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In this role you are responsible for day-to-day operational activity across both finance and HR functions, working closely with the Finance Officer and reporting to the Head of Finance (with ‘dotted line’ reporting to Director of Finance and Operations in respect of HR activity).
The role requires effective use of systems to enable efficient processes, with responsibility for data held on the HR system and management of routine employee related processes including recruitment and onboarding. The role also shares responsibility for processing invoices and payments on the finance system, responding to queries from colleagues and 3rd party partners. You will provide support for Head of Finance and Director Finance and Operations where required, including data analysis, reporting and preparation of returns across both finance and HR remits.
How to apply
To apply for this role please send your CV and cover letter (maximum two pages) including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made more efficient. How did you approach making the change, and what did you do to ensure the process was accurate, consistent and effective?
2. Describe a situation where you had to handle sensitive financial or employee information while also resolving a difficult or confidential issue. What approach did you take?
3. Give an example of when you have had to manage competing priorities. How did you decide what to do first, and how did you ensure important deadlines were met?
HR and Recruitment
• Maintain accurate data on our HR system including starters, leavers, holiday and other absences
• Report on key employee metrics including sickness absence, holiday, TOIL, diversity
• Support line managers with recruitment activity including making effective use of the Applicant Tracking System to ensure a good candidate experience and to report recruitment metrics to enable continuous improvement
• Manage onboarding for new starters including reference requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and publicising HR policies, keeping the Employee Handbook current
• Maintain up to date employee guides and templates for key HR processes including appraisals, mid year reviews, recruitment, induction, flexible leave
Finance Administration
• Maintain appropriate employee access to Finance Systems, including being able to claim staff expenses and raise sales invoice requests, and support employees in using these systems.
• Respond to queries in the central accounts mailbox, liaising with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase Ledger, including posting and payment of supplier invoices in a timely manner, ensuring accurate coding and authorisation in line with limits, maintenance of supplier accounts, reconciliations and remittances.
• Support Head of Finance and Finance Officer with management of company credit cards and virtual cards, including reconciling statements and accurate posting to the ledger.
• Assist in raising sales invoices and accurately recording income.
• Assist with Credit Control, chasing overdue debts and reporting to the Head of Finance.
• Support Head of Finance with analysis of financial data from the finance system (Xero) for reporting and other ad-hoc purposes
• Assist in maintaining up to date procedures.
There is an opportunity to attend theatre press nights where appropriate and to take advantage of trade tickets when offered
This role sits within the Finance and Operations team whose focus is to ensure the organisations operate as effectively and efficiently as possible. Our team operates across Finance, HR, Technology, Facilities and Compliance, to ensure that systems and processes are set up which promote smooth delivery and support the work of the organisations. This includes adherence to regulatory requirements and best practice standards
Our vision is a dynamic, sustainable and world-class theatre sector and our mission is to champion theatre and support our members.
A little bit about the role
Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office
The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.
They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.
The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:
- Confidently support Frontline through a period of growth and structural change
- Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
- Maintain Executive oversight of Frontline’s finances, working with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
- Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
- Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
- Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity
Key Responsibilities
The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:
Change management:
- Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
- Support Frontline teams to work collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
- Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.
People and Culture:
- Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
- Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
- Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
- Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.
Finance and Governance:
- Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
- Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.
Charity Quality and Efficiency:
- Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
- Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Working as part of the operations team, the you will help maintain the systems, processes and practical foundations
that enable the organisation to function effectively. This includes supporting people operations and HR administration,
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping
FEA’s events run smoothly.
Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its
mission and drive progress towards a fairer education system.
No child’s success should be limited by their socioeconomic background.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job title: Executive Assistant and Projects Coordinator
Contract: Part Time/4 days per week or full-time/5 days per week if preferable. Flexibility regarding working pattern. Permanent contract.
Salary: Up to £25,584 (4 days per week) and £32,000 (full time) and depending on experience.
Responsible to: Gestalt Centre CEO
Location: Hybrid working, remotely and in-person at London Kings Cross.
ABOUT THE ORGANISATION
We are the Gestalt Centre, an established not-for-profit therapy organisation supporting the mental and psychological wellbeing of individuals, groups and organisations.
We deliver a range of therapy, personal and professional development courses, alongside therapeutic services.
