Humanitarian jobs
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Monitoring, Evaluation, Accountability and Learning (MEAL) Officer focuses on strengthening and supporting the various projects, including the collection of programme wide statistics to detail the reach and results of Muslim Aid UK (MAUK) programmes. The MEAL Officer will provide guidance, coordination, and technical support to Country Offices and Partner’s MEAL systems through MAUK Programmes, ensuring that the programme has the flexibility to respond appropriately to the context while ensuring quality, effectiveness and responsiveness in line with humanitarian standards, as well as compliance with the Institutional donors.
The position supports a robust monitoring system that facilitates both accountability and learning and includes data collection, analysis, learning reflection and timely action-taking in support of quality service delivery.
You will play a critical role in this unit with an exciting mandate to support and improve the dynamic programmatic portfolio Muslim Aid Implements Globally. You will work closely with partners and country offices and contribute to improving systems within IPD.
About the Role:
- Collaborate with the MEAL Manager, country offices and partners staff to craft MEAL systems that align with the project, and MAUK Global objectives, are relevant to the context, responsive to assessed needs, are measurable and are in compliance with grant requirements.
- Ensure that all relevant collaborators have timely access to appropriate information and evidence.
- Support in the review and prepare timely and accurate MEAL reports, including progress reports and impact assessments.
- Provide assistance in monitoring programme progress including the design of appropriate MEAL Plans, indicators, targets, baseline data, timelines, data collection tools that can track progress of projects’ progress.
- Support the preparation of terms of reference of external and internal evaluations, case and impact studies in coordination with the focal points.
- Support the MEAL Manager on building capacity among staff and partners in MEAL concepts and practices.
About You:
To be successful in this role, you will need:
- Bachelor’s degree required; postgraduate degree in international development, sustainable livelihoods, humanitarianism, or programme management preferred.
- Understanding of development programmes design, implementation and evaluation.
- Experience and understanding of monitoring and evaluation of programmes; using of quantitative and qualitative research data collected in support of programme development.
- Experience developing logical/results frameworks, indicators, and MEAL plans.
- Strong interpersonal and communication skills; effective in diverse and challenging environments.
- Strong measurement, analytical, systematic thinking, planning and organisational skills.
Why you should apply:
Join Muslim Aid as a MEAL Officer at Muslim Aid, you will play a key role in strengthening our global humanitarian and development programmes by supporting the International Programmes Department. The role focuses on enhancing monitoring, evaluation, accountability, and learning systems to ensure effectiveness, quality, and compliance with humanitarian standards and donor requirements. By analysing data, demonstrating impact and guiding Country Offices and partners, you will help drive accountability and learning across our global work. If you are passionate about evidence-driven change and improving programme quality. Bring your analytical, organisational, and communication strengths to our innovative team. Apply now and help us transform lives worldwide!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
About The Social Change Nest CIC
At The Social Change Nest, we power grassroots movements and community-led change by offering trusted fiscal hosting, grant management, and financial infrastructure. We’re radically transforming the funding landscape and strengthening civil society. We remove the financial and administrative barriers - like bank accounts and legal structures - that often prevent communities, grassroots groups and informal movements from accessing funding and focusing on their core mission. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling them to support social action with confidence and transparency.
We currently support over 600 groups across the UK and abroad addressing issues such as social injustice, climate, housing, wellbeing and animal rights. We are at the forefront of Fiscal Hosting in the UK and, since our inception in 2021, we have supported groups in securing over £23m in funding, helping them take advantage of opportunities that may have otherwise been unavailable.
The Social Change Nest is part of The Social Change Group. We are a Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years.
How We Work
You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be curious about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.
Underpinned by our values of collaboration, curiosity, courage, and creativity, we work closely and with care with our partners because we believe relationships are the glue that hold us all together.
We’re a growing business and operate at pace to keep up with the challenges that the sector faces. We have established a lot, but as we grow, we’re still working some things out. The right person will thrive in this environment and feel a level of ownership to support the build out of things we need as we need them.
The ideal candidate will enjoy working within a fast-paced and evolving organisation, and have a natural curiosity about how their role fits into the bigger picture. You’ll thrive on problem-solving and will feel comfortable handling multiple priorities at once, always seeking collaborative solutions. You’ll be adaptable and able to shift focus quickly when things change, ensuring strong communication across the team and with clients to keep everything aligned.
Role Purpose
As our international grantmaking and emergency relief support expands, we are seeking an experienced International Finance Manager to oversee high-risk and complex financial operations in humanitarian and activist contexts globally.
The International Finance Manager will provide financial leadership and oversight across our growing global grantmaking portfolio. This new role which we are testing out requires balancing robust financial stewardship with flexibility to meet the urgent needs of grassroots movements and funders working in complex, high-risk contexts.
Working closely with colleagues in Compliance, Risk & Innovation and the Grant Distribution team, you will ensure secure, transparent, and compliant management of international funds/grant disbursements, while modelling the collaborative, trauma-informed, and values-driven approach that sits at the heart of SCN’s work.
Key Responsibilities
Client & Stakeholder Management - 10%
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Act as the finance lead for philanthropic clients raising funds for overseas emergency relief and grassroots movements.
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Provide clear, practical advice on financial risk, compliance, and best practice to clients.
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Build trusted relationships with grassroots partners, ensuring funds are transferred responsibly and reporting is accessible and transparent.
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Apply a trauma-informed approach, recognising the pressures and lived realities of partners in conflict or activist environments.
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Represent SCN’s values of equity, transparency, and care in all external and internal relationships.
Grant Finance Oversight - 60%
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Lead end-to-end financial processes for international grantmaking, including budgeting, transfers, reconciliations, and reporting.
