Hr project lead jobs in mortlake, greater london

ID: 1476

Deputy Head of HR, Human Resources
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full time)
Grade 4 (upper) point 34-38: £42,140 - £46,240 per annum* (plus £3,827 Inner London Weighting if London based or £480 if home-based)
Permanent contract

We are flexible on hours of work and where this work is done. This role can be based in our London office (N1) with hybrid working but can also be done part-time and/or from home. If home-working is agreed, the ability to travel semi-regularly to London (i.e. around once per month) is desirable but not essential.

Family Action & the Role’s Impact:

At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

In this newly created Deputy Head of HR role, you will lead our Business Partnering & Advisory function by developing the HR Business Partnering model, managing a team of HR professionals, and ultimately embedding excellent people management practice across the organisation. You will also have a direct business partnering relationship with Relate at Family Action; providing strategic advice, coaching and operational HR support to senior managers, to support culture change post-merger (in January 2025).

If you have significant experience managing complex employee relations and organisational change processes (including TUPE and large-scale restructures) and leading a team of HR professionals, we would like to hear from you. The ability to think strategically while also delivering operationally, alongside strong influencing and coaching skills will make you an ideal candidate.

We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jab vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

Closing Date: Sunday 22nd June 2025 at 23.59 pm

For direct queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working arrangements, please email Katie Milne, Head of HR. Contact details can be found when you click the 'Redirect to Recruiter' button.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an in-person interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.

Are you looking for a dynamic, varied role in HR Shared Services? Join a leading charity and play a key part in supporting our HR team.

We are looking for 2  people to join our HR Shared Services (HRSS) team supporting employees across St Mungo’s in HRSS Administrator roles. This is a busy and varied role where you will play a key part in providing high quality and proactive administrative support function within the HRSS team.

We are offering 1 fixed term contract until 07/08/2026 (or secondment for internal applicants), and 1 permanent post.

We are committed to providing a wide range of learning opportunities to support your personal and professional development. There is a lot of autonomy in the role, with plenty of opportunities to get involved in organisational projects and to work closely with the HR Business Partners, HR/Resourcing Advisors and the HR Shared Services Team Leader and Manager.

In this role you will:

• Provide a high quality and proactive service to all internal and external customers and colleagues through the employee life cycle from onboarding to offboarding
• Be reliable and proactive with the ability to juggle various administrative tasks in a timely manner and adapt to competing to priorities.
• Supporting on relevant projects across the organisation
• Working closely alongside other HR Administrators to ensure an effective and smooth running HRSS team function.

About you

Whether you are a skilled administrator or are simply looking for a new challenge within HR, this is a great opportunity for you to get involved with a fantastic organisation that works tirelessly to ensure that everyone has a place to call home and can fulfil their hopes and ambitions. If this sounds like you, we encourage you to apply!

• You will be a detail-oriented team player with experience in administrative systems.
• Be proactive, customer-focused, and thrive in a fast-paced environment with strong accuracy, adaptability, and ability to build relationships are essential.
• You will demonstrate understanding of key HR processes, including onboarding, contracts, payroll, and absence reporting.
• You will be proficient in databases, Microsoft Office, and maintaining accurate records required.

Whilst our main office is currently in Tower Hill, London, where you will work for at least 2 days per week, we are flexible and encourage a blended working pattern including working from home and across other London or St Mungo’s regional hub locations. More details will be provided at interview stage.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 10 June 2025

Interview and assessments on 19-20 June 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits 

People & Culture Advisor

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will be central to delivering our People and Culture strategy by providing high-quality, day-to-day HR support across the full employee lifecycle. You’ll ensure our people processes run smoothly, consistently reflect our values, and meet legal and best practice standards.
• You’ll work closely with staff and managers, offering clear, practical advice and contributing to a positive and inclusive workplace culture. With a collaborative approach, you'll help embed good management practices, support policy implementation, and use HR data and insights to inform and improve our work.
• You’ll be part of a small, collaborative People and Culture team, where we work flexibly and supportively to deliver excellent HR services. We value open communication, curiosity, and a shared commitment to continuous improvement.
• We’re looking for someone who is highly organised, detail-focused and confident managing a varied workload. You’ll bring experience across the full employee lifecycle in a busy HR environment, with strong administrative skills and the ability to juggle priorities. Solid experience in advising on employee relations matters, such as absence, performance, grievance and disciplinary, is essential, with a clear understanding of how to apply policy and promote consistent practice.
• This is a generalist role with opportunities to develop and learn across projects, owning processes and training tailored to your personal and professional development.

Salary: £37,551
Closing Date: Wednesday 18th June
Interview Date: Thursday 26th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

About Katherine Low Settlement  

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.

Role Purpose

The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.

