It Support Analyst Volunteers Jobs in Hammersmith, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is a leading charity with an excellent strong reputation for providing high quality support and services to people with learning disabilities and their families. Based in North London, we currently work across eight London boroughs.
We are now seeking an experienced, solution-focussed Head of Finance and IT to join our Senior Management Team. This role oversees the financial operations and drives the development of our integrated IT strategy, ensuring first-class financial and IT service across the organisation.
In this role you will ensure timely and accurate management and financial reporting across the organisation, fostering a culture of financial accountability and ensuring that all stakeholders have a sense of co-ownership of this; working closely with the senior management team you will support grant applications to ensure that the terms and conditions of these grants are understood and complied with. You will also manage our cloud-based IT services to support the delivery of our strategic plan, ensuring best value IT across the organisation.
The ideal candidate will be a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with a solid understanding of IT systems management. They will have proven experience in both financial and IT leadership roles, working closely with senior managers and collaborating with a range of internal and external stakeholders at senior levels. Strong analytical and communication skills are essential, along with the ability to present complex financial data to diverse audiences to ensure the organisation's financial sustainability. Experience in the charity sector and in developing financial strategy is essential for this role.
In return, the post holder will benefit from being part of a well-established and supportive finance function and Senior Leadership Team.
Full details of the role are outlined in the job description and background information.
Closing date: Please note, applications will be shortlisted and interviewed on a rolling basis.
Centre 404 is dedicated to staff development and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and the children we support, and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
How to apply: Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Job Title: Data Analyst
Team: Supporter Experience & Engagement
Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)
Salary on Appointment: £41,400 - £45,540 per annum (earning potential to £62,100)
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy and created new roles to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
- To understand Ramblers’ audience behaviours by analysing customer data
- To design and implement data solutions to drive revenue growth, supporter engagement, membership acquisition, retention and lifetime value from new and existing audiences
- To deliver secure, easily interpreted, and accessible information to staff members and volunteers about the Ramblers members, supporters, groups, walks and accounts.
- Democratise data by ensuring it is relevant, accurate and accessible.
- To create and improve existing processes within the Ramblers through the use of automations and technology to improve staff productivity and produce specialised outcomes.
- To support leadership in monitoring and reporting on the effectiveness of campaigns and initiatives.
Key responsibilities
- Drive the organisation to use data in its operations, using first party and third-party data sources to facilitate more informed and reliable decision making.
- Working in collaboration with teams across the organisation (particularly Income and Marketing) to develop and implement data driven approaches to income generation with a particular focus on quantitative modelling and testing.
- Working with internal Digital and IT teams, ensure information flows between systems (Salesforce, the Data Warehouse, Marketing Cloud etc) in an accurate and timely manner, to ensure our supporters receive the best possible service and we have a full view of their activities when planning our own.
- Ensure our data insights platform provides volunteers with understandable and easy to use information for all aspects of administering their Area(s)/Group(s).
- Lead on developing and improving new processes and automations to save organisational time and resources through digital technology to drive quicker and more optimised outcomes.
- Maintain accurate supporter information in an accessible and secure way through IT systems such as the CRM and Data Warehouse in accordance with data and charity legislation.
- Develop and present modelling an analysis of supporters through more targeted and personalised communication utilising modern statistical analysis techniques.
- Create and maintain processes allowing for self-service of simple or regularly scheduled selections by staff members.
- Develop a robust and efficient audience segmenting and selection process for more complicated selections in a timely manner, considering appropriate targeting, efficient messaging, and other comms activity.
- Work closely with marketing, operations, and other teams to provide data-driven insights and recommendations that inform campaigns, initiatives, and overall strategy.
- Track and report on the effectiveness of initiatives and campaigns, providing actionable insights and recommendations for improvement based on data analysis.
