Internal communications lead jobs

We are seeking an experienced Senior Internal Auditor who will play a critical role in providing independent assurance that the charity's risk management, governance and internal control processes are operating effectively. The successful candidate will be responsible for evaluating the effectiveness of systems and procedures; compliance with regulations and policies and recommending improvements, with direct and open reporting and escalation to the CEO and Chair of FRAC.

It is important to note that financial audits represent just one quarter of the planned audit activity, with around 75% of audit work concentrated on non-financial areas. Reporting to the Senior Risk Manager, the Senior Internal Auditor will work closely with several key stakeholders across Age UK Group.

This role is ideal for someone who enjoys independence, investigative thinking, and the opportunity to add real value through impactful assurance and insight. The ideal candidate will have experience influencing senior stakeholders and working with specialist external auditors.

We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of one day per week. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK internal grade: 4L

Last date for applications Thursday 21 May 2026.

Interviews for shortlisted applicants will take place via Microsoft Teams on Monday 1^st June. Second-stage interviews will be held the following week on Monday 8^th June at our London office (EC3N 2LB).

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Prior experience of engaging with specialist external auditors. A, I
• Experience of presenting and reporting to the board or CEO equivalent. A, I
• Experience of risk-based audit planning and delivery. A, I

Skills and Knowledge

• Strong understanding of internal control frameworks, risk management, and governance. A, I
• Be confident in leading all audit processes independently from creation of the audit plan to follow up actions. A, I
• Excellent analytical, investigative, and report-writing skills. A, I
• Knowledge of charity governance and regulatory requirements. A, I

Personal Attributes

• Demonstrate the gravitas and confidence required to navigate major assurance processes and influence senior stakeholders. I
• High integrity, objectivity, and professional curiosity. I
• Ability to build effective relationships across diverse teams. I
• Proactive and solutions-focused mindset. I
• Strong communication and influencing skills. I
• Ability to present findings to senior stakeholders with objectivity and independence. I

Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience in internal audit within a large, complex charity. A, I
• Experience with audit software or data analytics tools. A, I
• Experience of federated charities. A, I
• Experience of CQC and regulated service delivery. A, I

Skills and Knowledge

• Understanding of quality assurance. A, I
• Professional qualification (e.g. IIA) or equivalent experience. A, I

Personal attributes

• Commitment to the values and mission of the charity. A, I

Please look at the attached job description for more information on the role responsibilities.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.

We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.

Together we can end domestic abuse. Forever. For everyone.

This is a broad and varied role across Policy, Public Affairs and Communications, with a specific focus on the Drive Project:

The Drive Project is the Drive Partnership’s flagship intervention for high-risk, high-harm and serial perpetrators of domestic abuse. The core mission of the Drive Project is to stop the cycle of domestic abuse and increase the immediate and long-term safety of adult and child victim-survivors. The Drive Project does this by partnering with agencies and local perpetrator services to disrupt, challenge, and change the behaviour of high-risk, high-harm and serial perpetrators, and working closely with IDVAs and victim-survivor services to always centre the safety and needs of victim-survivors, in line with the Respect Standard.

Key Duties and Responsibilities

Communications

• Support the Drive Partnership’s communications and stakeholder engagement regarding the Drive Project.
• Lead central support on communications for Drive Project partners and build strong working relationships across network, ensuring both policy and communications expertise and input flows both ways.
• Work closely with internal and external partner colleagues to support the safe and effective roll-out of the Drive Project across England and Wales.
• Support the delivery of the Drive Partnership’s communications plan, including website content, social media, newsletters, and events.
• Develop and maintain communications and branding guidelines and support the Drive Partnership team and network of partners to use correctly.
• Support the Policy, Public Affairs and Communications Manager in developing media relations, including media enquiries, drafting press releases and responses.
• Ensure the website is fit for purpose and up to date with relevant information and news.
• Ensure victim-survivor voice guides our communications thinking and output - engaging in a compassionate, considerate and effective way with victim-survivors through Pioneer interaction, colleagues and any other interaction we have in our daily work.
• Ensure service user (perpetrator) input is collated and utilised in a responsible and safe way – always centring victim-survivors and considering their safety within this work.
• Project and promote our values – through considered language, inclusivity and equality in Drive Partnership communications.

