Individual Giving Manager Jobs in Shadwell, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
Just for Kids Law (JfKL) works with and for children and young people to hold those with power to account and fight for wider reform. They do this by providing legal representation and advice, strategic litigation, campaigning, and equipping others to work for children’s rights.
They’ve achieved some incredible reforms that make a big difference to the lives of children and young people, including changes to the law on criminal records, which resulted in thousands of young people not being held back from fulfilling their potential, and ensuring that 17-year-olds are always treated as children in police custody. Additionally, JfKL hosts The Children’s Rights Alliance for England (CRAE), which works with around 100 members to promote children’s rights and monitor government implementation of the UN Convention on the Rights of the Child.
"Just for Kids Law has recently refocussed to ensure we make an impact where it’s needed most: providing trauma-informed and anti-racist legal representation to children and young people in contact with the criminal justice system and using the evidence from this case work to fight for systematic change.
We are looking for an exceptional colleague to co-lead the organisation with us and further strengthen Just for Kids Law’s fundraising and communications capacity. If you would relish the opportunity of working in a fast-paced, rights-based organisation that doesn’t shy away from the difficult issues, we would love to hear from you."
Aika Stephenson and Louise King, Co-Leads of Just For Kids Law
Currently, c.80% of income is from trusts and foundations. Other sources including legal aid income and individual giving, and HNWIs have previously donated gifts of up to £250,000. JfKL’s work and outstanding impact spans diverse activities including criminal law, human rights monitoring, youth justice, anti-racism, and campaigning for systemic change, providing ample scope to further develop trust and foundation income and shape compelling cases for support for HNWI gifts.
As Director of Development and Co-Lead, you will:
- Develop and implement a fundraising strategy focused initially on maximising trust and foundation support and subsequently on building a HNWI fundraising programme
- Lead on creating a communication strategy
- Oversee the finance and operations team of two people
- Lead the long-term diversification of the funding portfolio
Ideal skills and experience:
- Ability to contribute to organisational strategy development
- Creating and delivering successful high-value fundraising programmes
- Securing five- and six-figure income from trusts and HNWIs
- Financial and budget management and devising budgeted cases for support
- Working with boards of trustees
- Thrive in a small team environment, collaborating effectively with peers and senior stakeholders
Expert recruitment for fundraisers and charities.
Action for M.E. Is a leading ME/CFS charity with active involvement in a broad range of research activities. The post holder will accelerate ME research through managing the implementation of our ambitious research strategy alongside our CEO.
The client requests no contact from agencies or media sales.
The Ageing Well Functional Fitness MOT project is aimed at supporting mild to moderately frail residents of the Frognal area of Bexley with falls prevention, improvement of functional wellness and to provide signposting for sessions to enhance functional fitness within this defined area. The project will be working to engage with people who may be experiencing health challenges but are not accessing support, therefore engaging with them prior to a crisis.
Your role will be to create and lead a network of organisations and individuals to deliver functional fitness "MOTs" and who can provide support for functional fitness. You will also provide a regular link with the local population which could be utilised by other services and campaigns such as cancer prevention or dementia awareness. You will work to strengthen the network of community groups, statutory services and businesses working together to deliver improvements to health and wellbeing. You will engage with local residents to gather feedback about what is important to them and involve people in the development of additional health and wellbeing support.
Our mission is to help the people of Bexley enjoy later life.
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The client requests no contact from agencies or media sales.
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
You will manage our Volunteer team, requiring exceptional communication, a natural affinity for people management and organisation, and an ability to inspire people to get involved with our work. You will be responsible for the overarching strategy and success of the Volunteer Program.
Line managing two members of staff, you will ensure our Volunteer team sets and meets their strategic goals, contributing to our organisational priorities. Developing strategies which effectively mobilise our volunteers to drive campaigning work, you’ll ensure volunteers make the biggest possible impact for animals whilst remaining engaged and supported.
This role reports into the Head of Programs, while working closely with the rest of the THL UK team.
