Information support manager jobs in mortlake, greater london

We are looking for a Garden Coordinator to nurture our award-winning urban rooftop garden. This part-time role is perfect for someone with a green thumb, a heart for education, and a knack for community engagement.

The ideal candidate: With experience in gardening and food growing you will have experience in building the skills and confidence of others in these areas.  You have great organisational and time-management skills, in order to run our Gardening Trainee Scheme. You may also have experience in delivering relevant accredited qualifications related to horticulture and food growing. 

Garden Maintenance and Development
• Ensure the rooftop garden is well-maintained, attractive and productive year-round.
• Develop and deliver seasonal planting plans, including food-growing for use in Providence Row’s kitchen.
• Manage garden budgets, materials and equipment responsibly.
• Oversee health & safety in the garden, ensuring safe practice for clients, volunteers and visitors.

Learning and Client Engagement
• Facilitate the Gardening Trainee Scheme, supporting participants to gain skills, confidence and progression opportunities.
• Deliver structured learning sessions and contribute to accredited training programmes.
• Support trainees with portfolio development and evidence gathering where required.
• Work collaboratively with colleagues to ensure clients with complex needs can engage meaningfully and safely in gardening activities.

Volunteers and Partnerships
• Supervise and support individual volunteers in the garden.
• Facilitate corporate volunteer challenges and group sessions.
• Work closely with the Catering team to align food-growing with kitchen needs.

Monitoring and Reporting
• Collect and share monitoring information with the Progression & Training Manager.
• Contribute to reports for funders, partners and stakeholders.

Other
• Occasionally contribute to organisation-wide events and activities.
• Work in line with Providence Row’s values of Compassion, Respect, Inclusiveness, Empowerment, and Justice.

If you're ready to dig deep and help our community flourish, apply now to become part of our Providence Row family. Let's grow together!

About us: For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Benefits

• 27 days holiday plus bank holidays
• Generous pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities 

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews:Please note that we will interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

This is a pivotal time to join our dynamic Fundraising team as we work towards our strategy. As our Trusts & Statutory Fundraising Manager, you will manage existing and develop new funder and partner relationships across trusts and foundations and statutory bodies, to ensure we can meet the needs of the increasing number of women we support across London and build on our systems influencing work nationally.

If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team then please do get in touch. 

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We supported 833 women and children last year, with a current income target of £1.25m (growing to £1.4m in 2026-2027) and 36 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a creative and tenacious fundraising manager, aligned to our feminist ethos and our service users', you will have experience in securing six-figure, multiple-year grants, with the proven ability to effectively communicate services, and to develop funder and wider sector relationships aligned to our strategic priorities. You will be able to manage and deliver the whole cycle of income generation, including regular prospecting, grant management and impactful funder reporting. 

If you are looking at the next step in your career into management, whilst making a real impact on women and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.

Closing date for applications: 22 September 2025.

Interviews: w/c 29 September 2025.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

WHAT IS OUR SECOND HOME

We are a youth movement that empowers people with refugee backgrounds to build community, become leaders, and flourish into adulthood in the place that they call home.

We are looking for a highly engaging Leadership & Volunteering Manager to lead and grow our leadership training programming, and to lead on the recruitment, development and retention of our pool of volunteers. You will work across our various hubs to ensure all volunteers are well-supported, feel valued, and are making meaningful contributions to OSH’s mission.

RESPONSIBILITIES

Leadership Training & Development

• Oversee and continue to codify OSH’s LIT (Leaders in Training) course, including in-person and online sessions, and mentoring LITs on their first residential. This will include hands-on delivery, managing logistics, and working with volunteers and facilitators.

• Co-design and develop other leadership programmes for young people.

• Support young people from refugee backgrounds to move from participants to leaders within OSH.

• Lead the delivery of training and induction for new and returning volunteers in hubs, at pre camp training days and leaders retreats. This includes safeguarding, group dynamics, facilitating groups, and OSH values, but will also include identifying gaps and trends in skills and experiences.

• Help shape the pedagogy and outcomes of OSH’s leadership programmes.

