Department: Witness Service - National

Hours per week: 29 hours

Citizens Advice won a grant from the Ministry of Justice to run the Witness Service from April 2015.  The Witness Service has nearly 300 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Citizens Advice provide free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.

Citizens Advice values diversity, promotes equality and challenges discrimination. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non-binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profile.

Interview date: 11/02/2020

Citizens Advice won a grant from the Ministry of Justice to run the Witness Service from April 2015.  The Witness Service has nearly 300 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Citizens Advice provide free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.

Citizens Advice values diversity, promotes equality and challenges discrimination. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non-binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profile.

ABOUT US

Our purpose is to build a movement for responsible leadership. We were set up in response to growing concern about the deficit of public trust in significant institutions. We believe that if we can help create more sustainable, open and fair organisations, we will all win. That is our challenge.

We work closely with a group of 25 major organisations from across the private, public and social sectors (ranging from the Civil Service, Met Police and British Army to Tesco, easyJet, Barclays, BCG and Save the Children). Our Fellowship programme brings together a diverse group of exceptional senior leaders from these organisations to explore the principles and practices of responsible leadership, and the challenges facing business and society. We are moving into the next phase of our growth and are excited about the potential to significantly boost our impact.

We were certified as a B-Corporation in 2018 which ensures we practice what we preach and run a responsible business ourselves. Our team come from a range of different backgrounds, from a strategy consulting firm and innovation agency to a major bank and No 10 Downing Street. We’re proud to work with many of the UK’s leading experts on responsible leadership, and we also benefit from the support of some of the UK’s most senior leaders (ranging from the Head of the Armed Forces to the Chairman of Barclays and our Chairman, Sir Anthony Salz).

THE ROLE

We’re looking for an organised and bright new team member to support our team operations, including financial and HR administration, and office support. The role will be varied, supporting across the whole team, and you’ll be learning fast in an entrepreneurial environment. For the right person there is plenty of scope to develop and grow in your role and take on more responsibility. You will report to the Head of Operations & Finance, and your responsibilities will include, but won’t be limited to:

Finance Administration

• Basic Financial bookkeeping including processing payments, expenses and invoices
• Submitting invoices to our partner organisations and liaising with their finance contacts
• Supporting the Head of Operations & Finance with financial reporting
• Liaising with our accountants on basic financial matters
• Supporting with payroll and tax returns

Operations Administration

• Administering our staff policies and procedures from recruitment and annual reviews through to our team policies on areas such as diversity & inclusion and health & safety
• Supporting our B-Corporation processes, making sure we meet the highest standards of social and environmental performance, transparency and accountability
• Supporting our team development, ensuring that the team continue to learn and develop their skills and expertise within their roles and on the subject of responsible business
• Taking a lead on helping us to become more environmentally friendly
• Supporting procedures to ensure we maintain strong cyber and data security

Office Administration

• General office management – including welcoming visitors, monitoring and maintaining office supplies, ensuring our data is up to date and liaising with our landlord on day-to-day matters
• Managing the office technology and liaising with our tech support suppliers
• Ad hoc support to the Head of Operations & Finance

ABOUT YOU

We don’t expect the person we hire to have ALL the following but hopefully this gives you a sense of what would enable you to thrive in this role and in our team:

Apply if...

• You enjoy, and are good at, working with numbers and are keen to develop your financial expertise
• You have strong written skills
• You would like a varied role that covers a number of aspects of working within a growing, entrepreneurial business
• You are attentive to detail and highly organised, confident in your ability to co-ordinate multiple tasks, manage competing priorities and work to tight deadlines
• You are a quick learner, proactive and like to be hands-on and get things done
• You can think and plan ahead, and like to get stuck in to a range of different jobs
• You are adaptable and able to manage competing priorities. Our priorities regularly change and so you must be comfortable with being flexible to respond to that, whilst not losing focus on your longer term projects
• You would love to learn about running a successful social enterprise with big ambitions to have a meaningful impact on the world, and are excited by the prospect of joining our journey
• You are interested in how people learn, both in terms of the work we do, and supporting the training and development of our internal team

You'll love it here if you…

• Are passionate about being efficient, resourceful, creative and a great problem solver
• Have a strong collaborative work ethic, are optimistic, bring warmth and good humour to work, and positive intent to every situation
• Are fascinated by different organisations and sectors, and would enjoy working with some of the UK’s most influential institutions
• Have a curious mind and are always open to the insights and perspectives of others
• Love the idea of working for an organisation where people share your values and are fully focused on making a meaningful impact on the world
• Would enjoy working in a fast-paced environment, are happy to work without a big support structure around you, and would like to grow with a small but ambitious organisation as it develops over time

