Impact jobs

Role/Job Title: Head of Income Generation
Location: Pembury, Kent / Battle, East Sussex
Travel to other locations in the South-East as required
Hybrid working arrangements available

Hours: 37 hours per week
Salary: £55,000 - £65,000 per annum, dependant on experience

Closing date for applications: Monday 20th April 2026
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early applications are therefore encouraged.

Interview Date: Wednesday 29th April 2026 at Cornford Lane, Pembury, TN2 4QU (Please ensure availability for this date when applying)

Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.

About Aspens:
Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.

We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East. 

As we continue to grow and strengthen our impact, we are looking for an ambitious and strategic Head of Income Generation to play a key role in securing our long-term financial sustainability.

What We Offer:

• Comprehensive Paid Training and opportunities for career progression, including recognised qualifications in health and social care
• Paid DBS Check (we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation)
• Flexible Work Arrangements with the option to take on additional bank shifts
• Annual Leave (including Bank Holidays) pro-rated based on your hours, with additional leave accrued with length of service
• Nest Pension and Death in Service Benefit
• Access to a Dedicated Employee Assistance Programme and Mental Health First Aiders
• 20% Discount at Aspens High Street Stores for all staff
• Discounted Menu at the Bluebell Café (Pembury) for employees
• Refer a Friend Scheme – earn up to £250 for every successful referral
• Employee recognition programmes, including ‘Employee of the Month’

The Role:
The Head of Income Generation will lead the development and delivery of a sustainable, multi-year income strategy to support Aspens’ future growth and impact.

Working as part of the Inclusive Executive Leadership Team, you will provide strategic leadership across fundraising, partnerships, marketing and trading activity. You will strengthen existing income streams while identifying and developing new opportunities including major donors, trusts and foundations, corporate partnerships, and social enterprise initiatives.

This is an exciting opportunity to shape the future of income generation within a purpose-driven organisation making a real difference in people’s lives.

Key Responsibilities:

You will:

• Develop and deliver a multi-year income generation strategy aligned with organisational goals
• Lead annual income planning, budgeting and performance reporting
• Grow income from trusts and foundations, securing significant multi-year funding
• Develop and implement a Major Gifts strategy, cultivating high-net-worth donors
• Establish and grow legacy and in-memoriam giving programmes
• Build and manage corporate partnerships and sponsorship opportunities
• Oversee community fundraising campaigns and events
• Provide strategic oversight of retail, café and trading activity to maximise net income
• Identify and develop social enterprise opportunities that balance impact with financial return
• Strengthen impact measurement and CRM systems to support effective reporting and donor engagement
• Lead, inspire and develop a high-performing income generation team

We are looking for a strategic and commercially minded leader with a strong track record in fundraising and income generation.

You will bring:

• Significant senior-level experience in income generation within the charity or social impact sector
• A proven track record securing major gifts, high-value partnerships and six-figure grants
• Strong strategic planning, budgeting and forecasting capability
• Experience leading and developing high-performing teams
• The ability to translate impact and operational data into compelling funding narratives
• Experience using CRM systems and pipeline management to drive fundraising performance
• Excellent relationship-building and influencing skills, including at Executive or Board level

A full driving licence and access to a vehicle is required and essential for this role.

We’re looking for passionate individuals to help us ensure that every person we support lives a fulfilling life with dignity and independence.

If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need.

Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.

Are you a brilliant communicator who loves writing copy and supporting donors? Join a passionate team working to end education inequality through the power of Classics.

We're looking for a Fundraising and Communications Officer to create and distribute newsletters and emails and be the first port of call for new and existing donors. You will enjoy collating case studies and reports, learning about our impact in schools and ensuring that donors and funders have a positive and meaningful relationship with Classics for All. You’ll play a vital role in enabling our programmes to reach schools and students across the UK. This is a varied and rewarding role at the heart of a small, friendly team making a big impact.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.

It does not matter if Classics was offered at your own school, and you do not need to be a Classicist to join our team – there are no Latin tests!

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

RUHX are seeking a motivated and collaborative Charity Impact Manager to lead our internal grants programme and ensure that charitable funds deliver measurable impact for patients, families and staff.

You will play a key role in implementing our new grant‑making system to strengthen monitoring, compliance, approvals and financial forecasting across all restricted and unrestricted funds. Working closely with clinical, operational and fundraising teams, you will help shape a strong pipeline of strategically aligned projects and support the delivery of donor‑funded initiatives, including restricted grants and major donor commitments.

This is an exciting opportunity for someone with strong analytical skills, excellent relationship‑building capability, and a passion for improving patient and staff experience through effective, transparent and high‑impact charitable investment.

Main duties of the job

No two days in our team are the same. In this role you will spilt your time working onsite in the office in Bath, so that you can meet clinical colleagues across the hospital, with opportunities to work flexibly from home.  You will have a varied role which involves managing a wide range of duties and tasks including.

• Lead the RUHX internal grants process, ensuring all charitable expenditure is compliant and aligned to strategic priorities and donor intent.
• Support the implementation and management of a new grant‑making system that tracks assessments, approvals, expenditure, commitments and fund forecasting.
• Build strong relationships with RUH teams to encourage and support high‑quality, high‑impact grant applications.
• Work with the Development Team to deliver and monitor donor‑funded and restricted‑grant projects, ensuring accurate reporting for stewardship.
• Lead impact measurement and evaluation across all funded projects, producing clear and engaging reports for governance and donors.
• Monitor fund utilisation, project progress and risks, providing regular updates to senior leadership and the Charities Committee.

About us

VCKC enables people to develop skills, knowledge, confidence, and positive relationships through rewarding volunteering. We enable people to improve and maintain their health, find paid work where that is one of their aims, and increase their independence. 

VCKC helps local community organisations to recruit and manage volunteers to provide their vital services, while also ensuring placements are accessible, inclusive and safe, and that volunteers have a good quality experience that responds to their volunteering goals. 

Main Purpose of Job

We are seeking a part-time Communications and Impact Officer to help us promote volunteering opportunities and communicate the impact of our work across Kensington & Chelsea.

This role will lead on impact communications, storytelling, and digital content, ensuring that funders, partners, and the public clearly understand the difference volunteering makes in our community.

You will create engaging content across multiple channels, including social media, VCKC’s website, impact reports, case studies, and funding communications. You will also support colleagues in communicating the impact of their programmes and promoting them effectively by turning data and evidence into compelling narratives, case studies, and marketing materials.

Key duties

• Create engaging communications and digital content to promote volunteering opportunities

• Produce impact reports, case studies, funder updates, and website content

• Manage and grow engagement across social media and VCKC’s website

• Translate data and evaluation insights into clear, accessible communications

• Maintain consistent branding, messaging, and storytelling across the organisation

• Support colleagues with impact narratives for funding bids and external communications

• Monitor communications performance and maintain simple systems for communications data and reporting

Please refer to the job description for further information. 

In your CV and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. 

Interviews will be held in person at VCKC’s office on Friday, 17 April. Interview questions and tasks will be shared with shortlisted candidates in advance. 

Information session: For a chance to find out more about our organisation, the role, join our webinar and Information Session on Thursday, 26 March, 1.30 - 2.30. 

Please click the ‘Apply now’ button to access the full application instructions, including the sign-up link for our Information Session and how to contact us for any queries about the role.

Details of how to join our Information Session are below on Thursday, 26 March, 1.30 - 2.30:

VCKC - Communications and Impact Officer Information Session

Time: Mar 26, 2026 13:30 London

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https://us02web.zoom.us/j/87411999357 

Meeting ID: 874 1199 9357

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https://us02web.zoom.us/meetings/87411999357/invitations?signature=08gTtNso79VhCDxRyElw1pTMw4B9eg4Ro0VF32WCuLg 

Job Title:                     Impact and Evaluation Manager   
 

Reporting To:              Senior Impact and Insights Manager  
 

Salary Range:             £37,000 - £39,000
 

Contract Type:           Permanent 
 

Location:                  London/ Sheffield Hybrid Working 
 

Working days/hours per week:   35 hours per week, Monday – Friday, 9am – 5pm                     

 

Our Vision: A UK where “No good food goes to waste”. 

 The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. 

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. 

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. 

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job 
The Impact and Evaluation Manager plays a key role in ensuring (FELIX) can robustly measure, evaluate and communicate the social and environmental impact of its work. The role supports an evidence-based culture across the organisation, embedding evaluation and learning into service development and delivery.

Working with colleagues across (FELIX) and its network, you will lead qualitative and quantitative research and evaluation projects, generating insights that inform service improvement, fundraising and public affairs. You will ensure that impact evidence is translated into clear, engaging outputs for internal and external audiences, helping to build compelling narratives about the difference FareShare makes. Ultimately, this work supports FareShare’s mission to deliver more food to charities and community groups across the UK.
 

Duties & Responsibilities 

• Lead the development and ongoing refinement of FareShare’s Theory of Change and Impact & Evaluation frameworks, ensuring they remain relevant and are embedded in impact measurement and evaluation activity

• Design and deliver impact measurement tools and evaluation projects that generate robust evidence on [Felix’s] social and environmental impact, including surveys, research studies and external evaluations.

• Analyse and interpret impact data and research findings, producing clear, accessible reports and insights for internal and external stakeholders, including producing the Annual Impact Report and Internal Stats House.

• Work collaboratively across FareShare teams and with Regional Partners to implement impact measurement approaches, support evidence-informed decision making, and strengthen the organisation’s approach to measuring and communicating impact.

• Manage research activity and partnerships, including coordinating external evaluations, engaging academic partners, supporting evidence for policy and public affairs work, and line managing the Impact and Insights Officer.

This role represents an opportunity to make a real difference to anti-poverty work at QSA and in the UK more broadly. Communications are increasingly central to developing our impact, and our intention is to generate more high quality, moving content that showcases:

• The deep impact of the support provided by QSA to people living on a low income or experiencing homelessness. Our services are created to fill ‘niches’ – the support people tell us that they need and is not being provided elsewhere. We aim to help people find dignity, comfort, connection and peace.

• The support provided by 4in10, London’s child poverty network hosted by QSA, and the impact of its collective action.

• Our campaigning and research work – and the changes it can bring about in policy and practice, with the goal of reducing poverty and alleviating its effects.

You will be helping thousands of people to access QSA’s life-changing services; to find resonance and community in our communications; to support life-changing anti-poverty work; to get involved in campaigns that move the needle; and more.

At QSA our values guide us to deliver services with compassion and dignity, and they also guide us in our workplace. Our small team is mutually supportive, conscientious and deeply committed to the aims of our work.

This role will involve building relationships with an extremely broad range of people, with a very strong focus on the people who participate in our services. An ethical storytelling approach is at the heart of QSA’s communications. Putting this into practice will involve bringing stories forward in deep collaboration with storytellers; with empathy, integrity, authenticity, and a commitment to amplifying voices that can go unheard. We want people to feel in control of how their stories are shared, as much as we want people to be moved by content that engages and inspires.

The communications officer role also involves many of the ‘bread and butter’ tasks of an effective communications function: content production, analytics, social media management and so on. We are currently in the midst of a full-scale overhaul of the QSA website.

More important than coming with experience in every part of these duties, however, is a curiosity and enthusiasm to learn and take on healthy challenges (in which we aim to give you the support you need); as well as a flair for getting to the heart of the story – not only in the content itself, but also in understanding the bigger picture of our communications and our direction of travel together.

Purpose of role

To develop the communications output of QSA across all platforms, supporting delivery of the aims of QSA’s organisational and fundraising & communications strategies. To centre QSA’s communications work in an ethical storytelling approach.

Duties & responsibilities

1. To contribute to a plan and timetable for QSA’s communications work. 
2. To uphold clear protocols on how we gather and share stories and impact, to hold ourselves to the highest standards around ethics and wellbeing.
3. To work in the community and across all QSA’s services, to get to know the people who access them, sensitively inviting people to share their stories or consent to photos. 
4. To compile and share ethical and compelling storytelling content across a range of media. 
5. To co-manage all of QSA’s communications platforms including social media (including community management), email marketing and website. 
6. To generate and publish regular digital communications and fundraising content (including video, audio and copy), across our owned and shared platforms, and printed materials. 
7. To pull together content into regular email briefings for QSA’s supporters and donors. 
8. To provide communications support to the wider QSA team. 
9. To engage with other QSA teams about website content, being responsible for adding in this content, liaising with our web agency as required.
10. To follow a GEO-first approach to QSA’s web development, to promote growth in traffic and engagement. 
11. To actively drive growth and engagement across QSA’s social media, website and email marketing. 
12. To work within QSA brand guidelines to provide recognisable and reliable content, while also keeping content fresh and engaging.
13. To work with third party suppliers or freelancers as required, eg. for graphic design or other communications assets.
14. To undertake event marketing of QSA’s fundraising events. 
15. To track analytics to evaluate the impact of the content we produce and promote across all our platforms. 
16. To plan and create content for individual giving campaigns and digital fundraising. 
17. To maintain an up-to-date awareness of best and emerging practice in non-profit communications, and to share new ideas for growth. 
18. To work within, and actively promote, the policies and procedures of QSA. 
19. Any other duties, as appropriate to the role, as agreed by the QSA director. 

Person specification

Experience 

1. Experience of working for or volunteering for a charity, especially if UK-based and community focussed, is highly desirable. 
2. Experience of communications work, in a paid or voluntary capacity, is highly desirable. 

Ability 

1. Excellent people-facing skills, able to confidently build rapport with people, and sensitively approach difficult topics.
2. Ability to build collaborative working relationships across a wide range of people, including team members, colleagues, and QSA donors.
3. Ability to confidently produce and share content online, such as stories, images, videos. 
4. Ability to produce engaging content for social media platforms, email marketing and web.
5. Ability to track and understand digital marketing analytics. 
6. Ability to be flexible and adapt and respond to new challenges/opportunities while maintaining attention to detail. 

Knowledge 

1. Knowledge of social media platforms and their different audiences, and how to tailor content appropriate to each.
2. Knowledge of poverty on families, households and communities in the UK and an understanding of/empathy for the impact of living on a low income.

Other 

1. Curiosity and enthusiasm for digital and offline communications.
2. Commitment to and understanding of equity, diversity and inclusion in the workplace. 
3. A willingness to work within a Quaker ethos, as per the mission of QSA.

N.B. Please refer to the attached job pack for full details of this role.

Thank you for your interest.

XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11- to 25-year-olds in both schools and communities.

Do you enjoy handling data and helping others to do so confidently? Do you have a can do attitude and enjoy problem solving? Would you like to help better understand what we do and share learning and insights on what works for young people to thrive in the communities in which they live?

Data are key to making sure we work with the young people that can most benefit from our support. It enables us to monitor and better understand their engagement and therefore support them to achieve positive outcomes for their lives.

The Impact Officer will play a key role in supporting the Youth Work Delivery team to evidence all their hard work with young people and in turn making it accessible and useful for decision making and improving our work.

The Impact Officer will be responsible for supporting data collection (alongside the Youth Work Delivery team), data analysis and reporting. You will work closely with the Head of Impact and Heads of Youth Work to implement projects, drive data collection and accuracy, and ensure key insights and findings are utilised, communicated and understood. 

We are looking for a Technical Manager: Environmental Impact to join our team and support the development of rigorous analyses that enhance impact methodologies considering topics around the four capitals. In joining us, you will develop a comprehensive and standardized approach to corporate impact valuation in alignment with the vision of Capitals Coalition.

Working closely with internal colleagues and external partners, you will adapt and iterate methodologies based on an evolving corporate disclosure landscape and ongoing learning from market testing of impact valuation. You will also work closely with the Impact Value Standards Board (IVSB) and its secretariat hosted by the Capitals Coalition, with the aim to drive delivery of the IVSB’s mandate.

Collaboration, inclusivity, and meticulous detail are central to our way of working. We are looking for a confident self-starter who is as comfortable with multivariate statistical models (SQL, R, or Python) and GIS mappings as they are communicating those findings to diverse audiences—from investors to academics. If you have a deep interest in Impact Measurement and Management (IMM) and the Capitals Approach, possess the project management skills to thrive in a fast-paced remote environment across multiple time zones, and believe that rigorous research should drive meaningful decision-making, then we want to hear from you.

The final deadline to apply is 5th April 2026. We encourage candidates to apply as soon as possible, as we may close the application process before the stated deadline. Download the job description and learn how to apply on our website.

Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.

Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.

To do this, Kairos now seeks a strategic and experienced Finance & Impact Lead to join our Senior Leadership Team and drive the financial health and demonstrable impact of our charity.

Reporting to the Chief Executive, you will be the custodian of our financial strategy, compliance, and data integrity. The role involves leading the annual budgeting and forecasting cycles, managing all financial operations—including statutory accounts and audit—and ensuring strong financial controls. A key component is translating complex financial and performance data into clear, compelling impact reports for funders, trustees, and senior leadership.

If you are driven by both financial excellence and purpose-led impact, we encourage you to apply.

*Due to the nature of our work, this post is restricted to female applicants only under Section 9 of the Equality Act 2010.  An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role. 

To apply, please complete an application form or if you prefer send your CV with a cover letter setting out how you meet our role requirements.

We're keen to interview great candidates as soon as possible. Interviews may be held as applications come in, and we reserve the right to close the advert early, so please don't wait - apply now! 

The Director of Charitable Impact is a senior leadership role responsible for defining, driving, delivering (operating), and evidencing Ben’s charitable impact. The postholder will lead the strategic and operational delivery of health, wellbeing, and support and specialist services, ensuring the charity demonstrably improves lives while strengthening its position as a credible, trusted health and wellbeing charity and thought leader for the automotive community.

Job Title: Director of Charitable Impact
Organisation: Ben – Motor & Allied Trades Benevolent Fund (The Automotive Industry Charity)
Location: Home Based, UK (with regular travel)
Salary: c. £80,000 – £90,000 per annum + £5,000 car allowance
Reports to: Chief Executive Officer
Direct Reports: Support Services Lead and Specialist Services Lead

This role combines strategic leadership, operational performance, service innovation, impact measurement, and external influence to ensure Ben delivers meaningful, measurable, and visible outcomes for those who need it most.

Key Responsibilities

Strategic Leadership & Impact

• Lead the development and delivery of Ben’s Charitable Impact Strategy aligned to organisational vision and priorities.
• Ensure the charity delivers clear, measurable, and demonstrable outcomes for individuals, families, and the wider automotive workforce.
• Embed an outcomes-driven culture focused on evidence, learning, and continuous improvement.
• Translate strategy into operational delivery plans, KPIs, and impact frameworks.

Service Delivery & Operations

• Oversee the effective delivery of all charitable programmes and services, ensuring they are high quality, accessible, safe, and impactful.
• Drive service innovation to meet emerging health, financial, and social wellbeing needs across the automotive sector.
• Ensure services are delivered efficiently, sustainably, and in line with regulatory, safeguarding, and quality / clinical governance standards.
• Use insight and data to inform service design, resource allocation, and performance improvement.

Health & Wellbeing Leadership

• Lead Ben’s evolution into a recognised, credible health and wellbeing charity for the automotive industry.
• Ensure services reflect best practice in mental health, physical wellbeing, financial resilience, and social support.
• Build partnerships with health, wellbeing, and sector specialists to strengthen service quality and credibility.
• Champion prevention, early intervention, and whole-person health and wellbeing approaches.

Impact Measurement & Evidence

• Develop and embed robust impact measurement, evaluation, and reporting frameworks.
• Ensure the charity can clearly demonstrate social value, outcomes, and return on investment to stakeholders.
• Lead production of impactful insight, data, and evidence to inform decision-making and external positioning.
• Strengthen the charity’s ability to use evidence to attract funding, partnerships, and sector influence.

Thought Leadership & External Influence

• Position Ben as a leading voice on health and wellbeing in the automotive industry.
• Develop insight, campaigns, and sector engagement that raise awareness of issues affecting automotive people.
• Represent Ben externally with credibility and authority across industry, health, and charity sectors.
• Contribute to policy, research, and sector dialogue to influence positive change.

Leadership & Culture

• Provide inspiring leadership to multidisciplinary teams, fostering a high-performance, values-driven culture.
• Build organisational capability in impact, service delivery, and wellbeing.
• Promote collaboration across the organisation, particularly with fundraising, engagement, and communications.
• Lead through change, ensuring services evolve with need and strategy.

Governance & Risk

• Contribute to Executive Team leadership, organisational strategy, and governance.
• Ensure services operate within legal, regulatory, and safeguarding frameworks.
• Manage operational and reputational risk relating to service delivery and impact.

Person Specification

Experience

• Significant senior leadership experience within the charity, health, social impact, or related sector.
• Proven track record of delivering measurable social impact and leading outcome-driven services or programmes.
• Experience of overseeing complex service delivery / operational functions.
• Demonstrable success in leading organisational or service transformation.
• Experience developing impact measurement, evaluation, or evidence frameworks.
• Experience influencing external stakeholders and building credibility within a sector or field.
• Experience leading and developing high-performing, multidisciplinary teams.

Knowledge & Understanding

• Strong understanding of physical and mental health and wellbeing, psychology and emotional wellbeing, prevention, and whole-person support.
• Knowledge of impact measurement, social value, and outcome frameworks.
• Understanding of safeguarding, quality, and regulatory considerations in service delivery (e.g. clinical governance requirements).
• Insight into the challenges affecting working people and communities (financial, health, social).
• Understanding of the charity sector, charity governance, and funding environment (desirable).
• Awareness of the automotive industry or willingness to quickly develop industry insight.

Skills & Capabilities

• Strategic thinker with strong delivery focus — able to translate vision into measurable outcomes.
• Operationally strong with ability to drive performance, quality, and improvement.
• Evidence-driven and analytical, able to use insight and data to shape decisions.
• Credible and influential communicator, internally and externally.
• Strong leadership presence with ability to inspire, engage, and lead through change.
• Collaborative and partnership-oriented.
• Strong judgement, integrity, and commitment to safeguarding and ethical practice.

Personal Qualities

• Passion for improving lives and delivering meaningful social impact.
• Purpose-driven, values-led, and mission aligned.
• Resilient, adaptable, and outcome focused.
• Curious, forward-thinking, and committed to learning and innovation.
• Empathetic and people-centred in approach.

Key Relationships

• Chief Executive and Executive Team
• Service Delivery and Impact teams
• Fundraising, Marketing & Communications teams
• Trustees and Board Committees
• External partners / organisations including automotive stakeholder or employers, health and wellbeing, welfare and charity, etc.

Success Measures

• Clear, demonstrable improvement in measurable charitable impact.
• Strong, high-quality, accessible health and wellbeing services.
• Recognised credibility as a health and wellbeing charity for the automotive industry.
• Robust impact evidence used to inform strategy, funding, and influence.
• Positive service outcomes, reach, and stakeholder confidence.

About Heard
We are Heard, a small, multi-award-winning charity helping people, organizations, and the media tell stories that change hearts and minds. In 2024, we sparked stories that reached a combined audience of 39 million on critical issues like poverty, climate change, migration, domestic abuse, and more. We partner with media outlets like the BBC, Netflix, ITV, and more to amplify powerful and captivating narratives that inspire real-world impact.

The Role
As the Head of Programmes and Impact, you will be a senior leader responsible for the quality, coherence, and impact of Heard's five programmes: All About Trans, Children's Media, Children's Palliative Care, Climate Stories That Work, and Economy. Reporting to the co-ceos, you will oversee programme delivery, strengthen our monitoring and evaluation systems, and build team capacity to maximize our reach and influence. This is a unique opportunity to shape the future direction of an ambitious, purpose-driven organization.

What You'll Be Doing

• Lead and support the programmes team to deliver high-quality work on time and within budget
• Ensure programmes align with Heard's strategy and intended impact
• Strengthen our monitoring, evaluation, and learning systems to drive continuous improvement
• Manage team capacity and assess readiness for new initiatives
• Provide strategic insight to the executive team on organizational capabilities and growth opportunities

What We're Looking For

• Previous experience leading programmes or services in a charity/impact-driven organization
• Excellent project management and budget management skills
• Proven track record of managing and developing high-performing teams
• Experience embedding monitoring, evaluation and learning systems
• Collaborative leadership style with strong stakeholder management abilities
• Passion for Heard's mission and values, with a commitment to narrative change

Why Join Heard?
At Heard, you'll be part of a brave, caring, and creative team that is committed to making a difference. You'll have the opportunity to apply your skills and experience to drive real-world impact, while receiving support for your own growth and wellbeing. If you share our values and want to be a force for positive change, we'd love to hear from you.

Sound like a fit for you?
See our job pack and visit our website for more details and how to apply!

HEAD OF TRAINING AND IMPACT
Salary: £50,000–£55,000 (subject to experience)
Contract: Permanent
Working pattern: Full time, 9am–5pm, hybrid with minimum 3 days in the office, or on site at projects in prison, or in the community.
Location: Our Head Office is in Herne Hill, SE24 London
Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Friday 3 April at 09:00am.

ABOUT THE CLINK CHARITY

The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.

Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink unique is our post-release support and mentoring programmes that rehabilitates an offender back into society through assistance with health mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.

Additionally, Clink Events is our social enterprise catering business with food produced by the women at HMP Downview and also in additional kitchen at Herne Hill and then served by alumni in front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
More information can be found on our website and social media channels

ABOUT THE ROLE

Our Head of Training and Impact is a vital and high-profile role within the organisation, responsible for overseeing the implementation of all training projects at The Clink Charity across our portfolio, both in prisons and out in the community, evaluating the outcomes and impact of our work for our beneficiaries.

This is a broad and varied role allowing the incumbent to work across catering, hospitality and horticulture training projects, delivering nationally accredited and high calibre City & Guilds qualifications to vulnerable learners.
Having oversight of the projects, and working closely with our team of expert project leads in our restaurant, bakery, gardens and in our youth café of South London, this role offers the opportunity to develop exceptional training programs, rigorous quality assurance processes, and reflective practice in evaluation work.

As we scale our youth projects to a second site in Guildford, this role also comes with the wonderful opportunity of mobilising a brand new project to meet the needs of a NEET community of 16–25 year olds in a café based at Guildford County Court.

The Head of Training and Skills will onboard referral partners, design the delivery program and impact framework, and work alongside a skilled support team to ensure the success of the site, with a view to opening more of these projects in 2027.
If you are committed to the mission of The Clink Charity to reduce reoffending by changing attitudes, transforming lives and creating second chances, and you have great experience and passion for using education, skills and training to be the tool to generate this rehabilitation, we want to hear from you.

A LITTLE ABOUT YOU

You could be a great fit for our Head of Training and Impact role if you bring a strong background in hospitality and a passion for developing others. Perhaps you’ve led hospitality training in a college or cookery school, delivered City & Guilds qualifications within an FE setting, or built your career as a Chef or hospitality professional in a busy restaurant, hotel or catering environment.

You may have combined industry experience with teaching, or progressed from the kitchen into education and leadership. We welcome applications from a wide range of professionals across the hospitality and training spectrum who are ready to use their expertise to drive quality training, inspire our learners and shape meaningful outcomes.

KEY RESPONSIBILITIES

Leadership and line management

• Work with the CEO, ELT and Board to achieve The Clink’s mission, vision and strategic objectives.
• Lead the design and implementation of a skills and training strategy which delivers the agreed vision and goals, and to communicate its effectiveness to project leads via KPIs, targets, and regular briefings.
• Lead the design and implementation of effective and robust systems and processes for the operational delivery of training programmes in achieving required delivery outputs.
• Lead on the embedding and implementation of an effective Quality Assurance programme for all project delivery across the Charity.
• Provide line management support for the programme leads in the Restaurant, Bakery, Gardens and Café, providing wider leadership to the staff team on all matters connected to delivering training and measuring the outcomes and impact of our work.
• Line manage the Data and Compliance Manager and support him with preparation of data driven insights informing strategic decisions.
• Conduct 1:1s with your direct reports, manage appraisals and oversee performance management processes.
• Ensure the learning and development needs of all delivery staff are met.

Project delivery

• Oversee all project delivery work at The Clink Charity, ensuring consistent, quality delivery and effective monitoring, evaluation and reporting of all projects.
• Manage the recruitment, training and development of our training staff continuously reflecting on improvements to the roles that can more effectively achieve project outcomes.
• Own the design and implementation of our work based on insight and learnings, lead on reviewing existing services and assessing new services or approaches.
• Make operational delivery decisions to ensure quality projects and provision – oversight of logistics, staffing, and resource management.
• Provide cover and support for staff delivering projects across our portfolio as/when needed.
• Ensure the CPD needs of staff delivering projects are met – including tracking completion of IHASCO courses for mandatory training.

Qualifications, assessing and verification

• Act as the lead link to City & Guilds for the delivery of the charity’s training courses across all projects ensuring that the content of the training programmes enables learners to achieve their qualifications and meet the high standards of City & Guilds NVQs.
• Work with the project leads on preparing portfolios for hospitality, catering and horticulture projects ready for assessment and verification.
• Oversee all verification of these courses. Act as one of a team of IQA’s for The Clink Charity and facilitate the EQA (External Qualification Assessor) visits, and HMPPS/HMI inspections across all sites.
• Host standardisation meetings with colleagues to build a collaborative training culture.
• Regularly monitor qualification outcomes against targets.

Monitoring, evaluation and insight

• Work with the project team in prisons and in the community to develop measurement and evaluation processes to assess the impact and outcomes of The Clink’s training programme, inform future decisions about programme development, and enable robust reporting to stakeholders.
• Attend quarterly reporting meetings with the MoJ to share the outcomes of our projects, preparing reports for those meetings and working with colleagues at New Futures Network who monitor our work for the MoJ.
• Regularly review impact methodology and implementation to ensure The Clink’s impact is measured and demonstrated in the most effective way, showing the full impact of our programmes.
• Develop efficiencies in collecting and analysing data.
• Be impact-driven and use data and results to ensure the planning and delivery of high-quality programme to drive continuous improvement.

Safeguarding

• Champion safeguarding in all the work that you deliver in and out of prisons, ensuring processes are adhered to and a culture of safeguarding is sustained throughout the organisation.
• Act as a DDSL – Deputy Designated Safeguarding Lead.
• Approve updates to related policies and procedures annually.
• Ensure all staff working in our projects are appropriately trained in safeguarding practice at The Clink Charity.

New business, income generation and programme development

• Lead on strategic planning for delivery and programme development across all sites, seeking opportunities to grow/scale our impact by exploring new opportunities with our partners.
• Build and develop relationships with all relevant stakeholders, including MoJ and HMPPS colleagues, referral agencies for our community work, and strategic funding partners to increase our reach and deepen our impact on beneficiaries.
• Build and develop The Clink’s network of potential delivery partners including HMPPS, DWP, DfE, local authority, social care, schools, and other third sector organisations who work with us in supporting our beneficiaries.
• Provide expert content surrounding programme delivery and development for funding bids and proposals.
• Support the work of the CEO and Grants Manager in raising funds for the charity, including through attending pitches and meetings with current and prospective funders.

Finance

• With the support of the Director of Finance and Resources, prepare and oversee budgets for project delivery and track spending against forecasts ensuring good fiscal management of projects.

General Duties

• Report on delivery to the Board of Trustees, prepare papers for and attend subcommittee and full board meetings every quarter as requested.
• Carry out other duties as required by The Clink Charity.
• Act in a manner that is in keeping with The Clink’s values and promote inclusive practices.

PERSON SPECIFICATION – DESIRABLE EXPERIENCE

• Experience of leading projects and training and developing a team made up of staff members of differing levels of seniority.
• Experience of working in: social justice, education, youth work, or criminal justice projects, or having worked in hospitality or horticulture before, or having lived experience that reflects the lives of the beneficiaries that we serve.
• Have an IQA qualification or be willing to complete the course to become accredited.
• A track record of excellent project management skills (accuracy, attention to detail, scheduling, problem solving and monitoring) at a national level and have a strong working knowledge of GDPR.
• Excellent interpersonal skills and experience of building relationships with various stakeholders at a senior level.
• Experience of contributing to the development of overall strategy as part of a senior management team, and ability to translate this into operational strategy and plans that help deliver the organisation’s vision and mission.
• Knowledge of implementing quality assurance systems and the ability to objectively assess the performance of partners and colleagues against an agreed competency matrix.
• Knowledge of report writing and extrapolating data to inform decisions.
• An understanding of the catering, hospitality or horticulture courses (NVQs) provided by City & Guilds.
• Proven experience and working knowledge of safeguarding principles and practices and investigation / reporting protocols.
• Proficient IT skills, including use of Microsoft Office programmes.
• Can work flexible hours when necessary and is willing to travel between our South East projects.

PERSONAL ATTRIBUTES

• Demonstrable belief in The Clink’s mission and passion for our work.
• High levels of self-awareness, humility and flexibility, as well as an open and collaborative leadership style.
• Personal integrity, kindness, warmth and sound judgement.
• Good communicator: orally and in writing.
• Proactive, adaptable and can use initiative and find solutions to problems.
• Positive, entrepreneurial, energising and adopts a “can do” mentality.
• Values driven and promotes inclusion, diversity, equity and accessibility (IDEA).

REPORTING LINES AND MANAGEMENT EXPECTATIONS

You will report to our CEO and to the MD of Clink Events. You will line manage and support members of the delivery team across projects.

GENERAL CLINK CHARITY INFORMATION

All staff are expected to comply with all current legislation, comply with prison operational policies, comply with The Clink Staff Handbook and undertake such other duties within the scope of the post as may be requested by your manager.

Special requirements include passing the prison security vetting process to be able to draw keys and holding a valid driving licence.
Benefits include 28 days holiday plus bank holidays, a company pension scheme, and free meals on duty when based in a restaurant or visiting for business.

HOW TO APPLY

If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4).

In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.

Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 3rd April .

We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.

If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.

Appointment process

Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.

Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.

Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.

References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).

Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.

EDIA
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.

Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.

Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to develop the skills, knowledge, mindset, and connections to create a regenerative, equitable and just future.

Key info:

• Based in London, UK

• Full-time (4.5 days at placement & 1 half day training weekly)

• £27,010 per annum salary

• Programme dates: October 2026 - September 2027 (50 weeks)

• Apply by Monday 18th May, 9:00 am (BST).

About On Purpose:

On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.

Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.

Programme structure:

Two 6 month placements 

• Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Great Yellow, BAFTA and VISA.

Weekly expert-led learning 

• Our intensive Learning & Development programme involves half a day, weekly in-person sessions led by experts from across sectors. The blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change. 

1:1 mentoring & coaching

• Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.

Join a supportive, impactful community

• You’ll be part of a tight-knit cohort of ~20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community with now 1000+ alumni, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.

Benefits:

• Earn a £27.01 k salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs.

• Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. Our alumni are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.

• Unlock purpose-driven career opportunities - Our Associates have moved into a range of impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former music label business owner now the CEO of Hubbub, a former Consultant now Director of Impact at B Lab UK and a former civil servant now Climate Lead at Ellen MacArthur Foundation. 

• Standard UK holiday allowance

• A 3-day residential (expenses paid)

Who we’re looking for:

This programme is ideal for you if:

• You’re at a stage in your career where you’ve built solid professional experience and want to use your professional skills to create change in organisations, systems and beyond;

• you’re not currently in a career that aligns with your beliefs, but looking to transition into one;

• or you’re already in the impact sector and want to deepen your understanding of how systems and organisations work, develop the skills to lead transformational change, clarify your purpose and vision, and join a cohort and wider network of peers committed to putting purpose before profit.

Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:

• A minimum of three years full-time professional experience

• The right to work in the UK for the full duration of the programme

• Fluency in English 

• Office environment experience 

• Skills including project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.

• Excitement and commitment towards building a career that helps transform our economy from profit to purpose.

Diversity and Inclusion:

We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.

How to apply:

• Register your interest via our website to receive a link to your online application form.

• Closing date for applications: Monday 18th May, 9:00 am (BST).

• Interviews will be held in mid-late June.

This role is essential in our continual drive for increased impact and quality across all of our work.You will lead on the quality assurance of all programme delivery across a defined area, working closely with the appropriate Delivery and Partnership Team’s Regional/Country Lead/s. You will use data and evidence to inform your practice and be an expert in what good looks like from a programme delivery perspective. 

Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK.  Please stipulate where you are based when applying.

In addition, occasional international travel may be required, for example to the annual conference in the United States.  

You will report to the Head of Quality & Impact.

Key Responsibilities  

• You will be accountable for the quality and Model Fidelity of sites within your geography with a focus on improving employment outcomes for the interns participating in our programmes, in partnership with the Regional /Country Lead in the Delivery & Partnerships team.

• Demonstrate, train in and uphold the values of a continuous improvement culture. 

• You will be accountable for collecting, analysing and reporting on data to allow for clear evaluation and guiding best practice in your geography 

• You will be accountable for supporting the delivery of quality trainings to partnerships to drive quality programmes and employment outcomes 

• You will be accountable for supporting the ongoing development of resources in line with UK guidelines, US model fidelity and that successfully equip partnerships with what they need to support strong employment outcomes – in collaboration with the Resources and Curriculum Manager. 

• You will be accountable for conducting programme reviews and audits as required by the Head of Quality and Impact 

• You will lead on (role specific) induction and training across DFN Project SEARCH staff and associates. 

Application Instructions

• We will conduct selection throughout Thursday April 30th and Friday May 1st – with a multi-stage process taking place across the 2 days

We will review applications as they come in and close when we have sufficient numbers