Impact and insights manager jobs in Westminster, greater london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the heart of Starlight’s fundraising and marketing strategy is a focus on building lasting, meaningful and relevant relationships with our supporters. We are committed to demonstrating the importance and value of every contribution and ensuring that every interaction with Starlight is positive, personal and professional.
The Supporter Care Administrator plays an important role in supporting the delivery of excellent supporter care across all areas of fundraising and marketing. This role is ideal for someone who enjoys working with people, is highly organised with excellent attention to detail, and wants to develop their experience within fundraising and the charity sector.
You’ll enjoy communicating with supporters, taking time to understand their needs and helping them feel valued and appreciated. You’ll also take pride in supporting Starlight’s reputation for warm, responsive and efficient supporter care, while following clear processes to ensure donations and supporter data are handled accurately and securely.
Working closely with the Supporter Care Coordinator you will gain hands-on experience of supporter care, income processing and general fundraising administration, across a range of fundraising activities, including individual giving, community and challenge events, corporate partnerships, legacies and in-memory giving, and trusts and foundations.
Please apply for this role via Charity Jobs with your CV accompanied by a supporting statement which demonstrates how your experience matches the person specification and highlights your most relevant, recent experience for this role. In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.
This role is due to close on Thursday 12th February at 9am. We are actively recruiting for this post on a rolling basis.
The client requests no contact from agencies or media sales.
Location: Farringdon, London (Hybrid)
Salary: £35,000 per annum
Contract: Two Years Fixed Term, Full-time (35hours/week)
Closing date: Tuesday 24 February
About St John International
St John International connects and supports 44 St John Establishments around the world — a global family committed to saving lives and building resilient communities through first aid, healthcare, and humanitarian support.
We are entering an exciting new chapter: developing our fundraising arm, expanding into new audiences, and working more closely than ever to tell our shared story as one global movement. It’s a moment of transformation and opportunity — and we’re looking for someone who can help us share that story with the world.
About the Role
We are looking for a Social Media and Engagement Officer with a genuine passion for conversation, connection, and community. This is not a broadcasting role — it’s about dialogue. You’ll be the voice of St John International across our social media channels, engaging with audiences in real time, responding thoughtfully to emerging conversations, and finding opportunities to amplify our work and our people.
You’ll help us grow beyond our traditional audiences, reaching new spaces and communities, and positioning St John International as a global leader in first aid and humanitarian service. You’ll work closely with the Communications Team to bring our quarterly communications strategies to life and ensure every post, comment, and interaction reflects our shared purpose and values.
The role reports to the Director of Communications and works closely with colleagues in the Fundraising Team and our network of international communicators across 44 St John Establishments.
Key Responsibilities
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Act as the first point of contact for St John International’s social media communities, responding to comments, messages, and discussions in a timely, engaging, and brand-aligned way.
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Serve as a guardian of our brand voice — confident, compassionate, and inclusive — ensuring all communications reflect our global values.
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Identify and nurture opportunities for meaningful engagement across LinkedIn, Instagram, Facebook, and emerging platforms.
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Collaborate with the Communications Team to plan and execute content that supports quarterly communications strategies.
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Monitor conversations about St John and related sectors, identifying trends, opportunities for thought leadership, and potential risks.
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Support and elevate St John’s network of expert speakers, identifying new digital and offline platforms to showcase their expertise with broader audiences.
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Work closely with colleagues across Establishments to gather stories, visuals, and insights that highlight our global impact.
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Ensure all content and engagement reflect an understanding of cultural diversity, political sensitivity, and our international context.
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Use social media analytics tools to monitor performance, report on engagement growth and sentiment, and provide insights to inform future strategy.
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Occasionally attend events or workshops (in the UK or abroad) to capture stories and build relationships with partners.
About You
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You’re a natural communicator who thrives on genuine interaction and knows how to build rapport online.
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You have a strong grasp of brand voice and can adapt tone and messaging to suit different audiences and contexts.
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You’re curious and empathetic — able to navigate complex or conflicting information and find clarity in nuance.