BENEFITS

• Private health insurance with Vitality (which also provides discounted gym membership)
• Pension allowance (5% matched contribution)
• A book allowance to build the Forward Institute library
• Generous opportunities for Training & Development
• Generous holiday allowance – and a sensible approach to flexible working
• The opportunity to shape the activity of a high profile initiative
• Working for an organisation where we take our values and purpose seriously, and work hard to practice what we ‘preach’
• An intense but fun working environment, where everyone is enthusiastic about their job (as well as things outside it)

To apply, please send a CV and covering letter explaining why you are interested in the role to the email below by 9am on 27th January.

We are looking for a passionate, driven and hardworking Recruitment Manager to join our People team. You will be an experienced resourcing professional with knowledge, ability and experience of attracting, sourcing and selecting talent. Operationally, the HR Recruitment Manager will be responsible for all recruitment activities across the organisation and will manage processes to ensure they support the organisation to attract and retain the best talent. A key part of this role will be to launch and implement a new applicant tracking system.

The ideal candidate will possess the following qualities:

• Able to hit the ground running and get stuck into the role at pace and with minimal supervision.
• You will be adaptive, flexible and comfortable working at pace. 
• You will be versatile, flexible and collaborative, understanding the need for effective business partnering.
• You will have experience of leading a recruitment team or the recruitment process.
• You will have experience of working within a complex fast paced organisation and one that has gone through significant change.
• You will have experience of dealing with external candidates with a customer centric approach. 
• You will have experience of working with a wide variety of job boards and professional social sites such as TotalJobs, LinkedIn, Glassdoor etc.
• You will have proven experience of influencing hiring managers.
• Outstanding people skills, with the ability to influence others and establish effective working relationships with people of all working styles, backgrounds, experience, etc. 
• A team player, but with the ability to work under own initiative to deliver to deadline.
• Able to apply corporate style within a social enterprise.
• Attention to detail and strong organisational skills.
• A strong commitment to education, the non-profit sector and raising the aspirations, achievement and life chances of all children.

Desirable

• CIPD qualified or working towards a qualification relevant to HR and recruitment / resourcing and or employee retention

• Experienced HR Generalist knowledge with strong recruitment background

Our offer

We are happy to be able to offer you:

• Flexibility on how you work – agreed between you and your line manager
• A competitive annual leave entitlement of 25 days, plus bank holidays
• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
• Competitive salary rates
• Access to an interest free season ticket and bike loans, as well as eyecare vouchers
• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters.
• A robust learning and development offer that ensures your continuous professional development

L’Arche Kent is a network of people with and without learning disabilities as well as a professional support and care provider.

We work toward a society where all people belong – regardless of ability, culture or spirituality – in which each person and their gifts are celebrated and valued. Relationship, friendship and celebration are central to our life together.

We are looking for a dynamic, reflective and resourceful person with an ability to lead effective recruitment initiatives as well as organise and perform the day-to-day HR administration. You will also oversee training and development of the whole region.

Main Purpose of Job

• Ensuring L’Arche Kent meets its regulatory obligations with regard to the recruitment, selection, vetting, induction training, support, development and performance management of all employees and volunteers
• Providing personnel and pastoral support, guidance, encouragement, motivation and, where appropriate, mediation to employees, leaders and various L’Arche Kent groups
• As a member of the senior coordinating team, to play a role in the leadership and development of L’Arche Kent, its structures and work plan in line with L’Arche Identity and Mission.

Main Duties and Tasks

1. Recruitment

• Advertising, managing applications and interviewing of suitable applicants for employment
• Pursuing references and acting as the Disclosure and Barring Service appointed person and completing ISA and DBS checks with relevant applicants prior to appointment
• Involve people with learning disabilities in recruitment and selection procedures
• Managing employment offers to applicants and supporting new employees during their initial trial period
• Create and maintain a Recruitment Plan based on known and expected needs

• Ensuring development of recruitment processes in line with best practice and emerging legislation.

1. Accompaniment and pastoral support

• Managing a structured accompaniment (mentoring) programme for new and existing employees, including recruiting accompaniers and providing formation and peer-support and learning opportunities to ensure new and present accompaniers are enabled to deepen their experience of accompanying.

