Information and support administrator jobs in surbiton, greater london

ummary

The Net Zero Carbon Programme team is seeking a Programme Administrator who would play a vital role in providing administrative support, particularly the Energy Action Plans project.

The Energy Action Plans project provides fully subsidised energy audits to over 1000 of the highest emitting churches and church halls, plus a follow-up grant of £3k to enable the parish to implement some of the Quick Win measures identified in the audit.

This role involves supporting the team in executing a diverse and ambitious range of projects and collaborating closely with dioceses and parishes.

The post holder will hold key relationships with project leads and management teams within the Net Zero Carbon team. They will provide excellent communication and organisational skills across these teams as well as across our wider network of internal and external stakeholders.

The role will report directly to the Net Zero Carbon Programme Officer. The post holder will maintain strong lines of communication with the wider NZC Programme team to develop, support, and maintain robust administrative and operations processes across all Net Zero Carbon Programme projects.

• Administrative Support to Programme/Project Teams by providing support in arranging meetings using MS Teams and Zoom as required, coordinating meeting schedules and organising room bookings.
• Data and Record Keeping - Review filing systems, where appropriate making recommendations to Programme Officer/Project Managers for improvements to how records are organised. This includes being GDPR complaint.
• Correspondence and Communications - Draft and/or proofread correspondence materials prior to sending.
• Energy Audit Project - Act as the first point of contact for enquiries relating to Energy Action Plans project (scheduling audits and grant administration), dealing directly with them where appropriate or directing them to appropriate members of staff.

• This is a 12-month fixed-term home-based role with the expectation to work from the primary office location - Church House 1-2 days a month for face-to-face meetings when required.

To be successful in this role, you will need to be/have:

• Substantial hands-on administrative experience involving multiple stakeholders.
• Experience in developing, implementing and maintaining effective administrative systems and processes.
• Experience in administrative support within a programme context.
• Strong Microsoft Excel skills and ability to use a range of tools for sharing key findings from data.
• Professional, cooperative and diplomatic manner, with the ability to work well both on own initiative and as part of a team.
• Extremely well organised with the ability to prioritise varied workloads, remain calm under pressure, and meet tight deadlines.
• Ability to develop good working relationships with staff at all levels and with diocesan officers.
• Relevant or transferable experience in project or grant administration.
• An understanding of the Christian faith and the structures and workings of the Church of England (Desirable).

Closing date for applications: 08th June 2025

Interviews: 16th June 2025

• A salary of £34,801 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We are a youth movement that empowers refugees and migrants to flourish in the place that they call home.

There are thousands of young refugees and migrants arriving in the UK every year. We believe in the unbounded potential of these individuals and are driven to help them thrive. 

Our residential experiences are at the start of this journey, allowing us to create a space where we can build a community, teach leadership skills and spark ideas. With the right support, our ambition is to ensure that young refugees and migrants have the agency to take control of their own lives.

We are looking for a highly organised and proactive Administrator to support the smooth running of our Programmes and Operations. This role is essential in ensuring that our logistics, partnerships, and communications run efficiently, allowing us to reach and support more young people. You will work closely with suppliers, referrers, and our internal team to coordinate key aspects of our programmes.

RESPONSIBILITIES

Programme & Operations Support

• Support the coordination of OSH’s residentials, events, and programmes, ensuring logistics run smoothly.

• Arrange bookings (e.g. facilitators, venues, catering, transport) to ensure contracts and payments are managed efficiently.

• Assist in staff recruitment and volunteer management with recruitment, interview scheduling, onboarding, inductions, organising meetings and receiving feedback.

• Manage resources in our lock up (based in Hornsey)

Administrative & Organisational Support

• Maintain accurate records, databases, and documentation to ensure compliance and efficiency.

• Handle general inquiries via email and phone, acting as a key point of contact for external stakeholders.

• Support the team with minute-taking in meetings.

Partnerships & Referrals

• Communicate with referrers (such as youth groups, schools, social workers, and community organisations) to ensure young people are referred and engaged in our programmes.