This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing. 

As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.

Key Responsibilities

Operational Leadership & Organisational Strategy

• Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
• Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
• Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
• Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
• Lead on operational planning, resource allocation, and impact measurement.

Programme Delivery & Impact

• Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
• Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
• Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
• Identify and mitigate operational risks that could affect programme delivery.

Financial & Resource Management

• Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
• Ensure financial policies, processes, and controls are in place and adhered to.
• Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
• Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
• Support the development of business models, funding strategies, and income diversification.

Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)

• As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
• Provide training and guidance to staff on safeguarding responsibilities and best practices.
• Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
• Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.

Human Resources, People Management & Wellbeing

• Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
• Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
• Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
• Promote staff wellbeing, fostering a positive and supportive working environment.
• Line manage operational staff, providing leadership, mentoring, and professional development opportunities.

IT Infrastructure, Systems & Data Management

• Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
• Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
• Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
• Identify and implement digital solutions to enhance operational effectiveness.

Governance, Risk & Compliance

• Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
• Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
• Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
• Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.

Facilities & Office Management

• Oversee the management of charity premises, assets, and office operations.
• Ensure facilities are safe, secure, and compliant with health and safety regulations.
• Lead on business continuity planning and disaster recovery strategies.

Person Specification

Essential Experience & Skills

• Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
• Strong understanding of programme management, financial oversight, HR, IT, and governance.
• Demonstrable experience of managing budgets using complex Excel spreadsheets.
• Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
• Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
• Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
• Strong policy development and implementation skills, ensuring compliance and operational efficiency.
• Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
• Experience working with Boards of Trustees and governance structures.
• Excellent risk management, problem-solving, and decision-making skills.
• Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.

Desirable Experience & Skills

• Experience in charity fundraising operations.
• Knowledge of GDPR, data protection, and cybersecurity best practices.
• Understanding of health and safety, facilities management.

Personal Attributes

• A strategic thinker who can balance day-to-day operations with long-term vision.
• A collaborative leader who values teamwork and inclusivity.
• A proactive problem solver, able to manage multiple priorities in a dynamic environment.
• A strong commitment to the values and mission of the Katherine Low Settlement.

Further Information 

·Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

·You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Are you a people-first leader who thrives in a collaborative, mission-led environment? Do you have the skills to make sure our people, facilities and systems thrive in a fast-paced, community-driven environment? If this sounds like you, apply today! 

The Castlehaven Community Association (CCA) is a vibrant and innovative award-winning charity that’s been at the heart of Camden Town for over 39 years. We bring people together across generations to build a stronger, more connected community. Our 4-acre site includes community parks, a sports pitch, a horticulture hub, and purpose-built facilities for learning, creativity, and wellbeing. We have 5 community projects: Afters/Activ8 for children, young people and families, Ageactivity 60+ for older people, Health Haven for adults with chronic health conditions, an Environmental Project for all ages and our emergency food bank. We work with over 10,000 per year and hold events and annual community festivals too. We are a buzzing and busy hub of activity.

We’re recruiting for a confident and experienced People & Operations Manager to lead our HR and operational functions. You’ll manage a passionate and diverse team of staff and volunteers, fostering the success of our people and systems in a dynamic, community-focused environment.

 What You’ll Do:

• Lead HR strategy, recruitment, training, and wellbeing initiatives
• Oversee operations, facilities, and contract compliance
• Foster a positive, inclusive workplace culture
• Support service delivery and organisational development
• Collaborate with senior leadership to shape our future impact

Who You Are:

• 3+ years in HR and operations management
• Skilled in HR policies, safeguarding, EDI, GDPR, and financial processes
• A people-first leader who thrives in a collaborative, mission-led environment

Why Join Castlehaven?

• 27 days annual leave + public holidays (pro-rata)
• Monthly wellbeing incentives & 24-hour counselling support
• Birthday day off, team socials, and training opportunities
• Free on-site parking, flexible working, and travel schemes
• Be part of a values-led team making a real difference

Our Values:

• Community First – We put people at the heart of everything we do
• Inclusivity – We celebrate diversity and promote equity
• Integrity – We act with honesty, transparency, and respect
• Collaboration – We work together to achieve more
• Empowerment – We support people to grow, lead, and thrive

How to apply for this position:

Please send your CV and a covering letter (no longer than three sides of A4) highlighting your experience and skills relevant to this position; please use the person specification as a guideline. We are an equal opportunities employer.

If you have any questions regarding this position, please call Ernie Bevan Niss, Operations Assistant.

Data Protection

By applying for this role and sending your covering letter & CV you consent to CCA using and keeping information about you or by third parties, e.g. referees relating to your application or future employment. This information will be used solely in the recruitment process. For unsuccessful candidates, the information will be destroyed within 6 months unless you have consented to extend this period.