If you would like to find out more about the role you can watch our recent webinar by following the 'Apply Via Website' button.
Hours:
This is a temporary 12 month maternity cover, full-time position over Monday to Friday.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced to 30 hours per week, spanning Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms for the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.
Who you are:
Volunteers will be your passion. You’ll have a deep understanding of the importance of this kind of supporter and how to best steward their specific experience and manage their unique needs. You'll understand how to best manage and recruit volunteers, mobilising our UK wide network effectively both remotely and on the ground in order to create change. You’ll know how to best communicate and engage with them in order to make the most out of their time and efforts. You are someone who wouldn’t ask volunteers to do something you wouldn’t do yourself and you’ll ideally have some kind of experience of campaigning in a paid or voluntary capacity (e.g. attending protests).
Someone with previous line management experience is desirable, as you’ll need to be able to effectively manage and lead your team of direct reports.
As a member of the Leadership level of the organisation, you’re someone who can meaningfully contribute to organisation wide decision making, thinking holistically and strategically across teams.
As the manager and leader of your team, you’ll have demonstrable experience of organising several deliverables or projects, which involve multiple teams, at any one time.
You can forward think strategically and collaboratively, considering the volunteer program as well as the work of other teams, setting realistic timelines with this in mind and meeting deadlines reliably.
You’re adaptable, and can work nimbly, with desirable experience working specifically within a campaign environment in some way, where things can change quickly and unexpectedly.
You’re someone who can keep your cool in challenging situations, being able to problem solve and reprioritise with ease to lead your team to success, even when things change at the last minute. You are able to continually evaluate and identify areas of improvement for the volunteer program, recognising key opportunities to evolve and adapt for the best possible impact for animals.
Home based, you’ll have a strong ability to work independently, but you’re also someone who can work as part of a team in a fast-paced environment.
Primary Duties:
Management
Manages the Lead Grassroots Campaigns Coordinator and the Volunteer Program Administrator
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Ensures staff receive the training, resources and support to do their jobs effectively, encouraging the professional development of individual team members
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Manages and leads the Volunteer team to achieve agreed goals
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Develops volunteering goals, in collaboration with the Programs department, and is responsible for timely reporting and tracking of these
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Sets/clarifies job expectations and provides regular feedback, guidance and support to your team
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Empowers staff in the ongoing delivery of their work, from development of strategies and techniques through to successful day to day outputs
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Manages time off requests and approval of expenses for the Volunteer team members
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Manages overarching budget for Volunteer team
Strategy
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Develop and manage all plans and overarching strategy for our Volunteer team, including volunteer stewardship, recruitment and grassroots activism on the ground, ensuring the day to day is delivered effectively by the team
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Work together with the Head of Programs to develop and guide THL UK Volunteer strategy and activities, identifying key priorities and strategies to further the program
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Be an active member of the Programs department Leadership team, working closely with other managers within programs and the Head of Programs to deliver department goals
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Be an active member of the wider Leadership team across the organisation, contributing to organisation level decisions and working to ensure effective strategic alignment, ensuring Volunteer work is communicated successfully and opportunities for collaboration maximised
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Analyse & report on the effectiveness of activities delivered by the team, including timely goal reporting, feeding into funding proposals and more
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Observe and work with other organisations to learn new approaches and share/coordinate strategies, making connections with other organisations as required
Volunteering
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Lead our volunteer program to ensure our volunteers take action with us and remain engaged
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Ensure the Volunteer team organise effective and engaging actions and opportunities for our volunteers which contribute to our campaigns, working particularly closely with the Campaigns team
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Determine overarching training strategy, recruitment and internal processes for the volunteer program as a whole, with supporter experience at the heart
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Oversee our volunteering policies and procedures and their successful implementation, including regular reviews
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Ensure volunteering remains at the heart of what we do, you identify a diverse range of opportunities for our volunteers to get involved with across the entire organisation which ultimately contribute to campaign success, and high satisfaction amongst the volunteers themselves
In addition:
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Attend conferences, events, protests and actions as required
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Participate in team meetings including leading, note-taking and facilitation.
