Information officer volunteer volunteer roles in Mayville estate, greater london

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Trustee Recruitment

Age UK Redbridge, Barking and Havering

Become a trustee for Age UK Redbridge, Barking and Dagenham and Havering (Age UK RBH)

We are seeking new trustees to strengthen our Board and help shape the future of vital services for older people across our three boroughs.

We are looking for dedicated, passionate people, of all ages, with a range of professional and life experience, to join the Age UK RBH Board of Trustees.

You'll join a trustee team with a vast amount of personal and professional experience across a whole range of fields.  You’ll be warmly welcomed, participate fully in the governance of our charity and all that entails, and supported to develop your skills.

We'd love to hear from you whether you're an experienced trustee or have never been one. It's just important that you're passionate about creating a fair and equal society for older people and can embody our values.

What we are looking for:

· Previous committee experience and abilities to work in a team

· Professional or voluntary skills and experience covering areas such as supporting older people, caring, finance, communication, property, Human Resources.

· People who live in one of our 3 core boroughs or work or have family connection to one of them or an interest in supporting older people in Redbridge, Barking and Dagenham and Havering

· Commitment to diversity and inclusion

It is not essential to be an older person yourself (due to a majority of older people on the existing board).

We are particularly keen to recruit trustees with experience in one or more of the following areas that are underrepresented on our board:

· Legal – governance, compliance, contracts, safeguarding

· Human Resources – workforce development, wellbeing, organisational culture

· Local Authority/Public Sector – commissioning, partnership working, policy insight

· Data and Digital – evidence‑based decision making, data governance, innovation

· Social Enterprise/Business Development – income generation, sustainability, entrepreneurship

· Commissioning and Contract Management – strategic commissioning, outcomes framework

We're actively looking to improve the diversity of our Board of Trustees, so we'd especially like to hear from people from diverse backgrounds and under-represented groups.

Time commitment

There are six Board of Trustees Meetings in the year usually on a Friday afternoon and additional training days as required.

Contact

To register your interest in becoming a trustee please email your CV with a short paragraph stating why you are interested in the role to chair

We will invite you for a conversation and provide further information about becoming a trustee.

Closing date: 31st January 2026

Interviews: Week beginning 9th February 2026

For more information please email:

Alima Qureshi, Chair of the Board of Trustee

Andreea Albu, Chief Executive

Age UK Redbridge, Barking and Havering

Chair of the Board of Trustees recruitment

Age UK Redbridge, Barking & Dagenham and Havering (RBH)

Age UK RBH is seeking an outstanding leader to serve as Chair of the Board of Trustees, guiding our charity through its next phase of growth, resilience, and impact for older people across our three boroughs.

About Us

Age UK RBH is a trusted local charity supporting older people across Redbridge, Barking & Dagenham, and Havering. We deliver vital services that promote independence, wellbeing, and dignity—from advice and information to social activities, home support, and specialist care. With a strong reputation for quality and compassion, we are proud to be a lifeline for older residents and their families.

The Role

As Chair, you will:

· Provide strategic leadership to the Board of Trustees, ensuring effective governance and accountability.

· Champion our mission and values, safeguarding the charity’s commitment to inclusion, equity, and measurable impact.

· Support and challenge the Chief Executive and senior team, acting as a critical friend and strategic partner.

· Represent Age UK RBH externally, building partnerships with funders, local authorities, and community organisations.

· Ensure the charity remains financially sustainable and operationally strong, delivering excellence for older people.

Who We’re Looking For

We are seeking a visionary leader with:

· Experience of chairing boards or holding senior governance roles.

· Strong understanding of charity governance, financial stewardship, and risk management.

· Excellent communication and influencing skills, with the ability to inspire confidence across diverse stakeholders.

· Commitment to equity, inclusion and diversity.

· Passion for improving the lives of older people and strengthening communities.

What We Offer

· The opportunity to shape the future of a respected local charity.

· A collaborative, committed Board and senior team.