Policy and Public Affairs

• Support the Policy, Public Affairs and Communications Manager to develop and promote policy positions, drawing on the expertise of the partnership.
• Lead and coordinate policy input into the Government’s strategic approach to perpetrators, particularly through influencing on the Drive Partnership’s key recommendations within its Call for Further Action.
• Identify and act on policy opportunities to promote best practice in perpetrator interventions – including both risk management and behaviour change, such as select committee enquiries, consultations, Bills, news developments.
• Build relationships with politicians, voluntary sector, civil servants and professional bodies, deputising for the Policy, Public Affairs and Communications Manager in key meetings where required.
• Support the coordination of sector and stakeholder forums to enhance collaboration towards a more strategic approach to perpetrators of domestic abuse.

Internal

• Play a role in the development of the team, nurturing and drawing on the talents of others.
• Maintain an accurate and secure audit trail of all relevant communication and ensure that all work is compliant with data protection law.
• Engage in a compassionate, considerate and effective way with all victim-survivors through Pioneer interaction, colleagues and any other interaction we have in our daily work.
• Undertake any other duties as may reasonably be required.

Person Specification

Experience

Experience of communications planning and delivery:

• Digital communication and website management (E)
• Using data and evidence in communications (E)
• Experience in reactive and crisis communications (D)
• Experience of working with the media and journalists (D)
• Experience of developing a communications plan (D)
• Creative and innovative approach to presenting information across different formats and channels, for a range of audiences (D)

Experience of working with a range of internal and external stakeholders to influence policy:

• Experience of working in coalitions or partnerships (E)
• Experience of building and maintaining good relationships with a range of stakeholders (E)
• Experience working with policymakers/parliamentarians to influence policy (D)
• Experience of working with people with lived experience of the issue at hand (D)

Skills

• Creativity and fluency
• Organisational skills

Competencies

• Teamwork and collaboration
• Communication and relationship management
• Delivering quality
• Goal orientation
• Influence

Job Purpose

The Group Head of Marketing and Communications is a strategic leadership role responsible for shaping and delivering an excellent quality, high impact approach to integrated marketing, brand and communications across the TLC Group.

The postholder will primarily set direction and enable the team to deliver their work, with some direct input into campaigns, messaging and other outputs. 

This role is directly accountable for:

• Growth in key audiences
• Smooth running of the marketing provision of TLC Group including website, social, internal and external comms, press, PR and brands.
• Delivery of high-quality campaigns, on time and to budget, which deliver agreed outcomes. 

The role will share responsibility with others for: 

• Growth in fundraised income
• Performance of commercial subsidiaries

Wider Support

The postholder will be supported by the Director of Development as their line manager, and beyond that the Development sub-committee of our TLC Group Board alongside the wider Board itself. 

There will be scope to shape and grow the internal team if / when the TLC Group continues to expand. Beyond the direct team, TLC Group uses a network of freelancers and agencies and there is potentially scope to draw in their expertise, budget permitting. 

Key responsibilities

Strategic leadership

• Provide outstanding leadership and direction for the TLC Group Marketing and Communications team, bringing energy and drive to our ambition.
• Develop and lead the implementation of a TLC Group-wide Marketing and Communications strategy aligned with organisational goals. 
• Lead on positioning the organisation as a sector leader, enhancing visibility, influence and impact. 
• Advise the Executive Leadership Team on marketing, communications and reputational risk. Plan and mitigate against brand and organisational reputational risk and manage crisis communications effectively. 

Brand and Communications

• Lead the development and ongoing delivery of brand marketing strategies for each of our differentiated brands, supporting the transition to an audience led approach. 
• Lead the implementation and embedding of our new brand portfolio across our organisation including successful application of brand identities, values, key messages and tone of voice. 
• Identify opportunities to increase brand awareness and lead the delivery of these across a national footprint. 
• Set the strategic direction for all internal and external communications, including our Press and PR work.
• Ensure our messaging reflects organisational values, mission and impact. 

Income Generation and Commercial Integration

• Support the growth of our Charity by providing Marketing expertise and developing marketing plans which facilitate our partnerships and charitable income generation work (fundraising, philanthropy and grants). Work closely with our Development and Partnerships teams to deliver this. 
• Support the Group's commercial subsidiaries by providing Marketing expertise and developing marketing plans which assist the subsidiaries to meet their revenue targets. Work closely with our Group Commercial Director to deliver this. 

Influencing 

• Support our Policy team (part of our Development team) developing TLC's government relations work through influencing campaigns, parliamentary events and policy responses. 

Digital and Innovation

• Drive digital changes and innovative solutions to improve customer journeys, supporter retention and AI integrations/automations, helping to futureproof our growing organisation. 