Volunteer Strategy & Recruitment

• Ensure there is an active pipeline of people signing up for the LIT course

• Design and implement a volunteer recruitment strategy to attract a diverse range of volunteers from within OSH and externally.

• Build partnerships with universities, youth networks, and professional communities to widen reach.

• Develop inclusive recruitment materials and accessible application processes.

Volunteer Engagement

• Develop progression pathways for volunteers.

• Ensure an active culture of feedback and reflection within leadership and volunteering.

• Track volunteer impact and progression.

• Coordinate check-ins, socials, and wellbeing support for volunteers.

• Work closely with the whole team to ensure volunteer experiences are safe, rewarding, and well-held.

Operations & Evaluation

• Maintain volunteer records and communications using Beacon (OSH’s CRM).

• Monitor data on volunteer recruitment, attendance, retention, progression, and impact.

• Contribute to fundraising work, for example by ensuring there is a regular supply of case studies for OSH programmes.

• Collaborate with colleagues to share impact and improve practice.

Other duties

• Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights

• Other duties as may be required from time to time

IDEAL EXPERIENCE

• Excellent facilitation, training, and communication skills.

• Strong experience managing volunteer programmes and/or leadership development.

• Experience designing leadership training or curriculum.

• Understanding of and training in safeguarding in youth settings.

• A deep understanding of inclusive, trauma-informed, and youth-centered approaches.

• Experience supporting young people from marginalised backgrounds, ideally those with lived experience of the asylum system.

• Experience volunteering or working in residential programming.

• Ability to build relationships across diverse groups and inspire trust and commitment.

• Organised and systems-minded, with good project management skills.

• Confident using digital tools (e.g. Google Workspace, CRMs)

• Passion for OSH’s mission and commitment to centering people with refugee backgrounds.

• Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.

On use of AI

We appreciate many use AI tools in applications, but encourage personal insight and genuine motivation. We may also use AI tools to support application sifting, under human supervision. Final decisions are always made by people, not machines.

Overcoming Imposter Syndrome

We know self-doubt can hold people back, especially if you don’t think you tick every box. But if you’re passionate about our mission and ready for a meaningful challenge, we encourage you to apply. We value diverse skills and experiences, and are committed to supporting the right person to grow and thrive with us. You might be exactly who we need.

We’re looking for a Marketing and Events Manager to take the lead in delivering high-profile, high-impact moments and creative materials that bring our mission to life on a global stage.

In this role, you’ll manage an ambitious portfolio of international events – from the King’s Trust Awards in London, celebrating the achievements of extraordinary young people, to the glittering King’s Trust Global Gala in New York, and inspiring regional programme events across the world. You’ll oversee detail in – design, scheduling, branding, sponsor engagement, and content creation – working with ambassadors, VIP guests, and partners to ensure each event amplifies our story and leaves a lasting impression.

Alongside events, you’ll take ownership of the King’s Trust International brand, ensuring it’s represented consistently and powerfully across all digital channels, printed materials, and partner collaborations. You’ll lead brand audits, manage creative assets, and help shape campaigns that extend our reach and strengthen our reputation.

This is a role for someone who thrives in a fast-moving, high-profile environment – confident managing complex projects, building strong relationships, and delivering to the highest standard. As part of a small but driven marketing and communications team, your work will be central to raising our profile, engaging supporters, and celebrating the young people we serve.

What you’ll do:

• Oversee all aspects of event management, from logistics to content creation.
• Manage the King’s Trust International brand, ensuring consistency and impact.
• Develop engaging marketing materials and digital content.
• Collaborate with colleagues and partners across the King’s Trust Group worldwide.
• Measure and report on the success of marketing and event activity.

If you’re a creative, organised, and strategic professional who can turn vision into exceptional delivery, we’d love to hear from you.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

This is an exciting new role for an experienced mental health professional who has experience of providing support to and working with clients with mild, moderate and severe mental health issues. You will provide Client Support for all services, including effective, in depth triage of clients, identification of client risk including escalation and support to clients. The successful candidate will provide support to all services, including building up and developing a bank of volunteers and (volunteer coordination) including general administrative support, as well as changes in service delivery. 