· The chance to make a tangible difference to thousands of older people across East London.

Time Commitment

This is a voluntary role, with reasonable expenses reimbursed. The Chair is expected to commit around 2–3 days per month, including Board meetings, sub-committees, and external representation. There are six Board of Trustees Meetings usually on a Friday afternoon and additional training days as required.

How to Apply

If you believe you can bring strategic vision, governance expertise, and a deep commitment to older people, we would love to hear from you.

Please send your CV and a short supporting statement (no longer than 2 pages) outlining your interest and suitability to 

Closing date: 31st January 2026

Interviews: week beginning 9th February

For more information please email:

Alima Qureshi, Chair of the Board of Trustees

Andreea Albu, Chief Executive

Age UK Redbridge, Barking and Havering

Help our charity to create new Allotment sites!

Green Allotments is a small, national, charity on a mission to create new allotment sites in England and Wales. 

We are currently looking for lovely volunteers for various roles which are all home-based:

Volunteer Desk-based Researchers (Our most popular volunteering role!)

Occasional professional/specialist micro-volunteers

Landscape Architect

Social Media Supporters

Welsh Language Translators / Gwirfoddoli Cyfieithwyr Cymraeg

There are no set hours when volunteering for us and you can turn down anything that you are offered. Obviously, we will treat you with dignity and respect.

We do not anticipate that you will incur expenses in this role. We expect our volunteers to already have an internet connection and be willing to use that as part of their volunteer role with Green Allotments CIO.

(At present we are unable to accept applications from under 18s, although we hope to be able to do so in the future as our charity grows)

Inclusive Boards is delighted to be supporting Lambeth Links in their search for their CEO.

Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community.

Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first EuroPride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change.

As CEO, you will lead the operational and strategic running of the charity, make sure that the organisation runs well every day and that it has the people, systems and income to grow.

The ideal candidate will have :

• Significant experience of leading at senior level in a charity, social enterprise, public or community organisation. This might be as a Chief Officer, Director or Head of a significant function with clear accountability for people, budgets and organisational performance.
• Experience of working directly with or supporting a Board of Trustees or similar governing body, including preparing papers, giving honest advice and implementing decisions.
• Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation.
• Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice.

​​​​How to Apply

If you wish to apply for this position, please supply the following by 11.59pm on 21/12/2025:

• A detailed CV, setting out your career history, with responsibilities and achievements. 
• A cover letter (maximum two sides of A4) highlighting your suitability for the role. Please explain how you meet the essential criteria and give one or two examples that show how you have already operated at, or very close to, Chief Officer level. For example, leading an organisation or major function, managing whole organisation budgets or income plans, or steering a Board or governing body through a key decision. 
• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.

Overview

Could you make a difference as a volunteer Digital Champion? 

We are looking for people with a good understanding of how to use computers,

smart phones and tablets to give peer support to people who are new to these

devices. You will help them to do things like: 

• use Google 

• set up an email account 

• look for reliable health information online 

• connect with friends and family using video calling 

• use MS word to write a CV 

• access job search websites 

You need a good level of basic computer skills, but you don't have to be an IT

genius. Much more important is having enthusiasm and patience to spend some

time helping others to get online. 

In return you’ll get: 

• The opportunity to develop your own digital skills and knowledge 

• Free accredited online training

• Access to a community of Champions to help each other and share ideas 

• Ongoing support from a dedicated Digital Support Officer 

• A Digital Record tracking achievements and learners helped – perfect to show prospective employers!

• A free Basic DBS check

• Payment for travel expenses

• Immense satisfaction that you’ve made a difference to someone else 

Find out more 

Digital Champions | Digital skills and support | Clarion Housing 

Could you join the team? 

We are currently looking for Digital Champions to support learners in Borehamwood on a Wednesday and/or Thursday. 

Sessions are held at Windsor Hall, WD6 5DL between 10am and 2pm, you don’t have to be able to volunteer for the whole session, a couple of hours would be perfect! 

