Impact and insights manager jobs
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Alexandra Rose Charity
We should all be able to eat healthy food. But right now, healthy options cost more than twice as much as junk food. It’s getting harder and harder for people to put good food on the table. In fact, the poorest fifth of UK households would need to spend 50% of their disposable income to eat the UK Government’s recommended healthy diet. Access to a choice of high quality, culturally appropriate fruit & veg is an essential building block for our mental and physical health. We need to put this right. We’re on a mission to give people access to their choice of fresh fruit & veg, in the heart of their community. At Alexandra Rose, we are proud to deliver a mix of practical, place-based projects and national advocacy to shape a fairer future, where everyone can afford and enjoy fresh fruit & veg with dignity. If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.
About the role
Alexandra Rose collects and uses a wide range of data to help us run our programmes, understand our impact and influence policy change. We have developed monitoring, reporting and evaluation systems that help us track programme delivery, make informed decisions and demonstrate the difference our work makes to the diets, health and wellbeing of adults and children. We are looking for a proactive and analytical Data and Insights Officer with a keen eye for detail, who thrives on improving data quality, analysing complex information and generating insights that support decision-making across an organisation. You will play a key role in improving Alexandra Rose's data systems and reporting. Working across programme and evaluation data, you will help clean and analyse data, develop dashboards and reports, generate insights for use both internally and for our external partners. You will work closely with our technical partner and distributing centres to ensure that data is reliable, our reporting is robust and our projects can continue to grow effectively.
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
N.B This role is mainly remote with requirement to travel to meetings across the UK.
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role. To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Please submit your CV and cover letter through the Charity Jobs Portal only. We use anonymous recruitment applications sent by email will not be included in the selection process.
Applications will be reviewed as they are received, and we may close the vacancy ahead of
the advertised deadline if sufficient suitable applications are received. We encourage
interested candidates to apply as soon as possible.
N.B Applications without a cover letter will not be considered.
Previous applicants need not apply
The client requests no contact from agencies or media sales.
This role leads two of the most consequential shifts in our 2026–2028 strategy. First, our move from a narrative-based to an evidence-based organisation: designing our impact measurement framework, leading the rollout and adoption of the Impact Hub (our custom CRM and data platform), and embedding data-driven decision-making across every team. Second, the community around our programmes: the trusted community and education referral partnerships that bring young people to us, and the structured alumni community that keeps them connected, supported and contributing after they complete our programmes.
WHAT YOU OWN
-
Impact framework : the organisation's impact measurement framework, metrics and indicators.
-
The Impact Hub (CRM) : the platform, its roadmap, adoption and supplier relationship.
-
Data governance : data quality standards, validation protocols and UK GDPR compliance.
-
Evaluation methodology : how programmes and services are evaluated, including external evaluation partnerships.
-
Referral partnerships : the community and education referral partnership model and its members.
-
Alumni strategy : the alumni engagement model, tiered support structure and Advisory Council.
-
Organisational reporting : impact reporting to the board, funders and the public.
KEY RESPONSIBILITIES
-
Impact Measurement & Evidence ~ Develop and own the organisation's impact measurement framework, defining metrics and indicators that reflect outcomes and effectiveness rather than interest or activity alone.
-
Organisational Insight & Foresight ~ Act as the organisation's insight lead: translate quantitative and qualitative data into organisational insight that shapes strategy, programme design and resource allocation.
-
The Impact Hub ~ Lead the delivery, rollout and adoption of the Impact Hub, including migration from Upshot, in line with the phased plan in the Data & Digital strategy : and own its roadmap as the organisation's insight platform thereafter.
-
Stakeholder Engagement Framework (Governance) ~ Act as guardian of the unified stakeholder engagement framework, defining the standards, data capture requirements and reporting consistency that all teams apply across our five stakeholder groups.
-
Community & Education Partnerships (Referral Pipeline) ~ Design and deliver the structured referral partnership model set out in the Talent & Engagement strategy, piloting quarterly cohorts of university, faith-group and community-organisation partners with clear MOUs, shared objectives and referral tracking through the Impact Hub.
-
Alumni Community & Engagement ~ Design and deliver a structured 12-month alumni engagement calendar with audience-segmented communications, supported by Impact Hub data.
-
Reporting & Funder Evidence ~ Produce evidence-based impact reporting for the board, funders, partners and public communications, supporting grant bids, corporate stewardship and the annual report.
-
Team Leadership ~ Line-manage the Data Administrator, Progression coaches and any future team members, providing guidance, training and performance oversight.
-
Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.
Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK has an exciting opportunity for a Legacy Marketing Manager to help shape the future of our legacy fundraising programme. In this influential role, you will lead impactful marketing campaigns that inspire supporters to leave a gift in their Will, building long-term relationships and securing vital future income for children. Working within a high-performing team, you'll use insight, creativity and innovation to grow our legacy pipeline, maximise supporter engagement and deliver outstanding supporter experiences.
Legacy gifts play a transformational role in helping Save the Children create lasting change for children in the UK and around the world. As Legacy Marketing Manager, you will be responsible for delivering multi-channel campaigns and stewardship journeys that inspire action, deepen supporter commitment and grow future income. Working collaboratively with colleagues across Public Impact and the wider organisation, you will help ensure that more supporters choose to leave a lasting legacy for children, enabling our work to continue for generations to come.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The purpose of the Public Impact Group is to build an active community of people in the UK who give money, time and take action to enable lasting change for children.
As Public Income and Engagement, we deliver sector leading opportunities for the UK public to create impact for children. Working closely with colleagues across Public Impact, we deliver a cohesive approach to public engagement that generates income, builds awareness, changes minds and opinions, prompts people to act, and builds deep relationships with supporters. Value exchange is at the heart of our approach.
