Hr and support services manager jobs
Join Our Team!
We have an exciting opportunity to join us as our IBD Project Manager. You will lead and coordinate the redesign and relaunch of the IBD UK Alliance programme, to improve the quality and standards of health services for people affected by Crohn's and Colitis across the UK.
You'll be working closely with the Director of Services & Evidence and Head of Health Services to support the charity's leadership of the IBD UK Alliance.
Download our recruitment pack from our website containing full details of the job description and person specification.
About you
You will need to have:
- Experience of developing and delivering successful health service quality improvement projects and programmes.
- Knowledge and experience of working in UK health services or a health or medical charity.
- Experience of successful development of operational performance metrics, strategies and objectives.
- Evidence of establishing and maintaining effective relationships with external stakeholders, including senior clinicians and NHS business managers.
Benefits:
- 25 days annual leave plus bank holidays, increasing by one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Our location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend 2 directorate days and conferences/events. In addition, the charity meets four times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Monday 22 September, 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote / Hybrid (with occasional UK travel & team meetings at the Birmingham Office Monthly) Applications welcome for candidates within commuting distance of the Midlands.
At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.
We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.
About the Role
As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.
This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.
Key Responsibilities
- Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
- Deliver high-quality stewardship and build strong, long-term relationships with supporters.
- Identify and secure new partnership and funding opportunities in line with organisational strategy.
- Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
- Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to income planning, forecasting, and the delivery of financial targets.
What We’re Looking For
- Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
- A track record of building successful relationships and delivering income growth.
- Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
- Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
- Strategic thinker with a creative mindset and the ability to spot new opportunities.
- Excellent communication, collaboration, and relationship-building skills.
- Comfortable working independently and managing multiple priorities in a fast-paced environment.
What you will receive in return:
At Fuel Bank Foundation, you'll join a passionate, values-led team making a real impact in communities across the UK. We offer:
- Competitive salary
- Flexible and remote working options
- Opportunities for personal and professional development
- A supportive, inclusive, and collaborative team culture
- The chance to help shape solutions to one of the UK’s most urgent social issues
- Enhanced annual leave
- Enhanced pension scheme
- EAP – Healthcare
Fuel Bank Foundation is the only UK charity focused solely on supporting people who cannot afford to prepay for their energy.
The client requests no contact from agencies or media sales.
XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11 to 25 year olds in both schools and communities.
We’re looking for a People and Culture Partner who will be a generalist with prior experience of working in a mid to senior level HR capacity. You’ll be responsible for the effective provision of comprehensive HR services for XLP, develop highly effective relationships across the team, maintaining a real understanding of their challenges and opportunities. You’ll partner with Line Managers on a range of HR duties encompassing the entire employee life cycle, including implementing an HR software platform and reporting, employee relations case work, safer recruitment, onboarding and offboarding, staff training and development and more.
You’ll ensure we recruit and retain excellent staff to ensure we’re giving our best for young people. You’ll be happy to manage all aspects of HR and the employee lifecycle, and not be afraid to work autonomously and get stuck in.
This is a full time, hybrid role.
About The Sherwood Forest Trust
Join a passionate team at the Sherwood Forest Trust – a charity dedicated to protecting, restoring, and celebrating the unique landscape, wildlife, and heritage of Sherwood Forest. Our mission is to build a wilder, more connected environment where local communities are empowered to steward this legendary landscape for future generations.
The Opportunity
Are you an organised, proactive professional who enjoys supporting a dedicated team and making a difference? As our Office Manager, you’ll oversee smooth office operations, including:
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Bookkeeping and financial record management
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HR administration (including NEST pensions and payroll preparation)
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Admin, procurement, and document management (using Office 365/SharePoint)
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Office contracts, H&S, and day-to-day landlord liaison
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Supporting the CEO and trustees with reports and charity compliance
Ideal Candidate
We’re seeking someone who is:
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Experienced in office management, administration, or a similar role
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Financially savvy with strong bookkeeping skills
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Organised, flexible, and able to handle changing priorities
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Proficient in Office 365 and accounting software (Quickbooks experience a plus)
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A confident communicator, collaborative and reliable
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Passionate about making an impact in the charity/not-for-profit sector
What We Offer
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Flexible hours
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Generous annual leave
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Employer-contributory pension
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Personal training and development
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Welcoming office and meeting space in Edwinstowe
Ensuring the survival of the historic Sherwood Forest as a national treasure for future generations of people and wildlife.