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Handle subscription based and/or recurring donation management
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Oversee multi-currency payments into high-risk regions, ensuring compliance and mitigating fraud or diversion risks.
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Strengthen internal controls and systems, aligning them with SCN’s expanding global reach.
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Collaborate with the Compliance, Risk & Innovation team to continuously improve financial policies and processes.
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Demonstrate accountability and accuracy while remaining agile to meet urgent humanitarian needs.
Risk & Compliance - 20%
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Ensure financial due diligence, KYC/AML checks, and enhanced vetting for overseas partners and unincorporated networks.
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Ensure compliance with HMRC, banking regulations, and counter-terrorism financing rules.
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Contribute to risk frameworks that safeguard SCN and our partners, balancing compliance with accessibility for grassroots groups.
Support SCN with Humanitarian & Global Grantmaking Expertise - 10%
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Apply practical knowledge of humanitarian and international finance, particularly in funding unincorporated groups and movements.
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Co-design grantmaking processes with colleagues and partners that meet donor requirements while centering grassroots needs.
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Navigate sanctions regimes and humanitarian exemptions, especially in conflict-affected regions.
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Monitor emerging risks and restrictions globally, sharing insights and solutions across SCN teams and with funders.
Person Specification
Essential Experience and Knowledge
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Strong experience in finance, grantmaking, or compliance within humanitarian or philanthropic contexts.
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Proven expertise in managing overseas financial transactions, including multi-currency payments and reconciliations
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Experience in managing volatile exchange rates and currency fluctuations risks
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Experience with international payments into high-risk jurisdictions, including unincorporated or grassroots networks.
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Familiarity with digital exchange payment platforms and cross-border banking restrictions (e.g. SWIFT, XE Wise, Payoneer).
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Experience applying due diligence and financial risk management frameworks.
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Knowledge of:
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KYC/AML regulations
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Counter-Terrorism Financing rules
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UK charity and banking regulations
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Digital exchange transfer tools such as XE, WISE
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Desirable
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Arabic language skills (spoken and written).
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Previous experience in NGOs, fiscal hosts, or international grantmaking
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Operating with crypto currencies
Skills and Ways of Working
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Strong interpersonal skills and cultural competence, with the ability to work in a trauma-informed way.
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Excellent stakeholder management, from grassroots partners to funders and banks.
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Ability to balance compliance with flexibility, navigating political sensitivities with discretion and integrity.
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Collaborative mindset, with self-awareness to seek support where needed.
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Alignment with SCN’s values of curiosity, courage, creativity, and collaboration
Terms and benefits:
Terms: The role will be full-time (37.5 hours/week) permanent contract - we will consider well-structured JobShare applications. As we often work with volunteers, occasional evening and weekend work will be required and compensated through TOIL. Occasional but limited UK or European travel will be required (by arrangement).
We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.
Salary: £39,705
Location: You must be based in the UK. We have an office in Farringdon, London, where London-based staff typically work at least two days a week. If you are based outside of London, the role will be home-based.
We hold quarterly all-staff strategy meetings and annual away days which you will be required to attend in person: we will cover the cost of your travel. You will be required to come together with the team occasionally and these travel costs will not be covered, we try our best to keep these to when only necessary.
Language Skills & Visa Status: Candidates must be fluent in English and have the independent right to work in the UK for a minimum of two years, as we are unable to provide visa sponsorship.
Holiday: 22 days of annual leave plus bank holidays, as well as an additional 3 days between Christmas and New Year when the office and our services are closed.
Employer pension contribution: We offer a 3% employer pension contribution, that you will auto enrol for after 3 months of employment with SCN.
Additional Paid Time Off: We offer 2 days of paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities
Mintago: The health and wellbeing of our staff is very important to us. We offer all of our staff access to Mintago which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family, and access to some types of legal advice. You can see their website for details. They also offer access to a 24hr virtual GP.
Financial Wellbeing: The financial wellbeing of our staff means a lot to us. We offer the following to our staff to help them reach their financial goals:
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Salary sacrifice/exchange schemes for groceries (and pensions will be coming soon!). Staff members can choose a set amount to be taken out of their gross pay (before being taxed) each month, to be put towards purchasing groceries from all major grocery retailers.
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Financial wellbeing platform allows staff to check their pension dashboard, plan for retirement and search for forgotten/lost pensions. There is also a smart saver plan and we provide access to financial advisers for free.
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Benefits app - retail discounts. Select from over 80 brands.
Ideal Start Date: October 2025
Health, Safety & Security Manager
Permanent, Full Time. Hybrid working
This role can be based in any office where we have presence. If the post-holder is based in the UK, our UK offices are in Cardiff, Edinburgh, London, and Warrington. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
Reporting into the Health, Safety, Security & Safeguarding Lead, the Health, Safety & Security Manager is a key role for the operational management of the safety and security function and the provision of related technical expertise to our colleagues at all levels and areas of the organisation.
The post-holder would monitor and uphold compliance on safety and security matters and promote a positive and inclusive safety and security culture across Christian Aid.
Some of the main areas of responsibility for the Health, Safety & Security Manager are:
- Monitor and uphold compliance requirements thinking critically about existing processes as they relate to safety and security.
- Ensure that health and safety processes and ways of working globally align to relevant legislation and standards.
- Provide training to Christian Aid staff and partners on safety and security topics to maximise impact creating a culture of continuous learning.
- Work with Christian Aid staff and partners to embed and embrace a mindset of safety and security in all activities.
- Support partners to develop and implement their own safety and security policies and procedures.
- Support safety and security focal points through accompaniment and community of practices.
- Actively engage with external stakeholders to exchange knowledge, foster partnerships, and stay informed on emerging trends and best practices in safety and security.
