Impact and insights manager jobs

This is a truly exciting time to join the Fundraising Team. As Fauna & Flora continues to strengthen its global impact, we are investing in the systems, insight, and intelligence needed to support a more ambitious fundraising programme. Our work with donors is expanding rapidly, and the ability to identify new prospects, markets, and networks is becoming increasingly central to our success.

The Research Officer, External Insight & Private Sector will play a key role in supporting this growth. You will lead on identifying and qualifying new prospects, monitoring developments across philanthropic and private sector landscapes, and ensuring that Fauna & Flora is well-positioned to pursue emerging opportunities. Working closely with colleagues across the organisation, the role ensures that early-stage engagement is informed, targeted, and strategically aligned.

You will bring excellent research skills, sound judgement, and a disciplined approach to data, alongside the ability to translate insight into clear, practical recommendations. This is an excellent opportunity for someone who enjoys working in a fast-moving environment, is motivated by improving systems and understanding complex landscapes, and is keen to support an organisation delivering globally important work for people, nature, and climate.

You will be part of a small but expert Research & Insight function, working alongside the Research & Insight Manager and an existing Research & Insight Officer. Together, the function brings complementary regional, thematic, and donor‑type expertise, supporting colleagues across the full spectrum of prospect identification, qualification, and insight, and creating a collaborative environment in which this role can thrive.

In return, we offer the opportunity to work for a ground‑breaking organisation at the forefront of global conservation, with a generous pension contribution, attractive annual leave allowance, and life insurance.

Our offices are based in the David Attenborough Building in central Cambridge, within easy reach of historic buildings and museums, the River Cam, the central market, and a wide range of cafés and restaurants.

Please visit our website and download the job application for further details on how to apply

The closing date for applications is Sunday 12 April 2026. Interviews are likely to take place during the week commencing 20 April 2026.

This role is not eligible for sponsorship for a Skilled Worker Visa.

This is a pivotal role at an exciting point in the development of our training and consultancy function. We are looking for someone who can build on the strong foundations already in place and take the function into its next phase - growing reach, strengthening quality, deepening partnerships and scaling delivery through a high-quality blended model that combines NAPAC’s external trainer network with our internal expertise. 

The successful candidate will lead the development of NAPAC’s learning products, oversee the Trauma Informed Organisations Programme, and build strong relationships with clients, commissioners, partners and other stakeholders. They will shape proposals, identify opportunities for growth, and ensure that all training products are evidence-informed, accessible and aligned with survivor perspectives. 

A central part of the role is to lead and strengthen NAPAC’s delivery model, including the recruitment, support and quality assurance of external trainers and training associates. The postholder will be responsible for ensuring that delivery across the client base is well designed, well matched and consistently high quality. 

We are looking for someone who brings real credibility in learning design and facilitation. The successful candidate will be confident overseeing high quality delivery across the wider model and, where appropriate, delivering selected high value or flagship sessions themselves where this adds strategic value.

We recommend visiting NAPAC's website for more infomration about our work and this role. 

Application is by cv and supporting statement by 19 April 2026.

About The Refugee Council

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

We have offices across the UK where our Services teams provide support to refugees at local level.

Inclusion and Accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values

Our values underpin everything we do: 

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform. 
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country. 
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Social Media & Stories Manager provides organisational leadership for the Refugee Council’s social media and storytelling function, ensuring that digital communications inspire action, shift public attitudes, and amplify the voices of people with lived experience. The postholder combines strategic oversight with hands-on delivery, shaping the organisation’s online presence and setting standards for ethical, authentic, and impactful content across all channels.

This pivotal role drives the long-term communications strategy by embedding insight-led digital practice, leading cross-organisational collaboration, and ensuring that storytelling is consistent, inclusive, and aligned with brand values. By influencing public narratives on asylum and refugees, growing reach and engagement, and safeguarding the integrity of lived-experience stories, the postholder provides assurance to senior leaders and trustees that the Refugee Council’s digital presence is future-focused, reputationally robust, and central to achieving organisational goals.

Hours: 35 hours per week.

Location: Hybrid working with 2 days in Stratford, London.

Staff Benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 15 April 2026.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

We are looking for a CRM & Data Officer to take ownership of HorseWorld’s supporter data and CRM system—ensuring it is accurate, compliant and actively enabling our fundraising to grow.

