Vacancy Reference Number:
HOHR/FS/UK-R1
Position title:
Head of Human Resources
Reports to:
Deputy CEO
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
And
Remotely
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £44,000.00 per annum (commensurate with experience)
Terms of Employment:
18-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than Wednesday, 17th February 2021
Approx. Interview & Role Commencement Date(s):
Interviews: W/C 1st March 2021
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold a Zoom Interview with Muslim Hands.
About Us:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.
Role Overview:
Reporting directly to the Deputy CEO, this pivotal new role will drive culture change across the charity, ensuring our change programme is underpinned by a coherent, long-term and practical commitment to building all aspects of a modern, diverse, capable workforce. In this exciting and wide-ranging role, you will deliver our strategies.
This is an exceptional opportunity for a high calibre, big picture thinker with considerable experience of advising Chief Executives and Boards and whose experience combines both strategic and operational leadership ability. You will be skilled in driving and embedding organisational effectiveness and cultural change in line with organisational strategies. With a demonstrable track record of delivering strategic impact, your approach to leadership will embody five core leadership traits: academic, learning, adaptable, inclusive and trustworthy.
Main Responsibilities:
- To act as the authoritative People Strategy adviser to Muslim Hands and, where necessary, supporting the CEO in engaging with Trustees and governance Committees on key People issues, risks and priorities.
- To be a powerful advocate for Muslim Hands ambitions for workforce development and capability (paid and unpaid) by creating a visible personal leadership presence in all aspects of workforce development and culture change.
- To devise and deliver a transformative and innovative people and cultural change strategy that aligns fully with our values and Muslim Hands Strategy and sets us apart as a great place to work.
- Be an active, effective and accountable member of the organisation, exhibiting strong leadership, leading by example.
- To establish the development of our organisational learning and development agenda.
- To formulate credible proposals on all strategic considerations for our people and organisational culture – with a particular focus on increasing our equality, diversity and inclusion at all levels across the charity.
- To coach the senior leadership team as necessary, ensuring expert support is put in place that drives high standards of leadership, talent development and employee engagement.
- To create and lead a People and Culture style Human Resources function that is recognised and valued as a centre of excellence in delivering our strategic goals and organisational development priorities, offering relevant expertise and, proactively sharing insights that add value.
- To ensure all contributions from the Human Resources team fully meets expectations including quality of People Policies, Talent acquisition, Compensation and Benefits. Employee Relations and support to Senior Leadership roles.
- To exhibit Muslim Hands core values.
- To deliver and lead a People Strategy focused on culture change and organisational development intervention which creates a progressive, agile, dynamic workplace experience and environment for the future which enhances employee engagement and wellbeing.
- To work with colleagues to identify the skills, knowledge, and capability and culture of Muslim Hands needs to deliver future plans.
- To implement new talent management and wider learning programmes at all levels which align with our ambition to be a ‘learning organisation’, engaging our people to fulfil their potential, perform better and want to stay longer.
- To keep under constant review the charity’s approach to pay, reward/recognition and benefits to ensure we attract, recognise and retain talented paid and unpaid colleagues who are committed to Muslim Hands mission.
- To lead a department that provides an effective business-focused employee relations approach.
- To lead the charity’s approach to performance management, focusing on inspiring, equipping, empowering and rewarding colleagues to meet and exceed expectations.
- To ensure that paid and unpaid colleagues have access to appropriate support to maintain their personal wellbeing and maximise their contribution.
- To ensure that all other people and volunteering policies and procedures are as robust and efficient as possible; are legally compliant, fit for purpose and take account of emerging external risk factors and support delivery of the Strategy.
- To use data proactively to improve our organisational performance and encourage business-focused decisions.
- To ensure meaningful people insight (including through regular Employee Opinion Surveys) is provided in order to assist the Chief Executive and SMT in decision making and planning.
- To keep up to date with relevant Government policy proposals and legislation, and the best practice of relevant organisations, ensuring that the charity complies with legislation and adopts prevailing best practice wherever feasible.