Leadership and Management

• Lead the team to deliver across brands, through effective project management and prioritisation as well as ensuring alignment of stakeholder expectations against agreed objectives. 
• Develop our high-performing marketing and communications team and build connections which embed marketing and communications across the entire Group.
• Establish a network of strategic relationships with key stakeholders across team and subsidiaries to support a one team approach, integrated planning and effective delivery.
• Set the Departmental budget with a focus on value for money. 

Stakeholder Engagement

• Build strong relationships with key stakeholders, partners, media and influencers. 
• Represent the organisation externally at events and in the media. 

Organisational

• Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC Group understand that safeguarding is everyone's responsibility. Ensure adherence to policies, mandatory training, reporting concerns, and compliance to protect children and adults at risk.
• Perform any other duties within the general scope of this job profile or as reasonably required by the Director of Development.
• Commit to continuous professional development through engagement in specific opportunities agreed with the Director of Development. 

Person Specification

Experience

• Senior leadership experience in marketing and communications. 
• Proven track record of developing and implementing effective brand strategies across:

           - An organisation with a diverse portfolio of services, brands or sub-brands - and/or

           -A charity or social enterprise with commercial subsidiaries

• Developing and implementing marketing and communications strategies that employ a mixture of marketing channels.
• Producing comprehensive campaigns that increase income and engagement. 
• Building high trust, collaborative relationships and managing stakeholders at every level. 
• Understanding and working with diverse audiences. 

Skills and abilities

• Seeing things both strategically and operationally.
• Managing a multi-brand portfolio in a fast faced environment.
• Creating and managing a departmental budget to ensure a good return on investment.
• Excellent leadership, influencing and relationship management skills, including with freelancers or agencies.

Qualities

• A positive, creative problem solver.

What success looks like

In the first six months, we would expect this role to build a strong understanding of the Group structure and priorities, while starting to bring greater clarity and alignment across the brand portfolio and marketing approach. There is a real opportunity here to shape direction early, deliver some quick wins, and build momentum across the organisation.

By twelve to eighteen months, the expectation would be to see clear, measurable impact in areas such as audience growth, income generation and brand visibility, alongside a more defined and embedded marketing function that is set up to support both the charity and commercial aims of the Group.

This role offers a high degree of ownership, and will suit someone who enjoys building, prioritising and making progress across multiple areas, while helping the organisation focus its efforts over time.

About This Job

This job is to work with the cadet media and communications team in creating and delivering digital marketing strategy to increase awareness of the Combined Cadet Force (CCF) mainly through digital platforms including our website and social platforms with the target of increased traffic, awareness, and recruitment. It is an exciting new role with lots of opportunity for personal and professional growth in a hard-working team.

Essential Skills

· A recognised qualification or proven success in digital marketing

· Hands on marketing / communications experience

· Minimum of 1 year experience in marketing

· Knowledge of digital marketing and communications practices

· Content creation abilities

· Use of social media to achieve marketing and communications objectives

· Awareness of graphic design principles and familiarity with Illustrator, Photoshop, or other imaging / graphic design software

Please refer to the attached Job Description for further information.

Our charity

The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining CCFA you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 14th June 2026.

Interviews will be held in person during the week commencing Monday 29th June 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Do you have the passion and storytelling skills to amplify our ambitious plans to improve the lives of everyone affected by ovarian cancer? Could you play a pivotal role in bringing our work to life through powerful case stories, compelling content and engaging communications that inspire action and raise awareness? 

We are looking for an Interim Communications & PR Officer to join our brilliant marketing and communications team on a fixed-term basis. This is an exciting opportunity for someone who thrives on creating impactful content, building relationships, and working collaboratively across an organisation to deliver meaningful communications.

In this role, you’ll take the lead on developing and managing a library of real life stories from people affected by ovarian cancer, ensuring their voices are heard in a way that is sensitive, authentic and impactful. You’ll create high quality written content across a range of channels – from website copy and emails to reports and campaign materials – helping to engage and inform audiences and support organisational objectives 

You’ll also play a key role in managing relationships with supporters, including celebrities and influencers, identifying opportunities to amplify our work and increase our reach. A creative, empathetic and highly organised individual, you’ll be confident working with people with lived experience and handling sensitive stories with care. You’ll enjoy collaborating with colleagues across teams and be motivated to continuously improve how we communicate, ensuring our messages are clear, compelling and impactful.
 

