Since YGAM was founded five years ago, we have quickly established ourselves as a leading educational charity which builds digital resilience in young and vulnerable people, by training professionals to raise awareness of the potential of gaming and gambling-related harm; making resources available for parents and delivering impactful student campaigns with partner universities. Last year alone, we have reached approximately 364,918 young people, students and parents and we have collaborated with almost 2,488 educational organisations (schools, colleges, universities and charities) to deliver our programmes.

YGAM are incredibly proud to be working with all stakeholders in this space, from the gambling & gaming operators who make products available to the public; education professionals who support young people & students learning; the criminal justice sector; partner universities; public health; third sector organisations; sports clubs; Local Authorities and young people, students and parents themselves.

As the topic of gaming and gambling continues to rise up the news and political agenda, the high demand in our social purpose and our projected growth also increases.  We now have a unique opportunity for two driven Marketing & Communications Managers to join the YGAM team to deliver the ambitious Marketing & Communications strategy and support the future growth of the charity with a particular focus on the mental health or higher education sector.  These posts are being offered as full time posts and are home-based role but you will be required to travel on a regular basis.

The principle purpose of the posts is to deliver a comprehensive, cost-effective Marketing and Communications plan which incorporates social media, stakeholder engagement and public affairs to support the objectives of the charity.  The ideal candidates will be highly organised, have an absolute eye for details and the ambition to support a fast growing, national charity.  They are very hands-on roles and whilst you will be working with members of the SLT, Trustees and agencies you will also be required to take on tasks such as creating and posting on social media and updating website copy, alongside the strategic responsibilities.

The roles will be demanding, highly rewarding and best suited to individuals with valuable experience working in a fast-paced marketing and communications environment who want to grow and develop their careers taking their experience to a national level.

To apply for the roles please send a copy of your curriculum-vitae along with a supporting statement (max two sides of A4) outlining your experience and how your skills match those in the person specification to the email address below.

The closing date for applications is Monday 20th July 2020 at 1200noon. Shortlisted applicants will be invited to attend a face-to-face interview which is planned to take place on Monday 27th July 2020 in London.  Depending on COVID-19 restrictions this might be a video conference interview instead and there will be a pre-interview task for you to complete.  Please ensure you can attend on this date before applying.  YGAM are proud to be recognised as an Investors in People organisation, guaranteeing you a purposeful job with plenty of training and career opportunities for the right person.

Thank you for your interest and we look forward to hearing from you.

Since YGAM was founded five years ago, we have quickly established ourselves as a leading educational charity which builds digital resilience in young and vulnerable people, by training professionals to raise awareness of the potential of gaming and gambling-related harm; making resources available for parents and delivering impactful student campaigns with partner universities. Last year alone, we have reached approximately 364,918 young people, students and parents and we have collaborated with almost 2,488 educational organisations (schools, colleges, universities and charities) to deliver our programmes.

YGAM are incredibly proud to be working with all stakeholders in this space, from the gambling & gaming operators who make products available to the public; education professionals who support young people & students learning; the criminal justice sector; partner universities; public health; third sector organisations; sports clubs; Local Authorities and young people, students and parents themselves.

Given the high demand in our social purpose and the progress we are making, we are seeking a qualified clinical professinal to join the YGAM team to lead our new Mindful Resilience programme as Programme Manager/Clinical Lead.  This post is being offered as a four or five day a week position with a pro-rata salary of £45,000 - £48,000 (plus London Weighting if applicable).  It is a home based role and you will be required to travel on a regular basis as COVID-19 restrictions are lifted.

The principle purpose of this role is to lead the Mindful Resilience programme which will see YGAM and our collaboration of partners develop, deliver and evaluate training to healthcare professionals on gambling, gaming and digital behavioural addictions.  As Programme Manager/Clinical Lead you will lead this new programme, initially starting in London in September 2020, expanding to the West Midlands in 2021 and then a potential national rollout in 2022.  You will grow your own team, lead the collaboration of partners and position the impact of this programme with fellow health professionals and organisations.

