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PURPOSE OF POSITION
This role will be responsible for developing and reviewing organisational standards of support in line with contractual and regulatory standards, leading on quality assurance, performance monitoring, and continuous improvement as well as supporting compliance and regulatory requirements.
To lead on the development of new models of support practice which are person centred and trauma informed, working closely with operational managers, frontline teams, and the Head of Compliance, the post-holder will ensure that services delivered to vulnerable adults are safe, effective, person-centred, compliant, and consistently achieving positive outcomes.
The role will provide strategic oversight of quality and performance data, lead on the interpretation and analysis of operational and compliance information, identify emerging risks and trends, and support leaders to implement improvements. The post-holder will also drive organisational learning, promote consistency in practice across services, and lead the development of a robust framework to capture and embed the resident voice in service delivery and improvement. Enabling residents to have a significant contribution in shaping services and contributing to an inclusive and safe community. In addition, this will support contributing to achieving the social housing consumer standard around transparency, influence and accountability.
RESPONSIBILITIES & ACCOUNTABILITIES
Quality Assurance and Performance Oversight
Lead the quality assurance function across support services
Review and analyse and interpret quarterly performance, identifying risks, trends, gaps, and areas of concern, as well as providing solutions
Provide comprehensive analysis and evidence-based recommendations to operational and senior management teams
Ensure quality standards are consistently applied across all services
Monitor service delivery against contractual, regulatory, and organisational standards
Produce high-quality reports identifying key findings, themes, risks, opportunities, and improvement actions to support strategic and dynamic problem solving, as well as continuous improvement
Maintain oversight of our Service Improvement Plan and monitor progress against agreed actions and outcomes
Data Analysis and Insight
Lead on the collection, interpretation, and deep analysis of operational, performance, quality, compliance, and outcome data
Translate datasets into meaningful insights to support informed decision-making
Identify emerging trends, performance risks, and opportunities for service enhancement
Produce executive summaries and reports for senior leadership teams and governance meetings
Use data to drive continuous improvement and demonstrate service impact
Development of Support Practice
Be responsible for developing person centred and trauma-informed practice standards for our support services
Contributing to creating a Psychologically Informed Environment across the organisation
Develop our reflective practice offer across all services
Lead on the development and implementation of an accredited programme of independent living skills activities for our residents
Impact and Performance Management/Reporting
To lead on impact and performance, providing leadership and line management to Impact Specialist
Lead and facilitate regular KPI and performance review meetings with Frontline Management and services
Challenge and support managers to understand performance outcomes and develop improvement plans
Track progress against agreed targets and improvement actions
Ensure accountability and ownership for quality and performance outcomes across services
To maintain up to date project management and reporting records
To write and present regular reports for senior management and external stakeholders/partners, on the development and progress of Quality Assurance.
To contribute to the updating of InForm to capture performance requirements
Practice Development and Workforce Support
Design and deliver workshops, quality forums, and learning sessions for frontline staff and managers
Promote consistency of practice across all services
Share learning from audits, complaints, incidents, safeguarding concerns, resident feedback, and performance reviews
Develop resources and tools to support high-quality, person-centred service delivery
Foster a culture of continuous learning, accountability, and quality improvement
Resident engagement and accountability
To lead on the development of a programme of resident engagement, empowerment and involvement, which targets resources to build strong, sustainable support services that engage proactively with local communities
Establish meaningful opportunities for residents to influence service design, delivery, and improvement through expression of voice, listening, connecting and motivating each other; promoting a culture of co-production
Develop methods for gathering, analysing, and responding to resident feedback
Ensure resident experiences and outcomes are reflected within quality assurance processes
Provide leadership and management of Resident Engagement Specialist
General
To attend internal meetings as and when necessary, for example Directorate, Management and Planning meetings
To undertake such other duties within the competence of the post holder which may be required from time to time.
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
Experience supporting rough sleepers and homeless people with complex needs, including mental health, substance use and physical health.
Experience developing and reviewing quality frameworks, audits, service standards, action plans and improvement processes.