Client Support duties include:

• Support client enquiries by using in depth mental health skills to triage effectively
• Ensure appropriate and timely responses and assistance to clients by drawing on mental health training and experience.
• To use social prescription methodology, mental health experience and mental health triaging experience to most effectively signpost and refer (internally or externally) clients, on the phone and possibly via walk in (should we move to that type of provision)
• To liaise, (on behalf of clients), with services and service managers where clients get in touch for enquiries, changes or updates.
• Contribute to the development of a safe welcoming environment
• Provide support for clients when they may be experiencing emotional distress.

Service support duties include:

• Working with the Therapy Services Co-ordinator to provide service support, liaising with relevant staff where there are changes to client appointments or staff rotas and keeping rotas up to date
• Utilising and updating the client database/s for client enquiries, client information and changes to services
• Working with service managers to ensure homogeny of client referral information and processes
• Supporting clients and services by keeping an up to date understanding and log of internal services

Volunteer Co-ordination duties include:

• Building up and developing a bank of volunteers for services in order to develop new service models to expand our capacity to reach more people
• Recruiting and inducting new volunteers and working with / liaising with service managers to ensure they are matched with the right opportunities

Please see the attached job description, which includes all duties and skills required.

This is a part-time position, 21 hours per week covering the service between 9-5 Monday to Wednesday. 

£27,000 FTE / Actual salary based on 21 hours per week £16,200 per year. 

The role is based at Enfield Mind office at 275 Fore Street, N9 0PD.

A fantastic opportunity to join a small but growing team of committed staff working to support children with brain tumours and their families.

Leading our T&F applications, you will have a deep-understanding of the trusts and foundations (as well as corporate foundations) landscape and you will have experience of working with Senior Management Teams to ensure successful applications for larger grants (£20k+).  You will have proven success in securing multi-year funding and building healthy pipelines with the skills to write compelling and evidence-based applications and reports.

Remote role with travel to our Cambridge office at least quarterly.

Location: Based in Vincent House. Hybrid working available after the initial qualifying probation period.

Purpose of the job: To provide benefits advice and casework service to clients within our community.

About the role

Citizens Advice Enfield is a busy service helping around 6,000 clients a year to solve around 25,000 problems. We are open 5 days a week and currently operate a telephone adviceline triage service from 10am to 4pm Monday to Friday.

Our priority commissioned areas are Benefits, Debt and Housing and we have a small team of caseworkers for each. Appointments are booked through a combination of self-referral via the adviceline and referrals from funded partners.

Role Description

The purpose of the role is to work with the Head of Service and Quality, Project Manager and the Trainer to ensure smooth running of the day-to-day service and to mentor and support paid advice staff and volunteers to maintain national Citizens Advice standards.

This will involve:

• Supervising advice and gateway/triage sessions and caseworkers
• Supporting the delivery of the training and development plan along with the rest of the team
• Providing mentoring and support to caseworkers, advisers and adviceline Team members (gateway/triage volunteers) as required by the Service and Quality Manager and in line with the needs of the overall service

Citizens Advice Enfield is a great place to work – with a friendly and supportive team. 

What we give our staff

We offer a range of employee benefits including:

• 30 days annual leave (FTE).
• An employer matched pension contribution currently at 4%
• Access to Telus, an Employee Assistance Scheme which offers help and support with mental, financial, physical and emotional well-being.
• Opportunity for hybrid working following completion of probationary period.

Citizens Advice Enfield is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Join us at The King’s Trust as our Internal Communications Manager and help end youth unemployment. 2026 is our 50th anniversary year – come and be part of the exciting celebrations! You’ll play a pivotal role in engaging colleagues across the organisation, creating compelling campaigns, driving improvements to our intranet and supporting colleagues and senior leaders to communicate with clarity and impact. From championing equality, diversity and inclusion to producing our regular newsletter, you’ll be at the heart of how we connect and inspire our people.

This is an exciting 13-month contract to cover a career break. It’s a brilliant opportunity to make a real impact, lead meaningful projects and shape how we communicate across The Trust. Whether you’re looking for your next challenge or a chance to broaden your expertise, this role offers the scope to leave a legacy of stronger, more connected internal communications. You’ll also benefit from our hybrid working approach, with two days each week spent in the office and the rest working flexibly.