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Attend in-person workshops several times a year.
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
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Perform any other duties assigned by the Head of Programs.
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Volunteer Program Manager salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camberwell, but with expectations of regular travel across London and occasionally other regions
Ref RDM-241
Are you a dynamic, collaborative and driven individual with a proven record of successful business development activities for a voluntary sector or social business? Do you have a sound understanding of different income generation and market models and experience of developing and market testing new income generation propositions, including earned income streams?
If so, St Giles has an exciting opportunity for an experienced Regional Development Manager to join our team, where you will develop and embed a regional sustainability strategy which builds on relationships with key local stakeholders, commissioners, voluntary funders and networks; identifies and tests new ways of generating income which optimise the potential of our services; and supports the long-term stability of St Giles’ delivery presence in the region.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
The focus for our successful candidate will be to lead the development of a Regional Strategic / Sustainability plan, and to create a work plan which will support the achievement of agreed objectives. You will be expected to proactively explore, develop, and test new ways of generating income to optimise the potential of our services, to work with the Head of Service to build on existing and develop new relationships which will provide a platform for retention of existing services and provide for extension or further expansion of these activities, and to provide cover and support when Managers are absent.
Working collaboratively with the Voluntary Fundraising Team, we will rely on you to write and submit funding applications or lead commissioning response, to work with Head of Fundraising to prospect, approach and build relationships with corporate partners and/or Trusts and Foundations, plus provide excellent donor stewardship through hosting service visits, sharing the impact of St Giles work, attending meetings and reporting.
What we are looking for
- Experience of the process that is required to take an income model to market
- Proven record of building sustainability into income streams and business models
- Experience of developing and giving presentations or pitches to potential funders, commissioners, and other stakeholders
- Experience of writing bids or funding applications
- An understanding of the issues faced by those who face adverse challenges in their lives
- The ability to identify and implement new and innovative ways of generating income
- Excellent interpersonal, relationship-building and communication skills, verbal and written
- A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require a Basic DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Deadline: 30 June 2024
Interview: 9 July 2024
New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, we are recruiting a brand new Partnerships Manager role to lead on opening up bedspaces, pathways and partnerships to improve outcomes for this client group. This role presents an exciting opportunity to create real sustainable change. We are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident, natural networker. You need to be persuasive but able to understand the perspectives and challenges that exist in this space. Key to achieving our vision is the passion. You must be genuinely passionate about supporting young people who are impacted by violence, exploitation and the criminal justice system and ideally, have previous frontline experience within relevant services.
- Starting salary: £37,024
- Deadline to apply: 9am Monday 24 June
For more details on how to apply and Job Specification, please refer to our Job Pack.
The client requests no contact from agencies or media sales.
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Shop Manager at Scope's Stamford Hill shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Full time, 35 hours per week
Scope's Stamford Hill shop - 236 Stamford Hill, London, N16 6TT
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Are you looking for a new role as a Senior Special Events Manager where you can utilise your HNWI relationship management skills? I am delighted to be partnering with a leading health charity to recruit a Senior Events Manager for an 8-month contract. This is an incredible opportunity to work with them during one of their biggest ever years.
Title: Senior Events Manager
Line manages: Events Manager and Events Coordinator (up to 4 staff members)
Salary: £43,617 pro rata
Location: London Hybrid (2 days a week in the office- but very flexible and family-friendly)
Hours: Full-time 35 hours but open to compressed hours or part-time too
Contract: 8 months
About the charity
The charity exists to transform the lives of seriously ill children giving them the best chance to fulfil their potential. They are a leading brand with a flexible culture. You would join a high-performing team that leads on incredible special events raising huge sums of money.
About the role
The role will lead on and oversee special events, providing knowledge and experience for team members, as well as innovating to identify new events and areas for improvement across the calendar. The events include a golf day and an anniversary carol concert with dinner. You will lead the development and implementation of the Special Events priority area of the GOSH Charity Fundraising Strategy to raise significant income. You will work with HNWI members of committees and manage their involvement in the events. You will innovate and co-create new event concepts within the Special Events team and the wider fundraising team.