- To act as a professional role model that inspires, motivates and enthuses staff within the team and more widely across the charity, promoting a culture of learning, professionalism, collaboration and innovation, celebrating successes and encouraging ambition and achievement.
- To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct.
- To support with Fundraising activities from time-to-time, committing to partake in fundraising activities and ensuring the availability of staff during our peak periods.
- To undertake any reasonable responsibilities as required by Line Manager.
- To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices.
Note: This job description will change from time to time due to changes within the Organisation as well as the updating of procedures within your department. If there is a major change to your role then a new job description will be produced.
About the Successful Candidate:
Essential:
- Ability to demonstrate current eligibility to work within the United Kingdom
- Must be able to either:
- Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
- Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
- Uphold Muslim Hands’ Organisational Values
- Hold a relevant Postgraduate or Master’s degree in Human Resources Management or equivalent (Level 7) with proof of Suitable HR related experience
- 7+ years' experience in HR, with a minimum of 3 years' experience in team management / in a senior leadership role
- Expertise in Employee Relations, Employment Legislation, Policy and Procedure and the ability to recruit and train new staff and instil highest standards amongst new employees
- Thorough knowledge and understanding of current UK Employment Law
- Extremely confident communicator with the ability to easily build relationships, rapport and trust with all types of people at all levels of the organisation.
- Experience in leading a People Operations or Human Resources functions.
- Previous experience of leading operational change programmes within a HR environment
- Ability to work collaboratively with senior stakeholders and programme leads to deliver results on time, on budget and to high standards.
- Able to make connections across the organisation and provide support and challenge, working collaboratively across functions.
Desirable:
- Associate member (or higher) of the CIPD with evidence of continuous personal development
- Track record in developing and delivering HR/ People and Culture strategy and of advising HR managers and senior staff
- Previous experience of working closely with an Exec Board member, delivering clear communications on their behalf.
- Working knowledge and experience within a similar Role
- Working knowledge and experience of working within an International NGO
This is a very rewarding position for the right person. If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!
Deadline for applications is Wednesday, 17th February 2021, however, we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
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The client requests no contact from agencies or media sales.
RFEA are looking for a highly motivated Salesforce Administrator to lead the ongoing development of a Salesforce Non Profit Success Pack (NPSP) deployment across our Veteran's services. This role is part technical, part project manager, part administrator and part Salesforce analyst responsible for executing the day-to-day configuration, support, maintenance and improvement of our Customer Relationship Management (CRM) platform.
The successful candidate will have a record of success in adopting, maintaining and improving new information technology platforms and processes and will work closely with our Management Team and subject matter experts to identify, develop and deploy our new business processes including: Operations, Compliance, Business Development and Communications.
The Salesforce Administrator is expected to comply with all RFEA Data Protection Procedures, Privacy Framework, Policies including Safeguarding, Health and Safety as well as Operational Procedures Work Instructions.
The position is initially for 12 Months with possible options to extend.
Salary is between £30,000 and £35,000 depending upon experience. The appointment will be based in either Birmingham or London.
Specific Duties and Responsibilities:
- Serve as primary system administrator for the Salesforce environment
- Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
- Complete regular internal system audits and prepare for upgrades
- Manage Salesforce integrations
- Ensure all changes are adopted and embedded by clearly communicating and documenting the changes with/ for all relevant users
- Coordinate the evaluation, scope and completion of new development requests
- Work with the Compliance Manager to establish suitable processes to support administrative, development, and change management activities
- Able to deliver end-to-end configuration and change management of the system when improvements are implemented
- Manage delivery of work products by external contractors for large-scale implementations of new functionality
- Assist in training of new users and grow the Salesforce skill set across the charity
- Spearhead all saleforce training across the charity.
Key Skills Required:
- Excellent project management skills and a positive attitude
- Ability to meet deadlines, handle and prioritise simultaneous requests, and manage laterally and upwards
- Creative and analytical thinker with strong problem-solving skills
- Exceptional verbal and written communication skills
- Ability to communicate effectively at all levels of the charity
- Ability to critically evaluate information and distinguish user requests from the underlying true needs of the charity
- Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes
PERSON SPECIFICATION
RFEA Values
- Expert – We are always professional and knowledgeable, delivering the highest quality support.
