Inclusion jobs

We are seeking a compassionate, motivated Gambling Wellbeing Practitioner to join our clinical team. You will work closely with the Clinical Lead, CBT Therapists, Gambling Therapists, Recovery Workers, and external partners to support individuals experiencing gambling-related harm.

This role focuses on delivering evidence-based, psychologically informed interventions that promote recovery, emotional wellbeing, social inclusion, and positive long-term outcomes. You will support assessments, care planning, low-intensity therapeutic interventions, safeguarding responsibilities, and partnership working across services.

This is an excellent opportunity for someone passionate about mental health, addiction recovery, and helping people rebuild their lives.

Key Responsibilities

Clinical Practice:

• Deliver psychologically informed wellbeing interventions to individuals affected by gambling-related harm.
• Support assessments and formulation of emotional, psychological, and social needs.
• Help service users identify goals and develop recovery-focused care plans.
• Deliver structured short-term interventions within agreed treatment pathways.
• Encourage engagement with treatment, peer support, and recovery activities.
• Support access to appropriate external services and community resources.

Risk and Safeguarding:

• Identify and respond appropriately to safeguarding concerns and risks.
• Undertake risk assessments and escalate concerns in line with organisational policies.
• Maintain professional boundaries and safe working practices at all times.

Partnership Working:

• Build effective relationships with colleagues and external agencies.
• Liaise with healthcare professionals, referrers, and community organisations.
• Contribute to multidisciplinary meetings, case discussions, and reviews.

Clinical Governance & Development:

• Maintain accurate, confidential, and timely records.
• Participate in supervision, reflective practice, and ongoing training.
• Contribute to service improvement, audit, and evaluation activities.
• Work in line with organisational policies, procedures, and professional standards.

About You

Essential Qualifications & Experience:

• Postgraduate Certificate in Low Intensity CBT, or a eqvulieant qualification in Mental Health, Counselling, Psychology, Social Care, Wellbeing Practice, or equivalent experience.
• Ongoing professional development relevant to the role.
• Experience supporting individuals with mental health, addiction, or complex emotional wellbeing needs.
• Experience delivering structured wellbeing or psychologically informed interventions.
• Experience working within health, social care, charity, or community settings.
• Experience in managing and prioritising a caseload effectively.
• Experience working collaboratively within multidisciplinary teams.

Essential Skills & Knowledge:

• Understanding of gambling-related harm and addiction recovery principles.
• Knowledge of low-intensity CBT interventions or equivalent approaches.
• Understanding of safeguarding, risk management, and professional boundaries.
• Strong interpersonal and communication skills.
• Ability to build compassionate, trusting relationships with service users.
• Ability to remain calm and professional in emotionally challenging situations.
• Good organisational and record-keeping skills.
• Ability to work independently and use initiative appropriately.

Desirable:

• Experience within addiction, criminal justice, or residential treatment settings.
• Knowledge of motivational interviewing, CBT-informed approaches, or trauma-informed practice.
• Understanding of co-occurring mental health difficulties and social exclusion.
• Experience facilitating psychoeducational or therapeutic groups.

Please note that we may close this vacancy at any time should we receive a high volume of suitable applications. Interviews may be conducted throughout the advertising period.

Applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.

Could you lead Babbasa into its next chapter?

Babbasa is one of Bristol’s most recognised youth empowerment organisations, supporting talented young people from low-income and ethnically diverse communities to progress into employment, education and enterprise.

Founded in 2010, our name comes from an ancient African word meaning “ordinary people coming together to act as a support bridge.” That belief continues to shape everything we do.

Over the past 15 years, we have supported more than 4,000 young people, built powerful partnerships across business, education and civic sectors, and received national recognition including the Queen’s Award for Enterprise for Promoting Opportunity through Social Mobility.

We are now entering an important new phase.

Following a period of organisational reset and renewal, Babbasa is implementing a bold and focused 2026 strategy centred on:

• A single Integrated Youth Empowerment Programme

• A stronger, values-led organisational culture

• A modernised operating model and digital infrastructure

• Sustainable growth and long-term impact

We are seeking an exceptional Managing Director to succeed our Founding Director and help lead Babbasa through this next chapter with clarity, discipline, compassion and ambition.

About the Role

As Managing Director, you will work closely with the Board, senior team, employees, partners and young people to:

• Provide strategic and operational leadership across the organisation

• Embed Babbasa’s new integrated programme model

• Strengthen financial sustainability, governance and organisational resilience

• Build trusted relationships with funders, employers, civic leaders and community partners

• Support and develop a committed, ambitious team

• Champion Babbasa’s manifesto and values of Kindness, Imagination and Determination

• Act as a visible and credible public leader for the organisation locally and nationally

This is a unique opportunity to lead a respected social mobility organisation at a pivotal moment in its journey.

Who We’re Looking For

We are looking for a values-led and emotionally intelligent leader who combines strategic thinking with strong operational capability.

You may come from the charity, social enterprise, education, youth, public or private sectors, but you will bring:

• Senior leadership experience within an organisation or service

• Experience of leading teams through change, growth or transition

• Strong financial, governance and operational management capability

• Experience of building partnerships, securing funding and/or developing income streams

• Excellent communication and relationship-building skills

• A genuine commitment to improving outcomes for young people

• A collaborative and inclusive leadership style

An understanding of the barriers faced by people living in ethnically diverse and/or low-income communities is vital.