About you
You will have brilliant special events experience and a wonderful experience in managing and motivating events committees. You will have a great understanding of the High-Net-Worth individuals. You will have excellent communication skills to effectively engage with stakeholders at all levels within the organisation. You will have evidence of working with external fundraising committees and senior volunteers to deliver high-value events. Proven experience in managing and delivering high-level events with significant income targets is important.
If you are a dynamic Special Events and relationship expert with excellent communication, problem-solving, and influencing skills, then I would love to hear from you. To express your interest in this role please email a copy of your CV to Katharine at Charity People . As the role has been advertised before we are sharing CVs on a rolling basis so please do get in touch as soon as you can.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We are seeking a skilled and dedicated individuals to join our fundraising team as a Supporter Engagement Officer. In this role, you will play a vital role in building and growing relationships with our individual donors and managing digital campaigns and challenge events to help the team raise as much funding as possible to support people experiencing homelessness across London.
About the role:
As the Supporter Engagement Officer, you will be responsible for the stewardship of new and existing donors to becoming regular Single Homeless Project supporters. Working closely with the Supporter Engagement Lead and alongside the fundraising team, you will contribute towards the delivery of achieving SHP's overarching vision of a society where everyone has a place to call home and the chance to live a fulfilling life.
In your role, you will be responsible for building and delivering a successful supporter engagement campaigns focusing on:
- Building and growing relationships with our fantastic supporters throughout their journey with Single Homeless Project.
- Supporting with the management and delivery of a portfolio of fundraising events.
- Developing and delivering engaging digital campaigns and content through our online portfolio of products and emergency appeals.
- Working with internal SHP departments to create new concepts for supporter engagement.
- Stewarding new and existing donors to become regular supporters of Single Homeless Project.
Please note the role will follow a hybrid working model, with two days working in our head office in Kings Cross and 3 days WFH.
About you:
- Highly numerate and attentive to detail, with strong analytical skills and the ability to think strategically.
- Entrepreneurial, results-driven and able to work on own initiative and also as part of a team, meeting deadlines under pressure.
- Experience of working on digital campaigns and understanding of PPC advertising.
- Experience working with other internal departments to maximise collaboration and impact between the teams.
- Experience building and managing relationships with individual donors and external funders.
About us:
Over the past few years we have seen an incredible growth across all areas of fundraising and we are offering you the chance to learn and grow your experience as part of a fast-paced, dynamic, and respected team within SHP. There are plenty of opportunities lead, co-create and collaborate with other departments and some of London's most exciting businesses to develop new paths for helping fund and solve the problem of homelessness in our City. We are a team that has hybrid and flexible working with two days a week in the office.
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
Important info:
Closing Date: Sunday 30th June at midnight
Interview Date: Week commencing Monday 8th July
Please note we will be interviewing candidates as applications are submitted, we reserve the right to close the vacancy early if the positions are filled, please submit your application as soon as possible.
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
We are looking for a Devon Fundraising Manager to build relationships with key community groups, running third-party events and corporates for a small social welfare charity.
This is home based role with travel across the Devon region, you will need a car.
The Charity
A warm and collaborative social welfare charity, dedicated to providing hope for the future and giving people the opportunity and skills to flourish in.
You will be joining a small, collaborative charity with a supportive and inclusive working culture, offering fantastic benefits, including 28 days holiday + bank holidays, training and career progression opportunities, as well as much more!
The Role
Manage and grow the income for the charity through fundraising (corporate, community and some events.)
A key focus will be building on the burgeoning corporate relationships in Exeter and Devon, including managing the key partnership alongside smaller corporate partners, as well as looking ahead to next year's COY partnerships.
Research, plan and implement new fundraising initiatives guided by the fundraising strategy and your own experience.
Recruit fundraisers and identify and manage all events in Devon, nicluding a Christmas Carol concert.