About the role
The Legacy Marketing Manager is responsible for the successful delivery of the legacy marketing programme, including strategy implementation, campaign execution, budget management and performance against KPIs. You will deliver multi-channel marketing campaigns that help reach new audiences, as well as unlocking the great potential we have within our committed supporter base. You'll be skilled in delivering activity that acquires, converts, stewards and retains legacy supporters to ensure sustainable future income growth. You''ll have expertise in driving legacy consideration, growing supporter value, and growing and strengthening the legacy pipeline to achieve our targets.
Working closely with the Senior Marketing Manager, the Legacy Relationship Manager, and with colleagues across the organisation, you will be accountable for achieving agreed acquisition, conversion, engagement and future income objectives for the legacy marketing programme. You will lead, manage and deliver integrated marketing campaigns, supporter journeys and supporter stewardship across paid media, direct mail, email, telemarketing and events. You'll be data-driven and supporter-led, ensuring all activity contributes to a best-in-class supporter experience that builds lifetime value.
In this role, you will:
- Lead and be accountable for the delivery of multi-channel legacy marketing plans, achieving ambitious KPIs across consideration, conversion, retention and income. Use the most effective channel mix to ensure we target the right individuals with the right message at the right time.
- Work as part of a high-performing marketing team, delivering insight-led, data-driven campaigns and supporter experiences that respond to our audiences' needs and motivations, build trusted long-term relationships, and increase lifetime value.
- Lead and manage the planning, delivery and evaluation of legacy marketing and stewardship activity, including budgets, timelines, stakeholder management, creative development and performance reporting.
- Deliver and manage a programme of paid acquisition campaigns, across digital, press and audio, and support plans to diversify our marketing channel mix, optimising for ROI, CPA and CPC metrics.
- Deliver legacy marketing campaigns and supporter journeys across direct mail, email and telemarketing, ensuring a seamless supporter experience and achieving conversion and retention objectives.
- Deliver and manage a best-in-class legacy supporter experience, ensuring alignment across all supporter touchpoints, to deepen engagement, drive pipeline conversion and increase supporter lifetime value.
- Develop compelling fundraising content and creative that deepens engagement and inspires action across every stage of the marketing funnel.
- Manage content plans and develop marketing assets that inspire engagement and action.
- Proactively identify opportunities for innovation and audience growth.
- Analyse marketing performance and ensure data and insight play a pivotal role in decision-making, embedding a test-and-learn approach to optimise campaigns and ensuring learnings are shared and implemented across Public Income and Engagement.
- Work with Senior Marketing Manager to manage budgets, e.g. supporting expenditure and ROI planning, reporting and re-forecasting.
- Forge excellent relationships with key stakeholders across internal teams, including Marketing, Philanthropy, Community Fundraising, Volunteering, Retail and Supporter Care, championing legacy giving across the organisation and seeking integrated fundraising opportunities.
- Cultivate collaborative relationships with a range of key external partners, including marketing agencies, production companies and fulfilment agencies, and motivate and inspire these partners to deliver their best for Save the Children.
About you
To be successful, it is important that you have/are:
- Proven experience delivering legacy and/or fundraising programmes, with a track record of growing legacy pipelines, increasing conversion and maximising supporter lifetime value.
- Strong retention marketing experience, including developing multi-channel campaigns, audience planning and supporter stewardship strategies.
- Experience designing and optimising supporter journeys that enhance the supporter experience, deepen engagement and drive action.
- Experience delivering integrated marketing campaigns across direct mail, email, telemarketing, SMS and digital channels, including paid search, paid social, audio, print, press and DRTV.
- Strong analytical skills, with experience using data and insight to evaluate performance, optimise campaigns and inform decision-making.
- Excellent project management skills, with the ability to plan, prioritise and deliver complex projects on time and within budget.
- Experience managing external agencies and suppliers, including creative, telemarketing and fulfilment partners.
- Experience developing compelling fundraising and marketing content and creative to drive engagement and response.
- Experience managing campaign budgets, forecasting and reforecasting expenditure.
- Strong numerical, critical thinking and problem-solving skills, with the ability to manage competing priorities and focus on activities that deliver the greatest impact.
- Target driven and results focused.
- Innovative, able to adapt to changing situations and able to apply technical and professional expertise and work effectively with others.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Closing Date: 31st August 2026
The Communications team is responsible for informing, inspiring and engaging the public by showcasing Alzheimer’s Research UK’s work, impact and mission across all channels. We lead the charity’s media and strategic communications activity—ensuring consistent, accurate and compelling storytelling that supports research, fundraising and organisational priorities.
The Corporate Communications Manager will be responsible for the development and delivery of clear, consistent and compelling communications that strengthens our reputation and supports the positioning of our organisational narrative and brand.
The role will provide strategic communications support to Corporate Partnerships, Brand, Fundraising and Marketing and the CEO Office. The postholder will oversee the charity’s Annual Report and strategic campaigns and manage a team of four Corporate Communications Officers.
Key Responsibilities:
Strategic Leadership & Planning
· Act as the primary communications business partner to Corporate Partnerships, Brand and the CEO Office, providing strategic communications advice and support.
· Develop and deliver communications plans that support organisational priorities, fundraising objectives, strategic partnerships and executive profiling.
· Contribute to planning for major organisational moments, ensuring communications activity is integrated, audience-focused and aligned with ARUK priorities.
· Support the Senior Manager, Corporate & Research Communications in identifying communications opportunities, risks and emerging issues.
Delivery & Oversight
· Lead the development and maintenance of ARUK's communications messaging framework, including key messages, narrative tools and supporting communications materials.
· Oversee delivery of executive communications, including briefings, speeches, LinkedIn content, thought-leadership materials and speaking opportunities where required.
· Manage the production of flagship publications, including the Annual Report and Dementia Attitudes Monitor, and the communications outputs to support these.
· Provide communications support for major strategic partnerships, organisational announcements and corporate campaigns.