The client requests no contact from agencies or media sales.
Lead change. Tackle poverty. Build community.
East Durham Trust is looking for a visionary and dynamic Chief Executive Officer to lead our organisation into the next chapter.
We are the flagship voluntary and community sector organisation for East Durham – one of the UK’s most disadvantaged communities – and we exist to fight poverty, support vulnerable people, and empower local residents to thrive.
In 2025, our work spans:
- Crisis Support Services – providing emergency food and energy support and tackling the root causes of poverty.
- Information, Advice, and Guidance Services – including community-based advice support and the East Durham Debt centre working in collaborative community and VCSE partnerships
- Community Energy Initiatives – including PowerED (Power East Durham), Horden Heat and Energising East Durham, a 5-year programme driving forward local renewable energy solutions and fuel poverty reduction.
- No More Nowt – an Arts Council England funded programme bringing cultural opportunities to local people.
- Volunteering and Social Action Programmes – engaging and supporting a network of volunteers to strengthen local communities. Including a range of community-based services and opportunities.
- Community House – providing managed workspace, community hub facilities, and hosting co-located partner organisations.
- Other targeted projects funded by national, regional, and local funders.
About the role
As CEO, you’ll provide strategic leadership and vision, ensuring the Trust remains financially sustainable, digitally equipped, and impactful in addressing the challenges our communities face.
You will:
- Inspire and lead our staff and volunteers.
- Drive forward income generation and financial stability (we use Xero).
- Oversee effective service delivery, using digital referral systems and our Charity Log CRM to measure and grow impact.
- Represent East Durham Trust with funders, policymakers, partners, and the media.
- Lead innovation and ensure our work remains rooted in the needs of local people.
About you
We’re looking for a leader who combines passion with professionalism. You’ll bring:
- Senior leadership experience in the voluntary, community or social sector.
- A track record in securing funding and leading organisational growth.
- Strong financial management skills, with experience of digital systems.
- Outstanding communication and partnership-building skills.
- A deep commitment to tackling poverty and inequality.
Why join us?
This is a unique opportunity to lead a respected community anchor organisation with a national profile and a local heart. You’ll be part of shaping solutions to the cost-of-living crisis, fuel poverty, and social disadvantage – while ensuring local people have a strong voice and real opportunities.
Apply now and help us power change in East Durham.
For an informal discussion about the role, please contact Chair of Trustees
Closing Date: 6th October 2025
Interviews Week Commencing: 13th October 2025
East Durham Trust is a flagship VCSE anchor organisation for the East Durham Coast.
The client requests no contact from agencies or media sales.
Are you able to listen? Do you have the experience, maturity and empathy to support people who have concerns about their workplace ? Could you help someone decide their next steps, without stepping over the line? You will be covering the trusts in Chester & Wirral Area so you will need to live not too far from this area and drive and have access to a car.
This role is remote but you will be visiting the trusts when needed in Chester & Wirral.
We are looking for a candidate with excellent communication skills to support contacting employees to find a self-determined resolution to their concerns for independent and confidential staff liaison service.
The Role
To provide independent, confidential liaison for all staff
To support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern promptly in accordance with agreed timescales
Surface issues for the organisation which might otherwise be unknown
Promote an environment of Freedom To Speak Up
Provide support for staff who feel unable to raise issues internally or without support
The Candidate
Proven management and organisational skills at a midmanagement or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues.
