Impact results learning manager jobs
As a key member of the newly formed Programme Delivery Team, you will contribute to the growth, reach, and impact of Leadership Skills Foundation programmes among underserved and under-represented individuals and communities. Your work will play a vital role in benefiting thousands of young people across the UK.
We are looking for an energetic and innovative relationship-builder who can establish and manage partnerships with local community groups across England. Through strong relationship management, you will play a key role in identifying learnings through the programmes delivery and will be confident to use the learnings to influence future strategy and delivery plans.
The role requires someone who is excited by the challenge of trying new things and working differently through a test and learn approach. You will need to be comfortable working collaboratively as well as independently and want to pro-actively lead on making a positive social difference to the individuals and groups benefitting from our programmes.
The role will initially be a fixed term contract (to July 2027) but we aim to secure further funding for the role to extend.
Main duties and responsibilities
Responsible for co-ordinating, engaging and managing multiple local community organisations across c. 5-7 locations in England to deliver leadership programmes with identified target audiences, groups and individuals.
Design, develop and manage a delivery plan for the Programme, which engages key stakeholders, and is based on the principles of co-creation, trust and flexibility.
Support identified stakeholders to test adapted leadership skill programmes and learn from the delivery to inform future delivery.
Through learnings from local delivery partners and working with research colleagues, develop a shared understanding of the needs and barriers young people in underserved communities face in accessing leadership skill development and volunteering opportunities.
Work with colleagues in the Innovation team to provide support to local delivery partners to address and overcome these barriers to engage the target audiences.
Deliver training, support and orientation to local delivery partners
Work with the Programme Research Manager to establish a delivery feedback loop to inform the development of learning resources and programmes to overcome the needs and barriers young people in underserved communities face.
Provide opportunities for the research plan, developed by the Programme Delivery Research Team, to be implemented to drive the improvement of strategic, business and operational planning and delivery.
Provide connectivity between your work/engagement with delivery centres and the work of the Business and Market Development Teams.
Work with the Programme Research Manager to capture and share best practice to support the wider adoption across community and partner networks.
Work collaboratively to successfully influence and deliver agreed programme objectives and key results.
Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with.
Key Relationships
Internal
• Head of Programme Delivery (line manager)
• Programme Delivery Research Manager
• Programme Delivery Research Executive
• Innovation Officers
• Finance Manager
External
• Local delivery centres and partners
• Strategic partners including organisations such as Sport England and Active Partners
• Research and insight partners
Skills, experience and knowledge
Essential
• Strong experience of proactively supporting and managing local and regional stakeholder relations.
• Experience of working with community organisations and good understanding of the voluntary and community landscape
• Experience of supporting individuals/teams and organisations to deliver projects and programmes.
• Confidence to act as the lead contact point for the local delivery of a nationally funded programme.
• Experience of working flexibly, responding to need and opportunities
• Familiarity with delivering and carrying out operational workplans and working collaboratively with teams to achieve them
• Effective resource management
• Analytical thinking and evaluation skills- experience of using data and insight to learn, adapt and tell stories
• Strong interpersonal, presenting and communication skills with the confidence and ability to adapt styles to different groups.
Desirable
• A proven track record in leading and delivering purpose-driven programmes.
• Experience of delivering/managing test and learn projects
• Experience of working with under-represented/under-served young people
• Experience of Place-based working and community development
• Experience of supporting programme innovation, development, and design.
• An understanding of the sport and physical activity landscape in England.
• Experience of delivering informal education, employability or skill development programmes
Personal qualities
• A people- person with strong interpersonal skills to initiate, engage with and build strong and impactful relationships with a range of external stakeholders.
• A confident, collaborative individual that wants to lead and make a positive social difference.
• Effective and confident communicator, able to inspire and engage stakeholders.
• Detail-orientated, organised and capable of balancing multiple and complex priorities.
• A team player, flexible and able to respond positively to evolving opportunities and challenges in a fast-paced environment.
• Optimistic and energetic outlook, keen to maximise the positive change that the programme can deliver.
• Self-starter and independent thinker; able to solve problems and instigate solutions.
• Takes initiative and responsibility for their own workload.
• Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
• The ability to multi-task and manage partner relationships at various stages
• Comfortable working from home, with regular travel across England as required
Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Indonesia, Timor-Leste, Kenya, Senegal) or home-based within countries where Blue Ventures has administrative capacity (Tanzania) and the United States.