If you’re a creative communicator with experience in multi-channel campaigns, intranet development and stakeholder management, and you’re passionate about motivating people through great storytelling, we’d love to hear from you.

We are seeking a strategic and innovative Digital Platforms Manager to lead the development and enhancement of our national digital support platforms, including My Support Space and the Victim Support website. This role is home-based within England & Wales.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

You will manage a team of digital professionals and work closely with internal and external stakeholders-including victims and witnesses-to ensure our platforms are accessible, inclusive, and user-focused. You'll also drive our digital innovation agenda, identifying opportunities for AI and automation to improve service delivery and operational efficiency.

Key Responsibilities

• Lead and oversee the development of digital platforms and website functionality.
• Manage relationships with external suppliers and digital service providers.
• Conduct UX testing and co-production activities with service users.
• Identify and implement AI and automation opportunities.
• Ensure SEO optimisation and monitor website analytics for performance improvements.
• Collaborate with content creators and developers to maintain a high-quality online presence.
• Drive innovation and digital growth across the organisation.

You Will Have

• Proven experience in digital innovation and delivering digital solutions.
• Strong understanding of user-centred design, agile methodologies, and accessibility standards.
• Experience in AI development and ethical digital practices.
• Ability to lead digital projects and manage performance.
• Knowledge of data protection and digital safeguarding.
• Experience working directly with service users to inform service design.

Key Deliverables

• Expansion of digital services to improve access and engagement.
• Growth of AI capabilities to enhance efficiency.
• Increased reach and impact of digital platforms.

Additional Information

• This role involves working with sensitive and potentially traumatic subject matter.
• Flexibility to travel across England and Wales to attend meetings is required.
• The interview process for this role will be in two stages, including a skills assessment and competency based interview.
• Applicants will need to be available for assessment and interview dates scheduled for 07-10-25 and 15-10-25.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-five centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

IntoUniversity and the Royal National Children's SpringBoard Foundation are working in partnership to offer further life-transforming opportunities for IntoUniversity students to attend independent and state boarding schools on fully-funded bursaries.

We are looking for a Boarding Schools Bursary Manager to join our team. The postholder will have responsibility for leading and developing the Boarding Schools Bursary programme in partnership with Royal SpringBoard and will be the principal point of contact for IntoUniversity centres, the bursary students and their families, the boarding schools and Royal SpringBoard.

The successful candidate will quickly gain an understanding and knowledge of the IntoUniversity students recommended for bursary places and will develop relationships of trust with their families to ensure a smooth transition and integration into boarding school. 

The role at a glance

Contract: Full-time, permanent
Start date: As soon as possible to be agreed directly with the successful candidate
Location: Frequent travel around the UK is required for this role. Could be based in one of the following IntoUniversity  centres: Birmingham, Bradford, Coventry, Leeds, Leicester, London, Manchester, Nottingham
Salary: 
£40,800 per annum (including London contribution) for candidates based in London
£38,100 per annum for candidates based outside of London

What will my main duties be?

Programme Management

• To oversee the IntoUniversity Boarding School Bursary Programme including recruitment of potential students and ongoing support of current boarders.
• To prepare the students and their families for Royal SpringBoard and school assessments as well as reparing for boarding school life. 
• To plan and/or attend boarding school taster and pastoral visits across the UK. 
• To create a calendar of out-of-boarding events and support for students and families to connect to their local centre, including centre visits and community hubs. 
• Work with the Safeguarding Team to promote the wellbeing of students and respond to safeguarding concerns (additional training will be provided for this aspect of the role). 
• Encourage post-18 alumni to engage with the Royal SpringBoard alumni programmes and the IntoUniversity Student Associate Network
• Ensure Salesforce database records and monitoring requirements are kept up to date. 

Stakeholder Management

• Manage the relationship with Royal Springboard, including reporting on KPIs and maintaining communication.
• To build strong relationships and liaise with the host boarding schools and the key staff members such as Houseparents.
• To provide support to parents/carers as needed and manage any issues that may arise sensitively, mediating between the boarding schools, parents/carers and students as necessary.