With the support of the Interim Senior Marketing and Communications Manager, you’ll contribute to delivering communications that engage more people with our work – whether that’s using our services, campaigning for change, or supporting us through fundraising and partnerships.
 

If you’re excited by the opportunity to use your communications and storytelling skills to make a real difference, we’d love to hear from you. 

Join us and together we'll fight for a world where everyone with ovarian cancer lives. 
 

The role is a full time, 35 hours per week, interim position (1 year fixed term contract).  
 

We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office near London Bridge when required.Please email our organisation if you would like to find out more about how frequently you would likely be required in the office for this role. 

Air Ambulances UK 
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post 
The Campaigns & Partnerships Communications Lead will play a central role in the planning, development, and delivery of AAUK’s communications campaigns and partnership-facing content.

The role will strengthen AAUK’s national voice by delivering high-quality, consistent, and engaging campaign outputs across both national awareness activity and partnership-supported initiatives.

This is a communications and campaign delivery role, supporting partnership activity through creative content, campaign assets, and storytelling rather than income generation or fundraising delivery.

The key objectives are:

• Support the creation of high-quality communications assets for partnership activity.
• Lead the delivery of AAUK’s annual campaign programme, including national and sector-wide awareness campaigns.
• Develop and deliver micro-campaigns aligned to key awareness moments across the year.
• Ensure consistent storytelling, messaging, and brand tone across all campaign outputs.
• Work collaboratively across teams to deliver impactful, audience-focused communications.

Key Responsibilities

Campaign Planning & Delivery

• Lead on the planning and delivery of key national campaigns, including Air Ambulance Week.
• Develop and deliver micro-campaigns such as: Restart a Heart Day, World Pilot Day, Road Safety Week and other relevant awareness campaigns.
• Create integrated campaign plans, messaging, and content outputs.
• Coordinate campaign timelines and ensure cross-team alignment for delivery.

Partnership Communications & Campaign Support

• Develop communications materials to support AAUK partnership activity and collaborations.
• Produce campaign assets, storytelling content, and supporting materials for external stakeholders.
• Support the creation of presentations, briefings, and campaign packs for partner engagement.
• Work closely with internal teams to ensure consistency in messaging across partnership activity.
• Act as a key communications contact for campaign-related partnership delivery.

Content Development & Storytelling

• Translate operational, clinical, and sector information into accessible public-facing content.
• Support the creation of case studies, ambassador content, and campaign narratives.
• Contribute to editorial outputs including publications and campaign materials.

Campaign Delivery & Digital Collaboration

• Work closely with the Communications & Marketing team to ensure campaign content is effectively delivered across digital channels.
• Support the creation of social media, email, and website assets linked to campaign activity.
• Ensure campaign messaging is consistent across all external communications channels.
• Contribute to improving audience engagement through high-quality campaign content.

Monitoring & Evaluation

• Support campaign performance tracking and evaluation using engagement and reach data.
• Produce post-campaign reports and insights to support continuous improvement.
• Identify trends and opportunities to improve future campaign effectiveness.

General Responsibilities

• Represent AAUK professionally in internal and external meetings where required.
• Work collaboratively with communications, fundraising, and policy teams.
• Ensure all activity complies with GDPR, fundraising regulations, and brand guidelines.
• Support wider organisational priorities and strategic objectives.
• Contribute to continuous improvement of campaign processes and delivery.

Essential Skills & Experience

• Experience in a communications, marketing, or campaign delivery role.
• Proven ability to plan and deliver multi-channel campaigns.
• Strong written communication and storytelling skills.
• Experience working across teams and managing multiple priorities.
• Ability to translate complex or technical information into engaging public content.
• Strong organisational and project coordination skills.
• Understanding of digital communications and content production.

Desirable Skills & Experience

• Experience within a charity, public sector, or membership organisation.
• Experience supporting partnership or stakeholder communications.
• Familiarity with digital content tools and CMS platforms.
• Experience in campaign evaluation and reporting.
• Knowledge of the air ambulance sector or emergency services (desirable but not essential).

Key Attributes

• Creative and ideas-led approach to communications.
• Strong attention to detail.
• Ability to work under pressure and to deadlines.
• Collaborative and proactive working style.
• Commitment to AAUK’s values and mission.

Benefits

• 36 days annual leave (including Bank Holidays FTE)
• Employee Assistance Programme
• Access to Blue Light Card and Blue Light Events
• Pension contributions
• Training and development opportunities
• Life Assurance policy cover
• Development opportunities

Commitment to Diversity & Inclusion

AAUK is committed to diversity and equality of opportunity in all aspects of our work. We actively encourage applications from under-represented groups and are committed to building an inclusive workplace.