Applicants must have the legal right to work in the UK at the time of application. We are unable to provide visa sponsorship for this role. 

Why Join Babbasa?

At Babbasa, you will join an organisation with:

• A nationally recognised social mobility mission

• Deep roots within Bristol’s communities

• A strong manifesto and values-led culture

• An ambitious and committed Board and team

• Significant opportunity to shape the future direction of the organisation

We believe talent should never be limited by background — and we are looking for a leader who shares that belief.

Additional Information

• 23 days annual leave plus bank holidays

• Pension contribution scheme

• Flexible and hybrid working arrangements

• Evening and occasional weekend representation required

Equity, Diversity & Inclusion

Babbasa is proud to be an equal opportunity organisation. We actively encourage applications from individuals from underrepresented communities and backgrounds. We believe our diversity strengthens our work and helps us better serve the young people and communities we exist to support.

Babbasa exists to ensure that talent is never limited by background. Join us in building a more inclusive and opportunity-rich future.

We are looking for someone who is angry at injustice, who really believes in the ability of ordinary people to make change, and who is motivated to learn the craft of Broad-Based Organising. If that is you, we’d love you to join our growing team of 11 organisers in South London! We hope to work with you to build on already existing work in Greenwich and support the building of new work in Bexley and Bromley.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Community Organising

We train thousands of people each year to lead change in their communities, through the craft of Broad-based Community Organising, equipping them and their institutions with the skills to hold powerholders to account. We organise with 500+ member organisations in powerful alliances throughout the UK, and in South London Citizens we organise in ten boroughs with almost 100 member organisations. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, migrant hubs and other civil society organisations.

Purpose

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

Main Responsibilities

The principal responsibility of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. You will work intensively with a small number of member organisations under close supervision, growing your experience, skill and responsibility incrementally. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.

This role is particularly to organise with Be Well Organisations in Greenwich, Bexley and Bromley. Be Well Organisations may be faith, education, or community institutions, tackling isolation and poor mental health by: 1. Building relationships, 2. Signposting and offering practical support, and 3. Taking action on structural and systemic inequalities and injustices. But you may also work on other campaign priorities and responsibilities as needed across the team.

We are looking for people who are angry about injustice, who believe ordinary people have the power to make change, and who are motivated to learn the craft of Broad-based Organising. The role is hugely varied, and involves working across the two boroughs, in different institutions and context, and with a lot of independence.

Working as an Associate Organiser in South London Citizens, your main responsibilities will include:

Build relational power to further the goals of CUK

· Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment

· Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships

· Conduct 15-20 weekly one-to-ones to develop relationships with leaders and understand their concerns.

· Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals

Identify and develop relational leaders prepared to act with others for the common good

· Identify and discern actual and potential leaders with the passion and ability to drive change

· Proactively create opportunities for leaders to develop, especially tertiary or new leaders; nominate for training on the core taster curriculum · Successfully deliver training workshops in local institutions and on the core taster curriculum at a local level

Strengthen institutions and develop Broad Based Organisations (networks of community organisations)

· Ensure good understanding of the basic interests and traditions of typical member institutions

· Organise several Be Well Organisations to participate more fully in the alliance

· Support pre-existing core teams and create/develop new core teams to provide leadership

Support leaders through the Cycle of Action in order to create change

· Support leaders in running listening campaigns

· Organise actions; demonstrating increasing independence in working without the need for close supervision

· Take the lead in supporting Be Well Organisations through the cycle of action

· Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions

Contribute to CUK’s financial viability through effective fundraising & financial management

· Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding

· Contribute substantively to fundraising to ensure the sustainability of the work

· Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection

Contribute to effective teamwork

· Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses

· Demonstrate ability to work effectively with colleagues and participate in a team

· Produce all required reports and follow CUK’s procedures on time and to the required standards

Participate in the development of the craft of Community Organising and play a role in the Guild of COs

· Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice

· Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings

· Participate in fortnightly learning sessions with the wider SLC team

Personal Specification

(D) Desirable, (E) Essential

Experience

· Previous campaign experience (D)

· Evidence of having acted in a leadership role with peers or in local community activities (e.g. organising a club or project, playing a role in a faith institution) (E)

· Experience of project management; evidence of having delivered work on time and to standard (D)

· Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E)

Key skills and knowledge

· Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E)

· Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)

· Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)

Personal qualities & values

· A self-starter with ability to take initiative and work independently (E)

· A belief in the capacity of ordinary people to make change, and the ability to build relationships with people across divides (e.g. religious, racial, language, class, etc) (E)

· An anger at justice (E)

· A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E)

· An interest in and experience of politics and public life (E)

· Able to work in a team (E)

· Willingness to work within accountable relationships (E)

· Self-motivated and adaptable (E)

Our Organisers work closely with member institutions and will be expected to attend and lead events that take place in the evenings and weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance.

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would particularly love to see applications from people of faith, people from racialised communities, people living with disabilities, and LGBTQIA+ people, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interview date: 16th July 2026

Reference Number: V571

Job Title: Engagement Manager

Location: Scotland - Homebased

Contract type: FTC – March 2028

Hours: 17.5

Salary: £25,625 Pro Rata

DBS/PVG: n/a

Job Family: 3

Line Manager: Senior Project Manager, Corporate and Employability

Closing date: 16th June 2026 Midday

Anticipated start date: July/August 2026

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

Creating stronger communities through the power of volunteering

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

 Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Role Purpose

Action Earth offers grants to help urban communities to respond to our nature and climate crises. Funded by the National Lottery Community Fund, these nature grants support volunteers of all ages, backgrounds and abilities in practical outdoor activities in Scotland’s cities, towns and villages.