Gestalt is a relational, humanistic approach that helps people build meaningful relationships, navigate change and lead fulfilling lives.
Our work is grounded in the values of diversity, equality and inclusion; kindness, respect and working collaboratively together.
ABOUT THE ROLE
Purpose and Offer
We are looking for a highly organised, people-oriented Executive Assistant and Projects Coordinator to support our CEO and the workstreams she leads. This is a varied and rewarding role combining executive support, project coordination, governance and organisational development.
You will work closely with senior leaders and colleagues across teams, with strong support and opportunities to develop.
✔ Join a welcoming, purpose-led and dynamic organisation with collaborative, human-centred ways of working.
✔ Work closely with our CEO and Leadership Team in a varied role.
✔ Access coaching, support and development opportunities to grow professionally.
✔ Join the Gestalt Centre – a beacon of excellence in the therapy world.
✔ Enjoy significant flexibility and autonomy, hybrid working and an accessible central London location.
Areas of Work and Responsibility
Executive support to the CEO
· Provide administrative support to the Gestalt Centre CEO, ensuring effective diary management, scheduling, and administration of commitments.
· Organise and coordinate meetings, including supporting the drafting of agendas, collating papers and ensuring all necessary information is available in advance.
Leadership and governance coordination and support
· Coordinate Leadership Team, Board and sub-committee meetings, ensuring smooth end-to-end administration.
· Prepare, collate and circulate papers, working with the CEO and Leadership Team to ensure accuracy and timeliness and maintain good records.
Workstreams and projects coordination
· Coordinate and support projects and workstreams led by the CEO, including the short courses programme, marketing campaigns, organisational policies, business development and fundraising activities.
· Act as a central point of contact for cross-team activities and support priority initiatives by coordinating meetings, actions and follow-ups.
· Liaise with the CEO and Leadership Team to maintain workstream plans, tracking priority actions and progress.
Administration, systems and information management
· Maintain effective filling, records and document management systems.
· Support organisational databases and digital systems, and produce and format documents, presentations and reports as required.
Communication and stakeholder support
· Support internal and external communications on behalf of the CEO, ensuring tone, clarity and accuracy.
· Build and maintain effective working relationships across the organisation.
· Provide a professional and responsive point of contact for queries directed to the CEO’s office.
PERSON SPECIFICATION
Education, Knowledge, Skills and Experience
· Educated to degree level or equivalent, with good numeracy and literacy skills.
· Experience providing executive or senior administration support to senior leaders, managing priorities and coordinating activities in a dynamic, busy environment.
· Experience coordinating projects, workstreams or organisational initiatives, including tracking actions, timelines and delivery.
· Strong organisational and planning skills, with excellent attention to detail.
· Excellent written, verbal communication and interpersonal skills.
· Confidence using databases, digital systems and information management processes.
· Able to work collaboratively and independently, using own initiative.
· Preferably experience working in a not-for-profit, charity, educational or therapy setting.
Personal and professional attributes
· Flexible, proactive and solutions-focused, working with kindness and respect.
· Calm, confident and adaptable, with the ability to anticipate needs and work with tact, diplomacy, discretion and integrity.
· Reliable and resilient, able to work effectively both as part of a team and independently with minimal supervision.
· Comfortable working remotely and happy to be in the office once or twice a week.
For a full job describtion, please see the document attached. And if it sounds like you - we'd love to hear from you!
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Service – Reddo
Reddo is looking for an ambitious and entrepreneurial Head of Service to lead our next stage of growth.
This is an exciting opportunity for an experienced children’s services leader who can combine strong operational management with a commercial and entrepreneurial mindset.
You will work closely with the Managing Director and leadership team to:
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Lead and strengthen day-to-day service delivery
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Develop our team, systems and processes
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Drive quality, safeguarding and performance
-
Build strong relationships with local authority commissioners
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Support new business and the mobilisation of new contracts
-
Help shape Reddo’s future growth and development
We are looking for someone with experience in children’s social care and local authority commissioning, strong leadership and commercial awareness, and a genuine passion for building and improving services.
If you are ready to make a real impact and help shape the next chapter of Reddo, we would love to hear from you.
Please see the attached job description for full details.