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Strong report writing skills
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and working on own initiative
Basic knowledge of Employment Law, the Equality Act and data protection
Knowledge of HR policy and proven experience of staff management desirable
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Job Title: Senior Programme Manager
Closing date: 26th September 2025 17.00 GMT
Interviews: 3rd October 2025
Reports to: Ubele Founder/ CEO
Location: Min 2 days per week based in North London office, remote working available for max 3 days a week
Pay: £60,000- £63,000 full time, gross per annum
Type of Contract: One-year fixed term contract
Annual Leave Entitlement: 28 days’ annual leave, including UK bank holidays.
Pension: 3% employer pension contribution on eligible earnings.
About The Role
The purpose of this role is to have overall responsibility for The Phoenix Way (TPW) Programme across the London, South and East regions and delegating day to day management South and East Regions to a dedicated Programme Manager. The role includes:
Strategic oversight of and accountability for the London, South and East regions of The Phoenix Way the creation of sustainable Black and racially minoritised communities and community-led organisations across three separate regions, with an in-depth focus on Greater London by ensuring there is an equitable stake in decisions relating to funding processes, priorities, funding allocations and beyond.
Collaborating with funders, statutory bodies, community organisations and voluntary sector, and other stakeholders committed to the development of an equitable future.
Actively supporting all funding bodies to seek change for diverse communities and deliver significant improvements in their organisation’s cultures, strategies, competences, and capabilities.
Helping funding bodies to adopt equitable policies and practises based on the evidence and learning garnered from the community organisations that receive funding and support from TPW.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Deputy Service Manager
Location: Based across 4 residential services based in Croydon (11 minute walk from East Croydon station) you will need to be able to travel between sites to provide full managerial support. Access to own transport is ideal. Please note that unfortunately this service does not have step free access
Salary: £30,200
Shift Pattern: 37.5 hours per week, Monday to Sunday between 08:00 - 20:00, you will work within these hours, as well as some evenings and weekends hours to ensure 24 hour seamless service delivery alongside the team. You will also take part in our out of hours on call rota.
Please note that this is one of two positions within the service. We also have a night role available. Please type 286320 into our careers site search tool to view the other role.
About the role
We're looking for a Deputy Service Manager to join our residential service based in Croydon. You will support the Service Manager to provide leadership and line management to a team of Recovery Workers, Engagement Workers, and other frontline care and support staff. You will be present to ensure a quality service is delivered 24 hours a day, working closely with the night teams to ensure quality handovers.
You will provide general leadership to the team so they feel empowered to be productive and perform well within their roles, supporting a service which focuses on Forensic Mental Health for 27 people across 4 sites in Croydon. The teams support our residents with person centred support to empower them to overcome their personal barriers with their mental health, and have greater independence and fulfilled living.
Some key responsibilities include:
- Line Management including providing support and guidance, conducting support and supervisions, and ensuring duties are carried out effectively
- Support with the operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management; ensuring the accommodation meets our requirements and is safe to live in
About you
We are seeking a passionate, driven and motivated individual to lead the service in a trauma informed and inclusive way. You will have knowledge around the Mental Health complexities that residents can face, and have a can-do attitude which can help empower the team to deliver their KPI's. We look for:
- Experience in working with people who have enduring mental health and complex backgrounds
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Willingness and ability to work flexibly to meet service needs
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Discounted tickets for music events, shows, sports and more through Tickets for Good
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Join Our Leadership Team: Head of Service Delivery and Standards
Location: Eyre Street, Sheffield (with flexible/hybrid working)
Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm)
Salary: 40k+ Competitive, based on experience
Contract: Permanent
Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield?
At Age UK Sheffield, we’re not just a service provider—we’re a movement that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever.
About the Role
This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development, and strategic leadership of our operational services, including:
- Independent Living coordination
- Hosptial Discharge
- Dementia support
- Information & Advice
- Paid-for home support services
You will be the organisational lead for safeguarding, health and safety, and quality assurance, ensuring that services are safe, high-performing, person-centred, and continuously improving.
About You
You will be an experienced senior leader with a background in social care, health, or the voluntary sector. A confident people manager, you’ll be skilled at getting the best out of teams while maintaining a strong grip on performance, contracts, compliance, and culture.