At HorseWorld, we believe in the power of horses to change lives.

For over 70 years, we’ve rescued, rehabilitated and rehomed horses, ponies and donkeys in need. Today, that work reaches further—through our Discovery programme, we partner rescued horses with children and young people who are struggling in mainstream education, helping them rebuild confidence, connection and a sense of possibility.

We are growing our impact, and with that comes the need for strong foundations.
Behind every donation, every supporter, every horse and every young person we reach, there is data we must be able to trust.

This role sits at the heart of that.

The Role

This is a pivotal role within our fundraising team. You will be the person who makes sure our systems work, our income is correctly recorded and reconciled, and our data is handled with care and integrity.

You will work closely with fundraising and finance colleagues, and with the CEO, to ensure that our data not only meets regulatory requirements, but supports better decisions, stronger relationships and increased income.

This is not just about maintaining data.
It’s about making it useful.

Key Responsibilities

CRM & Data Management

• Own and manage HorseWorld’s CRM system, ensuring data accuracy, integrity and usability
• Act as system administrator and lead on any future development or upgrades
• Produce reports and insights to support fundraising performance and decision-making
• Support colleagues to use the CRM effectively through guidance and training

Data Protection & Compliance

• Work with the CEO to ensure compliance with GDPR and relevant fundraising regulations
• Act as a key point of contact for data protection queries and audits
• Maintain clear processes, documentation and staff understanding of data responsibilities

Fundraising Operations & Financial Reconciliation

• Reconcile all fundraising income through the CRM with the Accounts team on a monthly basis
• Ensure all income streams (online platforms, standing orders, events, etc.) are accurately recorded and monitored
• Support fundraising activities and events with data and financial processes

Gift Aid

• Manage and improve Gift Aid processes to ensure efficiency and compliance
• Submit accurate monthly claims and maintain robust records
• Ensure readiness for HMRC inspection at all times

Lottery Administration

• Record and monitor lottery income
• Complete required returns to the Gambling Commission
• Ensure compliance with all relevant regulatory requirements

About You

You are someone who takes pride in getting things right.

You are naturally organised, detail-focused and comfortable working with data, systems and processes. You understand that accuracy matters—not just for compliance, but because it underpins trust, income and impact.

You are equally comfortable working independently and as part of a team, and you bring a practical, problem-solving mindset to your work.

You don’t just keep systems running—you look for ways to make them better.

Experience & Skills

Essential

• Experience working with CRM systems and managing data accurately and systematically
• Strong Excel and IT skills
• Experience in administrative roles involving finance and/or donor data
• Confidence in reconciling income and producing reports
• Ability to manage multiple priorities and meet deadlines
• Strong attention to detail and analytical thinking

Desirable

• Experience in a fundraising or charity environment
• Knowledge of Gift Aid and charity income processes
• Experience with Beacon CRM or similar systems
• Understanding of GDPR and data protection requirements

Personal Qualities

• Aligned with HorseWorld’s values: Caring, Collaborative, Proactive, Adaptable, Inclusive
• A collaborative team player who builds strong working relationships
• A proactive problem-solver with a “can do” attitude
• Comfortable taking ownership and working with minimal supervision
• Motivated by the impact of our work with horses and young people

Why This Role Matters

Every donation we receive, every supporter we engage, and every programme we deliver relies on data being accurate, compliant and usable.

In this role, your work will directly support:

• the growth of our fundraising income
• the strength of our supporter relationships
• and ultimately, the number of horses and young people we can help

It’s a role with real responsibility—and real impact.

For more than 140 years, the Forces Employment Charity has helped the military community succeed beyond service – building careers, shaping futures, and living with purpose. Last year, we provided dedicated and specialist employment and justice support to over 23,000 people to create careers and long-term stability.

Brief role description:

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You’ll be joining the Communications team at a busy and exciting time. As we expand our life-changing impact across the UK, we’re looking for a Social Media Officer to amplify our work.

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Leading the charity’s social media presence, you’ll develop engaging content that highlights our services, celebrates the achievements of the people we support, and builds wider understanding of the challenges faced by some within the Armed Forces community. You’ll bring clarity, empathy and authenticity to our communications, ensuring our message reaches those who need us most.

