Human resources coordinator jobs

About the role

The HR Coordinator will play a key role in supporting the smooth running of The Brilliant Club’s HR operations. Sitting within a wider HR team, this role is primarily focused on delivering high quality administrative support across the employee lifecycle, particularly in relation to attraction, recruitment, selection, onboarding and offboarding activity.

Working closely with the HR Director and wider HR team, the HR Coordinator will help ensure that HR processes are delivered efficiently, consistently and with excellent attention to detail. The role will involve maintaining accurate employee records within our HR system (Personio), coordinating recruitment administration, supporting compliance processes and assisting with a range of people-related activities across the organisation.

Alongside core HR administration, the HR Coordinator will also have the opportunity to support wider HR and organisational projects, including elements of equality, diversity and inclusion work, process improvement initiatives and systems development. At times, the role may also involve supporting related administrative activity connected to our tutor workforce and wider operations processes.

This role would suit someone with strong organisational and administrative skills who thrives in a fast paced, detail-oriented environment and enjoys balancing multiple priorities. We are looking for someone who is proactive, flexible and willing to get stuck into a broad range of work, including opportunities that may sit slightly outside of their immediate remit in order to support their own development and the wider team.

Prior HR experience is not essential, however a genuine interest in HR, people, culture and organisational development is strongly encouraged and desirable. This is an excellent opportunity for someone who is looking to build a career within HR and develop their skills within a supportive, collaborative and mission-driven organisation.

About you

The role will best suit someone who

• Essential – Excellent organisational and time management skills, with the ability to manage competing priorities effectively, work independently and exercise good judgement around when to escalate issues or seek support.
• Essential – Strong attention to detail and accuracy, with the ability to manage sensitive and confidential information with discretion and professionalism.
• Essential – Strong written and verbal communication skills, including the ability to tailor communication to different audiences and present information clearly and professionally.
• Essential – Good numerical and mathematical ability, including confidence working with proportions and calculations relating to employee entitlements. Training will be provided, however an aptitude and awareness around working with numbers is essential.
• Essential – A proactive and solutions-focused approach to problem solving, with the ability to work both independently and collaboratively as part of a team.
• Essential – A demonstrable passion for The Brilliant Club’s mission to increase access to higher education for underrepresented groups.
• Essential – An interest in HR, people management, culture or organisational development, alongside a willingness to learn and develop within the role.
• Essential – Adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training.
• Desirable – Previous experience in an administrative role, particularly within a busy or fast paced environment.
• Desirable – Experience of working in a small or medium-sized charity or education environment.
• Desirable – Experience of working with HR systems, databases or managing sensitive employee data.

Based at our Head Office in Leatherhead, Surrey, KT22 0BX

Status:       Permanent 

Salary:       Band 5, £31,049 - £33,487, per annum, pro rata, dependent on
                     experience, plus 5% Outer London Fringe Allowance 

Hours:       Part-time, 20 hours per week, hybrid working available 

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About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century, we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD) resulting from military service. We have teams across the UK providing online and in-person treatment and support, depending on the individual’s needs and circumstances of those who need us.

About the role:

Join our HR team and play a key role in supporting people across the organisation.

In this position, you’ll provide a high-quality, efficient administrative service to the wider HR function, ensuring every stage of the employee lifecycle runs smoothly - from onboarding through to ongoing support. You’ll take ownership of maintaining accurate records and ensuring full compliance with essential checks, including DBS, PVG, Access NI, and professional registrations.

Working closely with the Payroll team, you’ll also help ensure payroll processes are completed accurately and on time, contributing to a seamless experience for all employees.

This is a great opportunity for someone who is detail-oriented, organised, and passionate about delivering excellent HR support within a purpose-driven charity environment.

This role is subject to a DBS check.

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          27 days annual leave, with an increase to 30 days annual leave upon
           5 years of continuous service, plus bank holidays and an additional
           increase to 33 days annual leave upon 10 years continuous service,
           plus bank holidays. 

•       Competitive stakeholder pension scheme - contributions matched up to
           11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme

HR Administrator

Location: Edinburgh, Stepps, Rachel House (Kinross) or Robin House (Balloch) (Hybrid)

Salary: £28,703 - £30,869 per annum (pro rata)

Contract Type: Temporary for ~12 months, Part time: 30 hours per week

Closing Date: 14/06/2026 23:59

The Vacancy

People are at the heart of everything we do. We are looking for an experienced HR Administrator to join our HR team who shares that belief. As our new HR Administrator, you will be the friendly, organised, and detail focused backbone of our HR and Recruitment operations.