We are seeking a leader with a Masters or Phd level qualification in a relevant Clinical area of practice such as Clinical Psychology, Educational Psychology or Addiction Psychology and registration with an appropriate professional body.  You will be highly organised, have an absolute eye for details and have the gravitas to lead Mindful Resilience as a new flagship programme for the sector.

To apply for the role please send a copy of your curriculum-vitae, copies of academic qualifications and professional body membership along with a supporting statement (max two sides of A4) outlining your experience and how your skills match those in the person specification to the email address below.

The closing date for applications is Monday 20 July 2020 at 12 noon.Shortlisted applicants will be invited to attend a face-to-face interview which is planned to take place on Tuesday 4th August 2020 in London.  Depending on COVID-19 restrictions this may be a video conference interview instead and there will be a pre-interview task for you to complete.  Please ensure you can attend on this date before applying.  YGAM are proud to be recognised as an Investors in People organisation, guaranteeing you a purposeful job with plenty of training and career opportunities for the right person.

Thank you for your interest and we look forward to hearing from you.

Duties and Responsibilities Administration ÿ Provide effective administrative support to project staff and managers as and when required. ÿ Assisting with work relating to the production of statistics and reports. ÿ Assisting with monitoring and data collection and inputting and producing statistical reports as required. ÿ Ensure adequate records are kept of all services users as required. ÿ Ensure that all information received is treated in the strictest confidence, and that all such information is regulated and controlled in a similar manner. ÿ Provide administrative support with photocopying, filing, scanning, letter writing, typing reports etc ÿ Servicing meetings as required, including planning and preparation, taking minutes and typing up notes ÿ Contribute to the effective working of BSWA’s central administrative services as required Office Systems ÿ Organise and maintain filing systems, scanning of service user files and archiving ÿ To work within BSWA’s administrative and financial systems and provide support where required. ÿ Ensure BSWA complies with data protection standards and registrations. Communication: ÿ To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, services, staff, volunteers and service users by: a) Maintaining BSWA communication records b) Following safety procedures c) Attending team and other meetings ÿ To attend support and supervision sessions with your line manager. ÿ To identify and attend training relevant to the post in agreement with your line manager. Page 2 of 3 ÿ To develop a professional working relationships internally and with external agencies. ÿ To be involved in the annual business review process. General: ÿ To maintain the confidentiality of all service users and staff and in all matters relating to the organisation. ÿ To work within BSWA’s framework for equal opportunities and anti-discriminatory practice and offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation. ÿ To maintain a general awareness of the issues surrounding domestic violence on a national and local level. ÿ To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout ÿ To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA. ÿ To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post.

A young adult carer is someone aged 15-21 who cares, unpaid, for a friend or family member who has an illness, disability, mental health problem or addiction. Some caring roles are big, others small. Either way, at Carers' Hub Lambeth, we’re here to help. As the Service Coordinator - Young Adult Carers, you will lead in this area of our work.  The project sits within our Young Carers Service and as such you will have the opportunity to work with young carers aged 5 and up too.

We know that friendship, support and trying new things can provide the boost that young adult carers need, so we split our work into three areas:

• We provide 1-2-1 support, tailored around their needs – whether educational, emotional or something else

• We organise a mixture of fun activities throughout the year

• We run a monthly young adult carers meet up group

At the moment, we are working from home and providing our services via phone calls and video calls.  You will need to be creative to come up with new and engaging ways to connect with the young adults, be willing to test out new ways of working and be comfortable with rapid change.   When the lockdown ends, we will be back in our offices in Brixton. 

We are a small friendly charity based in Brixton about to celebrate our 2nd birthday.   As we are still relatively new, you will have loads of opportunities to get involved in other areas of work to build on your existing skills and learn some new ones too!

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?

About the role

Our assessment hub model focuses on helping people who are at imminent risk of sleeping rough. Our challenge is to prevent people from rough sleeping as quickly as possible and, through our assessment hubs, help them find alternative accommodation so they can avoid the dangers of rough sleeping. We are looking for someone to join the Somewhere Safe to Stay (SSTS) hub in Brent as a Case Coordinator.

As a Case Coordinator you will:

• Play a central role in coordinating the day to day case work of the Assessment hub team to ensure high quality personalised casework.

• Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients move on from the service into the appropriate accommodation with the correct support in place.

