Information records manager jobs

About the role:

This is a hands-on, people-facing role for someone who takes pride in creating spaces that really work. As our Facilities Manager, you’ll be the driving force behind safe, welcoming and well-run workplaces that allow our teams to focus on what matters most - supporting people out of homelessness. From the moment someone walks through the door of one of our offices, your work will be felt. If you’re someone who spots what needs fixing, improves things before they become problems, and enjoys being right at the heart of an organisation, this role is for you.

Based full-time at our Head Office in King’s Cross, you’ll be visible, present and involved - working on site five days a week and travelling across London to our other offices and services. No two days will look the same. One day you might be problem-solving with a manager, walking a site, or supporting a health and safety issue; the next you could be leading a refurbishment, improving how a space is used, or making sure contractors are delivering what they promised. You’ll manage a small facilities team, oversee reception services, and work closely with colleagues across Single Homeless Project (SHP) to make sure our buildings actively support the work happening inside them.

This is a role for someone who likes ownership and momentum. You’ll need to be practical, organised and confident making decisions - but also warm, approachable and collaborative. If you’re excited by the idea of being a visible leader, enjoy balancing detail with big-picture thinking, and want your work to directly enable frontline services across London, we’d love you to bring your energy, ideas and grit to SHP.

About you:

• You have hands-on facilities management experience and know how to keep buildings safe, functional and fit for purpose.
• You’re confident handling a wide range of property and technical issues, and know when to fix, escalate or bring in the right expertise.
• You hold a relevant Health & Safety qualification and are comfortable leading on compliance in busy office environments.
• You’ve procured and managed facilities contracts before and are confident holding suppliers and contractors to account.
• You’re a strong, people-focused communicator with experience managing staff and delivering a reliable, high-quality service to colleagues.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 25th January at midnight

Interview date: Wednesday 4th and Thursday 5th February Online via Microsoft Teams

There will be a second stage in person at our head office in Kings Cross for progressed candidates. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. 

We are looking for a Salesforce Project Manager to join our Service & Business Improvement team who play a key role in delivering digital transformation across the Age UK network. This role is a maternity cover contract for 12 months. You'll lead the rollout and adoption of Salesforce CRM, managing projects from planning through to delivery. This role involves creating clear project plans, engaging stakeholders and ensuring successful implementation to drive change.

To be successful you will manage Salesforce CRM projects and workstreams, collaborate with Local Age UK partners and internal teams, develop and deliver project plans aligned with priorities and capacity. Monitor progress, manage risks, and report on outcomes and build strong relationships to ensure stakeholder engagement and project success.

If you're an experienced project manager with strong communication skills and a passion for digital innovation, please review the job description below.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a week. Travel costs to the London office are not covered by the charity.

Age UK internal grade - 6LT

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
Track record of successful project management with a fast paced, complex organisation. A, I
Experience working with organisations to implement Salesforce. A, I
Directly delivering or managing a service improvement project and/or organisational change initiative. A, I
Experience of managing and working with consultants. I
Experience of working collaboratively in a fast paced, complex environment, building networks with a diverse range of people and project managing cross-divisional work. I
Experience of scoping, designing and developing new services or business models based on customer needs. A

Skills and Knowledge
Project scoping, design and delivery, including Business planning, budget and contract management. A, I
Track record of using a wide range of communication tools, including digital and social media. I
Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people. A
Understanding of the environment affecting statutory, private and voluntary sector organisations which deliver services to older people. A
Good knowledge of services for older people, and those provided by local Age UKs. A
Ability to design and develop workable partnerships and projects. I
Strong IT skills. I
Ability to plan and prioritise own workload to meet deadlines, using own initiative as appropriate. I
Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals. I

Personal attributes
Working flexibly and adapting to change. I
Keen understanding of issues faced by older people. I
Proactive, creative and flexible approach to identifying and taking forward research findings, shaping new ideas and partnerships. I
Excellent interpersonal skills with proven ability to network and build effective working relationships and partnerships. I
Excellent organisational and planning skills. I
Excellent communication skills including both verbal and written, with a wide range of audiences at all levels, through a variety of means. I
Excellent team working skills. I
A commitment to high standards in your own and in others' work with a strong attention to detail. I

Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
Agile Project Management Qualification. A
Salesforce CRM Qualification or relevant experience. A

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

The role will be required to be in the linked office at least once per week. In this case the linked office is One America Square. The role may be required to travel across the UK, and this may require overnight stays from time to time.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We’re looking for a dedicated and organised Community Manager to oversee the day-to-day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.