Whilst the session time is fixed, we welcome volunteers who can volunteer

weekly, fortnightly or monthly.

Become an Enter & View Volunteer

Do you want to help improve local health and social care services?
We’re looking for volunteers who live in Barking and Dagenham and can take a fresh, solution-focused approach to assessing how services are run.

As an Enter & View Volunteer, you’ll:

✔️Receive full training from Healthwatch Barking and Dagenham

✔️Visit health and social care settings to gather feedback from patients and residents

✔️Help identify what’s working well and where improvements are needed

What you’ll need:

❤️Good communication and listening skills

❤️Professionalism, reliability, and empathy

❤️Ability to follow guidance and work as part of a team

Time commitment:
Flexible – you can choose when and how often you volunteer.
All reasonable expenses are reimbursed.

Please get in touch to express your interest and request an application form.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the  smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.

• You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.

Duties

1. Exit Management

• Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
• Maintain accurate records of exits to inform retention and engagement strategies.
• Ensure compliance with organisational policies during volunteer departures.

2. Volunteer Inactivity Management

• Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
• Maintain updated records to track and report volunteer activity trends.

3. Grievance and Conflict Resolution

• Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
• Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
• Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.

4. Policy Execution and Compliance

• Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
• Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
• Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.

5. Volunteer Relations

• Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
• Actively promote inclusivity and diversity in all volunteer-related activities.

6. Compliance and Reporting

• Ensure all volunteer-related activities comply with organisational and legal standards.
• Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.

Requirements

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Good experience and foundation in employee/volunteer relations

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain

Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!

Join Roots Academy, and use your skills to contribute to the Muslim Ummah!

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

We are currently recruiting a Safeguarding officer to join our people team in the UK.

This is a remote/homebased long-term volunteer position that will be part of the core team at Roots Academy, and we are looking for someone that can volunteer approximately 3-8 hours per week.

About Roots Academy

Roots Academy provides structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action. Roots started in the UK in 2020, and has grown steadily since. Our UK office currently has several teams including Education, Programmes, Marketing, Fundraising and Events. We are also expanding internationally into Ireland, Canada, US, Australia and Türkiye.

About The Role 

The Safeguarding Officer will work with the People Team Lead and the Trustee Board in ensuring that appropriate arrangements are in place for keeping students, volunteers and team members safe at Roots Academy.

You will promote the safety and welfare of young people involved in Roots Academy’s activities at all times.

Key tasks

• Support with developing, reviewing and implementing Roots Academy’s safeguarding policies and procedures: ensuring all safeguarding issues concerning students and volunteers who take part in Roots Academy’s activities are responded to appropriately.
• Make sure that everyone working or volunteering at Roots Academy, including the board of trustees, understands the safeguarding policy and procedures and knows what to do if they have concerns about a student or volunteer’s welfare.
• Develop and deliver safeguarding training.
• Make sure students and young people who are involved in activities at Roots Academy know who they can talk to if they have a welfare concern and understand what action the organisation will take in response.
• Receive and record information from anyone who has concerns about a student or volunteer who takes part in Roots Academy’s activities.
• Responding to information that may constitute a safeguarding concern, including a concern that an adult involved with Roots Academy may present a risk to children or young people. This includes:

a. assessing and clarifying the information

b. making referrals to statutory organisations as appropriate

c. consulting with and informing the relevant members of the organisation’s management

d. following the organisation’s safeguarding policy and procedures.

• Liaise with, pass on information to and receive information from statutory agencies such as the police. This includes making formal referrals to agencies when necessary.
• Store and retain safeguarding records according to legal requirements and the organisation’s safeguarding policy and procedures.
• Work closely with the board of trustees the People Team Lead to ensure they are kept up to date with safeguarding issues and are fully informed of any concerns about organisational safeguarding practice.
• Report regularly to the board of trustees on issues relating to safeguarding, to ensure that safeguarding is seen as an ongoing priority issue and that safeguarding requirements are being followed at all levels of the organisation.