• Line manage and provide essential support and supervision to Assessment and Reconnection Workers.

• In this non shift role you will work mainly within normal office hours Monday – Friday, however, on occasion you may be asked to work flexibly in order to support the team or a particular client on an evening or weekend.

What we’re looking for

We are looking for someone with:

• Experience of communicating, liaising and negotiating with internal and external to a high level.

• Experience of client case management and the resilience to achieve and meet agreed outcomes.

• < > ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.

  The ability to coordinate a project or team in a homelessness service and provide reconnection advice.

• Excellent communication skills and the ability to work with others whilst managing your own time.

• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.

What we offer

Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 9 July 2020

Interview and assessments on: dates tbc

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Service Manager - Multiple Vulnerabilities

Permanent contract

37 hours per week.

£36,184 per annum / pro rata (plus allowances)

Benefits

Flexible working location between office and home.

Expenses for mileage and/or public transport to attend meetings and training.

Location

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our children and young people directorate, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services around the country.

[TYPE OF PERSON YOU'RE LOOKING FOR/ WHAT'S EXPECTED OF THEM]

We are currently looking for an innovative and personable experienced manager to join our dynamic, ambitious team.

A key part of this role will be your ability to demonstrate your experience, knowledge and understanding of working with and supporting vulnerable children and young people at risk of exploitation, trafficking, missing and similar. You will be able to apply care leaver rights and entitlements as well as legislative duties and guidelines to your work to safeguard and support the young people across the services. Experience of building and maintaining positive working relationships with partners, commissioners and colleagues is essential. Management of multiple services is desirable, and evidence of supporting and line managing teams and individuals with complex and sensitive issues is essential. High level understanding and experience of child protection and safeguarding is essential. Experience of developing service delivery and best practice and monitoring and evaluating work to a high standard is essential.

[KEY SKILLS AND COMPETENCIES]

In order to be successful in this role, you must have:

-To manage multiple services and contracts in London which include supporting and safeguarding young people that are experiencing or at risk of exploitation, trafficking, missing and care leavers work, including promoting young people's rights and needs.

-To supervise, empower and manage the performance of staff to deliver high quality services for vulnerable young people.

-To maintain and develop effective working relationships with partner agencies in London to support the protection of young people from harm

-To support the Safe Practice Manager, Area Manager and other Service Managers across the London Hub as required.

[INFO ABOUT THE CHILDREN'S SOCIETY]

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midnight on 12th of July 2020.

Interviews will be held on the week commencing 20th of July 2020.

This is an exciting opportunity to manage the Assuring Quality in Higher Education in Sierra Leone (AQHEd-SL) project, a Partnership funded by the DFID Strategic Partnerships for Higher Education, Innovation and Reform (SPHEIR) programme.

The SPHEIR Sierra Leone Project Manager is responsible for working with Sierra Leonean colleagues to manage the Assuring Quality in Higher Education in Sierra Leone (AQHEd-SL) project, one of the Partnerships funded by the DFID Strategic Partnerships for Higher Education, Innovation and Reform (SPHEIR) programme.  

The Project Manager will be embedded within a Project Coordinating Unit (PCU) with colleagues from the AQHEd-SL Partnership based in Freetown, Sierra Leone. The postholder will jointly manage this project with a Project Director from the University of Sierra Leone. S/he will work collaboratively with partners to oversee the delivery of the project and its monitoring, evaluation and learning objectives, ensuring that milestones of the project are met and activities are on target.  

The successful candidate is expected to spend 50% of the role on project management and 50% on monitoring, evaluation and learning. Both elements will involve capacity strengthening for the consortium, through formal training and informal support. They will work closely with the King’s Global Health Partnerships grant management teams in Freetown and London to manage relationships with the fund manager, and to oversee the finances and reporting of the project. 