Other duties

• To ensure that the ethos, values and culture of the charity are maintained.
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide and fully supporting with the implementation of the charity’s Diversity and Inclusion Strategy.
• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Equal Opportunities, Data Protection, Health & Safety and Working with Vulnerable Groups.
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 
• To have full regard for IntoUniversity and Royal SpringBoard’s policies and procedures and to uphold IntoUniversity and Royal SpringBoard’s reputation, aims and values

Salary                             £31,500 - £33,570 per annum - subject to skills and experience 

Hours of work               37.5 hours a week over five days (we wlcome flexible working requests)

Base                               Hybrid working for the foreseeable future, with attendance in the office

                                        two days a week, including  one day being a Thursday at our central office:

                                       · Pears Building, Pond Street, London, NW3 2PP

                                       Other office days may be worked from our other sites at:

                                      · Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

                                      · Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The trusts fundraising officer will report to the trusts dunfraising manager.

We are seeking an enthusiastic trusts fundraising officer to join our team to help deliver our ambitious plans for growth. This new role involves managing a warm portfolio of trusts and foundations and finding new prospective donors, submitting compelling applications and providing exceptional supporter experience.

You will be proactive and passionate about building strong relationships with charitable funders and have previous experience of securing gifts from trusts and foundations or institutional donors. Additionally, you will have experience of identifying and assessing new prospects and have excellent written and verbal communication skills, as well as strong organisational abilities.

The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and prospect research skills in a supportive, ambitious, and high-performing team.

The team

Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

• Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.

• Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.

• Our database and supporter care colleagues underpin and support the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post please send your:

•  CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 2 October 2025,12 noon.

Interview date: Monday 13 October 2025 

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

Prospectus is excited to be supporting a UK children's charity with their search for a Senior Legacy Marketing Manager on a 12-month contract.

This organisation runs over 1,000 UK projects that transform the lives of almost 300,000 children and young people every year. They believe they can bring out the best in every child regardless of the issues they face. Their work supports children living in poverty, children that have been sexually exploited, children living with a disability, children living with domestic violence, and young carers who look after an ill parent or relative.

As the Senior Legacy Marketing Manager, you will be responsible for helping shape and deliver the legacy and in-memory giving fundraising programme that will maximise the lifetime value of supporters. This role will be responsible for managing a small team and overseeing budget of £600k and an income target of £240k. With a varied legacy marketing programme, this role will focus on both the acquisition and retention of legacy supporters and work across a range of channels including direct mail, telemarketing, DRTV, digital, events, and Free Will products.

The successful candidate will have proven experience within legacy marketing and have a strong understanding of direct marketing across a range of audiences. They will be confident in planning, delivering, and evaluating legacy marketing campaigns, and be able to make strategic decisions based on audience insights. Ideally, this person will have previous line management experience and have managed project budgets and expenditures.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus.

Location is flexible, but the team often meet in the London offices monthly. The salary for this role is £43,657 to £56,130.

If you are interested in applying to this Senior Legacy Marketing Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Title: Monitoring, Evaluation and Learning Advisor (Qualitative Evidence) 

Salary: £41,000 to £56,000 per annum 

Location: UK remote - with occasional travel to Haywards Heath, when required 

Contract: 24-month Fixed-Term Contract 

Hours: This is a full-time 35 hours per week 

Responsibilities 

About the role 

We are seeking an experienced Monitoring, Evaluation and Learning Advisor to provide sound technical advice and guidance to ensure high quality qualitative outcome measurement tools and approaches in line with our increasing portfolio in disability and social inclusion in order to continuously improve Sightsavers’ evidence base. 

As the MEL Advisor you will lead qualitative project baseline and endline data collection, coordination, reporting and learning to improve the quality of our programmes and Sightsavers impact. You will maintain and further develop Sightsavers’ qualitative outcome monitoring approach across our thematic areas and ensure high quality data collection, analysis and reporting.

Sightsavers has developed and introduced a MEL framework to measure the organisation’s strategic progress - Learning Accountability and Monitoring Progress (LAMP). The post holder will support its processes and make a significant contribution to understanding progress using qualitative evidence. 

