Humanitarian jobs

ABOUT CITY HARVEST

Est. 2014, City Harvest London food charity rescues nutritious surplus food from farms,

manufacturers, wholesalers, and retailers, and delivers it, for free, to over 130,000 people a

week via organisations feeding those facing food poverty. Our HQ depot is in Acton, with a

satellite site at New Covent Garden Market. City Harvest rescues food, people, and the

planet by diverting food waste and providing life-changing support to communities across

London.

Distributing free food for more than 1.3 million meals a month, our fleet of vans deliver to

food banks, homeless shelters, hostels, soup kitchens, mental health charities, projects

supporting the elderly and socially isolated, social pantries, community kitchens, refugee

hostels, schools and nurseries, family centres and domestic abuse refuges. Join our passionate mission to reduce waste and feed London, with opportunities to grow while

making a real difference.

ABOUT THE ROLE

The lead and deliver integrated communications that build the charity’s profile, deepen engagement and support income generation. This role will develop compelling narratives, manage key channels, and ensure consistent, high-quality messaging across all audiences.

Key stakeholder comms

• Brand management - responsible for all branded marketing communications, across socials, website, marketing materials, event presentations, media, and partner comms.
• Campaigns - creating content for various annual fundraising, volunteer, and food-sourcing campaigns.
• Digital campaign marketing.
• Content creation - design trusted content to achieve organic reach, with broad messaging to support department KPIs, volunteer and donor engagement
• Website management.
• Press coverage - reactive press office management, press release writing, image archiving.
• Run GDPR compliant email marketing campaigns.
• Internal comms – responsible for the staff newsletter.

KEY RESPONSIBILITIES

• Brand management
• Social media management
• Campaign management
• Newsletters - Mailchimp
• Content creation/ archiving
• Press office
• Creation of marketing materials
• Managing budget
• Website updating/editorial
• Managing third-party website support & SEO specialist

KEY DELIVERABLES

Collaboration

• Internal comms: Ensuring consistency in appearance, accuracy, and tone across all
• communications between departments.
• Newsletter management for internal comms and external stakeholders.
• External comms: Ensure CH is recognisable by partners and stakeholders, with a quality
• brand consistently applied across all materials, including its use by partner organisations.
• Manage stakeholder partnerships: PR, press releases, event materials, branding.

Support

• Cultivate good working relationships with all teams to ensure alignment with our core marketing and communication strategies.
• Assist all departments in their internal and external communications needs
• Ensure consistency and timely delivery of events and communications plans
• Orchestrate digital content strategies across all online platforms to drive traffic and engagement that translates to brand promotion and donor acquisition.
• Oversee the editorial calendar, including internal and external teams, supporting all department KPIs and campaigns.

Fundraising focus

• Assist in the delivery of the City Harvest fundraising strategy, including corporate partnerships involving charity of the year’s programmes and cause-related marketing campaigns.
• Showcase corporate partnerships across the website and socials to attract new business.
• Promote challenge events, individual giving campaigns and corporate volunteering.
• Work with the fundraising team on large annual campaigns such as The Big Give
• Understand and create impactful supporter journeys across awareness, engagement, donation and retention.
• Ability to tie communications directly to impact & income.
• External newsletter highlighting fundraising.

Campaigns

• Clear and compelling content creation to meet the needs of the organisation’s targets.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Balance short-term campaigns with long-term brand building.
• Plan timelines and content calendars.
• Deliver to deadlines often with last-minute changes.
• Ability to use data insights to inform decision-making and future approach/design.

Financial responsibility

You will be responsible for managing the digital marketing budget, in line with the organisation’s scheme of delegation and financial procedures.

Organisation-wide responsibility

• Comply with relevant equality and diversity policies, promoting a healthy working environment where all individuals are valued.
• Comply with relevant data protection policies, ensuring General Data Protection
• Regulations (GDPR) are considered when making plans and decisions.
• Work as part of a wider team, undertaking any other reasonable duties appropriate for the role that may be required by the organisation.

