This role will engage a diverse range of service users across the UK, to listen to their views on how Terrence Higgins Trust services should develop, pilot projects to test this and to facilitate how they can actively participate in these future developments. You will:

• Test  innovative approaches with users to keep our work fresh and relevant, shaping how we work and what we do.
• Develop and implement digital activity to support the programme
• Actively work with users and colleagues to promote meaningful engagement with the programme

The nature of this programme is exploratory and so you will be comfortable with working in a fluid environment.

This role will cover the East of England with a focus on our Cambridgeshire and Peterborough services. The base of the role can be discussed in more detail at interview.

This is a full time post, however flexible options can be considered. Please indicate preference in the body of your application.

We particularly welcome applications from people from Black African and Minority Ethnic communities, and from those living with HIV.

This recruitment is happening on a rolling basis so early applications are encoruaged. Recruitment may close early should a suitable candidate be found before the closing date.

Bristol, Birmingham or Sheffield or Home Working considered

Closing date: 27th October 2020 at 11.30pm. Interview date: 4 November 2020.

Do you have experience of planning and delivering involvement, volunteering or research activities and liaising with external agencies, partners and professionals, possibly in a housing or homelessness context? Then join Shelter as an Involvement Coordinator and you could soon be playing an exciting and diverse role within a new project aimed at developing our approach to women's centred services.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change with individuals, in communities, across society and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Women are being increasingly and disproportionately impacted by the housing crisis. This has led Shelter to develop a new strategic priority to ensure that all our housing advice services are designed with a clear understanding of how a women's gender affects their housing problems and the kind of support they need as a result. We're spearheading this transformation by developing services in three locations, which are designed by women with lived experience and local partner agencies, and directed at helping homeless and poorly housed women. We have secured National Lottery funding, initially for 6 months, to carry out this work.

About the Role
Under the direction of a Project Manager, you'll be responsible for recruiting Peer Research Volunteers with lived experience and training and supporting them to conduct research in their local communities. Research will involve talking to women about local need and barriers to accessing support, with the aim of designing services to help them. This will involve engaging, supporting and developing people involved, to actively engage them in the project and ensure that the project is coproduced. The work will be carried out in three key locations and your challenge will be to represent the voices of people with lived experience in service design discussions and see that the language used in documentation and proposals is appropriate to the issues women face. Along the way, you'll also work with a variety of stakeholders to support and encourage involvement through various means and make sure opportunities are available for all to be involved.

About you
Personal experience of homelessness or poor housing and an understanding of how these issues have affected you would be an advantage. You’ll need to be dynamic and have experience of working with people who have direct experience of homelessness or poor housing, or similar issues. You'll also need a proven ability to use different methods to encourage participation and help those involved meet their potential. Adept at networking and information gathering, you have the excellent all-round communication and interpersonal skills it takes to work closely with an Involvement Team and other internal stakeholders. And, because your workload will be varied and demanding, you'll need excellent skills in prioritising, organising and boundary setting and a willingness to travel regularly between Sheffield, Bristol and Birmingham to get the job done.

Due to the specific requirements of the role we are only considering applications from women for this role. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Women's Centred Services team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Guildford Institute is an educational, community charity based in Guildford town centre. A full-time Programme Manager is needed to join the small, friendly staff team to manage and administer our eclectic face-to-face and online course programmes, alongside our room hire offering.

Key Responsibilities of the Post-holder  

The Programme Manager will be passionate about the Institute’s aims of providing cultural and social opportunities for the local community. This position has become available at an exciting time, following the recent launch of our online course programme and a reestablishment of our room hire offering following the COVID-19 pandemic.

The points below identify some of the post-holder’s core areas of responsibility:

• Management and facilitation of the Institute’s courses. The post-holder will take responsibility for all aspects of planning and delivery of the main focus of the Institute’s adult education programme – the courses. This entails seeing courses through from ideas, liaising with tutors, gathering and editing copy for publicity purposes, down to practical elements on the day of delivery. The post-holder will work to ensure the continuation of current courses, whilst also having some opportunity to add new courses to the programme in line with the organisation’s aims.

