Information records manager jobs

Grants and Information Officer

Professionals Aid Guild

At the Professionals Aid Guild, we are a non-profession-specific charity dedicated to improving lives and relieving poverty among professionals and graduates across the UK. We support individuals facing challenges such as redundancy, illness, disability, family breakdown, and financial hardship in retirement.

This is an exciting period of growth and development for the charity, offering the successful candidate a real opportunity to contribute to meaningful work and drive positive change.

Each year, we support hundreds of individuals through direct grants covering essential living costs, further and children’s education, household items, furniture, and critical repairs. These grants often have a life-changing impact. Alongside this, we collaborate with a wide network of organisations and professional bodies to provide more holistic and sustainable support.

Could you be part of our small, dedicated team making a big difference?

About the Role

As Grants and Information Officer, you will play a central role in delivering our services. You will manage grant applications from initial assessment through to decision and award, contribute to committee processes, and support the wider operations of the charity.

Key Details

• Reporting to: CEO
• Hours: Part-time (21 hours per week)
• Working pattern: Flexible and hybrid working available (minimum one day per week in the office, typically Thursday)
• Salary: £28,000 – £31,500 FTE

Benefits

• 25 days annual leave (pro rata), plus bank holidays and Christmas closure
• Additional annual leave after three years’ service (up to 5 extra days)
• Employee Assistance Programme
• Flexible and hybrid working options
• Training and equipment provided

Key Responsibilities

Casework

• Manage applications from initial assessment through to committee review
• Liaise with beneficiaries and maintain accurate, confidential records
• Prepare agendas and take minutes for committee meetings
• Signpost applicants to other appropriate sources of support

Finance

• Administer grants within agreed limits
• Arrange payments to beneficiaries and service providers
• Support audit processes

Grants Management System

• Maintain and update the grants database (Benefactor)
• Produce reports and review system content as required

Administration & Resources

• Update and maintain internal resources, including application forms, guidance, and standard communications
• Support website content updates
• Maintain standard operating procedures
• Provide general office administration support

Additional Duties

• Attend and support the AGM and other organisational meetings
• Represent the charity externally when required
• Support the CEO with fundraising strategy and policy development
• Undertake other duties as required in a small team environment

About You

You will be:

• Educated to degree level
• Proficient in Microsoft Office
• Experienced in working with databases and updating websites
• Familiar with fundraising applications and/or the charity sector (ideally benevolent funds or welfare services)
• Knowledgeable about the UK statutory benefits system
• Familiar with accounting software such as Xero or Dext (desirable)
• Highly organised, with the ability to prioritise a varied workload
• Adaptable and comfortable working in a small team
• An excellent communicator, both written and verbal
• A collaborative team player with strong interpersonal skills
• Confident in problem-solving and decision-making
• Sympathetic to the charity’s mission and values

How to Apply

Please submit your CV along with a supporting statement outlining how you meet the requirements for the role.

�� Closing date: 26 May 2026
Applications will be reviewed on a rolling basis, and the vacancy may close early.

�� Interview date: Monday 15 June 2026
Please ensure availability on this date.

The Katie Piper Foundation is seeking an experienced Finance and Business Manager to join our small, dedicated team in this newly created role, central to supporting our growth over the next three years.

You will lead all aspects of financial management, working closely with the CEO on budgeting, planning, and resource allocation. Responsibilities include overseeing day-to-day finances, producing management accounts, reporting to the Board, and ensuring strong financial controls and compliance.

In addition, you will help strengthen the charity’s wider operations, improving systems across IT, data, and reporting, as well as supporting risk management, policy development and measuring and communicating our impact.

This will be varied and evolvingrole suited to someone confident working across both strategic and operational areas, and comfortable driving organisational improvement.

We are a fully remote team. The role is home-based and part-time (28 hours a week, FTE 35 hours), and we are open to flexible working arrangements.

We are looking for a proactive professional with strong financial expertise and a broader business mindset. If you are ready to take on a pivotal role in a small team supporting a life-changing cause, we would love to hear from you.