- Develop and maintain technical resources to empower staff and partners, and promote continuous improvement.
- Provide incident management support to the leadership team, in line with organisational values and goals.
- Conduct after action reviews and support investigations, giving feedback to promote continuous improvement.
About you
Who we are looking for:
Essential
- Bachelor's degree - or equivalent experience.
- Substantial experience of working in a similar role within a development or humanitarian organisation.
- Substantial experience of delivering safety and security training and awareness to a diverse audience.
- Substantial experience of travel risk management.
- Substantial experience of incident management.
- Detailed understanding of security management and approaches in a humanitarian and development organisation.
- Understanding of health and safety management approaches and challenges.
- Understanding of capacity building approaches and methodology.
- An awareness of crisis management good practice.
- Highly developed communications skills.
- Highly developed problem-solving skills and ability to remain calm and professional in challenging situations.
- Highly developed influencing skills with the ability to work with complexity.
- Developed investigation skills and experience of conducting or supporting safety and security investigations.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. n ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.
For Salary details for this role, please refer to the Salary band by location.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the Role
Care4Calais is recruiting two Operations Coordinators to support its humanitarian operations in northern France. The association operates every day of the week, coordinating the distribution of non-food items (NFI) and providing services and activities, such as phone charging, games, and access to hairdressing, bicycle repair, and sewing equipment.
As an Operations Coordinator, you will oversee the daily distribution of aid and manage volunteer teams, ensuring that proper safety procedures for effective aid distribution are in place, communicated, and consistently applied. You will also contribute to warehouse operations and logistical planning.
You will be part of Care4Calais' core team in France and report directly to the Head of Field Operations in France. The role requires a proactive, hardworking individual with excellent organizational skills and the ability to make quick, compassionate decisions in a fast-paced environment. While this is a challenging position, you will receive a thorough induction and work alongside experienced team members.
Key Responsibilities
- Provide core operational support for Care4Calais’ operations in northern France.
- Support the logistics and purchasing department to manage new and second-hand clothing stock and assist with operational planning for field activities.
- Oversee and deliver Care4Calais’ NFI aid distributions and services to people on the move at the French/British border.
- Manage and support teams of up to 40 volunteers daily to provide services in Calais and Dunkirk, including leading daily briefings and safety training.
- Support the smooth running of a warehouse and donation storage facility.
- Work alongside a small staff team to develop processes, procedures, and documentation to improve the operational efficiency of Care4Calais’ humanitarian work.
- Attend external meetings and build and maintain relationships with partners and key stakeholders, ensuring Care4Calais' operations run smoothly.
Person Specification
Essential Criteria:
- Experience working or volunteering in a humanitarian context, with human rights organisations, or with refugees and asylum-seeking individuals.
- Experience managing projects that involve risk management, health and safety, safeguarding, and compliance.
- Strong verbal and written communication skills, including the ability to convey information clearly and concisely to a wide audience.
- Experience managing warehouse operations or complex logistical and purchasing projects.
- Excellent written and spoken proficiency in English and at least B2-level proficiency in French.
- Strong digital literacy, including the ability to use Google Workspace effectively.
- Full, clean driving licence and experience or willingness to drive vans.
Desirable Criteria:
- Proficiency in one or more of the languages spoken within asylum-seeking communities, such as Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, or Amharic.
- Experience working with teams from diverse cultural backgrounds.
- Experience delivering mass distributions of NFI or other aid in a humanitarian context.
- Applicants with refugee or migrant backgrounds, or those with lived experience of the UK or EU asylum systems, are strongly encouraged to apply.
Diversity and inclusion
Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.
As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.
We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.
À propos de Care4Calais
Care4Calais est une association caritative bénévole qui fournit une aide et un soutien essentiels aux réfugiés en France et au Royaume-Uni.
Au Royaume-Uni, nous collectons et distribuons des vêtements, des chaussures, des téléphones portables et d'autres biens/produits essentiels, tout en offrant un soutien social et un accès à des services juridiques, médicaux et éducatifs.
Dans le nord de la France, nous intervenons toute l'année depuis Calais, en collaboration avec les communautés locales de Calais et de Dunkerque, pour fournir des vêtements chauds, du linge de lit et des services aux réfugiés vivants dans des conditions difficiles et dangereuses.
Toutes les opérations de Care4Calais sont mises en place par une petite équipe de personnel dévouée, qui supervise de grandes équipes de bénévoles pour fournir un soutien essentiel aux demandeurs d'asile et aux réfugiés, au Royaume-Uni et en France.
À propos du poste
Care4Calais recrute deux coordinateurs d'opérations pour soutenir ses opérations humanitaires dans le nord de la France. L'association intervient tous les jours de la semaine, coordonnant la distribution de biens non alimentaires (NFI) et proposant des services et activités, tels que la recharge de téléphones, des jeux, ainsi que l'accès à des salons de coiffure, des ateliers de réparation de vélos et du matériel de couture.
En tant que coordinateur des opérations, vous superviserez la distribution quotidienne et gérerez les équipes de bénévoles, en veillant à ce que les procédures de sécurité nécessaires à une distribution efficace soient en place, communiquées et appliquées systématiquement. Vous contribuerez également à la gestion de l’entrepôt et à la planification logistique.
Vous intégrerez l'équipe principale de Care4Calais en France et serez directement rattaché(e) au/à la Responsable des Opérations Terrain France. Ce poste requiert une personne proactive et déterminée, dotée d’excellentes compétences organisationnelles et capable de prendre rapidement des décisions, avec bienveillance dans un environnement en constante évolution. Bien qu'il s'agisse d'un poste exigeant, vous bénéficierez d’une formation approfondie et travaillerez aux côtés de membres expérimentés de l'équipe.