• Management of the Institute’s room hire function and events diary. Holding responsibility for the Institute’s room hire bookings, the Programme Manager helps to bring in vital additional income for the organisation. In managing the Institute’s events diary, the post-holder has a hand in organising every activity that takes place within the building, as well as maintaining the important balance between the courses on offer and room hire options available to local businesses and community organisations.

• The post-holder also currently carries specific line management responsibility for our small team of stewarding and caretaking staff and deputises for the Institute Manager in times of absence.

What is The Guildford Institute and What Do We Offer?

The Guildford Institute is a membership organisation and community hub providing a wide range of activities to residents of Guildford and the surrounding areas. On offer is a wide-ranging programme of events, room hire facilities, a vegetarian restaurant and a library complete with a historic archive. The Institute has operated from its Grade II listed premises for 128 years.

Some of the key benefits of working at the Institute include:

• The post-holder will work within a small, friendly team environment
• Varied job role that provides opportunities for development and plenty of scope for original ideas and input
• Ability to interact with a vast number of local community members
• Generous annual leave allowance
• Central Guildford location

What We Seek in You

• A passion for and commitment to the aims and the work of the Institute and an enthusiasm to build on recent developments to the Institute’s programme
• Previous experience of administration of complex programmes
• An ability to plan, prioritise and organise in order to meet competing deadlines
• A keen attention to detail
• Be able to work strategically with a range of influencers, including other team members, trustees and with the priorities of the organisation as a key focus
• Excellent standard of written English and grammar
• Proof-reading skills
• A flexible, adaptable approach is essential
• Good problem-solving abilities
• Excellent customer service and interpersonal skills in order to build up positive relationships with tutors, room hirers and regular clients
• Excellent IT skills to enable the post-holder to make amendments to the Institute’s WordPress website and respond to technical queries relating to Zoom

The Guildford Institute welcomes applications from individuals from all sectors and backgrounds.

Timeline and Application Method

Please view the Job Description for full details of this position.

Please be advised that the interview date will be Thursday 12th November.

We invite applications with an up-to-date CV and cover letter describing how your skills and experience match our requirements.

Working 3 Days a Week (22.5 Hours) at £32,500 Pro Rata.

Fixed term, 12 months.

We are normally based in Knights Youth Centre in Streatham, South London, where our weekly youth club is held. However during additional working days you may work from home.

Da'aro Youth Project was established in 2018 by members of the Eritrean community in London. We are a community-led organisation supporting young refugees from the Horn of Africa. We aim to promote the wellbeing of these migrant young people living in the UK, through direct support, through building bridges in the Eritrean community and through advocating for changes to unfair and discriminatory systems which undermine their wellbeing. We believe that building sustainable relationships of trust and support within the Eritrean community is the best way to empower young people and enable them to overcome their marginalisation within society.

As Operational Manager, you will have to work with members of the Eritrean community in London to develop a positive programme of activities for young asylum-seeking people from the Horn of Africa. You will also have to work alongside young refugees, asylum seekers and other young migrants who are at risk or in crisis to ensure that they can access their statutory rights and achieve their full potential.

You will have experience of managing and delivering youth services to vulnerable young people, as well as providing advice, guidance and support to young people who are refugees, are seeking asylum or are vulnerable as a result of migration. You will also have excellent interpersonal skills, and experience in community organising, in order to be able to build effective relationships with members of the Eritrean community, in order to source volunteer help and promote community mentoring.

Fluent spoken Tigrinya language skills is highly desirable due to the specifics of this role.

To apply please submit your CV and coverng letter by the below date.

Closing date: 11.30pm, Monday, 2 November 2020.
Interview date: Wednesday, 4 November 2020.  Interviews will take place via video conference.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from women, because we would like to increase the representation of these groups at this level.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity No. 1189245 (England and Wales) 

Recruiting for a Contract Manager to join our Learning Disabilities Service in Stevenage!

GBP 32,000 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community.