Responsibilities include:

• Work in collaboration with Sierra Leone partners with regards to all aspects of the AQHEd-SL project, managing the implementation of the project to ensure that its strategic goals are achieved in accordance with SPHEIR objectives

• Day-to-day management of the AQHEd-SL project, including smooth management of workplans, and relationship management to ensure that project objectives are met. This will include developing and maintaining tracking project management tools

• Responsible for King’s reporting of activity & milestones, MEL and others; support the PCU with all reporting aspects as needed

• Support and provide capacity strengthening to Sierra Leonean partners with their project management and MEL systems, including developing tools and providing training and mentorship

• Manage relationships alongside partners within the partnership; build and maintain strong relationships with key stakeholders, including government officials, donors, partner NGOs and partner academic institutions  

• Responsible for developing and updating monitoring, evaluation and learning (MEL) systems in line with project needs and donor expectations

• Provide technical support to ensure that MEL systems are effectively implemented by team members across project partners, and lead MEL capacity building

• Work with partners to develop systems for learning to support an adaptive management approach to the project, facilitate the dissemination of learning through effectively communicating with partners, donors and other associate organisations

• Work with other PCU members to support the Project Management Board

• Responsible for the management of the risk register, including assessment and mitigation of risk

Student Hubs is looking for a new Chief Executive Officer

We are looking for an outstanding CEO committed to youth social action to lead Student Hubs through its next phase of development.

Student Hubs designs and delivers social action programmes for students in partnership with universities across the UK. Each year we support 2,500 students to take part in long-term volunteering, community action, impact consultancy, Service Learning and social innovation projects. This role is a fantastic opportunity to lead an exciting small charity working in the higher education sector.

This is a challenging and varied role, which will require you to lead and oversee a range of organisational functions. You’ll be setting the direction for a dynamic, fast-paced team full of people who are passionate about social impact and the student experience. You will receive support and space to rapidly develop professionally; this is a fantastic opportunity for significant learning and career progression.

The successful candidate will bring a track record of strategic leadership in the charity sector, higher education, youth social action or a related area. We will also consider candidates with experience transferable from another sector. They will need to help navigate Student Hubs through the extraordinary long-term challenges created by the coronavirus pandemic, while continuing to grow the organisation sustainably, develop partnerships and maintain a strong financial position.

Please visit our website to see our application pack with further information about Student Hubs and the role.

Deadline: 5pm, Monday 20 July 2020
Location: London preferred (remote working considered), with travel required to Hub cities
Start date: October 2020 preferred

We are looking for a security focussed IT Professional to join us as IT Security Analyst. You will conduct vulnerability assessments, monitor systems, networks and Web services for potential system breaches. You will research security trends and new methods and techniques used in unauthorised access of data to pre-empt and eliminate the possibility of a system breach. As well as technology specific training you will also be mentored by a qualified Information Security professional.

Working in more than 120 countries, we do whatever it takes to create breakthroughs in the way the world treats children. Our Support Services department provides leadership and direction in the business of running an efficient organisation and ensuring our resources are used to maximum effect. Together, we save children's lives, fight for their rights and help them fulfil their potential.

You will act as first line security event analyst, monitoring the Security Information and Event Management System whilst monitoring the alarm console, providing initial analysis of logs and network traffic and making security event determinations on alarm severity, escalation and response routing. You will deliver first level investigation and remediation activities as a member of the Security Incident Response Team and participate in Security Incident Response Team (SIRT) events. In addition you will:

• Conduct research and assessments of security events
• Provide analysis of firewall, IDS, anti-virus and other network sensor produced events and present findings as input to SIRT
• Participate in a Compliance/Vulnerability Assessment Scanning Capability, following a documented process for routine scanning of Inmarsat infrastructure and network elements
• Monitor threat and vulnerability news services for any relevant information that may impact installed infrastructure
• Help provide data protection and security guidance to the wider business.

To be successful in this role you will have a sound knowledge of IT security best practice, common attack types and detection or prevention methods and have an understanding of performing 1st level analysis and interpretation of information from SOC. With the ability to take a balanced pragmatic approach to decision making you will have strong attention to detail and be able to guide technical discussions with both technical and non-technical audiences. You will also have demonstrable experience of analysing and interpreting system, security and applications logs in order to diagnose faults and spot abnormal behaviours. In addition you will have:

• Experience using common network or security devices, such a routers, switches, hubs, firewalls or SIEMS
• Knowledge of information security frameworks including ISO 2700x, NIST and CESG advised best practice
• Knowledge of information security audit techniques, including management and testing of IT controls frameworks
• Experience in Tenable Network Security Nessus, BeyondTrust Retina or similar Vulnerability Assessment scanner operations for identifying network and platform risks and mis-configurations
• Excellent written, oral and presentation skills.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

Jobs are positioned within the salary structure on the basis of evaluation. New employees would normally be appointed at the bottom of the grade, however the appointed salary may also take into account the relevant experience a candidate brings to a role. Save the Children is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff.

