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About the role:
People need more than a service that opens the door — they need a team that can stay alongside them when trust is low, risk is high and change takes time.
At Single Homeless Project (SHP), our Lewisham Vulnerable Adults Accommodation Service (LVAAS) provides safe accommodation and specialist support for adults experiencing multiple disadvantage, including rough sleeping, mental ill-health, substance use, offending, street activity, antisocial behaviour and exclusion from essential services. As Team Manager, you will play a key role in helping the service remain steady, responsive and ambitious for people who may have been let down by systems before.
Working closely with the Service Manager, you will support the day to day leadership of the service, guiding frontline staff, volunteers and peer mentors to deliver support that is trauma-informed, strengths-based and focused on recovery, safety and move on. You will help maintain clear standards across safeguarding, risk, housing management, support planning, partnership working and service performance, while creating a team culture where staff feel equipped, accountable and able to do challenging work well.
This is a varied and purposeful leadership role, with space to shape practice, strengthen partnerships across the Lewisham pathway and contribute to continuous service improvement. In return, SHP will support you to develop your leadership, deepen your practice knowledge and grow within an organisation committed to ending homelessness and creating lasting change.
About you:
- You bring experience of leading, supervising or coordinating staff in supported housing, homelessness, health, social care or a similarly complex frontline setting.
- You understand that people’s lives do not fit neatly into boxes, and you are confident supporting teams to work with trauma, mental ill-health, substance use, rough sleeping, offending and complex risk.
- You lead with both heart and backbone — able to support, coach and encourage staff while holding clear standards around safeguarding, housing management, recording and service delivery.
- You can stay calm and purposeful when situations escalate, helping others think clearly, respond safely and keep the person at the centre of the work.
- You know that no service can do this work alone, and you are confident building strong relationships with partners, commissioners, statutory services and community organisations to create better routes forward for clients.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Wednesday 15th July at midnight
Interview date: Thursday 23rd July online via Microsoft Teams
Please note there will be a second stage interview in service in Lewisham for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
To manage and ensure control of the funding, financial and corporate resources of the Charity to ensure a financially secure service, delivering value for money.
Work with the Co-Directors to advise and develop the financial strategy, model new projects, prepare annual and project budgets, and report on financial performance, contributing to the overall future strategic direction of the Charity.
Manage the day-to-day finances for the Charity. Ensure all aspects of the financial systems are accurate and up to date, including banking, sales and purchase ledgers, payroll and cash management.
The postholder is expected to foster excellent working relationships with all staff, volunteers, senior colleagues and trustees.
The postholder will be expected to attend the following meeting groups:
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Monthly All Staff: regular attendance
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GDPR/Data Working Group
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Finance and Income Generation (FING) Committee Meetings
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Responsibilities to and attendance at all other meetings: attendance only as and when required and/or at the direction of the Co-Directors
Key Responsibilities
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Supervision and management of Senior Finance & Admin Officer (SFAO)
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Day to Day Financial Management
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Provision of accurate reports to Board and senior managers
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Payroll, Pensions, and Tax Management overview and control
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Budget Process Management
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Statutory Reporting & Charity compliance
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Account Management – Key Suppliers/Contractors
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Financial Risk Management
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Governance support to FING Committee and Trustees
Core External Relationships
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Payroll Provider
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TPT Pensions
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HMRC
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All Banks
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Charity Commission
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Companies House
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Charity Auditors
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IT Contractor & Insurers
Day to Day Financial Management
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Regularly review and maintain financial policies and procedures.
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Review the monthly reconciliations carried out by the SFAO thereby ensuring all transactions are properly and efficiently recorded.
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Oversee the management and appropriate allocation of Restricted Funds, ensuring the monies are allocated according to the donor’s wishes and ensure that records are always maintained
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Regularly review and make recommendations for improvements to financial controls and ensuring methods are documented and made clear to staff.
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Support with funding bids and reports back to donors
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Management of all charity bank accounts, acting as authorised signatory with Banks
Payroll, Pensions and Tax Management
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Supervise the payroll process carried out by SFAO
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Responsible for the effective management Charity’s Pension Scheme
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Ensure payments to HMRC are made accurately and on time, and ensure all available allowances are claimed.
Budget Process Management
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Take the lead on preparing the Annual Budget, working closely with SLT to capture all spending plans Develop and run a process which is thorough, consistent and inclusive of all managers.
