It applications manager jobs
We are looking for a proactive and skilled IT Support Assistant to provide first and second line support for Battersea. From installing and maintaining hardware and software to managing user accounts via Active Directory and Azure, this role is key to ensuring our teams stay connected and productive.
Within this role, you will also have the opportunity to contribute to second-line projects, helping to drive improvements across our IT infrastructure.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 7th September 2025
Interview date(s): First Round Interviews - 11th and 12th September (Online); Second Round Interviews - 15th and 16th September (In Person).
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Office Manager
£33,000 – £35,000 per annum (dependent on experience)
Full time and Permanent (35 hours per week)
Office base Liverpool Street/Moorgate – Commonweal operates a flexible hybrid working policy requiring staff to attend the office base at least 2 days per week, one of which is our Tuesday anchor day when all staff are in the office.
Commonweal is an independent charity, with a small core staff team of 9, overseen by a voluntary Board of Trustees, working to investigate, pilot and champion housing based solutions to social injustice. Using our charitable resources, we provide experts and partner organisations with the opportunity to trial and test new approaches designed to enhance housing equality and justice. Independently evaluating each of our projects we share our experiences, using this learning to inspire new thinking. Through the replication of what works and the lessons from what doesn’t, we influence changes in policy and practice. In addition, we commission other research identifying and spotlighting new areas of housing injustice.
We are seeking an Office Manager to lead and deliver the core administration that underpins our charity’s work. This new role brings together governance admin, property record management, and oversight of our office systems and environment.
As Office Manager, you will:
- Provide high-quality governance support to our Board of Trustees, including scheduling meetings, collating agendas, circulating board packs, and taking minutes.
- Manage the administration of our property portfolio, ensuring leases, rent review dates, compliance certificates and other legal documentation are accurate and up to date.
- Oversee the smooth running of our office, including IT and supplier contracts, health & safety compliance, and ensuring staff have the systems and equipment they need.
- Act as the first point of contact for general enquiries and provide reliable admin support to the CEO, DCEO and wider team.
We are looking for someone with:
- Strong organisational and time management skills.
- Experience of managing an office in the charity or not for profit sectors
- Experience of supporting Boards or committees, including minute-taking.
- Knowledge of property/lease administration, or a willingness to developed this.
- Excellent written and verbal communication skills.
- Confidence managing suppliers and contractors, with a pro-active approach to problem solving.
- A collaborative and professional style, with the ability to juggle multiple priorities and deadlines
This is a vital role at the heart of Commonweal, making sure our systems and governance are effective, compliant and supportive of our wider mission.
Deadline for applications: 11:59pm 23rd September 2025
(Please apply early, as we may close this vacancy ahead of the advertised deadline if we receive a high number of applications)
Initial interview date: w/c 29th September via Zoom or TEAMS video platforms.
Final interview date: w/c 6th October in person at the Commonweal Offices.
How to Apply
Please read the Job Description and Person Specification for the role.
If you wish to apply, you will need to submit:
- An up-to-date CV
- A covering statement (no more than 2 sides of A4) setting out how you meet the requirements of the role and your motivations for applying.
Applications should be submitted via CharityJob
No agencies please – any approaches will be ignored.
Commonweal Housing is committed to equal opportunities and values diversity in its workforce.
An independent housing based social justice and action learning charity helping expert organisations to find 'housing solutions to social injustice'
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Imago Community, we believe in creating change together and we’re looking for a creative, confident, and people-focused Fundraising Manager to help us grow our income and inspire more people to support our work. You’ll be joining a friendly, supportive team who share ideas and work closely with colleagues across the organisation to make a positive impact.
In this varied and exciting role, you’ll take the lead on developing and delivering imaginative fundraising initiatives, events, and campaigns, both in-person and online. You’ll connect with new supporters and nurture existing relationships, building a community of people who are passionate about making a difference.
From planning engaging events and writing compelling funding applications, to exploring new digital opportunities and telling stories that inspire, you’ll play a key part in ensuring Imago can continue to deliver vital services.
We’re looking for someone who is:
- a natural relationship-builder – confident, engaging, and comfortable making the ask for support
- experienced in fundraising or a related field like charity communications, marketing or event and project management
- creative, organised, and able to manage multiple projects and deadlines
- skilled at telling stories that demonstrate impact and turning great ideas into successful fundraising initiatives
- motivated to achieve results while working collaboratively as part of a supportive team.
You’ll also need excellent written and verbal communication skills, strong IT abilities, and a commitment to compliance with fundraising regulations and GDPR. The role is based at our head office in Tunbridge Wells (moving to Lamberhurst in 2026). A Full UK Driver’s Licence and access to a car are essential as you will visit our other offices, activities and events.
If you’re excited by the idea of inspiring generosity, building lasting connections, and helping us grow our impact, we’d love to hear from you.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London



The client requests no contact from agencies or media sales.
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
Join Our Team as an Office Manager at hyh!
Are you passionate about creating a positive and efficient work environment? We are looking for a dedicated Office Manager to be at the heart of hyh, ensuring our office runs smoothly and our workplace remains inclusive, safe, and effective for all employees and volunteers.
In this pivotal role, you will oversee office management, facilities, and Health and Safety, while also serving as our primary contact for external IT and Data Protection suppliers.
As a key member of our Leadership Team, you will embody hyh’s values and contribute to making our organization an exceptional place to work, driving outstanding results for young people. If you are ready to make a significant impact and lead by example, we want to hear from you!
What can we offer you?
- A supportive, knowledgeable team and organisation
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can. Closing Date Monday 8th September 2025 @ 9.00 am.
Interview Process
Inteview date TBC If succesful to next stage a personal interview will be held date to be confirmed.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events & Fundraising Manager will work at the heart of our public events programme, helping to organise fundraising walks and other events across London and the South East, and raising funds to support the provision of free legal advice. Our events include the London Legal Walk -- an annual event which raises over £1 million each year -- regional Legal Walk events, and other fundraising events such as the Great Legal Quiz and the Great Legal Bake. LLST also purchases places for third party events such as the London Marathon, Brighton Marathon, and Big Half. We also raise money through individual and corporate donations.
The Events & Fundraising Manager's principal role is to manage these events and promote our fundraising in support of free legal advice charities in London and the South East. Your main duties and responsibilities will include the following:
- Organising events
- Establishing and managing partnerships
- Managing staff and volunteers
- Marketing and communications
We are looking for a candidate with demonstratable and relevant experience working at a senior level in mass participation and third-party challenge events. The person will be organised with experience managing projects, budgets, partnerships with funders and key stakeholders, suppliers, volunteers and staff.
Please see the attached Recruitment Pack for a more information about LLST and a full job description.
Please submit your CV and a covering letter via the Charity Job website.
The client requests no contact from agencies or media sales.
Are you ready to lead a dedicated team to deliver reliable and secure IT operations that make a real difference?
We have a brand-new opportunity for an IT Operations Manager to lead the day-to-day delivery of our IT systems and infrastructure at the Motor Neurone Disease (MND) Association.
This is an exciting time to join us as we transform and modernise our Digital, Data and IT services, building the skills, tools and ways of working that will help us achieve our ambitious new strategy. You will play a key role in shaping how our technology supports staff, volunteers and the wider community. Managing the IT Operations team, working closely with colleagues across the organisation, and partnering with trusted third-party suppliers to deliver excellent, secure, and future-ready technology systems & services.
Key Responsibilities:
- Lead and manage day-to-day IT operational services including infrastructure, security, service management, technical support, and technology learning.
- Ensure systems and services remain secure, available, and high performing.
- Oversee incident, problem, change, and request management processes to deliver timely resolution of technical issues.
- Manage and develop a team of IT professionals, encouraging high-performance, collaboration and continuous improvement.
- Monitor and manage third-party suppliers and service providers to ensure quality and value.
- Maintain IT operational policies, processes, and documentation in line with best practice and compliance needs.
- Implement monitoring tools to improve service performance and user experience.
- Align IT operations with cyber security policies and business continuity plans.
- Promote a user-focused approach to IT service delivery, ensuring that the technology function meets the evolving needs of the MND Association.
About You:
- Significant experience managing IT operations, service delivery, or infrastructure in medium to large organisations.
- Proven leadership and line management skills with experience developing high-performing teams.
- Practical experience implementing service management practices..
- Strong technical understanding of enterprise infrastructure, networking, and cloud technologies.
- Experience and familiarity with Microsoft technologies including Windows Server, Entra ID, and Azure.
- Knowledge of cyber security and compliance requirements.
- Experience managing service desk platforms and IT support operations.
- Strong communication skills, able to explain technical matters clearly to non-technical audiences.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
Our Technology Teams:
We are ambitious and eager to drive delivery of our new strategy. We are transforming and redesigning our Digital, Data and IT services so that we are set up to work in close partnership with all our user communities to harness technology that drives our mission forward.
We are developing the skills and ways of working for our current teams and expanding the teams with new roles across all our services. We are looking for people who want to come together and use their skills to make a difference for people living with and affected by MND. We are embedding new product led ways of working and want to bring in more technical knowledge that will help us make the most of new CRM and Service tools.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the Northampton office at least 1 day per week with occasional travel to our London office. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Proven experience of leading teams, managing IT operations, service delivery, and infrastructure.
- Experience and understanding of enterprise infrastructure, networking, cloud technologies, cyber security, and data protection.
- Excellent communication and stakeholder engagement skills, with the ability to explain complex technical issues clearly.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is an exciting opportunity for an IT Operations Manager who is confident in leading IT services and committed to delivering secure, efficient, and user-focused technology. If you are an experienced IT Operations Manager who enjoys working collaboratively and making a meaningful impact, we would like to hear from you.
The client requests no contact from agencies or media sales.
IT Technical Lead
Job reference: REQ004430
£49,123 a year
London, E15 2GW / Hybrid working.
Permanent 35 hours a week
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information go to our website.
The IT Technical Lead oversees IT operations, manages the IT and Digital team and ensures smooth technical processes. They support digital projects and maintain IT infrastructure.
The role
The IT Technical Lead oversees the organisation's IT infrastructure and digital services, leading the IT and Digital team to deliver high-quality support and solutions. You will provide expert advice on technology trends, fosters continuous improvement and support the Head of Digital, Data and Technology in strategic initiatives, ensuring smooth operations and digital transformation.
Responsibilities include:
· managing IT operations
· leading key projects
· ensuring compliance with data protection and cybersecurity regulations.
· strategic planning, budgeting, and resource management,
· maintaining technical aspects of the retail estate.
About you
To be successful in this role, you should have:
· experience managing telephony systems, ePos tills and digital signage technologies.
· a proven track record in leading IT support operations and project delivery teams, ensuring projects are completed on time and within budget.
· Strong knowledge of IT infrastructure, cybersecurity, and data protection is essential.
· excellent problem-solving, communication and collaboration skills
· a continuous improvement mindset.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Application closing date: 09/09/2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your IT expertise to enable global mission. Join OMF International (UK) as IT Manager and lead secure, efficient systems that support gospel work.
This is an exciting opportunity to manage and develop the full IT infrastructure of a mission-focused organisation. You will provide hands-on support across hardware, software, networks, and cloud services, while ensuring GDPR compliance and system security. Based in Manchester, you’ll serve a diverse team of staff, members, and volunteers, delivering technical excellence while actively participating in OMF’s Christian community life.
If you thrive on managing change, solving complex problems, and want your skills to contribute to a global mission, we would love to hear from you.
The client requests no contact from agencies or media sales.
Team: Change
Location: Remote
Work pattern: 35 hours per week, Mon-Fri
Salary: Up to £60,323.56 per year
Contract: 18-month fixed-term contract
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Programme Manager - Technical:
- Lead, plan, and deliver strategically significant technical programmes across the organisation
- Collaborate closely with the Change & Project Management Team and Head of IT & Data
- Apply structured programme management methodologies to ensure delivery within scope, schedule, and budget
- Drive meaningful and sustainable organisational change through programme outcomes.
- Support the implementation of IT foundations work, bridging technical execution and strategic oversight
- Provide subject matter expertise in IT projects and digital transformation initiatives.
- Operate as a hands-on leader, ensuring alignment between technical delivery and strategic goals
About the Change team:
The Change and PMO team sit within the Finance & Shared Services Directorate. The team are responsible for the development and delivery of strategic projects and programmes and the successful adoption of change at Cats Protection. It’s a very exciting time to join Cats Protection, with an ambitious 10-year strategy and significant investment in the areas of change and improvement required to get us there.
What we’re looking for in our Programme Manager - Technical:
- recognised programme management qualification
- Solid IT knowledge, with understanding of key functions and their role in successful project delivery
- expert in IT and digital transformation, with experience in a similar role
- experience of designing strong change management techniques into programmes
- experienced in embedding effective change management into programme design
- experienced in programme design, reporting, and managing complex multi-project environments with interdependencies and diverse stakeholders
- experienced in managing and developing teams in both direct and matrix environments
- confident engaging with technical specialists on various technical matters
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 1st September 2025
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- anonymised application form
- video screening
- virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client, a Not-for-profit body, are looking to recruit a Head of IT to manage, deliver and develop their operations, ensuring infrastructure, systems, services, and electronic data effectively support the organisation’s activities.
Duties:
· To develop and deliver the IT strategy in support of their strategy.
· Keep abreast of developments and new applications and assess the need, use and applicability to the organisation. Advise and make recommendations to the Director of Finance and Resources on enhancements to improve the organisation’s IT services.
· To serve as the lead for GDPR compliance activities within the organisation
· Be the senior point of contact for support for the organisation’s various applications including ALMA (Library Management System), Microsoft Dynamics 365 (CRM), Microsoft Business Central (accounting software), Microsoft 365, and Microsoft Teams.
Essential Skills:
· Experience of maintaining a variety of IT systems, including Windows based networking both on premise and cloud based
· Experience of evaluating and commissioning computer hardware
· Proven ability to problem-solve IT problems
· Proven ability to learn new systems quickly
· Proven ability to prepare and monitor budgets covering IT
· hardware, software, networking, and associated requirements
This role is hybrid (ideally 3 days a week on site). Not-for-profit or public sector experience is a preference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB SCOPE AND BRIEF
Based at the magnificent Hampton Court Palace, the Royal School of Needlework is a registered charity and the international centre of excellence for the art of hand embroidery. We offer a thriving education programme for everyone from beginner to degree level. We teach online and in-person at venues across the UK and internationally in America and Japan.We offer teaching and leisure classes ranging from undergraduate degrees to day-classes held on-site and online. Our renowned Embroidery Studio creates stunning bespoke embroidery for fashion, art and royalty, as well as expertly restoring and conserving valuable and historical embroidered pieces. We also offer an online and in-person shop that stocks a full range of embroidery kits and merchandise.
The IT and Web Support role works closely with and reports to the IT Manager to support day-to-day IT support and web site operations organisation-wide across Retail, Education (short courses and degree), Marketing, Fundraising, Operations and Finance. In this role, you'll support day-to-day internal IT and external website operations, including supporting staff, tutors and students, solve both internal and customer problems, and help administer, maintain and develop the IT estate.
This is a wide-ranging role suitable for someone who thrives on variety and enjoys an investigative and pro-active hands-on approach to solving IT issues, content and data tasks and problems, managing systems and processes, and is comfortable understanding day-to-day needs and translating them to online and IT deliverables and working in a busy cross-team environment with non-IT stakeholders.
You will have experience of IT support and administration within a Microsoft Windows / Microsoft 365 environment, including liasing with and supporting non-technical users as well as be comfortable using IT core applications notably spreadsheets (including importing and manipulating text data), databases, basic graphics editing for online usage, cloud computing, and website content management (preferably with some level eCommerce experience).
Main job purpose:
Supporting the RSN IT Manager in matters related to internal IT, customer-facing websites and other digital systems and services, including providing support for users, managing devices and the network, and providing data reports as required to enable delivery of various objectives ranging from digital and IT transformation, sourcing new products or courses and providing the data for business planning.
Main Duties
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Provide ‘hands on-site’ IT support and co-ordination (i.e. assisting and supporting the IT Manager) for investigating level 1+2 IT problems and resolving issues with staff, students, tutors and other RSN contacts
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Assist with various day-to-day IT administrative task, such as setting up new accounts, installing software, managing licensing, supporting hardware, patch management etc.
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Assisting departments with data handling and reporting tasks, including investigating and resolving customer issues (e.g. web site orders), and helping to co-ordinate and resolve other day-to-day IT needs and issues.
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Import, export and manipulate data from various systems, create reports and other materials for Finance and management as well as the above departments.
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Administer and update content on our external customer websites, including web pages, shop products and classes.
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Administer and update content on our internal web/intranet systems.
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Help onboarding new staff and students, deploy laptops and devices, and deliver basic Microsoft 365 training.
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Help develop and keep IT documentation and SOPs up-to-date.
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You will also deputise for the IT manager in his absence dealing with day-to-day issues.
Essential Requirements
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Experience in providing first and second line IT support for issues, requests, and supporting software and hardware both in-person and remotely (via telephone, email, video and messaging).
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A pro-active approach to working in a cross-team environment with non-IT and non-technical staff and stakeholders, co-ordinating requirements and issues, and communicating effectively and efficiently.
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Proactive, positive, organised and approachable. Attention to detail, strong analytical and troubleshooting abilities and a methodical approach to resolving complex issues. Excellent verbal and written communication skills. A passion for technology and a desire to learn and develop skills. Curiosity and willingness to understand how to best handle and present data, how systems and processes work and how to improve them.
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Extensive knowledge of Microsoft Windows and Microsoft 365 (Word, Excel, Powerpoint, Outlook, Teams, Sharepoint, OneDrive, etc) both as a user and for support.
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Administrator experience of Microsoft 365 (Exchange, Sharepoint, Teams, Onedrive, Entra ID) and Windows Server/Active Directory — i.e. administration for user accounts, licensing applications, group setup, policies, MFA, etc.
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Understanding of basic networking (firewalls, switches, routers, wifi) and remote support tools.
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Familiarity with basic data manipulation and reporting in Excel – e.g. importing/exporting text data (CSV files), sorting and filtering, updating data using formulas and lookups, formatting cells, basic charts and pivot tables, etc.
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Experience with uploading content to a website using a Content Management System (CMS) and managing website structure (pages, links, etc). Checking and, if needed, lightly sub-editing content (text or graphics) to suit or fit.
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Using databases — e.g. Customer Relationship Management (CRM), an understanding of database structure, table relationships and how data is used/stored.
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A good grasp of cyber security best practices.
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Using Zoom & Teams for meetings and webinars
Desirable Requirements
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Experience of using and managing WordPress website CMS and/or WooCommerce, notably in an online shop/store/retail environment, including stock control and inventory management.
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Experience of Microsoft Intune for device management, plus Microsoft 365 conditional access and group policies
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Experience of using and/or supporting Apple devices (macOS and iOS)
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Basic understanding of core web technologies such as HTML, CSS and responsive design.
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Basic understanding of graphics and video applications, particularly for online content.
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Microsoft Sharepoint content administration (web portal, pages, other content etc).
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Experience of eCommerce and/or retail Point-of-Sale.
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Creating and/or updating simple ‘how to’ guides and note for non-technical users.
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A qualification in IT (e.g. diploma or degree, or a recognised industry or specialist accreditation)
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Experience of the not-for-profit sector.
Applications requiring sponsorship will not be accepted or progressed.
The client requests no contact from agencies or media sales.
Role Purpose
This role is centered on global identity and access management (IAM), with a primary focus on Microsoft Entra ID. The ideal candidate may bring experience expertise across the broader Microsoft 365 security ecosystem: Intune, Defender, and Sentinel. dmap for identity and security technologies while ensuring a secure, compliant, and well-governed environment.
Key Responsibilities
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Serve as SME for hybrid Microsoft Entra ID, by providing strategic guidance, technical leadership, and hands-on support for identity and access management initiatives
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Configure and manage Conditional Access, PIM, and RBAC to enforce adaptive access controls and identity governance aligned with modern security frameworks emphasizing continuous evaluation of user, device, and session risk
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Configure and troubleshoot SSO, Provisioning, and any other MFA integrations with enterprise applications
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Track and incorporate operational/incident trends to evolve enterprise IAM and security posture
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Troubleshoot and resolve complex identity and endpoint security issues in real time
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Maintenance of Microsoft Intune, to support device compliance, configuration profiles, and related security controls to improve security postures
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Maintenance of Microsoft Defender for Endpoint, with a strong understanding of threat protection, attack surface reduction, and endpoint detection and response
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Maintenance of Microsoft Sentinel, to aid in building and managing analytics rules, workbooks, playbooks, and incident response workflows within a SIEM environment
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Perform cloud security analysis, configuration assessments, and develop tailored recommendations for internal teams and external clients
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Provide technical guidance and support for Microsoft 365 E5 security services, including solution design, implementation strategies, and operational optimization.
The ideal candidate
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Minimum of 5 years of experience in IT Security, cloud architecture, IAM or related roles
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Experience architecting and implementing IAM strategies
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Solid experience with KQL, PowerShell, and automated policy deployment
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Experience designing and implementing policies and procedures related to: Cloud tenant security (O365), Conditional Access, PIM, MFA, Auditing, logging, threat detection
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Bachelor's degree in computer science, cybersecurity, or related technical field (or equivalent experience)
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Preferred certifications:
Microsoft certifications such as Identity and Access Administrator Associate, Security Operations Analyst Associate, or Information Protection Administrator
CISSP, GIAC, Security+, or other relevant IT security certifications -
Previous work in technical consulting or client-facing security engineering roles
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Deep understanding of hybrid Active Directory configurations and cloud-native identity governance
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Working knowledge of Defender for Cloud, Sentinel playbooks, and advanced security workloads
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Integration of HRIS or ERP tools with Entra and AD
What we offer
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Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.
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Excellent benefits and perks to promote well-being and a healthy work-life balance, including:
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Generous time off and flexible work arrangements.
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Employer-paid health insurance *and dental plans for individuals and families (no employee contribution required).
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Exceptional retirement savings plan (non-contributory for employees) and life insurance.
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Progressive paid parental leave, reproductive and family planning support, and much more.
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A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.
Who we are
Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems.
Guided by our founder’s values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take.
Additional Information
Open Society Foundations is committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and life experiences. Each candidate is evaluated solely on their unique qualifications without regard to race, age, sex, religion, ethnic origin, nationality, gender, sexual orientation, disability, pregnancy, or any other legally protected characteristics.
We are committed to providing reasonable accommodations for candidates with disabilities.
Competitive rates of pay apply.
Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.
We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.
Assistant IT Support Technician
Salary: £24,901.50 per annum
Contract: Permanent
Work Pattern: This is a full time position working 37.5 hours per week Monday to Friday
Workplace: WWT Slimbridge. Hybrid working will be considered once all training has been completed, following a successful probation period
About The Role
We have an exciting opportunity to join our IT team, helping to provide support to users across our locations.
This role will receive support and ongoing guidance from across the team to build on your experience so a keenness to learn and develop your skills is key.
You will ideally have experience of supporting a wide range of end users in a Microsoft network using Windows 11 and Office 365. You must be confident in configuring and maintaining PC’s, laptops and associated peripherals, together with a good understanding of basic LAN and WAN network support techniques. Additionally, you should possess strong communication skills and be able to assist a wide range of users, often remotely, in a professional and polite manner.
About You
As an Assistant IT Support Technician, you will:
- Assist in ensuring speedy resolution of 1st line Help Desk queries and change requests
- Provide IT related support to the WWT end-user community.
- Play a key role in processing, configuring and issuing new PC’s, laptops and associated peripherals to WWT requirements.
- Troubleshoot PC’s, laptops and associated peripherals and escalate to senior IT staff and / or 3rd party support where appropriate.
- Perform common user account administration including creating / removing user accounts and managing permissions.
- Keep updated relevant IT documentation.
- Assist other members of the IT team in their daily activities and IT projects.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
If you enjoy technology and have a passion for problem solving, we would love to hear from you.
Closing Date: 5th September 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
At WWT, we're committed to creating an inclusive, supportive workplace where diversity is celebrated and everyone can thrive as their full selves. We actively welcome applications from individuals under-represented in the environmental and charity sectors.
No agencies please.
Assistant Manager
Do you have great customer service, a friendly and approachable manner and retail management experience? If so, we are looking for someone just like you!
As an Assistant Manager, you will have a background in retail and experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve strategic objectives and targets as well as assist in recruitment, training and cash management.
ellenor is a hospice charity in Gravesend providing palliative and end- of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
- Collaborating with the Retail Cluster Manager and Head of Retail to run the shop
- Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
- Monitor and evaluate the performance of the shop
- Oversee retail property management matters, ensuring compliance and maintenance of property databases
Essential requirements of the role include:
- Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
- Proven experience in managing budgets
- A good understanding of retail management and the challenges of working within the voluntary sector
UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
Application deadline: 5 September 2025
Interviews will be conducted on 12 September 2025
ISEAL is offering an exciting opportunity for a proactive and well-organised individual looking to start a career in the sustainability sector. The role works across two important organisational areas, gaining valuable exposure to ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing administration and/or customer service skills in sustainability and gain experience across a range of activities, this position will provide you with some excellent insights and networks that will benefit your progress.
