Hub volunteer manager jobs

We are looking for resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).

As a new service, we have 4 x full time IDVA positions available. These posts are initially offered on a fixed-term basis for one year, with the potential for extension subject to future funding. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:

• Feel safer
• Feel informed about their rights and the criminal justice system
• Feel listened to and heard
• Be able to implement healthy coping mechanisms
• Be connected with services who are available to help them

Key Responsibilities:

• You will provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method.
• Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim.
• Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes.
• Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality
• Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations.

About You:

Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)

You will need:

• A strong understanding of domestic abuse and violence and the impact this has on victims.
• Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
• Experience of managing a caseload and keeping clear case management records.
• Experience of adapting communication styles to be able to effectively communicate.
• An understanding of trauma informed practice and how to implement this within your work
• A through understanding of the criminal justice system and the Victim's Code
• An understanding of confidentiality, safeguarding and other legal requirements
• Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages.
• Organised and methodical approach to work with the ability to plan, prioritise and organise workload

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible

Senior Corporate Partnerships Officer

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary

We’re looking for an ambitious and energetic Senior Corporate Partnerships Officer to join our small but mighty Partnerships and Philanthropy fundraising team. The team is made up of eight fundraisers focusing on securing high-value gifts with big impact, both from companies and from trusts and foundations.

Our perfect candidate will have experience in account management and/or new business, either within the charity or corporate sectors. We’re looking for someone with the confidence in securing, growing and managing a diverse fundraising portfolio. We want you to manage and land win-win partnerships that will make the biggest difference.

You’ll be a proactive self-starter with creative flair who has strong attention to detail and excellent account management, relationship building, pitching and writing skills. Success in the role will be measured through income targets, partnership satisfaction and engagement levels, renewal rates and contribution to long-term strategic goals.

In this job, you’ll work closely with the Senior Strategic Partnerships Manager, Corporate Partnerships Manager and wider corporate partnerships team to deliver excellent account management and driving renewals and growth, by providing our partners with an inspiring supporter experience. You’ll also have a new business target, to seek and secure innovative new partnerships with high-value companies. Your portfolio may include Charity-of-the-Year collaborations, nationwide campaign-based partnerships, multi-year partnerships with pharmaceutical companies, sponsorship and Cause Related Marketing (CRM) opportunities.

You'll be joining us on our ambitious and exciting journey, to win more of and grow our strategic, high-value partnerships. You’ll be instrumental in helping our team to reach our ambitious fundraising targets and ultimately improve the lives of everyone affected by bowel cancer.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Are you a passionate and experienced people manager with a love for animals? Do you thrive in a fast-paced environment where your management skills can truly make a difference?

We are seeking a professional and experienced Team Leader to join our Dog Team, responsible for the care and support of around 50 on-site dogs and a smaller number in foster homes for a 9 month fixed term contract.

As a Team Leader, Dogs you will oversee the entire pet journey from admission to rehoming whilst also having a specific area of focus and specialism. You will supervise day-to-day operations as point of contact whilst ensuring adherence to relevant policies, procedures, risk and safety assessments. Through a clear understanding of the pet's journey, you will focus on maximising throughput, resolving issues, and collaborating across departments.

As someone with strong problem-solving and coaching skills you will inspire and develop the team, managing and motivating your direct reports and the wider team to deliver on departmental goals. This will include working alongside other Team Leaders with recruitment, development and performance management to build a positive team culture.

This is a fantastic opportunity for someone with the right skills to make a significant impact in helping pets in need; last year Woodgreen provided safe shelter, specialist care, and a brighter future for hundreds of dogs.

This is a full time, 9 month fixed term contract opportunity working 37.5 hours a week to include 1 in 4 weekends. In return you will receive a salary of £28,873 (pro rata) per annum which will be complemented by;

• Pro rata equivalent of 36 days annual leave per year (inclusive of bank holidays)
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Personal Independence Coordinator

Salary £29,571.20 Full Time 35 hours per week

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator.

PICs work alongside health and care professionals within a neighbourhood team, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks. We have adapted our way of working in response to COVID, helping older people to access technology and connect in new and exciting ways.

Full training will be provided; the important qualities we are looking for are:

• Excellent communication and listening skills
• A positive attitude and the ability to problem solve
• A cheerful, friendly, outgoing personality
• Highly organised with the ability to manage multiple priorities
• The ability to work flexibly, alone and as part of a team.