What we’re looking for

• The Safeguarding Officer must have received relevant safeguarding training
• Experience as a qualified social worker or safeguarding lead desirable
• Understanding of safeguarding in further education desirable
• Strong understanding of Islam and the Muslim community essential

At Roots Academy, we are committed to providing accessible Islamic Education to individuals from all backgrounds. To achieve this, we are working to build an inclusive and welcoming workplace, reflective of the students we serve.

We strongly encourage applications from Muslim women and Roots students or alumni that have benefitted from a Roots Class, as well as individuals that bring experience from the education sector or charity sector.
 

What we have to offer

• Be part of a team of over 100+ dedicated volunteers from around the world.

• Receive continuous rewards for those that seek Islamic knowledge from Roots classes.

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots level.

• Receive in-house tarbiyah sessions to develop your deen. 

• Gain hands-on experience, with plenty of opportunities to progress.

• The chance to make a real impact for the Muslim Ummah. 

How to Apply

If you're ready to help make a difference, we'd love to hear from you! 

• To apply, please submit your CV and Cover letter via the application link. 

• In your cover letter, please outline what attracted you to Roots Academy, and what skills have that would make you a good fit for the role.

• As we are working to improve diversity and inclusion within the organisation, we encourage candidates to voluntarily complete an optional anonymous survey ( application instructions). This will allow us to monitor our progress and identify where we can improve.

Roots Academy is committed to safeguarding, diversity, equity, and inclusion. All successful candidates may be required to undergo safeguarding training and relevant background checks before starting their role.

Roots Academy is committed to providing an environment free from harassment and discrimination. We strive to provide equal opportunities and ensure that decisions regarding recruitment, compensation, performance evaluation and terminations are made fairly and transparently.

If you wish to contact us to request any accommodations or additional support during the recruitment process, raise any related concerns, make suggestions or provide feedback, please email us.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

The Institute of Conservation (Icon) is seeking an enterprising and passionate supporter of cultural heritage to chair our Board of Trustees through an ambitious period of growth and change.

This fulfilling role will appeal to a people focused individual, who will welcome the opportunity to actively engage with Icon's membership and the wider heritage sector. We are looking for the skills and ambition to support us as we establish a new strategy to champion conservation and deliver sustainable financial growth to support our charitable objectives.

About the Role 

The Chair’s responsibilities include those of all Icon Trustees, with the additional operational responsibilities:

• Providing leadership to the Board in its strategic and policy role
• Chairing the Board and other meetings to facilitate positive discussion and development
• Ensuring the Board fulfils its legal and charitable responsibilities for the governance of Icon
• Establishing a constructive working relationship with the Chief Executive
• Appraising the performance of the Chief Executive and the Trustees
• Advocating for Icon and conservation via public speaking appointments at Icon events and within the wider heritage sector
• Supporting Icon’s petition for Royal Charter through stakeholder engagement activity

For the full list of responsibilities and information on Icon including its mission and values, please refer to the Chair of the Board of Trustees Recruitment Pack

About You

You will be:

• Committed to Icon’s values and the conservation of cultural heritage
• Committed to the professional ethos that defines Icon and its members
• Able to direct the business of the Board efficiently and effectively
• Skilled in developing and nurturing productive working relationships
• Willing to challenge us and introduce new ways of thinking

You will have experience in:

• Charity or corporate governance
• High level advocacy across a range of media, including public speaking, interviewing and written commentary
•  Successful fundraising and/or entrepreneurial activities
• Delivering organisational growth and future resilience
• Problem solving, building understanding, and fostering collaboration

All trustees must agree to comply with the Trustees’ Code of Conduct. You can find more information about being a Trustee on Icon’s website.

How to Apply

If you would like to be considered for a position on our Board of Trustees, please submit a brief covering letter (no more than one side of A4) explaining why you are interested in the role and highlighting your relevant skills and experience. Please also provide your CV, covering no more than two sides of A4. 

