Information jobs
We have an exciting opportunity for an experienced data & analytics professional to join the Performance team in London.
Are you ready to make a different in a values-driven organisation?
Can you transform varied data into meaningful insights & communicate effectively with diverse audiences to enhance organisational performance?
Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?
If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role:
As a Deputy Head of Service for Performance & Quality you will:
- proactively analyse data from diverse sources, transforming it into powerful & useful insights for our service
- produce management information, impact analysis, service modelling & customer-focused performance tools
- monitor service performance & identify risks to support & enable data-driven decision-making & continuous improvement
- be a key member of a multi-disciplinary network of experts within Victim Support's London Management Team
- work in partnership with key stakeholders across London's criminal justice system such as the Mayor's Office for Policing and Crime (MOPAC), London's Police forces & the Ministry of Justice (MoJ)
Regular tasks will include:
- Producing monthly & quarterly reports for funders to evidence KPIs; identify trends, risks & service improvements
- Developing & iterating analytical pipelines to deliver high quality insight on service performance
- Meeting with front-line teams to explore service delivery & performance data
- Delivering insights & actions to stakeholders regarding service effectiveness
- Identifying areas of the service where data science & emerging technologies can be applied to improve efficiency, such as AI
- Collaborating with data professionals across Victim Support's national data function and within MOPAC's Data & Insight function
You will need:
- experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques
- extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau
- A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Head of Organisational Development (Internal Consultancy)
Salary: £80,000 - £90,000
Department: ? HR, Chief Operating Office
Hours: Full-time (we're happy to discuss flexible working arrangements)
Location: ?Stratford, London? ?Office-based with high flexibility (typically 1-2 days per week in the office)?
Closing date: 23:59 on 16th November
??This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found?
At Cancer Research UK, we exist to beat cancer.
??We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone determined, someone like you. ?
We have an exciting opportunity for a delivery-focussed Head of Organisational Development to join our brand new team.
In this role, you'll establish and lead the Organisational Development consulting team to diagnose organisational needs in order to design and deliver holistic solutions across multiple directorates and sites. You'll run a flexible pool of OD consultants and a clear intake/portfolio, partnering with HRBPs and CoEs to prioritise the highest-value work, sequence delivery, and make disciplined choices about where to deploy capacity for the greatest impact.
This is a role for a senior OD leader who can set clear practice, build confidence with stakeholders, and deliver results across office, lab and retail/field contexts. You'll bring coherence to how OD is commissioned and delivered, develop practical tools and playbooks, and create the conditions for change to take hold in day-to-day work.
In a supportive working environment, you'll discover something new every day, whether it's a new connection, a new method of engagement or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are.
What will be some of the main responsibilities?
Leads a high-performing internal consulting team, managing workload, priorities, and capacity in partnership with HR Business Partners and Centres of Expertise.
Sets and maintains high standards for Organisational Development consulting, using playbooks and quality reviews tailored to different working environments, including multiple settings.
Oversees the diagnosis, design, and delivery of complex Organisational Development interventions for the Directorates, such as operating model changes, team development, and capability building.
Supports the work of the Centre of Expertise by designing and delivering organisation-wide interventions to deliver the People Plan priorities.
Coordinates blended delivery teams and external partners, ensuring timely, cost-effective delivery and strong outcomes.
Tracks and reports the impact of Organisational Development interventions, capturing lessons learned and feeding improvements into CRUK's frameworks and toolkits.
Coaches leaders and teams through change, building confidence and capability to sustain improvements over time.
Manages and develops the Organisational Development consulting team, building a diverse pipeline of talent and ensuring inclusive, ethical, and psychologically safe practice.
Uses strong stakeholder management and communication skills to influence decisions, secure sponsorship, and align delivery with strategic priorities.
What skills are we looking for?
Proven Organisational Development consulting experience in complex organisations, with strong judgement across diagnosis and design for culture and team-effectiveness challenges.