Principales responsabilités
- Fournir un soutien de base aux opérations de Care4Calais dans le nord de la France.
- Assister le service logistique et approvisionnement pour gérer les stocks de vêtements neufs et d'occasion et aider à la planification des activités sur le terrain.
- Superviser et fournir les distributions d'aide humanitaire et les services NFI de Care4Calais aux personnes déplacées à la frontière franco-britannique.
- Gérer et accompagner quotidiennement des équipes de 40 bénévoles maximum pour fournir des aides à Calais et à Dunkerque, notamment en réalisant des briefings quotidiens et des formations à la sécurité.
- Participer au bon fonctionnement d’un entrepôt et d’un centre de stockage de dons.
- Travailler aux côtés d'une petite équipe pour développer des processus, des procédures et de la documentation afin d'améliorer l'efficacité du travail humanitaire de Care4Calais.
- Participer à des réunions externes, établir et entretenir des relations avec les partenaires et les principales parties prenantes, afin d’assurer le bon déroulement des opérations de Care4Calais.
Expériences requises :
Critères essentiels :
- Expérience professionnelle ou bénévole dans le domaine humanitaire, auprès d’organisations de défense des droits de l’homme ou auprès de réfugiés et de demandeurs d’asile.
- Expérience dans la gestion de projets impliquant la gestion des risques, la santé et la sécurité, la protection et la conformité.
- Solides compétences en expression orale et écrite, y compris la capacité de transmettre des informations de manière claire et concise à un public large.
- Expérience de gestion d’entrepôt ou de projets logistiques et d’approvisionnement.
- Excellente maîtrise écrite et orale de l'anglais et maîtrise du français au moins au niveau B2.
- Solides compétences numériques, y compris la capacité d’utiliser efficacement Google Workspace.
- Permis de conduire B (complet et valide) et expérience ou volonté de conduire des camionnettes.
Critères souhaitables :
- Maîtrise d’une ou plusieurs des langues parlées au sein des communautés de demandeurs d’asile, telles que l’arabe, le farsi, le pachto, le dari, le kurde, le sorani, le tigrinya ou l’amharique.
- Expérience de travail avec des équipes d’horizons culturels divers.
- Expérience dans la distribution massive de biens non alimentaires ou d’autres aides dans un contexte humanitaire.
- Les candidats réfugiés ou migrants, ou ceux ayant une expérience des systèmes d'asile du Royaume-Uni ou de l'UE, sont fortement encouragés à postuler.
Diversité et inclusion
Care4Calais s'engage à favoriser un environnement de travail inclusif et diversifié. Nous encourageons les candidatures de personnes de tous horizons, particulièrement celles ayant une connaissance concrète des systèmes d'asile et de migration.
En tant que membre du réseau Experts by Experience Employment Network (EBE), Care4Calais s'engage à créer des pratiques d'emploi inclusives qui reconnaissent et intègrent les expériences uniques des personnes ayant une expérience vécue. Nous veillons à ce que nos processus de recrutement soient justes, transparents et accessibles à tous les candidats, quelle que soit leur origine.
Nous encourageons fortement les personnes ayant une expérience vécue à postuler, en particulier celles qui répondent aux critères essentiels du poste.
Please answer the questions and submit a copy of your CV, and if possible a covering letter. We are prioritising candidates with the right to work in the EU/France. We are recruiting for two operations coordinators therefore we will consider candidates without B2-level proficiency in French to fill one of the positions if they meet the other essential criteria.
*Please note that we do not expect anyone to share details of their lived experience unless they feel comfortable doing so. This question simply helps us ensure that candidates with lived experience who meet the essential criteria are guaranteed an interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Services Assistant
Location: Wenlock Road, London, N1
Contract Type: Full-time, Permanent (subject to completion of 3-month probationary period)
Salary: £27,040 per annum
Application deadline: 1st September 2025
About the Role
We’re looking for a proactive and friendly Supporter Services Assistant to join our dedicated Fundraising Operations team at the Disasters Emergency Committee (DEC). You’ll be the first point of contact for DEC supporters and the wider public, providing responsive, respectful and professional care that reflects our values.
If you’re highly organised, people-focused, and eager to work what can be at times a fast-paced humanitarian environment, this could be the ideal opportunity for you.
***Please download the job description for full details***
About You
You are a strong communicator with excellent attention to detail, who thrives on delivering great service and ensuring data accuracy. You enjoy working in a team and have the self-motivation to manage your own workload effectively.
You may already have experience in customer service or administration. Most importantly, you’re someone who values high standards and is motivated to support DEC’s humanitarian mission.
You will have:
- Good organisational skills and attention to detail
- A professional and friendly telephone manner
- Strong written communication skills
- The ability to manage a varied workload and prioritise effectively
- A positive, resilient, and self-motivated approach
Experience in the charity sector is welcome but not essential, we're more interested in your attitude, potential, and commitment to learning.
Key Responsibilities
- Serve as the first point of contact for supporter enquiries by phone, email, and post
- Ensure accurate donor records and communication preferences are maintained in Salesforce
- Process donations and generate acknowledgements and thank-you letters
- Support donation coding and financial reconciliation with the Finance and Fundraising teams
- Assist with the onboarding and coordination of temporary staff and volunteers
- Provide general administrative support across the Fundraising & Marketing team
- Contribute to team projects, internal meetings, and continuous improvement of supporter services
What We Offer
- Flexible working hours (outside of appeal periods)
- Hybrid working model (some mandatory office days during appeals)
- 25 days annual leave, increasing with service
- Healthcare Cash Plan (value ~£1,660/year)
- Pension contribution (3%, rising to 8% post-probation)
- Wellbeing and mental health support
- Access to Wellhub, discounts, and ticket schemes
- Season ticket and hardship loans (post-probation)
- Cycle to Work and Car schemes (salary sacrifice)
About the DEC
The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.
Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.
All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.
How to Apply
If you believe you have the skills and passion for this role, please apply with your anonymised CV and cover letter (use initials only, no full names) by 1st September 2025.
We encourage early applications and may hold interviews before the deadline.
We are also unable to support applications for our vacancies if you do not have the right to work in the UK
The client requests no contact from agencies or media sales.
Position
MSF UK is looking for a versatile and collaborative Graphic Designer to join the new (and growing!) Brand and Content team. This is a fantastic opportunity to work with passionate and talented colleagues in a fast-paced environment, designing a broad range of predominantly printed materials and helping to shape and uphold our visual brand identity. As the ideal candidate, you'll be able to adapt your style from corporate to creative and you'll have a strong understanding of the most common print formats. You'll be brimming with creative ideas - design solutions as well as wider communications content - and you'll have an instinct for how a brand can stretch to speak to different audiences.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in office (Wednesday & Thursday)
Salary: £40,682.16 per annum
Job Purpose:
Design impactful printed materials for a range of communications, advocacy, fundraising and internal purposes and support the development, roll out and evolution of the MSF UK visual brand identity.
KNOWLEDGE, SKILLS & EXPERIENCE
- Expert in Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
- Substantial experience of creating visually compelling designs, predominantly printed materials for a range of creative and corporate needs, including communications, fundraising, brand collateral, branded Microsoft templates
- Strong and versatile portfolio showcasing design skills and creativity in both print and brand design
- Strong understanding of design for print (art working, production, supplier liaison), including designing and delivering press ads to publications specifications and designing editorial publications
- Proven ability to adapt design style to suit a wide range of audiences, formats and disciplines
- Substantial experience of developing or evolving and upholding a brand visual identity
- Strong creative skills including comms and content idea generation, problem solving, storytelling– be an ideas factory!
- Excellent interpersonal skills and ability to work cooperatively in a dynamic but complex organisation
- Flexibility and ability to work under very tight deadlines
- Proven ability to manage projects independently
- Commitment to the aims and values of Médecins Sans Frontières
- Highly experienced in the practical use of personal IT equipment and Microsoft Office 365 suite.
- Highly experienced in effectively collaborating and communicating within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer
HOW TO APPLY
Please check that you have included the following in your application:
- An up-to-date CV
- Letter of Motivation, which is a supporting statement demonstrating how your skills and experience position you to meet the key accountabilities of the role
- A link to your portfolio or examples of your work included in the letter of motivation
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Director of Income Generation & Marketing will lead the design and delivery of an ambitious, innovative, and sustainable income generation and marketing strategy. This role is responsible for significantly growing Muslim Aid’s financial resources, enhancing its brand presence in the UK and internationally, and expanding its footprint in new and emerging economic markets, ensuring all activity is firmly aligned to Muslim Aid’s mission and values.
The Director will drive high impact fundraising initiatives across multiple channels, working closely with Country Directors, global teams, and other SLT colleagues to unlock new funding opportunities, diversity income streams and maximise donor engagement. They will cultivate strategic partnerships with corporate, institutional, and philanthropic stakeholders, while ensuring the highest standards of compliance, governance, and ethical fundraising practice.
This is a result driven leadership role, accountable for delivering measurable income growth, strengthening market positioning, building and developing a high performing team, and ensuring Muslim Aid’s brand and fundraising activities are aligned with organisational priorities and global impact goals.
About the Role:
- Lead the development and delivery of a bold, multi-channel income generation strategy planning philanthropy, digital, institutional, corporate, and brand led campaigns that drives ambitious, measurable growth and long-term sustainability.
- Provide strategic oversight of all fundraising activities, ensuring quality, compliance, and consistency with global standards, organisational policies, and ethical fundraising practices.
- Lead the design and delivery of innovative, results-driven fundraising campaigns across public, major donors, institutional, corporate, volunteer, and digital channels, ensuring measurable growth and strong return on investment.
- Provide strategic leadership in cultivating, creating, and establishing high-value relationships with individuals, foundations, corporates, and institutions, ensuring alignment with Muslim Aid’s values and long-term organisational priorities.
- Provide strategic leadership to the Income Generation & Marketing team, building a high performing, motivated, and accountable workforce.
- Lead the development and management of multiple departmental budgets, including financial planning, resource allocation, forecasting, invoicing, and payment processing, ensuring optimal use of funds aligned with organisational financial goals.
About You:
To be successful in this role, you will need:
- Degree or higher in Business Administration, Marketing, Fundraising, or a related field.
- Extensive senior level experience leading fundraising and income generation in a nonprofit or international development context.
- Proven track record of designing and delivering multi-channel fundraising strategies that drive significant income growth.
- Deep knowledge of institutional fundraising, major donor, corporate partnerships, digital fundraising, and philanthropic sectors.
- Exceptional leadership skills, with ability to inspire, develop, and manage high-performing teams.
- Outstanding communication, negotiation, and influencing skills across diverse stakeholders and cultures.
Why you should apply:
Join Muslim Aid as the Director of Income Generation & Marketing and play a pivotal role in shaping the future of our fundraising and brand presence on a global scale. This is a unique opportunity to design and deliver an ambitious strategy that will drive sustainable income growth, diversify revenue streams, and expand Muslim Aid’s reach into new and emerging markets. You’ll lead innovative fundraising initiatives across multiple channels, build high-value partnerships with corporate, institutional, and philanthropic stakeholders, and ensure our marketing activities elevate Muslim Aid’s visibility and impact. If you’re ready to deliver measurable results, expand global opportunities, and help secure the resources needed to transform lives and communities in need, apply now to be at the forefront of our mission.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Why work for us?