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You’re globally minded, culturally sensitive, and politically aware, with a good understanding of how narratives play differently across international regions.
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You have demonstrable experience managing social media channels for an organisation, ideally with an international, humanitarian, or non-profit focus.
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You’re proactive and creative, with an eye for storytelling and a commitment to continuous improvement.
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You can confidently use analytics tools to measure and interpret social media performance.
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Experience with tools such as Meta Business Suite, MailChimp, or similar is desirable.
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Familiarity with Canva or Adobe Creative Suite would be an advantage but is not essential.
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As our platforms develop, we’d love for you to be confident in short-form video editing. This would include turning raw footage from our St John Establishments or events into usable content for Reels, Shorts and LinkedIn videos. On the job training for this can be provided if needed.
What We Offer
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A collaborative, values-driven environment within a global organisation making a real difference.
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The chance to shape and elevate St John International’s voice as we grow our global profile.
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Hybrid working arrangements, with at least two days of your week in our Farringdon office.
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Professional development opportunities and access to a global network of communicators.
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The opportunity to see your work directly contribute to life-saving impact around the world.
Inclusion and Diversity
St John International is committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and encourage those with lived experience in international, humanitarian, or community-based work to apply.
We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role. Interviews will be held w/c 9th March.
The client requests no contact from agencies or media sales.
At Turn2us, we believe that everyone should have financial security so that they can thrive. Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
We are searching for a Trust and Foundations Officer to work with the Trust and Foundations Manager to grow Turn2us’ income from grant funding. This role will sit within the wider Philanthropy and Partnerships Team, which focuses on building relationships with trusts, corporates and major donors.
The ideal person for this role may have experience working within the charity sector, or equivalent, in a relationship management role and/or knowledge of how to work with Trust and Foundations to generate income. Or they may have relevant transferable skills that they are looking to apply to this role. Key skills include good written communication, good time management and organisational abilities, the ability to infer and interpret different types of information and good relationship management skills.
Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month on a weekly basis. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.
Closing date: 23rd February 2026, 09:00am
1st Interviews: 3rd March 2026
We are recruiting for three fixed-term User Research Officer roles for our Digital Team. Two 23-month contracts and one 12-month contract.
This is an exciting opportunity to join The National Lottery Community Fund, and develop your skills as a User Research Officer within a multi-disciplinary team.
You’ll conduct user research to help us understand the needs of both the people who apply for our funding, and our colleagues who manage that funding. Your insights will inform the design of new systems and improvement of existing ones, ensuring that we make changes based on real user needs.
Working within our Digital Team, you’ll also have opportunities to collaborate with and learn from a thriving group of designers and researchers who love sharing knowledge and experience. We’ll offer you support to develop your research and design skills, and opportunities to take part in training and communities of practice.
You’ll need some practical experience of qualitative research methods, and of designing and running research. This could be from working in user research or user experience design. But we’d also welcome applications from people with similar experience from professional work, academic work, or study in fields like:
- human-computer interaction
- user-centred design
- psychology
- ethnography
- social research
The responsibilities of the job include:
- Designing and running user research to help us improve our existing digital services and design new ones.
- Recruiting participants for research.
- Analysing qualitative research data.
- Presenting findings to Digital team colleagues, and stakeholders from the wider organisation.
- Collaborating in a multidisciplinary team, and supporting colleagues’ design work by helping them understand what users need.
- Contributing to our user research and design community – taking part in team meetings and providing feedback on prototypes and other design work working in a collaborative and inclusive way.
Interview Details:
Interview Date: Virtual interview – 23rd or 24th February
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We’ll talk to you about where you are based and your working pattern if you get the job.
We will be hosting a briefing session on: Tuesday 27th January 2026, from 11am to 11:45am. To register or ask any questions please email us.
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential Criteria:
- Passionate and knowledgeable about user-centred design, and digital ways of working.
- Experience of designing and running user research or other qualitative research studies, and a good understanding of when and how to use different research methods.
- Experience of analysing qualitative research, and turning it into clear insights that others can understand and use.