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You’ll be passionate about social media and making a meaningful difference. We’re looking for someone who has excellent content creation skills and can develop compelling, sensitive and engaging digital content that captures the lived experience of the Armed Forces community and brings our services to life.

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You’ll be confident at managing multiple social channels and a content calendar, have a sharp eye for emerging platform trends, and know how to land content that stops people mid-scroll. Experienced at using data-driven insights, you’ll be able to analyse what’s working and identify opportunities to grow our reach to strengthen the Forces Employment Charity brand.

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​Interested? Want to know more about the Charity? Check our website - Forces Employment Charity

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Eager to know more the role? Have a look at the Job Description.

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​What’s in it for you? Check out the Benefits at FEC.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 20 April 2026.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.​

#LI-DNI

We are recruiting for a temporary community fundraising mananger  for a children's hospice. This role will focus on supporting the delivery and development of the hospice’s community fundraising programme, maintaining strong relationships with supporters, and helping to grow income from local communities. Working closely with the wider fundraising team, you will help coordinate community fundraising activities, support key supporters and volunteers, and ensure the programme continues to deliver meaningful engagement and sustainable income.

Hybrid working min 2 days in the office , need an enhanced DBS 
 
The Company:
Support the delivery of the hospice’s community fundraising programme and associated income targets
Develop and maintain relationships with community groups, schools, clubs, and local businesses
Identify opportunities to grow income through community partnerships and supporter-led fundraising
Represent the hospice at community events, fundraising activities, and local meetings
Provide excellent stewardship to community supporters, fundraisers, and volunteers
Offer guidance, resources, and encouragement to individuals and groups organising fundraising activities
Ensure supporters feel valued and connected to the impact of their fundraising
Support the development of new community fundraising opportunities and initiatives particularly across our new geographic catchment
Work collaboratively with colleagues across the fundraising team to maximise supporter engagement
Contribute ideas and insight to help strengthen the community fundraising programme
 
The Role:
Experience in community fundraising or a relationship-based income generation role
Strong interpersonal and relationship-building skills
Excellent communication skills, both written and verbal
Confident in public speaking and able to present to an audience
Strong organisational skills with the ability to manage multiple activities
Excellent IT and Microsoft Office skills. 
Knowledge of community fundraising methods and supporter stewardship
Experience working in the charity or hospice sector
Experience of using Raiser’s Edge database
Full UK Driving license 

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Full-time role (see operation of 28-hour week below). We are open to considering applications for a part-time role that would require job share.

Home Based Working in the UK (some access to a London office or co-working spaces across the UK available, flexible working policy).

Action for Global Health is a membership network of over 50 organisations working to improve global health. Its vision is a world where everyone can access quality healthcare without financial hardship, achieving true health equity.

AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality - especially from low- and middle-income countries - to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.

AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.

The Advocacy Manager role helps lead AfGH’s advocacy strategy, working with the Director to coordinate campaigns and policy engagement to advance global health equity. Please download the full job description for more details.

Benefits of working at Action for Global Health (hosted by STOPAIDS)

We offer a number of benefits, including:

• We operate a 28-hour (rather than 35-hour) working week policy with no salary reductions. Staff are able to work reduced hours over 5 days or a 4-day week. We offer flexible working, with non-standard working hours
• We operate a home-based working policy with some access to a London office or co-working spaces across the UK. We also provide a small home working grant and monthly working from home allowance
• A group stakeholder pension scheme with 6% employer contributions
• An individual learning and development budget allocated to staff members each year
• 20 days of annual leave per year (excluding bank holidays), plus 1 day for every year of service (up to 4 years)
• Enhanced maternity and paternity pay for employees with 1 year's service or more

Closing date: 6th April 2026

Please note that should sufficient applications be received we reserve the right to close this advert early.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, HIV status, national origin, genetics, disability, or age.

Be the link between frontline care and system change

Behind every care provider is a story: challenges, pressures, innovation, and resilience.

At Norfolk Care Association (NorCA), we turn those real experiences into insight that influences decisions across the health and care system.

We’re looking for an Engagement & Projects Officer to build relationships, gather intelligence, and deliver projects that make a difference.