Key Responsibilities:

- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
- Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
- Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
- Responsible for maintaining quarterly staff succession plans
- Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
- Responsible for managing and allocating customers to support staff (casework management)
- Responsible for the regular updates of support plans and risk assessment for customer and service activities, ensuring high quality standard in line with CQC Standards for the regulated activity (Personal Care).
- Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
- Working with your team to lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
- Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
- Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
- Responsible for producing and submitting Monthly Management Reports to the Area Service Manager, ensuring that all data gathered on local KPI's are accurate and up to date
- Responsible for auditing customers finance and medication in line with Look Ahead Policies and Procedures.
- Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
- Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance
- Within your service, ensure competent use of all relevant business IT systems and all company policies and frameworks
- Responsible for managing petty cash for the service in accordance with Look Ahead procedures
- Deliver an out of hours on-call service for Care Directorate
- Ensure Look Ahead Health and Safety policies are adhered to throughout the service, to review at local level and ensure staff are competent and suitably trained
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Area Manager and Head of Operations Managers
- Ensure that all other Look Ahead policies and procedures are adhered to
- Carry out other management duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead, including the management of other contracts within the designated patch, or an alternative patch, if such a need arises

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for an inspirational leader to challenge the status quo and drive our ambition to become an exemplar of inclusivity, diversity and involvement.

Title:Director of Inclusion, Diversity and Involvement

Salary:circa £70,000

Contract:Permanent

Hours:35 hours per week

Location:Flexible, with travel to our Head Office in Hampstead, London

Blood cancer doesn’t discriminate, and nor should the cure. We know that health inequalities exist, and not all patients get the treatment and care they need. We are striving to right this wrong.

We also know that strength lies in inclusivity and diversity. We want to embed an ethos that celebrates diversity in all that we do. This means embracing different talents, experiences and ideas so that every member of our lifesaving team feels valued and respected. It means giving everyone the opportunity to flourish and realise their potential. And it means removing the barriers to inclusion so that all voices are heard, listed to and acted upon.

We’re proud of our diverse community of supporters. Whether they’re patients who have received or are waiting for a stem cell transplant; volunteer couriers who transport cells around the world to patients in need; lifesavers who join the donor register, or those who raise vital funds for our work – they all play their part in ensuring patients receive the treatment and care they need. We’re determined to involve members of our community in all aspects of our work, so that their ideas, experiences and energy propel us towards our vision. By involving our community, we will become a more inclusive and diverse organisation better equipped to meet the needs of all patients.

Realising our ambition to be a truly inclusive and diverse organisation, where every supporter has the opportunity to get involved, is a top priority for Anthony Nolan and it’s crucial to the achievement of our organisational strategy. We’ve started the conversation to understand what we need to do to truly embed diversity, inclusion and involvement in our culture, workforce, services and activities. We know there’s a lot more to do, and we’re committed to the exciting journey ahead.

We’re looking for a passionate and experienced change-maker to lead this vital work. Reporting to the Chief Executive, you’ll collaborate at all levels across and beyond the organisation to define and champion our inclusion, diversity and involvement vision and to design and deliver a transformative change programme that propels us towards its realisation.

For us, this role isn’t about box-ticking or optics. It’s about effecting real change that will have a lasting impact on our people and patients. This is an opportunity to make our vision a reality, and ultimately to ensure that all stem cell transplant patients receive the care and treatment they need.

Please make sure to check out the Role Profile, available on our website when you click to apply.

What’s in it for you?

Financial

Wellbeing & Health

Family Friendly

• Pension (employer 5% when you contribute 3% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)

Together, we can save lives. Join our team and give someone a chance of life.

We particularly welcome candidates with lived experience of diversity and inclusion issues.

Anthony Nolan is an equal opportunities & living wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.

You may have experience of the following: Third Sector, Voluntary Sector, Not for Profit, NFP etc

Can you help us achieve sustainable growth to support us in building a community of black nature lovers and training people of colour as leaders in nature? We are looking for a gifted Operations Manager who will be responsible for the day to day management of Wild in the City. You will help create a strong infrastructure to support our programmes working to open up the countryside and nature based activity to more diverse participation.