• Support with phoning participants and referrers to support them to complete sign up forms where necessary

• Track and monitor referral processes, ensuring smooth communication and follow-ups with referrers to maximise participation at our events

• Maintain good relationships with external partners such as venues, facilitators, transport companies and other organisations we work with. 

Finance & Compliance Support

• Assist with financial administration, such as processing invoices, logging donations, and tracking expenses.

• Ensure OSH meets data protection and safeguarding requirements, keeping records up to date.

Other duties

• Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights

• Other duties as may be required from time to time

IDEAL EXPERIENCE

• Strong organisational and administrative skills, with the ability to manage multiple tasks.

• Experience in the charity, youth, or refugee/migrant sector.

• Excellent communication skills, both written and verbal.

• Confident in communicating with external partners, suppliers, and stakeholders.

• Proactive, with the ability to take initiative and problem-solve.

• Strong attention to detail and accuracy in maintaining records.

• IT proficient, including experience with email, spreadsheets, and document management.

• Knowledge of financial administration (e.g. processing invoices).

• Understanding of and commitment to data protection principles and maintaining confidentiality. 

• Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.

YOUR APPLICATION

We believe that diversity simply makes for a stronger team. We aim to create a workplace that is welcoming for all, inclusive of ethnicity, disability, age, religious belief, marital status, pregnancy, sexuality or gender. In order to reflect the ethnic diversity of our participants, we are particularly encouraging applications from applicants who come from global majority backgrounds, or applicants who have lived experience of seeking asylum.

Successful application is conditional on references and the passing of an Enhanced DBS check.

Overcoming imposter syndrome

At Our Second Home, we know that self-doubt can hold people back from pursuing opportunities they’re more than capable of excelling in. The term “imposter syndrome” is often used to describe this feeling—the belief that one’s accomplishments aren’t legitimate or that they don’t truly reflect effort or ability.

We want to encourage anyone who is passionate about our mission and eager to take on a meaningful challenge to apply for this role, even if you don’t tick every box on paper. We value the unique skills, perspectives, and experiences each individual brings and are committed to supporting the right candidate to grow, thrive, and make a lasting impact alongside us. You might be exactly who we’re looking for!

This is a varied role, ideal for someone who enjoys working across lots of projects at the same time. Your main focus will be managing our staff training programme, supporting with the recruitment and onboarding of new staff and overseeing our office functions. You'll also look after some of our financial admin as well as providing some executive support for our Board of Trustees. We're a small team of 30 staff and the role is a hybrid, designed to support all aspects of the central functions of the Charity.

Your HR responsibilities (around 3 days a week), will be to:

• maintain accurate HR records for all staff
• manage and administer our HR platform, Employment Hero
• co-ordinate our annual training schedule, manage the training budget and oversee our external trainers
• lead on the recruitment and onboarding of new staff
• oversee our DBS Records
• develop and oversee staff inductions
• manage the timesheets and payroll for Ignition Brewery, the Charity’s trading subsidiary
• lead the organisation in becoming a Disability Confident employer
• contribute to the development of the our HR policies and procedures

Your admin responsibilities (around 2 days a week), will be to:

• act as the office manager, ensuring that staff offices are maintained in a neat and tidy fashion
• act as Secretary for the Board of Trustees and Risk & Finance sub-committee, organising meetings and taking minutes
• manage service users' personal account records
• send out monthly statements to parent-carers and follow up on overdue accounts
• support the CEO and Finance Manager with the development and roll-out of new digital platforms as the service grows
• organise staff events such as annual training days, Christmas parties, etc…
• monitor stock levels and order supplies
• manage petty cash
• maintain our public noticeboards
• answer telephone and email enquiries

You'll also support our service delivery team at major events (e.g. annual show, sports day, etc…) and establish and maintain excellent working relationships with parent-carers, external agencies, funders, local authorities and other external stakeholders.