Team Leadership & Development
- Provide effective team management, role-modelling ARUK’s leadership values.
· Line manage Corporate Communications Officers, setting goals, overseeing workloads and providing positive and constructive feedback and supporting professional development.
· Foster a collaborative, high-performing team culture that reflects ARUK's values and supports continuous improvement.
· Ensure team priorities, workflows and resources are aligned to organisational needs and strategic communications objectives.
Cross-Team & Stakeholder Collaboration
· Work closely with Brand, Strategic Marketing, Media & PR, Content, Research Communications and Fundraising teams to ensure consistent messaging and integrated communications delivery.
· Build strong relationships with internal stakeholders and act as a trusted communications advisor to senior leaders and business partners.
· Identify opportunities to connect specialist communications teams into projects and campaigns to maximise impact and organisational alignment.
Governance, Risk & Quality Assurance
· Ensure communications outputs adhere to ARUK's brand, messaging, accessibility and editorial standards.
· Support the identification and management of reputational issues and communications risks.
· Work with the Metrics & Insights Manager to establish KPIs, measure performance and evaluate the effectiveness of corporate communications activity.
· Lead continuous improvement of corporate communications processes, templates and ways of working.
Knowledge, skills and experience needed:
· Significant experience in communications, corporate communications, public affairs, PR or a related communications discipline.
· Experience developing and delivering strategic communications plans that support organisational objectives and enhance reputation.
· Experience acting as a trusted communications adviser or business partner to senior stakeholders.
· Experience developing organisational messaging, narratives, thought-leadership content or executive communications.
· Experience delivering high-profile communications projects, campaigns, publications or stakeholder engagement activities.
· Experience planning and delivering complex projects, managing competing priorities, stakeholders, budgets and external suppliers.
· Experience managing, developing and motivating teams
· Excellent written, verbal and editorial communication skills.
· Strong strategic thinking skills, with the ability to translate organisational priorities into compelling communications activity.
· Ability to develop clear, persuasive and evidence-based messaging for a range of audiences.
· Strong stakeholder management and influencing skills, with the ability to build trusted relationships at all levels.
· Strong project and operational management skills, with the ability to prioritise resources, and deliver multiple projects simultaneously.
· Confident decision-maker with the ability to identify and respond to risks, opportunities and changing priorities.
· Collaborative leadership style, with the ability to support, develop and motivate others.
· Proactive, solutions-focused and committed to continuous improvement.
· High levels of integrity, professionalism and personal accountability
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £47,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 31st August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trialsthat slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
We’ve got a brilliant opportunity for you to join our team as an Impact and Insights Officer, at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills like teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where your insights will shape real change. As Impact and Insights Officer, you’ll:
- Play a key role in evaluation and insight projects that strengthen Young Enterprise’s evidence base and inform strategy.
- Turn data into stories that amplify young people’s voices and drive impact.
- Coordinate and align data across 15+ programmes, ensuring quality and consistency.
- Stay ahead of trends in education and youth research, bringing fresh ideas and innovation.
- Work collaboratively across teams and with external partners to share insights and champion best practice.
This is a dynamic, insight-driven role with plenty of scope for creativity, independence, and collaboration.
You’ll love this job if you are…
- passionate about making a difference: Using evidence to unlock opportunities for young people.
- detail-focused and curious: Ensuring accuracy while exploring what the numbers really mean.
- a natural problem-solver: Finding creative ways to collect, interpret, and communicate data.
- a clear communicator: Turning complex findings into compelling stories that inspire action.
- curious and evidence-driven: Supporting research and evaluation projects that deepen our understanding of impact and inform decision-making.
- enthusiastic about data and AI: Exploring the potential of technology to improve data analysis.
- collaborative and proactive: Working across teams and engaging external networks to make big ideas happen.
Key Responsibilities
- Collating and monitoring data, including database oversight and data cleaning, to strengthen Young Enterprise’s evidence base.
- Monitor, clean and validate data across multiple programmes, ensuring high standards of data quality and completeness.
- Set up and manage surveys, filtering and analysing large volumes of quantitative and qualitative data.
- Synthesize and communicate insights clearly through briefings and presentations, to meet diverse internal needs.
- Contribute to research and evaluation projects, applying appropriate research methods to generate robust evidence and actionable insight.
- Apply creative and innovative approaches to data collection, analysis and visual storytelling, ensuring young people’s voices are represented authentically.
- Explore the use of applications and software, including AI, that can enhance Young Enterprise’s data analysis and insight.
- Stay up to date with external research and sector trends, particularly in education and youth research, building strong peer networks and exploring external collaboration opportunities.
- Support external reporting and dissemination, ensuring that funder monitoring and evaluation requirements are met and impact is shared effectively.
- Act as a day-to-day research and insights contact, collaborating across teams and contributing to cross-organisational initiatives.
A few practical things
- This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 days per month.
How to Apply
Please send your CV and a one-page cover letter telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 2 September 2026. Please note that applications without a cover letter will not be considered.
First-round interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed on 7 September 2026. Second-round interviews will be held via Teams, on 11 September 2026.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Be part of a global movement creating fairer trade and building a better future for people, planet and pay.
We're looking for an inspiring and strategic Head of Impact & Insights to lead Fairtrade Foundation’s approach to evidence, learning, analytics and organisational performance. You'll shape how we measure impact, use data to inform decisions and ensure learning drives continuous improvement across the organisation.
Leading a multidisciplinary team covering research, monitoring and evaluation, analytics and transformation, you'll play a pivotal role in helping Fairtrade demonstrate its impact and deliver on its strategy.
About you
You'll bring significant experience leading impact, MEL, research or performance functions, alongside strong analytical, leadership and stakeholder management skills. You'll be passionate about using evidence to drive change and helping organisations make better decisions.
Why join us?