Closing Date for Applications: Sunday 8th June 2025 by 11.59pm.

We reserve the right to close this application process early if a suitable candidate is found, so we encourage early applications; please note we do not accept applications from agencies

If you have been shortlisted our Interviews will take place on: Friday 13th June 2025 or Monday 16th June 2025, time to be confirmed.

Venue for Interview: will take place at Castlehaven Community Centre, 23 Castlehaven Road, Camden Town London, NW1 8RU

If you have not been shortlisted for an interview you will not hear further from us.

This is a varied role, ideal for someone who enjoys working across lots of projects at the same time. Your main focus will be managing our staff training programme, supporting with the recruitment and onboarding of new staff and overseeing our office functions. You'll also look after some of our financial admin as well as providing some executive support for our Board of Trustees. We're a small team of 30 staff and the role is a hybrid, designed to support all aspects of the central functions of the Charity.

Your HR responsibilities (around 3 days a week), will be to:

• maintain accurate HR records for all staff
• manage and administer our HR platform, Employment Hero
• co-ordinate our annual training schedule, manage the training budget and oversee our external trainers
• lead on the recruitment and onboarding of new staff
• oversee our DBS Records
• develop and oversee staff inductions
• manage the timesheets and payroll for Ignition Brewery, the Charity’s trading subsidiary
• lead the organisation in becoming a Disability Confident employer
• contribute to the development of the our HR policies and procedures

Your admin responsibilities (around 2 days a week), will be to:

• act as the office manager, ensuring that staff offices are maintained in a neat and tidy fashion
• act as Secretary for the Board of Trustees and Risk & Finance sub-committee, organising meetings and taking minutes
• manage service users' personal account records
• send out monthly statements to parent-carers and follow up on overdue accounts
• support the CEO and Finance Manager with the development and roll-out of new digital platforms as the service grows
• organise staff events such as annual training days, Christmas parties, etc…
• monitor stock levels and order supplies
• manage petty cash
• maintain our public noticeboards
• answer telephone and email enquiries

You'll also support our service delivery team at major events (e.g. annual show, sports day, etc…) and establish and maintain excellent working relationships with parent-carers, external agencies, funders, local authorities and other external stakeholders.

What we need from you (the essentials):

• a minimum of one years’ experience working in a fast-paced administrative environment
• excellent communication and interpersonal skills
• good written skills, with an ability to produce reports and other relevant documentation using Microsoft Office and CRM systems
• strong organisational skills with an ability to plan ahead and work across different areas of the charity simultaneously
• an ability to maintain discretion and confidentiality
• meticulous attention to detail with an ability to perform tasks accurately and efficiently
• a flexible and ‘hands-on’ approach to your working practice, with a ‘can-do’ attitude
• a willingness to learn and an openness to feedback in order to improve your work

What we’d also like from you (the desirables):

• previous experience of working in a HR and/or admin team
• an ability to manage projects through to completion
• experience of working with neurodivergent adults and/or adults with learning disabilities in a voluntary capacity

Brighter Horizons believes that every adult is entitled to live freely of abuse, harassment and bullying and, as such, is committed to safeguarding and promoting the welfare of vulnerable adults. This post is subject to a satisfactory standard DBS check.

Thank you for your interest in the HR Coordinator role at Kings College Students' Union.

ROLE SPECIFIC RESPONSIBILITIES

· To be the first point of contact for general HR and recruitment queries.

· Be responsible for the administration of all key HR processes, including maintaining HR records; starters, leavers and contract changes; induction; types of leave and payroll processes; and recruitment.

· Provide routine advice to colleagues and managers on key policies and procedures, such as absence and annual leave, recruitment, probation, and payroll.

· To assist in developing and implementing process improvements for our people processes, ensuring that we continually seek to work in the most effective and efficient way possible.

· To maintain the HR Hub (our HR intranet page) to ensure that information is up to date and our people are able to easily access the information they need.

· To assist in the production of key reports relating to our KPls, diversity and workforce monitoring, including absence and turnover data.

· To coordinate and provide reports from exit interview and recruitment data.

· To work closely with our outsourced payroll bureau to ensure our payroll routines are followed and that we pay our people accurately and on time, whilst meeting HMRC and contractual regulations.

· To administer the recruitment process using our Applicant Tracking System (ATS), guiding hiring managers on process and best practice whilst ensuring that we recruit in a way which is inclusive and in line with our values.

· To ensure accurate employee records are maintained and stored safely, including HR, absence and training records.

· To assist with the coordination of training and events for our colleagues and line managers, including induction sessions, all staff meetings and development days.

· To support the development and delivery of the people strategy, ensuring that we support, develop and lead our people to fulfil their potential and deliver for our student members.