This is a unique opportunity to play a leading role in helping transform digital fundraising and engagement at CARE International UK as we begin implementing our five-year fundraising strategy. CIUK has significantly scaled and improved our digital programme in recent years. However, the way we are setup means the individuals and teams leading digital activity face challenges due to processes, capacity and silos that make transformative growth difficult. Taking a holistic view of our digital programme and with your expertise and experience, you’ll help us build on the activity that’s working well, while identifying areas of lower potential to scale back. At its core, the role is about using digital to deliver greater income, influence, and impact for the women and communities we work alongside around the world.
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact. We understand that everyone has commitments and welcome flexible working arrangements.
About you
You’ll be a strategic, collaborative, creative facilitator who can spark innovative thinking across teams. You can convene the right people and support CIUK to develop bold, audience-focused digital ideas. You’ll be motivated by the opportunity to help us rapidly scale up our digital programme and a keen self-starter with lots of enthusiasm.
About the role
You will work cross-functionally to break down silos, develop an integrated digital strategy, and rapidly scale up our digital activity to meet our fundraising growth ambitions. You’ll set the bar for digital best practice and champion this across the organisation; sharing learning, helping outline a roadmap to becoming a digital-first organisation. You’ll support across teams with testing and innovating new products and propositions.
This role will require a digital strategist with experience across the mix – from mobilisation and campaigning to fundraising and supporter experience. A keen eye for analysis and an audience-led approach, enables you to look beyond any one function or objective to drive growth; be that income, impact or engagement. You’ll have ample experience and/or knowledge of a wide variety of digital platforms and tools including CMS systems, Google Analytics, PowerBi, Impact Stack/Engaging Networks, MailChimp, social media and Adwords.
This is a part-time role but we are open to flexible working arrangements and a discussion around hours.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.
Closing date: 1 October 2025 at 11pm
Interview date: 9/10 October 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Venn Group are delighted to be partnered with a large international Charity to support with the recruitment of a Financial Accountant. The role will be supporting with producing statutory accounts for certain large entities, as well as being a key point of contact during external audit.
Key responsibilities of the role:
- Assist in the preparation of audited financial statements for two major subsidiaries
- Complete the consolidation of subsidiary entities into the relevant group financial statements
- Prepare statutory accounts for smaller entities for review by senior finance colleagues
- Submit statutory returns, including those for tax and national statistics authorities, and support fundraising and grant teams with financial data derived from statutory accounts
- Collaborate with senior finance leadership to support strategic initiatives aimed at streamlining financial processes, reducing errors, and improving data-driven decision-making
- Lead a project to automate and integrate statutory account preparation using linked Excel and Word documents, ensuring real-time updates and maintaining template functionality
- Reconcile a range of control accounts on a monthly basis and resolve outstanding items in coordination with cross-functional finance teams
- Act as a key contact for external auditors, attend senior-level audit meetings, process adjustments, and implement recommended improvements
- Partner with management accounting and regional teams to align reporting processes and agree on accounting treatments for key balances such as debtors and accruals
- Develop insight into property reporting and funding, and its alignment with statutory reporting—particularly regarding reserves and contingent liabilities
- Support the preparation of key board and audit committee papers, including going concern assessments in collaboration with senior finance leadership
- Ensure compliance with year-end procedures and produce balance sheet reconciliations and supporting notes for audit purposes
- Serve as a principal liaison for external audits relating to both major trusts, providing assistance and documentation as required
Ideal candidate profile:
- Fully qualified Accountant (ACCA/CIMA/ACA)
- Experience in planning and preparing statutory accounts and disclosure notes
- Good understanding of Charity SORP and FRS 102
- Advanced IT skills to enable complex manipulation and interpretation of financial data
- A deep understanding of accounting concepts with proven experience of dealing with external auditors
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Work alongside the Legacy Marketing Manager to help deliver MFS UK’s Legacy Fundraising strategy and support the efficient administration of one of the charity’s largest income streams.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in office (one of which is a Wednesday)
Salary: £35,375.80 per annum
Job Purpose:
To work alongside the Legacy Marketing Manager to help deliver MFS UK’s Legacy Fundraising strategy and support the efficient administration of one of the charity’s largest income streams.
Working closely with internal stakeholders and external partners, this role is focused on ensuring an effective and organised Legacy Administration for the organisation.
To support the strategy to increase income, this role will be liaising with donors who are interested in leaving gifts in their wills and assist with the recruitment of new supporters. This role plays a fundamental part of our Legacy Stewardship and Retention programme for those who have already committed to leaving a gift in their will.
Knowledge, Skills & Experience:
- Significant experience working in office environment with strong administration skills and time management skills with an ability to manage a varied and busy workload effectively.
- Ability to maintain accuracy, combined with meticulous attention to detail.
- Excellent communication skills to build and manage key relationships and choose appropriate communication channels.
- Self-starter who has the confidence to provide support across multiple areas, within a fast-paced team, exercising good judgement and using own initiative.
- A systematic and organised approach with a proven ability to follow things through and meet targets in line with processes/ schedules and deadlines.
- Experience in relationship management and liaising with external suppliers.
- Responsible attitude to dealing with sensitive and confidential information.
- Some experience of dealing with confidential and sensitive conversations with customers, donors, stakeholders would be desirable.
- Flexibility to take on other related tasks combined with a willingness to learn.
- Excellent fluency in written and spoken English.
- Ability to work with various stakeholders and multiple teams with different levels of experience in order to deliver objectives.