What you’ll do

As a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You’ll process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours.

Please note this role is 20 hours Monday to Friday, 4 hours per day. The office base for this role is based at Rose Acre Gardens. 

What you’ll need

• Experience in housing management and working with older people.
• Strong interpersonal and customer service skills, with clear written and verbal communication.
• Good IT skills, including Microsoft Office, and strong administration abilities.
• Knowledge of health and safety compliance and understanding of care and support needs for older people.
• Ability to manage budgets and work independently while building positive relationships with stakeholders.

Why join us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What we offer 

• 30 days’ annual holiday, plus bank holidays (pro rata) 
• Two additional paid volunteering days each year  
• Flexible benefits scheme, including family friendly benefits and access to a discount portal  
• 4 x salary life assurance
• Up to 10% pension contribution

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role. 

Closing date: 20th January 2026 at midnight.

PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Contract: Permanent, Full-Time (37.5 hours per week)
Salary:£40,517.92 – £47,377.25 (London) £36,264.07 – £43,123.40 (Outside London)
Location: London or Manchester (Hybrid working)
Closing Date: 20th January 2026
Please note, we reserve the right to close this vacancy early if we receive a high volume of suitable applications.
Interviews: We will be flexible and see candidates as they come through until the close date.

About us

Centrepoint is the UK’s leading youth homelessness charity. We support vulnerable young people by providing safe accommodation, health support, life skills and pathways into education, training and employment. Together with our partners, we support over 16,000 young people each year, and our ambition is to end youth homelessness by 2037.

About the team

The New Business Manager role sits within Centrepoint’s high-performing Corporate New Business team, working closely alongside the Corporate Partnerships Management team.

The wider corporate function is made up of 11 colleagues, with four focused on new business acquisition and seven on partnership management. The team has secured significant income growth in recent years, including transformational, multi-year partnerships with organisations such as Nationwide (£3m p.a.), Newsquest (£4m strategic pro bono), Card Factory Foundation (£500k p.a.) and Citibank (£190k p.a.).

About the role

This is a high-impact and visible role at the heart of Centrepoint’s fundraising strategy. As New Business Manager, you’ll be responsible for securing new strategic corporate partnerships, with a focus on opportunities worth £100k–£1m, while also supporting the Senior New Business Manager on partnerships valued at £1m+.

You’ll manage a pipeline of warm and cold prospects, develop bold and creative partnership proposals, and work collaboratively with colleagues across the organisation to ensure new partnerships are onboarded and transitioned seamlessly.

This role requires tenacity, creativity and the ability to work at pace in a target-driven environment.

What you’ll be doing

• Securing new corporate partnerships from both warm and cold leads
• Managing and progressing a robust new business pipeline
• Developing high-quality, creative partnership proposals and pitches
• Working closely with the Partnership Management team to ensure smooth handover of new partners
• Maintaining accurate pipeline, income and performance records on Raiser’s Edge
• Supporting planning, budgeting and internal reporting for high-value partnerships

About you

You’ll bring demonstrable experience of securing high-value corporate partnerships, ideally within a charity or fundraising environment, along with a strong track record of new business acquisition.

You’ll also have:

• Experience of managing a new business pipeline and working towards income targets
• Strong proposal writing and presentation skills
• Confidence engaging and negotiating with senior external stakeholders
• Good financial awareness and accurate performance reporting skills
• The ability to manage competing priorities and work collaboratively as part of a team
• A commitment to equality, diversity and inclusion

Hybrid working

Centrepoint operates a hybrid working model. Colleagues are required to work a minimum of 50% of their working week from the office. For most full-time roles, this means attending the office for five days over a two-week period.

Why join Centrepoint?

