wider community.
The role will include working with existing groups within the church and in the local community, in addition to identifying new opportunities for work and outreach.
The post is home based, travelling extensively across the area.
Hours are 20 per week, to be worked flexibly.
The initial contract period is 4 years.
The client requests no contact from agencies or media sales.
Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?
BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.
(We are Ofsted registered)
To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.
Excellent people skills are a must. We are an Investors in People GOLD employer.
The client requests no contact from agencies or media sales.
Early Help Development Worker - Social Care
£25,767 - £29,281 per annum
Castle Vale, Birmingham
Fixed Term Contract to 31 March 2026
Are you passionate about making a positive difference for children, young people and families?
We are looking for a dynamic, well-organised individual to join our Early Help Team serving the North Birmingham Locality (Sutton Coldfield and Erdington constituencies). You will be an excellent communicator, who is passionate about improving opportunities for children, young people and families through Early Help.
The role is focused upon:
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building capacity within the community through working closely with community assets
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supporting residents to lead on community projects, services or activities to meet local needs
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increasing children and family’s engagement with local assets and participation in local groups and activities.
To be successful you will need:
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Excellent engagement and Interpersonal Skills
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Able to communicate effectively with young people, parents and carers who are experiencing health, wellbeing or social care difficulties
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Ability to use data bases or CRM systems
In return we offer a fantastic benefits package which includes:
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29 days basic annual leave (full time) + Bank Holidays
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Optional Defined Benefit, Salary Sacrifice Pension Scheme
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A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy.
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A commitment to work life balance through our Agile/flexible working principles.
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Family Friendly policy with enhanced benefits
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Learning and Development opportunities
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Internal coaching and mentoring opportunities
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Staff social events
We also offer mentoring and coaching, wellbeing champion new starter Buddy as part of your probation and opportunities to shadow other departments.
The Pioneer Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of background and cultures. We value and respect individuality and engage a culture within our organisation where people can thrive and be themselves. We also make sure employees are values for their strengths and experiences. Everyone who either applies to or works for the organisation is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
YMCA St Paul's Group aims to support and empower young people and communities throughout London and beyond by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. As one of the largest YMCAs in Europe, we’re proud of our dual identity as a Charity and Registered Provider of Social Housing.
As part of a bold phase of planned growth under our three year strategic plan, the role of Group Director of New Business & Partnerships has been created. This is an opportunity for a forward-thinking leader to help shape the future of YMCA St Paul’s Group by developing impactful partnerships and unlocking new business opportunities that align with our mission.
Working closely with the CEO and the Executive Team, you will lead our business development efforts, build strategic partnerships, and position YMCA St Paul’s Group to grow our reach and relevance. While the initial focus will likely be in Housing and Support, we also see huge potential in Health & Wellbeing services and beyond.
We are looking for an enterprising and inclusive leader with a strong track record of business development within commissioned or regulated services. You will bring commercial acumen, a collaborative spirit, and a natural ability to build relationships with a wide range of stakeholders. While housing experience is valuable, we also welcome candidates with transferable knowledge and experience from other regulated sectors. You do not need to be of Christian faith, but you must be able to respect our ethos and uphold the values we live by.
At YMCA St Paul’s Group, it’s our people who make the difference. We’re committed to creating an environment where colleagues feel a deep sense of belonging and are supported to grow and thrive. That’s why we were recently recognised as one of the UK’s Best Workplaces for Development by Great Places to Work – an achievement that reflects our culture of care, learning and continuous improvement.
We hope that, as you learn more about us, you’ll be excited by the opportunity to be part of our next chapter – and the difference we can make, together.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.