1. Training

• Ensuring that Induction training meets the Care Certificate and L’Arche UK National Induction Programme requirements
• Delivering and developing L’Arche Kent training and development to ensure relevant new employees receive core induction training within their induction period and that a structured continuous professional development programme is in place for existing employees, in line with the needs of service users, areas and to support individual learning needs and aspirations
• Leading the training team in its consideration of training and retreat requests
• Taking a lead on all issues relating to training, formation and professional development of L’Arche Kent members.

1. Formation

• First year formation:  ensuring the planning and facilitation of formation for new employees
• Southern Regional Formation Programme:  contributing to the development of a progressive and stimulating annual regional formation programme; taking turns to administer the programme
• Ensuring the development of all other formation needs within L’Arche Kent.

1. Reviews, Appraisals and Leaving Interviews

• Ensuring leaders receive the support they require to provide induction reviews and annual appraisals; when appropriate attending reviews and appraisals to address needs, aspirations and concerns by employees and leaders and support leaders in articulating concerns to employees
• Ensuring leaders have in place thorough record keeping for reviews, appraisals and supervisions
• Offering an exit interview/questionnaire in which leavers are given the opportunity to reflect on their time in L’Arche and providing feedback to the Community Council annually
• Providing references for leavers where appropriate.
   

1. The legal aspects of employment

• Ensuring each employee has an accurate contract of employment, letters of variation as needed and access to statutory policies associated with their employment
• Ensuring personnel records are up-to-date, accurate and held securely and confidentially
• Overseeing supply of new starter information, monthly salary variation information including sick leave and leaver information to the L’Arche Finance office in a timely manner
• In conjunction with the Community Leader, ensuring awareness and compliance with all relevant legal procedures and principles affecting employment, including equal opportunities, disciplinary and grievance matters, complaints procedures and Immigration matters
• Consult L’Arche UK’s national employment advice and consultancy service in carrying out the above responsibilities to ensure compliance with employment law.
   

1. For non-EC nationals:

• Providing advice and support to enable non-EC nationals to access a Tier 5 Charity Worker visa
• Ensuring Tier 5 visa documentation is collected and stored locally and  nationally according to L’Arche UK licence terms
• Ensuring non-EC nationals register with the local Police, when necessary
• Ensuring recruitment, retention and record keeping meets the UK Visas and Immigration’s prevention of illegal working requirements.
   

1. Senior management team membership

• Attending regular support and supervision by the Community Leader

• To be an active and contributing member of the L’Arche Kent’s senior coordinating team
• To deputise for the Community Leader in their absence
• Report to Local Committee in full on personnel and pastoral issues relating to L’Arche Kent
• Being on the on-call rota following appropriate induction.

1. Other Duties:

• Oversee, supervise and appraise the work of Volunteer Officer
• Maintain and promote L’Arche Kent’s social media profile

• Attend the bi-annual L’Arche UK Assistants Coordinators meeting
• Attend other meetings as required including support and supervision meetings

• Performing any other reasonable duties that are commensurate with the post and that may be specified from time to time by the Community Leader.

1. Support for the role available from:

• Community Leader through supervision
• Peninsula employment law advice service
• National HR Lead
• National Formation Lead
• Assistants Coordinator bi-annual workshop.

Are you passionate about leading and developing high performing teams? Are you comfortable working in a fast-paced, results-oriented environment? We are a mental health charity delivering high quality services to people with mental health conditions to help them gain and retain employment.  We are looking for an experienced team manager to lead a team of up to 8 employment specialists across North-West & West London to deliver high quality support to our clients, building strong relationships with partners and contributing to the overall development of our service. 

Job ref.: TE/TL/CHJ/122019 || Location: North-West & West London || Hours: 36Hrs/week

Key responsibilities and duties :

1. Lead the delivery of high quality IPS services in the borough localities as well as a team of Employment Specialists, ensuring that the service is fully integrated with other service providers and networks in the borough. 
2. Develop a person-centred and results orientated culture, lead and motivate the team to deliver a high quality, personalised service that focuses on progress into employment and improved wellbeing of our service users. 
3. Develop and maintain trusting relationships with key partners – including referral and commissioning partners – to implement positive working arrangements that support integrated working, achieving results and providing high quality feedback on performance.

Want to apply now?