In return for your efforts, you’ll receive a competitive salary, excellent learning and development opportunities, and a comprehensive benefits package including:

• 25 days’ annual leave, rising to 27 days with service
• Employer pension contributions of 5%
• Healthcare cash plan
• Private medical insurance
• Income protection
• Cycle to Work scheme
• Interest-free travel loan
• Clear career progression linked to portfolio responsibility

At Centrepoint, we challenge the discrimination that contributes to youth homelessness and are committed to fairness, equality and inclusion across our organisation. We welcome applications from everyone, including those with lived experience of homelessness or using young people’s services.

Don’t miss out on this fantastic opportunity to join Centrepoint as a New Business Manager — click ‘Apply’ now.

Age UK is hiring a Senior Funded Delivery Manager! This role will manage the effective delivery of funded programmes, projects or activities, ensuring that these activities are delivered to a high standard, meeting contractual and legal obligations and having impact for older people. As the Senior Funded Delivery Manager, you will provide a senior and experienced delivery function in relation to funded activity, working closely with Service Development & Improvement colleagues to establish and onboard new activity into the Delivery team, developing business and project plans for delivery, and ensuring both internal and external stakeholders are engaged in planning and delivery. You will also take direct responsibility for the delivery of complex contracts and grants, particularly where these require more engagement with external stakeholders and are of higher value, and provide line management and support to Funded Delivery Manager on less complex delivery.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently at least once a week and may involve travel across the UK. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Please note this role is being offered as a Fixed Term Contract (12 months).

Age UK internal grade: 5L

Last date for applications Monday 12th January 2026.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Substantial and successful track record of programme and project management, and effective delivery of complex projects. A, I
• Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of stakeholders and project managing cross divisional input. A, I
• Experience of working and reporting to a diverse range of funders including corporate, health and local authority commissioners, government departments and grant making bodies. A, I
• Experience of working within an outcomes focused organisation and associated reporting structures. I
• Experience of preparing and managing a budget and inputting into organisational financial processes. A, I
• Experience of operational and business planning and supporting strategic planning. A, I
• Experience of managing people, and external consultants and agencies. A
• Experience of a variety of delivery projects, including test and learn projects, scaling up. I
• Experience of developing and implementing communication and engagement strategies as they relate to delivery. I
• Experience of contract management and managing delivery of activity within linked third party organisations. A, I

Skills and Knowledge

• Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people. I
• Knowledge of services for older people, with a particular focus on those provided by the Age UK Network. I
• Well developed understanding of the environment affecting statutory, private and voluntary sector organisations which deliver services to older people. A, I
• Keen understanding of the issues faced by older people. I
• Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure. I
• Strong people management skills, including performance management and professional development. A, I
• Proactive, creative and flexible approach to identifying and taking forward new approaches and solutions. I
• Excellent oral and written communication skills with ability to adapt tone and message for different audiences, with the ability to present confidently and effectively. A
• Strong IT skills, including Microsoft tools and understanding of CRM systems as they relate to service delivery. I
• Excellent inter-personal, negotiating and influencing skills, with the presence and authority to act as an ambassador for Age UK. I
• Excellent team working skills along with an ability to use own initiative to take action. I
• Strong ability to analyse issues and problems systematically, gather broad and balanced inputs, draw sound conclusions and translate those into timely action. I

Personal attributes

• Commitment to high standards in your own work and others work, with strong attention to detail. I
• Numerate and comfortable in dealing with financial information. I
• Ability to analyse and solve strategic and operational problems. I
• Commitment to user and needs led services. I

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Commitment to user and needs led services. A

Skills and Knowledge

• Project Management Qualification. A
• Working knowledge of public policy as it relates to older people. A

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

About the role:

This is a leadership role with real weight — and real impact. As the Service Manager in our Shooters Hill service, you’ll lead an accommodation service supporting young people aged 16+ as they navigate housing, independence and what comes next. You’ll set the tone, hold the standards and champion a service that is safe, ambitious and unapologetically centred on young people’s strengths.

Your days will be a mix of strategy and presence. You’ll be visible in the service, backing your team to deliver consistent, high-quality, personalised support, while keeping a firm grip on housing management, safeguarding and performance. You’ll coach, challenge and develop staff to work confidently within a trauma-informed, psychologically informed environment — ensuring support is not only responsive, but genuinely empowering.