We are the UK branch of the Commonwealth Parliamentary Association (known as CPA UK). We are based in the Houses of Parliament and represent the UK Parliament in the Commonwealth. We bring together parliamentarians to share good practice. We strengthen parliamentary democracy.
Peer to peer learning is central to how CPA UK works. We organise meetings and visits in the UK and overseas. Our aim is for UK and Commonwealth parliamentarians and officials to share knowledge and learn from each other. Our members talk about a huge variety of topics. Our key themes are eliminating violence against women and girls, tackling climate change, trade in the Commonwealth and digital transformation.
The Finance Manager is responsible for the overall management and delivery of the finance function for CPA UK. You will be responsible for financial modelling and analysis, management of finance data and preparation of the accounts in readiness for the annual external audit. You will ensure that internal finance policies are fit for purpose and that internal financial controls are applied. This includes providing guidance and support to colleagues regarding business decisions.
The Finance Manager will operate as a proactive Finance Business Partner, working closely with managers and senior leaders to provide financial insight, constructive challenge and support overcoming difficulties and answering questions. The postholder will help inform decision-making, problem-solve, improve organisational performance and ensure resources are used effectively to achieve the organisation's objectives.
The role provides a compliance function in filing accounts and recording our Executive Committee’s membership correctly with Companies House and The Charity Commission.
The finance team consists of the Finance Manager and a Finance Officer. The Finance Manager reports to the Deputy Chief Executive who is Head of the Business Strategy Team in which the role sits. CPA UK’s annual turnover is around £3M.
The client requests no contact from agencies or media sales.
Stella Maris UK is looking for an experienced and confident Senior HR Manager to drive and deliver our people-focused HR strategy that supports employee wellbeing and organisational growth.
About the Role
Reporting to the Director of Resources, this is a senior leadership role with responsibility for promoting the vision, mission and values of the organisation.
You’ll oversee all aspects of human resources, including recruitment, employee relations, performance management, learning and development, and policy implementation, and will provide leadership and support to the HR team.
You’ll also work collaboratively across the organisation to foster a positive, inclusive and high-performing workplace culture.
About You
We’re looking for a confident leader with experience in human resources leadership, employee relations, organisational development, workforce planning, and people management, as well as experience in leading teams and building strong relationships with a wide range of internal and external stakeholders.
You’ll;
• Have CIPD or equivalent professional HR qualification.
• Be educated to degree level or equivalent experience.
• Have experience managing HR functions within a charity, not-for-profit, public sector, or mission-driven organisation.
• Have experience of advising senior leaders on people matters.
• Have strong knowledge of UK employment law and HR best practice.
• Have strategic thinking and organisational development capability.
• Have strong communication, coaching, and influencing abilities
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
We are looking for an exceptional Head of Group Human Resources & Facilities to lead our HR and Facilities function, ensuring our people, workplaces and practices enable us to deliver our mission effectively.
Salary: £49,173 per annum
Contract: Permanent
Hours: 35 hours per week
Location: York (Hybrid working available)
Closing date: 14 September 2026
Interview date(s): 22 September (First stage on MS Teams) and 6 October (Second stage in-person)
Family Fund’s mission is to make life better for families raising disabled and seriously ill children. We are committed to helping families achieve the best possible outcomes, while creating an inclusive, supportive and high-performing workplace for our colleagues.
About the role
This is a pivotal leadership role responsible for developing and delivering HR strategies, policies and operational plans that support Family Fund Group’s strategic objectives.
Reporting to the Group Director of HR & Facilities, this role leads a small dedicated HR and Facilities team, providing a comprehensive, high-quality service across the Group, which employs around 200 staff. Working closely with senior leaders, the role is at the heart of ensuring that Family Find is a great place to work for great people.
The role will oversee all aspects of the employee lifecycle, including recruitment, employee relations, performance management, learning and development, reward and benefits, organisational change and workforce planning, while ensuring compliance with employment legislation and HR best practice.
Candidates should be confident managing budgets and resources as well as being confident to use HR systems and data to support decision-making and continuous improvement as well as manage organisational risk.
The role also has responsibility for leading the organisation’s approach to health and safety, wellbeing and facilities management, ensuring safe, effective and cost-efficient working environments.