ABOUT YOU

• Sympathetic to and aligned with City Harvest’s mission.
• Emotional intelligence often involves working with sensitive topics, internal pressure and competing priorities
• All-rounder and self-starter.
• Creative and able to create content with ease.
• Ability to push back diplomatically and maintain boundaries even with leadership.

ESSENTIAL SKILLS & EXPERIENCE

• 3+ years’ experience in a similar role
• Strong time-management and organisational skills
• Experience with online community building
• Proficient with Canva
• Brand management experience
• Content marketing with GA knowledge
• Experience across a range of roles across the communications and marketing mix
• Strong copy writer and attention to detail
• Great ethical storytelling for supporter engagement
• Excellent interpersonal and communication skills and the ability to build healthy work relationships
• Ability to cope and work well with high work volumes, conflicting priorities and tight deadlines
• Problem-solving skills and positive, proactive "can-do" attitude
• Technological proficiency in relevant software – e.g. proficiency in Microsoft Office,
• Experience working with Outlook, and Google products etc.

DESIRED SKILLS & EXPERIENCE

• Communications & marketing experience gained within the third sector
• Fundraising communications experience or working alongside fundraising teams
• Experience of public relations
• Ability to interpret data analysis and evaluate campaigns
• Ability to assess and advise on any reputational risk, including sensitive stories and issues

QUALITIES REQUIRED FOR SUCCESS AT CITY HARVEST

• Charitable
• Compassionate
• Community-focused
• Aspiring
• Trustworthy
• Collaborative team player

JOB DETAILS

• Job Type: Full-time, permanent, Monday to Friday
• Hours of Work: 9-5pm / 40 hours per week (with a 30-minute unpaid lunch break each day)
• Salary: £37,500 per annum
• Place of Work: Hybrid, 2 days in the office (Unit 8, Acton Park Industrial Estate, London, W3 7QE)

City Harvest London is an equal opportunities employer and is committed to creating an inclusive and diverse workplace. We believe in treating all employees, volunteers, candidates, and stakeholders with fairness and respect. We value the unique perspectives and experiences that individuals from different backgrounds bring to our organisation, and we strive to foster an environment that promotes equal opportunities for all.

We adhere to the Equality Act 2010, and our policy is to be fair and consistent in all aspects of our organisation. Our recruitment and selection processes are designed to select candidates based on their abilities and merits to perform the tasks required. All applications received will be dealt with confidentially and subject to our company's recruitment and selection processes. Employment is subject to satisfactory pre-employment checks and eligibility to live and work in the UK.

At City Harvest London, we embrace equality as part of our ways of working because we believe it is the right thing to do for our people, our community, and our success. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information.

Use your leadership abilities to strengthen and encourage the persecuted church around the world.

Today 388 million Christians experience high levels of violence and oppression for their faith. And the shocking thing is that most people in the UK don’t know about it. Open Doors UK and Ireland raises awareness about the growing levels of persecution and enables people to join a huge underground global network which is keeping the church alive in the most dangerous and difficult contexts - despite the determined efforts of extremists to eradicate Christianity.

As we identify with people suffering for their faith, through prayer, giving and taking action, we see our faith grow. We see the church here become the mature body that we are called, in Scripture, to be.

We are now seeking a Chief Executive Officer to lead this work through a season of missional growth, opportunity and ambition. The CEO will be pivotal in raising the profile of the persecuted church, deepening connections with the church in the UK and Ireland and influencing Government to protect Christians around the world.

To that end, the CEO will be a strategic leader, highly relational in approach, agile and nimble in mindset, delivery-oriented and passionate about strengthening the church.

If that sounds like you please see the job pack attached and prayerfully consider applying. You can expect to have your own faith, reading of Scripture and prayer-life, transformed!

Closing date for applications is 8th May 2026.

This is an exciting opportunity to play a pivotal role in growing a major donor programme that directly supports life-changing eye care services in the Holy Land. You will work closely with the Executive Director, UK (EDUK) and senior leadership, including the CEO and Trustees, to contribute to the long-term sustainability of a respected and impactful international charity.