We are looking for a talented, dynamic, and organised Engagement Manager to join our Action Earh team in a mainly administrative role. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values. You will be joining an existing team of one part time Engagement Manager and a long-term volunteer who supports the project.

Key Duties and Responsibilities

· Administration tasks including maintaining effective and accessible records using Microsoft Office, Google Docs, MailChimp and a CRM.

· Ensure monitoring, impact and evaluation information is collected

· To ensure that Action Earth meets it’s agreed targets, reporting format and schedule.

· Updating social media channels.

· Help create newsletters and other promotional materials

· Supporting successful applicants and monitoring project journeys.

· Supporting with quarterly and yearly reporting,

· Supporting with raising awareness of Action Earth, specifically targeting low SIMD areas across Scotland. 

· Attend any fairs or promotional events

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Skills

• Excellent IT skills including the use of Office 365, Microsoft Teams, Microsoft Forms, Excel, Google Docs and Forms, MailChimp and design software such as Canva.

• Experience using different CRM software.

• An understanding of Scottish geography, particularly around areas of multiple deprivation

• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload, and prioritise effectively.

• Excellent written and verbal communication skills.

• Excellent people skills with the ability to build professional, long-term relationships with various organisations to influence and motivate others.

• A creative approach to problem solving, an ability to work independently and use own initiative.

• Ability to think on your feet, act quickly and respond to situations as well as demonstrate common sense and initiative.

Experience Required

• Experience working directly with Excel and Microsoft Forms, including the ability to develop spreadsheet applications, in particular, the use of formulae and how to link related spreadsheets.

• Experience of administration, achieving goals, managing a busy workload and working to deadlines.

• Experience developing strong working relationships, with a range of organisations.

• Experience of measuring the impact of volunteering and understanding the results. 

• Understanding of and full commitment to Equality, Diversity, and Inclusion.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Other

This is home based however some travel across Scotland to visit projects and attend events may be required. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied.

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.

The overall purpose of the role is to lead and coordinate meaningful participation and engagement opportunities for children, young people and adults to shape services, influence decision-making and ensure the voices of lived experience are central to organisational development. The postholder will support in designing, delivering and evaluating initiatives that build trust, inclusion and empowerment.

Main Responsibilities

• To co-ordinate and provide safe spaces for children, young people and adults to participate in user- led activities and projects.
• To be a key link between children, young people and adults within our participation service and staff, making sure their voices and experiences are heard.
• To recruit and engage children, young people, and adults, to enable them to feel comfortable to join our Participation service.
• To support the Head of Voice, Participation & Engagement to develop opportunities for children, young people, and adults to be actively involved throughout the organisation.
• Lead and facilitate small scale participation projects.
• To maintain records of all interactions with stakeholders, using Salesforce.
• To be able to work flexibly, including regular evening and occasional weekend work in response to participants availability.
• Support the Head of Voice, Participation & Engagement in planning and facilitating forums.
• Work with people with lived experience of bereavement to create meaningful content and service recommendations.
• Work across the organisation sharing, promoting and training in best practice in participation.
• To assist in planning, organising and delivering participation events (virtually and in-person).
• Ensure that a range of voices are heard, with particular focus on EDI.
• Ensure the safety and wellbeing of members of the participation service through adherence to the organisation’s safeguarding policy and practice.
• Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements.

Communication and Relationships

• Develop and maintain trusted relationships with children, young people, families, adults, and stakeholders to create safe and inclusive spaces for participation.
• Facilitate group and one-to-one engagement sessions using creative and accessible methods to ensure diverse voices are heard and valued.
• Collaborate with internal teams, including service delivery, communication, marketing and fundraising to embed participation principles across all areas of work.
• Represent the organsiation externally at meetings, events and networks, sharing insight from lived experience to inform sector-wide learning.
• Translate feedback and participation outputs into clear reports, presentations or creative formats that inform decision-making.
• Demonstrate empathy, confidentiality and active listening when engaging with individuals or groups who may have experience loss and trauma.
• Establish excellent internal working relationships with peers and colleagues.
• Model the values and culture of the organisation in interactions and relationships at work.
• Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties.
• Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, adults and families.
• Maintain professional boundaries while fostering a safe and supportive environment for children, young people and adults.
• Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support.
• Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations.

 Knowledge, training and experience

• Proven experience in youth participation, community engagement, co-production, or related areas, ideally within charity, education or health and social care sector.
• Understanding of participation frameworks, rights-based approached and trauma-informed practice.
• Demonstrate a good understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults.
• Experience in facilitating groups, workshops, and creative engagement activities both in-person and online.
• Ability to translate engagement insight into practical feedback and recommendations
• Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act.
• Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective service delivery.
• Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.