Why this role matters

This role sits at the heart of NorCA’s impact. You’ll play a key role in:

• Building trusted relationships with providers across the region
• Turning real-world experiences into evidence that shapes decisions
• Delivering projects that respond directly to sector needs

If you are passionate about engagement and have the skills to make things happen, this is an opportunity to turn insight into real change by leading projects, and ensuring the voices of providers are heard where it matters.

What you’ll be doing

• Building relationships with care providers across our area
• Leading engagement activity (interviews, surveys, focus groups)
• Turning insight into clear reports and briefings
• Delivering projects from planning through to evaluation
• Working with a wide variety of stakeholder at all levels

What we’re looking for

• Experience in engagement, outreach, or stakeholder roles
• Strong relationship-building and communication skills
• Ability to gather and analyse qualitative/quantitative insight
• Experience managing projects or coordinating delivery

Why join NorCA?

• Play a visible role in shaping how adult social care is represented locally
• Work directly with senior leaders across the NHS and local authorities
• Take real ownership in a small team where your work has immediate impact
• Develop a broad skillset across communications, engagement, and delivery
• Flexible, supportive hybrid working

Organisational Vision & Context:

At TLG, we’re on a bold, pioneering journey toward 2030 - reshaping how we think, plan and operate so we can deliver our vision with agility and impact. Rooted in our conviction of “Fulness of life for every child, no matter what struggles they face,” and our mission to pioneer unique and relevant approaches for churches everywhere, we see technology as the accelerator that will turn vision into reality. ​​

This is an exciting time to join the team. In response to the growing mental and emotional health needs of children and young people, TLG is exploring two major initiatives: Therapeutic Hubs in churches and schools, and a UK‑wide Coaching Network that equips ministry leaders to work therapeutically with children. Together, these initiatives strengthen the local church’s ability to connect with children and families and extend the reach of compassionate, evidence‑informed support. ​

To make this possible, efficiencies and innovation must be at the forefront of how we work - streamlining processes, embedding digital solutions, and leveraging technology to unlock capacity and accelerate change. ​

This Role’s Impact:

As CRM and Systems Lead, you’ll be responsible for the design, development and ownership of TLG’s Power Platform solutions, with a focus on Dynamics 365 configuration, Power BI reporting, and Power Automate workflows. This role bridges user needs with technical delivery, ensuring digital tools are intuitive, scalable, and aligned with organisational goals. You will lead the development of user-centred digital solutions and play a key role in shaping TLG’s data strategy and digital transformation, enabling TLG to scale innovation across programmes and giving our teams the tools to move fast with confidence.

If you’re a pioneer who loves collaborating across functions and turning complex needs into elegant, scalable tools, this is your invitation to accelerate TLG’s next chapter!

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time, 22.5 – 37.5 hours per week (0.6 – 1.0 FTE)

Closing Date: Sunday 19th April

Initial Interviews: Wednesday 22nd April – Online

Final Interviews: Tuesday 28th April – at our National Support Centre in West Yorkshire

We are recruiting for a temporary community fundraising mananger for a childrens hospice,This role will focus on supporting the delivery and development of the hospices community fundraising programme, maintaining strong relationships with supporters, and helping to grow income from local communities. Working closely with the wider fundraising team, you will help coordinate community fundraising activities, support key supporters and volunteers, and ensure the programme continues to deliver meaningful engagement and sustainable income.

Hybrid working min 2 days in the office , need a enhanced DBS

The Company
Support the delivery of the hospices community fundraising programme and associated income targets
Develop and maintain relationships with community groups, schools, clubs, and local businesses
Identify opportunities to grow income through community partnerships and supporter-led fundraising
Represent the hospice at community events, fundraising activities, and local meetings
Provide excellent stewardship to community supporters, fundraisers, and volunteers
Offer guidance, resources, and encouragement to individuals and groups organising fundraising activities
Ensure supporters feel valued and connected to the impact of their fundraising
Support the development of new community fundraising opportunities and initiatives particularly across our new geographic catchment
Work collaboratively with colleagues across the fundraising team to maximise supporter engagement
Contribute ideas and insight to help strengthen the community fundraising programme