To learn more about the role and how to apply, please view the full job pack here:
https://lnkd.in/dXjWSVwV

Dog Aid Scotland

Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.

This is an exciting opportunity to join a long standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increase the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.

The Role 

The Finance Manager will have responsibility for and oversight of the financial management within Dog Aid Scotland, reporting directly to the Chief Executive. This will include day to day financial functions across the charity, working closely across the small but dedicated team, to ensure the organisation operates effectively and sustainably. The role will support the charities strategic objectives including long term financial sustainability and ensuring compliance with charity governance standards.

This is a part time role working as part of a small, dedicated team who aim to create happy homes for dogs across Scotland. Although it will be expected to be in the office each week, some hybrid working will be available. 

We are seeking a creative and conscientious communications leader with exceptional attention to detail and demonstrable expertise in developing and delivering high-impact strategic communications outputs in the international development or third sector. We are a relatively small team and are therefore looking for someone who is both highly strategic and able to see the ‘big picture’, while also being happy getting stuck in at an operational level to ensure timely, on-budget delivery of outputs. Experience of working with or within networks or membership organisations would be a particular asset in this role. It is also important that you are comfortable working across all areas – from digital, to design, to publishing, to events – as well as being an exceptional project manager, confident liaising with a range of partners and stakeholders at different levels, and an experienced line manager.

The GDC is in an excellent position, with a strong track record of delivery and impact, a solid funding pipeline, and a clear 2026-30 strategy. High-impact communication crosscuts the entire GDC programme and is essential to ensuring that beneficial products can be made affordable and available to all. As Communications Manager (maternity cover), you will therefore need to both hit the ground running to deliver our ambitious schedule of upcoming communications activities – from in-person and online events, to high-profile research, publications, and digital outputs – as well as to work proactively with the Head of GDC, Bopinc team, GDC strategic advisors, and fellow communications colleagues to shape and embed communication activities across a range of new projects that are kicking off in 2026-27.

About Practical Action and the GDC

Practical Action is an international development organisation putting ingenious ideas to work so people in poverty can change their world. For the past eight years, Practical Action has been hosting and building the Global Distributors Collective (GDC): a collective of 300 last mile distribution companies that cumulatively reach millions of the poorest consumers in the world with beneficial products like solar lanterns, water filters and improved cookstoves. GDC activities are delivered in collaboration with strategic and implementing partner Bopinc.

The GDC provides a collective voice for distributors to ensure their priorities are heard; drives research and innovation across the sector; facilitates the exchange of information, insight, and expertise; and provides critical services that leverage economies of scale.

Moving into our 2026-30 strategy phase, we are proactively shifting from creating and setting up advisory services and tools that support last mile distributors to embedding and scaling these initiatives. Specifically, we will focus on four key strategic pillars:

· Unlocking finance: Prepare more last mile distributors (LMDs) for investment and help to unlock country-level financing mechanisms and create LMD-focussed debt facilities. 

· Strengthening business performance: Deliver training, shared services, and data tools that reduce business costs and improve efficiency, in scalable formats.

· Scaling innovation: Identify, test, and replicate high-value business innovations and remove eco-system barriers.

· Shaping systems and local leadership: Build local chapters and influence global and national agendas so LMDs are visible, valued and represented. 

About you

We are looking for a go-getting, ambitious and proactive communications specialist who is ready to lead the GDC communications team to deliver a range of high-impact, top-quality, communications activities over the next 12 months. To succeed in this role, you must be a communications all-rounder, an experienced line manager, and an excellent written and verbal communicator with exceptional attention to detail, robust project management and interpersonal skills. You will be a strategic thinker with the ability to multitask, work independently and adapt in a fast-paced environment, while also being willing to “muck in” in our relatively small team. Depending on where you are based, demonstrable experience of managing remote staff will be important; as will the ability to thoughtfully support and coach team members to achieve their full potential.

Why join us?

This is the opportunity to lead a globally recognised initiative driving innovation and impact in last mile distribution. At Practical Action, you will be part of a values-driven organisation committed to reducing poverty and inequality through sustainable, practical solutions. You will work alongside passionate colleagues and partners, contributing to meaningful change for communities around the world. We offer a collaborative and inclusive working environment that supports learning, innovation, and personal growth.