- Confident in explaining research findings to others, verbally or in writing.
- Good at collaborating, involving colleagues in research activities and contributing to shared planning.
Desirable Criteria:
- Experience of standing up for the needs and perspectives of users.
- A good understanding of inclusion and accessibility for digital services.
- Knowledge of agile working and the roles in a multidisciplinary digital team.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your digital marketing skills to deliver record-breaking campaigns that raise millions for great causes at a multi-award winning digital agency.
8Cats Digital is on a mission to create the most effective, creative, and accountable digital marketing campaigns in the sector and we’re looking for an ambitious Digital Marketing Executive to join us.
You’ll play a key role in shaping and delivering digital campaigns that have real-world impact - from bringing in leads for legacy campaigns to raising seven figures for individual giving. You’ll take a client brief and lead it through every stage: creative ideation, execution, optimisation, and analysis.
If you're someone who thrives in a fast-paced agency setting, loves solving problems, and wants your work to make a difference, this is your chance to grow with us.
What You’ll Do:
- Take briefs from major charity clients and translate them into outstanding multichannel digital strategies
- Oversee campaigns from start to finish: from creative briefing to real-time optimisation to final reporting.
- Work across a diverse range of causes and channels, leading on paid media and collaborating with specialists on delivery.
- Write clear, actionable briefs for our in-house team (designers, media buyers, copywriters).
- Monitor live campaigns using Meta Ads, Google Ads, and GA4 - spotting trends, fixing problems, and seizing opportunities.
- Deliver post-campaign insights that go beyond the numbers - and explains the 'why'.
- Support the senior team on key accounts, and lead others independently.
- Contribute to our long-term mission to raise £100m for our clients' causes by 2035. A target we're well on our way to achieving.
What You’ll Bring:
- 2-3 years' experience in a digital marketing role (agency or in-house) working with charities or non-profits.
- Proficiency with Meta Ads, Google Ads, and GA4
- Ability to manage campaigns from brief through to post-campaign insights.
- Strong data skills, able to review performance and draw actionable conclusions
- Experience creating post-campaign reports and communicating impact
- Comfortable working across multiple clients and causes simultaneously
- Charity sector experience or knowledge of fundraising campaign types (desirable)
- Familiarity with other paid digital channels such as YouTube, TikTok, Reddit or offline channels like DOOH or TV (desirable)
Why join the 8Cats Digital team?
- Mission-led: We’re working to raise £100,000,000 for charity by 2035 — and we’re well on our way with £35,000,000 raised so far.
- High-impact work: You’ll shape campaigns for causes including cancer, environmental, humanitarian, social justice, mental health, housing and homelessness plus a range of other health causes.
- Supportive team: Small, experienced, and invested in your growth.
- Creative freedom: You’ll be trusted to find new angles, test new tactics, and help redefine best practice in the sector.
- Early opportunity: Join us at a pivotal time and grow with the agency.
The Details:
- Location: Remote (UK-based), with travel to London for client meetings or team meetups
- Hours: We're looking for full-time, part-time or contract and can be flexible around your home life
- Salary: £30,000 - £35,000 depending on experience.
Ready to Apply?
Send your CV and a short cover note that tells us:
- Why you think you'd be a great addition to the 8Cats Digital team
- Why does this role and the sector excite you
- A campaign you’ve worked on and your contribution to its success
We’re interviewing on a rolling basis, so get in touch if this sounds like your next role.
No agencies, please.
Please don't use AI in your applications. We want to hear from you, not ChatGPT.
Purpose of the role
The Legal Director provides strategic leadership on immigration, economic migration, asylum and nationality for ILPA, with a primary focus on legal policy, legislative analysis, member engagement and public influence.
The role is responsible for shaping ILPA’s legal positions, overseeing the quality and coherence of legal analysis across the organisation, and maintaining ILPA’s standing as the leading professional membership body in immigration and asylum law.