What we need from you (the essentials):

• a minimum of one years’ experience working in a fast-paced administrative environment
• excellent communication and interpersonal skills
• good written skills, with an ability to produce reports and other relevant documentation using Microsoft Office and CRM systems
• strong organisational skills with an ability to plan ahead and work across different areas of the charity simultaneously
• an ability to maintain discretion and confidentiality
• meticulous attention to detail with an ability to perform tasks accurately and efficiently
• a flexible and ‘hands-on’ approach to your working practice, with a ‘can-do’ attitude
• a willingness to learn and an openness to feedback in order to improve your work

What we’d also like from you (the desirables):

• previous experience of working in a HR and/or admin team
• an ability to manage projects through to completion
• experience of working with neurodivergent adults and/or adults with learning disabilities in a voluntary capacity

Brighter Horizons believes that every adult is entitled to live freely of abuse, harassment and bullying and, as such, is committed to safeguarding and promoting the welfare of vulnerable adults. This post is subject to a satisfactory standard DBS check.

Job Title: Membership Administrator

Reports to: Membership and Elections Manager

Line reports: n/a

Contract terms: 35 hours per week, 12 months fixed term (maternity cover)

Salary: £29,895

Location: London based, with hybrid working

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose

 The Membership Administrator will support work relating to membership customer service, recruitment, retention, subscriptions, data management and communications.

The post requires strong attention to detail, experience in using CRM systems and excellent customer service and communication skills as the first point of contact in our membership team.

Main responsibilities

 Membership

• Respond to enquiries about membership by email and phone, and being the first point of contact for membership issues
• Process applications for membership ensuring applicants meet the criteria and provide correct documentation e.g. sponsors 
• Suggest improvements to the membership application process
• Ensure member information is up to date within the CRM
• Ensure membership pages of the website are up to date
• Facilitate access to membership benefits
• Providing mailing list for the publishers of the Eye journal
• Assist in the production of regular membership communications
• Provide reports for Council on the number and names of new members and those gaining fellowship by examination
• Assist in the production of promotional material for use at courses and events

Subscriptions

• Administrate Direct Debit process
• Apply bank transfer payments to member accounts
• Administrate collection process of overdue membership payments
• dministrate membership concessions and grade changes
• Respond to enquiries about subscription fees
• Respond to enquires re the annual renewal process

General

• Assist the Membership Elections Manager with arrangements for the College elections as appropriate
• Assist the Membership Elections Manager with attendance at various national marketing events to represent the College as appropriate
• Download CRM reports and presenting in information in various formats, e.g. inclusion of graphs
• Assist with the work of the membership working group including arranging meeting logistics, including dates, location and catering
• Assist with the organisation of meeting papers, including preparing the agenda, circulating papers and drafting minutes

To undertake other duties as required:

• Undertake any other reasonable duties as required, including occasional travel and overnight stays.

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidence-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

 

Person Specification

 

Knowledge, Qualifications and Experience

• Administration experience in a customer facing environment
• Experience of data processing
• Knowledge of Microsoft Office software
• Experience of working with CRM systems (please list all systems and experience level on CV)

Skills and Abilities

• Excellent communication skills, both written and verbal with the ability to relay key information and handle enquiries
• High attention to detail
• Highly developed organisational, prioritisation and time management skills
• Work on own initiative and respond effectively to new situations
• Professional attitude with strong focus on quality of service
• Work well within a team, with consideration for colleagues

Personal Qualities (Attributes)

• Commitment to equity and diversity and understanding of how this applies to own area of work
• Committed to own continuing professional development

Other requirements

• Discretion, tact and flexible attitude
• Understanding of GDPR requirements

Staff benefits

 We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working (2 days in the office, 3 from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
• One day of paid leave to move house

 Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development:

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel:

• Season ticket loan
• Cycle to work scheme

Wellbeing:

• Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health Cash Plan

How to apply

Please submit your 2-page CV and a 1-page covering letter. The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston, week commencing 23 June 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 16 June 2024.

We are looking for an experienced and inspiring leader and adviser to join our Information and Advice Service and lead our wonderful advice team. Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. Our Information and Advice Service aims to improve the quality of life of older people and their carers through the provision of independent advice and support.

