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Remote
£35,000 - £40,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Role Overview

The Operations Manager is responsible for overseeing and delivering the day-to-day operations of the Schools Consent Project across England and Wales. In particular, this involves booking and coordinating the delivery of workshops across all educational settings; acting as the first point of contact for legal queries, feedback and safeguarding issues from volunteers and service users; and fostering strong relationships with our schools and partner firms.

Key Responsibilities

Operations and Programme Delivery

  • Manage and coordinate the booking of workshops with schools and partner organisations.
  • Oversee the scheduling and delivery of workshops, liaising with schools, volunteer lawyers, and internal stakeholders.
  • Ensure high standards of programme delivery and participant experience.
  • Maintain accurate operational records and systems.

Volunteer Management and Training

  • Help organise induction, training, and ongoing development sessions.
  • Manage DBS checks and compliance with safeguarding requirements.
  • Act as a primary point of contact for volunteers.

Monitoring, Evaluation, and Reporting

  • Collect, analyse, and manage feedback and monitoring data from workshops.
  • Prepare reports and summaries for internal use, funders, and trustees.
  • Use data to support continuous improvement of programmes.

Safeguarding, Complaints, and Risk Management

  • Act as the first point of contact for safeguarding disclosures, complaints, and concerns.
  • Follow organisational safeguarding and complaints procedures.
  • Escalate serious matters appropriately to the Director and relevant authorities.
  • Maintain accurate and confidential records.

Outreach, Partnerships, and Growth

  • Develop and maintain relationships with schools, and other educational providers.
  • Support the Director and Founder in developing and implementing the UK growth strategy, informed by schools/volunteers’ feedback and booking data.

Person Specification

Essential

  • Proven experience in operations management, project management, or programme delivery.
  • Excellent organisational and communication skills.
  • High level of IT literacy, including confidence with digital systems and remote working tools.
  • Familiarity with MS365 and Salesforce as our main operations platforms.
  • Experience with Xero and basic financial administration.
  • Ability to work independently and collaboratively within a remote and distributed team.
  • High standards of professionalism, integrity, and confidentiality.
  • Strong personal commitment to gender equality, youth empowerment, and reducing sexual violence.

Desirable

  • Legally qualified
  • Experience working with schools, colleges, or educational institutions.
  • Experience working with pro bono departments in law firms.
  • Experience in the charity or non-profit sector.
  • Knowledge of safeguarding and child protection frameworks.
Application resources
Application Instructions

A covering letter outlining your suitability for the role

Organisation
Schools Consent Project View profile Organisation type Registered Charity
Posted on: 12 March 2026
Closing date: 31 March 2026 at 23:00
Tags: Legal / Law, Operations, CRM, Education, Students / School, Youth / Children

The client requests no contact from agencies or media sales.