We regret we shall not be able to contact applicants who are not shortlisted for interview.

Closing date for applications: 9am Wednesday 1st April 2026

Interview Dates: Wednesday 8th April 2026

We’re seeking a passionate Video and Photo Content Producer to help us tell powerful stories that inspire and engage. In this dynamic role, you’ll capture, edit, and produce high-quality video and photography that showcases our mission and connects with audiences across digital platforms and within churches. Working within our Fundraising and Communications department and liaising closely with our Department for World Mission, you’ll craft compelling narratives that show the impact of our work around the world to UK supporters. You'll ensure we represent the dignity of the people we work with and tell their stories with accuracy and care.     

If you’re creative, proactive, and organised this is your chance to make a real difference. You'll bring technical expertise in videography and photography and an ability to build relationships across teams and cultures. If creating content that matters excites you, we’d love to hear from you. 

The role will be hybrid, based in Didcot, with overseas travel expected.

Interviews will take place on 23 or 24 April 2026. Candidates are only required to attend one in‑person interview, based on their scheduled time slot. 

Location: HFFB Warehouse, Ravenscourt Road, W6 0UD
Salary: £36,000 per annum
 
Hammersmith and Fulham Foodbank is a well established and busy charity making a positive impact in our community. We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound support and working with partners to meet local needs. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.

At Hammersmith and Fulham Foodbank, our mission is to create a profound and lasting impact on our community, and we're looking for an experienced Operations Coordinator to join our team. In this pivotal role, you will be at the heart of our work, driving the enhancement of logistical operations that ensure a safe, compliant and efficient workspace. Your contribution will directly impact the lives of those who depend on our essential services.

Key responsibilities:

• Lead and ensure operational excellence: Oversee and maintain high-quality, client-centered operational services, while supporting volunteers and coordinating resources to meet established standards.
• Facilities and logistics management: Manage logistics, resources and facilities, including coordinating with key stakeholders, maintaining inventories and working with suppliers and partners.
• Compliance and Health & Safety: Act as the Health and Safety Lead, Data Protection Lead, and ensure adherence to policies and regulations, conducting and communicating risk assessments and maintaining a safe working environment.
• Collaborate closely with our dedicated team: Working closely with our Warehouse Coordinator, Volunteer Coordinator, Client Support Coordinator and Hub Supervisor, to ensure smooth logistics across our Hammersmith and Fulham centres.

What you'll bring:

• Proven experience in operational service delivery and policy documentation.
• A passion for creating positive change in your community.
• Exceptional organisational skills and an ability to lead in a dynamic environment.

What we’ll offer:

• Full-time (37.5 hrs), indefinite contract
• Competitive salary
• 33 days annual leave
• Generous pension scheme
• Competitive benefits
• Opportunities for professional growth

Application Deadline:

Please note that the closing date for applications is initially set for Monday 23rd March 2026, but depending on the number of applications received, we may bring this forward. We encourage early applications. 

We aim to interview on the following dates: Monday 30th and Tuesday 31st March 2026. 

Further details:

Location: Based at HFFB Warehouse, Ravenscourt Road, W6 0UD, with regular visits to all other local Foodbank centres (see locations page of our website). Opportunity for some home working by arrangement.

Requirements: An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.

REF-226 997

Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and would particularly welcome applications from residents of Hammersmith and Fulham.
Strictly no agencies, please.

About Hammersmith and Fulham Foodbank: 

We are the Hammersmith and Fulham Foodbank, an independent charity, and a proud member of the Trussell Trust Foodbank Network, providing a range of essential services for people who need help in our community. Our mission is the prevention and relief from poverty. But we don’t ‘just’ provide food. We know that by the time someone comes to the Foodbank, there may be wider issues needing support, which is why we also offer professional advice through our partners, such as Citizens Advice H&F and connect people with a breadth of local support. We achieve a life-changing impact through our foodbank sessions and our Hub on the White City Estate. We believe in helping the whole person, responding to the changing needs we see, and we push for early intervention in our borough to avoid people reaching crisis.

Severn Arts is an ambitious, evolving arts charity and one of the national Music Hubs for Herefordshire and Worcestershire. We are looking for people who want to ensure the creative sector flourishes, and that the value of the arts is recognised as a contributor to society, and to creating confident, empowered communities. 