Experience developing and implementing monitoring, evaluation and learning frameworks.
Understanding of safeguarding and MARAC processes.
Experience of reflecting critically upon own practice in order to improve the experience for service users
Skills, knowledge & Abilities
Strong organisational and project management skills, with confident use of Microsoft Office and digital recording, analysis and reporting systems.
Strong understanding of issues affecting rough sleepers and homeless people with complex needs, including barriers to accessing services, sustaining accommodation and engaging with support.
Strong analytical skills, able to interpret performance, safeguarding, complaints, incidents, outcomes and resident feedback data into clear recommendations.
Strong communication and facilitation skills, including leading workshops, learning sessions, reflective practice and quality forums.
Ability to produce clear reports, briefings and presentations for managers, senior leaders, commissioners, boards and governance forums.
Sound knowledge of safeguarding, risk assessment, confidentiality, information governance and professional boundaries when supporting vulnerable adults
Strong understanding of anti-discriminatory practice.
Good case-management recording skills, ideally with experience of InForm.
Personal qualities
Flexible and resilient
Patient and pro-active
Personable and energetic
Self-motivated
High attention to detail and accuracy
Commitment to the values of compassion, collaboration, inclusion and growth
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
This is a Youth Worker Maternity cover (FTC - 11 Months), hybrid role, with a combination of home working, community-based work and regular travel to sites within the Buckinghamshire area such as, Aylesbury and High Wycombe.
For the full job description, please visit our website for the full recruitment pack.
PURPOSE OF ROLE
Caudwell Youth exists to level the playing field for Young People at risk.
To change this, we:
Our core service is a person-centred volunteer mentoring service, delivered across Hertfordshire, Buckinghamshire, Slough, Milton Keynes and Luton, for up to 18 months.
We also offer a short term intervention programme, in Buckinghamshire. The Shaping Futures programme 8 - 12 weeks of targeted work to support reduction in offending behaviour.
The Operations Team play a key role in achieving this vision.
You will be responsible for ensuring the Charity achieves its aims and objectives and fulfils its operational plan effectively by providing high quality support services, providing person centred long- term mentoring for young people.
Key Duties:
Coordination & Development
Partnerships & Liaison
On appointment, you are expected to have:
Essential
Desirable
Knowledge & Skills:
Personal Attributes:
You will have key and major responsibility for coordinating service areas and develop the Charity’s programmes, supported by your line manager. One of your key roles will be developing positive working relationships with key partner organisations.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a part-time Adult Caseworker to join the team in Wiltshire, working 30 hours a week. This role involves working from home as well as various locations throughout Swindon and rural Wiltshire.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role
This role is worked over 4 days per week, Monday to Friday, typically between 9:00am and 5:00pm. You will also be required to work at least two late shifts per month 1pm to 7pm to support service needs. Flexibility around how these hours are worked can be explored further at interview; however, availability to work on Fridays is essential.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
The regular travel required for this role includes:
Travel expenses from home will be reimbursed.
As an adult caseworker you will:
You will need
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Digital Healthcare Manager
£47,240 pa plus excellent benefits
Hybrid working – London / Remote
35 hours per week, full-time
Permanent
The Royal College of Paediatrics and Child Health (RCPCH) is seeking an experienced and proactive Digital Healthcare Manager to lead our Digital Health Programme and help shape the future of digital paediatrics across the UK.
This is an exciting opportunity to play a key role in delivering the College’s digital strategy, supporting paediatricians to navigate a rapidly evolving digital healthcare landscape, and ensuring children and young people benefit from safe, effective and equitable digital health solutions.
Reporting to the Head of Research and Evidence, you will lead the development and delivery of the RCPCH Digital Health Programme, working closely with senior clinicians, including the Vice President for Science and Research and the Officer for Digital Paediatrics. You will combine project management expertise, research skills and knowledge of digital healthcare to drive initiatives that support the paediatric workforce and influence national digital health policy.
You will work with a wide range of stakeholders across healthcare, academia, government and industry, helping to identify emerging trends, develop resources and promote best practice in digital child health.