Build new relationships and maintain existing relationships with the wider Devon community.
The Candidate
Experience of achieving financial and non-financial targets.
Demonstrable strong written and verbal communication skills; to be able to write reports, deliver presentations, and to communicate with and influence stakeholders.
Willingness to travel across Devon, and when needed, connect with regional service teams.
Full driving licence and access to a roadworthy vehicle.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Company Description
We are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges. We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and individuals to unleash the positive potential of the investment system. We aim to build a world where our financial system serves our planet and its people.
Team
ShareAction’s Banking Standards team seeks to work with stakeholders such as banks, investors, and NGOs to make sure the banking industry take responsibility for their impact on people and planet. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or their fossil fuel policies – and we are gradually expanding our campaigning, research, and engagement work to other sustainability themes and banking regulation.
Position
What you’ll do (key responsibilities)
The research arm of the Banking Standards team ensures that ShareAction’s banking campaign is based on sound analyses and facts. Our Research Managers are responsible for analysing banks’ position on climate change, related industry standards, and market developments. Based on in-depth assessments, they formulate recommendations to strengthen banks’ commitments and inform engagement by investors and other stakeholders. Insights and recommendations are typically grounded in the following types of research:
- Investor briefings and short research notes reviewing climate-related commitments made by individual banks, either on a specific area of their climate strategy (e.g. in response to a new commitment) or across their climate strategy (e.g. to support a shareholder resolution or voting recommendation).
- Thematic reports and internal position papers reviewing how the European banking sector aims to address a specific issue and/or the relevant standards banks relies on (e.g. to inform engagement on new areas of work like green finance or refine existing campaign asks like fossil fuel policies).
- Banking surveys ranking European banks on their approach to climate change across are a range of themes (e.g. governance, climate targets, sector policies), in collaboration with the Financial Sector Research team.
The Research Manager is responsible for tracking banks’ commitments on an ongoing basis and ensure this information feeds into all types of research in a consistent and timely manner. This role closely collaborates with campaigners and support engagement efforts with research insights. They also lead on certain investor briefings, research notes, and thematic research under the supervision of the Senior Research Manager.
Specifically, the Research Manager leads on the following areas of work:
- Monitoring banks’ climate-related commitments on an ongoing basis and reflecting new commitments and updates in an internal database (‘banking tracker’) in a consistent and timely manner, enabling accurate and efficient uses across various research and campaigning activities. For example, the banking tracker will help streamline the pre-filling of banks’ individual questionnaires for the banks survey.
- Producing thematic research to inform ShareAction’s position and recommendations on climate-related issues. Initially, the Research Manager will conduct research on topics included in the banking survey but not covered by existing thematic reports (e.g. governance). This research will directly inform the development of the next banking survey questionnaire.
- Drafting investor briefings and similar research materials in close collaboration with campaigners to support engagement with focus banks, members of our investor coalitions, and journalists, amongst others.
- Presenting research to banks and other stakeholders including investors in meetings or webinars.
- Drafting responses to external consultations and taking ownership of consultations in specific areas of expertise.
- This role will be possibly required to line-manage and mentor one Senior Research Officer, addressing development needs and fostering their professional growth.
The Research Manager will also support other areas of work in the banking team, including:
- Delivering the banking survey (feeding into the research questionnaire, collecting data, and inputting into specific sections of the report
- Filing shareholder resolutions
- Drafting investor letters and AGM questions
- Among other operational needs (e.g. note taking during meetings)
The Research Manager will initially be contracted on a 12-month fixed term contract. We are aiming to make this position permanent; however, this is contingent on securing longer term funding for the role by the end of the 12-month period.
Requirements
What you’ll bring to the team
Essential
- Passionate about climate change, sustainability, and/or the role of the financial system in addressing these issues.
- In-depth understanding of climate change issues, particularly as they relate to financial institutions and preferably the banking sector.
- Excellent project management skills, with the ability to autonomously manage research projects, allocate tasks, and prioritise multiple competing priorities to meet deadlines.