Team effectiveness expertise, with a track record diagnosing team dynamics and operating rhythms, strengthening purpose, roles and accountabilities, decision-making and cross-boundary collaboration.
Portfolio & service leadership experience: running intake/triage, prioritising against strategy, balancing capacity/skills, managing interdependencies and setting clear service standards.
Scale and quality assurance capability: turning designs into reusable playbooks/briefs with acceptance criteria; running proportionate Quality Analysis and learning loops to improve methods over time
Drives change adoption by embedding new ways of working, using sponsorship, stakeholder engagement, communications, and reinforcement strategies.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
One in seven babies is born premature or sick and needing care on a neonatal unit. This isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
Bliss is the UK’s leading neonatal charity: our vision is that every baby born premature or sick has the best chance of survival and quality of life.
Role Summary
The Bliss Scotland Baby Charter Programme Officer supports the 14 neonatal units across Scotland to deliver our Bliss Baby Charter programme. The Baby Charter is a national accreditation programme being undertaken by many neonatal units in the UK. It aims to improve outcomes for babies born premature or sick by encouraging neonatal healthcare professionals to involve parents in the care of their baby.
Bliss Scotland was established in 2009 to provide support to the 6,000+ babies born premature or sick in Scotland every year, and their families. Bliss Scotland is part of Bliss, the UK’s leading charity for babies born premature or sick and is registered with the Scottish Charity Regulator (OSCR).
The Bliss Scotland Baby Charter Programme Officer plays a key role in encouraging neonatal healthcare professionals to improve their practice to ensure parents/families are as involved as possible in the care of their baby. The role supports neonatal units to bring about change and work towards Baby Charter accreditation. This involves assessing neonatal units against national standards using the digital Baby Charter audit tool, delivering assessments and working as part of the Baby Charter team to continually develop and improve processes
- Location: Home Based (Scotland) with occasional travel to Neonatal Units across Scotland
- Salary: £29,041 FTE (£17,425 pro-rata for 21 hours)
- Terms: 21 hours a week, fixed term for 1 year
This role is home based, in Scotland, and will require some travel to units across Scotland. We anticipate that the postholder will travel to units roughly once per every 1-2 months. Bliss operates a flexible approach to travel for work and we are open to discussions about frequency and timings of travel
Role Details
This is an excellent opportunity for someone:
•To work with the Programme Lead and other Baby Charter Programme Officers to support units across Scotland, providing feedback on units’ audits and supporting the development of action plans to address identified areas for improvement.
•To lead on the delivery of assessment visits with units.
•To be an active and involved member of the Bliss Baby Charter team, supporting team members to embed plans in line with Bliss’ strategic aims, and continuously improving what we do.
•To lead on specific areas of improvement of the Charter.
•To engage effectively with neonatal healthcare professionals across Scotland
•To work intentionally to tackle health inequalities: supporting the Bliss Baby Charter and other Bliss programmes to work towards more equitable outcomes in neonatal care for all babies and families
The ideal candidate will be able to demonstrate the following skills and experience:
•Excellent interpersonal skills, with experience of communicating and building relationships with a range of stakeholders, using a high level of professionalism
•Excellent written and verbal communication skills
•Demonstrable time management and organisational skills, and ability to coordinate several tasks at the same time and prioritise effectively across a busy workload
•Understanding of how to use service-user feedback to continuously improve services and innovate
•Attention to detail, and experience of capturing and reporting on progress
For more details please view the job description and person specification.
Don’t meet every single requirement?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles.
How to apply
Interested applicants are requested to submit the following documents.
•Your CV (please ensure this does not include your age, gender or any other personal characteristics)
•Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
Recruitment Timeline
•The deadline for applications is 9am on Monday 24th November
•First round interviews will be held virtually on w/c 1st December and Second round interviews on w/c 8th December
The client requests no contact from agencies or media sales.
Salary: £34,434 starting salary (salary range will increase due to max £37,280 via the length of service) per annum (pro rata where applicable).