Purpose of the role: 

· To lead and manage a team (staff and volunteers) to deliver an outstanding information and advice service to older Wandsworth residents and to retain our professional accreditations.

· To support older people with high levels of income deprivation and health inequality to successfully identify and access benefits, health and social care, and other services, such as scams awareness, as needed.

About the role:

Are you looking to kick-start or grow your career in Recruitment and HR, while making a real difference to people’s lives? Join us as a Recruitment Administrator and become a vital part of a passionate team committed to supporting the frontline of our services.

In this role, you’ll play a key part in keeping our services staffed and running effectively, helping us deliver life-changing support to the people who need it most. Working within a dynamic and friendly Recruitment Team, you’ll be at the heart of our hiring process, ensuring we attract and onboard the right people to drive our mission forward.

You’ll be the first point of contact for both internal colleagues and external candidates, providing high-quality customer service across every stage of the recruitment journey. From scheduling interviews and supporting hiring managers with expert guidance and resources, to managing new starter onboarding and responding to enquiries in the team inbox - your work will be varied, people-focused, and impactful.

You’ll also take ownership of the administrative tasks that keep our recruitment and onboarding processes running smoothly and compliantly, championing fairness, equality, and best practice at every step. Beyond recruitment, you’ll have the chance to contribute to exciting wider HR projects focused on Equity, Diversity and Inclusion (EDI) and organisational change - including helping to design and deliver training to hiring managers and teams across Single Homeless Project (SHP).

As part of our forward-thinking HROD team, you'll help ensure that every new starter is welcomed into SHP with positivity and a clear view of the meaningful career ahead of them.

This is a hybrid role with plenty of flexibility. You’ll mostly work from home, but will attend our Head Office in King’s Cross around 1–2 days per week to support interviews, attend meetings, or respond to specific business needs. Some weeks may be fully remote – it all depends on recruitment activity.

About you:

• Demonstrable experience of working in a busy office environment within Recruitment/HR with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking systems), payroll, HR and DBS services.
• A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
• A pro-active approach and ability to work using own initiative.
• Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
• Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
• Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
• Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 1st June at Midnight

Interview Date: Tuesday 10th and Wednesday 11th June online via Microsoft Teams

PLEASE NOTE: We may invite suitable candidates to interview as applications are received, please submit your application as soon as possible to be considered. We reserve the right to close the advert if the position is filled before the closing date.

Please note applications are reviewed for AI use in application questions. 

Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children.  Staff and Volunteers offer regular support including emotional and practical help to families in their own homes and specialist projects within the community.

We are recruiting for a part-time Administrator/ Finance Assistant who will work with the Manager and a small team to ensure the organised and efficient operation of the charity. You will need excellent administrative, organisational, IT and finance skills to provide administrative and financial support for all aspects of Home-Start’s work.  Experience of running payroll and using online accounting/payroll software would be beneficial.  Ideally suited to an excellent administrator who can develop into the finance role.  Training will be provided.

A good standard of education (GCSE, and relevant administration/ finance qualifications and/or experience), together with sensitivity and excellent communication skills are essential. You should understand and be committed to the role of the voluntary sector, be able to work in a small team, and demonstrate the ability of taking initiative.  An enhanced disclosure check will be required.

The closing date for applications is Monday 2nd June (11:59pm)

Interviews will take place during the weeks of 9th & 16th June 2025

For an informal discussion or for more information, please contact the office at the details on our website and our CharityLog profile.

Please note: Following Safer Recruitment standards, we do not accept CVs. Home-Start Epsom, Ewell and Banstead is committed to safer recruitment practice as an important part of safeguarding and protecting children and adults at risk.

Home-Start is committed to equality of opportunity and diversity and actively encourages applicants with different backgrounds and experiences.

Home-Start Epsom, Ewell and Banstead is a Company Limited by Guarantee No 8765689 and Registered Charity No 1156539

The External Relations Department’s aim is to deliver the gold-standard in stakeholder-centred engagement and messaging (within the UK education sector), in order to:

1. Position Charterhouse as a first-choice destination school for academically able pupils seeking a premium independent boarding-style education.