Application Process

Applications should be submitted via CV and covering letter. Your covering letter should clearly demonstrate how your experience meets the requirements of the role.

Deadline for applications: 5 June 2026.

Shortlisted candidates will be invited to interview w/c 15 June 2026.

This is a fixed-term role, reviewed during the contract period. Future decisions on medium- and longer-term resourcing will form part of our organisational strategy and financial planning.

A fantastic opportunity has arisen to join our External Affairs and Engagement team as Internal Communications Manager.

As our Internal Communications Manager, you’ll lead the creation and delivery of engaging, inspiring and high quality communications that connect colleagues across our national network of hostels and teams. Working within External Affairs and Engagement, you’ll play a key role in supporting YHA through a period of organisational change, helping colleagues understand our priorities, celebrate our impact, and stay connected as we head towards YHA’s centenary and beyond. You’ll design and deliver internal communication resources including digital tools, meeting and events to ensure all staff are engage in and enthused about YHA’s work and impact.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family

• Access to YHA’s staff discount and cash back portal

• Free YHA Membership each year

• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our website for more information.

What will you be doing as Internal Communications Manager?

• Develop and deliver an internal communications strategy to support transformation and business priorities, reviewing current tools and systems

• Identify and implement new modern digital solutions for internal communications

• Creating engaging, clear and timely communications that connect and inspire staff across YHA’s network

• Managing YHA’s internal communications channels to ensure consistency, accuracy and impact

• Planning and hosting internal engagement activities such as briefings, webinars and Ask‑the‑Exec sessions

• Producing high‑quality internal content including newsletters, briefings, presentations and articles

• Working closely with senior leaders and colleagues across the organisation to gather stories, share updates and celebrate impact

• Supporting staff understanding, engagement and confidence during periods of organisational change, with travel across the network as required

What Skills and Experience do you need to be an Internal Communications Manager?

• Experience implementing and managing modern digital internal communications systems within complex or national organisations

• Proven experience leading and delivering internal communications strategies

• Expert confidence using Microsoft tools such as Teams, Viva Engage and SharePoint to drive engagement

• Demonstrated success managing internal communications through periods of organisational change

• Excellent written and verbal communication skills, with the ability to adapt tone for different audiences and situations

• Confident facilitator and event coordinator, comfortable chairing meetings and presenting to senior audiences

• Strong project management skills, able to balance competing priorities and deliver to deadlines

• Approachable, trusted and well‑organised, with the ability to build positive relationships across all levels of the organisation

• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our website.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Closing Date:  29th May 2026

Interview Date: First stage 10th June 2026 - over Teams, Second stage 18th June 2026- On Site

Location: The role requires regular on-site presence to support shop teams. We offer flexibility in working locations where operationally appropriate, including some opportunity for home working. Flexible and compressed working patterns are supported, and we welcome conversations about individual requirements
Hours:  37.5 hours per week
Salary: Corporate Band F - £30,184 - £35,591 per annum
DBS Requirement:  Basic Check

Are you a creative communicator who wants their work to make a real difference?

Birmingham Hospice is looking for a talented and driven Retail Communications Officer to join our Income Generation and Marketing Team. This is a brand-new role - an exciting opportunity to shape something from the ground up and make it your own.

Our hospice’s retail estate is growing fast. With 26 shops and more on the way, retail is a vital source of income that helps us care for hundreds of patients and families across Birmingham each year. But to make the most of that opportunity, we need brilliant communications and marketing support behind it.

As our Retail Communications Officer, you’ll be responsible for delivering marketing for our shops, for retail-led events, our house clearance service, furniture collections and new store openings - driving footfall, awareness and income through creative campaigns, standout social media content and strong community relationships. You’ll be a trusted partner to our Retail Team, helping to build a consistent, professional presence for every shop in its community – and playing a key role in the growth of our retail offering.

You’ll work closely with our Retail and Communications teams, building real partnerships, supporting volunteer and staff recruitment, and helping ensure every one of our shops has a consistent, professional presence in its community.

What you’ll be doing

• Creating and managing campaigns that drive retail income, donations and footfall.

• Building and maintaining a strong retail presence on digital channels.

• Marketing house clearances, furniture collections and new shop launches.