Analytical and judgment skills

• Ability to gather qualitative and quantitative feedback and identify key themes, trends, and areas for improvement.
• Exercise sound judgement in managing sensitive information, ethical boundaries and participant confidentiality.
• Assess engagement risks and implement appropriate boundaries and referrals in line with safeguarding policies.
• Critically evaluate participation initiatives and contribute to evidence-based practice through reflection, evaluation tools and reporting.
• Balance organisation priorities with participant needs, ensuring representation remains authentic rather than tokenistic.
• Ensure accurate, timely, and meaningful data recording and reporting to inform practice, service evaluation, and organisational performance monitoring.

Planning and organisational skills

• Plan, coordinate and deliver participation activities, forums and events with clear objectives, timelines and outcomes.
• Support the development of annual participation calendars or frameworks as needed.
• Manage competing priorities across multiple projects, ensuring timely communication with internal teams and external partners.
• Maintain accurate records, consent forms and participation data using appropriate digital systems.
• Support logistical arrangements including venue booking, accessibility adjustments, transport and safeguarding measures.
• Contribute to strategic planning by identifying emerging themes, opportunities for partnerships and areas for innovation.
• Provide cover and support for participation and engagement team members during periods of absence or high demand.
• Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
• Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives.

Person Specification

Essential

• Minimum 3 years’ experience of working with children and young people or adults in health, social care, youth, community or education setting
• Experience of advocating for the interests of children, young people or vulnerable adults or individuals from ethnically diverse communities
• Strong written and oral communication skills, with experience of tailoring these to a wide range of audience
• Excellent communication and interpersonal skills, with the ability to engage sensitively with children, families, and professionals while maintaining professional boundaries at all times
• Experience of facilitating participation groups both in person and online
• Knowledge of different facilitation approaches and methods
• Demonstratable experience of safeguarding children, young people and vulnerable adults and an ability to practice in a way that promotes this
• Experience of building trusting relationships with children, young people, and adults creating safe space
• Passion for the power of Voice and Lived Experience
• Understanding of the challenges that participation work can present, and experience of how to overcome this
• Ability to work collaboratively within a team and with external organisations
• Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work
• Strong IT skills, including confidence in using multiple IT systems

Desirable

• Experience of working in bereavement sector

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
 

Applicants must have the right to work in the UK. 

This role is offered on a consultancy/project basis rather than as a salaried position. Renumeration will be agreed as a total project budget, not a salary, and will reflect the scope and deliverables of the assignment.
 

There are no fixed weekly working hours. The consultant will have up to three months to complete the agreed deliverables and may determine how and when the work is undertaken within this timeframe (for example, delivering the work in a shorter period if preferred).
 

The role is not office-based. Meetings will take place as required with the Director of Programmes, either virtually or in person, to support progress and delivery.
 

About the Role

We are now seeking a Frontline Programme SOP Freelance Writer to join our Programmes Department on a temporary basis at this pivotal time for the organisation.
 

The successful candidate will be a highly skilled and sensitive Programme SOP Writer, responsible for developing clear, ethical, and trauma‑informed Standard Operating Procedures (SOPs) across our services, ensuring consistency, safeguarding, and best practice in service delivery.
 

This role is critical to ensuring safe, consistent, and high-quality support for survivors, while strengthening safeguarding, compliance, and operational excellence.

You will work closely with frontline staff, safeguarding leads, and leadership to document and improve processes across support services, ensuring all procedures reflect feminist principles and survivor-centred care.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Director of Programmes and two other panel members.

The whole process from advertisement to appointment, may take up to 1 - 3 weeks.

Due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

Our vision:
A world free from sexual violence, where survivors are believed, respected and supported.
 

Our mission:
To provide high‑quality, specialist support and to challenge the structures that enable sexual violence.
 

What You Will Do

• Map and document end-to-end processes across all four frontline support services (e.g., intake, risk assessment, case management, referrals, crisis response)
• Develop trauma-informed, survivor-centred SOPs that prioritise safety, dignity, and confidentiality
• Collaborate with frontline practitioners to capture real-world workflows and best practices
• Ensure SOPs align with safeguarding policies, legal requirements, and ethical standards (e.g., data protection, confidentiality, consent)
• Standardise documentation formats, language, and terminology across programmes
• Identify gaps, risks, and inconsistencies in current processes and recommend improvements
• Support the integration of feminist principles into operational procedures
• Produce practical guidance documents to support staff training and onboarding
• Create processes for regular reviews and updates of SOPs to reflect evolving best practice and legislation

About You

Person Specification - Essential

• Proven experience writing SOPs, operational manuals, or process documentation in sensitive service environments
• Strong understanding of trauma-informed practice and survivor-centred approaches
• Experience working with or within services supporting survivors of sexual violence, domestic abuse, or similar contexts
• Excellent written communication skills with the ability to handle sensitive subject matter appropriately
• Strong stakeholder engagement skills, particularly with frontline practitioners
• High attention to detail and ability to maintain confidentiality and ethical standards
   

Desirable

• Comprehensive, trauma-informed SOPs for all key programme areas
• Process maps and workflows for service delivery pathways
• SOP templates and documentation standards
• Recommendations for strengthening safeguarding, consistency, and service quality
   

What You Bring

• Commitment to feminist, survivor‑led practice
• Anti‑racist and anti‑discriminatory values
• Ability to work independently and collaboratively
• Commitment to learning, reflection and self‑care

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing.
 

This includes:

• Promoting the safety and wellbeing of service users
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values‑based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• DBS checks (enhanced or basic, depending on the role)

Safeguarding training and ongoing supervision

Equality, Feminism and Inclusion

RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

We particularly welcome applications from women who are under‑represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector.
 

