Information records manager jobs
Age UK is committed to helping older people live better every day. To support this mission, we're transforming the Age UK Network with a modern CRM approach, centred on Salesforce. We are hiring a National Manager, CRM Systems on an 18 month fixed-term basis to oversee this programme.
As National Manager, CRM Systems, you will lead and manage a team delivering Salesforce solutions across the Age UK Network. You will oversee the day-to-day management of the platform while developing long-term strategic plans for governance, improvement, and adoption. This role involves driving implementation projects with Network Partners, ensuring successful onboarding and continuous improvement, and acting as product owner to manage the Salesforce roadmap, sprint planning, and quality assurance.
You will deliver training and engagement sessions to maximise user adoption and impact, manage external suppliers, and ensure robust support functions for the platform. A key part of the role is enabling effective data capture and reporting to demonstrate impact for older people.
This is a senior leadership position for someone with strong experience in CRM systems, preferably Salesforce, combined with expertise in project and product management and team leadership. You will bring technical understanding and strategic vision to deliver real change across the Age UK Network.
For a more extensive list of responsibilities, please review the job description below.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a week. Travel costs to the London office are not covered by the charity.
Age UK internal grade - 4LT
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Experience of managing a Salesforce solution, including managing a team of certified Salesforce colleagues to continually deliver, improve and implement a Salesforce solution. A, I
A substantial and successful track record of programme and project management delivering at all stages, in particular case, contact & rostering system implementation health/care/voluntary sector environment. A, I
Experience of working with operational and service delivery teams to gather, assess and validate requirements, and establishing set processes across a team. A, I
Experience of managing day to day relationships with key suppliers, maintaining operational delivery. A, I
Experience of multi-year roadmap planning for CRM solutions, developing strategic and operational plans to deliver against the requirements of the organisation. A, I
Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of senior stakeholders and managing cross divisional/organisational input. A, I
Experience of establishing, managing and continually improving governance processes in relation to CRM solutions. A, I
Experience of the provision of a range of services or projects for older people in a not for profit organisation or other relevant context. A
Skills and Knowledge
Expert knowledge of Salesforce, specifically the Non-Profit Cloud, Service Cloud and Field Service. Certified Salesforce Administrator. A, I
Understanding of the role CRM systems play in enabling the delivery of services for older people, and enabling the wider operations of small to medium sized charities. A, I
Exceptional communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. I
Excellent analytical, problem-solving, and decision-making skills, with the ability to understand and interpret complex information and make evidence led recommendations. I
Understanding of the role the voluntary sector plays in the provision of services for older people, within the wider health and social care landscape. A
Understanding of data protection general principles, and processes, including an understanding of the DPIA and how legal agreements may be established to support effective data sharing. A
Personal attributes
Ability to deliver to deadlines within a fast paced environment, and able to prioritise capacity across multiple demands, requirements and stakeholders. I
Ability to easily communicate complex information to a variety of audiences and stakeholders at all levels. I
Great to Haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Experience of multiple CRM solutions, both Microsoft Dynamics and other solutions. A, I
Experience of working with data and insight teams to translate impact frameworks and data requirements into CRM solutions to enable practical collection and reporting. A, I
Skills and Knowledge
Salesforce Certification across non-profit, Service Cloud and Field Service. A
Agile project management or change management qualification. A
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
The role will be required to be in the linked office at least once per week. In this case the linked office is One America Square. The role will be required to travel across the UK, and this may require overnight stays from time to time.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Job Title: Advice & Information Worker
Working Hours: 37 Hours per week
Salary: £28,050.00 per annum
Contract: Permanent
Location: Hatfield Office / hybrid options
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
We are looking for two dedicated and passionate Advice and Information Worker to join our team based in Hatfield! You will be the first point of contact for anyone needing to access the ‘hyh hub’ and will ensure that all referrals are triaged to identify the most effective pathway for support. The worker will deliver accurate advice and information to young people, parents and professionals, and work undertaken in a coordinated timely manner. You will carry out appropriate assessments, with other agencies where needed, to assess the needs of the family to prevent family breakdown and homelessness.
Role Responsibilities:
- Manage a varied, short term case load with conflicting deadlines
- To offer realistic advice and options to young people, family members and professionals to prevent family breakdown and homelessness, identifying any other needs within the process.
- To carry out service user assessments under the JHP and liaise with statutory agencies, non-statutory agencies and family members to assist with a planned move on/secure accommodation for
16/17 year olds as required.