Download our recruitment pack and the Equalities Monitoring Form. If you'd like more information about the role, contact our HR Admin Tayah Julien (you can find her details in the job advert on our website). Please email us your CV and covering letter expressing why you think you'd be the best person for the role. Please make sure you also attach the Twining Equalities Monitoring Form and add the job reference in the subject box. Only full and complete applications will be considered. 

Application deadline – 21st January (midnight) || Interviews - w/c 27th January

Twining Enterprise is an equal opportunities employer and welcomes applications from people with lived experience of mental health conditions. We are also a Disability Confident, Mindful and Living Wage employer.

28-35 hours per week, 12 month fixed-term contract

Are you already a brilliant administrator looking to take on a new challenge? Or someone who is now keen to apply their excellent administration skills to help achieve a social impact?

We are looking for a temporary Programme Administrator who can support SSE Programme Managers to provide effective operational support for programmes and courses run by the School for Social Entrepreneurs. You will work in close collaboration with colleagues who are managing and delivering learning programmes to ensure the smooth operation of all aspects of these

School for Social Entrepreneurs (SSE) is a charity that supports people using entrepreneurial approaches to tackle complex social problems. We run practical learning programmes and courses to support people from all backgrounds to realise their potential and bring about lasting social and environmental change.

This role will suit you if you are highly organised, enjoy working in a support role, are a friendly and clear communicator, and have a keen attention to detail.

For further information and to apply, please visit our website via the apply button.

Closing date: 9:00am on Monday, 20th January 2020.

Interview date: week commencing 27th January 2020.

DHI are excited to be recruiting a new team to provide education and training support across Bristol, South Glos, Bath and North East Somerset. We’re looking to recruit a WoEW Project Administrator

DHI is an award winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and well-being of their community. We are looking for applicants who will share our passion for our values, and our commitment to our client groups and our local communities.

This is a key post which will complement DHI’s existing services and support to people who are socially excluded. The post is funded by and will contribute to the delivery of wider partnership objectives under the Building Better Opportunities (BBO)/West of England Works (WoEW) programme which is managed by Weston College.

The team will support adults who are not in education, employment or training due to multiple and complex needs and/or access barriers. DHI team will focus primarily on supporting clients with a history of substance misuse and/or homelessness. DHI Employment & Skills Workers will work across DHI’s drug and alcohol treatments services, housing services and social prescribing programmes.

The Employment & Skills Team will be responsible for providing tailored and effective assessment, support planning and interventions to meet the identified education, training or employment (ETE) needs and goals of clients who face multiple barriers to accessing education, training and/or employment opportunities.

If you’ve got experience of working with people and share DHI’s values of self-direction, stimulation and zest for life, please get in touch.

How To Apply

Please use the attached Job Descripton and Person Specification to complete an Application form and Skills form and send to HR before midday Tuesday 28th January. 

HUB ADMINISTRATOR

OASIS HUB HENDERSON AVENUE

PART-TIME, 16 HOURS PER WEEK (0.4 FTE). 

FIXED TERM CONTRACT TO 31ST DECEMBER 2021

SALARY:  £7,488 per annum for 16 hours/week (£18,720 FTE)

Oasis Charitable Trust is a multi-national charity supporting young people and their families in 11 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.

The expanding Oasis Henderson Avenue Hub team are now in a position to employ an experienced Administrator, supporting them in their work offering personal and social development opportunities within the local community. 

Key responsibilities will be to assist and support the Hub Leader in all administration relating to the Hub activities, including:

• maintaining financial records
• Placing orders and ensuring invoices are paid with relevant records being kept.
• Assisting with newsletters, reports, printing, funding applications, minuting meetings.
• Working with the Hub Leader on developing the social media opportunities including updating websites.

The successful post holder must have:

• GCSE Maths/English or a relevant professional qualification or proven experience in administration
• Numerate, with experience of working with MS Excel
• Ability to work accurately and efficiently, prioritising your workload.
• Be self-motivated, resilient, with excellent organisational and inter-personal skills.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level.

As part of the package, Oasis offers:

• A non-contributory pension scheme, currently offering 7% employer contribution
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays) pro-rata

Completed applications should be returned by Noon, Wednesday 5th February 2020.

Interviews will take place in Scunthorpe on Thursday 13th and/or Friday 14th February 2020.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

DHI are excited to be recruiting a new team to provide education and training support across Bristol, South Glos, Bath and North East Somerset. We’re looking to recruit a WoEW Team Leader.

DHI is an award winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and well-being of their community. We are looking for applicants who will share our passion for our values, and our commitment to our client groups and our local communities.