Key responsibilities
1. Legal strategy and leadership
In collaboration with the Trustees and Chief Executive, the Legal Director will:
a. Develop and maintain ILPA’s short-, medium- and long-term legal strategy in line with ILPA’s charitable objectives.
b. Identify emerging legal, policy and practice issues affecting immigration, asylum and nationality law.
c. Engage with ILPA members to understand frontline impacts and systemic concerns.
d. Advise the Trustees and Chief Executive on legal policy priorities, organisational positioning and risk.
e. Translate member insight into clear legal and policy positions.
f. Lead ILPA’s legal responses to legislative proposals, consultations and policy initiatives.
g. Ensure ILPA’s legal work remains focused, authoritative and aligned with ILPA’s strategic plan.
2. Policy, parliamentary and public influence
a. Lead ILPA’s engagement on legal and policy matters with government departments, Parliament and public bodies.
b. Draft and oversee consultation responses, parliamentary briefings and policy submissions.
c. Represent ILPA at meetings with Ministers, officials, parliamentarians and sector partners.
d. Provide expert evidence to parliamentary inquiries and committees.
e. Support the Chief Executive in high-level advocacy and external relations where appropriate.
f. Maintain ILPA’s reputation as a trusted expert voice on immigration and asylum law.
3. Member support and legal expertise
a. Maintain expert-level knowledge of UK and international immigration, asylum and nationality law.
b. Monitor and analyse developments in legislation, case law and policy.
c. Oversee the accuracy and quality of legal information provided to members.
d. Support ILPA’s thematic and regional working groups, including attendance and follow-up actions where appropriate.
e. Build and maintain relationships with NGOs, migrant organisations and advice-sector partners.
f. Strengthen member engagement through high-quality legal leadership and insight.
4. Relationship with litigation and advice functions
a. Work collaboratively with the Director of Strategic Litigation and Advice to ensure consistency between ILPA’s policy positions and litigation strategy.
b. Provide legal policy insight to inform litigation priorities where appropriate.
5. Management and organisational leadership
a. Line manage the Senior Legal Officer and support the Chief Executive’s HR management function for the Senior Legal Officer
b. Provide strategic direction and professional support to the legal function without direct responsibility for operational casework or project delivery.
c. Contribute as a senior member of ILPA’s management team.
d. Support organisational planning, risk management and reporting.
e. Act as a senior ambassador for ILPA internally and externally.
6. Cross-organisational working
a. Work with the Training Manager to identify emerging legal training needs and priority topics for members.
b. Contribute to the development of training programmes, events and conferences by advising on content and legal accuracy.
c. Support identification of suitable speakers and trainers from within ILPA’s membership.
d. Work with the Content and Digital Services Manager to ensure legal content is accurate, accessible and up to date across ILPA’s digital platforms.
e. Contribute legal expertise to funding bids and project reporting where required.
f. Support organisational strategy development and review.
g. Undertake other reasonable duties consistent with the seniority of the role.
Accountability and relationships
Reports to: Chief Executive
Direct reports: Senior Legal Officer
Key internal relationships:
· Director of Strategic Litigation and Advice
· Training Manager
· Content and Digital Services Manager
· Trustees and Chief Executive
Person specification
Essential
· Substantial expertise in immigration, asylum and nationality law
· Strong understanding of public law and human rights frameworks
· Proven experience of legal policy development and advocacy
· Excellent analytical and drafting skills
· Experience managing senior legal staff
· Authority and credibility with Parliament, government and the profession
Desirable
· Experience within a membership organisation or charity
· Understanding of litigation governance structures
· Experience contributing to digital legal resources
· Familiarity with training design or professional education
Why work at ILPA
• National profile and respected reputation
• High-impact policy and legal work
• Flexible and supportive working culture
• Collaborative, expert-led organisation
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an experienced individual to help us deliver a productive, empowering, needs-orientated programme of training and development activities for community rail groups. Under the guidance of the Training & Development Co-ordinator you will aim to strengthen the community rail movement and enhance the value it delivers to communities.
About us
Community Rail Network is a not-for-profit organisation, working across Britain to support a growing ‘community rail’ movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together.