The Role
Experience in community fundraising or a relationship-based income generation role
Strong interpersonal and relationship-building skills
Excellent communication skills, both written and verbal
Confident in public speaking and able to present to an audienceStrong organisational skills with the ability to manage multiple activities
Excellent IT and Microsoft Office skills.
Full UK Driving license and access to a vehicle Knowledge of community fundraising methods and supporter stewardship
Experience working in the charity or hospice sector
Experience of using Raisers Edge database

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Head of marketing strategy and audiences

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

Sense is looking for an ambitious and insight-driven Head of Marketing Strategy & Audiences to help shape the future of our marketing and supporter engagement. This is a pivotal leadership role at an exciting time, as we deliver our new organisational strategy and strengthen how we connect with, understand and grow our audiences. This role is full time, based at our King’s Cross office in London, with hybrid working in place. The successful candidate will work 2–3 days per week on site and meeting donors, with the remainder worked remotely.

You will lead the development of a bold, organisation-wide marketing strategy, focused on bringing together audience insight, data and creativity to drive long-term growth and maximise impact for disabled people with complex needs.

Key Responsibilities

• Develop and deliver a clear, ambitious marketing strategy aligned to organisational goals.
• Lead on audience insight, segmentation and analysis to improve targeting, acquisition and retention.
• Create and embed effective supporter journeys, including stewardship and cross-sell strategies.
• Work collaboratively across a complex organisation to align marketing activity and maximise income.
• Use data and insight to track performance, inform decision-making and drive continuous improvement.
• Influence senior stakeholders and champion a strategic, insight-led approach to marketing.
• Ensure all activity aligns with regulatory requirements and best practice.

What we’re looking for

• Proven experience developing and delivering marketing strategies in a complex organisation.
• Strong background in audience insight, segmentation and data-led decision making.
• Experience driving supporter/customer growth, engagement and lifetime value.
• Confident working with senior stakeholders and influencing at all levels.
• A collaborative, forward-thinking leader who can drive change and innovation.
• Strong analytical skills, with experience in tools such as Power BI, CRM systems (ideally MS Dynamics), and performance tracking.
• Excellent communication skills, with the ability to turn insight into clear, compelling strategy.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Data Officer
Remote working
£30,000 pa plus excellent benefits
35 hours per week (part-time considered)
12 month fixed-term contract

The Data Officer for our Finance and Data team will play a key part in ensuring accurate, timely data flows into Dynamics CRM and other platforms, supporting Fundraising, Marketing and Communications colleagues to make informed decisions, run effective campaigns and deliver brilliant experiences for our supporters.

This is an exciting opportunity for someone with a passion for data, problem‑solving, and improving processes to make a real impact across the charity.

You will be responsible for supporting data load tasks by running pre‑defined scripts and updating source files, while also monitoring routine ETL jobs to identify and escalate any failures or irregularities. It includes carrying out basic investigations into data issues and contributing to data cleansing and validation activities to maintain high data quality. You will ensure accurate and complete imports of data from a variety of income sources into our CRM and maintain clear documentation of data processes, helping to improve and streamline data workflows.

What you will be doing

· Support regular data imports and updates, following set processes.

· Monitor daily and weekly data jobs, flagging problems early and ensuring smooth data flows.

· Help maintain high-quality, reliable data through cleansing and validation work.

· Prepare data extracts and reports to support teams across the charity.

· Contribute to projects that improve data quality, standards and processes. 

You are a purpose-driven individual with a genuine interest in data and an eagerness to learn. You have experience working with data in spreadsheets, databases or CRM systems and ideally some familiarity with Dynamics 365. You bring a methodical, detail‑focused approach to problem‑solving, good communication skills, and the ability to manage your time effectively across multiple tasks.

No specific qualifications are required for this role.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team. 

We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one. 

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 10 April 2026
Interviews: w/c 20 April 2026

Contract:  Permanent, full time 

Salary:  £40,000 - £45,000 per annum 

Location: Hybrid, Burford, with a minimum of two days per week in the office and regular travel to other sites 

Closing date:  Monday 6 April 2026 

First stage interviews: 14 and 16 April 2026 

Second stage interviews: week commencing 20 April 2026 

We are looking for a Learning & Development Partner to join our People Services team. This is an exciting opportunity to help build capability across Blue Cross, supporting colleagues, managers, and volunteers to develop the skills and confidence they need to deliver great outcomes for pets and the people who love them.