We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation. Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

Additional information

We are seeking candidates based in ether Kenya or the UK. The successful applicant must have the pre-existing right to both live and work in the country in which they will be based. Please note this is being recruited as a 12-month fixed term contract

To apply please submit a copy of your CV and supporting that includes the answers to the following questions:

1. Why do you consider yourself a strong candidate for the role of GDC Communications Manager at Practical Action?

2. What most excites you about working on the Global Distributors Collective programme?

3. What do you think would be your biggest strength and steepest learning curve in this role?

About the role

We’re looking for a driven and relationship-focused Philanthropy Manager to join our Philanthropy and Partnerships team at an exciting moment of growth.

You’ll manage a portfolio of major donors while proactively building new relationships to secure five- and six-figure gifts. Working closely with senior colleagues and leadership, you’ll help unlock new networks and opportunities, playing a key role in delivering our fundraising ambitions.

About us

The Royal Marsden Cancer Charity exists to transform the lives of people affected by cancer. We fund world-leading research, state-of-the-art equipment and exceptional patient environments, ensuring The Royal Marsden can continue to deliver outstanding care and develop pioneering treatments used across the UK and beyond.

Following significant growth and the successful £70m Oak Cancer Centre appeal, we are now delivering our most ambitious strategy yet - raising at least £215m over five years, including a major new development in Chelsea.

About you

You’ll be a proactive and confident relationship manager with a passion for securing major gifts and delivering a donor-centric approach. You’ll be motivated by impact and excited to work with inspiring supporters and complex, high-value opportunities.

Why join us

This is a rare opportunity to join at a pivotal moment and play a central role in securing transformational gifts that advance cancer research and patient care. You’ll work with senior stakeholders and influential supporters, gaining exposure to high-value fundraising and strategic projects that will accelerate your development within an ambitious organisation.

At Community Integrated Care, we believe everyone deserves the opportunity to live the best life possible. Our Partnerships & Communities team delivers ambitious, multi‑partner programmes that tackle inequality, open doors, and create lasting change for disabled people and the communities we serve.

​We’re now looking for an experienced Project Manager (Partnerships & Communities) to lead the delivery of complex, high‑impact programmes across England and Scotland – working with partners, funders, colleagues and people with lived experience to turn strategy into action.

​If you thrive in complexity, care deeply about social impact, and love bringing people together to deliver meaningful outcomes, this could be the role for you.

​This is a full time permanent role with travel to our head office in Widnes at least once a week with regional and national travel as and when required so our ideal candidate will be based within an hours commute of Widnes.

​What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! 
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

You’ll lead projects end‑to‑end – from early concept and funding through to mobilisation, delivery, evaluation and legacy – ensuring programmes are well governed, well delivered and genuinely impactful.

​In this varied and high-profile role, you will be:

• ​Managing a diverse portfolio of projects, campaigns and partnerships, delivered to agreed scope, budget, timelines and quality
• ​Working closely with external partners, funders and suppliers to coordinate delivery and maximise impact
• ​Applying consistent, high‑quality project management standards, documentation and governance throughout the project lifecycle
• ​Leading risk, safeguarding, health & safety and compliance management across community‑focused programmes
• ​Producing board, partner and audit‑ready reporting, giving clear visibility of progress, risks, outcomes and learning
• ​Leading impact reporting and evaluation – turning data and insight into evidence, learning and future opportunity
• ​Managing project budgets, resources and supplier relationships to ensure value for money and compliance
• ​Supporting and developing colleagues, building strong project discipline, capability and collaboration across the team
• ​Representing our work confidently in presentations, reviews, events and partner forums

This is a highly collaborative role, working closely with colleagues across Partnerships & Communities, Group Projects, Operations, Support Services and external organisations.

Our ideal candidate:

​You’ll be a confident and values‑driven project professional who combines strong delivery discipline with empathy, creativity and influence.