Key responsibilities include:
• Leading the development and delivery of the RCPCH Digital Health Programme, supporting the integration of digital technologies into paediatric practice
• Managing key programme outputs, including the Digital Health Hub, Digital Solutions Catalogue and Digital Skills Roadmaps
• Conducting horizon scanning, literature reviews, surveys and research activities to identify emerging developments in digital health
• Supporting the development of digital policy positions and strategic priorities for the College
• Working with internal and external stakeholders to develop digital skills, education and training resources for paediatricians
• Representing the College on external committees, working groups and at conferences and events
• Building and maintaining relationships with healthcare organisations, academics, policymakers and digital innovation partners
• Supporting communication and engagement activity to raise awareness of digital health initiatives and resources
• Responding to member enquiries relating to digital healthcare and emerging technologies
• Ensuring digital inclusion and equity are embedded throughout all digital health activities and programmes
• Supporting funding and partnership opportunities that contribute to the delivery of the College’s digital strategy
Essential skills and experience include:
• Degree or equivalent experience in a field with a research, health science or digital healthcare component
• Knowledge of research methodologies, including literature reviews, evidence gathering and data analysis
• Experience producing high-quality reports, briefings, documentation and communications materials for a range of audiences
• Strong project or programme management experience, with the ability to work independently and manage multiple priorities
• Excellent communication and influencing skills, with the ability to explain complex concepts to a wide range of stakeholders
• Experience working collaboratively across multidisciplinary teams and programmes of work
• Strong organisational skills and attention to detail, with the ability to deliver work to a high standard within tight deadlines
• Ability to manage competing priorities while maintaining effective stakeholder relationships
• Experience handling sensitive or confidential information appropriately
Desirable:
• Project management qualification or certification
• Knowledge of NHS digital transformation, digital health technologies or healthcare innovation
• Understanding of the education and training pathways of paediatric healthcare professionals
• Experience working within healthcare, research, public sector or membership organisations
The RCPCH has more than 25,000 members and fellows worldwide and plays a leading role in improving child health and supporting paediatricians across the UK and internationally. Through our Digital Health Programme, we are helping to ensure that paediatricians have the skills, knowledge and resources needed to embrace innovation and improve outcomes for children and young people.
Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.
We operate a flexible and modern hybrid working policy. This role is based across our London office and home working, with two days per week in our London office and the remainder working remotely.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.
We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible.
Closing date: 11 August 2026.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
Join Challengers as Community Events and Partnerships Manager to play a key role in growing sustainable income and supporter engagement for the charity.
Location: Hybrid / Guilford (3 days per week in office)
Applications close: 9 a.m. Monday 10th August 2026
About Challengers
For almost 50 years, Challengers has been transforming the lives of disabled children and young people through inclusive play. We break down barriers, reduce isolation, support families, and provide respite and community when it’s needed most.
Nearly 1 in 5 children has a SEND need, yet many are excluded from school, play and community life, lacking safe spaces to connect and belong. This leads to isolation for children and intense pressure on families. Children become isolated, missing out on vital opportunities to develop confidence, friendship and independence. Parents are facing exhaustion, declining mental health and often being forced to give up work.
Challengers exists to break this cycle, creating inclusive, community-based spaces and providing services where disabled children and their families are supported. From play and youth schemes to family days and parent carer training and three alternative provision sites, our work tackles inclusion at its root by focusing on belonging, connection and dignity.
About the role
As the Community Events and Partnerships Manager, you will play a key role in growing sustainable income and supporter engagement for Challengers.
Leading the community, corporate & events team, you will be responsible for developing and delivering an ambitious programme of community fundraising, challenge events, partnerships and supporter engagement activities.
You will ensure supporters receive an exceptional experience throughout their journey with Challengers, building long-term relationships that maximise impact, retention and income.
Working collaboratively across the fundraising, communications and service delivery teams, you will identify opportunities to strengthen supporter engagement, raise the profile of Challengers and support the delivery of organisational fundraising objectives.