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Alongside the Co-Director, present the Draft Budget to Board for approval
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Present monthly management accounts and Cost Centre reports for all managers
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Work closely with all SLT to ensure they fully understand their budgets and ongoing organisational performance against budget
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Monitor variations against spend and integrate within an overall Cashflow analysis
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Recommend corrective actions to Co- Directors and/or Board as necessary
Statutory Reporting & Charity compliance
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Act as lead member of staff with the Charity’s Auditors
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Oversee the preparation of the Annual Accounts plus any supporting papers required to enable an efficient and effective annual audit to take place
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Maintain fixed asset register and inventory of all equipment contracts/agreements
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Ensure the Charity is fully compliant with statutory bodies and key external institutions, and act as lead on behalf of the charity with the following bodies:
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Charity Commission
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Companies House
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Pensions Regulator
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HMRC
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Valuation Office
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All Banks
Account Management – Key Suppliers/Contractors
Insurance
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Take the lead in managing the insurance renewals process, and ensure that a comprehensive suite of insurances is in place to cover key risks across the Charity
Financial Risk Management
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Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels.
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Develop, update and produce long term cashflow forecasts to evidence that the Charity can operate as a going concern.
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Provide up-to-date dashboards and reports of the financial position, projections and scenarios, considering the financial implications of alternative business models, advice on new and current business income generation initiatives and analysis of financial risk and performance.
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Work with the Co-Directors, to ensure that the appropriate processes are in place for the long-term financial viability of the charity, advising on the financial consequences of proposed actions
Governance support to FING Committee and Trustees
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Assist the Chair of FING Committee (Treasurer)
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Prepare all associated papers and minutes
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Prepare finance papers for Treasurer to deliver to Board of Trustees
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Attend Board of Trustees meetings and present information as requested
General
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Postholder to adhere to their relevant Code of Ethics as laid down by their professional body, being mindful that adherence to the code takes precedence over charity policy and practice should a conflict ever arise. [NB Sections A + C of the current professional code are applicable.]
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Keep abreast of financial developments across the charity sector and ensure any opportunities for tax reliefs, cost reduction, value for money and more effective systems are seized as appropriate.
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Undertake any other duties as determined by the Co-Directors.
Personal Specification
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Personally committed to Caring in Bristol’s vision and values and collaboration-focused method of work.
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Committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from the team and members of the community on your behaviour and work.
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Bring ideas for improvements and is open and honest in all communications where relevant and appropriate.
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Awareness of your own needs: the homelessness sector can be challenging – you will be good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team, and we are keen to nurture an environment where no-one feels worried about asking for help or support when they need it.
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Resilience working under pressure, ability, and willingness to both give and take constructive feedback.
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Willingness to work the extra hours where needed, with a flexible working policy.
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Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you.
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Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow.
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A passion for social justice and to change Bristol for the better.
Essential
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Minimum part qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the whole charity.
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Specialist knowledge of Charities required, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience.
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Ability to work with the Co-directors to lead the formulation of long-term financial plans and strategies which will influence the long-term direction of the charity.
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Experience in developing major finance policy development.
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Experience in budgeting and financial planning.
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Experience in management accounting.
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Ability to receive, process and provide highly complex or sensitive financial information including ability to analyse and clearly communicate financial information.
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Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases.
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Solid organisational skills including consistency, accuracy, and an eye for detail.
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Experience of line management and supporting and developing staff.
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Knowledge and understanding of Equity, Diversity & Inclusion practices.
Desirable
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Experience in using QuickBooks accounting software is desirable or transferrable knowledge of similar online accounting packages.
To apply for this role, please complete the Caring in Bristol application form.
This job advert closes on 12 July and interviews will be conducted on a rolling basis. We reserve the right to close the advert early if we receive enough suitable applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Carers Manchester Contact Point Helpline Worker
Responsible to: Carers Manchester Contact Point Co-ordinator
Accountable to: Assistant Head of Operations
Reporting to: Carers Manchester Contact Point Co-ordinator
Salary: £24,900 per annum
Hours: 35 Hours
Location: Hybrid working from home/ Greenfish, Oldham Street, Manchester. Dependant on the service requirements.
Context
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in five Greater Manchester authorities, Bury, Manchester, Rochdale, Salford and Stockport.
Job Purpose
Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.
The service delivers a free confidential helpline for carers Monday to Friday. Helpline opening times are subject to change, based on the needs and requirements of carers using the service.
The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.
Key responsibilities
Advice giving
· Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
· Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
· Inform carers about carers assessments and refer where necessary.
· Inform carers about emergency grants available and refer where necessary.
· Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.