• ​Proven experience leading complex projects end‑to‑end in multi‑stakeholder environments
• ​A strong understanding of project governance, assurance, risk management and portfolio delivery
• ​Experience working with partners, community organisations or suppliers, building trusted, productive relationships
• ​Confidence managing budgets, financial planning and value‑for‑money decisions within projects
• ​Excellent communication skills – able to translate complex information into clear, engaging messages for varied audiences
• ​Experience using project management tools and digital reporting platforms (e.g. MS Project, Smartsheet, Jira, Visio or similar)
• ​A recognised project management qualification (PRINCE2 Practitioner or equivalent) or equivalent experience
• ​A genuine commitment to inclusion, co‑production and social impact, with an understanding of safeguarding and ethical delivery
• Above all, you’ll be motivated by purpose, comfortable with ambiguity, and excited by the opportunity to turn ideas into mobilised, high‑impact programmes.

​Why join Community Integrated Care?

• Be part of one of the UK’s leading social care charities, delivering nationally recognised, high‑profile programmes
• Work on ambitious partnerships and campaigns that genuinely change lives
• Enjoy flexible and hybrid working arrangements
• Access learning, development and progression opportunities in a supportive, values‑led culture
• Be trusted to lead, influence and shape work that has a lasting legacy 

Ready to make a difference?

​If you’re an experienced Project Manager who wants your work to mean something, we’d love to hear from you.

​Apply now and help us turn partnerships into progress, and ambition into impact.

​Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. 

About ReachOut

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

About the Role

• Contract: Full Time, Permanent (will consider 0.8 FTE)
• Working Hours: 37.5 hours a week – flexible hours around a general 9:00-17:30 working pattern, including some evening/weekend work attending events.
• Location: Hybrid working, flex days in ReachOut’s co-working London office.

Reporting to the CEO, the Corporate Partnerships Manager plays a key role within our organisation, forming part of the Income and Partnerships Team.

We are looking for an ambitious and autonomous fundraiser to develop, deliver and grow our long-term corporate partnerships programme in London, Manchester and new locations in line with our strategy.

The key aim of the role is to secure new, and account manage existing corporate partnerships which will both contribute to ReachOut’s core mission of transforming outcomes for young people constrained by circumstance and help companies to achieve their own Corporate Social Responsibility goals.

How to Apply

• ​Find all the details on how to apply below in the recruitment pack or on our website.
• Deadline: 9am 26th May 2026

Key Dates

• Interview in-person at our London office: 2nd or 3rd June
• Start Date: End of June / Early July

Our commitment to equity, diversity and inclusion

ReachOut is committed to being an inclusive and diverse organisation. We therefore welcome applications from people of all ethnicities, ages, religious beliefs, gender identities, sexual orientations and any other protected characteristics, to provide a diverse range of experiences, ideas and insights into our work. ReachOut wants to increase the representation of our young people amongst our staff, so if you are from these ethnic groups, we would particularly appreciate receiving your applications.

About the Role

This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need. 

You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.

The advice team consists of paid staff and support volunteers.  This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards.  We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.  Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities. 

You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.

The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week. 

We offer a wide range of employee benefits including:

Excellent annual leave entitlement 
Pension scheme
Employee Assistance Programme
Death in Service benefit 
Flexible working
Opportunities for training and professional development

Key Responsibilities

Advice Services

• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.

Service Development

• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments

Volunteer Management

• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.

Budgets, Monitoring & Evaluation

• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.

Other

• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity. 

About us

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the Campaigns and Public Affairs Manager role

In this varied and exciting position, you will manage high profile WI campaigns and play a key role in achieving change on key issues affecting women and their community.

The Campaigns and Public Affairs Manager provides essential management of the Public Affairs team and its activities- including campaigning, lobbying, research and policy work- whilst working closely with the Director of Campaigns and Membership to maintain a strategic overview of the department’s work.

You will be responsible for devising appropriate lobbying strategies to achieve our key objectives, responding to governmental policy and consultation papers and supporting the NFWI’s media work in relation to all campaigning and Public Affairs activity.

This role also plays a vital part in managing departmental projects, from the development and implementation of campaign project plans, to identifying funding opportunities and administering budgets.  