Please note we will be interviewing on an ongoing basis. Interested candidates are encouraged to submit their applications asap.

We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBT+ and from different socio-economic and educational backgrounds, as these are underrepresented at Save the Children UK.

We are seeking a Carers Service Manager to cover maternity leave for up to one year.  This exciting opportunity will provide the right candidate with a chance to develop their leadership and management skills in a well-established carers charity in Central London.  The successful candidate will have previous experience of managing teams in a social care setting and will have extensive knowledge of the Social Care Act 2014 and experience in carrying out carer's assessments.

Salary: £31,000

Hours: 37.5 hours per week

Job Type: 12 months maternity contract

Location: Homeworking and City of Westminster and Royal Borough of Kensington and Chelsea, London

Application deadline: 21st July 2020

Interviews: w/b 3rd August 2020

Duties will include

• Ensure the smooth running of the Carers Hub and any other services in allocated boroughs, including planning, assigning and overseeing work to ensure contract targets are met
• Line manage front-line staff of 4 Caseworkers (3 in Westminster, 1 in Royal Borough of Kensington and Chelsea)
• Coordinate a regular programme of training for carers.
• Work with the Communications and Marketing Officer to devise excellent and relevant content for carers' events 
• Lead on actively developing strong relationships with local organisations and external stakeholders
• Lead on relationships with sub-contracted and partner organisations 
• Lead on delivering training about carers to professionals as required, including giving presentations, in partnership with carers.
• Ensure that carers’ rights, needs and views are included in all relevant local strategies and initiatives.
• Facilitate the coproduction of activities with carers through a variety of methods.
• Manage a demanding level of administrative work to a high standard
• Undertake a limited amount of direct work with carers – carry out detailed carers assessment and support plans that address carers’ needs in line with the Care Act 2014.
• Carry out casework with carers, including liaising with other agencies such as Local Authorities, NHS bodies and other voluntary organisations.

Person Specification 

Please write a covering letter detailing how you meet the criteria below – give examples of your work.  Candidates who do not provide a covering letter covering these points may not be shortlisted.

1. At least three years’ experience or working in the voluntary or charity sector.
2. Experience of public-facing service or project management in a similar field of work.
3. At least two years’ experience of line-managing teams of frontline staff.
4. Experience of building external partnership relationships through outreach, networking and influencing.
5. Substantial experience of working with a diverse range of clients with differing levels of needs.
6. Substantial experience of managing own caseload including maintaining detailed case notes.
7. Ability to balance a range of tasks with competing demands.
8. Ability to build, coach and manage effective teams.
9. Excellent IT skills, including use of Microsoft programmes and working with databases to run reports.
10. Ability to manage a high level of written and administrative work, including report-writing for a range of audiences.
11. Presentation skills.       
12. Knowledge of issues affecting unpaid carers.
13. Knowledge of relevant legislation, including the Care Act 2014, GDPR and Safeguarding.
14. Flexible, positive approach to work in a small team.
15. Passionate about providing high quality services to carers.
16. Proactive working style, attention to detail.
17. Commitment to equality and diversity.

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

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Senior Service Delivery Manager

Our client is seeking a female Senior Manager to provide strong and effective leadership and manage the effective delivery of trauma informed services across Avon and Somerset.

Due to the nature of the role applications are open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

Salary: £30,000 - £35,000 (dependent on previous experience)

Hours: Full Time - 37 hours per week – however 4 days a week or flexibility will be considered.

Duration: Permanent

Based: The role can be based from either the Bristol or Taunton Hub (Travel across the region is required) 

Benefits: 5% pension, 27 days annual leave + bank hols (pro rata)

Closing Date: 20th July 2020

About the role:

Our client is a charity that provides vital support to victim-survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES helping them to rebuild their lives. As Senior Service Delivery Manager you will provide strategic leadership and senior management of the service delivery and volunteer team.

