Human resources coordinator jobs
Exciting opportunity for a charity sector Community Helpline Manager in Torbay
The Torbay Health and Wellbeing Voluntary Sector Network in Torbay is recruiting a full-time Manager to oversee the Torbay Community Helpline.
This post will be based in the local voluntary sector infrastructure organisation - Torbay Communities, hosts of the Community Helpline.
We are seeking an exceptional individual to lead this nationally recognised and acclaimed innovation. Torbay’s Community Helpline was established during the Covid pandemic and has since been developed by the local community into a central access point to the voluntary and community sector as a whole. Since 2021, it has also been the front door for new Adult Social Care referrals in the area through a unique partnership with the local statutory sector. Providing the best possible support to local residents the Helpline’s strapline ‘One Call – That’s All’ sums up the holistic approach. Individuals and families can access a wide range of support from food parcels to mental health support, help with isolation to debt advice etc. The Helpline links into over 100 voluntary sector organisations locally and into grassroots networks of residents offering support to each other. The Helpline has a strengths-based approach to its operations, with callers often helping others after they have received some support.
We are looking for someone who can lead this initiative into the next phase. Someone with the relevant experience who can identify the Helpline’s potential and - working with staff, volunteers, voluntary sector and statutory sector partners - deliver excellent support to our residents and develop the Helpline to meet future needs.
If you have boundless energy, a commitment to help marginalised people, a curiosity for doing things differently and a thirst to make a difference. Please apply.
Salary: £41,041 per annum.
For more information, please download an application pack from our website at Torbay Communities | Job Opportunities - click 'redirect' and you can download the application pack
To find out more about the role, please call Tracey Cabache or email Tracey Cabache - details in application pack
Please email completed applications to John Arcus - details in application pack
By 5pm on Thursday 13th November 2025
Interviews will be held across the 18th and 19th November (please keep both days free).
Please note that, unfortunately, we cannot notify applicants who are not shortlisted for interview.
The client requests no contact from agencies or media sales.
Be a part of a collective and supportive team by joining the London District.
Our District Net-Zero Officer will take the lead in advising, supporting and encouraging on all things net-zero related with our Churches and Circuits across London. You must have knowledge of sustainability (that’s a given), but you’ll also need some skills in IT applications, some admin know how, fabulous grant writing capabilities, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why is this role important?
The Methodist Church has committed to achieve net-zero by 2030. An ambitious target yes, but one we believe to be crucial in securing a better future for our communities. Our new Net-Zero Officer will play a significant role in enabling our churches in London to assess their environmental impact, learn, grow and benefit from the wider impact of reaching net zero.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job summary
Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.
Our homes offer a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.
The Role
We are recruiting to the new role of Resident Liaison Officer, to respond to enquiries from potential Residents, their families and social work teams.
We are looking for an individual with excellent relationship building skills who can understand the emotions and challenges our prospective Residents may face when choosing to move to a care home. Your role will involve liaising with all enquirers, providing them with information about our homes and supporting them throughout the admission process. You will need to have strong administration skills and experience of using a database and the Microsoft office suite and be able to pull reports on all areas of the enquiries and admission process.
A sales and marketing background would be an advantage for this role and understanding and respect for the Jewish faith and customs is essential.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about bringing people together to support a great cause? We’re looking for an enthusiastic and driven Community Fundraiser to join our team and help grow support for our vital work across the community.
Working closely with our Community Fundraising Manager, you’ll play a key role in inspiring individuals, schools, groups, and volunteers to get involved and give back. You’ll be proactive, creative, and confident in building strong relationships that boost both income and community engagement.
What You’ll Be Doing
- Engaging with local groups, schools and individuals - whether by phone, in person, or at events to increase income
 - Coordinate and grow our collection pot network, ensuring regular collections
 - Support our amazing fundraising groups and individual supporters, generating publicity for their activities to enhance visibility and engagement.
 - Manage Just Giving and other online giving platforms for community events, and ensuring that donors and participants are thanked in a timely and appropriate manner
 - Organise and support volunteers for events and campaigns as needed, making sure they feel valued and ready to help
 - Respond to general telephone and in-person enquiries about donations and fundraising
 
About you
- Proven experience in community fundraising and volunteer management
 - A strong understanding of relational fundraising and how to grow supporter networks
 - Ability to manage and update budget/financial information to achieve income and expenditure targets
 - Effective project management experience to take ideas from planning through to successful delivery
 - Excellent interpersonal, communication, and organisational skills
 - Strong writing skills to create clear, timely reports and communications
 - Confidence in networking and representing the organisation at all levels
 
What We Offer
- 27 days holiday plus bank holidays
 - Flexible and hybrid working options (minimum 2 days/week in office)
 - Pension and life assurance schemes
 - Employee Assistance Programme for health and wellbeing support
 - Cycle to work scheme
 - Health Service Discounts
 - Refer a friend bonus
 - A friendly, supportive team that cares about your growth and wellbeing
 
If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
The client requests no contact from agencies or media sales.
Job Description
Job Title:  | Family Support Worker  | 
Location  | RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley. The successful candidate will be based at the Birmingham, or Wolverhampton site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available  | 
Reporting To:  | Deputy Regional Resettlement Manager  | 
Salary and benefits:  | £23,500-£25,000 (dependent to experience) Additional Benefits: · Company-matched pension scheme · Employee assistance program · Health and wellness support · Mental health resources · Comprehensive training and opportunities for career advancement  | 
Hours:  | 35 hours per week, Monday to Friday, from 9:00am to 5:00pm.  | 
Contract:  | Fixed term till 31 March 2026  | 
Annual Leave:  | 21 days + 1 concessionary day and 8 Bank Holidays  | 
About the Role
The Refugee and Migrant Centre is seeking a dedicated and compassionate Family Support Worker to join our Resettlement Department. As part of our mission to assist refugees and migrants in overcoming barriers to integration, this role will play a key part in helping newly arrived refugees settle into their new communities with confidence and independence.
RMC is a well-established charity with over 25 years of experience working with vulnerable refugees and migrants. We provide a range of services, including immigration advice, housing support, welfare assistance, and employment guidance. Our work ensures that refugees and migrants receive the necessary support to become equal citizens in the UK.
Purpose of the Role
The Family Support Worker will support newly arrived refugees and their families, enabling them to navigate the complex challenges of settling into the UK. Working closely with our multi-skilled resettlement team, you will deliver holistic support to refugees across a range of services, including welfare benefits, housing, health, education, and employment. You will also play a key role in empowering families to build their confidence, independence, and long-term integration into the community.
Main Duties and Responsibilities
Client Support & Case Management:
- Manage a caseload of newly arrived refugee families, providing tailored support to meet their specific needs.
 - Conduct home visits and orientation sessions to welcome clients to their new community and complete holistic needs assessments.
 - Develop Personal Integration Plans for each household on a quarterly basis, helping them set goals for long-term independence.
 - Coordinate support with external agencies and specialists to address clients’ needs, ensuring seamless service delivery.
 - Support families with housing, welfare benefits, education, healthcare, and employment.
 - Assist with registration for healthcare services (GPs, dentists, opticians) and support with medical assessments.
 - Facilitate access to education for children and English for Speakers of Other Languages (ESOL) classes for adults.
 - Provide guidance on immigration matters and ensure the correct paperwork is in place, including registering for Biometric Residence Cards and supporting welfare benefit applications.
 - Ensure clients are financially supported by applying for relevant welfare benefits and assisting with mandatory reconsiderations as required.
 
Integration & Independence:
- Help clients develop the skills and knowledge to achieve independence, focusing on self-sufficiency and integration into the local community.
 - Support families in securing suitable accommodation, liaising with landlords, housing providers, and relevant stakeholders.
 - Provide ongoing orientation on UK systems, including financial rights and responsibilities, social services, and community resources.
 - Encourage social integration by organising outings and community events to foster connections with local services and other refugees.
 
Partnership Working & Community Engagement:
- Work closely with a range of internal and external stakeholders to ensure that refugees have access to the services and support they need.
 - Act as the lead contact for other agencies involved in supporting your clients, ensuring a collaborative approach to case management.
 - Promote the long-term integration of refugees by identifying and facilitating opportunities for engagement with mainstream services.
 
Administrative & Reporting Duties:
- Maintain accurate and up-to-date records of client interactions and case progress, ensuring compliance with organisational policies.
 - Provide written reports and case updates as required by the Resettlement Coordinator and Manager.
 - Contribute to the development and improvement of services based on monitoring and evaluation feedback.
 
General Responsibilities:
- Uphold RMC’s values, principles, and policies, including those related to equal opportunity, confidentiality, and impartiality.
 - Attend team meetings, training sessions, and contribute to service development initiatives.
 - Provide feedback and suggestions for service improvements to ensure the best outcomes for refugees and migrants.
 - Carry out other duties consistent with the nature of the role and in support of the Resettlement Department’s objectives.
 
Person Specification
Essential:
- Experience working with vulnerable individuals, particularly refugees or migrants.
 - Strong understanding of the challenge’s refugees faces during resettlement and integration.
 - Proven ability to manage a caseload and create detailed support plans.
 - Experience in working with external agencies and coordinating services for clients.
 - Excellent communication skills, both verbal and written, with the ability to engage effectively with refugees, stakeholders, and service providers.
 - Ability to manage sensitive and complex cases with a person-centred approach.
 - Knowledge of UK welfare benefits, housing rights, and immigration services.
 - Ability to maintain accurate records and use IT systems to document casework.
 - Cultural competence and a commitment to diversity, equality, and inclusion.
 - Ability to work flexibly and independently, including delivering outreach services.
 - Fluent in Farsi/Pashto and English.
 
Desirable:
- Experience working within a multi-disciplinary team, supporting volunteers to achieve client outcomes.
 - Knowledge of community languages (particularly relevant to refugee populations) would be advantageous.
 - Experience in delivering outreach support to families in their homes and community settings.
 - Full UK driving licence and access to a car.
 
Flexibility
To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.
Equal Opportunities
We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.
Closing date: Tuesday, 30 September 2025, by 5:00 pm.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.