- Experience of Microsoft Dynamics or other CRM programmes.
- Commitment to the aims and values of Médecins Sans Frontières
- Experience of working for an International Development / Humanitarian Charity or Organisation would be desirable.
- Some experience of Legacies and/or First Class CRM would be desirable.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Right to work in the UK - Candidates must have the right to work in the UK; employment sponsorship will NOT be offered by MSF UK for this role.
How To Apply:
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:
7 September 2025, 11.59pm (BST)
Incomplete applications will not be considered. Shortlisting for interviews will be based on your CV and Letter of Motivation therefore we encourage candidates to read the job description in full.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are looking for a senior solicitor who is passionate about working for an international humanitarian organisation and who shares the values of Action Against Hunger and the wider sector.
Working with the Chief Executive and the Executive Committee of Directors, you will act as Company Secretary and as head of a small Legal and Governance team. This will involve providing high quality advice on legal, risk, compliance and governance matters across the UK organisation and progressing strategic priorities to ensure first class management of these areas.
You will respond to a broad range of legal queries and develop robust policies and procedures to advise on compliance with legal, regulatory and donor requirements, voluntary standards and best practice. You will be confident in working independently to provide high quality advice, drafting and reviewing contracts, preparing and delivering training, working with the Board of Trustees and instructing external counsel where appropriate. You will also work closely with the Executive Committee and the Board Audit, Risk and Compliance Committee to support reporting and management of risks across the organisation.
This is an exciting opportunity for a senior solicitor who is looking to build experience in the NGO sector and work in a broad, challenging and interesting role as part of a dynamic team. We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.
Closing Date: 8-Sep-2025 23:30
Interview Date: We intend to hold first round interviews on 17 & 18 September and second round interviews to be held on 22 & 24 September (or alternative dates can be arranged if needed).
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
Programme Delivery Director
Homebased within UK with regular travel to MAG’s Manchester office and programme countries
Starting salary for this position is £76,535 per annum (plus contributory pension)
This is an exciting time to join MAG as we implement our new five-year strategy and strive to increase our impact and extend our influence through our lifesaving programmes . In this newly created role, the Programme Delivery Director will be responsible for managing our team of Regional Directors to ensure the successful delivery of MAG’s high quality, high-impact programming across our global portfolio.
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
You will work closely with our regional and country teams to ensure contract delivery in line with objectives, and overall compliance with donor and MAG requirements. Reporting to the Director of Programmes, you will directly support on day-to-day incident management, as well as acting as a focal point ensuring coordinated, timely, and appropriate support to programmes from other departments. You will ensure effective management oversight on business planning objectives, and on occasion on the delivery of strategic projects. You will work closely with our Regional Directors to develop new programme activities, including supporting assessments, planning, and project mobilisation.
About you:
You will be a senior humanitarian professional with significant experience working in an NGO with a focus on international programme management and delivery across multiple country contexts. You will be experienced in the critical assessment, development, and implementation of management structures and systems designed to improve overall delivery of activities. You will be an excellent communicator, with significant experience coordinating programme delivery and support functions including human resource management, logistics and procurement, finance and compliance. You will be a strategic leader with strong interpersonal skills and the ability to negotiate and influence to drive change. You will be ready to travel internationally, including to insecure and conflict-affected areas, and have a solid understanding of geopolitical dynamics and their security impact. Ultimately you will be proactive, tenacious, pragmatic, and committed to MAG’s mission, values, and approach.
Further information and how to apply:
For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of Sunday 31st August 2025.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks please visit our website. You can also find more information in the candidate information pack, available on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
We do whatever it takes to get to a landmine before another child does.
The client requests no contact from agencies or media sales.
DARE is the lead organisation in Darwen working with asylum seekers and refugees. We provide assistance across a wide range of issues, including helping asylum seekers through the complexities of the asylum system. We address issues of destitution and assist asylum seekers and newly recognised refugees to access key services including housing, welfare benefits, health, education and employment. Our team works with relevant agencies including the Home Office, refugee organisations, local authorities, legal service providers, housing agencies, health providers, Job Centre Plus and other mainstream service providers. DARE in partnership with ARC in Blackburn, also runs an English Club (volunteer run community English classes) two mornings a week and a weekly social drop-in.
The client requests no contact from agencies or media sales.
Do you have a passion for people and the systems that support them? Are you looking to use your HR expertise to make a meaningful impact within a faith-based international NGO?
We are looking for a skilled and proactive People Services Manager to lead and support the delivery of high-quality people operations across our international programmes. This is a key leadership role within our People & Culture team, focusing on operational excellence in areas such as HR systems, contracts, onboarding, and compliance.
About You
You'll be an experienced HR professional with:
- Strong knowledge of HR systems and operational HR practices
- Experience working in international contexts, preferably within the INGO or humanitarian sectors
- Proven ability to manage cross-cultural teams and complex workflows
- A collaborative approach with excellent communication skills
You'll manage a small UK-based team and collaborate with HR colleagues and leaders around the world to provide a consistent and service-driven people experience. This is a fantastic opportunity to combine your HR expertise with your passion for global justice and Christian mission.
If this sounds like the perfect role for you, we'd love to hear from you!
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs. The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Who we are
ARTICLE 19 is an international think–do organisation that propels the freedom of expression movement locally and globally to ensure all people realise the power of their voices.
Together with our partners, we:
• THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.
• DO: We lead work on the frontlines of expression through our 9 regional hubs across the globe.
• PROPEL: We propel change by sparking innovation in the global freedom of expression movement.
For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination. We do this by combining research, campaigning, and cutting-edge legal analysis.