Closing date for applications: 23 May 2025
Start date: As soon as possible
Contract duration: Permanent
Remuneration: Salaries are gross per annum and will be in line with national salary grades and experience; circa £79,205 - £94, 056 (UK); circa IDR 819,656,485 - IDR 1,213,091,598 (Indonesia); circa KES 8,200,933 - KES 12,137,381 (Kenya); circa TZS 12,137,381 - TZS 140,768,002 (Tanzania); circa XOF 38,749,823 - XOF 57,349,738 (Senegal); circa USD 43,048 - USD 63,711 (Timor-Leste); circa BZD 105,246- BZD 136,167 (Belize); circa MGA 200,388,967 - MGA 361,582,361 (net per annum; only applicable in Madagascar).
We rebuild tropical fisheries with coastal communities.
Blue Ventures is a marine conservation organisation that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organisations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform and share tools and best practices to support fishing communities across the globe.
Summary job description
The Director of Community Training and Learning will play a critical leadership role in shaping the technical foundations of Blue Ventures’ global training efforts. As the strategic lead on knowledge content, this role will oversee the development of frameworks, guidance documents, and curriculum materials that form the backbone of Blue Ventures’ training and capacity building across key programme pillars: Community-Based Fisheries Management, Secure Rights, Food Security, and Financial Inclusion.
Reporting to the Chief Technical Officer, the Director will manage a team of subject matter experts, ensuring that their work is strategically aligned, technically robust, and rooted in the lived experience of the communities we serve. This role is responsible for creating the substantive content and technical learning outcomes transformed by the Training and Learning team into engaging, accessible training modules for our digital learning platform.
The Director of Community Training and Learning will bring deep expertise in community fisheries, strong leadership of multidisciplinary technical teams, and the ability to think strategically about how interconnected programme themes contribute to community-led resource management and resilience. This is key to ensuring that Blue Ventures’ training content reflects global best practices, is grounded in real-world community experience, and supports sustainable, rights-based approaches to marine resource management.
For the full job description, please download the attached.
To apply, please click on 'Redirect to recruiter' and apply via the Blue Ventures careers page.
The client requests no contact from agencies or media sales.
The Project Manager/Business Analyst role forms part of the PMO Team. The role will include management of priority projects across the Stewardship agile change portfolio, as well as the analysis and improvement of business processes across Stewardship. The role will also work with our Technology team members to improve workflow, through identifying and resolving challenges and dependencies, enabling teams to more effectively deliver organisational priority projects and BAU activities. The successful delivery of projects and improving our business processes, is an essential part of enabling us to achieve our strategic objectives.
The role holder will work cross-functionally across the organisation to ensure we achieve our change targets, through delivering projects on time, to budget and required level of quality, as well as improving business processes across Stewardship Teams. You will be supporting the organisation to develop new agile, collaborative ways of working, and the role holder will need to help others understand the benefits of working within the Agile framework.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
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Active membership of local church congregation.
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An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
ID: 1455 Senior Corporate Development Manager, External Engagement
Salary:
- starting at £42,140 FTE per annum, rising to £46,240
- Additionally, £3,679 Inner London Weighting FTE per annum for Head Office based
- Additionally, £480 home-based allowance FTE per annum for Home-based.
Location: Hybrid Head Office or Homebased
For Head Office based roles, we typically work a minimum 2 days a week in the office. Our office space is wheelchair accessible and located in Hoxton, London, N1.
Note that this role requires travel to partner meetings and events, predominantly in central London (but also nationally). Applicants would need to be able to travel regularly, as required, to fulfil the needs of the role, even if home-based.
Hours: Full Time (37 Hours) or Part Time (no less than 28 hours)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the role’s impact:
Family Action is a national charity committed to supporting families through change, challenge and crisis. Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in around 180 community-based services, as well as supporting thousands more through our national helpline, FamilyLine, and through national schemes like the National School Breakfast Programme.
This is an exciting time for an experienced and ambitious senior corporate fundraiser to join our high performing corporate partnerships team and lead the New Business function. Family Action recently undertook a major brand review and launched a new website, and income generation is a key priority in our 2024-29 strategy. This role will be focused on developing and growing new business activity, including identifying and securing new high-value partnerships, creating and implementing a robust growth strategy and ensuring we have the tools to deliver it. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.
Main Responsibilities (for details check the job description and person specification):
• Leading a small team to drive forward new business activity; identifying, cultivating and securing new income generation opportunities with corporate partners across strategic, commercial and charity of the year style collaborations.
• Creating and implementing a growth strategy for new business, developing our corporate partnerships proposition, maximising income and delivering on our overall charitable strategy and objectives.
• Implementing effective processes, systems and frameworks to increase partnership opportunities and the success of our new business activity.