You will ensure that victim-survivors of rape and sexual abuse can access trauma informed, safe, effective, holistic and accessible services to meet their needs. This will include the development of responsive new services, considering creative and innovative approaches to reducing waiting times for survivors and engaging with underserved communities. As part of the Senior Leadership Team you will be responsible for driving organisational change, improvement and embedding best practice across services in a growing organisation with a fast-moving funding environment. You may be required to deputise for the CEO on occasion.

About you:

To be successful in this role you will be a resilient leader, passionate about supporting women who have experienced sexual violence and show a commitment to the vision, mission, aims and values of the organisation, keeping the service user experience and voice at the heart of all work.

Some of the key skills and experience essential to this role are:

• Significant experience of leading, motivating, developing, and managing teams
• Experience in operational management with skills that are transferable to our client’s services
• Experience at senior level of successful financial management, including responsibility for multiple complex budgets
• A proven track record of business planning and managing a diverse range of services across a geographical region and multiple sites
• Ability to visualise, propose and implement changes to promote efficiencies and to develop and improve systems and procedures

Although not essential, experience of managing support services for people with complex needs, or clear understanding of trauma or sexual abuse and its impact would be highly beneficial for this role. As would a knowledge of safeguarding procedures, best practice, and legislation.

If you'd like to really make a difference and work for an organisation that believes and supports survivors of sexual violence, values diversity & inclusion and strives for attractive working conditions, then apply today! 

Our client values diversity and welcomes applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as BME, who are currently under-represented. They are a Disability Confident Committed Employer. Their current premises are wheelchair accessible.

*The post is subject to an enhanced DBS (CRB) check and open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

Other roles you may have experience of could include: Operations Manager, Head of Operations, Head of Service Development, Senior Service Delivery Manager, Sexual Assault and Abuse Support, ISVA, Operations manager- Domestic Abuse, Senior Service Manager, COO, Domestic Violence Programme Manager etc.

THE SPITALFIELDS CRYPT TRUST

JOB DESCRIPTION

Post Title Individual Giving Manager

Responsible to Head of Fundraising and Communications

Purpose of Post To lead, review and drive forward the strategy to grow income from individual giving. Managing the recruitment and development of individual donors; maximising income through one-off and regular donations, payroll giving, warm mailings, and other donor development activities.   

Salary £19,800 - £21,000 (£33,000 - £35,000 FTE)

Hours 22.5 hours per week (3 days per week)

Location Haggerston
 

Please send a CV and a covering letter as your application.

Introduction:

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Training and Development Centre), two supported houses and two social enterprises supporting people into long term recovery from addiction and homelessness. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets. Set up over 50 years ago, the charity was one of the first in the UK to provide shelter to homeless, alcoholic men.

In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

Role and Responsibilities:

The Individual Giving Manager is responsible for developing and maintaining relationships between SCT and individual supporters. The post holder will be responsible for identifying and maximising income through targeted communications and stewardship with potential and existing regular donors, high-value donors and patrons. They will also have line management responsibility for the Communications Officer who will be supporting the Individual Giving Manager to increase support from individuals alongside other organisational-wide tasks.

This will role will also include development of the mid level, Major donor and Legacy fundraising programmes.

At SCT the Fundraising and Communications Team works collaboratively to share ideas, knowledge, skills and experience to create a supportive culture. This is something we are proud of and believe enhances our success.

An excellent knowledge fundraising is essential together with the ability to inspire supporters to select SCT as their preferred charity.