- Excellent analytical skills, with the ability to analyse complex quantitative and qualitative data, produce detailed reports, and summarise findings.
- Proficiency in Microsoft Office and ability to leverage Excel to produce research insights and/or manage data.
- Strong verbal and written communications skills, with the ability to convey complex information to a wide variety of audiences and build productive working relationships.
- Team player who actively seeks opportunities to support colleagues and is willing to support other areas of work when needed.
Desirable
- Experience in managing or mentoring more junior members of staff.
- Good understanding of how private commercial banks operate and what products & services their offer to corporate and retail clients.
- Knowledge of data management software or programming languages (e.g., SQL, Python)
- Knowledge of Scrum or Agile working methods.
What we will do for you
Working with ShareAction will offer you the opportunity to achieve significant personal impact in one of the most respected and exciting organisations in the responsible investment space.
ShareAction seeks to offer all its employees an exceptional working experience with opportunities to develop existing and new skills, applying them in ways that help change the world for the better. You will be challenged but also supported very actively to succeed within a friendly, high performing and highly motivated team.
- You will be part of a team that has had demonstrable impact on the climate strategies and sustainability commitments of large European banks.
- You will benefit from a highly supportive work environment, with a focus on equality, employee wellbeing and mental health.
- You will have access to a flexible office space in central London and regular social events with colleagues. As a team, we generally meet in the office every Tuesday. We would be keen for the successful applicant to join us at least twice a month if they are based outside of London.
- You will have access to internal and external training opportunities, from formal training courses to informal ‘lunch & learn’ sessions with visiting speakers. We will also provide you with any training you may need to use our systems.
- We have yearly objective setting to ensure that you are receiving the support you require.
- All our roles are subject to a settling in period which will give you very supportive start to your journey with us.
Other information
Contract type: 12-month Fixed Term
Who it reports to: Senior Research Manager
Salary: £41,460 - £44,694 + 8% pension contribution
(We normally offer a starting salary at the start of the range)
Deadline for applications: 9am on Monday 24 June
Interview dates: There will be two rounds of interviews. The first round will take place online from 1-5 July 2024 and the second will take place from 15 to 17 July. Any offer is subject to funding being secured.
ShareAction values and respects all differences in people (seen and unseen) and welcome applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100 per cent sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application questions to tell us about your experience and what you hope to bring to this role.
We also actively encourage staff to consider flexible working arrangements, recognising that a better work-life balance can improve employee motivation, performance and productivity, and reduce stress. Therefore we want to support our employees to achieve a better balance between work and their other priorities, such as caring responsibilities, leisure activities, further learning and other interests. We are committed to agreeing any flexible working arrangements, provided that the needs and objectives of both the organisation and the employee can be met. Please talk to us at the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking (As at May 2024, just 35% of us work 'standard' full time hours of 5 7-hour days).
Please note that as part of the induction process, you will be expected to attend the London office in person during your first week in post, to cover items including Health & Safety, IT set-up, Office Orientation and Team member introductions.
ShareAction’s London office is based in vibrant Aldgate and a short walk from Aldgate East underground. Remote working will remain the norm for many ShareAction staff, with office space available as described in London for those who wish to use it.
Please note that to be considered for this post you must be legally eligible to work in the UK. Due to current restrictions, we are unable to hire anyone that isn’t already living in the UK. Due to our size, we are unable to sponsor visas.
Please be aware that when shortlisting we are looking for a sense of a candidate's unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
The Role
JLGB are recruiting a Finance & Fundraising Coordinator who will play a vital role in helping the charity achieve its financial, fundraising and organisational objectives. Supporting the Director of Operations & Finance, the role is essential for the smooth running of the charity’s finances, collaborating with teams across JLGB, as well as volunteers and external suppliers. With some support from JLGB’s administration team, you will be undertaking all financial transactions including payment runs, bank and income reconciliations. Managing our donor database, ensuring that Gift Aid is collected regularly. The position will be suitable for someone who has experience in these areas and is flexible, reliable, highly numerate and interested in working to support young people to reach their potential.