As part of a small, ambitious and collaborative UK team, you will play a major role in shaping and developing the major donor programme, building meaningful relationships with supporters and seeing the tangible impact of your work on patients and communities.

The St John of Jerusalem Eye Hospital Group (SJEHG) is a UK-registered charity delivering expert eye care to the people of the Holy Land, regardless of ethnicity, religion or ability to pay. It operates through two locally-registered charities to provide services in East Jerusalem, the West Bank and Gaza.

Prospectus is excited to be working with our client to help them recruit for a n Business Development Senior Manager to join their team. The organisation is the UK body of a worldwide neutral and impartial humanitarian network. At the heart of their work is providing help to people in crisis, both in the UK and overseas. The organisation is committed to helping people without discrimination, regardless of their ethnic origin, nationality, political beliefs or religion.

This role is offered on a full-time permanent basis with a salary of £54,145 to £57,627 per annum (plus Inner London Weighting, £3,344, if applicable) with flexible hybrid working arrangements at their London office.

The Senior Business Development Manager plays a pivotal role within the New Business Development sub‑team, driving the acquisition of high value, multi‑year corporate partnerships that deliver meaningful shared value for the organisation and its partners. They are responsible for developing and securing six‑ and seven‑figure strategic partnerships, ensuring each relationship aligns with organisational priorities and delivers clear, measurable impact. The post holder will work closely with teams across the organisation—including Volunteering, Retail, Marketing and Communications, UK and International Operations, and other partner organisations—to shape compelling propositions and deliver an integrated, organisation‑wide approach to securing new corporate relationships.

They are looking for someone with demonstrable experience of leading approaches and negotiations to secure new, strategically aligned, multi-year six- and seven-figure corporate partnerships in line with the organisation's Corporate Partnerships strategy and agreed income targets. They are looking for a candidate with demonstrable experience in cultivating, progressing, and maintaining a high-quality pipeline of corporate prospects, applying best-practice partnership development and insight-driven prospecting. The ideal candidate will have knowledge and understanding of corporate fundraising, the UK fundraising landscape, and the charity sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Start your career where it truly matters. We’re looking for a proactive and organised Communications Assistant to join our dynamic communications team in MSF UK, supporting vital work that reaches people in crisis around the world. This is a hands-on, entry-level role at the heart of our Communications function, where you’ll help keep campaigns moving, content flowing, and teams connected - whether that’s supporting digital work or media monitoring, updating platforms, or helping deliver impactful public engagement and mobilisation. You’ll gain real insight into how communications drives humanitarian action, while building practical skills across communications. If you’re detail-driven, curious, and ready to roll up your sleeves to support meaningful work, this is your chance to be part of something bigger and to grow with it.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London – hybrid, at least 2 days per week London Office (including Wednesdays and preferably Thursdays)

Salary: £32,826.19 - £ 40,120.90 per annum

Job Purpose:

The Communications Assistant would support each team within the Communications Department (Brand & Content, Digital, Media, Public Engagement & Mobilisation and Strategic Comms Planning) with administrative tasks. Duties would include (but are not exclusive to) support with uploading assets to the media/content database; support with the story library; support with project management planning; testing donation platform and QR codes; website testing, proofing and content updates; checking digital monitoring platforms; data/list cleaning in our email platforms; adding stories to Instagram highlights; assisting with media monitoring and logging; updating the journalist contact database; providing administrative support for events, mobilisation activity and internal communications, and organising the Communication’s SharePoint and forward planning calendar and meetings.

Knowledge, Skills & Experience:

• Strong organisational skills with the ability to manage multiple tasks and meet deadlines
• Excellent attention to detail and accuracy
• Good written and verbal communication skills
• Familiarity with social media platforms (e.g. Instagram) and general digital tools
• Ability to follow processes and work effectively under guidance
• Proactive and reliable, with a willingness to learn and support others
• Ability to work collaboratively with a range of colleagues
• Interest in communications, media, or digital content
• Some administrative experience (e.g. through internships, volunteering, or previous roles) desirable but not essential
• Committed to equality, diversity and inclusion
• Commitment to the aims and values of MSF
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

How to Apply: Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date:

5 May 2026, 9am (BST) – applications may close early once we receive a sufficient number of high-quality submissions.

Incomplete applications will not be considered.