· To take notes at meetings, including formal staff processes and other meetings as required.

· To work within the parameters of KCLSU policies and external policy frameworks for example, GDPR and Right to Work compliance.

· To work closely and collaboratively with colleagues at all levels, from all teams across the organisation.

· To provide advice and guidance to our colleagues and managers on the processes and systems we use - including our HRIS, Payroll and Applicant Tracking System (ATS).

· To provide technical systems support to colleagues - including optimising our systems to ensure they work for us and troubleshooting when necessary.

Please read more about this vacancy by checking our KCLSU Recruitment Pack and JD document.

Application Process:

Please complete an application form and an equal opportunities monitoring form and email directly to our HR email.

Kindly DO NOT send CVs as these will not be considered &DO NOT submit your applications in PDF formats

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility:

To be eligible to apply for this role you must: 

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU at your onboarding stage.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union
• Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
• Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
• Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. 

Salary: £65,000 FTE (£55,714 - £65,000 depending on working hours)
Working hours: Flexible - 30-35 hours/week - This role is being offered for between 30 and 35 hours per week. We’re open to discussing how those hours are distributed across the week and can accommodate school hours, early starts, or condensed days where possible.
Department: Human Resources
Number of posts needed: 1
Location: Hybrid - at least 2 days/week in Toynbee Hall office 
Working Pattern: Monday to Friday (flexible)
Reporting to: Chief Operations Officer
Contract: Permanent
Application Closing Date: 9 June 2025 

We reserve the right to close the vacancy early if we receive sufficient applications from suitably qualified candidates. Early application is encouraged. Interviews will be conducted on a rolling basis, and we encourage early applications, as the vacancy may close ahead of the stated deadline due to high volumes of interest.

At Toynbee Hall, our HR Team supports our most important asset – our people. We are committed to delivering a high-quality, inclusive HR service and to exploring new ideas and perspectives so we can grow and develop the function together. 

The HR Team supports colleagues throughout the employee lifecycle – from recruitment and onboarding to people development – ensuring that every experience at work is a positive one. Inclusion is at the heart of everything we do, and we are dedicated to fostering a workplace culture that reflects our values and where everyone feels respected, valued, and able to thrive.

Scope of role

The Head of People and Culture is a member of the Senior Management Team (SMT), responsible for leading and embedding a strategic and inclusive People function that supports Toynbee Hall’s purpose, values, and vision for a fairer and more equitable society. This role will shape and champion a workplace culture that is people-first, values-driven, and committed to equity, diversity, inclusion, and belonging (EDIB).
The Head provides strategic and operational direction and hands-on leadership to ensure every colleague’s experience at Toynbee Hall is supportive, developmental, and empowering.

Responsibilities and Accountabilities

Strategic Leadership

• Co-create and implement a progressive People Strategy aligned with Toynbee Hall’s organisational goals and values, with a strong focus on equity, inclusion, and belonging.
• Lead the development of measurable KPIs and outcomes to evaluate progress in people and
  culture initiatives.
• Partner with SMT and staff to embed a co-produced EDIB strategy, including a clear statement of intent, inclusive action plan, and transparent reporting processes.
• Act as a cultural ambassador, promoting practices and policies that reinforce a positive, inclusive, and purpose-driven working environment.

HR Operations

• Deliver a high-quality, person-centred HR service, with clear, accessible, and values-aligned policies and processes.
• Ensure policies are inclusive, legally compliant, and regularly reviewed—covering remuneration, flexible working, wellbeing, performance, and development.
• Oversee a fair and inclusive recruitment and resourcing process that reflects our commitment to equity and community.
• Lead performance management practices that are developmental, supportive, and reflective of individual and team contributions.
• Maintain robust, GDPR-compliant employee records and HR systems.
• Oversee compliance in employment checks, safeguarding requirements (including DBS), and risk management procedures.
• Lead the HR team with all case work on a weekly basis to review and guide on case load.Take on complex HR case work with the support of the COO and HR consultants/Advisors.

Equity, Diversity, Inclusion, Engagement & Culture

• Be a visible leader in embedding a culture of inclusion, care, and psychological safety across the organisation.
• Champion well-being and engagement initiatives that reflect the diverse needs of our people and foster belonging.
• Co-lead EDIB learning and development opportunities for staff, ensuring ongoing reflection, growth, and dialogue.
• Review and promote equitable pay, terms, and recognition practices in line with our values and commitment to fairness.
• Work closely with managers to foster inclusive leadership and team cultures through coaching and support.

Team Leadership and Development

• Lead, coach, and support direct reports and the broader organisation in creating a high-performing, values-led People function.
• Promote a culture of learning, empowerment, and proactivity within the People team and across all departments.
• Create and deliver a meaningful annual work plan aligned with strategic priorities and cultural aspirations.