You’ll also be the connector. Working closely with local authorities, commissioners and partner agencies, you’ll make sure referrals are right, pathways are clear and move-on starts from day one. You’ll use insight, data and lived experience feedback to keep evolving the service — because standing still isn’t an option when young people are relying on us to get this right.

If you’re driven by high standards, believe young people deserve more than box-ticking support, and want to lead a service that helps them build skills, confidence and futures on their own terms — this is your moment.

About you:

• You’re an experienced manager who knows how to lead and develop staff across accommodation-based services, often spanning multiple sites.
• You bring a strong grasp of housing management, health & safety and safeguarding — and you don’t shy away from accountability.
• You’re confident working with young people facing complex challenges, using a trauma-informed, psychologically informed and strengths-based approach.
• You build credible, productive relationships with commissioners, local authorities and partners, and know how to represent a service with confidence and clarity.
• You lead with integrity, curiosity and courage — committed to equality, inclusion and creating spaces where both young people and staff can thrive.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Closing Date: Sunday 18th January at midnight

Interview Date: Wednesday 28th and Thurs 29th January at SHP Head Office in Kings Cross 

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

35 hrs a week

Our Vacancy

We’re looking for a dedicated and proactive Scheme Manager to provide high-quality management for one of our older people’s housing schemes. In this role, you’ll help residents maintain their independence, resolve repairs and maintenance issues, and ensure the safety and security of the scheme. You’ll also foster a welcoming environment that feels like home, not an institution, while building strong relationships with colleagues and external partners to deliver excellent services.

What you’ll do

As a Scheme Manager, you’ll support residents with day-to-day queries, assess their needs, and signpost them to specialist services where required. You’ll manage tenancy sign-ups, maintain accurate case records, and oversee repairs and estate services. You’ll ensure compliance with health and safety and fire safety requirements, supervise contractors, and dynamically assess risks. You’ll also promote community engagement by organising activities that improve wellbeing and encourage use of communal spaces. In addition, you’ll line-manage cleaning or facilities staff and provide cover for other schemes when needed.

What you’ll need

• Experience supporting vulnerable adults, with knowledge of health and social care in a residential setting.
• Strong communication skills and the ability to build professional relationships while maintaining boundaries.
• Experience in housing management, including reporting repairs and managing health and safety.
• Proven ability to deliver excellent customer care and manage multiple priorities under pressure.
• Competence in Microsoft Office and confidence using IT systems.

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer 

• 30 days’ annual holiday, plus bank holidays 
• Two additional paid volunteering days each year  
• Flexible benefits scheme, including family friendly benefits and access to a discount portal  
• 4 x salary life assurance
• Up to 10% pension contribution

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing Date: 20/01/2026

Interviews will be taking place Thursday 29th January 

We reserve the right to close this advert early if we receive a high volume of suitable applications.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

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Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria

Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions

The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a senior manager, brand marketing to join our team at an exciting time of growth for Breast Cancer Now.  As part of our new 2025-2030 organizational strategy, we have ambitious plans to increase awareness, understanding, trust and engagement, to support the impact we can have for people affected by breast cancer.  To achieve this, we’ve secured significant investment in our brand marketing program and this role will play a key role in making those ambitions a reality. 

The senior manager marketing, brand marketing will lead the brand marketing team and oversee the planning, development, and delivery of our brand marketing program.  This includes managing high-profile multi-channel advertising bursts and fame-driving activations, working closely with stakeholders across the charity, and with our creative and media agency partners.  This role will develop compelling briefs, oversee campaign delivery, and ensure performance is measured and optimized.

The post-holder will also take responsibility for monitoring our brand health - working with research and media agencies to set KPIs, analyse results, and identify opportunities for improvement.

About you

This is an important role for Breast Cancer Now and one which requires a passion for and proven expertise in managing a brand marketing programme, including delivering multi-channel campaigns.

The role provides a fantastic opportunity to work with stakeholders across the charity, and with external agencies to support the creation and delivery of marketing campaigns.  As such, you'll possess strong communication skills and be adept at building positive working relationships with people at all levels. You’ll also be committed to delivering exceptional creative work and have knowledge of brand measurement techniques, working with research agencies and using performance data to monitor and maximise impact. 

You'll be confident line manager with solid project management skills, able to work at pace and manage multiple, competing priorities.  You'll also have experience in setting and monitoring budgets.