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors including:
 

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socio‑economic background
• Immigration status
• Faith and culture

We are committed to removing barriers and creating an inclusive workplace.
 

Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview timings
• Additional time for written tasks
• Support relating to disability, neurodivergence or health needs

Learning and Development

As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role.
 

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Feminist and trauma‑informed practice
• Role‑specific responsibilities
• Role‑specific assessment details 

Post holder will be required to undertake either Enhanced or Basic DBS
 

This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable). 

How to Apply 

Please submit:  

• Your CV 
• A cover letter outlining your suitability for the role Applications should be sent in PDF format to (no more than a 1000 words)
• Closing date: until filled 
• Interview date(s): on a rolling basis

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications

We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience. 

VIDERE

Videre is an award-winning, UK-registered NGO that exposes human rights abuses and holds perpetrators to account. We work directly with communities in stressed environments, equipping networks of activists and community leaders with the technology and training necessary to safely capture visual documentation of political violence, human rights violations, and other systemic abuses. Our aim is to ensure that the concerns and knowledge of affected communities drive advocacy, policy, and legal action.

POSITION SUMMARY

This is a critical senior role in the organisation, reporting to the Senior Director-Programming. The role is responsible for managing the organisation’s programmes across 2 locations in Sub Saharan Africa and South East Asia, line managing three people. The position provides leadership on direct programming for community-led investigations and evidence gathering as well as our CSO partnership programme in two geographies. The Head of Programmes works closely with the Senior Management Team (SMT) on critical areas including fundraising and strategic development.   

The priority for this role is the safe and high quality performance of projects. The balance between ‘doing’ and ‘managing’ in this role varies depending on available resources for each project, and the ability to create competent teams to delegate to.

Location: UK, France, Nairobi or Thailand preferred. Remote applicants considered.

Package: Pay is dependent on location.  The UK salary of £62,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave, counselling support and annual wellbeing days.

Start date: 1st September

Duration: 7 months with possibility of extension

MAIN RESPONSIBILITIES

Programme Leadership and Delivery

• Working closely with the Senior Director- Programming, lead the development and implementation of programme strategy and annual plans, ensuring alignment with organisational objectives and priorities.
• Provide strategic and operational leadership to the Project Teams for both direct investigations and local CSO partnerships, ensuring programmes are delivered safely, effectively and to a high standard.
• Act as a member of the Management Team, contributing to organisational planning, decision-making, continuous improvement and cross-organisational initiatives. 
• Work closely with the Senior Director – Programming and other colleagues to identify organisational risks, opportunities and areas for improvement. 
• Work closely with the Head of Development and SMT to contribute to proposal development, programme design and concept note drafting in support of organisational fundraising efforts.
• Maintain and strengthen relationships with donors and programme partners throughout the project lifecycle, supporting effective communication, reporting and programme delivery.
• Ensure all aspects of programme design and delivery promote diversity, equity, inclusion and responsible partnership practices.

Civil Society Partnerships and Capacity Strengthening

• Provide strategic oversight of the organisation’s civil society partnership portfolio and approach in two geographic areas.
• Oversee staff responsible for partnership implementation to design, implement and continuously improve partnership and capacity strengthening activities, ensuring they have the guidance, resources and support required to deliver high-quality work.
• Ensure partnership activities are aligned with programme objectives, organisational strategy and donor commitments.
• Contribute to the development of organisational methodologies, learning and good practice relating to partnership working and capacity strengthening.

People Leadership

• Lead, support and develop a high-performing, inclusive and collaborative team culture.
• Provide ongoing management, coaching and mentoring to direct reports, including through annual performance reviews and regular development conversations.
• Support staff wellbeing and duty of care, ensuring teams have access to appropriate support and resources.
• Work with managers and staff to identify and facilitate learning and professional development opportunities.

Financial Management

• Oversee programme budgets and spending strategies, ensuring resources are managed effectively and in line with organisational priorities.
• Monitor programme expenditure and forecasts, ensuring appropriate financial oversight and accountability.
• Ensure compliance with organisational financial procedures, procurement requirements and donor regulations.
• Support the development of programme budgets for new funding proposals and organisational planning processes.

Security, Risk and Compliance

• Contribute actively to organisational security and risk management processes.
• Ensure programme activities are delivered in accordance with organisational policies, security procedures and compliance requirements.
• Support teams to identify, assess and manage operational, programmatic and security risks.
• Maintain oversight of security considerations affecting staff, investigators, partners and programme participants.
• Promote a culture of risk awareness, responsible decision-making and proactive risk management.
• Ensure the safety and quality of operational practices, including data collection, information management, secure data storage and transfer.

Skills, Experience and Characteristics

Essential

• Professional writing and speaking in either English or French, with at least effective operational efficiency in the other language (B2 or above).
• Experience managing teams or individuals across multiple international locations
• An understanding of risk management methodologies and experience applying them
• An understanding of human rights and a strong belief in their indivisibility and interdependence
• Excellent project management skills, with the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliver high-quality results.
• Excellent stakeholder management skills, including experience working collaboratively with multi-disciplinary teams and building relationships with stakeholders at all levels.
• Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
• Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
• Commitment to promoting diversity, equity, and inclusion in all aspects of work.