In our new Chief Executive, we seek a leader with the experience and ambition to build on the momentum we have, to strengthen organisational resilience, grow audiences and foster relationships with partners and stakeholders. The successful candidate will work with the Senior Leadership Team as we embark on a new 3-year Business Plan cycle to design and implement innovative and creative strategies that align with our strategic aims.

The new Chief Executive will be instrumental in advocating for the work we do, growing the business, and promoting the opportunities Severn Arts brings to children and young people and the wider community of Worcestershire.

Severn Arts has been through significant transformational change since its inception and has accomplished a great deal through diversifying into large-scale project delivery, community engagement and music projects aimed at providing access for all to high-quality experiences that are sustainable and life-affirming. We are in year two of a new three-year business plan period and the potential to grow our offer and increase our impact is great. Joining at this time in our history would enable the right candidate to have significant influence in taking the charity forward.

Main purpose of the role: To provide leadership to the organisation working with the Senior Leadership Team to develop, deliver and evaluate our agreed strategic business plan; promote growth and sustainability, and foster a positive, inspiring work environment that empowers our teams to deliver our vision and goals.

• Lead the charity’s vision, values and strategic direction working closely with Trustees to ensure a resilient, ambitious organisation that connects communities through creative endeavour and engagement.
• Support the Chair of Trustees to ensure that the Board and sub committees are equipped and informed, enabling effective and appropriate governance.
• Drive the successful development of income generation through successful fundraising and partnership development to ensure Severn Arts' sustainability.
• Work with and support the Director of Operations and Resources to develop and implement an informed financial plan and be accountable for the annual budget.
• Build and maintain key relationships with stakeholders locally, regionally, and nationally and be an ambassador and spokesperson for the organisation.
• Work and negotiate with strategic funding partners to ensure that outcomes and KPIs are aligned and delivered for the benefit of our audiences and users and for the long-term sustainability of Severn Arts.
• Provide leadership across the organisation and ensure Inclusion, Diversity, Equity and Access is embedded into all aspects of our work, team, and offer.
• Ensure a joined up, supportive working environment that sets out clear values, encourages creativity and contributions from everyone and enables the staff team, volunteers and our Board to flourish and thrive.
• Overall responsibility for adherence to all company policies and working practices.

This post is subject to a criminal record check under the arrangements established by the Disclosure and Barring Service.

In this role, you will: 
• Build meaningful relationships with underserved communities
• Co‑design outreach activities and culturally relevant support pathways
• Lead engagement in local communities to reduce health inequalities
• Deliver workshops, presentations, and targeted awareness campaigns
• Develop partnerships with PCNs, ICS colleagues, public health teams and VCSE organisations
• Help ensure individuals affected by cancer know how and where to access support

We’re looking for someone who:
✔ Understands community development and health inequalities
✔ Has experience engaging diverse communities
✔ Communicates with empathy, clarity and cultural humility
✔ Can design inclusive workshops, events and engagement activities
✔ Has strong digital and social media skills
✔ Is committed to equity, diversity and anti‑discriminatory practice

This is a meaningful opportunity to join a compassionate team and directly influence better outcomes for people affected by cancer.

Apply via our website: Self Help UK/Recruitment
Closing date: Wednesday 25th March 2026

Job Title: Heritage Engagement Officer
Salary: £27,855 – £31,097 per annum, pro rata
Hours: Part Time – 22.5 hours per week
Contract: 2 Year Fixed Term
Location: Heritage Centre, Spa Well Rd, Winlaton Mill, Blaydon-on-Tyne, NE21 6RU

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years’ experience creating greener, healthier and more resilient places across the region. Our mission focuses on Improving People’s Prospects, Creating Better Places, and Promoting Greener Living, supporting communities to thrive no matter the challenges they face.

A key part of our work is the Land of Oak & Iron Heritage Centre in Winlaton Mill, a unique visitor hub set in the beautiful Derwent Valley. Operated by Groundwork, the centre showcases the area’s rich natural, industrial and cultural heritage, hosts year‑round events and activities for all ages, and features a café and community space that directly supports local environmental and heritage projects.

About the role

The Land of Oak & Iron is a unique landscape filled with centuries of industrial history, vibrant woodlands, cultural traditions and iconic wildlife. With support from National Lottery Heritage funding, we are delivering an exciting programme that will strengthen heritage connections across the valley.

As our Heritage Engagement Officer, you will play a central role in capturing stories, developing engaging resources, enhancing the Heritage Centre experience and building strong connections with volunteers, community groups, artists, schools and heritage partners.