Senior Leadership Responsibilities

• Contribute actively to SMT discussions and organisational decision-making, ensuring People considerations are central to planning and implementation.
• Collaborate with the COO and CE on organisational performance, people data, and budget alignment.
• Build strong cross-organisational relationships to support change management and continuous
  improvement.
• Communicate openly and regularly with staff and stakeholders about People-related developments and opportunities.

Safeguarding, Risk, and Wellbeing

• Ensure all People-led activities are risk assessed and comply with health, safety, and safeguarding requirements.
• Promote a culture of care and responsibility, supporting psychological and physical safety across the organisation.
• Ensure systems are in place for reporting incidents and learning from them.

Finance and Payroll

• Work collaboratively with the finance team to ensure payroll is updated and released on time each month.
• Support with the Year End Audit requirements that relate to staffing.
• Overall responsibility of the HR function budget including training and resources.

What You’ll Bring

• A commitment to equity, diversity, inclusion, and social justice in every aspect of your work.
• Significant experience in senior HR/People leadership roles, ideally within a mission-led or community-focused organisation.
• A deep understanding of inclusive and trauma-informed HR practices.
• Excellent people leadership and coaching skills, with a strong focus on collaboration, development, and wellbeing.
• Up-to-date knowledge of employment law, HR best practice, and change management.
• Experience working with Trade Unions and employee voice mechanisms.

Additional Information 

• We are in the process of reviewing the HR function and you will be leading on the implementation of this to ensure that the team is working with inclusive strategies, as well as ensuring that we can best support the organisation with the needed support in a timely and efficient manner.
• Toynbee Hall are in the process of reviewing the pay banding and scales and this will be a part of your role to implement the changes and work closely with the finance team to achieve this.

Essential Criteria:

• Very good knowledge of UK employment regulation and HR practices.
• Experience of advising, coaching and challenging senior staff when needed
• Significant practical experience in delivering human resources functions /activities
• An excellent understanding of and commitment to Equality, Diversity, and Inclusion and proven experience of implementing successful EDI strategies and plans.
• That they are proactive in spotting challenges and offering solutions
• Excellent organisation, time and project management skills with demonstrable experience of combining effective operational delivery and strategic work.
• Effective in setting out and delivering against plans; and reporting against objectives.
• First rate communication skills; able to relate to and work alongside colleagues at all levels in the organisation, with the ability to explain technical issues to non-HR colleagues, reinforce difficult messaging when needed, and to coach and support managers.
• Good written English with proven ability to write policies, complex correspondence and business reports.
• Emotionally Intelligent, transparent, principled.
• Ability to work independently but also be champion of collaborative working
• Attention to detail and thorough review of HR related documents
• An understanding of safeguarding and safer recruitment
• Alignment with Toynbee Hall’s mission and strategy
• HR related qualification (CIPD level 5) / Degree in HR
• Ability to present HR data/ analytics to SMT and Trustee with thorough evidence and clear decision-making information

Alignment and willingness to work in line to our values

• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

About the role:

Are you looking to kick-start or grow your career in Recruitment and HR, while making a real difference to people’s lives? Join us as a Recruitment Administrator and become a vital part of a passionate team committed to supporting the frontline of our services.

In this role, you’ll play a key part in keeping our services staffed and running effectively, helping us deliver life-changing support to the people who need it most. Working within a dynamic and friendly Recruitment Team, you’ll be at the heart of our hiring process, ensuring we attract and onboard the right people to drive our mission forward.

You’ll be the first point of contact for both internal colleagues and external candidates, providing high-quality customer service across every stage of the recruitment journey. From scheduling interviews and supporting hiring managers with expert guidance and resources, to managing new starter onboarding and responding to enquiries in the team inbox - your work will be varied, people-focused, and impactful.

You’ll also take ownership of the administrative tasks that keep our recruitment and onboarding processes running smoothly and compliantly, championing fairness, equality, and best practice at every step. Beyond recruitment, you’ll have the chance to contribute to exciting wider HR projects focused on Equity, Diversity and Inclusion (EDI) and organisational change - including helping to design and deliver training to hiring managers and teams across Single Homeless Project (SHP).

As part of our forward-thinking HROD team, you'll help ensure that every new starter is welcomed into SHP with positivity and a clear view of the meaningful career ahead of them.

This is a hybrid role with plenty of flexibility. You’ll mostly work from home, but will attend our Head Office in King’s Cross around 1–2 days per week to support interviews, attend meetings, or respond to specific business needs. Some weeks may be fully remote – it all depends on recruitment activity.