Contract: Fixed Term until 30 June 2026
Hours: Part-time, 28 hours per week (excluding lunch breaks)
Location: This role is a 4 day a week role, of which 3 fixed days of Tues-Thurs MUST be on-site at The Refugee Support Centre, Liverpool. 1 day, Monday can be working from home or from our Manchester office.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
To succeed in the role you will need to demonstrate:
- Demonstrate an understanding of the issues facing refugees integrating to a new community.
- Experience, commitment and understanding of the importance of cultural diversity.
- Ability to recruit and manage volunteers .
- Ability to carry out assessments and action plans with individuals and provide information and signposting.
- Experience and understanding of how to provide high quality face-to-face community-based group work and demonstrable knowledge of good practice approached to group work.
- Ability to develop projects in partnership with other organisations, community groups, voluntary/statutory agencies and experience of doing so.
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- An understanding of Refugee / Diaspora Communities and insight into how to collaborate with a range of providers to support them.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 on 23 November 2025
Interviews: 4 December 2025 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Harlow, Essex. Easily commutable from London Liverpool Street/Tottenham Hale Station. We offer a free minibus service from Harlow Town Train Station and free parking onsite.
Hours: Full-time position, Blended working arrangement could be considered, with two days a week working from home.
Reports to: Transport Solutions Manager.
About the role:
At the Motability Foundation, we fund, support, research and innovate so that all disabled people can make the journeys they choose.
We’re building a Transport Solutions Team that can work flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. This includes a growing portfolio of projects tackling key challenges like inclusive EV charging, complex community transport funding opportunities, and large-scale research such as the National Centre for Accessible Transport.
We are now recruiting several Grant Managers to join this team and help us deliver our vision. This role works within a dedicated team to assess grant applications from charities and organisations applying to the Motability Foundation for grant-funding to support their work in the disability transport sector.
This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people and to work on some of the most interesting and impactful projects in the sector.
What you will be doing:
- Manage grant delivery, including assessment, due diligence, contracting, monitoring, and closure, across our funding rounds.
- Engage with all levels of applicant and grantee organisations to understand their work, assess their proposals, and provide support and challenge to strengthen delivery and outcomes.
- Undertake financial, reputational, governance, and operational due diligence in line with our policies and risk appetite.
- Produce high quality assessments of applications for review by our grant panels, including award recommendations.
- Work with applicant organisations to develop and agree contractual grant agreements.
- Manage and monitor multi-year grant awards to ensure objectives and KPIs are achieved within agreed timescales and budgets.
- Ensuring all of our data records are kept up-to-date including reconciling payment schedules to grant records.
- Work closely with colleagues across the TST to provide insight from delivery into programme development, and to learn from others’ work across research, innovation and partnerships.
- Staying abreast of key issues facing the disability and transport sectors, to understand how these shape and influence applications to Motability’s grant programmes.
- Support delivery of non-traditional funding mechanisms such as challenge prizes, research calls, or commercial commissioning approaches, contributing to assessment and management.
Your experience:
- Experienced in assessing, managing, monitoring and evaluating grant applications or similar roles related to charitable grant making.
- Understanding of not-for-profit structures, including charities, social enterprises and other not-for-profit organisations.
- Experience in writing a variety of styles including academic, reports, and impact.
- Demonstrable ability to prioritise when faced with a continuous flow of applications and variable work load.
- Experience of effectively engaging at all levels within applicant organisations leading discussions where necessary.
- Good with numbers, and the ability to understand and interpret budgets and accounts.
- Able to engage with grant applicants and build an ongoing positive rapport.
- Strong IT skills including experience working with the MS Office suite.
- Experience within the disability sector and/or direct or indirect experience of the mobility challenges faced by disabled people would be advantageous, but not essential.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Director, Fair Digital Finance.
Consumers International unites over 200 member organisations in more than 100 countries. As the independent voice for consumers worldwide, it works with Members and partners to advocate for safer, fairer, and more sustainable markets, from digital goods to financial services, from data protection to consumer rights in the digital economy.