Most importantly, you’ll share our passion and ambition to make a significant difference for people affected by breast cancer.

If this sounds like you, we’d love to hear from you!

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 21 January 2026 9 am

Interview date First round interviews (online): Tuesday 27 January 2026, Wednesday 28 January 2026

                         Second round interviews (in person): Thursday 5 February 2026

(Second round interviews to be held at The White Chapel Building, 10 Whitechapel High Street, London E1 8QS)

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Endometriosis impacts the physical and mental health of 10% of women and those assigned female at birth, from puberty to menopause - although the impact may be felt for life. Yet it’s a disease most people have never heard of, do not understand and currently has no cure. It takes on average, almost nine years to receive a diagnosis in the UK, leaving many living in pain and without answers.

As the UK’s leading charity for all those affected by endometriosis, we’re determined to change this and ensure that everyone gets prompt diagnosis and the best treatment and support. We have big ambitions in new our strategy, focused on driving down diagnosis times, supporting those with endometriosis to live well, campaigning for improved treatments and access to services, raising awareness, and leveraging more money into research, all made possible thanks to the incredible efforts and generosity of our supporters. We are a growing charity, and our income has increased by 200% over the last 5 years enabling us to launch new services such as a Specialist Nurse Helpline and an online Symptom Checker tool. Last year, almost 70% of our income was from public donations and fundraising, which is incredible. Our goal is to make every supporter feel valued while growing diverse and sustainable income streams. It’s a big challenge for a small team, and that’s where you come in!

Endometriosis UK is seeking a highly skilled and experienced Public Fundraising Manager to join our busy fundraising team and support our continued growth. You will line manage the Fundraising Administrator and the Stewardship and Supporter Care Officer, playing a key role in leading a friendly, ambitious team and delivering exciting plans to grow vital income.
With a strong focus on public fundraising, you will be confident managing projects across community fundraising, individual giving and legacies. You will be an experienced CRM user, up to date with fundraising regulations, and ideally bring at least two years’ experience in a fundraising management role, including line management. Thriving in a fast-paced environment, you will be motivated by results and have a proven track record of meeting income targets, underpinned by a strong commitment to excellent supporter care and stewardship.

This is an exciting opportunity to help drive Endometriosis UK’s work forward and boost our impact- for the benefit of everyone affected by endometriosis.

Closing date for applications: 9am on Monday 19th January.

Interview dates: Thursday 29th January and Friday 30th January at our office in London Bridge.

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.

Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the Service Team to ensure top-quality service and cleanliness standards.
• Provide leadership in pastoral and spiritual aspects for service users and staff.
• Work alongside the Registered Care Manager 
• Manage the budget and administration of the home in conjunction with the Head Office Team, including administering invoices and invoicing fees, petty cash etc;
• Be responsible for all aspects of people management including administering the recruitment, selection and appointment procedure, maintaining staff records, organising duty rotas, issues relating to supervisions, appraisals, disciplinary, performance management, back-to-work interviews, grievances etc;
• Manage the training and development of staff in line with the Society’s Personnel Policies;
• Prepare monthly reports for Operations Manager, as well as produce other information regarding staff hours for wages to the Head Office Team; 
• Carry out the duties of ‘responsible officer’ for the Home when you are on duty as required under Health and Safety, Public Health and Fire Regulations;
• Engage in the Society's strategic aims, foster community connections, including churches, to promote the Society's work, maximise home occupancy, and improve service users' quality of life.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

Location: Hybrid / The Grange, Wycombe Road, Saunderton, Buckinghamshire, HP27 9NS

Hours: Full-time, 35 hours per week

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

The Website & UX Manager will own our website performance and user experience. You will oversee the ongoing performance, optimisation, and governance of our website — ensuring it’s engaging, accessible and aligned with our strategic goals, communicates our mission and drives people to take action. This role bridges user needs, organisational goals, and technical delivery, working closely with internal teams and external suppliers to continuously improve digital experiences.

Full details about the role can be found in the Job Description.