- Develop and maintain smooth, accurate pathways on the database for gathering and maintaining all relevant service user and statistical information
- To chair and coordinate family meetings, housing support meetings and liaison meetings with other agencies as required
- To liaise and refer into Crashpad as required and work within the set timescales
- Alongside team members and external partners, co-ordinate and implement focused action plans, working with families for a maximum of 6 weeks
- Working in strengths based way, support 16/17 year olds to advocate for themselves when appropriate and necessary
- Carry out the necessary follow-up work and write ups of service users files
- Encourage and promote a planned approach to solving conflict alongside the ‘hyh hub’ and explore the mediation / family link worker processes to young people and their families, in line with the ‘single pathway’ model.
As a successful candidate you will have...
- A full driving license and use of own car or motorbike for business purposes (Compulsory)
- Ability to demonstrate an understanding of the problems facing homeless young people
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- General administrative skills (filling, record keeping and computer literacy)
- Ability to work effectively with a full and varied workload with conflicting deadlines
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Commitment to equal opportunities and anti-discriminatory practice
- Excellent planning, organisational & time management skills
- Have a flexible working approach to the needs of the service users
- Ability to communicate clearly both verbally and in writing
- IT literacy including excel, word, teams and outlook
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
What can we offer you?
-25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
-People's Pension Plan contribution
-Group Life Insurance plan
-Opportunities for personal and career development
-Hybrid working - option to work from home up to 2 days per week
-An additional annual leave day on your Birthday
-Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
-Employee Assistance Programme - support with wellbeing & personal struggles
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 12th January 2026
Recruitment afternoon will be held on 21st January 2026 that will involve a variety of group based and individual tasks following by a competency interview. and if successful there will be a personal interview stage held on a date to be confirmed.
Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About MediCinema
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, we run Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. We also run our varied Beyond the Big Screen programme that extends the impact of our services to outside the film screenings, including specially-designed MediCinema activity books, arts & crafts and special character or talent visits. Finally, through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our expansive and impactful ‘Moments that Matter’ (MTM) programme.
The Role
We are looking for a Cinema Manager to build and run our brand new service based in the Manchester Royal Infirmary (MRI). The MediCinema will be located in the MRI, but will serve patients from across the Manchester University NHS Foundation Trust, including the Royal Manchester Children’s Hospital.
The post-holder will build their team of nurses and volunteers and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We will run a minimum of four regular inpatient screenings each week – exact screening numbers, times and dates to be agreed with all stakeholders, but will include evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of the regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
The role of the Cinema Manager is essential to ensure the effective and safe delivery of our service. The Cinema Manager is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing relationships with a variety of hospital staff and departments to ensure the service is widely promoted and utilised, and to work together on developing Tailored Screening groups and identify candidates for Personal Screenings.
The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.
Service Delivery
- Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- Be responsible for:
- Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly, and that consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Collate, analyse and report back on agreed metrics and KPI’s
- Support with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
- Manage the local development and roll out of different Tailored Screening patient groups, plus any other potential new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen’ bedside services, including our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.
- Work closely with Voluntary Services Department of the hospital about all the checks and training required for volunteers.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Manchester Foundation Trust Charity.
- Develop and manage effective partnerships throughout the hospital and community.
- Represent the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.
Administration and other duties
- Provide holiday or emergency screening cover when required.
- Manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events, including supporter visits.
- Contribute to the strategic development of the Manchester MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with a excellent attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced DBS check, which we will arrange.
How to Apply
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
We are an equal opportunities employer and an accredited Living Wage Foundation employer.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
The Role
DHI is an award winning charity looking for an experienced and passionate Service Manager to lead our adult drug and alcohol treatment service in South Gloucestershire.
In this key leadership role, you'll oversee service delivery, manage a high-performing team, and work closely with partners and commissioners to continuously develop the service to support people affected by substance use. You'll ensure services are person-centred, recovery-focused, safe and effective, with significant involvement from peers and service users. You will have oversight and ensure integration with our clinical partner.
We’re looking for someone who:
- Has experience / ability to oversee and lead both clinical and non-clinical staff / services
- Has excellent understanding of harm reduction, recovery and substance use interventions
- Can drive performance and manage risk
- Is confident working with complex client needs
- Brings resilience, flexibility, and a solution-focused mindset
A Driving licence with access to a vehicle and the willingness to use it for work travel is essential.
Desirable: Management qualification, experience in change management or service development.