We look forward to receiving your application!

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period).

The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements. 

Key Working Relationships

This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer. 

Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households.

This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters.

KEY ACCOUNTABILITIES:

Support to Households (50% caseload capacity)

• Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice.

• Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services.

• Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication.

• Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK.

• Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals.

• Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning.

• Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required.

Team support and quality assurance (40%)

• Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes.

• Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice.

• Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement.

• Provide coaching/training and on-the-job support to strengthen delivery. 

Safeguarding

• Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM. 

• Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure. 

• Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases. 

• Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures. 

Key administrative tasks and ways of working (10%)

• Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements.

• Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards.

• Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites.

• Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring.

• Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support.

• Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team.

• Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements. 

PERSON SPECIFICATION

Skills, Knowledge and Qualifications:

Essential

• Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework.**

• Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.

• Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. **

• Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.

• Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines.

• Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.

• Ability to work flexibly both independently and collaboratively as part of a team.

• Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings.

Desirable

• Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate.

Experience:

Essential

• Significant experience supporting refugees, asylum seekers or other vulnerable populations through structured integration pathways, including progression in employment, education, financial stability and community participation. **

• Proven line management, supervision or team leadership experience for diverse staff within a casework, social care or integration-focused environment, including responsibility for case oversight, performance support and professional development. **

• Strong working knowledge of UK statutory and voluntary sector systems and services.

• Significant experience using Client Management Relationship systems and leading data quality assurance processes. This includes implementing routine checks and controls across case records and client management systems, ensuring timely corrective action and maintaining confidentiality and data protection standards.

​

Finance and Operations Director  

Location: Brighton, UK
Contract Type: Permanent
Salary: £57k - £60k. The role also includes the potential for an additional payment of up to £5,000, linked to the achievement of agreed financial performance indicators (e.g. reserve levels).

· Lead finance and operations for an international charity transforming lives through clean energy access across Africa and Asia

· Shape organisational strategy, governance and financial systems whilst managing a global finance function across multiple countries

· Join a values-driven organisation with 15+ years' experience reaching over 240,000 people to date

A Brighton based International NGO is seeking an experienced Finance and Operations Director to lead its finance, compliance and operational functions. This is a strategic leadership role with real impact, supporting an international charity on a mission to enable people living in poverty to access clean energy, empowering them to develop sustainable and resilient livelihoods, and mitigating the impact of climate change.

The organisation has around 10 staff in the UK, with further teams across Kenya & Nepal where the key programmes are based.

Position Overview 

You will lead the organisation’s global finance and operations team, ensuring robust financial governance, strategic planning and compliance across the organisation. You will directly report to the CEO as well as provide reports to the Finance and Audit committee of the board. You will manage financial systems and processes, oversee programme budgets, and lead on IT, facilities and health and safety matters. The role will also act as Company Secretary. The position is offered on a full-time permanent basis – with hybrid working available, ideally with a minimum of 2 days per week onsite in Brighton.

Responsibilities 

· Lead strategic planning, governance and financial reporting to the Board

· Prepare quarterly rolling forecasts and monthly financial reporting across all regions

· Prepare year-end statutory accounts and lead audit processes

· Oversee payment processing and maintain accurate financial transaction records

· Quality-assure project budgets and undertake financial due diligence on partners

· Lead development and implementation of IT, procurement and health and safety policies and processes

· Manage outsourced IT providers and HR systems

· As Company Secretary, ensure regulatory compliance

· Provide line management to the Finance and Operations Team (1 direct report in the UK, 2 dotted line reports overseas)

Requirements 

Essential qualifications and experience:

· Full UK recognised accounting qualification (ACA, ACCA or CIMA)

· Strategic financial leadership experience including organisational budgeting and reporting

· Strong knowledge of charity governance and charity accounting (SORP)

· Experience preparing financial year-end accounts and audit information

· International programme finance experience including project budgeting and global financial transfers

· Experience building effective relationships with staff, stakeholders and trustees

· Some experience overseeing IT requirements, cybersecurity and digital software selection

Essential skills:

· Confident, collaborative leader with strategic thinking ability

· Strong financial analysis and reporting capabilities

· Excellent written and verbal communication skills

· IT oversight and digital software implementation experience

· The post-holder must possess sensitivity to ethnicity, and gender and will, at all times, adhere to the organisation’s Safeguarding Policy and Code of Conduct.