Follow-up support
· Refer unpaid carers to local services to access local and culturally appropriate support in their area.
· Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
· Signpost carers to relevant services in Manchester suited to their individual need.
· Complete relevant grant applications for carers using the service where needed.
· Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
· Research and explore options and implications so that carers can make informed decisions.
· Write and maintain detailed case records for all casework completed.
· Collect required data for statistical monitoring and report preparation.
· Complete the required training to comply with quality assurance processes.
This role is subject to an Enhanced DBS Check.
The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.
All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Programme Delivery Manager - Change Team
Reports to: Senior Grants and Commissioning Manager
Salary: £42,000
Location: Central London or Hybrid
Contract: 2-year fixed term – potential to extend
Closing date: 9 am, Tuesday 14th July
Interview dates: 28th and 29th July
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change - scaling and spreading the practices that make a difference.
One of the most important things we do is turn evidence into action through our change programmes, working directly with schools, local leaders and services to change practice and prevent violence. To deliver these programmes well, we need clear plans, smooth commissioning and procurement processes, accurate data and strong coordination across teams and partners.
The Programme Delivery Manager role is critical to making that happen, and it has two distinct elements:
Programme management for two Change programmes: You’ll be the hands-on programme lead for two of our main change programmes. You’ll work closely with the Change delivery team to put clear, aligned plans in place and then brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when.
Commissioning and procurement support for the whole Change team: You’ll also be the go-to source of guidance and advice for Change colleagues who are procuring or commissioning other activity. You’ll help the team navigate processes correctly, ensuring commissioning is captured and maintained accurately in Salesforce and keep our ways of working consistent across the team. By keeping us organised and on track, you’ll help us maximise the impact of every pound we invest.
Key responsibilities
Your role has these two distinct but complementary elements. The first is hands-on programme management for two of our main Change programmes. The second is acting as a source of guidance, advice and practical support on commissioning and procurement for the wider Change team. Together, these responsibilities are essential to keeping our programmes on track and our commissioning processes running smoothly and consistently. A detailed list of your key responsibilities is given below:
1: Hands-on programme management for two Change programmes
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Lead programme planning and coordination:
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Work with the delivery team to make sure we have clear, aligned programme plans in place, with timelines, milestones and owners for every workstream.
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Brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when, and that the team stays on track across multiple demanding workstreams.
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Track dependencies and progress, flag risks to delivery early and coordinate solutions before issues become blockers.
2: Guidance, advice and practical support on commissioning and procurement for the Change team
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Manage contracts and commissioning for delivery partners
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Draft, prepare and execute agreements and subsequent variations with delivery partners and commissioned providers, using Adobe e-Sign where required.
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Accurately input and maintain all programme data in Salesforce, including deliverables, financial commitments, payment schedules and supporting documents.
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Ensure timely reporting and compliance with contractual requirements.
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Resolve payment queries and discrepancies quickly, chasing outstanding invoices and reports where needed, and conduct regular data accuracy spot checks in Salesforce.
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Support process improvements and ways of working
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Work with the Senior Grants and Commissioning Manager to keep the team’s commissioning and procurement processes consistent with YEF-wide ways of working.
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Develop and maintain simple, effective tools for planning, tracking and reporting, building on the systems we already use (including Salesforce).
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Identify and suggest process enhancements to drive efficiency and consistency across our programme and commissioning operations.
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Enable effective communication and reporting
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Serve as the central point of contact for programme delivery, commissioning and procurement requests across the team, ensuring streamlined processes and avoiding duplication.
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Provide timely responses and clear communication to internal teams and external partners to keep everything moving.
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Keep senior leadership informed with forward plans, dashboards and progress updates to support better strategic decisions.
About you
You’re this sort of person:
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You’re highly organised and detail-oriented: You can manage multiple workstreams, plans and deadlines without losing sight of accuracy. You take pride in keeping programmes, systems and processes running smoothly.
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You’re confident with systems and data: You’ve worked with CRM, project management or grant management platforms (ideally Salesforce) and understand the importance of data integrity. You’re comfortable creating, updating and checking records to ensure everything is correct.
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You like getting things done: You’ve got a track record of making things happen and ensuring tasks are completed on time. You’re reliable and take ownership of your responsibilities.
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You’re proactive and solution-focused: When something doesn’t match up, like a milestone, payment request or contract detail, you don’t just flag it, you work to resolve it quickly and effectively.
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You’re brilliant at improving and organising things: You enjoy finding ways to make processes better and more efficient. You’re good at understanding how things work and making them work even better.