2. Engage effectively, creatively and consistently with all stakeholder groups (parents, alumni, pupils, staff, friends)

3. Deliver engagement, marketing, communications and events strategies which enable the School to proactively influence the decision making of all of its key audiences.

4. Drive significant additional value to all income generating elements of the School (pupil recruitment, customer satisfaction, donations, commercial activity.)

The overall purpose and responsibilities will include:

PA support - diary management, data managing, screening phone calls and emails, production of documents and briefing papers and expense claim.

Departmental administration which would inlcude processing donations and managing communications from alumni, parents, volunteers etc

Work setting: Hybrid
Salary: Between £29,000 and £31,500 per annum
Contract: 3-6 month FTC, full-time (37.5 hours per week)
Location: London
 
Are you an IT professional who is immediately available and experienced in Azure, SharePoint and Intune?
 
We are currently recruiting an IT Support Officer to support our client with they project. In this role, you will provide comprehensive IT services to staff and volunteers, including the setup and maintenance of hardware, software, networks, and telephone systems, as well as ensuring their security and efficiency. You will also support with the development of an IT manual for the organisation.
 
Your day-to-day duties will include:

• Implementing change requests.
• IT Documentation: Creation and maintenance of IT department processes, procedures, site documentation, and user guides.
• Technical Skills: Experience with Intune, SharePoint, and Windows 11. (ITIL and project management experience are desirable.)
• Device Setup: Configuration of laptops and mobile phones (with provided instructions).
• Physical Tasks: Occasional light manual handling (primarily laptops and network equipment).
• Travel: travel to various UK office locations.

 
Essential Skills: 

• Technologies: Proficiency in Azure, Intune and SharePoint.
• Documentation Skills: Experience creating and maintaining IT documentation (processes, procedures, user guides).
• Communication & Customer Service: Effective communication skills with demonstrable customer service experience.
• Technical & Administrative Proficiency: Demonstrable IT and administrative skills, including MS Office 365 and understanding of IT networks/infrastructure.
• Organisational & Time Management Skills: Excellent organization, planning, and time management skills.

 
Please note that there might be the need to work out of office time on occasions.
 
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

City & Hackney Carers is a warm, welcoming and inclusive organisation which aims to improve the quality of life for unpaid carers. A cornerstone of our organisation is the provision of information and advice, enabling carers to understand their rights and entitlements.

We are seeking a bi or multi-lingual advisor (Bengali, Urdu, Hindi or Turkish) to deliver face-to-face, telephone and e-mail advice to unpaid carers and the people they support.

This post would suit someone with some advice experience who is looking to develop their skills. Our team work in a hybrid way with some office and community based delivery and some home working.  

We seek a motivated, enthusiastic, self-starter who enjoys meeting people and being part of a team and wants to deliver the highest quality advice to unpaid carers

Please send in your CV and covering letter telling us how you meet the requirements of the person specification and we will select suitable applicants for interview. 

Interviews are planned for week commencing 16th June but candidates with the right experience may be invited to interview before the closing date. 

IPSEA training to Level 2 is required for this role.  Further training and qualifications will be offered and supported.

This role is to support SENDIASS - The Special Educational Needs and Disabilities Information Advice and Support Services and to lead on Youth Facilitator role.

Centre 404 is a leading charity based in North London with an excellent reputation for providing high quality services to children and adults with learning disabilities and their families. This role will be part of our Children, Young People, Families and Engagement service that works with family carers of children and adults who have a learning disability and offers advice, training, support and events throughout the year.

This is an ideal opportunity for an effective and confident individual to bring SEND expertise to the team within a supportive and collaborative environment.

The role will involve providing impartial information, advice and support to parents of children and young people, and young people themselves, who have Special Educational Needs and/or a disability so they can make appropriate, informed decisions about their education - in line with the SEND Code of Practice (2015) and relevant legislation.