- Supportive – We are respectful, helpful and empathetic to the needs of others.
- Passionate – We have a genuine belief in out cause and a powerful desire to support our clients.
- Open and honest – We trust each other, are open and candid, and take ownership of our actions.
- Resilient – We are flexible and adaptable to change, encouraging innovation and creativity.
- Collaborative – We thrive on new challenges, and building relationships and partnerships.
Essential Competencies
- Salesforce Admin ADM201 certified.
- Proven ability to design and implement new processes and facilitate user adoption
- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
- Motivated self-starter with ability to work cooperatively within an integrated team dedicated to achieving successful outcomes
- Strong understanding of Salesforce best practices and functionality
- Strong data management abilities
- A documented history of successfully driving projects to completion
- A demonstrated ability to understand and articulate complex requirements
To apply, please submit your CV and a personal statement.
The closing date is 1st March 2021. Interviews will take place mid-March with the successful applicant starting In March/April.
The successful candidate will be required to undertake Ministry of Defence security clearance which requires applicants to have been resident in the UK for over 5 years. An Enhanced DBS disclosure will also be required.
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35 hours per week
Based in Birmingham
Job Ref: 963
We are currently recruiting for Lead Workers for our Housing Support Teams.
Our Housing Support Lead Worker Service provides housing-related support for Vulnerable Families in temporary accommodation, Single Adults and Couples & Survivors of Domestic Abuse. We support people to prevent the loss of their accommodation if it is at risk, or help them find/settle into suitable alternative accommodation. We also work with key strategic partners to help address other social related issues, such as benefit/welfare reform processes, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.
As Lead Worker, you will be expected to:
- Be motivated, committed and confident at liaising with other professionals.
- Be able to work autonomously, and as part of a team.
- Possess some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
- Have the ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
- Effectively manage your own caseloads and time.
- Provide individual, tailored support, in accordance with the agreed support plan.
- Assess and manage risk.
- Maintain accurate records.
- Understand the importance of maintaining professional boundaries.
- Ensure safeguarding protocols are followed.
You will be part of a team reporting to a Team Leader and Service Manager. We will provide a supportive work environment and appropriate IT equipment, including a smart phone and laptop. You will have the freedom to manage your caseload as you see fit, supporting your service users to achieve the best outcomes for them. Working collaboratively with your colleagues and other agencies, you will receive regular supervision from your Team Leader who will be there to support and encourage you.
To download an application pack, visit our website via the apply link.
Unfortunately, we are unable to accept CVs.
Closing date: Rolling Recruitment
Interviews: TBC
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work
Registered Charity
No. 1061582.
Location: This role can be based from any of our UK-wide hubs.
The Trust is seeking an exceptional individual to be part of the Executive Committee, responsible for leading The Prince's Trust to ensure its life-changing support is safely delivered to children, young people and young adults aged 11-30 across the UK.
You will oversee the delivery of all our lifechanging activity helping over 60,000 young people across the UK each year through direct delivery, digital delivery, and delivery partnerships. Providing exceptional motivational leadership to over 500 colleagues in addition to an extensive volunteer network, you will have responsibility for securing, managing, and influencing senior level partnerships within the public and private sector. The blended delivery team will be aligned with the Customer Services provision, which is the first point of contact for enquires, and subsequently, facilitate the transition of young people to the appropriate support intervention.
You will have experience of leading organisations through significant change and be able to demonstrate effective delivery of a high-level customer service experience to an end-user. Powerful communication and influencing skills, strong contract management experience and proven analytical expertise will be key to this position.
With a deep knowledge, understanding and empathy of the current issues and barriers facing young people across the UK, you will also lead one of The Trust’s Equality, Diversity and Inclusion networks and have a natural and instinctive interest in others that reaches beyond the role.
For more information, please go to the job description. (This will open in a new window).
If you are viewing this on a job board, please visit our site by clicking ‘apply’ for the job description.
The Trust is handling all enquiries through our Talent Acquisition Team and you will be asked to provide a CV and supporting statement as part of your application.