Desirable:

· Working knowledge of QuickBooks

Benefits include: 

· Permanent role offering the opportunity to make lasting impact

· Competitive salary with potential for up to £5,000 additional payment

• 6% employer pension contribution
• 2x Salary Life Assurance
• 30 days annual leave plus UK bank holidays

· Work for an organisation with strong values, collaborative culture and commitment to tackling climate change

Please note the organisation is unable to sponsor employment visas, so applicants must have the full right to work in the UK without restriction.

How to Apply 

If you're an experienced Finance and Operations leader with charity accounting expertise and strategic vision, please send your CV to Jamie Reynolds at Marble Mayne Recruitment or reply to this advert.

We are committed to building a diverse and inclusive team and particularly encourage applications from individuals from underrepresented groups.

Key dates

Closing date: Friday 8th May at 5pm

Interviews: 1st stage interviews to take place week commencing 18th May, with a second stage to follow.

Church Engagement Support Officer

Permanent, Full Time, Hybrid working (2 days per week in the office)

Location: Warrington

Salary: £30,697 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Central Supporter Engagement Advisor, the Church Engagement Support Officer will focus on inspiring and engaging churches, Christian Aid groups, and the public across UK to support Christian Aid’s mission.

The post-holder will build and maintain relationships, maximising participation in appeals and campaigns, providing fundraising support, and managing feedback to uphold Christian Aid's reputation, and will ensure donations and gifts are processed efficiently in the CRM system to meet donor requirements and maintain accurate supporter information for effective contact, building relationships based on trust and openness.

Some of the main responsibilities of the Church Engagement Support Officer include:

• Build trust-based relationships with supporters to deepen their connection with Christian Aid’s mission, proactively engaging with new and lapsed churches to inspire them to give, act, and pray.
• Provide high quality stewardship to supporters making donations, processing payments quickly, effectively, and accurately, and manage associated data with care and diligence.
• Collaborate across a diverse range of audiences to provide tailored advice and support, enabling impactful fundraising efforts. 
• Understand supporter perspectives by maintaining open communication and aligning interactions with Christian Aid's values, while critically evaluating processes to improve engagement during key campaigns and appeals.
• Commit to high-quality interactions with supporters, consistently managing feedback and complaints to uphold Christian Aid’s values and goals. 
• Maintain accurate supporter information on the CRM system, and ensure donations and gifts are processed effectively to maximise impact. 
• Contribute to impactful projects by developing supporter knowledge and providing training to colleagues, strengthening supporter relationships and engagement. 

About you

Who we are looking for:

Essential:

• Demonstrable experience of customer care and the importance of building relationships.
• Demonstrable experience and confidence in engaging supporters over the phone and discussing financial giving. 
• Experience of using supporter/customer database.
• Ability to actively listen to supporters on the phone, identifying relevant opportunities for further engagement. 
• Developed communication skills to influence verbally; inspiring and encouraging engagement.
• Ability to maintain focus in a busy environment and retaining attention to detail.
• Ability to work collaboratively with a variety of teams and colleagues. 
• Ability to analyse and interpret information to achieve required outcomes. 

Desirable:

• Experience of working with volunteers to maximise fundraising and engagement.
• Knowledge of digital fundraising and marketing.
• Knowledge of Christian church structures across England, Scotland and Wales.
• Welsh speaking.
• Familiarity with financial processing. 
• Knowledge of global development issues and Christian Aid’s work.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Sanctuary & Racial Justice Officer
Canterbury (and on site in hubs)
£30,940 pa plus excellent benefits
35 hours per week
Fixed-term contract for three years

Are you passionate about shaping churches to become more welcoming and accessible to newcomers, strengthening local expressions of sanctuary and helping to embed racial justice principles into ministry and practice?