You will provide a full range of transactional Human Resources (HR) administrative tasks to support the functioning of the People Team. Main tasks include recruitment and selection, payroll and contractual administration and data management.

The role sits within the People and Strategy Directorate, working alongside our Learning and Organisational Development, Strategy and Volunteering colleagues.

This is a temporary post for approximately 12 months to cover a period of Maternity Leave.

Role Overview

As an HR Administrator, you will play a pivotal role in shaping our organisational success. Working as part of a friendly team, you'll provide essential support to our colleagues across CHAS. Your responsibilities will include:

• Fostering a positive work environment that values diversity and inclusion
• Managing HR processes to ensure seamless operations and compliance
• Providing support to employees, helping to create an environment where they can thrive
• Managing a busy HR inbox, dealing with a variety of queries, including access requests, management information, payroll queries, contractual changes and reporting/compliance requirements. 
• Delivering a compliant and positive pre-boarding experience, ensuring new starts feel supported and well-informed from the moment they accept their offer
• Work with our HR Coordinator to provide Payroll Support: Repackage and prepare HR data for submission to our payroll provider, ensuring deadlines and data quality standards are met.
• Maintain and update our HR Information System (HRIS), ensuring data accuracy and integrity.
• Generate regular and ad-hoc reports from the HRIS to support decision-making and compliance.
• Collaborating with our wider team to develop and implement initiatives that align with our organisational purpose

About You

To be successful in this role, you will have skill and experience in the following areas:

• Demonstrable knowledge of HR and/or Recruitment administrative processes and procedures
• Systems experience including HRIS and/or ATS.
• Demonstrable working knowledge of Microsoft Office software, specifically Outlook, Word, Excel and SharePoint
• Advanced keyboard skills
• Excellent verbal and written communication skills, and the ability to interact with people at all levels
• Highly developed planning and organisational skills
• Ability to prioritise and manage own workload and work on own initiative
• A calm, logical and methodical approach, often working under pressure to tight deadlines
• Excellent degree of accuracy and attention to detail
• Good time management skills

About CHAS

At CHAS, we support families during the toughest of times. Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. As an HR Administrator, you will be instrumental in achieving this vision by providing valuable HR and recruitment administrative support and guidance to employees throughout their employment with CHAS. 

We offer

• Flexible Working: our team works flexibly and in a hybrid manner with time split between at home and onsite in our various locations. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you
• Development Opportunities: exposure to a wide variety of HR and recruitment business as usual activities as well as projects, with regular opportunities to engage in continuous structured internal and external learning.
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave policy and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Further Information and How to Apply

If this sounds like you, we would love you to apply! Click apply and you will be redirected to our careers site where you can complete your application.

The Union of Students are looking for a Payroll Senior Coordinator to assist the Head of Finance in the smooth running of the Union Finance Department. They will be responsible for the accurate and timely processing of payroll, helping to maintain precise financial records, and ensuring compliance with all relevant payroll regulations. This role involves collaborating with the Human Resources team to manage employee data and contribute to the smooth operation of the wider finance team. The post holder will assist in the preparation of accurate and timely Financial Management accounts and oversee the Sales Ledger and Finance Coordinator role ensuring that the sales ledger invoices are accurate and income is received. They will pay attention to detail and can work in a busy environment and to tight deadlines. It is expected that they will provide cover for the finance team in periods of absence as other team members would be expected to provide cover for this role under the same circumstances. As a member of the Union of Students the post holder will contribute to and support the delivery of our Strategic Plan.

Main Responsibilities

Payroll Management

• Manage end-to-end administration of permanent and student payrolls using SAGE.
• Ensure full compliance with HMRC, pension and statutory requirements.
• Process monthly and four‑weekly payrolls, including timesheets, holiday pay and accruals.
• Maintain accurate payroll records, cost centre allocations and control account reconciliations.
• Complete all HMRC submissions (RTI, PAYE, P60s, P11Ds, P45s, Class 1A NI).
• Administer pension schemes, including monthly payments, annual reviews and statutory re‑enrolment.
• Manage payroll-related benefits including car parking deductions and healthcare schemes.
• Act as a payroll point of contact for staff, providing guidance and resolving queries.

Human Resources Administration

• Coordinate documentation for new starters and leavers, including right‑to‑work checks.
• Maintain accurate employee records across HR systems and master spreadsheets.
• Administer holiday entitlements, pro‑rata calculations and service‑based enhancements.
• Monitor sickness absence and trigger alerts in line with organisational policy.
• Act as first point of contact for routine HR queries and provide basic workforce reporting.
• Support day‑to‑day HR administration to ensure smooth organisational operations.

Financial Management & Reporting

• Support the Head of Finance in producing high‑quality, timely financial management information.
• Prepare monthly cost centre reports and ensure journals are accurate and submitted on schedule.
• Oversee sales ledger activity, ensuring invoices are accurate and income is received promptly.
• Identify and escalate financial risks or issues as they arise.
• Contribute to business case development and continuous improvement initiatives across teams.

The Union’s mission is to represent, support and empower students by championing their voices and interests at every level. Rooted in our values that we care for each other, we are better together, we share success and we are positive, we work to ensure every student feels included, supported and able to thrive. Through advocacy, collaboration and student‑led activity, we create opportunities for students to shape their experience, overcome barriers and make a positive impact within the University and beyond.

Operations Coordinator (maternity leave cover)​

We are recruiting a fixed term Operations Coordinator (maternity leave cover) to join our team. This role will be responsible for coordinating our Finance and HR administration as well as providing Executive Assistant support to the Director.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol,
• have experience of Finance and/or HR coordination, with excellent organisation skills
• have excellent time-management, attention to detail and be a skilled and effective communicator, both in writing and orally, with a range of people and agencies
• be proactive, self-motivated and confident to take initiative
• enjoy working as part of a small and busy team

The Job description, person specification and application form are available below. 

If you have any questions, please contact us using the HR email address in the application form and please share with anybody you think might be interested in joining our brilliant team!

• Closing date: Tuesday 30th June 2026 
• Interviews: Wednesday 22nd July 2026
• Start date: Week beginning 7th September 2026

People & Governance Coordinator

The People & Governance Coordinator is a varied and rewarding role at the heart of The Pankhurst Trust (incorporating Manchester Women's Aid), offering the opportunity to develop a career in HR while supporting people, culture and governance across the organisation.

About Us

The Pankhurst Trust (Incorporating Manchester Women's Aid) is a Manchester-based charity supporting women, children and communities affected by domestic abuse.

Our mission is to help people live lives free from abuse through services that support safety, recovery, independence and empowerment. Based at the Pankhurst Centre, the birthplace of the suffragette movement, we are proud to continue a legacy of women's activism, equality and social change.

About the Role

As part of our Central Services team, you'll help create a positive employee experience across the organisation. From recruitment and onboarding to learning, wellbeing and employee relations, you'll support the people practices that enable our staff and volunteers to deliver life-changing services.

You'll also play an important role in supporting the governance of the charity, acting as a key point of contact for Trustees and Board sub-committees and helping to ensure effective decision-making and accountability.

This is an excellent opportunity for someone looking to build a long-term career in HR, People Management or Organisational Development. You'll gain experience across the full employee lifecycle, contribute to strategic projects and develop an understanding of charity governance within a supportive and values-led organisation.

As part of the role, you'll be supported to complete a Level 5 People Professional Apprenticeship, leading to a recognised CIPD qualification.

What You'll Be Doing

• Coordinating recruitment, onboarding and employee lifecycle processes

• Supporting managers and colleagues with day-to-day people queries

• Maintaining accurate, confidential and audit-ready records

• Reviewing and improving HR and people processes

• Producing reports and insights from people data

• Coordinating Board and sub-committee meetings, papers, minutes and action logs

• Supporting governance processes and Trustee administration

• Working with colleagues across Volunteering, Training and Central Services on organisational projects

• Supervising and supporting Business Support Officers

• Contributing to a positive, inclusive and values-led culture

About You

You'll enjoy supporting others, building strong relationships and helping things run smoothly behind the scenes. You'll be organised, proactive and comfortable balancing competing priorities while handling sensitive information with professionalism and discretion.