You will obtain and process referrals and provide support and expertise at all points along the SEN journey for service users and their families.  You will partner with a range of other organisations; local and national, voluntary and community and will variably act as advocate, mediator, facilitator and supporter in the best interests of the children, young people and parents within the service

Knowledge of local authority processes, national policies and legislation and relevant SEND issues will be essential to this role alongside organisational expertise and a real desire to engage with users in order to create and deliver a range of events and activities as part of the sider Supporting Families team.

This is a potentially hugely rewarding role for an individual with significant experience of the SEND Code of Practice offering challenge, autonomy and opportunities for development within a growing organisation.

This post will work across Wales as part of the Cruse Bereavement Support Cymru team and will work alongside four other regional administrators to ensure the smooth running of administration across Wales for adults.This post will be responsible for communicating with bereaved clients and volunteers and carrying out assessments and speaking to bereaved clients each day. We are looking for someone with empathy, experience in therapeutic work, exceptional client service as well as the character and strength to work within the field of bereavement. This role will require travel for meetings in North Wales.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

Closing date for applications is 9 am on 2 June 2025. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that we will only contact successful applicants for interview. If you do not hear from us, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

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Y rôl

Bydd y swydd yn cynnwys gweithio ledled Cymru fel rhan o dîm Cymorth Profedigaeth Cruse Cymru. Bydd deiliad y swydd yn gweithio ochr yn ochr â phedwar gweinyddwr rhanbarth arall i sicrhau bod y gwasanaeth gweinyddol yn gweithredu’n ddidrafferth ledled Cymru. Bydd deiliad y swydd yn gyfrifol am gyfathrebu â chleientiaid sy’n galaru a gwirfoddolwyr, cynnal asesiadau a siarad â chleientiaid sy’n galaru bob dydd. Rydym yn chwilio am rywun ag empathi, sydd â phrofiad o waith therapiwteg, sgiliau gwasanaeth cleientiaid eithriadol yn ogystal â’r cymeriad a’r cryfder i weithio ym maes profedigaeth.

Sut i wneud cais

Mae rhaid i’ch cais gynnwys CV a llythyr eglurhaol yn amlinellu eich addasrwydd ar gyfer y swydd ac yn cyfeirio at y Swydd-ddisgrifiad a Manyleb y Person. Ni ddylai fod yn fwy na dwy dudalen o hyd.

Y dyddiad cau ar gyfer ceisiadau yw 9yb ar 2 Mehefin 2025. Rydym yn cadw’r hawl i gau’r hysbyseb yn fuan gan y byddwn yn cynnal cyfweliadau wrth i ymgeiswyr addas gyflwyno cais.

Noder: byddwn ond yn cysylltu ag ymgeiswyr llwyddiannus i drefnu cyfweliad. Os na fyddwch yn clywed gennym, yn anffodus nid ydych wedi cyrraedd y rhestr fer y tro hwn.

Mae Cruse yn croesawu ac yn annog ceisiadau gan bob grŵp gwarchodedig fel y diffinnir gan Ddeddf Cydraddoldeb 2010. Byddwn yn penodi ar sail teilyngdod.

Gwiriadau Cofnod Troseddol

Disgwylir i’r holl staff gwblhau gwiriad Cofnod Troseddol. Bydd angen i staff sy’n gweithio’n uniongyrchol â chleientiaid gwblhau gwiriad manylach. Rydym yn cydymffurfio â’r codau ymarfer perthnasol. Gellir eu gweld ar-lein: 

· Ymgeiswyr yng Nghymru a Lloegr: Cod Ymarfer DBS

· Ymgeiswyr yng Ngogledd Iwerddon: Cod Ymarfer AccessNI

Ni fydd euogfarnau blaenorol yn atal eich cais i weithio gyda Cruse rhag cael ei ystyried yn llawn. Mae ein Polisi Recriwtio Cyn-droseddwyr a’n Polisi Trin Data Gwirio Cofnodion Troseddol ar gael ar gais trwy e-bost.

Rydym yn cydymffurfio â’r holl ddeddfwriaeth diogelu data berthnasol ac yn prosesu eich data’n deg.   

The new Finance Administrator will join our small and friendly UK team for 15 hours a week, starting from June. They will be responsible for effective financial and legal activities of the UK team. 

• This role is for someone living in the UK. 
• The job is remote (working from home) with staff meetings in person every few months. Hours can be flexible.
• The initial contract is 12 months, but can be extended upon review.
• Salary is in the range of £26k-£27k (pro rata).

ABOUT MIDDLE EAST MEDIA: We are a Christian organisation producing media and empowering other content creators to move the people of the Middle East towards faith in Jesus Christ. Together with our teams and supporters, we’re using creative media to reach those who need it most—especially in places where sharing the message of Jesus is challenging.

Key Responsibilities

1.Regular Reporting

• Forecast and create monthly cash flow as requested. 
• Report on cash reserve levels with reference to the reserves policy.
• Produce timely and accurate management and financial accounts information, as requested by the Director or Trustees each month, with full explanation on significant areas and variances from budgets, using accrual accounting methods.
• Prepare and send quarterly & yearly reports to the financial team of the International Board.
• Produce other reports and recommendations as appropriate or requested. 

2.Budgets

• Help to generate annual budgets. 
• Work with staff and Treasurer to identify risks & opportunities to help deliver within the budgets. 
• Facilitate financial support and guidance to budget holders.

3.Audit and Year End

• Prepare the information for statutory annual accounts for the auditors.
• Liaise with external auditors or equivalent, as needed.
• Submit annual returns to the Charity Commission on time. 

4.Controls, Procedures, Systems

• Ensure accounting process remains compliant with the appropriate Charities SORP (Statement of Recommended Practice).
• Manage the annual report process to ensure a quality annual report is produced with an accurate and dynamic reflection on the year that the report refers to.
• Provide support in reviewing, monitoring and developing an appropriate and effective financial framework (policies, regulations, procedures and controls) that are in line with MEM’s strategy and values.
• Ensure financial processes and policies are up to date, communicated to and understood by the staff team and the Trustees. Ensure they are also in line with any regulatory requirements.
• Ensure appropriate risk management techniques and financial controls are embedded throughout the charity at strategic and operational levels. 

5.Donor Support

• Deal with any donor queries that come by email.
• Maintain up-to-date records of donors, field staff and other contacts in the MEM’s database. 
• Support the team with gift acknowledgements.
• Set up standing orders and keep records. 
• Process and record completed Gift Aid declarations, and regularly submit Gift Aid reclaims to HMRC.

6.Financial Administration

• Input all financial data (income and expenditure) into organisation’s CRM, accounting and other relevant software.
• Prepare and follow up suppliers’ invoices for payment. 
• Make payments for all authorised invoices.
• Process expense claims and make payments. 
• Manage the banking of income (cheques and cash). 
• Schedule transfer of funds to the field on a regular basis, making sure the transfer statements have the right codes. 
• Act as one of the signatories for the bank accounts making amendments, payments and being a first point of communication with bank as required. 
• Liaise directly with the outsourced payroll provider. Prepare, submit and issue P11Ds and ensure appropriate payment. 
• Manage pension details and ensure contributions for all staff are made on time.

7.Other Duties

• Provide support during the recruitment process.
• Collate staff timesheets, keep track of holiday and staff sickness in line with MEM policies.
• Prepare and check monthly payroll details before sending to the payroll provider, including sickness reporting etc.
• Manage incoming post and liaise with Mailbox administration (mail will be forwarded to your address).
• Be the primary contact with the Charity Commission.
• Determine the insurance needs and negotiate suitable policies on a timely basis.
• Contribute to the general operation and activities of MEM’s UK team, attending meetings as required, sharing knowledge and expertise.

HOW TO APPLY:

• Please send your CV with a cover letter including WHY THIS JOB APPEALS TO YOU.
• Applications close midnight Sunday 8th June 2025.
• Interviews early June. 
• Contact Jolita if you have any questions.

Rinova Ltd is an established and successful employee-owned company, with headquarters in Central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision, and we were granted funding under the Mayor’s ESF Academies Programme, to set up the Creative Academy. Since its launch, the project has successfully supported dancers to enhance their professional development and is now delivering a range of courses as part of the Mayors Adult Skills provision. 