You will be responsible for operations, office systems and functions, people, fundraising, budgets, project management and implementing strategy.
You will have business and financial acumen to ensure that current and future operations continue on a sustainable basis. You will ensure the efficient administration of programmes and problem solve operational challenges. You will ensure adherence to health and safety, and safeguarding procedures within the organisation.
We need a great organiser who does not shy away from a challenge. Flexible, enthusiastic and highly motivated. You’ll have great communication skills with the ability to build relationships with a range of diverse stakeholders.
This is a home based role, London travel will be required, to attend Wild in the City meetings, to meet with partners, to support the management of onsite activities and to meet with Wild in the City staff at outdoor locations. Occasional overnight stays and weekend/evening work may be required.

To apply for this role please complete the application form where you will also be asked to upload an up to date CV.

ABOUT THE ROLE

Amnesty International is seeking a global social media manager to manage the organization's global accounts and be a leader in optimizing digital content for our online audiences. We believe that the world will be a better when the humanity is mobilised in all of us. We therefore want to reach and engage many more people with the message of human rights and this role is essential in helping us do that.

JOB PURPOSE

You'll manage the international secretariat's accounts on all the social media platforms you'd expect, driving engagement in our target global markets. You'll also be a thought leader for the global Amnesty movement and beyond it, helping to build capacity and knowhow for our digital approach. You will work closely with other colleagues in the Digital Engagement Team and lead on all things social, from messaging to community engagement to content. Your main goal will be to ensure that our supporters are engaged and active, creating a community of like-minded online audiences.

ABOUT YOU

You must be able to demonstrate that you can:

• craft an engaging message.
• set and hit ambitious targets.
• input and support on crisis comms.
• Use and understand paid social media.
• develop a consistent tone of voice for digital.
• be reactive and hijack news and conversation.
• spark and manage social media conversations.
• provide leadership on UGC principles and usage
• drive innovation and explore new opportunities.
• Optimize and create content for digital audiences.
• plan and deliver influencer programmes with Art for Amnesty.
• help provide a seamless journey between engagement, traffic, action and revenue.
• equip and embolden others to be active on social media.

MAIN RESPONSIBILITIES

• Lead the development and execution of a global social media strategy ensuring geographic, thematic and professional profiles and channels are complementary and consistent.
• Lead on Amnesty International's reactive content strategy, making sure we insert our unique perspective into ongoing online conversations, thus growing our audiences.
• Champion the use of social media to further our aims of campaigning, fundraising and movement building across the movement.
• Build an active human rights community on key social media channels using various digital innovation tactics.
• Identify and execute on opportunities to broaden our reach on new community platforms.
• Source content partnership deals on community platforms.
• Actively support the use and growth of staff profiles to further community engagement.
• Working closely with our Sections and Structures and Hub offices, ensure Amnesty's global social media presences are integrated, consistent and supporting the needs of the respective communities.

SKILLS AND EXPERIENCE

• Significant experience managing social media channels and contribution to organisational targets through those channels.
• Abilities in social media content analysis (value, nature of, structure, organization, syndication opportunities)
• Experience in working with a variety of content-types across multiple languages and territories
• Extensive knowledge of content platforms, media organisations and the latest digital trends
• Experience in setting up processes and implementing procedural change across diverse and multidisciplinary teams

ABOUT US

Amnesty International is a global movement of more than 7 million people who campaign for a world where human rights are enjoyed by all. We reach almost every country in the world and have:

• more than 2 million members and supporters who drive forward our fight for rights
• more than 5 million activists who strengthen our calls for justice

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they're denied. And whether we're applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we're all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere.

At Amnesty International, we are passionate about what we do and we are proud of our achievements as a movement. To compensate our employees for the critical work they do, we reward them through a combination of an attractive and sector competitive salary and benefits package, high levels of engagement and involvement, and a commitment to employee development.

WHAT WE HOPE YOU WILL DO NEXT

If you are talented, passionate about human rights and want to use your skills, knowledge and experience to change the world then we would encourage you to click 'Apply for this Role' below.

Freedom, Justice, Equality. Let's get to work.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable.

We know that together we can end it.Crisis Skylight Coventry & Warwickshire provides innovative and exciting projects, opportunities and support for people who are at risk of being homeless from our Centre in Coventry and in outreach settings across the region. Our aim is to see homelessness ended in Coventry and our unique service offers information, advice and guidance, coaching, teaching & learning which has sustained and continued positive results for people we work with. It is an exciting time in Crisis Skylight Coventry as we support people out of homelessness for good in line with our 5-year strategic plan.