About you
We are seeking an experienced HR professional with a strong generalist background and a proven ability to lead people and deliver high-quality HR services. The successful candidate will have extensive experience advising managers on employment matters, implementing HR initiatives, managing employee relations, and leading teams to achieve excellent outcomes.
The role requires strong leadership, communication, and analytical skills, together with a sound understanding of UK employment legislation and HR best practice. You will be adept at building positive relationships with staff, managers, and stakeholders at all levels.
Applicants should hold a minimum of CIPD Level 5 qualification or equivalent. Experience within the voluntary or not for profit sector would be advantageous but is not essential.
The ideal candidate will demonstrate a collaborative and inclusive leadership style, a commitment to fostering positive workplace cultures, and a passion for equity, diversity, inclusion, fairness, and safeguarding. They will align closely with Family Fund’s values and be dedicated to supporting and developing people across the organisation.
Why join Family Fund?
This is an opportunity to play a key leadership role in an organisation that makes a genuine difference to families across the UK. You’ll work alongside passionate colleagues in a collaborative environment where people, wellbeing and inclusion are at the heart of everything we do.
If you’re an experienced HR professional looking for a role where you can shape strategy, lead change and make a lasting impact, we’d love to hear from you.
Apply today and help us build a workplace where everyone can thrive.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories on the Family Fund website, and see how our staff display our values every day.
We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read the job description.
Our mission is to make life better for families raising disabled and seriously ill childen.
The client requests no contact from agencies or media sales.
We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.
The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.
The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.
The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.
The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.
As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.
Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
Tasks and responsibilities:
Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).
•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.
Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.
•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.
Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.
•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.
Person specification / What we’re looking for:
Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]
Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]
Application closing date: Monday 14 September at 5pm (BST)
First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026
Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026
Early applications are encouraged.
For any queries, please contact our recruitment team.
The client requests no contact from agencies or media sales.
Are you an experienced and highly organised operations professional who enjoys making sure an organisation runs smoothly?
We are looking for a Business Operations Manager to lead and strengthen our day-to-day operations. This is an important role within our charity, responsible for ensuring our staff, volunteers and trustees have the effective systems, support and working environment they need to deliver the best possible services for the people we serve.
Working closely with the Chief Executive Officer and senior managers, you will lead operational activity across:
- office and business support;
- finance and HR administration;
- facilities and building management;
- governance and organisational compliance;
- health and safety;
- the continuous improvement of systems and processes.
You will manage and develop the Business Support Team, coordinate operational priorities, and help ensure our organisation remains safe, efficient, welcoming, and well organised.
About you
You will have experience of managing office or business operations within a charity, public-sector organisation or a similar working environment. You will also bring:
- experience of leading an administrative or business support team;
- knowledge of finance and HR administration;
- experience of facilities or premises management;
- an understanding of GDPR, health and safety and organisational compliance;
- excellent planning and organisational skills;
- the ability to manage competing priorities and remain calm under pressure;
- confidence in using Microsoft 365 and organisational databases; and
- a practical approach to improving systems and ways of working.
A relevant Level 5 qualification or degree would be welcomed, but we also value equivalent knowledge and experience.
Experience within a Parent Carer Forum, SEND organisation, charity or community organisation would be an advantage, although it is not essential.
Most importantly, you will be approachable, collaborative and committed to creating an inclusive organisation that provides an excellent experience for staff, volunteers, families and partners.
What we offer
We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:
- Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.
- Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.
- Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.
- Support and development – regular supervision alongside opportunities for learning and development.
- An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.
You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.
How to apply
Please submit an application form explaining how your experience, knowledge and skills meet the requirements of the role.
Closing date: 21st September 2026 at 9:00 am
Interview date: w/c 28th September 2026
We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.
This role is subject to a basic DBS check and satisfactory references.
The client requests no contact from agencies or media sales.
About Julie's Bicycle
Julie's Bicycle (JB) unites culture, creativity and climate action to drive change. For almost two decades, we have worked at the forefront of the creative climate movement, supporting artists, cultural organisations and creative leaders to take meaningful action on the climate, nature and justice crises.
Through research, policy, partnerships and practical support, we help the cultural sector turn creativity into a powerful force for a just and regenerative future.
About the Role
We're looking for an experienced, proactive and collaborative Operations Manager to play a central role in the smooth running of Julie's Bicycle.