About you

Essential:

• Strong understanding of UX principles, usability, responsive design, and accessibility best practice 
• Experience improving website performance and effectiveness, using insight to increase impact 
• Confident using web analytics, SEO, conversion optimisation, and user research to inform decision-making and drive continuous improvement 
• Experience working with CMS platforms (e.g. WordPress or similar) 
• Strong project management and organisational skills, with the ability to manage multiple priorities and external dependencies 
• Experience briefing and managing external developers or agencies 
• Excellent communication and stakeholder management skills, with the ability to work collaboratively across teams 
• Strong attention to detail, with a clear commitment to inclusivity and user-centred design 

Desirable:

• Experience in the charity or non-profit sector
• Understanding of data privacy, GDPR, and digital safeguarding
• Knowledge of HTML/CSS and/or design software 
• Familiarity with CRM systems and online donation journeys

For further information and to apply, please visit our website via the apply button.

Closing date: 16th January 2026

Role description:

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our legacy and in-memory manager to help shape our legacy development programme and in-memory strategy.

The role will involve leading on the operational delivery of both legacy and in-memory marketing and legacy case management. The postholder will implement donor-centric approaches to legacy and in-memory campaigns and events, case management, and supporter stewardship.

We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact.

Main responsibilities

Legacies

• Develop and implement a comprehensive legacy strategy, identifying new opportunities, products, and campaigns to increase engagement, consideration, and pledger numbers.
• Work across the Charity to ensure legacies are integrated across relevant channels to reach key audiences.
• Build a portfolio of case studies to showcase how legacy giving has had a transformative impact across our hospitals.
• Build and nurture relationships with legacy pledgers and prospects, organising legacy information and engagement events to position the Charity prominently in legator consideration.
• Responsible for legacy case management and be the main contact for our legacy consultancy partner, ensuring all processes are compliant, efficient, and deliver for the Charity and for its supporters.
• Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
• Work with the director of operations & resources on disputes and contested legacies, to ensure these are handled appropriately and sensitively.
• Work with the director of finance to ensure all information is recorded appropriately to ensure correct accounting and accrual of legacy income.
• Support the director of finance on legacy matters relating to the Charity’s annual external audit.

In-Memory

• Support with the development and management of stewardship programmes for in-memory donors, ensuring journeys are sensitive, supportive, and effective.
• Have responsibility for the efficient use of all in-memory payment platforms, ensuring that they are utilised correctly, report accurately, and are employed as part of a strong stewardship programme.
• Work closely with the hospital engagement team for the promotion of in-memory giving opportunities
• Working with the marketing & campaigns manager, develop and implement relevant campaigns, including within our hospitals, to increase awareness of in-memory giving
• Support the events & community fundraising officer with events organised by families and friends in memory of loved ones, ensuring appropriate stewardship processes are put into place.
• Look for new opportunities for developing in-memory products, developing cases for support and implementation plans to ensure the Charity’s in-memory programme is at the forefront of new practice.
• Work closely with the grants manager to ensure restricted and tribute funds are able to have an impact in the areas donors wish to see.
• Develop and cultivate strong relationships with supporters by offering suitable opportunities to remember someone special.
• Working with the marketing and communications team, source and develop case stories for use across the in-memory programme and charity.

Knowledge and experience

• Proven experience in legacy administration within the charity sector
• Certificate in Charity Legacy Administration (ILM) is desirable
• Proven experience in developing and delivering legacy, in-memory, and/or individual giving strategies and campaigns across multiple channels.
• Extensive experience in donor stewardship, fine-tuning supporter journeys, and delivering excellence in supporter care.

Personal qualities

• Curiosity, with an ability and willingness to explore issues and opportunities to their fullest potential
• Commitment to learning and developing knowledge and understanding of the Charity and how it operates
• Desire to improve things– dissatisfaction with inefficiency
• Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations.
• Personable with excellent manner and ability to engage stakeholders.
• Flexible approach to working hours to meet the needs of the role.

Skills

• Excellent stakeholder engagement and relationship management skills, with the ability to work collaboratively across teams and externally with agencies and solicitors.
• Strong organisational and project management skills, with the ability to manage multiple campaigns and priorities, and deliver to deadlines.
• Ability to analyse campaign data and insights, applying learning to improve activity and outcomes.
• Working knowledge and experience of budget management, forecasting, and reporting.
• Strong IT skills including Microsoft word, Excel, as well as bespoke systems

The Partnerships and Business Development Manager is responsible for securing and sustaining business and property support for The Fitzrovia Partnership, with a primary focus on ballot delivery and long-term levy payer engagement.