About the role
As Progression Manager, you will join the local management team and report to the Skylight Director. This is a new role to strengthen our management support across the Progression service.  You will work with the existing Progression Manager to ensure we can end homelessness for good. Line managing the Work & Learning Coach, Housing Coaches and Rapid Rehousing Support Workers, you will ensure that each of our Members are assigned a lead worker and that good quality case management is embedded. Working alongside the existing Progression Manager to ensure the wider progression team has the support and resources required to meet the needs of our members. In addition, you will develop strong partnerships with statutory and voluntary sector organisations across Coventry and Warwickshire. You will work collaboratively with the management team to ensure the support package for members is tailored to
everyone to optimize their sustained route out of homelessness.

About you
To be successful in this role you will be an experienced Operational Manager with a proven track record of success working with vulnerable and excluded adults. The ability to lead by example, inspire and lead a multi-disciplinary team working with people with complex and enduring needs, as well as experience of developing external and internal partnerships to gain the most positive outcome for people using the service.  You will be driven to end homelessness, experienced in motivating your team, supporting an innovative management team locally and able to provide insight and influence to both internal and external audiences. 

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How To Apply 
If this sound likes the opportunity for you, please click on the 'Apply For Job' button below.
If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.

Closing date: Wednesday 11th November 2020 (at 23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

To be responsible for the implementation, management, monitoring and continuous improvement of Spires adult learning contract with the London Borough of Lambeth Adult Community Learning Department.

Spires works with many socially excluded individuals for whom an entry level course can to their first step towards integration to the community.

We are currently running courses on-line and aim to develop blended courses. maintain social distance, when circumstances allow.

Do you have strong charity retail management experience and excellent people skills? Want a rewarding role at the heart of our social enterprise operations? 

We’re looking for a highly motivated individual to be our new Retail Manager.

Unlike many homelessness charities, we don’t just offer a bed for the night. Instead we offer a home for as long as someone needs it, as well as meaningful work in our social enterprise. This combination of a stable home and having something to do every day helps to restore lost self-esteem and gives people the time and space to be able to deal with any problems they may have experienced in the past. 

We are seeking a commercially driven retail expert with an extensive background in strategic charity retail to lead our social enterprise operations.  Able to maximise the sales of donated goods to increase sales revenue through the effective management of people and resources, and to improve efficiency and consistency across all stores. 

The successful candidate will have a passion for charity retail with excellent visual merchandising skills, experience of meeting and exceeding sales targets and opening successful new retail outlets. 

This is an exciting opportunity for a highly-motivated individual, who has a ‘can-do’ attitude.

RETAIL MANAGER

Overall purpose of the job

• To manage the charity’s retail functions which include high street stores and online sales.  Identify and act on opportunities to open new shops and increase the online presence.
• To increase the sales revenue received from donated items by improving systems and efficiency and to introduce consistency of processes across all stores.
• To improve and enhance customer experiences across all retail operations by improving visual merchandising, increasing brand awareness, and developing creative displays within the stores.
• To inspire, train and develop Companions, staff and volunteers to achieve continued retail success, ensuring the team is delivering a consistently high standard of customer service.

Main duties and responsibilities

Shops

• Oversee all retail outlets to ensure they are taking advantage of their individual trading opportunities.
• Work with shop staff and Companions to create eye-catching visual merchandising displays, ensuring stock is rotated within each store and also across the wider retail outlets.
• Manage and develop the back-of-house/sorting areas to ensure that incoming and outgoing items are processed safely and securely.
• Implement a new EPOS system and ensure it is being used correctly; identifying and undertaking any training issues.
• Oversee the cash-up procedures and ensure all takings are returned to head office for processing and banking.
• Ensure that high levels of customer service are maintained across all areas of the retail social enterprise.
• Correctly process all retail administrative paperwork and reporting requirements.
• Ensure all retail outlets are kept clean, safe and organised.
• Act as a key holder for all stores and undertake Shop Manager duties as and when needed.