Our Values
If you share DHI’s values of flexibility, stimulation, self- direction and zest for life, then we encourage you to apply.
What We Offer
· You’ll receive 26 days of paid annual leave, increasing by one additional day for each full year of service after your first year, up to a maximum of 31 days
· Company pension scheme (7% employer contribution to 3% employee)
· Employee Assistance Programme
· Charity Worker Discounts
· Cycle Scheme
· Mileage allowance of 45p per mile for work related travel (excluding to base location)
· Training and development opportunities
· Flexible working options considered
· Hybrid working available
· Signing on bonus payment of £1000
· Pay review after successful completion of a 6-month probation period
The client requests no contact from agencies or media sales.
Are you a passionate and proactive Philanthropy Manager eager to play a pivotal role in transforming education opportunities for children through locally powered change? If so, we’d love to hear from you.
This one year maternity leave cover role comes at an exciting time for AfriKids! With the recent launch of a new brand identity and with an ambitious new strategy taking shape, we are looking for a driven fundraiser to join our team to identify and steward AfriKids committed and passionate supporters in the UK.
With outstanding relationship-building and stewardship skills, you’ll work collaboratively with the AfriKids team in northern Ghana to increase AfriKids’ visibility with donors and co-create impactful ask and appeals to secure income for our work.
Reporting to the Head of Fundraising, and part of a small but ambitious fundraising team, you will lead our relationships with many of AfriKids existing and prospective major donors, as well as have oversight of our small individual giving and community & events programmes.
Your role will focus on building existing relationships, developing stewardship plans, identifying and researching prospects and forming proposals and appeals. You’ll also play a key role in supporting the development of the team’s fundraising strategy, using your experience and knowledge of the fundraising landscape to help us devise an ambitious but sustainable plan to expand and safeguard our work into the future.
With an eye for detail and the creativity to identify new opportunities, you will bring the energy and drive to deliver results for children.
Unlocking the power of communities to ensure children's rights in northern Ghana, so that they can thrive now and as the leaders of tomorrow.


The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Records Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of the role, you will be required to be on-site three days per week.
The Benefits
- Salary of £33,666 - £38,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fascinating opportunity for a records management professional with strong knowledge of compliance legislation to join our iconic and heritage-rich organisation.
You’ll take centre stage in preserving the past and shaping the future, managing information that spans centuries of history and supporting the day-to-day operations of some of the UK’s most loved green spaces, all while helping to protect their legacy for generations to come.
What’s more, with hybrid working, beautiful surroundings, and the chance to shape how we manage and protect our organisational knowledge, you’ll have the chance to make a lasting impact in a role that blends purpose, history, and innovation.
The Role
As our Records Manager, you will lead the effective management of all physical and digital records across The Royal Parks.
Overseeing our electronic records management system in line with ISO 15489 standards, you will support staff with its use, manage the classification scheme, and manage training and troubleshooting.
You’ll also co-ordinate Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests, ensuring responses are timely and compliant, and maintaining our publication scheme.
Additionally, you will:
- Implement our data retention policy
- Maintain and update the Information Asset Register with key stakeholders
- Oversee the disposal of records not selected for preservation
- Advise on records aspects of projects and business cases
- Review historic records, and work with The National Archives to preserve valuable information for the future
Please note, this role may involve carrying files and bags of shredding waste and managing shelving space.
About You
To be considered as our Records Manager, you will need:
- FOI practitioner certification or qualified through experience
- Substantial knowledge of Public Records and Freedom of Information legislation
- A sound understanding of Records Management principles, compliance laws, digital archiving and best practice
- Experience of designing and implementing records management strategies and systems
- Experience of using IT systems for managing information (particularly M365 and Content Manager CRM)
- Experience of influencing, relationship-building, and training colleagues
- High attention to detail and strong organisational skills
Other organisations may call this role Information Governance Manager, Records and Information Manager, Digital and Physical Records Manager, Content Management System Manager, Senior Information Management Officer, or Archives Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Records Manager, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Salary: £45,000 - £50,000 per annum, depending on experience (pro rata to 0.6 FTE £27,000 - £30,000)
Duration: Until 31st March 2027 (with possibility of extension)
Hours: 0.6 FTE (3 days per week)
Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work some of their regular time in the office with the remainder at home, depending on agreed hours. There may also be additional occasional travel required for staff days and other events.
Purpose of This Role:
This is a key role within NASP’s Operations team, leading on financial processes and procedures across the organisation. The Finance Manager will develop and maintain accurate and consistent records, provide regular reporting to support budgeting & forecasting, support on the annual audit, and ensure regulatory compliance & best practice across all of NASP’s work.