Responsibilities include: 

Developing and strengthening practices 

• Lead on the strengthening and design of innovative and participatory monitoring and evaluation methodologies and tools to assess outcomes and impact of programmes; support the integration of successful approaches in routine MEL practice.

• Lead on the piloting, implementation and revision of Sightsavers MEL approaches in existing and new projects including strong links with LAMP; support MEL team members to implement appropriate tools. 

• Contribute to Country Office, Regional and Global capacity building plans and provide MEL-focused training and facilitation.

Technical Support and guidance 

• Strengthen the use of Theories of Change (ToC) within projects through participating in their development and ensuring clear relationships between ToC and baselines and endlines. 

• Provide technical support to logframe development during the project design process ensuring strong links with LAMP, particularly for social inclusion and inclusive education projects. 

• Contribute to project MEL planning by ensuring continuity between baseline and endline data collection tools, and annual monitoring tools. 

• Ensure the accurate design of evidence gathering elements, including clear and robust rationale, budgets and resourcing. 

• Maintain open lines of communication among internal stakeholders about project progress and escalate risk when needed. A key focus is to assist institutional funding and senior management with communications on project progress and challenges. 

Evidence generation and learning 

• Lead Country and Global teams to conduct evidence generation activities to support strategic direction including, project baseline, annual and endline data collection, reporting and learning at project and portfolio (strategy) level 

• Analyse, consolidate and disseminate indicator baseline and endline data, provide technical support to donor reporting when necessary 

• Support the integration of needs and opinions expressed by people and communities we serve 

• Collaborate with MEL team members to analyse performance data, write reports and provide recommendations 

• Ensure that learning from project baselines contributes to project design, implementation and improvements in MEL practice

• Support the design, delivery and dissemination of learning, particularly around inclusion, within and between relevant thematic areas 

The post holder is expected to travel up to eight weeks a year locally and internationally. The role offers flexible working from home and the office to be agreed upon with the line manager. 

Skills and Experience 

As the successful candidate you will possess a degree in a relevant field or subject (international development, public health, social sciences), or equivalent learning and experience. You will have a background in the comprehensive design and delivery of outcome focussed qualitative approaches/techniques including participatory MEL, tool development, data collection, analysis and reporting, and have experience of analysing rich qualitative data from multiple sources including the use of appropriate analysis methods and data analysis software tools. 

Further required knowledge, skills and experience include: 

Essential 

• Experience in monitoring, evaluation and learning gained within the international development sector in programme countries.

• Excellent technical skills in monitoring, evaluation and learning: developing and using theories of change, designing MEL plans, designing logframes, managing oversight processes, sharing evidence and communicating learning, data quality assessment.

• Experience producing analytical reports and communication materials of good quality for a wide range of audiences, particularly using qualitative data. 

• Excellent self-management and initiative with proven ability to independently manage large, complex pieces of work with multiple stakeholders in a high-pressure environment working to competing deadlines. 

• Ability to build and manage strong, effective working relationships with internal and external audiences on complex international development projects (working with multiple countries and continents) 

• Ability to balance attention to detail with understanding the big picture. 

• Sound knowledge of Microsoft Office products and relevant use of artificial intelligence (AI) software 

Desirable 

• Fluency in other Sightsavers’ languages e.g. French, Portuguese, Bengali, Kiswahili. 

• Experience in MEL for social inclusion and/or education programmes and inclusive data skills. Disability data skills are an asset. 

• Skilled in efficient working practices within a geographically disbursed team. 

• Experience of planning, monitoring and evaluating flexible adaptive programmes. 

• Understanding of operational research methodologies and approaches 

This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.  

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit. 

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. 

Next steps 

To apply for this exciting new opportunity, please submit your CV via our recruitment portal. We are particularly interested in learning of your motivations for applying.

Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW). 

Closing date: 21 September 2025 

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls. 

Are you interested in working with a reputed international sustainability organisation to influence policy developments on sustainability globally? ISEAL is hiring a Senior Policy Officer to join our team responsible for public engagement and policy influencing. This is the perfect role for someone who is keen to work in an increasingly dynamic regulatory and policy landscape to strengthen the role of voluntary sustainability tools alongside emerging mandatory measures. 