Free accredited courses in Dance Leadership, Performance Skills and Investigating Enterprise Skills, offer learners the opportunity to develop their skills and potential career opportunities. 

This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations.

About the job

Rinova Ltd are currently seeking an experienced Dance Tutor and Learning Support Officer for their Creative Re Work Programme, with a background in the arts and creative sector, keen and able to work with young people and adults entering or re-entering the world of work.

The successful candidate will be committed to helping people achieve their potential and to assist with the delivery of our accredited courses in London locations. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. An understanding of the very specific barriers and considerations, that those within, (or transitioning into) the creative sector, face.

The successful candidate will also be required to be competent in collaboratively designing lesson plans, learner timetables and schemes of work.

In addition, be able to conduct learner reviews, competent marking abilities of learner portfolios, demonstrate effective administrative skills and deliver high quality information, advice and guidance.

The role will be offered initially on a part-time basis mainly working across London boroughs and the office, with the opportunity to work remotely on occasions. There may be potential for this to become a full-time post in the future. You will be required to complete a practical assessment as part of the interview process.

About us

Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.

We are an Approved Centre for the delivery of accredited courses with both NCFE and the Leadership Skills Foundation, Awarding Bodies. We have been awarded a Matrix Accreditation, which is recognition of our high standards of IAG delivery, and we have Centre of Excellence status from the Leadership Skills Foundation.

This is an ideal opportunity for someone who has experience in the arts, has developed excellent networks and understands the issues facing those entering the sector. The successful candidate will have a commitment to supporting individuals and want to be part of an organisation, which changes lives for the better.

Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.

Closing date: 17th June 2025

 

Job description

Delivery and line management

• To assist in the delivery of practical dance and performance skills classes as and when required.
• To manage a caseload of participants requiring Information, Advice & Guidance (IAG), mentoring and confidence building
• Completing appropriate action plans and reviews with participants
• To act as the single point of contact for small caseload of participants
• Complete marking of learner portfolios and reviews in a timely manner, ensuring high quality assurance standards
• To identify suitable referral partners i.e. universities, colleges, established networks, dance and community organisations from which to recruit course participants
• To communicate effectively with stakeholders, clients and team members
• To confidently deliver high quality teaching, information, advice and guidance
• To efficiently complete relevant paperwork, ensuring that accurate records are kept

Development of training materials and delivery

• To develop lesson plans, schemes of work and learner timetables that support delivery of the outcomes
• To provide resources relevant to individual courses
• To ensure that accurate records are kept for all sessions with appropriate sheets signed and stored
• To assist in the development of training materials to support the delivery
• To use available networks to recruit course participants from appropriate organisations
• To liaise with stakeholders and partners to develop effective referral mechanisms and future possible collaborations

 

 

 

Person Specification (skills knowledge and experience required)

Please address all points in your supporting statement and give examples

• Competent practical skills and/or experience as a performance artist. Dance conservatoire training, University education or equivalent with at least 3 years' experience.
• Practical experience of having worked within the creative industries and an understanding of the challenges faced by those either entering or transitioning within the creative sector.
• Some experience of working ( in a formal or informal capacity) with adults or young people aiming to access employment in the creative industries or wishing to retrain, would be an advantage.
• Existing networks which can be utilised to enable you to meet your targets in relation to recruitments and progression routes. Ability to develop networks in support of organisational goals
• Good IT skills and the ability to produce professional presentations and training materials
• Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint),
• Experience of designing content across various social media platforms and knowledge to be able to implement this in a work environment to promote the work of the projects
• Ability to work to tight deadline and targets
• Able to create engaging and motivating training materials
• High standard of organisation, written and oral communications skills
• Good understanding of the social and educational issues relating to a multi-cultural cohort and how this relates to learners
• Able to prioritise a diverse workload working to strict deadlines, pre-empt upcoming issues, and solve problems
• The successful candidate must be willing to work outside normal working hours on occasions and travel within London Boroughs to deliver at satellite locations