INDIVIDUAL GIVING FUNDRAISING

• Develop and implement a strategy for Legacy, Individual, Mid level and Major Donor fundraising with the Head of Fundraising and Communications, adhering to agreed targets and plans
• Review and assess our existing supporters and produce solicitation plans depending on their giving potential.
• Work with the Communications Officer to plan and deliver a regular communications and engagements with individual supporters
• Own and manage the Etapestry database. Providing queries and reports for the team as needed, keeping abreast of improvements or developments with the system and ensuring that all relevant info is captured across the team.
• Maximise the value of current donors, offering different opportunities to engage with SCT.
• Recruit and develop committed givers, maximising income from this area, including encouraging lapsed donors to resume giving and upgrading gifts where appropriate
• Manage ongoing cold supporter recruitment
• Monitor the performance of all donor recruitment activities reporting to management and making recommendations for future investment
• Co-ordinate feedback and updates to committed and high value donors, ensuring that they are kept close to our work and continue to support us
• Work with and support a Fundraising Volunteer to achieve agreed fundraising targets
• Manage and organise relevant project information to support individual giving.
• Provide regular reports to Head of Fundraising and Communications on all fundraising activity, performance and income streams.

OTHER REQUIREMENTS

• To line manage the Communications Officer, ensuring they are meeting their objectives and directly supporting fundraising activities as well as their responsibilities for the wider organisational.
• To work with Head of Fundraising and Communications in developing new ideas for potential improvement or fundraising opportunities.
• Contribute to the targets and plans as agreed with the Head of Fundraising and Communications, whilst contributing to the planning process
• Maintain the security of sensitive personal and other confidential information
• Attend meetings and events as required, which may include some out of hours work
• Maintain a broad and detailed knowledge of the SCT’s services and funding needs
• Identifying own and other’s learning and development needs, liaising with the Head of Fundraising and Communications and attending training seminars, courses and study days as appropriate.
• Undertake such other reasonable duties that may be required from time to time

Person Specification

Essential

Desirable

Skills and Knowledge

• Excellent interpersonal and communication skills
• Ability to influence/persuade a wide range of stakeholders, including through face to face meetings
• Excellent IT skills including MS Word, Excel, Outlook and Powerpoint High level of accuracy and attention to detail
• Ability to prioritise and work to deadlines
• Has proven successbuilding and  increasing income fromindividual giving programme with a range of donors, including regular givers and major donors
• Excellent writing and proof reading skills
• Strong analytical, problem solving skills and methodical research skills with the ability to think creatively and strategically

• Knowledge of the sector
• Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and fundraising codes of practice and regulation

Experience 

• Minimum 3-years experience working in fundraising
• Proven experience and a recent track record of success in raising funds from individuals, including major donors (£10,000+) and direct mailings (physical and/or electronic)
• Experience of developing presentations for clients
• Experience of consistently meeting or exceeding targets
• Experience of databases and audience segmentation and use of data analytics

• Experience of fundraising in the voluntary sector
• Experience of developing relationships in local community
• Experience of creation of budget / forecasting
• Experience of using eTapestry/Raiser’s Edge database
• Experience of working in an organisation supporting individuals with addiction issues

Cultural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
• Makes effective, data-driven decisions.

Role Model / Leading by Example

• Is an inspiring role model for others, building trust,living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication

• Communicates clearly effectively, and honestly. Listens to others and adapts communication to suit them.

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.

Remote working or based at one of our Shelter Offices (to be discussed and confirmed)

Closing date: 19th July 2020 at 11.30pm. Interviews: Initial interviews : 29th and 30th July 2020. Final Interviews: 5th August 2020

Are you a highly skilled manager with proven experience of overseeing complex services, budgets and contract requirements in a large-scale operation across a wide geographical area, ideally in the voluntary/not for profit sector? Can you evidence where you have led change, driven efficiency and improved service effectiveness?
Then join Shelter as Head of Local Services - North and you could soon be responsible for the strategic and operational oversight of our Hubs in the North region, driving through a change programme that will revolutionise how our services are delivered.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

With more than 500 staff and an annual budget of over £20 million, our Local Community Services division provides expert advice and support over the phone and face-to-face from a national network of Shelter hubs. Our vision? For our hubs to be at the heart of their communities, bases for activism as well as for help and support. To deliver a personalised housing service developed with the local community, which brings together all of our resources and expertise to maximise our impact on local housing issues and needs. You’ll help make sure we do this in our North region.

About the Role
This high profile role is all about transforming, rather than simply managing, services. Indeed, we want you to deliver a change programme with your managers that will ensure hubs inspire and enable people to support us in delivering sustainable systemic change for individuals, the wider local homeless community and local homeless practice. This will involve a massive shift in mindset on how our services are delivered and we will look to you to make suggestions in how to bring about tangible improvements. This is not a static change programme, it will need to continuously improve in order to meet ever-changing demand and deliver high quality, integrated services that meet the holistic needs of those in housing need.