You're equally at ease in a boardroom presenting KPIs to trustees as you are chatting to customers at a dementia café. You’ll bring:
- Proven experience in managing innovative, high-quality frontline services
- Strong leadership and people management capabilities (our team includes over 90 staff and 100+ volunteers)
- Confidence in safeguarding, health and safety, HR, and quality standards
- A collaborative, flexible, and values-driven approach to leadership
- Excellent IT and data literacy and a strong understanding of contractual performance
Why Work With Us?
- You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older.
- We offer flexible working hours and hybrid working options following a comprehensive induction.
- 30 days annual leave (plus bank holidays)
- Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities.
Ready to Lead Change?
If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you.
Apply by: 9am on Monday 15th September. Interviews will be held during week commencing 22nd September
For an application pack please go to the ‘Recruiting’ page on our website
Join us. Lead with heart. Deliver with purpose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Deputy Service Manager
Location: Based across 4 residential services based in Croydon (11 minute walk from East Croydon station) you will need to be able to travel between sites during the night shift to provide full managerial support. Access to own transport is ideal. Please note that unfortunately this service does not have step free access
Salary: £30,200
Shift Pattern: 37.5 hours per week, supporting the night team who predominantly work Monday to Sunday 20:00 - 08:00, you will work within these hours, as well as daytime hours to attend trainings and meetings. You will also take part in our out of hours on call rota.
Please note that this is one of two positions within the service. We also have a day time role available. Please type 286319 into our careers site search tool to view the other role.
About the role
We're looking for a Deputy Service Manager to join our residential service based in Croydon. You will support the Service Manager to provide leadership and line management to a team of Night Recovery Workers and Night Concierge which totals around 10. You will be present to ensure a quality service is delivered 24 hours a day, working closely with the day teams to ensure quality handovers.
You will provide general leadership to the team so they feel empowered to be productive and perform well within their roles, supporting a service which focuses on Forensic Mental Health for 27 people across 4 sites in Croydon. The teams support our residents with person centred support to empower them to overcome their personal barriers with their mental health, and have greater independence and fulfilled living.
Some key responsibilities include:
- Line Management including providing support and guidance, conducting support and supervisions, and ensuring duties are carried out effectively
- Support with the operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management; ensuring the accommodation meets our requirements and is safe to live in
About you
We are seeking a passionate, driven and motivated individual to lead the service in a trauma informed and inclusive way. You will have knowledge around the Mental Health complexities that residents can face, and have a can-do attitude which can help empower the team to deliver their KPI's. We look for:
- Experience in working with people who have enduring mental health and complex backgrounds
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Willingness and ability to work flexibly to meet service needs
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Discounted tickets for music events, shows, sports and more through Tickets for Good
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Job Title: Digital Transformation Lead
Hours: Full Time 35 hours per week. We are open to flexible working and hybrid options for this role. Fixed term post for 2 years.
Reporting to Chief Finance Officer and Deputy Chief Operating Officer
Salary £50,000 FTE
Job Purpose
The Digital Transformation Lead will spearhead the implementation of the Cathedral’s Digital Strategy. Working closely with the Cathedral Leadership Team, Heads of Department, and wider stakeholders, this role will lead the integration of digital systems, improve data management, drive operational efficiency, and support audience engagement through technology. The postholder will ensure the Cathedral’s digital infrastructure aligns with strategic priorities, supports compliance (including the UK GDPR), and unlocks new opportunities for outreach, engagement, fundraising, and income generation.
Key Responsibilities
· Lead change management and actively support a culture of inclusion, ensuring that all members of the Cathedral community, regardless of age, background, digital literacy, or ability, can engage with and benefit from new systems and technologies.
· Create and implement change management plans including stakeholder engagement, communication strategies, training, and accessible support materials.
· Build trust and reduce resistance to change through transparent communication, sensitivity, and practical support.
· Lead the delivery of the Cathedral’s Digital Strategy in collaboration with senior leadership and departmental teams.