The role leads the practical management of the Camden and Westminster occupier ballots, voluntary membership, property forum and targeted engagement activity. It is delivery-focused and process-driven, ensuring that engagement activity is well planned, well recorded, and directly supports successful ballot outcomes.

Working closely with the Marketing and Communications team, the postholder ensures engagement activity is aligned with wider messaging and campaigns, while retaining clear ownership of relationships, follow-up, and conversion.

Key Duties and Responsibilities

Business and Property Engagement

· Lead direct engagement with levy-paying businesses and property owners through meetings, visits, calls, and structured follow-up.

· Build and maintain strong working relationships with key decision-makers, ensuring consistent and informed dialogue.

· Develop, lead and manage engagement plans for priority occupiers and property interests, with clear objectives and outcomes.

· Act as a first point of contact for ballot-related queries and engagement issues.

Ballot Management and Delivery

· Manage the end-to-end occupier ballot process, working with the billing authority to ensure compliance with statutory requirements and deadlines for the 2027 Camden and 2028 Westminster ballots.

· Maintain detailed ballot timetables, engagement trackers, and risk logs to support back-to-back ballots.

· Coordinate internal inputs to ballot materials, ensuring engagement intelligence informs content and targeting.

Voluntary Membership

· Manage the development and delivery of a voluntary membership offer alongside statutory levy arrangements.

· Identify, engage, and convert voluntary members, tracking participation and renewals.

· Ensure voluntary members receive clear value through engagement, access, and communication.

Project Management

· Plan and deliver targeted engagement campaigns in support of ballots and priority projects.

· Manage engagement activity as structured projects, with defined milestones, actions, and reporting.

· Work closely with Marketing and Communications to align engagement activity with campaigns, while retaining ownership of delivery, follow-up, and outcomes.

· Support delivery of engagement-led projects such as property forums, briefings, and issue-based meetings.

CRM, Data and Insight

· Take ownership of CRM use for engagement, ensuring all interactions, outcomes, and next steps are accurately recorded.

· Maintain high data quality to support ballot readiness, reporting, and audit requirements.

· Produce regular engagement reports showing coverage, risks, gaps, and progress towards ballot thresholds.

· Use CRM insight to prioritise effort and guide engagement strategy.

Governance and Reporting

· Prepare clear written updates, briefings, and summaries for senior leadership, the Board, and relevant sub-groups.

· Ensure engagement activity complies with data protection and internal governance requirements.

· Support audit trails and evidence requirements associated with ballot delivery.

This role works closely with the Marketing and Communications team to ensure consistency of messaging, timing, and audience targeting. However, it remains distinct in its focus on relationship management, ballot mechanics, CRM discipline, and delivery of outcomes, rather than content creation or communications strategy.

Person Specification

Skills and Experience

· Strong and proven experience in business engagement, membership, stakeholder management, or business development in a place-based or membership organisation.

· Demonstrable experience in a commercial development role, or strong evidence of meeting conversion targets in a B2B environment (for example, membership, sponsorship, account growth, renewals, or service sales).

· Proven experience managing complex processes or campaigns with fixed deadlines.

· Strong project management skills and attention to detail.

· Experience using CRM systems to manage relationships, track activity, and produce reports.

· Ability to work closely with communications colleagues while retaining ownership of delivery and follow-up.

· Strong written and verbal communication skills, particularly for briefings and engagement reporting.

Knowledge and Understanding

· Understanding of BIDs or similar partnership organisations and the importance of ballot legitimacy.

· Awareness of how businesses and property owners engage with place-based organisations.

· Understanding of data protection and responsible handling of stakeholder information.

Personal Attributes

· Organised, persistent, and comfortable working to targets and deadlines.

· Confident and professional when dealing with senior stakeholders.

· Practical, delivery-focused, and outcomes-driven.

· Willing to learn, reflect, and continuously improve.

To apply for this role, please send a max 2-page cover letter and CV. Shortlisted candidates will be invited to interview (w/c 9 February 2026)