The Assistant will play a key role in ISEAL´s team, providing assistance to two managers to ensure efficient administration of their respective work areas - membership and operations. In the operations team, the successful candidate will get involved in the processes of running an international not for profit organisation, while also supporting the membership team in high quality member communications and data management.
To be considered for this role, you will need to be well-organised with great attention to detail and an excellent ability to follow up agreed tasks. Working efficiently and reliably under direction, you have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on a varied and changing set of tasks to support the implementation of a project or a collaborative group process. You have a natural aptitude with IT systems and data and enjoy helping others get the most out of them. Having worked on data analysis before would be a real bonus.
Please note that to fulfil the operations support tasks effectively, the postholder will be required to be present in the office on at least 2 days per week.
The key responsibilities we entrust you with
Operations Support
- Guide and assist ISEAL staff in using software tools effectively by leading inductions, writing guidance, sharing best practice, providing training and trouble-shooting issues that arise
- Manage IT equipment and liaise with external IT support
- Facilitate internal communications by supporting regular and ad hoc staff meetings
- Work closely with Senior Manager Operations on improvement projects, including leading smaller projects
- Assist in promoting best practice in use of IT, communications and knowledge management systems across the organisation and suggest and help implement improvements
- Support management of ISEAL’s office space in London, including liaising with landlord and ensuring office works well for staff
- Lead on procurement of items needed for smooth running of office, for staff leading events and equipment for staff home offices
- Participate actively in team and organisational planning and activities
- Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.
Member communications
- Gather and prepare content for member mailings, including our monthly member-only newsletter, the ISEAL Insider
- Maintain the internal Mailchimp schedule, liaising with staff in the Communications team to plan and schedule mailings effectively
- Support other ISEAL teams to communicate appropriately with members through our different channels and mailing lists, checking for adherence to brand guidelines
- Support the Membership Coordinator and Membership Manager with drafting blogs, news items, and group posts to share updates with members via the ISEAL Platform
- With the Membership Coordinator, regularly review content on the ISEAL Platform to ensure it remains accurate and up to date, liaising with other teams where necessary
Monitoring our membership programme
- Regularly collect data to help monitor our member communications, engagement with member-only events, and use of the ISEAL Platform
- Create and update quarterly reports and dashboards to help identify and communicate key trends and inform improvements
- Support the Membership Manager with the preparation of quarterly and annual engagement reports to send to members
- Deliver administrative processes that underpin member relationship management and track member engagement, including maintenance of member records within Salesforce
Other
- Provide occasional support for member-only Zoom webinars and at in-person events
- Be a collaborative and effective member of both the Membership and Operations teams, liaising with colleagues at all levels across the organisation where needed
- Support the Membership Manager and Membership Coordinator on member engagement projects
Experience, Knowledge and Attributes
- Experience working or interning in a support/administrative or customer service/communications role, ideally in international NGO, professional or membership organisation
- Enthusiasm for using data to drive customer engagement and aptitude for working with data, ideally some experience in extracting and working with analytical information
- Good organisational and time management and ability to organise multiple simultaneous tasks efficiently and establish priorities
- Ability to communicate confidently and sensitively with a diverse global community
- Proficient written and spoken English
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.) and the use of contact management databases (e.g. Salesforce) and MS Office (especially Excel), as well as a demonstrable willingness to learn new tools and systems
- Experience using CRM systems, e.g. Salesforce
- Ability to communicate and work in a dynamic, international work environment and working with multiple managers
- Interest in and some understanding of sustainability issues
Additionally desirable
- Previous experience with support for IT systems and users
- Experience using Salesforce CRM
- Experience of using email marketing platforms such as Mailchimp, website content management systems, and/or Google Analytics 4
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum number of days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Salary: £28,800-£31,800 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location, and a presence in the office is required at least two days per week. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 31 August 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-11 September
Pre-interview timed exercises (between 60 – 90 minutes from home): 13-15 September
Panel interviews (Teams): w/c 22 September
Decision: by 30 September
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.