Community rail is made up of 77 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 23 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
Responsibilities:
You are principally responsible for supporting the delivery of a year-round programme of high quality, empowering training and development opportunities for our members. The programme will be delivered in line with inclusion and accessibility best practice, will be largely online with some face-to-face sessions and events.
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Work with the Training and Development Co-ordinator to agree a rolling programme of training that supports member organisation capabilities and their impact on communities.
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Topics will largely include areas required to achieve accreditation (for CRP’s) as well as good community-based practice for other member types. This includes but is not limited to training to support members with skills in creating and prioritising activity plans, project management, how to apply for grants and funding (including our own grants funds), how to prepare for an accreditation meeting, designing good outcomes and demonstrating organisational impact (including impact reports and use of social media), community engagement, volunteer recruitment, and co-production techniques.
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Work with the Training & Development Co-ordinator to ensure your own understanding of these topics is current and identifying areas for personal development to support our training offer to be more robust.
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Work with colleagues in other teams to set up, administer and deliver (largely online) webinars, networking and showcase events, setting them up, researching and engaging speakers and collating case studies to use, sending invites, facilitating the presenters and discussion during the event, and collating and reporting on feedback to inform future sessions.
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Support the T&D Co-ordinator, colleagues in the regional support team, and communications team, to promote training and networking sessions effectively.
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Where directed ensure we maintain high-quality training partnerships and opportunities that members can be signposted to and be responsible for administering our bursary scheme.
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Regularly report on bursary expenditure, member feedback, attendance figures and any specific funder requirements.
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Be responsible for supporting member organisations and colleagues to use our impact reporting platform and to keep up to date on any changes in how we record and demonstrate the social, economic and environmental impact of community rail.
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Attend team and all staff meetings, online and in person, contributing to strategic shared areas of work, information sharing and workforce development activities.
Skills and competencies:
- Understanding, and experience of running, online and in person training and networking sessions, ideally within a community or not-for-profit context;
- Knowledge of, and ability to share effectively, key skill areas for example, volunteering recruitment and support, project management, applying for funding, co-production techniques, community engagement best practice, demonstrating outcomes and impact.
- A proven ability to work collaboratively, develop and maintain productive partnerships and joint activities, and form professional networks internally and externally;
- Demonstrable ability to manage time and resources effectively under pressure, and meet deadlines;
- Excellent writing, communication and presentational skills, including the ability to develop and deliver audience-appropriate training materials, presentations and other content to professional and community audiences;
- IT literate with a good working knowledge of Microsoft Office, the internet and social media; excellent administration skills and the ability to identify efficient and secure ways of working using AI;
- Awareness of social and sustainability issues and the relationship between transport and social and economic development.
Online interviews are scheduled for 16 February 2026.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Other information
This post is home-based, but with some travel (including overnight stays) for our programme of events and meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Applications will only be accepted through the CharityJob website.
Please provide your CV and a covering letter of up to two sides of A4, by 23:59, Sunday 8th February 2026, summarising, with evidence, how you match the role specification and why you are interested in this position. We encourage you to apply early if you are interested, although we will accept applications up to the deadline. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
**Please be aware we use AI monitoring filters to detect any AI generated content**
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 15 February 2026
Ref 7251
Save the Children UK is looking for an experienced and collaborative leader to join us as Head of Service Operations. In this role, you will shape how colleagues across the organisation experience and use digital, data and technology services, working closely with senior leaders, technical teams and partners to ensure our services are accessible, effective and deliver maximum impact for children.
Note, internally, this role is referred to as Head of Customer Enablement, reflecting our customer-centric approach.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Head of Customer Enablement, you will lead the function responsible for ensuring Save the Children colleagues receive reliable, high-quality and accessible digital, data and technology services. You will combine strong service management leadership with a strategic focus on customer enablement, ensuring teams are supported, confident and equipped to use technology effectively. As part of the DDaT senior leadership team, you will oversee service delivery, supplier relationships, budgets and continual service improvement, while acting as a trusted partner to stakeholders across the organisation.
In this role, you will:
- Lead the Customer Enablement function, owning service management processes and ensuring services are designed and delivered to maximise customer value.