About you:

• Demonstrable experience of working in a busy office environment within Recruitment/HR with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking systems), payroll, HR and DBS services.
• A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
• A pro-active approach and ability to work using own initiative.
• Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
• Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
• Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
• Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 1st June at Midnight

Interview Date: Tuesday 10th and Wednesday 11th June online via Microsoft Teams

PLEASE NOTE: We may invite suitable candidates to interview as applications are received, please submit your application as soon as possible to be considered. We reserve the right to close the advert if the position is filled before the closing date.

Please note applications are reviewed for AI use in application questions. 

BACKGROUND

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC’s mission is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. The IRC is on the ground in more than 40 countries, providing emergency relief and rebuilding lives in the wake of disaster. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK a programme that is rapidly growing.

In Europe, the IRC currently operates in the UK, Sweden, Belgium, Switzerland, Italy, Greece, Poland, Serbia and Ukraine.

PURPOSE OF THE ROLE

The P&C Director manages the HR teams across the IRC UK, Switzerland, Belgium and Sweden, and is accountable for effective HR service delivery, HR compliance and continuous improvement within the scope of the People & Culture department to cultivate the desired culture, talent practices, and investments to deliver on our people strategy. This position plays pivotal role in fostering a positive, inclusive and high-performing workplace culture that aligns with IRC’s values through exceptional communication skills. They are deeply committed to achieving operational excellence and modelling the values of an engaging and respectful workplace where everyone can be at their best.

Reporting into the Regional Director, P&C Europe and collaborating closely with colleagues across Global People & Culture, the role provides insights supporting the implementation of People & Culture priorities across the 300+ IRC colleagues in the UK, Switzerland, Belgium and Sweden as determined by the respective country Executive Directors and the Regional Director P&C Europe.

As a member of the UK Senior Management Team (SMT) the role also supports the delivery of these priorities, and serves as an advisor and coach with a keen focus on building leadership competencies and organizational effectiveness.  The role is also part of the global P&C community to participate and stay informed of global change initiatives and to shape or adapt them to IRC UK’s culture and regulatory environment.

This role supports the UK Executive Director in managing the relationship with the UK Trade Union, Unite, including quarterly meetings with Union Representatives and ensuring smooth consultation and negotiation on matters where relevant including the annual salary review, restructures and complex employee relations matters. The post holder has an excellent understanding of Union relations and rights, working collaborative to ensure compliance and the bets outcomes for IRC UK and employees within the bounds of what is possible in the organisation.

KEY RESPONSIBILITIES

1. P&C Strategic Leadership and Management (~25%)

· Serve as a strategic advisor to the local HR Managers, Executive Directors, and UK Senior Management Team (SMT) on succession planning, providing key insights to facilitate future leadership transitions.

· Act as a thought partner to the SMT, offering strategic guidance on People & Culture (P&C), and organizational culture/values to align with the mission and goals.

· Supervise and be a supportive leader to approximately 5-7 P&C staff within the UK, Belgium, Swizterland, and Sweden HR Team, ensuring the leadership and management of direct reports are handled with excellence.  Accountable for the overall quality and effectiveness of the P&C team, actively monitoring progress against established goals.

· Take the lead on conducting talent dialogues, recommending development opportunities, and coaching on conducting high-quality conversations during performance reviews.

· Serve as an advocate for Employee Wellbeing, Employee Engagement, and Safeguarding priorities and role model safe, inclusive, and caring leadership standards.

· Provide constructive feedback and guidance on career paths and professional development for the P&C team and IRC staff; establish a culture of continuous learning opportunities.

· Partner with peers to facilitate the workforce planning, including, managing workforce adjustments, such as staff reductions, or scale up, including organizational design work, in partnership with senior management teams, the Regional Director, People & Culture Europe and Global People & Culture Partners, ensuring these actions comply with local legal requirements and IRC's country and Global policies while minimizing risks and supporting affected staff.

· Support management through coaching, development, tools and guidance to build a team of skilled, committed, and motivated staff, ready to advance in their career.

· Manage the UK HR budget with support from colleagues in FP&A for planning, budgeting and reforecasting of expenditure.

· Prepare reporting to the UK Board of Trustees, including presentation to the full Board and People and Culture Committee.

2. Manage HR Service Delivery and Core Operations (~40%)

· Oversee the creation and tracking of P&C objectives, ensuring alignment with organizational goals including but not limited to providing support and contributions to the design and implementation of global shared solutions models that deliver meaningful outcomes and service improvements.

· Actively engage in proposal design and grant review meetings, providing expert advice on organizational structure, position scoping, demographic and staffing analysis to build a robust P&C foundation that supports high program quality.

· Drive informed decision making by using data to support people and culture functions, ensuring all data reporting requirements, including to the UK Board and reporting as required for UK programmes donors are delivered accurately and in a timely manner.