• Supporting volunteer and staff recruitment through compelling storytelling and employer brand content.

• Monitoring campaign performance and reporting on key metrics, using insight to refine and improve activity.

• Equipping the Retail Team with tools, templates and training to ensure a consistent brand presence across all shops.

What we’re looking for:

• A background in marketing, communications or PR.

• Confidence across digital channels including social media, email and content management.

• Strong creative skills - you can write, design and produce quality content.

• Excellent project management and the ability to manage multiple priorities.

• A collaborative, relationship-driven approach.

• Ideally, experience in retail, charity or income generation marketing (though not essential).

Why work at Birmingham Hospice?

At Birmingham Hospice, our people are united by compassion, kindness and a shared commitment to making a difference.

By joining us, you’ll be part of an organisation that:

· Puts patients, families and people first

· Values respect, honesty and collaboration

· Encourages learning, reflection and improvement

· Supports flexible and inclusive ways of working

· Offers the chance to do work that is genuinely meaningful

YHA is looking for an experienced and strategically minded Head of Communications and Engagement to lead how our story is told through a period of organisational change. This role owns our corporate narrative and shapes compelling communications that strengthen YHA’s voice and influence.

Working across the organisation and with external partners, you’ll develop and deliver integrated corporate communications that inspire engagement from staff and stakeholders, and ensure coherent and consistent messaging which amplifies YHA’s impact as a leading youth charity, social enterprise and force for good, and support income growth.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family

• Access to YHA’s staff discount and cash back portal

• Free YHA Membership each year

• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our website for more information.

What will you be doing as Head of Communications and Engagement?

• Own YHA’s corporate narrative, tone of voice and organisation‑wide communications strategy

• Lead integrated internal and external communications that strengthen brand, impact and income growth through a period of strategic transformation.

• Develop and deliver strategic messaging to support YHA’s organisational transformation and long‑term objectives

• Champion communications best practice across the organisation, working closely with the marketing team, digital team and senior leaders

• Plan, coordinate and oversee corporate content, publications and communications scheduling across all channels

• Line manage the Internal Communications Manager

• Lead on media relations and press engagement, including external agency support and spokespeople

• Strengthen YHA’s external presence, reputation and profile as a national youth charity and social enterprise

• Lead stakeholder engagement, partnerships, policy influence and horizon scanning for emerging risks and opportunities

• Manage crisis communications strategy and process

• Steward and leverage YHA’s heritage and archives to support impactful storytelling ahead of the 100‑year anniversary

What Skills and Experience do you need?

• Experience in communications, with a proven track record of developing and delivering strategic, organisation‑wide communications in a complex national organisation

• Strong ability to shape and communicate clear, compelling messages for diverse audiences across multiple internal and external channels

• Demonstrable experience of leading media relations, PR campaigns, stakeholder engagement and reputation management, including crisis communications

• High‑level writing, editing and content‑planning skills, with a creative and audience‑focused approach

• Ability to interpret complex organisational information and translate it into engaging, accessible and inspiring communications

• Experience influencing and advising senior leaders, bringing authority, constructive challenge and a cross‑organisational perspective

• Proven ability to identify reputational risks, anticipate emerging issues and recommend strategic communications responses

• Experience building productive partnerships and relationships with senior stakeholders, partner organisations, public bodies and agencies

• Strong organisational skills, with the ability to manage multiple priorities, work to deadlines and find solutions under pressure

• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Job Purpose

Reporting into the Chief Operating Officer, the post holder will be responsible for leading on quality assurance and compliance across the organisation, including managing and ensuring compliance with ISO 9001 standard and GDPR, allowing Ygam to achieve its strategic objectives effectively and efficiently. The role will also have responsibility for certification of programmes with CPD.

Key Tasks

• Lead and encourage a culture of continual improvement across the organisation.

• Plan, organise and complete internal audits to ensure compliance with ISO standard and identify business risks.

• Review and evaluate operational procedures to ensure continuous improvement and maintain ISO9001 certification.

• Manage the internal non-conformance process (DV8) identifying root cause, trends and corrective actions.

• Liaise with external auditors to facilitate the annual ISO audit.

• Take responsibility for Ygam’s GDPR compliance supported by the In-house Lawyer and Head of Information Systems.

• Manage policies, due diligence and consent processes, ensuring that these are adhered to across the organisation.

• Oversee Ygam’s Quality Management System (Help Hub) and ensure this is kept up to date across the organisation.

• Lead the submission for CPD certification of programmes as required.