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You’re a great communicator: You build strong relationships with colleagues and external stakeholders providing clear guidance and timely responses. People trust you to keep things moving.
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You thrive in a support role: You like being the person who makes things happen behind the scenes. You’re motivated by helping teams work efficiently and keeping complex programmes on track.
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You learn fast and adapt easily: You’re comfortable picking up new systems, processes and ways of working. You’re curious and always looking for ways to improve how things are done.
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You care about impact and inclusion: You want your work to make a difference in the community and are committed to equality, diversity and inclusion in everything you do.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To apply
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 9am Tuesday, 14th July 2026.
You’ll be required to provide proof of your eligibility to work in the UK.
Interviews will take place in the week commencing: 27th July 2026.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
This is an opportunity to take real ownership of a growing philanthropy programme and shape how mid-value fundraising develops at the Royal British Legion. We’re looking for someone who understands how to build strong donor relationships, spot opportunities for growth, and create the kind of supporter experience that keeps people engaged long term. Working closely with the Head of Trusts and Philanthropy, you’ll lead on developing and delivering the Mid Value strategy, helping to grow income, strengthen retention, and build a sustainable pipeline of future major donors and legacy supporters. This is a role for someone who enjoys balancing strategy with hands on relationship management and wants the freedom to bring new ideas to the table.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll manage and grow a portfolio of supporters through thoughtful stewardship, tailored communications, events and meaningful engagement opportunities, while also using data and insight to make informed decisions about where the biggest opportunities sit. We’re looking for someone commercially minded, organised and confident working with high value supporters and senior stakeholders alike. You’ll be comfortable managing budgets, tracking performance and using donor insight to influence activity, while also collaborating across fundraising, data and supporter development teams to ensure supporters receive a seamless journey. As line manager to the Philanthropy Officer, you’ll also play an important role in supporting and developing the wider team.
This role would suit an experienced relationship fundraiser who is motivated by building something with long-term potential and who enjoys working in a collaborative, ambitious environment. You’ll need strong communication skills, excellent attention to detail and the ability to manage multiple priorities while maintaining a high standard of donor care. In return, you’ll join a well established organisation with a respected fundraising team, hybrid working, and the chance to play a key role in shaping the future of philanthropy fundraising at the Royal British Legion.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
About the role
This is an exciting role within Spear’s programme delivery team, leading and inspiring Centre Managers across a region to deliver high-quality coaching and strong outcomes for young people. The role combines line management, performance oversight and contributing to the ongoing development of Spear’s coaching culture and curriculum. It’s a great opportunity for an experienced coach and people manager to shape delivery and help more young people move into education, employment, or training.
Key information:
- Salary: from £36,000 dependant on location
- Location: London/South of England or West of England
- Full-time, Permanent
- 28 days annual leave (including Christmas gift days) plus bank holidays (pro rata)
- Regular staff prayer meetings, conferences and retreats (one residential)
- Closing date: Friday 3rd July (We interview on a rolling basis and will close the role early if we find the right candidate)
We are an office-based organisation, working face-to-face with the trainees and value the collaboration and opportunities to work creatively and build community that this offers us. There is an expectation of travel and of spending time in the centres where the Programme Manager has oversight.
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Excellent all-round coaching ability, with extensive coaching experience in group and 1-1 facilitation and/or other relevant transferable skills
- Highly experienced in line management and holding responsibility for others’ professional development and wellbeing
- Effective interpersonal skills and high emotional intelligence, with the ability to relate confidently to church partners as well as a range of audiences, internally and externally
- Self-motivated forward planner who exercises initiative, with the ability to prioritise workload, including working well under pressure
- Good IT skills, with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook, and PowerPoint
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join the fight for mental health!
Everyone deserves the help and respect they need to recover. At West London Mind, we listen, support recovery, fight stigma, and work with partners to take action on mental health.
Job Purpose
We are seeking an experienced mental health manager to join our exciting new project, working with those engaging in gambling harms behaviours and affected others. The role will include overseeing various workstreams to the service, including: crisis de-escalation, casework, psychoeducation workshops and facilitating a space for peer-led activities. You will have a small team of support workers and volunteers to manage.
Your role as a team manager will be to directly support a team of support workers and volunteers in all areas of the service. You will aid in de-escalating those in a state of crisis which is exacerbated or influenced by gambling related behaviours. You will be expected to manage crises and your team, within a drop-in model. You will be expected to hold your own caseload of clients, providing 1:1 bespoke advice surrounding gambling and mental health support. In addition, you will aid in overseeing peer-led psychoeducation groups addressing root causes of gambling and a safe environment for loved ones to build meaningful peer connections. We are seeking autonomous, creative individuals with experiences of working with behaviours around addiction and direct management responsibilities.