This is an exciting opportunity to shape the future of Fairtrade Foundation’s impact agenda and help ensure our work delivers meaningful change for farmers, workers and communities worldwide.
Equity, Diversity & Inclusion
We're committed to creating a workplace where everyone feels they belong and can thrive, and we warmly welcome applications from people of all backgrounds and ages, especially those underrepresented in our sector, including Black, Asian and other ethnic minority communities, disabled people, people of faith, and LGBTQ+ people.
Ready to lead evidence-led change and help build a fairer world? We'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Work where it matters most, achieve what matters more
Be part of a team where passion meets purpose, as we work together where the challenge is greatest to change the lives and build the futures of children and young people.
We're looking for a talented Strategy Manager to help deliver our ambitious 2025–2030 strategy.
Working within our Transformation team, you'll lead high-impact projects, provide insight that drives decision-making, and partner with senior leaders to solve complex challenges. From developing business cases and strategic recommendations to analysing data and driving organisational improvement, you'll play a key role in shaping the future direction of the Trust.
This is a varied role that combines strategy, project delivery and data-led decision-making. You'll lead projects from concept to implementation, turning complex information into clear recommendations and ensuring initiatives deliver meaningful outcomes.
You'll work closely with senior stakeholders across the organisation, providing challenge, insight and support while helping to improve processes, drive performance and deliver our strategic priorities.
This role is a full time, all year-round role, mainly home-based working with travel to our head office in Birmingham and our academies as required. If you're excited by this opportunity but are considering a different way of working, such as a secondment or another flexible arrangement, we'd love to hear from you and discuss the possibilities.
About you
You're a commercially minded problem-solver with strong analytical skills and a track record of delivering projects in complex environments.
You'll be confident working with data, influencing senior stakeholders and managing multiple priorities. You have excellent communication skills, strong Excel and PowerPoint capability, and the ability to translate analysis into practical action.
Experience in strategy, consulting, transformation or organisational improvement would be advantageous, as would experience within education.
Why work for Ormiston?
Our vision is to create a school system where every child thrives, regardless of background. Our people are at the heart of our approach – they are our greatest asset.
We exist to provide the best learning opportunities every day, in every school for every child. It is the people and teams in our Trust who make this a reality and ensure we have the greatest impact. If you join us at Ormiston, whatever your role, you can be sure of a role with purpose and meaning.
Ormiston, where every member of staff enjoys…
- The opportunity to build on the legacy of those who came before – being part of one of the longest standing Trusts, created with the sole purpose of enabling children and young people to thrive
- Working for a Trust nationally recognised for its impact on disadvantaged children – a rewarding, stimulating career where staff are challenged to be the best they can be, for the pupils we are proud to serve
- Being part of a team and community where you belong – receiving bespoke and holistic support from a well-resourced and ambitious network of experts and professionals that work at the heart of communities
- A supportive environment to grow your career – an extensive professional development programme, alongside flexible working arrangements and generous benefits
Benefits that care for you
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children and young people in our schools.
When you join us at Ormiston, you can be certain that your work will have purpose and meaning. You can also expect robust and holistic support from us to enable you to excel in your role.
You will have access to an attractive benefits package including:
- 30 days annual leave (rising to 32 days after 5 years’ service)
- Generous pension and life cover
- Access to health and well-being programmes, including counselling service.
- Discounts on retail, travel, and leisure through our benefits platform.
- Free and confidential legal, tax and health 24/7 helpline.
- Cycle to work scheme.
- Automatic pay progression.
- Flexible working arrangements.
And much more as part of a leading multi-academy trust.
If you're excited by this opportunity but are considering a different way of working, such as a secondment or another flexible arrangement, we'd love to hear from you and discuss the possibilities.
The closing date for applications is 9am on 18 August with interviews taking place shortly after.
Early applications are encouraged as we reserve the right to close the vacancy early should a suitable candidate be found. We encourage you to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Digital Marketing Manager will play a key role in growing Honeypot’s reach, engagement and impact through creative, insight-led and effective digital marketing.
Reporting to the Head of Marketing and Communications, the postholder will lead Honeypot’s digital marketing activity, using creativity, audience insight and data to grow awareness, strengthen supporter engagement and help achieve the charity’s strategic objectives.
This is a varied and hands-on role combining digital strategy with day-to-day delivery. As Honeypot’s Marketing function grows, the role will have the opportunity to take increasing ownership of digital growth, innovation and audience development.
The client requests no contact from agencies or media sales.
Job Title: Impact Manager (interim)
Department: Investment Team
Reports to: Impact Director
Salary: £61,500 - £67,000 pa
Contract: 12 month fixed-term contract, full-time
Location: Hybrid – London, EC1Y and homeworking
Right to Work: We are unable to provide work visa sponsorship. Candidates need to have the existing right to work in the UK and for the duration of employment
The Opportunity:
This is a 12 month fixed-term opportunity to take on a central role in how BSC manages impact and systems change across all asset classes we invest in, at a pivotal moment as we become a tech-first organisation. We welcome applicants looking for a secondment as well as those seeking a fixed-term contract to cover a period of parental leave.
You will help shape how BSC generates, reports on and acts on impact and systems change insight across our whole portfolio. This spans building the data infrastructure and analytical capability behind our investment decisions, redesigning how we report to our Investment Committee, Board and external stakeholders, and working directly with the asset class teams and fund managers to embed rigorous impact, ESG and EDI practice into individual deals.
You'll be joining a team already recognised for the strength of its impact investing practice. In 2025 and 2026, following BlueMark’s independent verification, BSC was placed on the BlueMark Global Practice Leaderboard after ranking in the top quartile across all 8 dimensions of the Operating Principles for Impact Management. You will help carry that standard forward.
We invest in our people as seriously as we invest our portfolio. You will gain direct exposure to our Investment Committee and senior leadership, and accelerate your growth through hands-on experience, tailored training and collaboration with sector-leading specialists.