Preferred

• Experience with human rights research, investigations or legal cases
• Experience with filming or documentary making
• Strong technology / IT skills and/or aptitude
• Experience with fundraising or confidence in public speaking and presenting

Application Process & Timeline

• Please submit your CV (maximum two pages) and a cover letter (maximum 400 words) describing your suitability for this position.
• Applications will close on Tuesday 7th July
• Interviews will be conducted remotely.
• We intend to complete the recruitment process by 31st July
• The successful candidate should be available to start work on Tuesday 1st September.

We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in the human rights sector and we are committed to doing what we can to correct this. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities that we serve. Therefore, we are particularly keen to receive applications from people who identify with minority and/or underrepresented groups (whether on the basis of race, ethnicity, gender, disability, age, religion, sexual orientation, gender identity or expression, or any other legally protected status). We also value diversity in terms of personal and professional experience; believing that different ideas, perspectives and backgrounds create stronger and more creative working environments.

Housing Support Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Housing Support Worker

Location: Based in Brent. This is a floating support service which means locations may vary from outreach sites, personal homes, and our office space. Please be kindly aware that although there is step free access available at our base office, we cannot guarantee step free access in the external locations which form as part of this role.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Friday on a rota between 08:00 and 18:00 working 8 hour shifts. You may be required to work outside these hours as per service and participant requirements.

About the Role

We're hiring a Housing Support Worker to join our team based in Brent. In this role, you will support participants who have been or are at risk of homelessness, experienced social exclusion, mental health challenges, substance use challenges, learning disabilities and/or may have previous convictions. You will support participants on their journey towards recovery, reablement, and independence within a compassionate and trauma informed environment. 

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! 

Key Responsibilities Include:

• Support residents who may be facing challenges with their housing and long-term living
• Co-create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Support residents to build skills and confidence to build confidence to move towards independent living
• Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
• Lone working is part of the role, but you’ll always have a supportive team around
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration. 
• Complete safeguarding and other referrals where required.
• Keep support plans updated on our online portals as appropriate

About You

We're looking for a passionate individual who has a shared mission to help people reduce their risk of homelessness. You will understand that the needs of our participants may vary from mental health, substance use, lack of confidence, and social exclusion. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Previous professional or lived experience supporting people who have experienced homelessness and other complex needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Trauma Stabilisation Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Trauma Stabilisation Worker

Location: Based in Hove. Unfortunately there is no step free access available at this service. 

Salary: £31,000 (Full Time Equivalent)

Shift Pattern: 8 hours a week Monday to Friday between the hours of 09:00 - 17:00. You may be required to work outside these hours as per service and resident needs. 

About the Role

We’re hiring a Trauma Stabilisation Worker to join our team based in Hove. In this role, you will support women who have experienced significant trauma and multiple disadvantages, including domestic and sexual violence, exploitation, homelessness, mental ill-health and substance use.

As a Trauma Stabilisation Worker, you will deliver person-centred support and structured interventions to help residents manage trauma, build emotional regulation skills and develop coping strategies to support recovery and housing stability. You will work closely with colleagues and external partners to maintain a trauma-informed, psychologically informed environment that promotes safety, consistency and positive outcomes.

Key Responsibilities Include:

• Support residents experiencing trauma, mental ill-health, substance use, homelessness and complex needs

• Deliver structured 1:1 trauma stabilisation interventions and maintain a manageable caseload

• Help residents build emotional regulation, coping skills, and confidence to sustain housing and move forward positively

• Create and review personalised support plans through one-to-one work, group sessions, and multi agency collaboration

• Recognise and respond to risks, including safeguarding concerns and deterioration in mental health

• Plan and deliver trauma-informed group activities and contribute to house meetings

• Work collaboratively with internal teams and external partners to provide joined up support

• Keep accurate, timely records and maintain high standards of case management and confidentiality

• Support residents in crisis while maintaining clear professional boundaries

• Lone working is part of the role, with support from a wider team

About You

We’re looking for an empathetic and resilient individual who understands the impact of trauma and the challenges faced by women with multiple and complex needs. You will have experience supporting people affected by issues such as domestic abuse, mental ill-health, homelessness, and substance use. You will be confident delivering structured support, including one-to-one interventions and group work and be able to engage individuals who may be in distress or disengaged from services. 

You’ll be proactive, organised, and able to manage a varied workload, while working collaboratively within a team. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Due to the nature of this service, it is an occupational requirement that the postholder is female
• Be compassionate, non judgmental and trauma informed in your approach

• Understand safeguarding, risk management and professional boundaries

• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs; Maintaining accurate records. 

• Be committed to supporting residents to achieve their goals and independence

• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We're looking for a kind, compassionate and resilient Support Worker to join our Young people Service in Bracknell. No personal care or experience is required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is a fixed term contract for 1 year.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by Management staff
* Meet customers regularly for support sessions, providing emotional and practical support
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
* Support customers to take care of their living environment, providing emotional and
* practical support to ensure customers enjoy a high-quality accommodation

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
* Approachable and open to others
* Enjoy working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
* their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible in work roles
* Open to feedback and good insight into self development

What you'll bring:
Essential:
* Good Listening and Communication skills
* Good organisational skills § Ability to learn and develop within your role
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
* Good standard of English and Maths
* Good standard of IT skills

Desirable:
* Experience working in mental health customer group
* Experience of working within supported housing environment
* Experience of working as a support worker or similar role
* Experience of working with multi disciplinary teams

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

We're looking for an organised, kind and resilient Senior Support Worker to join our Mental health service in Kensington & Chelsea.