Key Responsibilities
- Lead and empower a team of varied personalities and skills
- Work closely with senior managers, stakeholders including commissioners
- De-escalate immediate mental health crises
- Co-produce and facilitate various psychoeducation workshops
- Hold your own caseload of clients; providing advice and support on various matters eg financial management, debt, housing and other social issues pertaining to gambling behaviours
- Work autonomously and proactively
- Co-produce and hold a safe environment for peer-led activities
- Engage in extensive outreach across the borough of Hounslow
- Work within an integrative model with existing clinical pathways: collaborative working with NHS and Public Health colleagues
- Ensure all documentation is complete, accurate, and compliant with relevant legislation and guidance
- Finalise case reports, including clear outcomes of preventative measures in place
- Work collaboratively with internal teams and stakeholders to gather outstanding information
- Management of own safeguarding disclosures and incidents, in line with West London Mind Safeguarding Policy.
What we are looking for:
- Minimum of 1 year working in mental health services
- Minimum of 1 year working with those impacted by addiction
- Minimum of 1 year of line management
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Ability to work independently and deliver within the tight deadlines
- Creative and flexible approach to working with individuals
- Ability to manage sensitive information under GDPR with professionalism and confidentiality.
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations if they occur.
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Empathy and non-judgemental approach
- Good verbal and written communication skills
- Good IT skills including Word, Outlook, Salesforce, Excel and PowerPoint.
Desirable
- Full UK driving licence and car owner
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ICT Security Support Technician
Cambridge
Full-Time (35 Hours per week)
Permanent
The successful candidate will be based at our clients head office in Cambridge CB24 9ZR, with the optional flexibility of hybrid working to support work life balance, whilst meeting the requirements of the role
About the role:
As the ICT Security Support Technician, you’ll support our clients cyber security operations, by assisting with the protection of digital assets, networks, and systems from cyber threats. You’ll identify, monitor and respond to security incidents, conducting routine security checks, and supporting the wider IT team with implementing best security practices.
As the ICT Security Support Technician, your duties will include:
· Assist in the monitoring and analysis of security alerts and logs, using security tools such as SIEM systems.
· Help to identify and respond to security incidents, in line with their incident response process.
· Conduct routine vulnerability scans and support in remediation activities.
· Support with user awareness initiatives including phishing simulations and cyber hygiene campaigns.
· Assist in maintaining and updating security documentation, including asset registers, risk logs and access control records.
· Monitor patch management schedules and assist in ensuring timely updates to systems and applications.
About you:
· Knowledge of Networking Fundamentals Understanding of TCP/IP, OSI model, routing, switching, firewalls, and network protocols and basic network troubleshooting skills.
· Be familiar with Windows and Linux environments, including basic command-line operations.
· Have basic IT Support experience in helpdesk, technical support, or general IT assistance roles.
· Experience with installing, configuring, and troubleshooting computer hardware and software.
· Access to transport for work purposes and business insurance for own vehicle where appropriate.
Benefits
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Employee Assistance Programme
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and our client contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime
Please note this role is subject to a basic DBS application.
Closing Date: midnight Sunday 5 July 2026
Interviews to be held: week commencing 13 July 2026
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Title: Blended Team Service Manager
Post no: 659
Working base: Biggleswade CMHT (Community Mental Health Teams) SG18
Area covered: Bedfordshire, Luton
Contract type: Permanent
Hours: 37 hours per week, Monday – Friday
Salary: £29,355.00 per annum
About the Service and the Role
This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions.
This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes.
Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services.
Key Responsibilities and Service Delivery
- Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK’s and blended team model and contract requirements.
- Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges
- Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working.
- Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
- Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks.
- To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources.
- Enable people to access community resources which may include accompanying them.
- Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
- Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
- Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
- Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.
The successful candidate will have experience of managing diverse staff resources, multi-agency working, 2 years’ experience working with people with mental health and managing remote teams. Level 3 Social Care (or equivalent) and Management and Leadership qualifications are desirable.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Health Plan with a wide variety of benefits
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Thursday 23rd July 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Other roles you may have experience of could include: Mental Health Service Manager, Community Services Manager, Service Coordinator, Mental Health Team Leader, Service Delivery Manager, Community Support Manager, Operations Manager, Wellbeing Centre Manager or Mental Health Project Manager.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Role Purpose
To lead on day-to-day delivery of the advice centre provision at the Students’ Union and line manage front facing student staff at the information point. The role primarily involves the delivery of a high-quality impartial, independent, advice service to individual student members of the Students’ Union, through information, advice, guidance, signposting and referrals and working with the Head of Student-Led Change and Advice on expanding advice provision. The role-holder will also be expected to work collaboratively with colleagues across the organisation as well as the university to identify and recommend solutions to issues and concerns affecting the wider student body to improve the student experience.