Hours: Full-time, 35 hours per week.

Location: Hybrid working, with at least one day per week at our London office.

About you

Experienced in all aspects of campaigning and lobbying, with a strong understanding of current affairs and issues across the policy spectrum, you will be adept at taking a campaign from start to finish, whilst developing impactful influencing strategies in a political context. You will be a confident line manager, with experience of supporting and overseeing your team’s performance, development and wellbeing.

The ability to represent the NFWI externally- to civil servants, government departments and external organisations- as well as working closely with volunteers and members at a grassroots level is also key.

An understanding of key policy issues relating to areas such as women’s health or the environment would also be desirable, however your passion for helping the WI achieve its mission by making a difference every day will be the key to your success in the role.

Benefits

In return, we will offer you a hybrid working arrangement, which means a minimum of one day a week in your primary office and the rest worked from home, although you can work up to three days in the office if preferred; 28 days’ annual leave, rising to 30 days on completion of 5 years’ service with the flexibility to take your annual leave in hours; membership of our healthcare scheme; enhanced family-friendly policies; a commitment to employee wellbeing; and more.

How to apply

For further information about the Campaigns and Public Affairs Manager role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 13 May 2026.

First and second-round interview dates: w/c 18 May 2026, with the first round conducted virtually and the second in-person at our London office.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

Interviews will take place w/c 25th May 2026

Milestones Trust is looking for an experienced and values-driven candidate for a Service Manager to lead our Forestview and Shalom residential services for adults with learning disabilities and autism. These services are located in Baydon and Marlborough, Wiltshire. 

Forestview and Shalom each have their own identity, staff teams, and strengths. As Service Manager, you will work close alignment with Service Coordinators to ensure both services continue to provide safe, consistent, and truly person‑centred support that reflects the needs, communication styles, and aspirations of the people who live there.

This is a hands‑on leadership role where you’ll be visible, approachable, and supportive. You’ll model Milestones Trust’s behaviour norms by taking ownership of challenges, communicating openly and often, working collaboratively across services, and seeing problems through until solutions are found. You will be championing good practice and addressing challenges with confidence and compassion.

We are looking for a leader who acts with integrity, builds trust quickly, and assumes positive intent in others. You will communicate honestly, follow through on commitments, and encourage the same standards across your teams.

You will play a key role in developing stable teams, embedding positive cultures, and maintaining strong relationships with families, commissioners, and partner organisations.

You’ll have the opportunity to shape how these services grow and develop, whether that’s improving outcomes from inspections, strengthening autism‑informed practice, or helping teams feel proud of the work they do every day.

Key Duties:

• Provide strong, consistent leadership, encouraging autonomy and accountability while ensuring decisions remain within agreed governance, safeguarding, and regulatory frameworks.
• Ensure high standards of care, compliance, and safeguarding, taking timely action where improvements are needed
• Lead service development and continuous improvement, using feedback, audits, and quality frameworks
• Create supportive working environments where staff feel listened to, valued, and confident in their roles
• Work closely with families, social workers, health professionals, and commissioners to deliver coordinated, responsive support

This role would suit someone who enjoys ownership, values open and respectful challenge, believes in shared responsibility, and is motivated by building solutions - not just identifying problems.

Here at Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:

• 34 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry‑level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

Job title: Training Manager

Organisation: Immigration Law Practitioners’ Association (ILPA)

Location:  Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.

Deadline: 11:59pm on Sunday, 17th May 2026

Interviews: Weeks commencing 25th May or 1st June 

Salary: £33,000-£35,000 with scope to offer a higher salary depending on experience. 

About the role:

ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants. 

The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training. 