Working closely with the Operations & People Lead, you'll oversee core organisational operations including administration, office management, systems and technology, recruitment support, compliance and internal processes. You'll help ensure our team has the systems, tools and support needed to work effectively in a hybrid environment.
This is a varied role that combines operational leadership with hands-on delivery. You'll be the go-to person for many internal processes and will work across teams to improve systems, maintain compliance and support organisational effectiveness.
Key Responsibilities
Operations & Administration
- Act as the first point of contact for general enquiries and operational support.
- Manage organisational administration systems and processes.
- Coordinate travel, meetings and logistics for staff and organisational activities.
- Support budgeting and logistics for team events, meetings and activities.
- Help implement and maintain Julie's Bicycle's environmental policies and operational practices.
Office Management
- Oversee the day-to-day running of our hybrid office environment.
- Manage relationships with Somerset House facilities and external suppliers.
- Support health and safety compliance and office wellbeing initiatives.
- Help create an engaging and collaborative workplace culture.
Systems & Technology
- Coordinate IT systems, digital platforms and external providers.
- Maintain organisational systems, databases and cloud-based infrastructure.
- Support GDPR compliance and data management processes.
- Identify opportunities to improve systems and ways of working.
Recruitment & HR Support
- Support recruitment, onboarding and offboarding processes.
- Assist with HR administration and employee records.
- Issue contracts and documentation for staff, freelancers and placements.
- Provide day-to-day support for people-related processes and queries.
About You
We're looking for someone with experience in operations, administration, office management or organisational support who enjoys problem solving, improving systems and helping teams work effectively.
You'll be highly organised, digitally confident, proactive and comfortable managing multiple priorities. Experience within the charity, cultural, arts or environmental sectors would be beneficial but is not essential.
If you read this advert and feel you almost match what we're looking for, we'd still love to hear from you. You may have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education.
Why Join Us?
At Julie's Bicycle, you'll join a passionate and supportive team working at the intersection of culture and climate action. We offer a flexible and collaborative working environment where you can make a tangible contribution to one of the most important challenges of our time.
Equality, Diversity & Inclusion
We are committed to building a diverse and inclusive team and strongly encourage applications from people from underrepresented backgrounds. If you are excited about the role but don't meet every requirement, we would still love to hear from you.
We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.
Closing date: Thursday 17 September 2026
We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an experienced Employee Relations Partner to join the People Team at Save the Children UK, where you'll act as a trusted expert and help shape a more human-centric, fair and empathetic colleague experience across the organisation.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm.
When crisis strikes, we are always among the first to respond and the last to leave, ensuring children are protected, supported and heard.
About the Role
As our Employee Relations Partner, you'll be the organisation's go-to expert on employee relations, supporting leaders to navigate complex people challenges while ensuring our approach remains legally robust, values-led and people-centred.
You'll manage a varied and often sensitive caseload, lead the development of ER policies and practices, build capability across the People Team and work closely with senior stakeholders to foster a culture of trust, accountability and fairness.
Working alongside HR Business Partners as part of a self-managed team, you'll help ensure a consistent and practical approach to employee relations across a unionised environment, bringing clarity and confidence to complex people matters.
In this role, you will:
- Manage a broad range of employee relations cases, from day-to-day matters to complex and high-risk issues.
- Provide expert advice and coaching to managers, senior leaders and People colleagues on employee relations and people risk.
- Lead the development and continuous improvement of ER policies, guidance and resources.
- Build organisational capability through coaching, mentoring and sharing ER expertise across the People Team.
- Identify trends and opportunities to improve processes, strengthen colleague experience and reduce organisational risk.
- Lead staff safeguarding cases in partnership with the Safeguarding Team, ensuring a trauma-informed and victim-centred approach.
- Collaborate with teams including Legal, Safeguarding and senior leadership to resolve complex workforce challenges.
About You
To be successful, you'll bring:
- Strong knowledge of UK employment law and employee relations best practice.
- Significant experience managing complex, sensitive and high-risk ER casework.
- The ability to influence, coach and challenge stakeholders at all levels, including senior leaders.
- Experience developing policies, guidance and practical tools that improve employee experience.
- A track record of building capability and confidence in others through coaching and mentoring.