£29,684.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

The shift pattern for this role is as follows: Scattered sites 9 - 5pm Monday till Friday and weekend occasional

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate and sensitive in style of communication
? Is essentially customer-focused
? Is motivated towards excellence and improvement of personal performance with a can do attitude
? Ability to cope positively with challenging and diverse behaviours

What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

Living Wage Places

The Living Wage Places scheme is pioneering a collaborative, place-based approach to tackling in-work poverty. Local action groups made up of public and private sector Living Wage Employers, work together with charities, unions and civil society on a three-year action plan to tackle local in-work poverty and grow the number of employers committed to the Living Wage, Living Hours and Living Pensions.

Since the scheme launched in 2019, we have recognised 20 cities, boroughs and city-regions for Making Living Wage Places.

Living Wage Places taps into the power of place, recognising and developing local champions within our network and supporting them to engage and influence their community’s employers. It feeds into broader local economic plans such as community wealth building and local anchor institution work.

Living Wage Foundation

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Main Responsibilities

The Programme Manager for Living Wage Places plays a central role in delivering and growing a pioneering, place-based approach to tackling in-work poverty. The role is responsible for managing and developing the Living Wage Places programme, supporting local action groups to deliver ambitious action plans, and embedding wider standards including Living Hours and Living Pensions. They will be the first point of contact for regional leads seeking guidance in their work/regions. Working across a broad range of internal teams and external stakeholders, the Programme Manager will build strategic partnerships, strengthen regional networks, and ensure effective monitoring, evaluation and learning across the programme. The role combines strong

project management with relationship building, strategic thinking and a commitment to increasing the scale and impact of the Living Wage movement.

Working as the Programme Manager, reporting to the Senior Programme Manager for Living Wage Places, ,

your main responsibilities will include:

Contribute to CUK and Project strategic objectives

· Support and grow the Living Wage Places project and ensure it is embedded in CUK’s overall strategy

· Collate and share good practice across teams to ensure strong collaboration and that civil society remains at the heart of Living Wage Places

· Support strategy development around local and general elections, identifying opportunities to grow the scheme and influence stakeholders

Build and manage projects and achieve work targets effectively

· Monitor, evaluate and draw out learning from across the Living Wage Places project

· Lead the development of systems for monitoring and evaluating impact and progress

· Support action groups to design and deliver Action Plans including Living Hours and Living Pensions

· Facilitate roundtables, meetings, and milestone activities

· Identify opportunities to expand Living Wage Buildings and Zones

· Deliver project milestones and reporting

· Deliver additional projects aligned to team business plan

Learning & Expertise

· Develop expertise in local economic policy including community wealth building and devolution

· Support internal teams to understand Living Wage Places principles · Build knowledge of priority sectors and apply to strategy

· Lead internal learning sessions

· Provide guidance on Living Hours and Living Pensions

· Continue personal professional development

Develop and manage external relationships

· Build and manage relationships with regional stakeholders

· Support development of new partnerships

· Represent the organisation at meetings and events

· Co-deliver the Living Wage Places network

· Develop relationships that support long-term impact

Communications

· Support development and delivery of communications strategy

· Gather and share case studies

· Maintain communications channels

· Support local action groups with communications

Develop and manage internal relationships

· Build capacity of organisers and programme staff

· Lead delivery of learning strategy

· Support collaboration across teams

Generate income and manage resources

· Support development of funding proposals

· Collate evidence for funder reporting

· Contribute to budget development

· Support sustainable growth of programme

Personal Specification

(D) Desirable, (E) Essential

Key skills and knowledge

· Excellent project management skills with the ability to manage a wide range of competing demands (E)

· Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)

· Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

· Ability to take in and interpret information and present in a succinct manner (E)

· Understanding of the policy and campaign landscape around inclusive local economic strategies and devolution deals (E)

· Ability to support monitoring and evaluation reports for external funders and internal impact monitoring (E)

· Strong IT skills to include MS Office and CRM software (E)

· Understanding of database and systems management (D)

Personal qualities & values

· A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

· Able to work within a team, responding to needs and achieving results collaboratively (E)

· Commitment to equality, diversity and inclusion and the mission of the Living Wage Foundation. (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider

applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Are you ready for a new challenge?

Do you have a passion for working with young people, helping them grow in confidence, discover their strengths, and explore new opportunities? If so, we'd love to hear from you!

Location

This is a hybrid role, combining work from home with work in the community. You'll also have access to our Barnardo's office in Taunton if you'd like to use this space.

Working Hours

Negotiable, up to 37 hours per week, including some evening work (fixed term until 31st March 2027)

About the Role

The Barnardo's Co-op Partnership is an exciting and innovative programme aiming to support more than one million young people to build positive futures.

Our Sedgemoor for our Future service is co-designed with young people and centred around a welcoming, inclusive youth space where young people can feel safe, connected, and empowered to take part in meaningful experiences.