The role will work closely with the CEO, Director of Operations, and the Operations Coordinator (Finance & HR); as well as our outsourced accounting service provider (Carpenter Box). In addition, the role will support colleagues and teams more widely by costing funding bids for income generation, grant reporting, project accounting, and providing general financial expertise and guidance.
The Finance Manager will also support in preparing projections and updates for NASP’s Board of Trustees, working with the CEO, DoO, and Chair of the Finance, Audit, Investment & Risk Subcommittee (FAIRCo); this will include deputising for the Director of Operations on finance-related matters where appropriate.
Person Specification:
Experience & Knowledge:
- Professional accounting qualification (ACCA, CIMA, ACA or CIPFA) or equivalent
- Knowledge of the VCFSE sector and/or Social Prescribing
- Experience of working within an accounts/finance role within a small to medium charity or the not-for-profit sector
- Up-to-date knowledge of the Charity Statement of Recommended Practice (SORP)
- Good understanding of compliance and regulatory standards
- Experience supporting preparation of statutory accounts
- Experience supporting income generation (e.g. funding applications) (desirable)
Skills & Attributes:
- Affinity with NASP’s Values as defined in the NASP Strategic Plan
- High level of attention to detail, accuracy, and financial acumen
- Ability to work collaboratively within a small team
- Use of Microsoft suite (Teams, Excel), and accounting software such as Xero (or equivalent)
- Excellent communication skills and ability to work with colleagues who are non-finance professionals
Responsibilities:
Financial Management
- Review monthly management accounts, ensuring accurate coding and reporting, working with budget holders and reporting any adjustments to Carpenter Box
- Supporting budgeting and forecasting, including scenario planning and going concern forecasts
- Manage accounts receivable/payable; follow up on unpaid invoices/outstanding payments, ensuring these are escalated as necessary
- Regular review of processes and procedures, ensuring robustness and efficiency at all levels
- Support Carpenter Box with quarterly VAT and Gift Aid returns as necessary
- Support Carpenter Box with year end annual account preparation
- Oversee provision of appropriate accounting and finance software (Xero, Soldo, ApprovalMax)
- Deputise for Director of Operations where necessary, e.g. payroll or providing updates to NASP’s Board of Trustees
Governance, Compliance, & Board Support
- Provide oversight for financial processes across NASP, ensuring compliance with both NASP’s policy suite and any regulatory requirements
- Support on process for annual audit and NASP’s annual report, providing relevant documents to auditors, answering queries, ensuring timelines are met
- Advising the Executive Leadership Team (ELT) on any relevant updates to legislation or regulatory requirements
- Provide relevant reports and updates to NASP’s Board of Trustees and Finance Subcommittee, attending meetings where appropriate
Wider Organisational Support
- Work with Fundraising Consultant and colleagues as required to support on income generation, such as providing costings for bids; and mantaining accurate records on bids currently in progress and expected income
- Supporting on financial reporting for grants, such as providing I&E statements or other information as required
- Work with budget holders to set budgets, forecast, and monitor to ensure robust management and accurate reporting of overspend or underspend
- Provide general financial expertise & support to colleagues across the organisation
- Work closely with the Operations Coordinator to ensure our day-to-day processes are effective (e.g. expense claims, Soldo reconciliations, invoice & payment processing)
Reporting To: Director of Operations
We support communities and organisations through social prescribing so that more people across the UK can enjoy better health and wellbeing.
The client requests no contact from agencies or media sales.
Records Manager & Archivist
The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives. Some familiarity with Church structures and record keeping would be an advantage.
You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.
You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.
The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London. Records of the Church at a local level are deposited with local authority archive services. There are also five ‘community archives’ managed by volunteer editors.
The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records.
Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 9am on 5 January 2026
Interviews in person in London: 22 January 2026
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
We are seeking an enthusiastic and experienced Records Management Officer for an exciting 18-month FTC opportunity, with an interest in record keeping and archiving for an organisation that positively impacts the communities we serve. This new role comes at an exciting time in The Fund’s Records Management journey as the Fund is undertaking a significant record management project, which this role will play a key part in delivering.
In this role you will conduct a process of mass cataloguing and appraisal of The Fund’s legacy physical records.
This will include:
- Reviewing boxes of legacy records and applying descriptive metadata.
- Making retention, disposal and transfer decisions.