Main Responsibilities and Activities
- Develop the advice centre provision ensuring it delivers a service that is appropriate for the needs of University of Salford students.
- Work to maintain and develop the skills and knowledge levels within the student-staff team, through upskilling and training where necessary.
- Assist in the development of evidence-led approaches to understand student priorities and collaborate with the Student-Led Change Lead where trends indicate that collective student action is needed.
- Line management of Student Staff, including Student Advisor and Information Point staff.
- Provide leadership and direction to student staff, ensuring they are supported to provide excellent service delivery.
- Embed a coaching culture within the student staff team to empower staff to thrive.
- To lead on day-to-day delivery of the advice centre provision and work alongside the Head of Student-Led Change and Advice to expand the service where desired.
- To undertake detailed, specialised casework related primarily to academic matters and housing issues, but more broadly on other concerns affecting student experiences.
- This will be on a one-to-one basis delivered via various methods as appropriate including telephone, email, live chat, video calling, and in person.
- To maintain accurate, confidential, and legally compliant records of student client and casework details
- To approach student casework in a holistic manner, recognising that students may require support for a range of issues both academic and non-academic.
- Signposting and referring where appropriate, ensure that students are dealt with in a supportive and wellbeing-focused manner.
- To be familiar with relevant legislation as it affects student issues and respond accordingly.
- To produce information, case studies and feedback related to student issues for the Union’s communication channels, ensuring a pro-active approach to areas of concern for the student body.
- Develop and maintain relationships with colleagues throughout the Union, University and other advice providers.
- Build effective relationships with colleagues at other students’ unions to share best practice.
- Assist with the promotion of the advice service throughout the University and to external organisations.
- Provide support to student-led groups and student leaders that provide information or advice.
- Ensure compliance with the Union’s policies, University policies and all relevant legislation – including Health and Safety, 1992 Education Act and Data Protection.
- Help our Full Time Officers achieve their manifesto commitments.
- Actively engage in student-facing projects and activities of all kinds as required.
- Be an enthusiastic advocate for student leadership and the organisation’s values.
- Maintain your own professional networks and promote the Union on a local and national level.
Person Specification
Knowledge and Experience
- Experience of providing advice and managing casework, including keeping accurate and confidential records.
- Experience of line managing staff and/or volunteers and taking a coaching approach towards their development.
- Demonstrable knowledge of and/or an appreciation of the issues currently impacting students in Higher Education
Skills and Abilities
- Ability to manage difficult or sensitive situations in a calm and empathetic way.
- Ability to demonstrate effective communication skills in a variety of situations and with diverse stakeholders.
- Ability to use Microsoft Office effectively as well as other technology such as case management systems and digital collaboration tools.
- Able to manage own caseload and to prioritise work effectively.
- A demonstrable understanding of Equality, Diversity and Inclusion and the challenges faced by students from minoritised backgrounds
- Able to demonstrate flexibility and agility in response to changing priorities and challenging situations.
Values and Behaviours
- A demonstrable commitment to Salford SU’s values, mission and purpose.
- A strong commitment to championing equality, diversity and inclusion.
- Comfortable working in a democratic, student-led environment and being an enthusiastic advocate for student voice and representation.
The client requests no contact from agencies or media sales.
This is a defining moment for the National Forest. With a renewed Vision, our purpose is clear: to harness the transformative power of forests to restore nature, connect communities, and drive enterprise for a positive future. Over 30 years, this 200 square mile landscape has been reshaped, more than 10 million trees planted, and forest cover increased from 6% to 26%. Now, we are ready to build on this success within the National Forest itself, enabling three new national forests and championing a forest network for England.
We are now looking for a Project Manager to join us to take forward this work on new national forests. This role is full-time, working 37 hours per week for a fixed-term contract to 31 March 2031, with the potential for extension depending on funding.