This role is perfect for someone who loves working with people, is passionate about storytelling, and is excited to help preserve and promote local heritage for future generations.

About you

We’re looking for someone who is:

• Passionate about heritage, community storytelling and local history.
• Confident engaging with people from all backgrounds.
• Creative, organised and able to lead on heritage interpretation projects.
• Experienced in working with volunteers or community groups.
• Comfortable working flexibly, including some evenings and weekends.

Closing date: Midnight on Sunday 5th April 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.

We are looking for a Partnerships Officer to join our busy and ambitious Corporate Partnerships team.  You will help build and grow meaningful relationships with businesses that support our mission to tackle hunger. You will manage a portfolio of small to medium-sized corporate partners, providing excellent stewardship to maximise fundraising, deepen engagement and ensure partnerships continue to grow in value and impact.

You will also support the development of key strategic partnerships and contribute to the delivery of high-profile campaigns with the hospitality and restaurant sector. Alongside this, you will help identify and cultivate new corporate supporters through prospect research, proposals and outreach, working collaboratively across the organisation to strengthen partnerships and generate sustainable income for our work.

You will be joining our Partnerships team at an exciting time as we continue to deliver against our outcome focused strategy, which puts partnership at the heart of all that we do. The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger.  For more detailed information on the roles, please download the attached pdf Job description.

Closing Date: 19-April-2026 23:30 Interview Date: w/c 27 April 2026

Please read the following carefully before making your application:

Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.

• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the CharityJob helpdesk

Location: Doncaster - linked to Sheffield Hub

This can be a hybrid role based on service demands

Salary: Grade 5 - £37,739 or Grade 6 - £43,338 depending on experience

Hours: Full time - 35 per week

Contract: Permanent 

Closing date: Thursday 26th March 2026 at 11.30 pm

Join Shelter as a Housing Solicitor, in our mission to drive systemic change and fight for Justice.

If you are a dedicated Solicitor with a strong commitment to addressing the housing crisis we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Solicitor to defend the right to a safe, and secure home.

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.

About the role

Based in with our partner organisation, Housing for Young People in Doncaster, you will ensure you deliver high quality legal services through casework and ensuring Legal Aid contract requirements and performance targets are met.

You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Managing Solicitor and the Hub.

About You

In this role, you will:

• Be a qualified Solicitor - we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work
• Deliver high-quality legal advice and representation under our work as part of the Housing Loss Prevention Service, which provides free legal advice and court representation to anyone at risk of losing their home.
• Challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation
• Work closely with our Sheffield team to strengthen housing rights awareness across the
• Support Trainee Solicitors and Legal Advisers, ensuring high professional standards and compliance.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

Our teams are enthusiastic, driven and champions for fighting the housing injustice.  Our teams whilst generating an income also address the housing crisis.

You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across South Yorkshire. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Domestic Abuse Caseworker

We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based in Basingstoke.  This role is office based and regular travel throughout the region will be required. 

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Position: 6580 Caseworker Domestic Abuse

Location: Hampshire and Isle of Wight

Hours: Full time 37.5 hours per week (Monday to Friday shifts between 9am-7pm, usually 2 x late shifts per week & 1 in 4 Saturdays 8am-4pm with a day off in lieu) with flexible working

Contract: Permanent

Salary: £26,830.20 per annum

Closing Date: 14/04/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process.
• Conduct risk and needs assessments, ensuring each victim receives tailored support and information.
• Identify barriers to accessing services and work with partners to provide ongoing support.
• Keep accurate and confidential case records on a bespoke case management system
• Make calls to offer support to victims of domestic abuse, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
• Liaise and actively engage with other local providers to share information on the service offer
• Work as part of a team with staff and the volunteer team to provide a seamless service to clients

About You

You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting.  Experience in managing a caseload and of completing risk and needs assessments would be beneficial. 

You will need:

• Strong written and verbal communication skills.
• Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
• Good organisational and time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team and independently
• To develop and maintain partnerships with internal and external organisations.
• The ability to maintain professional boundaries and confidentiality.
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.  If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Benefits

The competitive rewards and benefits package includes:

• Flexible Working Options.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Hammersmith and Fulham Foodbank is a well established and busy charity making a positive impact in our community. We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound support and working with partners to meet local needs. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.
 