Detailed application instructions can be found on Icon's website.

Applications close on Wednesday 11 February 2026 at 5PM.

The International Academy of Secrets Wisdom welcomes volunteers to contribute to its educational and administrative activities.
Even if you have no prior experience, you are welcome to join under direct supervision by experienced staff to ensure quality and skill development.

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### Personal Information
- Full Name
- Email Address
- Phone Number
- Country / City
- Age
- Primary Language (Arabic / English)

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### Available Volunteering Fields (choose one or more)
- Human Resources (HR)
- Executive Assistant to CEO
- Trainer
- Marketer
- Sales Team
- Zoom Room Supervisor
- Content Writer
- Podcast Host
- Accountant
- Business Manager
- Fundraising Campaign Specialist
- Social Media Manager
- Certificates Officer
- Arabic–English Translator
- Lawyer (preferably specialized in corporate law, based in the UK)

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### Benefits
- Experience certificate in the chosen field (minimum 7 months of volunteering required).
- Opportunity to obtain a paid contract after the volunteering period, as the academy grows.
- Work will be online (remote).

Overview

The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Recruitment Officer to lead SSI’s recruitment activities. This role will focus on attracting, selecting, and supporting team members across SSI’s operations, ensuring they are welcomed, trained, and empowered to contribute to our mission and social impact.

Key Responsibilities

• Develop and deliver recruitment campaigns across relevant channels.

• Respond to applications and enquiries, guiding candidates and volunteers through the recruitment process.

• Review applications, coordinate interviews, and facilitate the selection process for all roles. 

• Coordinate onboarding and induction, including role information, training, and support materials.

• Maintain accurate recruitment records, role descriptions, and schedules.

• Work with team leads to identify staffing and volunteer needs and ensure timely recruitment to fill operational gaps.

• Support engagement, retention, and recognition initiatives to build a motivated, diverse, and committed workforce.

Core Duties

• Ensure recruitment practices align with SSI’s mission, values, and compliance standards, including safeguarding and equality policies.

• Exercise professionalism, diligence, and integrity in all recruitment and onboarding matters.

• Safeguard confidentiality and data protection in handling candidate and volunteer information.

• Collaborate with internal teams to design clear, accessible role profiles that meet operational needs.

• Contribute to projects or committees related to recruitment, HR, or organisational development as required.

Expectations of the Role

• Attend and contribute to team meetings and planning sessions.

• Stay informed about best practice and trends in recruitment, volunteering, and workforce development.

• Participate in initiatives or campaigns where staffing and volunteer support are key.

• Maintain confidentiality and uphold SSI’s ethical standards, including diversity, equity, and inclusion.

About You

Essential

• Commitment to SSI’s mission and social impact.

• Strong communication, collaboration, and organisational skills.

• Experience in recruitment, HR, or volunteer management.

• Confidence in engaging with people from diverse backgrounds and building positive candidate experiences.

• Excellent attention to detail and ability to manage multiple recruitment processes simultaneously.

• Proficient with IT tools including email, spreadsheets, and recruitment platforms.
   

Desirable

• Knowledge of social enterprise, community organisations, or nonprofit operations.

• Understanding of safeguarding, equality, diversity, and inclusion in recruitment.

• Experience with applicant tracking systems, volunteer databases, or HR software.

What We Offer

• The opportunity to contribute to a purpose-driven social enterprise with measurable community impact.

• Practical, hands-on experience in recruitment, onboarding, and workforce management.

• Access to professional development, networking, and career growth opportunities.

• Reimbursement of reasonable travel and meeting expenses.

• The chance to influence SSI’s people strategy and help build a motivated, diverse, and high-performing team.

How to Apply

Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role.