You'll be motivated by the opportunity to contribute to a feminist, trauma-informed organisation and will have:

• A strong interest in HR, Governance, Organisational Development or People Management

• Experience providing administrative support in a professional environment

• Excellent organisational and prioritisation skills

• The ability to build strong, trusting relationships with a variety of stakeholders

• Confidence coordinating projects and supporting colleagues

• A proactive approach to problem solving and process improvement

• The ability to analyse information and present meaningful insights

• Good IT skills, including Microsoft Office applications

• High levels of accuracy, attention to detail and confidentiality

Previous HR administration experience would be beneficial but is not essential. We welcome candidates who can demonstrate transferable skills, a commitment to learning and a passion for supporting people and organisational success.

Key Dates

Closing Date: 29 June 2026, 5pm
Interviews: Week commencing 6 July 2026 (Central Manchester)

30-37 hours per week / 12 months fixed-term contract / £33,075 per annum, pro rata / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office/on site and up to two days working from home, working Monday to Thursday 0900-1700, Friday 0900-1630

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

We are looking for a Project Coordinator to provide high quality administrative and coordination support to the People and Programmes function, with a focus on supporting the delivery of priority projects and improvement activity.

The postholder will play a key role in ensuring that projects and strategic initiatives are well-coordinated, effectively documented, and delivered on time. This includes maintaining accurate records, tracking progress against plans, supporting governance processes, and enabling clear communication across teams.

The role requires strong organisation, attention to detail, and the ability to work collaboratively with colleagues at all levels to ensure actions are followed through and outcomes are achieved. This is a pivotal role at the heart of our organisation, ensuring leaders can focus on making a bigger impact on the lives of children and young people.

In delivering the role, you will:

• Maintain project documentation (plans, logs, risk registers) and track progress against milestones
• Organise and support meetings, including agendas, notes and action follow-ups
• Produce reports, dashboards and updates for leadership, committees and trustees
• Manage and maintain data, KPIs, databases and digital platforms (e.g. SharePoint)
• Support communications through reports, presentations and intranet content
• Coordinate policy tracking and approval processes
• Support delivery of key Forums (EDI, Safeguarding) and wider team priorities
• Provide general administrative support, including occasional reception cover

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

We are looking for a highly organised individual with experience in project support, PMO, or administrative roles. You will be confident managing multiple priorities, maintaining accurate project documentation, and using reporting tools to track and communicate progress. With excellent written and verbal communication skills, you will be comfortable collaborating with stakeholders and working with data to produce clear, insightful reports.

You bring a high level of attention to detail and accuracy, alongside strong planning and time management skills. Proficiency in Microsoft 365 and a range of digital tools is essential. You thrive in a fast-paced environment, with the ability to balance competing priorities and consistently deliver high-quality results to tight deadlines.

CLOSING DATE: Tuesday 23 June 2026 at midnight. Intial first stage remote interviews proposed for 25 Thursday - 26 Friday June and second stage in-person interviews proposed for Tuesday 30 June.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Help build the future of advice services in Barking & Dagenham

Citizens Advice Barking & Dagenham is looking for an enthusiastic and organised Volunteer Coordinator to lead the recruitment, training, development and support of our volunteers.

Volunteers are at the heart of everything we do. This is an exciting opportunity to shape and strengthen our volunteer programme, helping local people gain skills and confidence while ensuring residents continue to receive high-quality advice and support.

You will lead volunteer recruitment and onboarding, coordinate training and development pathways, support volunteer wellbeing and retention, and work closely with managers to build a skilled and resilient workforce.

We are looking for someone who has:

• Experience coordinating volunteers, training or workforce development
• Strong organisational and communication skills
• Experience supporting people from diverse backgrounds
• A commitment to inclusion, learning and personal development
• The ability to build relationships with community organisations, colleges and local partners

Experience within the Citizens Advice network would be an advantage but is not essential.

What we offer

• Salary of £37,134 per annum
• 33 days annual leave including public holidays
• 3% employer pension contribution
• Flexible and hybrid working arrangements
• Ongoing training and professional development
• The opportunity to make a real difference in one of London's most diverse communities

Citizens Advice Barking & Dagenham is an equal opportunities employer and welcomes applications from all sections of the community.

Closing Date: 9.00am, 15 June 2026
Interviews: Week commencing 22 June 2026

FTWW is looking for a Communications Coordinator! The successful candidate will develop and grow the organisation’s online platform, including sharing information, resources and signposting within FTWW’s pan-Wales virtual peer support community and beyond.

The role is full-time (0.8 FTE considered for the right candidate), home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage. We work flexibly, but core working hours are between 10am-4pm, and the successful candidate will be expected to work some evening and weekends, as required.