This is an exciting full-time role offered on a fully remote basis. The post is a fixed-term contract (3 years with possibility for extension, subject to funding).
This is a pivotal and entrepreneurial leadership role at the heart of Consumers International’s global programme on digital finance. The Director will shape and deliver the next phase of the Fair Digital Finance Accelerator – the organisation’s flagship global initiative to strengthen consumer protections in instant interoperable payment systems and related digital financial services. Working closely with the Director, Digital Rights, you will drive internal synergies and ensure alignment across teams, while leading a global programme that influences regulators, financial service providers, and policymakers. You will manage and grow an international team, build new initiatives and partnerships, and secure resources that sustain and expand the reach of Consumers International’s work. Representing the organisation in high-level forums, you will also champion innovation in consumer advocacy and ensure tangible impact in markets around the world.
We are seeking a strategic and confident leader with deep expertise in digital finance and consumer protection. You will bring a track record of delivering complex international programmes that drive measurable change, from regulatory reform and research initiatives to global advocacy and coalition-building. Skilled at navigating multi-stakeholder environments, you will be comfortable engaging with consumer associations, foundations, regulators, and financial service providers alike. Entrepreneurial and creative, you will thrive in a fast-moving, collaborative setting, able to translate strategic vision into concrete outcomes. Above all, you will bring the foresight, integrity, and influence to position Consumers International as the trusted global voice for consumers in the digital finance space.
To apply, please submit your up-to-date CV by 09:00 (UK time) on 13 November 2025. As applications will be reviewed on a rolling basis, we encourage early submissions, as the vacancy may close ahead of the stated deadline. Shortlisted candidates will receive the full job pack, be invited to a role briefing, and asked to provide a tailored cover letter.
Please note that only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Guided by universal values of Humanity, Solidarity, Community, Charity and the Common Good, the Charity is growing community fundraising to increase impact nationwide. The team is now looking to appoint a Community Fundraising Lead - Acquisition, and Prospectus is leading the search.
Community Fundraising Lead - Acquisition
Part time, 21 hours per week over 3 days
Hybrid - Midlands base with frequent travel to supporter locations (Home Counties/Midlands); occasional travel to Leamington Spa Head Office
£28,000-£34,000 per annum (FTE)
The Community Fundraising Lead will recruit, inspire and support volunteers, delivering sustainable income growth while balancing hands-on fundraising with the development of long-term initiatives. Working closely with Marketing and Income Generation teams, you will collaborate on projects, cultivate pipelines and develop leads to maximise fundraising activity and donor acquisition across communities, groups and local businesses.
Reporting to the Head of Fundraising, you will implement a community fundraising strategy across diverse networks; designing engaging activities, stewarding supporters, and leveraging national campaigns and events. You'll champion excellent supporter care, build visibility for Life in local settings, and use data and insights to evaluate performance and scale what works.
The successful candidate will be an ambitious, proactive relationship-builder with experience of community or volunteer-led fundraising. You'll bring creativity and confidence engaging people at all levels, a track record of delivering against income targets, and the organisational skills to juggle multiple projects while maintaining high standards of compliance and supporter experience. Alignment with the Charity's values and mission is essential.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Nature-based Solutions Officer
Salary: £31,926 per annum
Contract: Full-time, six-month fixed-term (with the possibility of extension)
Location: Home-based (fully remote) with occasional UK travel required
Hours: 37.5 hours per week (option for four days per week)
Driving licence and access to a vehicle required
The 15 UK National Parks are among Britain’s most cherished landscapes — places that connect people with nature, inspire wellbeing, and play a vital role in tackling the climate and biodiversity crises.
Prospectus is proud to be supporting our client in the search for a Nature-based Solutions Officer to join their growing team. They are a small, entrepreneurial organisation dedicated to growing the UK National Parks family’s impact, resources, and influence.