Description
Reports to: Chief Executive Officer
Direct Working Relationships: C-Level Executives, National Research, Policy, Ethics, Research Reporting, and Local Operations
Location: Remote, UK-based
Time Commitment: Part-time | Flexible hours | Long term commitment

About the Role
We are seeking a volunteer Chief Operating Officer (COO) to provide strategic and operational leadership across our national and local operations. Reporting directly to the Chief Executive Officer, the COO will play a pivotal role in ensuring effective delivery of projects and research, maintaining ethical and operational standards, and driving continuous improvement across all organisational systems and processes.

This is a senior voluntary position ideal for an experienced operations or strategy leader who thrives in a collaborative environment and wants to make an impact in the not-for-profit or research sector.

Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.

Key Responsibilities

• Provide executive oversight of Policy, Ethics and Research Reporting, National Operations, and Local Operations (including projects and research).

• Oversee operational delivery to ensure smooth, ethical, and effective implementation of all projects.

• Lead the optimisation of systems, structures, and processes to maximise organisational efficiency.

• Ensure resource allocation is effective and aligned with strategic goals.

• Support and collaborate with C-Level colleagues to drive organisational progress.

• Attend high-level meetings and provide regular operational updates and recommendations.

• Act as a key decision-maker in operational strategy, compliance, and performance management.

• Support and coach department heads and senior managers to strengthen internal leadership capacity.

• Step in to provide hands-on support to other C-Level officers and direct reports when needed.

What We're Looking For
We’re looking for a confident, experienced, and adaptable leader who can bring structure, strategy, and calm to a dynamic environment. You’ll be most successful in this role if you have:
• Significant experience in operations management, project delivery, or organisational leadership.
• Proven ability to oversee multiple teams or departments in complex environments.
• Strong ethical grounding and commitment to compliance and transparency.
• Excellent organisational, problem-solving, and communication skills.
• A hands-on, solutions-focused approach with the ability to balance strategy and execution.
• Experience mentoring or managing senior leaders or functional heads.
• Comfort working remotely with cross-functional, volunteer-led teams.
• A collaborative, supportive leadership style and openness to learning and adaptation.
• An understanding of the not-for-profit, research, or policy sectors (advantageous but not essential).

What You’ll Gain
• The opportunity to lead national operations for a values-led organisation making a tangible impact.
• Executive-level experience within a collaborative, mission-driven C-Suite.
• The chance to refine strategic and operational leadership skills in a complex, real-world setting.
• Recognition through:
o LinkedIn testimonial and reference
o A public thank you post
o Permission to list the organisation as an employer on your CV/LinkedIn
o A written reference upon completion of your commitment

Important Information
This is a voluntary position. There is no financial payment, benefits, or employment status. This opportunity is ideal for seasoned operations leaders or executives seeking to contribute their expertise to a meaningful, values-driven mission and support the growth of an impactful organisation.

Apply Now
If you’re ready to help shape the strategic and operational backbone of a growing organisation and support our mission through effective leadership, we’d love to hear from you.

Who are LRMN? 

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We  advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing. 

Why do we need you? 

Triage volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help the access the right service for them.  This might be with us, a partner or another external service. 

Our triage team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our triage team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that. 

What activities will you be involved in? 

As part of our triage team, you will volunteer alongside staff and fellow volunteers to: 

• Welcome clients to our office/Migrant Hub and speak to them about their needs

• Help clients and referrers understand the services we offer and how to access them

• Respond to new referrals and upload them onto our case management system

• Contact clients to book in appointments and follow up referrals 

• Take on other administrative tasks as identified from time to time 

As you become more experienced, you may be involved in giving basic advice, providing  support letters and other duties. 

Our triage volunteers are based at our Migrant Hub drop-in service (in Woolwich on Tuesdays)

You will be supervised by the Business and Operations Manager and/or Migrant Hub Coordinator but will liaise with staff across the organisation as appropriate. 

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years 

• Gain experience of admin work in a business environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants

• Have regular support and supervision from the Business and Operations Officer

• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent communicatiuon skills

• Proactive and able to use own initiative 

• Organised and methodical 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us. 

What commitment do you need to make? 

We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri)  for at least six months.