Acting as an enthusiastic ambassador for Challengers, you will represent the charity at fundraising, networking and community events and help build meaningful relationships with supporters, volunteers, local organisations and partners.
Who we are looking for
We seek a relationship-focused fundraising professional who thrives on bringing people together to make a tangible difference. You’ll be passionate about creating exceptional supporter experiences, building lasting relationships and delivering engaging fundraising activities that inspire individuals, communities and corporate partners to support our mission.
You’ll have experience of managing successful fundraising or engagement events, corporate partnerships and delivering community fundraising programmes which deliver on ambitious income targets.
Above all, you’ll be a collaborative and supportive team player who shares our commitment to delivering outstanding supporter experiences. You’ll be inspired by Challengers’ mission, embrace the social model of disability and be motivated by the opportunity to help create a world where disabled children and young people can play, learn and thrive without barriers.
Please click on the link to be redirected to the Peridot Partners website, where you will find full details of the role and how to apply.
Applications for this role close at 9 a.m. Monday 10th August 2026.
About the role
This is a role for an experienced financial leader who can think strategically to ensure financial sustainability and resilience. You will enjoy being part of a mission driven team, be able to translate numbers into insight, and understand the importance of relationships, collaboration and trust.
Who We Are
Merton Connected strengthens the voluntary, community and faith sector and supports organisations across the borough through training, advice, volunteering and partnership building. We pioneered social prescribing in Merton, now embedded in every GP practice for over a decade, and deliver services including Healthwatch Merton, the Home Visits Library and Merton Giving, the borough’s place-based giving scheme.
Our new 2025–2030 Strategy sets out a bold vision: A borough recognised for resilience, inclusion and community connection. To achieve this, we need strong internal foundations, and that includes a confident, people‑centred Finance Manager who can help us grow sustainably, work collaboratively, and prepare for the challenges facing the sector.
Our strategy commits us to being:
To deliver this, we need financial leadership that is:
You will help ensure Merton Connected remains financially strong, transparent, and sustainable for the future while maintaining excellent relationships with partners, funders, commissioners and community organisations.
KEY RESPONSIBILITIES
Strategic Financial Leadership
Annual Accounts and Audit
Oversight of Day to Day Finance Operations
Building Strong Relationships Across the Organisation
Customer relations with partners and funders
Support innovation and organisational development
PERSON SPECIFICATION
Essential
Desirable
Who This Role Is Perfect For
Someone who:
We support support voluntary, community, faith and social organisations to grow, collaborate and thrive.



Do you love helping people achieve extraordinary goals and creating unforgettable supporter experiences? Are you passionate about building relationships with supporters to help them raise funds for a vital cause?
Challenge events are a crucial part of our strategy and provide a wide range of opportunities for our supporters to fundraise for the charity and engage with our work. We have ambitious plans to expand our third-party events portfolio as well as explore how we further maximise the potential of owned events. This role is pivotal in helping us to develop and grow our portfolio.
You’ll be responsible for leading the delivery of the Challenge Events programme and will thrive on collaborating with teams across the charity to continuously improve supporter experiences, maximise income potential and seek out new opportunities.
Our benefits
Working environment
Supporting your wellbeing
Supporting your financial wellbeing
Supporting your family
To bring hope to every one of our patients across London, when they need us most, where they need us most.



The client requests no contact from agencies or media sales.
The Director of Growth, Impact and Partnerships will provide strategic leadership for growth, partnerships, engagement and impact across Ormiston Families.
As a key member of the Senior Leadership Team, the postholder will help turn strategy into action by building strong partnerships, growing sustainable income, strengthening organisational influence and ensuring the organisation has the relationships, reputation, resources and insight needed to increase its reach, deepen its impact and deliver its long-term ambitions.
The postholder will also play a central role in delivering Ormiston Families' organisational change journey, helping us grow well. They will work across Purpose, People, Process and Performance, helping to shape a more connected, insight-led and sustainable organisation by embedding strategic planning, organisational learning, performance measurement and continuous improvement into how the charity operates, grows and creates impact.