- Comfort navigating complex, sensitive and sometimes challenging situations, with the ability to remain balanced, pragmatic and solutions-focused.
- Skilled at translating policy into practice, providing clear and practical guidance that supports fair and consistent decision-making.
- Able to bring clarity to processes and people issues, helping managers and colleagues navigate complexity with confidence.
- Excellent communication, facilitation and conflict resolution skills.
- A commitment to Save the Children's vision, mission and values.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Salary Structure:
Save the Children is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff. To see our full offer please visit this link: Save the Children | Careers
Interview Expenses:
Candidates should note that unfortunately it is not our policy to reimburse expenses accrued when attending interviews at Save the Children UK unless you are requested to attend an interview in an alternative location to where the role is based.
Pre-employment Checks:
Any Employment with Save the Children UK will be subject to the following checks prior to your start date:
- A satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable)
- Receipt of satisfactory references - As a committed member of the Misconduct Disclosure Scheme, as part of our onboarding process, Save the Children UK will undertake a minimum of 2 references, and any additional references required to collectively cover the last 5 years of your employment history.
- Proof of eligibility to work in the national location for this role
Closing Date: 20 September 2026
We believe in a world where every child survives, learns, and is protected from harm.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.
At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.
Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.
The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.
The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.
The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.
As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.
This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.
Key responsibilities
Strategy and Leadership
- Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
- Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
- Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
- Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
- Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms
- As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
- Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning
- Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer
Volunteering programme
- Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
- Oversee programme quality and effectiveness across all volunteering activities.
- Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
- Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
- Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
- Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.
Pro Bono programme
- Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
- Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
- Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
- Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
- Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
- Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
- Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery.
- Ensure an effective team approach to project identification, prioritisation and matching across the programme.
- For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
- Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
- Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
- Own quality assurance, review programme outcomes and impact data to drive continuous improvement
- Collaborate with the Events team to design and run relevant supporter engagement events.
Relationship Management and Donor Engagement
- Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
- Lead strategic account management of donors and supporters.
- Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
- Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
- Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
- Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.
Operations, Systems and Reporting
- Oversee the effective administration and operational delivery of the engagement function.
- Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
- Maintain oversight of engagement pipelines, financial tracking and programme reporting.
- Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
- Develop and improve systems, processes and operational efficiency across the engagement function.
- Ensure all activities comply with organisational policies, procedures and best practice.
Cross-Organisational Working
- Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
- Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
- Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
- Attend and support Impetus events where required.
- Represent the Philanthropy team on internal projects, working groups and committees.
- Support wider team priorities and contribute to a collaborative and inclusive working culture.
Person specification
Essential
- Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
- Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
- Experience translating strategic priorities into operational plans, objectives and delivery.
- Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
- Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
- Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
- Strong analytical and organisational skills.
- Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
- Excellent written and verbal communication skills.
- Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
- A collaborative and flexible working style with the ability to work cross-functionally.
- Commitment to the mission and values of Impetus.
- A strong commitment to equality, diversity and inclusion.
- Experience working in, or closely with, the charity, youth, education or employment sectors.
Desirable
- In depth understanding of the corporate donor and philanthropy landscape.
- Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
- Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
- Experience working with Salesforce.
- Expertise in evaluation or impact measurement.
- In-depth understanding of the education and/or youth employment sectors in the UK.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 20th September 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 28th September 2026.
2nd Interviews will take place on w/c 5th October 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Lead safeguarding. Shape culture. Enable safer churches.
The Diocese of London is seeking an exceptional safeguarding leader to serve as our first Director of Safeguarding.
This is a pivotal leadership role at the heart of the Church of England’s largest and most diverse diocese, driving a culture that is preventative, accountable, transparent and focused on learning and improvement.
The successful candidate will provide strategic leadership for safeguarding across the Diocese, oversee governance and assurance, lead a skilled safeguarding team, and champion the voices of victims and survivors.
We are looking for a credible and experienced professional with significant safeguarding expertise, strong professional judgement, and a passion for enabling safer churches.
Join us in shaping the future of safeguarding in London. We would be delighted to hear from you.
The postholder will have an enhanced DBS check.
The closing date for applications is Sunday, 20 September at 5pm. The selection day will take place in-person on Thursday, 22 October.
Please refer to the Candidate Information pack for the full details of the Role, Responsibilities and Person Specification.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.