What you will do:
Help lead the design and delivery of our tech-first, data-driven impact and systems change insights capability
-
Shape the insights we build and prioritise across asset classes and impact themes, aligned with our 2026-30 strategy.
-
Help build the internal data infrastructure that underpins these insights, working with our data, AI and asset class teams to sharpen and scale what we can deliver.
-
Lead portfolio-level analysis through our annual performance cycle, turning data into insight the investment team, leadership and our Investment Committee can act on.
Help lead the redesign and delivery of decision-useful impact reporting
-
Lead the design of management information that supports how we make, manage and learn from our investments across the portfolio.
-
Support the delivery of reporting to our key governance bodies including our Investment Committee and Board.
-
Support the redesign and delivery of our external impact report, and lead on our impact, ESG and EDI disclosures.
Enable high quality deal-level impact, ESG and EDI analysis and practice across the investment lifecycle
-
Deliver impact, ESG and EDI analysis for investment across their lifecycle, as needed.
-
Working with asset class teams, steward the effective completion of our shared ‘impact term sheet’ with our fund managers, including agreeing measurable KPIs.
Help lead the next phase of our market-leading impact investment approach
-
Lead and contribute to parts of our market-leading impact investing practice and process, in collaboration with colleagues across BSC and with external partners as the opportunities arise.
-
Contribute to team- and organisation-wide initiatives that help us deliver our mission, such as working groups to improve our approach on key areas.
What you will bring - Qualifications & Experience
Essential
-
A passion and demonstrable commitment to improving lives in the UK
-
Experience in the design and delivery of impact management and measurement frameworks, processes and tools
-
Experience undertaking and communicating detailed analysis of complex problems
-
Experience leveraging data and technology to deliver impact insights
-
Work experience that faces the financial, social or public sector
-
Proven relationship-building and stakeholder management
Desirable
-
Work experience in impact investing or sustainable investing
-
Experience of ESG and/or EDI analysis
-
Experience or knowledge of regulatory frameworks such as TCFD and SDR, and/or reporting frameworks such as PRI
-
Proven project management skills
Skills, Abilities and Attributes
-
Structured thinker – able to deal with complexity and keep focus in the face of challenge or uncertainty
-
Innovative, creative and strategic approach to problem solving
-
Collegial team player – flexible and willing to work with and contribute to a team
-
Strong analytical skills and an ability to harness, analyse and interpret data
-
Relationship management – excellent interpersonal skills and able to build relationships at all levels
-
A confident and effective communicator with an ability to integrate within and across teams
-
Hunger for continued learning and development, including developing others
-
Self-starter – able to work under own initiative and source new opportunities
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for an experienced Management Accountant who is excited by the role finance can play in creating social impact. Working closely with colleagues, senior leaders and trustees, you'll provide the financial insight, forecasting and analysis needed to support effective decision-making, ensure strong financial stewardship, and help us make the best use of our resources to deliver our strategy, Leading with Hope. This is an opportunity to combine technical accounting expertise with a commitment to using finance as a tool for positive change.
Key Responsibilities
- Prepare monthly management accounts, forecasts and financial reports.
- Lead budgeting, forecasting and scenario planning across the Trust.
- Support and challenge budget holders to make informed financial decisions.
- Provide financial analysis, reports and insights to the Senior Management Team, Finance & Investment Committee and Board of Trustees.
- Support funding applications and grant reporting through budgeting, financial modelling and analysis.
- Oversee investment and property reporting, ensuring risks and opportunities are clearly communicated.
- Lead the annual audit process and support statutory reporting, compliance and financial controls.
- Help build financial confidence across the organisation by making financial information accessible, meaningful and actionable.
Empowering young people who face deep-rooted inequality to lead lasting change, by investing in their leadership, their communities, and their spaces.
The client requests no contact from agencies or media sales.
ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about using research and evidence to influence climate policy and support local and strategic authorities to deliver their climate targets? Do you enjoy working across research, policy and stakeholder engagement in a collaborative, mission-driven organisation? Are you interested in data and impact? Then you could be UK100's new Research and Insights Officer!
You will support the delivery of UK100's research programme, helping to design and deliver projects that generate practical insights for local government. From conducting desk research and stakeholder interviews to producing reports, you'll help turn evidence into actionable recommendations that support ambitious climate action.
You'll also play a key role in translating research into policy and advocacy, through monitoring policy developments and helping to coordinate member networks and working groups. You'll lead on tracking the impact of our programmes by gathering evidence and maintaining organisational knowledge and data systems.
Research programme delivery:
- Support the Research Manager across UK100’s research, policy and member engagement workstreams, contributing to the development and delivery of projects and outputs aligned with organisational priorities and strategic objectives.
- Support the delivery of a research project focused on improving energy performance in the private rented sector. This will include stakeholder and policy mapping, coordination of qualitative fieldwork with local authorities and key stakeholders, and contributing to the development of outputs such as reports.
- Support the broader research programme through activities such as stakeholder interviews, desk-based research, and the development of research tools including surveys, questionnaires, discussion guides and workshop materials.
Policy, advocacy and parliamentary engagement:
- Translate research insights and evidence into policy and advocacy outputs.This includes monitoring relevant legislation, inquiries and policy developments; contributing to consultation responses and policy briefings; and identifying opportunities for engagement.
- Support engagement with parliamentarians and government departments, helping to organise roundtables and meetings that enable members to share evidence and insights with decision-makers.
Impact tracking:
- Lead the tracking and demonstration of UK100's impact, including gathering qualitative and quantitative evidence of our work's outcomes, speaking with member councils about the difference our support has made, and developing case studies that capture and communicate this impact.
- Support the development and maintenance of UK100’s CRM database, website and Knowledge Hub, using data and insights to help track, and demonstrate organisational impact.