• Prepare reports for the Senior Leadership Team and Finance, Audit and Risk Committee and attend meetings where required, including internal audit updates, results of quality audits, etc.

• Support the management of operational risk, including maintaining Ygam’s RAID Register and ensuring that this is kept up to date across the organisation.

• Line manage Ygam’s In-House Lawyer who works for the organisation 1 day per week, primarily on contracts and GDPR compliance.

· Any other ad-hoc tasks for QA and compliance, and back-office support as required

Person Specification

Essential criteria:

· Significant experience of quality management, compliance and process improvement, including ISO 9001 certification.

· Strong analytical and problem-solving skills to interpret and implement ISO standards.

· Experience of providing an internal audit service.

· Experience of producing reports suitable for SLT and board committee level consideration.

· Excellent knowledge of GDPR compliance, including consents processes.

· Excellent verbal and written communication skills, and the ability to work with and influence colleagues at all levels across the organisation.

· Strong IT skills (MS Word, Excel, PowerPoint).

· Experience of driving projects to achieve agreed outcomes.

· Strong administration, time management and prioritising skills.

· Attention to detail and high standards of accuracy.

· Demonstrable diplomacy and ability to work in confidence

· Self-starter with ability to work effectively both independently and as part of a team.

· Willingness to travel regionally and nationally occasionally as required.

· Right to live and work in the UK.

Desirable criteria:

· Experience of working in the not for profit/charitable sector.

· Experience of working in a remote or hybrid environment with a geographically dispersed workforce.

Interview Date: Thursday 11th June 2026 & Friday 12th June 2026

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Philanthropy Lead at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service
Solace is embarking on a new five-year fundraising strategy, with ambitious plans to double fundraised income to £3m by 2031. This voluntary income plays a pivotal role in the financial wellbeing of the charity, enabling us to do more to support the thousands of women and children who come to us each year as a result of violence against women and girls.

Fundraising at Solace works closely with colleagues responsible for winning and managing statutory funding contracts, and is situated within the Business Development Directorate, alongside our award-winning Communications, Partnerships & Public Affairs teams. You will collaborate with colleagues within Fundraising, including Corporate, Individual Giving and Community, as well as across the organisation including senior leadership and Solace’s wider support and volunteer networks such as trustees and its lived-experience-led Shadow Board.

About the Role

Philanthropy has been identified as a key opportunity and will play a central part in future income growth. In this newly created role, you will lead the establishment and growth of philanthropy fundraising for Solace. Responsible for building and managing relationships with high-net-worth individuals, advisors, senior volunteers and trusts and foundations, you will use your entrepreneurship and excellent communication and influencing skills to secure and steward committed, high-value, mutually rewarding funding partnerships for Solace.

About You

You will be someone who is committed to the Solace values and is an experienced philanthropy fundraising expert who will embed best practice, and grow and nurture the relationships that drive sustainable income growth. As well as managing a portfolio of donors and prospects with major gift potential, you will work closely with colleagues and allies to build a culture of philanthropy.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Every day, Centre 404 works alongside people with learning disabilities and their families so they can live fuller, more connected lives. The voices, stories and impact behind that work matter — and we’re looking for a Senior Communications Officer to help make sure they are heard with care, clarity and purpose.

Centre 404 is a community‑rooted health and social care charity in North London, where values shape practice and communications are central to our impact. This is an exciting opportunity to take ownership of our communications across digital channels, campaigns and publications, shaping how Centre 404 is seen and understood.

Working closely with the Director of Children, Young People, Families & Engagement, the Fundraising Manager and colleagues across the organisation, you’ll play a key role in strengthening engagement, supporting fundraising, and ensuring lived experience sits at the heart of everything we communicate.

About the role

• Lead day‑to‑day delivery of Centre 404’s communications across digital channels, campaigns and publications
• Maintain an engaging, accessible and consistent presence across our website, social media and e‑communications
• Create high‑quality, audience‑focused content that brings our work and impact to life
• Handle stories and case studies sensitively and ethically, in line with safeguarding and confidentiality standards
• Maintain and develop Centre 404’s brand and tone of voice, ensuring warmth, clarity and consistency
• Deliver communications campaigns and key publications, including our annual impact report
• Work closely with fundraising colleagues to support supporter engagement and donor communications
• Provide light‑touch media and PR support, including drafting press releases when appropriate
• Act as a trusted point of contact for communications advice across the organisation
• Use feedback and insight to continually improve the quality and effectiveness of our communications
• Manage an agreed communications budget and ensure value for money

This is a standalone role with a high degree of autonomy, offering the chance to make a real difference in a values‑led organisation.