The main duties of this role include:
Benefits include:
• Competitive salary, benchmarked for a senior charity leadership role.
• Flexible and hybrid working arrangements, supporting balance and effectiveness.
• Generous annual leave and family-friendly policies.
• Pension contribution and employee support offer.
• Opportunities for professional development, learning and leadership growth.
• The chance to help shape the future of a values-led organisation making a lasting difference for children, young people and families.
Location: This is a hybrid role, offering a flexible combination of home working and attendance at our central office.
Salary: £85,000 gross per annum.
To apply, please submit your cover letter detailing how you meet the criteria (no more than 2 pages) and CV.
The client requests no contact from agencies or media sales.
Our client is one of London’s leading homelessness charities, working to end street homelessness and help the people they support to find and sustain a decent home, build supportive relationships and lead a fulfilling life.
We are seeking a Director of Operations to take on a new senior strategic leadership role that will play a key part in the future direction and long-term sustainability of the organisation.
As a member of the Senior Management Team, you will work collectively with the Chief Executive and Director of Services to provide organisational leadership, contributing to strategic direction and operational effectiveness.
You will be accountable for ensuring the organisation has effective infrastructure, people and financial sustainability. You will oversee and provide integration across all non-service operational areas, holding overall responsibility for Finance, People, Data, IT, Property & Facilities, and our client's Registered Provider subsidiary.
You will act as a primary point of organisational assurance to the Chief Executive, Senior Management Team and Board on operational sustainability, risk and compliance.
Key priorities include providing organisational stewardship of finance, overseeing the transformation and effective operation of digital, data and technology systems, and championing continuous improvement in organisational capability, leadership and ways of working.
Director of Operations
Salary: circa £92,000 per annum
Directorate: Central Operations
About you
We are seeking a leader with a strong collaborative leadership style, with a commitment to collective responsibility and organisational leadership. You will bring:
• Senior strategic leadership experience in a complex organisation, with responsibility for multiple operational and enabling functions.
• Strong financial acumen, including the ability to oversee budgets, interpret financial data and communicate financial matters clearly to senior leaders and Trustees.
• Experience of organisational change, transformation and continuous improvement.
• Experience of governance, risk management and regulatory compliance.
• Ability to operate credibly at Board and Committee level.
• Ability to operate effectively within a regulated environment, including building an understanding of the requirements of the Regulator of Social Housing.
• Extensive experience of managing multiple projects and critical decision making.
Crucially, you will demonstrate a clear commitment to equity, diversity and inclusion and to furthering our client's mission of ending street homelessness.
How to Apply
For further information, to access the appointment brief and to apply for this role, please visit the link located at the bottom of the advert on the Prospectus website.
Recruitment timeline
Application deadline: 9th August
Interviews with Prospectus: w/c 24th August & w/c 31st August
Interviews with our client: 18th September
About the Role
We are seeking a highly organised and proactive Executive Assistant to provide confidential, high-quality support to the President and Chief Executive Officer (CEO). This is a key role that enables senior leaders to focus on delivering the organisation's strategic priorities while ensuring the smooth running of their day-to-day activities.
In this role, you will:
About You
You will be an experienced Executive Assistant, Personal Assistant, or Administrator with a proven ability to deliver high-quality support in a busy and fast-paced environment. You must be organised, adaptable, and able to manage a varied workload while maintaining excellent attention to detail.
You will bring:
About the College
The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA Equality, Diversity and Inclusion is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
How to Apply
If you believe that you are the right person for this role, please submit your CV and Cover Letter by Sunday, 9th of August. Please note that the closing date is subject to change, depending on the success of the recruitment process.
In your covering letter (maximum 500 words), please tell us:
Interviews for successful candidates will be held on Thursday, 20th of August in London.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.
If you have any questions or would like more information about this opportunity, please contact the Royal College of Anaesthetists.
Applicants must reside and have the right to work in the UK. No agencies please.