• Working with senior stakeholders internally and externally to identify and secure partnership opportunities that further shared goals.
• Working with the Corporate Team and other teams and colleagues across the organisation to ensure the smooth setup and onboarding of new partnerships.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata if job is taken PT)
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Monday 2nd June 2025 at 23:59
• To learn more about Family Action: Careers
Interviews are scheduled to take place from 16th-20th June virtually, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: heather.kearney (full email adress located on advert on our website) before Thursday 22nd May.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons
Department: Mass Participation
Location: hybrid – minimum one day per week at our Aldgate, London head office
Hours of work: 37.5 hours
Contract: permanent, full time
Salary: £48,000 – £53,000 per annum
Closing date: Wednesday 21st May at 11.59pm
Annual leave: 33 days (plus eight bank holidays)
Benefits
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
This is an exciting opportunity to join Dementia UK as Senior Mass Participation Manager. Leading a team of nine, you’ll be responsible for delivering a successful strategy and operational plan for virtual events and mass participation products, ensuring sustainable growth and impact.
Working within the Fundraising team, this role involves driving the development of engaging campaigns that increase supporter numbers and income, all while providing an excellent supporter experience. Collaboration across the charity is key to ensuring the programme runs efficiently, with decisions informed by data, supporter insights and market trends to help identify opportunities.
In partnership with the Head of Mass Participation, you will help shape and deliver the programme’s strategy, develop and monitor the annual budget and report on performance with clear analysis of any variances. The role also includes leading the creation and delivery of an insight-led marketing strategy.
To be successful in this role, you will have significant experience in mass participation fundraising and virtual events, with a strong track record of growing income. Confidence in setting and managing large budgets, reporting on KPIs and adjusting plans as necessary is essential. An understanding of supporter and stakeholder needs is vital, with the ability to use insight to shape effective communications and stewardship. You’ll also be an experienced team leader who can motivate and guide others to deliver results.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recrutiment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Are you an experienced, innovative, and strategic leader ready to make a global impact? The Royal College of Radiologists (RCR) is seeking a visionary Head of RCR Learning to elevate our learning and events portfolio to new heights.
The successful applicant will provide visionary leadership to develop and successfully bring to market RCR’s digital and face to face learning and events portfolio, ensuring it is innovative, high quality and commercially positioned as the go to global market leader for both members and non-members working within medical imaging and oncology services. This will be delivered against the backdrop of the RCR’s wider strategic priorities, proactively enabling the wider organisation to meet its objectives, which include membership growth and workforce development in addition to the provision of world class learning resources.
The RCR is a great place to work, with an ambitious agenda. This is the perfect role for a passionate and confident individual with a proven track record of delivering value and impact across the business.
What you’ll do:
- Strategic development of the digital learning and events portfolio to deliver increased membership participation and global engagement, with consequent income generation (both direct and indirect).
- Product development through adapting and evolving RCR’s learning offer to meet and exceed users’ needs, covering both the learning products and the platforms on which they are delivered.
- Global growth and partnerships by building engagement with RCR’s digital learning and events with an appreciation of the diverse needs of segmented target audiences.
- Ensure marketing and sponsorship form key parts of the teams strategies, enabling delegate and income targets to be met.
- Lead and develop a high performing team to keep RCR Learning at the top of its game.
What you’ll need:
- Strong experience of leading a successful learning team, including the delivery of events, conferences and online learning.
- Excellent leadership abilities, capable of developing and retaining a high performing team.
- Experience of managing contracts, budgets , negotiation, business planning and income generation.
- Strategically and commercially minded leader.
- Ability to build and sustain strong and mutually beneficial relationships
- Solution orientated innovator, proactive in keeping yourself up to date with latest developments
If you are a skilled professional looking for their next challenge to demonstrate their skills and expertise whilst thriving in a fast-paced environment then this may be the position for you. Please find out more about the Head of RCR Learning role, the RCR and instructions on how to apply by visiting the RCR website and reading the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Location: London or Birmingham only. Hybrid working - must be able to go to the office a minimum of one day a week.
1st stage interviews: 02/06 over Teams
2nd stage interviews if needed: 11/06
For more information, or to apply, please click 'apply now' to be directed to our website.
Are you passionate about people, inclusion, and creating a great place to work? At The King’s Trust, we’re on a mission to make sure every colleague feels heard, valued, and empowered to do their best, all in support of transforming young lives.
We’re looking for a values-driven Employee Experience and Culture Manager to join us on a part-time, maternity cover basis. You’ll lead on key engagement activities, champion equality, diversity and inclusion, and help shape the culture of the organisation through insight, collaboration and action.