We’re looking for a Sanctuary & Racial Justice Officer to build inclusive communities by helping parishes across Kent become more welcoming, accessible and culturally aware for refugees, asylum seekers and newcomers.

Reporting to the Strategic Lead for Sanctuary & Racial Justice, you’ll coordinate existing Welcome Hubs in Canterbury and help launch new hubs in Folkestone, Ashford and Dover. Working with churches, volunteers, councils and community partners, you’ll strengthen local sanctuary, deliver racial justice training and develop practical tools that embed justice into everyday ministry.

This is an exciting, hands-on, people-centric role with so much variety — part community development, part volunteer leadership, as well as a mixture of training and partnership working.

We’re looking for someone with experience of supporting vulnerable people and working with volunteers, a good understanding of racial justice in practice and strong organisational and communication skills. You’ll be confident working across communities, able to manage multiple priorities and be motivated by seeing people and parishes flourish.

You’ll need to be a practising Christian, have the right to work in the UK, have a full, clean driving licence and the ability to travel across Kent and comfortable working flexibly, including occasional evenings and weekends.

The Canterbury Diocesan Board of Finance employs this role on behalf of the Social Justice Network (SJN), a UK-based charity that works to promote social justice, inclusion and support for vulnerable communities. One of SJN’s key initiatives is the Sanctuary & Racial Justice Programme, which works with local authorities, charities and community groups to support and integrate refugee families into their communities. 

The Social Justice Network aims to bring people together. Issues such as low income, debt, lack of skills, poor mental health, forced displacement and isolation are closely interlinked, trapping individuals and communities in cycles of poverty. Our vision is for all churches, in every community, to work together to tackle these issues through action, prayer and giving.

Our Sanctuary & Racial Justice Programmes help individuals and families rebuild their lives after forced displacement. Services include Welcome Hubs, Arts and Wellbeing activities, ESOL classes, employment support and casework. We focus on fostering long-term, meaningful connections with local church communities to restore stability, dignity and belonging. 

It is a genuine occupational requirement that the post-holder is a practising Christian, committed to the faith. This is essential to support and encourage parishes in living out their faith through social action and to engage authentically with the Diocese’s vision and principles in the Sanctuary & Racial Justice Programme. 

All appointments are subject to acceptable pre-appointment checks inclusive of Right to Work in the United Kingdom, References and relevant background checks applicable to the role.

Closing date: 28 April 2026
Interviews: 18 May 2026

Background: 

Amna envisions a world where refugees have the power to shape their own futures, unbounded by the impact of trauma, conflict and displacement. We are a refugee-led organisation working to expand mental health support and community-led psychosocial services for communities affected by conflict and displacement, giving them the tools to heal, rebuild resilience, and rediscover joy and belonging.    

Our approach is simple and evidence-based, developed in partnership with refugees and psychosocial experts. We work globally to fund, train, and empower frontline organisations and humanitarian workers to deliver trauma and identity-informed care to those affected by displacement. By fostering safe spaces for healing and offering creative and cultural tools and practices, we aim to break the cycle of intergenerational trauma and create lasting change.    

Since 2016, Amna has directly supported over 76,000 individuals, including children, youth, and adults trained over 3,600 facilitators from 720 organisations across 23 countries to deliver trauma- and identity-informed care. Our programs have indirectly impacted the lives of over 2 million displaced people, helping them find strength and hope in the face of adversity.    

At Amna, we believe in the power of community, healing, and hope because every refugee deserves the chance to reclaim their future.    

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Child and Vulnerable Adult Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

Role purpose: 

The Programmes Officer is integral to advancing Amna’s mission by actively contributing to the planning, implementation and oversight of the organisation’s programmes and partnerships. The Programmes Officer will collaborate closely with the programmes team, playing a key role in coordinating activities, engaging with partner organisation's and different stakeholders, and ensuring adherence to timelines and objectives. The role holder will contribute to shaping and amplifying the positive change Amna seeks to achieve, by making a meaningful difference in the lives of those we serve.