· Oversee end-to-end P&C activities across the employee lifecycle, including onboarding and exits, payroll, benefits, contract management, performance management, workforce reporting, and year-round staff communications to ensure high-quality outcomes aligned with organizational standards and strategic objectives.

· Ensure the development and implementation of high-quality, context-specific improvement plans and practices in areas such as recruitment, compensation and benefits, employee relations, onboarding, offboarding, contract management, learning and development, performance management, leave management, code of conduct compliance, legal compliance, HR Information Systems, coordination of policy development and implementation, etc.

· Advise supervisors on appropriate disciplinary actions, serve as an impartial mediator in disciplinary proceedings, and oversee follow-up measures to ensure fairness, compliance with employment laws, and adherence to labor regulations.

3. Workplace Culture (~15%)

· Promote initiatives that enhance the employee experience, team engagement, inclusion, and cohesion fostering an environment conducive to continuous learning and honest dialogue.

· Foster a healthy organizational culture. Oversee the integration of IRC’s Values, People Manager Standards, and Employee Success Factors throughout the employee lifecycle.

· Safeguarding:  promote best practice through the integration of safeguarding considerations in hiring, recruitment and onboarding practices, ensuring that all IRC employees receive orientation to IRC's Safeguarding Policy and expectations.

· Ensure that the IRC Way and information on reporting channels are sign-posted in all IRC office locations.

· Partner with IRC’s global Ethics, Compliance and Global Employee Relations investigations to promote safe, healthy and respectful workplaces.

· With the support of the  Duty of Care colleagues and Regional Director People & Culture Europe, provide guidance and support for all staff-related duty of care initiatives, and critical incident response is delivered according to organizational standards.

· Ensure strong connectivity and communication among P&C staff to foster a cohesive team environment.

· Actively participate in and support staff meetings to foster a collaborative work environment.

4. Collaborate with the Union (~15%)

· Working with the UK Executive Director, maintain a positive working relationship with the UK Trade Union representatives, Unite.

· Negotiate and consult with the Trade Union, facilitating the quarterly Joint Negotiating Committee (JNC) meetings and ensuring a good relationship is maintained and progress is made with key priorities including introduction of new policies, policy updates and salary review negotiations.

· Develop and manage union engagement and communication plans aimed at maintaining a healthy and empowering office environment that promotes open, honest, and productive communication.

KEY WORKING RELATIONSHIPS

• Indirect reporting to Europe Regional P&C Director
• Partners with UK Executive Director and the UK SMT
• Manages the UK HR Operations Manager, UK HR staff, and the heads of HR in Switzerland, Belgium and Sweden
• Collaborates with Trade Union Representatives
• Oversees contracts with Employees and External consultants and vendors
• Collaborates with Global P&C team members at all levels
• Collaborates with senior managers across the organisation

PERSON SPECIFICATIONS

· CIPD qualified with experience of complex HR processes in the UK including restructures, TUPE and employee relations.**

· Significant experience in an HR leadership role, with broad knowledge and experience across the spectrum of People & Culture responsibilities.**

· Strong teamwork approach with quality interpersonal and analytical skills who can work seamlessly in a global matrix organization.

· Experience working in a complex international matrix organsiation a plus.

· Strong knowledge of UK employment law, with experience of advising and influencing senior leaders.**

· Experience of working with Trade Unions on a range of matters.**

· People management experience.**

· High level of confidentiality and tact.

· High level of service orientation and excellent intercultural communication skills.

· Ability to work under pressure, manage and prioritize competing priorities from different stakeholders.

· Ability to drive manage projects with a high degree of subject matter complexity and a high number of stakeholders independently

· Willingness to take on a high level of responsibility and independence in day-to-day work.

The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.

We are a small, growing charity delivering many school leadership programmes, with a growing research and policy arm. We have had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and campaign to lower exclusions across England.

The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As People and Operations Manager you will:

• lead our professional development offer
• support and oversee all performance management
• refine, implement and oversee our recruitment strategy 
• support the delivery of smaller events including publication launches and symposiums
• support the operational needs of the organisation, ensuring compliance with HR policies

Our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible. If this sounds exciting rather than daunting, then this could be the role for you!

The Candidate
We are seeking a combination of the following skills, aptitude and experience:

• Experience designing and delivering staff training / professional development
• Track record building productive work cultures with colleagues with a range of experiences
• Experience coaching and line managing
• Evidenced interest in thoughtful hiring practices to acknowledge and reduce impact bias, including matching competitive processes with headhunting leads to improve diversity of insight and experience in candidates
• Experience in managing a diverse portfolio of work in a standalone role, with the ability to work to deadlines, remain calm under pressure, and reprioritise work in accordance with organisational needs
• A career/volunteering which evidences commitment to The Difference's mission of improving the lives of vulnerable children

You are more likely to be successful in your application if you have either/both:

• CIPD trained or willing to begin training & accreditation process
• Experience working in fast-paced start up culture; can-do in contexts of ambiguity
• Demonstrated experience in dealing with employee relations cases
• Experience in relational practices including restorative work

Are you passionate about helping people grow while making a meaningful impact? MLC is proud to be representing a Charitable organisation to recruit an experienced Talent and Learning and Development Manager.