Explore our impact since 1987
Your contribution to the team
Your role as Project MEL and Grants Officer will be critical in achieving the goals of the Projects Team to deliver high-quality support in monitoring, evaluation and learning (MEL), project and grant management to colleagues across the organisation. You will support the Senior Monitoring, Evaluation and Learning Officer to roll-out innovative approaches to how the organisation captures impact, shares success stories and learns from one another. You will support colleagues to understand compliance requirement of grants and to identify, assess and realign projects to ensure delivery against these requirements and project objectives. You will play a vital role to ensure the uptake and usability of our organisational grants and project management platform called PEBI (Project Ecosystem for Business Intelligence).
What you can expect in a typical day
KEY RESPONSIBILITIES:
Support project and organisational MEL 50%
• Support colleagues to design log frames, indicators and results framework for projects and how to align them with global indicators;
• Support colleagues to develop, improve and contextualise data collection and reporting tools and methodologies;
• Participate in project start-up meetings and support colleagues to develop project M&E plans;
• Plan and conduct internal reviews of key projects to support organisational learning and improvement of future projects;
• Review data and information gathered either through systems (such as PEBI) or processes (such as Annual Reflection Process, cross-organisational meetings etc) to provide feedback to colleagues and feed into organisational learning;
• Support the delivery of key learning and impact reporting products such as annual reports, internal review reports, quarterly management/progress reports;
• Keep up to date with best practices in regards to MEL in order to provide recommendations on how organisational MEL systems and processes can be improved.
Management of project management system (PEBI) 25%
• Support PEBI champions to motivate their users to regularly update data in the system PEBI, enabling and facilitating the optimal use of the platform;
• Provide initial technical support to champions on issues with the system, in consultation with the Projects Team and escalate as necessary;
• Help to identify ways the system can be continuously improved and fully used;
• Maintain the user guide to PEBI and train new champions or support champions to onboard new users;
• Be the administrative lead for the system maintaining user access within the organisation and liaise with external consultants;
• Coordinate and lead regular meetings with champions across the network to update, discuss issues and best practice and share lessons learned;
Support contract management and project management function 20%
• Provide support to teams with regards to donor or other stakeholders contract management for the implementation of projects;
• Review and maintain an up-to-date centralised grants filing system;
• Where necessary, support colleagues to review and amend project documents such as plans and contracts to ensure delivery against project objectives and donor requirements;
Team support 5%
• Ensure the organisation is aware of what the projects team are working on, leading on drafting internal communications and coordinating check-ins with other teams to have a steady flow of information;
• Undertake other tasks as are appropriate to the nature and scope of the post.
What you will bring to the role
Knowledge and Skills:
Essential
• Full understanding of grant management, project implementation tools and procedures;
• Project MEL including designing MEL plan, data collection tools and indicators;
• Excellent inter-personal skills and ability to relate with diverse people from different cultures;
• Strong organisation, time management, communication and coordination skills;
• Flexibility to work in a dynamic environment and to multi-task, across different time zones;
• Strong Excel skills and numeracy and budgeting skills;
• Attention to detail;
• Excellent computer skills, particularly MS Office package (Word, Outlook, Powerpoint) and some experience of using information management systems and databases;
• Ability to communicate effectively in English with outstanding writing skills;
• Approachable, flexible and supportive;
• Able to work well under pressure and meet multiple deadlines.
Desirable
• Knowledge of human rights and/or key freedom of expression issues;
• Experience of working in countries/regions where ARTICLE 19 works;
• Develop innovative and creative proposal presentations/templates to increase our likelihood of winning proposals;
• Language skills in at least one of the other ARTICLE 19’s languages, i.e. French, Spanish, Portuguese, or Dutch.
Experience:
Essential
• Relevant experience in supporting a team;
• Experience working with donors, particularly EC, DRL, SIDA;
• At least 2 years of work experience in project support functions including donor compliance, project management and MEL.
Desirable
• Experience of working in an international organisation;
• Experience of cross-team and long-distance working;
• 2 years experience in working on an online project management system;
• Experience with Microsoft Project, Microsoft Plan or Microsoft Tasks.
Other:
• Demonstrates commitment to high performance and holds self, team members and others to account;
• Inspires genuine enthusiasm and passion in others;
• Help facilitate a high level of collaboration between multiple stakeholders;
• Fluency in English
Application deadline: 7th September 2025
Our Reward Package
• Salaries are determined by our salary scale.
• We offer comprehensive benefits including a range of well-being plans; generous paid leave and public holidays; family friendly policies; an attractive leave policy; and wellness days, and a 4.5 day working week.
Our Culture
We are a people centred and flexible employer, friendly and a passionate global organisation who live and breathe the same mission and values. We strive to be agile and work collaboratively and are committed to DEI and staff wellbeing.
Our commitment as an equal opportunities employer
Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.
Our Values
Integrity
• We hold ourselves to the high standard we set for others.
• We are coherent on matters of law and policy wherever we work in the world.
• We value visibility, objectivity and the accuracy of our work.
Transparency
• We know good information can enable powerful action.
• We are clear, open and honest in our dealings with each other and the outside world.
Collaboration
• Our network of supporters and partners is the lifeblood of our organisation.
• We seek to build productive and inspiring relationships based on the trust our partners, supporters and donors place in us.
Diversity
• We respect each other and we listen to each other.
• We actively defend those whose voices are marginalised.
Accountability
• We say what we mean and we do what we say, speaking with once voice wherever possible.
• We work hard to make sure our learning and reporting is the best it can be.
Tenacity
• We never give up
• We are tenacious and will find every possible avenue to seek changes in law and practice to secure the freedoms associated with our mission.
Innovation
• We are proud of our expertise and are always ready to share what we know.
• We seek to explore the boundaries of our field for benefits of the freedom we protect.