We are a small but mighty charity where no two days are the same. You may be involved in promoting a focus group to our members one day and meeting with a journalist the next. We currently have over 100 registered volunteers and over 2000 members of our online community, and you will work closely with our Volunteer & Community Coordinator to ensure that our members are at the heart of what we do.

The ability to speak Welsh, or a willingness to learn, is desirable.

Successful applicants will need to complete a basic DBS check and provide references before any offer of employment is made.

As a Disabled People’s Organisation, we recognise that AI can be a helpful tool for structuring written applications. We ask that, if you choose to use AI, your application remains an accurate and authentic reflection of your own experiences, skills, perspectives, and voice.

For more information, including accessible formats, please see the attached document.

Interviews will be held via Microsoft Teams, in the week commencing 6th July.

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Mae FTWW yn chwilio am Gydlynydd Cyfathrebu! Bydd yr ymgeisydd llwyddiannus yn datblygu ac yn tyfu platfform ar-lein y sefydliad, gan gynnwys rhannu gwybodaeth, adnoddau, a chyfeirio, o fewn cymuned rithwir FTWW sy’n darparu cefnogaeth gan gymheiriaid i bobl ym mhob cwr o Gymru a thu hwnt.

Mae hon yn swydd amser llawn (ystyrir 0.8 FTE ar gyfer yr ymgeisydd iawn), wedi’i lleoli gartref yng Nghymru, â theithio achlysurol i ddigwyddiadau a chyfarfodydd, felly byddai trwydded yrru a mynediad at gar yn fanteisiol. Rydym yn gweithio’n hyblyg, ond yr oriau gwaith craidd yw rhwng 10am a 4pm, a disgwylir i’r ymgeisydd llwyddiannus weithio ambell gyda’r nos a phenwythnos, yn ôl y galw.

Rydym yn elusen fach ond pwerus lle mae pob diwrnod yn wahanol. Gallech fod yn ymwneud â hyrwyddo grŵp ffocws i’n haelodau un diwrnod ac yn cyfarfod newyddiadurwr y diwrnod canlynol. Ar hyn o bryd mae gennym dros 100 o wirfoddolwyr cofrestredig ac mae gan ein cymuned ar-lein dros 2000 o aelodau. Byddwch yn gweithio mewn cysylltiad agos â’n Cydlynydd Gwirfoddolwyr a Chymunedau er mwyn sicrhau bod ein haelodau wrth graidd yr hyn rydym yn ei wneud.

Mae’r gallu i siarad Cymraeg, neu barodrwydd i ddysgu, yn ddymunol.

Bydd angen i’r ymgeisydd llwyddiannus gwblhau gwiriad DBS sylfaenol a darparu geirdaon cyn y byddwn yn cynnig swydd iddo.

Fel Sefydliad Pobl Anabl, rydym yn cydnabod y gall deallusrwydd artiffisial (AI) fod yn ddefnyddiol er mwyn strwythuro ceisiadau ysgrifenedig. Os ydych yn dewis defnyddio AI, gofynnwn i chi sicrhau bod eich cais yn parhau’n adlewyrchiad cywir a dilys o’ch profiadau, sgiliau, persbectifau a’ch llais chi eich hun.

I gael rhagor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen ynghlwm.

Cynhelir cyfweliadau drwy Microsoft Teams, yn ystod yr wythnos yn dechrau ar 6 Gorffennaf.

Volunteer Coordinator

Location: Milton Keynes, Buckinghamshire (minimum 3 days in office per week)

Salary: £29,000 - £32,000 per annum

Vacancy Type: 12 month contract, Full time 37.5 hours per week 

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.  We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.

Main Purpose & Scope of the Role:

The Volunteer Coordinator is responsible for the coordination, delivery and ongoing support of volunteer activity across the charity, ensuring volunteers have a positive, meaningful and well‑supported experience.

This role combines hands‑on volunteer coordination with people engagement activity, supporting engagement, communication and safeguarding processes across both volunteers and staff. The postholder works closely with colleagues across the organisation to ensure volunteer involvement is well‑planned, compliant and aligned with operational needs.

What You’ll Do:

You will coordinate the end to end volunteer journey, from recruitment and onboarding through to ongoing support, engagement and departure. You will act as a key point of contact for volunteers, support teams to work effectively with volunteers, and ensure accurate records, communication and safeguarding processes are maintained.