- To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Required Skills and Experience
- Experience using a modern data reporting tool such as Power BI or Tableau
- Experience in using a marketing automation tool such as Mailchimp and or Marketing Cloud
- Expertise in programming languages such as Python
- Knowledge of SQL and data warehousing
- Excellent communication skills, able to explain technical terms and process in an appropriate way for a variety of audiences
- High capability to deliver and drive organisational or behavioural change, particularly in relation to the use of data to drive better decision making
- Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights
Desirable Skills and Experience
- Experience working with data in the not-for-profit sector
- Interest in walking and/or being an advocate for the outdoors and natural environment.
- Experience of working with volunteers
- Experience in digital marketing/social media reporting, such as Facebook Ads, Google Ads or Sprout Social
- Experience in change management and supporting others to adapt new ways of working
- Experience of working with Salesforce or similar CRM
- A degree in a quantitative field (Maths, Physics, Economics etc) or equivalent experience
The Ramblers promote diversity and welcome applications from all sections of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Join TreeHouse School as its new Head of Business and Operations to lead on continuous operational/business improvements at our Ofsted “Outstanding” school.
Location: Muswell Hill, London
Salary: Circa £65,000
Type: Permanent, full time (40 hours per week)
Start date for role: January 2025
About TreeHouse School:
TreeHouse School is a non-maintained special school for pupils aged 4- 19 with Autism and learning difficulties.
There are currently over 100 pupils on roll supported by approximately 160+ staff consisting of qualified teachers, teaching assistants, allied health professionals, positive behaviour support staff and operational staff.
It is a thriving and inclusive community devoted to the education and well-being of autistic children and young people across each of its three distinct curriculum pathways, which are tailored to meet the diverse needs of our pupils: pre-formal, semi-formal, and formal. Each pathway focuses on promoting well-being, independence, and social participation, with a strong emphasis on personalised learning and positive behaviour support.
About the role:
We are seeking a new Head of Business and Operations to play a crucial role in supporting the Head to review and drive continuous improvement.
The key responsibilities in the role will include:
- Finances: You will oversee and manage all finances and a multi million pound budget for the school.
- Human Resources: This will include leading on people strategy, workforce planning and performance management including evaluating the schools operational model.
- Systems and Processes: One of the immediate priorities for this role will be to evaluate systems and processes (for monitoring areas outlined in the job description) and seek ways to streamline these with innovative solutions.
This role does involve line management of two assistant operations managers as well as other office and facilities staff within the school.
You will work with the Headteacher to alleviate the administrative burdens from them but importantly support change management where identified / agreed.
Who we are looking for:
The ideal candidate will be proficient in HR, finance including budget management and operations management — including management of operational performance and reporting for governance and relationship management (internal and external stakeholders).
We are looking for a leader who is confident to tackle challenges head-on and drive continuous improvement.
Applications for this role close at 12am on Tuesday 8th of October 2024
Shortlisting date: Wednesday 9th of October 2024
Interview date: Thursday 17th and Wednesday 18th of October 2024
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Impact and Evaluation Manager
Reporting to: Senior Analyst
Location: Hybrid/London or Sheffield with regular travel
Contract: Permanent
Hours: 35hrs
Salary and Grade: 5NO/LO-National £30,598 - £32,208/ London £33,709 - £35,484
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to over 8,000 frontline charities and community groups.The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than 4.5 million tonnes of food go to waste in the UK, enough for 10 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help use surplus food to support those struggling to make ends meet, and strengthen communities across the UK through our network of local charities and community groups. We are fortunate to benefit from the support of major retailers, the media, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
Reporting to the Senior Analyst and collaborating closely with our Public Affairs, Policy and Campaigns Consultant, you will help to ensure that FareShare has a robust impact and evaluation framework and deliver research projects that are able to clearly articulate and demonstrate the social and environmental outcomes of its work.
This role is central to an evidence-based culture and embedding evaluation into service development and delivery across our service. You will help shape the future of the charity by working with colleagues across FareShare, ensuring that impact and evaluation insights are used to drive service improvement and innovation. You will be supporting qualitative and quantitative research projects across key stakeholders and provide insight for our Marketing and Public Affairs work.
You will ensure that all outputs are brought to life and communicated across both internal and external communications channels to deliver compelling narratives which highlight the social and environmental impact of FareShare’s work. Ultimately, helping to deliver more food to FareShare’s charity beneficiaries.