- Cataloguing through the collection management system.
- Engaging with key internal and external stakeholders.
The successful candidate will have knowledge and experience of applying metadata and archival description during large scale cataloguing activities. The role requires the successful candidate to work both independently and as part of the wider Records Management team, engaging with internal and external stakeholders and to work to deadlines.
Due to the nature of this work, the role will be predominantly office based at The Fund’s Newcastle Office, with some opportunity for home working. The Fund does offer flexible working arrangements with the working pattern to be agreed with the successful candidate.
Interview details:
-
Date: w/c 12th January 2026
-
Format: Online
- Location: Newcastle
For an informal discussion about the role, please contact us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Knowledge and experience of applying metadata and archival description during large scale cataloguing activities.
- Knowledge and experience of record review during large scale cataloguing activities.
- Attention to detail during repetitive tasks.
- Confident decision-maker, capable of working independently while also contributing effectively to a collaborative team environment.
- Strong analytical and problem-solving abilities and capacity to manage multiple tasks and meet deadlines.
Desirable Criteria:
- Experience of archival and/or Records Management Collection Software.
- Knowledge of the Public Records Act and identifying records of historical and public interest.
- Experience of working or knowledge of ISAD(G) standards.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
This is a uniquely positioned and exciting maternity-cover role offering you the opportunity to manage the Royal Institution’s YouTube channels and website. You will schedule video content to maximise channel growth and audience engagement, ensuring that our content is user-focused, engaging, and aligned with our strategic and charitable ambitions to ensure that science is for everyone.
Our digital team sees digital not just as a way to promote ourselves online, but to also bring thought-provoking science and our rich heritage to audiences worldwide, many of whom may never set foot in our iconic home in Mayfair.
Through our YouTube channel, we have already established ourselves as a world-leader in in-depth, longform science videos. Our monthly podcasts are growing fast, and we are striving to develop our online communities so that they reach new audiences and drive growth across all of our digital platforms.
You will be passionate about driving growth and monetising our YouTube channels. You will lead a team of video producers to manage the Ri’s programme of public and commercial filming, including YouTube films, livestreams and partner content, and be the main point of contact for our website across the charity.
If you have the following, we would love to hear from you!!
- Proven experience in managing a successful YouTube channel
- A background in digital product management and development, preferably including experience of managing a website
- Experience in project managing digital production projects
- A solid understanding of YouTube and/or Google analytics tools in revealing and applying insights to all output
- A deep understanding of the digital landscape and the ability and desire to keep informed of the latest developments and opportunities
- Experience of commissioning content for online publication and managing digital platforms
- Experience in people management and in managing the work of external agencies
Key Responsibilities
- Manage the Ri’s YouTube channels, developing a deep knowledge of YouTube’s platforms and algorithm, scheduling video content to maximising channel growth, audience engagement and video revenue through YouTube monetisation
- Manage the Ri’s YouTube membership programme, posting regular member updates, monitoring churn, and generally developing the product to provide a consistent and growing income stream
- Manage the Ri’s website platform and, in conjunction with Head of Digital, Marketing and Communications, develop a road map for future improvements to ensure all website developments are audience-focused and strategically aligned
- With the support of the Head of Digital, manage the day-to-day relationships with our website agency and other digital suppliers, including our YouTube partner manager, as well as discrete digital projects, to ensure our website, YouTube channel, and other digital platforms continue to grow and maintain a high level of quality for our users.