You must have strong stakeholder skills, excellent time management, a proactive mindset, and a deep understanding of what makes a great colleague experience.
Ready to make a difference where it really matters? Apply now and help shape a workplace where everyone can thrive!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Employee Experience and Culture Manager?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Employee Experience and Culture Manager!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). For more information, please click here.
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3507
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
About Us
King’s Global Health Partnerships works with health facilities, academic institutions and governments to strengthen health systems and improve the quality of care in five countries: Somaliland, Sierra Leone, the Democratic Republic of Congo, Zambia and The Gambia. We bring together health, academic and international development expertise from King’s College London, the UK’s National Health Service (NHS) and our international partners to:
- Educate, train and support healthcare workers
- Strengthen healthcare and training institutions
- Enhance national health policies and systems
We connect UK and African health professionals, providing training, mentoring and hands-on support; and undertake collaborative research to inform policy and practice. We also support our partners by providing access to funding, networks and development opportunities. Through these long-term partnerships and our global volunteering scheme we promote skills and knowledge exchange, and mutual learning that contribute to building a stronger health workforce and improved quality of healthcare both internationally and in the UK.
Our partnership in Somaliland is over twenty years old and over that time we have built a track record in health workforce development. With a focus on Maternal and Child health we have supported our partners in Somaliland to strengthen pre-service education and training for the next generation of doctors, nurses and midwives.
Our partnership in Zambia is six years old. King’s Global Health Partnerships (KGHP) initiated a long-term partnership with Arthur Davison Children’s Hospital and Ndola Teaching hospital, in Ndola province, Zambia. Work in Zambia has focused on maternal and newborn health, breast cancer surgery, antimicrobial stewardship and health worker wellbeing.
KGHP is based within the School of Life Course & Population Sciences. The School of Life Course & Population Sciences is one of five Schools that make up the Faculty of Life Sciences & Medicine at King’s College London. The School unites experts across 5 departments, Women and Children’s health, Nutritional Sciences, Population Health Sciences, Ophthalmology and Twins & Genetic Epidemiology, overall covering the complexities of life course health & disease from individual cells molecular genetics to whole population level.
Our research links the causes of common health problems to life’s landmark stages, treating life, disease and healthcare as a continuum. We are interdisciplinary by nature and hugely successful: 91 per cent of our research submitted to the Subjects Allied to Medicine (Pharmacy, Nutritional Sciences and Women's Health cluster) for REF was rated as world-leading or internationally excellent. We use this expertise to teach the next generation of health professionals and research scientists. Based across King’s Guy’s, St Thomas’, Waterloo and Denmark Hill campuses, our academic programme of research, teaching and clinical practice is embedded across all SLCPS departments.
About the role
We are looking for a Programme Manager to lead on the management of our current programme activities in Somaliland and Zambia. The role will lead on the management of various grants/ projects within our Somaliland and Zambia partnerships as well as strengthening our partnership approaches in these two countries. The role will be responsible for project closeout, startup of new projects secured as well as developing new funding proposals to support the aims as set out in our partnership and organisational strategies.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- BSc or MSc in Global Health or International Relations or aligned subject
- Relevant experience managing multiple projects (including large and complex grants/contracts) throughout the full project cycle, preferably projects delivered by consortiums
- Relevant experience working collaboratively with partner organisations in low resource settings
- Financial management and budgeting experience for complex multi-year, multi-partner projects
- Experience of developing MEL strategies for large and complex programmes, including developing indicators, theories of change, learning processes
- Experience coordinating and managing the development of successful funding proposals including institutional donors such as FCDO and the DHSC
- Significant experience in donor compliance and relationship management, preferably including trusts and foundations and institutional donors
- Committed to equality, diversity and inclusion, actively addressing areas of potential bias
Desirable criteria
- Knowledge/expertise of global health, health systems strengthening, or health workforce
- Exceptional planning, organisation and execution skills
- Strong communication skills: written and verbal
- Experience of managing and developing staff from different backgrounds
- Strong IT skills including Excel, Word, Outlook, PowerPoint and databases
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data and Digital Systems Manager
Impetus
£48,412 per annum plus benefits
Permanent
Full time (37.5 hours per week), part time considered
Flexible hours
Hybrid - 2 days/week in the Charing Cross office, Central London
Impetus is somewhere you can feel included and have the chance to thrive! The collaborative and supportive team is searching for a new Data and Digital Systems Manager to work across all teams and be responsible for how all data is monitored and used throughout the organisation.