The Nature-based Solutions (NbS) team helps identify, develop, and deliver projects that restore nature and attract at-scale private investment through award-winning initiatives. This role will play a key part in growing the pipeline of nature-led projects across the UK’s National Parks, supporting project development and collaboration with a range of partners.
About the role
As NbS Officer, you will:
- Manage and monitor the NbS project pipeline, gathering and analysing data and reports.
- Build strong relationships with project teams across the 15 National Parks.
- Support the development of tools such as GIS mapping to enhance data management and insight.
- Assist with event planning, stakeholder meetings, and knowledge-sharing activities.
- Contribute to research and horizon scanning for funding and investment opportunities.
About you
You will be a highly organised and collaborative individual with excellent communication and analytical skills, strong attention to detail, and a genuine passion for nature recovery. You may have experience working in land management, an environmental NGO, or a similar setting, and ideally some exposure to nature-based solutions or environmental projects.
You’ll thrive in a remote working environment, able to manage your time effectively, and will bring an enthusiasm for the mission of the National Parks. A full UK driving licence and access to a vehicle are required for occasional travel across the UK.
Why join NPP?
You’ll be joining a small but ambitious and supportive team that’s helping shape the future of nature recovery and sustainable investment across the UK. The organisation offers:
- 25 days’ annual leave plus 8 public holidays
- Flexible working and wellbeing support
- Company pension scheme
- Learning and development opportunities
As a specialist recruitment practice, Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.
To apply, please submit your CV. Cover letters are not required at this stage. Should your experience align with the role, we’ll provide the full job description and arrange an introductory conversation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations.
Job Purpose
Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.
Key Responsibilities
- Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
- Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
- Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
- Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
- Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
- Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
- Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
- Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
- Contribute to team meetings, process improvements, and the development of best practice.
Person Specification
· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.
· Proven experience in legacy administration within the charity sector or in probate and estate law.
· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.
· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.
· Skilled in interpreting wills, estate accounts, and related legal documents.
· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.
· Proficient user of Microsoft Office and customer relationship management (CRM) systems.
· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.
· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please outline your experience working with legacies and specify your certification within your cover letter.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community.
You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values.
This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow.
Core Responsibilities
1. Hosted Partner Onboarding and Development
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Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems.
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Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities.
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Ensure all onboarding documentation, contracts, and systems are completed accurately.
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Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation.
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Track onboarding milestones and ensure timely transitions from application to full hosting.
2. Hosted Partner Journey Development
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Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal.
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Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services.
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Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values.
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Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows.
3. Partner Communication and Engagement
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Maintain consistent, high-quality communication with partners throughout the onboarding and early development process.
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Ensure partners have access to the right guidance, templates, and training resources.
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Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement.
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Contribute to the Project Hosting Bulletin and updates for new HPs.
4. Documentation, SOPs, and Training
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Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management.
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Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes.
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Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle.
5. Risk Identification and Escalation
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Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks.
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Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation
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Maintain accurate documentation of risk assessments and onboarding decisions.
6. Collaboration and Service Improvement
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Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs.
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Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems.
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Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience.
7. Growth and Learning Areas (Development Focus)
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Develop leadership in onboarding design and service improvement.
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Contribute to testing and adoption of HOSTHub features that enhance the HP journey.
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Support the Partnerships Circle in developing standardised partner support materials.
Required Experience
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3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment.
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Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners.
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Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts.
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2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data.
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Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically.
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Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency.
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Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences.
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Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously.
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Experience handling compliance checks, screening, or due diligence processes is highly desirable.
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Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Residential Support Worker (1059)
Do you have the ambition to make a meaningful impact on the lives of autistic children and young people?
At St. John's, we've been making a positive difference in the lives of children and young people for nearly 140 years. We are now looking for an incredible Residential Support Worker to help us continue making that difference!
As a Residential Support Worker, you will work under the supervision and guidance of the Care Management Team, Senior Residential Support Workers, and Therapy Teams. You will support learners in all residential houses and the community, assisting with social and academic activities.