- With the support of the Head of Digital, manage the Ri’s programme of public and commercial filming – including YouTube films, livestreams and partner content – to ensure accessibility of high-quality science content for Ri audiences
- Line manage the Ri’s Video and Multi-media Producers and contribute to the senior leadership of the Digital and Marketing Team
- Lead on and implement the Ri’s website content strategy and calendar to manage, develop, create and promote user-focused content
- With the support of the Senior Marketing Manager, work with the Social Media Manager to ensure the Ri’s website content supports our mission and provides optimal and meaningful user journeys across our digital platforms
- Manage a cross-departmental group of website content creators from across the Ri to ensure the Ri’s digital content is accurate, user-focused and consistent in style and tone of voice
- Work with Head of Digital, Marketing and Communications to create and commission systems for monitoring, reporting and evaluating the Ri’s digital work to enable strategic, evidence-based and audience-focused decision making across the organisation
- Horizon scan for the latest trends and developments in digital media to help ensure that the Ri retains its place at the leading-edge of digital innovation in science communication
Skills & Experience
Essential:
- Experience in digital product management
- A deep understanding of the digital landscape and the ability and desire to keep informed of the latest developments and opportunities
- Experience of managing YouTube content via the YouTube CMS or YouTube Creator Studio
- Track record of online revenue generation
- Experience of creating and commissioning content for online publication and managing digital platforms
- Experience in project managing digital production projects
- Experience with using CMS (particularly Drupal)
- Solid understanding of YouTube and Google analytics tools in revealing and applying insights to all output
- Experience in managing the work of external agencies
- Relevant qualification or appropriate experience in digital content creation and platform management
Desirable:
- Experience in video and multi-media production, particularly scripting, filming and editing
- Experience in line management
- Experience of developing analytics reports
- Experience in digital content management and a solid understanding of the principles of digital content strategy
- Experience of using Google Tag Manager
- Experience of training colleagues in digital content creation best practice
- Strong understanding of the Ri’s mission and activities
- Understanding and experience of agile project management
- Experience of producing reports in Google DataStudio
- Experience of Salesforce CRM
- Degree level education or demonstrable equivalent experience
The Ri is a charity that brings the public and scientists together to share their interest and passion for science.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safeguarding Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Safeguarding Manager
UK-wide, with some travel across the UK
£42,323 per annum (pro rata for part time)
Ref: 103RECa
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid with the opportunity to work from any Walk Wheel Cycle Hub
Contract: Permanent
ABOUT THE ROLE
Safeguarding Manager
Team: Planning Governance and Assurance
As Safeguarding Manager, you will be the trusted guide and lead voice for Walk Wheel Cycle Trust. Your role is to nurture a safe and welcoming environment for everyone connected to the charity. You will bring expertise and thoughtful coordination to safeguarding matters, helping colleagues feel supported and confident. You will carefully assess risks and put clear, practical steps in place to reduce them, always strengthening the charity’s safeguarding framework. You will inspire and uphold a positive safeguarding culture, encouraging every team member to follow policies with care and compassion. This position is about protecting people, building trust, and ensuring that safety is woven into the heart of everything we do.
What You’ll Be Doing
- You will lead Walk Wheel Cycle Trust’s compliance with safeguarding requirements and legislation, ensuring safety is always central to our work.
- You will take a proactive role in spotting safeguarding risks and will design supportive plans to reduce or resolve any issues.
- You will guide and nurture the Designated Safeguarding Officer (DSO) network, offering kind and steady line management to DSOs while fostering a culture of care and responsibility across the charity.
Key Responsibilities
- You will take care of complex or serious safeguarding concerns, using sound judgement to apply the Serious Incident Policy and report matters to the appropriate governing bodies.
- You will collaborate with Directors and Heads across the charity, helping to promote safeguarding awareness and good practice throughout the UK.
- You will escalate safeguarding issues directly to the Executive Safeguarding Lead and other senior colleagues when needed, offering thoughtful recommendations on actions and solutions that protect and support everyone involved.
This role is ideal for someone who enjoys:
- Helping people feel safe and supported every day.
- Working with clear steps and guidance to make a real difference.
- Building positive relationships and working together as a team.
- Solving problems in a calm and practical way.
- Learning new things and improving how we keep people safe.
- Making sure everyone understands what to do and feels confident doing it
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Making sure everyone understands what to do and feels confident doing it.
- You bring extensive safeguarding experience at a senior level, including leading investigations, shaping policies, and guiding staff through training.
- You have a strong background in assessing, developing, and improving safeguarding frameworks, ensuring that policies, procedures, systems, and governance align with legislation and best practice.
- You offer supportive advice and guidance on how safeguarding best practice can be applied in real situations, helping colleagues at all levels while building positive and trusting relationships.
- You hold deep knowledge of safeguarding legislation, statutory guidance, and recognised best practice.
- You understand the different types and indicators of abuse, neglect, and other safeguarding concerns, and you know how to manage them effectively to keep people safe.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 11 January 2026.
- Interviews will be held via Microsoft Teams during the week of 19 January 2026
- To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
Want to explore more roles?
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



If you’re passionate about quality and leadership, this is your opportunity to play a key part in setting the standard for medical exams.
The Role
Reporting directly to the Quality and Standards Manager, the Exams Content and Systems Manager (ECSM) will oversee the day-to-day work of the Content Coordinators and Content Administrators, ensuring high team performance and developing a culture of continuous quality improvement.