Our Commitment to You
- Salary of £43,500 - £48,575
- Civil Service Pension scheme
- 30 days’ annual leave plus 10.5 days’ public and privilege holidays
- Staff bonuses
- Flexible working options
- Cycle to Work Scheme
- Employee Assistance Programme
- Discounts on gym memberships
Your Role in Growing Our Forest Story
As the New National Forests Project Manager, you’ll lead on effective project management of centralised activities for the three new national forests.
Specifically, you’ll manage the centralised reporting of progress, targets and budgets, liaising closely with the programme managers for each new national forest.
You’ll also provide technical support and advice on land use issues, including forest creation grants delivery, habitat management and land use planning, writing briefings and policy papers.
Additionally, you will:
- Liaise with external partners including government departments, statutory agencies, NGOs and wider partners
- Procure and contract manage consultancy works
- Support communications, advocacy and funding work for new national forests
What You’ll Bring
To be considered as a Project Manager, you will need:
- A relevant degree-level / professional qualification, or at least five years’ work-based experience in a similar role
- Proven experience of project managing partnership projects to deliver positive place-based or environmental outcomes
- Experience of building productive relationships at all levels with external delivery partners and funders
- Knowledge of land use and environmental policy and practice, including incentives and regulation
The client requests no contact from agencies or media sales.
Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.
We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.
About the role
This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.
You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.
Key responsibilities
-
Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact
-
Provide accurate information on issues affecting older people including benefits, housing, care, health and local services
-
Carry out structured triage to identify needs, priorities and risks
-
Manage expectations clearly and sensitively
-
Identify safeguarding concerns and follow organisational procedures
-
Make timely referrals to internal services and external partners
-
Maintain clear professional boundaries while offering a warm, person-centred response
-
Record all contacts accurately and promptly on the organisation’s CRM system
-
Maintain clear, concise and professional case notes
-
Ensure confidentiality, consent and data protection requirements are met
-
Work closely with advisers, service coordinators and partner agencies
-
Take part in team meetings, supervision and training
-
Keep knowledge up to date on welfare benefits, services and local provision
-
Promote Age UK Bromley & Greenwich services positively and professionally
About you
Essential
-
Experience in frontline information, advice, triage or high-volume customer contact work
-
Confidence handling calls from people who may be distressed, anxious or frustrated
-
Strong listening and questioning skills
-
Ability to assess urgency and risk and take appropriate action
-
Clear verbal and written communication skills
-
Experience using a CRM or case management system
-
Good general IT skills including email and Microsoft applications
-
Understanding of confidentiality, safeguarding and professional boundaries
-
Awareness of issues affecting older people and carers
-
Commitment to equality, diversity and inclusion
-
Empathy, patience and a non-judgemental approach
Desirable
-
Experience in the voluntary sector or health and social care
-
Knowledge of welfare benefits, housing or adult social care
-
Experience of face-to-face advice or reception-based work
-
Knowledge of local services in Bromley or Greenwich
What we offer
-
27 days annual leave plus bank holidays (pro rata), including two days over Christmas
-
Pension scheme with 5% employee and 3% employer contributions
-
Employee Assistance Programme offering 24/7 support
-
Supportive team environment with training and development opportunities
If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Shaftesbury is a national disability charity that supports more than 4,000 children, young people and adults with a disability every year to live a life that truly adds up for them. That is at the heart of everything they do.
Their vision ‘all together better for disability’, is about working alongside the people they support so they can participate, contribute and be valued for who they are.
Their work is spearheaded by 1,500+ dedicated staff and volunteers who deliver a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland, around the clock.
To achieve their vision, they are looking for an Individual Giving Manager with a focus on acquisition to work alongside the Head of Individual Giving across regular gifts, appeals, lottery, raffle and other new products.
The Individual Giving Manager drives the recruitment of new supporters and supports the stewardship of warm audience, generating sustainable income for Shaftesbury. The proportion of acquisition focus v retention focus is likely around 70/30.
This role focuses on maximising long-term value through innovative and impactful multichannel campaigns including reactivating lapsed supporters, optimising supporter conversion and delivering engaging onboarding experiences. The Individual Giving Manager will work on growing regular giving, cash and gaming pipelines and manage exciting projects which could include digital, DRTV, face-to- face, telemarketing, direct mail and radio. The role will provide assistance to the Head of Individual Giving with all retention activity, including cash appeals and newsletters.
Shaftesbury is happy to consider fundraisers or officer level candidates looking to step up into their first manager level role. At present this role doesn’t line manage, so management experience is not necessary. The successful candidate will be able to demonstrate an enthusiasm for fundraising, supporter journeys and creative thinking and may have experience within a UK based charity in either IG and legacies, community fundraising, corporate or philanthropy.