Please feel free to be yourself and get in touch, even if you're not sure at first. We welcome interest from anyone with the relevant skills and the diverse team at Impetus will ensure you are set up for success from day 1! Reasonable adjustments to help you work are welcome!
Values are important to the team and you will form a very important connection between the various functions. You will need to enjoy sharing and helping others understand data and technology. You'll need to adhere to the following values.
Evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to
better outcomes, unapologetically results driven, and accountable for our actions.
High trust, high challenge
We invest the time, kindness, integrity and honesty needed to build and sustain long term
relationships. We focus on developing high trust, to allow for high challenge,
helping our colleagues, partners and supporters to be our very best selves in pursuit of
our mission.
Diversity enables us to thrive
We seek to embed diversity of thought, background and experience in every aspect
of our work. We are open, thoughtful and proactive in better understanding and
challenging our assumptions to better deliver the change we seek.
Brave and open
We are brave and open; exploring new solutions to long-term problems, asking difficult
questions well; learning from mistakes and challenging the status quo when needed.
Collaboration always
We will not succeed alone. We seek meaningful, productive partnership with others to
achieve our mission and drive systems change for young people.
We are looking for someone who has;
• Advanced knowledge of, and significant experience with, Salesforce development in a professional context
• Experience around ensuring compliance with GDPR and cybersecurity frameworks
• PowerBI or similar visualisation tools
• Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development
• Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities
• Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences, including training non technical colleagues
• Strong project management skills
• Ability to work independently and use initiative to manage a busy and varied workload
• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
As the role develops, you may be required to use some of the below so any experience would be useful;
» Google Analytics
» Snowflake (or similar data warehouses)
» Fivetran (or similar ETL tools)
» Xero (or similar Finance tools)
» Canto (or similar Digital Asset Management systems)
» T-SQL.
» Experience with cross-system automation tools e.g. Zapier, Power Automate.
If you are interested in being part of the Impetus team, please get in touch with Lucy at Bamboo Fundraising Recruitment for an inital chat.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


Are you looking for a role where your planning expertise can help shape organisational impact?
We're seeking a Planning and Performance Manager to lead the way in developing and embedding new planning and performance management processes to drive delivery of our new and ambitious strategy.
Reporting to the Head of Strategy & Programme Management and working closely with senior managers and teams across the organisation to ensure our strategy is effectively implemented and progress is clearly measured. You'll bring proven experience in developing and implementing planning and performance management processes, a collaborative approach, and the ability to provide an effective bridge between implementation and strategy.
Key Responsibilities:
- Develop and manage annual planning and performance reporting processes in partnership with the Head of Strategy & Programme Management, the Board, and the Executive Leadership Team (ELT).
- Align organisational plans with budgets in collaboration with the Finance team.
- Work with senior managers and teams to implement performance measurement systems across the organisation.
- Building effective relationships at all levels across the MND Association, supporting and challenging to drive improvement.
- Develop and maintain organisational KPIs and manage reporting processes, including a Corporate Balanced Scorecard, measuring impact and inform decision-making.
- Produce accurate, clear reports and plans for the ELT and Board on a quarterly basis.
- Build organisational capability and confidence across the Association in partnership with Learning & Development colleagues.
- Collaborate with Governance colleagues to ensure planning is aligned with Board and Committee requirements.
- Represent and promote The Association's behaviours and values throughout your work.
About You:
- Proven experience managing cross-organisational planning and reporting processes in organisations of a similar size and complexity.
- Strong understanding of frameworks such as Balanced Scorecard, dependency planning, and prioritisation tools.
- Ability to work closely with senior leaders to embed planning and performance tools and approaches.
- A strategic thinker who can link implementation detail to broader objectives.
- Skilled in producing clear, well-structured reports and dashboards.
- Comfortable engaging with colleagues across different functions and levels.
- Committed to inclusive, accessible and values-led working.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
A range of excellent benefits including:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1-2 days per week with flexibility to attend more regularly in line with organisation requirements. We are open to candidates interested in a Fixed Term Contract, part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience managing cross-organisational planning and performance reporting processes in complex organisations.
- A strong understanding of planning and performance management frameworks and approaches including Balanced Scorecard, dependency planning and prioritisation tools.
- Experience working closely with senior stakeholders from a range of internal teams and functions to drive alignment and build capability in planning & performance management.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
If you are looking to apply your skills in a role with clear purpose and organisational influence, we'd love to hear from you. Apply now to become our new Planning & Performance Manager and help shape how we deliver and measure what matters.