Reports to: People Engagement Manager 

About the Role

This is an operational, people‑focused role suited to someone who enjoys building relationships, organising activity and supporting others. You will work closely with staff, volunteers and external partners, ensuring volunteering activity runs smoothly and consistently across the charity.

The role requires excellent organisation, strong communication skills and confidence.

Responsibilities of the Role

Volunteer Recruitment & Engagement

• Coordinate volunteer recruitment activity to meet charity needs
• Support the delivery of volunteer marketing campaigns across social media, recruitment platforms and community networks
• Build and maintain relationships with community groups, schools, businesses and partner organisations
• Represent the charity at volunteer recruitment events and community activities
• Support interviews and suitability assessments for prospective volunteers
• Ensure references and checks are completed in line with policy

Volunteer Onboarding, Training & Support

• Coordinate induction processes for new volunteers
• Ensure volunteers receive appropriate role specific training, working with internal teams
• Maintain regular communication with volunteers to support engagement and retention
• Act as a key point of contact for volunteer queries or concerns
• Support volunteers leaving the organisation and gather feedback

Volunteer Engagement & Communication

• Support clear and consistent communication with volunteers across the charity
• Maintain and update volunteer communications via Assemble and other platforms
• Support the Volunteer Forum and other engagement initiatives
• Develop and maintain guidance and resources for staff working with volunteers

Compliance & Administration

• Ensure volunteer activity complies with safeguarding, GDPR, health & safety and volunteer management standards
• Maintain accurate and up to date volunteer records on Assemble
• Monitor volunteer data and prepare basic reports on recruitment, engagement and retention
• Escalate safeguarding or compliance concerns to the appropriate manager

Fundraising & Cross Departmental Support

• Coordinate volunteer involvement in fundraising events and campaigns
• Work closely with fundraising, operations and HR colleagues to ensure volunteer support is effective and well planned
• Promote good practice in volunteering across teams

Person Specification

Experience & Qualifications

Essential

• Experience in volunteer coordination, people engagement or a related role
• Strong organisational skills with excellent attention to detail
• Confident communicator with the ability to build positive relationships quickly
• Experience working with databases or volunteer management systems
• Ability to work independently and collaboratively across teams
• Understanding of safeguarding and confidentiality principles
• Good IT skills including Microsoft 365

Desirable

• Experience working in the charity sector
• Knowledge of volunteer management systems (e.g. Assemble)
• Experience supporting training or group facilitation
• Interest in animal welfare, assistance dogs or medical research

Other Requirements

• Willingness to travel occasionally to attend recruitment events or meetings

Diversity, Equality & Inclusion

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

To Apply

If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.

Are you passionate about ensuring people with lived experience are at the heart of creating change? Join Shelter as a Senior Lived Experience Coordinator and help shape and influence our campaigns, policy and communications work through meaningful involvement and co-production.

About the role

This is an exciting role within the Lived Experience Insight team, focusing on development and co-ordination of an engaging and impactful involvement and coproduction programme that delivers meaningful opportunities for people with lived experience of the housing emergency to shape and influence Shelter’s work. You will lead on planning and delivery of Lived Experience Insight across your directorate through front line delivery in the CPC Directorate and supportive line management.

Role specifics

We’re looking for someone who can lead and develop meaningful lived experience insight work that helps shape services, influence change and strengthen co-production across Shelter. You’ll work closely with teams across your directorate and nationally to coordinate insight projects, share learning and embed lived experience into decision-making and ways of working. The role requires you to support wellbeing, safeguarding and personal development for people involved in our work and helping create pathways into volunteering and employment. You’ll also design and deliver training and resources for colleagues, while ensuring activity is well monitored, evaluated and continuously improved.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Lived Experience Insight team deliver involvement and co-production activities across the organisation, which shape the ongoing design, delivery and governance of Shelter’s work. People with lived experience are involved in a range of ways, including lived experience groups, codesigning Shelter's services and campaigns, sharing decision making on staff recruitment and supporting external influencing and systemic change via consultation and coproduction with key stakeholders.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Lead a team, inspire young people and help shape brighter futures across Merseyside.

Looking for the next step in your youth work / mentoring career?

Maybe you're currently a Senior Youth Worker, Programme Coordinator, Team Leader, Sports Development Officer or Pastoral Lead looking for your next challenge.