The post reports to the Partnerships and Network Manager.

Responsibilities include: 

Programme and Partnership Coordination: 

• Coordinate internal and external meetings, workshops, and events, including scheduling, logistics, and follow-up.

• Liaise with Amna partner organisations, consultants, and contractors as required to ensure smooth communication and follow-up. 

• Support the tracking of programme and partnership progress by maintaining accurate records, capturing relevant data, and preparing timely reports.

• Draft reports and updates tailored to different audiences on Amna’s programmes and partnerships.

• Undertake short information gathering and research assignments as required. 

• Manage communication with GHN members, including session coordination, registration setup, and follow-up.

• Maintain and regularly update the GHN database and tracking systems.

• Identify and coordinate interpretation and translation needs, including liaison with service providers.

• Support delivery of online and in-person training, including preparation of materials and logistics.

• Ensure compliance with data protection regulations (e.g. UK GDPR) and organisational policies. 

• Support the coordination of Amna's due diligence working alongside the Finance Manager and Operations team. 

Admin, Logistics, Procurement:  

• In coordination with the Operations team to maintain files and reference systems and ensure they are regularly updated to ensure accuracy. 

• Support procurement processes, including sourcing quotations, preparing documentation, and tracking approvals.

• Manage travel arrangements for programmes and partners, including itineraries and related requirements.

• Coordinate vendors and service providers to ensure timely delivery of services.

• Support event logistics (venues, catering, training materials, interpretation).

• Maintain documentation, filing systems, and records to ensure accuracy and accessibility.

• Draft correspondence, prepare briefings and presentations, and take meeting minutes as required.

• Support forward planning, document preparation, and proofreading.

• Distribute and track feedback forms and maintain related records.

• Provide ad hoc operational support as required. 

  Qualifications and Experience: 

• Bachelor’s degree in a relevant field (e.g. Business Administration, International Development, Project Management, or similar). 

• Minimum of 3 years’ experience in project management, partnerships, or related roles, preferably within the charity sector. 

• Excellent IT proficiency, including Microsoft Office (Word, Excel, Outlook) and familiarity with document management systems (e.g. SharePoint). 

• Strong written and verbal communication skills in English, with the ability to convey information clearly and professionally across a range of stakeholders. 

• Strong planning and organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a structured manner. 

• High level of attention to detail, with a methodical and accurate approach to work. 

• Excellent time management skills and the ability to work under pressure to meet deadlines.

• Demonstrated ability to work independently, use initiative, and solve problems proactively. 

• Well-developed time management skills and strong organisational skills.

• Commitment to Amna’s mission and values.  

• Commitment to diversity and non-discrimination.  

• Right to work in the country of residency.

Skills and Behaviors:   

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Amna values.  

• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external stakeholders.  

• Maintains a positive and solution-oriented attitude, even under pressure. 

• Demonstrates initiative, professionalism, and a proactive approach to work. 

• Flexible approach and ability to adapt to change in a growing organization.  

• Strong organisational and coordination skills, with the ability to manage competing priorities. 

• Culturally sensitive, with the ability to work effectively across diverse contexts. 

Benefits 

See our wellbeing strategy through this link.  

Work Location and Environment 

This role is a fixed-term, part-time job opportunity, and open to applicants in the UK and MENA region.

Amna offers a hybrid working environment to its employees based in London allowing for a blend of remote and in-person work.  Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs. 

Remuneration Package 

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.  

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team.

Commitment to Diversity, Equity, and Inclusion 

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.

As an equal opportunity employer, we do not discriminate on the basis of race, religion, colour, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.

Applications are strongly encouraged from people with lived experience as refugees or with second-generation experience. 

HEAD OF RETENTION & DEVELOPMENT

Senior supporter retention and donor development role with individuals, churches and charitable trusts at Christian charity Embrace the Middle East.

Why work for Embrace the Middle East?

• Hybrid role: High Wycombe (minimum onsite twice a month)
• 10% employer pension contribution
• 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 days after 10 years. Plus 3 days between Christmas and New Year.
• Life Assurance: 3× salary
• Flexi-time and home-working options
• Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7)
• Access to retail discount portal
• Training and development programme
• A values-led team committed to mission, integrity, and compassion

About the Role

Working with the Director of Fundraising and Communications, you will lead the development and delivery of Embrace’s supporter retention and donor development strategy, building deep and lasting relationships with individuals, churches, and communities. You’ll be responsible for shaping the full supporter lifecycle, from onboarding and ongoing relationship building to reactivation, cross-engagement, and long-term value growth. This is a role that blends strategy, creativity, and data insight, requiring someone who can hold the big picture while empowering a diverse team of fundraising and subject matter experts.

You’ll have:

• Proven experience in supporter engagement, donor retention, and income growth strategies.
• Strong analytical skills, experience using data for segmentation, trend analysis,
• and performance optimisation.
• Strategic thinking, with the ability to innovate and diversify income streams.
• Excellent leadership and team management skills, with an ability to lead and develop high‑performing teams in hybrid/remote settings.
• Demonstrated ability to manage complex projects from planning to delivery.
• Knowledge of UK fundraising regulations, GDPR, and ethical practice.

Role Requirements

• Commitment to Embrace’s Christian mission and values (as a practising Christian or someone supportive of our ethos).
• Willingness to travel occasionally to the Middle East (every 2–3 years).
• Right to work in the UK.

About Embrace the Middle East

At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we’ve worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities.

We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi‑channel supporter and donor growth, build a digital‑first marketing strategy, and drive sustainable organisational impact.

Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:

Closing date: Tuesday 28th April 2026

Charisma vetting interviews must be completed by: Tuesday 5th May 2026

Interviews with Embrace the Middle East: w/c 11th May 2026

Please refer to the candidate pack for more comprehensive information.

HEAD OF MARKETING & ACQUISITION

Senior marketing and fundraising acquisition leadership role with Embrace the Middle East, a Christian charity, leading new supporter engagement.   

Why work for Embrace the Middle East?

• Hybrid role: High Wycombe (minimum onsite twice a month)
• 10% employer pension contribution
• 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 after 10. Plus 3 days between Christmas and New Year.
• Life Assurance: 3× salary
• Flexi-time and home-working options
• Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7)
• Access to retail discount portal
• Training and development programme
• A values-led team committed to mission, integrity, and compassion

About the Role

Working with the Director of Fundraising and Communications, you will play a central leadership role in Embrace’s Fundraising & Communications cluster, shaping how new supporters discover Embrace, experience their brand, engage with their stories, and begin their relationship with the charity. This is a role for someone energised by growth, experimentation, and building high-performing teams, with the strategic vision, creative ambition, and analytical rigour to match.

You’ll have:

• Strategic leadership in marketing, supporter acquisition, or fundraising within a charity or mission‑driven organisation.
• Strong multi‑channel acquisition experience (digital, print, social, paid, email, ecommerce).
• Proven ability to lead and develop high‑performing teams in hybrid/remote settings.
• Expertise in digital performance, optimisation, testing, and analytics.
• Managing sizeable budgets, forecasting, and ROI‑driven planning.
• Understanding of supporter behaviour, segmentation, attribution, and LTV modelling.
• Knowledge of UK fundraising regulations, GDPR, and ethical marketing practice.

Role Requirements

• Commitment to Embrace’s Christian mission and values (as a practising Christian or someone supportive of our ethos).
• Willingness to travel occasionally to the Middle East (every 2–3 years).
• Right to work in the UK.

About Embrace the Middle East

At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we’ve worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities.

We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi‑channel supporter and donor growth, build a digital‑first marketing strategy, and drive sustainable organisational impact.

Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:

Closing date: Tuesday 28th April 2026

Charisma vetting interviews must be completed by: Tuesday 5th May 2026

Interviews with Embrace the Middle East: w/c 11th May 2026

Please refer to the candidate pack for more comprehensive information.