This pivotal role supports the RCR’s strategic objectives, including growth in candidate numbers and global reach, by managing digital exam delivery platforms and exam content processes to the highest standards.
About the Royal College of Radiologists (RCR)
The RCR sets standards, supports doctors throughout their careers, and delivers world-class examinations in radiology and oncology. Our exams are recognised globally as the gold standard, and we are committed to maintaining their quality, integrity, and accessibility as candidate numbers grow — particularly from international applicants.
Key Responsibilities
- Line manage and motivate the Content team, fostering resilience and high performance.
- Oversee the development, support, and optimisation of digital exam delivery platforms.
- Ensure exam content processes — including question writing, review, and quality assurance — meet regulatory requirements and uphold exam integrity.
- Drive improvements in systems and processes, ensuring efficiency, accessibility, and value for money.
- Provide accurate data and insights to support candidate feedback, appeals, and misconduct policies.
- Collaborate with examiners, colleagues, suppliers, and external partners to deliver excellence in exam delivery.
- Identify and mitigate risks related to exam content and digital platforms, ensuring business continuity.
About You
- We are looking for a proactive and highly organised individual with:
- Strong leadership skills and experience managing teams.
- Technical understanding of digital systems and confidence in managing complex processes.
- A keen eye for detail and commitment to quality improvement.
- Excellent relationship-building skills with internal and external stakeholders.
- Resilience, problem-solving ability under pressure, and a collaborative mindset.
- Dedication to maintaining the integrity and excellence of RCR examinations
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We are looking for a dynamic and experienced programme manager who will oversee The Advice Workforce Development Fund (AWDF). AWDF is a collaborative programme dedicated to strengthening and sustaining the social welfare advice sector in London. The role will coordinate and run steering and advisory groups, and ‘task and finish’ groups, working with cross-sector stakeholders to enable the implementation of recent recommendations generated by research commissioned by the programme, and help with monitoring and evaluating the project and funded projects under this programme. The successful candidate will have strong project management skills, a commitment to social justice, and a track record of delivering impactful support to external partners.
The workforce development programme was created after working closely with a group of funders and advice sector representatives who are now steering group members. The programme has reached an exciting stage, as it transitions from a foundation-laying and research phase into more of a focus on influencing and implementation of the learning generated to date, while also maintaining and strengthening new and existing relationships. This role, with support from the Head of Sector Support and Grants and the CEO, will oversee the continued development and delivery of this exciting partnership into the longer-term. This role will also work closely with the Propel initiative under London Funders to ensure effective coordination of work is done at all levels.
The client requests no contact from agencies or media sales.
Commercial Sales Manager
Full time – 37.5 hours per week
Annual Salary £43,931 plus car allowance/travel expenses £3,400 p.a plus excellent benefits
Location – Remote (Post holder will be expected to be based within the Midlands /Southern Region)
Are you an experienced sales professional looking to use your skills to work within a meaningful and rewarding environment?
This is an exciting opportunity to join a growing charity as we have ambitious plans to grow our income so that we can develop and deliver our services to help our fire families. To do this, we are seeking a Commercial Sales Manager to join our Commercial Sales team to be at the forefront of our commercial strategy, driving revenue and profitability across our range of commercial activities.
Playing a key part in managing and developing client relationships, this role is ideal for someone who thrives on building relationships. It’s a pivotal role with a focus on diversifying and increasing our income, identifying new business opportunities whilst ensuring the sales strategy is aligned with charity goals.
This is a visible, field-based role with a requirement to travel across the UK, working closely across the charity with other team members and externally with our partners, ensuring efforts are aligned, providing feedback to influence our product and service offerings.
To be successful in this role you will have:
- a proven track record of meeting and exceeding sales targets
- strong commercial acumen
- the ability to analyse markets trends and competitor activity, proactively identifying new and exciting opportunities for us to explore
- excellent interpersonal and communication skills to build new and strengthen existing relationships
- competent market research, report writing and financial analysis skills and will use these to support your activities and contribute to the overall business reporting environment.
This role will work across the UK and therefore a flexible approach is required to support our commercial activities and there will be some occasional evening and weekend working as required within the scope of the role.
The post is subject to a disclosure check with the Disclosure and Barring Service.
We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values.
How to apply
Please apply through our recruitment portal, providing both a CV and a covering letter which clearly outlines why you are interested in joining our team and how your skills and experience fulfil our criteria for this role.
More information about us and the role can be found on our website. If you would like to arrange an informal call to discuss the role please contact Rebecca Webster, Organisational Development & People Partner.