This is a key post which will complement DHI’s existing services and support to people who are socially excluded. The post is funded by and will contribute to the delivery of wider partnership objectives under the Building Better Opportunities (BBO)/West of England Works (WoEW) programme which is managed by Weston College.

The team will support adults who are not in education, employment or training due to multiple and complex needs and/or access barriers. DHI team will focus primarily on supporting clients with a history of substance misuse and/or homelessness. DHI Employment & Skills Workers will work across DHI’s drug and alcohol treatments services, housing services and social prescribing programmes.

The Employment & Skills Team will be responsible for providing tailored and effective assessment, support planning and interventions to meet the identified education, training or employment (ETE) needs and goals of clients who face multiple barriers to accessing education, training and/or employment opportunities.

If you’ve got experience of working with people and share DHI’s values of self-direction, stimulation and zest for life, please get in touch.

How To Apply

Please use the attached Job Description and Person Specification to complete an Application form and Skills form and send to HR before midday Tuesday 28th January  

We are looking for a positive, empathetic and people-focused Support Services Team Leader to provide high quality information and support to those affected by blood cancer via the phone, email, social media, via our online forum and face to face.

This is a 12 month fixed term contract to cover maternity leave.

You will be emotionally resilient, hardworking and understand the value that your role brings to the blood cancer community.

Ideally, you will be Registered Nurse in haematology with experience working at NHS Band 6 or above (or equivalent).

If this sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please apply with a covering letter setting out how you match the requirements of the job specification and a CV by:

9am on Friday 3 January 2020

*Applications for this role will be reviewed as soon as they are received so please note that we may bring forward the closing date at our discretion*

Join us on our journey to beat blood cancer!

Resourcing Partner 

c£40,000 per annum plus excellent benefits 

Full time (37.5 hours per week), permanent 

The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK.

The Foundation has ambitious plans for growth and are looking for a Resourcing Partner who can develop and deliver effective and innovative resourcing strategies and approaches to help with attraction. 

We are not looking at this role as a development opportunity for someone, rather,who has extensive experience in this area, along with working in an environment which isconstantly changing and developing. 

The successfulcandidate will have experience of using various social channels as well as continuously looking for new and innovative ways to improveour resourcing practice to ensure we are able to adapt to current and future businessneeds.

This is a fantastic opportunity for an experienced resourcing professional who cancommitto our core behaviours - Achieving Impact, Working Together and Discovering and Learning. 

Interview date:  31 January 2020

The Health Foundation values diversity and champions inclusion and strongly encourages applications from all sections of the community. 

This is an exciting opportunity for an experienced Recruitment or Sales professional to be part of a fast growing organisation that recruits and develops young leaders to transform the educational and social outcomes of pupils across the UK.

Position: Recruitment Officer

Location: Birmingham with regular travel to Coventry 

Hours: 9am to 5.00pm, Monday to Friday 

Salary: £22,000 - £23,100 (dependent on experience) - For the right candidate we will consider appointing at a Senior Recruitment Officer level (£23,900 - £27,900)

Contract: Permanent

Benefits: 25 days’ annual leave (pro rata for fixed term), employee matched pension contributions, interest-free season ticket and cycle to work loans available, excellent employee assistance programme and free eye tests and a range of innovative flexible working options are available that include flexible start and finish times and working from home options.

Closing Date: 5pm on Wednesday 22nd January

Interview Dates: First round - Thursday 30th January

The Role

The Recruitment Officer position offers the opportunity to lead on exciting regional attraction work to deliver a pipeline of high quality volunteers excited to apply for the City Year programme, with a specific focus in Coventry. 

As Recruitment Officer you will:

• Contribute to delivering an efficient, effective, end to end recruitment service, supporting with selection and retention to ensure outstanding volunteers are recruited to deliver excellent outcomes for schools and pupils we work with. 
• Lead regional recruitment to ensure that we deliver against targets.
• Provide outstanding customer service.
• Build effective relationships.
• Use creative approaches to recruitment that are successful for the area. 
• Have responsibility and autonomy to search for exceptional volunteer leaders motivated to drive and shape social change. 

About You

As Recruitment Officer you will be an excellent relationship builder with influencing skills and outstanding verbal and written communication skills. With a passion for the culture, vision and values of the charity, you be self-motivated bringing energy and enthusiasm to your work. 

As Recruitment Officer, you will have experience and knowledge of:

• Working within a recruitment or sales setting.
• Working towards targets.
• Coventry / experience of recruitment in Coventry.
• Using an ATS (applicant tracking system) or CRM database.
• Working within a data driven setting. 
• UK school leaver and graduate markets.

You will be asked to submit a CV and a cover letter as part of your application detailing your current and previous experience, how this is relevant and/or transferable to the Recruitment Officer role. We are keen to hear about specific recruitment or sales experience that you have alongside any other charity/third sector organisations you may have worked or volunteered for. 

Due to the high volume of CVs we receive we can only respond back to the successful candidates. Applications will be assessed as they arrive. Please apply early to avoid disappointment. 

In return…

Work for an amazing organisation that supports and develops its team and offers some amazing staff benefits including flexible working opportunities. If you want to make a real difference and believe that young people can change the world, we want to hear from you!

About the Organisation

City Year UK is a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time voluntary service. As mentors, tutors and role models in schools, we support pupils growing up in some of the most disadvantaged areas of the UK.

You may also have experience as Recruitment Coordinator, Recruiter, Volunteer Recruiter, Recruitment Advisor, Recruitment Manager, HR Advisor, Volunteer Coordinator, HR Assistant, Recruitment Associate, Internal Recruiter, Volunteer Recruitment, Recruitment Consultant, Recruitment Executive.

Volunteer and Training Manager
London, NW1

Do you have experience in volunteer management, supporting volunteers or working as a volunteer yourself? Do you want to join an organisation that is empowering and supporting young people’s wellbeing? If so, read on.

About Us

We’re The Mix, a charity that provides free, confidential support for young people aged under 25. We believe all young people should be able to make informed choices about their physical and mental wellbeing so that they can live the lives they choose.

Life is tough, we know that. But support doesn’t have to be. That’s why we’re here to take on the embarrassing problems, weird questions and please-don’t-make-me-say-it-out-loud thoughts that people under 25 have.

We’re now looking for an enthusiastic Volunteer and Training Manager to join us and help us to recruit and retain fantastic volunteers.

The Benefits

- Salary of up to £35,000 DOE
- Pension (4% employee contribution secures a 4% employer contribution)
- Flexible working
- 35 days’ holiday including Bank Holidays
- Eyecare vouchers
- Weekly staff socials, plus a summer and Christmas party
- Colleague of the month (with an award of half a day’s extra annual leave)
- Great learning, development and training options

In today’s world, it is imperative that young people have a safe space where their voices are heard and they feel supported. Our volunteers are crucial to making this possible – that’s where you come in. 

Once you join our welcoming and collaborative environment, you will play a key role in ensuring we have the resources to expand our reach and help even more young people in need.  

You will have the chance to make a real impact on our volunteer experience by increasing overall volunteer satisfaction, providing them with new-found confidence and giving them the skills they need to make a difference.

The Role

As the Volunteer and Training Manager, you will develop, oversee and deliver our volunteer recruitment and retention initiatives, both on a strategic and operational level.

Thinking outside the box, you will identify innovative ways to ensure a fantastic volunteer experience while overseeing the development and delivery of our training offer, both online and face to face.

Reporting to the Head of Youth Engagement, your role will also involve:

- Taking the lead on the design and delivery of organisational-wide retention plans
- Leading on the production of face-to-face and e-learning training sessions and programmes
- Ensuring volunteer opportunities and development are inclusive and accessible to all
- Overseeing digital platforms for volunteers, including our portal and learning platforms
- Leading on the delivery of the charity’s Investors in Volunteering accreditation

About You

To join us as our Volunteer and Training Manager, you will need experience in the following:

- Volunteer management
- Supporting and engaging volunteers, preferably working with, or as, a volunteer
- Recruiting and retaining high-quality volunteers to deliver services that are both face-to-face and remote
- Creating and expanding on a volunteer experience that prioritises skill development and progression of opportunity
- Designing and delivering training, both face-to-face and online

You will also need a good knowledge of key policies and best practice concerning volunteering, along with an understanding of what is required to create simple but effective digital learning content.

Other organisations may call this role Volunteer Recruitment Manager, Recruitment Manager, Volunteer Co-ordination Manager, Volunteer Training Manager, Training Manager, Volunteer Retention Manager, Volunteer Development Manager, Training Development Manager, or Recruitment Consultant.

Webrecruit and The Mix are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a fantastic new challenge as a Volunteer and Training Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.