- Act as a strong customer advocate for digital, data and technology, ensuring a consistently high-quality service experience across the organisation.
- Develop and grow the Service Desk and Customer Support functions, identifying opportunities to improve efficiency, user experience and engagement.
- Take ownership of major incidents, coordinating teams and stakeholders to minimise impact and ensure clear, timely communication.
- Oversee supplier management, contracts, asset and licence management, procurement processes and budget control.
- Drive continual service improvement through customer insight, service reporting and the delivery of service improvement plans and operational projects.
About you
To be successful, it is important that you have:
- Proven experience in IT service management methodologies such as ITIL and COBIT with experience operating in complex environments.
- A track record of leading customer-focused IT services, service desks or support functions, with a strong emphasis on service quality and user experience and service performance monitoring.
- Experience managing budgets, procurement, suppliers and contracts, ensuring best value, compliance and effective risk management.
- Strong leadership and people management capability, with experience building, developing and empowering high-performing teams.
- Proven project management skills with a track record of identifying, scoping and delivering small to mid-size initiatives that improve service quality, customer experience or adoption of technology.
- Broad knowledge of software, operating systems, and cloud services with demonstrable experience in software licensing and asset management.
- Excellent stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences and act as a trusted business partner.
- A strategic, improvement-focused mindset, balancing day-to-day operational delivery with longer-term customer enablement and service transformation goals.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Note, this is the Head of Customer Enablement position with job title adjusted for external advertising.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Out of hours working
From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.
In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help protect the green spaces that matter to every community — forever
Parks, playgrounds, sports fields and green spaces are essential to our physical and mental wellbeing, to thriving communities, and to a healthier planet. Yet too many of these spaces are under threat.
Fields in Trust exists to change that. For over 100 years, we have worked to legally protect the UK’s green spaces so they can never be lost to development. Following our centenary year and the launch of a bold new five-year strategy, we are now focused on growing our impact, strengthening our organisation, and securing our long-term future.
The opportunity
We are seeking a values-driven Director of Finance and Resources to join our Senior Leadership Team at a pivotal moment for the charity.
This part-time role is about far more than numbers. It is an opportunity to use your financial leadership to safeguard green spaces for generations to come — ensuring Fields in Trust has the resilience, systems and governance needed to deliver lasting impact.
You will play a central role in shaping our financial strategy as we diversify income, develop new commercial opportunities, and continue to evolve as an organisation. Alongside finance, you will also provide strategic oversight of our resources, including IT, HR, facilities and risk.
What you’ll do
- Shape and lead a long-term financial strategy that supports our mission and ambitions
- Provide clear, insightful financial analysis and forecasting to inform strategic decisions
- Work closely with trustees and the Finance, Audit and Risk Committee to ensure strong governance, transparency and accountability
- Strengthen and develop the finance function (currently outsourced), embedding robust systems, controls and reporting
- Support the growth of new income streams through financial modelling and commercial insight
- Oversee budgeting, statutory accounts, audit and compliance
- Ensure our IT systems, data and digital infrastructure are secure, effective and fit for the future
- Provide strategic oversight of HR processes, payroll, pensions, facilities, health and safety and business continuity
- Be a key part of the SLT and play a critical role in shaping wider strategy and direction
- Provide clear communication and in-depth support as the key interface between finance and the rest of the organisation
Who we’re looking for
You will be an experienced senior finance leader who combines strong technical expertise with a deep sense of purpose. You might come from the charity, public or private sector, but you will share our commitment to protecting green spaces and public benefit.
You will bring:
- Strategic financial leadership experience at senior level
- A strong understanding of governance, risk and working with boards or trustees
- Experience supporting organisations through change or growth
- A collaborative, inclusive and pragmatic leadership style
- The ability to balance strategic thinking with hands-on delivery in a part-time role
Most importantly, you will be motivated by our mission and excited by the opportunity to make a lasting difference.