The client requests no contact from agencies or media sales.
The Corporate Partnerships Manager will play a vital role in supporting New Horizon Youth Centre’s mission by managing and growing a portfolio of valued corporate partners (>£20k) and supporters (<£20k). They will nurture these relationships to ensure meaningful, long-term support for our work with young people facing homelessness.
This will include organising volunteering days that inspire action, delivering lunch and learn sessions that deepen understanding of our cause, and finding creative ways for partners to make a real difference. This role will also drive new business, proactively building relationships with companies who share our values and want to help young people fulfil their potential.
In addition, they will lead on New Horizon’s events programme, developing and delivering inspiring events that connect corporate partners, high-net-worth individuals, and other supporters to the heart of our mission.
The client requests no contact from agencies or media sales.
Exciting challenges. Collective goals. One clear purpose.
Regional Manager (South of England)
£58,000 - £68,000 + company car plus
Reports to: National Retail Performance Manager
Directorate: Marketing, Fundraising & Engagement (Trading)
Contract: 16 month fixed term contract
Hours: Full time 35 hours per week
Location: Home-based - Extensive Travel Required throughout the South Including London, Kent, Surrey, Cornwall, Devon, Somerset
Closing date: 25 May 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Interview date: 2 and 3 of June 2025 at our offices in Stratford
At Cancer Research UK, we exist to beat cancer.
Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a standout leader to join our Retail Operations team as Regional Manager for the South of England. Ready to make a difference?
We're looking for an inspiring Regional Manager (Known internally as Divisional Business Manager) to play a leading role as part of the Senior Leadership Team contributing to and influencing decision making beyond the division and Trading. You will successfully develop the CRUK retail business both strategically and operationally in order to achieve income and profit targets, delivering through the Divisional Management team. You will drive performance against multiple income streams including fundraising, and will achieve this by influencing and motivating 8/9 Area Managers looking after 170+ shops with a field-based infrastructure of approx. 600 employees and 3,500 retail volunteers.
In return for doing an amazing job you will be rewarded with a competitive salary, company car and multiple other benefits including access to discounts to many high street brands and leisure experiences, a flexible working culture, strong staff networks and an amazing learning and development hub where you can gain qualifications and enhance your skills and learn new ones.
Please note applicants will need to live within the catchment area of the South
What will I be doing?
Making key decisions that influence the commercial performance of the division
Working with both internal business partners and external partners to increase division performance
Ensuring retail operational objectives are delivered to the highest standard
Developing and delivering budgets
Monitoring and evaluating area and divisional performance against key performance indicators
Developing divisional stock management strategy to maximise income, operating efficiencies and maintain statutory H&S standards.
Driving a culture that embraces change, open communication, ambition, innovation, future-thinking and outward looking.
To monitor talent, drive high performance of the divisional team
What are we looking for?
An experienced leader who has managed geographically diverse teams and has excellent commercial acumen
Significant experience of managing budgets
Can demonstrate positive performance results
Experience of working in a large and complex organisation
Experience in commercial or charity retail with an understanding of management of multi-site retail shops at a national or regional level
Experience of initiating and implementing change, receptive to new ideas and able to participate fully in developing business plans and strategy
Full drivers license
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Join a dynamic, fast-paced and growing social enterprise as the local manager for our new Leeds team - helping us to support young people across the Leeds City Region and the North of England to develop their skills, confidence and connection to purpose. You will play an integral part in Unloc’s mission to develop young people as changemakers; focused on building relationships with local stakeholders, managing the programme facilitation team & delivering programmes directly to young people.
You’ll be joining an organisation that believes every young person can be a changemaker. By developing young people’s skills and confidence, we empower them to shape their lives and the world around them.
Unloc continues to grow its impact; working with schools and colleges across the country. We have established teams, offices and community programmes in both Portsmouth and London - and we’re excited to add Leeds to that mix, as part of our strategic plan to reach 40,000 young people a year by 2027.
The new local manager in Leeds will lead the charge to grow our presence and impact within local communities in Leeds and beyond. You’ll create powerful connectivity with schools, colleges, businesses, local authorities and public sector partners to help us deliver on our mission.
At the same time, you will walk-the-walk by being part of our front line facilitation team; delivering innovative and exciting programmes with young people across our network of schools, colleges, businesses and community organisations. We deliver a broad range of programmes that develop young people’s skills, confidence and connection to purpose - they come under four key headings; Entrepreneurship, Leadership, Youth Voice, and Careers and Employability.