This role is hybrid, with 4 days per month on average at either the Gateshead office or London office. The one role is being advertised twice to ensure candidates from both geographic locations see the role within their search remit and feel able to apply.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment using the information in the Candidate Pack to organise an informal screening call. Please note, we cannot progress candidates through to longlist without speaking with them, so please ensure you leave enough time to organise a screening call before the role closes.
If you need assistance with downloading the pack, please send an email to THINK and our team will support you.
Closing date for applications: Midnight Sunday 12th July
Stage 1 interviews are likely to be held on Tuesday 21st July and Stage 2 on Tuesday 28th or Friday 31st July.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reference Number: V580
Job Title: Volunteer Coordinator
Location:Flintshire - Home based with some local travel
Contract Type: Initial Fixed Term Contract until 28 February 2027
Hours: 21 hours per week
Salary: £15,375 pro rata (£25,625 Full Time Equivalent)
DBS: Enhanced Level DBS
Job Family: Job Family 3
Interview Dates: July 2026 TBC
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
Creating stronger communities through the power of volunteering
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
·We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
·We connect businesses with communities, creating meaningful employee volunteering projects.
·We show the impact of volunteering and social action, proving how it changes lives for the better.
Why Join Us?
Every day, older people across Flintshire experience loneliness and social isolation. As our Volunteer Coordinator, you'll lead a project that connects people with friendship, support and their community. Working alongside an amazing group of volunteers, you'll help older people build confidence, improve wellbeing and live more connected lives.
About the role
We're looking for a Volunteer Coordinator to lead our Flintshire Befrienders project. You'll recruit, train and support volunteers, build partnerships and relationships across Flintshire, and ensure older people receive high-quality befriending support that helps reduce loneliness and improve wellbeing.
This is an ideal opportunity for someone who enjoys working with people, building relationships and making a visible impact in their community. A typical week might Include:
- Meeting a new volunteer who is interested in getting involved
- Matching an older person with a new befriender who can support them
- Attending a community networking event
- Supporting volunteers on a 1:1 level
- Writing progress updates for our funders and supporters
- Planning a social activity, or a celebration event
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
·Employee Pension scheme
·Life Assurance
·Cycle to Work Scheme
·Season Ticket Loan
·Employee Assistance Programme
·Enhanced sick and family leave.
·Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. You can contact us.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
Shaftesbury is a national disability charity that supports more than 4,000 children, young people and adults with a disability every year to live a life that truly adds up for them. That is at the heart of everything they do.
Their vision ‘all together better for disability’, is about working alongside the people they support so they can participate, contribute and be valued for who they are.
Their work is spearheaded by 1,500+ dedicated staff and volunteers who deliver a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland, around the clock.
To achieve their vision, they are looking for an Individual Giving Manager with a focus on acquisition to work alongside the Head of Individual Giving across regular gifts, appeals, lottery, raffle and other new products.
The Individual Giving Manager drives the recruitment of new supporters and supports the stewardship of warm audience, generating sustainable income for Shaftesbury. The proportion of acquisition focus v retention focus is likely around 70/30.
This role focuses on maximising long-term value through innovative and impactful multichannel campaigns including reactivating lapsed supporters, optimising supporter conversion and delivering engaging onboarding experiences. The Individual Giving Manager will work on growing regular giving, cash and gaming pipelines and manage exciting projects which could include digital, DRTV, face-to- face, telemarketing, direct mail and radio. The role will provide assistance to the Head of Individual Giving with all retention activity, including cash appeals and newsletters.
Shaftesbury is happy to consider fundraisers or officer level candidates looking to step up into their first manager level role. At present this role doesn’t line manage, so management experience is not necessary. The successful candidate will be able to demonstrate an enthusiasm for fundraising, supporter journeys and creative thinking and may have experience within a UK based charity in either IG and legacies, community fundraising, corporate or philanthropy.
This role is hybrid, with 4 days per month on average at either the Gateshead office or London office. The one role is being advertised twice to ensure candidates from both geographic locations see the role within their search remit and feel able to apply.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment using the information in the Candidate Pack to organise an informal screening call. Please note, we cannot progress candidates through to longlist without speaking with them, so please ensure you leave enough time to organise a screening call before the role closes.
If you need assistance with downloading the pack, please send an email to THINK and our team will support you.
Closing date for applications: Midnight Sunday 12th July
Stage 1 interviews are likely to be held on Tuesday 21st July and Stage 2 on Tuesday 28th or Friday 31st July.