Member engagement:
- Support member engagement networks and working groups, including agenda setting, meeting coordination, development of materials, and ongoing administrative support to ensure effective delivery against timelines and objectives.
Communications and dissemination:
- Support the dissemination of research and policy outputs across UK100's network and wider stakeholder base through social media, events, email communications, and contributions to the newsletter.
- Organise and support UK100’s presence at internal/external events, and positively contribute to raising UK100's profile in line with our guidance on branding, tone of voice and key messages.
Job Specification:
Essential Criteria:
- Understanding of research methods
- Knowledge of UK public policy and policymaking processes.
- Experience supporting research projects from planning to delivery and producing written outputs such as reports or briefings.
- Experience coordinating meetings or workshops
- Experience working with multiple stakeholders and managing competing priorities.
- Strong research and analytical skills.
- Excellent organisational and project coordination skills.
- Ability to manage multiple tasks and meet deadlines.
- Ability to work collaboratively across teams and with external stakeholders.
- Committed to the vision, mission and values of UK100
Desirable Criteria:
- Understanding of the structures and functions of local government in the UK
- Awareness of climate, energy efficiency, or sustainability policy issues.
- Familiarity with communications and public affairs.
- Experience working in a policy, research, think tank, charity, or local government environment.
- Experience collecting and analysing impact or evaluation data.
First interviews will take place online across the 22nd and 23rd of September.
For more information, please read the attached recruitment pack.
Please apply via the Charity Jobs portal.
UK100 is the only network of ambitious councils led by all political parties working together to tackle climate change.



The client requests no contact from agencies or media sales.
- Salary: £33,643 FTE (Outside of London); £35,577 FTE (London based)
- 35 hours per week
- Permanent
- Location: The role will be part of a team that works across the UK. You can be home-based anywhere in UK, with travel for meetings. You can also choose to work from our Bristol or London offices.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
Young Lives vs Cancer has a growing and ambitious commitment to improving the systems that shape the experiences of children and young people with cancer and their families. Our North Star vision and Time Is Now Strategy set out ambitious goals for the difference we want to make, both for the children and young people and loved ones we support and the wider systems around them.
This role sits within the Strategic Insight team, which supports Young Lives vs Cancer to use relevant, timely and accurate information to inform decision-making across the organisation.
As a Data Analyst (Impact Focus), you will work as part of the Strategic Insight team while dedicating a significant proportion of your time to supporting the Innovation, Policy & Systems Change Directorate, particularly the Research, Learning & Systems Change team. You will play a key role in helping Young Lives vs Cancer generate stronger evidence of the needs, experiences and outcomes of children and young people with cancer and their families, and ensure that evidence is used to improve services, shape strategy and influence decision-making.
We're looking for someone with strong analytical, SQL and data visualisation skills who is curious about data and passionate about turning it into meaningful insight. You will support survey and evaluation activity, develop dashboards and reporting tools, improve access to data and insight, and provide data and insight that supports evidence-informed decisions across the organisation.
Working closely with the Impact, Evaluation & Learning Lead, Strategic Insight colleagues and teams across the charity, you will help strengthen the quality, accessibility and use of data and insight. Through your work, you'll contribute to a better understanding of the difference Young Lives vs Cancer makes for children, young people and families, while helping to build the evidence base needed to improve outcomes and influence the wider systems that support them.
This is a hands-on role for someone who enjoys combining data analysis, problem-solving and communication to create actionable insight and drive meaningful change.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Act as the primary analytical resource for the Innovation, Policy & Systems Change Directorate, working closely with them to prioritise and deliver analytical and insight requirements while working as part of the Strategic Insights team to support on BAU and cross organisational tasks where needed.
- Analyse and bring together data from multiple sources to understand service reach, outcomes, impact, trends and equity of access for children and young people with cancer and their families.
- Turn quantitative, qualitative, and operational data into clear, actionable insight that support decision-making, evaluation, impact measurement, and organisational learning.
- Develop and maintain Power BI dashboards, reports and visualisations that improve the flow and accessibility of data and insight within the Innovation, Policy & Systems Change Directorate and across the organisation.
- Create and manage organisational insight resources, while improving how data, evidence and learning are connected, structured, and shared across the charity.
- Improve the quality, consistency, and reliability of data by supporting data governance processes, identifying issues, identifying evidence gaps, and promoting standardised ways of working.
- Work collaboratively with colleagues across the organisation to strengthen data literacy, improve access to evidence, and support funding bids, impact reporting and other organisational priorities.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- A genuine interest in using data and insight to improve outcomes for children and young people with cancer and their families, with a curious and analytical mindset.
- Experience analysing and interpreting data to identify patterns, generate insight and support decision-making.
- Good SQL skills, with experience extracting, querying and working with data from databases.
- Experience creating dashboards, reports or data visualisations, ideally using Power BI or similar tools.
- The ability to bring together information from multiple data sources to build understanding, tell a clear story and support organisational learning.
- Good written and verbal communication skills, with the ability to explain data and findings clearly to a range of audiences and work collaboratively across the organisation.
- An organised and proactive approach, with a willingness to learn, develop new skills, contribute to good data management practices, and work in line with Young Lives vs Cancer's values: Curious, Creative, Collaborative, Changemaking and Courageous.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us turn data into life-changing impact for animals around the world.
We're looking for an experienced, enthusiastic CRM & Insights Officer to join Worldwide Veterinary Service (WVS). If you enjoy transforming data into meaningful insights, improving supporter experiences, and helping charities grow their impact, we'd love to hear from you.
At WVS, every decision we make helps more animals receive life-saving veterinary care. Last year alone, we helped an animal every 14 seconds, trained more than 4,800 veterinary professionals, delivered over 1,700 shipments of veterinary supplies to charities in 71 countries, and continued our Mission Rabies programme, which has vaccinated more than seven million dogs and educated over 13 million children.