You've spent years delivering impactful work with young people and are ready to take on more responsibility while still staying connected to frontline delivery.

Or perhaps you're already leading a team and fancy a new challenge in a dynamic and busy role.

At Dallaglio RugbyWorks, we support young people who are at risk of exclusion from education. Using sport as a hook and positive relationships as the foundation, we help young people build confidence, resilience, aspirations and life skills that can transform their futures.

We're looking for someone who can lead from the front. Someone who can support and develop a team, build strong partnerships with schools and community organisations, and still enjoy working directly with young people.

If that sounds like you, we'd love to hear from you.

__________________________

The Role at a Glance

Youth Mentor / Regional Team Lead (we call it Senior Programme Coordinator)

Merseyside & Stockport
£28,000 – £34,000 per year
Full-time, 37.5 hours per week, including up to two evenings per week until 7pm

What you’ll be doing

As Senior Programme Coordinator, you'll help make sure that support reaches as many young people as possible and that it's delivered to a consistently high standard.

You'll lead a small team of sports coaches and youth mentors, helping them plan great sessions, develop their practice and overcome the day-to-day challenges that come with the job. You'll also build and maintain strong relationships with schools, alternative provisions and community partners to keep programmes running smoothly.

This is a hands-on role. Alongside keeping regional delivery on track, you'll still spend time working directly with young people: being a positive presence, modelling good practice and helping create the kind of safe, engaging environments where young people can thrive.

You'll also take the lead on the activities that go beyond our weekly sessions such as organising holiday programmes, Career Taster Days, regional trips and events that give young people experiences they wouldn't otherwise have. These are some of the most rewarding parts of the role and a real chance to see young people shine in a different context.

Building relationships in the community is a big part of this too. You'll get to know the local area, embed yourself in the networks around it and find partners, venues and opportunities that help deepen out work and enhance our engagement with young people.

You don't need to know anything about rugby to do this job well. What matters is your ability to connect with young people and the communities around them.

This is a role where you get to combine youth work, teamwork and programme coordination, making a real difference every day.

You're probably a great fit if...

You believe every young person deserves the chance to succeed, regardless of the challenges they've faced.

You have experience working with young people and understand how important positive relationships can be in helping them build confidence and change their future direction.

You're someone who enjoys supporting others to succeed, whether that's coaching staff, building partnerships or helping young people overcome barriers.

You can balance the bigger picture with the day-to-day detail, keeping programmes organised while maintaining a strong focus on quality and impact.

Most importantly, you're passionate about creating opportunities for young people and helping teams deliver their very best work.

What you'll need

• Experience delivering programmes or interventions for young people facing significant challenges
• A qualification in Sports Coaching, Youth Work, Teaching or a related field
• A full UK driving licence and access to a vehicle
• The ability to travel regularly across Merseyside and Stockport
• Flexibility to work up to two evenings per week (until 7pm)

Bonus points if you have...

• Experience leading, supporting or developing staff within youth work, sport, education or community settings

This is your chance to help shape the future of our work across Merseyside.

More About Us

 At Dallaglio RugbyWorks, we support young people 12-18 who have been excluded from education or at risk of exclusion. Using sport as the starting point and mentoring as the foundation, we help them build confidence, resilience and the skills they need to create brighter futures.  Rugby helps start the relationship, but the work goes far beyond sport. The charity uses mentoring, life skills, wellbeing support and career-focused activities to help young people build confidence and prepare for life after school.

Our work focuses on four areas: life skills, raising aspirations, physical wellbeing and mental wellbeing and the aim is to make sure exclusion from school does not become exclusion from society. You’ll be part of a team giving young people consistent support, trusted adults and practical chances to move towards education, employment or training.

Come join our squad

Please click the apply button or get in touch by email, phone or LinkedIn if you’d like to ask a question before applying.

This role is being advertised as a Receptionist however the successful applicant will be employed as a Client Care Coordinator.

⌚ Hours: 37.5 hours per week (with the occasional Saturday)

We are looking for a compassionate and professional Client Care Coordinator to join our supportive team. This is a rewarding customer-facing role where you will support clients both in person and over the phone, providing reassurance, clear information, and a calm, empathetic approach during what can often be sensitive or challenging situations. We are seeking someone who is confident working with the general public and passionate about delivering exceptional care and support.