At Hammersmith and Fulham Foodbank, our mission is to create a profound and lasting impact on our community, and we're looking for an Administrator. This critical role will be the front face of our organisation and so a range of high-quality skills is required to deal with donors, funders, partner agencies and those needing a foodbank. All our services are delivered with dignity and compassion, but we also have eligibility criteria and limits on what we can offer. 
 
We are an organised and efficient team and passionate about supporting those who need us and connecting people with the broad support to make a difference in people's lives. If you feel you can add value and positivity to our organisation, please apply as soon as you can.
 
Key responsibilities:

• Administration and Customer Service – ensure comprehensive admin support across our departments and with stakeholders externally. Use your high-quality customer service skills to support our clients and their needs.
• Resource Management – resource management of our non-food resources across our sites, collaborating with staff and volunteers whilst managing inventory systems and completing required checks.
• Home Delivery Admin – support our home delivery requests, liaising with relevant coordinators internally, supporting the effective organisation and delivery of resources, and supporting our volunteers to make successful home deliveries.

 
What you'll bring:

• Experience in dealing with a range of stakeholders and using high-quality customer service skills
• Experience in effective delivery of supporting wide-ranging administration tasks, whilst comfortable learning and working with new and varied technology
• An adaptable and empathetic approach, using your initiative and identifying solutions to the benefit of our service and our clients
• A commitment to social justice, equity, diversity, and inclusion
• Excellent interpersonal skills, with good communication skills (both written and verbal).

 
Requirements: An Enhanced DBS check is required for this role as we work with vulnerable people in society.
 
What we’ll offer:

• Full-time (37.5 hrs), indefinite contract
• Competitive salary
• 33 days annual leave
• Generous pension scheme
• Competitive benefits
• Opportunities for professional growth
• Opportunity to work with a talented and committed team of staff and volunteers to support the needs of our community.

 
Application Deadline:
 
Please note that the closing date for applications is initially set for Monday 30th March 2026, but depending on the number of applications received, we may bring this forward. We encourage early applications. 
We aim to interview on the following dates: Wednesday 15th and Thursday 16th April 2026. 
 
Further details:
 
Location: Based at HFFB Warehouse, Ravenscourt Road, W6 0UD, with regular visits to all other local Foodbank centres (see locations page of our website). Opportunity for some home working by arrangement.
 
Requirements: An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.
 
Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and would particularly welcome applications from residents of Hammersmith and Fulham.
 
Strictly no agencies, please.
 
About Hammersmith and Fulham Foodbank: 
 
We are the Hammersmith and Fulham Foodbank, an independent charity, and a proud member of the Trussell Trust Foodbank Network, providing a range of essential services for people who need help in our community. Our mission is the prevention and relief from poverty. But we don’t ‘just’ provide food. We know that by the time someone comes to the Foodbank, there may be wider issues needing support, which is why we also offer professional advice through our partners, such as Citizens Advice H&F and connect people with a breadth of local support. We achieve a life-changing impact through our foodbank sessions and our Hub on the White City Estate. We believe in helping the whole person, responding to the changing needs we see, and we push for early intervention in our borough to avoid people reaching crisis.
 
REF-227 200

We have an exciting opportunity for a Family Caseworker to join the Victims of Terrorism Unit (VTU) Hub team in our national hub for 37.5 hours a week.

Do you want to be of a dynamic team and make a difference to victims and survivors of terrorism? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

You will provide trauma informed support to service users impacted by terrorism. Service users are at the heart of the work we do; working with the family, you will undertake a comprehensive needs assessment to agree a bespoke Support Plan that will include exploring the needs of children and young people within the family.

You will manage a caseload, completing actions agreed on Support Plans and reviewing needs with service users on a regular basis. You will advocate for service users with external stakeholders, agencies and aspects of the criminal justice system. You will build constructive relationships with these stakeholders whilst maintaining the highest standards of confidentiality and work collaboratively across VS.

You will support the Team Leader and Operations Manager in delivery of training and information presentations across a range of stakeholders both in person and online. This may require substantial travel and overnight stays.

Key Responsibilities:

You will have resilience and adaptability; understand the importance of professional boundaries; possess strong listening skills and the ability to demonstrate empathy.

You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.

As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.

You will need:

• Understanding of the impact of crime on victims.
• Effective verbal and written communication skills.
• Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities.
• Ability to work independently and as part of a team.
• A successful track record of building effective working relationships across internal and external stakeholders.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.