The closing date for applications to be received is 9am on 16 January 2026.
First stage interviews will take place via MS Teams w/c 27 January 2026, with second in-person interviews to take place on 3 February 2026 (Please note this will be held at one of our centre locations) where a presentation will be required.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, regrettably we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



The client requests no contact from agencies or media sales.
The Bristol North West Foodbank is looking to employ a part-time Senior Administrator to cover Maternity leave for one year. You will work within, and support, our Foodbank team, based at our Social Justice Hub in Avonmouth Village, and occasionally at our other Foodbank outlets/venues.You will be responsible for the administrative functions of the Foodbank; maintaining and developing day-to-day processes and playing a key role in Seasonal projects. The foodbank is a highly collaborative and fast-paced environment, so you will need to be willing to work in a flexible and responsive way according to changing priorities.
The Bristol North West Foodbank is a Christian-ethos charity, linked to Trussell.
Senior Administrator role:
General Administration
·Processing email in, ensuring team action
·Processing and posting mail out
·First port of call for telephone calls, face to face enquiries and ensuring appropriate action and record keeping
·Photocopying, printing and filing
·Taking of team meeting minutes and subsequent circulation
·Keeping databases up to date
Foodbank outlets and events
·Liaison with voucher holders, churches, individuals and businesses
·Processing requests for new voucher holders
·Overseeing the Harvest Collections with the Foodbank Manager
·Allocating & Co-ordinating admin team volunteers
Accounts
Ensuring the:
·Maintenance of Gift log, including preparation for banking
·Keeping the treasurer informed of payments received
·Filing expenses and invoices
·Organising money to bank
·Sending out standing orders/gift aid forms
·Creating invoices
·Sending thankyou letters
In addition to the basic administrative and logistical tasks of the foodbank you will;
·be the first point of contact for the Foodbank, being able to answer a wide range of enquiries and anticipate the impact of changing logistics for the van teams
·be required to develop communications with the foodbank team, volunteers, referrers, foodbank clients and other stakeholders
·be responsible for data-inputting and data-capture, both directly and by supervising others
·have a key role, as part of the team, in determining and communicating guidance and decisions to foodbank clients
·lead on the administrative functions of the foodbank’s seasonal projects eg Harvest, Christmas Hampers and summer treat boxes
·manage the bookings for the Eat Well Spend Less Cookery course & liaise with the cookery course trainers
·develop records, resources, social media content and office procedures in response to the changing needs of the foodbank service.
·Be responsible for maintaining the foodbank website and maintenance of referrer details on the Trussell Database
General
·Wear the name badge at all times, and uniform when required
·Maintaining the high standards of conduct and behaviour expected by the charity
·Maintain & comply with health and safety, safeguarding and data protection policies and procedures.
·Adhere to the company’s policy on the misuse of drugs or alcohol in the workplace
·Report to your manager any personal difficulties that might affect the work or the company’s reputation
·Be accountable to the Foodbank Manager and Board of Trustees
Together with any other reasonable duties as specified by the Assistant Manager, Foodbank Manager and Trustees to support the work of the Charity.
Person Specification
Essential skills:
·A proven track record of excellent administrative skills and experience
·Maths and English GCSE 5-9 (A-C) or equivalent
·Confident in using IT, including email, completing online forms, searching for information online, creating Microsoft Word and Excel documents.
·Excellent written and verbal communication (eg written skills, person to person and on the telephone), demonstrating confidence and sensitivity in dealing with people in distress.
·Excellent organisational skills and attention to detail
·An ability to work with complete discretion and confidentiality
·Keenness to problem solve
·Proven track record of being able to work well both in an unsupervised environment and as part of a team
·Willingness to work empathetically, but in a boundaried manner, when faced with challenging situations.
·Effective supervision of volunteers/support staff
·Experience of editing websites, posting on social media and creating content.
Desirable skills:
·Experience of working within a Church and/or Charity environment
·A good understanding of the work of Foodbanks across the UK
·Experience of creating posters and leaflets on Canva or similar package.
Personal Attributes
·Someone who is supportive of the Christian ethos of the Charity
·Enthusiasm and reliability
·Honesty and Integrity
·Flexible, approachable and adaptable
·Kindness, compassion and empathy for the people the Foodbank serves
·To be able to identify personal limitations and ask for help when needed
To alleviate food poverty and provide support to address the drivers causing that poverty.
The client requests no contact from agencies or media sales.