This is an exciting time to join FareShare as it has gone through tremendous growth and change. This role is critical in evidencing FareShare impact, through designing, developing, and implementing organisational wide monitoring, evaluation and learning initiatives. It also presents a unique opportunity to combine both social and environmental impact measurements.
We are looking for someone who is passionate about impact and evaluation with strong qualitative and quantitative analytical skills, the ability to transform data into engaging insights and great at communicating with a wide range of audiences.
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Main areas of responsibility: We don’t need you to have experience in all these areas, we’ll train and support you in the role, but here is a flavour of what you’ll be doing day to day.
- Support Impact and Evaluation work across FareShare. This will include:
Reviewing and updating the Impact & Evaluation frameworks, including FareShare’s Theory of Change.
Developing measurement tools and support with measuring impact in a robust and consistent way, that’s informed by FareShare’s Theory of Change
Analysing data and providing meaningful data insights.
- Support FareShare’s Public Affairs and Policy function to ensure asks of government are well evidenced
- Collaborating cross-departmentally with marketing, public affairs, fundraising, FareShare’s ESG manager and with FareShare’s network of Regional Partners to design and implement impact measurement tools and engagingly communicate these
- To support the development and implementation of evaluation projects that will help FareShare in getting a better understanding of its’ community; their needs; and how to maximize the social value of its’ work, including FareShare’s Annual Impact Survey
- Helping in producing briefs and coordinating external evaluation project, including engaging with academia, managing relationship with universities and supporting research into the gap between waste and surplus related to health, such as FareShare’s Social Return on Investment research
- Producing high quality impact reports for internal and external stakeholders, including FareShare’s Annual Impact and Annual Report
- Analysing survey data, paired with research of wider context
- Summarise and disseminate complex information in a simple, accessible way to develop consistent sources of truth and share key information organisation wide
- Helping to improve Impact & Evaluation practices across FareShare, with a focus around environmental outcomes/impact to measure environmental impact in line with FareShare’s Theory of Change outcomes
Essential Criteria: These are things we really need you to have to succeed in this role. If you meet these criteria, we’d really like to hear from you.
1. 1-3 years’ experience of a similar role or working on Impact & Evaluation and research projects
2. In-depth knowledge and experience of impact measurement and evaluation methods, tools and techniques, such Theory of Change, logic models, quantitative and qualitative analysis, using evaluation frameworks
3. Experience analysing, interpreting and presenting internal data and contextual research into engaging insights for a variety of audiences
4. Strong communication & stakeholder engagement skills, such as report writing, stakeholder engagement, generating impact reports, presentations
5. Experience with project management and collaborating cross-departmentally to drive evaluation or research, such as co-designing impact measurement tools, conducting surveys, leading working groups
Desirable Criteria: Even if you don’t meet the criteria below, we’d still like to hear from you, these are just an added bonus!
1. Experience of collaborating with a) marketing b) a dedicated IT and data team c) public affairs and policy team, to implement impact measurement tools and building compelling narratives
2. Experience updating Theory of Change, familiarity with change methodologies and why they are important
3. Experience designing and carrying out surveys to measure impact
4. Experience of designing, executing and embedding measurement frameworks.
5. Experience of policy research and policy development support.
6. Experience of working cross-functionally within a busy organisation meeting project deadlines
7. Experience of briefing and managing external consultants
8. Experience of building contacts with and working alongside academic partners
9. Able to develop strong internal and external relationships
10. Ability to think creatively and use data to tell stories
11. Experience interpreting publicly available data to build an understanding of the wider context and setting
12. Experience of, or willingness to develop data visualisation skills, such as PowerBI, Tableau, QGIS
13. Highly numerate and computer literate, including excellent Microsoft Excel and PowerPoint skills, as well as a wider range of project management, CRM and internal communication tools.
14. Knowledge of, and interest in, FareShare’s mission
Competencies and behaviours: These are key to you succeeding in this role.