What we’re looking for:

• Previous customer-facing experience, ideally working directly with the general public
• Strong communication skills with the ability to remain calm, empathetic, and professional in difficult or emotional situations
• A caring, approachable nature and a genuine desire to support others

Full training and ongoing support will be provided, along with great transport links, on-site parking, and only one Saturday shift every two months.

Interviews for successful candidates will take place on Friday, 29th May.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

Lead a team, inspire young people and help shape brighter futures across Merseyside.

Looking for the next step in your youth work / mentoring career?

Maybe you're currently a Senior Youth Worker, Programme Coordinator, Team Leader, Sports Development Officer or Pastoral Lead looking for your next challenge.

You've spent years delivering impactful work with young people and are ready to take on more responsibility while still staying connected to frontline delivery.

Or perhaps you're already leading a team and fancy a new challenge in a dynamic and busy role.

At Dallaglio RugbyWorks, we support young people who are at risk of exclusion from education. Using sport as a hook and positive relationships as the foundation, we help young people build confidence, resilience, aspirations and life skills that can transform their futures.

We're looking for someone who can lead from the front. Someone who can support and develop a team, build strong partnerships with schools and community organisations, and still enjoy working directly with young people.

If that sounds like you, we'd love to hear from you.

__________________________

The Role at a Glance

Youth Mentor / Regional Team Lead (we call it Senior Programme Coordinator)

Luton and Stevenage
£28,000 – £34,000 per year
Full-time, 37.5 hours per week, including up to two evenings per week until 7pm

What you’ll be doing

As Senior Programme Coordinator, you'll help make sure that support reaches as many young people as possible and that it's delivered to a consistently high standard.

You'll lead a small team of sports coaches and youth mentors, helping them plan great sessions, develop their practice and overcome the day-to-day challenges that come with the job. You'll also build and maintain strong relationships with schools, alternative provisions and community partners to keep programmes running smoothly.

This is a hands-on role. Alongside keeping regional delivery on track, you'll still spend time working directly with young people: being a positive presence, modelling good practice and helping create the kind of safe, engaging environments where young people can thrive.

You'll also take the lead on the activities that go beyond our weekly sessions such as organising holiday programmes, Career Taster Days, regional trips and events that give young people experiences they wouldn't otherwise have. These are some of the most rewarding parts of the role and a real chance to see young people shine in a different context.

Building relationships in the community is a big part of this too. You'll get to know the local area, embed yourself in the networks around it and find partners, venues and opportunities that help deepen out work and enhance our engagement with young people.

You don't need to know anything about rugby to do this job well. What matters is your ability to connect with young people and the communities around them.

This is a role where you get to combine youth work, teamwork and programme coordination, making a real difference every day.

You're probably a great fit if...

You believe every young person deserves the chance to succeed, regardless of the challenges they've faced.

You have experience working with young people and understand how important positive relationships can be in helping them build confidence and change their future direction.

You're someone who enjoys supporting others to succeed, whether that's coaching staff, building partnerships or helping young people overcome barriers.

You can balance the bigger picture with the day-to-day detail, keeping programmes organised while maintaining a strong focus on quality and impact.

Most importantly, you're passionate about creating opportunities for young people and helping teams deliver their very best work.

What you'll need

• Experience delivering programmes or interventions for young people facing significant challenges
• A qualification in Sports Coaching, Youth Work, Teaching or a related field
• A full UK driving licence and access to a vehicle
• The ability to travel regularly across Luton & Stevenage
• Flexibility to work up to two evenings per week (until 7pm)

Bonus points if you have...

• Experience leading, supporting or developing staff within youth work, sport, education or community settings

This is your chance to help shape the future of our work across Luton & Stevenage.

More About Us

 At Dallaglio RugbyWorks, we support young people 12-18 who have been excluded from education or at risk of exclusion. Using sport as the starting point and mentoring as the foundation, we help them build confidence, resilience and the skills they need to create brighter futures.  Rugby helps start the relationship, but the work goes far beyond sport. The charity uses mentoring, life skills, wellbeing support and career-focused activities to help young people build confidence and prepare for life after school.

Our work focuses on four areas: life skills, raising aspirations, physical wellbeing and mental wellbeing and the aim is to make sure exclusion from school does not become exclusion from society. You’ll be part of a team giving young people consistent support, trusted adults and practical chances to move towards education, employment or training.

Come join our squad

Please click the apply button or get in touch by email, phone or LinkedIn if you’d like to ask a question before applying.