Key Responsibilities 

Programme planning and development 

• Build and manage the annual and quarterly training schedule with a balance of advanced and introductory content across immigration, asylum and nationality law 

• Facilitate and support the Training Advisory Board to identify priorities and emerging issues 

• Respond to changes in immigration law with short notice trainings where appropriate

Tutor and content management 

• Contact, contract and manage ILPA’s panel of external tutors 

• Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials 

Event delivery 

• Set up all events on Eventbrite, including pricing, discounts, communications and refunds 

• Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day 

Income, reporting and evaluation 

• Monitor and report on bookings, attendance, cancellations and income 

• Monitor participant satisfaction and take action where improvements are needed 

Marketing and engagement 

• Market events through ILPA’s weekly all-member update and other communication channels to reach beyond our membership 

• Respond to participant queries and ensure excellent customer experience 

Systems and administration 

• Maintain accurate records, contracts, schedules and evaluation data 

• Ensure compliance with GDPR and internal policies 

Person Specification 

Essential 

• Experience managing training or professional development programmes 

• Strong organisational skills and confidence managing a busy schedule 

• Clear communication skills and ability to work with senior practitioners 

• Strong digital skills including ticket management, online event and CRM platforms 

•Strong numerical skills and experience using Excel 

•Ability and confidence to host or facilitate online trainings and events 

• Ability to work independently in a small charity team 

• Ability to handle competing deadlines and resolve issues efficiently 

Desirable 

• Knowledge of immigration, asylum or nationality law 

• Experience in a charity, membership body or legal-sector environment 

• Experience commissioning or managing external tutors or contributors 

•Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams 

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.

Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.

The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.

The objectives of ILPA are:

• To promote the advising and representation of immigrants;

• To provide information to members and others on domestic and European immigration, asylum and nationality law; and

• To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place. 

As the Hospice develops our community engagement and supporter base, we are looking for an ambitious Supporter Development Manager to help build sustainable income and partnership relationships to support the Hospice into the future.

This is a key role within the Income Generation team.  You will take ownership of a defined geographical area across South Warwickshire and become the Hospice’s visible ambassador, focused on building sustainable support pipelines across communities, businesses and individuals.  You will work closely with colleagues across the Income Generation team, including retail, to support events, campaigns and supporter engagement to maximise opportunities and build joined-up supporter journeys.

You will be a confident relationship-builder, with experience of developing fundraising or partnership opportunities across local communities.  Your work will help ensure that more families across South Warwickshire can access compassionate hospice care when they need it most.

The Shakespeare Hospice provides compassionate care and support to people across South Warwickshire facing life-limiting illness.  Every year, our services support hundreds of people through diagnosis, treatment, survivorship and bereavement. 

Title: IT Assistant

Location: Northampton based - Hybrid at least 4 days in the office to begin with

Salary: £28,000

Contract Duration: 6 months with potential for extension

Overall job purpose

The IT Assistant will support the IT Manager in delivering comprehensive technical support that empowers the Trust’s mission across all departments. This role involves providing reliable technical assistance and vital maintenance of our IT systems and equipment. Acting as the friendly first point of contact for our dedicated staff, the successful candidate will proactively troubleshoot hardware, software, and network issues. By upholding strict security standards and GDPR compliance, you will safeguard the charity’s data and contribute to a secure, productive environment that allows our teams to thrive. 

Please download our recruitment pack for more information on this role. 

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.

SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.

We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs. 

About the role

This is a hands-on leadership role where you will:

• Lead and manage a team including a Team Leader and Support Workers
• Ensure safe staffing levels and effective rota management
• Oversee safeguarding, risk management, and incident response
• Drive high standards of service delivery and resident support
• Build strong relationships with local authorities and partner agencies
• Ensure compliance with health and safety, including fire safety and building standards
• Support residents to progress towards independence and move-on opportunities

You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.

About you

We are looking for someone who:

• Has experience working with people experiencing homelessness or complex needs
• Has managed or supervised staff in a supported housing, hostel, or similar setting
• Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
• Can lead and motivate a team in a fast-paced environment
• Is confident managing complex and high-risk situations
• Has excellent communication and organisational skills

Why join us

At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.

Your benefits

• Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
• Cycle to Work – Save on a new bike and accessories through salary sacrifice
• Season ticket loan – Interest-free loan for annual travel passes
• Moving house day – Extra day’s leave when you move home
• Financial security – Life assurance (4x salary) and interest-free emergency staff loan
• Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
• Career development – Ongoing training, learning and progression opportunities
• Blue Light Card – Discounts across a wide range of shops, restaurants and services