Donations

• Ensure that a consistently high level of donated items are received across all areas of the retail social enterprise.
• Encourage the public to donate goods through local shop promotions and the use of social media.
• Work with the Logistics Co-ordinator and van crews to identify and inform of the types of stock items needed for each store, and to ensure the timely distribution of these items.
• Ensure that all stock is clearly tagged and priced.  Introduce a system of pricing reductions for old stock and be creative in introducing ways to reduce the amount of items going to landfill.
• Train Companions and retail staff on how to recognise quality brands and items.
• Oversee the internal and external storage areas, ensuring they are kept organised, safe, and arrangements are made for recycling unsaleable items.
• Actively help to identify and source higher value and unusual items to raise funds via the e-commerce operations.

Gift aid

• Actively promote the retail gift aid scheme.
• Ensure that all gift aided items are correctly identified and processed through the EPOS system.
• Work with other departments to assist with reporting and stock checking for all gift aid claims.

People

• Line Manage the Online Sales Manager and any retail shop staff.
• Ensure Companions are given thorough training within the retail roles, and ongoing support and guidance is provided.
• Take the lead on recruiting, inducting, training, and management of retail volunteers.  Act on all opportunities to promote volunteering and work with outside organisations to fill vacant volunteering roles. 
• Ensure that all retail staff, Companions and volunteers understand and observe all of Emmaus Greenwich’s policies and procedures.
• Undertake regular appraisals and 1-2-1 meetings; ensuring high levels of communication are maintained and all Companions, retail staff and volunteers have opportunities to make suggestions, give feedback and feel listened to.
• Assist with arranging the rota to ensure adequate Companion and staff cover across all areas of the retail social enterprise.
• Develop great team working environments and motivate Companions, staff and volunteers to ensure they contribute to the success of the retail operations.

Senior Management Team

• Work as part of the SMT to contribute to the strategy of the organisation and deliver the charity’s objectives.
• Prepare effective business plans to support new business opportunities.  Attend internal and external meetings and provide regular reports to the CEO and Trustees on matters relating to retail operations.
• Manage resources efficiently.  Ensure a strategic and holistic approach is taken and priorities are actioned.
• Help to increase awareness of Emmaus Greenwich and its retail operations, and act as an ambassador for the charity at external events. 
• Ensure that all financial, operational and personnel systems and processes are followed.
• To manage and report on monthly financials in order that budget is achieved and if there is any deviances, remedial action can swiftly be taken.
• Work with other staff members to ensure that all Health and Safety requirements are implemented and adhered to.
• Ensure compliance with General Data Protection Regulations (GDPR) across all retail operations.
• Assist with other projects as necessary.

Other Duties

• To be flexible and willing to carry out any reasonable duties needed to assist the community and business operations, including holiday/sickness cover and on-call duties, participation in team meetings, 1:1’s and appraisals.
• Support the learning and skills development of Companions.
• Perform any other tasks or duties deemed necessary by the CEO to contribute to the growing needs of the charity.

General

Emmaus works with vulnerable people. Staff and volunteers must observe the proper demarcation and professional boundaries while performing their role.

The post holder must always act in a way which will maintain the good reputation of Emmaus Greenwich; upholding the policies and procedures of Emmaus. They must strive to preserve good working relationships with Staff, Volunteers, Companions, and the Trustees, keeping the appropriate key personnel well informed of significant matters relating to the Community

We expect you to carry out your job responsibilities in an environmentally aware manner. Our aim is to ensure all resources are utilised effectively and efficiently. You will be expected to apply sound ‘value for money’ principles in undertaking purchasing or supply of goods and services.

In Emmaus, volunteers are an important resource and make a vital contribution to Emmaus’s aim to take action to help disadvantaged people. You will be expected to encourage, develop and support volunteer involvement in our work.

• Salary of £30,000 per annum
• Working Hours – 40 per week 
• Annual Leave – 25 days per annum, plus 8 bank holidays
• Pension – Stakeholder pension
• Training & Development – Individually tailored induction, training and development 
• Employee Assistance – a 24/7 employee assistance scheme is available

Summary: Managing important financial functions of Changes organisation.  Responsible for the organisation’s financial health by managing our financial procedures. Duties will include planning and managing budgets, monitoring transactions, preparing invoices and participating in audits.