It is a full-time position, with hybrid working onsite near Kingston upon Thames (and occasional visits to a site in Guildford), and from home (2days). Paying up to £47,000 (depending on experience).

You'll be responsible for the full employee lifecycle—from recruitment to onboarding to L&D. Through team collaboration, you’ll focus on strategic workforce planning and creating a robust L&D programme.

Key deliverables:

• Lead recruitment, onboarding, and induction processes
• Develop and deliver a forward-looking L&D strategy
• Drive workforce and succession planning
• Manage our Learning Management System (Litmos)
• Support EDI and wellbeing initiatives
• Partner across departments to promote career development and continuous improvement

Essential criteria:

• CIPD Level 5 (or equivalent) in Learning and Development or HR
• Strong experience in talent management and training delivery
• Excellent project management and communication skills
• Proficiency with people systems and data analysis
• A collaborative, solutions-focused mindset

Please apply now as applicants are under constant review, and this role may be filled prior to the ad closing. For any additional questions, please reach out to Annabelle at MLC Partners.

Community Project Lead 

• Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)  
• Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners. 

Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?

IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.

The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.

What you’ll do 

• Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research 

• Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services 

• Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice 

• Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates 

• Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery 

• Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders 

You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.

If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.

Visit our website to download a recruitment pack and application form.

Closing date for applications: 9am on Monday 16 June 2025 
First-round interviews: Wednesday 25 June 2025 (London) 

When asked what they love most about working at Rainforest Trust UK our staff say it is feeling they are making a difference and taking direct action on some of the biggest issues of our time - climate change, biodiversity loss and Indigenous Peoples' rights. They also like being part of a small, friendly, and supportive team, where they feel they can have a direct input into decisions and our direction. We offer a host of other benefits too.

Rainforest Trust is a leading global organisation sponsoring the creation and expansion of protected and conserved areas, playing a central role in combating biodiversity loss and fighting climate change. Rainforest Trust UK (RTUK) is set up as a separate charity to tax-efficiently raise funds from donors here in the UK for Rainforest Trust’s conservation projects. We are currently a team of seven people, but we are affiliated to, and supported by, the Rainforest Trust team in the U.S., which has a team of 45 staff. 

In 2023 the global charity raised $46 million for conservation projects in Africa, Asia-Pacific, and Latin America. Last year the UK charity contributed £2.7m of this, and we are confident there is significant potential to increase our income from donors here. So, we are looking for an experienced Finance and Administrative Officer to join our small UK team to help us manage an increasing number of donations.

This is a varied role which will offer the successful candidate exposure to a wide range of tasks and responsibilities, including bank reconciliations, financial and performance reporting, some data upkeep and systems improvements. You will need to be good at juggling competing priorities, well-organised with excellent attention to detail and problem-solving skills.

Key Responsibilities (see attached job description for full list)

Finance (~80% of role)

• Carry out weekly bank reconciliations using Xero.

• Maintaining records of expenditure, processing monthly expenses, paying invoices.

• Prepare HMRC Gift Aid claims and maintain records of Gift Aid donations and payments.

• Assist with annual external financial audits.

• Import bank transactions onto CRM database and ensure donations are assigned to correct conservation projects.

• Assist in the preparation of monthly and annual management accounts and annual budgets.

Administration (~20% of role)

• Maintain all accounts on UK portals (Benevity, Charities Aid Foundation, etc) and process, track and reconcile all portal donations, soft crediting these where necessary.

• Suggest changes or improvements to both financial and administrative processes (including automations) to increase accuracy, efficiency and potential cost reductions, then implement where agreed.

• Support with HR administration - keeping personnel and Trustee files up to date, keeping records of sickness, holidays and other absences, drafting new policies.

Person Specification - see attached job description document

Working Arrangements and Travel Requirements

Rainforest Trust UK staff work remotely and the successful candidate will be expected to work primarily from home with an excellent internet connection. They may be based anywhere in the UK but will be expected to travel to work from a shared team space in London 1 day per month. We are also flexible as to when the Officer works the available hours across the week.

Equal Opportunity Employer

Rainforest Trust UK is an equal opportunity employer and is committed to developing a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our work will bring benefits for our people, our organisation and our charitable purpose. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief or any other protected characteristic.