About you
To succeed, you’ll need significant experience of leading change, driving efficiency and improving service effectiveness, along with a track record of managing remote teams across a large geographical area in a matrix management framework. You’ll also need experience of engaging with communities, understanding how they operate and working with them to drive systemic change. The tenacity, persuasiveness and resilience it takes to build partnerships and deal with push backs is important too, as is the compassion and empathy it takes to work with service users and people with lived experience and volunteers. 

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our North Region management team and be the change you want to see in society. 

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

To apply please email your CV and a supporting statement that addresses the key criteria on the job description via the apply button.

Care about social mobility? Are you our next London Programme Officer?

We are working towards a day where no young person’s background determines their future. As an award-winning, fast-growing social enterprise our mission is to support young people from disadvantaged communities to identify and fulfil their potential. Working in partnership with schools, we deliver academic tutoring/coaching programmes that improve a pupil’s grades, confidence and independence so they can win places at top universities and high level apprenticeships.

Having turned six years old in February 2020, we’re at an exciting stage of growth and have ambitious plans to scale our impact and reach. Currently working across London, West Midlands, South West, we are looking to thoughtfully scale our aca- demic programmes into hard to reach deprivation areas. Over the next 3 years, we are aiming to support over 10,000 young people.

Role Description

London was our first hub. Since 2014, we have developed partnerships and relationships across the region with schools, universities and collaborators. We are now looking for a passionate new addition to join the team. We need an outgoing self-motivated person to enhance our work in the London region (including Reading and surrounding areas), making it a vibrant and exciting hub that delivers real social impact. At the forefront of the organisation, you will be responsible for maintaining partnerships, supporting tutors/coaches and delivering our programmes from volunteer recruitment all the way through to evaluation. This is an “in-at-the-deep-end” role and you will flourish in a small dynamic team with real influence. 

Key Areas of Responsibility

Contributing to the development of the London region:

• Generating new school leads and securing programmes
• Supporting a strong and supportive network of schools, Multi-Academy Trusts • (MATs), universities, corporate partners and others
• Ensuring retention of volunteer coaches (meeting minimum targets set • termly)
• Maintaining relationships with coaches, pupils and teachers

Create a thriving community of social mobility advocates among university students and young professionals:

• Meeting recruitment targets for tutors/coaches across London each term.
• Training volunteers in tutoring/coaching and our pedagogy.

Oversee multiple in-school and online programmes (university student led and peer to peer) across London:

• Setting timelines for programme start and finish dates
• Communicating with school staff weekly to provide feedback after sessions
• Visiting schools to oversee quality.
• Managing and running online sessions.

Programme Design and Delivery:

• Contributing to the design of current workshops and creating new workshops when needed
• Running in-school or digital workshops for groups of pupils (KS3-5) and facilitating university trips at the start and end of our programmes
• Line managing a team of Head Coaches:
• Delivering training for Head Coaches in London
• Holding 1-1 appraisals to monitor performance and set actions

Embodying our values (humility, high expectations, service, responsibility and resilience) and demonstrating commitment to our mission.

Person Specification

Essential characteristics and experience

• Passion for social mobility: we have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.
• Relationship building and facilitating: this a public-facing role so you will love delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (businesses, senior members of MATs, universities etc.
• Organisation: working in a fast paced young organisation you’ll be able to work between different programmes and workstreams.
• Independance: this role requires you to work independently/alone from time to time in the office and/or from home
• Resourcefulness: we’re a small, dedicated team - you must be a self-starter prepared for practical roles with lots of responsibility. A willingness to stay solution-focused with last minute challenges is a must!
• Young People: experience in a school or youth organisation/working with young people.
• Flexibility: the role will occasionally involve working evenings & weekends

Desirable knowledge/experience

• Experience working with young people in a school or youth work setting. • Experience recruiting volunteers
• Experience measuring and evaluating impact
• Knowledge of programme design, pedagogy or tutoring/coaching.
• Knowledge of UK schools and UK university sector.