About you

We’re looking for someone who:

• Has experience working in a communications role, delivering activity across multiple channels
• Is an excellent writer with strong editorial judgement and attention to detail
• Understands digital communications, including websites, social media and e‑communications
• Can translate complex or sensitive information into clear, engaging and appropriate content
• Has a strong understanding of accessible, inclusive and audience‑centred communications
• Is comfortable managing their own workload and priorities while working collaboratively
• Brings a thoughtful, ethical and emotionally intelligent approach to storytelling
• Shares Centre 404’s commitment to respect, inclusion, dignity and safeguarding

Experience in the charity, health or social care sector — particularly producing publications or supporting fundraising communications — would be an advantage, but is not essential.

Why work for Centre 404?

At Centre 404, values aren’t just words — they shape how we work every day. We offer a supportive, collaborative environment where your work will have a genuine impact on people’s lives. You’ll have the opportunity to shape our communications, grow your skills and contribute to a mission you can truly believe in.

Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 75 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

We are seeking a talented and creative Communications Officer to join our dynamic team to cover a period of maternity leave. The Communications Officer will play a crucial role in enhancing the ASE’s external and internal communication efforts. The ideal candidate will be a talented multitasker with excellent communication skills, a strong grasp of social media platforms, maintaining website content using a CMS, graphic design expertise, and a keen eye for detail. This individual will be responsible for enhancing our brand presence, engaging our audience, and maintaining consistent and effective communication across various channels. Understanding that this is a broad role, if you are experienced in one area but would need a bit more guidance in another then we are still interested to hear from you.

Deadline is 9am on 18th May. 

We are looking for an experienced professional with a blend of communications and media experience who can push forward a union-led strategic communications agenda, and who can also enhance the ITF’s position in the media as the global voice of transport workers. This hands-on role will span communications and media work across the ITF.

You will be part of a team delivering solidarity and support to local, national and global disputes, building communications that reinforce the critical role of transport workers around the world, developing strategies to support union-led policies on everything from health and safety to sustainability, and raising the volume on the global struggle to advance the rights of transport workers everywhere.

Working as part of a multi-disciplinary team, this role will work collaboratively to implement communications strategies for the ITF’s industrial work programmes and their priority campaigns. The role will include targeting diverse audiences including transport workers, employers, media, policy makers and political leaders. The role will also play a crucial role in ensuring that industrial priorities and issues are reflected and integrated in organisation-wide communications.

The Communications and Press Officer will lead on the implementation of the ITF’s global media strategy: the role is pivotal to securing media coverage that raises awareness of the work and priorities of the ITF internationally, across broadcast, print, online media and trade press, while also monitoring the media coverage we gain, evaluating impact and providing insights to help shape future media work.

The role will also be central to developing communications content across the ITF’s industrial sections, from website news stories to in-depth reports and communications support for ITF conferences, meetings and other events: you will need to be able to develop expert knowledge of policy and industrial issues facing transport workers, and effectively interpret and analyse issues and challenges and translate them into compelling and engaging communications outputs.

We are looking for someone who is able to develop, manage and maintain strong relationships and operate in a politically charged environment, someone who has a growth mindset, thinks globally, works with a relational approach, is receptive to feedback, actively values diversity, and who acts with integrity and transparency.

If you’re driven to improve the lives and livelihoods of workers through undertaking innovative and bold communications work, we invite you to apply. 

About the team

The role of the ITF Communications Team is to elevate our work on global issues and drive collective action to improve the rights of all transport workers.

The Communications Department leads strategic thinking around communications across the ITF’s industrial sections, global regions and key areas of focus, including women and young transport workers, sustainability, health and safety, the future of work and supply chain accountability. The scope is vast.

You’ll join a team committed to using its skills and knowledge to push the envelope for worker and people-driven change ― working to advance the ITF’s current strategic directions:

• To grow and activate our membership.
• To position the ITF at the forefront of innovative campaigning.
• To influence global and regional policy.

The team sets and delivers strategic communications, setting the creative and strategic vision for digital engagement, content production, design, branding, media relations and building stronger networks and collaboration with our affiliated unions.

This position is based at our London headquarters, though we warmly welcome applications from candidates who would prefer to work from one of the ITF's regional offices around the world; in such cases, salary and benefits will be aligned with the relevant regional office location.