Principal Duties and Responsibilities

1. Create and implement financial policies to guarantee operational efficiency
2. Key point of contact regarding financial and accounting matters
3. Maintain records and receipts for all daily transactions
4. Ensure financial records are kept up-to-date with the latest transactions and changes
5. Monitor all bank deposits and payments
6. Perform periodic financial analysis to detect and resolve problems
7. Prepare balance sheets and invoices
8. Reconciling all financial transactions
9. Prepare monthly, quarterly and annual financial reports
10. Create accurate financial projections
11. Oversee the preparation and planning of budgets
12. Contribute to financial audits

This is not an exhaustive list of duties and responsibilities and the postholder will be required to undertake other duties to meet the overall aims of Changes organisation and services.

The job description will be reviewed annually in light of changing service provision/requirements and any such changes will be discussed with the postholder. 

The postholder is expected to comply with all Changes Health & Wellbeing’s relevant policies, procedures and guidelines.

On initial application, we will send to you a comprehensive Job Description and Person Specification, along with a formal application form, which is to be completed and returned by 12.00pm 30th October 2020.

“No words can express my gratitude for what you did for me that day. I don’t think I’d be here now without the air ambulance. I know I was in a critical situation. I don’t have words enough to thank you” [Andre, TAAS patient]

The Air Ambulance Service has one simple objective, to save lives. Contrary to general belief, the organisation is not government funded and provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance. The Air Ambulance Service is at the forefront of innovative clinical care, and relies almost entirely on it’s hugely dedicated team of colleagues, volunteers and the general public.

Here at Charity Horizons, we are delighted to be supporting this essential charity in their search for a Safeguarding Manager. Reporting into the Head of Volunteering, and working very closely with the Director of Clinical Operations, this is a vital management role that will require influence and involvement at a senior level within the organisation.

This role will have the responsibility and accountability to create and shape a set of strategic objectives to support the ambitions of this life - saving organisation. As Safeguarding Manager, you will join a team leading on exciting growth, challenge and change as the organisation expands the National Children’s Air Ambulance Service and extends the HEMS provision. You will be the subject matter expert within safeguarding, and will be responsible for embedding a strong safeguarding culture across the organisation, ensuring every colleague and volunteer understands the role they play in achieving this.

To be considered for this role you should come to us with an in-depth knowledge of UK Safeguarding legislation, both in theory and practice. With a demonstrable ability to influence and engage at all levels, you should be known for your strong skills within stakeholder engagement and management. You should be confident translating the technical aspects of safeguarding into practical working practices, as well as be able to influence and challenge at a senior level. A confident self-starter, you should be a competent communicator committed to the cause of this fantastic organisation.

This role provides an opportunity to join an organisation in an invaluable capacity that will, quite simply, support the ambitions of the charity enabling more lives to be saved. The role is predominantly home-based, but will require the successful applicant to be able to travel to offices in Rugby when necessary.

To register your interest, or find out more, please contact either Charlie or Leanne at Charity Horizons. The recruitment for this role is ongoing and the position will close when a sufficient number of suitable applicants have applied – early application is therefore advisable!

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.

Salary: c £27,000 for part time
Hours: 32 per week (mostly Monday to Friday but will include some weekends)

Nightingale Hammerson, a charity, has been serving older members of the Jewish community for over 175 years. We offer world class holistic care in a safe stimulating environment.

We operate two care homes, Nightingale House in South London, home to almost 200 residents and Hammerson House in North London, which is being redeveloped into a state-of-the-art home to be opened in 2021.

We have a proven track record of innovative care that enhances the lives of our residents. We are a “centre of excellence” that is seen as a blueprint for what a care home should be.

We have an exciting opportunity for a volunteer specialist to join our team to work in our South London home and also our North London home, when it opens. 

The role reports to the Director of HR, Payroll and Volunteering and will oversee the involvement of volunteers, train and support and work with external organisations to develop volunteering opportunities.

The ideal candidate must have extensive experience of working within a volunteering role, be an excellent communicator, well organised and have the ability to work flexibly.

Please note this role is subject to an Enhanced DBS Check.