Responsibilities will include:
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Processing and reconciling various financial administrative tasks, including petty cash and incoming card payments (via stripe and other card processors)
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Providing effective financial administrative support to all JLGB programmes and functions
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Providing support to the Finance Director and assisting with management accounts
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Preparing expenditure reports for the senior leadership team, finance sub-committee, Trustee Board, funders and stakeholders
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Validating and processing weekly expenses
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Ensuring that Gift Aid is collected on a regular basis
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Managing our Donor Database
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Supporting with Income generation and fundraising events.
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Supporting the delivery of the year-end financial reporting
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Ensuring that financial documents are filed
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Supporting audit processes to demonstrate compliance
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Maintaining accounts and generating invoices on QuickBooks computer software
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Overseeing debtor analysis and recovery
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Contributing to the development and maintenance of financial systems and processes
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Managing external suppliers, supplier accounts and purchases
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Supporting other members of the administration team whenever necessary
The above is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Person specification
We are looking for some of the following attributes in the successful applicant, you may be more experienced in some areas than others. We are interested in experience that’s both job-related or gained through other areas of your life. Training and support will be given in any areas required.
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A relevant finance qualification eg AAT, ACCA, CIMA or currently working towards one
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Experience using QuickBooks or similar accounting and reporting systems and advanced excel.
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Substantial experience of bookkeeping and processing payments
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Understanding of Accounting Principles
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The ability to initiate and maintain systems
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Confident and polite telephone manner for debt recovery and supplier procurement
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Ability to pro-actively engage with internal and external stakeholders up to Senior Management level
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Ability to present financial information and make it understandable to non-finance stakeholders
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Excellent organisation skills and attention to detail
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Work well autonomously and as part of a wider team
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Excellent proficiency/advanced Excel
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Good communication skills
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Commitment to providing services and programmes for young Jewish people
You may also have
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Experience of working with or in youth organisations or a charity
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Experience of working with individuals from a wide range of cultural and faith backgrounds
Please note this role may also require evening and Sunday work, in order to see delivery and meet/consult with volunteers
What you’ll get in return
- You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of young people.
- We offer 36 days leave, including bank holidays (this includes directed leave for Jewish high holy days that fall on a weekday), rising by 1 day for each completed year of service to a maximum total of 42 days leave.
- Access to our benefits discount platform
- Cash back health plan, includes wellbeing support and access to Virtual GP appointments
- Death in service at 4 times salary.
- Employer and employee contribution to pension following successful probation period, in line with auto-enrolment pension requirement, 3% employer contribution
- We have a flexible policy for working hours and offer TOIL where staff are required to start early, finish late or work on a Sunday, so that you can reclaim these hours at another time.
We're looking for an inspirational person to join us as a Mobile Assistant Shop Manager in our South London Shops. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
- You are a naturally energetic person with an enthusiasm for managing and empowering people.
- Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
- We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
As Trusts and Foundations Officer you will be Baobab’s key fundraiser and a self-starter with experience of working in a small or medium sized charity. You will be responsible for carrying out a successful program of fundraising from small, medium and large charitable trusts and foundations to an agreed annual fundraising target. You will also assist in delivering Baobab’s individual major donor programme, helping to set up and deliver communications and events related to this income stream. You will work closely with our operations team to gain an overview of all aspects of Baobab’s work. Working in a collaborative team with the Operations and Fundraising Manager and senior fundraising consultant, you will be a central part of this small team and contribute to discussions on Baobab’s fundraising plans and strategy.
This role is for 4 or 5 days per week depending on your preference, it will include Friday which is when staff meetings are held.
Please read the below alongside the full Job Description and Person Specification attached.
Mental Health: All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being.
Baobab’s Model: Please read the accompanying ‘Baobab Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).
Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.
Please include details on relevant fundraising experience, including examples of successfully won bids; as well as relevant experience related to the context of our work.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.