· Oversee the delivery and integration of proposed digital solutions and critical systems, including vendor management, stakeholder coordination and budgeting, ensuring alignment with organisational needs and long-term strategic goals.
· Develop a single view of all worshippers, visitors, and users to improve segmentation, targeting, and communications.
· Ensure that all new systems and data processes are fully compliant with UK GDPR and other relevant data protection legislation.
· Identify and drive efficiencies through new ways of working, leveraging technology to enable long-term cost savings and improved workflows.
· Ensure integrated systems provide accessible and actionable data to support new commercial and fundraising opportunities.
· Improve data management practices to enhance personalised and targeted communications, deepening engagement and relationships.
· Deliver comprehensive training to staff on new systems and processes to ensure a digitally confident and capable workforce.
· Create clear, practical guides and workbooks to support the rollout and continued use of new digital tools and workflows.
Person Specification
Essential
· Have the right to live and work in the UK
· Degree or equivalent experience in digital transformation, IT, business systems, or a related field
· Strong understanding of digital systems, data management, CRM platforms, and UK GDPR compliance
· Proven track record of leading digital transformation projects, including system integration, stakeholder engagement, and change management
· Experience managing complex projects, including budgeting, supplier coordination, and cross-functional collaboration
· Excellent written and verbal communication skills, with the ability to engage diverse audiences and build positive working relationships with individuals at all levels of the organisation and externally
· Experience designing and delivering training and support materials for digital tools and workflows
· Ability to interpret data to inform decision-making, improve engagement, and identify efficiencies
· Commitment to inclusion, accessibility, and supporting users of all digital literacy levels
· Good time management skills – able to balance conflicting priorities and meet deadlines
· Commitment to personal development and continued learning
· Demonstrating commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults
Desirable
· Able to work in sympathy with the aims and ethos of the Church of England
· Experience working in heritage, faith-based, or charitable organisations
· Familiarity with digital tools for audience engagement, fundraising, and income generation
Main Terms and Conditions
Employment status: Fixed Term for 2 years
Location: Wells Cathedral, 16 Market Place, Wells, Somerset, BA5 2RB
Hours of work: 35 working hours per week. Core hours are 9.00 a.m. – 5 p.m. (Monday to Friday) with an unpaid lunch break of 1 hour each day. Flexible working will be considered.
Remuneration: £50,000 per annum, payable on the 24th of the month or the nearest working day thereto.
Discount: A discount of 10% is available from the Cathedral Shop and The Loft Café.
Parking: Limited parking is available in the Cathedral car park. Cars are parked at the risk of the owner.
Pension: Defined Contribution Scheme. Contributions as % of salary:
Age Employee Employer
<50 3% 5%
50–55 4% 8%
>55 5% 10%
Expenses: All reasonable working expenses will be met in line with Cathedral policy.
Holiday: 5 working weeks plus Bank Holidays per year. The holiday year runs from 1 January to 31 December.
Probation: This post will be subject to a probationary period of 6 months.
How to Apply
Closing date: 28 September 2025
A completed Application Form and Equal Opportunities Monitoring Form should be returned to the Human Resources Department by email. Please follow instructions on our website.
Shortlisting date: 1 October 2025
To ensure the fairness of the selection process, shortlisting will be based upon the information which you provide in your application and assumptions will not be made about your experience or skills.
We will look for demonstrable evidence that you meet the criteria set out in the Person Specification. Information provided on the application form will be viewed by HR, the recruiting manager, and interview panel. All applicants will be notified of the outcome of the shortlisting process.
Interview date: 8 October 2025
Further details about the interview process will be provided to shortlisted candidates. The appointment will be subject to the completion of pre-employment checks, including references and a satisfactory basic DBS check.
At Wells Cathedral, our mission guides what we do as a church and organisation, while our values shape how we do it.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working with Andover Mind, a charity that supports people with mental ill health in Andover, Basingstoke and Aldershot and the wider community. They are seeking a Head of Finance and Resources to join the Senior Leadership team as they embark on a new three-year strategy for growth, sustainability and a wider range of support.
The Head of Finance and Resources will lead the financial strategy, operations and finance-related governance of the charity, ensuring financial sustainability and effective stewardship of resources to achieve organisational goals. This is a business-critical leadership role, involving working closely with the Treasurer, CEO and Senior Leadership Team. The successful candidate will be a member of the Senior Management Team and expect to participate in top level strategy for the organisation.
The role of Head of Finance and Resources is critical as it encompasses financial controls, reporting, analysis, budgeting and forecasting; business services: Human Resources, ICT and other systems optimisation, premises, contract oversight, supplier management and procurement as well as team management.
The successful candidate will demonstrate the following:
- Financially qualified or significant QBE
- Proven experience in a senior finance role, ideally within the charity sector.
- Strong leadership and people management capabilities, ideally including people/HR functions
- Expertise in financial strategy, controls, budgeting, and forecasting.
- Advanced analytical skills with the ability to interpret and manage complex financial data.
- Excellent negotiation and relationship management skills.
- Knowledge of charity-specific financial regulations is a plus.
This is a pivotal opportunity to lead a vital function in a values-driven organisation making a difference. If you’re passionate about using your financial expertise to create lasting impact, we would love to hear from you.
For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date: 01/10/25
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Established in 1997, Jigsaw4u provide a range of services for children, young people, families and vulnerable adults experiencing complex social and emotional difficulties across South West London. Jigsaw4u has experienced considerable growth and development over the past several years. Jigsaw4u’s Board of Trustees and Chief Executive Officer (CEO) have recognised the need for dedicated staffing resource to hold the day-to-day responsibility for the service management function as part of our Senior Leadership Team (SLT).
As a member of our SLT, you will help to deliver and shape and the organisation’s vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.
Under the direction of the CEO, the postholder’s areas of responsibility will be to:
- Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
- Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
- Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on our beneficiaries lives.
- Work proactively and collaboratively to identify innovation and business improvement within the SLT to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
- Play a full part in the development of the SLT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
- Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
- Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
- Support the CEO in funding and tender applications
- Support the CEO and fundraising team in generating income
As a member of the SLT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.

The client requests no contact from agencies or media sales.
Research Engagement Officer
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Home-based / Split between home and our London Office
Salary: £39,500 - £43,500
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role:
We’re looking for a Research Engagement Officer to support and coordinate our Cancer Clinical Research Groups—formerly the National Cancer Research Institute (NCRI) Research Groups. This is a unique opportunity to play a central role in shaping practice-changing cancer research across the UK in living with and beyond cancer, palliative and end of life care and radiotherapy.
What you’ll be doing
- Coordinate and support the Cancer Clinical Research Groups, facilitating meetings (virtual and in-person), communications, and collaborative activities.
- Act as the secretariat, managing logistics, agendas, minutes, and follow-ups for key research groups including Living with and Beyond Cancer, CTRad, and SPED.
- Work closely with the Research and Health Data team to align group activities with Macmillan’s strategic priorities.
- Lead on research priority setting, lived experience involvement, and grant funding processes.
- Support the dissemination of research outputs at conferences and events, and contribute to academic literature reviews and publications.
What you’ll bring
- Experience in medical or health research, ideally within a charity or research organisation.
- Strong project coordination and administrative skills, with the ability to manage multiple complex meetings and events.
- Confidence in taking accurate minutes of scientific discussions and managing communications with diverse stakeholders.
- A proactive, flexible, and collaborative approach, with excellent written and verbal communication skills.
- Ability to build and maintain professional networks across multi-disciplinary teams.
Who you’ll work with
You’ll collaborate with:
- The Centre of Clinical Expertise
- Insight and Performance teams
- Core Strategic Groups
- The UK Collaborative for Cancer Clinical Research (UKCCCR)
- The Association of Medical Research Charities (AMRC)
- And other emerging stakeholders in the cancer research landscape
Recruitment Process
Application deadline: 15th Sept 2025
First interview dates: Early October 20205 (TBC)
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Do you have a progressive, forward-thinking perspective on social care services? Are you committed to ensuring the highest quality of work for children, young people, and families every time?
We are looking for a new Programme Manager to join our team and oversee our Family Group Conference services throughout the London Boroughs of Bromley and Hackney.
ABOUT US
We are a leading UK charity delivering Family Group Conferences (FGC). Building on over 25 years of experience, we are now exploring new and innovative ways of working alongside families and communities. We are doing this at a time when the Government has set out a clear vision for Family Group Decision Making (FGDM) to become a central offer to families experiencing challenges and engaging with Children’s and Families Services. This is a pivotal moment to join our organisation and help shape the future of this work.
ABOUT THE ROLE
This role could suit two types of candidates:
- A practitioner with experience of working with children and families who wants to use their practice experience in a programme management role, or;
- An experienced programme manager with strong public sector and/or charity sector experience, who is confident working with data and is relational and collaborative with colleagues and partners.
It would be an advantage, though not essential, to have experience of Family Group Decision Making, solution-focused practice, or the children’s social care sector.
Whilst this role is a managerial role, and not day-to-day family-facing we do make space for our Programme Managers to hold a limited number of referrals each year to nurture skills and practice experience. Full practitioner training is provided for all Daybreak employees.
The role is home based with regular travel into Bromley and Hackney Local Authority offices. A successful candidate would also need to actively work in person with commissioners, external partners, and communities in and around Bromley and Hackney on a regular basis, depending on service needs. Willingness to travel to other areas, depending on service need and growth is needed.
What does a week look like for a Daybreak Programme Manager?
No two weeks are the same, but as a Programme Manager you can expect to balance a mix of operational oversight, supporting your freelancer team, and stakeholder engagement. Typical activities include:
Ensuring a quality service for families, and delivering on contract aims
- Reviewing and triaging referrals, including case discussions with referrers.
- Quality-assuring referrals and Family Plans, ensuring procedures are followed and records are kept up to date in our case management system.
- Monitoring case records to make sure Family Group Conferences are progressing appropriately, and accurate records are being kept.
- Collating and analysing performance data (KPIs), using MS Excel and other tools.
- Writing quarterly reports for commissioners, analysing service delivery, providing narratives and identifying areas for development.
Working with your freelancer team of Coordinators
- Allocating new referrals to our team of freelance Independent Coordinators.
- Engaging Coordinators in best practice discussions, providing guidance to overcoming barriers or issues.
- Acting as the first point of contact for safeguarding concerns, reviewing incident reports and escalating when required.
- Hosting in-person and online Practice Development Groups to share key messages and facilitate best practice discussions.
- Recruiting, inducting, and supporting new Coordinators - from advertising and interviews to observing practice.
- Reviewing and signing off invoices from freelance Coordinators.
Working with external stakeholders and referrers
- Building relationships with referrers such as Social Workers, through consultations and attending team meetings.
- Promoting our services to commissioners and senior managers in children’s social care, ensuring referrals are high quality whilst also raising awareness of the value of FGCs and our service.
Contributing to the wider Charity aims
- Attending Programme Manager and staff team meetings.
- Contributing ideas and expertise to strengthen processes, improve service delivery, expand our offer to families, and support Daybreak’s wider charitable goals.
DETAILS
- Salary: £36,000 - £39,000 per annum pro rata, depending on experience
- Location: The role is home based with regular travel into Bromley and Hackney Local Authority offices. There is also occasionally travel to Southampton (Head Office) for meetings and other areas, based on operational need.
- Working pattern: 30 hours per week; to discuss schedule with the successful candidate.
- We are committed to safeguarding and all posts are subject to an Enhanced DBS Check, two satisfactory references and proof of right to work in the UK.
APPLICATIONS
To apply, please download the recruitment pack and application form, below, and return to our head office email address. If you need any help with your application or have any questions about the role, please contact us via email or or phone.
CLOSING DATE: 28 SEPTEMBER 2025INTERVIEWS: 9 OCTOBER 2025, in London (1 Bow Churchyard, London EC4M 9DQ)
The client requests no contact from agencies or media sales.