As our CRM & Insights Officer, you'll play a pivotal role in helping us understand and engage our supporters more effectively. You'll take ownership of our CRM database (Donorfy), ensuring our data is accurate, secure and well managed, while producing the insights that shape fundraising and marketing decisions. Your work will directly support supporter acquisition, retention and engagement, helping us raise more funds to improve animal welfare across the globe.
Working within our Marketing Team and reporting to the Individual Giving Manager, you'll collaborate closely with colleagues across fundraising, finance and technology to develop reporting, build audience segments, analyse campaign performance and continuously improve how we use data throughout the organisation.
Main Duties & Responsibilities
CRM Oversight
- Lead on and administer Donorfy, ensuring accurate and up-to-date supporter records.
- Maintain excellent data quality, integrity and compliance
- Support the implementation of CRM best practice across the organisation.
- Ensure data is managed in accordance with GDPR and internal policies.
- Act as the first point of contact for day-to-day CRM queries from colleagues.
Reporting & Insights
- Produce regular fundraising and marketing reports, dashboards and KPI tracking.
- Analyse supporter and donor data to identify trends, opportunities and risks.
- Provide actionable insights to support donor acquisition, retention and reactivation activity.
- Monitor campaign performance and produce post-campaign analysis.
- Support the wider team in evaluating fundraising and marketing performance and supporter journeys.
Segmentation & Campaign Support
- Build audience selections and supporter segments for fundraising and marketing campaigns.
- Work with colleagues to ensure campaigns are accurately targeted and evaluated.
- Support the development of data-driven supporter journeys and stewardship programmes.
- Assist with testing and measuring campaign effectiveness.
Collaboration & Development
· Work collaboratively with Technology and Finance teams to reconcile supporter and income data, maintain CRM data integrity, and represent fundraising priorities, constructively influencing system developments where needed.
- Support colleagues in making effective use of supporter data.
- Contribute to continuous improvements in data processes and reporting.
- Keep up to date with developments in CRM systems, fundraising data and supporter engagement best practice.
- Occasionally support events and activities outside normal working hours where required.
Essential Skills & Experience
- Two years+ experience working with CRM databases and supporter/customer data. (Donorfy is our current CRM but relevant experience across any CRM system is valuable)
- Strong Excel and data analysis skills.
- Experience producing reports and communicating insights to non-technical audiences.
- Understanding of audience segmentation and campaign targeting.
- Strong attention to detail and commitment to data accuracy.
- Knowledge of GDPR and data protection principles.
- Excellent organisational and communication skills.
- A passion for animal welfare.
- Ability to work collaboratively within a team.
- Right to work in the UK.
Desirable Skills & Experience
- Experience using Donorfy.
- Experience within a charity or not-for-profit organisation.
- Familiarity with fundraising and marketing principles, supporter engagement or individual giving.
- Experience creating dashboards using Power BI, Looker Studio or similar tools.
- Experience working with email marketing platforms and campaign reporting.
- Full UK driving licence.
Success Measures
Within the first 12 months, the postholder will:
- Improve the quality and consistency of supporter data within Donorfy.
- Deliver regular reporting and insights that support decision-making.
- Increase the use of supporter segmentation across fundraising campaigns.
- Help identify opportunities to improve donor retention and supporter engagement.
- Establish clear reporting processes and dashboards for key fundraising KPIs.
To give vulnerable animals around the world access to free life-saving veterinary care.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Role
The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.
The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.
The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.
Key Responsibilities
1. Programme Design and Delivery
- Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
- Translate partner objectives into clear delivery plans, session structures and participant journeys.
- Develop and adapt session plans, materials and activities for assigned panels.
- Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
- Lead or support facilitation of Youth Insights sessions as required.
- Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
- Identify practical improvements to delivery and share learning with the Programme Manager.
2. Operational Partner Management
- Act as the primary day-to-day relationship manager for assigned partners.
- Lead operational planning meetings, delivery updates and routine partner communications.
- Manage partner expectations around timelines, outputs, session planning and reporting.
- Maintain strong working relationships with operational partner contacts.
- Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
- Support strategic partner conversations by providing delivery insight, evidence and learning.
- Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.
3. Insight Generation and Reporting
- Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
- Draft reports, summaries, presentations and recommendations for partners.
- Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
- Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
- Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
- Support the development of case studies, impact stories and evidence of partner value.
- Contribute learning from assigned panels into wider Youth Insights service development.
4. Delivery Quality and Facilitation
- Ensure all assigned programmes are delivered to a high standard.
- Brief, support and coordinate freelance facilitators for assigned sessions.
- Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
- Monitor delivery quality and participant experience.
- Provide feedback to facilitators and escalate quality concerns where needed.
- Ensure session materials, resources and activities are prepared and appropriate.
- Support consistency of delivery across panels, while adapting appropriately to different partner contexts.
5. Youth Engagement and Inclusion
- Ensure young people are meaningfully involved, listened to and supported throughout their participation.
- Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
- Monitor participant experience and respond to issues or barriers to participation.
- Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
- Ensure delivery is inclusive, accessible and responsive to young people’s needs.
- Support young people to build confidence, skills and understanding through their involvement.
6. Programme Coordination and Project Management
- Develop and maintain delivery plans for assigned Youth Insights panels.
- Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
- Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
- Ensure risks, actions and dependencies are tracked and communicated.
- Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
- Ensure programme information is accurate, up to date and accessible to the team.
7. Team Support and Development
- Delegate appropriate tasks clearly and support effective workload management.
- Share learning, tools and good practice across the Youth Insights team.
- Contribute to training, reflection sessions and process improvement.
- Support a positive, collaborative and values-led team culture.
- Help build team confidence in delivery, facilitation, insight generation and partner communication.
8. Safeguarding, Compliance and Risk
- Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
- Identify and escalate safeguarding concerns or risks in line with S4TP policies.
- Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
- Support accurate record keeping and documentation.
- Contribute to risk assessment and mitigation for sessions, panels and partner activity.
Key Relationships
Internal:
- Youth Insights Programme Manager
- Youth Insights Programme Coordinator
- CEO where required
- Wider S4TP team
- Freelance facilitators
External:
- Operational partner contacts
- Strategic partner contacts where appropriate
- Young people and alumni
- Schools, colleges and youth networks
- Delivery partners and stakeholders
Success Measures
Success in this role will include:
- Assigned panels are delivered effectively, safely and to a high standard.
- Partners receive timely, useful and high-quality reports and outputs.
- Young people have a positive, inclusive and meaningful experience.
- Operational partner relationships are well managed.
- Programme delivery runs smoothly, with clear plans, timelines and communication.
- Insight reports demonstrate analysis, themes and recommendations, not just summaries.
- Facilitators are well briefed, supported and consistent in delivery.
- Learning from delivery contributes to wider Youth Insights improvement.
Person Specifcation
Youth Insights Programme Lead
Person Specification
At Solutions for the Planet, we believe young people should have a meaningful voice in shaping the decisions that affect their lives, communities and futures.
We are looking for someone who is passionate about youth participation and skilled at turning young people's experiences, ideas and perspectives into insights that organisations can learn from and act upon.
This role would suit someone who enjoys working directly with young people, building trusted relationships with partners, facilitating engaging discussions and leading projects from planning through to delivery and reporting.
We're looking for someone who has...
Experience working with young people
You'll have experience engaging young people in a meaningful way and be confident creating environments where young people feel safe, included and empowered to share their views.
You may have worked in youth work, education, youth voice, participation, consultation, research, social action, community engagement or a related field.
Strong programme and project management skills
You'll be organised and able to manage multiple projects, deadlines and relationships at the same time.
You'll be comfortable:
- Planning and coordinating programmes or projects
- Managing timelines and delivery schedules
- Identifying and managing risks
- Keeping people informed and on track
- Maintaining accurate records and documentation
Excellent facilitation and communication skills
A key part of the role involves helping young people share their ideas and experiences.
We're looking for someone who can:
- Facilitate engaging discussions and workshops
- Adapt their approach for different groups and situations
- Listen actively and build trust
- Communicate confidently with young people, partners and colleagues
- Present information clearly and professionally
Experience generating insight and writing reports
You do not need to be a formal researcher, but you should be comfortable analysing feedback and spotting patterns, themes and key messages.
You should be able to:
- Review qualitative feedback and discussions
- Identify meaningful themes and insights
- Draw out implications and recommendations
- Write reports and presentations for external audiences
- Translate young people's views into actionable learning for partners
Experience managing stakeholder relationships
You will often be the main day-to-day contact for partner organisations.
We're looking for someone who can:
- Build positive professional relationships
- Manage expectations effectively
- Communicate with confidence and credibility
- Handle challenges constructively
- Represent Solutions for the Planet professionally
Experience supporting others
You may have experience supervising colleagues, coordinating volunteers, supporting facilitators or mentoring others.
You don't need extensive line management experience, but you should be comfortable helping others succeed and contributing to a collaborative team culture.
You'll be a great fit if you are...
Passionate about youth voice
You genuinely believe that young people should be listened to and involved in decisions that affect them.
People-centred
You enjoy building relationships and helping others feel valued, supported and included.
Curious and reflective
You're interested in understanding different perspectives and using learning to improve future practice.
Organised and proactive
You take ownership of your work, manage competing priorities effectively and look for solutions when challenges arise.
Adaptable
You're comfortable working in a growing organisation where priorities can evolve and where continuous improvement is encouraged.
Values-led
You care about delivering work ethically, inclusively and with integrity, always keeping the needs of young people at the centre of your decision making.
It would be a bonus if you have...
While not essential, we'd love to hear from you if you have experience of:
- Youth research, consultation or co-design
- Facilitating focus groups or participatory workshops
- Impact measurement and evaluation
- Working with businesses, employers or corporate partners
- CRM systems such as HubSpot
- Education, youth sector or community engagement networks
- Managing freelance facilitators or delivery teams
- Social impact, sustainability or social enterprise organisations
Practical Requirements
We ask that applicants:
- Are willing to travel within the UK for programme delivery, partner meetings and team activities
- Can occasionally work evenings when required for youth sessions or events
- Are eligible to work in the UK
- Are willing to undertake an Enhanced DBS check
What Success Looks Like
In this role, you'll help create high-quality experiences that young people genuinely value and that partners genuinely learn from.
Success means:
- Young people feel heard, respected and able to make a meaningful contribution
- Sessions are engaging, inclusive and well facilitated
- Partner organisations receive useful and insightful outputs
- Projects run smoothly and meet agreed deadlines
- Facilitators are well supported and prepared
- Youth feedback is translated into clear themes, insights and recommendations
- Learning is shared across the team to strengthen future programmes
Most importantly...
We're looking for someone who combines strong project delivery skills with a genuine commitment to empowering young people.
You don't need to meet every desirable criterion to apply. If you're excited by the opportunity, share our values and believe you could thrive in the role, we'd love to hear from you.
We are especially interested in hearing from candidates whose lived experience, background or perspective can help strengthen the diversity and inclusivity of our Youth Insights programmes. We believe great youth engagement is built by teams that reflect and understand the diversity of the young people we work with.
A covering letter explaining your interest in the role and how you meet the criteria in the person specification (no more than 1 x A4 page).
An up-to-date relevant CV (no more than 2 x A4 pages).
Please indicate where you are based on your application.
A short selfie video saying why you want to work with Solutions for the Planet and what you think your superpowers are (max 2 minutes).
The client requests no contact from agencies or media sales.