In your covering letter (maximum 500 words), please tell us:
- Why you're interested in this role
- An example of supporting a senior leader through competing priorities
- What attracts you to working for the Royal College of Anaesthetists
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
About you
You will be a compassionate, collaborative leader, committed to supporting parents and strengthening communities. You will provide effective line management and project leadership, creating inclusive, supportive environments where teams can thrive.
Build a strong understanding of the diverse families in Hackney, taking an empathetic and proactive approach to engaging parents—particularly those whose voices are less often heard. Developing trusted relationships with local organisations and services, helping families access the support they need. Champion listening and co-creation, shaping accessible programmes through meaningful parent engagement, including focus groups. You will confidently use data to track progress, share learning, and demonstrate impact.
Above all, you will be driven to ensure every parent feels supported, connected, and heard.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Position: Charity Shop Manager
Hours: Full-time, 35 hours a week
Contract(s): Permanent (2 positions available)
Location(s): Bosden Farm, South Manchester, SK2 5JL & Stockport, Greater Manchester, SK1 1LW
Salary: £25,258 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Auxiliary
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is looking for a passionate and dynamic Shop Manager to lead the daily operations of one of our retail locations. This role is key to supporting our mission of improving the lives of those affected by multiple sclerosis (MS).
The Shop Manager will be responsible for driving sales, managing a team of volunteers and staff, maintaining high standards of customer service, and ensuring efficient stock control. The role will also involve working with donors, promoting the MS Society’s work, and supporting fundraising efforts. The ideal candidate will have strong leadership, organisational, and communication skills, alongside a commitment to our charitable goals and the ability to inspire a dedicated team.
Key Responsibilities:
This is a rewarding opportunity for an individual who is passionate about making a difference and eager to contribute to the success of the MS Society’s retail operations.
Closing date for applications: 09:00 on Monday 10th August 2026
N.B. Please confirm in your cover letter which location you’re applying for.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Online harm is not inevitable. This is our urgent and hopeful mission.
We are Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. We work at the intersect of suicide prevention, online safety, and tech accountability to demand a safer online world and move beyond the preventable harm. We believe a better online world is possible, one where young people are protected, championed and equipped with the skills, confidence and critical algorithmic literacy they need to navigate digital spaces and thrive.
Working closely with the Head of Partnerships and Fundraising, we’re looking for a Trusts and Foundations Manager to join our small team at a critical growth point to build and deliver a Trusts Fundraising Strategy (currently projected to generate c.£600K in 2027) laying the groundwork for long term, sustainable income generation as part of our wider Fundraising Strategy.
This is a new role for someone with substantial experience working in Trusts Fundraising, as well as strong project development skills, who can take our fledgling portfolio of funders and transform it into a pool of engaged supporters invested in MRF’s work in the long-term. You will have a demonstrable track record of securing five-six figure sums, the ability to create propositions in collaboration with programmatic colleagues, and the confidence to present compelling cases for support to a range of philanthropic organisations. You will also have excellent communication skills both written and verbal, a keen eye for connecting philanthropic organisations to the right projects to develop meaningful relationships, and the skills to deliver high-quality, detailed bids to further our strategic objectives.
We're particularly interested in hearing from applicants with experience working in one or more of the following areas: online safety, tech accountability, suicide prevention, education or children’s mental health.
You will join a small, ambitious organisation with big plans and a strong values-led culture. If you're motivated by improving online safety, suicide prevention and helping young people to live long and stay strong, we'd love to hear from you.
We offer a comprehensive package that includes:
We welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests (any requests would be on the understanding that this is a full-time position).
Application Process
To apply, please send a CV (max. 2 sides A4) and cover letter (max. 2 sides A4) via the Charity Jobs website. In your covering letter we'd like to understand how you meet the person specification for this role - your application will be scored against these criteria.
Application closing date: Monday 17 August 2026 at midnight we may close early should we receive a high volume of applications but no earlier than Monday 10 August.
There will be an initial interview held online during the week of 24 August 2026 and a follow-up second stage meeting that will be in-person in London (dates TBC).
Our mission is to create a world where young people can live long and stay strong, where they can thrive in the digital world safe from online harm.