1. Good communication skills, written and verbal
2. An enquiring mind, highly organised with good attention to detail
3. Proficient IT skills, including all Microsoft office packages; specifically, an advanced user of Excel with technical skills to analyse data
4. Enthusiastic approach
5. Flexibility and ability to work well as part of a team and independently
6. Curiosity and empathy with FareShare’s mission and strategy
7. A commitment to Equality and Diversity
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.
It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.
We are looking for a Policy and Influencing Coordinator.
The successful candidate will provide, develop and support strategies that support our policy and national influencing capacity. The role holder will also contribute to the development of influencing strategies that deliver change locally and nationally.
The role is a full time and fixed term contract for 12 months. This role is also a hybrid working role, where 40% of the role will be on campus based.
Have you got knowledge and understanding of National and Regional influencing? Have you got demonstrable experience of working effectively on own initiative and experience of working effectively in a team? If the answer is yes, then we want to hear from you.
Our ideal candidate will contribute towards horizon scanning and the scrutiny of relevant evidence, trends, and datasets to identify student issues, and support student officers and representatives to translate these into change objectives and campaigns. The right candidate will also maintain relationships with local and national movements and organisations, including the relevant regulators, to enhance the impact of our campaigning and influencing work. The successful role holder will support the contribution to University decision-making bodies, formulating reports and consultation responses, as directed by line manager.
The client requests no contact from agencies or media sales.
LOYALTY & CULTIVATION MARKETING EXECUTIVE
Salary: £27,000 - £28,500 per annum
Department: Marketing, Fundraising and Engagement
Reports to: Loyalty & Cultivation Marketing Manager
Location: Stratford w/ high-flex (1 - 2 days per week in the office)
Hours: 35 hours per week (we are open to Compressed Hours in this role)
Contract type: Permanent
Closing date: Thursday 26 September 2024, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
Are you self-motivated and sharp minded with an interest in loyalty, retention or supporter journey marketing that can help us beat cancer? If so, we have an exciting opportunity for you to join us as a Loyalty & Cultivation Marketing Executive.
At CRUK, we are lucky to have a large database of supporters who have helped us fund world-class research which drives forward advances in the prevention, diagnosis and treatment of cancer. The Loyalty & Cultivation team looks after the campaigns and journeys which these supporters receive, across multiple channels, to motivate, engage and inspire them to continue their journey with us.
We are looking for a creative thinker to join the team, delivering our regular e-newsletters and multi-channel campaigns to keep our existing volunteers inspired and motivated.
What will I be doing?
Developing inspiring and motivating content for email, digital, print and social advertising channels
Supporting the Loyalty & Cultivation team on the delivery of marketing briefs, coordinating the brief response, development and approval processes
Supporting the development of production specific briefs and work with Data Selections, Adobe, Web Analyst, Social and Marketing Delivery teams to deliver data and digital campaign set-up requirements
Supporting the content and creative production process, working with agencies, freelancers and internal Creative Team to develop compelling content across a range of channels
Working with UX experts to deliver pre-launch test and learn initiatives, sharing findings with the Senior Executive and optimising activity and assets based on results
Providing operational support for the campaign set-up and management process across all channels, including auditing campaign elements prior to launch
Supporting all aspects of campaign delivery including direct mail production and fulfilment and paid digital campaign delivery
Working with Adobe, Social and Marketing Delivery teams to deliver email, SMS, social and other specialist marketing activity
Conducting in-campaign and post-campaign analysis across all channels, evaluating against KPIs and preparing regular reports for the Senior Executive and Manager.
What skills will I need?
Understanding of end-to-end supporter journeys and the role of different channels in fully integrated campaigns
Experience of developing campaign assets for use across channels
Data-driven with an understanding of UX principles and experience of interpreting results and recommending opportunities for optimisation
Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline
A passion for marketing with an interest in external trends and developments
High level of IT literacy, including good working knowledge of Microsoft Office packages
Experience of successfully delivering campaigns, from planning through to execution and analysis
Proven success of good stakeholder management, with the ability to build strong working relationships and collaborate effectively.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.