Recruitment timeline
Application deadline: Sunday 8th February, midnight
Shortlisting:w/c 16th February
First stage interviews: w/c 23rd February
Second stage interviews: w/c 2nd March
How to apply
To apply, please send your CV and a supporting statement (no more than two pages) to via the link.
If you’d like an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an interim Supervising Solicitor in Public Law, you will supervise and carry out CPAG’s public law legal aid cases, to benefit families and children in poverty. You will play an active role in managing CPAG’s legal practice and conduct high-profile public law litigation.
We are looking for someone who is passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
We welcome applications on a secondment basis.
For more information about this post and to apply download the Supervising Solicitor - Public Law (Interim)
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Location: MSSC, National Support Centre, 200B Lambeth Road, London, SE1 7JY (Hybrid)
Contract: Full time, Permanent
Salary: £60,000 - £63,000 gross per annum, depending on experience
Closing Date: Sunday 8 February 2026
Interviews:Tuesday 17 February 2026 (Interviews to be held in London)
Application: CV & Supporting Statement
Are you a Head of Safety, Health & Environment looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Head of Safety, Health & Environment to join our team.
About the role
If you have significant experience of delivering and guiding health and safety in a large organisation as well as providing advice and guidance on health and safety issues on both a strategic and operational level this could be the role for you.
You will have first class leadership skills, with the ability to manage a disbursed staff team as well as the excellent interpersonal skills to support and influence colleagues, senior managers, volunteers and others.
The successful candidate will be able to build effective relationships, manage a diverse workload as well as being able to analyse and deal with complex or difficult situations, with skill and discretion.
Responsibilities
- Manage all safety, health and environmental issues within the MSSC, working closely with the Director of Young People, Volunteer & Business Support and other members of the senior management team, the area, offshore, training and other teams as appropriate.
- Manage a disbursed team of Safety Assurance Officers with the support of a Deputy Head of Safety, Health & Environment.
- Monitor changes to legislation and advise CEO and Trustees of their impact on the MSSC and any required actions and/or policy changes.
- Report and analyse safety data and identifying trends or issues.
Requirements
- Hold a formal qualification in Health & Safety (NEBOSH Certificate or higher).
- Up to date knowledge of H&S legislation, developments, practice and management.
- Experience of risk management and compliance systems.
- Significant experience of providing advice and guidance on H&S issues at a senior professional level; both operational and strategic.
- Experience of managing and supporting a staff team.
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, pro rata for part time employees, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Community Project Lead
- Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)
- Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners.
Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?
IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.
The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.
What you’ll do
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Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research
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Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services
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Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice
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Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates
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Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery
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Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders
You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.
To apply
Please visit our website to download the recruitment pack and application form, and apply
Closing date for applications: 9am on Monday 9 February 2026
First-round interviews: Wednesday 18 February 2026 (London)
We help children and young people with special educational needs and disabilities (SEND) get the education they are entitled to by law


The client requests no contact from agencies or media sales.
After a successful Inspiring Minds Campaign that raised £50m over a 10-year period and achieved the goal of providing bursaries to 1 in 4 pupils, the Latymer Foundation is now entering a new strategic period. A new three-year strategy will sustain and grow bursary provision, driving us towards the goal of achieving needs-blind admissions, whilst positioning Latymer as the independent school that sets the global standard for access, inclusion and opportunity.
Within this context, the Head of Philanthropy will play a vital role in securing the financial resources that sustain Latymer’s sector-leading bursary programme, ensuring that talent, not financial circumstance, determines access to a life-changing Latymer education.
The Head of Philanthropy role will have a strong personal focus on major gifts fundraising, whilst overseeing all philanthropic income streams — Major Gifts, Regular Giving and Legacies.
Salary circa £75,000 per annum, dependent on experience.
To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment website via the Apply button.
Closing date: 9.00 am on Monday, 23rd February 2026.
Interviews 1st Round (Virtual) – Tuesday 3rd & Wednesday 4th March 2026.
Interviews 2nd Round (In-person at Latymer Upper School) – Wednesday 11th March 2026.
Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.
We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support Staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010; however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.
The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.