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The client requests no contact from agencies or media sales.
This is an exciting opportunity for an enthusiastic youth and health & social care focused person to join our dynamic team and is well suited to an individual that is looking to gain hands-on experience in a thriving and supportive workplace. The successful candidate must be as passionate as us about transforming the lives of young people.
Countless talented young people across the country are unemployed, under-employed or looking for a better career. Meanwhile, across the health and social care sector there is currently in a workforce crisis with thousands of vacancies across hundreds of different roles.
See some potential to do some brilliant work? Us too! Could you lead our programmes to get 10,000 young people into health and social care careers over the next 3 years?
As an Operations Executive, you will work with young people, volunteers and partners to deliver programmes and activities to support and encourage 16-30-year olds into sustained health and social care jobs. Working as part of a team within our Central region you will work with clear objectives to ‘connect’, ‘progress’ and help ‘transform’ the lives of young people who need us most.
Responsibilities:
- Supporting young people to develop their confidence and skills.
- Delivery of Prince's Trust's Health & Social Care project.
- Accurately record and track young people’s journey and progression using The Prince’s Trust CRM system.
- Supporting young people into positive sustained outcomes including education, training, and employment.
- Ensuring young people who need us the most are recruited and engaged through outreach.
- Co-ordinating with partners to deliver employment programmes, including leading skills sessions.
- Ensuring every young person ‘progressed’ has an action plan with an appropriate pathway of support and keeping detailed records of our engagement with them.
- Recruitment and management of trusted partners who refer to and/or deliver our services.
- The recruitment and management of volunteers to support and deliver our services.
Requirements:
To support our delivery requirements across Central England we are particularly interested in receiving applications from individuals who have some of the following qualities:
- Experience of the NHS or Health & Social Care sector in any capacity
- Experience of recruiting people into roles within Health & Social Care
- Experience in caseload management to a varied audience
- Have experience in using customer relationship management systems and reporting data
- Able to engage in challenges with optimism and resilience
- Can be adaptive and flexible, ready to embrace change and innovation
- Experience in providing one-to-one support and delivering high quality learning and development sessions through a variety of mediums.
- A natural and effective communicator, passionate about delivering excellent customer service and making the right decision for young people
- Experience in at least one of the following areas:
- Youth Work or Teaching
- Health & Social Care sector
- Recruitment
- Careers & Employability Sector
- Managing Partner Organisations and Volunteers
- Possesses a strong understanding of the challenges young people from within The Trust’s target groups might face.
Youth charity The Prince’s Trust helps disadvantaged young people to get their lives on track. It supports 11 to 30 year-olds who are une... Read more
Hours: Full Time, 35 hours per week - part-time may be considered on a 4-day week basis
Location: This role can be based from any of our UK-wide hubs.
The Trust is seeking an exceptional individual to be part of the Executive Committee, responsible for leading The Prince's Trust to ensure its life-changing support is safely delivered to children, young people and young adults aged 11-30 across the UK
We have recently commissioned an organisation-wide safeguarding audit to enable us to gain a deeper understanding of current arrangements for safeguarding our beneficiary group and to highlight any opportunities to further strengthen our approach.
Ultimately responsible for leading a project board to review the key findings and recommendations of the audit report, you will define and drive an action plan as part of an overall safeguarding strategy providing support and appropriate challenge, where required at, all levels of the Trust.
You will need to have the relevant executive strategic experience, ideally with a blended safeguarding background in a statutory or hybrid environment. Possessing strong people leadership skills crucial in delivering positive change, and you will be able to demonstrate a wide cultural awareness of others, supporting our Equality, Diversity and Inclusion strategy.
For more information, please go to the job description (this will open in a new window). If you are viewing this on a job board, please visit our site by clicking ‘apply’ for the job description.
We are open to flexible working patterns subject to overall objectives being met. The Trust is handling all enquiries through our Talent Acquisition Team, and you will be asked to provide a CV and supporting statement as part of your application.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 669
Youth charity The Prince’s Trust helps disadvantaged young people to get their lives on track. It supports 11 to 30 year-olds who are une... Read more