Unloc programmes for young people are unique. Our facilitators use innovative learning tools, both digital and physical, to create engaging events and experiences that young people will truly remember. They champion young changemakers and celebrate their successes, believing in the power of young people. You will play a critical role in growing our unique programmes in the Leeds City Region and beyond.
If you are excellent at delivering engaging experiences for young people, building effective teams, creating a network of likeminded stakeholders, and are compelled by our mission to support young people to be changemakers... we want to hear from you!
What We Offer
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A fun, driven and passionate team.
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A fixed term post with a view to extending the contract.
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Technology including a MacBook, iPhone and relevant accessories to make your working life easier.
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Growth: we invest in individuals and are an ambitious organisation.
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The opportunity to work with amazing young people.
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A flexible approach to working life and 39 days holiday, including Bank Holidays, your birthday, and a company shut down period at Christmas.
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Access to PerkBox, an external employee benefits & rewards scheme.
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A workplace pension scheme whereby the employer contributes 3% of total employee earnings, rather than the legal-minimum of 3% of employee earnings above the threshold.
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A comprehensive mental health support scheme for you and your immediate family through Health Assured including the Wisdom app.
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A full year of team-building and CPD opportunities.
All appointments are subject to pre-employment checks returning satisfactory results including an Enhanced DBS Check, a social media check and Right to Work checks. We carry out these checks as an organisation that undertakes ‘regulated activity’ as defined by the Safeguarding Vulnerable Groups (SVG) Act 2006. Please note that such checks will include both spent and unspent convictions. Any candidate with convictions relating to offences against children or other vulnerable people will be deemed as unsuitable to work at Unloc and any job offer will be made on this basis.
The recruitment process is outlined in Unloc’s Safer Recruitment Policy available on our Website.
Where You’ll Be Delivering Our Mission
Most of the time, you’ll be based from our brand new Unloc Leeds office space in the city centre, or delivering programmes in Schools and Colleges in the Leeds City Region.
You’ll also be out and about delivering programmes to our partners in other areas across the North of England. Occasionally, you will travel to London or Portsmouth (our HQ) to spend time with other teams. You will likely have more travel in your first three months as part of your induction programme. Of course, any travel costs outside of commuting to/from the Leeds city centre office will be covered, alongside an allowance for meals and accommodation.
Key Responsibilities
Supporting the implementation of the Unloc Leeds Strategy
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Working in partnership with the Senior Team to ensure the delivery of the Unloc Leeds strategy. This includes;
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Building new relationships with local schools and colleges.
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Facilitating free-to-access Changemaker Challenge days for local schools in Leeds.
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Delivery of workshops and presentations, attendance at events to to promote Unloc’s programmes and initiatives to schools, colleges and community groups.
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Working in partnership and building new stakeholder relationships
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Liaise and act as a primary point of contact for current key stakeholders to promote Unloc’s work. This will include Local Authorities, Education Trusts, Businesses and Community Interest Groups.
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Implement engagement strategies to build deep and meaningful new relationships with key stakeholders and people - developing advocacy for Unloc and our mission - and garnering insights into their challenges and priorities.
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Represent Unloc in external meetings, conferences and networking opportunities - building relationships that could support our efforts to generate new income.
Organise, plan and facilitate changemaker projects and programmes
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Organise, plan and facilitate bespoke changemaker events (with support from the Operations and Quality teams) for individual businesses, grant giving bodies, schools & colleges. These will span all four of our programme pillars; youth voice, leadership, entrepreneurship, and careers and employability. This generally involves designing agendas, booking speakers, managing event resources, actively leading individual sessions, briefing event support staff, liaising with key points of contact and managing attendance from multiple schools, colleges and partners.
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Examples of our school and college programmes include our 12-week Leadership Academy, Student Union training, Enterprise Days, Skills for Success Days, and public speaking & debating courses. You can read more about these on our website programmes page.
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Examples of recent bespoke business driven programmes include our Burberry/Verizon Women in Tech programme, the Palo Alto Skills for Success project, and Marketors’ Trust Changemaker Days. You can read more about some of these on our website blog.
Managing staff
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To line-manage other members of staff in line with Unloc’s People Management Approach. This includes:
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Providing wrap around support to individual team members when they require it.
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Promoting a culture of excellence in programme management and facilitation.
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Ensuring that facilitators you manage operate in line with Unloc’s policies, procedures and practices whilst instilling Unloc’s core team values.
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Maintaining a working knowledge of each staff member’s portfolio and current progress on programmes and providing a source of accountability.
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Holding regular check-in meetings with team members.
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Carrying out formal progress review meetings with team members every 6 months.