Hours: Full time (30 hours over 4 days)
Location: Flexible across England, Wales and Northern Ireland
Salary: Regional £49,202 to £53,252 per annum, or London £52,500 to £56,550 per annum
(London salary applicable to candidates who live in London or are based in the London office a minimum of two days a week)
The role:
This is a great opportunity to join the UK’s biggest grassroots network dedicated to protecting people and planet at a critical time for our world.
We’re looking for an experienced high value fundraiser and team leader to join Friends of the Earth as our Head of Major Giving. The role will focus on growing income and leading our passionate and well-established high net worth team, which covers Philanthropy, Trusts and Foundations and Strategic Partnerships.
You’ll be responsible for developing the Major Giving strategy, retaining our loyal supporters and attracting new, long-term funders by refreshing the stewardship and cultivation programme to encourage deliver on our growth plans in line as we develop a new strategy to answer the challenges in the external environment and ensure that we have the funds to respond to the crises of climate, nature and inequality.
We are developing a new organisational strategy, building on our proud history of working with communities to achieve change. We have longstanding partners and loyal supporters to bring with us as we evolve to meet the challenges and deliver the urgent action needed to deliver our mission.
Key Skills and Attributes we’re looking for:
- Experience of motivating and inspiring team members to achieve high, sustainable performance.
- Collaborative and skilled at working cross organisationally and building strong internal relationships.
- A good networker and ability to work in true partnership with grassroots organisations and funding partners.
- Demonstrable experience of significant income growth and pipeline development.
- Experience of, or knowledge of campaigning organisations would be an advantage as well as organisations going through strategic change.
The team:
The Major Giving team consists of 12 people with five direct reports, leading the sub-teams of Philanthropy, Trusts and Foundations, Strategic Partnerships and our Events function. Your team sits within the Income Generation Directorate, and you’ll work closely with colleagues across that Directorate and with our Policy & Campaigns Engagement and Community & Network Directorates. You will play a key role in promoting a culture of philanthropy and partnerships across the entire organisation as together, we strive to create lasting change in the fight against climate and nature crisis.
For more information, please see the detailed candidate information pack.
Closing date: Monday 23rd February 2026 (23:59).
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, additional leave for sustainable travel, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.


The client requests no contact from agencies or media sales.
Job Title: Senior Product Officer
Directorate: Engagement and Fundraising
Department : Public Engagement
Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable
Contract type: Permanent
Location: Hybrid worker at London Office or remote worker based in the UK
Date: January 2026
Context and Background
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We’ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do.
The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager – Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters.
The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team.
Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week
Job purpose
- To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions
- To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard
- To support and lead meetings attended by a variety of internal and external stakeholders
- To draft informative papers, business cases and strategy documents which support and articulate product objectives
- To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns
- To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which
Key relationships - Internal
- Reports to and supports the Fundraising Manager (Products), deputising where necessary
- Works closely with the other Senior Products Officers across the Legacies and Products team
- A member of staff in the Public Engagemen t department
- Works with the other stakeholders to gain insights which inform and support fundraising activity
- Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships
Key relationships - External
- Works with the NSPCC’s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity
- Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns
Main duties and responsibilities
- Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products
- To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation
- To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products
- To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success
- To support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers
- To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation
- To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products
- To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising objectives, in line with the IS department’s annual business plan and budget
- To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice.
Responsibilities for all Staff within the Engagement and Fundraising directorate
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
- To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC’s development of fundraising activities.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health & Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
- A commitment to safeguard and promote the welfare of children and young people
Person specification
Skills and Abilities
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.
- Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format
- Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.
- Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally – where necessary, successfully negotiating to achieve desired outcomes.
- Be able to work both individually, with the Fundraising Manager and as part of the team – working in both leading and supporting roles as necessary
- Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.
- Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly .
- Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
Personal characteristics
- A personal commitment to the fight for every childhood
- A commitment to high standards of service delivery and customer care
- A commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to work flexibly in approach to work and/or work time requirements
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection processshould ensure the identification of the person best suited to the role and the organisation
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.