More about the role

As a Learning & Development Partner, you will work across the organisation to design and deliver high quality, blended learning solutions. You will partner with teams and managers to understand development needs, creating practical and engaging learning experiences that support both individual growth and organisational priorities. 

You will deliver a mix of workshops, coaching, and mentoring, as well as contributing to key programmes such as onboarding, apprenticeships, and leadership development. Alongside this, you will play an important role in organisational development initiatives, ensuring learning is inclusive, accessible, and aligned with our values. 

This is a hybrid role, based from Burford with a minimum of two days per week in the office. Regular travel to other Blue Cross sites will be required to deliver training. 

About you

You will be confident working with people at all levels and comfortable influencing and advising on learning and development approaches. You enjoy building strong relationships and take a proactive, flexible approach to your work.

With strong communication and facilitation skills, you are able to create engaging learning experiences and adapt your style to suit different audiences. You are organised, detail focused, and able to manage multiple priorities while maintaining a high standard of delivery.

Essential qualifications, skills, and experience

• Proven experience in learning and development, designing and delivering blended learning solutions.
• Experience of delivering workshops and coaching sessions for colleagues, managers, or volunteers.
• Demonstrable ability to conduct learning needs analysis and design development solutions that meet organisational objectives.
• Experience working with senior stakeholders and influencing decisions.
• Strong IT skills, including MS Teams, MS PowerPoint, and other digital learning tools.
• UK driving licence.
• The ability to demonstrate, understand and apply our Blue Cross values.

Desirable qualifications, skills, and experience

• Associate or Chartered CIPD accreditation, or equivalent.
• Accreditation in Insights Discovery or similar personal profiling tools.
• Experience designing or implementing digital learning solutions.
• Experience supporting leadership development or succession planning initiatives.

How to apply 

Click the apply button and submit your application. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible. 

Interview process

First stage interviews will take place on 14 and 16 April and will consist of a competency-based interview, along with an activity where you will be asked to deliver an interactive workshop via MS Teams.

Candidates successful at first stage will be invited to a second stage interview, which will be held face to face at our Burford offices during the week commencing 20 April.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts – we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.

None of this would be possible without the exceptional team of people who work here. People are centre stage of everything we do at RBO, and our Human Resources department work across the organisation, ensuring that in every department we have the right people in place who are supported to deliver their work to their fullest capacity.

We have a fantastic opportunity for a Head of Equality, Diversity, Inclusion and Wellbeing to join the team and really drive our strategy, RBO for everyone, forwards. Across the four critical areas of artistic work, audiences, wider impact, and people & culture, we are seeking an exceptional individual who is passionate about ensuring the RBO is both a great place to work and to visit and who will champion access to our art forms. Reporting to our Chief People Officer you will lead transformative and ambitious ED&I and wellbeing initiatives across the organisation and build strong working relationships with key stakeholders, staff and artist networks and the wider arts sector. 

You will have worked at a senior level in other purpose-driven organisations and achieved success in partnership with multiple stakeholders. We’re looking for someone skilled in managing and delivering projects and who can use data and insights to make a real impact. You will also be a collaborative leader, with strong influencing skills, stakeholder management expertise and the ability to inspire and effect change. A genuine passion for creating a positive and inclusive culture to encourage all to thrive and reach their potential is essential.

Can you demonstrate any of the following: 

• Proven experience in leading and delivering ED&I and Wellbeing initiatives from inception, in a complex organisation.
• Evidence of continued professional development, particularly in relation to equality, diversity and inclusion expertise.
• Strong knowledge and understanding of ED&I principles, key legislation, ED&I professional networks, and best practices.
• Strong analytical thinking and problem-solving skills and experience in data analysis and reporting; including workforce, data governance/GDPR literacy, and Board level reporting.
• Passion for creating a positive and inclusive workplace using strategies to support belonging and psychological safety.
• Ability to handle sensitive situations with discretion and professionalism.

The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.

We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.

We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.

The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.

Closing date for applications: 11:59pm, Monday 6th April 2026. 

To ensure a fair process, late applications will not be considered under any circumstances.

Applicants must have work authorisation for the UK.  No agencies.