Our aim is to ensure all learners have equal opportunities to develop their independence and social skills, preparing them for adult life.
What will you be doing?
- Supporting learners with self-care and independence skills such as eating, drinking, washing, bathing, using the toilet, managing incontinence, dressing, mobility, and medication administration.
- Ensuring learners' care files are kept up to date and accurate.
- At the start of each shift, reviewing communication and log books, and liaising with staff at handover to ensure learners' needs are well documented and addressed.
- Establish supportive relationships with learners and encourage the development of stable relationships.
- Promote the emotional health and self-esteem of learners and support them through changes in their living situation and personal circumstances.
- Accompanying learners into the community to take part in social and recreational activities such as bowling, cinema trips, and dining out, helping them build confidence and enjoy meaningful experiences beyond the college setting.
In return, we offer a fantastic working environment, generous holidays, career development opportunities, and more!
Please note that sponsorship for this role is not available at this time.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Documents
- Residential Support Worker - Day St J (002) - 2025 (1).pdf (457.51 KB)
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Volunteers Coordinator - Maternity Cover (12 Months)
Location: Central London - OFFICE BASED role
Salary: £33,524 per annum (including London Weighting)
Contract: Full-time, Fixed Term (35 hours/week)
Your new company
This well-established, values-driven charity based in Central London is committed to supporting vulnerable communities through inclusive, person-centred services. With a strong reputation for impact and innovation, the organisation offers a collaborative and supportive working environment where staff are empowered to make a real difference.
Your new role
As Volunteers Coordinator, you'll lead the coordination of a dynamic volunteer programme, ensuring volunteers are recruited, inducted, trained, and supported effectively. You'll work closely with service teams to shape meaningful volunteer roles, maintain accurate records, and deliver engaging development opportunities. You'll also take the lead on planning two major volunteer celebration events annually, helping foster a culture of appreciation and inclusion.
What you'll need to succeed
We're looking for someone with:
- Proven experience managing volunteers across recruitment, onboarding, supervision, and retention.
- Strong understanding of volunteering policies, processes, and relevant legislation.
- Excellent communication and relationship-building skills across diverse audiences.
- High-level organisational skills with the ability to manage competing priorities.
- Confidence using IT systems including Microsoft Office and volunteer management platforms (e.g. Better Impact).
- Experience designing and delivering training and development sessions.
- A proactive, problem-solving mindset and ability to work both independently and collaboratively.
- Commitment to confidentiality and professionalism.
What you'll get in return
- Competitive salary with London Weighting
- 34 days annual leave including bank holidays
- Pension scheme and employee benefits
- A supportive and inclusive workplace culture
- Opportunities for professional development
- The chance to make a meaningful impact in the community
What you need to do now
If you're passionate about volunteer engagement and want to be part of a purpose-led organisation making a real difference, we'd love to hear from you. Submit your CV today to take the next step in your career.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Grounded in universal human values of Humanity, Solidarity, Community, Charity, and the Common Good, the Charity is growing its individual giving to increase impact nationwide. The team is now looking to appoint an Individual Giving Manager, and Prospectus is leading the search.
Individual Giving Manager
Full time, 35 hours per week
Home based (occasional travel to Leamington Spa Head Office)
£36,000-£40,000 per annum
The Individual Giving Manager will drive and deliver the Charity's ambitious fundraising strategy across all individual giving streams. You'll create, test, monitor and evaluate multi-channel appeals and campaigns; lead on Legacy and In-Memory programmes; and manage lottery, raffle, and associated products; building strong pipelines, journeys and propositions that inspire support for their mission.
Reporting to the Head of Fundraising and working closely with Income Generation and Marketing colleagues, you will champion an excellent donor experience; maximising retention and lifetime value while acquiring new supporters at sustainable ROI. You'll use data-led insights, segmentation and test-and-learn methods to optimise performance, ensure compliance and best practice, and embed robust reporting across the portfolio.