Using a youth work approach, we support young people to:

• Build positive relationships and develop a strong sense of belonging
• Grow in confidence, resilience, and self-esteem
• Take part in a wide range of activities, including creative, practical, and food-based sessions
• Explore issues that matter to them and have their voices heard
• Develop teamwork, communication, and essential life skills for the future

Session Details

You must be available to lead the following weekly sessions:

• Tuesdays – Highbridge, 4:30pm–6:00pm
• Wednesdays – Bridgwater, 4:30pm–6:00pm

As part of your role, you will plan and deliver engaging, youth-led sessions in a variety of settings, including community venues and schools. You will build trusted relationships with young people, create inclusive spaces that meet diverse needs, and support them to achieve positive outcomes.

You will also contribute to community engagement, develop creative approaches to reaching young people across Sedgemoor, and support ongoing evaluation through reflective practice and outcome recording.

What We're Looking For

• Experience working with children, young people, and families
• Strong understanding of safeguarding and child protection procedures, with experience applying this in practice
• Excellent listening and communication skills with a diverse range of children, young people and families
• Creativity and confidence in designing inclusive workshops and group sessions
• Good written and IT skills to accurately record case notes
• Flexibility to adapt to the needs and interests of young people

When applying, please refer specifically to the Person Specification and Job Description, explaining how your skills and experience meet the requirements.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Are you a confident communicator who enjoys building relationships and creating engaging content for a wide range of channels?

Are you passionate about the power of community organisations to improve lives?

If so, we have an exciting opportunity in our Communications & Engagement directorate, where you'll play a key role in delivering impactful communications focused on our Dormant Assets funding in Northern Ireland.

In addition to National Lottery funding, The National Lottery Community Fund distributes funding through the Dormant Assets scheme. Dormant Assets funding in Northern Ireland supports community organisations to become more sustainable and resilient, strengthening areas such as governance, digital capability and organisational development.

Background on Dormant Assets NI

In addition to being a distributor of National Lottery funding, The National Lottery Community Fund distributes money released for social purpose as laid out in the Dormant Bank and Building Society Accounts Act 2008 and the Dormant Assets Act 2022.

This legislation enables funds from dormant bank accounts and other financial products to be channelled towards good causes in the United Kingdom through an independent body called the Reclaim Fund.

Funds are distributed to The National Lottery Community Fund, which in turn makes them available for good causes in England, Scotland, Wales and Northern Ireland. Each devolved administration issues policy directions on how these funds are to be used.

The policy directions issued by the Department of Finance in September 2019 directed The National Lottery Community Fund to establish Dormant Assets NI to build capacity, resilience and sustainability in the third sector across Northern Ireland.

Responsibilities

​Working within the Communications Strategy team, you’ll lead communications activity for Dormant Assets NI. You will focus on raising awareness of the programme, engaging with organisations and sector networks, and sharing learning and impact through a range of channels.

The role combines proactive communications, relationship building, and close working with Policy and Engagement colleagues to support meaningful engagement with the voluntary and community sector. Responsibilities will include:

• Working with the Communications team, lead on communications activity for Dormant Assets NI, including regular funding announcements and programme milestones, ensuring messages reach the right audiences through appropriate channels
• Building and maintaining relationships with sector bodies, networks and specialist media, working closely with colleagues across the organisation, including Policy and Engagement, to amplify awareness of Dormant Assets funding.
• Working closely with the Dormant Assets NI team and the NI Customer Engagement team on the planning and delivery of grant-holder and learning events (in-person and virtual).
• Working with the Fund’s media team, you will lead on announcements, handle dormant-assets-related press requests, and contribute to reactive communications where required.
• Developing impact-focused content, including case studies, newsletters, and web content to demonstrate programme outcomes and learning.
• Planning, writing and scheduling social media content to proactively promote Dormant Assets funding, impact and learning.
• Working directly with grant holders to gather stories of impact, quotes and visual content, including site visits to supported organisations.
• Liaising with the Department of Finance, Reclaim Fund and partners to support programme visibility, stakeholder communications, project visits and photo opportunities.
• Contributing to reporting and accountability requirements, including quarterly updates for the Reclaim Fund, reporting to the Department of Finance, and using internal systems and CMS tools to maintain accurate records and project summaries.

About you

You are a confident and engaging communicator with strong written and verbal communication skills.

You enjoy building relationships and working with a wide range of people and organisations.

You may already have experience working with, or communicating with, the voluntary, community and social enterprise sector, or be keen to deepen your understanding of the sector and the context in which it operates in Northern Ireland.

You can plan and deliver communications activity using a variety of channels and adapt your approach to suit different audiences.

You are organised and proactive, with strong project management skills and the ability to manage a busy and varied workload.

You are collaborative, approachable and motivated by supporting the work of organisations that contribute to stronger communities.

Interview Details:

Interview Date: 29 June 2026

Format: Virtual

Location: Northern Ireland, Hybrid with office based in Belfast

If you would like an informal conversation about the role specifically, please contact the recruitment team.

For any questions about the recruitment process, please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. 

Essential

• Strong communications skills, both written and oral.
• Experience in delivering integrated communications activity, using a variety of channels and methods.
• Ability to work with a wide range of stakeholders and to develop strong relationships.
• Strong organisational and project management skills, with the ability to manage competing priorities.
• A good understanding of Northern Ireland’s voluntary and community sector, public policy environment and the context in which Dormant Assets NI operates.

Desirable

• Experience of working in or communicating with the voluntary, community and social enterprise (VCSE) sector.
• An understanding of third sector networks, media and stakeholders in Northern Ireland.
• Experience organising both in-person and virtual external meetings and networking events.

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)