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Dealing with staff member HR requests and scenarios such as flexible working, holiday requests, sick days, etc.
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Supporting staff members to make progress against their CPD plans.
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Providing praise and encouragement to staff members, and formally recognising and sharing excellent practice.
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Providing additional support and opportunities for students
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Providing support and additional opportunities for young people you work with where possible, including the promotion of Unloc+ (unloc.online/oppportunities)
To support other Unloc projects
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To aid other Unloc projects as and when required by the team (in consultation between you and your line manager).
Person Specification:
Qualifications
Essential: GCSE Maths and English at grade 9-4 (A*-C) (or equivalent e.g. International Baccaluareate).
Essential: A-Levels at grade A*-C (or equivalent e.g. BTECs or T-Levels).
Desirable: A Bachelor's Degree in a relevant subject (or equivalent industry/sector experience).
Desirable: A recognised qualification or chartership in management e.g. CMI
Experience and Knowledge
Essential: Previous knowledge, experience and connections across the youth and education sectors across Leeds.
Essential: Previous work with young people (e.g. youth work, education, activity centre).
Essential: Previous experience of managing other staff members.
Desirable: Previous experience of youth engagement and empowerment.
Desirable: Previous experience working in a social enterprise environment.
Abilities and Skills
Essential: High-level writing skills.
Essential: Ability to network and manage partner relationships.
Essential: Ability to prioritise and manage own workload.
Essential: Ability to manage a budget.
Essential: Ability to work as part of a team and independently.
Desirable: High level of skill when using Google Workspace.
Desirable: Ability to maintain a professional online image on social media platforms, especially LinkedIn and Instagram. This includes promoting Unloc’s work and opportunities for young people.
Other
Essential: Passion for young people!
Essential: Willingness to undertake staff training and development as required.
Essential: Willingness to travel across the North of England and occasionally further afield to London and Portsmouth.
Desirable: Car driver with a clean UK driving licence.
The client requests no contact from agencies or media sales.
Client Finance Manager
(SEO)
£41,055 - £44,415 (National)
+ £5,000 Accountancy Allowance or £2,500 Part Qualification Allowance
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Client Finance Manager will include:
· Delivering budgets and forecasts for each client, property and tenancy, using complex data from the MRI Horizon general ledger and other systems, Hyperion and Excel tools to provide accurate and meaningful financial information
· Being accountable for financial control over property services accounting, ensuring high levels of client satisfaction by providing accurate forecasting, explanations and billing
· Maintaining a focus on process improvement, including planning and establishing new systems and processes for quarterly financial reporting to ensure clients understand their costs and bills, delivering an ongoing service that meets and exceeds expectations
· Being the key liaison between senior finance and property staff for client meetings, involving being acutely aware of the customers’ needs and acting upon them, and being proactive in problem solving and finding solutions
· Leading the service delivery to clients alongside management accountants and other colleagues, supporting the growth of the GPA, and matching resources to client demand
· Manage due diligence exercises on estate-related financial information provided by the client and interrogate to identify material financial risks to GPA and ensure correct account treatments are applied.
Key Skills & Experience
· Be proficient in Microsoft Excel skills and able to manipulate complex data sets.
· Strong attention to detail and ability to analyse and interpret significant amounts of financial data
· Ideally, have experience in client finance, including reporting to clients, managing systems and processes, working in partnership with clients to deliver results
· Experience with property management systems such as MRI Horizon, Yardi Voyager, or similar systems, in addition to Excel and PowerBI (or similar) for financial reporting is desirable
· Ideally have experience in the property industry within medium to large organisations where customer service is a priority
For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
Job purpose
This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.
Key duties
1. Leadership
- Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
- Deputise for the CEO and represent and promote the Charity at national meetings and events.
- Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
- With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
- To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
- Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
- Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.
2. Operations & management
- Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
- Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
- Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
- Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
- Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
- Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
- Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
- Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.
3. Finance & income generation
- Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
- Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
- Provide support and engagement, where appropriate, to actively grow our income.
4. Working with others
- Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
- Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.
5. Other key accountabilities
- Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
- Take direction on projects and priorities from the CEO, which may vary from time to time.
- To ensure best value in all service delivery.
Person specification
Experience and Knowledge
- Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
- An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
- Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
- Safeguarding understanding at a management/decision-making level.
- Proven experience of building and nurturing strong relationships internally and externally at all levels.
- A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
- Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.
Skills and Behaviours
- Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
- Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
- Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
- An ability to understand, analyse and make effective use of data across all of our work.
- A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
- Proven, strong MS Office skills that supports writing, email, internet and database use.
- Demonstrable ability to work within our organisational values
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.