The successful candidate will bring demonstrable experience of delivering and growing individual giving, with a track record in audience segmentation, copy and creative development, journey mapping, and campaign evaluation. You'll be collaborative, values-driven, and comfortable working cross-functionally to deliver against income targets while safeguarding supporter care and brand integrity.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
HR Manager
Salary: £37,505 per annum (with further increment rises available per annum)
Working pattern: 5 days per week (36.5hrs)
Location: Leeds. Hybrid working is available but a regular presence (3 days in the office) is essential.
Contract: Permanent
Atkinson HR is proud to be partnering with Leeds University Union (LUU) to recruit their new HR Manager, a vital role leading HR operations and supporting the wider People & Culture strategy.
About Leeds University Union
Leeds University Union (LUU) is an independent education charity led by, and for, students.
LUU is central to the University experience and works to support all aspects of student life for their 39,000 students studying at the University of Leeds. Located in a vibrant city, LUU is an ambitious and diverse organisation, committed to supporting every student at the University of Leeds in achieving personal success.
LUU support students through a variety of services including academic representation, campaigns on issues that matter to them, wellbeing services and supporting student communities. They also host a number of events throughout the year and operate a variety of eating and drinking venues for everyone to enjoy.
About the role
As HR Manager at Leeds University Union (LUU), you’ll lead the delivery of high-quality HR operations that support our people and drive our organisational goals. From recruitment and onboarding to payroll, systems, and compliance, you’ll ensure our HR services are efficient, inclusive, and aligned with LUU’s values.
Working closely with the Director of People & Culture, you’ll manage and develop a talented HR team, providing expert guidance across all areas of people practice. You’ll play a key role in shaping how we deliver HR, including supporting new systems and process improvements, while building strong relationships across the organisation to help our managers and teams thrive.
The successful candidate won’t necessarily need to come from the Higher Education sector, will need to demonstrate a strong track record in building high-performing teams, delivering projects, and championing inclusivity.
How to Apply
Please click 'Apply' to be redirected to our website, where you can download the Candidate Information Pack and apply.
For an informal conversation about the role and the application process, please contact our recruitment partners at Atkinson HR Consulting.
Key Dates
Closing date: 24th November 2025, 9.00am
Interviews (In-person in Leeds): 8th December
REF-224 898
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic health charity to find their Senior Events Officer.
The charity offers a flexible working environment, with hybrid working and an expectation to work from their Hampshire office 2 days per week.
Reporting into the Challenge Events Fundraising Manager, you will take the lead in planning and delivering a portfolio of high-profile fundraising events that inspire, engage and make a real difference. You will oversee event logistics and marketing, as well as managing budgets and nurturing supporter relationships.
Key Responsibilities:
- Lead the planning, management, and delivery of a varied portfolio of fundraising and challenge events, for example:
Cambridge Half Marathon | The Big Half | London Landmarks Half Marathon | Manchester Half Marathon | Virtual Challenges (Marathon May, October Dog Walk) | Great North Run | Cardiff Half Marathon | Do your own thing | plus other events as agreed
- Oversee event budgets, monitoring costs and ensuring financial targets are met.
- Line-manage, coach and support team members to ensure team success.
- Develop and implement marketing and recruitment strategies to maximise participation and income.
- Deliver exceptional supporter experiences, ensuring participants feel valued and inspired.
- Build and maintain strong relationships with suppliers, agencies and partners.
- Ensure all events comply with health, safety, insurance and risk regulations.
- Evaluate event performance and produce insightful reports to drive continuous improvement.
Person Specification:
- Experience in a fundraising or events role, with a proven ability to deliver successful events.
- Proven experience in organising challenge events, using creativity and strategy to maximise participation and revenue.
- Excellent project management skills – you can manage multiple events and deadlines to successful outcome.
- Excellent writing and presentation skills with the ability to interpret and communicate complex information.
- A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
- Experience managing budgets, ensuring expenditures is within agreed parameters.
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.