The core objective of the Policy and Engagement team is to support governments, civil society and other business influencers to understand, identify and use credible sustainability systems.  We do this through direct engagement with relevant government bodies in priority countries, engagement with individual businesses and business platforms and building member awareness and knowledge about relevant policy files and implications of new policies for their schemes and impact. The team focused on the UK, Switzerland, EU-wide policy and key EU members states, as well as on countries in the global south, including Colombia, Indonesia, India and Brazil.

The Senior Policy Officer will help drive engagement with policymakers in key countries in which ISEAL and its partners have a strategic policy interest, with a view to influencing the policy narrative on sustainability and specific policies. The role will identify policy engagement opportunities and provide insightful analysis of policy developments and trends.  In addition, the role will work closely with ISEAL members based in these regions to combine efforts and align on policy influencing.

The ideal candidate will have had exposure to working in an international policy context, either working as part of civic society with governments or as part of a government department. A strong grounding in sustainability issues and related key political and policy debates will be essential, along with some working knowledge of key policy trends in the human rights, climate and sustainability standards space. Prior experience in working in the EU, UK at policy and regulatory landscape or public affairs level will be an advantage. The Senior Officer reports to the Director, Policy and Engagement.

Key Responsibilities we will entrust you with:

Policy and government engagement

• Support ISEAL´s strategic engagement with identified key policymaker targets and audiences from a policy influencing and role of voluntary tools perspective
• Keep track of policy developments in key areas and jurisdictions and provide insights and analysis to inform ISEAL’s policy engagement work
• Help identify opportunities for engagements with relevant policymaker audiences and government agencies in key jurisdictions and engage with them as delegated and supported by other colleagues
• Set up direct meetings and other engagement opportunities for ISEAL, coordinate ISEAL’s input, advise and engagement and prepare briefs, reports and submissions for engagement purposes
• Contribute to establishing engagement and influencing strategies and to the development of ISEAL’s policy positions
• Provide internal advisory support to other teams on critical policy files based on own subject matter and jurisdiction knowledge
• Support team in development of policy papers, position papers, press releases, strategic messaging on policy issues
• Facilitate webinars and workshops on policy related topics

Other

• Track policy developments and analyse how they  affect sustainability systems, ISEAL and its members
• Help shape ISEAL’s work on global policy engagement and outreach in the next strategy period
• Conduct or support other team members with background research on specific regulatory proposals and policy frameworks and related topics
• Support ISEAL’s member-facing policy activities liaising with the rest of the team
• Provide policy advice and analysis as requested on priority topics
• Participate actively in team and organisational planning and activities
• Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.

Experience, Knowledge and Attributes

• Postgraduate degree in a relevant subject (e.g. sustainability or environmental studies, human rights, law, int. development/ social policy, EU policy etc.) and/or equivalent work experience
• Proven experience working in a policy context as part of civic society or within a government department supporting policy engagement
• Good working knowledge of the sustainability policy landscape and key debates in the space
• Strong skills in policy analysis and policy intelligence
• Excellent written and spoken English communication skills
• Excellent writing skills and ability to synthesise information
• Prior exposure to sustainability standards, passionate about sustainability linked policy issues such as human rights, climate, nature, due diligence  
• Some experience and comfortable with public speaking, e.g. facilitating webinars or workshops
• Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including occasional international time-zone calls
• Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Skype, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office

Additionally desirable

• Other languages: Spanish
• Prior experience working with remote manager and team
• Exposure to working on strategic policy questions
• Experience in tracking, engaging in development issues in global south countries

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a fixed term 12 months contract from December 2025 / January 2026

Salary: £40,000-£45,000 p.a. depending on experience (full time, 37.5 hours per week)

Location: London is the preferred location. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder will be required to undertake a fair amount of international travel and should ideally have the passport (UK, EU) to enable this smoothly

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(atisealalliance(.)org.

Deadline for applications is 24 September 2025

Please note that we will only contact shortlisted applicants.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 1-3 October

Pre-interview timed exercises (between 60 – 90 minutes from home): 7-9 October

Panel interviews (Teams): w/c 13 October

Decision: w/c 20 October

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises